Admin Assistant Jobs
2844 Jobs Found
<p><h4>Position summary</h4>
<p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities</p><p></p>
<p>The Testing Manager will lead and oversee all testing activities related to the implementation of a core banking system. The role is responsible for establishing the testing strategy, governing vendor-led testing execution, and ensuring that all system components meet the required functional, technical, and regulatory standards before deployment. The position will work closely with business stakeholders, technology teams, and external vendors to ensure comprehensive test coverage and high-quality system delivery.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 14 years of experience</li><li>Proven experience in software testing, quality assurance, or test management</li><li>Proven experience managing testing for large-scale core banking system implementations</li><li>Demonstrated experience in test strategy development, test governance, and quality assurance frameworks</li><li>Experience managing end-to-end testing cycles , including System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing</li><li>Strong understanding of core banking system modules and banking operations</li><li>Experience managing test environments, defect tracking, and release readiness</li><li>Other Qualifications</li><li>Bachelor s degree in Computer Science, Information Systems, Engineering, or a related field</li><li>Strong leadership and coordination skills across business and technology teams</li><li>Strong stakeholder management and reporting capabilities</li><li>Excellent analytical and problem-solving skills</li></ul>
<p>We are seeking an experienced Project Manager Core Banking System to lead the delivery of a large-scale banking technology transformation program involving the implementation of a modern core banking platform. The role will oversee the planning, coordination, and execution of implementation activities across multiple workstreams including system configuration, integration, testing, and deployment. The successful candidate will collaborate with internal stakeholders, technology vendors, and implementation partners to ensure successful program delivery aligned with business objectives and governance standards.</p><p><strong>Desired Candidate Profile</strong></p><h2>Key Requirements</h2><ul><li>Minimum 14 years of experience</li><li>Proven experience delivering large-scale core banking system implementation projects</li><li>Experience managing end-to-end system implementation lifecycles , including planning, design, configuration, testing, and deployment</li><li>Strong knowledge of core banking architecture, modules, and banking operations</li><li>Familiarity with core banking implementation methodologies and Software Development Life Cycle (SDLC) frameworks</li><li>Experience managing project risks, issues, and change control</li><li>Experience ensuring projects meet scope, schedule, cost, and quality targets</li><li>Experience working with Agile, Waterfall, or hybrid project delivery approaches</li></ul><h2>Other Qualifications</h2><ul><li>Bachelor s degree in Information Technology, Computer Science, Business Administration, Finance, or a related field</li><li>Strong leadership and team management capabilities</li><li>Excellent stakeholder engagement and communication skills</li><li>Strong negotiation and vendor management abilities</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Job Description<br><br><p><strong>Key Deliverables and Responsibilities</strong></p><br><p><strong>Planning & Organizing:</strong></p><br><ol><li>Plan cleaning schedule according to the Room Status Sheet allocation.</li><li>Ensure Housekeeping trolley is stocked daily in a neat and organised manner.</li><li>Maintain strong knowledge of the local area to ensure you are equipped to answer guest enquiries and provide accurate directions</li></ol><p><strong>Operations:</strong></p><br><p><strong>Washing and Cleaning:</strong></p><br><ul><li><strong>Laundry Processing:</strong><ul><li>Sort soiled linens, towels, uniforms, and other items based on fabric type, color, and cleaning requirements.</li><li>Operate industrial washing machines and dryers to wash and dry laundry in an efficient and timely manner.</li><li>Pre-treat stains and heavily soiled items using appropriate chemicals and techniques.</li></ul></li><li><strong>Handling Delicate Fabrics:</strong><ul><li>Follow specific washing instructions for delicate or special items such as uniforms, guest laundry, and high-quality linens.</li><li>Use the correct washing cycles, water temperatures, and cleaning solutions to ensure fabric preservation.</li></ul></li><li><strong>Chemicals and Detergents:</strong><ul><li>Use the correct amount of detergents, softeners, and chemicals for each load of laundry.</li><li>Ensure proper handling and storage of cleaning chemicals in compliance with safety protocols.</li></ul></li></ul><p><strong>Quality Control:</strong></p><br><ul><li><strong>Inspection and Folding:</strong><ul><li>Inspect all washed items for stains, damage, or incomplete cleaning and rewash items if necessary.</li><li>Fold, iron, and neatly organize clean laundry, ensuring it meets the resort’s quality standards.