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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Civil Site Engineer / Mechanical Site Engineer<br><br>Bachelor's degree in Mechanical Engineering or a related field, with a strong academic record.<br><br>2-5 years of hands-on experience in mechanical site engineering, preferably in construction or manufacturing sectors.<br><br>Relevant certifications such as PMP, Six Sigma, or equivalent, showcasing commitment to professional development.<br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p> <p>We are on the lookout for ambitious, competitive, growth-minded professionals to help us continue to harness technology to delight our customers and achieve our ambitious growth objectives in the auto sector.</p> <p> </p> <p> <strong>Role and responsibilities</strong> </p> <p>A Customer Care Agent facilitates the relationship between the company and the customers by interacting with customers over the voice or text channels, He/She is responsible for answering customers queries, providing service information, solves any emerging problems that customers might encounter, and represents the company in the best possible way.</p> <p> </p> <p> <strong>Your typical day includes:</strong> </p> <ol> <li>Answer any questions the customer may have about available products and services.</li> <li>Establish new customer accounts, recording account information on written forms or digitally.</li> <li>Listen to customer concerns and complaints with the goal of identifying the causes of the problem.</li> <li>Select appropriate responses to customer issues and work quickly to resolve them.</li> <li>Refer advanced cases to management for resolution, providing background information as necessary.</li> <li>Anticipate customer needs, following up with previous customers to offer reorders or additional services.</li> <li>Liaise will all departments within the company to resolve customer issues.</li> </ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol> <li>Flexibility to work different shifts (including evenings, weekends, or holidays).</li> <li>Willingness to participate in training before hire and on-the job.</li> <li>Excellent listening skills and an empathetic voice and manner.</li> <li>Dedication to customer satisfaction.</li> <li>Basic knowledge of computer software and office systems.</li> <li>Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer.</li> <li>Familiarity with all of the goods and services offered by the company.</li> <li>Experience in Automotive Industry is a plus.</li> </ol><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b><br></b><div>
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<p> <b>ROLE PURPOSE:</b> </p>
<p>Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets.</p>
<p> <b>RESPONSIBILITIES:</b> </p>
<ul>
<li>Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists.</li>
<li>Regularly Conducting AVAs & promotional activities.</li>
<li>Achieve assigned Sales Targets in the designated territory.</li>
<li>Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory.</li>
<li>Maintain updated customer database.</li>
<li>Timely Submission of Daily Calls Report & Weekly Sales Trackers.</li>
<li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals.</li>
<li>To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities</li>
<li>Planning and execution of medical educational events.</li>
<li>Conduct ongoing market analysis.</li>
</ul>
<p> </p>
<p> <b>What we look for in candidates</b> </p>
<p> </p>
<p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p>
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<p> <b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b> </p>
<ul>
<li>Bachelor Degree in B.Sc pharmacy</li>
<li>2 Years in Pharmaceutical Sales</li>
</ul>
<p> <b>TECHNICAL SKILLS:</b> </p>
<ul>
<li>Selling Skills/Presentation Skills - Professional</li>
</ul>
<p> <br> <b>KEY ATTRIBUTES:</b> </p>
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<li>Market Knowledge</li>
<li>Flexibility and tolerance for ambiguity</li>
<li>Technical /Professional skills</li>
<li>Consumer relevancy</li>
<li>Capacity for and resistance to stress</li>
<li>Industry knowledge</li>
<li>Problem solving</li>
<li>Active listening</li>
<li>Curiosity/learning agility</li>
<li>Information seeking</li>
<li>Informal communication skills</li>
</ul>
<p> <b>ASPEN COMPETENCIES:</b> </p>
<p> <b>BUSINESS</b> </p>
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<li>Foster Consumer & Customer Commitment</li>
<li>Makes Good Decision</li>
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<p> <b>PEOPLE</b> </p>
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<li>Communicate Effectively</li>
<li>Dealing with ambiguity/Embrace change</li>
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<p> <b>SELF</b> </p>
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<li>Continuously Grow & Develop</li>
<li>Contribute Special Expertise</li>
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Skilled<br> </div>
