Academic Staff in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Location: Amman, Jordan Job Description: The Full Stack Developer is responsible for developing, maintaining, and enhancing application features across backend, frontend, and database layers.<br> The role focuses on delivering reliable, well-structured code while following established coding standards, SDLC processes, and architectural guidelines.<br> Responsibilities: Application Development: Develop backend services using C#, .<br>NET Core 8, ASP.<br>NET Zero (abp.<br>io). Implement frontend components using jQuery, Bootstrap, and Metronic UI.<br> Develop and maintain RESTful APIs for internal and external consumption.<br> Implement business logic in multi-tenant environments with proper permission handling.<br> Enhance and maintain Windows client applications using the MVP pattern where required.<br> Support mobile application features as assigned by the Development Team Lead.<br> Database &amp; Data Handling: Write and optimize SQL Server queries, views, and stored procedures.<br> Ensure data accuracy, integrity, and performance.<br> Follow best practices for database access, transactions, and concurrency.<br> Assist in analyzing and resolving data-related issues.<br> Code Quality &amp; Standards: Write clean, readable, and maintainable code following internal coding standards.<br> Participate in code reviews and address review feedback.<br> Follow defined architecture and design patterns.<br> Assist in refactoring legacy code under guidance.<br> Ensure proper error handling, logging, and validation.<br> SDLC &amp; Delivery: Work within Agile/Scrum methodology.<br> Participate in sprint planning, daily standups, reviews, and retrospectives.<br> Deliver assigned tasks within sprint timelines.<br> Collaborate with QA to fix defects and improve test coverage.<br> Support deployments to QA, UAT, and production environments when required.<br> DevOps &amp; Repository Usage: Follow defined branching and merging strategies .<br> Use GitHub / Azure DevOps repositories responsibly.<br> Ensure commits are clear, traceable, and aligned with user stories.<br> Support CI/CD pipelines by fixing build or deployment issues related to code changes.<br> Knowledge Sharing &amp; Documentation: Document assigned modules, APIs, and business logic.<br> Maintain up-to-date technical documentation as required.<br> Participate in knowledge transfer sessions.<br> Share understanding of implemented features with team members.<br> Collaboration &amp; Communication: Work closely with Senior Developers and Development Team Lead.<br> Coordinate with QA, DevOps, and Infra teams for smooth delivery.<br> Escalate blockers, risks, or unclear requirements early.<br> Collaborate effectively with distributed teams (Jordan, Saudi Arabia, India).<br> Security &amp; Compliance: Follow secure coding practices.<br> Protect sensitive data and credentials.<br> Comply with internal security policies and access controls.<br> Support audits, logging, and traceability requirements.<br> Job Relations: Reports to Development Team Lead.<br> Works closely with Senior Developers, QA, DevOps, and Infra teams.<br> Coordinates with Technical Delivery Lead as required.<br> Bachelor’s degree in Computer Engineering, Computer Science, or a related field.<br> 1-3 years of experience in software development.<br> Strong experience in C#, .<br>NET Core 8, SQL Server, jQuery, and Windows client apps.<br> Knowledge of Agile/Scrum, Jira, DevOps, CI/CD, and version control best practices.<br> Strong problem-solving, collaboration, and communication skills Competencies: Strong organizational and prioritization skills.<br> Excellent communication and documentation abilities.<br> Analytical and problem-solving mindset with attention to detail.<br> Ability to translate business requirements into technical deliverables.<br> Comfortable working in a fast-paced, agile environment.<br> Skills: Backend : C#, .<br>NET Core 8, ASP.<br>NET Zero (abp.<br>io). Frontend : jQuery, Bootstrap, Metronic.<br> Database : Microsoft SQL Server.<br> Real-time : SignalR.<br> Version Control : Git (GitHub / Azure DevOps).<br> CI/CD : Azure DevOps Pipelines.<br> Documentation : SharePoint / internal documentation tools.<br> Project Management : Jira / Azure Boards.<br> Languages: Fluent in English (required).<br> Arabic proficiency (preferred).<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>The D&amp;T Integration Engineer plays a critical role in handling customer and system integration within Aramex’s global network. This includes building and supporting integrations with customers, third parties, and internal systems (such as SAP, CargoWise, and Infolink), and automating the exchange of shipping, tracking, and financial data across the network.</p><br><br> <p>The team also owns the Aramex Shipping API, which allows customer systems to communicate directly with Aramex’s shipping and tracking systems, along with the enterprise iPaaS platform (Boomi) used to design, deploy, and operate integration processes at scale.</p><br><br>Job Description <br><p><strong>Customer:</strong></p><br><br> <ul> <li>Proactively engage with customers, vendors, and internal teams across the Technology division and the business to understand integration requirements and desired outcomes.</li> <li>Support customer onboarding onto Aramex integration channels (API, EDI, file-based), from requirements through UAT and go-live.</li> <li>Convey technical integration concepts clearly to non-technical stakeholders.</li> </ul> <p><strong>People:</strong></p><br><br> <ul> <li>Work closely with cross-functional teams, including product teams, business analysts, operations, and IT, to deliver end-to-end integration solutions.</li> <li>Provide training and support to business users on iPaaS and API capabilities and tools.</li> </ul> <p><strong>Operations:</strong></p><br><br> <ul> <li>Manage and maintain existing integration solutions, ensuring they are efficient, reliable, and secure.</li> <li>Monitor integration platform health and process execution; investigate and resolve incidents (failed processes, connectivity issues, queue backlogs) within agreed SLAs.</li> <li>Develop and manage APIs to enable seamless communication between applications and systems, ensuring they are secure, efficient, and well documented.</li> <li>Implement data transformation, cleansing, and enrichment processes while safeguarding data integrity across systems.</li> <li>Conduct thorough testing and validation of integration solutions against quality standards.</li> <li>Recommend and implement improvements to enhance integration processes, monitoring, and platform stability.</li> </ul> <p><strong>Financial Result:</strong></p><br><br> <ul> <li>Implement cost-effective integration solutions, leveraging cloud platforms and technologies to optimize resource utilization and reduce operational costs.</li> <li>Manage multiple integration projects and support tasks simultaneously, ensuring timely delivery within budget constraints</li> </ul><br>Job Requirements - Experience and Education <br><ul> <li>Bachelor’s degree in computer science, software engineering, or a related field.</li> <li>0-2 years of experience in software development or systems integration, including: <ul> <li>Integration development on an iPaaS platform, preferably Boomi (process design, connectors, APIs, error handling, deployment).</li> <li>API development and consumption using REST and SOAP, including authentication, versioning, and documentation.</li> <li>Electronic Data Interchange (EDI) formats such as X12 and EDIFACT, and FTP/SFTP connection setup and troubleshooting.</li> <li>Relational database systems such as MSSQL, including table design, stored procedures, and reporting queries.</li> <li>.NET-based development using C#.</li> </ul> </li> <li>Strong knowledge of integration patterns, RESTful APIs, web services, and messaging/queueing concepts (e.g., RabbitMQ).</li> <li>Familiarity with API management platforms is a plus.</li> <li>Experience integrating with ERP, TMS, or logistics platforms (e.g., SAP, CargoWise) is a plus.</li> <li>AWS and/or Azure experience is a plus.</li> <li>Proficient knowledge of Microsoft Office, including Excel and PowerPoint.</li> <li>Excellent analytical and problem-solving skills.</li> <li>Ability to learn, explore, understand, and troubleshoot complex systems and integration setups.</li> <li>Ability to convey knowledge and provide training.</li> <li>Excellent communication skills — working across multiple projects and communicating technical concepts to both technical and non-technical stakeholders effectively.</li> <li>A team player who supports other team members and has the confidence to ask for assistance when needed.</li> <li>Innovative and creative — developing new ideas that raise the business to the highest level of service excellence.</li> <li>Ability to adapt quickly to an existing complex environment.</li> <li>Passionate about building high-quality, scalable systems.</li> </ul><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> <strong><span>1. JOB DETAILS:</span></strong> <br> <span>Job Title:</span> <span>Analyst, ML Engineer </span> <br> <span>Reports to:</span> <span>Sr. Manager, IT Digital Platforms &amp; Digital Transformation</span> <br> <span>Department:</span> <span>IT Applications </span> <br> <span>Function:</span> <span>IT Applications</span> <br> <span>Company:</span> <span>Hikma Holding</span> <br> <strong><span>2. JOB PURPOSE:</span></strong> <br> </span><p><span>The ML Engineer is responsible for supporting the development, testing, and deployment of machine learning models and AI-powered pipelines across Hikma Pharmaceuticals. Working as part of the AI team under the Sr. Manager, IT Digital Platforms &amp; Digital Transformation, and under the close guidance of the AI Architect and AI developers’ team, this role provides hands-on ML engineering support across the solution lifecycle — from data preparation and model experimentation through to deployment and monitoring. The ML Engineer is expected to develop their machine learning and data engineering skills rapidly within a structured team environment, contributing to Hikma's enterprise AI transformation while building foundational expertise in regulated pharmaceutical AI delivery.</span></p><br> <br> <strong><span>3. JOB DIMENSIONS:</span></strong> <br> <p><span>Number of Staff Supervised:</span></p><br> <p><span>Direct Reports Count:</span></p><br> <p><span>0 (0 vacant)</span></p><br> <br> <p><span>Indirect Reports Count:</span></p><br> <p><span>N/A</span></p><br> <br> <p><span>Financial Budget (USD):</span></p><br> <p><span>Supports AI initiative delivery under team supervision</span></p><br> <br> <p><span>4. KEY ACCOUNTABILITIES:</span></p><br> <br> <p><span>Description</span></p><br> <br> <p><strong><span>ML Model Development &amp; Experimentation</span></strong></p><br> <br> <ul> <li><span>Support the development, training, and evaluation of machine learning models under the guidance of the AI Architect and senior team members, following approved architecture standards and initiative briefs</span></li> <li><span>Assist in ML experimentation activities including data exploration, feature engineering, model selection, and performance evaluation using standard frameworks and cloud AI services</span></li> <li><span>Apply foundational ML techniques across classical machine learning, NLP, and generative AI domains relevant to Hikma's business areas including Supply Chain, Quality, HR, and Commercial</span></li> <li><span>Support the implementation of LLM-based solutions including RAG pipelines, prompt engineering, and embedding-based retrieval under senior technical guidance</span></li> <li><span>Maintain experiment tracking logs, model versioning records, and reproducibility documentation using tools such as ML flow or Azure Machine Learning</span></li> <li><span>Produce clear and accurate model development artefacts including experiment summaries, performance reports, and model documentation</span></li> </ul> <br> <p><strong><span>Data Engineering &amp; Feature Development</span></strong></p><br> <br> <ul> <li><span>Assist in building and maintaining ML data pipelines covering data