Four Seasons Hotel Riyadh jobs
15 Jobs Found
Four Seasons Hotel Riyadh
Jordan - Amman
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our assistant banquet manager is responsible for assisting the banquet service manager in supervising and implementing the day-to-day operations of the banqueting department, leading the banquet service team with a strong focus on the Four Seasons standards and playing a role in providing a high level of operation and service standard.</p>
<h4>What you will do</h4>
<ul>
<li>Meeting guests, taking contracts to help them discuss what they need to have in the event and reporting these to the banquet manager.</li>
<li>Pre-plan the event with assistance from the manager.</li>
<li>Supporting the banquet plans and designing the venue planned.</li>
<li>Coordinate with the catering staff and manage banquet business logistics.</li>
<li>Ensure best food and beverage service is given in the interest of the consumer.</li>
<li>Monitor and control banquet budget, which includes labor costs, beverage costs, inventory, equipment, etc.</li>
<li>Make sure to offer optimum level services in terms of quality and hospitality.</li>
<li>Requires coordinating and cooperating with all the departments like culinary, catering, sales, housekeeping, etc. to manage them in an effective manner to get a hold on the esteemed customers.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>High school / diploma degree or equivalent experience.</li>
<li>A minimum of 2 years of experience in the same field.</li>
<li>Excellent verbal communication skills in both Arabic and English languages.</li>
<li>Attention to details.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li>
<li>Recognition programs and employee wellness initiatives.</li>
</ul>
<h4>Schedule & hours</h4>
<p>Full time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
Four Seasons Hotel Riyadh
Jordan - Amman
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>As a member of the Commercial Team, the Sales Manager is responsible for driving sales activities, developing key accounts, and securing group and individual business opportunities to maximize revenue, profitability, and guest satisfaction. The role focuses on building strong client relationships, identifying new business opportunities, and supporting the hotel's overall sales and marketing objectives.</p>
<h4>What you will do</h4>
<li>Follow up on all leads and maintain strong relationships with Worldwide Sales Offices (WSOs) and other Four Seasons Hotels.</li>
<li>Create and maintain permanent files for all groups with strong room-night potential.</li>
<li>Conduct property tours for meeting planners and potential clients.</li>
<li>Negotiate with clients to achieve maximum revenue and profitability while meeting client needs.</li>
<li>Evaluate, solicit, sell, and confirm business in line with individual goals and the hotel's overall sales and profitability targets.</li>
<li>Qualify prospective leads based on their profitability and business potential.</li>
<li>Develop proposals and recommend programs that meet client needs, including alternative options where appropriate.</li>
<li>Promote and sell all hotel services.</li>
<li>Maintain an effective correspondence and follow-up plan.</li>
<li>Report monthly performance against established plans and goals.</li>
<li>Keep supervisors promptly and fully informed of significant problems or unusual matters to ensure timely corrective action.</li>
<li>Coordinate with other Department Heads to ensure a high level of guest and group satisfaction.</li>
<li>Follow up on the progress of confirmed business and ensure appropriate coordination.</li>
<li>Assist in developing and executing projects for assigned market areas to increase sales activity, volume, and profitability.</li>
<li>Maintain assigned files in accordance with the guidelines outlined in account coverage programs.</li>
<li>Participate in sales meetings and relevant industry organizations to represent the hotel and the company.</li>
<li>Maintain comprehensive knowledge of local competition, including their services, facilities, and market positioning.</li>
<li>Provide input on the local segment of the Marketing Plan and budget.</li>
<li>Maintain a professional appearance at all times and demonstrate mature, professional business conduct when representing the hotel or company.</li>
<li>Perform other tasks and projects as assigned by hotel management.</li>
<h4>What you bring</h4>
<li>A high school diploma or equivalent qualification, with relevant experience considered.</li>
<li>A minimum of three years of experience in a similar sales role, preferably within the hospitality industry.</li>
<li>Excellent verbal communication skills in both Arabic and English.</li>
<li>Strong attention to detail.</li>
<li>Strong interpersonal and relationship-building skills.</li>
<li>A proactive approach to identifying sales opportunities and achieving business objectives.</li>
<h4>What we offer</h4>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li>
<li>Recognition programs and employee wellness initiatives.</li>
<h4>Schedule & hours</h4>
<p>Full time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
Four Seasons Hotel Riyadh
Jordan - Amman
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>Senior Sales Manager</h4>
<h4>About the role</h4>
<p>As a key member of the Commercial Team, the Senior Sales Manager is responsible for driving the hotel's commercial success through strategic account management, new business development, and proactive sales initiatives. The role focuses on strengthening client relationships, identifying opportunities across Group and Free Independent Traveler (FIT) segments, and executing sales strategies that contribute to the hotel's overall commercial objectives, strategic direction, revenue growth, market share expansion, and long-term business success.</p>
<p>Working closely with the Director of Sales and the Commercial Director, the Senior Sales Manager contributes to the development and execution of the Sales & Marketing Plan while ensuring that sales activities are aligned with client needs and the hotel's business objectives.</p>
<h4>What you will do</h4>
<ul>
