Airline Ticketing Agent Jobs

<p><h4>Position summary</h4> <p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation</p><p></p>

<p><h4>Position summary</h4> <p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<p><h4>Position summary</h4> <p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the role</b></p><br><br><br><p>Our Communication/Reservation Agent promotes the hotel and provides information to prospective guests, converts incoming calls into confirmed bookings, and coordinates all details related to each reservation.</p><br><br><br><p><b>What you will do:</b></p><br><br><ul><li>Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions.</li><li>Taking telephone, e-mail and fax reservations enquiries.</li><li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints.</li><li>Acquire comprehensive knowledge of the Hotel and the company and keep updated with seasonal changes and new information.</li><li>Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems and high-speed Internet system.</li><li>Responsible for non-phone communication and reservation duties, including processing new bookings, updating and organizing existing reservations, and responding to inquiries received through the reservations email inbox.</li><li>Answers general reservations emails, retrieve and distribute mail and process brochure requests.</li><li>Accepts and delivers wake-up calls and messages in a timely manner.</li><li>Performs installation and repairs of telephone or high-speed Internet services in the guest room or public area meeting space.</li></ul><br><p><b>What you bring:</b></p><br><br><ul><li>Bachelor Degree / Diploma degree or equivalent experience.</li><li>A minimum of 1 year of experience in same field.</li><li>Excellent verbal communication skills in both Arabic and English Languages.</li><li>Customer service experience.</li><li>Strong sales skills.</li></ul><br><p><b>What we offer:&nbsp;</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and development opportunities.</li><li>Complimentary dry cleaning for employee uniforms.</li><li>Complimentary employee meals.</li></ul><br><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li>Full time Job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br> </div>

<p><h4>Essential responsibilities:</h4> <p>The designee is responsible for maintaining situational awareness of airfield activities and overall responsibility for AMOPS section while on duty to provide a safe, efficient, and effective airfield environment for aircraft operations. The designee performs airfield inspections and checks for safety and compliance with planning and design criteria. Plans, organizes, and directs airfield activities to include airfield construction/repairs, airfield driving program, ice/snow removal operations, bird/wildlife control, etc. Procures, maintains, and produces information on safe operation of aircraft through the national and international airspace system such as flight information publications, aeronautical charts and maps, NOTAM, local airfield and navigational aid status, and weather information. Process domestic and international flight plans. Coordinates with base agencies to meet aircrew requirements for billeting, messing, refueling, transportation, and transient aircraft maintenance.</p> <h4>Minimum position knowledge, skills, and abilities required:</h4> <p>Graduate of an approved DoD/Airfield Managers course or equivalent and aviation related experience as aircrew/dispatcher/flight follower with a 14 CFR Part 121 or 14 CFR Part 135 operator.</p> <p>Four (4) years of experience to include the following:</p> <ul> <li>Duties including supervision and coordination between air-traffic control and maintenance personnel, dispatching, implementing and enforcing airfield safety procedures;</li> <li>Monitoring and maintaining flight records;</li> <li>Applying knowledge of weather information, flight plan processing, flight following procedures, tracking aircraft movements, managing wildlife on and around airfield grounds, and implementing bird aircraft strike hazard procedures;</li> <li>Coordinating airfield maintenance and construction projects;</li> <li>Coordinating hazardous cargo and live fire devices, responding to aircraft emergencies, and conducting airfield inspections in accordance with AFMAN 13-204v2.</li> </ul> <p>Requirements IAW AFMAN 13-204v1 Chapter 7 and AFMAN 13-24v2 Chapter 2.</p> <p>Must have or be able to obtain/maintain a US Government Secret Clearance. Note: US citizenship is required to obtain a Secret Clearance.</p> <p>Must be able to pass a CENTCOM MOD 18 Medical Exam.