America-Mideast Educational and Training Services, Inc. (AMIDEAST) jobs

<br>RESPONSIBILITIES<br>Program Implementation (60%)<br>• Youth and workforce development grants<br>• Coordinate with Program instructors and trainers on required reporting, attendance, materials, and milestone documents<br>• Perform administrative tasks such as certificate printing, service and material procurements and data collection for programs she/he is in charge of<br>• Lead on preparing statistical and narrative reports about all program or training activities and results or programs she/he is in charge of, for the review of the SM (And regional staff as appropriate)<br>• Assist in developing budgets and proposals as requested by the SM<br>• Participate in budget re-alignment exercises integrating developments of projects, as needed<br>• Assist in the development and expansion of relevant language and skills development programs, based on departmental and organizational plans focusing on public courses<br>• Prepare contract requests in coordination r for all trainers on programs under her/his responsibility<br>• Coordinate with other departmental staff, finance and HR on trainer assignments, contracts, payments, and schedules<br>• Conduct background checks on prospective trainers<br>• Procure transportation for Amideast trainers to off-site programs via Amideast standard operating procedures (SOPs)<br>• Conduct periodic quality assurance (QA) visits to program sites, recommending actions to line management, if any<br>• Schedule placement tests for students/participants and record, and document results with teachers, archives and for students<br>• Maintain accurate and up to date filing and records in compliance with program requirements<br>• For courses, where Amideast incurs material development expenses to trainers, approve and review all developed materials with the SM and/or relevant staff, and archives them into the SharePoint and updates the library of materials/courses that are developed at Amideast<br>QA, MEAL, and Reporting (20%)<br>• Analyze the post-training assessments and surveys and provide summaries to the English Language &amp; Institutional Development Programs Manage for reporting<br>• Participate in documenting progress of programs, classes, and student learning outcomes for the purposes of end-of-year organization reporting and for donor reporting<br>• Propose new improvements to the delivery of classes, communication channels and developing new customer bases tailored for youth and workforce development programs<br>• Contribute to the programs progress reporting, monitoring, and final reports in compliance with donors requirements<br>Developing Amideast s Offerings and Business (30%)<br>• Follow up on calls and inquiries and respond to customer requests or deliver requests to the relevant department or position for the fee-for-service young learners' summer and winter camp programs<br>• Ensure direct outreach emails to school administrators, teachers and parents are shared and respond to enquiries and collect interest forms<br>• Update the database of school staff and parents for future communications and marketing efforts for the T&amp;P department<br>• Achieve 20 enrollments or more for each young learner program<br>• Propose and lead on data collection to allow Amideast to launch new thematic young learner programs integrating past and existing capabilities including, but not limited to: STEM, journalism and media, entrepreneurship and innovation<br>• Launch and monitor the performance of teachers for young leaners programs in the summer and winter vacations, collect data and administer surveys and follow-up engagement activities with enrolled students<br>• Take insights and lessons learned from program implementation, challenges, and successful customer attraction channels<br>• Produce a recommendation report to management to enhance:<br>• Addressing the changing needs of youth programs deduced from implementation successes and challenges<br>• Media, communication, and outreach channels<br>• New partnerships explored for young learner programs<br>• Use insights to summarize recommendations for improvements<br>• Support business development efforts of the SM through market mapping to summarize youth grants and funding opportunities suitable for Amideast<br>• Support in concept note drafting for youth grants<br>Others (General)<br>• Communicate and coordinate frequently, accurately, and responsibly with Amideast s office in Amman and program staff<br>• Exhibit behavior and communications that reflect Amideast s goals of strengthening partnerships and understanding<br>• Follow Amideast s standard operating procedures<br>• Collaborate closely with other departments along with external relations to promote Amideast products and services<br>• Perform any other Amideast work-related duties requested by the Program Manager and/or Country Director, including supporting in the task load of other departments as required<br>QUALIFICATIONS AND SKILLS<br>• A minimum of a bachelor s degree in a relevant field<br>• A minimum of 5 years of relevant experience<br>• Proficiency in Arabic and English<br>• Computer literacy in MS Office<br>• Ability to multi-task and prioritize responsibilities<br>• Excellent oral and written communication and interpersonal skills<br>• Must possess problem-solving skills<br>• Cross-cultural sensitivity and customer service orientation<br>• Able to work under pressure and meet short deadlines<br>• Approachable and professional<br>• Service-oriented: Actively looking for ways to help people<br>• A self-starter, positive work attitude and a team player<br>• Respects and exercises confidentiality<br>• Dependable and professional<br><br>