<li>Develop and maintain strong professional relationships with clients and hotel guests, while actively managing sales calls, client visits, and account development activities.</li>
<li>Prospect and secure new business opportunities in accordance with the objectives established in the Marketing Plan.</li>
<li>Identify and develop new accounts and market segments to expand the hotel's business opportunities.</li>
<li>Ensure that sales activities, key accounts, and bookings are focused on maximizing revenue per available room, customer retention, and new business development through alternative channels.</li>
<li>Follow up on all leads and maintain strong relationships with Worldwide Sales Offices (WSOs) and other Four Seasons Hotels.</li>
<li>Review market analysis to identify client needs, occupancy potential, desired rates, and business opportunities.</li>
<li>Develop and coordinate an effective sales call plan for accounts within assigned market areas, ensuring timely follow-up and appropriate action.</li>
<li>Coordinate with other Department Heads to ensure a high level of guest and group satisfaction.</li>
<li>Engage with in-house guests to build goodwill, encourage repeat bookings, and generate referrals to other Four Seasons Hotels.</li>
<li>Provide input on the local segment of the Marketing Plan and budget.</li>
<li>Negotiate with clients to achieve maximum revenue and profitability while meeting client needs.</li>
<li>Prepare and maintain permanent files for all groups and FIT contacts in accordance with established procedures.</li>
<li>Assist the Director of Sales in reporting and evaluating results against planned objectives, taking appropriate action to maximize sales and address need periods.</li>
<li>Monitor account performance and identify opportunities to strengthen business relationships and increase revenue.</li>
<li>Support the implementation of sales strategies and initiatives that contribute to the hotel's overall commercial objectives.</li>
<li>Maintain accurate and up-to-date account information, sales activities, and business opportunities in accordance with hotel procedures.</li>
<li>Perform other tasks and projects as assigned by hotel management.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>A Bachelor's Degree or Diploma in Business Administration, Hospitality Management, Sales, Marketing, or a related field.</li>
<li>A minimum of four years of experience in a Sales Manager position, preferably within the luxury hospitality industry.</li>
<li>Excellent verbal communication skills in both Arabic and English.</li>
<li>Strong attention to detail.</li>
<li>A self-motivated, dynamic, and results-oriented professional with strong business acumen.</li>
<li>An excellent team player who builds positive working relationships and contributes effectively to team objectives.</li>
<li>Good knowledge of Opera is an added advantage.</li>
<li>Strong negotiation, communication, and relationship-building skills.</li>
<li>Proven ability to develop business opportunities and maintain long-term client relationships.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li>
<li>Recognition programs and employee wellness initiatives.</li>
</ul>
<h4>Schedule & hours</h4>
<ul>
<li>Full time job.</li>
<li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li>
</ul></p><p></p>
Four Seasons Hotel Riyadh
Jordan - Amman
<p><h4>About Four Seasons</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>As part of the Commercial Team, the Sales Executive is responsible for driving revenue and developing business opportunities by building strong relationships with clients, identifying new accounts, and promoting the full range of hotel services. This role works closely with clients, Four Seasons hotels, and industry partners to maximize sales opportunities while delivering exceptional service and supporting the hotel’s overall commercial objectives.</p>
<h4>What you will do</h4>
<ul>
<li>Make telephone and personal sales calls on accounts within assigned market areas and follow up promptly with appropriate action.</li>
<li>Prospect and develop new accounts and business opportunities.</li>
<li>Follow up on all leads and maintain strong relationships with Worldwide Sales Offices (WSOs) and other Four Seasons Hotels.</li>
<li>Negotiate with clients to achieve maximum revenue and profitability while meeting client needs.</li>
<li>Evaluate, solicit, sell, and confirm business to achieve individual goals and overall budgeted sales and profitability.</li>
<li>Qualify prospective leads based on their potential profitability.</li>
<li>Develop client data and recommend programs and alternative proposals to meet clients’ needs.</li>
<li>Report monthly performance against assigned plans and goals.</li>
<li>Maintain comprehensive knowledge of the competitive local landscape.</li>
<li>Promote and sell all hotel services.</li>
<li>Maintain an effective and professional plan of correspondence with clients and business partners.</li>
<li>Keep supervisors promptly and fully informed of any problems or matters of significance requiring attention and corrective action.</li>
<li>Participate in sales meetings and relevant industry organizations to represent the hotel and Four Seasons professionally.</li>
<li>Maintain a professional appearance and conduct personal behavior in a mature and professional manner when representing the hotel or company.</li>
<li>Follow all hotel policies, safety protocols, and cleanliness standards.</li>
<li>Maintain discretion and professionalism when interacting with guests, clients, and business partners.</li>
<li>Work professionally and cooperatively with colleagues and supervisors, contributing to a positive and respectful team atmosphere.</li>
<li>Participate in regular team meetings and ongoing training to support service excellence.</li>
<li>Adhere to company policies, grooming standards, and performance expectations.</li>
<li>Comply with Four Seasons Category One & Two Work Rules and Standards of Conduct (EmPact).</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Bachelor’s degree or diploma in Business Administration.</li>
<li>A minimum of 1 year of experience in the same or a similar position.</li>
<li>Excellent verbal communication skills in both Arabic and English.</li>
<li>Strong attention to detail.</li>
