Jobs In Al Rigga
135 Jobs Found
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Company culture : <p><strong>Al Akhawayn University </strong>is driven by a strong <strong>innovation-oriented</strong> culture, encouraging creativity, experimentation, and bold ideas to advance education and research.<br>
This spirit is supported by a deep sense of <strong>collaboration</strong>, with supportive teams and hands-on leadership that nurtures academic and operational talent.<br>
<strong>Performance</strong> and intellectual ambition also play a key role, fostering excellence in a globally minded environment.<br>
While organization is less dominant, it provides the essential structure needed to operate a high-quality academic institution.
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<br> Job : <p> This position includes <strong>assisting library patrons in the use of library services, materials, and resources</strong>. S/He should <strong>help library patrons locate, find, check in and check out library materials and facilitate their access to electronic resources. </strong>An R&LS Librarian is also expected to offer library instruction to students and staff. S/He also participates in MCL projects, including activities related to collection development, electronic resources, IT services, and physical library spaces.</p><br><br>
<p> This position supports library patrons in using library services with a strong focus on technology integration and IT support, and technology-driven initiatives.</p><br><br>
<ul>
<li> Carry out circulation and reserve transactions (check in/out, renewals, place holds, etc.)</li>
<li> Conduct re-shelving, shelf-reading, sort of books, publications, and other items according to established procedures and ensuring that the physical stacks are well organized.</li>
<li> Respond to reference questions and research support (in-person or online).</li>
<li> Reply to circulation, reserve, and reference emails daily.</li>
<li> Assist patrons in using library technologies, including the institutional repository, and digital library platforms.</li>
<li> Participate in the evaluation, testing, and implementation of new digital tools, software, and online services.</li>
<li> Submit monthly statistics (fines, reference, & reserve statistics).</li>
<li> Sign library clearance forms.</li>
<li> Process online reserve materials.</li>
<li> Provide library instruction workshops to library patrons, under the supervision of the R&LS Unit Head.</li>
<li> Guide and instruct patrons on how to find and use library resources, whether physical or electronic.</li>
<li> Inspect returned books for condition and due date status, compute and collect any applicable fines.</li>
<li> Follow up with the security to enforce respect of rules and regulations by library patrons.</li>
<li> Manage the ALSpaces keys and ensure that the spaces are locked following their use.</li>
<li> Ensure smooth integration of library system with campus IT services.</li>
<li> Participate in library projects involving technology-enhanced services and innovative user experiences.</li>
<li> Participate in the evaluation, testing, and implementation of new digital tools, software, and online services.</li>
<li> Contribute to the design and maintenance of online guides, tutorials, and digital learning objects.</li>
<li> Monitor and analyze usage statistics of library electronic resources and prepare regular reports.</li>
</ul>
<p> Additional Responsibilities:</p><br><br>
<ul>
<li> Lead orientations, tours, and visits inside the library.</li>
<li> Provide training to part-time job students.</li>
<li> Perform other tasks and duties as assigned</li>
</ul>
<br> Required profile : <ul>
<li>
<strong>bachelor’s degree in library and/or Information Science or equivalent field (required)</strong></li>
<li> Experience working in an academic/university library (include internship or part-time positions)</li>
<li> Experience in library instruction (desired)</li>
<li> An excellent command of written and spoken English.</li>
<li> Strong command of Arabic & French</li>
<li> Familiarity with basic library services, practices, and procedures</li>
<li> Basic knowledge of Library of Congress classification system</li>
<li> Customer services skills</li>
</ul>
<p> Personal and Behavioral characteristics / IT skills :</p><br><br>
<ul>
<li> Adaptability and flexibility</li>
<li> Ability to establish and maintain effective working relationships with coworkers, supervisors, and patrons.</li>
<li> Ability to learn and serve in all Library areas.</li>
<li> Ability to handle multiple tasks.</li>
<li> Team spirit, attention to details, organization, time management, stress tolerance and self-control</li>
<li> A sense of humor (preferred)</li>
</ul> <br><br> </div>
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<br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p>Join a dynamic company in the <strong>IT</strong> sector as a <strong>SIEM Solutions Integrator</strong>, based in <strong>Sala al Jadida</strong>. This is a unique opportunity to contribute to the security of information systems within a human-sized structure.</p><br><br><p>SIEM Solutions Integrator<br>Join the team that protects tomorrow's critical infrastructure</p><br><br><p>Job Description</p><br><br><p>As a SIEM Integrator, you will be at the heart of the Cyber Command Center's defense chain: from designing secure architectures to operational management of detection. You won't just deploy tools - you will build the eyes and ears that allow our clients to anticipate and neutralize threats before they become incidents.<br>Your tasks<br>• Design and deploy robust and secure SIEM architectures, from event collection to server and network infrastructure<br>• Give meaning to data: normalization, advanced tuning, design of specific use cases, assistance with investigation and threat hunting.<br>• Bridge the gap between technical and operational aspects, ensuring that each deployed component serves a concrete detection and response objective</p><br><br><p>Your profile<br>• Bachelor's degree (Bac+3) or higher, with at least 2 years of experience in a similar role<br>• You are proficient in at least one market-leading SIEM solution (LogRhythm, ELK, QRadar, Splunk, ArcSight)<br>• You are comfortable with secure architectures and know how to design reliable infrastructures<br>• Scripting holds no secrets for you (Shell, PowerShell, Python)<br>• A plus that makes a difference: having already deployed SOAR solutions, good command of the Mitre Attack framework, good knowledge of hacking techniques.</p><br><br><p>Your mindset<br>Autonomous and responsive, you can move fast without losing rigor. You enjoy working in a team, sharing your expertise, and learning from others - because cybersecurity is never a solo game.<br> </p><br><br> <br> Required profile : <p>A <strong>Master's degree (Bac +5) or higher</strong> is required, ideally in <strong>Cyber Security</strong> or a related field.</p><br><br><p>Experience ranging from <strong>1 to 5 years</strong> in the integration or administration of security solutions, and more specifically SIEMs, is sought.</p><br><br><p>To excel in this role, it is essential to possess:</p><br><br><ul><li>A solid knowledge of network protocols and system architectures.</li><li>A deep understanding of cybersecurity concepts and current threats.</li><li>Proficiency in one or more market-leading SIEM solutions (e.g., Splunk, QRadar, ELK Stack...).</li><li>Scripting skills (Bash, Python...) are an asset.</li><li>The ability to work independently and as part of a team.</li><li>A good sense of analysis and problem-solving.</li></ul> <br><br> </div>
