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<p><b>POSITION SUMMARY</b></p><p><br></p><p>&nbsp;Our jobs aren’t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Guest Event Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Event Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1-year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>

<p><br></p><p><b>What you'll be doing</b></p><ul><li>Build and maintain Supplier/Retailer relationships in order to build a strong working relationship</li><li>Cascade targets to Sales Team Leads</li><li>Handle and respond to existing products queries from clients quickly, effectively and accurately</li><li>Provide customers with the appropriate selection, sampling of products in response of their inquiries and provide quotations accordingly</li><li>Anticipate the clients needs and provide appropriate solutions to meet these needs</li><li>Facilitate prospecting of new clients to identify and develop new accounts</li><li>Introduce the company s profile and communicate the selection of products available</li><li>Support in increasing the sales and following up on orders, stock and deliveries</li><li>Oversee collection of receivables in timely fashion</li><li>Provide market feedback to the commercial team regarding movement of goods / brands</li><li>Coordinate with the marketing team on the budget requirements and limits</li><li>Coordinate with sales team to ensure quality and accuracy of merchandising</li><li>Keep abreast the market conditions and trends in the field pertinent to brands / products</li><li>Support the team with New Product Launch strategy and information</li><li>Liaise with Rewards and People Partner to design updated commission schemes</li><li>Participate in relevant projects and community activities as and when needed</li><li>Develop and motivate team members to ensure transfer of know-how and continuous positive work environment</li><li>Assign individual objectives for employee performance management purposes, manage performance, empower team, and provide formal and informal feedback in order to support professional development and maximize performance</li></ul><p><b><br></b></p><p><b>What you'll need to succeed</b></p><ul><li>Minimum 8years of relevant experience within the realm of luxury fashion brands</li><li>Proficiency in English with fluency in Arabic</li><li>Strong leadership capabilities</li><li>An intuitive ability to anticipate and address customer needs</li><li>Proactive monitoring of industry trends and competition to uphold optimal customer satisfaction levels</li><li>Willingness to adapt work methods for enhanced performance.</li></ul><p>What we can offer you</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 8years of relevant experience within the realm of luxury fashion brands</li><li>Proficiency in English with fluency in Arabic</li><li>Strong leadership capabilities</li><li>An intuitive ability to anticipate and address customer needs</li><li>Proactive monitoring of industry trends and competition to uphold optimal customer satisfaction levels</li><li>Willingness to adapt work methods for enhanced performance.</li></ul>

<p><b>Minimum requirements:</b></p><p><br></p><p>Education: Masters Disciplines: Education, international development, public policy, social sciences, digital transformation, technology for development, learning sciences, or a related field.</p><p>Work Experience: At least five years of relevant professional experience in education, digital learning, international development, public-sector digital transformation, knowledge management, project coordination or related areas. Demonstrated experience coordinating multi-stakeholder initiatives, preferably involving governments, UN agencies, development partners or technical institutions. Experience supporting digital education, public digital learning platforms, EdTech or digital public goods. Experience preparing technical notes, reports, case studies, presentations and knowledge products. Experience managing donor reporting, partnership monitoring and financial tracking. Experience synthesizing research and evidence to translate into short reports and communication and advocacy work. Experience organizing meetings, workshops, study visits or technical exchanges. Strong ability to manage multiple workstreams and deliver within deadlines</p><p>Skills: Deep understanding of public digital learning platforms, EdTech, digital public goods and education technology policy; strong coordination, research and writing capabilities</p><p>Language Requirements: Excellent written and verbal communication skills in English required</p><p>Desirables: Experience working with UNICEF, UNESCO or another UN/multilateral organization; experience communicating and collaborating with ministries of education; experience with digital learning in low-resource settings, education in emergencies, accessibility and inclusion, interoperability, data governance, online/offline models, shared devices or AI-enabled education tools; working knowledge of French, Spanish, Arabic, Chinese or another UN language; experience developing web-ready content or communications products.&nbsp;</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education:</strong> Masters Disciplines: Education, international development, public policy, social sciences, digital transformation, technology for development, learning sciences, or a related field.