Airline Ticketing Agent Jobs

<p><b>POSITION SUMMARY </b>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.</p><p>Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest.</p><p><br></p><p><b>Responsibilities</b>:</p><p> Greets and welcome guests promptly in a warm and friendly manner to ensure a good customer service and customer satisfaction.</p><p> Assists guests with table reservation to ensure the standard Operating Procedure</p><p> Assists guests while seating to ensure the standard Operating Procedure</p><p> Ensures guests are serviced within specified time</p><p> Has good knowledge of menu and presentation standards to ensure the standard Operating Procedure</p><p> Speaks with guests and staff using clear and professional language to ensure the Standard Operating Procedure</p><p> Able to answer any questions regarding menu and assist with menu selections to ensure&gt;&gt;&gt;&gt; the Standard Operating Procedure</p><p> Always applies service techniques correctly at all times to ensure the Standard Operating Procedure</p><p> Serves food courses and beverages to guests to ensure the Standard Operating Procedure</p><p> Records transaction / orders in Point of Sales systems at the time of order to ensure the Standard Operating Procedure</p><p> Communicate with the kitchen regarding any menu questions, the length of wait and product availability to ensure the Standard Operating Procedure</p><p> Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen to ensure the Standard Operating Procedure</p><p> Checks with guests to ensure satisfaction with each food course and beverages to ensure the Standard Operating Procedure</p><p> Responsible for clearing, collecting and returning food and beverage items to proper area to ensure the Standard Operating Procedure</p><p> Maintains cleanliness of work areas to ensure the Standard Operating Procedure</p><p> Presents accurate final bill to guest and process payment to ensure the Standard Operating Procedure</p><p> Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas</p><p> Works with the team and manager to ensure that the restaurant achieves its full potential to ensure the Standard Operating Procedure</p><p> Completes closing duties, including restocking items, turning off lights, etc. to ensure the Standard Operating Procedure</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>High School Diploma</li><li>2-4 years of experience </li><li>Strong English and Arabic language skills (written and spoken)</li></ul></div>

<p><h4>Position summary</h4> <p>Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events.</p> <p>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications.</p> <p>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.</p> <p>Speak with others using clear</p><p></p>

<p><h4>Position summary</h4> <p>Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events.</p> <p>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications.</p> <p>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.</p> <p>Speak with others using clear</p><p></p>

<p><h4>Job description</h4> <p>The contact center performance manager for the dedicated premium team will oversee a specialized team focused on providing exceptional service to our highest-value guests. This role ensures that both in-house and outsourced team members deliver outstanding service, maintain high levels of guest satisfaction, and uphold our brand standards.</p> <h4>Accountabilities</h4> <ul> <li>Oversee daily operations of the dedicated premium team within the contact center, managing both in-house and outsourced teams to ensure exceptional service.</li> <li>Define and uphold high-performance standards and service criteria specifically tailored to high-value guest interactions.</li> <li>Track and analyse team performance against key KPIs, with a strong emphasis on service quality and guest satisfaction.</li> <li>Conduct regular training sessions and workshops to elevate team skills and optimize service delivery.</li> <li>Implement clear and effective communication protocols to ensure smooth coordination between in-house teams and outsourced partners.</li> <li>Handle escalated cases from high-value guests, providing prompt resolutions that align with premium service standards.</li> <li>Analyse performance data to identify trends, anticipate needs, and drive strategic improvements.</li> <li>Prepare comprehensive reports on team performance, guest feedback, and operational challenges for senior management review.</li> <li>Cultivate a collaborative environment between in-house and outsourced teams to ensure seamless communication and service continuity.</li> <li>Develop and implement strategies to enhance the net promoter score (NPS) for this premium guest segment, driving initiatives that strengthen guest satisfaction and loyalty.</li> </ul> <h4>Qualifications</h4> <h4>Education & experience</h4> <ul> <li>Degree level education preferred, or equivalent.</li> <li>Minimum of 7 years customer service experience.</li> <li>3+ years of management experience in an inbound/outbound contact center (essential).</li> <li>Experience in customer service and in travel sector.</li> <li>Six Sigma Green Belt (Black Belt is an advantage).</li> <li>COPC implementation leader.</li> </ul> <h4>Additional information</h4> <p>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.</p> <h4>Recruitment fraud alert</h4> <p>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.</p></p><p></p>

