Admin Assistant Jobs
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<p><h4>Job summary<\/h4>\n<p>Assists the director of loss prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests, and property. Maintains logs, certifications, and documents required by law and standard operating procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<\/p>\n\n<h4>Candidate profile<\/h4>\n\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 4 years experience in the security\/loss prevention or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in criminal justice or related major; 2 years experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<h4>Managing security\/loss prevention operations<\/h4>\n<ul>\n<li>Assists in the development and implementation of emergency procedures.<\/li>\n<li>Collaborates with the director of loss prevention on ways to continually improve departmental performance.<\/li>\n<li>Comply with policies on proper investigative procedures for loss of property assets.<\/li>\n<li>Maintain proper documentation of property patrols.<\/li>\n<li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Reports any procedure violations to the director of loss prevention and appropriate management.<\/li>\n<li>Strives to improve service performance.<\/li>\n<li>Supervises security staff to effectively monitor and protect property assets.<\/li>\n<li>Performs duties of the director of loss prevention in his\/her absence.<\/li>\n<\/ul>\n\n<h4>Leading security\/loss prevention teams<\/h4>\n<ul>\n<li>Assists director of loss prevention in establishing guidelines and training so employees understand expectations and parameters.<\/li>\n<li>Celebrates successes and publicly recognizes the contributions of team members.<\/li>\n<li>Communicates critical information to loss prevention officers based on knowledge gained at pre- and post-convention meetings.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Helps employees and guests obtain necessary medical attention on a timely basis.<\/li>\n<li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Utilizes an \"open door\" policy.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<\/li>\n<li>Meet quality standards and customer expectations on a daily basis.<\/li>\n<li>Handles guest problems and complaints effectively.<\/li>\n<li>Interacts with guests to obtain feedback on product quality and service levels.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<\/ul>\n\n<h4>Conducting human resources activities<\/h4>\n<ul>\n<li>Assists in maintaining required OSHA programs and statistical data.<\/li>\n<li>Assists in the management of claims by ensuring proper procedures are followed and documented.<\/li>\n<li>Brings issues to the attention of the department manager and human resources as necessary.<\/li>\n<li>Report all employee accidents and guest liability incidents to claims reporting service in a timely manner.<\/li>\n<li>Administer property policies fairly and consistently.<\/li>\n<li>Certify security staff in first aid and CPR.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Trains security staff to effectively monitor and protect property assets.<\/li>\n<li>Trains staff on proper patrol procedures.<\/li>\n<\/ul>\n\n<h4>Additional responsibilities<\/h4>\n<ul>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Informs and\/or updates the executives, the peers, and the subordinates on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \u201cWonderful Hospitality. Always.\u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that\u2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\u2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand\u2019s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you\u2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities<\/p><p><\/p>
<p><h4>Job summary<\/h4>\n<p>Assists the director of loss prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests, and property. Maintains logs, certifications, and documents required by law and standard operating procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<\/p>\n\n<h4>Candidate profile<\/h4>\n\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 4 years experience in the security\/loss prevention or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in criminal justice or related major; 2 years experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<h4>Managing security\/loss prevention operations<\/h4>\n<ul>\n<li>Assists in the development and implementation of emergency procedures.<\/li>\n<li>Collaborates with the director of loss prevention on ways to continually improve departmental performance.<\/li>\n<li>Comply with policies on proper investigative procedures for loss of property assets.<\/li>\n<li>Maintain proper documentation of property patrols.<\/li>\n<li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Reports any procedure violations to the director of loss prevention and appropriate management.<\/li>\n<li>Strives to improve service performance.<\/li>\n<li>Supervises security staff to effectively monitor and protect property assets.<\/li>\n<li>Performs duties of the director of loss prevention in his\/her absence.<\/li>\n<\/ul>\n\n<h4>Leading security\/loss prevention teams<\/h4>\n<ul>\n<li>Assists director of loss prevention in establishing guidelines and training so employees understand expectations and parameters.<\/li>\n<li>Celebrates successes and publicly recognizes the contributions of team members.<\/li>\n<li>Communicates critical information to loss prevention officers based on knowledge gained at pre- and post-convention meetings.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Helps employees and guests obtain necessary medical attention on a timely basis.<\/li>\n<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Utilizes an \"open door\" policy.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<\/li>\n<li>Meet quality standards and customer expectations on a daily basis.<\/li>\n<li>Handles guest problems and complaints effectively.<\/li>\n<li>Interacts with guests to obtain feedback on product quality and service levels.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<\/ul>\n\n<h4>Conducting human resources activities<\/h4>\n<ul>\n<li>Assists in maintaining required OSHA programs and statistical data.<\/li>\n<li>Assists in the management of claims by ensuring proper procedures are followed and documented.<\/li>\n<li>Brings issues to the attention of the department manager and human resources as necessary.<\/li>\n<li>Report all employee accidents and guest liability incidents to claims reporting service in a timely manner.<\/li>\n<li>Administer property policies fairly and consistently.<\/li>\n<li>Certify security staff in first aid and CPR.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Trains security staff to effectively monitor and protect property assets.<\/li>\n<li>Trains staff on proper patrol procedures.<\/li>\n<\/ul>\n\n<h4>Additional responsibilities<\/h4>\n<ul>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Informs and\/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \u201cWonderful Hospitality. Always.\u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that\u2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\u2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand\u2019s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you\u2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates<\/p><p><\/p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Contract duration : 5 months Starting Date : June 2026 Location : Amman, Jordan.</p><p>COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context.</p><p>POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Cash and Markets assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. S/he will also be responsible for collaboration with Acted and other relevant partners involved in the project. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings.</p><p>RESPONSIBILITIES The Senior Assessment Officer s responsibilities include:</p><p>PROJECT/RESEARCH CYCLE MANAGEMENT</p><ul><li>Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines.</li><li>Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis.</li><li>Collaborating with other members of the cash and markets team and ensuring alignment and efficiency between team activities and outputs.</li></ul><p>CONTEXTUAL UNDERSTANDING</p><ul><li>Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives.</li><li>Keeping up to date with the shifting oPt context.</li></ul><p>RESEARCH AND TECHNICAL SKILLS</p><ul><li>Develop and implement specific market based assessments. The candidate should have a technical interest in research development on areas relating to liquidity analysis, supply chains and market functionality assessments.</li><li>Comprehensive secondary data review for triangulating relevant assessment data, such as import and export data, liquidity reports, financial analysis and contextual security developments, in support ofcash and markets research.</li><li>Conducting semi-structured interviews with key informants in order to enhance contextual understandings and compliment quantitative data.</li><li>Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials.</li><li>Analysis of the collected data and drafting of the relevant outputs (i.e., liquidity reports, market functionality profiles).</li></ul><p>REQUIREMENTS</p><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with cash and market research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with cash and market research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action helping people triumph over adversity and build stronger communities from within. Now, and for the future. Program / Department Summary Mercy Corps implements a diverse portfolio of humanitarian and development programming across the Middle East in response to acute crises and protracted vulnerabilities. Under a newly established Multi-Country Office (MCO) structure, Mercy Corps oversees programming across Syria, Jordan, and Yemen, with enhanced regional coordination, efficiency, and strategic alignment. This role supports the implementation of Mercy Corps global ten-year strategy, Pathway to Possibility, which focuses on achieving resilient, inclusive, and sustainable outcomes across food security, water security, economic opportunity, and peace and good governance. The strategy is grounded in organizational commitments to being climate-smart, evidence-driven, locally led, innovative, and safe, diverse, and inclusive. General Position Summary The Senior Business Development and Grants Manager leads and directly manages all business development, pre-positioning, and grants functions across the MCO portfolio covering Syria, Jordan, and Yemen. Based in Amman, the role leads multi-country resource mobilization efforts, ensuring high-quality donor engagement, competitive proposal development, and effective grants lifecycle management. The position has direct line management responsibility for a Reporting Officer and provides strong leadership, guidance, and coordination to country-level teams engaged in program development and donor compliance. The role reports to the MCO Portfolio Director and works in close collaboration with Country Managers, Program Teams, Regional Award Management, Business Development and Technical teams. Essential Job Responsibilities STRATEGIC LEADERSHIP, MANAGEMENT, AND COORDINATION • Provide overall leadership and strategic direction for program development, business development, and grants management across Syria, Jordan, and Yemen, in line with Mercy Corps Program Management at Mercy Corps (PM@MC) standards and Pathway to Possibility strategic objectives. • Directly manage, mentor, and support the Reporting Officer, ensuring clear objectives, regular performance management, coaching, and professional development. • Strengthen harmonization, consistency, and quality of program development and grants practices across Syria, Jordan, and Yemen. PRE-POSITIONING, DONOR ENGAGEMENT, AND EXTERNAL REPRESENTATION • Lead and oversee strategic pre-positioning efforts across the MCO, ensuring alignment with country strategies, regional priorities, and Mercy Corps global outcomes framework. • Systematically map, track, and analyze donor priorities, funding trends, and competitive intelligence across sectors and geographies. • Maintain and