Midis Group jobs
6 Jobs Found
Jordan
<h2 class="h5">Job description</h2>
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<span>Job Title
<br></span><p>Associate - Presales</p><br><br><br>Job Scope
<br><p><span>The Associate - Presales supports the Sales team with technical coordination, material preparation, and relationship management for effective pre-sales operations.</span></p><br><br><br>Main Duties and Responsibilities
<br><ul>
<li>Assist the Sales team by coordinating technical aspects of pre-sales activities;</li>
<li>Support the Sales team in responding to customers requests understanding requirements, and tailoring proposals;</li>
<li>Support the Presales Engineer in creating demos, proposal documentations, and presentations;</li>
<li>Complete required pre-sales documentation in a quick and accurate manner;</li>
<li>Provide support to the company partners and customers;</li>
<li>Respond to after-hours support queries during assigned rotations and escalate issues if needed.</li>
</ul><br><br>Position Requirements
<br><br>Education
<br><ul>
<li>Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, Information Systems, or a related technical discipline.</li>
<li>Prefer to have Fundamental certifications such as Microsoft Azure Fundamentals (AZ-900), AWS Cloud Practitioner, Cisco CCNA, IBM, VMware VCTA, Fortinet NSE, or similar are considered a plus.</li>
</ul><br><br>Experience
<br><ul>
<li>Fresh graduate or up to 1 year of experience in Presales, Technical Support, IT Infrastructure, or System Administration.</li>
<li>Good understanding of enterprise IT concepts, including networking, virtualization, cloud computing, cybersecurity, storage, or data center technologies.</li>
<li>Basic knowledge of one or more leading technology vendors such as IBM, Citrix, VMware, Microsoft, Red Hat, Dell Technologies, HPE, Lenovo, Cisco, Fortinet, or similar is an advantage.</li>
<li>Strong analytical and problem-solving skills with the ability to understand customer business and technical requirements.</li>
<li>Excellent verbal and written communication skills with confidence in delivering technical presentations.</li>
<li>Strong willingness to learn new technologies and build technical expertise through certifications and vendor training.</li>
<li>Internship or academic projects related to enterprise infrastructure, cloud, networking, cybersecurity, or digital transformation.</li>
</ul>
<p>#LI-DNI</p><br>
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</div>
Jordan
<h2 class="h5">Job description</h2>
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<span>Job Title
<br>Business Development Manager<br><br>Job Scope
<br></span><p>The Business Development Manager is accountable for researching and identifying new opportunities to grow, develop business and propose new potential deals while leading on projects from introduction to implementation. S/He studies financial impacts, reviews the organization positioning, analyzes market trends and forges strong relationships with internal and external stakeholders.</p><br><br><br>Main Duties and Responsibilities
<br><p><span><strong>1.</strong> Identify, develop, and secure new business opportunities within the hospitality sector, across Jordan, the Levant region, and GCC markets, including hotels, hotel chains, resorts, restaurants, cafés, catering companies, and entertainment venues.</span></p><br>
<p><span>2. Drive sales growth for the Hospitality Business Unit by promoting hospitality technology solutions, including Property Management Systems (PMS), Point of Sale (POS), inventory and procurement solutions, guest experience platforms, mobility solutions, and hospitality infrastructure services.</span><br><span><strong>3.</strong> Build and maintain strong relationships with hotel owners, general managers, F&B directors, IT managers, corporate hospitality groups, and other key decision-makers across Jordan, the Levant region, and GCC markets.</span><br><span><strong>4.</strong> Develop and execute strategic account plans to increase market penetration and expand JDS's presence within the hospitality sector.</span><br><span><strong>5.</strong> Identify opportunities to cross-sell JDS solutions across other business units, including cloud services, cybersecurity, networking, data center solutions, managed services, ERP, and AI and digital transformation initiatives.</span><br><span><strong>6.</strong> Conduct market research and competitor analysis to identify emerging hospitality trends, customer needs, and new revenue opportunities.</span><br><span><strong>7.</strong> Prepare and deliver compelling customer presentations, business proposals, and solution demonstrations tailored to hospitality clients.</span><br><span><strong>8.</strong> Manage the complete sales cycle from lead generation to opportunity qualification, proposal submission, negotiation, contract closure, and account growth.</span><br><span><strong>9.</strong> Collaborate with pre-sales, technical, and project delivery teams to design comprehensive solutions that address customer business objectives.</span><br><span><strong>10.</strong> Establish strategic partnerships with hospitality technology vendors, consultants, operators, and industry associations to strengthen market positioning.</span><br><span><strong>11.</strong> Maintain an accurate sales pipeline, forecasts, and business development reports, ensuring achievement of annual sales targets and profitability objectives.</span><br><span><strong>12. </strong>Participate in industry events, exhibitions, hospitality conferences, and networking activities to generate leads and enhance brand visibility.</span><br><span><strong>13.</strong> Monitor customer satisfaction and ensure successful post-sales engagement, identifying opportunities for additional business and long-term partnerships.</span><br><span><strong>14.</strong> Stay updated on hospitality technology innovations, operational best practices, and digital transformation trends impacting hotels and F&B operations. </span></p><br><br><br>Preferred Qualifications