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Permanent<br> </div>
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Market Related<br> </div>
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Amman<br> </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>KEY RESPONSIBILITIES</strong></p><p>Lead recruitment, onboarding, and retention strategies to ensure the Resort attracts and develops top talent.</p><p>Implement HR policies and procedures in compliance with local laws and KH standards.</p><p>Manage employee relations, conflict resolution, and disciplinary processes in a fair and professional manner.</p><p>Oversee training, performance management, and career development programs.</p><p>Drive employee engagement through recognition initiatives, wellness activities, and internal communications.</p><p>Ensure accurate maintenance of employee records, contracts, and payroll support.</p><p>Partner with management to align HR strategies with business goals and operational needs.</p><p>Champion diversity, inclusion, and sustainability in all people-related practices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or related field (HR certification is a plus).</li><li>5+ years of HR experience, with at least 2 years in a managerial role, preferably in hospitality.</li><li>Strong knowledge of HR policies, labor law, and compliance requirements.</li><li>Proficiency in HRIS systems, recruitment tools, and MS Office Suite.</li><li>Excellent interpersonal, communication, and conflict-resolution skills.</li><li>Proven ability to balance strategic planning with hands-on HR operations.</li><li>Fluent in English and Arabic.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The ERP systems marketing officer is responsible for all marketing operations that will increase the promotion of the organization's systems and work to attract the largest number of potential customers.</p><p>Building the business within the territory using a variety of sales techniques.</p><p>Prepare proposals and sales contracts.</p><p>Building a relationship with clients and giving prompt attention to their requests</p><p>Organizing and attending meetings with potential customers and selling product offerings.</p><p>Visiting clients on a regular basis.</p><p>Utilizing and implementing marketing plan.</p><p>Working to revenue targets and KPIs as set by the sales Manager.</p><p>Targeting potential customers and assessing opportunities for sales</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2-5 Years of Experience in field</li><li>Bachelor's degree</li><li>Solid communication skills in Arabic and English (both written and verbal)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong> </strong> </p>
<p><br></p>
<p> </p>
<p> <strong>Description:</strong> </p>
<p>We are looking for a talented <strong>microbiologist, QC</strong> to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p>
<p>If you want to be part of a team that cares about impact, this is the place for you.</p>
<p> </p>
<p> <strong>Key Responsibilities:</strong> </p>
<p> Perform routine microbiological testing in accordance with approved specifications, analytical methods, and standard operating procedures.</p>
<p> Conduct microbial limit testing, bioburden testing, water sampling and testing, and environmental monitoring activities in classified areas.</p>
<p> Prepare culture media, reagents, and microbiological solutions following approved procedures and good laboratory practices.</p>
<p> Assist in method validation, method verification, growth promotion testing, and laboratory investigations related to microbiological analysis.</p>
<p> Maintain accurate, complete, and compliant documentation records in laboratory notebooks, worksheets, logbooks, and electronic systems.</p>
<p> Ensure all laboratory activities comply with cGMP requirements, data integrity principles, and company quality standards.</p>
<p> Operate, clean, calibrate, and maintain laboratory equipment and instruments according to approved procedures.</p>
<p> Report laboratory deviations, out-of-specification results, and abnormal findings promptly to the supervisor.</p>
<p> Participate in internal continuous improvement initiatives within the Quality Control department.</p>
<p> Collaborate effectively with all cross-functional teams and departments.</p>
<p> Demonstrate readiness to learn new laboratory techniques and continuously improve technical and professional competencies.</p>
<p> Perform assigned duties under supervision while maintaining high standards of accuracy, reliability, and professionalism.</p>
<p> Adhere strictly to departmental procedures and company regulations to ensure consistency and compliance in all activities.</p>
<p> </p>
<p> <strong>Qualifications</strong>:</p>
<p> Bachelor s degree in microbiology, or a related scientific field.</p>
<p> 0 1 year of experience in a microbiology laboratory. The pharmaceutical industry is preferred.</p>