</li></ul></li><li><strong>Equipment Maintenance:</strong><ul><li>Maintain and clean washing machines, dryers, and other laundry equipment to ensure they operate smoothly.</li><li>Report any equipment malfunctions or breakdowns to the Laundry Supervisor immediately.</li></ul></li></ul><p><strong>Guest Laundry Service:</strong></p><br><ul><li><strong>Personalized Laundry Service:</strong><ul><li>Handle guest laundry requests by washing, drying, and folding guest clothes according to their specific instructions.</li><li>Ensure timely delivery of clean laundry back to guests, providing an exceptional level of service.</li></ul></li></ul><p><strong>Health, Safety, and Hygiene:</strong></p><br><ul><li><strong>Health & Safety Compliance:</strong><ul><li>Adhere to all health and safety guidelines, including the safe handling of chemicals and following proper laundry procedures.</li><li>Wear protective gear and follow safety protocols to prevent injuries or accidents in the laundry area.</li></ul></li><li><strong>Cleanliness:</strong><ul><li>Ensure that the laundry room and all equipment are kept clean, sanitized, and organized at all times.</li><li>Dispose of waste and lint from dryers according to proper procedures.</li></ul></li></ul><p><strong>Coordination and Teamwork:</strong></p><br><ul><li><strong>Team Support:</strong><ul><li>Work closely with other members of the laundry and housekeeping teams to meet daily laundry quotas and schedules.</li><li>Assist other laundry staff with sorting, folding, and ironing when required.</li></ul></li><li><strong>Communication:</strong></li></ul><ul><li><ul><li>Communicate any laundry-related issues or special requests to the Laundry Supervisor.</li><li>Report any damaged items or concerns about quality to the supervisor promptly.</li></ul></li></ul><p>Administration:</p><br><p>Use the duty shift checklists to ensure tasks are completed.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Finance Associate Accounts Payable reports to the assigned supervisor in HQA. Responsibilities - Verifies and approves claims and other supporting documents in accordance with the applicable financial rules and regulations; enters financial transactions that relate to AP & GL operations for vendor invoices, Micro Purchase Orders and credit memos; prepares documentation, checks and validates vendors invoices for claims/payments arising from international procurement, local purchases, contracting for services and payment of small invoices, etc. - Ensures that claims are properly documented, and payments are correctly calculated and coded; ensures the existence of budget allotments, hard commitments, and/or account balances as applicable and in conformity with contract/agreement provisions; coordinates with Central Support Services Division (CSSD) and user departments as required. - Assists her/his supervisor for closure of month and year end activities including, but not limited to the review of related liabilities, accruals, advances and reviews vendor advances and vendor account statements, ensuring discrepancy resolution with CSSD. - Processes duty travel payments to staff members in compliance with applicable rules and policies; calculates all travel entitlements and liquidates related fund reservations. - Coordinates with Treasury Division and user departments to review and settle credit cards payments and ensures that credit card clearing account is settled; processes Imprest Fund payments in REACH and ensures that transactions are properly recorded, and replenishments are made. - Ensures proper calculation and verification of payroll transactions including Home-Office Home (HOH) deductions and private telephone calls deductions; checks and prepares payroll payments for complementary staff (Individual Service Provider (ISP) Contractors); reconciles the net salary payable account for ISP contractors; deals with queries raised by expending officers, employees, suppliers and contractors on matters concerning his/her work; drafts correspondences and prepares reports and statements related to his/her functions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Competencies</h2><p>UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply.</p><p>Functional</p><ul><li>Analyzing</li><li>Following Instructions and Procedures</li><li>Planning and Organizing</li><li>Relating and Networking</li><li>Applying Technical Expertise</li></ul><h2>Education</h2><p>A university degree from an accredited educational institution in accountancy, finance or other related field.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>At least two years of relevant professional experience in accounting and finance work, including working experience with computerized finance systems is required. Ability to use computers and work on various spreadsheet applications such as Excel is required. A university degree from an accredited educational institution in accountancy, finance or other related field is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Are you currently residing in Duty station. Please specify your current location. It is required. Please explain how you meet this criterion using examples. Are you a registered Palestine refugee? If yes, please provide your Ration Card Number. It is highly recommended to respond to this question in order to assist us in further assessing your application is required.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required.</p><p>The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p><p></p></section>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Key deliverables and responsibilities</h4>