<br><p>• Bachelor's degree in business administration, Hospitality Management, Information Technology, or a related field.<br>• Strong experience within the hospitality industry, hospitality technology, hotel operations, or F&B solutions.<br>• Proven track record of achieving sales targets and developing strategic customer relationships.<br>• Excellent presentation, negotiation, and communication skills.<br>• Ability to engage with C-level executives and hotel management teams.<br>• Familiarity with hospitality solutions such as Oracle Hospitality, PMS, POS, ERP, CRM, cloud, and IT infrastructure solutions is highly desirable.</p><br><br><br>Education
<br><p>Bachelor’s degree in Business Administration or any other related field.</p><br><br><br>Experience
<br><p>5-10 years of experience in business development, sales, or account management.</p><br>
<p>#LI-SK</p><br><br><br><br>
</div>
Jordan
<h2 class="h5">Job description</h2>
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<span>Job Title
<br>Senior Account Manager<br><br>Job Scope
<br></span><p>The Senior Account Manager is accountable for managing a portfolio of accounts and promoting the company and its respective products/services through well-defined account management strategies and sound partnerships with existing/potential customers. S/He works towards optimizing sales volumes and champions marketing programs and activities in line with the Territory Sales Manager.</p><br><br><br>Main Duties and Responsibilities
<br><ul>
<li>Prepare and implement the account strategies and roadmap of the assigned portfolio in coordination and alignment with the management team</li>
<li>Develop and deliver accurate sales forecasts and targets in line with business objectives</li>
<li> Lead the vendors’ relations in alignment with the company’s management and strategy</li>
<li>Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportunities</li>
<li>Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities</li>
<li>Specify market requirements for current and future products by conducting market research supported by on-going visits to existing and potential customers</li>
<li>Oversee the entire sales cycle from quotation to collection</li>
<li>Assess credit and/or payment performance, review outstanding settlements and audit resolutions accordingly</li>
<li>Ensure a proper storage, tracking and control of inventory through an accurate stock management system</li>
<li>Generate sales for the entire portfolio of accounts in terms of long-term revenue and profitability</li>
<li>Secure the highest level of engagement and support to Channel partners and respond to issues and/or queries in order to efficiently meet customers’ needs</li>
<li>Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary</li>
<li>Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standardization</li>
<li>Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization</li>
</ul>
<br><br>Position Requirements
<br><br>Education
<br><p>Bachelor’s degree in Electrical, Mechanical, Computer Science or relevant fields. </p><br><br><br>Experience
<br><p>At least 7 years of relevant experience in Data Center Passive Infrastructure Business (Power Cooling, etc.,)</p><br><br><br><br>
</div>
Jordan
<h2 class="h5">Job description</h2>
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<span>Job Title
<br></span><p>Technical Support Engineer</p><br><br><br>Job Scope
<br><p>Technical support engineer skilled Virtualization and Infrastructure support engineer with expertise in SAN infrastructure, Backup software, Red Hat, Unix and virtualization technologies.</p><br><br><br>Main Duties and Responsibilities
<br><ul>
<li>Implement, install, manage and support virtualization environments.</li>
<li>Research, diagnosis, troubleshooting and identify solutions to resolve client's issues.</li>
<li>Analytical thinking and problem-solving skills as a go-getter with a lot of intellectual curiosity.</li>
<li>Reproduce client's environments and test and validate fixes and workarounds.</li>
<li>Act as a liaison between clients, technical pre-sales, sales teams and the product development team.</li>
<li>Effectively communicate customer feedback and feature requirements to Engineering and Product Management.</li>
<li>Follow standard policies and procedures for proper escalation of unresolved issues to the appropriate internal teams.</li>
<li>Provide prompt and accurate responses to clients.</li>
<li>Ensure proper recording and tracking of all issues in ticketing system from open to resolution.</li>
<li>Attend technical issues raised by clients and end users in a timely and efficient manner while ensuring proper prioritization of incoming cases.</li>
<li>Support the team with specifications on the company solutions and services, technical details, troubleshooting issues and comparisons pertaining to competitive models.</li>
<li>Provide in-depth root cause analysis of reported technical issues and recommend remedial actions to the direct manager.</li>
<li>Establish and maintain strong relationships with partners and clients and ensure constant communication and support to clients.</li>