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<b>Position:</b>EMEA Credit Analyst<br><br><b>Job Description:</b><b>About Us </b><br><p>We are a dynamic and growing organization committed to delivering excellence in financial services and risk management. Our team plays a critical role in supporting sustainable business growth through sound credit decisions, effective receivables management, and strong collaboration with commercial teams. We foster an environment where analytical thinking, accuracy, and continuous improvement are key.</p><br><br><p>As part of our company’s growth, <b>Arrow ECS </b>is strengthening its teams and is looking for a <b>EMEA </b><b>Credit Analyst</b>.</p><br><br><br><b>About the Role </b><br><p>As a <b>Credit Analyst</b>, you will be responsible for evaluating customer creditworthiness, managing credit exposure, and supporting effective credit and collection processes</p><br><br><br><p><b>Key Responsibilities include:</b></p><br><br><ul><li><p>Review and analyze credit information for new and existing customer accounts to assess financial health and recommend appropriate credit limits.</p><br><br></li><li><p>Conduct detailed credit analysis to identify risks and opportunities, including accounts eligible for credit line increases and accounts requiring closer monitoring.</p><br><br></li><li><p>Assess and report on customer risk, providing recommendations on risk mitigation strategies and alternative financing solutions.</p><br><br></li><li><p>Manage aspects of <b>credit and collection</b>, ensuring timely follow-up on outstanding receivables.</p><br><br></li><li><p>Exercise credit authority for larger accounts where applicable.</p><br><br></li><li><p>Develop, maintain, and enhance internal credit tools such as risk models, projection models, and customer credit scoring systems.</p><br><br></li><li><p>Review and resolve customer credit issues, working closely with Sales and internal stakeholders.</p><br><br></li><li><p>Review and release pending sales orders in line with credit policies.</p><br><br></li><li><p>Coordinate communication with customers and internal teams regarding credit matters.</p><br><br></li><li><p>Support onboarding of new Sales and Operations employees by explaining Financial Services processes, policies, and procedures.</p><br><br></li><li><p>Contribute to<b> (accounts receivable management)</b> activities where needed.</p><br><br></li></ul><br><b>Who Are We Looking For?</b><br><p>We are looking for a detail-oriented and analytical professional with strong financial acumen and a proactive approach to credit risk and collections.</p><br><br><p><b>Qualifications & Skills:</b></p><br><br><ul><li><p>Fluent Communication skills in <b>English</b></p><br><br></li><li><p><b>2 to 4 years of experience</b> in credit analysis, credit management, or accounts receivable.</p><br><br></li><li><p>Degree in Finance, Accounting, Economics, or a related field (preferred).</p><br><br></li><li><p>Solid understanding of credit risk assessment and financial analysis.</p><br><br></li><li><p>Experience working with ERP systems such as Oracle, SAP, or similar ERP tools.</p><br><br></li><li><p>Familiarity with credit management practices is a strong plus.</p><br><br></li><li><p>Ability to analyze complex data and make sound credit decisions.</p><br><br></li><li><p>Strong problem-solving skills and attention to detail.</p><br><br></li><li><p>Good communication skills with the ability to collaborate effectively with Sales and other departments.</p><br><br></li><li><p>Ability to manage multiple priorities in a fast-paced environment.</p><br><br></li></ul><br><b>What’s in It for You?</b><ul><li><p>Opportunity to work in a <b>key finance role</b> with direct impact on business performance and risk management.</p><br><br></li><li><p>Exposure to <b>credit strategy, financial analysis, and receivables management</b>.</p><br><br></li><li><p>A collaborative and international work environment.</p><br><br></li><li><p>Professional development and growth opportunities within finance and credit management.</p><br><br></li><li><p>Competitive compensation and benefits package.</p><br><br></li></ul><p>#LI-FR2</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Accounting/Finance<br> </div>
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<b>Position:</b>Financial Business Controller, ECS Norway<br><br><b>Job Description:</b><p><b>Financial Business Controller</b></p><br><br><p><b>Arrow Electronics</b> is looking for a Financial Business Controller to support our company in Norway, as well as our global organization. Your area of responsibility will also include tasks within FP&A.</p><br><br><p>Your place of work is in Casablanca, and you will become part of our Nordic finance function, which is headquartered in Aarhus. There is also cooperation with EMEA Finance Shared service center in Gdansk & India which handles most of the accounting tasks for our Nordic companies.</p><br><br><br><p><b>What You’ll Be Doing at Arrow?</b> </p><br><br><ul><li>That serves as financial business controller for our organization for Arrow ECS Norway.</li><li>Monthly internal reporting to the parent company according to internal standards.</li><li>Preparation and analysis of local P/L.</li><li>Contact with external auditors.</li><li>Preparation and analysis of operational and strategic KPIs.</li><li>Implementing improvements and streamlining internal financial processes to support the continued development of the financial function.</li><li>FP&A: Prepare ad hoc reports to support management's decision-making base.</li><li>Collaboration with Business.</li><li>Monthly & Quarterly reconciliations of accounts</li></ul><br><p><b>Who are we looking for?</b></p><br><br><br><p>We are a team of ambitious financial professionals who strive to deliver the best possible service to our stakeholders. We hope you can contribute:</p><br><br><p>Relevant Education with at least 3-5 years of experience from an economics function in an international company.</p><br><br><ul><li>Responsible for a full P&L & Balance sheet review.</li><li>Experience in collaborating closely with Business Managers as well as in interdisciplinary teams.</li><li>Good analytical and IT skills with hands-on experience and skills in the MS Office tools, especially Excel.</li><li>Experience with Business Intelligence and ERP systems.</li><li>Can master English in both writing and speech.</li></ul><br><p><b>Your competencies:</b></p><br><br><p>As a Financial Business Controller in Arrow, you will be in close dialogue and collaboration with our Business Managers, and your communicative and collaborative skills are therefore important. You thrive with complex issues while reporting quality is also at first.</p><br><br><p>You are used to planning and managing your time, meeting deadlines, and working with multiple projects at a time.</p><br><br><br><p><b>What is in it for you?</b> </p><br><br><ul><li><p>Full Permanent contract, </p><br><br></li></ul><ul><li><p>Social advantages: CNSS, CIMR, Health insurance, </p><br><br></li></ul><ul><li><p>Very good working atmosphere in a team of passionate collaborators, </p><br><br></li></ul><ul><li><p>Work culture where you can make an impact, </p><br><br></li></ul><ul><li><p>Dynamic environment with a <b>friendly work atmosphere,</b> </p><br><br></li></ul><ul><li><p>Interesting career developmentopportunities in a quickly growing environment, </p><br><br></li></ul><ul><li><p>Working within an international organization, recognized worldwide in its sector. </p><br><br></li></ul><p><b>Do you see yourself as our future colleague? If yes – send us your application.</b> </p><br><br><p><span>#LI-HL1</span></p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Accounting/Finance<br> </div>