ingestion, transformation, validation, and basic feature engineering for model training and inference workflows</span></li> <li><span>Support data quality checks, anomaly detection, and dataset preparation activities to ensure ML model inputs meet required standards</span></li> <li><span>Collaborate with the Data &amp; Analytics team to access and understand available data assets, following data governance and privacy guidelines</span></li> <li><span>Work with structured data sources including relational databases and enterprise system extracts, developing proficiency in handling diverse data types over time</span></li> </ul> <br> <p><strong><span>ML-Ops &amp; Production Support</span></strong></p><br> <br> <ul> <li><span>Support the implementation and maintenance of ML-Ops pipeline components including model packaging, deployment, and basic performance monitoring under senior team guidance</span></li> <li><span>Assist in deploying ML models to cloud environments using approved tooling (Azure Machine Learning, ML-flow, Docker, or equivalent)</span></li> <li><span>Monitor deployed models for observable performance issues and flag anomalies to the AI Architect or senior team members for investigation</span></li> <li><span>Maintain accurate records in model registries including versioning and change logs across AI initiatives</span></li> <li><span>Contribute to the documentation and validation support activities for ML models deployed in GxP-regulated contexts, following defined compliance processes</span></li> </ul> <br> <p><strong><span>Quality Assurance &amp; Testing</span></strong></p><br> <br> <ul> <li><span>Support the development and execution of testing activities for ML solutions, including data, pipeline tests, model performance checks, and basic integration testing</span></li> <li><span>Actively participate in code reviews and technical walkthroughs, applying feedback to improve code quality and engineering practices</span></li> <li><span>Document assigned ML components clearly including data preparation steps, model configurations, test results, and known issues</span></li> <li><span>Identify and escalate technical issues encountered across the ML stack in a timely and structured manner</span></li> </ul> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! &nbsp;</p><br> <p><strong>Learn more: jti.com</strong></p><br> <p><span> <span><strong>Join JTI Manufacturing Jordan as an Intern!</strong></span></span></p><br> <p><span><span><strong>Location: Air Cargo Street - Al Qastal</strong></span></span></p><br> <p><span><span><strong>Duration: 6 months (Paid Internship)</strong></span></span></p><br> <p><span><span>Are you a fresh graduate eager to embark on a journey that combines learning with hands-on exposure in a multinational manufacturing environment? JTI Manufacturing Jordan offers a unique opportunity to develop foundational skills, gain practical insights, and be part of one of the leading manufacturers in the country. This internship is designed to empower fresh graduates by immersing them in real-world scenarios and sophisticated international systems.<strong>Position Purpose:</strong></span></span></p><br> <p><span><span>At JTI, we are committed to shaping tomorrow’s leaders by providing you with the knowledge and skills essential for success. In this internship, you will explore manufacturing operations, learn from experts, and contribute to impactful projects in Quality, Production, Environmental Health &amp; Safety, and Integrated Work Systems.</span></span></p><br> <p><span><span><strong>Key Learning Opportunities:</strong></span></span></p><br> <p><span><span>Understanding Manufacturing Processes and Standards:</span></span></p><br> <p><span><span>Gain insights into the end-to-end manufacturing process, from raw material handling to the creation of the final product.</span></span></p><br> <p><span><span>Learn about global manufacturing Quality standards and actively participate in Quality Assurance and Quality Control activities.</span></span></p><br> <p><span><span>Explore Environmental Health and Safety (EHS) practices and understand factory safety protocols, risk management, and emergency procedures.</span></span></p><br> <p><span><span>Shadowing &amp; Observational Learning:</span></span></p><br> <p><span><span>Work closely with experienced team members, observing operational and technical tasks as well as troubleshooting techniques.</span></span></p><br> <p><span><span>Skill Development in Reporting &amp; Compliance:</span></span></p><br> <p><span><span>Assist in preparing reports, dashboards, and maintaining records to ensure robust quality and operational standards.</span></span></p><br> <p><span><span>Conduct compliance reviews and document corrective actions for non-compliance issues, learning the importance of adherence to safety and quality regulations.</span></span></p><br> <p><span><span>Active Participation in Process Improvement Initiatives:</span></span></p><br> <p><span><span>Gain exposure to process improvement projects such as Yield Projects, Quality-related projects, and 5S3R initiatives aimed at operational excellence.</span></span></p><br> <p><span><span>Participate in discussions on operational efficiency, loss reduction, and continuous improvement strategies, contributing your insights to ongoing initiatives.</span></span></p><br> <p><span><span>Integrated Work System (IWS) Learning:</span></span></p><br> <p><span><span>Be part of daily Integrated Work System (IWS) Cycle meetings to understand performance metrics, loss analysis, and the formulation of action plans.</span></span></p><br> <p><span><span>Discovering Digital Tools &amp; SAP Systems:</span></span></p><br> <p><span><span>Learn about SAP systems and how they integrate into manufacturing operations to enhance efficiency and tracking processes.</span></span></p><br> <p><span><span><strong>Required Skills:</strong></span></span></p><br> <p><span><span>Academic background in Engineering (Electrical, Mechanical, or similar).Proficiency in Microsoft Office tools.Strong communication and problem-solving skills.Fluency in English.Take the first step in your professional journey today by joining JTI Manufacturing Jordan. Apply now for a chance to learn, grow, and excel in a company that values innovation and excellence.</span>&nbsp;</span></p><br> <p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br> <p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>

<p><h4>Description</h4> <p><strong>About Maqsam</strong><br> Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p> <p><strong>Your opportunity</strong><br> As a senior AI agent architect, you will play a key role in designing, optimizing, and scaling AI-powered customer experiences for leading businesses across the region. You will be responsible for translating client requirements, business flows, and knowledge bases into reliable, high-performing AI agents that deliver accurate and natural interactions. This role involves structuring and improving knowledge sources, designing prompts and workflows, evaluating AI agent behavior, and continuously enhancing performance through testing and analysis. As the bridge between technical teams and client needs, you will collaborate closely with product, engineering, and customer success teams to ensure AI solutions are practical, scalable, and aligned with business goals. You will also contribute to defining best practices for AI agent architecture, prompt quality, and conversational design while helping shape the future of Arabic AI experiences at Maqsam.</p> <h4>Key responsibilities</h4> <ul> <li>Review client requirements, knowledge base documents, URLs, and business flows to assess readiness for AI agent implementation.</li> <li>Structure and optimize knowledge bases to improve retrieval quality, contextual accuracy, and agent reliability.</li> <li>Design, tune, and iterate on prompts, system messages, and agent instructions to improve response quality.</li> <li>Set up and improve AI agent workflows, actions, and interaction logic.</li> <li>Identify gaps, edge cases, and failure points in AI agent behavior and propose practical improvements.</li> <li>Define testing approaches for AI agents, including stress testing, scenario-based testing, and quality checks.</li> <li>Review testing results and client feedback, then translate them into clear improvements.</li> <li>Collaborate with product, engineering, customer success, and other teams to align AI agent behavior with client needs.</li> <li>Document decisions, issues, and recommendations clearly for internal teams and clients.</li> <li>Help define best practices for AI agent design, knowledge base structuring, prompt quality, and evaluation.</li> <li>Support and guide less experienced team members when needed.</li> </ul> <h4>Who we’re looking for</h4> <ul> <li>Strong technical background with hands-on experience in conversational AI, LLMs, AI agents, or chatbot platforms.</li> <li>Practical experience in prompt engineering, workflow design, automation systems, or AI agent configuration.</li> <li>Good understanding of knowledge base structuring, content quality, and how content impacts AI agent performance.</li> <li>Ability to analyze AI agent behavior, identify root causes of failures, and propose clear solutions.</li> <li>Experience with testing AI systems, including scenario testing, prompt evaluation, or quality assurance.</li> <li>Strong critical thinking and attention to detail.</li> <li>Excellent written and verbal communication skills, especially when explaining technical decisions or giving feedback.</li> <li>Ability to work effectively with cross-functional teams, including product, engineering, customer success, and client-facing teams.</li> <li>At least 2–3 years of relevant work experience is preferred.</li> <li>Experience with RAG systems, MCPs, external tools, APIs, or voice agents is a plus.</li> <li>Ability to work in a fast-changing environment and take ownership of ambiguous problems.</li> </ul> <h4>What we provide you</h4> <ul> <li>Join a world-class team at Maqsam, where your growth is our priority.</li> <li>A collaborative and friendly environment with flexible hours.</li> <li>Many opportunities to learn, grow, and become a world-class professional.</li> <li>A fair compensation.</li> <li>A culture that thrives on open communication and transparency.</li> <li>First-class health insurance.</li> <li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>About Maqsam</strong><br> Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p> <p><strong>Your opportunity</strong><br> As a senior AI agent architect, you will play a key role in designing, optimizing, and scaling AI-powered customer experiences for leading businesses across the region. You will be responsible for translating client requirements, business flows, and knowledge bases into reliable, high-performing AI agents that deliver accurate and natural interactions. This role involves structuring and improving knowledge sources, designing prompts and workflows, evaluating AI agent behavior, and continuously enhancing performance through testing and analysis. As the bridge between technical teams and client needs, you will collaborate closely with product, engineering, and customer success teams to ensure AI solutions are practical, scalable, and aligned with business goals. You will also contribute to defining best practices for AI agent architecture, prompt quality, and conversational design while helping shape the future of Arabic AI experiences at Maqsam.</p> <h4>Key responsibilities</h4> <ul> <li>Review client requirements, knowledge base documents, URLs, and business flows to assess readiness for AI agent implementation.</li> <li>Structure and optimize knowledge bases to improve retrieval quality, contextual accuracy, and agent reliability.</li> <li>Design, tune, and iterate on prompts, system messages, and agent instructions to improve response quality.</li> <li>Set up and improve AI agent workflows, actions, and interaction logic.</li> <li>Identify gaps, edge cases, and failure points in AI agent behavior and propose practical improvements.</li> <li>Define testing approaches for AI agents, including stress testing, scenario-based testing, and quality checks.