<li>Assist in the presentation of effective POC/demo to clients.</li>
<li>Develop his skills and achieve professional certificates in his job domain.</li>
<li>Take the lead in managing customer escalations and be comfortable holding clients facing meetings on short notice.</li>
</ul><br><br>Position Requirements
<br><ul>
<li>Strong experience in SAN (Storage Area Network) environments, storage systems (preferably IBM, EMC, and HP), and storage virtualization technologies.</li>
<li>Strong technical expertise of virtualization technologies, including Red Hat Virtualization, Openshift, VMware, Hyper V, and IBM PowerVM.</li>
<li>Very good knowledge in backup software products and enterprise backup and recovery solutions.</li>
<li>Relevant certifications (e.g., Red Hat, VMware, HCI) are highly desirable.</li>
<li>Solid understanding of networking concepts and technologies.</li>
<li>Strong problem-solving skills, with the ability to work both independently and as part of a team.</li>
<li>Fluency in English is mandatory.</li>
</ul>
<p><strong>Key Competencies</strong></p><br>
<ul>
<li>Communication and Influence</li>
<li>Teamwork</li>
<li>Accountability</li>
<li>Customer Focus</li>
<li>Flexibility and Adaptability</li>
<li>Functional Expertise</li>
<li>Team Building</li>
<li>Problem Solving and Decision Making</li>
</ul><br><br>Education
<br><ul>
<li>BSc Degree in computer Science or computer Engineering (preferred)</li>
</ul><br><br>Experience
<br><ul>
<li>2 to 4 years of strong experience in SAN (Storage Area Network) environments, virtualization technologies, data and backup solutions.</li>
</ul><br><br><br>
</div>
Jordan
<h2 class="h5">Job description</h2>
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<span>Job Title
<br>Account Manager<br><br>Job Scope
<br></span><p>The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs.</p><br>
<br><br>Main Duties and Responsibilities
<br><ul>
<li>Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team</li>
<li>Lead the partners’ relations in alignment with the company’s management and strategy</li>
<li>Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory</li>
<li>Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities</li>
<li>Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers</li>
<li>Execute and supervise the entire sales cycle from quotation to collection</li>
<li>Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly</li>
<li>Generate sales for the entire product/service line in terms of long-term revenue and profitability</li>
<li>Develop and deliver accurate sales forecasts and market development reports in line with business objectives</li>
<li>Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary</li>
<li>Promote the company and its services within the Region.</li>
</ul>
<br><br>Position Requirements
<br><br>Education
<br><p>Bachelor’s degree in Business Administration, Sales or any other related field.</p><br><br><br>Experience
<br><p>5 to 7 years of relevant experience in selling IT solutions and services within cyber security, network solutions and hardware infrastructure domain. </p><br><br><br><br>
</div>
Jordan
<h2 class="h5">Job description</h2>
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<span>Job Title
<br></span><p><span><span>Senior Pre-Sales Engineer</span></span></p><br>
<br><br>Job Scope
<br><p><span><span>The Senior Pre-Sales Engineer is accountable for advising and coordinating with the Sales team and Pre-Sales Engineers on all technical issues related but not limited to account penetration strategies, pre-sales implementations and solution design. S/He is a technical expert building strong relationships with partners and customers and driving the business through multiple technical initiatives.</span></span></p><br>
<br><br>Main Duties and Responsibilities
<br><ul>
<li>Act as a subject matter expert in technical/solutions design of assigned product/service portfolio</li>
<li>Work with the Sales team and Pre-Sales Engineers to develop and implement specific account penetration strategies</li>
<li>Collaborate with the Sales team and Pre-Sales Engineers in qualifying opportunities, supporting and advising on the technical aspect of the sales lifecycle including technical qualification, solution design, presentation of solution proposals and high-level designs and demonstrations</li>
<li>Run, manage and drive proof of concepts (POC) and request for proposals (RFP) and close opportunities from a pre-sales and implementation perspective</li>
<li>Build sound relationships with partners and customers in support of sales objectives, engage personnel and leverage corporate resources and budgets as appropriate</li>
<li>Lead technical sales calls</li>
<li>Identify customers’ queries and problems, attend to their needs and map requirements with existing solutions</li>
<li>Manage adoption, integration and value generation of assigned products/services within customers’ business and related IT infrastructure</li>
<li>Review and ensure timely and accurate pre-sales documentation</li>
<li>Maintain a deep understanding of customers’ business and their technical environment</li>
<li>Create training contents when and if necessary</li>
<li>Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization.</li>
</ul>
<br><br>Position Requirements
<br><br>Education
<br><p><span><span>Bachelor’s degree in Computer Engineering, Computer Science or any other related field</span></span></p><br>
<br><br>Experience
<br><p><span><span>At least 5 years of relevant experience </span></span></p><br>
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