strengthen relationships with a diverse range of donors, including traditional institutional donors, private donors, foundations, and emerging financing partners, in coordination with regional and HQ teams. • Demonstrate willingness to expand knowledge and expertise related to development finance and non-traditional funding mechanisms in support of diversified resource mobilization. • Proactively support the MCO Portfolio Director and Country Managers in external representation, including preparation for and participation in donor meetings, partner engagements, and other stakeholder forums. • Guide the development of unsolicited concepts and donor engagement materials in partnership with the MCO Portfolio Director, Country Managers, regional Business Development teams, and HQ counterparts. PROPOSAL DEVELOPMENT AND RESOURCE MOBILIZATION • Oversee and lead go/no-go decision-making processes for new funding opportunities across the MCO portfolio. • Provide strategic and technical leadership to ensure the development of high-quality, competitive concept notes and proposals. • Ensure the systematic use of evidence-based products, learning, and analysis to inform program design and value propositions in close collaboration with MCO and country staff as appropriate. • Coordinate multi-country, cross-border and cross-functional proposal development processes involving Programs, Finance, Operations, Technical Advisors, Evidence & Learning teams, and HQ. • Ensure proposals are operationally feasible, risk-informed, and financially sound, with budgets that accurately reflect the cost of doing business and donor compliance requirements. • Lead or support proposal revisions, negotiations, and program modifications in response to donor feedback or contextual changes. • Promote learning and continuous improvement through after-action reviews and documentation of proposal development lessons learned. GRANTS OVERSIGHT, REPORTING, AND COMPLIANCE • Provide strategic oversight of grants management systems and processes to ensure compliance with donor regulations, Mercy Corps policies, and PM@MC minimum standards. • Ensure timely, accurate, and high-quality donor reporting across the Syria, Jordan, and Yemen portfolio, supporting program teams and the Reporting Officer to meet contractual obligations. • Oversee reporting trackers, internal review workflows, and coordination with HQ, regional teams, and donors, with day-to-day support from the Reporting Officer. • Support program teams in responding to donor information requests, audits, and amendments. • Ensure effective grant kick-off, review, and close-out processes are conducted and documented in line with Mercy Corps requirements. PROGRAM LEARNING, EVIDENCE, AND KNOWLEDGE MANAGEMENT • Champion the integration of learning, evidence, and adaptive management into program development and grants processes. • Work closely with the MCO program and Evidence & Learning staff to ensure evidence, research findings, evaluations, and learning products are strategically leveraged to strengthen donor engagement and proposal quality. • Promote consistent use of tools, templates, and systems across Syria, Jordan, and Yemen to strengthen institutional knowledge and continuity. SAFEGUARDING RESPONSIBILITIES • Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Knowledge and Experience • Bachelor s degree in a relevant field required; Master s degree in International Development, Humanitarian Assistance, or a related field preferred. • Minimum of 5-6 years of progressive experience in business development, grants management, proposal development, and donor compliance. • Demonstrated leadership and people management experience, preferably in multi-country or matrixed structures. • Strong familiarity with institutional donors (e.g., ECHO, FCDO, EU, SDC, GIZ,), private donors, and donor compliance requirements. • Knowledge or prior experience with DFIs and in development finance is a strong advantage. • Excellent written and verbal communication skills in English. • Proven ability to manage complex processes, meet deadlines, and coordinate across diverse teams. • Strong contextual knowledge of the Middle East region preferred. Success Factors The successful candidate will be a proactive leader with strong judgment, excellent organizational skills, and a passion for high-quality humanitarian and development programming. They will be comfortable operating in complex, fast-changing environments and able to balance strategic thinking with hands-on support. Strong interpersonal skills, attention to detail, and commitment to accountability and learning are essential.</p><p></p></section>
<p>What you will do The Jordan INGO Forum Director is overall responsible for facilitating, leading and quality management of the work of the INGO Forum ensuring it remains relevant to the needs of its members and is appropriate to the context. The INGO Forum Director will have purview of INGO engagement across JIF and engage predominantly at the high-level elevating operational concerns in strategic decision-making mechanisms and processes and also engaging in regional and global platforms to raise the profile of the JIF context. The following is a brief description of the role:</p><ul><li>Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</li><li>Strategic Coordination and Representation - Ensure transparent coordination mechanisms and regular information sharing between INGOs and other stakeholders. Enable INGOs to coordinate at strategic and operational level in Jordan by facilitating high quality, regular meetings of Country Directors, thematic working groups.</li><li>Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</li><li>High level representation of INGO interests in external meetings and planning efforts nationally and globally; and strategically guide and encourage common advocacy and policy engagement.</li><li>Proactive agenda setting; facilitating a space for INGO-INGO collaboration and with other stakeholders; enabling sharing of information and analysis for effective decision-making.</li><li>Oversees the development, review and implementation of JIF Advocacy Strategy in close collaboration with the JIF Advocacy Working Group, while mobilizing and leveraging support from member organizations.</li><li>Responsible for the budgeting, budget management and accountability with the support of NRC s finance and grants teams.</li><li>Able to appreciate political necessity and delicate policy issues in humanitarian, development, and peacebuilding work and the application of principles to programming.</li><li>Acting as focal point for information/experience sharing with and among NGOs on relevant issues including managing NGO Forum and INGO membership, contact lists and mailing lists</li><li>Manages the Secretariat staff and consultants. Ensure responsiveness to staff, ready to support them as needed, an advocate for staff well-being.</li><li>Ensures the development of and compliance with procedures for the Forum and ensure compliance with and adherence to JIF approved policies and procedures and to and donor policies, guidance, and procedures.</li><li>Fundraise for the JIF, in coordination with the SC, to ensure sufficient funds to maintain operations of the Forum.</li></ul><p>What we offer</p><ul><li>Duty station: Amman, Jordan.</li><li>Duration of contract: 6 months with possibility for extension</li><li>Travel: Up to 10%.</li><li>Salary/benefits: Grade 11 on NRC's grading structure.</li><li>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</li><li>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative. Find out more about the benefits of working for NRC Important information about the application process</li><li>We invite applications from all qualified candidates matching the profile.</li><li>Please ensure you attach copies of your academic and professional certificates.</li><li>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</li><li>When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</li><li>Submit your application and CV in English, taking care to attach your latest CV.</li><li>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</li><li>Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. Why NRC? The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year. Watch this short video to see NRC in action. We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</li><li>do demanding and professional work, often in challenging contexts</li><li>join a work culture that empowers every employee to share ideas and take responsibility</li><li>be part of a welcoming and supportive community committed to human dignity Learn more about NRC Learn more about NRC Jordan Learn more about the Jordan INGO Forum How to apply Apply here</li></ul><p><strong>Desired Candidate Profile</strong></p><p>What we are looking for Experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels) with additional experience working in a coordination role in not only a humanitarian but a development setting is preferred. Proven high profile management and strong advocacy experience in conflict-affected countries in humanitarian context. Knowledge of the Jordan context or previous experience working in the region is required with experience in administration and coordination of coalition or secretariat functions an asset. Fluency in English, both written and verbal, with strong writing and editing skills. Knowledge of Arabic is an added value.</p><p>What you will bring</p><ul><li>Undergraduate/postgraduate qualifications in international relations, political science, development or other relevant field.</li><li>5+ years of experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels). Additional experience working in a coordination role in not only a humanitarian but a development setting is preferred.</li><li>Proven high profile management, coordination and strong advocacy experience in conflict-affected countries in humanitarian context.</li><li>Demonstrated communication, leadership skills, interpersonal and negotiation/diplomatic skills.</li><li>Documented skills in developing proposals, budgets and reports and familiarity with alternative funding modalities.</li><li>Knowledge of international humanitarian law and humanitarian reform is a plus, and demonstrated knowledge of humanitarian architecture, the UN system, and development coordination and familiarity with HDP Nexus contexts, Durable Solutions, and Localization.</li><li>Strong understanding of protection and conflict sensitivity.</li><li>Understanding of internal NRC operational and administrative system is an asset.</li><li>Please download the detailed job description to learn more about the position.</li></ul>
<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Contract duration: 6 months (pending funding confirmation) Starting date: ASAP Location: Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The Senior Assessment Officer will lead a portfolio of shelter and sites-related research activities, which may include targeted shelter assessments, area-based and neighbourhood-level studies, intentions and perceptions research, analytical support to humanitarian coordination mechanisms, and other assessments responding to evolving operational priorities and information needs. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. • External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. • Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations, The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT. REQUIREMENTS • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.; </p><p><strong>Desired Candidate Profile</strong></p><h3>REQUIREMENTS</h3><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required, Arabic is an asset</li></ul>