<p><h4>Essential responsibilities:</h4> <p>The designee shall be qualified to install, sustain, troubleshoot, and repair standard ground radar and airfield systems and equipment platforms to include air traffic control radars and ground aircraft control and warning radar systems; air traffic control radios; meteorological and navigational aid systems.</p> <p>Resolves installation, repair, and modification problems associated with ATCALS and C2 equipment. Employs line-of-sight and tropospheric scatter techniques. Conducts tests to restore and maintain systems. Uses layout drawings, schematics, and pictorial diagrams to solve maintenance problems and ensure equipment is properly positioned. Analyzes construction and operating characteristics of equipment to determine source of malfunction. Performs intricate alignment and calibration procedures to ensure maximum operating efficiency.</p> <p>Reviews and ensures compliance with maintenance management publications and procedures. Enforces safety standards for system maintenance activities. Checks installed and repaired components for compliance with technical publications. Maintains inspection and maintenance records. Posts entries on maintenance and inspection records. Records meter readings and other pertinent data in equipment logs. Completes maintenance data collection forms. Requisitions, accounts for, and turns in supplies and material.</p> <p>The designee shall maintain systems such as DME, ILS, MMLS, MPN-23, UPS, RCSU-2238, TACAN, TRN-44, VOR, RSI/RCI or equivalent monitoring equipment, FMQ-19, FMQ-23, Micro-EARTS, Multi Source Correlator Tracker (MSCT), NRTD, STARS, STRAP, TDX-2000, MARK IVB, NEXION, Terminal Advisory System (TAS), GPN-27 (or 20), MPN-25, TPS-75, UPX-27, UPX-37, UPX-44A, CM-200, CM-300, GRC-171 & 211, GRR-23/24, PCAS, GRT-21/22, ETVS, Liberty Star, PL-2000DT, PRC-117, RT-1319, TRC-214, TRC-176, URC-200, ATIS, DVRS, TTRS, but not be limited to those listed in Table 4.5.2 ATCALS Systems and Associated Support Equipment; Table 4.5.3 ATC Weather Systems and Associated Support Equipment; Table 4.5.5 Regional Maintenance Center O&M and Support Equipment.</p> <h4>Minimum position knowledge, skills, and abilities required:</h4> <p>High school diploma or GED. Relevant associate’s degree preferred. Formal electronics training such as military technical training school, vocational college, and/or a four (4) year electronics apprentice program with experience in electronics equipment the technician will maintain. Maintaining COMSEC/IP networking equipment requires IAT Level II baseline certification in accordance with AFMAN 17-1303.</p> <p>Level I tech – four (4) years of recent, relevant, and practical experience with equipment the technician will maintain and oversee. Shall have four (4) years experience working with/on electronic systems.</p> <p>Ability to obtain and maintain a US CENTCOM medical exam.</p> <p>Must have or be able to obtain/maintain a US Government Secret Security Clearance. <strong>Note:</strong> US citizenship is required to obtain a Secret Clearance.</p></p><p></p>

<p><b>POSITION SUMMARY&nbsp;</b></p><p><br></p><p>Receive and distribute incoming faxes to appropriate personnel and guests. Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up to ensure problem is corrected. Transmit information or documents using a computer, mail, or facsimile machine. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Provide assistance to coworkers, ensuring they understand their tasks. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; and thank guests with genuine appreciation. Answer guest questions regarding property services/features and hours of operation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Provide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request, preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request, coordinate with front desk to escort early arrivals, be present upon the guests check in to anticipate the guests needs, complete the butler flags which were put into local systems by the reservation, sales and other departments, and send pre-arrival emails. Coordinate with the front desk to escort the VIP to their rooms, work closely with the Guest Services and Engineering departments on requests, pick up laundry request from guests, follow up on laundry delivery and return laundry to the guest promptly.</p> <p> </p> <p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Has full awareness, manages and supervises all tasks of his/her staff.<br> Directs the work assignment of supervisory and non-supervisory personnel.<br> Monitors butlers to ensure residents receive prompt and courteous service.<br> Informs other operating departments of matters concerning butlers operations, which concern notably the Front Office, to ensure VIP status and other such information, Housekeeping, to ensure all residents receive consistent service from all staff, in addition to communicating with Engineering, Laundry, Sales, Food & Beverage, Reservations etc.