<h4>Planning & organizing:</h4>
<p>Works (hands on) towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.<br>
Contributes to meet/maximize the monthly revenue budget for the respective outlet and understands to control the operational expenses.</p>
<h4>Operations:</h4>
<p>Attends regular training sessions in line with the departmental policies and procedures i.e. guest care, product knowledge, grooming standards, up-selling, etc.<br>
Works as per instructions from the immediate supervisor and as per duty shifts i.e. basic cleaning work, polishing equipment, table setting, collects materials/goods from other departments, etc.<br>
Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.<br>
Ensures proper appearance (condition of uniforms) and grooming whilst on duty.<br>
Handles the guest greeting upon arrival and their seating through the hostess.<br>
Ensures that under no circumstances the entrance is left unattended.<br>
Maintains a professional, friendly, yet discreet relationship with the outlet patrons to ensure their well-being.<br>
Makes himself/herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).<br>
Reports cleanliness and maintenance issues to the immediate supervisor.<br>
Handles guest complaints as per instructions or consults the immediate supervisor.<br>
Does all mise-en-place work according to the whole day service requirements.<br>
Reports any equipment failures or problems to the Maintenance Department.<br>
Passes any maintenance requests to the Maintenance Department.<br>
Participates in any training or development schemes as recommended by senior management.<br>
Attends all regular departmental briefings and contributes to open communication within the assigned team.<br>
Treats guests and colleagues in a polite and courteous manner.<br>
Observes high standards of personal hygiene.<br>
Maintains clean and organized side stations at all times.<br>
Anticipates customers’ needs.<br>
Is flexible in assisting around different areas of the hotel.<br>
Is familiar with the company’s internal policies and safety procedures.<br>
Helps in other areas of the hotel if the situation requires.<br>
Has a complete understanding of and adheres to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health and safety.<br>
Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.<br>
Carries out any other reasonable duties and responsibilities as assigned.</p>
<h4>Administration:</h4>
<p>Works hand in hand with the hostess to ensure the name tag is complete and in proper position.<br>
Ensures business cards and database are handed over to the hostess for the record.<br>
Makes sure all the bills are handed over to the cashier.<br>
Ensures all items are charged accordingly in the micros system as per the guest consumption.</p>
<h4>Additional information</h4>
<h4>Your team and working environment:</h4>
<p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Position Summary</b></p><p>The Senior Manager of Financial Planning & Analysis (FP&A) provides leadership for Anera's organization-wide financial planning, budgeting, forecasting, management reporting, and financial analysis.</p><p>The Senior Manager will establish and maintain a comprehensive financial planning framework that provides management with timely, accurate, and actionable information for decision-making. The position will work closely with Finance, Programs, Business Development/Fundraising, and country leadership to ensure that organizational plans are financially sustainable and appropriately aligned with available restricted and unrestricted resources.</p><p>A key responsibility of the position is strengthening Anera's budgeting and forecasting processes across headquarters and country offices and ensuring that financial projections are supported by realistic assumptions regarding program implementation, funding, staffing, indirect cost recovery, and organizational commitments.</p><p>The Senior Manager will also play a key role in strengthening management reporting, improving financial visibility across the organization, and supporting the implementation and effective utilization of Anera's financial systems and planning tools.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><p><b>Financial Planning, Budgeting & Forecasting</b></p><p>● Lead the development of Anera's annual organizational budget and coordinate the budgeting process across headquarters and country offices.</p><p>● Establish standardized budgeting assumptions, templates, timelines, and procedures across the organization.</p><p>● Lead periodic organizational reforecasting based on actual financial performance, program implementation, funding changes, staffing plans, and updated operational assumptions.</p><p>● Maintain rolling financial forecasts that provide management with visibility into expected revenue, expenditures, cash requirements, and financial position.