</p> <h4>Compensation details:</h4> <p>$110,000</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview:</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p> <h4>Original posting:</h4> <p>04/30/2026 - Until filled</p> <p>Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p> <p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"><p>تعلن شركة بروتوكول للسياحة والسفر عمان - الاردن</p><p>موقعها صويفية شارع الوكالات</p><p>عن حاجتها لموظفين سياحه وسفر وحج وعمره وتذاكر طيران</p><p>بخبرة لا تقل عن سنتين التواصل على الايميل</p><p>الحجز نظام اماديوس</p></div> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><div dir="rtl"><p>معرفة نظام اماديوس - جاليليو</p></div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><u>About the Job</u></b></p> <p>To deliver professional, accurate, and customer-focused counter sales services by handling reservations, ticketing, payments, and customer inquiries, while ensuring a high level of customer satisfaction and compliance with Royal Jordanian policies and procedures.</p> <p><b><u>Duties &amp; Responsibilities</u></b></p> <ul> <li>Handle all customer requirements and requests in a professional manner, ensuring a high level of customer satisfaction at all times.</li> <li>Issue airline tickets and process deposits and payments in accordance with company procedures.</li> <li>Provide passengers with essential travel information, including flight schedules, travel times, fare conditions, and transportation connections.</li> <li>Make flight reservations, explain applicable rules and conditions, and provide accurate fare quotations.</li> <li>Provide customers with accurate information regarding Royal Jordanian flights, schedules, dates, fares, and ticket prices.</li> <li>Inform customers of flight availability and recommend the most suitable connections when multiple flights are involved.</li> <li>Compile and maintain daily balanced sales and transaction reports in line with finance and audit requirements.</li> <li>Coordinate closely with the Customer Services section to resolve passenger issues, complaints, and service recovery cases.</li> <li>Ensure full compliance with company policies, procedures, and applicable aviation and commercial regulations.</li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul> <li>Strong verbal and written communication skills.</li> <li>Customer-focused mindset with the ability to handle inquiries and complaints professionally.</li> <li>Team player with the ability to work collaboratively in a fast-paced environment.</li> <li>Self-motivated with good time management and attention to detail.</li> <li>Knowledge of Amadeus Reservation and Ticketing System is considered an advantage.</li> </ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li> <p>Deliver exceptional customer service by addressing Royal Jordanian customers' inquiries, concerns, and service requests with accurate information and effective solutions.</p> </li> <li> <p>Respond promptly and professionally to incoming calls and emails while upholding the highest standards of customer care.</p> </li> <li> <p>Support travel agents by assisting with special service requests for their clients.</p> </li> <li> <p>Provide detailed and accurate information on flights, routes, schedules, and fare options.</p> </li> <li> <p>Issue tickets in accordance with customer requirements to ensure smooth and timely fulfillment of travel needs.</p> </li> <li> <p>Assist customers in resolving baggage-related issues efficiently and empathetically.</p> </li> <li> <p>Actively promote and upsell additional RJ products and services to enhance the customer experience.</p> </li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul> <li>Fluency in English and Arabic.</li> <li>Excellent customer service skills.</li> <li>Excellent listening and communication skills.</li> <li>The ability to work in a shift schedule with multiple shifts.</li> <li>The ability to maintain a professional attitude under high-pressure situations.</li> <li>Willingness and ability to work weekends and holidays as necessary.</li> <li>Experience in Amadeus Ticketing &amp; Reservation System is a plus</li> </ul></div>

</span></i></b></span></span></p> <p align="center" dir="RTL" ><b><span >مطلوب موظفين:</span></b></p> <p align="center" dir="RTL" ><b><span >موظفين مبيعات</span></b></p> <p align="center" dir="RTL" ><b><span >موظفين تذاكر</span></b></p> <p align="center" dir="RTL" ><b><span >موظفين تاشيرات</span></b></p> <p align="center" dir="RTL" ><b><span >خبرة لاتقل عن سنتين</span></b></p> <p align="center" dir="RTL" ><b><span >لارسال السير الذاتية على الايميل:</span></b></p> <p align="center" dir="RTL" ><b><span ><a href="mailto:HR@MINUTE-TRAVEL.COM"><span dir="LTR" >HR@MINUTE-TRAVEL.COM</span></a></span></b><b><span dir="LTR" ></span></b></p> <p align="center" dir="RTL" ><b><span >او الاتصال على الرقم</span></b></p> <p align="center" dir="RTL" ><b><span dir="LTR" >0785144441</span></b><span dir="LTR" ></span></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p><strong>Background</strong></p><br> <p>UNDP’s Country Programme supports Jordan’s efforts in further developing a more inclusive and resilient nation to deliver on national priorities and commitments to the 2030 Agenda. The Jordan Country Office Programme is focused on the following Unit Priorities: Inclusive Growth and Sustainable Livelihoods, Environment, Renewable Energy and Climate change, SDG impact, Governance and Peace (including PVE and Social Cohesion).