<br> Schedules and performs routine inspections by self or in coordination with the supervisors, of all butler areas including occupied and non-occupied rooms.<br> Inspects resident rooms and pantries on a regular basis to ensure amenities, resident preferences and other such points are taken care of and carried out flawlessly.<br> Appraises appearance, discipline and efficiency of all staff under direct supervision and initiates immediate remedial action if necessary.<br> Ensures that consumption of resident supplies is under control.<br> Assists in monitoring and controlling relevant procedures including lost and found, key control, security and emergency procedures, health and safety for employees and residents.<br> Performs related duties and special projects assigned.<br> Is fully aware of Fairmont standards.<br> Ensures that butlers deliver the Fairmont Amman touch by exceeding residents’ expectations and providing proactive, personalized service.<br> Ensures that upselling is optimized and hotel products and facilities are utilized to the utmost by all residents.<br> Ensures that butlers receive appreciation for their efforts in the form of regular feedback and recognition.<br> Ensures that the team consistently upholds the core values and brand standards of Fairmont Amman.<br> Ensures that repeat residents are met and greeted on a daily basis and profiles are updated.<br> Ensures that long-staying residents, special attention residents, and occasion celebrating residents are given greater importance and are taken care of exclusively.<br> Ensures all communication is carried clearly between the team and the Director of Rooms.<br> Ensures that the Director of Rooms is fully aware of the tasks and assignments of every individual within the department.<br> Conducts regular trainings and role plays to ensure all trainings are understood by the team.</p> <h4>Qualifications</h4> <p><strong>Personal attributes</strong></p> <ul> <li>Good organizational skills.</li> <li>Good level of engagement with residents.</li> <li>Ability to manage a multi-cultural workforce.</li> <li>Excellent leadership and communication skills.</li> <li>Display high levels of integrity, dedication and support for continuous improvement.</li> <li>Flexible management style to meet the challenges of a changing work environment.</li> <li>Good knowledge of the entire Butler Service Operations.</li> <li>Must be a self-starter, coach and mentor who can motivate the team to perform their best.</li> <li>Knowledge of Opera Property Management System preferred.</li> <li>Ability to ensure security and confidentiality of guest and hotel information.</li> <li>Ability to work with constant interruptions with a high degree of professionalism.</li> <li>Ability to prioritize and organize work assignments; delegate work effectively.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity and inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Has full awareness, manages and supervises all tasks of his/her staff.<br> Directs the work assignment of supervisory and non-supervisory personnel.<br> Monitors butlers to ensure residents receive prompt and courteous service.<br> Informs other operating departments of matters concerning butlers operations, which concern notably the Front Office, to ensure VIP status and other such information, Housekeeping, to ensure all residents receive consistent service from all staff, in addition to communicating with Engineering, Laundry, Sales, Food & Beverage, Reservations etc.<br> Schedules and performs routine inspections by self or in coordination with the supervisors, of all butler areas including occupied and non-occupied rooms.<br> Inspects resident rooms and pantries on a regular basis to ensure amenities, resident preferences and other such points are taken care of and carried out flawlessly.<br> Appraises appearance, discipline and efficiency of all staff under direct supervision and initiates immediate remedial action if necessary.<br> Ensures that consumption of resident supplies is under control.<br> Assists in monitoring and controlling relevant procedures including lost and found, key control, security and emergency procedures, health and safety for employees and residents.<br> Performs related duties and special projects assigned.<br> Is fully aware of Fairmont standards.<br> Ensures that butlers deliver the Fairmont Amman touch by exceeding residents’ expectations and providing proactive, personalized service.<br> Ensures that upselling is optimized and hotel products and facilities are utilized to the utmost by all residents.<br> Ensures that butlers receive appreciation for their efforts in the form of regular feedback and recognition.<br> Ensures that the team consistently upholds the core values and brand standards of Fairmont Amman.<br> Ensures that repeat residents are met and greeted on a daily basis and profiles are updated.<br> Ensures that long-staying residents, special attention residents, and occasion celebrating residents are given greater importance and are taken care of exclusively.