</p><p>● Consolidate country, program, departmental, and headquarters budgets into an organization-wide financial plan.</p><p>● Review budget submissions for accuracy, completeness, reasonableness, and consistency with organizational priorities.</p><p>● Develop financial scenarios and sensitivity analyses to support management decisions and long-term planning.</p><p><br></p><p><b>Management Reporting & Financial Analysis</b></p><p>● Develop and maintain a comprehensive monthly financial reporting package for senior management.</p><p>● Provide timely analysis of actual financial performance against budget, forecast, and prior periods.</p><p>● Identify significant financial variances, trends, risks, and opportunities and work with responsible departments to understand and address them.</p><p>● Develop dashboards and key financial performance indicators that provide management with clear visibility into organizational financial performance.</p><p>● Prepare financial analyses and presentations for the CFO, CEO, senior management, Finance & Audit Committee, and Board as required.</p><p>● Translate complex financial information into clear management insights and recommendations.</p><p><br></p><p><b>Program & Country Financial Planning</b></p><p>● Partner with country offices and program leadership to strengthen project and country-level financial planning.</p><p>● Review projected program expenditures against available funding and implementation plans.</p><p>● Monitor country and program cost coverage and identify potential funding gaps before they become financial issues.</p><p>● Analyze staffing and operational cost allocations across restricted and unrestricted funding sources.</p><p>● Support country offices in developing realistic spending forecasts and cash requirements.</p><p>● Work with Finance and Programs to improve the accuracy of project financial projections and budget-versus-actual analysis.</p><p><br></p><p><b>Revenue & Funding Analysis</b></p><p>● Work closely with Business Development, Fundraising, and Programs to incorporate confirmed and prospective funding into organizational forecasts.</p><p>● Develop appropriate probability assumptions for prospective funding and ensure forecasts distinguish between confirmed and anticipated revenue.</p><p>● Analyze restricted and unrestricted revenue and the corresponding expenditure requirements.</p><p>● Maintain visibility over available unrestricted resources and projected commitments against those resources.</p><p>● Support management in evaluating the financial implications of new grants, initiatives, and strategic investments.</p><p><br></p><p><b>Indirect Cost Recovery & Cost Coverage</b></p><p>● Monitor organizational overhead and indirect cost recovery against actual support costs.</p><p>● Analyze the adequacy of indirect cost recovery across grants and programs.</p><p>● Identify gaps between organizational support costs and recoverable amounts and recommend corrective actions.</p><p>● Work with Business Development and program teams to ensure appropriate staffing, direct costs, indirect costs, and organizational support costs are incorporated into proposal budgets.</p><p>● Monitor country-office cost coverage and utilization of unrestricted resources.</p><p>● Develop models to support decisions regarding cost allocation and organizational sustainability.</p><p><br></p><p><b>Workforce Planning</b></p><p>● Coordinate financial workforce planning with HR and department leadership.</p><p>● Maintain salary and staffing projections by department, country, project, and funding source.</p><p>● Analyze the financial impact of new positions, vacancies, salary adjustments, restructuring, and staffing changes.</p><p>● Identify positions or costs that are not fully covered by available funding and provide management with early visibility of potential gaps.</p><p><br></p><p><b>Cash Flow & Financial Sustainability</b></p><p>● Develop and maintain organizational cash-flow forecasts in coordination with Treasury/Finance.</p><p>● Link program spending projections and funding forecasts to expected cash requirements.</p><p>● Provide forward-looking analysis of organizational liquidity and financial commitments.</p><p>● Support management in evaluating major expenditures, initiatives, investments, and other financial commitments.</p><p>● Develop financial scenarios to assess the organization's ability to meet future obligations under different revenue and spending assumptions.</p><p><br></p><p><b>Systems, Data & Process Improvement</b></p><p>● Strengthen the use of Anera's ERP and financial planning systems for budgeting, forecasting, reporting, and analysis.</p><p>● Partner with Accounting, IT, and other stakeholders to improve financial data quality, reporting structures, dimensions, and system integration.</p><p>● Develop standardized reporting and analytical tools that reduce reliance on manual spreadsheets.</p><p>● Ensure consistency between accounting data, budgets, forecasts, grant information, and management reporting.</p><p>● Continuously improve FP&A processes, controls, documentation, and reporting efficiency.