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<span><br>POSITION SUMMARY<br>Manage the day-to-day activities for social media channels. Establish long-range objectives and specify the strategies and actions to achieve them. Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations. Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support. Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants. Provide measurement of the impact of online presence to the hotel’s overall business.<br>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span>The Cybersecurity Consultant is responsible for delivering cybersecurity advisory, governance, risk, and compliance services across enterprise, government, and critical infrastructure customers throughout the MENA region.<br> Operating within ZainTECH’s Cybersecurity Advisory Services practice, the role helps organizations assess, strengthen, and mature their cybersecurity posture through strategic consulting engagements aligned with industry best practices, regulatory requirements, and business objectives.<br> This role assess security maturity, identify gaps, develop cybersecurity roadmaps, and provide actionable recommendations that enhance resilience and reduce organizational risk.<br> The role plays a key part in expanding ZainTECH’s cybersecurity advisory capabilities while supporting opportunities that may transition into recurring managed security services.<br> Responsibilities: Cybersecurity Advisory & Consulting Lead and deliver cybersecurity consulting engagements across a broad range of industries and customer environments.<br> Provide strategic advisory services covering Cybersecurity strategy, Governance frameworks, Risk management, Compliance programs and Security transformation initiatives Assess customer cybersecurity capabilities and provide recommendations aligned with business and regulatory requirements.<br> Support organizations in developing cybersecurity operating models and governance structures.<br> Security Assessments & Gap Analysis Conduct cybersecurity maturity assessments against recognized standards and frameworks including ISO/IEC 27001, NIST Cybersecurity Framework (NIST CSF),CIS Critical Security Controls and Applicable regional cybersecurity regulations Perform Gap assessments, Risk assessments, Control effectiveness reviews and Compliance assessments Identify security weaknesses, process gaps, and governance deficiencies.<br> Develop prioritized remediation roadmaps aligned with organizational objectives.<br> Governance, Risk & Compliance (GRC) Advise customers on the design and implementation of cybersecurity governance frameworks.<br> Support the development of Security policies, Standards, Procedures and Control frameworks Facilitate cybersecurity risk management activities and risk workshops.<br> Assist customers with compliance readiness and regulatory alignment initiatives.<br> Provide recommendations for improving organizational security governance and oversight.<br> Security Architecture & Control Advisory Review existing security controls and architecture designs.<br> Provide risk-based recommendations covering Identity and Access Management, Network Security, Endpoint Security, Cloud Security, Data Protection and Security Monitoring Ensure recommendations are practical, scalable, and aligned with customer business requirements.<br> Support cybersecurity transformation and modernization programs.<br> Client Engagement & Stakeholder Management Act as a trusted cybersecurity advisor to customer stakeholders.<br> Facilitate workshops, interviews, and assessment activities.<br> Present findings and recommendations to Executive leadership, Technology teams, Risk and compliance functions and Regulatory stakeholders Build strong relationships with customer teams and maintain high levels of client satisfaction.<br> Our Culture & Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Bachelor's degree in information technology or a related field.<br> Minimum 5 years of hands-on cybersecurity experience, with a track record of advisory or consulting delivery.<br> At least one valid NCSC-approved professional certification like (CISSP, CISM (Certified Information Security Manager), ISO/IEC 27001 Lead Implementer / Lead Auditor, or CISA , or another equivalent certification in the same field that is approved by the NCSC and published on its official website.<br> Working command of ISO/IEC 27001, NIST CSF, and applicable Jordanian and regional regulatory requirements.<br> Excellent written and verbal communication in English and Arabic, with the ability to present to executive and regulatory stakeholders.<br> Advanced degree (Master's or higher) in cybersecurity, information systems, or a related discipline is preferable.<br> Multiple certifications across governance, risk, and audit (for example holding more than one of CISSP, CISM, CISA, ISO 27001 LI/LA) is preferable.<br> Prior experience in a consultancy, system integrator, or telco-affiliated security practice serving regulated sectors is preferable.<br></span> </div>
<p>The Jordan INGO Forum Director is overall responsible for facilitating, leading and quality management of the work of the INGO Forum ensuring it remains relevant to the needs of its members and is appropriate to the context. The INGO Forum Director will have purview of INGO engagement across JIF and engage predominantly at the high-level elevating operational concerns in strategic decision-making mechanisms and processes and also engaging in regional and global platforms to raise the profile of the JIF context. The following is a brief description of the role:</p><p>Provides leadership to the Forum by encouraging delegation, accountability and teamwork. Strategic Coordination and Representation - Ensure transparent coordination mechanisms and regular information sharing between INGOs and other stakeholders. Enable INGOs to coordinate at strategic and operational level in Jordan by facilitating high quality, regular meetings of Country Directors, thematic working groups. Provides leadership to the Forum by encouraging delegation, accountability and teamwork. High level representation of INGO interests in external meetings and planning efforts nationally and globally; and strategically guide and encourage common advocacy and policy engagement. Proactive agenda setting; facilitating a space for INGO-INGO collaboration and with other stakeholders; enabling sharing of information and analysis for effective decision-making. Oversees the development, review and implementation of JIF Advocacy Strategy in close collaboration with the JIF Advocacy Working Group, while mobilizing and leveraging support from member organizations. Responsible for the budgeting, budget management and accountability with the support of NRC s finance and grants teams. Able to appreciate political necessity and delicate policy issues in humanitarian, development, and peacebuilding work and the application of principles to programming. Acting as focal point for information/experience sharing with and among NGOs on relevant issues including managing NGO Forum and INGO membership, contact lists and mailing lists Manages the Secretariat staff and consultants. Ensure responsiveness to staff, ready to support them as needed, an advocate for staff well-being. Ensures the development of and compliance with procedures for the Forum and ensure compliance with and adherence to JIF approved policies and procedures and to and donor policies, guidance, and procedures. Fundraise for the JIF, in coordination with the SC, to ensure sufficient funds to maintain operations of the Forum.</p><p>Please download the detailed job description to learn more about the position.</p><p>Duty station: Amman, Jordan Duration of contract: Until 31 December 2026 Travel: Up to 10%. Salary/benefits: Grade 11 on NRC's grading structure. NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative. Find out more about the benefits of working for NRC Important information about the application process We invite applications from all qualified candidates matching the profile. Please ensure you attach copies of your academic and professional certificates. To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace. When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education. Submit your application and CV in English, taking care to attach your latest CV. Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. Why NRC? The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year. Watch this short video to see NRC in action. We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to: do demanding and professional work, often in challenging contexts join a work culture that empowers every employee to share ideas and take responsibility be part of a welcoming and supportive community committed to human dignity Learn more about NRC Learn more about NRC Jordan Learn more about the Jordan INGO Forum The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. Together, we save lives and rebuild futures. Safeguarding is central to NRC s work. We expect all employees to: treat everyone with respect and dignity contribute to building a safe environment for all never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH</p><p><strong>Desired Candidate Profile</strong></p><p>Experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels) with additional experience working in a coordination role in not only a humanitarian but a development setting is preferred. Proven high profile management and strong advocacy experience in conflict-affected countries in humanitarian context. Knowledge of the Jordan context or previous experience working in the region is required with experience in administration and coordination of coalition or secretariat functions an asset. Fluency in English, both written and verbal, with strong writing and editing skills. Knowledge of Arabic is an added value.</p><p>Undergraduate/postgraduate qualifications in international relations, political science, development or other relevant field. 5+ years of experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels). Additional experience working in a coordination role in not only a humanitarian but a development setting is preferred. Proven high profile management, coordination and strong advocacy experience in conflict-affected countries in humanitarian context. Demonstrated communication, leadership skills, interpersonal and negotiation/diplomatic skills. Documented skills in developing proposals, budgets and reports and familiarity with alternative funding modalities. Knowledge of international humanitarian law and humanitarian reform is a plus, and demonstrated knowledge of humanitarian architecture, the UN system, and development coordination and familiarity with HDP Nexus contexts, Durable Solutions, and Localization. Strong understanding of protection and conflict sensitivity. Understanding of internal NRC operational and administrative system is an asset.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>What we are looking for</strong></span></p><br><p><span>Experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels) with additional experience working in a coordination role in not only a humanitarian but a development setting is preferred. </span></p><br><p><span>Proven high profile management and strong advocacy experience in conflict-affected countries in humanitarian context.</span></p><br><p><span>Knowledge of the Jordan context or previous experience working in the region is required with experience in administration and coordination of coalition or secretariat functions an asset.</span></p><br><p><span>Fluency in English, both written and verbal, with strong writing and editing skills. Knowledge of Arabic is an added value.</span></p><br><p><span><strong>What you will do</strong></span></p><br><p><span>The Jordan INGO Forum Director is overall responsible for facilitating, leading and quality management of the work of the INGO Forum ensuring it remains relevant to the needs of its members and is appropriate to the context.</span></p><br><p><span>The INGO Forum Director will have purview of INGO engagement across JIF and engage predominantly at the high-level elevating operational concerns in strategic decision-making mechanisms and processes and also engaging in regional and global platforms to raise the profile of the JIF context.</span></p><br><p><span>The following is a brief description of the role:</span></p><br><ul><li><p><span>Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</span></p><br></li><li><p><span><span>Strategic Coordination and Representation - E</span>nsure transparent coordination mechanisms and regular information sharing between INGOs and other stakeholders. Enable INGOs to coordinate at strategic and operational level in Jordan by facilitating high quality, regular meetings of Country Directors, thematic working groups.