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<b>Position:</b>Business Development Manager<br><br><b>Job Description:</b><p><b>Arrow Enterprise Computing Solutions, </b>a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth,<b> Arrow ECS</b> is strengthening its teams and is looking for a <b>Business Development Manager.</b></p><br><br><br><p><span><span>We areseekingan experienced and results-driven Manager to lead our global Lead Generation team. This role</span><span>is responsible fordriving pipeline growth by ensuring effective conversion of Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs), while building scalable processes, ensuring data accuracy, and aligning closely with Sales and Marketing teams across regions.</span> </span></p><br><br><br><p><b>Key Responsibilities </b></p><br><br><ul><li><p><span><span>Lead, coach, and develop a global team of Lead Generation Specialists / SDRs focused on MQL to SQL conversion</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Define and implement strategies to improve lead qualification, conversion rates, and pipeline generation</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Own and</span><span>optimize</span><span>the</span><span>end to end</span><span>MQL to SQL process ensuring consistency across regions</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Partner closely with Marketing to</span><span>align on</span><span>campaign performance, lead quality, and targeting strategies</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Collaborate with Sales leadership to ensure smooth handoff of SQLs and strong pipeline conversion</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor and report on key performance metrics (conversion rates, pipeline value, speed to lead, activity levels)</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Establish and enforce best practices in CRM usage (e.g., Salesforce), data hygiene, and reporting</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Drive continuous improvement through process optimization, training, and performance management </span></span></p><br><br></li></ul><br><p><span> <b>What are we looking for? </b></span></p><br><br><ul><li><p><span><span>4+ years of experience in Inside Sales, Lead Generation, or Business Development within the IT/Tech industry</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proven experience managing and scaling high-performing sales development or lead generation teams</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong</span><span>track record</span><span>of improving MQL to SQL conversion and generating qualified pipeline</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Deep understanding of B2B sales cycles, particularly in IT solutions or services</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience</span><span>working in a global or multi-regional environment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong analytical skills with the ability to interpret data and drive decisions </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent leadership, communication, and stakeholder management skills </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Fluent in English</span><span>& French</span><span>(</span><span>additional</span><span>languages are a plus)</span></span></p><br><br></li></ul><br><br><p><b>What is in it for you?</b> </p><br><br><ul><li><p>Full Permanent contract, </p><br><br></li><li><p>Social advantages: CNSS, CIMR, Health insurance, </p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators, </p><br><br></li><li><p>Work culture where you can make an impact, </p><br><br></li><li><p>Dynamic environment with a <b>friendly work atmosphere,</b> </p><br><br></li><li><p>Interesting career development opportunities in a quickly growing environment, </p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector. </p><br><br></li></ul><br><p><b>Do you see yourself as our future colleague? If yes – send us your application.</b> </p><br><br><p>#LI-HL1</p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Position:</b> EMEA Business Transformation Project Manager<p> </p> <p> </p> <b>Job Description:</b> <u>Job description</u> <div> </div> <div> <p>Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently, and transform in a dynamic market. We are looking for Project Manager to join our dynamic PM team in Arrow ECS Morocco.</p> <p> </p> <p> <b>About this role:</b> </p> <p> </p> <p>The position is EMEA Project Manager in the Business Transformation team. It includes among other duties to manage a team of Project Managers and lead the different projects across many countries, mostly linked to business tools. This position will report to the EMEA Project Manager Lead, and will work closely with business analysts, change managers, training manager, local business units and IT.</p> <p> </p> <p> <b>Main role and responsibilities :</b> </p> <ul> <li> <p>Managing various EMEA projects within identified constraints</p> </li> <li> <p>Initiation, planning, execution, monitoring, controlling, and closing project processes</p> </li> <li> <p>Providing guidance to various global project teams and managing the actions required to meet the project deliverables</p> </li> <li> <p>Monitoring project progress, identifying and implementing changes to make sure project deliverables and timelines are met</p> </li> <li> <p>Keeping project sponsors and stakeholders aware of project status</p> </li> <li> <p>Managing project risks and issues, assessing impact, and providing recommendations when escalation or mitigation is needed</p> </li> <li> <p>Building and maintaining productive working relationships with team members and all stakeholders</p> </li> <li> <p>Documenting project lessons learned and implementing learnings to improve ongoing processes and best practices</p> </li> <li> <p>Identifying and implementing process and procedure improvement to increase team planning and management efficiency</p> </li> </ul> <p> </p> <p> <b>Qualification:</b> </p> <ul> <li> <p>Fluent in English, one or two additional languages are a plus (French, German, Italian, etc.)</p> </li> <li> <p>Bachelor s or Master s degree</p> </li> <li> <p>4 or more years of experience working in project management, ideally IT related projects and/or within EMEA scope</p> </li> <li> <p>Ability to manage multiple project workstreams of varying sizes and complexities</p> </li> <li> <p>Excellent verbal and written communication skills</p> </li> <li> <p>Good organization and solution oriented</p> </li> <li> <p>Demonstrated ability to influence and foster collaborative relationships across multiple geographies and departments</p> </li> <li> <p>Experience managing Agile Methodology projects would be a plus</p> </li> <li> <p>Project Management Professional (PMP) Certification, Prince 2 or Agile certification would be desired</p> </li> </ul> <p> </p> <p> <b>What s In It For You:</b> </p> <ul> <li> <p>At Arrow, we are driving innovation and choice by offering employees a variety of benefits designed to keep you and physically and financially healthy.</p> </li> <li> <p>Work in a global organization with a lot of possibilities for personal development.</p> </li> <li> <p>Very friendly atmosphere inside team of professionals.</p> </li> <li> <p>Possibility of creating a future career development together with Arrow Electronics.</p> </li> </ul> <p> </p> <p>Do you see yourself as our future colleague? If Yes send us your application and <b>CV in English </b>now!