Activity Supervisor Jobs
1919 Jobs Found
Jordan - Jordan
<strong>Overview</strong> <br> <br> <p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p> <p> </p> <p>Oversee all food services operations under the general guidance of the Site Manager. The Dining Facility Manager/ASM will direct all work and be responsible for performance in each facility (to include subcontractors) to meet the specific performance requirements and standards in the Performance Work Statement (PWS).</p> <br> <strong>Responsibilities</strong> <br> <br> <ul> <li>Dining Facility Manager/ASM will be responsible for food services operations and personnel supervision to include subcontractors in accordance with the performance work statement. Food service operation to include: DFAC management, cooking, food preparation, baking, serving, replenishing food, storeroom operations, water delivery and DFAC equipment maintenance.</li> <li>Shall conduct all food handling, storage, receiving and transferring of subsistence in strict accordance with the applicable Tri-Service Food Code and keep records of all food received and stored as required, verifying proper handling and storage procedures are used.</li> <li>Shall coordinate with the Government Food Service Advisor for preparation and posting of the daily/weekly menus.</li> <li>Manage subcontractor performance with food preparation, serving, cashier operations, cleanliness of the dining areas, serving lines, kitchens, temperature danger zones, dishwashing and storage areas IAW with PWS and SOPs.</li> <li>Maintain all equipment accountability and serviceability and turn-in and ordering of equipment stock levels.</li> <li>Ensure that all employees are in compliance with all established Safety Policies and Regulations.</li> <li>Direct and ensure that HACCP controls are followed.</li> <li>Establish and maintain a comprehensive food safety training program.</li> <li>Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas.</li> <li>Responsible for ensuring precise execution of company time reporting procedures and accurate</li> <li>completion of timesheet.</li> <li>Responsible for assisting the site manager with CDRL report completion and quality control.</li> <li>Shall perform escort duties.</li> <li>Performs other duties and assignments as required.</li> <li>The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain comprehensive inventory of all duties, responsibilities and qualifications required of employees to perform this job.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <p> <strong>Education / Certifications:</strong> </p> <ul> <li>Must have a High School diploma or equivalent, associate degree preferred.</li> <li>Must have or shall be able to pass and maintain a current ServSafe certification.</li> <li>Must be certified or shall be willing to receive certification to drive up to a 10K forklift.</li> <li>Must be able to or shall be willing to learn to drive manual transmission vehicles.</li> <li>Must be a U.S. Citizen with a current, valid U. S. Passport and U. S. Driver s License.</li> <li>Must have and maintain a valid U. S. SECRET or Interim Secret Security Clearance prior to deployment.</li> <li>Must be able to read, write, speak and understand English fluently.</li> <li>Must be able to pass MOD18 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li> <li>Candidates must successfully complete hands on CBRN (chemical, biological, radiological, and nuclear) defense training. Training includes the successful fit testing of DoD provided protective gear.</li> </ul> <p> <strong>Experience:</strong> </p> <ul> <li>Five (5) years experience in food service operations.</li> <li>Three (3) years must have been served as a supervisor or assistant manager.</li> </ul> <p> <strong>Skills:</strong> </p> <ul> <li>Must be knowledgeable in Tri-Service Food Code, Food Safety Program AFI 34-239, AFMAN 34-240, Food Service Program Management Armed Forces Recipe System, inventory control, HACCP, and the U.S Department of Health and Human Services Food Code standards.</li> <li>Thorough understanding of quality customer food service and preparation of nutritional meals.</li> <li>Must be computer proficient in MS Office products.</li> <li>Must be able to work under pressure.</li> <li>Service oriented.</li> </ul> <p> <strong>Supervisory/Budget Responsibilities</strong>:</p> <ul> <li>Must be willing to familiarize self with program financials to include PMRs and EACs.</li> </ul> <p> <strong>Other requirements:</strong> </p> <ul> <li>Working environment will change between environmentally controlled office and storage activities exposed to outside environment. Pushing carts loaded with supplies, food items.</li> <li>Overtime and shift work may be required depending on contractual needs. Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. Task specific work environment training will be provided as required. Must be prepared to function in a wartime environment to support U. S. interests. 100% Overseas Assignment.</li> </ul> At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Assistant Manager, Customs Clearance Company: Nestl Jordan POSITION SUMMARY Administrate delivery of all cargo, process of all custom releases, monitor all receivables and ensure work within required timeframe. Assist Import supervisor to resolve all transactional issues. Manage all cargo custom clearance and ensure full alignment with the intermarket supply team and relevant stakeholders (DSP - Transport team - Physical Logistics team). Managing the relationship with customs authorities & local customs agent. Up to date knowledge about all regulations related to all authorities involved in the clearance. A DAY IN THE LIFE 'Execute all the steps for clearance of Raw/Packaging Materials and Finished Goods 'Monitor the shipments arrival, maintain status report for all shipments and obtain delivery orders from the shipping lines and forwarding companies 'Obtain any permissions required for clearance 'Proactively check and follow status of shipping documents, update the KPI on a weekly basis and present and address documents errors/delays within the right forums 'Monitor and track inland transit of shipments. Ensure on time customs sampling and follow with laboratories to receive the test result at the earliest Ensure on time customs declaration of the shipments, check and validate the goods information in it Coordinate shipements and sampling with JFDA and all relevant local and transit authorities Daily follow up on Lane status and release timelines. 'Track and forecast goods delivery timing and share the weekly deliveries with the stakeholders Coordinate all deliveries to Nestl s Warehouse/DC Coordinate with DSP Team on prioritization of the clearance and testing shipment to ensure supply as needed Coordinate with Warehouse Team on the arrival of shipments and any handling of sampling needed 'Validate all local clearance charge invoices 'Monitor and coordinate with 3rd party clearance companies to work according to Nestl s strategies and requirement. 'Resolve discrepancies, reduce delays and expedite delivery. 'Manage DO extension if delay in pulling the container or deposit empty container back to port 'Ensure correct HS code is used for clearing the product and coordinate with HO in case of doubts</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What will make you successful At least 3 years relevant and successful operational experience in one or more of the following: - Import - Logistic 1- Knowledge on HS code , existing custom duty agreements between receiving country and supplier 2. Network with custom officers and municipality representative in receiving country 3. Core knowledge of the 10 Corporate Business Principles and expert knowledge in our areas of responsibility. (mandatory - do not remove or change) 4. Knowledge of the WHO International Code of Marketing of Breast-milk Substitutes & the FTSE4Good responsible investment index. (mandatory - do not remove or change). 5.Knowledge of SAP transactions related to shipment tracking 6. Knowledge in best practice, principles and regulation of Quality, Safety, Health and Environment</p><p></p></section>
YALJ Group
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Planning Manager is responsible for leading and managing the planning, scheduling, monitoring, and reporting activities for major high-rise construction projects.</p><p>The role is responsible for establishing and maintaining the overall project baseline schedule, coordinating planning activities across engineering, procurement, construction, MEP, subcontractors, and project management teams, and ensuring that projects are delivered in accordance with approved time schedules, contractual requirements, and project milestones.</p><p>The Planning Manager will provide senior management with accurate information regarding project progress, critical activities, delays, risks, recovery plans, and forecast completion dates.</p><p><br></p><p>A. Planning & Scheduling</p><ul><li>Develop, review, and maintain the <b>Master Baseline Programme</b> for high-rise construction projects.</li><li>Develop detailed project schedules covering:</li><li>Design and engineering</li><li>Authorities approvals</li><li>Procurement</li><li>Mobilization</li><li>Enabling works</li><li>Structure and concrete works</li><li>Façade and external works</li><li>MEP works</li><li>Finishes</li><li>Testing & commissioning</li><li>Handover and close-out</li><li>Establish the project <b>Work Breakdown Structure (WBS)</b> and appropriate activity coding.</li><li>Develop detailed <b>Level 3, Level 4 and Level 5 schedules</b> as required.</li><li>Prepare resource-loaded and cost-loaded schedules where required.</li><li>Ensure logical relationships, activity durations, constraints, calendars, and milestones are properly established.</li><li>Establish and maintain project baseline schedules in accordance with contractual requirements.</li><li>Review and approve detailed programmes submitted by subcontractors and suppliers.</li><li>Ensure all project schedules are properly integrated.</li></ul><p>B. Progress Monitoring & Control</p><ul><li>Monitor actual progress against the approved baseline programme.</li><li>Establish appropriate progress measurement systems and methodologies.</li><li>Collect and validate progress data from site teams, subcontractors, consultants, and project departments.</li><li>Prepare weekly and monthly progress updates.</li><li>Analyze planned versus actual progress and identify deviations.</li><li>Monitor critical and near-critical activities.</li><li>Identify potential delays at an early stage and recommend corrective actions.</li><li>Maintain accurate records of planned, actual, and forecast completion dates.</li><li>Conduct regular site walks to verify physical progress against reported progress.</li></ul><p>C. Critical Path & Delay Management</p><ul><li>Identify and continuously monitor the <b>Critical Path</b> and critical activities.</li><li>Analyze the impact of delays on project milestones and contractual completion dates.</li><li>Conduct <b>Time Impact Analysis (TIA)</b> where required.</li><li>Prepare delay analysis and support the project team in evaluating extension-of-time claims.</li><li>Identify root causes of delays and recommend mitigation measures.</li><li>Develop recovery and acceleration programmes when projects fall behind schedule.</li><li>Monitor the effectiveness of recovery plans and report progress to senior management.</li><li>Maintain a comprehensive <b>Delay Register</b> and risk-based schedule assessment.