</span></p><br></li><li><p><span>Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</span></p><br></li><li><p><span>High level representation of INGO interests in external meetings and planning efforts nationally and globally; and strategically guide and encourage common advocacy and policy engagement. </span></p><br></li><li><p><span>Proactive agenda setting; facilitating a space for INGO-INGO collaboration and with other stakeholders; enabling sharing of information and analysis for effective decision-making.</span></p><br></li><li><span>Oversees the development, review and implementation of JIF Advocacy Strategy in close collaboration with the JIF Advocacy Working Group, while mobilizing and leveraging support from member organizations.</span></li><li><p><span>Responsible for the budgeting, budget management and accountability with the support of NRC’s finance and grants teams.</span></p><br></li><li><p><span>Able to appreciate political necessity and delicate policy issues in humanitarian, development, and peacebuilding work and the application of principles to programming.</span></p><br></li><li><span>Acting as focal point for information/experience sharing with and among NGOs on relevant issues including managing NGO Forum and INGO membership, contact lists and mailing lists</span></li><li><p><span>Manages the Secretariat staff and consultants. Ensure responsiveness to staff, ready to support them as needed, an advocate for staff well-being.</span></p><br></li><li><p><span>Ensures the development of and compliance with procedures for the Forum and ensure compliance with and adherence to JIF approved policies and procedures and to and donor policies, guidance, and procedures.</span></p><br></li></ul><p><span>•Fundraise for the JIF, in coordination with the SC, to ensure sufficient funds to maintain operations of the Forum.</span></p><br><p><span><strong>What you will bring</strong></span></p><br><ul><li><p><span>Undergraduate/postgraduate qualifications in international relations, political science, development or other relevant field.</span></p><br></li><li><p><span>5+ years of experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels). Additional experience working in a coordination role in not only a humanitarian but a development setting is preferred. </span></p><br></li><li><p><span>Proven high profile management, coordination and strong advocacy experience in conflict-affected countries in humanitarian context.</span></p><br></li><li><p><span>Demonstrated communication, leadership skills, interpersonal and negotiation/diplomatic skills.</span></p><br></li><li><p><span>Documented skills in developing proposals, budgets and reports and familiarity with alternative funding modalities.</span></p><br></li><li><p><span>Knowledge of international humanitarian law and humanitarian reform is a plus, and demonstrated knowledge of humanitarian architecture, the UN system, and development coordination and familiarity with HDP Nexus contexts, Durable Solutions, and Localization.</span></p><br></li><li><p><span>Strong understanding of protection and conflict sensitivity. </span></p><br></li><li><p><span>Understanding of internal NRC operational and administrative system is an asset.</span></p><br></li></ul><p><span>Please download </span><span>the detailed job description</span><span> to learn more about the position.</span></p><br><p><span><strong>What we offer</strong></span></p><br><ul><li><span>Duty station: Amman, Jordan </span></li><li><span>Duration of contract: Until 31 December 2026 </span></li><li><span>Travel: Up to 10%.</span></li><li><span>Salary/benefits: Grade 11 on NRC's grading structure. </span></li><li><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></li><li><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></li></ul><p><span>Find out more about the benefits of working for NRC</span></p><br><p><span>Important information about the application process</span></p><br><ul><li><span>We invite applications from all qualified candidates matching the profile. </span></li><li><span>Please ensure you attach copies of your academic and professional certificates. </span></li><li><span>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></li><li><span>When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></li><li><span>Submit your application and CV in English, taking care to attach your latest CV.</span></li><li><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></li><li><span>Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></li></ul><p><span><strong>Why NRC?</strong></span></p><br><p><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></p><br><p><span>Watch this short video</span><span> to see NRC in action.</span></p><br><p><span>We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></p><br><ul><li><span>do demanding and professional work, often in challenging contexts</span></li><li><span>join a work culture that empowers every employee to share ideas and take responsibility</span></li><li><span>be part of a welcoming and supportive community committed to human dignity</span></li></ul><p><span>Learn more about NRC</span></p><br><p><span>Learn more about NRC Jordan</span></p><br><p><span>Learn more about the Jordan INGO Forum</span></p><br><br> The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. <br> Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. <br> At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. <br> Together, we save lives and rebuild futures.<br> Safeguarding is central to NRC’s work. We expect all employees to: <br> • treat everyone with respect and dignity <br> • contribute to building a safe environment for all <br> • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) <br> • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH<br> </div>
<p>The GIZ Jordan Project <strong>“<em>Digitalisation of TVET in Jordan” </em></strong>is seeking to hire a <strong>“Junior Digitilisation Advisor”</strong> based in Jordan- for full-time base employment.</p>
<p><strong>DigiTVET- </strong>Digitilisation of TVET in Jordan” project is part of the TVET portfolio of GIZ Jordan<strong>,</strong> which aims to strengthen the quality and attractiveness of vocational education and training across the country. Working in close partnership with the Ministry of Education<strong>,</strong> public training providers, and civil society organisations, the project focuses on developing standardised procedures for digital TVET and designing inclusive, barrier-free learning methods that improve access for women and marginalised groups. A core element is the capacity building of teaching staff in both digital methods and inclusive, gender-equitable approaches. By combining technical and pedagogical skills development, the project ensures that learning content and platforms are accessible, engaging, and relevant to diverse learners. These efforts contribute to enabling young people — particularly from disadvantaged backgrounds — to acquire the skills needed in the digital age, while supporting companies in accessing a better qualified and digitally competent workforce.</p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>University degree in a relevant field (IT/ICT, economics, social sciences or equivalent)</li>
<li>At least 2 years of work experience in the field of employment promotion or related areas, e.g. technical and vocational education and training (TVET), private sector development, or in an IT/ICT-related field, preferably in an international context</li>
<li>Solid understanding of IT systems and concepts, with the ability to grasp the technical specifics of digitalisation measures</li>
<li>Basic experience or knowledge in coordinating digitalisation projects, including working with technical and non-technical stakeholders</li>
<li>Fluency in writing, reading and speaking in English and Arabic</li>
<li>Strong communication and networking skills</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Contributes to the development of a framework for immersive technology integration in the Ministry of Education’s vocational technical education (VTE) system, including design and implementation of a pilot phase with immersive learning content.</li>
<li>Assists in the digitalisation of administrative assessment procedures, including development of a digital solution in close cooperation with IT specialists.</li>
<li>Contributes to the development of digital and AI readiness standards, including design and implementation of a pilot phase to test developed criteria.</li>
<li>Supports the digitalisation of quality assurance within the Ministry of Education, including development of a digital solution in close cooperation with IT specialists.</li>
<li>Provides technical advice and support to other upcoming digitalisation activities/measures in the project and cluster.</li>
<li>Supports the design of digital labour market-oriented teaching and learning offers together with partners from the public sector, private sector and civil society, with a focus on disadvantaged regions and/or groups.</li>
<li>Collects and ensures quality of data for monitoring and evaluation of activities within the project.</li>
<li>Provides other duties at the request of management, such as organisation and documentation of workshops, simultaneous translations from Arabic to English and vice versa, formulating ToRs, etc.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>- Quality and timeliness of deliverables. - Technical quality of reports and guidance documents. - Effective coordination with headquarters and field offices. - Responsiveness to emerging priorities. - Contribution to disability mainstreaming across programmes. - Professionalism and adherence to UNRWA values and standards.<br> Work Location<br>The consultant would be expected to work full time in the UNRWA HQ in Amman, between 0800 and 1600.<br> Expected duration<br>The duration of the consultancy is 4 months (01 September 2026- 31 Dec 2026), renewable subject to satisfactory performance and availability of funds.<br> Duties and Responsibilities<br>A. Technical Support and Protection Mainstreaming - Support implementation of UNRWA's Disability Policy and Disability Inclusion Guidelines. - Assist in reviewing, developing and updating technical guidance, standard operating procedures, checklists, operational tools and other implementation resources. - Provide technical inputs to programme design, policy documents, concept notes, and project proposals. - Support integration of disability inclusion across education, health, protection, relief and social services, infrastructure, emergency response, and other programme areas. - Support the technical review of programme documents to ensure disability inclusion standards are appropriately reflected. B. Protection Programming - Support the design and implementation of targeted protection initiatives addressing the specific risks faced by Palestine refugees with disabilities. - Assist in developing guidance on disability-inclusive case management, referrals, community-based protection, accessibility, and reasonable accommodation. - Contribute to the integration of disability considerations within broader protection programming and cross-cutting protection initiatives. - Support monitoring of disability inclusion commitments across UNRWA programmes and operations. - Assist in compiling, validating, and analysing disability-disaggregated data. - Contribute to organizational reporting against UNDIS and other institutional commitments. - Support the preparation of analytical reports, dashboards, briefing notes, donor updates, and management reports. C. Coordination and Partnerships - Support the coordination of disability inclusion activities across Headquarters departments and Field Offices. - Assist in organizing meetings of disability coordination mechanisms, technical working groups, and task forces. - Support coordination with field focal points to monitor implementation of agreed priorities. - Support engagement with United Nations entities, donors, Organizations of Persons with Disabilities (OPDs), NGOs, academic institutions, and other external partners. D. Knowledge Management and Capacity Development - Support research on emerging disability inclusion practices and humanitarian guidance. - Assist with the preparation of policy briefs, case studies, and other knowledge products. - Support documentation of good practices and lessons learned and maintain an organized repository of disability inclusion resources, tools, and reference materials. - Support the development and delivery of training materials, presentations, workshops, and other capacity-building initiatives. E. Operational and Administrative Support - Support planning and tracking of annual workplans and implementation priorities. - Prepare meeting agendas, minutes, and follow-up actions. - Support scheduling, correspondence, and coordination of meetings. - Maintain organized electronic filing systems and documentation. - Undertake other assignments as requested by the Senir Disability Advisor.