3D Designers Jobs - Amman Jordan

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p> <p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p> <h4>Why this role matters</h4> <p>At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale. As our platform grows, so does the complexity of the problems we solve.</p> <p>Great product ideas are easy. Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.</p> <p>That's where this role comes in.</p> <p>As a Product Owner, you'll sit at the center of product delivery. You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.</p> <p>Your impact won't be measured by how many Jira tickets you create. It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.</p> <p>You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.</p> <p>If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.</p> <h4>What you'll do</h4> <li>Create clarity where others see complexity</li> <p>You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.</p> <li>Own squad readiness</li> <p>You'll make sure backlog items are ready before they enter development. Engineers shouldn't be discovering major requirements halfway through a sprint. You'll ensure the team has the context, detail, and alignment needed to deliver predictably.</p> <li>Help the team build the right things</li> <p>You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.</p> <li>Drive productive collaboration</li> <p>You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.</p> <li>Challenge unclear thinking</li> <p>When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions. Respectfully, but confidently.</p> <li>Reduce delivery friction</li> <p>You'll identify risks, dependencies, and gaps before they become problems. Your goal is to help the team spend less time clarifying work and more time delivering value.</p> <li>Protect quality and customer experience</li> <p>You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.</p> <li>Support successful launches</li> <p>You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.</p> <h4>Requirements</h4> <h4>Who you are</h4> <li>You bring structure without creating bureaucracy</li> <p>You love organization, but you know process should help teams move faster, not slow them down.</p> <li>You care about outcomes, not ticket completion</li> <p>Closing a story isn't success. Solving a customer problem is.</p> <li>You ask great questions</li> <p>You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.</p> <li>You communicate clearly</li> <p>You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.</p> <li>You thrive in cross-functional environments</li> <p>You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.</p> <li>You have strong product delivery experience</li> <p>You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.</p> <li>You're comfortable with technical concepts</li> <p>You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.</p> <li>You're comfortable with ambiguity</li> <p>You won't always receive perfect requirements or complete information. You're able to create clarity and move things forward without waiting for every answer.</p> <p>You'll likely stand out if you have experience with:</p> <li>B2B SaaS products</li> <li>Customer experience (CX) platforms</li> <li>Social listening or customer engagement tools</li> <li>CRM, CDP, analytics, or workflow products</li> <li>AI-powered products and automation</li> <li>Arabic-first or MENA-focused products</li> <li>Product analytics and adoption metrics</li> <h4>What success looks like</h4> <p>Within your first few months:</p> <li>Backlog items enter development with significantly fewer unanswered questions.</li> <li>Sprint planning becomes more predictable because work is properly prepared and understood.</li> <li>Engineers spend less time seeking clarification and more time building.</li> <li>Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.</li> <li>Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.</li> <li>Product releases are smoother because internal teams are prepared and aligned.</li> <li>Most importantly, customers receive better products because the team consistently understands the problem before building the solution.</li> <h4>What the hiring process will look like</h4> <li>Intro call with TA</li> <li>Interview with HM</li> <li>Case study</li> <li>Presentation interview</li> <li>Culture fit / offer</li> <p>At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement. We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.</p> <p>If that sounds like the environment where you do your best work, we'd love to meet you.</p></p><p></p>

