Admin Assistant Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join One of the Fastest-Growing Online Education Companies in the World At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.<br> Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries.<br> To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.<br> Now we're looking for an experienced Sales Retention Manager to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue.<br> If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.<br> This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST.<br> Why This Role Is Different At ELVTR, customer relationships don't end after enrollment—they're just beginning.<br> As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.<br> You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty.<br> Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.<br> You'll Love This Role If You: Enjoy solving complex customer challenges with creative solutions Thrive in a fast-paced, KPI-driven environment Are an exceptional negotiator who can create win-win outcomes Love using data to improve processes and business performance Enjoy coaching others and sharing best practices Are highly organized and take ownership of your work Communicate confidently with customers and cross-functional teams Believe outstanding customer experiences drive long-term business success What You'll Do Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions Recover overdue installment payments by proactively engaging customers and resolving billing-related issues Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience Identify opportunities to automate retention processes and improve operational efficiency Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses What We Offer Competitive Compensation :Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally Learn and Grow :Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team Health &amp; Wellbeing: Gym membership reimbursement,Mental health support, Generous paid vacation allowance Why Join ELVTR?<br> Make an Impact: Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.<br> Grow Your Career:We're committed to developing our people.<br> As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.<br> Join a Winning Team: Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.<br> Ready to Help Shape the Future of Online Learning?<br> If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.<br> Apply today and become part of ELVTR's next chapter of growth.<br> ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.<br> What We're Looking For 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role Excellent English communication skills, both written and spoken Proven experience supporting customers in the US market Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue Experience managing refund requests, payment recovery, billing issues, and installment collections Ability to navigate difficult customer conversations with empathy while protecting company interests A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement Strong ownership, problem-solving, and decision-making skills Excellent organizational skills and attention to detail Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams Previous leadership, mentoring, or process improvement experience is a strong plus Nice to Have Experience in the online education or EdTech industry Experience in high-ticket B2C sales environments Previous experience leading or mentoring a retention team Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems Experience working with subscription or installment payment models Knowledge of billing operations, chargebacks, and payment recovery processes Experience analyzing customer retention metrics to drive business improvements Comfortable working in a fast-paced, performance-driven environment Experience collaborating across Sales, Finance, Product, and Customer Success teams Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms</span> </div>

<p>THE ORGANIZATION Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who share our mission to make positive lasting changes in children s and young people s lives. Plan support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan place a specific focus on girls and women, who are most often left behind. Plan have been building powerful partnerships for children for more than 80 years, and are now active in more than 70 countries. Plan International Jordan is established in 2016 and has programmes in Azraq refugee camp and host communities.</p><p>ROLE PURPOSE The job holder will report directly to the Head of Resource Mobilisation (RM) and will assume direct responsibility and accountability for building and managing strategic partnerships that enable programme delivery and fundraising H/She will support business development (scoping, consortia formation, partner due diligence, MoUs) and coordinate with Programmes, MEAL and Finance to ensure partner roles, compliance and value for money are clear in submissions. The role also involves contributing to the development of tools that enhance partnership mechanism and coordination with stakeholders. In summary, this role aims to strengthen organizational partnership building and management, and to help in developing context-appropriate strategy, processes, and practices that align with country needs and organizational goals.</p><p>DIMENSIONS OF THE ROLE The position is based in Amman, with travel across Jordan as required. Reporting to the Head of Resource Mobilization, the role operates within the Business Development function and works closely with program, technical, finance, and operations teams to ensure coherent processes. Internally, the role facilitates coordination, information sharing, and alignment across departments to strengthen partnership and business development systems. Externally, it engages with donors, partners, and coordination platforms, representing Plan International Jordan in relevant forums as delegated, to promote collaboration, visibility, and alignment with the Country Strategy.</p><p>ACCOUNTABILITIES Partnerships and Business Development Support</p><ul><li>Head of RM in the day-to-day identification of funding opportunities and partners coordination with different stakeholders internally and externally.</li><li>Support the drafting of responsive, compliant and high quality technical proposals to a range of donors (desk review, drafting of proposal narrative, collecting and collating relevant information)</li><li>Develop and implement contextually relevant guidance and tools to promote equitable partnership approaches and enhance the quality of program work when collaborating with partners with clear RM linkages. This may include tools such as mutual partnership appraisals, partnership monitoring tools, and partnership evaluation/impact assessment tools.</li><li>Ensure that the proper steps are taken for partnership management processes, including due diligence, risk identification, partnership agreements, resource planning, and capacity strengthening plans in accordance with the Plan process.</li><li>Provide necessary training to key staff members to promote equitable partnership approaches and improve the quality of partnership management in pursuit of stronger proposals and delivery.</li><li>Provide guidance on suitable training materials and resources to be used with partners to enhance their capacity for effective partnering.</li><li>Support in developing partnership strategies that align with Country strategy, RM priorities (donors, sectors, geographies) and Plan's global objectives.</li><li>Work closely with other departments to elaborate and harmonize tools, SOP, guidelines and conceptual frameworks to support partnership and RM</li><li>Contribute to the budget design where required to ensure that partners budget is align with plan partnership strategy.</li><li>Perform other related duties as assigned by HoRM.</li></ul><p>Coordination and Communication</p><ul><li>Coordinate with other internal departments (program and support) as necessary.</li><li>Represents Plan in platforms and meetings held at community and national level when needed.</li><li>Develop and maintain a strong external network with partners (national NGOs/CBOs, INGOs, UN, private sector, foundations) to support consortia formation and resource mobilisation.</li><li>Attend relevant meetings and working groups where required.</li><li>Maintain positive and productive relationships with governmental partners and donors and support to complete their responsibilities in compliance with donor rules and regulations.</li><li>Undertake all other duties that may be determined by the line manager and that are compatible with the job.</li></ul><p>Child protection, gender equality and inclusion</p><ul><li>Ensures that Plan International s global policies for Safeguarding Children, Programme Participants and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Essential Minimum 5-7 years of progressively responsible professional experience in project management in sectors of youth livelihood, Education, Child protection, SRHR or youth and women empowerment.</li><li>University degree the field of Social Work, Business, Social Sciences or another related field.</li><li>Knowledge of the context of Jordan with clear understanding of related legal and policies frameworks.</li><li>Previous experience in team leading and implementing through partners projects.</li><li>Experience in development projects in humanitarian or refugee settings, community-based, youth and women empowerment and community participation required.</li><li>Proven experience in working with government entities including follow up on the required approvals and has strong connections and network with different ministries and national stakeholders.</li><li>Familiar with government strategies, requirements and procedures.</li><li>Experience in budget management.</li><li>Experience of working with partners.</li><li>Experience in working with donors including: EU, MADAD, ECHO, private donors.</li><li>Ability to communicate and maintain appropriate and productive relations with a range of actors, including children, parents, local and national authorities.</li><li>Flexible work attitude and ability to work independently within a small team.</li><li>Excellent knowledge of Arabic and English.</li></ul>

<p><b>&nbsp;POSITION DESCRIPTION T</b>he Proposal Writing &amp; Business Development Manager leads Amideast Jordan s efforts to expand its donor and client portfolio by identifying funding opportunities, building strategic partnerships, and advancing new business in alignment with the organization s strategic priorities. The role works closely with the Country Director, headquarters, technical teams in the Jordan office as well as regionally, and external partners to strengthen Amideast s market positioning and pursue new opportunities. The incumbent manages the business development process from opportunity identification through proposal submission by researching donor priorities and client needs, pursuing and meeting with new potential clients, assessing Amideast s service portfolio, and working with technical and operational teams to design responsive, feasible solutions. The role prepares competitive technical and cost proposals, ensures compliance with Amideast s internal processes, secures required approvals, meets submission deadlines, and maintains relationships with current and prospective donors and clients to support sustainable organizational growth. RESPONSIBILITIES Business Development &amp; Partnerships • Coordinate the development and implementation of business development plans in collaboration with the Country Director. • Conduct market research and monitor relevant trends to identify potential opportunities and help determine which ones to pursue. • Maintain relationships with donors, local and international government entities, UN agencies, NGOs, private sector organizations, and implementing partners. • Maintain an updated pipeline of opportunities and support the development of partnerships that contribute to organizational priorities. Proposal Development, Writing &amp; Knowledge Sharing • Manage the development of proposals, concept notes, expressions of interest, and related documents from initial review through final submission. • Coordinate technical, operational, and financial inputs with subject matter experts, program teams, Finance, Operations, and headquarters teams to develop clear, responsive, and feasible solutions aligned with Amideast s expertise and client needs. • Ensure proposals meet submission requirements through effective review processes, quality checks, internal approvals, and adherence to Amideast procedures. • Develop and maintain proposal tools, templates, and guidance materials, and provide staff with support and best practices to strengthen proposal writing and business development capacity. Organizational Contribution • Contribute to organizational discussions related to growth, funding priorities, and strategic initiatives. • Undertake additional responsibilities as assigned by the Country Director. QUALIFICATIONS AND SKILLS Required Education: Bachelor s degree in International