Admin Assistant Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Monthly progress report for the outputs<br> Work Location<br>UNRWA HQ Amman<br> Expected duration<br>6 Months<br> Duties and Responsibilities<br>1.Background The Central Support Services Division (CSSD) is responsible for providing integrated facilities management, infrastructure services, administrative systems, and sustainability support across UNRWA Headquarters in Amman. CSSD is currently implementing agency-wide improvements in facilities management efficiency, sustainable procurement, and environmental sustainability, including the Sustainable Management and Resource Efficient Transformation (SMART) Project. The incumbent will provide senior technical and coordination support to CSSD in strengthening integrated facilities management systems, infrastructure planning, and sustainability initiatives. 2.Objectives: This consultancy aims to provide CSSD with senior technical and coordination support in facilities and infrastructure management; coordination of construction, renovation, and capital works; integration of sustainable procurement and environmental sustainability practices; support for energy, utilities, and emissions reporting; monitoring of contracts, SLAs, and service delivery; implementation support for the SMART Project; and improvement of procedures and operations. 3.Functional Title, Duty Station, Duration, Project (if applicable) Senior Facilities Management, Infrastructure &amp; Sustainability Consultant -Local-Grade 16, HQA, 6 months with the possibility of further extension. 4.Scope of work The Consultant will be responsible for activities described below and to assist the …. Specific Outputs/Tasks include but not limited to: Duties Responsibilities, impact, and work relationships of the post: Facilities and Infrastructure Management The Consultant will coordinate CSSD facilities management operations and infrastructure-related activities, support the planning and delivery of renovation, refurbishment, and capital works projects, promote lifecycle asset management principles, assist in updating facilities management procedures, SOPs, and technical guidelines, and recommend measures to improve the efficiency of facilities services. Project Coordination and Technical Support The Consultant will coordinate infrastructure and renovation projects through all implementation phases, provide technical input for the planning, implementation, and monitoring of capital works, monitor compliance with technical standards, timelines, and quality requirements, identify risks and report on project progress and challenges, and liaise with contractors and stakeholders to help resolve project-related issues. Sustainable Procurement and Environmental Sustainability (SMART Project) The Consultant will support implementation of the SMART Project within CSSD functions, integrate sustainability principles into procurement and administrative processes, contribute to sustainable procurement initiatives and awareness activities, support the collection and reporting of energy, utilities, and emissions data, advance efficiency measures and environmentally sustainable practices, and assist in implementing environmental action plans and related reporting. Contract and Service Monitoring The Consultant will monitor facilities management service contracts and SLAs, review procurement specifications and service requirements, follow up on contractor and service provider performance issues, support compliance with agreed service standards, and document service delivery performance. Institutional Coordination and Reporting The Consultant will coordinate with CSSD units and internal stakeholders on facilities and sustainability matters, prepare reports, updates, and analytical summaries for management, support operational improvements and updates to procedures, and facilitate knowledge sharing and internal coordination on sustainability initiatives. Presence at the duty station is required. The nature of the assignment requires the incumbent to perform the duties on site, with regular site visits, inspections, coordination, and oversight. Remote working or working from home is not suitable for this assignment. 5.Deadlines and Fee Schedule Output: Monthly progress report for the outputs Deadline: By the end of each month Payment Date: JOD 1,190.44 Including 8.33% Indemnity<br> Qualifications/special skills<br>6.Qualification Requirements Academic and Professional qualifications (as applicable) Academic Qualifications: Minimum of a bachelor's degree from a recognized university in a field relevant to the scope of work, such as: Facilities Management, Civil Engineering, Environmental Management, or another related discipline. Experience: A minimum of Six years of progressively responsible experience is required in areas directly related to the scope of work, including facilities management, infrastructure coordination, construction or renovation project support, sustainable procurement, environmental sustainability, and contract or service monitoring. Experience with international organizations is considered an asset, and knowledge of the host country’s business environment, relevant