<br> Ensures all communication is carried clearly between the team and the Director of Rooms.<br> Ensures that the Director of Rooms is fully aware of the tasks and assignments of every individual within the department.<br> Conducts regular trainings and role plays to ensure all trainings are understood by the team.</p> <h4>Qualifications</h4> <p><strong>Personal attributes</strong></p> <ul> <li>Good organizational skills.</li> <li>Good level of engagement with residents.</li> <li>Ability to manage a multi-cultural workforce.</li> <li>Excellent leadership and communication skills.</li> <li>Display high levels of integrity, dedication and support for continuous improvement.</li> <li>Flexible management style to meet the challenges of a changing work environment.</li> <li>Good knowledge of the entire Butler Service Operations.</li> <li>Must be a self-starter, coach and mentor who can motivate the team to perform their best.</li> <li>Knowledge of Opera Property Management System preferred.</li> <li>Ability to ensure security and confidentiality of guest and hotel information.</li> <li>Ability to work with constant interruptions with a high degree of professionalism.</li> <li>Ability to prioritize and organize work assignments; delegate work effectively.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity and inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p>POSITION SUMMARY Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p><h4>Description</h4> <p>We are looking for an energetic, well-presented, and guest-focused hostess who is passionate about delivering exceptional hospitality with warmth and professionalism in luxury restaurant environments.</p> <p>As the first point of contact for our guests, you will play a key role in creating memorable first impressions, ensuring every visitor receives a warm welcome and an outstanding dining experience from arrival to departure.</p> <p>This is approximately a 45-day activation event running from 15 July 2026 to 30 August 2026.</p> <p>This opportunity is based at a resort in Saudi Arabia, with flights, accommodation, and meals provided by the company.</p> <h4>Guest experience</h4> <ul> <li>Welcome guests with a warm, friendly, and professional attitude.</li> <li>Manage reservations, walk-ins, and waiting lists efficiently.</li> <li>Escort guests to their tables while introducing the restaurant experience.</li> <li>Provide accurate information about the venue, menus, promotions, and events.</li> <li>Handle guest enquiries and special seating requests promptly and courteously.</li> <li>Ensure every guest receives a positive first and last impression of the restaurant.</li> </ul> <h4>Service excellence</h4> <ul> <li>Monitor the dining room to ensure a seamless guest flow.</li> <li>Coordinate with the restaurant team to optimize table availability and seating.</li> <li>Anticipate guest needs and resolve concerns professionally.</li> <li>Balance a warm, engaging personality with the high service standards expected in a premium hospitality environment.</li> <li>Maintain a polished appearance and uphold the restaurant's luxury brand image at all times.</li> </ul> <h4>Team & operations</h4> <ul> <li>Work closely with managers, servers, and support staff to ensure smooth restaurant operations.</li> <li>Assist with opening and closing hostess duties.</li> <li>Keep the reception, waiting area, and entrance clean, organized, and inviting.</li> <li>Support the team during busy service periods while maintaining a calm and welcoming presence.</li> <li>Follow company policies, health and safety standards, and operational procedures.</li> </ul> <h4>Requirements</h4> <ul> <li>2+ years of experience as a hostess or captain waitress in hotels, restaurants, or beach clubs.</li> <li>Understanding of restaurant service to VIP guests.</li> <li>Understanding of the flow of service.</li> <li>Experience in high-energy or fast-paced environments.</li> </ul> <h4>Benefits</h4> <ul> <li>All travel and flights covered. Full travel arrangements, including flights and transfers, will be arranged ensuring a seamless journey to and from the activation location.</li> <li>Accommodation provided.</li> <li>Transport provided.</li> <li>Meals provided.</li> <li>Work gaining exposure to world-class hospitality standards.</li> </ul> <h4>About the company</h4> <p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house—from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them—crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets—but consistently surpasses—global standards in entertainment, hospitality, F&B, lifestyle, wellness, family & pet entertainment experience.</p> <p>Our signature ventures to name a few:</p> <ul> <li>The Groves</li> <li>Zodiac Cuisine</li> <li>Little Krazy</li> <li>LucaLand</li> <li>El Lechazo</li> </ul> <p>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco, etc., ensuring full legal protection and readiness for global expansion.</p> <h4>We are only getting started!</h4> <p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity, and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Join us</h4> <p>Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p></p><p></p>