Development, Education, International Relations, Business Administration, Communications, or a related field. Professional Experience: • Minimum of 7 years of professional experience in the international development sector, with exposure to areas such as education, academic testing, workforce development, and youth programming. • At least 3 years of experience in business development, including identifying funding opportunities, developing partnerships, and supporting organizational growth. • Minimum of 6 years of experience in proposal development, including preparing successful technical and cost proposals for U.S. Government agencies, foundations, corporations, and bilateral or multilateral donors (e.g., EU, World Bank, UN agencies). Technical Skills • Strong knowledge of donor procurement processes, compliance requirements, and funding mechanisms. • Understanding of monitoring, evaluation, accountability, and learning (MEAL) principles and their application in program design. • Familiarity with Amideast s technical areas, including education, workforce development, STEM, and youth programming. • Ability to conduct donor and market research and translate findings into effective proposal strategies. • Demonstrated ability to develop competitive proposals and respond to complex donor solicitations, including RFPs, RFAs, and EOIs. • Ability to develop proposals and pitches for private sector companies. Communication &amp; Interpersonal Skills • Excellent English writing, editing, and communication skills, with the ability to develop clear, persuasive, and technically strong proposal content. • Fluency in English required; proficiency in Arabic highly desirable. • Ability to build and maintain effective relationships with donors, NGOs, government entities, and private sector partners. Personal &amp; Leadership Competencies • Strong organizational and coordination skills with the ability to manage multiple priorities, deadlines, and complex proposal processes involving technical, finance, operations, and senior leadership teams. • Ability to work effectively under pressure while maintaining quality and attention to detail. WORK ENVIRONMENT The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis). • Computer (laptop) • Printer/Photocopier/Scanner/Fax&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in International Development, Education, International Relations, Business Administration, Communications, or a related field.</li><li>Minimum of 7 years of professional experience in the international development sector, with exposure to areas such as education, academic testing, workforce development, and youth programming.</li><li>At least 3 years of experience in business development, including identifying funding opportunities, developing partnerships, and supporting organizational growth.</li><li>Minimum of 6 years of experience in proposal development, including preparing successful technical and cost proposals for U.S. Government agencies, foundations, corporations, and bilateral or multilateral donors (e.g., EU, World Bank, UN agencies).</li><li>Strong knowledge of donor procurement processes, compliance requirements, and funding mechanisms.</li><li>Understanding of monitoring, evaluation, accountability, and learning (MEAL) principles and their application in program design.</li><li>Familiarity with Amideast's technical areas, including education, workforce development, STEM, and youth programming.</li><li>Ability to conduct donor and market research and translate findings into effective proposal strategies.</li><li>Demonstrated ability to develop competitive proposals and respond to complex donor solicitations, including RFPs, RFAs, and EOIs.</li><li>Ability to develop proposals and pitches for private sector companies.</li><li>Excellent English writing, editing, and communication skills, with the ability to develop clear, persuasive, and technically strong proposal content.</li><li>Fluency in English required; proficiency in Arabic highly desirable.</li><li>Ability to build and maintain effective relationships with donors, NGOs, government entities, and private sector partners.</li><li>Strong organizational and coordination skills with the ability to manage multiple priorities, deadlines, and complex proposal processes involving technical, finance, operations, and senior leadership teams.</li><li>Ability to work effectively under pressure while maintaining quality and attention to detail.</li></ul>

<p><h4>Job summary</h4> <p>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Supporting developing & executing sales strategies</strong></p> <ul> <li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li> <li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li> <li>Assists with the development and implementation of promotions, both internal and external.</li> </ul> <p><strong>Maximizing revenue</strong></p> <ul> <li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li> <li>Recommends booking goals for sales team members.</li> </ul> <p><strong>Managing sales activities</strong></p> <ul> <li>Monitors all day to day activities of direct reports.</li> <li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <p><strong>Analyzing & reporting on sales and financial data</strong></p> <ul> <li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li> <li>Assists Revenue Management with completing accurate six period projections.</li> <li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li> </ul> <p><strong>Ensuring exceptional customer service</strong></p> <ul> <li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Observes service behaviors of employees and provides feedback to individuals.</li> <li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li> <li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li> </ul> <p><strong>Building successful relationships</strong></p> <ul> <li>Develops and manages relationships with key stakeholders, both internal and external.</li> <li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li> <li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li> <li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li> </ul> <p><strong>Managing and conducting human resource activities</strong></p> <ul> <li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li> <li>Utilizes all available on the job training tools for employees.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>1. Assess the EMR system architecture in relation to interoperability requirements. 2. Analyze the availability, standards, and functionality of relevant host country Health Information Systems and HMIS in Jordan. 3. Evaluate technical options and interoperability standards for secure and sustainable data exchange. 4. Develop recommendations based on the assessment findings and prepare a costed, phased roadmap for integration, where applicable. 5. Conduct a comprehensive mapping of stakeholders, digital solutions, and the broader ecosystem in Jordan.<br> Work Location<br>HQA<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Scope of work: The consultant will conduct a comprehensive technical assessment to evaluate the interoperability and integration of UNRWA's upcoming Electronic Medical Record (EMR) system with Jordan's national health information ecosystem. The assignment includes reviewing UNRWA's existing digital health architecture, analyzing national health information systems and interoperability capabilities, assessing applicable international digital health standards, and providing technical inputs on legal and regulatory considerations related to data governance and information sharing. The consultant will identify technical, operational, institutional, and cybersecurity risks, propose appropriate mitigation measures, and develop a costed implementation roadmap aligned with UNRWA's EMR implementation phases. The work will be carried out using a combination of document reviews, technical analyses, stakeholder consultations, workshops, validation sessions, and comparative assessments of international best practices, while engaging relevant external stakeholders in an exploratory and non-committal manner to inform evidence-based recommendations. Specific Outputs/Tasks include but not limited to: 4.1 System Landscape Assessment • Review UNRWA’s current digital health system architecture, workflows, and reporting mechanisms. • Analyze the proposed design of the upcoming EMR system funded by KfW. • Document current reporting requirements to national health authorities. 4.2 Host Country HIS/HMIS Analysis • Assess the national health information ecosystem in Jordan. • Identify systems used by relevant stakeholders, including, but not limited to, the Ministry of Health. • Document: o System architecture o Data standards o APIs and interoperability capabilities o Reporting requirements o Data governance structures • Jordan Ministry of Health • National HMIS operators • Digital health governance entities. 4.3 Interoperability and Standards Review The consultant will evaluate: • International digital health interoperability standards (e.g. HL7, FHIR, ICD classifications). • Data exchange mechanisms. • Health information architecture compatibility. • Patient identity management considerations. • Data quality and validation requirements. 4.4 Legal and Regulatory Assessment The consultant will provide technical inputs and coordinate with the legal department, and will not independently determine legal, regulatory, or compliance positions. The items to be reviewed are: • UNRWA internal regulations on data governance and confidentiality. • Data protection requirements. • Institutional agreements required for system integration. • Feasible and compliant data sharing models will be determined by the legal department, informed by the technical inputs provided by the technical consultant. 4.5 Risk and Feasibility Analysis The consultant will identify: Technical risks • System incompatibility • Infrastructure limitations • Cybersecurity concerns Operational risks • Workforce readiness • Data management capacity • Workflow disruptions Institutional risks • Governance alignment • Stakeholder coordination Mitigation strategies will be proposed for each risk category. 4.6 Costed Implementation Roadmap The consultant will prepare a practical integration roadmap including: • Recommended interoperability model • Phased implementation plan • Resource requirements • Institutional coordination mechanisms • Budget estimates • Timeline and milestones The roadmap should align with UNRWA’s EMR implementation phases. Methodology The consultant is expected to apply a mixed methodology including: • Desk review of documentation • Technical architecture analysis • Stakeholder consultations • Workshops with UNRWA and government partners • Comparative analysis of international best practices • Validation meetings with UNRWA leadership • Engagement with external stakeholders: The consultant is expected to engage with external stakeholders professionally and with appropriate discretion. As this is an exploratory assessment, the consultant should make clear that such engagements are for information-gathering purposes and do not represent commitments on behalf of UNRWA.<br> Qualifications/special skills<br>Masters' Degree in Health Informatics, Public Health, Information Systems, Digital Health, Health Policy, Business Administration, Management, International Development or another related discipline. Minimum seven (10) years of relevant professional experience. Nature of required experience: Experience in digital health systems or health information systems Extent of required relevant experience: • Demonstrated experience in EMR implementation or interoperability projects. • Experience working with government health systems or international organizations. • Demonstrated experience working with Jordanian health systems, including key national platforms such as Hakeem (national EHR), the Jordan Center for Disease Control (JCDC), and the Ministry of Health HMIS, with a proven ability to collaborate effectively with legal departments on data governance and compliance requirements. • Experience conducting technical feasibility studies. • Knowledge of health data standards and interoperability frameworks. Desirable: • Experience in the Middle East region. • Experience working with UN agencies or donor-funded projects.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 2,120.00. • The duration of the Contract is for 6 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Senior Project Manager (Health Info Sys); with close, structured, and continuous coordination will be required throughout the assignment with, including, but not limited to: • The UNRWA Legal Office, with whom continuous coordination is required throughout the assignment • Health Information Systems teams • Programme management units • Field health leadership in Jordan.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><br><p><strong><u>The Role:</u></strong></p><br><br><p>The Arts Manager will implement activities in country delivered through one or both of the Arts global programmes: Arts in Action and Creative Growth.