</p><p><br></p><p><b>Business Partnership & Financial Accountability</b></p><p>● Serve as a strategic financial partner to senior management, country leadership, Programs, Business Development/Fundraising, and other departments.</p><p>● Support budget owners in understanding their financial performance and responsibilities.</p><p>● Establish clear accountability for budgets and forecasts across departments and country offices.</p><p>● Challenge financial assumptions constructively and ensure that management decisions are supported by reliable financial analysis.</p><p>● Build financial planning and analytical capacity across Anera through guidance, training, and standardized processes.</p><p><br></p><p><b><span></span>Key Deliverables</b></p><p>The Senior Manager of FP&A will be accountable for ensuring timely and accurate delivery of:</p><p>● Annual organizational budget;</p><p>● Periodic organizational reforecasts;</p><p>● Rolling financial forecasts;</p><p>● Monthly management financial reporting package;</p><p>● Budget-versus-actual and variance analysis;</p><p>● Country and program financial projections;</p><p>● Revenue and funding pipeline analysis;</p><p>● Restricted and unrestricted funding analysis;</p><p>● Indirect cost recovery and overhead analysis;</p><p>● Staffing and cost-coverage analysis;</p><p>● Organizational cash-flow forecast;</p><p>● Financial scenarios and decision-support analyses; and</p><p>● Financial presentations for senior management and the Board.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications</b></p><p><br></p><p><b>Education</b></p><p>● Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field required.</p><p>● Master's degree in Finance, Accounting, Business Administration, or a related field preferred.</p><p>● CPA, CMA, CFA, or other relevant professional certification is an advantage.</p><p><br></p><p><b>Experience</b></p><p>● Minimum of 10 years of progressively responsible experience in financial planning, budgeting, forecasting, financial analysis, or related finance functions.</p><p>● At least 5 years of management or senior-level FP&A experience.</p><p>● Experience working in an international nonprofit, NGO, development, humanitarian, or other multi-country environment strongly preferred.</p><p>● Demonstrated experience developing and managing complex organizational budgets and forecasts.</p><p>● Experience with donor-funded programs, restricted and unrestricted funding, indirect cost recovery, and grant financial management strongly preferred.</p><p>● Experience supporting senior management and Boards with financial analysis and presentations.</p><p>● Experience with ERP systems, financial planning systems, business intelligence tools, and advanced financial modeling.</p><p><br></p><p><b><span></span>Knowledge, Skills & Competencies</b></p><p>● Strong financial modeling, forecasting, and analytical capabilities.</p><p>● Advanced understanding of budgeting, management reporting, cash-flow forecasting, and scenario analysis.</p><p>● Strong understanding of nonprofit financial management and fund accounting.</p><p>● Ability to analyze complex financial information and communicate conclusions clearly to non-financial stakeholders.</p><p>● Strong understanding of cost allocation, indirect cost recovery, and organizational cost structures.</p><p>● Excellent Excel and financial modeling skills.</p><p>● Experience developing dashboards and management reporting tools.</p><p>● Strong systems orientation and ability to improve financial processes through technology.</p><p>● Excellent communication and presentation skills.</p><p>● Ability to work effectively across countries, departments, and different levels of management.</p><p>● Strong judgment and ability to challenge assumptions constructively.</p><p>● High level of accuracy, accountability, organization, and attention to detail.</p><p>● Ability to manage multiple priorities and meet strict financial reporting and planning deadlines.</p><p><br></p><p><b>Leadership Expectations</b></p><p>The Senior Manager of FP&A is expected to establish a strong culture of financial planning and accountability across Anera. The role should move the organization beyond retrospective financial reporting toward proactive, forward-looking financial management.</p><p>The successful candidate will ensure that senior management has clear visibility into <b>where Anera stands financially, where it is expected to be in the future, what financial risks are emerging, and what actions management should take in response.</b></p></div>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Key deliverables and responsibilities</h4>
<h4>Planning & organizing:</h4>
<ul>
<li>Organization of the Telephone Department and FO Administration.</li>
<li>Ensuring staff are adhering to the “Welcome Charter” and the OSM.</li>
<li>Ensure all external and internal calls are answered as laid out in the OSM and ensure efficient connection with the correct person.</li>
<li>Be aware at all times of the whereabouts of the managers and where to contact them.</li>
<li>Monitor the logs of long distance calls, faxes and messages.</li>
<li>Co-ordinate communication within the hotel in the event of an emergency.</li>
<li>Prepare the weekly stores order and maintain stock levels.</li>
<li>Follow the grooming standards.</li>