laws, regulations, and practices is desirable. Technical Skills: • Sound knowledge of facilities management, infrastructure coordination, construction methods, health and safety requirements, and quality assurance practices. • Ability to review and interpret technical drawings, specifications, construction plans, procurement requirements, and service standards. • Strong skills in project coordination, monitoring, reporting, stakeholder follow-up, and contractor performance review. • Understanding of sustainable procurement principles, environmental sustainability practices, and energy, utilities, and emissions reporting. • Ability to support the development and update of SOPs, procedures, technical guidelines, and analytical reports. Other Requirements: • Ability to work under pressure and manage multiple tasks simultaneously • Strong interpersonal and communication skills • Proficient in MS Office applications and project management tools<br> Languages<br>• Excellent written and spoken English and Arabic are required.<br> Additional Information<br>COMPETENCIES • UN Core Values of Integrity, Professionalism, Respect for Diversity and Gender. • Professionalism: Knowledge of system development workflow and document flow processes, ability to conduct research and gather information from a wide variety of standard and non-standard sources, is conscientious and efficient in meeting commitments, observing deadlines, and achieving results. • Communication: Proven ability to write in a clear and concise manner and to communicate effectively, including the ability to prepare reports and conduct presentations, articulating options concisely, conveying maximum information, making, and defending recommendations. • Teamwork: Strong interpersonal skills, including the ability to: operate effectively across organizational boundaries; and establish and maintain effective working relations with people in a multi-cultural, multi-ethnic environment, with sensitivity and respect for diversity Functional • Analyzing • Applying Technical Expertise • Planning and Organizing • Following Instructions and Procedures • Adapting and Responding to Change • Problem Solving Leadership (as applicable) • Delivering Results • Managing Complexity and Change • Managing tasks and priorities • Delivering results under pressure • Coordination and teamwork support DESIRABLE QUALIFICATIONS Specialization in Sustainability Administration and Procurement related issues with practical experiences in implementation of facility management and sustainable procurement projects Experience in UN Sustainability projects is an asset. Reporting and administration The incumbent reports to will report to the Head of Administrative Services Section and will be based within Administrative Services Section of the Central Support Services Division, HQ, Amman. The incumbent provides senior technical support and coordination across CSSD functions, working closely with facilities management, procurement, and sustainability focal points. 7.Schedule: Full time 8. CONDITIONS OF SERVICE The consultancy will span a period of 6 months with the possibility of further extension This consultancy is open to local applicants. The remuneration for this consultancy will be based on our local salary scale applicable to Grade 16; The consultant will be based in Amman<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong >Job Description</strong><span > Key Interactions Key Responsibilities Welcome children and their families in a warm and friendly manner. Supervise children at all times to ensure their safety and well-being. Plan, organize, and lead recreational, educational, and creative activities. Maintain a clean, safe, and organized Kids Club environment. Follow hotel policies, child protection procedures, and health and safety standards. Assist with arts and crafts, games, sports, storytelling, and themed events. Report incidents, accidents, or concerns promptly to the supervisor. Build positive relationships with children and parents. Ensure all equipment and toys are clean, safe, and in good condition. Support special events, birthday parties, and holiday programs as required. Maintain attendance records and obtain required parental consent where applicable.</span></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent.</li><li>Previous experience working with children in hospitality, childcare, education, or recreation is preferred.</li><li>First Aid and CPR certification is an advantage.</li><li>Strong communication and interpersonal skills.</li><li>Energetic, patient, creative, and enthusiastic personality.</li><li>Ability to work flexible hours, including weekends and holidays.</li><li>Good command of English; additional languages are an advantage.</li></ul><strong>Skills &amp; Competencies</strong><ul><li>Child supervision and care</li><li>Guest service excellence</li><li>Teamwork</li><li>Communication skills</li><li>Creativity and activity planning</li><li>Problem-solving</li><li>Attention to safety</li><li>Time management</li></ul><strong>Physical Requirements</strong><ul><li>Ability to stand and walk for extended periods.</li><li>Ability to participate in physical activities and games with children.</li><li>Ability to lift and move activity equipment when necessary.</li></ul><p></p></section>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p> <p> </p> <p>No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: No high school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>

