About the Role
We are currently seeking an intermediate-level IT professional to join our growing team. This role is ideal for someone with a solid foundation in IT support and infrastructure who is ready to take on broader responsibilities and contribute to the efficiency and security of our systems.

Key Responsibilities

• Provide end-user support for hardware, software, and network-related issues

• Install, configure, and maintain operating systems, applications, and devices

• Support the administration of internal servers, network devices, and backup systems

• Assist in monitoring system performance and implementing security protocols

• Manage user access, email accounts, and permissions across systems

• Document IT processes, system updates, and incident resolutions

• Coordinate with vendors for technical support, repairs, and licensing

• Contribute to IT improvement projects and digital transformation initiatives

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field

• 2–4 years of relevant experience in IT support or network/system administration

• Working knowledge of Windows/Mac OS, Microsoft 365, firewalls, and VPNs

• Solid understanding of networking fundamentals and cybersecurity best practices

• Proficient in troubleshooting hardware/software issues

• Strong communication, organizational, and documentation skills

• Industry certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus

Why Join Us

• Supportive team environment focused on professional development

• Exposure to a wide range of IT systems and enterprise technologies

• Opportunities for training and certification

• Competitive compensation and performance-based growth