</p><br> <p>The Country Office is trying to address the main development challenges, mainly the shortage of water and energy resources, climate change, desertification, poverty, and unemployment, weak Financial Literacy, weak women's contribution to the labor market and in decision-making positions, weak youth empowerment, high refugees’ presence within host communities, weak decentralized government, violent extremism, weak institutional capacities at national and local levels, data availability challenges.</p><br> <p>The new 2023-2027 Country Programme Document (CPD) takes a Portfolio approach toward a more responsive and impactful programme. The CPD identified 3 portfolios: Prosperous and Productive people, Green and Safe future pathways, and Holistic and transformative systems and capacities.</p><br> <p>The Country Office has undertaken a Portfolio Initiation exercise (PIF) as a learning experience towards establishing portfolios and moving into the design of a new proposition that cuts across existing CO teams. The PIF is aimed at addressing the inconsistency between the Strategic Plan’s stated intent of “moving to portfolios” and the current practice driven by a projectized logic (and UNDP’s business model driven by that logic).</p><br> <p>The CO has 51 categorized projects, ideas, and prototypes, of which 15 projects cover Prosperous and Productive people, and 21 cover Green and Safe future pathways, contributing to 70% of the CO Programme.</p><br> <p>UNDP Jordan’s shift to portfolios is seen as a continuum; in other words, the CO will continue to deliver projects, but will increasingly plan, align &amp; manage them as portfolios. The portfolio way of working allows UNDP to position itself as a go-to partner for developing new value propositions that are coherent with the scale &amp; scope of complex, systemic issues.</p><br> <p><strong>Position Purpose</strong></p><br> <p>Under the guidance and supervision of the Administrative Analyst, the Administrative Assistant provides administrative and logistical support to office operations by performing a variety of standard administrative processes ensuring high quality and accuracy of work. This position plays a crucial role in maintaining efficient administrative functions that align with organizational goals and standards.</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. This is a recognition of the interconnected nature of development risks &amp; crises that the world is facing and that call for assembling multidisciplinary teams for an integrated &amp; systemic response. Therefore, UNDP personnel are expected to work across issues, units, functions, teams and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>1.) &nbsp; Support administrative processes and procedures in accordance with UNDP operational rules and standard operating procedures.</p><br> <br> <ul> <li>Ensure full compliance of administrative activities with UN/UNDP rules, regulations, policies and strategies.&nbsp;</li> <li>Provide inputs to preparation of administrative team results-oriented workplans.&nbsp;</li> </ul> <br> <p>2.) Effective implementation of the Travel and Events (T&amp;E) Dashboard &amp; Travel Management</p><br> <br> <ul> <li>Coordinate all travel-related matters with the travel agent.&nbsp;Coordinate administrative arrangements for official travel and missions., calculation of airfare, terminal expenses, daily subsistence allowance DSA for staff traveling on missions, etc.&nbsp;</li> <li>Provide guidance to the staff in relation to the travel request, travel claim submission, or creation.&nbsp;</li> <li>Prepare and manage events, including logistics and administrative support.&nbsp;</li> </ul> <br> 3.)&nbsp; Provide administrative support for operational monitoring and documentation of administrative expenditures <br> <ul> <li>Extract, input, copy and file data from various sources.&nbsp;</li> <li>Review travel authorizations, documentation, and follow up on payments for vendors.</li> <li>Support the implementation of the cost recovery process. Prepare the invoices and support in submission of the cost recovery on the service portal.</li> <li>Support in the maintenance of the premises and follow up on Assets within the premises.</li> <li>Prepare and follow up on Common Services invoices and collection</li> </ul> <br> <p>4.) &nbsp;Provide appropriate and required administrative and logistical services to the Country Office, as assigned.</p><br> <br> <ul> <li>Arrange travel and hotel reservations, prepare travel authorizations. When requested, collect information for DSA, travel agencies and other administrative surveys.&nbsp;</li> <li>&nbsp;Maintain files and records relevant to office maintenance and for Administrative Unit. Check vehicle logs and prepare draft vehicle history reports and maintenance plans.