</li> <li>Review testing results and client feedback, then translate them into clear improvements.</li> <li>Collaborate with product, engineering, customer success, and other teams to align AI agent behavior with client needs.</li> <li>Document decisions, issues, and recommendations clearly for internal teams and clients.</li> <li>Help define best practices for AI agent design, knowledge base structuring, prompt quality, and evaluation.</li> <li>Support and guide less experienced team members when needed.</li> </ul> <h4>Who we’re looking for</h4> <ul> <li>Strong technical background with hands-on experience in conversational AI, LLMs, AI agents, or chatbot platforms.</li> <li>Practical experience in prompt engineering, workflow design, automation systems, or AI agent configuration.</li> <li>Good understanding of knowledge base structuring, content quality, and how content impacts AI agent performance.</li> <li>Ability to analyze AI agent behavior, identify root causes of failures, and propose clear solutions.</li> <li>Experience with testing AI systems, including scenario testing, prompt evaluation, or quality assurance.</li> <li>Strong critical thinking and attention to detail.</li> <li>Excellent written and verbal communication skills, especially when explaining technical decisions or giving feedback.</li> <li>Ability to work effectively with cross-functional teams, including product, engineering, customer success, and client-facing teams.</li> <li>At least 2–3 years of relevant work experience is preferred.</li> <li>Experience with RAG systems, MCPs, external tools, APIs, or voice agents is a plus.</li> <li>Ability to work in a fast-changing environment and take ownership of ambiguous problems.</li> </ul> <h4>What we provide you</h4> <ul> <li>Join a world-class team at Maqsam, where your growth is our priority.</li> <li>A collaborative and friendly environment with flexible hours.</li> <li>Many opportunities to learn, grow, and become a world-class professional.</li> <li>A fair compensation.</li> <li>A culture that thrives on open communication and transparency.</li> <li>First-class health insurance.</li> <li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li> </ul></p><p></p>

<p><h4>Main scope of the role</h4> <ul> <li>Ensure a safe working environment.</li> <li>Implement and enforce safety policies and procedures.</li> <li>Conduct regular safety inspections.</li> <li>Identify potential hazards and mitigate risks.</li> <li>Provide safety training to employees.</li> <li>Investigate incidents and ensure compliance with safety regulations and standards.</li> </ul> <h4>Core safety & operational responsibilities</h4> <ul> <li>Develop, implement, and maintain safety policies in compliance with local, national, and international regulations.</li> <li>Conduct regular inspections, risk assessments, and safety audits.</li> <li>Lead safety awareness and training sessions.</li> <li>Investigate accidents, incidents, and near-misses; prepare detailed reports with corrective actions.</li> <li>Collaborate with management to develop and execute safety improvement plans.</li> <li>Maintain accurate records of incidents, inspections, trainings, and corrective actions.</li> <li>Ensure availability and proper use of PPE (Personal Protective Equipment).</li> <li>Serve as the main point of contact for safety-related matters.</li> <li>Provide guidance and support to employees on safety concerns.</li> <li>Ensure high standards of cleanliness and safety in the pool area.</li> <li>Monitor pool surroundings for guest and staff safety.</li> <li>Ensure regular cleaning and maintenance of facilities and safety equipment.</li> <li>Conduct daily follow-ups to ensure safety and service standards are maintained.</li> <li>Support implementation of new safety initiatives.</li> <li>Attend daily operational briefings.</li> </ul> <h4>Hospitality & team responsibilities</h4> <ul> <li>Promote teamwork and positive communication.</li> <li>Provide courteous, efficient, and professional service at all times.</li> <li>Maintain excellent grooming and hygiene standards.</li> <li>Build strong working relationships with colleagues.</li> <li>Support guest satisfaction and memorable guest experiences.</li> <li>Provide honest feedback and coach team members.</li> <li>Praise publicly and address concerns privately.</li> </ul> <h4>Special & additional duties</h4> <ul> <li>Perform duties aligned with Rixos core behaviours (trust, relationship, entrepreneurship, drive).</li> <li>Assist in task force teams for new openings.</li> <li>Carry out any other reasonable tasks assigned by management.</li> <li>Continuously look for areas of improvement.</li> <li>Provide constructive feedback.</li> </ul> <h4>Roles and responsibilities</h4> <h4>Planning and organising</h4> <h4>Sustainability management</h4> <h4>Strategy development</h4> <ul> <li>Develop and implement sustainability strategies focused on energy efficiency, water conservation, waste reduction, and sustainable building practices across all properties.</li> <li>Identify and promote best practices for sustainable engineering operations and technology use.</li> </ul> <h4>Project management</h4> <ul> <li>Lead sustainability projects such as energy audits, retrofitting initiatives, and green building certifications.</li> <li>Collaborate with engineering teams to integrate sustainable solutions into facility design and maintenance.</li> </ul> <h4>Monitoring and reporting</h4> <ul> <li>Monitor the performance of sustainability initiatives, including energy consumption and waste management metrics.</li> <li>Prepare and present reports on sustainability performance to senior management, identifying opportunities for improvement.</li> </ul> <h4>Compliance and certification</h4> <ul> <li>Ensure all engineering activities comply with local and international sustainability regulations and standards.</li> <li>Oversee the certification process for sustainability programs and ensure adherence to green building standards and environmental certifications.</li> </ul> <h4>Safety management</h4> <h4>Policy and procedure development</h4> <ul> <li>Develop, implement, and maintain safety policies and procedures specific to engineering operations.</li> <li>Conduct risk assessments to identify potential hazards in engineering practices and develop strategies to mitigate risks.</li> </ul> <h4>Training and compliance</h4> <ul> <li>Organize and conduct safety training programs for engineering staff, focusing on the safe use of equipment and compliance with safety regulations.</li> <li>Ensure that all engineering personnel adhere to safety protocols and procedures.</li> </ul> <h4>Incident management</h4> <ul> <li>Oversee the investigation of safety incidents and accidents, ensuring that corrective actions are taken and documented.</li> <li>Maintain records of safety incidents, inspections, and compliance with safety regulations.</li> </ul> <h4>Administrative oversight</h4> <h4>Operational support</h4> <ul> <li>Manage administrative functions related to sustainability and safety within the Engineering Department, including documentation and record-keeping.</li> <li>Support budget planning and procurement processes for sustainability and safety-related resources.</li> </ul> <h4>Team coordination</h4> <ul> <li>Supervise administrative staff within the Engineering Department, providing guidance and support on sustainability and safety-related tasks.</li> <li>Coordinate with other departments to integrate sustainability and safety practices into overall operational procedures.</li> </ul> <h4>Compliance and reporting</h4> <ul> <li>Prepare and maintain comprehensive reports on sustainability and safety performance, including compliance with regulations and standards.</li> <li>Ensure accurate and timely documentation for audits, inspections, and internal reviews.</li> </ul></p><p></p>

<p><h4>Main scope of the role</h4> <ul> <li>Ensure a safe working environment.</li> <li>Implement and enforce safety policies and procedures.</li> <li>Conduct regular safety inspections.</li> <li>Identify potential hazards and mitigate risks.</li> <li>Provide safety training to employees.</li> <li>Investigate incidents and ensure compliance with safety regulations and standards.</li> </ul> <h4>Core safety & operational responsibilities</h4> <ul> <li>Develop, implement, and maintain safety policies in compliance with local, national, and international regulations.</li> <li>Conduct regular inspections, risk assessments, and safety audits.</li> <li>Lead safety awareness and training sessions.</li> <li>Investigate accidents, incidents, and near-misses; prepare detailed reports with corrective actions.</li> <li>Collaborate with management to develop and execute safety improvement plans.</li> <li>Maintain accurate records of incidents, inspections, trainings, and corrective actions.</li> <li>Ensure availability and proper use of PPE (Personal Protective Equipment).</li> <li>Serve as the main point of contact for safety-related matters.</li> <li>Provide guidance and support to employees on safety concerns.</li> <li>Ensure high standards of cleanliness and safety in the pool area.</li> <li>Monitor pool surroundings for guest and staff safety.</li> <li>Ensure regular cleaning and maintenance of facilities and safety equipment.</li> <li>Conduct daily follow-ups to ensure safety and service standards are maintained.</li> <li>Support implementation of new safety initiatives.</li> <li>Attend daily operational briefings.</li> </ul> <h4>Hospitality & team responsibilities</h4> <ul> <li>Promote teamwork and positive communication.</li> <li>Provide courteous, efficient, and professional service at all times.</li> <li>Maintain excellent grooming and hygiene standards.</li> <li>Build strong working relationships with colleagues.</li> <li>Support guest satisfaction and memorable guest experiences.</li> <li>Provide honest feedback and coach team members.</li> <li>Praise publicly and address concerns privately.</li> </ul> <h4>Special & additional duties</h4> <ul> <li>Perform duties aligned with Rixos core behaviours (trust, relationship, entrepreneurship, drive).</li> <li>Assist in task force teams for new openings.</li> <li>Carry out any other reasonable tasks assigned by management.</li> <li>Continuously look for areas of improvement.</li> <li>Provide constructive feedback.</li> </ul> <h4>Roles and responsibilities</h4> <h4>Planning and organising</h4> <h4>Sustainability management</h4> <h4>Strategy development</h4> <ul> <li>Develop and implement sustainability strategies focused on energy efficiency, water conservation, waste reduction, and sustainable building practices across all properties.</li> <li>Identify and promote best practices for sustainable engineering operations and technology use.</li> </ul> <h4>Project management</h4> <ul> <li>Lead sustainability projects such as energy audits, retrofitting initiatives, and green building certifications.</li> <li>Collaborate with engineering teams to integrate sustainable solutions into facility design and maintenance.</li> </ul> <h4>Monitoring and reporting</h4> <ul> <li>Monitor the performance of sustainability initiatives, including energy consumption and waste management metrics.</li> <li>Prepare and present reports on sustainability performance to senior management, identifying opportunities for improvement.</li> </ul> <h4>Compliance and certification</h4> <ul> <li>Ensure all engineering activities comply with local and international sustainability regulations and standards.</li> <li>Oversee the certification process for sustainability programs and ensure adherence to green building standards and environmental certifications.</li> </ul> <h4>Safety management</h4> <h4>Policy and procedure development</h4> <ul> <li>Develop, implement, and maintain safety policies and procedures specific to engineering operations.</li> <li>Conduct risk assessments to identify potential hazards in engineering practices and develop strategies to mitigate risks.</li> </ul> <h4>Training and compliance</h4> <ul> <li>Organize and conduct safety training programs for engineering staff, focusing on the safe use of equipment and compliance with safety regulations.</li> <li>Ensure that all engineering personnel adhere to safety protocols and procedures.</li> </ul> <h4>Incident management</h4> <ul> <li>Oversee the investigation of safety incidents and accidents, ensuring that corrective actions are taken and documented.</li> <li>Maintain records of safety incidents, inspections, and compliance with safety regulations.</li> </ul> <h4>Administrative oversight</h4> <h4>Operational support</h4> <ul> <li>Manage administrative functions related to sustainability and safety within the Engineering Department, including documentation and record-keeping.</li> <li>Support budget planning and procurement processes for sustainability and safety-related resources.</li> </ul> <h4>Team coordination</h4> <ul> <li>Supervise administrative staff within the Engineering Department, providing guidance and support on sustainability and safety-related tasks.</li> <li>Coordinate with other departments to integrate sustainability and safety practices into overall operational procedures.</li> </ul> <h4>Compliance and reporting</h4> <ul> <li>Prepare and maintain comprehensive reports on sustainability and safety performance, including compliance with regulations and standards.</li> <li>Ensure accurate and timely documentation for audits, inspections, and internal reviews.</li> </ul></p><p></p>