</li><li><strong>Work Experience:</strong> At least five years of relevant professional experience in education, digital learning, international development, public-sector digital transformation, knowledge management, project coordination or related areas. Demonstrated experience coordinating multi-stakeholder initiatives, preferably involving governments, UN agencies, development partners or technical institutions. Experience supporting digital education, public digital learning platforms, EdTech or digital public goods. Experience preparing technical notes, reports, case studies, presentations and knowledge products. Experience managing donor reporting, partnership monitoring and financial tracking. Experience synthesizing research and evidence to translate into short reports and communication and advocacy work. Experience organizing meetings, workshops, study visits or technical exchanges. Strong ability to manage multiple workstreams and deliver within deadlines</li><li><strong>Skills:</strong> Deep understanding of public digital learning platforms, EdTech, digital public goods and education technology policy; strong coordination, research and writing capabilities</li><li><strong>Language Requirements:</strong> Excellent written and verbal communication skills in English required</li><li><strong>Desirables:</strong> Experience working with UNICEF, UNESCO or another UN/multilateral organization; experience communicating and collaborating with ministries of education; experience with digital learning in low-resource settings, education in emergencies, accessibility and inclusion, interoperability, data governance, online/offline models, shared devices or AI-enabled education tools; working knowledge of French, Spanish, Arabic, Chinese or another UN language; experience developing web-ready content or communications products.</li></ul>

<p><br></p><p><b>What You ll Own</b></p><ul><li>Set the brand guardrails. Own the Tamatem identity system end-to-end - logo, typography, color, mascot, motion, tone in design - and make the call on what ships and what doesn t. You are the final approver on brand output across the company.</li><li>Evolve the system, don t just maintain it. Refresh and extend the identity as Tamatem scales across Publishing, Studio, Tamatem Plus, and Playable Factory.</li><li>Build the brand architecture that defines how our game brands relate to the masterbrand across marketing, store, partner and event surfaces.</li><li>Ship the work that carries weight. Investor and partner decks, event booths and conference identity, employer branding, merch lines, social identity systems, company website assets, Tamtam mascot evolution, internal comms visuals.</li><li>Build the toolkits that scale you. Templates, component libraries, asset kits and written guidelines that let Marketing, People, Comms and the games teams stay on-brand without a designer in the room. Your documentation should be the reference everyone cites.</li><li>Make AI a real multiplier. Evaluate AI tools and models for brand workflows, make the buy/kill decisions, and integrate what works into the pipeline with measurable output gains. Adoption isn t the bar - impact is.</li><li>Partner across the company. Work directly with the People Team, Comms, Founders, Events, Marketing, UA and Game Art - and with external partners, agencies and vendors.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>5+ years in brand and identity design, with clear ownership of a brand system - not just execution against someone else s. Gaming, entertainment or digital media is a plus. A portfolio showing complete identity systems and how they held up in the wild: marketing, print, merch, events, digital, partner materials. Command of brand architecture - masterbrand and sub-brand relationships, endorsement models, naming systems. Deep craft in typography, layout, color systems and grid - including Arabic typography. Adobe Creative Suite (Illustrator, Photoshop) and Figma. After Effects at a working level. Demonstrated AI fluency in a design workflow, with evidence of what it changed - speed, volume or quality. Track record of mentoring or coaching other designers. The judgment and communication to hold a line on brand with senior stakeholders, and the flexibility to know when the line should move. Comfort running several high-stakes projects at once against event and launch deadlines.</p><p>Bonus Points</p><ul><li>Experience building brand systems for a portfolio of products, not a single brand.</li><li>Fluency in Gulf and wider MENA visual culture - what reads as premium, local and current.</li><li>Campaign creative and social design inside an established system.</li><li>UI/UX work on branded digital products, internal tools or company web.</li><li>Motion design or brand animation.</li><li>Bilingual design practice (Arabic + English).</li></ul>

<p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>JOB SUMMARY Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners.</p><p>CORE WORK ACTIVITIES</p><p>Managing Revenue Management Projects and Strategy</p><p>Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities. Monitors the annual pricing process for transient, group and catering rooms, and function space. Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space. Develops and executes the hotel(s) strategic plan(s). Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings. Establishes long-range objectives and specifies the strategies and actions to achieve them. Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization. Manages room authorizations, rates and restrictions. Utilizes brand s revenue management systems and tools to ensure that revenue and profit are maximized. Prepares budgets for transient, group and catering. Updates market knowledge and aligns strategies and approaches accordingly. Serves as a demand expert for team members, GMs, and regional stakeholders Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Promotes and protects brand integrity and positioning. Participates in quarterly regional reviews. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Verifies property diagnostic processes (PDP) are used to maximize revenue and profits. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Thinks creatively and practically to develop, execute and implement new business plans. Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues. Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.</p><p>Analyzing and Reporting Revenue Management Data</p><p>Actively participates in the weekly and long range forecasts. Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Uses computers and computer systems (including hardware and software) to, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc. Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes. Prepares revenue and profit opportunity analysis. Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders. Compiles information, analyzes and monitors actual sales against projected sales. Assists with account diagnostics process and validates conclusions. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning</p><p>Building Successful Relationships</p><p>Develops and manages internal and external key stakeholder relationships. Provides targeted and timely communication of results, achievements and challenges to all stakeholders. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Develops strong partnerships and relationship with regional team members to successfully achieve regional goals and priorities.</p><p>Managing and Conducting Human Resources Activities</p><p>Interviews and hires employees with the appropriate skills to meet the business needs of the operation. Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Conducts employee performance appraisals according to Standard Operating Procedures. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team. Solicits feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases. Verifies regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience A degree in a relevant business discipline preferred or demonstration of equivalent work experience.</p>

<p>POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: Less than 1 year related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p>POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p>POSITION SUMMARY Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs. Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>POSITION SUMMARY Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: CPR Certification First Aid Certification Recreation Equipment Any certification or training required by local and state agencies.</p>

<p>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>Main Responsibilities</p><p>1. Assist plant in monitoring / achieving KPI s .</p><p>2. Assist plant in achieving ISO , BRC and food safety .</p><p>3. Assist department managers in their daily works , follow up of issues .</p><p>4. Analyze L/C and size change activities and highlight areas for improvements .</p><p>5. Analyze issues affecting performance &amp; down time , Quality issues , repair jobs PM and suggests improvements and actions to prevent reoccurrence of problems .</p><p>6. Follow up of general projects and participate in report writing.</p><p>7. Monitor daily work of employees in the department he is assigned and looks for ways to improve performance .</p><p>8. Use hands skills when required .</p><p>9. Assist in implementing company systems , procedures and train work force to ensure adequate comply .</p><p>10. Assist in visual management activities and auditing work places and follow up with related departments</p>

<p><b>Job Summary </b>The Plant Engineer at CROWN Middle East Can Manufacturing Ltd will be responsible for overseeing the operational efficiency, maintenance, and reliability of plant equipment and facilities. This role involves ensuring smooth production processes, implementing continuous improvement initiatives, and maintaining a safe and compliant working environment. Job Responsibilities * Develop, implement, and manage preventative maintenance programs for all plant machinery and facilities to minimize downtime and optimize performance. * Troubleshoot and diagnose mechanical, electrical, and pneumatic issues on production lines, and oversee or perform necessary repairs. * Lead and participate in continuous improvement projects, focusing on optimizing processes, reducing waste, and improving overall equipment effectiveness (OEE). * Manage and supervise maintenance technicians and other technical staff, including scheduling, training, and performance evaluations. * Ensure compliance with all safety regulations, environmental standards, and company policies, conducting regular inspections and audits. * Collaborate with production, quality, and other departments to identify and resolve operational challenges and support production targets. * Manage spare parts inventory, procure necessary equipment and services, and manage relationships with external vendors and contractors. * Develop and manage the plant's capital expenditure budget for equipment upgrades, replacements, and facility improvements. * Prepare and maintain technical documentation, including equipment manuals, maintenance logs, and engineering drawings. * Support new equipment installation, commissioning, and optimization projects.