<p>Syarah is on a mission to transform the way people buy cars in Saudi Arabia and the Middle East. We offer customers an end-to-end digital car buying experience, allowing them to purchase their next vehicle from the comfort of their homes. Behind the scenes, we build and operate systems that manage vehicle sourcing, inspection, photography, merchandising, reconditioning, financing, insurance, shipping, and much more. Our goal is to make car buying a seamless, transparent, and enjoyable experience. We are looking for a mid-level Product Designer to join our Product team. The ideal candidate is passionate about designing intuitive digital experiences and enjoys working closely with Product Managers and Engineers to transform business requirements into high-quality customer experiences. This role is ideal for someone who is hands-on, collaborative, data-informed, and eager to continuously improve products through design, experimentation, and customer feedback. All Syarah employees are expected to work in accordance with Syarah's core values: Tolerance, Transparency, Respect, Integrity, and Positivity.</p><p><b>Key Responsibilities</b></p><ul><li>Design user-centered experiences across web and mobile products.</li><li>Create user flows, wireframes, mockups, and interactive prototypes using Figma.</li><li>Collaborate closely with Product Managers and Engineers throughout the product development lifecycle.</li><li>Translate business requirements into simple, scalable, and intuitive design solutions.</li><li>Contribute to and maintain the company's design system.</li><li>Continuously improve existing experiences based on customer feedback, usability findings, and product performance.</li><li>Participate in design reviews and collaborate with cross-functional teams to deliver high-quality user experiences.</li></ul><p>3 5 years of experience in Product Design, UX/UI Design, or a similar role.</p><p>Strong portfolio demonstrating end-to-end product design work.</p><p>Advanced proficiency with Figma.</p><p>Experience designing responsive web and mobile applications.</p><p>Strong understanding of UX principles, interaction design, and visual design.</p><p>Excellent communication and collaboration skills.</p><p>Ability to manage multiple design tasks in a fast-paced Agile environment.</p><p>A product mindset with the ability to balance user needs and business objectives.</p><p>Familiarity with product analytics tools (such as Mixpanel, GA4, Amplitude, or similar) to understand user behavior, identify friction points, and support design decisions with data.</p><p>Basic understanding of experimentation and A/B testing, with the ability to collaborate on validating design improvements through measurable outcomes.</p><p>Nice to Have</p><ul><li>Experience working on e-commerce or marketplace products.</li><li>Experience contributing to or maintaining design systems.</li><li>Familiarity with usability testing and customer interviews.</li><li>Understanding of accessibility best practices.</li><li>Experience working in cross-functional Product teams using Agile methodologies.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3 5 years of experience in Product Design, UX/UI Design, or a similar role.</li><li>Strong portfolio demonstrating end-to-end product design work.</li><li>Advanced proficiency with Figma.</li><li>Experience designing responsive web and mobile applications.</li><li>Strong understanding of UX principles, interaction design, and visual design.</li><li>Excellent communication and collaboration skills.</li><li>Ability to manage multiple design tasks in a fast-paced Agile environment.</li><li>A product mindset with the ability to balance user needs and business objectives.</li><li>Familiarity with product analytics tools (such as Mixpanel, GA4, Amplitude, or similar) to understand user behavior, identify friction points, and support design decisions with data.</li><li>Basic understanding of experimentation and A/B testing, with the ability to collaborate on validating design improvements through measurable outcomes.</li><li>Experience working on e-commerce or marketplace products.</li><li>Experience contributing to or maintaining design systems.</li><li>Familiarity with usability testing and customer interviews.</li><li>Understanding of accessibility best practices.</li><li>Experience working in cross-functional Product teams using Agile methodologies.</li></ul>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite — and it’s easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.</p> <p><strong>Full time</strong><br> Beverly Wilshire a Four Seasons Hotel<br> Beverly Wilshire, Beverly Hills, a Four Seasons Hotel</p> <p>The Beverly Wilshire, Beverly Hills, a Four Seasons Hotel is looking for a Dry Cleaner/Spotter/Presser who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape guest experience by providing exceptional service in support of our world-renowned hotels. The Dry Cleaner reports to the Laundry Manager. Work authorization for the location is required.</p> <h4>Join our team</h4> <p>In captivating Beverly Hills with Rodeo Drive boutiques glittering at the doorstep, this legendary Los Angeles landmark buzzes with renewed vitality. Offering tradition and trend, peaceful privacy and lively sophistication, Beverly Wilshire wants you to be part of our talented team of individuals who provide thoughtful Four Seasons care to warm every moment.</p> <h4>Responsibilities:</h4> <ul> <li>Sorts, processes and finishes guest clothing and employee uniforms to exacting standards.</li> <li>Tags guest items, sorts for appropriate action (washing, dry cleaning, pressing or repair) and then processes the clothing on the correct equipment using the appropriate chemicals and temperature. Once processed, folds or hangs the clothing as desired.</li> <li>Sorts employee uniforms for appropriate action (washing, dry cleaning, pressing or repair) and then processes the clothing on the correct equipment using the appropriate chemicals and temperature. Once processed, hangs and transports clean uniforms to housekeeping.</li> <li>Operates and maintains washer, dryer, dry cleaning machine, steam tunnel, presser and iron. Reports any problems or deficiencies to manager.</li> <li>Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</li> <li>Works harmoniously and professionally with co-workers and supervisors.</li> </ul> <h4>What to expect: You will</h4> <ul> <li>Be part of a cohesive team with opportunities to build a successful career with global potential</li> <li>Have access to a robust benefit plan</li> <li>Have the opportunity to engage in diverse and challenging work</li> <li>Derive a sense of pride in work well done</li> <li>Be recognized for excellence</li> <li>First 9 months: $25.52 (80% of contract rate)</li> <li>Next 9 months: $28.71 (90% of contract rate)</li> <li>After 18 months: $31.90 (Full contract rate)</li> </ul> <p>Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p></p><p></p>

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p> <p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p> <h4>Why this role matters</h4> <p>At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale. As our platform grows, so does the complexity of the problems we solve.</p> <p>Great product ideas are easy. Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.</p> <p>That's where this role comes in.</p> <p>As a Product Owner, you'll sit at the center of product delivery. You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.</p> <p>Your impact won't be measured by how many Jira tickets you create. It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.</p> <p>You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.</p> <p>If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.</p> <h4>What you'll do</h4> <li>Create clarity where others see complexity</li> <p>You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.</p> <li>Own squad readiness</li> <p>You'll make sure backlog items are ready before they enter development. Engineers shouldn't be discovering major requirements halfway through a sprint. You'll ensure the team has the context, detail, and alignment needed to deliver predictably.</p> <li>Help the team build the right things</li> <p>You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.</p> <li>Drive productive collaboration</li> <p>You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.</p> <li>Challenge unclear thinking</li> <p>When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions. Respectfully, but confidently.</p> <li>Reduce delivery friction</li> <p>You'll identify risks, dependencies, and gaps before they become problems. Your goal is to help the team spend less time clarifying work and more time delivering value.</p> <li>Protect quality and customer experience</li> <p>You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.</p> <li>Support successful launches</li> <p>You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.</p> <h4>Requirements</h4> <h4>Who you are</h4> <li>You bring structure without creating bureaucracy</li> <p>You love organization, but you know process should help teams move faster, not slow them down.</p> <li>You care about outcomes, not ticket completion</li> <p>Closing a story isn't success. Solving a customer problem is.</p> <li>You ask great questions</li> <p>You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.</p> <li>You communicate clearly</li> <p>You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.</p> <li>You thrive in cross-functional environments</li> <p>You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.</p> <li>You have strong product delivery experience</li> <p>You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.</p> <li>You're comfortable with technical concepts</li> <p>You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.</p> <li>You're comfortable with ambiguity</li> <p>You won't always receive perfect requirements or complete information. You're able to create clarity and move things forward without waiting for every answer.</p> <p>You'll likely stand out if you have experience with:</p> <li>B2B SaaS products</li> <li>Customer experience (CX) platforms</li> <li>Social listening or customer engagement tools</li> <li>CRM, CDP, analytics, or workflow products</li> <li>AI-powered products and automation</li> <li>Arabic-first or MENA-focused products</li> <li>Product analytics and adoption metrics</li> <h4>What success looks like</h4> <p>Within your first few months:</p> <li>Backlog items enter development with significantly fewer unanswered questions.</li> <li>Sprint planning becomes more predictable because work is properly prepared and understood.</li> <li>Engineers spend less time seeking clarification and more time building.</li> <li>Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.</li> <li>Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.</li> <li>Product releases are smoother because internal teams are prepared and aligned.</li> <li>Most importantly, customers receive better products because the team consistently understands the problem before building the solution.</li> <h4>What the hiring process will look like</h4> <li>Intro call with TA</li> <li>Interview with HM</li> <li>Case study</li> <li>Presentation interview</li> <li>Culture fit / offer</li> <p>At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement. We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.</p> <p>If that sounds like the environment where you do your best work, we'd love to meet you.</p></p><p></p>