<li>Attend training classes as per schedule.</li>
<li>Show fullest cooperation and respect within the team and other departments.</li>
<li>Be aware of the daily activities and have product knowledge of all the hotel facilities.</li>
</ul>
<h4>Operations:</h4>
<ul>
<li>Report to work within the requested time, prior to the commencement of duty, well-groomed and dressed to the uniform standard.</li>
<li>Demonstrate pride in the workplace with a high level commitment.</li>
<li>Treat all guests and colleagues in a polite and courteous manner at all times.</li>
<li>Give your full cooperation to all guests, and assist in a prompt, caring and helpful manner.</li>
<li>Anticipate guests’ needs wherever possible and react to these to enhance guest satisfaction.</li>
<li>Promote a helpful and professional image to the internal and external customer.</li>
<li>Aim to ascertain a high degree of guest satisfaction with zero complaints about your department.</li>
<li>Use guest names whenever appropriate.</li>
<li>Have a good knowledge of all the different types of rooms, hotel facilities, and hours of operation, restaurants, shops and function rooms.</li>
<li>Be well informed about special functions and events held in the hotel on a daily basis.</li>
<li>Be aware of the hotel management, their office location, role and availability.</li>
<li>Comply with the hotel’s legal requirements for fire, bomb threats and health and safety.</li>
<li>Attend all training sessions as required.</li>
<li>Keep your work areas clean and tidy at all times.</li>
<li>Be fully aware of the national history of the area, places of interest, shopping areas, etc.</li>
<li>Maintain professional confidentiality and never disclose any secrets pertaining to the company.</li>
<li>Carry out any reasonable duties as requested by a senior manager.</li>
<li>Conduct a daily briefing with your team and ensure a smooth hand-over between shifts.</li>
<li>Identify, plan and carry out any necessary training and maintain staff training logbooks.</li>
<li>Be conversant with the daily weather forecast.</li>
<li>Ensure that communication agents fill in the logbook daily and hand over to the next shift.</li>
<li>Report and follow up maintenance faults with the switchboard and related equipment.</li>
<li>Prepare a weekly schedule and timesheet.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><br></p><p>The Product Manager role is based in Amman, Jordan, and reports to the head of product management and will be responsible for owning the end-to-end product strategy and lifecycle for a product/set of products within Eon Dental s portfolio. They will define the product vision, translate business and customer needs into a clear roadmap, and drive prioritization trade-offs to maximize both customer satisfaction and business impact. Operating cross-functionally with engineering, design, clinical, commercial, and go-to-market teams, they will lead discovery and delivery, ensure alignment across stakeholders, and drive execution from concept through launch and iteration. They will operate autonomously, influence portfolio-level decisions, and continuously evaluate product performance to inform strategic direction.</p><p><strong>What You'll Do</strong></p><ul><li>Own the product strategy, roadmap, and prioritization for assigned products, aligned with business and customer goals.</li><li>Lead product discovery using customer insights, data, and market analysis to define high-impact initiatives.</li><li>Translate strategy into clear, actionable requirements and success metrics for engineering and design teams.</li><li>Partner closely with engineering to drive delivery, manage trade-offs, and ensure timely, high-quality execution.</li><li>Collaborate with design and cross-functional stakeholders to deliver intuitive, customer-centric solutions.</li><li>Own the product lifecycle from concept through launch and iteration.</li><li>Define and track key product metrics to assess performance and inform continuous improvement.</li><li>Support go-to-market alignment with sales, marketing, and customer-facing teams.</li><li>Provide guidance and mentorship to other Product Managers and, where applicable, take on direct people management responsibilities.</li><li>Adhere to the quality standards and safety procedures as per the company guidelines and local regulations.</li><li>Take appropriate actions in relation to any hazards and work-related issues, and escalate as needed, to ensure prompt and effective resolution.</li><li>Perform other job-related tasks as assigned by the line manager to ensure the fulfillment of organizational objectives.</li></ul><p><strong>What To Bring</strong></p><ul><li>Bachelor s degree in business, computer science, engineering, design, or a related discipline, or equivalent practical experience.</li><li>At least five years of product-management experience, including substantial ownership of digital products from discovery through launch and continuous improvement.</li><li>Demonstrated experience defining product strategy, managing roadmaps, prioritizing competing opportunities, and making evidence-based trade-offs.</li><li>Proven track record of delivering products or major product initiatives that produced measurable customer, operational, or commercial outcomes.