<p><h4>About PwC in the Region</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p> <p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <h4>Career Opportunity in Risk Consulting Services</h4> <p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.</p> <p>Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.</p> <p>Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p> <h4>What is expected from you?</h4> <p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p> <ul> <li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li> <li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li> <li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li> <li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li> <li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients</li> <li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li> <li>Managing the engagement budget and economics</li> <li>Managing teams and the communication with the clients and stakeholders</li> <li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li> <li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li> <li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li> <li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li> <li>Drafting the audit findings, the related impact, potential risks, and recommendations</li> <li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li> <li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li> <li>Assisting our clients in the deployment and development of their internal audit and internal control function</li> <li>Studying business functions, gathering information, evaluating output requirements and formats</li> <li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li> <li>Ensuring adherence to compliance, quality and independence matters</li> <li>Commitment to continuous education and digital upskilling</li> <li>Performing other procedures as necessary to support issuance of the assurance deliverables</li> </ul> <h4>What will you bring?</h4> <p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p> <ul> <li>A degree in Accounting, Finance, Risk Management, Governance Industrial Engineering, or any related discipline</li> <li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li> <li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big 4 professional services firms</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li> <li>Strong report writing and analytical skills</li> <li>Bilingual proficiency in Arabic and English (oral and written)</li> <li>Business development and client relationship building skills</li> <li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li> <li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager</li> <li>Having a background in governance, risk management, and compliance with an up to date understanding of issues facing businesses and how to influence client conversations</li> <li>Experienced in assessment and testing of design and effectiveness of business controls</li> <li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li> <li>Commitment to valuing differences and working alongside diverse people and perspectives</li> <li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li> </ul></p><p></p>

<p><strong>1.&nbsp; Purpose of the Position:</strong></p> <p>Reporting to the CEO, the Finance Director provides strategic financial leadership for the organisation and its relevant entities, ensuring that financial resources, systems and controls enable the effective delivery of the organisation's strategy. The role is responsible for financial sustainability, planning, stewardship, governance, risk management, compliance, grant and programme finance, financial systems, and high-quality decision support to the CEO, Senior Management Team and Board.</p> <p>The Finance Director leads the Finance Department and works across all departments to ensure strong financial accountability, value for money, timely and reliable financial information, donor and statutory compliance, and a culture of responsible resource management. The role also contributes to strengthening the financial management capacity of local partners and organisational entities in line with the organisation's commitment to localisation, system strengthening and sustainable organisational effectiveness.</p> <p><strong>2.&nbsp; Responsibilities:</strong></p> <p><strong>Strategic Financial Leadership and Sustainability</strong></p> <ul> <li>Translate the organisation's strategy into multi-year financial plans, annual budgets, forecasts and financial scenarios.</li> <li>Advise the CEO, SMT and Board on financial performance, sustainability, affordability, trade-offs and strategic financial choices.</li> <li>Lead analysis of restricted and unrestricted income, cost recovery, reserves, liquidity, funding concentration and organisational financial sustainability.</li> <li>Develop financial scenarios and recommendations to support growth, contraction, new investments, programme expansion and changing funding conditions.</li> <li>Ensure the organisational operating model and resource allocation remain aligned with strategic priorities and available resources.</li> <li>Support the development of sustainable revenue and funding models while maintaining appropriate financial controls and risk parameters.</li> </ul> <p><strong>Budgeting, Forecasting and Financial Performance</strong></p> <ul> <li>Lead the annual organisational budgeting process and ensure departmental and programme budgets are aligned with strategic and operational priorities.</li> <li>Maintain rolling forecasts and cash-flow projections and identify emerging financial pressures or opportunities early.</li> <li>Provide regular budget-versus-actual analysis, forecasts, dashboards and management information to budget holders, SMT, CEO and Board.</li> <li>Work with Directors and budget holders to strengthen financial ownership, forecasting accuracy and corrective action.</li> <li>Ensure timely completion of monthly and annual accounts, reconciliations and financial statements.</li> </ul> <p><strong>Financial Governance, Risk and Compliance</strong></p> <ul> <li>Maintain and continuously improve the organisation's financial policies, procedures, delegated authorities and internal control framework.</li> <li>Ensure compliance with applicable laws, taxation, social security requirements, accounting standards, donor requirements and organisational policies.</li> <li>Lead financial risk identification and mitigation, including liquidity, fraud, foreign exchange, banking, partner, procurement and grant-related risks.</li> <li>Maintain appropriate fraud prevention, detection, reporting and response controls in coordination with the CEO and relevant functions.</li> <li>Maintain organisational readiness for internal and external audits, facilitate audit processes, respond to findings and ensure timely implementation of agreed actions.</li> <li>Escalate significant financial, compliance or control risks promptly to the CEO and, where appropriate, the Board.</li> <li>D. Grant, Programme and Donor Financial Management</li> </ul> <p><strong>Grant, Programme and Donor Financial Management</strong></p> <ul> <li>Provide financial leadership throughout the full grant cycle: proposal development, budgeting, contracting, implementation, reporting, amendment and close-out.</li> <li>Ensure proposal budgets are realistic, competitive, fully costed and compliant with donor requirements, including appropriate recovery of direct and indirect costs.</li> <li>Ensure timely, accurate and complete donor financial reports and supporting documentation.</li> <li>Monitor grant burn rates, co-financing obligations, exchange-rate exposure, cost recovery and financial performance, and flag risks early.</li> <li>Work closely with Programmes, Partnerships/Fundraising and other departments to ensure financial considerations inform programme design and donor negotiations.</li> <li>Provide guidance and training to staff on donor financial requirements and sound grant management.</li> </ul> <p><strong>Treasury, Accounting and Financial Operations</strong></p> <ul> <li>Oversee all financial transactions, bank accounts, petty cash, credit cards, ledgers, reconciliations, creditors and debtors for the organisation and its relevant entities.</li> <li>Ensure effective cash and treasury management, maintaining adequate liquidity while maximising responsible use of available funds.</li> <li>Oversee payroll-related financial processes, statutory deductions, tax compliance and financial aspects of staff benefits.</li> <li>Ensure appropriate authorisation, segregation of duties, documentation and record retention for financial transactions.</li> <li>Maintain accurate fixed-asset records, depreciation schedules and planned replacement information.</li> </ul> <p><strong>Procurement, Contracting and Value for Money</strong></p> <ul> <li>Provide financial oversight and guidance for procurement and contracting processes in coordination with relevant departments.</li> <li>Support maintenance of appropriate supplier information and financial due diligence processes.</li> <li>Promote value for money through cost analysis, competitive procurement, responsible resource use and identification of efficiency opportunities.</li> <li>Review significant financial and commercial commitments within delegated authority and advise the CEO on material commitments and risks.</li> <li>Provide financial oversight of significant procurement and contractual commitments, without assuming responsibility for the procurement function.</li> <li>Ensure significant financial commitments are affordable, appropriately budgeted, authorised and compliant with the organisation's financial policies and delegated authorities.</li> <li>Provide independent financial analysis and challenge on material commitments, pricing, financial exposure and value for money.</li> <li>Advise the CEO and SMT on the financial implications, risks and affordability of significant commercial and contractual commitments.</li> <li>Ensure appropriate financial controls are applied before financial commitments are approved.</li> </ul> <p><strong>Financial Systems, Data and Digital Transformation</strong></p> <ul> <li>Lead the effective use, development and continuous improvement of the organisation's ERP and financial management systems.</li> <li>Drive appropriate automation and digitalisation of financial processes to improve efficiency, accuracy, controls and timely reporting.</li> <li>Ensure financial data quality, integrity, security and accessibility for authorised decision-makers.</li> <li>Develop clear financial dashboards and analytical tools that turn financial data into actionable management information.</li> </ul> <p><strong>Partner Financial Management, Localisation and System Strengthening</strong></p> <ul> <li>Lead or support financial due diligence of local partners and other recipients of organisational funds using proportionate, risk-based approaches.</li> <li>Strengthen partner financial management capacity through assessment, coaching, guidance and practical capacity-development support.