Airline Ticketing Agent Jobs
445 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the Company's commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per applicable procedures. Identify and meet the standard and special service requirements of the customers at check-in, transfer desk, special services and boarding gates by adhering to the set service standards and procedures so that the customers are handled in a friendly and efficient manner. Adhere to the internal operating boarding procedures by ensuring that laid down boarding priorities, announcements, hand baggage removal, regular staff briefing and stationary/equipment availability before the flight. Post the flight, ensure flight coupon reconciliation and head count confirmation is in order to assist the smooth process of a safe and on time departure of EK flights in order to achieve EK standards and customer satisfaction. Guide and advise team members to ensure that superior customer service levels are upheld and assist the process of ensuring the safe and on-time departure of EK flights. To liaise and monitor the Emirates Chauffeur drive company on arrival and departure. Ensure eligible customers are provided with this service on arrival and any customers that require assistance are met on departure. Oversee the arrival of bags into the baggage hall, ensuring priority bags are first on the carousel and assist customers with missing or damaged bags referring them to Emirates GHA to complete necessary paperwork and follow up on missing bags for Premium customers ensuring customers are kept fully informed. To monitor queues at check-in ensuring priority given to Premium customer card holders. To assist and deal with any excess baggage and visa issues that may arise. Assist in dealing with any problems such as, keeping customers informed of any delays, disruptions and denied boarding including the implementation of the 'Options' scheme. Assist with the preparation and completion of pre and post flight documentation and complete all relevant station statistical information and filing. Ensure all safety instructions are compiled with at all times and report any damage to aircraft, ULDS, immediately and assist with preparation of relevant reports. Cover the absence of check-in supervisor and prepare flight briefs regarding customer information ensuring that all staff, GHA and service providers are fully aware of this information. Ensure all operational areas are covered and that staff are aware of what is expected of them to ensure high levels of customer service in all operational areas. Support and cover the Emirates Ticket Desk functions and undertake ticketing/reservation duties to ensure seamless service to customers. Offer full range of Emirates products and services to all customers to maximize ticketing revenue. Issue tickets, EMD, EBT, make and amend reservations as and when necessary. Re-issue and re-calculate fares for customers changing itinerary and make any additional collection as required. Carry out Credit Card verification. Complete daily ticket sales returns and assist with banking duties as required. When required support duties in the Emirates lounge. Liaise with service providers and supervise contracted staff, overseeing catering, cleaning and maintenance operations and ensure service standards are met and maintained.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum O level or equivalent. Must have completed relevant and recognized professional training courses in Customer Services and Handling, Ground Operations and Reservations, Fares & Ticketing. Given the specific requirements at outstations, a minimum of 3 years? airline industry experience is required. Qualification Knowledge of a Departure Control System and Computerized Reservation System. Knowledge of check-in procedures. Customer Service Delivery. Fluent in spoken and written English and local language. Proficiency in Microsoft Office applications. Must have the right to live and work in Jordan.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Purpose<p>To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the Company's commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per applicable procedures.</p><br><br><ul><li>Identify and meet the standard and special service requirements of the customers at check-in, transfer desk, special services and boarding gates by adhering to the set service standards and procedures so that the customers are handled in a friendly and efficient manner.<br></li><li>Adhere to the internal operating boarding procedures by ensuring that laid down boarding priorities, announcements, hand baggage removal, regular staff briefing and stationary/equipment availability before the flight. Post the flight, ensure flight coupon reconciliation and head count confirmation is in order to assist the smooth process of a safe and on time departure of EK flights in order to achieve EK standards and customer satisfaction.<br></li><li>Guide and advise team members to ensure that superior customer service levels are upheld and assist the process of ensuring the safe and on-time departure of EK flights.<br></li><li>To liaise and monitor the Emirates Chauffeur drive company on arrival and departure. Ensure eligible customers are provided with this service on arrival and any customers that require assistance are met on departure.