<p><h4>Description</h4> <p>A high-growth startup company is looking for an agile, fast-learning backend engineer with 1–2 years of experience who thrives in a fast-paced, ever-changing environment and is eager to build reliable backend services while growing within the team. You'll work closely with senior engineers, product managers, and frontend teams to develop APIs, support and maintain existing applications and internal tools, adapt quickly to shifting priorities, and contribute to scalable backend solutions that power our products.</p> <h4>Responsibilities:</h4> <ul> <li>Design, develop, and maintain backend services and APIs under guidance from senior engineers, adapting quickly as requirements evolve.</li> <li>Support, maintain, and improve existing applications and internal tools — fixing bugs, addressing tech debt, and keeping things running smoothly as the product evolves.</li> <li>Build and maintain internal tools that help other teams (ops, support, product) work more efficiently.</li> <li>Implement business logic and integrations that support product features, often under tight timelines.</li> <li>Write clean, maintainable, and well-tested code following established backend standards.</li> <li>Collaborate with frontend engineers, product managers, and designers — adjusting quickly to new information and shifting priorities.</li> <li>Assist in optimizing system performance, reliability, and security across both new and existing systems.</li> <li>Participate actively in sprint planning, stand-ups, and code reviews, bringing energy and flexibility to the team's iterative process.</li> <li>Contribute to CI/CD pipelines, deployments, and basic monitoring activities.</li> <li>Troubleshoot and resolve backend issues quickly and calmly, in both development and production environments — including legacy code you didn't originally write.</li> <li>Respond to ad hoc requests for fixes, enhancements, or support on existing systems as business needs arise.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in computer science, engineering, or a related field (or equivalent practical experience).</li> <li>1–2 years of experience in backend development, ideally in a startup or fast-iteration environment.</li> <li>Good proficiency in Node.js / JavaScript for backend services.</li> <li>Experience building and consuming APIs (REST).</li> <li>Comfortable working within and maintaining existing codebases, not just building from scratch.</li> <li>Basic understanding of databases (SQL and/or NoSQL) and data modeling concepts.</li> <li>Familiarity with cloud platforms (AWS, GCP, or Azure) is a plus.</li> <li>Basic experience with Git and modern development workflows.</li> <li>Strong working knowledge of Agile/Scrum methodologies, with genuine comfort handling changing requirements and rapid iteration.</li> <li>Strong problem-solving mindset, adaptability, and willingness to learn quickly.</li> <li>Good communication skills and ability to work in a collaborative, fast-moving team environment.</li> </ul> <h4>Benefits</h4> <h4>Guiding Principles & Values:</h4> <ul> <li>Data-driven, tech first</li> <li>Committed to exceptional experience</li> <li>Holistic ownership</li> <li>Challenging the status quo</li> <li>Together for growth</li> <li>No finish line</li> </ul></p><p></p>

<p><h4>Description</h4> <p>A high-growth startup company is looking for an agile, fast-learning backend engineer with 1–2 years of experience who thrives in a fast-paced, ever-changing environment and is eager to build reliable backend services while growing within the team. You'll work closely with senior engineers, product managers, and frontend teams to develop APIs, support and maintain existing applications and internal tools, adapt quickly to shifting priorities, and contribute to scalable backend solutions that power our products.</p> <h4>Responsibilities:</h4> <ul> <li>Design, develop, and maintain backend services and APIs under guidance from senior engineers, adapting quickly as requirements evolve.</li> <li>Support, maintain, and improve existing applications and internal tools — fixing bugs, addressing tech debt, and keeping things running smoothly as the product evolves.</li> <li>Build and maintain internal tools that help other teams (ops, support, product) work more efficiently.</li> <li>Implement business logic and integrations that support product features, often under tight timelines.</li> <li>Write clean, maintainable, and well-tested code following established backend standards.</li> <li>Collaborate with frontend engineers, product managers, and designers — adjusting quickly to new information and shifting priorities.</li> <li>Assist in optimizing system performance, reliability, and security across both new and existing systems.</li> <li>Participate actively in sprint planning, stand-ups, and code reviews, bringing energy and flexibility to the team's iterative process.</li> <li>Contribute to CI/CD pipelines, deployments, and basic monitoring activities.</li> <li>Troubleshoot and resolve backend issues quickly and calmly, in both development and production environments — including legacy code you didn't originally write.</li> <li>Respond to ad hoc requests for fixes, enhancements, or support on existing systems as business needs arise.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in computer science, engineering, or a related field (or equivalent practical experience).</li> <li>1–2 years of experience in backend development, ideally in a startup or fast-iteration environment.</li> <li>Good proficiency in Node.js / JavaScript for backend services.</li> <li>Experience building and consuming APIs (REST).</li> <li>Comfortable working within and maintaining existing codebases, not just building from scratch.</li> <li>Basic understanding of databases (SQL and/or NoSQL) and data modeling concepts.</li> <li>Familiarity with cloud platforms (AWS, GCP, or Azure) is a plus.</li> <li>Basic experience with Git and modern development workflows.</li> <li>Strong working knowledge of Agile/Scrum methodologies, with genuine comfort handling changing requirements and rapid iteration.</li> <li>Strong problem-solving mindset, adaptability, and willingness to learn quickly.</li> <li>Good communication skills and ability to work in a collaborative, fast-moving team environment.</li> </ul> <h4>Benefits</h4> <h4>Guiding Principles & Values:</h4> <ul> <li>Data-driven, tech first</li> <li>Committed to exceptional experience</li> <li>Holistic ownership</li> <li>Challenging the status quo</li> <li>Together for growth</li> <li>No finish line</li> </ul></p><p></p>