</p><br><br><p>They may work with a small team in country and manage sector partner and stakeholder relationships. They will also build relationships and work closely with their peers in other countries and across the global arts network, often collaborating on global programmes</p><br><br><br><p><strong><u>Main Accountabilities but not limited to the following:</u></strong></p><br><br><p>Sector/subject expertise</p><br><br><ul><li>Uses their own knowledge of the country’s arts and creative industries, intelligence and insight from other sector partners, to support the implementation of&nbsp;global arts programmes that meet the specific needs of the country while also providing value to UK arts and creative industry organisations.&nbsp;&nbsp;&nbsp;</li><li>Through ongoing relationships with Global arts colleagues, builds and maintains good understanding of UK arts and creative industry sector priorities.</li><li>Identifies opportunities for the UK Arts sector to work in and collaborate with peers in country</li></ul><br><p>Leadership &amp; management</p><br><br><ul><li>Provides specialist input and design to help ensure activities under the Arts global programmes are relevant to the Arts and creative industry sectors in country.</li><li>Actively collaborates with colleagues in Arts global teams on programmes.</li><li>Manages Arts activities day-to-day ensuring global standards on programme and contract management are achieved.&nbsp;</li></ul><ul><li>Actively works to mainstream EDI and become anti-racist in our cultures and practices within our organisation and in our programmes. &nbsp;</li></ul><br><p>Strategy and/or planning</p><br><br><ul><li>Contributes to planning process for country arts portfolio within region</li><li>Develops and nurtures internal relationships to ensure strategic objectives are aligned, understood and achieved</li><li>Considers the role of digital products, services and channels in optimising the impact and sustainability of the portfolio, working with regional marketing and digital colleagues.</li></ul><br><p>Relationship &amp; Stakeholders</p><br><br><ul><li>Maintains partner relationships relevant to the Arts, and wider cultural sectors, to maintain a strong understanding of relevant themes and issues in the arts and creative industries.</li><li>Builds and maintains a broad, diverse and dynamic network of key creative and cultural sector representatives in country.</li></ul><br><p>Brand and market positioning</p><br><br><ul><li>Promotes the diversity of the UK arts and creative industries sector in country</li><li>Ensures British Council’s value proposition and support to the UK arts sector in country is clear and communicated and that our reputation for quality and as a valued not-for-profit partner remains high and contributes to our mission.</li><li>Contributes to the development of internal and external communications materials to highlight impactful stories from the country Arts portfolio</li></ul><br><p>Programme management</p><br><br><ul><li>Manages finances of small projects and activities in the Arts portfolio and will flag up issues promptly</li><li>Manages issues with internal and external partners and stakeholders and escalates them when necessary</li><li>Holds delivery partners, team members and consultants to account for agreed deliverables</li></ul><br><p><strong><u>Role specific knowledge and experience: </u></strong></p><br><br><p><strong><u>Essential:</u></strong></p><br><br><ul><li>Good knowledge and understanding of current trends and practices&nbsp;in at least one sector of the arts and creative industries in the country</li><li>Experience of working on&nbsp;national arts/ creative industry projects&nbsp;</li></ul><p><strong>+Language Requirements:</strong> The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.</p><br><br><br><p><strong><u>Desirable:</u></strong></p><br><br><ul><li>Understanding and appreciation of current arts trends and practices in&nbsp;the UK&nbsp;</li><li>Experience of working on&nbsp;international arts projects&nbsp;&nbsp;</li></ul><br><p><strong><em>Closing Date:</em></strong><em>&nbsp;&nbsp; Applications will close on<strong> 12 August 2026 </strong>at 21:59 UK Time</em></p><br><br><p><em>You must have the legal right to work in<strong> Jordan</strong> at the time of application.</em></p><br><br><p><strong><u>Important Information:</u></strong></p><br><br><ul><li><strong>Business unit:</strong> Cultural Engagement</li><li><strong>Pay Band:</strong> 6</li><li><strong>Gross salary: </strong>JOD 1 002</li><li><strong>Country/Location:</strong> Amman, Jordan</li><li><strong>Contract Type: </strong>Two (2) Years Fixed Term</li></ul><p><strong><u>Requirements:</u></strong></p><br><br><p>Please note that candidates must have the pre-existing, legal right to work in Jordan.</p><br><br><p>Mobility / relocation / visa sponsoring support will not be provided.</p><br><br><p>British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service.&nbsp; This may not be appropriate for all roles but can be explored at interview.</p><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> Why This Role Matters At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale.<br> As our platform grows, so does the complexity of the problems we solve.<br> Great product ideas are easy.<br> Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.<br> That's where this role comes in.<br> As a Product Owner, you'll sit at the center of product delivery.<br> You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.<br> Your impact won't be measured by how many Jira tickets you create.<br> It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.<br> You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.<br> If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.<br> What You'll DoCreate clarity where others see complexity You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.<br> Own squad readiness You'll make sure backlog items are ready before they enter development.<br> Engineers shouldn't be discovering major requirements halfway through a sprint.<br> You'll ensure the team has the context, detail, and alignment needed to deliver predictably.<br> Help the team build the right things You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.<br> Drive productive collaboration You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.<br> Challenge unclear thinking When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions.<br> Respectfully, but confidently.<br> Reduce delivery friction You'll identify risks, dependencies, and gaps before they become problems.<br> Your goal is to help the team spend less time clarifying work and more time delivering value.<br> Protect quality and customer experience You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.<br> Support successful launches You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.<br> Who You AreYou bring structure without creating bureaucracy You love organization, but you know process should help teams move faster, not slow them down.<br> You care about outcomes, not ticket completion Closing a story isn't success.<br> Solving a customer problem is.<br> You ask great questions You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.<br> You communicate clearly You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.<br> You thrive in cross-functional environments You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.<br> You have strong product delivery experience You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.<br> You're comfortable with technical concepts You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.<br> You're comfortable with ambiguity You won't always receive perfect requirements or complete information.<br> You're able to create clarity and move things forward without waiting for every answer.<br> You'll likely stand out if you have experience with: B2B SaaS products Customer Experience (CX) platforms Social listening or customer engagement tools CRM, CDP, analytics, or workflow products AI-powered products and automation Arabic-first or MENA-focused products Product analytics and adoption metrics What Success Looks Like Within your first few months: Backlog items enter development with significantly fewer unanswered questions.<br> Sprint planning becomes more predictable because work is properly prepared and understood.<br> Engineers spend less time seeking clarification and more time building.<br> Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.<br> Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.<br> Product releases are smoother because internal teams are prepared and aligned.<br> Most importantly, customers receive better products because the team consistently understands the problem before building the solution.<br> What The Hiring Process Will Look Like 1.<br> Intro call with TA 2.<br> Interview with HM 3.<br> Case Study 4.<br> Presentation Interview 5.<br> Culture fit / Offer At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement.<br> We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.<br> If that sounds like the environment where you do your best work, we'd love to meet you.<br></span> </div>

<p><h4>Job summary</h4> <p>Leads and manages the Information Technology (IT) function for properties and managed offices in scope. Cultivates technology leadership capability and develops talent via effective succession planning, mentoring and performance management. Provides support to operations leaders for owner relations and negotiations on IT matters. Performs Business Council member role representing the IT discipline. Provides internet support for managed properties. Works with Area Director, Information Technology (ADIT) on technology partner management and product development for the assigned market. Manages day to day hotel and company office IT operations.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>Hotel or hospitality management education, awareness of global hospitality technology trends. Experience in assignments at international locations. Back of the house and guest facing operational and technical experience with hospitality management systems. Minimum 5 years in an associate supervisory role.</li> <li>Or</li> <li>Bachelor’s degree level or equivalent. Minimum 5 years project management experience. Proven negotiation skills.</li> </ul> <h4>Core work activities</h4> <h5>General</h5> <ul> <li>Maintains and verifies accuracy of status documentation (goals, scorecard, LPA tracking, etc.).</li> <li>Strives to achieve balanced scorecard and goals by leveraging resources and solutions to achieve desired results.</li> <li>Monitors assigned company owned and managed offices to verify IT operations are running effectively.</li> <li>Creates presentations for regional team visits and area team visits as property leader and produces follow-up report and action plan.</li> <li>Participates in Business Council meetings and produces follow-up report, action plans and distributes information.</li> <li>Meets with the ADIT and provides updates on IT activities and business plans.</li> <li>Meets with point of contact at each property (General Manager, Director of Finance, etc.) to seek feedback and provide updates on IT activities and plans. Produces follow-up report, action plans and distributes information.</li> <li>Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.</li> </ul> <h5>Hotel acquisition</h5> <ul> <li>Confirms IT scope for assigned properties with ADIT.</li> <li>Executes hotel acquisition IT project with minimal defects and adheres to an appropriate schedule.</li> </ul> <h5>People</h5> <ul> <li>Owns relationship with IT vendors for properties in scope.</li> <li>Seeks to improve engagement score results through continent/local initiatives, rap sessions, and engagement score survey findings.</li> <li>Participates in the talent acquisition process according to company procedures.</li> <li>Verifies effective induction program for new associates or those in new or different roles.</li> <li>Trains associate(s) to provide backup coverage in the department to cover cluster leader’s function during vacation and sick leave.</li> <li>Performs LPAs on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates.</li> <li>Verifies adequate communication, training, and execution of talent development programs and related initiatives.</li> <li>Develops a personal management style that is intended to bring positive performance results from associates.</li> <li>Builds and maintains positive and effective relations with direct team members.</li> </ul> <h5>Product</h5> <ul> <li>Strives to remain informed on the most up to date knowledge regarding technology partner activities.</li> <li>Notifies ADIT to put resources in place to verify owners have sufficient technology partner choices in each market/city.</li> <li>Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation.</li> <li>Where assigned, documents technology pilot scope and objectives with business partners.</li> <li>Seeks owner and operations buy-in and funding.</li> <li>Sets measurable goals and timeline.</li> <li>Leads initial phase assessment.</li> </ul> <h5>Process</h5> <ul> <li>Maintains IT inventory for all properties/offices in cluster.</li> <li>Manages cluster IT agreements for participating properties.</li> <li>Verifies cluster associates are treated appropriately and in alignment with local operational practices.</li> <li>Verifies the execution and tracking of rollouts on a timely basis.</li> <li>Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely.</li> <li>Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements.</li> <li>Monitors flow of issue management amongst continent support desk, technology partners and cluster organizations to verify effectiveness.</li> <li>Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community.</li> <li>Implements cluster IT policy and procedure as received by Regional IT.</li> <li>Attends IT education calls.</li> <li>Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office.</li> <li>Completes other reasonable duties as requested by leadership.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>