<p><h4>Description</h4> <p>We are looking for an energetic, well-presented, and guest-focused hostess who is passionate about delivering exceptional hospitality with warmth and professionalism in luxury restaurant environments.</p> <p>As the first point of contact for our guests, you will play a key role in creating memorable first impressions, ensuring every visitor receives a warm welcome and an outstanding dining experience from arrival to departure.</p> <p>This is approximately a 45-day activation event running from 15 July 2026 to 30 August 2026.</p> <p>This opportunity is based at a resort in Saudi Arabia, with flights, accommodation, and meals provided by the company.</p> <h4>Guest experience</h4> <ul> <li>Welcome guests with a warm, friendly, and professional attitude.</li> <li>Manage reservations, walk-ins, and waiting lists efficiently.</li> <li>Escort guests to their tables while introducing the restaurant experience.</li> <li>Provide accurate information about the venue, menus, promotions, and events.</li> <li>Handle guest enquiries and special seating requests promptly and courteously.</li> <li>Ensure every guest receives a positive first and last impression of the restaurant.</li> </ul> <h4>Service excellence</h4> <ul> <li>Monitor the dining room to ensure a seamless guest flow.</li> <li>Coordinate with the restaurant team to optimize table availability and seating.</li> <li>Anticipate guest needs and resolve concerns professionally.</li> <li>Balance a warm, engaging personality with the high service standards expected in a premium hospitality environment.</li> <li>Maintain a polished appearance and uphold the restaurant's luxury brand image at all times.</li> </ul> <h4>Team & operations</h4> <ul> <li>Work closely with managers, servers, and support staff to ensure smooth restaurant operations.</li> <li>Assist with opening and closing hostess duties.</li> <li>Keep the reception, waiting area, and entrance clean, organized, and inviting.</li> <li>Support the team during busy service periods while maintaining a calm and welcoming presence.</li> <li>Follow company policies, health and safety standards, and operational procedures.</li> </ul> <h4>Requirements</h4> <ul> <li>2+ years of experience as a hostess or captain waitress in hotels, restaurants, or beach clubs.</li> <li>Understanding of restaurant service to VIP guests.</li> <li>Understanding of the flow of service.</li> <li>Experience in high-energy or fast-paced environments.</li> </ul> <h4>Benefits</h4> <ul> <li>All travel and flights covered. Full travel arrangements, including flights and transfers, will be arranged ensuring a seamless journey to and from the activation location.</li> <li>Accommodation provided.</li> <li>Transport provided.</li> <li>Meals provided.</li> <li>Work gaining exposure to world-class hospitality standards.</li> </ul> <h4>About the company</h4> <p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house—from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them—crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets—but consistently surpasses—global standards in entertainment, hospitality, F&B, lifestyle, wellness, family & pet entertainment experience.</p> <p>Our signature ventures to name a few:</p> <ul> <li>The Groves</li> <li>Zodiac Cuisine</li> <li>Little Krazy</li> <li>LucaLand</li> <li>El Lechazo</li> </ul> <p>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco, etc., ensuring full legal protection and readiness for global expansion.</p> <h4>We are only getting started!</h4> <p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity, and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Join us</h4> <p>Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p></p><p></p>

<p>Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None</p>

<p><h4>Job description</h4> <p>Saab Inc. is looking for an Information Systems Security Manager (ISSM) to lead onsite cybersecurity efforts for classified programs. This position requires strong expertise in the Risk Management Framework (RMF), defense cybersecurity standards, COMSEC, and technical skills in complex, mission-critical environments. The role is responsible for maintaining the security of the site's classified systems and infrastructure, serving as the facility Information Systems Security Manager (ISSM), and providing expert advice on confidentiality, integrity, and availability.</p> <p>The ISSM will work closely with engineering and program leadership to ensure that security governance, risk management, and compliance are integrated throughout all operational and development activities at the site.</p> <p>This position is eligible for Saab, Inc's relocation package.</p> <h4>Key responsibilities</h4> <ul> <li>Lead the execution of business enablement initiatives, incorporating advanced security principles into classified cyber programs to manage risk effectively, align with customer requirements, and support program success.</li> <li>Provide oversight and guidance to ISSO staff.</li> <li>Serve as the ISSM within the site's classified environment.</li> <li>Mentor, train, and develop team members to maintain a high-performing classified cybersecurity capability.