<p>Develop and execute social media content plans across relevant platforms. Create, schedule, and publish engaging written, visual, and video content. Monitor comments, messages, and audience interactions and respond professionally. Track social media performance, analyze KPIs, and prepare periodic reports. Support paid campaigns, coordinate with designers and marketing teams, and identify content trends.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Marketing, Media, Communications, or a related field. 2 3 years of experience in social media management or digital marketing. Strong content writing, communication, and creative thinking skills. Good knowledge of Meta Business Suite, analytics tools, and content scheduling platforms. Ability to manage multiple platforms, meets deadlines, and work under pressure.</p>

<p>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p><p>Your Opportunity: We are seeking a highly experienced Senior Software Engineer to act as a technical pillar within our innovative engineering team. This role is ideal for a high-impact Individual who thrives on autonomy and scale. You will be responsible for driving massive, complex projects from conceptualization and architectural design all the way to implementation, deployment, and landing. You will operate at a high level, providing technical leadership across multiple teams. By working closely with product managers, leadership, and engineers across the company, you will shape our technical strategy, tackle our most difficult scaling challenges, and continuously broaden the capabilities of our cutting-edge AI and contact center solutions.</p><p>Your Top Responsibilities:</p><ul><li>End-to-End Ownership: Drive massive, cross-functional engineering projects from raw concept to successful production deployment and monitoring.</li><li>Architectural Leadership: Lead the design and architecture of highly available, scalable, and robust systems, services, and databases that span across multiple engineering teams.</li><li>Technical Force Multiplier: Set the standard for engineering excellence. Conduct rigorous code reviews, establish best practices, and improve our development and deployment pipelines and strategies.</li><li>Complex Problem Solving: Debug, profile, and troubleshoot the most complex systemic and performance issues within a high-concurrency, real-time SaaS environment.</li><li>Cross-Team Alignment: Act as a technical anchor, collaborating with various squads to ensure architectural consistency, and the strategic reduction of technical debt.</li><li>Mentorship: Elevate the entire engineering team by mentoring mid-level and junior engineers, guiding their technical growth, and helping ramp up new joiners.</li></ul><p>What We Expect from You:</p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership &amp; Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul><p>What We Provide:</p><ul><li>Join a world-class team at Maqsam, where your growth is our priority. Here s what you can expect:</li><li>High-Impact Work: The autonomy to drive massive projects that directly impact our core business and thousands of users.</li><li>A Collaborative and Friendly Environment: Work with talented, seasoned professionals who are passionate about what they do.</li><li>Personal and Professional Growth: Opportunities to learn, lead, and cement yourself as a world-class engineering leader.</li><li>Fair Compensation: We deeply value your contribution and expertise.</li><li>Transparency: A culture that thrives on open communication and flat technical discussions.</li><li>Benefits: First-class health insurance, and more.</li><li>Part of Something Big: Be proud of being part of the most exciting AI-powered SaaS business in the MENA region.</li></ul><p>Ready to lead at Maqsam? Apply now! #LI-DNI</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership &amp; Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul>

<p><h4>Description</h4> <p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. The team works with organizations to solve complex business challenges through thoughtful technology delivery, practical expertise, and a strong focus on quality.</p> <p>As a senior React developer, you will play a key role in shaping modern frontend experiences that support impactful digital products. This role offers the opportunity to contribute to sophisticated user interfaces, influence frontend standards, and collaborate closely with cross-functional teams to deliver reliable, polished solutions.</p> <h4>Responsibilities</h4> <ul> <li>Build and maintain scalable React applications with reusable component architecture.</li> <li>Integrate REST APIs and manage application state effectively in complex interfaces.</li> <li>Review code, mentor developers, and promote frontend best practices within the team.</li> <li>Optimize frontend performance, accessibility, and cross-browser compatibility across web applications.</li> <li>Collaborate with designers and backend engineers to deliver polished user experiences.</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years of experience building production React applications with modern JavaScript and TypeScript.</li> <li>Strong experience with state management, REST API integration, and designing reusable component architectures for frontend applications.</li> <li>Proficiency with Git and experience using React Testing Library.</li> <li>Experience working in Agile development workflows.</li> <li>Proven ability to optimize frontend performance while implementing accessible interfaces and ensuring cross-browser compatibility.</li> <li>Experience mentoring developers, reviewing code, and driving frontend best practices.</li> <li>Eligible to work in Jordan.</li> </ul> <h4>Benefits</h4> <p>Class A health insurance</p></p><p></p>

<p><h4>Description</h4> <p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. The team works with organizations to solve complex business challenges through thoughtful technology delivery, practical expertise, and a strong focus on quality.</p> <p>As a senior React developer, you will play a key role in shaping modern frontend experiences that support impactful digital products. This role offers the opportunity to contribute to sophisticated user interfaces, influence frontend standards, and collaborate closely with cross-functional teams to deliver reliable, polished solutions.</p> <h4>Responsibilities</h4> <ul> <li>Build and maintain scalable React applications with reusable component architecture.</li> <li>Integrate REST APIs and manage application state effectively in complex interfaces.</li> <li>Review code, mentor developers, and promote frontend best practices within the team.</li> <li>Optimize frontend performance, accessibility, and cross-browser compatibility across web applications.</li> <li>Collaborate with designers and backend engineers to deliver polished user experiences.</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years of experience building production React applications with modern JavaScript and TypeScript.</li> <li>Strong experience with state management, REST API integration, and designing reusable component architectures for frontend applications.</li> <li>Proficiency with Git and experience using React Testing Library.</li> <li>Experience working in Agile development workflows.</li> <li>Proven ability to optimize frontend performance while implementing accessible interfaces and ensuring cross-browser compatibility.</li> <li>Experience mentoring developers, reviewing code, and driving frontend best practices.</li> <li>Eligible to work in Jordan.</li> </ul> <h4>Benefits</h4> <p>Class A health insurance</p></p><p></p>