<p> Basic knowledge of microbiological techniques, aseptic practices, and laboratory safety procedures.</p>
<p> Familiarity with cGMP regulations and documentation practices is an advantage.</p>
<p> Good command of the English language, both written and verbal.</p>
<p> Good command of Microsoft Office applications and basic computer skills.</p>
<p> </p>
<p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> <strong> </strong> </p>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY</b> Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: Less than 1 year related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY </b>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>An Associate s Degree or related work experience</p><p>Good working knowledge (B1+) in both spoken and written English</p><p>C1+ or equivalent fluency in French language</p><p>Strong business writing skills with ability to create reports, proposals</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>An Associate s Degree or related work experience</p><p>Good working knowledge (B1+) in both spoken and written English</p><p>C1+ or equivalent fluency in French language</p><p>Strong business writing skills with ability to create reports, proposals</p><p>Bachelor s degree in a relevant field</p><p>2+ years of professional work experience with demonstrated task execution ability</p><p>Proven capacity to leverage open-source resources effectively for comprehensive research purposes</p><p>Ability to adapt wel</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel part of the experience. No matter what position you are in, there are a few things that are critical to success: creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY</b> Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees. Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY</b> Our jobs aren t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Role To supervise and control the operation of the building management system and monitor all plant activities of the headquarters building services. To provide accurate administration support to the Engineering Team To interact with Housekeeping, Front Office Team to ensure our guests receives high level of service. To provide service that is sincere, warm and enthusiastic whilst ensuring the guest satisfaction. Key Deliverables and Responsibilities Planning & Organizing: Is aware of the daily activities and has product knowledge of all the hotel facilities To be punctual on duty and ensure the same of your employees Assist the Director of Engineering and Management in planning for the investment, project and replacement budget on a yearly basis. Operations: Displays good teamwork. Recommends improvements in methods, systems and procedures to improve efficiency and maximize customer satisfaction. Be willing to train and instruct other members of the staff by passing along knowledge and skills. Perform as per OSM Standards and in line with company s Values and Core Behaviour. Attends training classes as per schedule Ensure all relevant checklists are completed as required. To have a complete understanding of and to adhere to M venpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety. Schedules active maintenance with engineering team to ensure work is complete, and then communicates details with the Engineering Supervisor. Ensure all work orders are acknowledged in the Dyna Win system. To carry out any other reasonable duties and responsibilities as assigned. Administration: Provide and follow up on the Engineering Supervisor on planned preventive maintenance (PPM) schedules for implementation Analyze the behaviour of the plants with respect to the set point and setting up the various control parameters Perform daily auditing of plant performance via the building management system (BMS) e.g. data logging, plant review, alarm manager status, etc. Analyze reasons of failure of plants and provides specific diagnostic, problem analysis and specify the necessary remedial actions for the Engineering Supervisor's approval Use the historical logged data of various plants to review the system and propose improvements in order to enhance the system efficiency and / or reduce the operation cost as well as improve the services provided to guest Program the BMS and PPM system and other plants (e.g. standby power generator, diesel driven firefighting pump, fire alarm system, etc.) for automatic periodic testing Follow the grooming standards and maintain a friendly and cheerful disposition all the times To comply with all hotel rules and regulations as outlined in the staff handbook To anticipate the needs of the guest whenever possible, to enhance quality service and in turn enhance guest satisfaction. Ensure all filing systems are accurate and up to date Provide administration support to the Engineering Team Assist with the completion of the Department vacation plan and any associated HR paperwork. To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To be flexible in assisting in other areas of the Hotel in response to the business and guest needs Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Mechanic or Electric College/University education. (preferred but not required) Experience: Minimum 3 years Other: Computer skills.