<br></li><li>Oversee the arrival of bags into the baggage hall, ensuring priority bags are first on the carousel and assist customers with missing or damaged bags referring them to Emirates GHA to complete necessary paperwork and follow up on missing bags for Premium customers ensuring customers are kept fully informed.<br></li><li>To monitor queues at check-in ensuring priority given to Premium customer card holders. To assist and deal with any excess baggage and visa issues that may arise. Assist in dealing with any problems such as, keeping customers informed of any delays, disruptions and denied boarding including the implementation of the 'Options' scheme.<br></li><li>Assist with the preparation and completion of pre and post flight documentation and complete all relevant station statistical information and filing. Ensure all safety instructions are compiled with at all times and report any damage to aircraft, ULDS, immediately and assist with preparation of relevant reports.<br></li><li>Cover the absence of check-in supervisor and prepare flight briefs regarding customer information ensuring that all staff, GHA and service providers are fully aware of this information. Ensure all operational areas are covered and that staff are aware of what is expected of them to ensure high levels of customer service in all operational areas.<br></li><li>Support and cover the Emirates Ticket Desk functions and undertake ticketing/reservation duties to ensure seamless service to customers. Offer full range of Emirates products and services to all customers to maximize ticketing revenue. Issue tickets, EMD, EBT, make and amend reservations as and when necessary. Re-issue and re-calculate fares for customers changing itinerary and make any additional collection as required. Carry out Credit Card verification. Complete daily ticket sales returns and assist with banking duties as required.<br></li><li>When required support duties in the Emirates lounge. Liaise with service providers and supervise contracted staff, overseeing catering, cleaning and maintenance operations and ensure service standards are met and maintained.</li></ul><br><p>Minimum O level or equivalent.</p><br><br><p>Must have completed relevant and recognized professional training courses in Customer Services and Handling, Ground Operations and Reservations, Fares & Ticketing.</p><br><br><p>Given the specific requirements at outstations, a minimum of 3 years? airline industry experience is required.</p><br><br>Qualification<p>Knowledge of a Departure Control System and Computerized Reservation System.</p><br><br><p>Knowledge of check-in procedures.</p><br><br><p>Customer Service Delivery.</p><br><br><p>Fluent in spoken and written English and local language.</p><br><br><p>Proficiency in Microsoft Office applications.</p><br><br><p>Must have the right to live and work in Jordan.</p><br><br>Salary & benefits<p>Competitive Salary.</p><br><br><br> </div>
<p><h4>Position summary</h4>
<p>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).</p>
<p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
<p><h4>Position summary</h4>
<p>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).</p>
<p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
<p><h4>Position summary</h4>
<p>Contact appropriate individual or department (e.g., sales, data administration, accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally.</p>
<p>Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support sales and marketing (e.g., filing, sending emails, typing, faxing).</p>
<p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
<p><h4>Position summary</h4>
<p>Contact appropriate individual or department (e.g., sales, data administration, accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally.</p>
<p>Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support sales and marketing (e.g., filing, sending emails, typing, faxing).</p>
<p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b><span>About the Job <span> </span></span></b></p>
<p><span>The Cargo Commercial Senior Officer supports the daily cargo booking and sales activities by coordinating shipment reservations, assisting customers and freight agents, and maintaining accurate booking records. The role supports cargo capacity utilization, follows up on customer inquiries, and contributes to delivering reliable cargo services.<b></b></span></p>
<p><b><span>Main Duties </span></b></p>
<p><span><span>·<span> </span></span></span><span>Receive and process cargo booking requests and inquiries from agents, including airway bill details, weight, number of parcels, dimensions, destination, delivery date, and commodity details, after confirming aircraft capacity availability and updating all required information in the cargo system. </span></p>
<p><span><span>·<span> </span></span></span><span>Handle customer calls and process valuable shipment bookings, ensuring accurate data entry into the cargo system and confirming reservations based on available flight capacity. </span></p>
<p><span><span>·<span> </span></span></span><span>Communicate available cargo capacity on freighter and passenger aircraft to agents, outstations, and handling agents for sales opportunities. </span></p>
<p><span><span>·<span> </span></span></span><span>Coordinate and manage offloaded cargo arrangements by securing the earliest available flights and notifying concerned parties through email with offloading reasons and forwarding details. </span></p>