<div> <h1>Development Gateway Senior Program Coordinator for the Early Grade Education Activity (EGEA, also known as ASAS) Program</h1> <p>&nbsp;</p> <h1>About Development Gateway and ASAS</h1> <p >Development Gateway: An IREX Venture (DG) is an international non-profit organization that works at the intersection of data, digital systems, and development programming. DG is one of several consortium partners led by IREX implementing the Early Grade Education Activity (EGEA, also known as ASAS) in Jordan, a large-scale and fast-paced education program running from 2023 to 2028.</p> <p >Within ASAS, DG supports key activities related to information systems, data use, interoperability, governance, analytics, and coordination with universities, consortium members, and government stakeholders in Jordan.</p> <p>&nbsp;</p> <h1>Position Summary</h1> <p >The Senior ASAS Program Coordinator will be a full-time, in-person role based in <strong>Amman, Jordan</strong>. Serving as a central coordination and operations focal point for DG’s work under the ASAS consortium, the role is designed for a highly organized, proactive, and solutions-oriented professional who can keep multiple workflows moving simultaneously while ensuring strong coordination across DG, IREX, consultants, vendors, universities, and government counterparts.</p> <p >This position requires someone who can thrive in a fast-paced environment, rapidly understand and apply both DG and IREX systems and compliance requirements, and maintain close alignment with consortium priorities, timelines, and ways of working. The Senior ASAS Program Coordinator will support smooth day-to-day implementation by combining strong administrative discipline, vendor and consultant management, internal team coordination, and practical problem-solving.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Senior Backend Drupal Engineer who will be responsible for working closely with front-end developers and customers to ensure an effective, visually appealing and intuitive implementation.</p><p>Developing new web applications built primarily using the Drupal platform, writing custom modules, identifying quality community modules, and architecting new Drupal bids.</p><p>Work with designers and other developers to implement interactive web solutions and solve complex interaction challenges using PHP, HTML, JavaScript, CSS</p><p>Setting up the new Drupal and understanding the current CMS platform and based on that provide and develop the solution</p><p>We will be working on an existing SEO pragmatic platform and other Drupal applications.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4-6 years PHP web development experience with minimum Drupal Development in the last three years</li><li>Should be working with Drupal 8 and above (Development and Administration) &amp; Developing custom Drupal modules and themes</li><li>Firm grasp of Git-based source control, Drupal Restful web services &amp; Competent with MySQL-based database concepts</li><li>Expertise in authoring and extending Drupal modules &amp; Competent in web services integrations (REST/SOAP)</li><li>Thorough experience in leveraging Drupal s hook &amp; API systems, views, entities, taxonomies, and other site-building blocks</li><li>Comprehensive knowledge of Drupal s feature set and configuration system</li><li>Contributions to the open-source community considered a plus</li><li>Experience with CSS preprocessors like SASS/LESS</li><li>Drush and Docker is a huge plus</li><li>Experience in e-commerce integrations/implementations is a huge plus</li><li>Independent, self-motivated, Fluent in English, written and spoken</li><li>Proven track record of always learning and growing</li><li>Experience with caching and scaling techniques</li></ul><p></p></section>