&nbsp;</li> <li>Support arrangements of events (such as meetings, workshops, conferences, seminars, and training, including venue management, invitations, and support during the event). Provide administrative support to organization of conferences, workshops, retreats.</li> <li> <p>Prepare routine correspondence, memoranda and reports in accordance with CO SOP.&nbsp;</p><br> </li> </ul> <br> <p>5.)&nbsp; Support knowledge building and sharing in the Country Office.</p><br> <br> <ul> <li>Help organize and participate in training for the operations/projects staff on administration.&nbsp;</li> <li>Provide sound contributions to knowledge networks and communities of practice.&nbsp;</li> </ul> <br> The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. <br> Supervisory/Managerial Responsibilities: &nbsp;None <br> <p><strong>Competencies</strong></p><br> <i><strong>Core :&nbsp;</strong></i> <br> <p><strong>Achieve Results</strong></p><br> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <p><strong>Think Innovatively</strong></p><br> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements&nbsp; <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <p><strong>Adapt with Agility&nbsp;</strong></p><br> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible&nbsp; <br> <strong>Act with Determination&nbsp;</strong> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination&nbsp; <br> <p><i><strong>Cross-Functional &amp; Technical competencies&nbsp;</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Business Management</strong></i> Customer Satisfaction/Client Management <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.&nbsp;</li> <li>Provide inputs to the development of customer service strategy.&nbsp;</li> <li>Look for ways to add value beyond clients' immediate requests.&nbsp;</li> <li>Ability to anticipate client's upcoming needs and concerns.</li> </ul> <br> <i><strong>Administration &amp; Operations&nbsp;</strong></i> Documents and records management <ul> <li>Overall document (hard or electronic) management; registry and retention policy including storing and archiving</li> </ul> <br> <i><strong>Administration &amp; Operations&nbsp;</strong></i> <p>UN travel documents&nbsp;</p><br> <ul> <li>Knowledge of regulatory frameworks and processes related to UN travel documents; ability to facilitate the insurance of UN travel documents for UNDP and UN agencies; processing of visas, and ensure oversight and endorsement&nbsp;</li> </ul> <br> <i><strong>Administration &amp; Operations&nbsp;</strong></i> Events management (including retreats, trainings and meetings) <ul> <li> <p>Ability to manage events, including venue identification, accommodation, logistics, catering, transportation, and cash disbursements, etc.&nbsp;</p><br> </li> </ul> <br> <br> <p><strong>Required Skills and Experience</strong></p><br> <p>Education:</p><br> <ul> <li>Secondary education is required.&nbsp; &nbsp;</li> <li>University Degree (bachelor´s degree) in Business Administration, Public Administration, or equivalent field will be given due consideration, but it is not a requirement.</li> </ul> <p>Experience:</p><br> <ul> <li>Minimum of 5 years (with secondary education) or 2 years (with bachelor’s degree) of relevant experience in administration or programme support services is required.&nbsp;</li> <li>UN Experience is desirable.</li> <li>Experience in travel web-based systems (such as Galileo) is desirable.</li> <li>Experience in travel and events management is required.</li> <li>Experience in the use of computers, office software (MS Word, Excel, etc.), database packages, and web-based management systems such as ERP is required.&nbsp;</li> <li>CIPS1 is desirable.&nbsp;</li> <li>Other Certifications in Administration and Procurement are desirable.</li> <li>Fluency in English and Arabic is required.</li> </ul> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Probation</strong></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the Company's commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per applicable procedures. Identify and meet the standard and special service requirements of the customers at check-in, transfer desk, special services and boarding gates by adhering to the set service standards and procedures so that the customers are handled in a friendly and efficient manner. Adhere to the internal operating boarding procedures by ensuring that laid down boarding priorities, announcements, hand baggage removal, regular staff briefing and stationary/equipment availability before the flight. Post the flight, ensure flight coupon reconciliation and head count confirmation is in order to assist the smooth process of a safe and on time departure of EK flights in order to achieve EK standards and customer satisfaction. Guide and advise team members to ensure that superior customer service levels are upheld and assist the process of ensuring the safe and on-time departure of EK