<li>Strong interpersonal, negotiation, and relationship-building skills.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li>
<li>Recognition programs and employee wellness initiatives.</li>
</ul>
<h4>Schedule & hours</h4>
<ul>
<li>Full-time job.</li>
<li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li>
</ul></p><p></p>
Four Seasons Hotel Riyadh
Jordan - Amman
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our Guest Relations Agent is responsible for delivering exceptional and personalized guest experiences throughout the guest journey. You will welcome guests, anticipate their needs, recognize guest preferences, and respond to guest concerns professionally. Working closely with all hotel departments, you will ensure seamless service delivery while fostering guest loyalty by consistently exceeding expectations and maintaining Four Seasons standards.</p>
<h4>What you will do:</h4>
<ul>
<li>Welcome guests warmly and provide a personalized experience throughout their arrival, stay, and departure.</li>
<li>Build meaningful relationships with guests by anticipating their needs and recognizing individual preferences.</li>
<li>Identify VIPs, returning guests, and special occasions, ensuring appropriate amenities and arrangements are coordinated.</li>
<li>Respond promptly to guest requests, inquiries, and concerns, ensuring timely follow-up and resolution.</li>
<li>Handle guest complaints professionally and efficiently, escalating issues when necessary while maintaining a luxury guest experience.</li>
<li>Maintain accurate guest profiles by updating preferences, requests, and special notes in the property management system.</li>
<li>Coordinate with Front Office, Housekeeping, Food & Beverage, Concierge, Engineering, Spa, and other departments to ensure seamless service delivery.</li>
<li>Conduct guest follow-ups and courtesy calls to measure satisfaction and proactively address any concerns.</li>
<li>Arrange special amenities, celebrations, transportation, restaurant reservations, and other guest requests.</li>
<li>Monitor arrivals, departures, and in-house guest activity to identify opportunities for personalized service.</li>
<li>Promote hotel facilities, restaurants, spa services, and local experiences to enhance the guest stay.</li>
<li>Prepare and maintain guest-related records, reports, and handover notes to ensure effective communication between shifts.</li>
<li>Maintain a visible presence in guest areas, proactively engaging with guests to identify opportunities for service enhancement.</li>
<li>Gather and document guest feedback, sharing insights with management to support continuous improvement.</li>
<li>Maintain comprehensive knowledge of hotel services, facilities, promotions, and local attractions to provide personalized recommendations.</li>
<li>Support guest recognition and loyalty initiatives in accordance with brand standards and guest preferences.</li>
<li>Ensure compliance with hotel policies, service standards, guest confidentiality, and all health, safety, and security procedures.</li>
<li>Maintain a professional appearance and represent Four Seasons with courtesy, discretion, and integrity in all guest interactions.</li>
<li>Work collaboratively with colleagues across all departments to achieve departmental and hotel objectives.</li>
<li>Participate in departmental meetings, training sessions, and continuous learning initiatives.</li>
<li>Perform other duties as assigned by management.</li>
<li>Ensure compliance with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct (EmPact).</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>A diploma or bachelor’s degree in Hospitality Management, Hotel Administration, Tourism, or a related field is preferred; equivalent hospitality experience will also be considered.</li>
<li>A minimum of one year of experience in guest relations, front office, concierge, or another guest-facing role is preferred. Experience within a luxury hotel is an advantage, but candidates with relevant customer service experience are welcome to apply.</li>
<li>Excellent guest service and interpersonal skills.</li>
<li>Strong verbal and written communication skills in English; Arabic or additional languages are an advantage.</li>
<li>Strong problem-solving and conflict-resolution abilities.</li>
<li>Excellent organizational and time-management skills.</li>
<li>Ability to remain calm and professional under pressure.</li>
<li>Strong attention to detail and a proactive approach to creating exceptional guest experiences.</li>
<li>Ability to work collaboratively with cross-functional teams.</li>
<li>Flexibility to work rotating shifts, weekends, and public holidays.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li>
<li>Recognition programs and employee wellness initiatives.</li>
</ul>
<h4>Schedule & hours:</h4>
<p>Full-time job.<br>
Shifts may include early mornings, evenings, weekends, and holidays depending on operational requirements.</p></p><p></p>
Four Seasons Hotel Riyadh
Jordan - Amman
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our Social Media Executive is responsible for managing and growing Four Seasons Hotel Amman's social media presence by creating engaging content, maintaining brand consistency and monitoring performance. You will work closely with the Public Relations & Marketing team to showcase the hotel's exceptional experiences while strengthening our online community and brand awareness.</p>
<h4>What you will do:</h4>
<li>Manage the hotel's day-to-day presence across all social media platforms in line with Four Seasons Brand Guidelines and visual identity.</li>
<li>Plan, create, schedule, and publish engaging social media content that reflects the hotel's luxury positioning and storytelling.</li>
<li>Capture and coordinate photography, videography, and behind-the-scenes content to support campaigns and daily content needs.</li>
<li>Monitor social media channels, respond to comments and messages when appropriate, and escalate guest concerns to the relevant teams.</li>
<li>Track, analyze, and report on social media performance, providing insights and recommendations to optimize engagement and reach.</li>
<li>Collaborate closely with internal departments to highlight hotel experiences, seasonal promotions, events, dining concepts, and special initiatives.</li>