<p><h4>Description</h4> <p>Optimiza is seeking a talented full stack developer to join our dynamic team. The successful candidate will be responsible for developing and maintaining both client and server software while contributing to the design and implementation of scalable solutions. You will work closely with cross-functional teams to deliver high-quality applications that meet the needs of our clients.</p> <h4>Key responsibilities:</h4> <ul> <li>Develop both front-end and back-end architecture for web applications.</li> <li>Build efficient and reusable code to improve existing applications.</li> <li>Collaborate with designers and other developers to create intuitive and responsive user experiences.</li> <li>Integrate data storage solutions, including databases and cloud services.</li> <li>Participate in code reviews and maintain code quality, organization, and automatization.</li> <li>Troubleshoot, test, and maintain the core product software to ensure strong optimization and functionality.</li> <li>Stay up-to-date with emerging technologies and industry trends to apply best practices.</li> </ul> <h4>Qualifications & requirements:</h4> <ul> <li>Minimum 2–4 years of experience in full-stack development.</li> <li>Proficiency in ASP.NET Web Forms and ASP.NET MVC.</li> <li>Knowledge of Entity Framework or ADO.NET.</li> <li>Good experience with Angular.</li> <li>Good understanding of HTML, CSS, JavaScript.</li> <li>Experience working with RESTful APIs.</li> <li>Solid knowledge of Microsoft SQL Server (queries, stored procedures, indexing, etc.).</li> <li>Familiarity with source control tools.</li> <li>Basic understanding of object-oriented programming (OOP) and design patterns.</li> <li>Ability to work independently and within a team.</li> <li>Good problem-solving and debugging skills.</li> <li>Effective communication and documentation skills.</li> <li>Experience working on dynamic systems such as document management systems and workflow engines.</li> <li>Good understanding of the software development lifecycle (SDLC).</li> <li>Good knowledge of .NET Core or .NET 6+.</li> <li>Unit testing knowledge.</li> <li>Good communication and teamwork.</li> <li>Attention to details.</li> <li>Willingness to learn and grow.</li> </ul> <h4>Benefits</h4> <ul> <li>Annual bonus.</li> <li>Class A health insurance.</li> <li>Work from home.</li> <li>Training & development.</li> <li>Performance bonus.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Optimiza is seeking a talented full stack developer to join our dynamic team. The successful candidate will be responsible for developing and maintaining both client and server software while contributing to the design and implementation of scalable solutions. You will work closely with cross-functional teams to deliver high-quality applications that meet the needs of our clients.</p> <h4>Key responsibilities:</h4> <ul> <li>Develop both front-end and back-end architecture for web applications.</li> <li>Build efficient and reusable code to improve existing applications.</li> <li>Collaborate with designers and other developers to create intuitive and responsive user experiences.</li> <li>Integrate data storage solutions, including databases and cloud services.</li> <li>Participate in code reviews and maintain code quality, organization, and automatization.</li> <li>Troubleshoot, test, and maintain the core product software to ensure strong optimization and functionality.</li> <li>Stay up-to-date with emerging technologies and industry trends to apply best practices.</li> </ul> <h4>Qualifications & requirements:</h4> <ul> <li>Minimum 2–4 years of experience in full-stack development.</li> <li>Proficiency in ASP.NET Web Forms and ASP.NET MVC.</li> <li>Knowledge of Entity Framework or ADO.NET.</li> <li>Good experience with Angular.</li> <li>Good understanding of HTML, CSS, JavaScript.</li> <li>Experience working with RESTful APIs.</li> <li>Solid knowledge of Microsoft SQL Server (queries, stored procedures, indexing, etc.).</li> <li>Familiarity with source control tools.</li> <li>Basic understanding of object-oriented programming (OOP) and design patterns.</li> <li>Ability to work independently and within a team.</li> <li>Good problem-solving and debugging skills.</li> <li>Effective communication and documentation skills.</li> <li>Experience working on dynamic systems such as document management systems and workflow engines.</li> <li>Good understanding of the software development lifecycle (SDLC).</li> <li>Good knowledge of .NET Core or .NET 6+.</li> <li>Unit testing knowledge.</li> <li>Good communication and teamwork.</li> <li>Attention to details.</li> <li>Willingness to learn and grow.</li> </ul> <h4>Benefits</h4> <ul> <li>Annual bonus.</li> <li>Class A health insurance.</li> <li>Work from home.</li> <li>Training & development.</li> <li>Performance bonus.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Position Summary</strong> We are seeking a highly skilled and creative Art Director with a strong background in video editing and/or animation. The ideal candidate will lead the ideation and design language on clients/projects across all channels. Candidate must be proficient in generative AI in image, video, and sound.</p><p><strong>Primary Duties and Responsibilities</strong> Lead the development and execution of visual concepts across digital, print, social, and motion Direct the creation of storyboards, animations, layouts, and production-ready assets Supervise and mentor designers, editors, and animators ensuring a high standard of quality and creativity Integrate AI design tools and workflows into creative processes to boost efficiency and output Collaborate with marketing, content, and product teams to align visuals with brand strategy Maintain visual consistency across all brand materials and touchpoints Stay ahead of design, AI, and animation trends to bring innovative ideas to the table Present ideas and concepts clearly to stakeholders and clients</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4+ years of relevant experience</li><li>Strong portfolio showcasing a mix of branding, design, digital, and motion.</li><li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, and AI-powered design tools</li><li>Experience with video editing and animation software (After Effects and Premiere Pro)</li><li>Solid understanding of brand systems, typography, layout, and motion principles</li><li>Excellent communication, and time management skills</li><li>Comfortable working in a fast-paced, multi-project environment</li><li>Travel will be required</li></ul><p></p></section>

<p><h4>About Maqsam:</h4> <p>Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p> <h4>Your opportunity:</h4> <p>We are seeking a backend software engineer to join our innovative team at Maqsam. This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment. You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.</p> <p>In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product’s capabilities.</p> <h4>Your top responsibilities:</h4> <ul> <li>Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.</li> <li>Debug and troubleshoot complex software issues in a high-availability environment.</li> <li>Optimize system performance through rigorous testing and code refinement.</li> <li>Collaborate with cross-functional teams to integrate new technologies and frameworks.</li> <li>Conduct code reviews to ensure code quality and implementation of best practices.</li> <li>Document development processes, code changes, and other critical information accurately.</li> <li>Participate in the design and architecture decisions of our internal systems and databases.</li> <li>Support junior software engineers and participate in ramping up new joiners.</li> </ul> <h4>What we expect from you:</h4> <ul> <li>Experience with backend or full-stack web development is a must, focusing on scalable and robust system design.</li> <li>Proven ability in writing high-quality, readable, and scalable code.</li> <li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li> <li>Experience with relational databases and their integration into systems.</li> <li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li> <li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li> <li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li> </ul> <h4>Additional information:</h4> <ul> <li>3-5 years of experience in backend or full-stack web development.</li> <li>Excellent problem-solving and analytical skills.</li> <li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li> <li>A commitment to continuous professional development and eagerness to learn new technologies.</li> <li>A degree in computer science, engineering, or a related field is preferred.</li> <li>Experience in mobile development is a plus.</li> <li>Experience working on VoIP-related projects is a plus.</li> <li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li> </ul> <h4>What we provide:</h4> <ul> <li>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</li> <li>A collaborative and friendly environment.</li> <li>Personal and professional growth: opportunities to learn and become a world-class professional.</li> <li>Fair compensation: we value your contribution.</li> <li>Transparency: a culture that thrives on open communication.</li> <li>Benefits: first-class health insurance, and more.</li> <li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li> </ul></p><p></p>