<p><span><span>·<span> </span></span></span><span>Support achieving cargo sales revenue targets and annual commercial objectives. </span></p>
<p><span><span>·<span> </span></span></span><span>Maintain regular communication and follow-up with agents, freight forwarders, potential customers, and cargo outstations through calls and sales activities. </span></p>
<p><span><span>·<span> </span></span></span><span>Monitor cargo volumes on incoming flights and support initiatives to improve sales performance on low-volume routes. </span></p>
<p><span><span>·<span> </span></span></span><span>Coordinate with cargo handling outstations and maintain daily communication with Royal Jordanian suppliers. </span></p>
<p><span><span>·<span> </span></span></span><span>Support mail and courier sales activities while ensuring on-time performance. </span></p>
<p><span><span>·<span> </span></span></span><span>Monitor market trends and competitors' services to support improving Royal Jordanian cargo services and increasing sales opportunities. </span></p>
<p><span><span>·<span> </span></span></span><span>Identify potential markets and business opportunities to enhance cargo sales channels.</span></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p ><span><span>·<span> </span></span></span><span>Proficiency in English language.</span></p>
<p ><span><span>·<span> </span></span></span><span>Strong communication and interpersonal skills. </span></p>
<p ><span><span>·<span> </span></span></span><span>Customer Service skills.</span></p>
<p ><span><span>·<span> </span></span></span><span>Safety and security consciousness.</span></p>
<p ><span><span>·<span> </span></span></span><span>Good organizational and time management skills </span></p>
<p ><span><span>·<span> </span></span></span><span>Proficiency in Microsoft Office.</span></p>
<p ><span><span>·<span> </span></span></span><span>Teamwork and ability to work under pressure.</span></p></div>
<p>Who We Are: Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial Customers in the natural, built, and digital environments. With team members located around the world, and a rich legacy spanning more than 50 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in support of readiness and contingency operations. NOTE: This position is contingent upon award of work.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent.</li><li>Minimum three years of experience supporting Government, military, corporate, commercial, or other complex travel operations, including reviewing, coordinating, or processing official or business travel requirements.</li><li>Knowledge of DoD official travel processes and the relationship between the traveler, supported command, CTO, DTS, TMC, and other travel stakeholders.</li><li>Working knowledge of travel authorization, reservation, itinerary, fare, and ticketing processes sufficient to validate travel requirements and coordinate effectively with a TMC or ticketing provider.</li><li>Ability to independently review detailed travel packets and supporting documentation for completeness, accuracy, consistency, and compliance before ticketing.</li><li>Ability to interpret and apply travel policies, procedures, entitlement requirements, and regulatory guidance with strong attention to detail and quality assurance.</li><li>Ability to explain travel entitlements, documentation requirements, and policy requirements clearly to travelers and supported organizations.</li><li>Ability to manage and prioritize multiple routine, short-notice, emergency, time-sensitive, and mission-critical travel requirements in an operational environment.</li><li>Ability to work effectively with military, civilian, contractor, Government, and commercial travel personnel.</li><li>Ability to maintain confidentiality and appropriately handle sensitive traveler information.</li><li>Strong customer service, communication, problem-solving, and organizational skills.</li><li>Proficiency with Microsoft Office applications and standard business systems.</li><li>Ability to meet and sustain all applicable medical, deployment, and theater-entry requirements for Jordan.</li><li>Successful results of preemployment screenings, including federal background check, MVR, and drug screen.</li><li>Comply with the company's drug and alcohol policy.</li></ul><p>Preferred qualifications</p><ul><li>Previous experience supporting a DoD Commercial Travel Office (CTO), military Passenger Travel Office, Travel Management Company (TMC), SATO/CWTSatoTravel, or other Government travel program.</li><li>Experience with the Defense Travel System (DTS), including review of travel authorizations and supporting documentation.</li><li>Working knowledge of the Joint Travel Regulations (JTR), Defense Travel Management Office (DTMO) policies, Fly America Act, and other Federal or DoD travel requirements.</li><li>Experience determining or validating travel entitlements and allowances for military or DoD civilian travelers.</li><li>Experience supporting PCS, TDY, Emergency Leave, COT Leave, and other official military travel.</li><li>Experience preparing or validating Government Cost Worksheets (GCWs).</li><li>Experience with Centrally Billed Accounts (CBA) and Individually Billed Accounts (IBA).</li><li>Experience coordinating with a TMC, commercial airlines, and other travel service providers.