<p><strong>OCA Palestine – AMMAN OFFICE</strong></p> <p><strong>Field Communications Officer/Press Officer</strong></p> <p><em>Family: Operations</em></p> <p><em>Level: 7 IRFFG (1,408 JOD Monthly Gross)</em></p> <p><em>Workplace: Amman</em></p> <p><em>Hierarchical and Functional line management of: Field Communications Manager</em>&nbsp;</p> <p><em>Functional reporting line to: Communications Advisor (CA in HQ)</em>&nbsp;&nbsp;</p> <p><em>Duration: Fixed Term Contract until 31^st October 2026</em></p> <p><strong>Context</strong></p> <p><strong>Amman Hub</strong></p> <p>MSF has been present in Amman since 2006 with different Missions and OCs, and since 2015 with delocalized HQ offices.</p> <p>In 2018, MSF signed a Host-Country Agreement (HCA) with the Jordanian authorities and consolidated its presence in the country, becoming one of the MSF Hubs around the world, with the aim of supporting the quality of our operations in the region and beyond.</p> <p>Today, Amman Hub is a complex setting, including the presence of 5 OCs with Operations and Organizational Support:</p> <ul> <li>Units: OCA MENA Regional Office, OCBA CAHM (Center for Advanced Humanitarian Medicine), OCG MESO (Middle East Support Office)</li> <li>Operational Cells: OCBA Cell 1 (Afghanistan, Yemen, Syria) and OCG Cell 5 (Iraq, Lebanon, Yemen, Syria)</li> <li>Missions: Permanent missions including OCP Jordan (Reconstructive Surgery Hospital), and ad hoc temporary hosted missions including OCA Palestine/Gaza/Syria, OCB Syria/Palestine, OCBA Palestine/Gaza/Yemen</li> <li>OCG Lebanon/Iran/Iraq/Sudan/Yemen/Syria.&nbsp;</li> <li>An intersectional Amman Mutualized Support Office (AMSO)</li> <li>Hosted positions from different OCs and the International Office</li> <li>OCA MENA Regional Office</li> </ul> <p><strong>Objective(s) of the position:</strong></p> <p>MSF uses public communications to support its medical humanitarian action, to bear witness to the crises it works in, to make its work known to the public, and to secure and sustain public support for its social mission, including through fundraising and recruitment efforts.</p> <p>The purpose of the field communications officer (FCO) is to implement communications strategies and activities in direct support of MSF's medical humanitarian programs and social mission. The focus of FCO activities is on content production and dissemination, on media management and monitoring, and on contributing to communications strategies and tactics.</p> <p><strong>Scope of responsibilities:</strong></p> <p><strong>Content dissemination and engagement:</strong></p> <ul> <li>Support the production of communications tools for media usage.</li> <li>The FCO disseminates MSF content in the country, proactively pitches to media and uses existing MSF digital channels in the country and/or region as defined by the communications strategy.</li> </ul> <p><strong>Media management:</strong></p> <ul> <li>Maintain regular relations with a wide array of media contacts across traditional and digital media outlets, including journalists, bloggers, photographers, producers, cameramen, and influencers, as relevant. This responsibility may be shared with other communications team members in the country.</li> <li>Proactively pitch media and manages incoming media requests</li> <li>Help organize events such as press briefings or press conferences and help organize and accompany media visits to MSF projects.</li> <li>Developing MSF’s media contact logbook, relationships with local and regional media and journalists, identifies new opportunities for media pitching.</li> <li>Train and identifies new spokespeople in Gaza and the West Bank, for media interviews.</li> </ul> <p >&nbsp;</p> <p><strong>Produces content and oversees production of communications tools including for local digital channels:</strong></p> <ul> <li>Identifies appropriate communications tools for target audiences, collects material, and produces tools or adapts them to target audiences.</li> <li>Develops an understanding of the operational information used in MSF public communications (such as mortality, morbidity, of patients vs # of consultations, etc) and its relevance to the crisis.</li> <li>Follows MSF communications ethical guidelines in all materials directly collected and produced, such as on consent, on DEI (diversity, equity, and inclusion), and other relevant communications standards or guidelines.</li> </ul> <p><br> <strong>Carries out digital and media monitoring:</strong></p> <ul> <li>Monitors relevant media and digital channels, to highlight significant trends, news, or reports relevant to MSF or the contextual environment to the Head(s) of Mission, Field Communications staff, humanitarian affairs staff and/or other operational staff (as relevant)</li> <li>Collects preliminary insights into public narratives on issues of relevance to MSF.</li> <li>Generates and updates reports on the local media and digital landscape, with support from other communications teams if needed (digital teams or other).</li> <li>When needed manage digital media dashboards for real-time monitoring on issues of operational and reputational relevance.</li> </ul> <p>&nbsp;</p> <p><strong>Contributes to communications strategy and tactics:</strong></p> <ul> <li>Reports on the tangible outcomes of communications initiatives, like the extent of coverage and audience response, and suggests improvements.</li> <li>Identifies opportunities to raise the visibility of underreported crises that MSF is seeing in the country.</li> <li>Provides initial insights on the feasibility of communications tactics, such as related to media window, social media penetration, audiences’ reception, etc.</li> <li>Offers advice on engaging with media and digital channels during crises.</li> </ul> <p >&nbsp;</p> <p><strong>Internal stakeholder engagement</strong></p> <ul> <li>Helps to promote MSF communications principles, practices, and material towards MSF staff in the country.</li> <li>Helps respond to incoming requests from the MSF communications network.</li> <li>Liaises with MSF communications network for technical support, if needed, such as for AV editing, digital engagement, and monitoring.</li> </ul> <p><strong>Reporting</strong></p> <ul> <li>Participates in communication data-collection and reporting to inform MSF teams of upcoming communications and past results.</li> <li>Helps track/record all public communications initiatives carried out for institutional memory.</li> </ul> <p >&nbsp;</p> <p><strong>Profile Requirements:</strong></p> <p><strong>Education:</strong></p> <ul> <li>Essential: University degree in a relevant field such as journalism, communication Development, Political science or International Relations.</li> </ul> <p><strong>Experience:</strong></p> <ul> <li>Essential: Previous working experience of at least 2 years in communications, journalism or public relations.</li> <li>Desirable: Experience in NGO or international organizations specializing in humanitarian action, health or development. </li> <li>Essential : Analytical capacity in media.</li> </ul> <p >&nbsp;</p> <p><strong>Competencies:</strong></p> <ul> <li>Acts towards the fulfilment of MSF’s social mission</li> <li>Demonstrates an integrating attitude</li> <li>Facilitates and helps to bring about changes in others</li> <li>Understands other people’s stress</li> <li>Identify complex relationships</li> <li>Plans actions geared towards achieving objectives</li> <li>Works towards objectives, preserving established standards</li> <li>Follows up, plans activities and sets priorities</li> <li>Shares information and coordinates with team and/or others</li> <li>Gives feedback and sets limits</li> <li>Develops and diversifies networks</li> </ul> <p >&nbsp;</p> <p><strong>Knowledge:</strong></p> <ul> <li>Media management</li> <li>Active network of local/national journalists</li> <li>Media and digital monitoring, disinformation</li> <li>Production of communication tools</li> <li>Written communication skills</li> <li>Desirable: AV producing skills are an asset (photo &amp; video editing)</li> </ul> <p>&nbsp;</p> <p><strong>Languages</strong></p> <ul> <li>Essential: Proficiency minimum B2 in English&nbsp;</li> <li>Essential: Native or near native proficiency in Arabic&nbsp;</li> <li>Desirable: Other languages</li> </ul> <p>&nbsp;</p> <p><strong>Other</strong></p> <p>This position is open for Jordanian nationalities with a legal right to work in Jordan.</p> <p>&nbsp;</p> <p >&nbsp;</p> <p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Saturday 4^th July</strong><strong> 2026 </strong></p> <p>&nbsp;</p> <p><strong>To: &nbsp;</strong><a href="https://msfamman.recruitee.com/o/field-communications-officerpress-officer"><strong>https://msfamman.recruitee.com/o/field-communications-officerpress-officer</strong></a></p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong><em>Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</em></strong></p> <p>&nbsp;</p>

<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for&nbsp;a <strong>Supply Chain Officer</strong> at the <strong>Logistics Unit in Amman Regional Logistics Support Centre.</strong></p> <ul> <li>Supply Chain Officer 1 ensures that requests are handled efficiently and effectively to meet the needs of the Logistics Support Center. S/he makes information about potential or firm orders available to other logistics staff and those requesting services. S/he ensures that sourcing of goods is done to meet demand in the most efficient way.</li> <li>Geographical remit: NAME Region and or any assigned geographic area or specific group of products.</li> <li>Oversees order management for the downstream delegations. S/he ensures that all customers’ needs are understood, met delivered and well communicated.</li> </ul> <p><strong><u>RELATIONSHIPS </u></strong></p> <ul> <li>Internally, mainly interacts within the LSC’s Purchase, Warehouse, Transport and Fleet units&nbsp;</li> <li>Channels all relevant information related to orders to all concerned</li> <li>Ensures JDE Orders Follow up table has accurate information and acts with other units to maintain the accuracy</li> <li>Reports to the Head of customer service/ Supply chain coordinator any occurred problems, claims and unusual requests concerning open orders without delay.</li> </ul> <p><strong><u>General Duties: </u></strong></p> <ul> <li>Be aware of the Delegation’s objectives and activities</li> <li>Understand the three components of the Red Cross/Red Crescent Movement</li> <li>Apply the security rules at all times</li> <li>Respect and observe the staff regulations of the ICRC in Jordan</li> <li>The employee may be asked to perform other duties not covered in this Job Description as well as to provide support to other departments when and if necessary.</li> </ul> <p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p> <p><strong><u>Supply Chain Officer (SCO) / Order management</u></strong></p> <p>The Supply Chain Officer processes and fulfils supply requests and orders in accordance with ICRC's logistical and financial procedures and pre-established fulfilment guidelines. The SCO works closely with customers and is responsible for ensuring all requests are handled without delays and that priorities are respected. The role focuses on delivering goods in the most efficient and effective way through order analysis and consolidation.</p> <ol> <li><strong>Analyze and Process Requests in a Timely Manner</strong></li> </ol> <p ><strong>The SCO reviews the pending Sales Requests (SRs) in the "Log Review and Submit for Approval" page at least twice a day, verifying the following:</strong></p> <ul> <li><strong>Header information:</strong> Sold To, Ship To, Reason Code, Order Title, Header Attachment, Project ID</li> <li><strong>Line defaults:</strong> Requested Date (realistic delivery date), Schedule Pick Date, Cost Center, Objective</li> <li><strong>Line items:</strong> Item Code, Quantity, Unit and Extended Price, Line Attachment, Cost Center</li> </ul> <p ><strong>The SCO communicates any changes made to the SR by email to the requester, then submits the reviewed SR for approval once all changes have been saved and communicated.