<br> Qualifications/special skills<br>Advanced university degree in Disability Studies, International Development, Human Rights, Public Policy, Social Sciences, Rehabilitation, Education, Public Health, or another relevant field. - Six years of progressively responsible professional experience in humanitarian action, international development, protection and disability inclusion - Demonstrated experience supporting disability-inclusive programming. - Experience working with UN agencies, international organizations, or NGOs is highly desirable. - Experience in project coordination and technical reporting. - Experience developing guidance documents, training materials, and knowledge products. Experience working with organizations of persons with disabilities is an asset<br> Languages<br>- Excellent written and spoken English. - Mandatory Written and spoken Arabic<br> Additional Information<br>• The consultant will be paid the lump sum of (JOD4,626.40), split into 4 instalments as described above upon satisfactory submission of the deliverables. • Remuneration for this consultancy is on G17 and will depend on the qualifications and experience of the candidate. • The consultant will be remunerated based on the satisfactory deliverables of the agreed activities.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><br><span><strong>Organizational Setting</strong></span></p><br><p><span>The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment and a better life, leaving no one behind.</span><br><span>FAO is a specialized agency of the UN that leads international efforts to defeat hunger. FAO's goal is to achieve food security for all and ensure that people have regular access to enough high-quality food to lead active, healthy lives. With 195 Members (194 countries and the European Union), FAO works in over 130 countries worldwide.</span><br><span>FAO Country Offices, working under overall corporate guidance and in line with the Strategic Framework, offer policy advice and support to countries in the mandated areas of FAO, facilitated through partnerships, resources and an active country programme to provide technical assistance, develop capacities and deliver core services while fully observing international standards of accountability to establish leadership and strengthen impact at the country level. </span><br><span>The offices deliver on the programmatic priorities of each country as agreed in their respective Country Programming Frameworks (CPFs) aligned to the UN Sustainable Development Cooperation Framework (UNSDCF) and ensure effective and efficient operations with adequate human and financial resources. </span><br><span>Specifically, FAO Country Offices:</span></p><br><p><span>(i) advocate, inform and support policies and investments in the areas of FAO’s mandate;</span><br><span>(ii) provide technical assistance and deliver core services; </span><br><span>(iii) assist and catalyse partnership and resource mobilization activities to support agrifood systems transformation; </span><br><span>(iv) position FAO as the specialized/authoritative technical agency in food and agriculture and agrifood systems transformation; and </span><br><span>(v) ensure risk-smart and accountable operations and management. </span></p><br><p><span>The position is located in the FAO Country Office in Jordan.</span></p><br><p><br><span><strong>Reporting Lines</strong></span></p><br><p><span>The Procurement Specialist works under the overall supervision of the FAO Representative and direct supervision of National Professional officer (administration) and in close coordination with other Units and colleagues in the office.</span></p><br><p><br><span><strong>Technical Focus</strong></span></p><br><p><span>The Procurement Specialist provides and coordinates day-to-day procurement operations, including specialized and complex processes and functions, ensuring consistency, timeliness and conformity with relevant rules, procedures and practices. He/ she provides procedural guidance to clients and staff across the Organization regarding procurement rules and procedures.</span></p><br><p><br><span><strong>Tasks and responsibilities</strong></span></p><br><p><span>• Coordinate and support the implementation of procurement activities for FAO Jordan in accordance with FAO rules, policies, and procedures, including MS 502 and related applicable guidance.</span><br><span>• Manage and monitor procurement requests received from projects and other internal requesters, including consolidation of procurement plans and follow-up on procurement milestones and progress.</span><br><span>• Review purchase requisitions and related supporting documentation to ensure completeness, accuracy, and compliance with FAO requirements before initiating procurement actions.</span><br><span>• Carry out local and international procurement processes for goods and services, including preparation of solicitation documents, issuance of tenders, receipt and opening of offers, evaluation of bids/proposals, and preparation of purchase orders and contracts, in full compliance with FAO rules and procedures.</span><br><span>• Support the preparation, drafting, processing, and follow-up of contracts, purchase orders, amendments, renewals, and other procurement-related documents under the applicable operational modalities.</span><br><span>• Ensure procurement actions are processed in a timely manner and provide regular updates to requesters and management on the status of ongoing actions and any related issues requiring attention.</span><br><span>• Maintain and update supplier and vendor records, including identification of potential suppliers, review of supplier information, conduct of market research, and support to supplier sourcing and outreach processes, including calls for expression of interest where relevant.</span><br><span>• Conduct market surveys and supplier research using available sources, including online resources, UNGM, and other relevant platforms, and maintain up-to-date supplier information by category and item.</span><br><span>• Evaluate quotations and bids in line with prescribed procedures and prepare the required procurement documentation and analysis for review, approval, and committee submission as applicable.</span><br><span>• Communicate procurement outcomes to successful and unsuccessful bidders after completion of the tendering process, in accordance with FAO procedures.</span><br><span>• Act as secretary to the Local Procurement Committee (LPC) for procurement actions under the relevant modalities, including preparation and organization of documentation and records for committee review.</span><br><span>• Raise and process purchase orders for goods and services in GRMS and other relevant corporate systems, ensuring correct data entry and compliance with approved procurement actions.</span><br><span>• Review and maintain procurement records, registers, and filing systems for requisitions, tenders, contracts, purchase orders, and related correspondence to ensure completeness, traceability, and ease of retrieval.</span><br><span>• Receive, track, and dispatch incoming and outgoing procurement correspondence and maintain proper records of official procurement communications.</span><br><span>• Follow up on approved purchase requisitions, contractual actions, soft commitments, delivery status, and other procurement-related transactions to ensure smooth end-to-end processing.</span><br><span>• Review supplier invoices related to procurement transactions, ensure proper registration and completeness of supporting documentation, and coordinate their onward submission for payment processing in line with applicable procedures.</span><br><span>• In coordination with technical colleagues, follow up on contract execution issues, including delays, non-performance, quality concerns, and application of contractual remedies, as applicable and in line with FAO rules and contract provisions.</span><br><span>• Liaise with Logistics Unit for timely preparation and obtaining letters of import exemption and re-export, follow up on clearance of goods and shipments and ensure safe arrival of the consignments to the final destinations </span><br><span>• Obtain and maintain supplier performance documentation and relevant contract management records upon completion of procurement transactions.</span><br><span>• Prepare monitoring reports, procurement statistics, status updates, and other analytical or management information related to procurement activities, as required.</span><br><span>• Participate in meetings with suppliers, internal requesters, and other stakeholders to facilitate procurement planning, clarification, implementation, and resolution of operational issues.</span><br><span>• Conduct preliminary quality assurance for LoAs, by making sure that in the LoA file all the documentation is in order and properly completed and filed, before final quality assurances is conducted by the Administration officer; </span><br><span>• Perform any other related duties as required.</span></p><br><p><span><strong>CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING</strong></span></p><br><p><br><span><strong>Minimum Requirements</strong></span></p><br><p><span>• Bachelor’s degree in Procurement, Supply Chain Management, Business Administration, Logistics, Economics, Law, Public Administration or another related field</span><br><span>• Five years of experience in procurement support work</span><br><span>• Working knowledge of English</span><br><span>• National of Jordan</span></p><br><p><br><span><strong>FAO Core Competencies</strong></span></p><br><p><span>• Results Focus</span><br><span>• Teamwork</span><br><span>• Communication</span><br><span>• Building Effective Relationships</span><br><span>• Knowledge Sharing and Continuous Improvement</span></p><br><p><br><span><strong>Technical/Functional Skills</strong></span></p><br><p><span>• Thorough knowledge of the procurement regulations and procedures of any public or international entity or organization.</span><br><span>• Good knowledge of the International Commercial Terms (INCOTERMS) and their application.</span><br><span>• Thorough knowledge of the ERP Procurement Module and ability to guide, direct and advise colleagues on its use and applications.</span></p><br><p><br><span><strong>Selection Criteria</strong></span></p><br><p><span>• Very good knowledge of the MS Office package, Internet and office technology equipment</span><br><span>• Thorough knowledge of UN system procurement regulations, policies and procedures.</span><br><span>• Certification on procurement delivered from an internationally recognized institution is an asset.</span><br><span>• Previous experience with the United Nations, NGOs, INGOs, or other international development organizations would be an asset.</span><br><span>• Extensive knowledge and experience in iMIS reporting and monitoring tools.</span><br><span>• Thorough knowledge of FAO's administrative policies and procedures.</span></p><br><p><span><strong>ADDITIONAL INFORMATION</strong></span></p><br><br><ul><li><span>FAO does not charge a fee at any stage of the recruitment process (application, interview meeting, processing)</span></li><li><span>Applications received after the closing date will not be accepted</span></li><li><span>Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at </span><span>http://www.whed.net/ </span></li><li><span>For additional employment opportunities visit the FAO employment website: http://www.fao.org/employment/home/en/ </span></li><li><span> Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. </span></li></ul> </div>