</li></ul><p>D. High-Rise Construction Planning</p><p>The Planning Manager should have strong understanding of the specific sequencing and challenges associated with high-rise buildings, including:</p><ul><li>Excavation and foundation works</li><li>Basement construction</li><li>Piling and shoring</li><li>Raft foundations</li><li>Core wall construction</li><li>Vertical structural elements</li><li>Typical floor cycles</li><li>Tower crane and hoist requirements</li><li>Concrete pouring cycles</li><li>Façade installation</li><li>MEP vertical risers</li><li>MEP floor-by-floor installation</li><li>Drywall and partition works</li><li>Internal finishes</li><li>Mock-ups and approvals</li><li>Testing and commissioning</li><li>Vertical transportation</li><li>External works and landscaping</li><li>Authority inspections and approvals</li><li>Snagging and de-snagging</li><li>Testing, commissioning and handover</li></ul><p>The Planning Manager shall ensure that construction sequencing reflects realistic site productivity, resource availability, access constraints, and interface requirements.</p><p>E. Coordination</p><ul><li>Coordinate closely with:</li><li>Project Director</li><li>Construction Manager</li><li>Project Managers</li><li>Engineering/Design Team</li><li>Procurement Department</li><li>Commercial/Contracts Department</li><li>MEP Team</li><li>QA/QC Department</li><li>HSE Department</li><li>Site Engineers</li><li>Subcontractors</li><li>Consultants</li><li>Lead regular planning and progress meetings.</li><li>Coordinate programme interfaces between civil, structural, architectural, MEP, façade, and specialist works.</li><li>Ensure that procurement and material delivery schedules are aligned with construction requirements.</li><li>Identify interface constraints that could affect project progress.</li></ul><p>F. Reporting</p><p>Prepare and present accurate planning and project-control reports, including:</p><ul><li>Daily/weekly progress reports</li><li>Weekly look-ahead programmes</li><li>Two-week and three-week look-ahead schedules</li><li>Monthly progress reports</li><li>Executive management reports</li><li>S-Curves</li><li>Progress dashboards</li><li>Planned vs. actual progress</li><li>Earned Value reports where applicable</li><li>Critical Path analysis</li><li>Delay analysis</li><li>Recovery programmes</li><li>Resource histograms</li><li>Manpower forecasts</li><li>Equipment forecasts</li><li>Procurement schedules</li><li>Material delivery schedules</li><li>Risk and opportunity reports</li><li>Project completion forecasts</li></ul><p>G. Resource Planning</p><ul><li>Develop manpower and equipment requirements based on project schedules.</li><li>Prepare and maintain resource histograms.</li><li>Monitor planned versus actual manpower.</li><li>Identify resource shortages that may affect project progress.</li><li>Coordinate with construction management regarding workforce requirements.</li><li>Assess productivity rates and recommend corrective actions where productivity is below target.</li></ul><p>H. Procurement & Engineering Integration</p><ul><li>Integrate procurement activities into the overall project programme.</li><li>Monitor long-lead items and critical materials.</li><li>Track material submittals, approvals, manufacturing, delivery, and installation.</li><li>Coordinate engineering deliverables with construction requirements.</li><li>Monitor design/shop drawing/submittal schedules.</li><li>Highlight potential procurement or engineering delays affecting site activities.</li></ul><p>I. Subcontractor Planning</p><ul><li>Review subcontractors' baseline programmes and schedules.</li><li>Ensure subcontractor programmes are aligned with the main project programme.</li><li>Monitor subcontractor progress and productivity.</li><li>Challenge unrealistic programmes and progress claims.</li><li>Require subcontractors to submit recovery programmes when necessary.</li><li>Integrate subcontractor schedules into the overall project schedule.</li><li>Monitor subcontractor milestones and contractual obligations.</li></ul><p>J. Risk Management</p><ul><li>Identify schedule-related risks and opportunities.</li><li>Maintain a project schedule risk register.</li><li>Assess the potential impact of risks on project completion.</li><li>Develop mitigation and contingency measures.</li><li>Support management in making informed decisions regarding programme risks.</li><li>Participate in project risk review meetings.</li></ul><p><br></p><p>3. Key Deliverables</p><p>The Planning Manager is expected to ensure timely preparation and maintenance of:</p><ul><li>Approved Project Baseline Programme</li><li>Master Programme</li><li>Detailed Construction Programme</li><li>Engineering Programme</li><li>Procurement Programme</li><li>Subcontractor Programmes</li><li>Recovery/Acceleration Programmes</li><li>Weekly Look-Ahead Programmes</li><li>Monthly Updated Programme</li><li>Progress Measurement System</li><li>S-Curves</li><li>Resource Histograms</li><li>Manpower Forecasts</li><li>Critical Path Analysis</li><li>Delay Analysis</li><li>Time Impact Analysis</li><li>Schedule Risk Register</li><li>Progress Reports</li><li>Project Completion Forecast</li><li>As-Built Programme</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Essential</p><ul><li>Primavera P6 Professional</li><li>Advanced Excel</li><li>Critical Path Method (CPM)</li><li>Baseline and schedule updates</li><li>Progress measurement</li><li>Resource loading</li><li>S-Curve development</li><li>Schedule variance analysis</li><li>Delay analysis</li><li>Recovery planning</li><li>Time Impact Analysis</li><li>Earned Value Management</li><li>Construction sequencing</li><li>Resource planning</li><li>Subcontractor programme management</li></ul><p>Preferred</p><ul><li>Power BI / project dashboards</li><li>BIM 4D / 5D knowledge</li><li>Cost-loaded scheduling</li><li>Oracle Primavera P6 EPPM</li><li>Asta Powerproject</li><li>Knowledge of FIDIC contracts and extension-of-time principles</li></ul><p><br></p></div>
toto
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Posting Title : Ethics Officer, P3, Department/ Office : UNRWA - Commissioner-General Office - Headquarters Amman Location Posting Period : HQ Amman 14 June 2026-11 July 2026 Job Opening number : PHONE_NUMBER-R-HQ Amman Staffing Exercise : N/A Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Ethics Officer reports to the Chief of Ethics Office Responsibilities Contributes substantively to developing and improving policies, directives, guidelines, procedures and other internal documents to support an appropriate ethical framework; reviews and provides input on policies, standards, guidance, and practices relevant to supporting a culture of ethics and compliance; supports the development of and drafts the annual Ethics Office strategy and work plan; proactively suggests activities in line with overall strategy, objectives and corresponding budget proposals; keeps abreast of new developments and best practices in ethics to ensure continual enhancement of related UNRWA policies, programmes, and training initiatives. In coordination with the Chief, Ethics Office and in collaboration with the relevant Departments and Fields , contributes substantively to designing, developing and delivering training and outreach to increase awareness on ethical issues; drafts outreach materials such as brochures, posters and regular messages for publication; updates the Ethics Office Intranet Page and the external web page to reflect new developments in Ethics policies, training programmes and activities; manages the Ethics Focal Points Network by providing advice, guidance, support, preparing for monthly meetings and keeping records. In direct coordination with Chief, Ethics Office, provides support in administering and proposing amendments/ revisions to the annual conflict of interest disclosure for international staff (United Nations Financial Disclosure Programme (UNFDP)) in accordance with rules and procedures established by the Agency and the UN system; provides assistance to the Area Staff Declaration of Interest Programme (ASDIP) as necessary. Provides confidential ethics advice and guidance to management and individual personnel on ethical issues, including but not limited to workplace issues, conflicts of interests, gifts and honors, and outside employment and activities; supports the Case Management System by recording and analyzing trends and recommending measures to improve the system. Coordinates with Chief, Ethics Office on and conducts prima facie assessments of retaliation cases in accordance with the Agency's Whistleblower Protection Policy, and in coordination with the Ethics Officer, drafts PaR assessments and recommends temporary protective measures as applicable. Supports the development of key ethics risk indicators and ensures effective risk management practices which encompass the identification, mitigation and monitoring of risks relating to the work of the Ethics Office; supports the Chief, Ethics Office with the work of the Women Advisory Forum, Organizational Culture Change, and other initiatives; supports the work plan of the Protection from Sexual Exploitation and Abuse and Sexual Harassment Coordinator in relation to developing awareness-raising tools and campaigns and ensures streamlining those with other Ethics-related training and materials. Drafts the Ethics Office annual report, quarterly reports and briefing notes containing recommendations on possible actions to promote adherence to high ethical standards in all aspects of the organization's functioning. Participates in relevant inter-agency United Nations and other international fora and discussions. Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default -Analyzing -Creating and Innovating -Formulating Strategies and concepts -Relating and Networking-Planning and Organizing -Solid Training skills -Learning and Researching Education Advanced university degree (master's or equivalent) from an accredited educational institution in law, international law, public administration, human resources management, behavioral sciences, with a focus on ethics or a related field. Job Specific Qualifications Work Experience At least five years of progressively responsible and relevant experience in areas relevant to the management of ethics issues and integrity training, such as law, corporate compliance, employee relations and staff misconduct and investigation is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have a minimum of two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. Advanced university degree (master's or equivalent) from an accredited educational institution in law, international law, public administration, human resources management, behavioral sciences, with a focus on ethics or a related field is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>Advanced university degree (master's or equivalent) from an accredited educational institution in law, international law, public administration, human resources management, behavioral sciences, with a focus on ethics or a related field.</p><h2>Job Specific Qualifications</h2><p>Work Experience</p><p>At least five years of progressively responsible and relevant experience in areas relevant to the management of ethics issues and integrity training, such as law, corporate compliance, employee relations and staff misconduct and investigation is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have a minimum of two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. Advanced university degree (master's or equivalent) from an accredited educational institution in law, international law, public administration, human resources management, behavioral sciences, with a focus on ethics or a related field is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Knowledge of Arabic is desirable. Familiarity with the UN system, rules, regulations and standards of conduct is desirable.</p><p></p></section>
Jordan - Amman