</li> <li>Design, implement, and continuously improve security policies, standards, and processes consistent with DoD, DISA, and RMS requirements.</li> <li>Oversee the deployment and validation of security controls across all classified assets, ensuring consistency.</li> <li>Direct risk-based assessments, vulnerability management, and incident response activities.</li> <li>Advise program and engineering teams on secure architecture, system hardening, and compliance with NIST SP 800-53, DISA STIGs, and relevant frameworks.</li> </ul> <h4>Compensation</h4> <p>$115,700 - $150,500</p> <p>The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.</p> <h4>Skills and experience</h4> <p><strong>Required</strong></p> <ul> <li>Active DoD SECRET clearance, with ability to upgrade.</li> <li>Minimum of eight years' progressive experience in cybersecurity, including at least three years in an ISSM or site leadership role overseeing classified systems.</li> <li>Bachelor’s degree from an accredited institution in a relevant field or relevant military education and training.</li> <li>Subject matter expertise with authorization package submission tools (e.g., eMASS) leading to successful Authorization to Operate (ATO) and Authority to Connect (ATC).</li> <li>Demonstrated proficiency with industry-standard information assurance tools required for DCSA system authorizations, such as vulnerability scanning tools (e.g., Evaluate STIG, ACAS), endpoint protection platforms, SIEM/auditing solutions, eMass.</li> <li>Experience with the DCSA Assessment and Authorization Guide (DAAG) or DCSA Assessment and Authorization Process Manual.</li> </ul> <p><strong>Desired skills</strong></p> <ul> <li>Familiarity with one or more of the following frameworks and guides:</li> <ul> <li>Joint Special Access Program (SAP) Implementation Guide (JSIG)</li> <li>Committee on National Security Systems Instruction (CNSSI) 1253</li> <li>NIST SP 800-37 Risk Management Framework (RMF)</li> <li>NIST SP 800-53 Security and Privacy Control Requirements</li> </ul> </ul> <h4>Citizenship requirements</h4> <p>Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.</p> <h4>Drug-free workplaces</h4> <p>Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.</p> <h4>Benefits</h4> <p>Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere, and comprehensive benefits.</p> <p>Highlights include:</p> <ul> <li>Medical, vision, and dental insurance for employees and dependents</li> <li>Generous paid time off, including 8 designated holidays</li> <li>401(k) with employer contributions</li> <li>Tuition assistance and student loan assistance</li> <li>Wellness and employee assistance resources</li> <li>Employee stock purchase opportunities</li> <li>Short-term and long-term disability coverage</li> </ul> <h4>About us</h4> <p>Saab is a leading defense and security company with an enduring purpose to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.</p> <p>Saab is a company that sees its employees as an asset and offers unlimited opportunities for advancing in your career. We also respect each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer; all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other federal, state, or locally protected category.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a sales manager, you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Generate and convert new business: research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead generation goals</li> <li>Build and maintain client relationships: serve as the primary contact for assigned market segments, nurturing existing accounts and developing new ones to grow room revenue and overall profitability</li> <li>Develop targeted sales strategies: analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals</li> <li>Lead end-to-end sales process: prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue</li> <li>Manage booking details: coordinate customer requirements including room, food and beverage, and meeting space, and ensure accurate and timely entry of account and reservation information in the hotel’s sales management system</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a senior sales manager, you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Generate and convert new business:</strong> Research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead generation goals.</li> <li><strong>Build and maintain client relationships:</strong> Serve as the primary contact for assigned market segments, nurturing existing accounts and developing new ones to grow room revenue and overall profitability.</li> <li><strong>Develop targeted sales strategies:</strong> Analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals.</li> <li><strong>Lead end-to-end sales process:</strong> Prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue.</li> <li><strong>Manage booking details:</strong> Coordinate customer requirements including room, food and beverage, and meeting space, and ensure accurate and timely entry of account and reservation information in the hotel’s sales management system.