Job Purpose

Responsible for supervising the implementation of strategic and operational marketing &, communications plans, supervising, and directing the workflow of marketing, advertising and communications staff by assigning job tasks, facilitating interdepartmental communications and managing external communications

Duties and Responsibilities

Supervisory Role:

• To oversee and participate in the development and implementation of the Marketing, Communications Department’s annual plans to support the overall strategic objectives of the Museum.
• To assist the manager in developing the annual marketing & communications strategies and plans in line with the Museum’s strategic objectives.
• To assist the manager in developing and maintaining department manuals, policies and procedures.
• To assist in managing the department team and allocating resources and tasks to aid in achieving the department’s objectives.
• To develop and refine marketing goals, promotional activities and branding in consultation with marketing staff and clients.

Operational Role:

• To assist in monitoring and evaluating the results/ outcomes of the marketing plans, and implementing the needed modifications and measures.
• To develop performance reports that show performance and results of communications &marketing plans.
• To undertake quality control of the marketing content and materials generated by marketing and communications and design units.
• To foster relations with media partners and oversee communications related cooperation.
• To monitor and supervise digital marketing and social media activities through the digital marketing staff.
• To act as the deputy of the Marketing & Communications Manager.
• To perform any other job-related tasks assigned by the direct manager.

Team Management Role:

• To follow up on and distribute tasks and ensure their compliance with Marketing Department and Museum’s policies and procedures.
• To participate in the recruitment process by identifying needs, attending interviews, conducting tests and evaluating candidates when needed.
• To coordinate (and in some cases manage) the work of external communication consultants and identify new consultants with additional expertise.

Qualifications and Communications

• Bachelor’s degree in marketing, business administration or any related field.
• (6 - 8) Years of experience in a related field
• Excellent command of English; spoken and written.
• Native Arabic speaker with good writing and reporting skills.

General Skills:

• Problem-solving and analytical abilities
• Excellent communication and interpersonal skills
• The ability to work under pressure
• Follow-up, monitoring and multitasking skills
• Excellent time management skills
• Organizational skills
• Decision-making skills
• Negotiation skills
• Communication skills
• Planning and scheduling skills

Technical Skills:

• Knowledge of service marketing principles
• Knowledge of customer service principles
• Knowledge of business and management principles
• Social perceptiveness skills