<p>POSITION SUMMARY Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>

<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Answer patients' questions and determine how to assist them. Record patient symptoms, medical information, and changes in condition. Make referrals if necessary. Measure and record patients' vital signs. Recommend and implement patient care plans and interventions based on assessment of patient conditions. Administer medications or start intravenous fluids and note times and amounts. Provide basic patient care and treatments, such as taking temperatures/blood pressures, cleaning/dressing wounds, massaging muscles, or delivering hot/cold applications. Administer emergency treatment for injuries/illnesses; arrange medical care if necessary. Inform employer/employees of health problems to minimize or eliminate potential illness risks. Record, store, and maintain guests' assessment and counseling information. Maintain up-to-date knowledge of professional area, seek additional information when presented with unfamiliar situations; participate in ongoing professional development.</p> <p> </p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; use proper equipment; wear appropriate personal protective clothing. Maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Discuss work topics discreetly and quietly; speak with others using clear and professional language. Ensure employee compliance with company standards/policies and external regulations. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: Bachelor's degree from accredited university or college.</p> <p>Related Work Experience: At least 3 years of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p> </p> <p>REQUIRED QUALIFICATIONS</p> <p>License or Certification: Professional licensure as Registered Nurse in state of practice.</p> <p><br></p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p> <p> </p> <p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: At least 1 year of supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<p>AMAL Project Jordan | ICU Istituto per la Cooperazione Universitaria Location: 1 position covering Karak, with regular field work. Type of Employment: Full-time, fixed term 3 months. Reports to: Field Coordinator.</p><p>We are seeking an experienced Case Manager to lead the identification and selection of project beneficiaries according to vulnerability criteria. The Case Managers will manage individual beneficiary files from first contact to enrolment or referral, ensuring that the selection process is fair, transparent, protection-sensitive and well documented.</p><p>Key Responsibilities and Duties</p><ul><li>Manage individual beneficiary case files from identification to enrolment in project activities or referral to other organizations and programs.</li><li>Supervise and coordinate the work of the Enumerators, ensuring the correct application of the vulnerability criteria and selection quotas (30% Syrian refugees, 70% vulnerable Jordanians, at least 50% women, at least 15% persons with disabilities).</li><li>Conduct in-depth vulnerability assessments and verify the eligibility of candidates.</li><li>Provide beneficiaries with clear guidance on project services (TVET, life and soft skills training, cash for training, internships, matchmaking events) and on their rights and obligations.</li><li>Identify protection needs and refer cases to competent organizations and services through existing referral pathways, in coordination with SCJ and other actors.</li><li>Liaise with local CBOs, community leaders and partners to support outreach and community validation, ensuring the inclusion of marginalized groups.</li><li>Maintain accurate, confidential and up-to-date documentation of all cases in the project database.</li><li>Contribute to the verification of beneficiary lists and to reporting on the selection process.</li><li>Apply ICU s safeguarding, protection, gender and do-no-harm principles in all activities.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience</p><ul><li>Bachelor s degree in Social Work, Social Sciences, Psychology or a related field.</li><li>At least 2 years of case management experience with refugees and/or vulnerable populations.</li><li>Good knowledge of referral pathways and protection services in Jordan.</li><li>Previous experience supervising enumerators or outreach teams is an advantage.</li><li>Strong interpersonal and communication skills, with proven ability to deal sensitively with vulnerable people.</li><li>Good computer literacy and familiarity with beneficiary databases.</li><li>Fluency in Arabic and good working knowledge of English.</li></ul>