</p> </div> <p> </p> <p> </p> <b>Location:</b> MA-Casablanca, Morocco (Boulevard Al Quods)<p> </p> <p> </p> <b>Time Type:</b> Full time <p> </p> <b>Job Category:</b> Business Support</div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who are we? Concentrix is an international company present in more than 70 countries. We excel at improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><p>Your mission as a Customer Service Advisor</p><p>As a Customer Service Advisor, you will play an essential role by:</p><ul><li>Responding to customer needs: Ensure quality service by responding to questions via phone, email, or chat.</li><li>Resolving problems: Identify and handle requests or complaints to ensure customer satisfaction.</li><li>Building customer loyalty: Provide personalized solutions to strengthen customer trust and loyalty.</li><li>Contributing to continuous improvement: Share customer feedback to optimize our services and processes.</li></ul><p>What we offer you</p><p>At Concentrix, we prioritize valuing our talent. Here are the unique benefits we offer to recognize your contribution:</p><ul><li>Attractive remuneration with additional bonuses: Dedicated language bonus for our multilingual Game-Changers. Regularity bonus from 12 months and motivating performance bonuses. Special Eid al-Adha bonus.</li><li>Exceptional social benefits: Advantageous health insurance and complementary retirement after one year.</li><li>Flexible hours with the possibility of remote work after an integration period.</li><li>Free access to our gym.</li><li>Transport provided to allow you to get to your workplace safely and without logistical constraints.</li><li>Continuous training to develop your skills and acquire new knowledge adapted to the position.</li><li>A dynamic work environment: Themed events and gifts throughout the year to strengthen team spirit.</li></ul><p>The profile of our Game-Changers</p><p>We are looking for talents who:</p><ul><li>Perfectly master French, both written and spoken.</li><li>Possess excellent communication skills, are organized, autonomous, and adopt a positive attitude.</li><li>Master digital tools and show natural curiosity to adopt new technologies.</li><li>Embrace challenges with enthusiasm and are passionate about customer satisfaction.</li></ul><p>Our recruitment process</p><p>1- Online tests (1h): Once your application is received, you will receive an email inviting you to participate in a series of online tests. These interactive assessments are designed to highlight your linguistic, technical, and personality skills. A key step to better understand your potential and make you stand out!</p><p>2- Phone conversation: An exploratory conversation with a member of our recruitment team to discover Concentrix and confirm the suitability of your profile.</p><p>3- In-person interview: An in-depth discussion to validate your skills and align your ambitions with our culture.</p><p>Ready to take on the challenge? Join the Concentrix adventure, where innovation and excellence meet!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Perfectly master French, both written and spoken.</li><li>Possess excellent communication skills, are organized, autonomous, and adopt a positive attitude.</li><li>Master digital tools and show natural curiosity to adopt new technologies.</li><li>Embrace challenges with enthusiasm and are passionate about customer satisfaction.</li></ul><p></p></section>
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<b>Position:</b>Credit Analyst<br><br><b>Job Description:</b><b>About Us </b><br><p>We are a dynamic and growing organization committed to delivering excellence in financial services and risk management. Our team plays a critical role in supporting sustainable business growth through sound credit decisions, effective receivables management, and strong collaboration with commercial teams. We foster an environment where analytical thinking, accuracy, and continuous improvement are key.</p><br><br><p>As part of our company’s growth, <b>Arrow Component </b>is strengthening its teams and is looking for a <b>Credit Analyst</b>.</p><br><br><br><b>About the Role </b><br><p>As a <b>Credit Analyst</b>, you will be responsible for evaluating customer creditworthiness, managing credit exposure, and supporting effective credit and collection processes</p><br><br><br><p><b>Key Responsibilities include:</b></p><br><br><ul><li><p>Review and analyze credit information for new and existing customer accounts to assess financial health and recommend appropriate credit limits.</p><br><br></li><li><p>Conduct detailed credit analysis to identify risks and opportunities, including accounts eligible for credit line increases and accounts requiring closer monitoring.</p><br><br></li><li><p>Assess and report on customer risk, providing recommendations on risk mitigation strategies and alternative financing solutions.</p><br><br></li><li><p>Manage aspects of <b>credit and collection</b>, ensuring timely follow-up on outstanding receivables.</p><br><br></li><li><p>Exercise credit authority for larger accounts where applicable.</p><br><br></li><li><p>Develop, maintain, and enhance internal credit tools such as risk models, projection models, and customer credit scoring systems.</p><br><br></li><li><p>Review and resolve customer credit issues, working closely with Sales and internal stakeholders.</p><br><br></li><li><p>Review and release pending sales orders in line with credit policies.</p><br><br></li><li><p>Coordinate communication with customers and internal teams regarding credit matters.</p><br><br></li><li><p>Support onboarding of new Sales and Operations employees by explaining Financial Services processes, policies, and procedures.</p><br><br></li><li><p>Contribute to<b> (accounts receivable management)</b> activities where needed.</p><br><br></li></ul><br><b>Who Are We Looking For?</b><br><p>We are looking for a detail-oriented and analytical professional with strong financial acumen and a proactive approach to credit risk and collections.</p><br><br><p><b>Qualifications & Skills:</b></p><br><br><ul><li><p>Fluent Communication skills in <b>English</b></p><br><br></li><li><p><b>2 to 4 years of experience</b> in credit analysis, credit management, or accounts receivable.</p><br><br></li><li><p>Degree in Finance, Accounting, Economics, or a related field (preferred).</p><br><br></li><li><p>Solid understanding of credit risk assessment and financial analysis.</p><br><br></li><li><p>Experience working with ERP systems such as Oracle, SAP, or similar ERP tools.</p><br><br></li><li><p>Familiarity with credit management practices is a strong plus.</p><br><br></li><li><p>Ability to analyze complex data and make sound credit decisions.</p><br><br></li><li><p>Strong problem-solving skills and attention to detail.</p><br><br></li><li><p>Good communication skills with the ability to collaborate effectively with Sales and other departments.</p><br><br></li><li><p>Ability to manage multiple priorities in a fast-paced environment.</p><br><br></li></ul><br><b>What’s in It for You?</b><ul><li><p>Opportunity to work in a <b>key finance role</b> with direct impact on business performance and risk management.</p><br><br></li><li><p>Exposure to <b>credit strategy, financial analysis, and receivables management</b>.</p><br><br></li><li><p>A collaborative and international work environment.</p><br><br></li><li><p>Professional development and growth opportunities within finance and credit management.</p><br><br></li><li><p>Competitive compensation and benefits package.</p><br><br></li></ul>#LI-FR2<br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Accounting/Finance<br> </div>