</li><li>Experience with a Global Distribution System (GDS), such as Sabre, Amadeus, Apollo, or equivalent.</li><li>Experience supporting deployed, OCONUS, CENTCOM, or other military operations.</li><li>Prior experience supporting operations in Jordan or the Middle East.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>PREFERRED QUALIFICATIONS</h2><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Within delegated authority, the incumbent will perform the following duties: •Manages and supervises the activities of the OSESGY Aviation Unit. • Monitors that air operations are conducted in compliance with Air Tasking Orders (ATOs), Standard Operating Procedures (SOPs), UN directives, Department of Peace Operations (DPO) / Department of Operational Support (DOS) Aviation Manual, UN Aviation Standards for Peacekeeping and Humanitarian Air Transport Operations (UN AVSTADS), UN Aviation Safety Manual, ICAO standards and recommended practices and the host country's Aeronautical Information Publications (AIPs). • Reviews and approves Air Mission Requests and ensures that the most suitable air asset(s) is / are assigned to achieve a task with maximum safety, cost efficiency and effectiveness in the mission support. • Verifies with Chief Planning, the daily projected Air Tasking Orders (ATOs) for conformance and compliance with the requested tasks, resolves conflicting priorities and ensures that ATOs are published and communicated to all relevant elements in accordance with the established procedures and deadlines. • Manages routine (regular passenger/cargo, logistics resupply) flights, special (casualty and medical evacuation, VIP) flights and military operational flights. • Manages the integrated search and rescue operations for UN air assets and other aircraft upon request. • Supervises timely coordination of diplomatic over flight/landing clearances, ground handling support and hotel accommodation/meal/transportation arrangements for aircrews. • Conducts the aviation risk management for UN aviation activities in accordance with the established procedures. • Monitors utilization of UN air assets and analyses the statistical data obtained. • Liaises with other UN units/sections, non-government and government organizations and intergovernmental agencies on aviation matters. • Develops and implements the standard operating procedures for the related aviation processes. • Ensures that aircrews are briefed and conversant with UN policies, aviation safety requirements and the latest applicable aviation standard operating procedures. • Monitors that appropriate reference documents are current, readily available and accessible to all aircrew members and aviation personnel. • Develops inputs for budget proposals for the mission's air transport operations. • Develops inputs for the Mission's Statement of Requirements to UNHQ for aircraft acquisition. • Provides responses to UNHQ during aircraft technical evaluations to ensure that vendor’s proposals meet technical requirements. • Supervises the preparation of operational plans, performance reports, and responses to internal and external audit observations. • Analyzes, in coordination with the UNHQ Aviation Safety Section (AvSS), the aviation safety reports, perform Aircraft and Airfield inspection, identifies necessary corrective and preventive measures and informs the Chief Mission Support, Chief Aviation Safety Section, and Chief Air Transport Services on the required actions. • Manages the allocation and rotation of appropriate work assignments. • Coordinates the individual annual work plans and produces detailed performance assessments and evaluations for the subordinate staff members. • Develops and coordinates training courses, workshops and other related training activities. • Performs other related duties as required.<p><strong>Desired Candidate Profile</strong></p><ul><li>An advanced university degree (Master's degree or equivalent) in Air Transportation/Aviation Management, Air Traffic Management, Aviation Safety Management, Aerospace/Aeronautical Engineering, or graduation from an equivalent military educational establishment is required.</li><li>A first-level university degree with a relevant combination of education, professional training, certification in air transport, and two (2) additional years of experience in air transportation related occupation, may be accepted in lieu of the advanced university degree.</li><li>Training and certification as a Commercial Pilot, or a Flight Operations Officer/Flight Dispatcher, Aerospace/Aeronautical Engineering, or an Air Traffic Controller or an equivalent military qualification is required.</li><li>A minimum of five (5) years of progressively responsible experience in air transport operations or aviation safety, with at least three (3) years of managerial experience on a position directly related to the coordination of complex air transport operations in the international environment is required.</li><li>Experience in handling Air Operations in Middle East is required.</li><li>Experience in the safety and quality management is required.</li><li>Experience in the use of ICAO standards and recommended practices is required.</li><li>Experience in international operations in a post conflict environment is desirable.</li><li>Experience in managing military air operations is desirable.</li><li>Experience in Airspace Management is desirable.</li><li>English is required.</li></ul>