<li>Coordinate with external creative partners and agencies, when applicable, to maximize campaign effectiveness and exposure.</li>
<li>Ensure all content aligns with Four Seasons brand standards, tone of voice, and luxury hospitality positioning.</li>
<li>Act as a brand ambassador both online and offline, representing Four Seasons professionally across all interactions.</li>
<li>Manage and engage with the hotel's social media communities by responding promptly and professionally to comments and direct messages across all Instagram channels, including the Hotel and Restaurant accounts, ensuring daily monitoring and exceptional guest engagement.</li>
<li>Support the management and growth of the hotel's LinkedIn presence by collaborating with the People & Culture team and contributing to employer branding and recruitment-related content initiatives.</li>
<li>Create and manage bilingual social media content, with a primary focus on English while ensuring timely and culturally relevant Arabic content for seasonal campaigns, promotions, and guest communications. Respond to guest inquiries and messages in both English and Arabic with professionalism and accuracy.</li>
<li>Coordinate and manage the hotel's external content creation agency, including planning and organizing photo and video shoots, developing creative concepts and mood boards, overseeing production on-site, and ensuring all content aligns with Four Seasons brand standards, marketing objectives, and visual identity before publication.</li>
<h4>What you bring:</h4>
<li>A degree in Marketing, Communications, Digital Media, or a related field.</li>
<li>Previous experience managing social media platforms, preferably within hospitality, luxury, lifestyle, or a related industry.</li>
<li>Strong understanding of major social media platforms, content trends, and digital marketing best practices.</li>
<li>Excellent copywriting and communication skills with strong attention to detail.</li>
<li>Experience using social media scheduling, analytics, and reporting tools.</li>
<li>Creative mindset with the ability to generate fresh ideas while maintaining brand consistency.</li>
<li>Strong organizational skills with the ability to manage multiple projects and meet deadlines in a fast-paced environment.</li>
<li>Passion for luxury hospitality, storytelling, and creating memorable digital experiences.</li>
<h4>What we offer:</h4>
<li>Competitive salary and benefits package.</li>
<li>Opportunities for professional development and career growth.</li>
<li>A supportive and collaborative work environment.</li>
<li>Training programs designed to enhance your leadership and hospitality expertise.</li>
<li>Employee wellness and recognition programs.</li>
<li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li>
<h4>Schedule & hours:</h4>
<p>Full-time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
Four Seasons Hotel Riyadh
Jordan - Amman
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our Assistant Food & Beverage Outlet Manager supports the Food & Beverage Outlet Manager in leading the daily operations of one of our Food & Beverage outlets, ensuring exceptional service, operational excellence, and memorable dining experiences. You will play an active role in developing the team, driving guest satisfaction, and maintaining the high standards of quality and hospitality that define Four Seasons.</p>
<h4>What you will do:</h4>
<ul>
<li>Support the daily operation of the outlet, ensuring exceptional guest service and adherence to Four Seasons standards.</li>
<li>Lead by example by being highly visible on the floor, engaging with guests, anticipating their needs, and creating personalized dining experiences.</li>
<li>Assist in maximizing outlet revenue through effective table management, reservation planning, and operational efficiency during peak business periods.</li>
<li>Build lasting relationships with guests by recognizing preferences, encouraging repeat visits, and ensuring memorable experiences.</li>
<li>Respond promptly and professionally to guest feedback, concerns, and special requests, taking ownership to achieve complete guest satisfaction.</li>
<li>Supervise, coach, and motivate the outlet team, ensuring high standards of service, product knowledge, grooming, and professional conduct.</li>
<li>Support the planning and execution of special events, promotions, and menu initiatives in collaboration with the culinary and beverage teams.</li>
<li>Maintain the highest standards of cleanliness, presentation, safety, and maintenance throughout the outlet by conducting regular inspections.</li>
<li>Assist in controlling labor costs, operating expenses, purchasing, and inventory to achieve departmental financial objectives.</li>
<li>Monitor service quality and identify opportunities to enhance operational efficiency and the overall guest experience.</li>
<li>Work collaboratively with Culinary, Stewarding, Housekeeping, Engineering, and other hotel departments to ensure seamless operations.</li>
<li>Participate in daily briefings, departmental meetings, and training sessions while fostering a positive and collaborative team environment.</li>
</ul>
<h4>What you will bring:</h4>
<ul>
<li>Previous supervisory or management experience in a luxury hotel, fine dining restaurant, or upscale Food & Beverage operation.</li>
<li>A genuine passion for hospitality and delivering exceptional guest experiences.</li>
<li>Strong leadership and coaching skills with the ability to motivate, develop, and inspire a diverse team.</li>
<li>Excellent communication and interpersonal skills with the confidence to engage with guests and colleagues at all levels.</li>
<li>Strong organizational, problem-solving, and decision-making abilities in a fast-paced environment.</li>
<li>Financial awareness with experience supporting labor management, cost control, purchasing, and inventory.</li>
<li>Excellent command of English; additional language skills are considered an advantage.</li>
<li>Flexibility to work evenings, weekends, and public holidays based on operational requirements.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary and benefits package.</li>
<li>Opportunities for professional development and career growth.</li>
<li>A supportive and collaborative work environment.</li>