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<b>Position:</b>Inside Sales Associate<br><br><b>Job Description:</b><p><b>Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers, and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</b></p><br><br><p><b>As part of its growth, ARROW ECS is strengthening its teams and is looking for an Inside Sales Associate with Dutch. </b></p><br><br><br><p><b>What You'll Be Doing</b></p><br><br><ul><li><b>Through primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs.</b></li><li><b>Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Account Specialist is to offer exemplary customer service and product knowledge expertise with an aim to expand market share and grow our business.</b></li><li><b>Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes.</b></li><li><b>Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account. Coordinate with internal corporate resource groups to ensure customer satisfaction.</b></li><li><b>Be a team player by working collaboratively and synergistically with colleagues across Arrow. Demonstrated ability to influence and to interact at multiple levels of an organization.</b></li><li><b>Identifying new sales opportunities by working with buyers and engineers to provide quotes, technical support and data sheets, and by placing purchase orders.</b></li><li><b>Maintain accounts by providing customer service on orders. Other maintenance tasks include tracking shipments, maintaining orders, managing backlog, expediting orders and troubleshooting. Strategically manage assigned portfolio through competition analysis, research and profiling and interaction with engineers, ADRs, FSRs, and other Arrow resources within own territory.</b></li><li><b>Providing after-sales service by ensuring the products’ arrival at the customer location in a timely fashion.</b></li></ul><br><p><b>What We Are Looking For</b></p><br><br><ul><li><b>2-year degree and 2–5 years of experience or High school graduate with equivalent related experience.</b></li><li><b>Previous experience in inside sales/sales</b></li><li><b>Fluent in English Strong written and verbal communication skills, capable of clearly conveying information through various channels.</b></li><li><b>Able to identify problems and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.</b></li></ul><p><b>What is in it for you? </b></p><br><br><ul><li><b>Full Permanent contract, </b></li><li><b>Social advantages: CNSS, CIMR, Health insurance, </b></li><li><b>Very good working atmosphere in a team of passionate collaborators, </b></li><li><b>Work culture where you can make an impact, </b></li><li><b>Dynamic environment with a</b><b> friendly work atmosphere,</b> </li><li><b>Interesting career development opportunities in a quickly growing environment, </b></li><li><b>Working within an international organization, recognized worldwide in its sector. </b></li></ul><br><p><b>Do you see yourself as our future colleague? If yes – send us your application. </b></p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who are we? Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><p>Your mission as a Technical Customer Advisor As a Technical Customer Advisor, you will play an essential role by:</p><p>Responding to customer requests with precision: Handle incoming calls to answer questions and resolve technical issues, while ensuring rigorous follow-up.</p><p>Resolving technical problems effectively: Analyze customer needs, identify appropriate solutions, and guide users in resolving their issues.</p><p>Demonstrating advanced technical aptitude: Use your skills to understand and resolve complex situations, while adopting the tools and technologies provided.</p><p>What we offer you At Concentrix, we prioritize the development of our talents. Here are the unique benefits we offer to recognize your contribution:</p><p>Attractive remuneration with additional bonuses: Language bonus dedicated to our multilingual Game-Changers. Regularity bonus from 12 months and motivating performance bonuses. Special Eid al-Adha bonus.</p><p>Exceptional social benefits: Advantageous health insurance and complementary retirement plan after one year. Flexible hours with the possibility of remote work after an integration period. Free access to our gym. Transport provided to allow you to get to your workplace safely and without logistical constraints. Continuous training to develop your skills and acquire new knowledge adapted to the position.</p><p>A dynamic work environment: Themed events and gifts throughout the year to strengthen team spirit.</p><p>The profile of our Game-Changers We are looking for talents who:</p><p>Master French and English perfectly, both written and spoken</p><p>Possess excellent communication skills: Be clear, pedagogical, and patient, with the ability to explain technical solutions in an accessible way.</p><p>Demonstrate solid technical skills: Have a good understanding of digital tools, technical systems, and a curiosity to quickly learn new technologies.</p><p>Adopt a structured and proactive approach: Be organized, autonomous, and capable of effectively managing priorities, even under pressure.</p><p>Our recruitment process</p><p>1- Online tests (1h): Once your application is received, you will receive an email inviting you to participate in a series of online tests. These interactive assessments are designed to highlight your linguistic, technical, and personality skills. A key step to better understand your potential and stand out!</p><p>2- Phone screening: An exploratory conversation with a member of our recruitment team to discover Concentrix and confirm the suitability of your profile.</p><p>3- In-person interview: An in-depth discussion to validate your skills and align your ambitions with our culture.</p><p>Ready to take on the challenge? Join the Concentrix adventure, where innovation and excellence meet!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Master French and English perfectly, both written and spoken</li><li>Possess excellent communication skills: Be clear, pedagogical, and patient, with the ability to explain technical solutions in an accessible way.</li><li>Demonstrate solid technical skills: Have a good understanding of digital tools, technical systems, and a curiosity to quickly learn new technologies.</li><li>Adopt a structured and proactive approach: Be organized, autonomous, and capable of effectively managing priorities, even under pressure.</li></ul><p></p></section>
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Job : <p>What you will do daily:</p><br><br><p>Reporting to the Management Mandates Supervision Department, your main responsibilities will be to:<br>• Participate in the development of asset allocation in coordination with relevant parties, including the development of associated benchmarks<br>• Analyze, for the needs of governance bodies, equity and rates investment strategies and opportunities, in line with asset allocation guidelines and requirements, within the framework of delegated management mandates and related committee processes<br>• Supervise the implementation of investment strategies specific to each mandate entrusted by clients<br>• Monitor portfolio performance and risks, while ensuring compliance with limits set by the appropriate bodies<br>• Analyze an investment, a company, assets (stocks, bonds,) and provide an opinion on the investment choice and its financial impacts<br>• Evaluate the financial and economic situation of companies or issuers and establish a list of recommendations based on valuation results;<br>• Stay informed of the latest updates in available financial information (new reports from the AMMC, Bank Al Maghrib, Casablanca stock exchange, management companies, etc.)<br>• Prepare reports on specific macroeconomic, financial, economic, and technical analyses<br>• Analyze market trends and anticipate changes<br>• Conduct financial analysis of issuers' intrinsic indicators (financial results, solvency indicators, profitability, coverage ratios, etc.)<br>• Conduct quantitative and qualitative analyses of financial information;<br>• Ensure regulatory, financial, and macroeconomic watch of the financial market<br>• Analyze and monitor financial markets<br>• Prepare research notes and credit risk notes<br>• Produce periodic management reports, including performance, contributions, and risk indicators<br> </p><br><br> <br> Required profile : <p>What we are looking for:<br>• Master's degree (Bac+5) from a top engineering/business school or equivalent.<br>• Approximately 8 years of experience in financial markets activities, including significant experience in activity supervision and/or team management.</p><br><br><p>What you will bring:<br>• Portfolio management techniques and risk modeling<br>• Reporting techniques<br>• Proficiency in IT languages and database management (VBA, SQL, etc.)<br>• Sense of rigor and responsibility<br>• Strong autonomy and good initiative<br>• Strong analytical and synthesis skills<br>• Interpersonal and communication skills<br> </p><br><br> <br><br> </div>