<p>Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at <a href="http://www.amideast.org/">www.amideast.org</a>.</p> <p><strong>POSITION DESCRIPTION</strong></p> <p>Under the supervision of the Human Resources and Operations Manager, the incumbent is responsible for the management of the daily operations and procurement activities at the Office from the request to the delivery of supplies, works and services. S/he should align directly with the Amideast’s Procurement Policy. S/he plays a key role in procuring high-quality and cost-efficient supplies. Also, s/he ensures that the Office obtains quality products for competitive prices in a timely fashion and plays an integral role in ensuring the Office sticks to budgets and operates efficiently. The incumbent is responsible for the follow up on the building’s maintenance and the coordination with the related parties to ensure that the building is well-maintained.&nbsp; S/he oversees the providers for services including security, cleaning, catering, and so on. The incumbent supervises and monitors the work of the cleaning, and security staff along with the maintenance workers ensuring that basic facilities, such as water and heating, are well-maintained. The incumbent also backs up the HR and Operations Assistant, on need basis.</p> <p><strong>RESPONSIBILITIES</strong><br> <strong>Main Duties:</strong></p> <p><u>Procurement:</u></p> <ul> <li>Records all details of contracts, purchase requisitions and purchase orders in the related database</li> <li>Maintain and update the SOPs for procurement procedures at the Office which should always align with the Amideast’s Procurement Policy</li> <li>Overseas inventory control and ordering of supplies</li> <li>Coordinates between vendors and suppliers</li> <li>Liaises with various businesses to determine the quality and cost of their products and services</li> <li>Monitors businesses and products availability to pay the best price for the products and services required at the Office without sacrificing the quality or delivery times</li> <li>Nurtures relationships with suppliers to negotiate the best prices for the products and services required at the Office</li> <li>Identifies and researches potential new suppliers</li> <li>Prepares the required procurement documents, review, and process purchase requisitions in line with Amideast's policies, procedures, and processes</li> <li>Recommends vendors for award and develops preferred vendor lists</li> <li>Monitors Office supply (inventory) levels, and reorder when appropriate</li> <li>Supports the Finance team in distributing cheques</li> <li>Enters the required data into Aramex application to deliver the required documents</li> <li>Procures the services required for all Amideast’s events</li> <li>Adds and/or removes a member to Careem account</li> <li>Any other work-related tasks</li> </ul> <p><u>Facility Management</u>: (In coordination with the HR and Operations Assistant)</p> <ul> <li>Maintains and updates SOPs for the facility management and maintenance requests which should always align with Amideast’s Guidelines</li> <li>Manages the presentation of the Office and coordination with the cleaning team</li> <li>Handles catering and other related services during events</li> <li>Acts as a focal point for maintenance requests and cleaning duties</li> <li>Oversees building repairs and maintenance</li> <li>Follows up on maintenance orders and ensures they are effectively handled in a timely manner</li> <li>Communicates and coordinates frequently, accurately, and responsibly with Office staff</li> <li>Oversees the work of the cleaning and security staff and monitors their attendance</li> <li>Schedules the daily work for the cleaners</li> <li>Sets up daily building rounds inspections to identify potential safety and cleaning issues, as well as any required maintenance</li> <li>Highlights the necessities to the cleaning and security team</li> </ul> <p><u>Human Resources:</u> (In coordination with the HR and Operations Assistant)</p> <ul> <li>Screens CVs for Amideast vacancy announcements &nbsp;</li> <li>Adds new employees to the medical insurance plan</li> <li>Removes employees from the medical insurance plan</li> </ul> <p><strong>QUALIFICATIONS AND SKILLS</strong><br> <strong><em>Required</em></strong></p> <ul> <li>A bachelor’s degree</li> <li>A minimum of 1 year of relevant experience</li> <li>Proficiency in English is B2 (CEFR Level Alignment) and above</li> <li>Proficiency in Arabic (speaking and writing)</li> <li>Ability to work within a team environment</li> <li>Computer literacy in MS Office</li> <li>Ability to multi-task and prioritize responsibilities</li> <li>Excellent oral communication and interpersonal skills</li> <li>Must possess problem-solving skills</li> <li>Organization skills</li> <li>Manage time efficiently</li> <li>Able to work under pressure and meet short deadlines</li> <li>Dependable, approachable and professional</li> <li>Service-oriented: Actively looking for ways to help people</li> <li>A self-starter, positive work attitude</li> <li>Respects and exercises confidentiality</li> </ul> <p><strong>WORK ENVIRONMENT</strong></p> <p>The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office.</p> <ul> <li>Computer (laptop or desktop)</li> <li>Printer/Photocopier/Scanner/Fax</li> <li>Telephone</li> </ul> <p>Up to 5% business travel may be needed to support the department as needed.</p> <p>The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.</p> <p>Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.</p> <p>Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.</p> <p><strong>Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff’s capabilities and skills to better perform at their roles.</strong></p> <p><strong>Please&nbsp;note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.</strong></p>