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description OUR COMMITMENT TO DIVERSITY & INCLUSION: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. WHY WORK FOR ACCOR? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Key Deliverables and Responsibilities Planning & Organizing: To promote efficiency, confidence, courtesy and an extremely high standard of social skills. To generally promote and ensure good inter-departmental relations. To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues. To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment. To assist the Assistant Manager / Restaurant Manager in any task outlined/detailed by him/her. To take time and get to know the guests, and to be committed to service excellence. To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction. Operations: Monitor s duty schedules for the respective team. Works towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours. Ensures that under no circumstances the entrance door is left unattended. Contributes to meet / maximize the monthly revenue budget for the respective outlet. Operations: Works in close cooperation with the Kitchen and Stewarding as well as the restaurant cashiers to ensure a smooth running operation. He / she conducts / attends regular training sessions with the assigned team in line with the departmental SOP s i.e. guest care, product knowledge, grooming standards, up selling, etc. To report any equipment failures/problems to the Maintenance Department. To pass any maintenance requests to the Maintenance Department. To participate in any Training/Developments schemes as recommended by senior management. Ensures the proper appearance (condition of uniforms) and grooming of assigned staff. Handles the welcome of arriving guests and their sitting through the hostess, takes over, if she is not available. Maintains a professional / friendly relationship with the outlet patrons to ensure their well-being. Makes himself / herself familiar with all menus, promotions and other relevant issues concerning the outlet (product knowledge). Contributes to the upkeep of the outlet s database of regular guests. Reports cleanliness and maintenance issues to the immediate Supervisor or the departments concerned. Resolves guests complaints directly or consults with immediate Supervisor. Does all mise en place work according to a whole day service requirements. Prepares all store requisitions for signature (operating material, food products and beverages) and ensures the accurate delivery of goods. Attends regular departmental meetings and conduct s briefings (on behalf) and contributes to an open communication with in the assigned team. Familiar with the outlets menu and promotional activities. Familiar with the company s internal policies and safety procedures. Carries out other related assignments or tasks entrusted by the Food & Beverage from time to time. To have a complete understanding of and to adhere to M venpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety. Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department. To carry out any other reasonable duties and responsibilities as assigned. Administration: To assist the outlet manager with the following reports: Overtime & extra hours consumed monthly. Daily log book Time schedule weekly Vacation schedules yearly Buffet name Tags and menu printing We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome†resonate as the finest hotel promise._x000D_ _x000D_ From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services._x000D_ _x000D_ Our Brands include:_x000D_ _x000D_ -Raffles_x000D_ -Fairmont_x000D_ -Sofitel_x000D_ -MGallery_x000D_ -Grand Mercure_x000D_ -Pullman_x000D_ -Swissôtel_x000D_ -Novotel_x000D_ -Suite Novotel_x000D_ -Mercure_x000D_ -Thalassa sea & spa_x000D_ -Adagio_x000D_ -ibis_x000D_ -ibis Styles_x000D_ -ibis budget_x000D_ -HotelF1_x000D_</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Organization of the Telephone Department & FO Administration. Ensuring staff are adhering to the Welcome Charter and the OSM. Ensure all external and internal calls are answered as laid out in the OSM and ensure efficient connection with the correct person. Be aware at all times of the whereabouts of the managers and where to contact them. Monitor the logs of long distance calls, faxes and messages. Co-ordinate communication within the hotel in the event of an emergency. Prepare the weekly stores order and maintain stock levels. Follows the grooming standards Attend training classes as per schedule Show fullest cooperation and respect within the team and other departments Is aware of the daily activities and has product knowledge of all the hotel facilities</p><p>To report to work within the requested time, prior to the commencement of