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<b>Position:</b>General Ledger Accountant<br><br><b>Job Description:</b><p>As a Senior General Ledger Accountant, you will be involved in General Ledger controlling and reporting, compliance, tax, statutory, and multiple general accounting and reporting activities, along with a range of other financial reconciliation and control tasks as required within the team.</p><br><br><br>What You Will Be Doing at Arrow?<ul><li><p>Control and manage the accuracy of General Ledger for the assigned Arrow companies</p><br><br></li><li><p>Support cash collections activities</p><br><br></li><li><p>Complete all relevant month-end financial close procedures including necessary accruals and Trial Balance reviews</p><br><br></li><li><p>Prepare and be responsible for all necessary internal reporting required within Europe and to US head office</p><br><br></li><li><p>Carry out relevant Sarbanes Oxley controls</p><br><br></li><li><p>Hedging, Revaluation, and FX analysis</p><br><br></li><li><p>Headcount reporting, control and forecasting support.</p><br><br></li><li><p>Statutory accounting and corporation tax work</p><br><br></li><li><p>Statutory/Corporate reconciliations and European consolidation.</p><br><br></li><li><p>Control and prepare VAT, Intrastat and Sales List Reporting, submission of Vat Returns and related compliance</p><br><br></li><li><p>Support and be actively involved with Group and statutory audit work</p><br><br></li><li><p>Prepare any necessary variance analysis for all the above</p><br><br></li><li><p>Support other accountants within the team on a variety of tasks in order to meet the total needs of the finance department</p><br><br></li><li><p>Involvement with developing new/efficient processes/procedures within the accounting team</p><br><br></li><li><p>Provide support and assistance to the Accounting Manager on projects and ad-hoc tasks</p><br><br></li></ul><br>What Are We Looking For?<ul><li><p>Accounting knowledge (financial education) & experience working with taxes</p><br><br></li><li><p>Proficiency in Excel, data manipulation, and ERP systems (preferred)</p><br><br></li><li><p>Strong analytical, communication, collaboration, and time management abilities</p><br><br></li><li><p>Initiative & resourcefulness</p><br><br></li><li><p>Fluent in English</p><br><br></li><li><p>Regulatory expertise and risk management capabilities</p><br><br></li><li><p>Adaptable and committed to achieving results and driving efficiency</p><br><br></li></ul><b>What is in it For You?</b><ul><li><p>Full time, permanent contract</p><br><br></li><li><p>A dynamic role within a high-performing EMEA team, with real commercial responsibility from day one.</p><br><br></li><li><p>Close collaboration with Microsoft and leading partners across the region.</p><br><br></li><li><p>Opportunity to grow beyond the initial scope as the business evolves.</p><br><br></li><li><p>A collaborative team culture, with colleagues across EMEA including Morocco and Western Europe.</p><br><br></li></ul><br><br><p>#LI-KK1 #LI-HYBRID</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Accounting/Finance<br> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Perfectly master French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are focused on customer satisfaction.</p><br><br><p><u><strong>Recruitment Process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language and technical skills, as well as your personality.<br>2 Phone conversation<br>A first conversation with a member of the recruitment team to discover Concentrix and validate your fit for the position.<br>3 In-person interview<br>A meeting to discuss your profile in more detail and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from 12 months<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Complementary retirement plan after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture</p><br><br> <br><br> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Proposing personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Master French perfectly, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are focused on customer satisfaction.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to evaluate your language, technical, and personality skills.<br>2 Phone interview<br>A first discussion with a member of the recruitment team to discover Concentrix and confirm suitability for the position.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus from 12 months onwards<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Complementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transportation provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and animations throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French & English, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are customer-satisfaction oriented.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone exchange<br>A first discussion with a member of the recruitment team to discover Concentrix and validate the suitability for the position.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from 12 months<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
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<b>Position:</b>Business Development Associate<br><br><b>Job Description:</b><p><b>About US:</b></p><br><br><p><b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><br><p>As part of its growth, <b>ARROW ECS </b>is strengthening its teams and is looking for an <b>Inside Sales Associate </b>with Spanish.</p><br><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><ul><li><p>Manage a portfolio of renewal opportunities following the 120-day renewal cadence.</p><br><br></li><li><p>Collaborate with partners to ensure they have full visibility of renewal timelines and requirements.</p><br><br></li><li><p>Identify risks early (churn signals, budget issues, dissatisfaction) and escalate appropriately.</p><br><br></li><li><p>Deliver excellent customer service by providing timely, accurate, and professional communication to end users.</p><br><br></li><li><p>Assist partners with quotes, pricing details, product clarification, and renewal documentation.</p><br><br></li><li><p>Support partners in presenting the renewal value and overcoming objections.</p><br><br></li><li><p>Achieve quarterly and annual renewal rate targets.</p><br><br></li><li><p>Proactively drive conversations around upsells, multi-year deals, or product expansion when applicable.</p><br><br></li><li><p>Maintain accurate renewal forecasting and pipeline hygiene.</p><br><br></li><li><p>Update CRM tools (e.g., Salesforce) daily to reflect opportunity status, interactions, risks, and next steps.</p><br><br></li><li><p>Resolve issues related to pricing, product clarification, SLA concerns, or billing questions.</p><br><br></li><li><p>Execute renewal, win-back, and retention campaigns as instructed.</p><br><br></li></ul><br><p><b>Required Skills & Qualifications</b></p><br><br><ul><li><p>Experience in Inside Sales, Customer Success, or Customer Service in the tech/SaaS/IT industry.</p><br><br></li><li><p>Strong communication skills and the ability to articulate value clearly to both partners and end users.</p><br><br></li><li><p>Ability to work in a fast-paced, partner-led sales environment.</p><br><br></li><li><p>Fluency in English and Spanish</p><br><br></li><li><p>Organized, proactive, and able to manage a large renewal pipeline.</p><br><br></li></ul><br><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract, Net salary & bonus,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><p>#LI-LH1</p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>