</li><li>Ability to define meaningful product metrics, analyze performance, and use evidence to guide prioritization and iteration.</li><li>Strong stakeholder-management skills, including the ability to influence senior leaders and align teams with different priorities.</li><li>Ability to operate autonomously, manage ambiguity, and maintain accountability across multiple product initiatives.</li><li>Strong written and verbal communication skills, with the ability to explain complex product decisions clearly to technical and non-technical audiences.</li><li>Experience working with product analytics, experimentation, customer research, and roadmap management tools.</li><li>Experience contributing to go-to-market planning, product launches, adoption initiatives, and commercial enablement.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in business, computer science, engineering, design, or a related discipline, or equivalent practical experience. At least five years of product-management experience, including substantial ownership of digital products from discovery through launch and continuous improvement. Demonstrated experience defining product strategy, managing roadmaps, prioritizing competing opportunities, and making evidence-based trade-offs. Proven track record of delivering products or major product initiatives that produced measurable customer, operational, or commercial outcomes. Ability to define meaningful product metrics, analyze performance, and use evidence to guide prioritization and iteration. Strong stakeholder-management skills, including the ability to influence senior leaders and align teams with different priorities. Ability to operate autonomously, manage ambiguity, and maintain accountability across multiple product initiatives. Strong written and verbal communication skills, with the ability to explain complex product decisions clearly to technical and non-technical audiences. Experience working with product analytics, experimentation, customer research, and roadmap management tools. Experience contributing to go-to-market planning, product launches, adoption initiatives, and commercial enablement.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>PREFFERED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY</b> Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: No high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant.<br> We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.<br> We are looking for a Senior Performance Marketing Specialist to join our growing and award-winning team to work on some of the region's most exciting brands.<br> Joining our team ensures that your opinions matter, providing you with a platform to express yourself.<br> You will experience continuous growth, and learning opportunities, and be empowered to push your limits.<br> We are dedicated to fostering a positive environment that prioritizes your well-being and health.<br> Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.<br> Job Responsibilities: Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.<br> Oversee growth in performance.<br> Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.<br> Solid knowledge of Google ads campaign types.<br> Continuous analysis of performance and reporting on digital campaigns.<br> Efficient management of budgets across all engines and campaigns.<br> Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.<br> Report on key performance indicators and lead generation initiatives, calculate Cost Per Lead, project spend, adjust to demand and seasonality.<br> Skills Required: Minimum 4 years of relevant experience Marketing and Advertising background is a big plus Experience in Google AdWords, Google AdWords Editor, Google Analytics.<br> Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.<br> Vast experience in the Google Content Network and with overall Display Advertising.<br> Knowledge and experience in retargeting/remarketing.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant.<br> We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.<br> We are looking for a Senior Performance Marketing Specialist to join our growing and award-winning team to work on some of the region's most exciting brands.<br> Joining our team ensures that your opinions matter, providing you with a platform to express yourself.<br> You will experience continuous growth, and learning opportunities, and be empowered to push your limits.<br> We are dedicated to fostering a positive environment that prioritizes your well-being and health.<br> Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.<br> Job Responsibilities: Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.<br> Oversee growth in performance.<br> Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.<br> Solid knowledge of Google ads campaign types.<br> Continuous analysis of performance and reporting on digital campaigns.<br> Efficient management of budgets across all engines and campaigns.<br> Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.<br> Report on key performance indicators and lead generation initiatives, calculate Cost Per Lead, project spend, adjust to demand and seasonality.<br> Skills Required: Minimum 4 years of relevant experience Marketing and Advertising background is a big plus Experience in Google AdWords, Google AdWords Editor, Google Analytics.<br> Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.<br> Vast experience in the Google Content Network and with overall Display Advertising.<br> Knowledge and experience in retargeting/remarketing.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered.</p>