<p>Role Overview We are seeking a highly skilled and experienced Performance Marketing Operations Officer to join our dynamic team at DigiZag in Amman. This pivotal role involves enhancing our marketing operations, leading the operations department and ensuring operational excellence across the board. The ideal candidate will have a strong background in data analytics, with proficiency in tools like Power BI and Looker Studio, and additional expertise in AI and programming &amp; system integrations is highly desirable.</p><p>Job Responsibilities</p><p>Key Responsibilities:</p><p>As a Performance Marketing Operations Officer, you will oversee the daily operations of the marketing operations department and the operations team, ensuring a smooth workflow and the highest levels of efficiency and quality. Your primary responsibilities will include:</p><p>Process Optimization: Identify and resolve bottlenecks, implement systems to streamline operations, and ensure that all processes align with company goals.</p><p>Task and Quality Management: Assign tasks, monitor progress, and ensure that all operations meet established standards of quality.</p><p>Financial Oversight: Develop and manage budgets, monitor expenditures, and implement cost-control measures. Prepare and analyze financial reports to track and forecast financial performance.</p><p>Data Analytics and Reporting: Utilize advanced analytical tools to generate insights from complex data sets, develop comprehensive dashboards, and report on key performance indicators to optimize marketing campaigns and operational strategies.</p><p>Team Leadership and Development: Lead, manage, and mentor the operations team to promote a high-performance culture. Facilitate effective communication and coordination between teams and resolve any conflicts swiftly.</p><p>Strategic Planning: Provide strategic, data-driven recommendations to enhance marketing effectiveness and overall business performance.</p><p>Project Management: Act as a project manager for the development of in-house platforms, ensuring the integration and alignment of marketing operations with other business units.</p><p><strong>Desired Candidate Profile</strong></p><p>Candidate Requirements</p><p>Bachelor s degree in Information Technology, Computer Science, AI, Business Information Systems, Data Analysis, or a related field.</p><p>3 5 years of professional experience in a similar role</p><p>Advanced skills in MS Excel and Google Sheets</p><p>Fluency in English</p><p>Strong interpersonal and communication abilities</p><p>Analytical skills</p><p>Operations management expertise</p><p>Financial acumen</p><p>Ability to work well under pressure</p>

<p>Azeus Systems Limited is looking for a Business Development Manager to be part of our growing sales force for our product, Azeus Convene . Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has already been recognized by reputable institutions across the globe. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries. Visit https://www.azeusconvene.com/ for more information.</p><p>Key Responsibilities:</p><p>Sales Target: Independently achieve the assigned target through proactive business development and sales strategies.</p><p>Product Demonstration and Training: Conduct effective product demonstrations and training sessions to showcase the value of our software solutions to potential clients.</p><p>Lead Generation: Generate Sales Qualified Leads (SQLs) through targeted outreach, networking, and other lead generation activities.</p><p>Team Collaboration: Work collaboratively with internal teams to ensure a seamless transition from lead generation to deal closure.</p><p>CRM Management: Maintain accurate and up-to-date records in the Customer Relationship Management (CRM) system.</p><p>Market Knowledge: Stay informed about industry trends, competitors, and market conditions to identify new business opportunities.</p><p>Location and Travel: Locally based, the candidate must be willing to travel within the region. The role requires significant interaction with clients/ prospective clients, partners and Azeus personnel which may be face-to-face or using other communications media.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 4 years of experience in IT software sales in the assigned region which includes KSA. Educational background in Business Management, (Computer Science background is a plus). Proven track record of achieving sales targets and generating leads. Experience in selling software to BFSI, Government, Listed Companies, and Large Enterprises. Excellent communication and presentation skills.</p><p>Additional Requirements:</p><p>Strong background in IT software sales, particularly within the assigned region. Ready to join within 1-2 months' notice period. Willingness to travel within the region. Strong team player with a collaborative mindset. Experience in demonstrating products to potential clients, including C-Suite representatives.</p>

<p>POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p>