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<b>Position:</b>Network / Technical Support Engineer (English & Spanish speaker)<br><br><b>Job Description:</b><p><b>Our Story</b></p><br><br><br><p>We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products.</p><br><br><br><p>At Arrow ECS we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install and maintain customer’s software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, network traffic load balancers to name a few. Our customers can range from small businesses through to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is, fast, reliable, secure and most importantly working well for their needs.</p><br><br><br><p>Our main goal is to provide technical support to our Global customers and partners. Our portfolio is varied and includes best of breed vendors such as CheckPoint, NetApp, Fortinet, Palo Alto, F5, Microsoft and more so there is lots to learn!</p><br><br><br><p><b>What You Will Be Doing at Arrow? </b></p><br><br><br><p>Your job will be to provide technical support via email/telephone/remote sessions to our global customers, using initiative to help customers as much as possible.</p><br><br><br><p>You will deliver our range of technical support services and investigate any issues that arise.</p><br><br><br><p>Where necessary you will need to replicate customer configurations as required to troubleshoot complex errors, in details:</p><br><br><ul><li> Provide 2nd & 3rd line technical support via email/telephone/live-chat to our global customers, using initiative to help customers as much as possible. A percentage of calls will be of a complex technical nature.</li><li> Resolve escalated support incidents from our customers and partners.</li><li> Replicate customer configurations as required to troubleshoot complex errors.</li><li> Progress simultaneous high-profile/high-priority issues.</li><li> Undertake to develop and maintain technical skills in selected products.</li><li> Undertake training to achieve and maintain accreditation in selected products.</li></ul><br><p><b>Who Are We Looking For? </b></p><br><br><br><p>The ideal candidate would be someone who is passionate about networking, security, Linux and all things technical. On that role you will have the opportunity to acquire lots of new skills, so it's important that you are keen to learn and embrace new technologies and commit to rapid skills development.</p><br><br><br><p>Therefore, what is essential for us:</p><br><br><ul><li> Understanding of TCP/IP, routing, switching and related protocols, network environments and topologies.</li><li> Display a thorough understanding of networking protocols.</li><li> Understanding and experience of TCP/IP, routing, switching and related protocols.</li><li> Administration, installation and troubleshooting of Windows or Linux based devices and networks.</li><li> Excellent communication and interpersonal skills, both telephone and written.</li><li> Excellent English language skills both written and verbal, proficiency in French, Spanish or German </li></ul><br><p><b>What is in it For You? </b></p><br><br><br><p>We have trained our engineering team to be able to cope with interesting, complex and diverse technical issues from small companies though to large enterprise corporations.</p><br><br><br><p>We believe in supporting new engineers in their training with industry recognized qualifications, as they prepare to work directly with our customers and develop their practical skills and experience in a range of technologies. Engineers are developed in all aspects of the role from customer services skills and specific vendor certifications. We will tailor your development and we will ensure that we hone your technical, customer service and professional skills.</p><br><br><br><p>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status. </p><br><br><br><p>#LI-YB1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Engineering and Technology<br> </div>
<p><b>Position</b>: Inside Sales Associate Job Description: Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers, and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW ECS is strengthening its teams and is looking for an Inside Sales Associate with Dutch.</p><p>What You'll Be Doing</p><p>Through primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs. Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Account Specialist is to offer exemplary customer service and product knowledge expertise with an aim to expand market share and grow our business.</p><p>Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes.</p><p>Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account.</p><p>Coordinate with internal corporate resource groups to ensure customer satisfaction.</p><p>Be a team player by working collaboratively and synergistically with colleagues across Arrow.</p><p>Demonstrated ability to influence and to interact at multiple levels of an organization.</p><p>Identifying new sales opportunities by working with buyers and engineers to provide quotes, technical support and data sheets, and by placing purchase orders.</p><p>Maintain accounts by providing customer service on orders.</p><p>Other maintenance tasks include tracking shipments, maintaining orders, managing backlog, expediting orders and troubleshooting.</p><p>Strategically manage assigned portfolio through competition analysis, research and profiling and interaction with engineers, ADRs, FSRs, and other Arrow resources within own territory.</p><p>Providing after-sales service by ensuring the products arrival at the customer location in a timely fashion.</p><p>What We Are Looking For</p><p>2-year degree and 2 5 years of experience or High school graduate with equivalent related experience. Previous experience in inside sales/sales Fluent in English Strong written and verbal communication skills, capable of clearly conveying information through various channels. Able to identify problems and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.</p><p>What is in it for you?</p><p>Full Permanent contract, Social advantages: CNSS, CIMR, Health insurance, Very good working atmosphere in a team of passionate collaborators, Work culture where you can make an impact, Dynamic environment with a friendly work atmosphere, Interesting career development opportunities in a quickly growing environment, Working within an international organization, recognized worldwide in its sector.</p><p>Do you see yourself as our future colleague? If yes send us your application.</p><p>Location: MA-Casablanca, Morocco (Boulevard Al Quods) Time Type: Full time Job Category: Sales</p><p><strong>Desired Candidate Profile</strong></p><p>2-year degree and 2 5 years of experience or High school graduate with equivalent related experience. Previous experience in inside sales/sales Fluent in English Strong written and verbal communication skills, capable of clearly conveying information through various channels. Able to identify problems and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.</p>