<li>Training programs designed to enhance your leadership and hospitality expertise.</li>
<li>Employee wellness and recognition programs.</li>
<li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li>
</ul>
<h4>Schedule & hours:</h4>
<p>Full-time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
Four Seasons Hotel Riyadh
Jordan - Amman
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>As our Spa Receptionist, you will be the first point of contact for our guests and members, creating a welcoming and professional experience from arrival to departure. You will play a key role in managing spa reservations, guest inquiries, retail sales, administrative functions, and daily reception operations while ensuring exceptional service standards are consistently delivered. This position requires excellent communication skills, strong attention to detail, and a passion for wellness and hospitality.</p>
<h4>What you will do</h4>
<ul>
<li>Welcome guests and members warmly, ensuring a personalized and seamless spa experience.</li>
<li>Manage spa reservations, appointments, cancellations, and schedule updates using the spa management system.</li>
<li>Communicate appointment details and schedule changes promptly to therapists and spa team members.</li>
<li>Process guest payments, charges, memberships, gift certificates, and retail transactions accurately.</li>
<li>Maintain daily cashier reports, accounting records, and reconciliation procedures in accordance with established policies.</li>
<li>Read, update, and communicate relevant information from the daily logbook to ensure smooth operations.</li>
<li>Handle incoming and outgoing correspondence and maintain organized guest and membership records.</li>
<li>Promote spa treatments, memberships, packages, and retail products to maximize revenue opportunities.</li>
<li>Provide knowledgeable recommendations on spa services, wellness products, and treatment benefits.</li>
<li>Monitor and maintain inventory levels of retail products, office supplies, guest amenities, and spa linen items.</li>
<li>Prepare regular operational reports, including membership status, expired memberships, attendance statistics, birthday reports, therapist commissions, and monthly performance reports.</li>
<li>Ensure the reception area, juice bar, guest waiting areas, and surrounding facilities remain clean, organized, and always welcoming.</li>
<li>Respond professionally to guest feedback, requests, and concerns, escalating issues when necessary.</li>
<li>Maintain confidentiality of guest information and financial records.</li>
<li>Follow all hotel safety, security, emergency, and operational procedures.</li>
<li>Assist with special projects and additional duties as assigned by Spa Management.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li>
<li>Strong customer service and interpersonal skills with a guest-focused mindset.</li>
<li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li>
<li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li>
<li>Strong organizational and administrative abilities with excellent attention to detail.</li>
<li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li>
<li>Basic accounting, cash-handling, and reporting skills.</li>
<li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li>
<li>Proficiency in Microsoft Office applications and general computer systems.</li>
<li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary and benefits package.</li>
<li>Opportunities for professional development and career growth.</li>
<li>A supportive and collaborative work environment.</li>
<li>Training programs designed to enhance your hospitality and wellness expertise.</li>
<li>Employee wellness and recognition programs.</li>
<li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li>
</ul>
<h4>Schedule & hours</h4>
<p>Full time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
Four Seasons Hotel Riyadh
Jordan - Amman
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>As our Spa Receptionist, you will be the first point of contact for our guests and members, creating a welcoming and professional experience from arrival to departure. You will play a key role in managing spa reservations, guest inquiries, retail sales, administrative functions, and daily reception operations while ensuring exceptional service standards are consistently delivered. This position requires excellent communication skills, strong attention to detail, and a passion for wellness and hospitality.</p>
<h4>What you will do</h4>
<ul>
<li>Welcome guests and members warmly, ensuring a personalized and seamless spa experience.</li>
<li>Manage spa reservations, appointments, cancellations, and schedule updates using the spa management system.</li>
<li>Communicate appointment details and schedule changes promptly to therapists and spa team members.</li>
<li>Process guest payments, charges, memberships, gift certificates, and retail transactions accurately.</li>
<li>Maintain daily cashier reports, accounting records, and reconciliation procedures in accordance with established policies.</li>
<li>Read, update, and communicate relevant information from the daily logbook to ensure smooth operations.</li>
<li>Handle incoming and outgoing correspondence and maintain organized guest and membership records.</li>
<li>Promote spa treatments, memberships, packages, and retail products to maximize revenue opportunities.</li>
<li>Provide knowledgeable recommendations on spa services, wellness products, and treatment benefits.</li>
<li>Monitor and maintain inventory levels of retail products, office supplies, guest amenities, and spa linen items.</li>
<li>Prepare regular operational reports, including membership status, expired memberships, attendance statistics, birthday reports, therapist commissions, and monthly performance reports.</li>
<li>Ensure the reception area, juice bar, guest waiting areas, and surrounding facilities remain clean, organized, and always welcoming.</li>
<li>Respond professionally to guest feedback, requests, and concerns, escalating issues when necessary.</li>
<li>Maintain confidentiality of guest information and financial records.</li>
<li>Follow all hotel safety, security, emergency, and operational procedures.</li>