<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for an IMPACT Deputy Country Representative to oversee Programmes for the IMPACT oPt mission. The position is based in Amman with travel to oPt, including Gaza. Supervisor: IMPACT Country Representative Title :IMPACT Deputy Country Representative - Programmes Location: Amman, Jordan with travel to oPt Contract duration: 9 months Start date: ASAP COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. In the West Bank, violence, displacement, and movement restrictions have intensified since October 2023. Israeli military operations - particularly in northern West Bank refugee camps such as Jenin and Tulkarm - have caused widespread destruction and displaced an estimated 40,000 Palestinians since early 2025. At the same time, escalating settler violence, demolitions, and access restrictions have increased protection risks and contributed to the displacement of Palestinian communities, particularly in Area C. Movement restrictions continue to fragment the territory, affecting the movement of approximately 3.3 million Palestinians and further constraining livelihoods, access to services, and humanitarian operations. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. The IMPACT Deputy Country Representative supports the Country Representative in overseeing programmes internally, as well as external representation of IMPACT.</p><p>POSITION PROFILE IMPACT is currently recruiting a Deputy Country Representative to, under the supervision of the IMPACT oPt Country Representative, oversee the programme management of IMPACT oPt. The role will involve oversight of all IMPACT oPt Research Cycles, line management of all Research Managers and Specialists, liaison with and reporting to donors, Human Resource management (recruitment and staff welfare), external engagement (external representation, partnership development, and maintenance), strategy development, through contextual understanding both of the crisis and the coordination structure, as well as striving for team cohesion. This person will be a key member of the IMPACT oPt Senior Management Team (SMT). The position will also at times serve as the Acting Country Representative in the absence of the CR. The position will be based in Amman with regular travel to IMPACT oPt bases.</p><p>RESPONSIBILITIES</p><p>Programmes Oversight and Quality Control • Provide high-level line-management to Research Managers (hereafter RMs), including effective delegation of day-to-day tasks to RMs, and ensuring all team members are fully aware of their job description, duties and responsibilities; • In coordination with the Country Representative, oversee that all Research Cycles and associated datasets are conducted in a timely manner, to IMPACT quality standards, and disseminated to relevant stakeholders, in line with the IMPACT oPt strategy and information needs of humanitarian actors; • Monitor the progress and delays of all Research Cycles across each units and ensure that delays or identified challenges for specific assessments are reported in writing and orally in a timely manner. • Ensuring that RMs are provided the programme management training, support, and resources required to effectively and independently manage their Research Cycles. This includes: • regular follow-up and check-ins to project plan and identify any challenges or bottlenecks; • supporting in building and maintaining external relationships as relevant; • empowering RMs to take personal responsibility for RCs, and proactively identifying areas where they lack the capacity to work independently. Resolve these issues by developing training plans, and supporting RMs in capacity building junior staff; • supporting project focal points as line-managers in developing strong and healthy teams, and maintaining staff welfare. • Review information products, to ensure that products are of high quality and effectively inform target audiences. • Together with the Country Representative, ensure that all team members and hubs are kept up-to-date on key activities, plans, and achievements; Together with the rest of the SMT, ensuring a good work environment and taking active steps to ensure staff welfare and ensure that all teams are working towards common goals. This will include building strong professional relationship, having good visibility of issues in teams through regular check-ins, as well as maintaining a professional, respectful, and supportive tone in the office.</p><p>Training and staff capacity development • Support technical and assessment focal points in developing the capacity of staff, for example by proactively organising trainings and development sessions; • Autonomously identify talent, capacity gaps, and staff who would benefit from specific trainings, particularly amongst national staff, including the Operations Team.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent academic qualifications, including a Master's degree in relevant discipline required;</li><li>At least 5 years of relevant working experience in humanitarian, development or related settings, including at least 3 years in a programme management role;</li><li>Excellent team management, coordination, organisational and planning skills required, including ability to manage large workloads, oversee multiple teams and effectively meet deadlines, through an excellent ability to multi-task and prioritise;</li><li>Experience with external engagement (donors, partners and other key stakeholders) required;</li><li>Familiarity with the humanitarian coordination system required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Understanding of processes involved in conducting assessments required;</li><li>Excellent communication and drafting skills required for effective reporting;</li><li>Excellent analytical skills required;</li><li>Experience managing multiple budgets an asset;</li><li>Ability to work independently and manage people remotely required;</li><li>Demonstrable ability to work under pressure and meet competing deadlines required;</li><li>Solution-oriented, flexible, and open-minded, including ability to operate in a cross-cultural environment required;</li><li>Good understanding of the oPt context - past experience in the region is desirable;</li><li>Fluency in English required;</li><li>Ability to operate Microsoft Word and Excel required;</li><li>A sense of curiosity, the drive to improve the humanitarian sector, and ability to see the big picture</li></ul>
<p><h4>Job description</h4>
<p>The primary role is selling Zain Cash products and services involving employing persuasive arguments with prospective customers while maintaining positive business relationships for future sales and meeting sales targets. This includes prospecting potential customers, demonstrating market knowledge, and ensuring customer service satisfaction through effective customer profiling. Compliance with daily and weekly sales reporting is essential, as is coordinating sales efforts with leads and other departments. Continuous improvement through feedback mechanisms and reaching out to customers via cold calling are also integral to success in this role.</p>
<h4>Responsibilities</h4>
<ul>
<li>Implementing corporate sales action plans and schedules to ensure specific targets and projected numbers of contracts are achieved.</li>
<li>Developing and maintaining corporate sales materials, including preparing presentations, proposals, and sales contracts.</li>
<li>Maintaining and cultivating relationships with current and potential clients through meetings, calls, and emails.</li>
<li>Communicating new product opportunities, special developments, information, or feedback to the relevant departments.</li>
<li>Identifying and resolving concerns raised by corporate clients in cooperation with the direct supervisor.</li>
<li>Gaining a clear understanding of clients' businesses and requirements and visiting potential clients to prospect for new business.</li>
<li>Negotiating, signing, and managing the renewal of contracts with corporate accounts to foster long-term relationships, while leading price negotiations based on guidelines and policies.</li>
<li>Following up on payment collection in collaboration with the relevant departments.</li>
<li>Conduct market research: gather information about industry trends, competitor activities, and customer preferences to identify new business opportunities and tailor sales strategies accordingly.</li>
<li>Attend networking events: participate in industry conferences, trade shows, and networking events to expand professional contacts, generate leads, and build relationships with potential clients.</li>
<li>Provide product demonstrations: showcase the features and benefits of products or services to prospective clients through live demonstrations or virtual presentations to highlight their value proposition and address customer needs.</li>
<li>Conduct cold calling and lead generation: proactively reach out to potential clients through cold calling, email campaigns, and other lead generation methods to introduce products or services, qualify leads, and schedule sales appointments.</li>
<li>Track sales performance: monitor and analyze sales metrics, such as sales revenue, conversion rates, and customer acquisition costs, to evaluate performance, identify areas for improvement, and make data-driven decisions to optimize sales effectiveness.</li>
<li>Collaborate with cross-functional teams: work closely with marketing, product development, customer service, and other departments to align sales efforts with overall business objectives, share market insights, and coordinate strategies to maximize sales success.</li>
<li>Provide ongoing customer support: address customer inquiries, resolve issues, and provide post-sales support to ensure customer satisfaction, build trust, and foster long-term relationships that lead to repeat business and referrals.</li>
<li>Adapt to changes in the market: stay abreast of industry trends, regulatory changes, and evolving customer needs to adapt sales approaches, modify strategies, and seize new opportunities in the market landscape.</li>
<li>Maintain accurate records: keep detailed records of sales activities, customer interactions, and account information using CRM (Customer Relationship Management) software or other sales tracking tools to facilitate reporting, analysis, and future follow-ups.</li>
<li>Continuously improve skills: pursue professional development opportunities, such as sales training programs, workshops, and certifications, to enhance selling techniques, refine communication skills, and stay updated on industry best practices.</li>
<li>Providing business solutions to customers • creating needs for customers.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>6–8 years of experience in corporate sales, B2B sales, business development, or key account management.</li>
<li>Experience in financial services, fintech, telecommunications, or digital payments is highly preferred.</li>
<li>Proven track record of achieving and exceeding sales targets.</li>
<li>Experience in managing corporate accounts and contract negotiation.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Excellent communication and negotiation skills.</li>
<li>Strong customer relationship management.</li>
<li>Business development and sales skills.</li>
<li>Presentation and networking skills.</li>
<li>Proficiency in CRM and Microsoft Office.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Ability to achieve sales targets and work under pressure.</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p>The primary role is selling Zain Cash products and services involving employing persuasive arguments with prospective customers while maintaining positive business relationships for future sales and meeting sales targets. This includes prospecting potential customers, demonstrating market knowledge, and ensuring customer service satisfaction through effective customer profiling. Compliance with daily and weekly sales reporting is essential, as is coordinating sales efforts with leads and other departments. Continuous improvement through feedback mechanisms and reaching out to customers via cold calling are also integral to success in this role.</p>
<h4>Responsibilities</h4>
<ul>
<li>Implementing corporate sales action plans and schedules to ensure specific targets and projected numbers of contracts are achieved.</li>
<li>Developing and maintaining corporate sales materials, including preparing presentations, proposals, and sales contracts.</li>