<p><h4>Job Description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Member will perform and inspect organizational and intermediate level maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply basic technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers’ manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.</p>
<p>Member will inspect, service, repair, and overhaul aircraft, aircraft engines, and other critical components to ensure airworthiness. Repair, replace, and rebuild aircraft structures, landing gear, power plants/trains, fuel systems, and functional components using hand tools, power tools, welding equipment, rivet guns, and drills.</p>
<p>Inspect and repair power plant malfunctions, including cracked components, oil leaks, etc.; diagnose malfunctions, isolate causes and correct breaks; test engine operations, use test equipment to locate source of malfunction(s). Replace/repair damaged components and remove engine/major components from aircraft, using hoist or other lifting devices; disassemble and inspect parts for wear, warping, or other defects; repair/replace defective engine components and reassemble and install engines in aircraft; adjust, repair, or replace instruments, ADP flight controls, electrical/electronics, fuel/oil systems and associated aircraft accessories.</p>
<p>Perform aircraft services to include engine flushing/cleaning, parts lubrication, and required maintenance checks. May specialize in repair and modification of engines, structural components, precision repair, functional spare parts, and assemblies. Recommend revisions to maintenance procedures to improve efficiency and ensure quality workmanship.</p>
<p>USAF equivalent position is Aircraft Mechanic Apprentice.</p>
<h4>Essential Responsibilities:</h4>
<ul>
<li>Performs all daily launch/recovery duties in support of operational requirements.</li>
<li>Applies logic and good judgment, understands basic technical order diagrams and procedures, and uses test equipment for analysis of airframes, engines, flight controls, pneudraulic, fuel, electrical/electronic systems, and problems.</li>
<li>Supports aircraft utilization and maintenance activity schedules. Maintains accurate parts inventory during all maintenance activities. Performs maintenance and repair tasks and ensures their successful completion.</li>
<li>Services, repairs, and overhauls aircraft equipment, engines, and sub-systems to ensure serviceability. Repairs, replaces, and rebuilds aircraft structures, landing gear, power plants, fuel systems (including tanks and fuel/metering control systems), and functional components using hand tools, power tools, welding equipment, rivet gun, drills, and other tools.</li>
<li>Inspects and repairs power plant (engine) malfunctions, including cracked components, oil leaks, etc. Diagnoses malfunctions, isolates causes and corrects breaks. Tests engine operations, using testing equipment to locate source(s) of malfunction. Replaces and repairs damaged components, uses hand tools, gauges, and test equipment to complete repairs.</li>
<li>Removes engine and major components from aircraft equipment, using hoist or other lifting devices. Disassembles and inspects parts for wear, warping, or other defects. Repairs and replaces defective engine components and reassembles and installs engine in aircraft.</li>
<li>Adjusts, repairs, or replaces instruments, flight control, electrical/electronic, fuel/oil systems and aircraft accessories. Performs aircraft and vehicle services, including engine wash/cleaning, parts lubrication, and maintenance checks.</li>
<li>May service engines and airframe components at flight line operations making repairs, short of overhaul, required to ensure aircraft safe operating conditions. May specialize in repair and modification of engines, structural components, precision repair, functional spare parts, and assemblies.</li>
<li>Must be able to work with little-to-no supervision.</li>
<li>Performs all other duties as assigned as requested.</li>
</ul>
<h4>Minimum Requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of one year of actual aircraft mechanic maintenance experience required.</li>
<li>Must have basic knowledge of basic and complex mechanical maintenance and repair.</li>
<li>Must possess basic knowledge of technical publications related to aircraft mechanical maintenance.</li>
<li>Must know theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a basic understanding of applicable systems.</li>
<li>Must be able to inspect and operate ground support and auxiliary equipment.</li>
<li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li>
<li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must have current/active state issued driver’s license.</li>
<li>Must be able to acquire and maintain a valid flight-line government driver’s license.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred Qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>Licensed by the FAA as an airframe and powerplant mechanic.</li>
<li>RPA deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Aircraft mechanic experience within the last 10 years.</li>
<li>MQ-9 experience as an aircraft mechanic.</li>