<li>Assist with special projects and additional duties as assigned by Spa Management.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li>
<li>Strong customer service and interpersonal skills with a guest-focused mindset.</li>
<li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li>
<li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li>
<li>Strong organizational and administrative abilities with excellent attention to detail.</li>
<li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li>
<li>Basic accounting, cash-handling, and reporting skills.</li>
<li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li>
<li>Proficiency in Microsoft Office applications and general computer systems.</li>
<li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary and benefits package.</li>
<li>Opportunities for professional development and career growth.</li>
<li>A supportive and collaborative work environment.</li>
<li>Training programs designed to enhance your hospitality and wellness expertise.</li>
<li>Employee wellness and recognition programs.</li>
<li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li>
</ul>
<h4>Schedule & hours</h4>
<p>Full time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
Four Seasons Hotel Riyadh
Jordan - Amman
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Outlet Manager is responsible for overseeing the daily operations, inventory, sales, mentoring the team members, delivering the ultimate food and beverage experience to guests and maintaining service quality and consistency for the venue (In-Room Dining (IRD) and All Day Dining).</p>
<h4>What you will do</h4>
<ul>
<li>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.</li>
<li>Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control.</li>
<li>Supervise the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li>
<li>Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed.</li>
<li>Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience.</li>
<li>Work closely with the Assistant Director of Food and Beverage, Director of Food & Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price.</li>
<li>Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience.</li>
<li>Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in room placement.</li>
<li>Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments.</li>
<li>Participate in regular team meetings and ongoing training programs to ensure service excellence.</li>
<li>Conduct daily briefing and regular departmental meetings to keep employees updated on operation, informed of hotel policies and changes as well as ways to increase sales and service.</li>
<li>Work professionally and cooperatively with colleagues and supervisors, maintaining a positive and respectful team atmosphere.</li>
<li>Adhere to the company policies, grooming standards, and performance expectations.</li>
<li>Ensure compliance with Four Seasons' Category One and Two Work Rules and Standards of Conduct (EmPact).</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>High school / diploma degree or equivalent experience.</li>
<li>A minimum of 5 years of experience in restaurant management or similar roles.</li>
<li>Excellent verbal communication skills in both Arabic and English languages.</li>
<li>Financial acumen.</li>
<li>Attention to details.</li>
<li>Ability to resolve issues and handle service recovery effectively.</li>
<li>Strong interpersonal, communication, and motivational skills to lead diverse teams.</li>
<li>Must be able to work all shifts including AMs, PMs, weekends, and holidays.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee travel program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).</li>
<li>Many other perks provided by the company.</li>
</ul>
<h4>Schedule & hours:</h4>
<p>Full time job.<br>
Scheduled days and times may vary based on need.<br>
Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
Four Seasons Hotel Riyadh
Jordan - Amman
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our Restaurant & Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p>
<h4>What you will do:</h4>
<strong>Beverage service management</strong><br>
<ul>
<li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li>
<li>Lead the design, implementation, and continuous enhancement of beverage manuals, seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li>
<li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li>
<li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li>
<li>Optimize fast moving items availability, inventory and cost efficiency.</li>
<li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li>
<li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li>
<li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li>
<li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li>
</ul>
<strong>Food service management</strong><br>
<ul>
<li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li>
<li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li>
<li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li>
<li>Ensure effective coordination between kitchen and service teams to support seamless operations.</li>
<li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li>
<li>Collaborate closely with the Executive Chef and Food & Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li>
<li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li>
<li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li>
<li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li>
<li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li>
<li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li>
<li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li>
<li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li>
<li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li>
<li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li>
<li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li>
<li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li>
<li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li>
<li>Adhere to company policies, grooming standards, and performance expectations.</li>
<li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>High school diploma or equivalent; a degree or diploma in hospitality management or a related field is preferred.</li>
<li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li>