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p>Serve as the strategic liaison between Global Presales, Global Customer Success Managers, and Digital Customer Operations, ensuring seamless alignment between customer expectations, service delivery, and operational capabilities. Meet customers regularly, virtually and in person, to understand their support experience, expectations, and emerging needs; participate in onboarding, service reviews, and improvement planning. Analyze customer satisfaction results, Voice of Customer insights, complaints, service interactions, and operational performance data to identify trends, recurring pain points, risks, and improvement opportunities. Gather and document feedback from customer meetings and site visits, share findings with Customer Success and operational teams, and follow up on agreed actions. Determine the root causes of customer dissatisfaction by correlating feedback with incidents, cases, service performance, operational processes, and customer outcomes. Translate customer and operational insights into prioritized service improvement initiatives with defined owners, timelines, success measures, and expected business outcomes. Own and govern customer service improvement plans, ensuring actions are tracked, executed, escalated where required, and delivered to completion with measurable results. Lead and coordinate global digital customer support teams through the Build-to-Run transition for new customers, products, and services, ensuring onboarding, operational readiness, support processes, knowledge transfer, and service handover are effectively managed. Drive capacity planning and operational readiness across global digital customer support teams, proactively identifying resource, demand, and service delivery risks. Maintain and prioritize the customer experience improvement backlog, tracking dependencies, risks, actions, and progress through closure. Validate that implemented improvements deliver measurable gains in customer satisfaction, service quality, operational performance, and overall customer experience. Identify opportunities to enhance customer experience and reduce customer effort through process optimization, automation, AI, self-service capabilities, and continuous improvement practices.</p><p><strong>Desired Candidate Profile</strong></p><p>At least 5 years of experience in customer experience, customer operations, service improvement, continuous improvement, quality, service management, or a related discipline. Demonstrated experience analyzing customer feedback, satisfaction measures, complaints, and operational data and converting findings into actionable priorities. Proven ability to lead cross-functional improvement actions from problem identification and root-cause analysis through implementation, validation, and closure. Strong understanding of Voice of Customer practices, customer experience measurement, customer journey pain points, and service improvement planning. Good understanding of IT operations, managed services, customer support processes, incident and case management, onboarding, and build-to-run transitions. Strong analytical, problem-solving, and root-cause analysis capability, with the ability to combine qualitative and quantitative evidence. Experience using ServiceNow, Power BI, Excel, or comparable service management and analytics tools to monitor performance and communicate insights. Strong stakeholder management and influencing skills, with the ability to coordinate global teams, establish accountability, and drive actions without direct authority. Strong planning and execution skills, including backlog prioritization, action tracking, risk escalation, capacity awareness, and outcome measurement. Confident in customer-facing meetings and service reviews, with the ability to listen, gather actionable feedback, and communicate improvement progress. Bachelor's degree in Business, IT, Engineering, Data Analytics, Customer Experience, or a related field, or equivalent relevant professional experience. NICE-TO-HAVE Experience in technology, aviation, managed services, or a global customer support environment. ITIL, Lean Six Sigma, Project Management, Customer Experience, or Data Analytics certification. Practical experience using automation, AI, self-service, or knowledge management to improve customer and operational outcomes. Willing and able to travel up to 20% per year to meet customers and support onboarding, service reviews, and improvement activities.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Receive and distribute incoming faxes to appropriate personnel and guests. Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up to ensure problem is corrected. Transmit information or documents using a computer, mail, or facsimile machine. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Provide assistance to coworkers, ensuring they understand their tasks. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; and thank guests with genuine appreciation. Answer guest questions regarding property services/features and hours of operation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.<br>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>