<li>Maintaining and cultivating relationships with current and potential clients through meetings, calls, and emails.</li>
<li>Communicating new product opportunities, special developments, information, or feedback to the relevant departments.</li>
<li>Identifying and resolving concerns raised by corporate clients in cooperation with the direct supervisor.</li>
<li>Gaining a clear understanding of clients' businesses and requirements and visiting potential clients to prospect for new business.</li>
<li>Negotiating, signing, and managing the renewal of contracts with corporate accounts to foster long-term relationships, while leading price negotiations based on guidelines and policies.</li>
<li>Following up on payment collection in collaboration with the relevant departments.</li>
<li>Conduct market research: gather information about industry trends, competitor activities, and customer preferences to identify new business opportunities and tailor sales strategies accordingly.</li>
<li>Attend networking events: participate in industry conferences, trade shows, and networking events to expand professional contacts, generate leads, and build relationships with potential clients.</li>
<li>Provide product demonstrations: showcase the features and benefits of products or services to prospective clients through live demonstrations or virtual presentations to highlight their value proposition and address customer needs.</li>
<li>Conduct cold calling and lead generation: proactively reach out to potential clients through cold calling, email campaigns, and other lead generation methods to introduce products or services, qualify leads, and schedule sales appointments.</li>
<li>Track sales performance: monitor and analyze sales metrics, such as sales revenue, conversion rates, and customer acquisition costs, to evaluate performance, identify areas for improvement, and make data-driven decisions to optimize sales effectiveness.</li>
<li>Collaborate with cross-functional teams: work closely with marketing, product development, customer service, and other departments to align sales efforts with overall business objectives, share market insights, and coordinate strategies to maximize sales success.</li>
<li>Provide ongoing customer support: address customer inquiries, resolve issues, and provide post-sales support to ensure customer satisfaction, build trust, and foster long-term relationships that lead to repeat business and referrals.</li>
<li>Adapt to changes in the market: stay abreast of industry trends, regulatory changes, and evolving customer needs to adapt sales approaches, modify strategies, and seize new opportunities in the market landscape.</li>
<li>Maintain accurate records: keep detailed records of sales activities, customer interactions, and account information using CRM (Customer Relationship Management) software or other sales tracking tools to facilitate reporting, analysis, and future follow-ups.</li>
<li>Continuously improve skills: pursue professional development opportunities, such as sales training programs, workshops, and certifications, to enhance selling techniques, refine communication skills, and stay updated on industry best practices.</li>
<li>Providing business solutions to customers • creating needs for customers.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>6–8 years of experience in corporate sales, B2B sales, business development, or key account management.</li>
<li>Experience in financial services, fintech, telecommunications, or digital payments is highly preferred.</li>
<li>Proven track record of achieving and exceeding sales targets.</li>
<li>Experience in managing corporate accounts and contract negotiation.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Excellent communication and negotiation skills.</li>
<li>Strong customer relationship management.</li>
<li>Business development and sales skills.</li>
<li>Presentation and networking skills.</li>
<li>Proficiency in CRM and Microsoft Office.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Ability to achieve sales targets and work under pressure.</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p>The primary role is selling Zain Cash products and services involving employing persuasive arguments with prospective customers while maintaining positive business relationships for future sales and meeting sales targets. This includes prospecting potential customers, demonstrating market knowledge, and ensuring customer service satisfaction through effective customer profiling. Compliance with daily and weekly sales reporting is essential, as is coordinating sales efforts with Leads and other departments. Continuous improvement through feedback mechanisms and reaching out to customers via cold calling are also integral to success in this role.</p>
<h4>Responsibilities</h4>
<ul>
<li>Implementing corporate sales action plans and schedules to ensure specific targets and projected numbers of contracts are achieved.</li>
<li>Developing and maintaining corporate sales materials, including preparing presentations, proposals, and sales contracts.</li>
<li>Maintaining and cultivating relationships with current and potential clients through meetings, calls, and emails.</li>
<li>Communicating new product opportunities, special developments, information, or feedback to the relevant departments.</li>
<li>Identifying and resolving concerns raised by corporate clients in cooperation with the direct supervisor.</li>
<li>Gaining a clear understanding of clients' businesses and requirements and visiting potential clients to prospect for new business.</li>
<li>Negotiating, signing, and managing the renewal of contracts with corporate accounts to foster long-term relationships, while leading price negotiations based on guidelines and policies.</li>
<li>Following up on payment collection in collaboration with the relevant departments.</li>
<li>Conduct market research: gather information about industry trends, competitor activities, and customer preferences to identify new business opportunities and tailor sales strategies accordingly.</li>
<li>Attend networking events: participate in industry conferences, trade shows, and networking events to expand professional contacts, generate leads, and build relationships with potential clients.</li>
<li>Provide product demonstrations: showcase the features and benefits of products or services to prospective clients through live demonstrations or virtual presentations to highlight their value proposition and address customer needs.</li>
<li>Conduct cold calling and lead generation: proactively reach out to potential clients through cold calling, email campaigns, and other lead generation methods to introduce products or services, qualify leads, and schedule sales appointments.</li>
<li>Track sales performance: monitor and analyze sales metrics, such as sales revenue, conversion rates, and customer acquisition costs, to evaluate performance, identify areas for improvement, and make data-driven decisions to optimize sales effectiveness.</li>
<li>Collaborate with cross-functional teams: work closely with marketing, product development, customer service, and other departments to align sales efforts with overall business objectives, share market insights, and coordinate strategies to maximize sales success.</li>
<li>Provide ongoing customer support: address customer inquiries, resolve issues, and provide post-sales support to ensure customer satisfaction, build trust, and foster long-term relationships that lead to repeat business and referrals.</li>
<li>Adapt to changes in the market: stay abreast of industry trends, regulatory changes, and evolving customer needs to adapt sales approaches, modify strategies, and seize new opportunities in the market landscape.</li>
<li>Maintain accurate records: keep detailed records of sales activities, customer interactions, and account information using CRM (Customer Relationship Management) software or other sales tracking tools to facilitate reporting, analysis, and future follow-ups.</li>
<li>Continuously improve skills: pursue professional development opportunities, such as sales training programs, workshops, and certifications, to enhance selling techniques, refine communication skills, and stay updated on industry best practices.</li>
<li>Providing business solutions to customers.</li>
<li>Creating needs for customers.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>6–8 years of experience in corporate sales, B2B sales, business development, or key account management.</li>
<li>Experience in financial services, fintech, telecommunications, or digital payments is highly preferred.</li>
<li>Proven track record of achieving and exceeding sales targets.</li>
<li>Experience in managing corporate accounts and contract negotiation.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Excellent communication and negotiation skills.</li>
<li>Strong customer relationship management.</li>
<li>Business development and sales skills.</li>
<li>Presentation and networking skills.</li>
<li>Proficiency in CRM and Microsoft Office.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Ability to achieve sales targets and work under pressure.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The primary role is Selling Zain Cash products and services involve employing persuasive arguments with prospective customers while maintaining positive business relationships for future sales and meeting sales targets.<br> This includes prospecting potential customers, demonstrating market knowledge, and ensuring customer service satisfaction through effective customer profiling.<br> Compliance with daily and weekly sales reporting is essential, as is coordinating sales efforts with Lead s and other departments.<br> Continuous improvement through feedback mechanisms and reaching out to customers via cold calling are also integral to success in this role.<br> Responsibilities Implementing corporate sales action plans and schedules to ensure specific targets and projected numbers of contracts are achieved.<br> Developing and maintaining corporate sales materials, including preparing presentations, proposals, and sales contracts.<br> Maintaining and cultivating relationships with current and potential clients through meetings, calls, and emails.<br> Communicating new product opportunities, special developments, information, or feedback to the relevant departments.<br> Identifying and resolving concerns raised by corporate clients in cooperation with the direct supervisor.<br> Gaining a clear understanding of clients' businesses and requirements and visiting potential clients to prospect for new business.<br> Negotiating, signing, and managing the renewal of contracts with corporate accounts to foster long-term relationships, while leading price negotiations based on guidelines and policies.<br> Following up on payment collection in collaboration with the relevant departments.<br> Conduct market research: Gather information about industry trends, competitor activities, and customer preferences to identify new business opportunities and tailor sales strategies accordingly.<br> Attend networking events: Participate in industry conferences, trade shows, and networking events to expand professional contacts, generate leads, and build relationships with potential clients.<br> Provide product demonstrations: Showcase the features and benefits of products or services to prospective clients through live demonstrations or virtual presentations to highlight their value proposition and address customer needs.<br> Conduct cold calling and lead generation: Proactively reach out to potential clients through cold calling, email campaigns, and other lead generation methods to introduce products or services, qualify leads, and schedule sales appointments.<br> Track sales performance: Monitor and analyze sales metrics, such as sales revenue, conversion rates, and customer acquisition costs, to evaluate performance, identify areas for improvement, and make data-driven decisions to optimize sales effectiveness.<br> Collaborate with cross-functional teams: Work closely with marketing, product development, customer service, and other departments to align sales efforts with overall business objectives, share market insights, and coordinate strategies to maximize sales success.<br> Provide ongoing customer support: Address customer inquiries, resolve issues, and provide post-sales support to ensure customer satisfaction, build trust, and foster long-term relationships that lead to repeat business and referrals.<br> Adapt to changes in the market: Stay abreast of industry trends, regulatory changes, and evolving customer needs to adapt sales approaches, modify strategies, and seize new opportunities in the market landscape.<br> Maintain accurate records: Keep detailed records of sales activities, customer interactions, and account information using CRM (Customer Relationship Management) software or other sales tracking tools to facilitate reporting, analysis, and future follow-ups.<br> Continuously improve skills: Pursue professional development opportunities, such as sales training programs, workshops, and certifications, to enhance selling techniques, refine communication skills, and stay updated on industry best practices.<br> Providing Business Solutions to Customers.<br> · Creating Needs for Customers.<br> 6–8 years of experience in Corporate Sales, B2B Sales, Business Development, or Key Account Management.<br> Experience in Financial Services, FinTech, Telecommunications, or Digital Payments is highly preferred.<br> Proven track record of achieving and exceeding sales targets.<br> Experience in managing corporate accounts and contract negotiation Preferred Skills Excellent communication and negotiation skills.<br> Strong customer relationship management.<br> Business development and sales skills.<br> Presentation and networking skills.<br> Proficiency in CRM and Microsoft Office.<br> Strong analytical and problem-solving skills.<br> Ability to achieve sales targets and work under pressure.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br>