<li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li>
<li>Strong knowledge of food and beverage operations, including mixology and wine service.</li>
<li>Proficiency in POS systems, inventory management, and financial reporting.</li>
<li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li>
<li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li>
<li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li>
<li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li>
<li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li>
<li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li>
<li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li>
<li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and career development opportunities.</li>
<li>Employee travel program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li>
<li>Complimentary meals during shifts.</li>
<li>A collaborative, supportive, and inclusive work environment.</li>
<li>Many other exciting employee benefits and recognition programs.</li>
</ul>
<h4>Schedule & hours:</h4>
<ul>
<li>Full-time position.</li>
<li>Scheduled days and hours may vary based on operational needs.</li>
<li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li>
</ul></p><p></p>
Four Seasons Hotel Riyadh
Jordan - Amman
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>Our Food & Beverage Server role:</h4>
<p>Our Food & Beverage Server creates exceptional dining experiences by delivering attentive, personalized service and expertly presenting our food and beverage offerings. You will anticipate guests' needs, provide knowledgeable menu recommendations, and ensure every interaction reflects the highest standards of hospitality.</p>
<h4>What you will do:</h4>
<li>Deliver an exceptional dining experience by expertly presenting food and beverage menu items, describing their ingredients, origins, flavors, and preparation methods.</li>
<li>Enter guest orders, including special requests or dietary requirements, into the hotel's point-of-sale (POS) system and coordinate with the culinary team to ensure timely service.</li>
<li>Verify completed orders for accuracy and deliver food and beverages promptly while maintaining quality and presentation standards.</li>
<li>Anticipate guests' needs, monitor satisfaction throughout the dining experience, provide thoughtful recommendations, and respond promptly and professionally to guest requests or concerns.</li>
<li>Accurately prepare and process guest checks, including cash, credit card, complimentary, and void transactions, in accordance with hotel procedures.</li>
<li>Set up, maintain, and break down dining tables, buffets, and food stations while ensuring cleanliness and presentation standards are consistently met.</li>
<li>Maintain a clean, organized, and safe work environment while collaborating professionally with colleagues and supervisors.</li>
<h4>What you bring:</h4>
<li>High school diploma or equivalent.</li>
<li>Minimum of 2 years of experience in a restaurant, luxury hotel, or upscale dining environment.</li>
<li>Strong food and beverage knowledge with a passion for delivering exceptional guest experiences.</li>
<li>Excellent verbal communication skills in both Arabic and English.</li>
<li>Strong attention to detail and the ability to multitask in a fast-paced environment.</li>
<li>Flexibility to work a rotating schedule, including mornings, evenings, weekends, and public holidays.</li>
<h4>What we offer:</h4>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Excellent training and career development opportunities.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<h4>Schedule & hours:</h4>
<p>Full time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
Four Seasons Hotel Riyadh
Jordan - Amman
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Outlet Manager is responsible for overseeing the daily operations, inventory, sales, mentoring the team members, delivering the ultimate food and beverage experience to guests and maintaining service quality and consistency for the venue (In-Room Dining (IRD) and All Day Dining).</p>
<h4>What you will do</h4>
<ul>
<li>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.</li>
<li>Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control.</li>
<li>Supervise the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li>
<li>Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed.</li>
<li>Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience.</li>
<li>Work closely with the Assistant Director of Food and Beverage, Director of Food & Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price.</li>
<li>Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience.</li>
<li>Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in room placement.</li>
<li>Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments.</li>
<li>Participate in regular team meetings and ongoing training programs to ensure service excellence.</li>
<li>Conduct daily briefing and regular departmental meetings to keep employees updated on operation, informed of hotel policies and changes as well as ways to increase sales and service.</li>
<li>Work professionally and cooperatively with colleagues and supervisors, maintaining a positive and respectful team atmosphere.</li>
<li>Adhere to the company policies, grooming standards, and performance expectations.</li>
<li>Ensure compliance with Four Seasons' Category One and Two Work Rules and Standards of Conduct (EmPact).</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>High school / diploma degree or equivalent experience.</li>
<li>A minimum of 5 years of experience in restaurant management or similar roles.</li>
<li>Excellent verbal communication skills in both Arabic and English languages.</li>
<li>Financial acumen.</li>
<li>Attention to details.</li>
<li>Ability to resolve issues and handle service recovery effectively.</li>
<li>Strong interpersonal, communication, and motivational skills to lead diverse teams.</li>
<li>Must be able to work all shifts including AMs, PMs, weekends, and holidays.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee travel program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).</li>
<li>Many other perks provided by the company.</li>
</ul>
<h4>Schedule & hours:</h4>