duty, well-groomed and dressed to the uniform standard. To demonstrate pride in the workplace with a high level commitment. To treat all guests and colleagues in a polite and courteous manner at all times. To give your full cooperation to all guests, and assist in a prompt, caring and helpful manner. To anticipate guest s needs wherever possible and react to these to enhance guest satisfaction. To promote a helpful and professional image to the internal and external customer. To ascertain a high degree of guest satisfaction (to receive zero complaints about your department). To use guest names whenever appropriate. To have a good knowledge of all the different types of rooms, hotel facilities, and hours of operation, restaurants, shops and function rooms. To be well informed about special functions and events held in the hotel on a daily basis. To be aware of the hotel management, their office location, role and availability. To comply with the hotels legal requirements for fire, bomb threats and Health & Safety. To attend all training sessions as required. To keep your work areas clean and tidy at all times. To be fully aware of the national history of area, places of interest, shopping areas, etc. To maintain professional confidentiality and never disclose any secrets pertaining to the Company. To carry out any reasonable duties as requested by a senior manager. To conduct a daily briefing with your team and ensure a smooth hand-over between shifts. To identify, plan and carry out any necessary training and maintain staff training logbooks. Ensure all incoming and internal calls are answered as laid out in the standard and ensure efficient connection with the correct person. To be aware at all times of the whereabouts of the managers and where to contact them. To monitor the logs of long distance calls, faxes and messages. Be conversant with the daily weather forecast. Ensure that communication agents fill in the logbook daily and hand over to the next shift. To report and follow up maintenance faults with the switchboard and related equipment. To co-ordinate communication within the hotel in the event of an emergency. To prepare a weekly schedule and time sheet. To prepare the weekly stores order and maintain stock levels.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Candidate Profile</h2><ul><li>Required qualifications, eligibility, ideal traits</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an enthusiastic and customer-focused IT Support Engineer to join a dedicated support team serving a leading international organisation. This is an excellent opportunity for candidates looking to develop their technical skills while working closely with an experienced global IT team in a fast-paced and professional environment. Key Responsibilities Support & Service Delivery Provide remote IT support to end users, ensuring incidents and requests are resolved within agreed service levels. Act as an escalation point for complex support issues and coordinate with third-party vendors when required. Take ownership of assigned tasks and incidents from initiation through to resolution. Communicate effectively with users and stakeholders via phone, email, and virtual meetings. Follow established IT service management processes and escalation procedures. Collaborate with internal and external IT teams to deliver high-quality support services. Assist with technical project activities as required. Maintain accurate and up-to-date technical documentation. Contribute ideas and recommendations to improve IT services and operational processes. Technical Responsibilities Investigate and troubleshoot technical issues requiring deeper analysis and problem-solving. Perform daily, weekly, and monthly operational checks to ensure system health and stability. Monitor and respond to alerts generated from various IT management and security platforms. Support IT projects and technology improvement initiatives. Manage and maintain technical documentation in line with established standards and procedures. Assist with hardware lifecycle management activities, including device deployment and refresh programmes. Support endpoint management, security, and device administration activities. Technologies and Platforms Experience with, or exposure to, the following technologies would be advantageous: Microsoft 365 Microsoft Intune Microsoft Defender Active Directory Windows Operating Systems Endpoint Management Solutions IT Monitoring and Service Management Platforms</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Required Qualifications</b></p><p>Bachelor's degree in Computer Science, Information Technology, or a related field.</p><p>Excellent written and spoken English communication skills.</p><p>0 - 2 years of experience in an IT Support, Service Desk, or Technical Support role.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Essential Responsibilities: The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of RADAR/Manual approach control operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Position Knowledge, Skills, and Abilities Required: Graduate of an approved DoD or FAA ATC course. Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility. Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations. Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent. Ability to obtain and maintain FAA Class II Medical Certificate Ability to obtain and maintain a US CENTCOM Medical Exam Must be able to obtain/maintain a Secret Security Clearance. NOTE: US Citizenship is required to obtain a Secret Clearance.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JD – Quality Assurance & Training Manager </p><br><p>Work Type Full time Job Location Amman – Jordan</p><br><p>Career Level Manager Job Reference QA - 08</p><p>Brief About the Job</p><p>Oversee the entire Quality Assurance & Training department and all the pertaining activities in line with Crystel’s</p><p>Contact Center Operations, and strategies and objectives.</p><p>Job Duties & Responsibilities</p><p>Quality Assurance:</p><ul><li><p>Lead and oversee all Contact Center Quality Assurance metrics and procedures to ensure</p></li></ul><p>alignment with Operations business goals and KPI’s.</p><ul><li><p>Design, implement and monitor the Quality Assurance formats and standards.</p></li><li><p>Meet all client agreed upon KPIs and performance parameters.</p></li><li><p>Ability to observe, analyze and give constructive feedback.</p></li><li><p>Basic knowledge of six sigma and quality tools.</p></li><li><p>Provide feedback to section managers on coaching requirements for their employees.</p></li><li><p>Coordinate with the operations team to ensure all required KPI’s are met.</p></li><li><p>Build and develop strong inter-personal relationships with the team, to cohesively bond them</p></li></ul><p>together with the company and integrate them with the vision and core values.</p><ul><li><p>To identify areas of development and under performance and take corrective actions.</p></li><li><p>To be directly responsible towards fostering the development of the team by motivating them</p></li></ul><p>and ensuring career advancement.</p><ul><li><p>To be a single point of contact with the team and the senior management through effective</p></li></ul><p>communication on key deliverables.</p><ul><li><p>To ensure quality reporting and work with Operations to build highly effective measurement</p></li></ul><p>and reward system based on data.</p><ul><li><p>Participate in client monitoring and QA programs; and identifying client expectations and</p></li></ul><p>needs.</p><ul><li><p>Build QA action plans based on clients’ needs and expectations.</p></li><li><p>Communicate with Supervisors and Managers from all departments regarding the company’s</p></li></ul><p>operations and activities on every project.</p><ul><li><p>Support performance management systems in order to enhance company’s people</p></li></ul><p>performance.</p><ul><li><p>Prepare and analyze internal and external quality reports.</p></li><li><p>Manage QA team members’ performance reviews and comments.</p></li></ul><p>Training</p><p>JD – Quality Assurance & Training Manager Page 2 of 4</p><ul><li><p>Review existing training programs and suggest enhancements to meet required training</p></li></ul><p>objectives</p><ul><li><p>Design, evaluate, and approve all training programs, and training materials.</p></li><li><p>Observe trainers, analyze, and provide feedback regarding their training methodology.</p></li><li><p>Conduct TNA (Training Needs Analysis) and provide an annual training plan to develop</p></li></ul><p>employees’ skills.</p><ul><li><p>Submit annual training plan for Operations department.</p></li><li><p>Ensure training evaluation is conducted properly for all training stages (pre- and post-training),</p></li></ul><p>create action plans accordingly to communicate with the managers and ensure proper</p><p>implementation of these plans.</p><ul><li><p>Provide monthly/quarterly report on training activities conducted along with the training</p></li></ul><p>evaluations results.</p><ul><li><p>Provide feedback to section managers on training requirements for their employees.</p></li><li><p>Provide annual external training budget estimate for management approval and to be</p></li></ul><p>incorporated in company’s annual budget.</p><ul><li><p>Build and develop strong inter-personal relationships with the team, to cohesively bond them</p></li></ul><p>together with the company and integrate them with the vision and core values.</p><ul><li><p>Identify client training needs and ensure meeting the needs through building suitable training</p></li></ul><p>programs and material.</p><ul><li><p>Support performance management systems in order to enhance company’s people</p></li></ul><p>performance.</p><ul><li><p>Prepare and analyze internal and external training reports.</p></li><li><p>Manage Training team members performance reviews and comments.