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related field. * Minimum of 2 years of experience in a plant engineering or maintenance management role within a manufacturing environment, preferably in the can manufacturing or similar high-volume production industry. * Strong understanding of mechanical, electrical, hydraulic, and pneumatic systems. * Proven experience with CMMS (Computerized Maintenance Management Systems) and lean manufacturing principles. * Demonstrated ability to lead and mentor technical teams. * Excellent problem-solving, analytical, and decision-making skills. * Proficiency in AutoCAD or similar CAD software for reviewing and developing engineering drawings. * Strong communication (written and verbal) and interpersonal skills. * Ability to work effectively in a fast-paced, dynamic manufacturing environment. * Knowledge of health, safety, and environmental regulations relevant to manufacturing operations.</p>

<p><b><br></b></p><p><b>POSITION DESCRIPTION </b>The Proposal Writing &amp; Business Development Manager leads Amideast Jordan s efforts to expand its donor and client portfolio by identifying funding opportunities, building strategic partnerships, and advancing new business in alignment with the organization s strategic priorities. The role works closely with the Country Director, headquarters, technical teams in the Jordan office as well as regionally, and external partners to strengthen Amideast s market positioning and pursue new opportunities. The incumbent manages the business development process from opportunity identification through proposal submission by researching donor priorities and client needs, pursuing and meeting with new potential clients, assessing Amideast s service portfolio, and working with technical and operational teams to design responsive, feasible solutions. The role prepares competitive technical and cost proposals, ensures compliance with Amideast s internal processes, secures required approvals, meets submission deadlines, and maintains relationships with current and prospective donors and clients to support sustainable organizational growth.</p><p>RESPONSIBILITIES Business Development &amp; Partnerships • Coordinate the development and implementation of business development plans in collaboration with the Country Director • Conduct market research and monitor relevant trends to identify potential opportunities and help determine which ones to pursue • Maintain relationships with donors, local and international government entities, UN agencies, NGOs, private sector organizations, and implementing partners • Maintain an updated pipeline of opportunities and support the development of partnerships that contribute to organizational priorities Proposal Development, Writing &amp; Knowledge Sharing • Manage the development of proposals, concept notes, expressions of interest, and related documents from initial review through final submission • Coordinate technical, operational, and financial inputs with subject matter experts, program teams, Finance, Operations, and headquarters teams to develop clear, responsive, and feasible solutions aligned with Amideast s expertise and client needs • Ensure proposals meet submission requirements through effective review processes, quality checks, internal approvals, and adherence to Amideast procedures • Develop and maintain proposal tools, templates, and guidance materials, and provide staff with support and best practices to strengthen proposal writing and business development capacity Organizational Contribution • Contribute to organizational discussions related to growth, funding priorities, and strategic initiatives • Undertake additional responsibilities as assigned by the Country Director</p><p>WORK ENVIRONMENT The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis). • Computer (laptop) • Printer/Photocopier/Scanner/Fax • Telephone Up to 70% business travel inside Jordan may be needed to support the Programs. The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in International Development, Education, International Relations, Business Administration, Communications, or a related field</li><li>Minimum of 7 years of professional experience in the international development sector, with exposure to areas such as education, academic testing, workforce development, and youth programming</li><li>At least 3 years of experience in business development, including identifying funding opportunities, developing partnerships, and supporting organizational growth</li><li>Minimum of 6 years of experience in proposal development, including preparing successful technical and cost proposals for U.S. Government agencies, foundations, corporations, and bilateral or multilateral donors (e.g., EU, World Bank, UN agencies)</li><li>Strong knowledge of donor procurement processes, compliance requirements, and funding mechanisms</li><li>Understanding of monitoring, evaluation, accountability, and learning (MEAL) principles and their application in program design</li><li>Familiarity with Amideast's technical areas, including education, workforce development, STEM, and youth programming</li><li>Ability to conduct donor and market research and translate findings into effective proposal strategies</li><li>Demonstrated ability to develop competitive proposals and respond to complex donor solicitations, including RFPs, RFAs, and EOIs</li><li>Ability to develop proposals and pitches for private sector companies</li><li>Excellent English writing, editing, and communication skills, with the ability to develop clear, persuasive, and technically strong proposal content</li><li>Fluency in English required; proficiency in Arabic highly desirable</li><li>Ability to build and maintain effective relationships with donors, NGOs, government entities, and private sector partners</li><li>Strong organizational and coordination skills with the ability to manage multiple priorities, deadlines, and complex proposal processes involving technical, finance, operations, and senior leadership teams</li><li>Ability to work effectively under pressure while maintaining quality and attention to detail</li></ul>