</li> <li>Ensure partner financial monitoring balances accountability and compliance with the organisation's commitment to localisation and locally led delivery.</li> <li>Support locally registered entities, offices and partners to strengthen financial systems, controls and sustainability.</li> </ul> <p><strong>Finance Team Leadership and Organisational Contribution</strong></p> <ul> <li>Lead, coach and develop the Finance team, establishing clear responsibilities, performance expectations, delegation and accountability.</li> <li>Build succession and professional development within the Finance Department and reduce dependency on individual staff members.</li> <li>Represent Finance as an active member of SMT, contributing beyond the finance portfolio to organisational strategy, risk, culture and performance.</li> <li>Build financial literacy across the organisation by providing practical guidance and training to budget holders and relevant staff.</li> <li>Promote constructive cross-departmental relationships and a culture in which Finance is both a strong control function and an effective strategic partner.</li> <li>Undertake other responsibilities reasonably assigned by the CEO consistent with the seniority and purpose of the role.</li> </ul> <p><strong>3. Key Results Areas:</strong></p> <ul> <li>Strategic Financial Planning and Sustainability - multi-year financial plans, annual budgets and scenarios are aligned with the organisation's strategy and support organisational sustainability.</li> <li>Financial Performance and Decision Support - CEO, SMT and Board receive timely, accurate and decision-useful financial analysis, forecasts and dashboards.</li> <li>Financial Governance, Risk and Compliance - effective controls are maintained; material risks are identified early; statutory, donor and organisational requirements are met.</li> <li>Grant and Programme Financial Management - proposal budgets, grant monitoring, donor reporting and grant close-out are timely, accurate and compliant.</li> <li>Organisational Efficiency and Value for Money - resources are used responsibly and opportunities for efficiency, cost control and improved cost recovery are actively pursued.</li> <li>Systems, Data and Digital Transformation - financial systems and processes provide reliable data, efficient workflows and strong controls.</li> <li>Partner Financial Management and Localisation - partner due diligence and capacity strengthening support accountable and sustainable locally led delivery.</li> <li>Finance Team Leadership and Succession - the Finance Department demonstrates strong performance, accountability, delegation, learning and succession readiness.</li> <li>Audit and Assurance - statutory and donor audits are completed effectively and agreed recommendations are addressed in a timely manner.</li> </ul> <p><strong>4. Organisational Values:</strong></p> <ul> <li><strong>Integrity: </strong>Transparency, accountability, sound stewardship and ethical conduct in all decisions and actions.</li> <li><strong>Resilience: </strong>Adaptability, perseverance, responsible risk management and teamwork through changing conditions.</li> <li><strong>Impact: </strong>Using resources strategically to achieve measurable and meaningful results.</li> <li><strong>Innovation: </strong>Continuous improvement, intelligent use of technology and context-based solutions.</li> </ul> <p><strong>5. Education, Qualifications, Competences, Skills Required:</strong></p> <p><em>Essential:</em></p> <ul> <li>Bachelor's degree in Accounting, Finance, Business Administration or a closely related field.</li> <li>At least 12 years of progressively responsible experience in finance, accounting and financial management, including significant senior leadership responsibility.</li> <li>At least five years of relevant professional experience in the NGO/international development sector, including international or multi-country financial management exposure.</li> <li>Demonstrated experience in strategic financial planning, organisational budgeting, forecasting, cash-flow management and financial sustainability analysis.</li> <li>Strong experience with institutional donor financial management, grant budgeting, reporting, compliance and audits.</li> <li>Strong knowledge of financial controls, risk management, statutory compliance and audit processes.</li> <li>Demonstrated experience leading and developing finance teams and working effectively as part of senior management.</li> <li>Strong experience with ERP/financial management systems and their implementation, development or optimisation.</li> <li>Ability to translate complex financial information into clear analysis and recommendations for non-finance leaders and governance bodies.</li> <li>Excellent analytical, problem-solving, judgement and decision-support skills.</li> <li>Excellent written and spoken English and Arabic.</li> <li>Strong understanding of the international development and peacebuilding operating environment and commitment to the organisation's mission and values.</li> </ul> <p><em>Preferred:</em></p> <ul> <li>Postgraduate degree and/or recognised professional finance/accounting qualification such as CMA, CPA, ACCA or equivalent.</li> <li>Experience in multi-entity or international non-profit financial management, including US non-profit structures.</li> <li>Experience with partner financial due diligence and capacity strengthening in locally led programmes.</li> <li>Experience leading finance digitalisation, ERP optimisation, automation and management dashboards.</li> <li>Experience advising Boards, Finance/Audit Committees or equivalent governance bodies.</li> <li>Experience with contracts, procurement and non-profit legal or regulatory structures.</li> </ul> <p><strong>6. Core Leadership Competencies</strong></p> <ul> <li>Strategic thinking and financial judgement</li> <li>Financial stewardship and accountability</li> <li>Risk awareness and proactive problem-solving</li> <li>Decision support and business partnering</li> <li>People leadership, coaching and delegation</li> <li>Collaboration and constructive challenge</li> <li>Change leadership and continuous improvement</li> <li>Data-driven analysis and clear communication</li> <li>Integrity, discretion and professional independence</li> </ul> <p><strong>7. Authority and Representation</strong></p> <p>The Finance Director is authorised to represent the organisation in financial discussions with auditors, banks, donors/partners, suppliers, contractors and relevant authorities, and to approve or commit financial transactions within the delegated authority limits established by the Board, President and/or CEO. Material commitments, exceptions and risks must be escalated in accordance with the organisation's approved delegation and governance framework.</p> <p><strong>* Candidates are encouraged to apply before the deadline 13 September 2026.</strong></p> <p><strong>** If a suitable candidate is recruited , the position will be closed</strong></p> <p>&nbsp;</p> <p>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>As part of the Commercial Team, the Sales Executive is responsible for driving revenue and developing business opportunities by building strong relationships with clients, identifying new accounts, and promoting the full range of hotel services. This role works closely with clients, Four Seasons hotels, and industry partners to maximize sales opportunities while delivering exceptional service and supporting the hotel’s overall commercial objectives.</p><br><br><p><b>What You Will Do</b></p><br><br><p>· Make telephone and personal sales calls on accounts within assigned market areas and follow up promptly with appropriate action.</p><br><br><p>· Prospect and develop new accounts and business opportunities.</p><br><br><p>· Follow up on all leads and maintain strong relationships with Worldwide Sales Offices (WSOs) and other Four Seasons Hotels.</p><br><br><p>· Negotiate with clients to achieve maximum revenue and profitability while meeting client needs.</p><br><br><p>· Evaluate, solicit, sell, and confirm business to achieve individual goals and overall budgeted sales and profitability.</p><br><br><p>· Qualify prospective leads based on their potential profitability.</p><br><br><p>· Develop client data and recommend programs and alternative proposals to meet clients’ needs.</p><br><br><p>· Report monthly performance against assigned plans and goals.</p><br><br><p>· Maintain comprehensive knowledge of the competitive local landscape.</p><br><br><p>· Promote and sell all hotel services.</p><br><br><p>· Maintain an effective and professional plan of correspondence with clients and business partners.</p><br><br><p>· Keep supervisors promptly and fully informed of any problems or matters of significance requiring attention and corrective action.</p><br><br><p>· Participate in sales meetings and relevant industry organizations to represent the hotel and Four Seasons professionally.</p><br><br><p>· Maintain a professional appearance and conduct personal behavior in a mature and professional manner when representing the hotel or company.</p><br><br><p>· Follow all hotel policies, safety protocols, and cleanliness standards.</p><br><br><p>· Maintain discretion and professionalism when interacting with guests, clients, and business partners.</p><br><br><p>· Work professionally and cooperatively with colleagues and supervisors, contributing to a positive and respectful team atmosphere.</p><br><br><p>· Participate in regular team meetings and ongoing training to support service excellence.</p><br><br><p>· Adhere to company policies, grooming standards, and performance expectations.</p><br><br><p>· Comply with Four Seasons Category One &amp; Two Work Rules and Standards of Conduct (EmPact).</p><br><br><p><b>What You Bring</b></p><br><br><p>· Bachelor’s Degree or Diploma in Business Administration.</p><br><br><p>· A minimum of 1 year of experience in the same or a similar position.</p><br><br><p>· Excellent verbal communication skills in both Arabic and English.</p><br><br><p>· Strong attention to detail.</p><br><br><p>· Strong interpersonal, negotiation, and relationship-building skills.</p><br><br><p><b>What We Offer</b></p><br><br><p>· Competitive salary and comprehensive benefits package.</p><br><br><p>· Excellent training and development opportunities.</p><br><br><p>· Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</p><br><br><p>· Recognition programs and employee wellness initiatives.</p><br><br><p><b>Schedule &amp; Hours</b></p><br><br><p>· Full time Job.</p><br><br><p>· Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>As a member of the Commercial Team, the Sales Manager is responsible for driving sales activities, developing key accounts, and securing group and individual business opportunities to maximize revenue, profitability, and guest satisfaction. The role focuses on building strong client relationships, identifying new business opportunities, and supporting the hotel's overall sales and marketing objectives.</p><br><br><p><b>What You Will Do</b></p><br><br><ul><li>Follow up on all leads and maintain strong relationships with Worldwide Sales Offices (WSOs<b>)</b> and other Four Seasons Hotels.</li><li>Create and maintain permanent files for all groups with strong room-night potential.</li><li>Conduct property tours for meeting planners and potential clients.</li><li>Negotiate with clients to achieve maximum revenue and profitability while meeting client needs. </li><li>Evaluate, solicit, sell, and confirm business in line with individual goals and the hotel's overall sales and profitability targets.</li><li>Qualify prospective leads based on their profitability and business potential.</li><li>Develop proposals and recommend programs that meet client needs, including alternative options where appropriate.</li><li>Promote and sell all hotel services.</li><li>Maintain an effective correspondence and follow-up plan.</li><li>Report monthly performance against established plans and goals.</li><li>Keep supervisors promptly and fully informed of significant problems or unusual matters to ensure timely corrective action.</li><li>Coordinate with other Department Heads to ensure a high level of guest and group satisfaction.