Job Purpose
Responsible for supervising the implementation of strategic and operational marketing &, communications plans, supervising, and directing the workflow of marketing, advertising and communications staff by assigning job tasks, facilitating interdepartmental communications and managing external communications
Duties and Responsibilities
Supervisory Role:
- To oversee and participate in the development and implementation of the Marketing, Communications Department’s annual plans to support the overall strategic objectives of the Museum.
- To assist the manager in developing the annual marketing & communications strategies and plans in line with the Museum’s strategic objectives.
- To assist the manager in developing and maintaining department manuals, policies and procedures.
- To assist in managing the department team and allocating resources and tasks to aid in achieving the department’s objectives.
- To develop and refine marketing goals, promotional activities and branding in consultation with marketing staff and clients.
Operational Role:
- To assist in monitoring and evaluating the results/ outcomes of the marketing plans, and implementing the needed modifications and measures.
- To develop performance reports that show performance and results of communications &marketing plans.
- To undertake quality control of the marketing content and materials generated by marketing and communications and design units.
- To foster relations with media partners and oversee communications related cooperation.
- To monitor and supervise digital marketing and social media activities through the digital marketing staff.
- To act as the deputy of the Marketing & Communications Manager.
- To perform any other job-related tasks assigned by the direct manager.
Team Management Role:
- To follow up on and distribute tasks and ensure their compliance with Marketing Department and Museum’s policies and procedures.
- To participate in the recruitment process by identifying needs, attending interviews, conducting tests and evaluating candidates when needed.
- To coordinate (and in some cases manage) the work of external communication consultants and identify new consultants with additional expertise.
Qualifications and Communications
- Bachelor’s degree in marketing, business administration or any related field.
- (6 - 8) Years of experience in a related field
- Excellent command of English; spoken and written.
- Native Arabic speaker with good writing and reporting skills.
General Skills:
- Problem-solving and analytical abilities
- Excellent communication and interpersonal skills
- The ability to work under pressure
- Follow-up, monitoring and multitasking skills
- Excellent time management skills
- Organizational skills
- Decision-making skills
- Negotiation skills
- Communication skills
- Planning and scheduling skills
Technical Skills:
- Knowledge of service marketing principles
- Knowledge of customer service principles
- Knowledge of business and management principles
- Social perceptiveness skills