<p>ORGANIZATION DESCRIPTION Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at www.amideast.org.</p><p>POSITION DESCRIPTION Under the supervision of the Human Resources and Operations Manager, the Procurement and Operations Assistant is responsible for managing the office's daily procurement and operational activities, ensuring the timely acquisition and delivery of goods, services, and works in full compliance with Amideast's Procurement Policy and internal procedures. The incumbent plays a key role in procuring high-quality, cost-effective goods and services while ensuring value for money, timely delivery, and adherence to approved budgets. The position is also responsible for coordinating facility maintenance activities and liaising with internal and external stakeholders to ensure that the office premises are safe, functional, and well maintained. In addition, the incumbent oversees outsourced service providers, including cleaning, security, maintenance, and catering, monitors service quality and staff performance, and supports the efficient operation of the office. The Procurement and Operations Assistant also provides backup support to the HR and Operations Assistant, as required.</p><p>RESPONSIBILITIES</p><p>Procurement</p><ul><li>Maintain accurate records of contracts, purchase requisitions, purchase orders, and other procurement documentation in the designated systems and databases</li><li>Maintain and update procurement Standard Operating Procedures (SOPs) to ensure alignment with Amideast's Procurement Policy</li><li>Manage inventory levels and coordinate the timely procurement and replenishment of office supplies</li><li>Coordinate with vendors and suppliers throughout the procurement process</li><li>Conduct market research to identify qualified suppliers and evaluate the quality, availability, and cost of products and services</li><li>Obtain competitive quotations and negotiate favorable pricing, terms, and delivery schedules while maintaining quality standards</li><li>Build and maintain productive relationships with existing suppliers and identify new sourcing opportunities</li><li>Prepare, review, and process procurement documentation in accordance with Amideast's procurement policies, procedures, and approval requirements</li><li>Recommend vendors for award and maintain the preferred vendor database</li><li>Monitor inventory levels and initiate replenishment orders as needed</li><li>Support the Finance Department by coordinating the distribution of vendor checks</li><li>Process courier shipments by entering the required information into the Aramex system</li><li>Coordinate the procurement of goods and services for Amideast events and activities</li><li>Manage user access by adding or removing employees from the Careem business account</li><li>Perform other procurement- and operations-related duties as assigned</li></ul><p>Facility Management (in coordination with the HR and Operations Assistant)</p><ul><li>Maintain and update facility management and maintenance SOPs in accordance with Amideast guidelines</li><li>Ensure the office environment is clean, organized, safe, and professionally maintained</li><li>Coordinate catering and related logistical services for meetings, events, and training activities</li><li>Serve as one of the designated focal points for maintenance requests and coordinate with relevant parties to ensure their timely and effective resolution</li><li>Monitor building maintenance and repair activities to ensure work is completed efficiently and to the required standard</li><li>Communicate regularly with office staff regarding maintenance schedules, operational updates, and facility-related matters</li><li>Monitor and oversee the performance of cleaning and security personnel, including attendance and service delivery, and coordinate with relevant parties as needed</li><li>Prepare and manage daily cleaning schedules and assignments</li><li>Conduct routine facility inspections to identify maintenance, safety, and housekeeping issues and coordinate corrective actions</li><li>Ensure cleaning and security teams are informed of priorities and operational requirements</li></ul><p>Human Resources (in coordination with the HR and Operations Assistant)</p><ul><li>Screen resumes and applications received for Amideast vacancy announcements</li><li>Enroll eligible employees in the medical insurance program</li><li>Process employee removals from the medical insurance program upon separation or changes in eligibility</li><li>Provide backup support for HR administrative processes, as assigned</li><li>Perform other HR-related duties as assigned</li></ul><p>WORK ENVIRONMENT The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office.</p><ul><li>Computer (laptop or desktop)</li><li>Printer/Photocopier/Scanner/Fax</li><li>Telephone</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in a relevant field</li><li>Minimum of one year of relevant professional experience in procurement, operations, administration, or a related area</li><li>Proficiency in English at B2 level or above according to the Common European Framework of Reference for Languages (CEFR)</li><li>Fluency in Arabic, including strong verbal and written communication skills</li><li>Ability to work effectively both independently and as part of a team</li><li>Proficiency in Microsoft Office applications and general computer literacy</li><li>Strong organizational skills with the ability to manage multiple priorities and meet deadlines</li><li>Excellent verbal communication and interpersonal skills</li><li>Strong problem-solving and decision-making abilities</li><li>Ability to manage time efficiently and prioritize tasks effectively</li><li>Ability to work under pressure and deliver results within short timelines</li><li>Reliable, approachable, and professional attitude</li><li>Strong service orientation with a willingness to support colleagues and stakeholders</li><li>Self-motivated with a positive and proactive approach to work</li><li>Ability to maintain confidentiality and handle sensitive information with discretion</li></ul>