<li>MQ-9 aircraft composite repair/replacement experience.</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Member will perform and inspect organizational and intermediate level maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply basic technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers’ manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.</p>
<p>Member will inspect, service, repair, and overhaul aircraft, aircraft engines, and other critical components to ensure airworthiness. Repair, replace, and rebuild aircraft structures, landing gear, power plants/trains, fuel systems, and functional components using hand tools, power tools, welding equipment, rivet guns, and drills.</p>
<p>Inspect and repair power plant malfunctions, including cracked components, oil leaks, etc.; diagnose malfunctions, isolate causes and correct breaks; test engine operations, use test equipment to locate source of malfunction(s). Replace/repair damaged components and remove engine/major components from aircraft, using hoist or other lifting devices; disassemble and inspect parts for wear, warping, or other defects; repair/replace defective engine components and reassemble and install engines in aircraft; adjust, repair, or replace instruments, ADP flight controls, electrical/electronics, fuel/oil systems and associated aircraft accessories.</p>
<p>Perform aircraft services to include engine flushing/cleaning, parts lubrication, and required maintenance checks. May specialize in repair and modification of engines, structural components, precision repair, functional spare parts, and assemblies. Recommend revisions to maintenance procedures to improve efficiency and ensure quality workmanship.</p>
<p>USAF equivalent position is Aircraft Mechanic Apprentice.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Performs all daily launch/recovery duties in support of operational requirements.</li>
<li>Applies logic and good judgment, understands basic technical order diagrams and procedures, and uses test equipment for analysis of airframes, engines, flight controls, pneudraulic, fuel, electrical/electronic systems, and problems.</li>
<li>Supports aircraft utilization and maintenance activity schedules. Maintains accurate parts inventory during all maintenance activities. Performs maintenance and repair tasks and ensures their successful completion.</li>
<li>Services, repairs, and overhauls aircraft equipment, engines, and sub-systems to ensure serviceability. Repairs, replaces, and rebuilds aircraft structures, landing gear, power plants, fuel systems (including tanks and fuel/metering control systems), and functional components using hand tools, power tools, welding equipment, rivet gun, drills, and other tools.</li>
<li>Inspects and repairs power plant (engine) malfunctions, including cracked components, oil leaks, etc. Diagnoses malfunctions, isolates causes and corrects breaks. Tests engine operations, using testing equipment to locate source(s) of malfunction. Replaces and repairs damaged components, uses hand tools, gauges, and test equipment to complete repairs.</li>
<li>Removes engine and major components from aircraft equipment, using hoist or other lifting devices. Disassembles and inspects parts for wear, warping, or other defects. Repairs and replaces defective engine components and reassembles and installs engine in aircraft.</li>
<li>Adjusts, repairs, or replaces instruments, flight control, electrical/electronic, fuel/oil systems and aircraft accessories. Performs aircraft and vehicle services, including engine wash/cleaning, parts lubrication, and maintenance checks.</li>
<li>May service engines and airframe components at flight line operations making repairs, short of overhaul, required to ensure aircraft safe operating conditions. May specialize in repair and modification of engines, structural components, precision repair, functional spare parts, and assemblies.</li>
<li>Must be able to work with little-to-no supervision.</li>
<li>Performs all other duties as assigned as requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of one year of actual aircraft mechanic maintenance experience required.</li>
<li>Must have basic knowledge of basic and complex mechanical maintenance and repair.</li>
<li>Must possess basic knowledge of technical publications related to aircraft mechanical maintenance.</li>
<li>Must know theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a basic understanding of applicable systems.</li>
<li>Must be able to inspect and operate ground support and auxiliary equipment.</li>
<li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li>
<li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must have current/active state issued driver’s license.</li>
<li>Must be able to acquire and maintain a valid flight-line government driver’s license.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>Licensed by the FAA as an Airframe and Powerplant Mechanic.</li>
<li>RPA deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Aircraft mechanic experience within the last 10 years.</li>
<li>MQ-9 experience as an aircraft mechanic.</li>
<li>MQ-9 aircraft composite repair/replacement experience.</li>
</ul></p><p></p>
<p><h4>Job Description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Member will perform and inspect organizational and intermediate level maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply basic technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers’ manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.</p>