<p>Managing relationships with premium segment clients by adhering to the highest standards of service quality, responding to their inquiries, and processing their transactions with the required speed and efficiency all with the aim of strengthening the relationship with them and attracting new clients from this segment. Additionally, promoting the bank's services and products, including new offerings, and explaining them in a clear, accurate, and professional manner in order to increase the bank s sales and achieve the desired objectives.</p><p><strong>Responsibilities:</strong></p><ul><li>Welcomes premium clients, understands their requests and needs for the bank s services and products, and works to fulfill them efficiently with the highest levels of service within defined standards.</li><li>Responds to their inquiries in a way that reflects positively on the bank and ensures building good, long-term relationships to guarantee their ongoing business with the bank.</li><li>Markets all the bank s services and products, including new ones, to premium clients and explains them clearly, professionally, and accurately to increase the bank s sales of these services and products and achieve objectives.</li><li>Implements the external and internal sales plan to acquire new clients in the premium segment.</li><li>Conducts regular field visits to current and targeted clients to open new communication channels and attract a new client base, contributing to the growth of the bank s portfolio in both assets and liabilities.</li><li>Studies credit facility requests submitted by portfolio clients, verifies completeness of data and necessary information, ensures compliance with conditions and approved credit policy, checks completeness of documents, records recommendations, and forwards them to the direct supervisor.</li><li>Manages relationships with premium clients within the portfolio and works on developing and providing high-quality service through various bank service channels, including cross-selling and after-sales services.</li><li>Receives requests (including client requests) through the CRM-CX system or related forms for: Opening new and additional accounts and related tasks and modifications, including linked accounts. Requests for issuing balance certificates, interest, and commissions. Requests for subscription, rental, renewal, and cancellation of safety deposit boxes. Requests for credit cards, Visa Electron, prepaid cards, and electronic services. Requests for opening, renewing, and canceling deposits and certificates of deposit on the banking system. Requests for standing orders and instructions. Requests for transfers between accounts. Requests for personal loans (personal advances, car financing, housing loans). Requests for power of attorney. Requests for special conditions.</li><li>Receives checkbook requests and inputs them into the automated system.</li><li>Issues and executes transfers on the automated system.</li><li>Updates premium clients data.</li><li>Follows up on the execution of premium segment transactions by the relevant departments, ensures completion of all documents and rectification of transaction errors, reviews pending (unexecuted) transactions, and identifies reasons for non-execution to ensure processing and protect the bank s rights.</li><li>Collects various information about premium clients and updates their data in coordination with relevant departments to maintain accurate and up-to-date information for communication and to identify potential sales opportunities.</li><li>Monitors and promotes premium client services and encourages clients to develop their relationship with the bank to increase profitability for this segment.</li><li>Handles telephone and verbal inquiries from premium clients and provides solutions to problems that may arise during transaction processing as quickly as possible to facilitate service delivery.</li><li>Follows up on any feedback or suggestions from clients and takes them into consideration to strengthen relationships.</li><li>Ensures compliance with audit, regulatory, and anti-money laundering requirements, conducts Know Your Customer reviews, and assesses risks related to onboarding new clients.</li><li>Works closely with branch/area managers and the segment development unit to build a selected premium client base, ensuring increased bank profitability and achievement of required performance indicators.</li><li>Proposes, in coordination with relevant parties, modifications to bank products and services and contributes to proposing new competitive products based on feedback received from clients of various targeted products.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in administrative sciences, banking, or any related field.</li><li>Practical experience of no less than 3 years in sales management and customer service.</li><li>Practical experience with CRM-CX systems.</li><li>Knowledge of the English language.</li><li>Thorough knowledge of the bank s services, products, and approved programs.</li><li>Good knowledge of policies and procedures governing work and their updates (both internal and external).</li><li>Proficiency in using computers and working with various applied systems.</li><li>Skills in direct selling, cross-selling, and relationship management.</li><li>Time management skills.</li><li>Analytical skills.</li><li>Ability to negotiate and persuade.</li><li>Ability to motivate and work in a team spirit.</li><li>Politeness and good manners.</li><li>Ability to understand clients needs.</li><li>Ability to plan, implement, and manage educational workshops related to sales and services.</li><li>Ability to handle and resolve customer complaints within authorized limits.</li><li>Verbal communication skills and the ability to interact with others (internal and external clients).</li><li>Ability to handle work pressure.</li></ul>
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Business Development Representative (SMB Account Growth Focus) is responsible for driving revenue growth across ZainTECH s SMB customer portfolio through account expansion, upselling, cross-selling, and new business development activities. The role combines SMB account management with proactive sales development, focusing on high-volume, short-cycle opportunities within the ICT and digital solutions space.</p> <p>Working closely with Account Managers and Sales teams, the Business Development Representative plays a key role in accelerating pipeline generation, increasing customer engagement, and expanding existing customer relationships while identifying new SMB business opportunities across assigned markets.</p> <p>Responsibilities:</p> <p> <u>SMB Account Management & Growth</u> </p> <ul> <li>Own and manage a portfolio of SMB accounts, focusing on Account growth, Customer retention, Upsell and cross-sell opportunities</li> <li>Build and maintain strong relationships with customer stakeholders to understand evolving business and technology requirements</li> <li>Conduct regular account reviews to identify expansion opportunities and position relevant ICT and digital solutions</li> <li>Drive revenue growth through the successful execution of upsell and cross-sell initiatives across assigned accounts</li> </ul> <p> <u>Sales Development & New Business Generation</u> </p> <ul> <li>Identify and pursue new business opportunities within the SMB segment through outbound prospecting and lead generation activities</li> <li>Qualify opportunities by identifying Customer requirements, Decision-makers, Budgets, Timelines</li> <li>Maintain a healthy pipeline of short-cycle opportunities, ensuring consistent progression and deal closure</li> <li>Support pipeline acceleration and revenue generation initiatives across the SMB portfolio</li> </ul> <p> <u>Pipeline & Sales Management</u> </p> <ul> <li>Manage multiple opportunities simultaneously within a high-volume sales environment</li> <li>Maintain accurate CRM records including Pipeline updates, Account activities, Opportunity tracking, Forecasting data</li> <li>Ensure strong pipeline hygiene and reporting accuracy within Salesforce or similar CRM platforms</li> <li>Consistently meet or exceed defined sales and activity KPIs</li> </ul> <p> <u>Collaboration & Stakeholder Alignment</u> </p> <ul> <li>Collaborate closely with Account Managers and Sales teams to align on Account strategies, Customer engagement plans, Revenue growth opportunities</li> <li>Support broader sales initiatives and campaigns targeting SMB customers</li> <li>Coordinate with internal stakeholders to ensure smooth customer engagement and commercial alignment</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <ul> <li>2 4 years of experience in B2B sales, SMB account management, Inside sales, Business development roles</li> <li>Experience within ICT, technology services, or digital solutions environments is preferred</li> <li>Proven track record in Upselling, Cross-selling, Closing small to mid-sized deals</li> <li>Experience managing multiple accounts and short-cycle sales opportunities</li> <li>Familiarity with Salesforce or similar CRM platforms, Sales engagement and prospecting tools</li> <li>Bachelor s degree in business administration, Marketing, Sales, Information Technology, or a related field</li> </ul> </ul><p></p></section>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Business Development Representative (SMB Account Growth Focus) is responsible for driving revenue growth across ZainTECH’s SMB customer portfolio through account expansion, upselling, cross-selling, and new business development activities.<br> The role combines SMB account management with proactive sales development, focusing on high-volume, short-cycle opportunities within the ICT and digital solutions space.<br> Working closely with Account Managers and Sales teams, the Business Development Representative plays a key role in accelerating pipeline generation, increasing customer engagement, and expanding existing customer relationships while identifying new SMB business opportunities across assigned markets.<br> Responsibilities: SMB Account Management & Growth Own and manage a portfolio of SMB accounts, focusing on Account growth, Customer retention, Upsell and cross-sell opportunities Build and maintain strong relationships with customer stakeholders to understand evolving business and technology requirements Conduct regular account reviews to identify expansion opportunities and position relevant ICT and digital solutions Drive revenue growth through the successful execution of upsell and cross-sell initiatives across assigned accounts Sales Development & New Business Generation Identify and pursue new business opportunities within the SMB segment through outbound prospecting and lead generation activities Qualify opportunities by identifying Customer requirements, Decision-makers, Budgets, Timelines Maintain a healthy pipeline of short-cycle opportunities, ensuring consistent progression and deal closure Support pipeline acceleration and revenue generation initiatives across the SMB portfolio Pipeline & Sales Management Manage multiple opportunities simultaneously within a high-volume sales environment Maintain accurate CRM records including Pipeline updates, Account activities, Opportunity tracking, Forecasting data Ensure strong pipeline hygiene and reporting accuracy within Salesforce or similar CRM platforms Consistently meet or exceed defined sales and activity KPIs Collaboration & Stakeholder Alignment Collaborate closely with Account Managers and Sales teams to align on Account strategies, Customer engagement plans, Revenue growth opportunities Support broader sales initiatives and campaigns targeting SMB customers Coordinate with internal stakeholders to ensure smooth customer engagement and commercial alignment 2–4 years of experience in B2B sales, SMB account management, Inside sales, Business development roles Experience within ICT, technology services, or digital solutions environments is preferred Proven track record in Upselling, Cross-selling, Closing small to mid-sized deals Experience managing multiple accounts and short-cycle sales opportunities Familiarity with Salesforce or similar CRM platforms, Sales engagement and prospecting tools Bachelor’s degree in business administration, Marketing, Sales, Information Technology, or a related field</span> </div>
UN