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<b>Position:</b>Senior Sales Data Analyst<br><br><b>Job Description:</b><p><b><u>Our Story:</u></b></p><br><br><p>We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products.</p><br><br><p>At Arrow ECS we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install and maintain customer’s software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, network traffic load balancers to name a few. Our customers can range from small businesses through to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is, fast, reliable, secure and most importantly working well for their needs.</p><br><br><br><p><b><u>Position Overview:</u></b><br>We are seeking a highly skilled and detail-oriented <b>Senior Sales Data Analyst</b> to join our team. This role is pivotal in analyzing large amounts of sensitive data, ensuring data governance, and delivering actionable insights to senior executives. The <b>Senior Sales Data Analyst</b> will play a key role in building business metrics, creating dashboards, and providing accurate and consistent KPIs to support strategic planning and decision-making processes.</p><br><br><br><p><b><u>Key Responsibilities:</u></b></p><br><br><br><p><b>Data Analysis & Governance:</b></p><br><br><ul><li><p>Analyze large datasets to identify trends, opportunities, and areas for improvement.</p><br><br></li><li><p>Ensure data integrity and governance across multiple systems and formats.</p><br><br></li><li><p>Work with sensitive data to maintain compliance and security standards.</p><br><br></li></ul><br><p><b>KPI Development & Reporting:</b></p><br><br><ul><li><p>Develop and track key performance indicators (KPIs) to measure business performance.</p><br><br></li><li><p>Create dashboards and reports for high-level executives to consume and act upon.</p><br><br></li><li><p>Collaborate with suppliers and stakeholders to align KPIs with local compensation targets and strategic planning.</p><br><br></li></ul><br><p><b>System Integration & Tools:</b></p><br><br><ul><li><p>Utilize tools such as Power BI, Salesforce, and Excel to build dashboards and analyze data.</p><br><br></li><li><p>Work with ERP systems (e.g., Microsoft AX, Oracle) to understand system logic and ensure seamless integration.</p><br><br></li><li><p>Collaborate with the BI team to enhance reporting capabilities and system functionality.</p><br><br></li></ul><br><p><b>Process Development:</b></p><br><br><ul><li><p>Establish processes for data collection, analysis, and reporting where none currently exist.</p><br><br></li><li><p>Handle complex data formats and combine multiple data sources to create cohesive reports.</p><br><br></li></ul><br><p><b>Collaboration & Communication:</b></p><br><br><ul><li><p>Work closely with senior executives to provide business insights and recommendations.</p><br><br></li><li><p>Communicate findings effectively to stakeholders at all levels of the organization.</p><br><br></li></ul><br><p><b>Qualifications:</b></p><br><br><ul><li><p>Bachelor’s degree in Business, IT, or other Data Analytics related fields.</p><br><br></li><li><p>Minimum of 5 years of experience in data analysis, business analysis, or a related role.</p><br><br></li><li><p>Experience building processes, dashboards, and BI tools from scratch.</p><br><br></li><li><p>Advanced skills in data analytics tools including Power BI and Excel (Power Query, macros, etc); experience with Salesforce and ERP systems is a plus.</p><br><br></li><li><p>Strong understanding of data governance, business metrics, and strategic planning.</p><br><br></li><li><p>Experience in software licensing is a plus but not required.</p><br><br></li></ul><br><p><b>Key Attributes:</b></p><br><br><ul><li><p>Exceptional analytical and problem-solving skills.</p><br><br></li><li><p>Ability to work with complex data and deliver accurate, actionable insights.</p><br><br></li><li><p>Strong communication skills to present findings to senior executives.</p><br><br></li><li><p>Self-starter with the ability to build processes and systems from scratch.</p><br><br></li></ul><br><p><b>Preferred Skills:</b></p><br><br><ul><li><p>Knowledge of compensation programs and supplier KPIs.</p><br><br></li><li><p>Experience in IT or sales is advantageous but not mandatory.</p><br><br></li></ul><br><p><b>What are the advantages for you?</b></p><br><br><ul><li><p>Permanent contract.</p><br><br></li><li><p>Interesting career development opportunities in a rapidly expanding environment.</p><br><br></li><li><p>International collaboration.</p><br><br></li><li><p>CNSS + Company pension</p><br><br></li></ul><p>#LI-JC1</p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
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<b>Position:</b>Business Development Associate<br><br><b>Job Description:</b><p><b>Arrow Enterprise Computing Solutions, </b>a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth, ARROW ECS is strengthening its teams and is looking for a <b>Business Development Associate.</b></p><br><br><br><p><b>What you will be doing at ARROW ?</b></p><br><br><ul><li><p><span><span>Engage with inbound and outbound MQLs through calls, emails, and social outreach to assess interest, needs, and buying intent </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Qualify</span><span>leads based on defined criteria (budget, authority, need, timeline) and convert them into SQLs for the sales team </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Collaborate closely with marketing to provide feedback on lead quality, campaign performance, and targeting </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain</span><span>accurate</span><span>and up-to-date records in CRM systems (e.g., Salesforce, Dynamics) </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Nurture leads through the</span><span>early stages</span><span>of the sales funnel to build a strong and consistent pipeline </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identify</span><span>upsell and cross-sell opportunities within existing accounts when relevant </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Meet and exceed KPIs related to lead conversion rates, pipeline generation, and activity levels </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Stay informed on IT products, solutions, and market trends to effectively position offerings</span></span></p><br><br></li></ul><br><br><p><b>Who are we looking for?</b></p><br><br><ul><li><p><span><span>1–3+ years of experience in lead generation, inside sales, or business development within the IT/Tech industry </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proven</span><span>track record</span><span>of converting MQLs into SQLs or generating qualified pipeline </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong understanding of B2B sales cycles, particularly in IT solutions or services </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent communication and interpersonal skills (verbal and written) </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience using CRM tools and sales engagement platforms </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to work in a fast-paced, target-driven environment </span></span></p><br><br></li></ul><br><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract.</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><p><b>Do you see yourself as our future colleague? If yes – send us your application.</b> </p><br><br><p>#LI-HL1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>