<p>Full time job.<br>
Scheduled days and times may vary based on need.<br>
Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
Four Seasons Hotel Riyadh
Jordan - Amman
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our Restaurant & Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p>
<h4>What you will do:</h4>
<strong>Beverage service management</strong><br>
<ul>
<li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li>
<li>Lead the design, implementation, and continuous enhancement of beverage manuals, seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li>
<li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li>
<li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li>
<li>Optimize fast moving items availability, inventory and cost efficiency.</li>
<li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li>
<li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li>
<li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li>
<li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li>
</ul>
<strong>Food service management</strong><br>
<ul>
<li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li>
<li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li>
<li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li>
<li>Ensure effective coordination between kitchen and service teams to support seamless operations.</li>
<li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li>
<li>Collaborate closely with the Executive Chef and Food & Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li>
<li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li>
<li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li>
<li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li>
<li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li>
<li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li>
<li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li>
<li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li>
<li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li>
<li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li>
<li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li>
<li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li>
<li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li>
<li>Adhere to company policies, grooming standards, and performance expectations.</li>
<li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>High school diploma or equivalent; a degree or diploma in hospitality management or a related field is preferred.</li>
<li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li>
<li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li>
<li>Strong knowledge of food and beverage operations, including mixology and wine service.</li>
<li>Proficiency in POS systems, inventory management, and financial reporting.</li>
<li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li>
<li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li>
<li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li>
<li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li>
<li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li>
<li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li>
<li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li>
<li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and career development opportunities.</li>
<li>Employee travel program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li>
<li>Complimentary meals during shifts.</li>
<li>A collaborative, supportive, and inclusive work environment.</li>
<li>Many other exciting employee benefits and recognition programs.</li>
</ul>
<h4>Schedule & hours:</h4>
<ul>
<li>Full-time position.</li>
<li>Scheduled days and hours may vary based on operational needs.</li>
<li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li>
</ul></p><p></p>
Four Seasons Hotel Riyadh
Jordan - Amman
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>Our Food & Beverage Server role:</h4>
<p>Our Food & Beverage Server creates exceptional dining experiences by delivering attentive, personalized service and expertly presenting our food and beverage offerings. You will anticipate guests' needs, provide knowledgeable menu recommendations, and ensure every interaction reflects the highest standards of hospitality.</p>
<h4>What you will do:</h4>
<li>Deliver an exceptional dining experience by expertly presenting food and beverage menu items, describing their ingredients, origins, flavors, and preparation methods.</li>
<li>Enter guest orders, including special requests or dietary requirements, into the hotel's point-of-sale (POS) system and coordinate with the culinary team to ensure timely service.</li>
<li>Verify completed orders for accuracy and deliver food and beverages promptly while maintaining quality and presentation standards.</li>
<li>Anticipate guests' needs, monitor satisfaction throughout the dining experience, provide thoughtful recommendations, and respond promptly and professionally to guest requests or concerns.</li>
<li>Accurately prepare and process guest checks, including cash, credit card, complimentary, and void transactions, in accordance with hotel procedures.</li>
<li>Set up, maintain, and break down dining tables, buffets, and food stations while ensuring cleanliness and presentation standards are consistently met.</li>
<li>Maintain a clean, organized, and safe work environment while collaborating professionally with colleagues and supervisors.</li>
<h4>What you bring:</h4>
<li>High school diploma or equivalent.</li>
<li>Minimum of 2 years of experience in a restaurant, luxury hotel, or upscale dining environment.</li>
<li>Strong food and beverage knowledge with a passion for delivering exceptional guest experiences.</li>
<li>Excellent verbal communication skills in both Arabic and English.</li>
<li>Strong attention to detail and the ability to multitask in a fast-paced environment.</li>
<li>Flexibility to work a rotating schedule, including mornings, evenings, weekends, and public holidays.</li>
<h4>What we offer:</h4>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Excellent training and career development opportunities.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<h4>Schedule & hours:</h4>
<p>Full time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>