</strong></p> <ol> <li value="2"><strong>Monitor Sales Requests and Follow Up</strong></li> </ol> <p><strong>The SCO monitors the status of all SRs, including:</strong></p> <ul> <li>Checking rejected SRs and contacting the requester to understand the reason and assist with resubmission if needed</li> <li>Following up on SRs pending approval (status 515) to ensure they are approved within two business days</li> <li>Resubmitting SRs when the original approver is absent, redirecting to the acting approver</li> </ul> <ol> <li value="3"><strong>Select the Appropriate Sales Document and Release</strong></li> </ol> <p >The SCO reviews all approved SRs (status 516, 517) and releases them into the appropriate document type (SO, SD, SP), taking into account delivery patterns — local, upstream, direct, or warehouse-based. The SCO coordinates with the purchasing department for SP, ST, and SD documents, and with supply planners and the warehouse for SO fulfilment.</p> <p ><strong>4. Keep the System Updated and Clean</strong></p> <p >Regularly updates Promised Delivery Dates on sales documents based on input from purchasers or other LSC units, and promptly notifies the requester of any delays</p> <p >Closes old or unnecessary sales document lines to keep the system clean</p> <p ><strong>5. Record and Manage Documentation and Claims</strong></p> <p >The SCO organizes and maintains all documentation related to orders, registers customer claims and remarks, and coordinates with the warehouse and purchasing department to identify root causes and resolve issues.</p> <p ><strong>6. Update follow up sheets and Provide Statistics</strong></p> <p >The SCO maintains awareness of delivery statuses and potential delays and keeps logistics dashboards and reports (JDE O2D reports, Tableau SCO dashboard, etc.) up to date. The SCO also identifies and proposes improvements to customer service policy.</p> <p >In addition, the SCO is expected to analyze supply chain data, generate and share reports as required, and participate in ad hoc reporting meetings when requested by their line manager.</p> <p ><strong>7. Promote Good Planning and Forecasting</strong></p> <p >In collaboration with the Supply Chain Planner and Demand Planner, SCO helps build awareness of the importance of sound planning and forecasting practices.</p> <p ><strong>8. Maintain Communication Flow</strong></p> <p >The SCO ensures effective communication with:</p> <p >Customers — keeping them informed of expected delivery dates, potential delays, stock shortages, or item discrepancies</p> <p >Purchasers — coordinating on purchase consolidation, lead time changes, and supplier selection</p> <p >Warehouse — discussing consolidation of deliveries with regard to space and manpower</p> <p ><strong>9. Manage Service Requests via STM</strong></p> <p >Responds to all messages and requests received through the AMM LOG Services STM tool within 24 hours</p> <p >Closes tickets upon task or request completion</p> <p ><strong>10. Fleet Orders Coordination</strong></p> <p >For vehicle and spare parts orders, the SCO coordinates closely with the RFVM on item code creation, validation, and ranking.</p> <p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p> <p>Certifications / Education required</p> <ul> <li>Technical degree in logistics, administration or equivalent</li> <li>Good command of spoken and written English and Arabic</li> <li>Computer literacy; good knowledge of Microsoft Office</li> <li>Knowledge of enterprise resource planning systems is an asset (JDE, SAP, etc.)</li> </ul> <p>Professional Experience required</p> <ul> <li>2-3 years previous experience in administration or within a supply chain or logistics department</li> <li>Good knowledge of the supply chain.</li> </ul> <p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p> <p>Please note that:</p> <ul> <li>Submission deadline for applicants: 2^nd July 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before July 2^nd midnight.</li> <li>The position will be filled once we find the right candidate.</li> <li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li> <li>Only applications with a cover letter and resume in English will be considered.</li> <li>The contract will be on a fixed-term contract for (one year- Extendable if needed), with a three-month probationary period.</li> <li>The salary range is between 1,132 – 1,360 Jordanian Dinar.</li> </ul> <p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p> <p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>For more than 40 years, M decins du Monde (MdM), a campaigning medical organisation committed to international solidarity, has been caring for the most vulnerable populations here and abroad. It has continued to bear witness to obstacles that exist in accessing healthcare and has secured sustainable improvements in health-for-all policies. Those working for this independent organisation do not solely dispense care and treatment but condemn violations of human dignity and rights and fight to improve matters for populations living in precarious situations. MdM France currently works in 30 countries across all continents to facilitate access to healthcare through 6 political battles: • Sexual and Reproductive Health Rights • Migration, Exile, Human Rights and Health • Harm Reduction • Environment and Health • Humanitarian Space • Healthcare systems and rights</p><p>Context</p><p>M decins du Monde (MdM) operates across the Gaza Strip and the North West Bank, delivering essential medical and mental health services to conflict and occupation-affected populations despite severe access restrictions and an increasingly volatile security environment. The magnitude and severity of death, destruction and extreme deprivation in the Gaza Strip have generated profound human suffering and humanitarian needs. In the West Bank, demolitions, operations by Israeli forces, settler violence and movement restrictions continue to trigger displacement and drive a range of humanitarian needs. The erosion of community resilience mechanisms has further intensified needs across all sectors. Amid these constraints, M decins du Monde (MdM) maintains a flexible medical and mental health response. Despite growing access restrictions, evacuation orders, and a shrinking humanitarian space forcing suspension and permanent closure, MdM continued its direct service provision in 7 Primary Healthcare Centers over the past year. Since the Gaza ceasefire of October 2025, military escalation in the northern West Bank is expected to continue scaling-up and will lead MdM to intensify its medical and mental health direct response while continuing to support the Palestinian health system despite severe and rampant access restrictions.</p><p>About the role</p><p>The deputy general coordinator in charge of support services oversees the overall strategy and compliance, through the management of logistics, human resources (HR) and finance departments in the MdM Palestine mission . You ensure the alignment of your support departments with MdM donors , national authorities strategies, frameworks and procedures along with relevant legislation.</p><p>What you will do</p><p>Under the line management of the general coordinator, and the technical management of the desk manager, you work in close collaboration with the deputy general coordinator for in charge of programs, along with key other departments where relevant such as but not limited to Grants, Security-Safety-Access, MEAL. You can be temporarily appointed as acting general coordinator where relevant. More specifically, you will:</p><ul><li>Provide strategic oversight for support services, contributing to mission vision, strategic planning, and contingency preparedness</li><li>Ensure support services planning is aligned with coordination and field needs, advising on arbitration and corrective measures when dysfunctions arise</li><li>Support program teams by clarifying support related constraints and co designing practical operational solutions</li><li>Enable effective proposal development by ensuring timely involvement of support coordinators and supervising support related analyses</li><li>Contribute to donor engagement, fundraising efforts, and coordination with other MdM chapters when needed</li><li>Guarantee quality, compliance, and legal integrity of all support functions, ensuring transparent and efficient resource management</li><li>Develop and monitor tools, KPIs, and internal controls, ensuring integration of support components into project cycles and follow up of lessons learned</li><li>Lead and oversee internal/external audits, ensuring implementation of corrective actions and maintenance of anti fraud and compliance mechanisms</li><li>Prevent and mitigate risks by enforcing anti corruption policies, resource control processes, segregation of duties, and support to investigations when required</li><li>Manage and strengthen support teams through recruitment, onboarding, appraisals, coaching, capacity building, and improving team dynamics</li><li>Coordinate support services meetings, enhance internal communication across bases and HQ, and foster collaboration with program, MEAL, grants, and operations teams</li><li>Support external engagement by assisting the general coordinator in networking with authorities, partners, donors, and participating in field visits</li></ul><p>Who you ll work with</p><p>You will directly manage coordinators for HR, finance and logistics. You will work closely with the deputy general coordinator in charge of programs, the HARA advisor, the grants team, the MEAL coordinator and field coordinators at mission level. At HQ level, you collaborate with referents for logistics, HR, finance, audit, legal and IT.</p><p>Employment Conditions</p><p>Contract &amp; status:</p><ul><li>Gross monthly salary: 3 627</li><li>Fixed-term contract of 12 months starting as soon as possible</li><li>Trial period : 1 month</li><li>Single posting</li></ul><p>Work environment:</p><p>Position based in Amman, Jordan, with field visits depending on context evolution</p><p>Benefits :</p><ul><li>13th month salary (paid in 2 installments after 6 months of service)</li><li>Expatriation allowance: 10% of gross monthly salary</li><li>Coverage of travel (home mission), visas, and vaccinations</li><li>Individual housing with housing allowance (up to 960 USD per month)</li><li>Health insurance (50% covered by MdM and 50% by the employee)</li><li>Repatriation insurance</li><li>MdM promotes training and internal mobility</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Hold a Master s degree in one related field or project management</li><li>Are a seasoned support coordination profile, with experience in health projects</li><li>Have at least 5 years experience in the humanitarian sector, including in complex context</li><li>Have at least 2 years of experience with a similar position</li><li>Demonstrated a solid experience with partnerships</li><li>Have a succesful experience in collaborating with authorities</li><li>Are experienced in multi-sectoral, regional and/or cofunded programming management</li><li>Have a good knowledge of the region (an asset)</li><li>Have aquired strong leadership skills and a supportive management style (experience managing national and expatriate staff, onsite and remotely)</li><li>Have a solid theoretical and practical knowledge of project cycle management</li><li>Have proven track record in simultaneously piloting legal, financial, logistics and HR components</li><li>Have a strong knowledge of the main institutional donors, the humanitarian architecture and other humanitarian actors</li><li>Demonstrated excellent training skills</li><li>Are able to delegate effectively and provide hands-on support when required</li><li>Have a strong ability to work under pressure and manage stress in demanding environments</li><li>Hold strong interpersonal and networking skills, with the ability to build constructive stakeholder relationships</li><li>Speak English fluently (min C1 level), Arabic (highly appreciated) and/or French (an asset)</li><li>Have an excellent command of Microsoft Office (especially Excel)</li><li>Are familiar with accountancy softwares</li><li>Have additional knowledge in IT solutions (an asset)</li></ul><p>This role may not suit you if you:</p><ul><li>don t have experience in complex decision making and leading a multi-disciplinary, multi-national team under difficult and tense context</li><li>don t have any experience in supporting medical activities at HR/Finance/Logistics levels</li><li>Are not aligned with MdM s values, especially gender equality, human rights and humanitarian principles</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Contract duration: 3 months and half with possibility of extension (Pending funding confirmation). Starting Date : 12 July 2026. Location : Amman, Jordan. COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage • Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION INTERNAL COORDINATION • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. • External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. • Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations, The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT. REQUIREMENTS • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.; • Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo); •</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>• Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</p><p>• Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</p><p>• Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</p><p>• Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</p><p>• Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</p><p>• Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</p><p>• Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>• Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</p><p>• Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</p><p>• Security environment Ability to operate in a complex and challenging security environment.