flights. To liaise and monitor the Emirates Chauffeur drive company on arrival and departure. Ensure eligible customers are provided with this service on arrival and any customers that require assistance are met on departure. Oversee the arrival of bags into the baggage hall, ensuring priority bags are first on the carousel and assist customers with missing or damaged bags referring them to Emirates GHA to complete necessary paperwork and follow up on missing bags for Premium customers ensuring customers are kept fully informed. To monitor queues at check-in ensuring priority given to Premium customer card holders. To assist and deal with any excess baggage and visa issues that may arise. Assist in dealing with any problems such as, keeping customers informed of any delays, disruptions and denied boarding including the implementation of the 'Options' scheme. Assist with the preparation and completion of pre and post flight documentation and complete all relevant station statistical information and filing. Ensure all safety instructions are compiled with at all times and report any damage to aircraft, ULDS, immediately and assist with preparation of relevant reports. Cover the absence of check-in supervisor and prepare flight briefs regarding customer information ensuring that all staff, GHA and service providers are fully aware of this information. Ensure all operational areas are covered and that staff are aware of what is expected of them to ensure high levels of customer service in all operational areas. Support and cover the Emirates Ticket Desk functions and undertake ticketing/reservation duties to ensure seamless service to customers. Offer full range of Emirates products and services to all customers to maximize ticketing revenue. Issue tickets, EMD, EBT, make and amend reservations as and when necessary. Re-issue and re-calculate fares for customers changing itinerary and make any additional collection as required. Carry out Credit Card verification. Complete daily ticket sales returns and assist with banking duties as required. When required support duties in the Emirates lounge. Liaise with service providers and supervise contracted staff, overseeing catering, cleaning and maintenance operations and ensure service standards are met and maintained.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum O level or equivalent. Must have completed relevant and recognized professional training courses in Customer Services and Handling, Ground Operations and Reservations, Fares &amp; Ticketing. Given the specific requirements at outstations, a minimum of 3 years? airline industry experience is required. Qualification Knowledge of a Departure Control System and Computerized Reservation System. Knowledge of check-in procedures. Customer Service Delivery. Fluent in spoken and written English and local language. Proficiency in Microsoft Office applications. Must have the right to live and work in Jordan.</p><p></p></section>

<p><h4>Description</h4> <p>We are looking for a dedicated and experienced DPS Engineer to join our team in Alkhobar, KSA for an 8-month project. In this role, you will be responsible for the deployment, maintenance, and optimization of our data protection solutions. We are seeking a DPS Engineer responsible for designing, implementing, and supporting enterprise Data Protection and Cyber Recovery solutions within large-scale, mission-critical environments. The ideal candidate will possess strong expertise in Dell data protection technologies and experience working within banking or highly regulated sectors.</p> <h4>Key Responsibilities</h4> <ul> <li>Design, implement, and administer Data Protection and Cyber Recovery solutions</li> <li>Manage and support Dell Data Protection platforms</li> <li>Implement Cyber Recovery strategies and security-focused architectures</li> <li>Perform system upgrades, patching, and performance optimization</li> <li>Troubleshoot infrastructure, backup, and recovery issues</li> <li>Ensure data integrity, availability, and security compliance</li> <li>Collaborate with vendor support teams where required</li> <li>Support large-scale enterprise environments with high availability requirements</li> </ul> <h4>Requirements</h4> <ul> <li>Dell NetWorker</li> <li>Dell Cyber Recovery</li> <li>Dell CyberSense</li> <li>Dell Data Domain</li> </ul> <h4>Required Experience</h4> <ul> <li>Strong hands-on experience in Data Protection and Cyber Recovery technologies</li> <li>Proven exposure to large-scale banking environments or highly regulated industries</li> <li>Ability to handle complex enterprise infrastructures</li> </ul> <h4>Benefits</h4> <ul> <li>Medical insurance including family</li> <li>Flight tickets including family</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p>To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the Company's commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per applicable procedures.