<p>Member will inspect, service, repair, and overhaul aircraft, aircraft engines, and other critical components to ensure airworthiness. Repair, replace, and rebuild aircraft structures, landing gear, power plants/trains, fuel systems, and functional components using hand tools, power tools, welding equipment, rivet guns, and drills.</p>
<p>Inspect and repair power plant malfunctions, including cracked components, oil leaks, etc.; diagnose malfunctions, isolate causes and correct breaks; test engine operations, use test equipment to locate source of malfunction(s). Replace/repair damaged components and remove engine/major components from aircraft, using hoist or other lifting devices; disassemble and inspect parts for wear, warping, or other defects; repair/replace defective engine components and reassemble and install engines in aircraft; adjust, repair, or replace instruments, ADP flight controls, electrical/electronics, fuel/oil systems and associated aircraft accessories.</p>
<p>Perform aircraft services to include engine flushing/cleaning, parts lubrication, and required maintenance checks. May specialize in repair and modification of engines, structural components, precision repair, functional spare parts, and assemblies. Recommend revisions to maintenance procedures to improve efficiency and ensure quality workmanship.</p>
<p>USAF equivalent position is Aircraft Mechanic Apprentice.</p>
<h4>Essential Responsibilities:</h4>
<ul>
<li>Performs all daily launch/recovery duties in support of operational requirements.</li>
<li>Applies logic and good judgment, understands basic technical order diagrams and procedures, and uses test equipment for analysis of airframes, engines, flight controls, pneudraulic, fuel, electrical/electronic systems, and problems.</li>
<li>Supports aircraft utilization and maintenance activity schedules. Maintains accurate parts inventory during all maintenance activities. Performs maintenance and repair tasks and ensures their successful completion.</li>
<li>Services, repairs, and overhauls aircraft equipment, engines, and sub-systems to ensure serviceability. Repairs, replaces, and rebuilds aircraft structures, landing gear, power plants, fuel systems (including tanks and fuel/metering control systems), and functional components using hand tools, power tools, welding equipment, rivet gun, drills, and other tools.</li>
<li>Inspects and repairs power plant (engine) malfunctions, including cracked components, oil leaks, etc. Diagnoses malfunctions, isolates causes and corrects breaks. Tests engine operations, using testing equipment to locate source(s) of malfunction. Replaces and repairs damaged components, uses hand tools, gauges, and test equipment to complete repairs.</li>
<li>Removes engine and major components from aircraft equipment, using hoist or other lifting devices. Disassembles and inspects parts for wear, warping, or other defects. Repairs and replaces defective engine components and reassembles and installs engine in aircraft.</li>
<li>Adjusts, repairs, or replaces instruments, flight control, electrical/electronic, fuel/oil systems and aircraft accessories. Performs aircraft and vehicle services, including engine wash/cleaning, parts lubrication, and maintenance checks.</li>
<li>May service engines and airframe components at flight line operations making repairs, short of overhaul, required to ensure aircraft safe operating conditions. May specialize in repair and modification of engines, structural components, precision repair, functional spare parts, and assemblies.</li>
<li>Must be able to work with little-to-no supervision.</li>
<li>Performs all other duties as assigned as requested.</li>
</ul>
<h4>Minimum Requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of one year of actual aircraft mechanic maintenance experience required.</li>
<li>Must have basic knowledge of basic and complex mechanical maintenance and repair.</li>
<li>Must possess basic knowledge of technical publications related to aircraft mechanical maintenance.</li>
<li>Must know theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a basic understanding of applicable systems.</li>
<li>Must be able to inspect and operate ground support and auxiliary equipment.</li>
<li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li>
<li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must have current/active state issued driver’s license.</li>
<li>Must be able to acquire and maintain a valid flight-line government driver’s license.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred Qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>Licensed by the FAA as an Airframe and Powerplant Mechanic.</li>
<li>RPA deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Aircraft mechanic experience within the last 10 years.</li>
<li>MQ-9 experience as an aircraft mechanic.</li>
<li>MQ-9 aircraft composite repair/replacement experience.</li>
</ul></p><p></p>