<p>The TPM Consultant will support the ongoing Third-Party Monitoring (TPM) activities on MENA MELS Regional TPM Buy-in, including but not limited to the TPM Leads and Monitoring and Evaluation Specialists in Amman, Syria, Iraq, and Lebanon.</p><p>Work closely with the TPM lead and M&amp;E specialists to draft data collection instruments for different modalities, including but not limited to youth, health activities, food assistance, and psychosocial support activities.</p><p>Review existing TPM tools to adapt them to the changing situation and based on IP activities.</p><p>Support data analysis of TPM data as well as conduct quality checks on data collected by the data collection firms.</p><p>Support the review and/or drafting of TPM reports.</p><p>Support the training efforts of data collection teams before IP-specific TPM activities.</p><p>Coordinate TPM visits with data collection partners.</p><p>Participate in the capacity building of internal teams or local partners.</p><p>Assist in the maintenance and organization of monitoring data and reports for easy access and future reference.</p><p>Support programming TPM tools on Fulcrum.</p><p>Support other tasks as and when requested by the senior leadership.</p><p>Undertake other ad hoc tasks related to TPM, as agreed upon with the Regional TPM Director.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree required, preferably in a field such international affairs, economics, sociology, social science or statistics required. Master's degree preferred.</p><p>Minimum of three years of experience in report writing and data analysis or similar role required.</p><p>Minimum of two years of experience in developing and executing data analysis plans required.</p><p>Demonstrated experience conducting research on developing countries, including countries affected by conflict required.</p><p>Experience in the following sectors: health and nutrition, water, sanitation and hygiene, agriculture and food security, economic recovery and market systems, multi-purpose cash assistance, and protection and shelter/settlements.</p><p>Experience designing quantitative surveys and/or qualitative interview guides required.</p><p>Demonstrated strong analytical skills with the ability to collect, organize, analyze and disseminate large amounts of information with attention to detail and accuracy required.</p><p>Demonstrated proficiency and direct experience using Microsoft Excel and SPSS required.</p><p>Advanced level English preferred.</p>

<p>Proudly voted a Great Place to Work , we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionizing the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies. We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big! Meet the team! The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team. As a Customer Success Executive, you will be responsible for ensuring our clients have the best experience possible throughout their journey with Unifonic. You will serve as the main point of contact for customers, building strong, long-lasting relationships while understanding their business needs and helping them maximize the value of our solutions. At Unifonic, our dynamic and energetic Customer Success team works closely with clients to drive adoption, deliver exceptional service, and support them in achieving their business goals. If you're passionate about customer success, enjoy solving problems, and thrive in a fast-paced, ever-evolving environment, you'll fit right in. Help us shape the future of communication by:</p><p><strong>Desired Candidate Profile</strong></p><h2>What you ll bring:</h2><ul><li>+2 years of experience in a customer-facing role such as customer success, account management, customer support, or client services.</li><li>Experience with SaaS, CPaaS, or other tech/consumption-based products is a plus.</li><li>Basic understanding of SaaS business models and genuine interest in learning how enterprise customers derive value from technology platforms.</li><li>Ability to build rapport and trust with customer stakeholders, including day-to-day users and team leads.</li><li>Comfortable working with, or eager to learn, Success Plans and success metrics to track customer outcomes.</li><li>Strong communication skills, both written and verbal, with the ability to explain technical or product concepts clearly.</li><li>Self-motivated, curious, and a strong team player who thrives in a fast-paced environment.</li><li>Organized and detail-oriented, with a customer-first mindset and a track record of following through on commitments.</li></ul><h2>Craft and Toolkit:</h2><ul><li>SaaS &amp; Customer Success</li><li>CRM Systems</li><li>Customer Onboarding &amp; Product Adoption</li><li>Customer Health &amp; Success Metrics</li><li>Data Analysis &amp; Reporting</li><li>Conversational AI &amp; CPaaS (basic knowledge)</li><li>QBRs &amp; Customer Reviews</li><li>Churn Prevention &amp; Account Growth</li><li>Technical Product Communication</li><li>Cross-functional Collaboration</li></ul><h2>Character Traits:</h2><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul>