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>The position is located in the Office of the Special Envoy of the Secretary General for Yemen (OSESGY). The incumbent will be based in Amman, Jordan and will report to the Administrative Officer in the Office of the Chief of Mission Support.<br> Responsibilities<br>Within the limits of delegated authority, the staff Assistant will be responsible for performing the following duties: • Assists in the overall administration of the section/unit i.e. provides substantive and administrative assistance in managing priorities and workflow of the manager and of the work unit; assists in coordinating and monitoring of multiple and diverse activities and work processes to ensure that management directives and decisions are properly carried out and products delivered in a timely manner. • Serves as a communications link between supervisor and senior staff; on behalf of supervisor, keeps others informed by conveying directives, reports, status updates and other relevant information; brings sensitive and urgent matters to the attention of the manager. • Provides assistance in time management and scheduling on behalf of the manager with appropriate consultation as required; effectively prioritizes and resolves related conflicts and competing demands. • Screens and prioritizes all incoming correspondence; compiles relevant background documents and references; identifies issues requiring the manager’s attention and refers others to the relevant officer for appropriate disposition; monitors and follows-up on actions to be taken. • Independently handles a wide range of complex information requests and inquiries (e.g. answer requests requiring file or other research); responds, or drafts responses, to a diverse range of correspondence and other communications. • Provides assistance in improving administrative procedures and systems to ensure smooth functioning of the department, including filing (paper and electronic) systems. • Oversees work of junior office support staff; establishes priorities and deadlines, assigns work and reviews outputs upon completion; trains office support staff in administrative, protocol and other relevant procedures. • Organizes official receptions, meetings, etc., handling all necessary arrangements (e.g. room reservations, guest/participant lists, invitations, catering, seating arrangements, background documentation, special equipment, etc.). • Prepares, processes, and classifies confidential information. • Handles a wide range of administrative duties/processes (e.g. leave and attendance records, timesheets, travel arrangements, visa applications, expense statements, telecommunications charges, equipment purchase, service and supply requisitions, conference room bookings, etc.). • Exercises quality-control functions for all outgoing documents; proofreads and edits texts for adherence for format, grammar, punctuation and style. • Uses standard word processing package to produce a wide variety of large, complex documents and reports. • Provides administrative, coordination and protocol support to OCMS by assisting with matters involving the Government of Jordan including processing of visas, residency permits and other protocol-related requirements for OSESGY personnel and mission-related activities. • Performs other duties as assigned.<br> Competencies<br>Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Communication: Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format to match the audience; Demonstrates openness in sharing information and keeping people informed. Client Orientation: Considers all those to whom services are provided to be "clients " and seeks to see things from clients' point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients' needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.<br> Education<br>High school diploma or equivalent is required.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of five (5) years of progressively responsible experience in general office support, administrative services or a related area is required. The minimum years of relevant experience is reduced to three (3) years for candidates who possess a first-level university degree or higher. Experience in using an enterprise resource planning system, such as Umoja/SAP, including the processing of official travel is required. At least three (3) years of experience providing administrative support to a senior official or front office in the United Nations Common System or a comparable international organization is desirable. Experience supporting visa, residency permit or other protocol-related processes and liaising with host-country authorities is desirable. Experience providing secretariat or administrative support to formal committees, including preparing documentation, recording decisions and monitoring follow up actions, is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview informal interview.<br> Special Notice<br>• This position is temporarily available for 364 days. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
Mercy Corps
Jordan - Amman
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until January 2027</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to expand its vendor network and increase market participation opportunities for micro and small enterprises (MSEs) across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps seeks to engage an individual national (Jordanian) Sales Consultant to identify, approach, negotiate with, and onboard new merchants and vendors onto the platform. The consultant will support marketplace expansion by implementing a structured vendor acquisition process and ensuring newly onboarded vendors are successfully activated, trained, and able to independently utilize the platform.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1X5mDq4PwQXTPGJQk0JdOR5O1Lkucop44?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1X5mDq4PwQXTPGJQk0JdOR5O1Lkucop44?usp=sharing">https://drive.google.com/drive/folders/1X5mDq4PwQXTPGJQk0JdOR5O1Lkucop44?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Tuesday 28 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (page 5) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
Jordan - Amman
<p><h4>Job purpose</h4>
<p>To support the design, installation, operation, and improvement of electrical systems by providing technical assistance, resolving day-to-day engineering issues, and coordinating with relevant teams to ensure safe and reliable performance in line with project and operational requirements.</p>
<h4>Key accountability areas</h4>
<strong>Electrical engineering activities</strong><br>
<li>Prepare and review electrical drawings and technical submittals in accordance with project specifications and standards.</li>
<li>Provide technical support during installation, testing, and commissioning activities.</li>
<li>Troubleshoot electrical faults and coordinate with maintenance or project teams for resolution.</li>
<li>Implement approved design and engineering changes.</li>
<strong>Technical coordination and documentation</strong><br>
<li>Prepare technical reports, calculations, and engineering documentation as required.</li>
<li>Provide technical clarifications to internal teams, contractors, and suppliers.</li>
<li>Support material submittal reviews and technical evaluations.</li>
<li>Maintain updated engineering records and as-built drawings.</li>
<strong>Quality and compliance</strong><br>
<li>Ensure electrical activities are performed in line with applicable standards and approved procedures.</li>
<li>Coordinate with the quality team to address non-conformities and implement corrective actions.</li>
<li>Witness testing activities and verify proper documentation of results.</li>
<strong>HSE and operational support</strong><br>
<li>Follow HSE policies and promote safe working practices during all electrical activities.</li>
<li>Identify and report potential risks and support corrective actions.</li>
<li>Coordinate with concerned functions to ensure smooth execution of work.</li>
<h4>Role accountability</h4>
<strong>HR proficiency</strong><br>
<p>Ability to obtain updated soft and technical skills related to the job.</p>
<strong>Delivery</strong><br>
<li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li>
<li>Utilize resources effectively to achieve objectives within efficient cost and time.</li>
<li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li>
<strong>Problem-solving</strong><br>
<p>Solve any related problems that arise and escalate any complex operational issues.</p>
<strong>Quality</strong><br>
<p>Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p>
<strong>Business process improvements</strong><br>
<p>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<strong>Compliance</strong><br>
<p>Comply with related policies, procedures, and work instructions.</p>
<strong>Health, safety, and environment</strong><br>
<p>Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in Electrical Engineering</p>
<h4>Work experience</h4>
<p>2 to 4 years</p>
<h4>Technical / functional competencies</h4>
<p>Safety<br>
Design<br>
Design tools<br>
Engineering design<br>
Design specifications</p></p><p></p>
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Incident Response Analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities. The role collaborates closely with Security Operations, Threat Intelligence, Digital Forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents. Responsibilities: Incident Investigation & Response Respond to security incidents within defined SLAs and escalation procedures. Perform detailed investigations to determine Nature of the attack, Scope of compromise, Impacted systems, Attack vectors and Potential business impact Analyze indicators of compromise (IOCs) and attacker activity. Identify containment, eradication, and recovery actions required to mitigate incidents. Coordinate incident response activities with internal and customer stakeholders. Threat Analysis & Root Cause Investigation Conduct in-depth analysis of security incidents and suspicious activities. Identify vulnerabilities, attack techniques, and security gaps contributing to incidents. Perform root cause analysis to determine how incidents occurred and identify preventive controls. Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK. Incident Coordination & Escalation Manage incident response activities across multiple technical teams. Escalate incidents requiring Digital Forensics support, Specialized technical expertise and Malware analysis Coordinate communication between technical teams, management, and customer stakeholders. Support crisis management activities during major incidents. Documentation & Reporting Prepare detailed incident reports documenting Findings, Impact assessments, Root cause analysis and Remediation recommendations Maintain investigation records and evidence documentation. Support development of executive-level incident summaries and post-incident reviews. Process Improvement & Readiness Support the development and enhancement of Incident response playbooks, Response procedures and Investigation methodologies Participate in tabletop exercises and incident simulations. Identify opportunities to improve response effectiveness and operational readiness.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or intermediate diploma (minimum) from a recognised institution. Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response. At least one valid NCSC-approved IR certification like (ECIH, CCIM, Blue Team Level 2) or another equivalent certification in the same field that is approved by the NCSC. Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling. Exposure to SIEM/SOAR and EDR platforms is preferable. Experience in an MSSP or SOC environment is preferable.</p><p></p></section>
toto