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Job Requirements</p><p>Nationality</p><p>Holders of Jordanian nationality or Son’s of Jordanian Women ID holders only.</p><p>Education</p><p>Bachelor's degree in Computer Engineering, Telecommunications Engineering or any IT major related</p><p>to such a position.</p><p>Work Experience</p><p>4+ Years of Experience as QA (and preferably Training) Manager in a Contact Center and experience in</p><p>audit and/or quality management.</p><p>Certifications & Training</p><ul><li><p>Customer Relation Management, Quality Assurance and control is a strong plus and ToT</p></li><li><p>Standard COPC, PMP, Six Sigma (Green Belt)</p></li></ul><p>Special Requirements</p><p>Previous experience and proven knowledge in the following:</p><ul><li><p>Data analysis and reporting</p></li><li><p>Quality management</p></li><li><p>Managing a team of Quality Assurance Analysts if multiple levels</p></li><li><p>In depth knowledge of Contact Center KPI’s</p></li></ul><p>JD – Quality Assurance & Training Manager Page 3 of 4</p><p>Competencies</p><p>Core Competencies</p><ul><li><p>Work Ethics & Compliance to Policies & Procedures</p></li><li><p>Customer Service Oriented</p></li><li><p>Effective Communication</p></li><li><p>Teamwork</p></li></ul><p>Functional Competencies</p><ul><li><p>Tasks Management & Priority Setting</p></li><li><p>Decision Making & Problem Solving</p></li><li><p>Coaching and mentoring</p></li><li><p>Analytical and logical reasoning & numerical skills</p></li></ul><p>Managerial Competencies</p><ul><li><p>Time management skills</p></li><li><p>Handle problems quickly and efficiently</p></li><li><p>Excellent knowledge of basic computer tools (e.g. Office suite, Internet, email)</p></li><li><p>Leadership skills</p></li><li><p>Excellent motivator</p></li></ul><p>Relationships</p><p>Direct Reports</p><ul><li><p>Quality Assurance Supervisor</p></li><li><p>Quality Assurance Team Leaders</p></li><li><p>Quality Assurance Analysts</p></li></ul><p>Reporting to</p><ul><li><p>COO</p></li></ul><p>Internal Contact with</p><ul><li><p>Operations</p></li><li><p>Information Technology</p></li><li><p>Human Resources department</p></li><li><p>Other departments as needed</p></li></ul><p>External Contact with</p><ul><li><p>Clients</p></li></ul><p>JD – Quality Assurance & Training Manager Page 4 of 4</p><ul><li><p>Service providers</p></li></ul><p>"Crystel is an equal employment opportunity employer. We adhere to a policy of making employment decisions</p><p>without any regard to race, color, religion, sex, national origin, citizenship, age or disability. We assure you that your</p><p>opportunity for employment with us, your rights, treatments and pay depends solely on your qualifications."</p><p>This job description indicates in general terms the type and level of work performed as well as the typical</p><p>responsibilities of employees in this classification. The duties described are not to be interpreted as being allinclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work</p><p>assignments of different positions and to make reasonable accommodations so that qualified employees can</p><p>perform the essential functions of the job. Nothing in this position description changes the at-will employment</p><p>relationship existing between the Institution and its employees</p><p></p></section>
<h1> Antibiotic Stewardship Physician Full time contract</h1>
<h3><strong>CONTEXT</strong></h3>
<p>Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <strong>For more information, visit our Arabic website</strong>, <a href="http://www.msf-me.org/">www.msf-me.org</a><u>.</u></p>
<p>Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after discharge.</p>
<p>Médecins Sans Frontières Reconstructive Surgery in Amman are seeking a <strong>(1) Antibiotic Stewardship Physician – Full time contract.</strong></p>
<h3><strong>DIMENSION OF POST</strong></h3>
<p>The Reconstructive Surgery Hospital provides specialized surgical and rehabilitation care, with an average of 550 admissions and over 1,000 surgeries annually. The facility has 72 surgical beds and 126 rehabilitation beds, as well as two operating theatres dedicated to orthopedic, maxillofacial, and plastic reconstructive surgeries. The hospital also includes an outpatient department (OPD) providing an average of 550 consultations per month, physiotherapy and psychosocial support services, and Antimicrobial Resistance (AMR) activities, including Antimicrobial Stewardship, Infection Prevention and Control (IPC), and a microbiology laboratory.</p>
<p><strong>MAIN PRUPOSE</strong></p>
<p>Provide outpatient and/or inpatient medical care to patients/beneficiaries according to adapted and updated medical knowledge, MSF protocols, values and universal hygiene standards to improve the patients/beneficiary’s health conditions.</p>
<p><strong>ACCOUNTABILITIES</strong></p>
<div>•<span > </span>Apply medical knowledge and skills to diagnose and prevention. Carry out outpatient and inpatient consultations, prescribing the necessary treatment respecting MSF protocols.