<p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br>
<p><strong><span>Hashtag:</span></strong><span> #LI-OS1</span></p><br> <p><strong><span>About Us</span></strong></p><br>
<p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,400+ empowered colleagues are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 825 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&D hubs across MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented </span><strong><span>Engineer, Technical Support </span></strong><span>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Job Purpose: </span></strong></p><br>
<p><span>Closely monitoring and analyzing manufacturing process flows to improve product quality, cost utilization, and manufacturing throughput. Preparing, filing, and maintaining departmental SOPs, reports, protocols, batch records, and related documentation. Additionally, identifying potential hazards and safety issues, conducting the necessary engineering analysis, and applying preventive measures accordingly. Responsibilities also include following up on validation matters, as well as handling procurement, warehouse management, logistics, CAPEX and OPEX activities, spare parts management, equipment qualification and calibration, and training follow-ups.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br>
<ul>
<li><span>Ensuring adherence to cGMPs, safety, quality, health, and environmental procedures </span></li>
<li><span>throughout all manufacturing activities. </span></li>
<li><span>Creation, modification, reviewing and approving of Standard Operating Procedures </span></li>
<li><span>(SOPs). </span></li>
<li><span>Follow up on biennial SOP review and update. </span></li>
<li><span> Creating, reviewing, and approving protocols/reports/risk assessments/comparison. </span></li>
<li><span>Participating in Scale-ups designing process with R&D function. </span></li>
<li><span>Participates in execution of day-to-day manufacturing activities (Production, Packaging </span></li>
<li><span>& labeling). </span></li>
<li><span>Initiating and updating master batch records (MBRs), Packaging batch records (MPRs) and Block Flow Diagram (BFDs) as it comes necessary through all the product life cycle in complete coordination with R&D and quality teams. </span></li>
<li><span>Preparing the assigned process relevant investigation reports, justification, incidents, and variances, while following up on CAPAs implementation and closure. </span></li>
<li><span> Initiating production APRs while ensuring that all commitments are properly made and fulfilled. </span></li>
<li><span>Issuing of P.O for the production batches, applying confirmation and MIGO SAP transactions. </span></li>
<li><span>Suggest modifications & development for manufacturing equipment. </span></li>
<li><span> Capability of troubleshooting and properly solving the operational problems inside the production area and the related utilities </span></li>
<li><span>Monitor consumables stocks and prepare a periodic list with the department needs. </span></li>
<li><span>Follow up on implementation of equipment Calibration, qualification/re-qualification, and Preventive Maintenance programs. </span></li>
<li><span>Follow up on six system quality internal audits observations and response while coordinating CAPAs with the people concerned. </span></li>
<li><span>Ensure that all valves, pipes, lines & systems inside the plant are properly tagged & identified along with the layouts. </span></li>
<li><span>Inspecting and reporting manufacturing area /equipment/process status on daily basis. </span></li>
<li><span>Communicate departmental operation needs with supervisor including OPEX and CAPEX items as to ensure manufacturing progression without delays or consequences. </span></li>
<li><span>Training of plants team on new policies, procedural and manufacturing updates to ensure compliance prior commencing the operations. </span></li>
<li><span> Follow up on plants employees training files and training schedule.</span></li>
</ul> <p><strong><span>Qualifications:</span></strong></p><br>
<p><span>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</span></p><br> <ul>
<li><span>Bachelor’s degree in </span><span>chemical engineering </span><span>or a related field.</span></li>
<li><span>1 - 3 years of related quality experience.</span></li>
</ul> <p><strong><span>Technical Skills:</span></strong></p><br>
<p><span>Applying Good Manufacturing Practices (GMP)</span></p><br>
<br>
<p><span>Applying Standard Operating Procedures (SOPs)</span></p><br>
<br>
<p><span>Data Analysis</span></p><br>
<br>
<p><span>Data Integrity</span></p><br>
<br>
<p><span>Documentation</span></p><br>
<br>
<p><span>Equipment Knowledge</span></p><br>
<br>
<p><span>Process Improvement </span></p><br>
<br>
<p><span>Safety Awareness</span></p><br>
<br>
<p><span>Troubleshooting</span></p><br>
<br>
<p><span>Visual Examination</span></p><br>
<br>
<p><span>Communication & Influence</span></p><br>
<br>
<p><span>Collaboration & Teamwork</span></p><br>
<br>
<p><span>Planning & organizing</span></p><br>
<br>
<p><span>Initiative & Drive for Results</span></p><br>
<br>
<p><span>Resilience & Adaptability</span></p><br>
<br>
<p><span>Change & Innovation</span></p><br>
<br>
<p><span>Problem Solving & Decision Making</span></p><br>
<br>
<p><strong><span>Learn more about Hikma in Jordan </span></strong>https://www.hikma.com/media/jukhqqdl/hikma-jordan-factsheet_-en-nov-2025.pdf</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>Location:</strong> Amman, Jordan</p>
<p> <strong>Job Type:</strong> Full-time</p>
<p> <strong>Hashtag:</strong> #LI-OS1</p>
<p> </p>
<p> <strong>About Us</strong> </p>
<p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,400+ empowered colleagues are central to this mission. </p>
<p> </p>
<p>As a trusted and reliable partner of over 825 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&D hubs across MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </p>
<p> <strong> </strong> </p>
<p> <strong>Description:</strong> </p>
<p> <strong> </strong> </p>
<p>We are looking for a talented <strong>Engineer, Technical Support </strong>to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p>
<p> </p>
<p>If you want to be part of a team that cares about impact, this is the place for you.</p>
<p> </p>
<p> <strong>Job Purpose: </strong> </p>
<p>Closely monitoring and analyzing manufacturing process flows to improve product quality, cost utilization, and manufacturing throughput. Preparing, filing, and maintaining departmental SOPs, reports, protocols, batch records, and related documentation. Additionally, identifying potential hazards and safety issues, conducting the necessary engineering analysis, and applying preventive measures accordingly. Responsibilities also include following up on validation matters, as well as handling procurement, warehouse management, logistics, CAPEX and OPEX activities, spare parts management, equipment qualification and calibration, and training follow-ups.</p>
<p> </p>
<p> </p>
<p> <strong>Key Responsibilities:</strong> </p>
<ul>
<li>Ensuring adherence to cGMPs, safety, quality, health, and environmental procedures </li>
<li>throughout all manufacturing activities. </li>
<li>Creation, modification, reviewing and approving of Standard Operating Procedures </li>
<li>(SOPs). </li>
<li>Follow up on biennial SOP review and update. </li>
<li> Creating, reviewing, and approving protocols/reports/risk assessments/comparison. </li>
<li>Participating in Scale-ups designing process with R&D function. </li>
<li>Participates in execution of day-to-day manufacturing activities (Production, Packaging </li>
<li>& labeling). </li>
<li>Initiating and updating master batch records (MBRs), Packaging batch records (MPRs) and Block Flow Diagram (BFDs) as it comes necessary through all the product life cycle in complete coordination with R&D and quality teams. </li>
<li>Preparing the assigned process relevant investigation reports, justification, incidents, and variances, while following up on CAPAs implementation and closure. </li>
<li> Initiating production APRs while ensuring that all commitments are properly made and fulfilled. </li>
<li>Issuing of P.O for the production batches, applying confirmation and MIGO SAP transactions. </li>
<li>Suggest modifications & development for manufacturing equipment. </li>
<li> Capability of troubleshooting and properly solving the operational problems inside the production area and the related utilities </li>
<li>Monitor consumables stocks and prepare a periodic list with the department needs. </li>
<li>Follow up on implementation of equipment Calibration, qualification/re-qualification, and Preventive Maintenance programs. </li>
<li>Follow up on six system quality internal audits observations and response while coordinating CAPAs with the people concerned. </li>
<li>Ensure that all valves, pipes, lines & systems inside the plant are properly tagged & identified along with the layouts. </li>
<li>Inspecting and reporting manufacturing area /equipment/process status on daily basis. </li>
<li>Communicate departmental operation needs with supervisor including OPEX and CAPEX items as to ensure manufacturing progression without delays or consequences. </li>
<li>Training of plants team on new policies, procedural and manufacturing updates to ensure compliance prior commencing the operations. </li>
<li> Follow up on plants employees training files and training schedule.</li>
</ul>
<p> <strong> </strong> </p>
<p> </p>
<p> <strong> </strong> </p>
<p> <strong>Qualifications:</strong> </p>
<p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p>
<p> </p>
<ul>
<li>Bachelor s degree in chemical engineering or a related field.</li>
<li>1 - 3 years of related quality experience.</li>
</ul>
<p> <strong> </strong> </p>
<p> <strong>Technical Skills:</strong> </p>
<p>Applying Good Manufacturing Practices (GMP)</p>
<p>Applying Standard Operating Procedures (SOPs)</p>
<p>Data Analysis</p>
<p>Data Integrity</p>
<p>Documentation</p>
<p>Equipment Knowledge</p>
<p>Process Improvement </p>
<p>Safety Awareness</p>
<p>Troubleshooting</p>
<p>Visual Examination</p>
<p>Communication & Influence</p>
<p>Collaboration & Teamwork</p>
<p>Planning & organizing</p>
<p>Initiative & Drive for Results</p>
<p>Resilience & Adaptability</p>
<p>Change & Innovation</p>
<p>Problem Solving & Decision Making</p>
<p> <strong> </strong> </p>
<p> <strong> </strong> </p>
<p> <strong>Learn more about Hikma in Jordan </strong> https://www.hikma.com/media/jukhqqdl/hikma-jordan-factsheet_-en-nov-2025.pdf </p>
<p> <strong> </strong> </p>
<p> </p></div></section>