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>COO (Chief Operating Officer) Open Confidential - A leading company in Jordan (Retail / Electronics) Jordan Retail/Electronics, Our client, A leading company in Jordan (Retail / Electronics), is looking for COO Chief Operating Officer to be based in Amman Jordan and reports to CEO ChiefOperation Manager is responsible for the day-to-day management of the showrooms and after sales services in accordance with overall company policy. The main focus of the Operation Manager's job is to improve the commercial performance of the showrooms by increasing its turnover and maximizing profitability. Achieving performance objectives will require action in one of the main areas of retail activity: showroom operations; human resources (staff training); finance; customer care; logistics; information technology; and administration. Major parts of the job include managing staff, finding new ways to improve sales, and meeting customer demand. Retail management involves dealing with customers, merchandising the shop floor, managing staff, analyzing figures, admin and forward planning.</p><p>Principal Duties and Responsibilities:</p><p>Key Tasks:</p><ul><li>Manage and motivate staff, recruit staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc).</li><li>Plan, forecast, report on sales, costs and business performance, according to company requirements.</li><li>Implement advertising and promotional strategy and activities.</li><li>Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority.</li><li>Implement shop merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers.</li><li>Manage selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction.</li><li>Manage costs and overheads, and all factors affecting the profitable performance of the shop.</li><li>Manage delivery and maintenance activities and staff competence in these areas, so as to maximize and sustain customer satisfaction.</li><li>Manage, maintain and report as necessary all merchandise and non-merchandise stock.</li><li>Manage upkeep and condition of all equipment, fixtures and fabric of shop premises.</li><li>Manage health and safety, security, and emergency systems, capabilities and staff and customer awareness, according to company policy and relevant law.</li><li>Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments .</li><li>Manage and maintain effectiveness of IT and other essential in-store systems.</li><li>Attend meetings and contribute to company strategy and policy-making as required.</li><li>Develop personal skills and capability through on-going training, as provided by the company or elsewhere subject to Company approval.</li></ul><p>Other Important Tasks:</p><ul><li>Managing and motivating a team to increase sales and ensure efficiency;</li><li>Managing stock levels and making key decisions about stock control;</li><li>Analyzing sales figures and forecasting future sales volumes to maximize profits;</li><li>Analyzing and interpreting trends to facilitate planning;</li><li>Using information technology to record sales figures and for data analysis and forward planning;</li><li>Dealing with staffing issues: interviewing potential staff; conducting appraisals and performance reviews; and providing or organizing training and development;</li><li>Ensuring standards for quality, customer service and health and safety are met;</li><li>Resolving health and safety, legal and security issues;</li><li>Responding to customer complaints and comments;</li><li>Implementing special promotions, displays and events;</li><li>Attending Management meetings;</li><li>Updating colleagues on business performance, new initiatives and other pertinent issues;</li><li>Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues;</li><li>Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing;</li><li>Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;</li><li>Dealing with all departments, as and when required</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Extensive experience in operations management, with a proven track record of leading and improving large-scale operations.</li><li>Strong leadership and team management skills, with experience in managing cross-functional teams.</li><li>Excellent problem-solving, decision-making, and strategic thinking abilities.</li><li>Exceptional communication skills, both written and verbal.</li><li>Strong financial acumen with experience managing budgets and financial performance.</li><li>In-depth knowledge of industry trends, best practices, and regulatory requirements.</li><li>Ability to work under pressure and manage multiple priorities in a fast-paced environment</li></ul><p>Education Bachelor s degree in Business Administration or Operations Management, or a related field (MBA or similar advanced degree preferred</p><p>Years & Specifications of Experience Minimum of 15 years of experience in Administration as Chief Operation Manager role</p><p>Languages Fluent in English and Arabic is essential, both written and spoken.</p><p>Knowledge, Skills, Abilities (Competencies) Required</p><p></p></section>
International Medical Corps (IMC), Jordan
Jordan - Amman
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<p><strong>JOB TITLE Health Informatics Assistant </strong></p>
<p><strong>JOB SUMMARY </strong></p>
<p>We are looking for a motivated Health Informatics Assistant with a background in IT and training in health informatics to support the ongoing success of the Pharmaceutical Information Management System (PIMS). PIMS is a comprehensive digital platform that integrates pharmaceutical logistics, prescribing, dispensing, and reporting to strengthen supply chain management and optimize patient care. The Health Informatics Assistant will play a critical role in bridging the gap between clinical practice and digital health, ensuring PIMS delivers maximum value to its users and stakeholders.</p>
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<p>MAIN TASKS AND RESPONSABILITIES</p>
<p> </p>
<p><strong>1. Software Support (50%)</strong></p>
<ul>
<li>Provide Tier-1 Technical and Functional Support:</li>
<li>Act as the primary point of contact for all PIMS-related inquiries, troubleshooting system issues ranging from user access and data entry questions to workflow configuration and system navigation challenges.</li>
<li>Issue Triage and Escalation:</li>
<li>Log, categorize, and resolve user-reported incidents in a structured manner. When issues require deeper technical intervention, escalate them to the development, DevOps, or engineering teams with clear documentation and replication steps to ensure rapid diagnosis and resolution.</li>
<li>System Monitoring and Quality Assurance:</li>
<li>Continuously monitor system stability, performance indicators, and error logs to detect potential issues before they affect users. Recommend improvements or preventive fixes based on observed patterns.</li>
<li>Feedback Loop for Continuous Improvement:</li>
<li>Gather structured user feedback through support interactions and report them to the product and engineering teams to influence future enhancements, usability improvements, and feature development.</li>
<li>Other support related tasks assigned by supervisor</li>
</ul>
<p> </p>
<p><strong>2. User Training (20%)</strong></p>
<ul>
<li>Curriculum Design and Training Strategy:<br>
Develop and implement a structured training methodology tailored to diverse audiences, including pharmacists, clinicians, supply chain officers, and program managers. Training approaches should accommodate varying levels of digital literacy and contextual needs.</li>
<li>Delivery of Training Sessions:<br>
Organize and deliver remote and in-person training workshops, onboarding sessions, and hands-on demonstrations to ensure proficiency in PIMS modules such as inventory management, prescription processing, reporting, and facility-level workflows.</li>
<li>Creation of Learning Materials:<br>
Produce high-quality training resources, including user manuals, SOPs, quick reference guides, walkthrough videos, and FAQs that support ongoing user self-learning and ensure sustainability after deployment.</li>
<li>Mentorship and On-the-Job Support:<br>
Provide continuous post-training mentorship through shadowing, follow-up sessions, refresher trainings, and personalized coaching to reinforce learning and address real-world workflow challenges.</li>
<li>Capacity Building and Documentation:<br>
Assess user competency levels, identify knowledge gaps, and implement targeted strategies to strengthen system adoption. Maintain detailed documentation on training coverage, attendance, and user progress.</li>
<li>Other software implementation and training related tasks assigned by supervisor</li>
</ul>
<p> </p>
<p><strong>3. Interoperability and Automation (30%)</strong></p>
<ul>
<li>Design, document, and support interoperability solutions between PIMS and external systems, including Electronic Medical Records (EMRs), Logistics Management Information Systems (LMIS), Health Information Systems (HIS), ERPs, DHIS2, and other partner platforms.</li>
<li>Develop and maintain technical integration specifications, interface control documents (ICDs), API documentation, field mapping documents, and data transformation rules.</li>
<li>Analyze partner systems, data models, and workflows to identify integration requirements, interoperability challenges, and opportunities for automation.</li>
<li>Design and maintain data mappings between heterogeneous systems, including terminology mapping, master data harmonization, and reference data alignment.</li>
<li>Support the implementation and validation of interoperability standards such as HL7 FHIR, HL7 v2, RESTful APIs, JSON, XML, CSV, and other data exchange mechanisms used by PIMS.</li>
<li>Configure, develop, and maintain automation workflows for data exchange, data validation, reporting, notifications, synchronization, and routine operational processes.</li>
<li>Monitor integration pipelines and automated processes, investigate failures, perform root cause analysis, and coordinate corrective actions to ensure reliable system operations.</li>
<li>Collaborate with technical teams and external partners to test, validate, and deploy integrations while ensuring data quality, security, and compliance with organizational and industry standards.</li>
<li>Identify opportunities to improve efficiency through automation, reducing manual processes and enhancing the reliability, scalability, and sustainability of PIMS operations.</li>
<li>Develop technical documentation, standard operating procedures, and knowledge resources related to interoperability solutions and automation processes.</li>
<li>Stay current with emerging interoperability standards, integration technologies, and automation best practices to continuously improve PIMS capabilities.</li>
</ul>
<p> </p>
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<p><strong>MINIMUM REQUIREMENTS</strong></p>
<ul>
<li>Bachelor’s degree in IT or pharmacy related field with relevant experience in health informatics.</li>
<li>Experience or Internship in health informatics, software training, client support, or software implementation is preferred.</li>
<li>NGO experience is preferred.</li>
<li>Strong communication and interpersonal skills with a client-oriented mindset.</li>
<li>Advanced technical knowledge of software systems and troubleshooting practices.</li>
<li>High attention to detail, organizational skills, and ability to multitask in fast-paced environments.</li>
<li>Fluent English language.</li>
</ul>
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<p><strong>Additional Information</strong></p>
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<p><strong>Travel Required:</strong> 10 % of Time</p>
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<p><strong>Scope (Financial / Non-Financial):</strong></p>
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<p><strong>Key Contacts (Internal and External):</strong></p>
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<p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p>
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<p><strong>Code of Conduct</strong></p>
<p>As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.</p>
<p> </p>
<p>If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct and Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct and Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.</p>
<p> </p>
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<p><strong>Safeguarding</strong></p>
<p>It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.</p>
<p> </p>
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<p><strong>Equal Opportunities</strong> </p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