<p>Scope of work&nbsp; The Business Analyst will serve as the primary link between healthcare stakeholders, the EMR vendor, and internal technical teams to ensure the successful delivery of the Electronic Medical Records (EMR) system. The role is responsible for eliciting, analyzing, documenting, and validating business, clinical, and functional requirements; conducting business process analysis and Fit-Gap assessments; developing functional specifications and other product documentation; and ensuring that proposed solutions align with UNRWA’s operational and clinical workflows. The Business Analyst will also support solution design, review system configurations, coordinate business validation activities, including System Integration Testing (SIT) and User Acceptance Testing (UAT), and facilitate the resolution of functional issues. Throughout the project lifecycle, the incumbent will work collaboratively with stakeholders to ensure that business needs are accurately translated into high-quality, user-centered digital health solutions that support UNRWA’s strategic objectives.&nbsp; Specific Outputs/Tasks include but not limited to: Key Responsibilities 5.1 Business and Technical Requirements • Engage healthcare professionals, business users, technical teams, and other stakeholders to elicit, analyze, validate, and document business, clinical, operational, and technical requirements. • Translate business and clinical requirements into functional specifications, system requirements, user stories, use cases, process flows, and acceptance criteria. • Ensure that requirements are clear, complete, feasible, testable, prioritized, and aligned with the EMR project objectives. • Maintain requirements traceability from initial identification through development, testing, acceptance, and implementation. • Analyze current clinical and administrative workflows and recommend improvements, standardization, and process optimization. • Identify and document functional gaps, dependencies, assumptions, constraints, and non-functional requirements, including performance, security, availability, usability, and interoperability. 2.2 Agile and Product Backlog Management • Support the Product Lead/Product Owner in establishing, maintaining, and prioritizing the EMR product backlog. • Develop and refine user stories, acceptance criteria, technical tasks, and backlog items in collaboration with business users, technical teams, and the vendor. • Ensure backlog items meet agreed readiness criteria before being included in a sprint. • Facilitate or support Agile/Scrum events, including backlog refinement, sprint planning, daily coordination meetings, sprint reviews, demonstrations, and retrospectives. • Monitor sprint commitments, deliverables, dependencies, impediments, and completion against agreed acceptance criteria. • Support the Product Lead in reviewing and accepting completed backlog items and identifying items requiring rework. • Ensure that sprint outcomes, decisions, action points, and lessons learned are properly documented and followed up. 2.3 System Development Lifecycle • Apply sound knowledge of the full system development lifecycle, including discovery, requirements analysis, solution design, development, integration, testing, deployment, stabilization, and post-implementation support. • Review solution designs and technical specifications to confirm alignment with approved business requirements. • Support change-control processes by assessing the business, technical, schedule, and resource implications of proposed changes. • Coordinate requirements clarification between stakeholders and the vendor throughout the development lifecycle. • Identify delivery risks, gaps, and inconsistencies at an early stage and escalate them to project management with recommended actions. 2.4 Vendor and Deliverables Management • Serve as a key coordination point between the EMR project team and the vendor for requirements, deliverables, testing, and implementation activities. • Review vendor deliverables against contractual requirements, approved specifications, user stories, acceptance criteria, and the agreed implementation plan. • Track vendor commitments, deliverables, action items, defects, dependencies, and due dates. • Participate in vendor meetings, technical discussions, demonstrations, sprint reviews, and deliverable-acceptance activities. • Identify deviations from approved requirements, quality standards, or delivery timelines and support their resolution and escalation. • Maintain clear records of vendor decisions, clarifications, commitments, and outstanding actions. 2.5 Integration and Data Migration • Support the analysis and documentation of integration requirements between the EMR and relevant corporate, clinical, laboratory, reporting, and administrative systems. • Document interface requirements, data flows, data ownership, business rules, field mappings, validation rules, and error-handling requirements. • Collaborate with technical teams and the vendor to ensure secure, reliable, and accurate data exchange. • Support data migration planning, including data mapping, cleansing rules, validation criteria, reconciliation, and migration testing. • Participate in the validation of migrated data and integrated workflows to confirm completeness, accuracy, and usability. 