</p><p>• Experience in geographical region Past experience in the region is desirable;</p><p>• Language skills Fluency in English required, Arabic is an asset</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Leads and manages the Information Technology (IT) function for properties and managed offices in scope. Cultivates technology leadership capability and develops talent via effective succession planning, mentoring and performance management. Provides support to operations leaders for owner relations and negotiations on IT matters. Performs Business Council member role representing the IT discipline. Provides internet support for managed properties. Works with Area Director, Information Technology (ADIT) on technology partner management and product development for the assigned market. Manages day to day hotel and company office IT operations.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience&nbsp;<br>• Hotel or Hospitality Management education, awareness of global hospitality technology trends. Experience in assignments at International locations. Back of the house and guest facing operational and technical experience with hospitality management systems. Minimum 5 years in an Associate Supervisory role.<br>OR<br>• Bachelor’s degree level or equivalent. Minimum 5 years project management experience. Proven negotiation skills.<br>CORE WORK ACTIVITIES&nbsp;<br>General<br>• <br>Maintains and verifies accuracy of status documentation (goals, scorecard, LPA tracking, etc.).<br>• <br>Strives to achieve balanced scorecard and goals by leveraging resources and solutions to achieve desired results.<br>• <br>Monitors assigned company owned and managed offices to verify IT operations are running effectively.<br>• <br>Creates presentations for regional team visits and area team visits as property leader and produces follow-up report and action plan.<br>• <br>Participates in Business Council meetings and produces follow-up report, action plans and distributes information.<br>• <br>Meets with the ADIT and provides updates on IT activities and business plans.<br>• <br>Meets with point of contact at each property (General Manager, Director of Finance, etc.) to seek feedback and provide updates on IT activities and plans. Produces follow-up report, action plans and distributes information.<br>• <br>Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.<br>Hotel Acquisition<br>• <br>Confirms IT scope for assigned properties with ADIT.<br>• <br>Executes hotel acquisition IT project with minimal defects and adheres to an appropriate schedule.<br>People<br>• <br>Owns relationship with IT vendors for properties in scope.<br>• <br>Seeks to improve engagement score results through continent/local initiatives, rap sessions, and engagement score survey findings.<br>• <br>Participates in the Talent Acquisition process according to company procedures.<br>• <br>Verifies effective induction program for new associates or those in new or different roles.<br>• <br>Trains associate(s) to provide backup coverage in the department to cover cluster leader’s function during vacation and sick leave.<br>• <br>Performs LPAs on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates.<br>• <br>Verifies adequate communication, training, and execution of talent development programs and related initiatives.<br>• <br>Develops a personal management style that is intended to bring positive performance results from associates.<br>• <br>Builds and maintains positive and effective relations with direct team members.<br>Product<br>• <br>Strives to remain informed on the most up to date knowledge regarding technology partner activities.<br>• <br>Notifies ADIT to put resources in place to verify owners have sufficient technology partner choices in each market/city.<br>• <br>Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation.<br>• <br>Where assigned, documents technology pilot scope and objectives with Business partners.<br>• <br>Seeks owner and operations buy-in and funding.<br>• <br>Sets measurable goals and timeline.<br>• <br>Leads initial phase assessment.<br>Process<br>• <br>Maintains IT inventory for all properties/offices in cluster.<br>• <br>Manages cluster IT agreements for participating properties.<br>• <br>Verifies cluster associates are treated appropriately and in alignment with local operational practices.<br>• <br>Verifies the execution and tracking of rollouts on a timely basis.<br>• <br>Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely.<br>• <br>Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements.<br>• <br>Monitors flow of issue management amongst continent support desk, technology partners and cluster organizations to verify effectiveness.<br>• <br>Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community.<br>• <br>Implements cluster IT policy and procedure as received by Regional IT.<br>• <br>Attends IT Education calls.<br>• <br>Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office.<br>• <br>Completes other reasonable duties as requested by leadership.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><br></p><p>Reporting to the Regional Policy, Advocacy and Communications Lead, the Communications &amp; Visibility Officer will support the implementation of the regional ECD portfolio communications and visibility activities across the MENA region. The role will contribute to storytelling, content collection, visibility materials, event coverage, communications products, and coordination with country, regional, and global communications colleagues. The Communications &amp; Visibility Officer will serve as a central coordination point for communications and visibility efforts across the MENA ECD portfolio country programs, ensuring the timely collection, development, management, and dissemination of high-quality content that showcases program impact, learning, and achievements, in close coordination with country program communication leads. The Communications &amp; Visibility Officer will play a key role in ensuring high-quality documentation of program activities, capturing impact stories from children, caregivers and communities, maintaining communications assets, and supporting the production of donor-facing and public-facing communications materials.</p><p><b>Specific Responsibilities:</b></p><p>The Communications and Visibility Officer will support the planning, coordination, and implementation of communications and visibility activities across the regional ECD portfolio. The role will work closely with country teams, regional colleagues, partners, and external service providers to strengthen storytelling, visibility, content management, and communications products that showcase program impact, learning, and achievements.</p><ul><li>Content Development and Storytelling<ul><li>Draft and edit blogs, human-interest stories, case studies, newsletters, talking points, press releases, and media materials in English and Arabic.</li><li>Adapt communications content for digital and social media channels.</li></ul></li><li>Content Collection and Asset Management<ul><li>Coordinate collection of photos, videos, testimonials, and other assets from country teams and partners, including through field visits and event attendance, ensuring timely submission against donor and content calendars.</li><li>Maintain organized, tagged archives in Brandfolder (the IRC content library) and other content management platforms for reporting, donor engagement, and future use.</li></ul></li><li>Country and Regional Communications Coordination<ul><li>Serve as the primary coordination point between the regional ECD portfolio team and country communications focal points, supporting them in identifying communications opportunities, in close coordination with IRC s regional Polic, Advocacy and Communications team and relevant global communications team.</li><li>Facilitate sharing of products and lessons learned across country, regional, and global teams, and identify opportunities to amplify regional ECD portfolio achievements.</li></ul></li><li>Visibility, Branding and Vendor Management<ul><li>Ensure safeguarding, consent, and IRC/donor branding compliance across all communications materials and assets, coordinating sign-off on branded items as needed.</li><li>Act as day-to-day focal point for communications, photography, videography, and content production vendors, including external consultants and agencies, tracking deliverables, timelines, and quality standards.</li><li>Support visibility activities across regional and country programs, including event communications packages and on-site visibility support.</li></ul></li><li>Reporting and Administrative Support<ul><li>Maintain communications trackers, content calendars, and visibility monitoring tools, and support donor and project reporting requirements.</li><li>Provide day-to-day communications support to the Regional Policy, Advocacy and Communications Lead and the wider regional ECD portfolio team.</li></ul></li></ul><p>Supervisory Responsibilities: None.</p><p><b>Requirements</b>:</p><ul><li>Bachelor s degree in communications, Journalism, Media, Marketing, International Development or a related field; previous experience in an NGO in a similar role is a plus.</li><li>Minimum 4 years of professional experience in communications, media, public relations, storytelling, journalism, or related fields.</li><li>Excellent written and verbal communication skills in English and Arabic is required required.</li><li>Strong storytelling and case study writing and editing skills, with the ability to identify strong stories and adapt communication style to different audiences.</li><li>Experience collecting and developing human-interest stories, interviews and beneficiary testimonials.</li><li>Experience coordinating communications activities across multiple stakeholders and locations.</li><li>Strong organizational skills and ability to manage multiple priorities and deadlines.</li><li>Experience working with photography, videography and content management processes; knowledge of Adobe Creative Suite (Premiere Pro, Illustrator, Photoshop, and InDesign) is highly desirable.</li><li>Familiarity with, Brandfolder, Box, SharePoint or similar content management systems.</li><li>Experience in humanitarian, development, education or early childhood development programs is highly desirable.</li><li>Work-related travel within the MENA region (Jordan, Lebanon, Syria), up to 30%, is expected.</li></ul><p>Preferred Experience</p><ul><li>Experience working with humanitarian, development, education, early childhood development, or donor-funded programs.</li><li>Experience coordinating communications activities across multiple countries or regional programs is highly desirable.</li><li>Photography, videography, content editing, or multimedia production experience is an asset.</li></ul><p>Reporting Line The Communications and Visibility Officer reports directly to the Regional Policy, Advocacy and Communications Lead for the regional ECD Portfolio, with a technical reporting line to the regional Content and Digital Specialist, and works closely with the country program teams, regional and global communications colleagues, implementing partners, and external communications service providers.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in communications, Journalism, Media, Marketing, International Development or a related field; previous experience in an NGO in a similar role is a plus.</li><li>Minimum 4 years of professional experience in communications, media, public relations, storytelling, journalism, or related fields.</li><li>Excellent written and verbal communication skills in English and Arabic is required required.</li><li>Strong storytelling and case study writing and editing skills, with the ability to identify strong stories and adapt communication style to different audiences.</li><li>Experience collecting and developing human-interest stories, interviews and beneficiary testimonials.</li><li>Experience coordinating communications activities across multiple stakeholders and locations.</li><li>Strong organizational skills and ability to manage multiple priorities and deadlines.</li><li>Experience working with photography, videography and content management processes; knowledge of Adobe Creative Suite (Premiere Pro, Illustrator, Photoshop, and InDesign) is highly desirable.</li><li>Familiarity with, Brandfolder, Box, SharePoint or similar content management systems.</li><li>Experience in humanitarian, development, education or early childhood development programs is highly desirable.</li><li>Work-related travel within the MENA region (Jordan, Lebanon, Syria), up to 30%, is expected.</li><li>Experience working with humanitarian, development, education, early childhood development, or donor-funded programs.</li><li>Experience coordinating communications activities across multiple countries or regional programs is highly desirable.</li><li>Photography, videography, content editing, or multimedia production experience is an asset.</li></ul>