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<div >
Oxfam
Jordan - Amman
<p> </p>
<p>TERMS OF REFERENCE</p>
<p>Oxfam is a global movement of people who are fighting inequality to end poverty and injustice. Across regions, from the local to the global, we work with people to bring change that lasts.</p>
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<p><strong>OVERVIEW</strong></p>
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<p><strong>Title and brief description of the requirement</strong></p>
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<p>Consultancy for Accessibility Assessment, Focus Group Discussions (FGD) with Persons with Disabilities (PWDs) and Trainings</p>
<p> </p>
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<p><strong>Delivery location</strong></p>
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<p>Zarqa Irbid-Amman</p>
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<p><strong>Contract start date</strong></p>
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<p>Mid-September.2026</p>
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<p><strong>How to apply</strong></p>
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<p>Interested candidates are invited to submit:</p>
<p>Technical and Financial Offer</p>
<p><em>See section ‘6. Application Process’ for further details</em></p>
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<p><strong>Deadline for submission of offers</strong></p>
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<p>30.Aug.2026</p>
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<p><strong>Specific considerations</strong></p>
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<p> </p>
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<p> </p>
<h1>1.BACKGROUND AND CONTEXT</h1>
<p>Oxfam has been working in Jordan since 1990, responding to the Syrian refugee crisis and addressing structural inequalities affecting vulnerable populations, including women and girls with disabilities. Oxfam's programming focuses on ensuring equitable access to essential services, promoting gender justice, and advocating for the rights of marginalized groups.</p>
<p>This assignment falls under a project funded by Global Affairs Canada (GAC), implemented by Oxfam in partnership with FOCCEC (Forearm for change). The project aims to support and enhance access to health services for vulnerable females in Jordan by enhancing inclusive health services and improving the quality of reproductive health care for women and girls of different ages, with a particular focus on persons with disabilities (PWDs) accessing these services.</p>
<p>This Terms of Reference seeks to engage a qualified service provider to facilitate participatory sessions with PWD to identify physical and procedural barriers faced when utilizing these facilities.</p>
<p> </p>
<p> </p>
<h1>2.SPECIFICATION OF GOODS OR SERVICES OR WORK REQUIRED</h1>
<p>To conduct a comprehensive accessibility audit of Two designated health centers that will be located in Two locations out of the following three ( Zarqa, Amman, Irbid)Further more facilitate Focus Group Discussions (FGDs) with PWDs to gather qualitative data on their experiences when it comes to reach Health centers ,PWD feedback will be used to utilize upon creating the accessibility Plans, The goal is to produce a prioritized, costed, and regulation-compliant plan to make each health center PWD-friendly.</p>
<p>Furthermore, Oxfam might add one task which is Train Health Workers and Community Leaders on How to deal with PWD with primer focus on SRHR ,the organization is open for those who wish to share training manuals or Topics to be covered based on their Experience.</p>
<p> </p>
<h1>3.METHODOLOGY</h1>
<p>The consultant is expected to:</p>
<ul>
<li>Review Project Main Documents</li>
<li>Review the existing Construction Code and relevant national disability/inclusion policies to ensure compliance.</li>
<li>Organize and conduct at least 6Focus Group Discussions in two governorates with PWDs, in addition to KII, aiming to consult with up to 100 persons from PWD and Health Worker. The participants must represent a diverse range of disabilities, including but not limited to:
<ol>
<li>Physical/Mobility impairments (wheelchair users, crutch users).</li>
<li>Visual impairments.</li>
<li>Hearing impairments.</li>
<li>Intellectual/psychosocial disabilities.</li>
</ol>
</li>
</ul>
<p>FGB will be conducted to highlight and understand the limitations, challenges, and risks PWDs face when accessing health centers (e.g., entrance, waiting areas, consultation rooms, bathrooms, and signage).</p>
<p>Conduct FGDs with Health Workers to identify their Training Gaps and Misconceptions</p>
<ul>
<li>Visit each of the 2-3 health centers provided by the Oxfam to conduct physical inspections.</li>
<li>For each health center, develop a detailed clear accessibility plan (Slandered Requirements, Detailed description, Environmental Risks, Mitigation measure, Building Codes, etc..) that include:</li>
</ul>
<ol>
<li>A list of current barriers.</li>
<li>Recommended Materials with clear Specification (The specific type of material needed (e.g., aluminium ramps, tactile paving, grab bars, beds, Material utilize braille language, Customized leaflet and Brochures..etc)</li>
<li>Each recommended item must be explicitly referenced and linked to the specific clause/number of the national construction code/regulation (e.g., "Item: x - Regulation xxxx</li>
<li>The number of units/tools needed per center.</li>
<li>Items detailed specification with Picture of it, Approximate cost per tool and total cost for the enhancement needed for each center.</li>
<li>A summary table ranking the required modifications across all centers based on urgency, cost, and impact.</li>
</ol>
<ul>
<li>After Procuring item conduct a final visit to ensure the items are utilized in the write way, and have Pics of Before and After</li>
<li> Consultant might be requested to Train up to 100 persons from the Health Worker and the Local Communities on the Disability Etiquette, SRHR for PWD (Training should Take into consideration calculating the percentage of Knowledge gain, the satisfaction of the Trainees and the Changes of attitude participants reached after receiving the Trainings)</li>
</ul>
<p> </p>
<p> </p>
<h2>Planned timeline</h2>
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<p><strong>Activity / Milestone</strong></p>
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<p><strong>Outputs or Deliverables</strong></p>
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<p><strong>Estimated days</strong></p>
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<p><strong>Timeline</strong></p>
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<p><em>Kick-off meeting</em></p>
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<p>Agree on main points of the assignment</p>
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<p>Half day</p>
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<p>Day of Signing the contract</p>
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<p>Inception Report</p>
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<p>Review Project Documents provide inception report that include</p>
<p>Methodology including and not limited to, ways of Mapping and Reaching for Targeted Groups, stakeholder Names if available.</p>
<p>FGD/KII questions, Approach for Accessibility plan,</p>
<p>Manual and pre-post-test for the Training Manual</p>
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<p>1-3</p>
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<p>Day of Signing the contract</p>
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<p>Conducting FGDs with PWDs</p>
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<p>Mobilize and Conduct FGD, KII in the Targeted Location, prepare detailed Report /Action plan for the Sessions</p>
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<p>4-11</p>
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<p>Day of Signing the contract</p>
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<p>Site Visits (Health Centers)</p>
<p> </p>
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<p>Visit each of the Location as provided by Oxfam to conduct the requested Accessibility Assessment</p>
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<p>11-14</p>
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<p>Day of Signing the contract</p>
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<p>Accessibility Plan</p>
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<p>Full accessibility plan per Center highlights main items to be procured to make the center adequate for PWD Using with clear specification and cost per item, along with being linked to the Construction code as per the national code and approved by Civil defines</p>
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<p>15-22</p>
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<p>Day of Signing the contract</p>
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<p>Training-Might be requested from the Consultant</p>
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<p>Train 100 Health Worker and members of the local community on how to deal with PWD</p>
<p>Deliver final report with attendance sheets, training agenda, pre-post-test, and report on</p>
<p>the satisfaction of the trainee’s knowledge gain</p>
<p>Attitude change in relation to PWD rights for SRHR</p>
<p> </p>
<p>Exact Participant for the Training will be identified by Oxfam</p>
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<p>10-30</p>
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<p>Day of Signing the contract</p>
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<p>Incorporation of Feedback & Final Report</p>
<p> </p>
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<p>Final Report</p>
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<p>31-40</p>
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<p>Day of Signing the contract</p>
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<p>Last Visit</p>
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<p>Upon finalizing the procurement and the Installation of the needed items</p>
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<p> </p>
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<p>TBD</p>
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<h1>4.TIMEFRAME AND PAYMENT SCHEDULE Remuneration is based on submission of final deliverables according to the schedule below.</h1>
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<p><strong>Deliverables or Documents to be delivered</strong></p>
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<p><strong>Estimated Dates</strong></p>
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<p><strong>% Payment</strong></p>
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<p>1</p>
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<p><strong>DELIVERABLE 1</strong></p>
<p>FGD Reports</p>
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<p> </p>
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<p>25%</p>
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<p>2</p>
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<p><strong>DELIVERABLE 2</strong></p>
<p>Accessibility Plan</p>
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<p> </p>
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<p>25%</p>
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<p>3</p>
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<p><strong>DELIVERABLE 3</strong></p>
<p>Final Report</p>
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<p> </p>
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<p>35%</p>
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<p>3</p>
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<p><strong>DELIVERABLE 3</strong></p>
<p>Last Visit</p>
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<p> </p>
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<p>15%</p>