2.6 Testing and Quality Assurance • Develop and maintain test strategies, test plans, test scenarios, test cases, test scripts, and expected results based on approved requirements and acceptance criteria. • Coordinate and support functional testing, integration testing, regression testing, system testing, and user acceptance testing. • Work with healthcare professionals and business users to prepare and execute user acceptance testing. • Record, classify, prioritize, and track defects through resolution, retesting, and closure. • Collaborate with quality assurance teams and the vendor to ensure that the EMR meets functional, clinical, technical, usability, and performance requirements. • Maintain traceability between requirements, test cases, defects, and acceptance decisions. • Support the preparation of test completion reports and recommendations for release readiness and production deployment. 2.7 Implementation, Training, and User Adoption • Support implementation, pilot, rollout, stabilization, and post-go-live activities. • Assess implementation readiness and identify operational, technical, training, and change-management gaps.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in computer science, information systems, software engineering, health informatics, business information technology, or a related field.</li><li>Professional certification in business analysis, Agile/Scrum, product ownership, project management, or software testing is highly desirable.</li><li>Scrum Product Owner, Scrum Master, PMI-PBA, CBAP, PRINCE2, PMP, or equivalent certification would be an asset.</li><li>Minimum seven (6) years of relevant professional experience.</li><li>Relevant professional experience in technical business analysis, digital transformation, software implementation, or information systems projects.</li><li>Demonstrated hands-on experience across the system development lifecycle.</li><li>Strong practical experience with Agile/Scrum delivery and product backlog management.</li><li>Proven experience developing user stories, acceptance criteria, functional specifications, process flows, and test cases.</li><li>Experience facilitating backlog refinement, sprint planning, sprint reviews, demonstrations, and retrospectives.</li><li>Experience coordinating vendors and reviewing vendor deliverables against agreed requirements and acceptance criteria.</li><li>Practical experience in system testing, defect management, quality assurance, and user acceptance testing.</li><li>Experience with system integrations, APIs, data mapping, or data migration is highly desirable.</li><li>Experience in EMR, healthcare information systems, or other complex enterprise systems is strongly preferred.</li><li>Experience preparing management reports, project documentation, presentations, and governance materials.</li></ul>

<p>Successful support for the implementation and delivery of the FMIS project, including: High-quality business requirements documentation. Support for solution design and implementation activities. Coordination with stakeholders and technical teams. Support for testing, UAT, and training activities. Delivery of project documentation and reporting. Support for successful project deployment and stabilization.</p><p>Work Location HQA and open for remote consultancy in the UNRWA fields of operations Expected duration 7 months</p><p><br></p><p><b>Duties and Responsibilities Specific Outputs/Tasks include but not limited to:</b></p><ul><li>Build and maintain FMIS application modules using ASP.NET/.NET Core and related Microsoft technologies.</li><li>Develop and maintain organizational hierarchy, premises management, projects management, dashboards, reporting, and GIS-related modules.</li><li>Develop backend services, APIs, and integrations with internal and external systems.</li><li>Provide daily technical support and analyze business/system requirements.</li><li>Conduct bug fixing, troubleshooting, optimization, and quality assurance activities.</li><li>Review code and ensure application security, performance, and compliance with UNRWA standards.</li><li>Support deployment, UAT, production releases, and post-go-live stabilization activities.</li><li>Prepare technical documentation, deployment guides, and user manuals.</li><li>Deliver regular progress updates and backlog tracking reports.</li><li>Participate in Agile/Scrum ceremonies and collaborate with project stakeholders throughout the implementation lifecycle.</li></ul><p><b><br></b></p><p><b>Qualifications/special skills</b></p><ul><li>University degree from accredited educational institution in Information Technology, Computer Science, Software Engineering, or related fdiscipline.</li><li>Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server.</li><li>Experience in enterprise application development and implementation.</li><li>Experience developing APIs and integrations.</li><li>Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies.</li><li>Experience with relational databases and SQL Server.</li><li>Experience in troubleshooting, debugging, and performance optimization.</li><li>Familiarity with deployment environments and DevOps practices is desirable.</li><li>Experience with GIS integrations and dashboards is an asset.</li></ul><p>Languages English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree from accredited educational institution in Information Technology, Computer Science, Software Engineering, or related fdiscipline.</li><li>Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server.</li><li>Experience in enterprise application development and implementation.</li><li>Experience developing APIs and integrations.</li><li>Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies.</li><li>Experience with relational databases and SQL Server.</li><li>Experience in troubleshooting, debugging, and performance optimization.</li><li>Familiarity with deployment environments and DevOps practices is desirable.</li><li>Experience with GIS integrations and dashboards is an asset.</li></ul>