<p> </p>
<p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: No high school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>PREFERRED QUALIFICATION</strong></p><ul><li>Education: Technical, Trade, or Vocational School Degree.</li><li>Related Work Experience: At least 3 years of related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Programme Support Manager will be full-time seconded to NRC s strategic partner, the Justice Centre for Legal Aid (JCLA) contributing e to achieve programme quality and accountability by strengthening overall system and managements of JCLA s grants and MEAL functions and leading the review and improvement of internal processes and procedures. The Programme Support Manager is responsible for leading the fundraising strategy by providing insight on funding trends, supporting donor engagement, ensuring donor compliance, leading on the development of high quality and timely proposals and reports and other external products, as well as ensuring robust MEAL systems and processes are in place to promote evidence-based decision making, project performance, and internal management.</p><p>Key responsibilities:</p><ul><li>Grant Management and Compliance : Ensure compliance with NRC and JCLA policies, donor regulations, grant agreements, and reporting requirements while strengthening internal grant management systems and processes.</li><li>Fundraising and Business Development : Support the development and implementation of fundraising strategies, donor engagement, preparation and submission of high-quality concept notes, proposals, budgets, and funding applications, in close collaboration with JCLA s Executive Director.</li><li>Programme Monitoring, Evaluation, Accountability and Learning (MEAL) : Provide technical oversight and continuous improvement of MEAL systems, complaint feedback mechanisms (CFM), data analysis, and learning processes to support strategic and programme decision-making.</li><li>Project Cycle Management and Capacity Building : Lead and strengthen Project Cycle Management (PCM) processes across all stages, including staff training, technical guidance, proposal development, reporting, and integration of cross-cutting programme elements.</li><li>Management, Coordination and Representation : Manage and support staff performance and development, coordinate with NRC and external stakeholders, and represent JCLA with partners and donors as delegated by leadership.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What we are looking for Are you an experienced humanitarian professional with a strong track record in donor engagement and grants management, particularly in recovery, humanitarian, or conflict-affected settings? We're looking for someone who understands the Jordanian context, has solid knowledge of National NGO operations and humanitarian sector dynamics, and ideally brings experience working with local and national civil society organizations (CSOs). Experience in MEAL (Monitoring, Evaluation, Accountability, and Learning) approaches and systems strengthening is highly desirable, as these areas are central to the role. We're especially interested in candidates with a strategic mindset and proven expertise in strengthening institutional systems on grants management, fundraising and MEAL. If you're passionate about strengthening organizational capacity, developing people and teams, and driving meaningful impact, this could be an excellent opportunity to take your career to the next level. Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.</p><p>What you will bring</p><ul><li>Five years of demonstrated relevant and related experience in a similar working experience in a humanitarian/recovery context with Knowledge of the Jordan context, NGO operations and the dynamics of the humanitarian sector, preferably with a working experience with local and national CSOs.</li><li>Experience working in complex environments and with Displacement affected people.</li><li>Experience of donor relations and grants management. Proven skills and experience in report and proposal development and working with multiple donors and working with budgets.</li><li>Experience in design, implementation, and oversight of monitoring and evaluation with advanced experience in qualitative and quantitative data analysis and tools.</li><li>Good personal organizational skills, interpersonal skills, team management, including time management, and ability to meet deadlines and work under pressure.</li><li>Demonstrated experience of contributing to positive organizational change.</li><li>Excellent written and oral communication skills in English and Arabic.</li><li>Above average computer skills, particularly in Microsoft Windows Word and Excel. Please download the detailed job description to learn more about the position.</li></ul><p></p></section>