<p>Serve as a primary point of contact for corporate clients, providing professional and timely support for their banking needs. Handle customer inquiries, requests, complaints, and service-related issues while ensuring a high level of customer satisfaction. Support corporate account opening, maintenance, amendments, and closure in accordance with the Bank s policies and procedures. Review customer documentation and ensure completeness, accuracy, and compliance with KYC, AML, and regulatory requirements. Process and follow up on corporate banking service requests, transactions, transfers, payments, and other account-related activities. Coordinate with Relationship Managers, Operations, Compliance, Risk, Legal, and other internal departments to resolve customer requests efficiently. Maintain accurate and up-to-date customer records and ensure proper documentation and filing. Assist corporate clients with digital banking platforms, cards, payment services, and other banking products. Monitor pending customer requests and ensure they are completed within the required turnaround time. Identify customer needs and refer appropriate banking products and services to the relevant Relationship Manager or business unit. Handle customer complaints professionally and escalate complex issues when required. Ensure strict adherence to the Bank s policies, procedures, service standards, and regulatory requirements. Maintain confidentiality of customer information and ensure appropriate handling of sensitive banking data. Prepare and maintain relevant reports, records, and service documentation. Contribute to improving customer experience and enhancing corporate banking service processes.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Finance, Banking, Accounting, Economics, or a related field. 1 5 years of relevant experience in banking, corporate customer service, banking operations, relationship management, or financial services. Previous experience dealing with corporate, SME, or business clients is preferred. Good knowledge of banking products, account services, and banking operations. Basic understanding of KYC, AML, compliance, and customer due-diligence requirements. Strong customer service, communication, and interpersonal skills. Excellent attention to detail and accuracy. Strong problem-solving and follow-up skills. Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Good organizational and time-management skills.</p>

<p>POSITION SUMMARY Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>

<p>POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p>

<p>POSITION SUMMARY Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>We are currently seeking a talented and driven&nbsp;<strong>SME Relationship Manager (Irbid Center)</strong> to join our growing banking team. In this role, you will be responsible for managing and expanding a portfolio of Small and Medium Enterprise (SME) clients, delivering tailored banking solutions, and building strong, long-term relationships that support their business growth.</p><br> <p><strong><span></span> Key Responsibilities:</strong></p><br> <ul> <li>Develop and maintain strong relationships with SME clients by understanding their financial needs and business models.</li> </ul> <ul> <li>Provide expert financial advice and recommend banking solutions aligned with clients’ objectives.</li> </ul> <ul> <li>Monitor client portfolio performance and proactively identify growth and improvement opportunities.</li> </ul> <ul> <li>Identify cross-selling and upselling opportunities to enhance product penetration.</li> </ul> <ul> <li>Drive client acquisition through referrals, networking, and participation in business and community events.</li> </ul> <ul> <li>Ensure all interactions and transactions comply with bank policies and applicable regulations.</li> </ul> <ul> <li>Contribute to the continuous improvement of SME banking processes and services.</li> </ul> <p><strong><span></span> Behavioral Competencies:</strong></p><br> <ul> <li>Customer Focus: Strong ability to understand client needs and deliver tailored financial solutions.</li> </ul> <ul> <li>Communication: Clear and effective communication, with the ability to adapt to different client profiles.</li> </ul> <ul> <li>Collaboration: Works effectively with internal teams to ensure a seamless client experience.</li> </ul> <ul> <li>Accountability: Demonstrates ownership and responsibility for client outcomes.</li> </ul> <ul> <li>Efficiency: Ability to prioritize tasks and optimize performance.</li> </ul> <p><strong><span></span> Key Skills:</strong></p><br> <ul> <li>SME client relationship management and advisory</li> </ul> <ul> <li>Credit risk assessment and structuring</li> </ul> <ul> <li>Sales and portfolio growth</li> </ul> <ul> <li>Financial analysis and reporting</li> </ul> <ul> <li>Proficiency in MS Office applications</li> </ul> <ul> <li>Strong interpersonal and communication skills</li> </ul> <ul> <li>Team-oriented with a proactive mindset</li> </ul> <p><strong><span></span> Qualifications &amp; Experience:</strong></p><br> <ul> <li>Bachelor’s degree in business, Finance, Economics, or a related field</li> </ul> <ul> <li>5 – 9 &nbsp;years of experience in SME or corporate banking</li> </ul> <ul> <li>Solid experience in credit structuring and risk assessment</li> </ul> <ul> <li>Proven ability to manage and grow a client portfolio</li> </ul> <ul> <li>Fluency in Arabic and English is required</li> </ul> <p><strong><span></span> Work Location:</strong><br>Irbid Center</p><br> <p><strong><span></span> Why Join Jordan Kuwait Bank?</strong></p><br> <p>At Jordan Kuwait Bank, we empower our employees to innovate, lead, and grow. As part of our SME Banking team, you will play a key role in supporting economic development while advancing your career within a dynamic and forward-thinking institution.</p><br> </div>