</li><li>Follow up on the progress of confirmed business and ensure appropriate coordination.</li><li>Assist in developing and executing projects for assigned market areas to increase sales activity, volume, and profitability.</li><li>Maintain assigned files in accordance with the guidelines outlined in account coverage programs.</li><li>Participate in sales meetings and relevant industry organizations to represent the hotel and the company.</li><li>Maintain comprehensive knowledge of local competition, including their services, facilities, and market positioning.</li><li>Provide input on the local segment of the Marketing Plan and budget.</li><li>Maintain a professional appearance at all times and demonstrate mature, professional business conduct when representing the hotel or company.</li><li>Perform other tasks and projects as assigned by hotel management.</li></ul><p><b>What You Bring</b></p><br><br><ul><li>A high school diploma or equivalent qualification, with relevant experience considered.</li><li>A minimum of three years of experience in a similar sales role, preferably within the hospitality industry.</li><li>Excellent verbal communication skills in both Arabic and English.</li><li>Strong attention to detail.</li><li>Strong interpersonal and relationship-building skills.</li><li>A proactive approach to identifying sales opportunities and achieving business objectives.</li></ul><p><b>What We Offer</b></p><br><br><ul><li>Competitive salary and comprehensive benefits package.</li><li>Excellent training and development opportunities.</li><li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li><li>Recognition programs and employee wellness initiatives.</li></ul><p><b>Schedule &amp; Hours</b></p><br><br><ul><li>Full time Job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Location: Amman, Jordan Job Description: The Fresh Full Stack Developer is responsible for supporting the design, development, maintenance, and enhancement of application features across backend, frontend, and database layers.<br> This position is intended for a fresh graduate or early-career professional seeking to build practical experience within a structured development environment while working under the guidance of senior team members and adhering to established coding standards, SDLC processes, and architectural guidelines.<br> Key Responsibilities: Application Development: Support the development of backend services using C# and .<br>NET Core. Assist in the implementation of frontend components using jQuery, Bootstrap, and Metronic UI.<br> Contribute to the development and maintenance of RESTful APIs for internal and external use.<br> Participate in implementing business logic within multi-tenant environments under guidance.<br> Assist in maintaining Windows client applications where required.<br> Support mobile application tasks as assigned by the Development Team Lead.<br> Database &amp; Data Handling: Write and maintain basic SQL Server queries, views, and stored procedures with support from senior developers.<br> Support efforts to ensure data accuracy, consistency, and reliability.<br> Follow best practices for database access, transactions, and data handling.<br> Assist in troubleshooting data-related issues.<br> Code Quality &amp; Standards: Write clean, readable, and maintainable code in accordance with team standards.<br> Participate in code reviews and apply feedback in a timely manner.<br> Learn and follow defined architecture principles and design patterns.<br> Assist with improving and refactoring existing code under guidance.<br> Apply appropriate error handling, logging, and validation in assigned tasks.<br> SDLC &amp; Delivery: Work within Agile/Scrum methodology.<br> Participate in sprint planning, daily standups, reviews, and retrospectives.<br> Complete assigned tasks within agreed timelines with support from the team.<br> Collaborate with QA to resolve defects and improve application quality.<br> Support deployments to QA and UAT environments when required.<br> DevOps &amp; Repository Usage: Follow defined branching and merging practices.<br> Use GitHub / Azure DevOps repositories for source control.<br> Maintain clear and traceable commits aligned with assigned work items.<br> Assist in resolving build issues related to assigned code changes.<br> Knowledge Sharing &amp; Documentation: Document assigned modules, APIs, and implemented logic.<br> Maintain up-to-date technical documentation for completed work.<br> Participate in knowledge-sharing sessions.<br> Communicate progress, issues, and understanding of assigned features to team members.<br> Collaboration &amp; Communication: Work closely with Senior Developers and Development Team Lead.<br> Coordinate with QA, DevOps, and Infrastructure teams as needed.<br> Escalate blockers, questions, or unclear requirements in a timely manner.<br> Collaborate effectively with distributed teams.<br> Security &amp; Compliance: Follow secure coding practices.<br> Handle sensitive data responsibly and confidentially.<br> Comply with internal security policies and access controls.<br> Support logging, traceability, and audit requirements as needed.<br> Job Relations: Reports to Development Team Lead.<br> Works closely with Senior Developers, QA, DevOps, and Infra teams.<br> Coordinates with Technical Delivery Lead as required.<br> Bachelor’s degree in computer engineering, Computer Science, or related field.<br> Fresh graduate or up to 1 year of experience in software development.<br> Competencies: Willingness to learn and respond positively to feedback.<br> Good organizational and time management skills.<br> Effective communication and documentation ability.<br> Analytical thinking and a problem-solving mindset.<br> Ability to work effectively within a fast-paced team environment.<br> Skills: Backend: Basic knowledge of C# and .<br>NET Core. Frontend: Basic knowledge of HTML, CSS, JavaScript, jQuery, Bootstrap, and Metronic.<br> Database: Basic knowledge of Microsoft SQL Server.<br> Real-time: Exposure to SignalR is a plus.<br> Version Control: Familiarity with Git (GitHub / Azure DevOps).<br> CI/CD: Basic understanding of Azure DevOps Pipelines or similar tools.<br> Documentation: Familiarity with SharePoint or internal documentation tools.<br> Project Management: Familiarity with Jira / Azure Boards.<br> Preferred Skills: Academic projects, internships, graduation projects, or personal projects are considered an advantage.<br> Basic familiarity with C#, .<br>NET Core, SQL Server, JavaScript, jQuery, and web application concepts.<br> Exposure to Agile/Scrum, Git, Jira, DevOps, or CI/CD concepts is considered a plus.<br> Languages: Fluent in English (required).<br> Arabic proficiency (preferred).<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong>Senior Program Manager, Jordan</span> <span><strong>Reports to:</strong> Head of Programming, JWBG/Jordan</span> <br> <span><strong>Department:</strong>&nbsp; Global Programs</span> <span><strong>Salary Grade:&nbsp;</strong>11</span> <br> <p><span><strong>Job Summary</strong></span></p><br><p>As the CRS programming lead for Jordan, you will manage and provide will provide strategic direction, leadership, and management of the Jordan country office portfolio to ensure the establishment and successful implementation of high-quality CRS and partner programming serving the poor and vulnerable.&nbsp;In addition to your program quality and management capacities, your partnership and representation skills will help to ensure strong CRS coordination in Jordan. Your leadership, management and knowledge will ensure that the Jordan Country Office delivers high-quality programming and continuously works towards improving the impact of its programming. As a Senior Manager you will proactively work with Senior Management Team (SMT) members to manage security and mitigate security risks and, as time allows, you will provide programming backstop for the CRS response in JWBG.</p><br><p><span><strong>Roles and Key Responsibilities</strong></span></p><br><ul> <li>In collaboration with the Deputy Country Representative (DCR) for JWBG, and lead for Jordan programming, provide strategic direction for the design of the country office strategic frameworks and plans, including the development of resource mobilization strategies to optimize the impact of programming interventions in line with regional and agency strategic priorities.</li> <li>Lead and/or support local partners in high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context and technical requirements of projects. Coordinate planning of activities across various projects from different sectors<span> to ensure integration of program interventions and efficiency in implementation.</span></li> <li>In coordination with regional and JWBG colleagues, cultivate effective donor relationships, enabling lead generation and identifying strategic growth opportunities.&nbsp;Also, oversee the business development cycle to ensure quality proposals per agency and donor standards.&nbsp;</li> <li>Support representation efforts in the Middle East regional hub and&nbsp;pursue appropriate growth of programs.</li> <li>Provide accompaniment to CRS’ key local partner, Caritas Jordan, overseeing the identification, assessment and strengthening of partnerships relevant to CRS Jordan and the appropriate application of partnership concepts, tools and approaches.&nbsp;</li> <li>Ensure technical assistance and capacity strengthening for partner and/or CRS project teams in project management standards and related MEAL, business development and operational activities. Identify training opportunities, develop training curriculums, and deliver trainings to partner staff and CRS team members.</li> <li>Lead the development of program learning - identify opportunities for learning, research and publications in Jordan&nbsp;and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency's knowledge management agenda. Ensure integration of innovations and best practices.</li> <li>Ensure excellent communication and coordination with JWBG operations and program teams, to ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.&nbsp;</li> <li>Champion&nbsp;safeguarding&nbsp;and support quality implementation of CRS safeguarding policy and principles.&nbsp;&nbsp;</li> <li>Support JWBG with programming leadership coverage when available/appropriate, including occasionally in Gaza.</li></ul><br><p>Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States.&nbsp;Catholic Relief Services&nbsp;works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. &nbsp;Catholic Relief Services’&nbsp;relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.&nbsp; We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.</p><br><p>CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.</p><br><p>CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.</p><br><p>CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.</p><br><p><i>Disclaimer:&nbsp; This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.&nbsp;</i></p><br><p>CRS is an Equal Opportunity Employer.</p><br> <br> </div>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>The Salesforce Marketing Cloud Manager is responsible for leading the strategy, execution, and optimization of CRM and loyalty initiatives to drive revenue growth, customer lifetime value, and program profitability. The role owns end-to-end campaign performance, leveraging Salesforce Marketing Cloud capabilities to deliver data-driven, personalized customer engagement across multiple channels. This role plays a key leadership function in translating business objectives into scalable CRM strategies, ensuring alignment with commercial goals across fuel and non-fuel businesses.</p> <h4>Role responsibilities</h4> <p><strong>CRM & loyalty strategy (leadership ownership)</strong></p> <ul> <li>Lead the development and execution of revenue-driven CRM and loyalty strategies aligned with business objectives.</li> <li>Own the CRM and loyalty roadmap, ensuring measurable impact on revenue, retention, and customer lifetime value.</li> <li>Define targeting, segmentation, and personalization strategies to maximize commercial outcomes.</li> <li>Build business cases, forecast revenue impact, and track ROI of CRM initiatives.