<p><b><br></b></p><p><b>POSITION DESCRIPTION </b>The Proposal Writing &amp; Business Development Manager leads Amideast Jordan s efforts to expand its donor and client portfolio by identifying funding opportunities, building strategic partnerships, and advancing new business in alignment with the organization s strategic priorities. The role works closely with the Country Director, headquarters, technical teams in the Jordan office as well as regionally, and external partners to strengthen Amideast s market positioning and pursue new opportunities. The incumbent manages the business development process from opportunity identification through proposal submission by researching donor priorities and client needs, pursuing and meeting with new potential clients, assessing Amideast s service portfolio, and working with technical and operational teams to design responsive, feasible solutions. The role prepares competitive technical and cost proposals, ensures compliance with Amideast s internal processes, secures required approvals, meets submission deadlines, and maintains relationships with current and prospective donors and clients to support sustainable organizational growth.</p><p>RESPONSIBILITIES Business Development &amp; Partnerships • Coordinate the development and implementation of business development plans in collaboration with the Country Director • Conduct market research and monitor relevant trends to identify potential opportunities and help determine which ones to pursue • Maintain relationships with donors, local and international government entities, UN agencies, NGOs, private sector organizations, and implementing partners • Maintain an updated pipeline of opportunities and support the development of partnerships that contribute to organizational priorities Proposal Development, Writing &amp; Knowledge Sharing • Manage the development of proposals, concept notes, expressions of interest, and related documents from initial review through final submission • Coordinate technical, operational, and financial inputs with subject matter experts, program teams, Finance, Operations, and headquarters teams to develop clear, responsive, and feasible solutions aligned with Amideast s expertise and client needs • Ensure proposals meet submission requirements through effective review processes, quality checks, internal approvals, and adherence to Amideast procedures • Develop and maintain proposal tools, templates, and guidance materials, and provide staff with support and best practices to strengthen proposal writing and business development capacity Organizational Contribution • Contribute to organizational discussions related to growth, funding priorities, and strategic initiatives • Undertake additional responsibilities as assigned by the Country Director</p><p>WORK ENVIRONMENT The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis). • Computer (laptop) • Printer/Photocopier/Scanner/Fax • Telephone Up to 70% business travel inside Jordan may be needed to support the Programs. The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in International Development, Education, International Relations, Business Administration, Communications, or a related field</li><li>Minimum of 7 years of professional experience in the international development sector, with exposure to areas such as education, academic testing, workforce development, and youth programming</li><li>At least 3 years of experience in business development, including identifying funding opportunities, developing partnerships, and supporting organizational growth</li><li>Minimum of 6 years of experience in proposal development, including preparing successful technical and cost proposals for U.S. Government agencies, foundations, corporations, and bilateral or multilateral donors (e.g., EU, World Bank, UN agencies)</li><li>Strong knowledge of donor procurement processes, compliance requirements, and funding mechanisms</li><li>Understanding of monitoring, evaluation, accountability, and learning (MEAL) principles and their application in program design</li><li>Familiarity with Amideast's technical areas, including education, workforce development, STEM, and youth programming</li><li>Ability to conduct donor and market research and translate findings into effective proposal strategies</li><li>Demonstrated ability to develop competitive proposals and respond to complex donor solicitations, including RFPs, RFAs, and EOIs</li><li>Ability to develop proposals and pitches for private sector companies</li><li>Excellent English writing, editing, and communication skills, with the ability to develop clear, persuasive, and technically strong proposal content</li><li>Fluency in English required; proficiency in Arabic highly desirable</li><li>Ability to build and maintain effective relationships with donors, NGOs, government entities, and private sector partners</li><li>Strong organizational and coordination skills with the ability to manage multiple priorities, deadlines, and complex proposal processes involving technical, finance, operations, and senior leadership teams</li><li>Ability to work effectively under pressure while maintaining quality and attention to detail</li></ul>