<p>About the Role We are seeking an experienced and technically strong Delivery Manager to lead the successful delivery of IT projects and technology initiatives. In this role, you will oversee cross-functional technical teams, ensure high-quality solution delivery, and act as the primary liaison between IT, business stakeholders, the PMO, and external partners. The ideal candidate combines strong technical expertise with exceptional leadership, communication, and project delivery skills, enabling teams to deliver innovative solutions on time and within scope. Key Responsibilities Lead and coordinate cross-functional technical teams, including software developers, QA engineers, and technical specialists, throughout the project lifecycle. Own the end-to-end technical delivery of multiple IT projects, ensuring successful execution from planning through deployment. Serve as the primary IT point of contact for the PMO, business units, third-party vendors, and technology partners. Translate business requirements into actionable technical plans, priorities, and delivery roadmaps. Provide technical leadership to ensure solutions meet architecture, security, quality, and performance standards. Manage IT project scope, schedules, resource allocation, deliverables, and technical dependencies. Facilitate technical discussions, drive decision-making, and resolve delivery challenges across stakeholders. Identify, assess, and mitigate technical risks while proactively managing project dependencies and blockers. Coordinate smooth transitions between development, testing, release, and production deployment activities. Monitor delivery progress, resource utilization, project health, and technical performance, providing regular updates to IT leadership. Foster collaboration, accountability, and continuous improvement across technical teams to achieve successful project outcomes.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field. 7+ years of experience in software development, IT project delivery, or technology leadership roles. Proven experience managing technical teams and delivering complex IT projects. Strong understanding of software development methodologies, SDLC, Agile, and Scrum practices. Experience working with PMOs, business stakeholders, vendors, and cross-functional teams. Excellent leadership, stakeholder management, communication, and problem-solving skills. Strong understanding of software architecture, application delivery, quality assurance, and deployment processes. PMP, PRINCE2, Scrum Master, or Agile certifications are considered an advantage.</p>

<p>We are looking for an experienced IT Demand Manager to oversee the end-to-end demand management process, ensuring business needs are effectively captured, prioritized, and aligned with organizational strategy and IT capabilities. The ideal candidate will serve as the key link between business stakeholders and IT, driving informed decision-making and enabling successful project delivery.</p><p><b>Key Responsibilities</b></p><ul><li>Manage the IT demand intake process, ensuring requests are captured, evaluated, and processed efficiently.</li><li>Partner with business stakeholders to gather, analyze, and document business requirements for IT initiatives and services.</li><li>Develop, maintain, and communicate the IT demand pipeline, roadmap, and backlog.</li><li>Facilitate demand prioritization sessions with business and IT leaders to align initiatives with strategic objectives, available capacity, and business value.</li><li>Collaborate with architecture, infrastructure, application, and delivery teams to assess solution feasibility, effort estimates, resource requirements, and implementation timelines.</li><li>Monitor and manage the demand backlog, ensuring requests progress through governance and approval processes in a timely manner.</li><li>Prepare dashboards, reports, and performance metrics to provide visibility into demand status, priorities, and portfolio health.</li><li>Ensure all demand requests comply with enterprise architecture principles, IT governance policies, and organizational standards.</li><li>Support investment planning and portfolio decision-making through business case analysis and value assessments.</li><li>Identify and implement continuous improvements to demand management processes, tools, and governance.</li><li>Work closely with the PMO, project managers, and delivery teams to ensure a smooth transition from approved demand to project initiation and execution.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Proven experience in IT Demand Management, IT Portfolio Management, Business Analysis, or a similar role. Strong understanding of IT governance, project portfolio management, and demand management best practices. Experience facilitating stakeholder workshops and prioritization sessions. Excellent analytical, communication, and stakeholder management skills. Familiarity with Agile, Waterfall, or hybrid delivery methodologies. Experience with demand management, PPM, or ITSM platforms is an advantage.