</p><br><br><ul><li>Identify and meet the standard and special service requirements of the customers at check-in, transfer desk, special services and boarding gates by adhering to the set service standards and procedures so that the customers are handled in a friendly and efficient manner.<br></li><li>Adhere to the internal operating boarding procedures by ensuring that laid down boarding priorities, announcements, hand baggage removal, regular staff briefing and stationary/equipment availability before the flight. Post the flight, ensure flight coupon reconciliation and head count confirmation is in order to assist the smooth process of a safe and on time departure of EK flights in order to achieve EK standards and customer satisfaction.<br></li><li>Guide and advise team members to ensure that superior customer service levels are upheld and assist the process of ensuring the safe and on-time departure of EK flights.<br></li><li>To liaise and monitor the Emirates Chauffeur drive company on arrival and departure. Ensure eligible customers are provided with this service on arrival and any customers that require assistance are met on departure.<br></li><li>Oversee the arrival of bags into the baggage hall, ensuring priority bags are first on the carousel and assist customers with missing or damaged bags referring them to Emirates GHA to complete necessary paperwork and follow up on missing bags for Premium customers ensuring customers are kept fully informed.<br></li><li>To monitor queues at check-in ensuring priority given to Premium customer card holders. To assist and deal with any excess baggage and visa issues that may arise. Assist in dealing with any problems such as, keeping customers informed of any delays, disruptions and denied boarding including the implementation of the 'Options' scheme.<br></li><li>Assist with the preparation and completion of pre and post flight documentation and complete all relevant station statistical information and filing. Ensure all safety instructions are compiled with at all times and report any damage to aircraft, ULDS, immediately and assist with preparation of relevant reports.<br></li><li>Cover the absence of check-in supervisor and prepare flight briefs regarding customer information ensuring that all staff, GHA and service providers are fully aware of this information. Ensure all operational areas are covered and that staff are aware of what is expected of them to ensure high levels of customer service in all operational areas.<br></li><li>Support and cover the Emirates Ticket Desk functions and undertake ticketing/reservation duties to ensure seamless service to customers. Offer full range of Emirates products and services to all customers to maximize ticketing revenue. Issue tickets, EMD, EBT, make and amend reservations as and when necessary. Re-issue and re-calculate fares for customers changing itinerary and make any additional collection as required. Carry out Credit Card verification. Complete daily ticket sales returns and assist with banking duties as required.<br></li><li>When required support duties in the Emirates lounge. Liaise with service providers and supervise contracted staff, overseeing catering, cleaning and maintenance operations and ensure service standards are met and maintained.</li></ul><br><p>Minimum O level or equivalent.</p><br><br><p>Must have completed relevant and recognized professional training courses in Customer Services and Handling, Ground Operations and Reservations, Fares &amp; Ticketing.</p><br><br><p>Given the specific requirements at outstations, a minimum of 3 years? airline industry experience is required.</p><br><br>Qualification<p>Knowledge of a Departure Control System and Computerized Reservation System.</p><br><br><p>Knowledge of check-in procedures.</p><br><br><p>Customer Service Delivery.</p><br><br><p>Fluent in spoken and written English and local language.</p><br><br><p>Proficiency in Microsoft Office applications.</p><br><br><p>Must have the right to live and work in Jordan.</p><br><br>Salary &amp; benefits<p>Competitive Salary.</p><br><br><br> </div>

<p><h4>Position summary</h4> <p>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).</p> <p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

<p><h4>Position summary</h4> <p>Contact appropriate individual or department (e.g., sales, data administration, accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally.</p> <p>Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support sales and marketing (e.g., filing, sending emails, typing, faxing).</p> <p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

<p><h4>Position summary</h4> <p>Contact appropriate individual or department (e.g., sales, data administration, accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally.</p> <p>Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support sales and marketing (e.g., filing, sending emails, typing, faxing).</p> <p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>