</li> </ul> <p><strong>Salesforce Marketing Cloud management</strong></p> <ul> <li>Own and optimize the use of Salesforce Marketing Cloud modules including Journey Builder, Automation Studio, Email Studio, Mobile Connect, and CDP.</li> <li>Drive platform governance, data integrity, and best practices across all CRM operations.</li> <li>Collaborate with IT and data teams to enhance platform capabilities, integrations, and scalability.</li> <li>Lead implementation of advanced features such as Einstein, Datorama, and real-time personalization.</li> </ul> <p><strong>Campaign strategy & execution</strong></p> <ul> <li>Oversee the planning and execution of multi-channel campaigns (email, SMS, push, in-app).</li> <li>Ensure campaigns are commercially driven, with clear revenue and performance KPIs.</li> <li>Guide lifecycle marketing strategies to improve acquisition, engagement, retention, and cross-sell.</li> <li>Lead A/B and multivariate testing strategies to optimize performance.</li> </ul> <p><strong>Data, analytics & performance management</strong></p> <ul> <li>Own campaign performance reporting including revenue uplift, incremental GP, and ROI.</li> <li>Develop dashboards and reporting frameworks linking CRM performance to business KPIs.</li> <li>Generate actionable insights to continuously optimize campaign effectiveness.</li> <li>Conduct post-campaign analysis and implement learnings into future planning.</li> </ul> <p><strong>Customer segmentation & personalization</strong></p> <ul> <li>Define and refine customer segmentation frameworks based on value, behavior, and lifecycle stage.</li> <li>Drive advanced personalization strategies to increase conversion and basket size.</li> <li>Partner with analytics teams to leverage predictive modeling and AI-driven insights.</li> </ul> <p><strong>Stakeholder & team leadership</strong></p> <ul> <li>Lead cross-functional collaboration with Marketing, Retail, Digital, and IT teams.</li> <li>Manage external agencies and technology partners to deliver high-quality CRM campaigns.</li> <li>Mentor and develop CRM team members, ensuring capability growth and best practice adoption.</li> <li>Align CRM activities with broader marketing and commercial strategies.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business, Marketing, or related field (MBA preferred).</li> <li>7–10+ years of CRM, loyalty, or marketing automation experience.</li> <li>Strong hands-on expertise in Salesforce Marketing Cloud ecosystem.</li> <li>Proven experience managing teams and large-scale CRM programs.</li> <li>Advanced knowledge of SQL, data modeling, and analytics.</li> <li>Experience in retail, loyalty, or customer-centric industries preferred.</li> </ul> <h4>Key skills</h4> <ul> <li>Strategic thinking with strong commercial acumen</li> <li>Leadership and stakeholder management</li> <li>Advanced CRM and marketing automation expertise</li> <li>Data-driven decision making</li> <li>Strong communication and project management skills</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>The Salesforce Marketing Cloud Manager is responsible for leading the strategy, execution, and optimization of CRM and loyalty initiatives to drive revenue growth, customer lifetime value, and program profitability. The role owns end-to-end campaign performance, leveraging Salesforce Marketing Cloud capabilities to deliver data-driven, personalized customer engagement across multiple channels. This role plays a key leadership function in translating business objectives into scalable CRM strategies, ensuring alignment with commercial goals across fuel and non-fuel businesses.</p> <h4>Role responsibilities</h4> <p><strong>CRM & loyalty strategy (leadership ownership)</strong></p> <ul> <li>Lead the development and execution of revenue-driven CRM and loyalty strategies aligned with business objectives.</li> <li>Own the CRM and loyalty roadmap, ensuring measurable impact on revenue, retention, and customer lifetime value.</li> <li>Define targeting, segmentation, and personalization strategies to maximize commercial outcomes.</li> <li>Build business cases, forecast revenue impact, and track ROI of CRM initiatives.</li> </ul> <p><strong>Salesforce Marketing Cloud management</strong></p> <ul> <li>Own and optimize the use of Salesforce Marketing Cloud modules including Journey Builder, Automation Studio, Email Studio, Mobile Connect, and CDP.</li> <li>Drive platform governance, data integrity, and best practices across all CRM operations.</li> <li>Collaborate with IT and data teams to enhance platform capabilities, integrations, and scalability.</li> <li>Lead implementation of advanced features such as Einstein, Datorama, and real-time personalization.</li> </ul> <p><strong>Campaign strategy & execution</strong></p> <ul> <li>Oversee the planning and execution of multi-channel campaigns (email, SMS, push, in-app).</li> <li>Ensure campaigns are commercially driven, with clear revenue and performance KPIs.</li> <li>Guide lifecycle marketing strategies to improve acquisition, engagement, retention, and cross-sell.</li> <li>Lead A/B and multivariate testing strategies to optimize performance.</li> </ul> <p><strong>Data, analytics & performance management</strong></p> <ul> <li>Own campaign performance reporting including revenue uplift, incremental GP, and ROI.</li> <li>Develop dashboards and reporting frameworks linking CRM performance to business KPIs.</li> <li>Generate actionable insights to continuously optimize campaign effectiveness.</li> <li>Conduct post-campaign analysis and implement learnings into future planning.</li> </ul> <p><strong>Customer segmentation & personalization</strong></p> <ul> <li>Define and refine customer segmentation frameworks based on value, behavior, and lifecycle stage.</li> <li>Drive advanced personalization strategies to increase conversion and basket size.</li> <li>Partner with analytics teams to leverage predictive modeling and AI-driven insights.</li> </ul> <p><strong>Stakeholder & team leadership</strong></p> <ul> <li>Lead cross-functional collaboration with Marketing, Retail, Digital, and IT teams.</li> <li>Manage external agencies and technology partners to deliver high-quality CRM campaigns.</li> <li>Mentor and develop CRM team members, ensuring capability growth and best practice adoption.</li> <li>Align CRM activities with broader marketing and commercial strategies.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business, Marketing, or related field (MBA preferred).</li> <li>7–10+ years of CRM, loyalty, or marketing automation experience.</li> <li>Strong hands-on expertise in Salesforce Marketing Cloud ecosystem.</li> <li>Proven experience managing teams and large-scale CRM programs.</li> <li>Advanced knowledge of SQL, data modeling, and analytics.</li> <li>Experience in retail, loyalty, or customer-centric industries preferred.</li> </ul> <h4>Key skills</h4> <ul> <li>Strategic thinking with strong commercial acumen</li> <li>Leadership and stakeholder management</li> <li>Advanced CRM and marketing automation expertise</li> <li>Data-driven decision making</li> <li>Strong communication and project management skills</li> </ul></p><p></p>

<p><h4>Deloitte overview<\/h4>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 23 offices in 15 countries with 7,000+ professionals in the Levant region and the wider GCC.<\/p>\n<p>We have served as trusted advisors for clients for almost 100 years and contributed to the advancements and growth of the professional services industry in the region.<\/p>\n<p>We have received numerous awards in the last few years, such as Brand Finance\u2019s strongest and most valuable \"commercial services\" brand in the world for the 6th consecutive year (2024), the Great Place to Work\u00ae and Best Workplaces\u2122 in the UAE (2022-2023), the Great Place to Work\u00ae and Best Workplaces\u2122 in the KSA (2022-2023), \"World\u2019s Most Attractive Employers\" (2023), the Middle East Tax Firm of the Year (2023). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n\n<h4>Role overview: Business Analyst in M&A \u2013 Corporate Finance<\/h4>\n<p>During your tenure as a Business Analyst in M&A \u2013 Corporate Finance, you will demonstrate and develop your capabilities in the following areas:<\/p>\n<ul>\n<li>Research key industry trends, company specific information and relevant industry financial data using various databases and tools available<\/li>\n<li>Assist with building financial models to support clients with decision making and negotiations<\/li>\n<li>Develop and analyse financial forecasts to estimate business valuation using different methodologies such as comparable companies, DCF and transaction multiples analysis and conduct sensitivity and scenario analysis<\/li>\n<li>Analyse financial and other data using different tools and techniques for data visualization and industry research to help create insights<\/li>\n<li>Assist with preparation of transaction collaterals such as teaser, information memorandum, etc.<\/li>\n<li>Evaluate company\u2019s operational and financial performance, financial position and capital structure<\/li>\n<li>Understand the company\u2019s business fundamentals, industry positioning and growth prospects<\/li>\n<li>Assist senior team members with project management and coordinating multiple stakeholders across the transaction lifecycle<\/li>\n<\/ul>\n\n<h4>Leadership capabilities<\/h4>\n<ul>\n<li>Builds own understanding of our purpose and values; explores opportunities for impact<\/li>\n<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent<\/li>\n<li>Understands expectations and demonstrates personal accountability for keeping performance on track<\/li>\n<li>Actively focuses on developing effective communication and relationship-building skills<\/li>\n<li>Understands how their daily work contributes to the priorities of the team and the business<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Bachelor\u2019s degree in finance, accounting or any related field \u2013 e.g. Maths, Engineering, Finance, Economics, Business Administration<\/li>\n<li>ACA or ACCA or CFA or MBA or equivalent, with emphasis on corporate finance, or investment analysis is a plus<\/li>\n<li>Up to 2 years of experience in Corporate Finance, M&A Advisory or Investment Banking \/ Private Equity with experience in areas such as business valuations, mergers & acquisitions, financial modeling, and raising debt or equity<\/li>\n<li>Willingness to pursue a financial or accounting designations (CFA \/ ACCA \/ CA)<\/li>\n<li>Willing and able to travel and spend project time regionally<\/li>\n<li>Strong interpersonal and communication skills<\/li>\n<li>Advanced level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint)<\/li>\n<li>Excellent business writing skills<\/li>\n<li>Bilinguals (English & Arabic) preferred<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Deloitte overview<\/h4>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 23 offices in 15 countries with 7,000+ professionals in the Levant region and the wider GCC.<\/p>\n<p>We have served as trusted advisors for clients for almost 100 years and contributed to the advancements and growth of the professional services industry in the region.<\/p>\n<p>We have received numerous awards in the last few years, such as Brand Finance\u2019s strongest and most valuable \"commercial services\" brand in the world for the 6th consecutive year (2024), the Great Place to Work\u00ae and Best Workplaces\u2122 in the UAE (2022-2023), the Great Place to Work\u00ae and Best Workplaces\u2122 in the KSA (2022-2023), \"World\u2019s Most Attractive Employers\" (2023), the Middle East Tax Firm of the Year (2023). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n\n<h4>Role overview: Business Analyst in M&A \u2013 Corporate Finance<\/h4>\n<p>During your tenure as a Business Analyst in M&A \u2013 Corporate Finance, you will demonstrate and develop your capabilities in the following areas:<\/p>\n<ul>\n<li>Research key industry trends, company specific information and relevant industry financial data using various databases and tools available<\/li>\n<li>Assist with building financial models to support clients with decision making and negotiations<\/li>\n<li>Develop and analyse financial forecasts to estimate business valuation using different methodologies such as comparable companies, DCF and transaction multiples analysis and conduct sensitivity and scenario analysis<\/li>\n<li>Analyse financial and other data using different tools and techniques for data visualization and industry research to help create insights<\/li>\n<li>Assist with preparation of transaction collaterals such as teaser, information memorandum, etc.