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced IT Demand Manager to oversee the end-to-end demand management process, ensuring business needs are effectively captured, prioritized, and aligned with organizational strategy and IT capabilities.<br> The ideal candidate will serve as the key link between business stakeholders and IT, driving informed decision-making and enabling successful project delivery.<br> Key Responsibilities Manage the IT demand intake process, ensuring requests are captured, evaluated, and processed efficiently.<br> Partner with business stakeholders to gather, analyze, and document business requirements for IT initiatives and services.<br> Develop, maintain, and communicate the IT demand pipeline, roadmap, and backlog.<br> Facilitate demand prioritization sessions with business and IT leaders to align initiatives with strategic objectives, available capacity, and business value.<br> Collaborate with architecture, infrastructure, application, and delivery teams to assess solution feasibility, effort estimates, resource requirements, and implementation timelines.<br> Monitor and manage the demand backlog, ensuring requests progress through governance and approval processes in a timely manner.<br> Prepare dashboards, reports, and performance metrics to provide visibility into demand status, priorities, and portfolio health.<br> Ensure all demand requests comply with enterprise architecture principles, IT governance policies, and organizational standards.<br> Support investment planning and portfolio decision-making through business case analysis and value assessments.<br> Identify and implement continuous improvements to demand management processes, tools, and governance.<br> Work closely with the PMO, project managers, and delivery teams to ensure a smooth transition from approved demand to project initiation and execution.<br> Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.<br> Proven experience in IT Demand Management, IT Portfolio Management, Business Analysis, or a similar role.<br> Strong understanding of IT governance, project portfolio management, and demand management best practices.<br> Experience facilitating stakeholder workshops and prioritization sessions.<br> Excellent analytical, communication, and stakeholder management skills.<br> Familiarity with Agile, Waterfall, or hybrid delivery methodologies.<br> Experience with demand management, PPM, or ITSM platforms is an advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are seeking an experienced and technically strong Delivery Manager to lead the successful delivery of IT projects and technology initiatives.<br> In this role, you will oversee cross-functional technical teams, ensure high-quality solution delivery, and act as the primary liaison between IT, business stakeholders, the PMO, and external partners.<br> The ideal candidate combines strong technical expertise with exceptional leadership, communication, and project delivery skills, enabling teams to deliver innovative solutions on time and within scope.<br> Key Responsibilities Lead and coordinate cross-functional technical teams, including software developers, QA engineers, and technical specialists, throughout the project lifecycle.<br> Own the end-to-end technical delivery of multiple IT projects, ensuring successful execution from planning through deployment.<br> Serve as the primary IT point of contact for the PMO, business units, third-party vendors, and technology partners.<br> Translate business requirements into actionable technical plans, priorities, and delivery roadmaps.<br> Provide technical leadership to ensure solutions meet architecture, security, quality, and performance standards.<br> Manage IT project scope, schedules, resource allocation, deliverables, and technical dependencies.<br> Facilitate technical discussions, drive decision-making, and resolve delivery challenges across stakeholders.<br> Identify, assess, and mitigate technical risks while proactively managing project dependencies and blockers.<br> Coordinate smooth transitions between development, testing, release, and production deployment activities.<br> Monitor delivery progress, resource utilization, project health, and technical performance, providing regular updates to IT leadership.<br> Foster collaboration, accountability, and continuous improvement across technical teams to achieve successful project outcomes.<br> Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.<br> 7+ years of experience in software development, IT project delivery, or technology leadership roles.<br> Proven experience managing technical teams and delivering complex IT projects.<br> Strong understanding of software development methodologies, SDLC, Agile, and Scrum practices.<br> Experience working with PMOs, business stakeholders, vendors, and cross-functional teams.<br> Excellent leadership, stakeholder management, communication, and problem-solving skills.<br> Strong understanding of software architecture, application delivery, quality assurance, and deployment processes.<br> PMP, PRINCE2, Scrum Master, or Agile certifications are considered an advantage.<br></span> </div>