<p><strong>Role mandate.</strong> Improve manufacturing productivity, capacity, cost, quality, workflow, and resource utilization through disciplined industrial-engineering analysis and practical shop-floor implementation.</p><p><strong>Job Purpose</strong> The Industrial Engineer analyzes production processes, work methods, labor utilization, equipment capacity, layouts, material flow, and operational data to identify and implement measurable improvements. The role applies industrial-engineering and lean methods to reduce waste and cycle time, improve line balance and output, strengthen standard work, and support safe, reliable, and cost-effective manufacturing operations.</p><p><strong>Key Responsibilities</strong></p><p><strong>Methods Engineering and Work Measurement</strong> Conduct time studies, motion studies, work sampling, process observation, and direct labor analysis using documented and repeatable methods. Develop and maintain standard times, labor standards, standard work, work instructions, process maps, and operating-method documentation. Identify unnecessary movement, waiting, transportation, handling, rework, duplication, and other non-value-added activities and recommend practical countermeasures. Validate proposed methods through shop-floor trials and confirm that improvements are safe, achievable, documented, trained, and sustained.</p><p><strong>Capacity, Line Balancing, and Resource Planning</strong> Measure and analyze process capacity, cycle time, takt time, bottlenecks, constraints, equipment loading, throughput, and utilization. Develop line-balancing and staffing recommendations that align labor and equipment resources with production requirements and approved service levels. Support short- and medium-term capacity planning, production planning, shift-pattern reviews, overtime analysis, and manpower requirements. Prepare capacity scenarios for volume changes, new products, process changes, equipment additions, or operational improvement initiatives</p><p><strong>Layout, Material Flow, and Workplace Design</strong> Analyze plant, line, workstation, warehouse, and support-area layouts to improve flow, accessibility, space utilization, safety, and communication. Map material, people, and information movement and recommend changes that reduce travel distance, congestion, excess inventory, handling, and delay. Support workstation and workplace design using ergonomic principles, standardized tools, point-of-use storage, visual controls, and 5S practices. Assist with layout and flow requirements for new equipment, production lines, expansions, transfers, and process modifications.</p><p><strong>Productivity and Continuous Improvement</strong> Lead or support improvement activities using 5S, Kaizen, value-stream mapping, PDCA, root cause analysis, visual management, mistake-proofing, and other appropriate lean methods. Analyze losses affecting output, efficiency, yield, quality, delivery, labor productivity, equipment performance, energy, scrap, waste, and rework. Build fact-based improvement cases, define expected benefits and implementation requirements, and track results against approved baselines. Work with Production, Maintenance, Quality, Supply Chain, Warehousing, HSE, Engineering, Finance, and HR to implement and sustain cross-functional improvements.</p><p><strong>Performance Data and Reporting</strong> Collect, validate, analyze, and report production and industrial-engineering data with clear definitions, sources, assumptions, and controls. Maintain dashboards and reports covering productivity, output, efficiency, utilization, cycle time, downtime, yield, waste, rework, labor hours, and improvement benefits. Investigate abnormal trends or data inconsistencies and coordinate corrective actions with the responsible operational teams. Present findings and recommendations clearly through charts, process maps, layouts, calculations, business cases, and concise management reports.</p><p><strong>Quality, Cost, Safety, and Standardization</strong> Support quality and cost-improvement initiatives by identifying the operational causes of defects, variation, loss, excess consumption, and inefficient resource use. Ensure proposed methods and layouts respect product-quality requirements, HSE controls, ergonomics, emergency access, and approved operating procedures. Document approved processes and controls, support operator and supervisor training, and verify adherence through observation and performance review. Participate in risk assessments, audits, incident or defect investigations, and corrective-action follow-up when industrial-engineering input is required.</p><p><br></p><p><strong>What you'll bring</strong></p><p><strong>Qualifications and Experience</strong></p><p><strong>Essential Requirements</strong> Bachelor's degree in Industrial Engineering from a recognized university. Two to three years of relevant industrial-engineering, process-improvement, production, or operations-excellence experience in a manufacturing or industrial environment. Practical exposure to time and motion studies, work measurement, standard work, capacity analysis, line balancing, process mapping, layout improvement, or manpower planning. Working knowledge of lean manufacturing and structured problem-solving methods. Strong analytical and spreadsheet capability, including the ability to organize, validate, analyze, and clearly present operational data. Ability to work regularly on the shop floor, engage supervisors and operators professionally, and convert analysis into practical implementation. Professional working proficiency in Arabic and English, including the preparation of reports, presentations, process documents, and training material.</p><p><strong>Preferred Profile</strong> Experience in a structured manufacturing environment with production lines, warehouses, utilities, quality systems, and cross-functional improvement teams. Training or certification in Lean, Six Sigma, continuous improvement, quality, project management, or occupational ergonomics. Experience with ERP, MES, OEE or production-monitoring systems and data-visualization tools such as Power BI. Proficiency with process-mapping, statistical, simulation, or layout tools such as Visio, Minitab, AutoCAD, or equivalent applications. Evidence of completed projects that improved productivity, capacity, quality, delivery, cost, space utilization, safety, or labor efficiency.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Industrial Engineering from a recognized university.</li><li>Two to three years of relevant industrial-engineering, process-improvement, production, or operations-excellence experience in a manufacturing or industrial environment.</li><li>Practical exposure to time and motion studies, work measurement, standard work, capacity analysis, line balancing, process mapping, layout improvement, or manpower planning.</li><li>Working knowledge of lean manufacturing and structured problem-solving methods.</li><li>Strong analytical and spreadsheet capability, including the ability to organize, validate, analyze, and clearly present operational data.</li><li>Ability to work regularly on the shop floor, engage supervisors and operators professionally, and convert analysis into practical implementation.</li><li>Professional working proficiency in Arabic and English, including the preparation of reports, presentations, process documents, and training material.</li><li>Experience in a structured manufacturing environment with production lines, warehouses, utilities, quality systems, and cross-functional improvement teams.</li><li>Training or certification in Lean, Six Sigma, continuous improvement, quality, project management, or occupational ergonomics.</li><li>Experience with ERP, MES, OEE or production-monitoring systems and data-visualization tools such as Power BI.</li><li>Proficiency with process-mapping, statistical, simulation, or layout tools such as Visio, Minitab, AutoCAD, or equivalent applications.</li><li>Evidence of completed projects that improved productivity, capacity, quality, delivery, cost, space utilization, safety, or labor efficiency.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>UNRWA seeks to appoint a Consultant equivalent to the P3 level for a period of 12 months to: • Operationalize and deliver a six-module training programme across relevant staff groups • Lead the rollout and implementation of the Environmental Sustainability Training Framework • Strengthen behavioral change and the practical application of sustainability practices • Expand eLearning and blended learning systems • Support the establishment of a comprehensive Monitoring, Evaluation, and Learning (MEL) system • Institutionalize sustainability learning within HR systems and organizational processes • Build a sustainable Training of Trainers (ToT) system • Support the development and delivery of technical and operational sustainability learning programmes across key functional areas such as fleet management, procurement, infrastructure management, travel, human resources, and other Agency functions as required. UNRWA’s increased in-house capacity will be measured by completion rates of training courses and through surveys measuring changes in the awareness and engagement of Agency staff.<br> Work Location<br>UNRWA - HQA - Department of Planning<br> Expected duration<br>12 months with the possibility of extension<br> Duties and Responsibilities<br>In 2025, the Agency launched the Sustainable Management and Resource Efficient Transformation (UNRWA – SMART) project to accelerate the transition toward low-carbon operations. This initiative is aligned with the operational objectives of the Agency’s Environmental Sustainability Policy (ESP), Environmental and Social Management Framework (ESMF), and encompasses environmental mainstreaming, improved energy monitoring, enhanced energy efficiency, climate action and the integration of renewable energy at Agency installations across its fields of operation. The SMART Project has developed a comprehensive Learning and Development (L&amp;D) workstream on environmental sustainability and now enters a critical transition phase from design and development to implementation, scaling, and institutionalization. To these ends, the present consultancy is designed to ensure that: • Environmental sustainability training translates into behavior change, • Staff are able to better perform in real operations, • ESP and ESMF requirements are understood and instituted, and • Sustainability becomes embedded in UNRWA systems, structures, procedures and decision-making. 2. Objectives: UNRWA seeks to appoint a Consultant equivalent to the P3 level for a period of 12 months to: • Operationalize and deliver a six-module training programme across relevant staff groups; • Lead the rollout and implementation of the Environmental Sustainability Training Framework; • Strengthen behavioral change and the practical application of sustainability practices; • Expand eLearning and blended learning systems; • Support the establishment of a comprehensive Monitoring, Evaluation, and Learning (MEL) system; • Institutionalize sustainability learning within HR systems and organizational processes; • Build a sustainable Training of Trainers (ToT) system; • Support the development and delivery of technical and operational sustainability learning programmes across key functional areas such as fleet management, procurement, infrastructure management, travel, human resources, and other Agency functions as required. UNRWA’s increased in-house capacity will be measured by completion rates of training courses and through surveys measuring changes in the awareness and engagement of Agency staff.<br> Qualifications/special skills<br>• Advanced university degree (Master or equivalent) from an accredited educational institution in: (i) engineering, environmental sustainability, renewable energy, energy management, or a related technical field (ii) adult learning, instructional design, or related disciplines with demonstrated experience delivering technical training in engineering or environmental sustainability contexts. In either case, an initial degree (bachelor or equivalent) plus two additional years of experience may be accepted in lieu of a post-graduate degree. • At least five years of progressively responsible experience in technical programme delivery incorporating training, capacity-building, or knowledge-transfer components, with a strong emphasis on practical training in engineering, energy, or environmental sustainability, including at least two years of experience related to environmental sustainability and renewable systems. • At least two years of relevant international experience outside of the candidate’s home country, country of which the candidate has citizenship, or a country in which the candidate maintains permanent residence. • Demonstrated experience delivering hands-on, field-oriented training for technical staff, including the facilitation of practical exercises, on-site or applied learning sessions, and the use of real-world case studies and operational scenarios. • Sound knowledge of environmental sustainability and engineering concepts, including climate change, energy efficiency, natural resource management, circular economy, pollution prevention, waste minimization, sustainable procurement, and environmental reporting frameworks, with the ability to link these concepts to practical field applications. • Strong facilitation and communication skills, with the ability to engage diverse audiences, particularly technical and field-based staff. • Experience in delivering training linked to infrastructure projects, energy audits, or renewable energy installations is highly desirable.