<\/li>\n<li>Evaluate company\u2019s operational and financial performance, financial position and capital structure<\/li>\n<li>Understand the company\u2019s business fundamentals, industry positioning and growth prospects<\/li>\n<li>Assist senior team members with project management and coordinating multiple stakeholders across the transaction lifecycle<\/li>\n<\/ul>\n\n<h4>Leadership capabilities<\/h4>\n<ul>\n<li>Builds own understanding of our purpose and values; explores opportunities for impact<\/li>\n<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent<\/li>\n<li>Understands expectations and demonstrates personal accountability for keeping performance on track<\/li>\n<li>Actively focuses on developing effective communication and relationship-building skills<\/li>\n<li>Understands how their daily work contributes to the priorities of the team and the business<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Bachelor\u2019s degree in finance, accounting or any related field \u2013 e.g. Maths, Engineering, Finance, Economics, Business Administration<\/li>\n<li>ACA or ACCA or CFA or MBA or equivalent, with emphasis on corporate finance, or investment analysis is a plus<\/li>\n<li>Up to 2 years of experience in Corporate Finance, M&A Advisory or Investment Banking \/ Private Equity with experience in areas such as business valuations, mergers & acquisitions, financial modeling, and raising debt or equity<\/li>\n<li>Willingness to pursue a financial or accounting designations (CFA \/ ACCA \/ CA)<\/li>\n<li>Willing and able to travel and spend project time regionally<\/li>\n<li>Strong interpersonal and communication skills<\/li>\n<li>Advanced level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint)<\/li>\n<li>Excellent business writing skills<\/li>\n<li>Bilinguals (English & Arabic) preferred<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>About Maqsam</h4> <p>At Maqsam, we’re building the friendliest cloud communication suite in MENA. Businesses use Maqsam to make and receive calls anywhere in the world, get local and international numbers without friction, build interactive voice responses, supervise and record their call-centre teams, and support customers over WhatsApp and other channels.</p> <p>We’re growing fast, we sit at the heart of a real problem for growing businesses, and we’re in the middle of an exciting shift, from a feature factory toward genuine product discovery. You’ll join a world-class team whose members have built products at Google, Booking, Microsoft, Verizon, Orange, and Zain.</p> <h4>Your opportunity</h4> <p>We’re hiring an experienced product manager to drive key parts of our administration area, the account, team, permissions, and configuration layer our customers rely on every day, plus the compliance and regulatory capabilities that let them operate legally across MENA markets. You’ll take clear ownership of a defined set of products within this area from day one, and you’ll have room to grow your remit as you prove yourself.</p> <p>This is a hands-on, high-ownership role at the intersection of product, engineering, compliance, and our revenue teams. You’ll partner closely with the squad lead and, given your experience, be trusted to run significant areas independently. Much of the work is turning operational and market requirements into clear, shippable product, so you’ll be equally comfortable digging into a new market’s requirements and writing a crisp and clear requirements for the squad.</p> <p>You’ll report to: the VP of Product.<br> You’ll work day-to-day with: Engineering, UX/UI (Design), Compliance, Legal, Finance, and the Revenue teams (Support, Success, Sales).<br> Squad: Administration.</p> <h4>Your top responsibilities</h4> <li>The administration layer. Take clear ownership of account, team, roles and permissions, and configuration surfaces, the backbone that, when done well, makes Maqsam feel effortless to run. Outcome: measurable drop in admin-related friction and support load.</li> <li>Regulatory and market-readiness features. Work closely with legal and compliance teams to turn regional and market requirements (e.g. business verification, identity, and reporting needs across MENA markets) into prioritised, well-specified product, so Maqsam’s product expands cleanly into new markets and the customer experience stays simple.</li> <li>Cross-team leadership. Act as the lead product point of contact across Engineering, Compliance, Finance, and Revenue, aligning stakeholders, protecting engineering focus, and keeping the roadmap honest under changing priorities. Outcome: fast, clean resolutions instead of fire-drills.</li> <li>Product source-of-truth. Establish and maintain the product documentation for your area so the team has a reliable reference for how it actually works. Outcome: a maintained source of truth others can rely on.</li> <li>Evidence-led discovery. Talk to users, use our analytics, and bring evidence, not just requests, into what we build next.</li> <h4>We expect from you</h4> <li>4+ years in B2B product management (SaaS or software), with a strong track record of shipping and owning meaningful product areas independently.</li> <li>Advanced stakeholder management across technical and non-technical partners; you build alignment and lead without authority.</li> <li>Exceptional written and verbal communication with stakeholders.</li> <li>Comfort with ambiguity and shifting priorities; you create structure and order without waiting for it.</li> <li>Technical fluency; you collaborate closely and credibly with engineers.</li> <li>Data-literate; you think analytically and you are data driven.</li> <li>Fluent in English and Arabic.</li> <li>Demonstrated ownership and accountability for outcomes; genuine curiosity and drive to learn.</li> <li>LLM/AI experience or familiarity.</li> <h4>Nice to have</h4> <li>Telecom / CPaaS / CCaaS / contact-centre domain background.</li> <li>Exposure to AI-powered product features (a growing bet across Maqsam).</li> <li>Experience building or maintaining integrations / public APIs.</li> <li>Experience with legal and compliance product scope.</li> <li>Storytelling communication.</li> <h4>What we provide</h4> <p>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</p> <li>A collaborative and friendly environment with flexible hours.</li> <li>Many opportunities to learn, grow and become a world-class professional.</li> <li>A fair compensation.</li> <li>A culture that thrives on open communication and transparency.</li> <li>First-class health insurance.</li> <li>Part of something big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li></p><p></p>

<p><h4>Program summary</h4> <p>KBR, through the AFCAP V Program, assists the U.S. Air Force by offering Southwest Asia Transient Aircraft Services (SWA TAS). These services facilitate essential aircraft arrivals and departures services for United States and Coalition Forces. Alongside SWA Transient Aircraft Services, KBR delivers engineering support, NTV leasing, LAMS, power production, BOS-I, and a range of quality-of-life solutions that help sustain base operations.</p> <h4>Job summary</h4> <p>The Alternate Site Manager (ASM) is responsible for supporting the day-to-day management, coordination, and performance of all Transient Aircraft Services (TAS) operations at an assigned installation within the Southwest Asia Area of Responsibility (AOR). Reporting directly to the Site Manager, the ASM ensures aircraft servicing operations are executed safely, efficiently, and in full compliance with the Performance Work Statement (PWS), contractual requirements, applicable Technical Orders, airfield safety standards, and U.S. Government/U.S. Air Force directives.</p> <p>This position provides leadership across all flight line operations, including aircraft arrival, marshaling, parking, servicing, turn-around, and departure activities, while assisting in the supervision of all assigned personnel supporting TAS operations. The ASM serves as the designated authority in the absence of the Site Manager and is accountable for maintaining operational continuity, coordinating with Government stakeholders, and ensuring consistent performance in a high-tempo, 24/7/365 austere environment.</p> <h4>Roles and responsibilities</h4> <ul> <li>Maintain a ZERO Harm workplace by enforcing strict adherence to flight line safety standards, FOD prevention programs, and tool control procedures at all times.</li> <li>Ensure full compliance with Environmental, Safety, and Quality Assurance requirements; support documentation, reporting, and enforcement across TAS operations.</li> <li>Assist in the daily oversight of TAS operations, including aircraft arrival, marshaling, parking, servicing, turn-around, and departure activities to ensure PWS performance objectives are met.</li> <li>Lead, supervise, and mentor assigned personnel during shifts; reinforce operational discipline, safety standards, and quality execution.</li> <li>Serve as the acting Site Manager in the absence of the Site Manager, maintaining full authority over daily operations and decision-making.</li> <li>Coordinate daily tasking and priorities; assign work, monitor execution, and resolve operational challenges impacting aircraft flow and mission execution.</li> <li>Schedule personnel (shifts, rotations, coverage) to maintain required 24/7/365 service levels, including surge and contingency operations.</li> <li>Inspect and audit in-process and completed work to verify compliance with PWS requirements, Technical Orders, and airfield procedures; implement corrective actions as required.</li> <li>Oversee execution of aircraft ground handling and servicing operations to ensure safety, efficiency, and compliance with applicable standards.</li> <li>Monitor performance trends, identify operational risks, and assist in implementing corrective actions to sustain mission readiness.</li> <li>Maintain effective coordination with Government stakeholders (COR, ACO, Airfield Management, Maintenance Operations Center (MOC), and other mission partners).</li> <li>Ensure accurate documentation, reporting, and records management, including staffing updates, performance metrics, and operational deliverables.</li> <li>Maintain accountability of on-site equipment, vehicles, and tools; ensure proper use, maintenance, and documentation.</li> <li>Support training, qualification, and readiness of personnel; ensure all team members meet required certifications and standards.</li> <li>Assist with transition, mobilization, and demobilization activities to maintain continuity of operations.</li> <li>Plan, organize, and prioritize multiple competing requirements in a dynamic, austere environment while maintaining mission focus.</li> <li>Perform additional duties and special projects as assigned by the Site Manager.</li> </ul> <h4>Basic qualifications</h4> <ul> <li>U.S. National (USN) with an active Secret Security Clearance</li> <li>Minimum 6 years of experience in aviation operations, aircraft maintenance, or Transient Aircraft Services</li> <li>Demonstrated experience in flight line operations and aircraft servicing</li> <li>Prior experience in a supervisory or leadership role</li> <li>Strong knowledge of: <ul> <li>Aircraft ground handling and servicing procedures</li> <li>Airfield safety requirements and flight line operations</li> <li>Applicable Technical Orders and maintenance practices</li> </ul> </li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Prior experience managing TAS operations at locations such as: <ul> <li>Prince Sultan Air Base</li> <li>Al Udeid Air Base</li> <li>Al Dhafra Air Base</li> <li>Ali Al Salem Air Base</li> <li>Muwaffaq Salti Air Base</li> </ul> </li> <li>Prior experience supporting U.S. Air Force TAS operations</li> </ul> <h4>KBR benefits</h4> <p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance,</p><p></p>