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<p><strong>TOTAL</strong></p>
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<p> </p>
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<p><strong>100%</strong></p>
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<div >
UN
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>UNRWA seeks to appoint a Consultant equivalent to the P3 level for a period of 12 months to: • Operationalize and deliver a six-module training programme across relevant staff groups • Lead the rollout and implementation of the Environmental Sustainability Training Framework • Strengthen behavioral change and the practical application of sustainability practices • Expand eLearning and blended learning systems • Support the establishment of a comprehensive Monitoring, Evaluation, and Learning (MEL) system • Institutionalize sustainability learning within HR systems and organizational processes • Build a sustainable Training of Trainers (ToT) system • Support the development and delivery of technical and operational sustainability learning programmes across key functional areas such as fleet management, procurement, infrastructure management, travel, human resources, and other Agency functions as required. UNRWA’s increased in-house capacity will be measured by completion rates of training courses and through surveys measuring changes in the awareness and engagement of Agency staff.<br> Work Location<br>UNRWA - HQA - Department of Planning<br> Expected duration<br>12 months with the possibility of extension<br> Duties and Responsibilities<br>In 2025, the Agency launched the Sustainable Management and Resource Efficient Transformation (UNRWA – SMART) project to accelerate the transition toward low-carbon operations. This initiative is aligned with the operational objectives of the Agency’s Environmental Sustainability Policy (ESP), Environmental and Social Management Framework (ESMF), and encompasses environmental mainstreaming, improved energy monitoring, enhanced energy efficiency, climate action and the integration of renewable energy at Agency installations across its fields of operation. The SMART Project has developed a comprehensive Learning and Development (L&D) workstream on environmental sustainability and now enters a critical transition phase from design and development to implementation, scaling, and institutionalization. To these ends, the present consultancy is designed to ensure that: • Environmental sustainability training translates into behavior change, • Staff are able to better perform in real operations, • ESP and ESMF requirements are understood and instituted, and • Sustainability becomes embedded in UNRWA systems, structures, procedures and decision-making. 2. Objectives: UNRWA seeks to appoint a Consultant equivalent to the P3 level for a period of 12 months to: • Operationalize and deliver a six-module training programme across relevant staff groups; • Lead the rollout and implementation of the Environmental Sustainability Training Framework; • Strengthen behavioral change and the practical application of sustainability practices; • Expand eLearning and blended learning systems; • Support the establishment of a comprehensive Monitoring, Evaluation, and Learning (MEL) system; • Institutionalize sustainability learning within HR systems and organizational processes; • Build a sustainable Training of Trainers (ToT) system; • Support the development and delivery of technical and operational sustainability learning programmes across key functional areas such as fleet management, procurement, infrastructure management, travel, human resources, and other Agency functions as required. UNRWA’s increased in-house capacity will be measured by completion rates of training courses and through surveys measuring changes in the awareness and engagement of Agency staff.<br> Qualifications/special skills<br>• Advanced university degree (Master or equivalent) from an accredited educational institution in: (i) engineering, environmental sustainability, renewable energy, energy management, or a related technical field (ii) adult learning, instructional design, or related disciplines with demonstrated experience delivering technical training in engineering or environmental sustainability contexts. In either case, an initial degree (bachelor or equivalent) plus two additional years of experience may be accepted in lieu of a post-graduate degree. • At least five years of progressively responsible experience in technical programme delivery incorporating training, capacity-building, or knowledge-transfer components, with a strong emphasis on practical training in engineering, energy, or environmental sustainability, including at least two years of experience related to environmental sustainability and renewable systems. • At least two years of relevant international experience outside of the candidate’s home country, country of which the candidate has citizenship, or a country in which the candidate maintains permanent residence. • Demonstrated experience delivering hands-on, field-oriented training for technical staff, including the facilitation of practical exercises, on-site or applied learning sessions, and the use of real-world case studies and operational scenarios. • Sound knowledge of environmental sustainability and engineering concepts, including climate change, energy efficiency, natural resource management, circular economy, pollution prevention, waste minimization, sustainable procurement, and environmental reporting frameworks, with the ability to link these concepts to practical field applications. • Strong facilitation and communication skills, with the ability to engage diverse audiences, particularly technical and field-based staff. • Experience in delivering training linked to infrastructure projects, energy audits, or renewable energy installations is highly desirable.<br> Languages<br>Excellent oral and written communication skills in Arabic are highly desirable.<br> Additional Information<br>The Learning and Development Consultant (Environmental Sustainability) will report to the SMART Project Coordinator. The selected Consultant will work alongside other SMART Project Team Members (Environmental Sustainability Consultant, Senior Environmental Social Officer, Climate and Sustainable Energy Officer, and Communications Consultant) to implement Agency governance and regulatory frameworks through an environmental sustainability lens. Reporting and Administration The Learning and Development Consultant (Environmental Sustainability) will report to the SMART Project Coordinator. The selected Consultant will work alongside other SMART Project Team Members (Environmental Sustainability Consultant, Senior Environmental Social Officer, Climate and Sustainable Energy Officer, and Communications Consultant) to implement Agency governance and regulatory frameworks through an environmental sustainability lens. Travel Requirements (if any) The Consultant may travel to UNRWA’s fields of operation to deliver face-to-face training, subject to organization priorities and prevailing security and other conditions at the time of the assignment. Schedule This project is scheduled for an immediate start. The Consultant is expected to work full time and should be based in Amman, Jordan, for the majority of the assignment. Periods of home-based work may be negotiated with the position’s supervisor, subject to the needs of the Agency.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
Westin
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas. Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains. Remove empty pallets, cardboard, and trash and place in proper storage areas.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
toto
Jordan - Al Azraq
<p ><strong>JOB SUMMARY</strong></p>
<p >Psychologists play a vital role in understanding and addressing mental and emotional well-being. They assess, contribute to diagnosis, and provide therapy for individuals dealing with psychological challenges. Their responsibilities include conducting assessments, creating treatment plans, offering counseling, implementing therapeutic techniques, and promoting overall mental health and well-being. Psychologists often collaborate with multidisciplinary teams and promote mental health awareness and interventions. They provide guidance and support to help individuals enhance their mental resilience and lead fulfilling lives.</p>
<p > </p>
<p ><strong>MAIN TASKS AND RESPONSIBILITIES</strong></p>
<ul>
<li>Provide evidence-based psychological assistance to support clients and their families with mental health and psychosocial issues.</li>
<li>Remain up to date and provide evidence-based psychological interventions and advances in the field of psychology.</li>
<li>Remain up to date with professional development opportunities.</li>
<li>Assist the case management teams in improving forms, care plans, and mapping of community support services.</li>
<li>Take on team coaching and mentoring of team members.</li>
<li>Organize the development of an initial care plan with a focus on any immediate safety concerns.</li>
<li>Participate in conferences, supervision, and training opportunities.</li>
<li>Develop and deliver training for staff on topics relevant to psychological practice, lay counseling, and case management.</li>
<li>Develop care plans that are individualized and mutually developed with the client.</li>
<li>Monitor ongoing care plan development with special attention to safety issues.</li>
<li>Work as part of a multidisciplinary team and coordinate with internal and external stakeholders.</li>
<li>Conduct risk assessments and advise staff on carrying out risk assessments and the development of safety plans.</li>
<li>Coordinate the provision of case management and psychosocial services to clients, families, and significant others to enable these parties to deal with the impact of illness on individual family functioning and to achieve maximum benefits from services.</li>
<li>Evaluate client satisfaction and quality of care provided.</li>
<li>Offer direct therapeutic support for clients referred.</li>
<li>Perform other job-related duties as requested by the supervisor.</li>
<li>The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily comprehensive.</li>
</ul>
<p> </p>
<p ><strong>MINIMUM REQUIREMENTS</strong></p>
<ul>
<li>Master's degree in clinical psychology, psychology, psychological counseling, or psychological and educational counseling.</li>
<li>Valid license to practice psychology in Jordan is a must.</li>
<li>3 years of experience working with NGOs</li>
<li>One year of experience in a similar role</li>
</ul>
<p> </p>
<p ><strong >Ethical Conduct at International Medical Corps</strong> </p>
<p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. The International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships. </p>
<p >The International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support the International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve. </p>
<p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with the International Medical Corps.</p>
<p ><strong >Misconduct Disclosure Scheme</strong> </p>
<p >All offers of employment at the International Medical Corps are subject to satisfactory references and background checks. The International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures.</p>
<p ><strong >Equal Opportunities</strong></p>
<p ><span class="TextRun SCXW215298175 BCX8" lang="EN-US" ><span class="NormalTextRun SCXW215298175 BCX8" >International Medical Corps is proud to provide equal</span><span class="NormalTextRun SCXW215298175 BCX8" > employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability, or</span><span class="NormalTextRun SCXW215298175 BCX8" > status as a veteran. </span></span><span class="EOP SCXW215298175 BCX8" > </span></p>
<p >“I hereby certify that all the information provided through the application and CV is accurate and the supportive documents are available upon request; any false information provided will cause cancellation of the application and the applicant will be subject to legal action."</p>