<p>Employee will be part of the Deployment Pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Member will perform and inspect organizational and intermediate level maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply basic technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs. Member will inspect, service, repair, and overhaul aircraft, aircraft engines, and other critical components to ensure airworthiness. Repair, replace, and rebuild aircraft structures, landing gear, power plants/trains, fuel systems, and functional components using hand tools, power tools, welding equipment, rivet guns and drills. Inspect and repair power plant malfunctions, including cracked components, oil leaks, etc.; diagnose malfunctions, isolate causes and correct breaks; test engine operations, use test equipment to locate source of malfunction(s). Replace/repair damaged components and remove engine/major components from aircraft, using hoist or other lifting devices; disassemble and inspect parts for wear, warping, or other defects; repair/replace defective engine components and reassemble and install engines in aircraft; adjust, repair, or replace instruments, ADP flight controls, electrical/electronics, fuel/oil systems and associated aircraft accessories. Perform aircraft services to include engine flushing/cleaning, parts lubrication, and required maintenance checks. May specialize in repair and modification of engines, structural components, precision repair, functional spare parts, and assemblies. Recommend revisions to maintenance procedures to improve efficiency and ensure quality workmanship. USAF equivalent position is Aircraft Mechanic Apprentice. Essential Responsibilities: Performs all daily launch/recovery duties in support of operational requirements. Applies logic and good judgment, understands basic technical order diagrams and procedures, and uses test equipment for analysis of airframes, engines, flight controls, pneudraulic, fuel, electrical / electronic systems, and problems. Supports aircraft utilization and maintenance activity schedules. Maintains accurate parts inventory during all maintenance activities. Performs maintenance and repair tasks and ensures their successful completion. Services, repairs, and overhauls aircraft equipment, engines, and sub-systems to ensure serviceability. Repairs, replaces, and rebuilds aircraft structures, landing gear, power plants, fuel systems (including tanks and fuel/metering control systems), and functional components using hand tools, power tools, welding equipment, rivet gun, drills, and other tools. Inspects and repairs power plant (engine) malfunctions, including cracked components, oil leaks, etc. Diagnoses malfunctions, isolate causes and corrects breaks. Tests engine operations, using testing equipment to locate source(s) of malfunction. Replaces and repairs damaged components, uses hand tools, gauges, and test equipment to complete repairs. Removes engine and major components from aircraft equipment, using hoist or other lifting devices. Disassembles and inspects parts for wear, warping, or other defects. Repairs and replaces defective engine components and reassemble and installs engine in aircraft. Adjusts, repairs, or replaces instruments, flight control, electrical/electronic, fuel/oil systems and aircraft accessories. Performs aircraft and vehicle services, including engine wash/cleaning, parts lubrication, and maintenance checks. May service engines and airframe components at flight line operations making repairs, short of overhaul, required to ensure aircraft safe operating conditions. May specialize in repair and modification of engines, structural components, precision repair, functional spare parts, and assemblies. Must be able to work with little-to-no supervision. Performs all other duties as assigned as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Requirements: Must have High school diploma or have completed relevant military and/or vocational technical school curriculum. Minimum of one year of actual Aircraft Mechanic maintenance experience required. Must have basic knowledge of basic and complex mechanical maintenance and repair. Must possess basic knowledge of technical publications related to aircraft mechanical maintenance. Must know theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a basic understanding of applicable systems. Must be able to inspect and operate ground support and auxiliary equipment. Must achieve a passing grade in all required courses/certifications for continued employment, as needed. Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment. • Must be able to Deploy to Forward Locations (other countries) as Directed by the Government Must be able to lift, carry and/or wear Military Issued Equipment in excess of 50 pounds for extended periods. Must be able to speak, read, write, and understand English. Must submit updated SF-86 within 30 days of hire start date. Must have had an Active Secret US Government Clearance within the last 12 months. Note: US citizenship is required to obtain a Secret clearance. Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment. Must have current/active State Issued Driver s License. Must be able to acquire and maintain a valid flight-line Government Driver s License. Must have valid U.S. Passport with a minimum of two years remaining with at least two facing pairs (four total) of blank Visa pages. Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances. Preferred Qualifications: Associate degree in a relevant career field. Licensed by the FAA as an Airframe and Powerplant Mechanic. RPA Deployment Experience. Prior Experience as a Defense Contractor. Aircraft Mechanic Experience within the last 10 years. MQ-9 Experience as an Aircraft Mechanic. MQ-9 Aircraft Composite Repair / Replacement Experience</p>