<br> Languages<br>Excellent oral and written communication skills in Arabic are highly desirable.<br> Additional Information<br>The Learning and Development Consultant (Environmental Sustainability) will report to the SMART Project Coordinator. The selected Consultant will work alongside other SMART Project Team Members (Environmental Sustainability Consultant, Senior Environmental Social Officer, Climate and Sustainable Energy Officer, and Communications Consultant) to implement Agency governance and regulatory frameworks through an environmental sustainability lens. Reporting and Administration The Learning and Development Consultant (Environmental Sustainability) will report to the SMART Project Coordinator. The selected Consultant will work alongside other SMART Project Team Members (Environmental Sustainability Consultant, Senior Environmental Social Officer, Climate and Sustainable Energy Officer, and Communications Consultant) to implement Agency governance and regulatory frameworks through an environmental sustainability lens. Travel Requirements (if any) The Consultant may travel to UNRWA’s fields of operation to deliver face-to-face training, subject to organization priorities and prevailing security and other conditions at the time of the assignment. Schedule This project is scheduled for an immediate start. The Consultant is expected to work full time and should be based in Amman, Jordan, for the majority of the assignment. Periods of home-based work may be negotiated with the position’s supervisor, subject to the needs of the Agency.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location<br>Full-time. Ideally in-person, HQ Amman duty station. Online / Remote working possible.<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>The Department of Security and Risk Management (DSRM) is investing in digital transformation across its security information management and operational functions, with a growing emphasis on geospatial capability and the responsible use of artificial intelligence. This internship supports that work by contributing to the development and support of GIS products and AI-assisted tools used across D/FSRM’s five field offices. By the end of the placement, the intern will have gained practical experience in: • Developing and supporting GIS products, spatial datasets and map-based analysis within a UN operational context • Applying AI and automation tools to real security data and geospatial workflows • Working within a humanitarian data management environment with complex operational requirements Under the supervision of the Security Information Analyst, the intern will: • Support the development and maintenance of GIS products for D/FSRM, including spatial datasets, geodatabases, map-based visualisations and operational mapping outputs for the five field offices • Support the agency’s use of artificial intelligence by helping to integrate AI features — such as natural language processing, automated classification and AI-assisted analysis — into existing and new D/FSRM tools and geospatial products • Contribute to the design and development of low-code applications (e.g. Power Apps and Dataverse) that support D/FSRM’s GIS and data management needs • Contribute to the documentation of system logic, data models and user guidance materials • Support testing and iteration of tools with input from field users • Assist with data visualisation and reporting tasks in Power BI where relevant • Perform any other related tasks as assigned by the supervisor<br> Qualifications/special skills<br>Applicants must be enrolled in or have recently graduated from (within one year) a Master's degree programme in a relevant field. Relevant fields include but are not limited to: • Geographic Information Systems (GIS) or Geomatics • Information Management or Information Systems • Computer Science or Data Science • A related technical or interdisciplinary field Demonstrated experience with GIS software and spatial data management (e.g. ArcGIS, QGIS) is a particular advantage. Familiarity with any of the following is desirable but not required: applied use of AI tools and large language models; Microsoft Power Platform (Power Apps, Power Automate, Power BI, Copilot Studio); or Dataverse.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job internship, English is required.<br> Additional Information<br>The intern must provide proof of valid medical and accident insurance and a certificate of good health prior to commencement of the internship. The intern is required to adhere to UNRWA's Code of Ethics and all applicable standards of conduct throughout the placement. The internship is unpaid and does not constitute an employment relationship with UNRWA. Full-time interns are entitled to two days of leave per month. The internship does not carry any expectation of employment following its conclusion.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><b>POSITION PROFILE</b></p><p>Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH’s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster.</p><p><br></p><p>This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings.</p><p><br></p><p>RESPONSIBILITIES</p><p>The Senior Assessment Officer’s responsibilities include:</p><p><br></p><p>PROJECT/RESEARCH CYCLE MANAGEMENT</p><p><br></p><p>Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines.</p><p>Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis.</p><p>Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs.</p><p>CONTEXTUAL UNDERSTANDING</p><p><br></p><p>Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives.</p><p>Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge.</p><p>RESEARCH AND TECHNICAL SKILLS</p><p><br></p><p>Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance)</p><p>Comprehensive secondary data review for triangulating relevant assessment data</p><p>Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials.</p><p>Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting).</p><p>Experience working with qualitative assessments would be an advantage</p><p>Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage</p><p>STAFF MANAGEMENT AND TRAINING</p><p><br></p><p>Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners.</p><p>Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience).</p><p>Providing day-to-day direct and indirect management of the research team within their workstream.</p><p>COORDINATION</p><p>Internal Coordination</p><p><br></p><p>Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas;</p><p>Coordinating with research units and teams to move forward or improve aspects of the research cycle;</p><p>Supporting senior management with designing, planning, and implementing strategies, and objectives.</p><p>External Coordination</p><p><br></p><p>Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs.</p><p>Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities.</p><p>Leading on external engagement related to project implementation and analytical research findings as necessary.</p><p>Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations,</p><p>The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT.</p><p><br></p><p>REQUIREMENTS</p><p>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</p><p>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</p><p>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</p><p>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</p><p>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</p><p>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</p><p>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>Academic qualifications Excellent academic qualifications, including a master’s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</p><p>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</p><p>Security environment Ability to operate in a complex and challenging security environment.</p><p>Experience in geographical region Past experience in the region is desirable;</p><p>Language skills Fluency in English required, Arabic is an asset</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.).</li><li>3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.</li><li>Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo).</li><li>Experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential.</li><li>Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred.</li><li>Prior experience with Sites and Shelter research, or related professional experience, is required.</li><li>Excellent verbal and written communication and drafting skills for effective reporting required.</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities.</li><li>Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset.</li><li>Ability to operate in a complex and challenging security environment.</li><li>Past experience in the region is desirable.</li><li>Fluency in English required, Arabic is an asset.</li></ul>

<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Shelter &amp; Site Management Contract duration: 3 months and half with possibility of extension (Pending funding confirmation). Starting Date : ASAP Location : Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage • Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</p><p>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</p><p>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</p><p>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</p><p>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</p><p>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</p><p>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</p><p>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</p><p>Security environment Ability to operate in a complex and challenging security environment.</p><p>Experience in geographical region Past experience in the region is desirable;</p><p>Language skills Fluency in English required, Arabic is an asset</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Director of Loss Prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security/Loss Prevention Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Collaborates with the Director of Loss Prevention on ways to continually improve departmental performance.<br>• Comply with policies on proper investigative procedures for loss of property assets.<br>• Maintain proper documentation of property patrols.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Implements action plans to monitor and control risk.<br>• Reports any procedure violations to the Director of Loss Prevention and appropriate management.<br>• Strives to improve service performance.<br>• Supervises security staff to effectively monitor and protect property assets.<br>• Performs duties of the Director of Loss Prevention in his/her absence.<br>Leading Security/Loss Prevention Teams<br>• Assists Director of Loss Prevention in establishing guidelines and training so employees understand expectations and parameters.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates critical information to Loss Prevention officers based on knowledge gained at pre- and post-convention meetings.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Helps employees and guests obtain necessary medical attention on a timely basis.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Utilizes an "open door" policy.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Ensuring Exceptional Customer Service<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Meet quality standards and customer expectations on a daily basis.<br>• Handles guest problems and complaints effectively.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Sets a positive example for guest relations.<br>Conducting Human Resources Activities<br>• Assists in maintaining required OSHA programs and statistical data.<br>• Assists in the management of claims by ensuring proper procedures are followed and documented.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Report all employee accidents and guest liability incidents to Claims Reporting Service in a timely manner.<br>• Administer property policies fairly and consistently.<br>• Certify security staff in first aid and CPR.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Trains security staff to effectively monitor and protect property assets.<br>• Trains staff on proper patrol procedures.<br>Additional Responsibilities<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>