<p><h4>Description</h4> <p><strong>About Maqsam</strong><br> Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p> <p><strong>Your opportunity</strong><br> As a senior AI agent architect, you will play a key role in designing, optimizing, and scaling AI-powered customer experiences for leading businesses across the region. You will be responsible for translating client requirements, business flows, and knowledge bases into reliable, high-performing AI agents that deliver accurate and natural interactions. This role involves structuring and improving knowledge sources, designing prompts and workflows, evaluating AI agent behavior, and continuously enhancing performance through testing and analysis. As the bridge between technical teams and client needs, you will collaborate closely with product, engineering, and customer success teams to ensure AI solutions are practical, scalable, and aligned with business goals. You will also contribute to defining best practices for AI agent architecture, prompt quality, and conversational design while helping shape the future of Arabic AI experiences at Maqsam.</p> <h4>Key responsibilities</h4> <ul> <li>Review client requirements, knowledge base documents, URLs, and business flows to assess readiness for AI agent implementation.</li> <li>Structure and optimize knowledge bases to improve retrieval quality, contextual accuracy, and agent reliability.</li> <li>Design, tune, and iterate on prompts, system messages, and agent instructions to improve response quality.</li> <li>Set up and improve AI agent workflows, actions, and interaction logic.</li> <li>Identify gaps, edge cases, and failure points in AI agent behavior and propose practical improvements.</li> <li>Define testing approaches for AI agents, including stress testing, scenario-based testing, and quality checks.</li> <li>Review testing results and client feedback, then translate them into clear improvements.</li> <li>Collaborate with product, engineering, customer success, and other teams to align AI agent behavior with client needs.</li> <li>Document decisions, issues, and recommendations clearly for internal teams and clients.</li> <li>Help define best practices for AI agent design, knowledge base structuring, prompt quality, and evaluation.</li> <li>Support and guide less experienced team members when needed.</li> </ul> <h4>Who we’re looking for</h4> <ul> <li>Strong technical background with hands-on experience in conversational AI, LLMs, AI agents, or chatbot platforms.</li> <li>Practical experience in prompt engineering, workflow design, automation systems, or AI agent configuration.</li> <li>Good understanding of knowledge base structuring, content quality, and how content impacts AI agent performance.</li> <li>Ability to analyze AI agent behavior, identify root causes of failures, and propose clear solutions.</li> <li>Experience with testing AI systems, including scenario testing, prompt evaluation, or quality assurance.</li> <li>Strong critical thinking and attention to detail.</li> <li>Excellent written and verbal communication skills, especially when explaining technical decisions or giving feedback.</li> <li>Ability to work effectively with cross-functional teams, including product, engineering, customer success, and client-facing teams.</li> <li>At least 2–3 years of relevant work experience is preferred.</li> <li>Experience with RAG systems, MCPs, external tools, APIs, or voice agents is a plus.</li> <li>Ability to work in a fast-changing environment and take ownership of ambiguous problems.</li> </ul> <h4>What we provide you</h4> <ul> <li>Join a world-class team at Maqsam, where your growth is our priority.</li> <li>A collaborative and friendly environment with flexible hours.</li> <li>Many opportunities to learn, grow, and become a world-class professional.</li> <li>A fair compensation.</li> <li>A culture that thrives on open communication and transparency.</li> <li>First-class health insurance.</li> <li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>About Maqsam</strong><br> Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p> <p><strong>Your opportunity</strong><br> As a senior AI agent architect, you will play a key role in designing, optimizing, and scaling AI-powered customer experiences for leading businesses across the region. You will be responsible for translating client requirements, business flows, and knowledge bases into reliable, high-performing AI agents that deliver accurate and natural interactions. This role involves structuring and improving knowledge sources, designing prompts and workflows, evaluating AI agent behavior, and continuously enhancing performance through testing and analysis. As the bridge between technical teams and client needs, you will collaborate closely with product, engineering, and customer success teams to ensure AI solutions are practical, scalable, and aligned with business goals. You will also contribute to defining best practices for AI agent architecture, prompt quality, and conversational design while helping shape the future of Arabic AI experiences at Maqsam.</p> <h4>Key responsibilities</h4> <ul> <li>Review client requirements, knowledge base documents, URLs, and business flows to assess readiness for AI agent implementation.</li> <li>Structure and optimize knowledge bases to improve retrieval quality, contextual accuracy, and agent reliability.</li> <li>Design, tune, and iterate on prompts, system messages, and agent instructions to improve response quality.</li> <li>Set up and improve AI agent workflows, actions, and interaction logic.</li> <li>Identify gaps, edge cases, and failure points in AI agent behavior and propose practical improvements.</li> <li>Define testing approaches for AI agents, including stress testing, scenario-based testing, and quality checks.</li> <li>Review testing results and client feedback, then translate them into clear improvements.</li> <li>Collaborate with product, engineering, customer success, and other teams to align AI agent behavior with client needs.</li> <li>Document decisions, issues, and recommendations clearly for internal teams and clients.</li> <li>Help define best practices for AI agent design, knowledge base structuring, prompt quality, and evaluation.</li> <li>Support and guide less experienced team members when needed.</li> </ul> <h4>Who we’re looking for</h4> <ul> <li>Strong technical background with hands-on experience in conversational AI, LLMs, AI agents, or chatbot platforms.</li> <li>Practical experience in prompt engineering, workflow design, automation systems, or AI agent configuration.</li> <li>Good understanding of knowledge base structuring, content quality, and how content impacts AI agent performance.</li> <li>Ability to analyze AI agent behavior, identify root causes of failures, and propose clear solutions.</li> <li>Experience with testing AI systems, including scenario testing, prompt evaluation, or quality assurance.</li> <li>Strong critical thinking and attention to detail.</li> <li>Excellent written and verbal communication skills, especially when explaining technical decisions or giving feedback.</li> <li>Ability to work effectively with cross-functional teams, including product, engineering, customer success, and client-facing teams.</li> <li>At least 2–3 years of relevant work experience is preferred.</li> <li>Experience with RAG systems, MCPs, external tools, APIs, or voice agents is a plus.</li> <li>Ability to work in a fast-changing environment and take ownership of ambiguous problems.</li> </ul> <h4>What we provide you</h4> <ul> <li>Join a world-class team at Maqsam, where your growth is our priority.</li> <li>A collaborative and friendly environment with flexible hours.</li> <li>Many opportunities to learn, grow, and become a world-class professional.</li> <li>A fair compensation.</li> <li>A culture that thrives on open communication and transparency.</li> <li>First-class health insurance.</li> <li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li> </ul></p><p></p>

<p><h4>Accountabilities & key roles:</h4> <p>Develop user interfaces using React.js and modern JavaScript.<br> Build reusable components and front-end libraries.<br> Collaborate with UX/UI designers to translate designs into functional interfaces.<br> Optimize applications for maximum speed and scalability.<br> Integrate front-end components with backend APIs.<br> Write unit and integration tests for front-end code.<br> Troubleshoot and resolve UI performance issues.<br> Maintain documentation for developed components.</p> <h4>Key performance indicators:</h4> <ul> <li>UI performance and load time</li> <li>Delivery of front-end features within deadlines</li> <li>Code quality and maintainability</li> <li>Reduction in UI defects</li> <li>User experience satisfaction</li> <li>Reusability of components</li> </ul> <h4>Job requirements:</h4> <ul> <li>Bachelor’s degree in Computer Science or related field.</li> <li>3–5 years of experience in front-end development.</li> <li>Strong experience with React.js and JavaScript (ES6+).</li> <li>Experience with HTML5, CSS3, and responsive design.</li> <li>Familiarity with state management tools (Redux, Context API).</li> <li>Experience integrating REST APIs.</li> <li>Knowledge of testing frameworks such as Jest or React Testing Library.</li> <li>Experience with Git and Agile development environments.</li> </ul></p><p></p>