<p ><strong >Our screening process will be on a rolling basis; once a candidate is selected, the announcement will be closed.</strong></p>
<p >International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: <u ><a href="http://www.internationalmedicalcorps.ethicspoint.com/" title="http://www.InternationalMedicalCorps.ethicspoint.com">www.InternationalMedicalCorps.ethicspoint.com</a></u>. Please do not submit your CV or application to this website; it will not be considered for review.</p>
<p > </p>
Jordan - Amman
<p><h4>Job purpose</h4>
<p>Exists to design and develop high-quality SharePoint applications (Online or on-premises) to serve the business need. Develop new features and infrastructure development in support of rapidly emerging business and project requirements. Assume leadership of new projects from conceptualization to deployment. Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design. Select and work with the best SDLC model for different digital solutions required from the internal customer. Adhere to best practices and pursue continued learning opportunities.</p>
<h4>Key accountability areas</h4>
<p><strong>Deployment:</strong><br>
Oversee the SharePoint user access and application deployment.</p>
<p><strong>SharePoint technologies:</strong><br>
Maintain and help administer SharePoint 2013 and SharePoint Online, including daily monitoring, troubleshooting, and performance analysis.<br>
Perform typical administrative activities such as backup, restore, site creation, and user issue resolution.</p>
<p><strong>Configuration:</strong><br>
Configure and maintain document libraries, lists, and WSS site collections and deploy SharePoint at the enterprise level in a distributed environment.<br>
Participate in the gathering of requirements and documentation from non-technical business users.</p>
<p><strong>Development:</strong><br>
Work with business users to gather requirements, write specifications, and code changes needed to install and support SharePoint customization, changes, and enhancements.<br>
Apply industry-standard object-oriented programming best practices and design patterns.<br>
Develop, test, and refine the applications to meet stakeholder requirements and establish user interface design.<br>
Isolate, diagnose, repair, and resolve software problems.</p>
<p><strong>Design:</strong><br>
Create logical and functional software code in a variety of languages, particularly those related to SharePoint.<br>
Create functional design documents, translate the business requirements into system requirements, create a prototype of recommended solutions, demo to the users, and implement the solution including new site creation, configuration, and custom workflows.</p>
<p><strong>Coaching and mentoring:</strong><br>
Provide the necessary technical guidance and support for junior consultants to ensure the team can produce high-quality technical solutions with a very low defect rate while meeting deadlines.<br>
Provide general program management and consulting tasks to support the other areas of the governance team with business planning.</p>
<h4>Role accountability</h4>
<p><strong>HR proficiency:</strong><br>
Ability to obtain updated soft and technical skills related to the job.</p>
<p><strong>Delivery:</strong><br>
Perform the planned activities to meet the operational and development targets as per delivery schedules.<br>
Utilize resources effectively to achieve objectives within efficient cost and time.<br>
Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p>
<p><strong>Problem-solving:</strong><br>
Solve any related problems that arise and escalate any complex operational issues.</p>
<p><strong>Quality:</strong><br>
Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p>
<p><strong>Business process improvements:</strong><br>
Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<p><strong>Compliance:</strong><br>
Comply with related policy and procedures and work instructions.</p>
<p><strong>Health, safety, and environment:</strong><br>
Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in Information Technology or any relevant field</p>
<h4>Work experience</h4>
<p>4 to 6 years</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Applications development standards and procedures</li>
<li>Applications knowledge</li>
<li>Applications system analysis</li>
</ul></p><p></p>
UN Relief and Works Agency for Palestine Refugees in the Near East
Jordan - Jordan
<p>Posting Title: Audit and Verification Officer, P4 Job Code Title: Audit and Verification Specialist Department/ Office: UNRWA - Finance - Headquarters Amman Location: HQ Amman Posting Period: 16 August 2026-12 September 2026 Job Opening number: 26-FIN-UNRWA - Finance-PHONE_NUMBER-R-HQ Amman (R) Staffing Exercise: N/A</p><p>United Nations Core Values: Integrity, Professionalism, Respect for Diversity</p><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Audit and Verification Specialist reports to the Deputy Director of Finance and Chief, Accounts Division.</p><p>Responsibilities Acts as a focal point for the Agency in coordinating verification missions across the Fields; provides technical leadership at strategic and operational levels in support of the missions, with a particular focus on planning and leading interactions and coordination of UNRWA activities and information with multiple levels; including understanding the terms and reference of the verification, providing guidance to External Relations Department (ERD), Communications Department (CD) and Field leads on verification queries, review of responses, coordination of responses with Field, Department of Legal Affairs (DLA), ERD and CD, and follow up on post verification actions. Assesses approach of internal audits and verifications for consistency with the techniques and standards of the profession and audit best practices, as well as applicable Accounting Standards, Financial Regulations and Instructions of the Agency; ensures the findings are in line with the terms of references agreed with the mission and the audit/verification; identifies issues and trends and makes recommendations to improve the Agency's timeliness and quality of data provided in response of audit and verification missions; reviews the submission of documents as required for verification missions, to ensure accuracy and completeness of supporting documents; highlights risk areas and takes the lead in coordinating corrective actions; performs proper reconciliations. In coordination with main UNBOA focal point of the Agency, manages the interim and final audit by UN Board of Auditors (UNBoA), including engagement with department/field directors, preparation of plan, entrance and exit meetings with the management team, communication including; collecting, interpreting and dissemination of audit requests, observation and recommendations; develops and leads the functioning of Agency-wide mechanism for data collection and consolidation to oversee and control the collection, review, consolidation and submission of responses from department /field directors after due verification and quality control in coordination with the department directors; coordinates with concerned parties to ensure timely responses to audit queries and observations, drafts management responses to audit queries; backfills main UNBOA focal point of the Agency as necessary. Provides support in managing the timely implementation of UNBoA, internal audits, donor verification recommendations by proper tracking and monitoring; ensures audit recommendations implementation rate meets the required benchmark; takes the lead in implementing initiatives with respect to system, tools, policies, guidance to improve audit recommendations tracking and implementation. Acts as the focal point in Finance Department for Department of Internal Oversight Services (DIOS) audits, Advisory Committee of Internal Oversight (ACIO) visits and coordinating other inspections including planning the timing of audits, coordination and collection of data within Finance department and submission to the relevant bodies. Acts as the focal point in Finance Department in coordinating responses to donor requests on financial matters; reviews and comments on donor agreements and issues raised by ERD and DLA in relation to donor agreements; ensures terms and conditions of donor agreements will be supported by UNRWA systems, regulatory framework, and relevant accounting standards; provides authoritative interpretation of requirements for handling transactions with respect to donor reports; plans, leads, monitors and evaluates staff performance; provides technical guidance and ensures that the staff are sufficiently trained to perform their functions; supervises or conducts training sessions as required. Acts as Finance Department's focal point on Inter-Agency coordination, European Union meetings, etc. on matters relating to Donor Reporting, European Commission, Financial and Administrative Framework Agreement, etc.; attends meetings with donors and addresses their queries. Analyses any problems and issues; formulates options, strategies and policies, recommends solutions to systematically address any existing and potential issues with respect to compliance, audit, verification and donor reporting; takes the lead in the implementation of such strategies and policies in the areas of responsibility. Performs other duties as may be assigned by the supervisor.</p><p>Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Relating and Networking ii. Applying Technical Expertise iii. Planning and Organizing Leadership (as applicable) i. Leading and Supervising ii. Delivering Results</p><p><strong>Desired Candidate Profile</strong></p><h2><br></h2>
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES Taking an Entrepreneurial Approach to Driving the Restaurant Business Understands financial opportunities by surveying restaurant demand. Partners with key individuals in the local community to assess opportunities. Identifies and analyzes competitors. Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action. Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues. Leading Significant Marketing/Public Relations/Media Activities Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable. Supports on-site/off-site public relations opportunities to promote the restaurant. Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies. Serves as the primary point of contact for restaurant events. Participates in local networking activities, which are often off-property, in support of the restaurant. Managing Day-to-Day Restaurant Operations Supervises and manages employees. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Conducts daily "taste panels" to educate, drive sales and create sales goals. Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc. Monitors compliance with all applicable laws and regulations. Monitors adherence to liquor control policies and procedures. Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear. Monitors alcohol beverage service for compliance with local laws. Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards. Assists servers and hosts on the floor during meal periods and high demand times. Advocates sound financial/business decision making. Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices. Fostering an Environment that Creates Exciting and Memorable Guest Experiences Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants.. Addresses guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Verifies corrective action is taken to continuously improve service results. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing and Conducting Human Resource and Talent Management Activities Actively participates in the hiring process to identify the right talent to support the outlet's concept. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Facilitates the fair and equal treatment of employees. Strives to improve employee retention. Monitors employee attendance of on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p></section>