Architectural supervisor Jobs in Jordan
861 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><strong>Managing Day-to-Day Operations</strong></p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p><strong>Leading Food and Beverage Team</strong></p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p><strong>Ensuring Exceptional Customer Service</strong></p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p><p><strong>Managing and Conducting Human Resource Activities</strong></p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p><strong>Additional Responsibilities</strong></p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR</li><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Management of Front Desk Team <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Ensures employee recognition is taking place on all shifts.<br>• Establishes and maintains open, collaborative relationships with employees.<br>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Strives to improve service performance.<br>• Collaborates with the Front Office Manager on ways to continually improve departmental service.<br>• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Sets a positive example for guest relations.<br>• Displays outstanding hospitality skills.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Handles guest problems and complaints effectively.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>Additional Responsibilities <br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Functions in place of the Front Office Manager in his/her absence.<br>• Communicates critical information from pre- and post-convention meetings to the Front Office staff.<br>• Participates in department meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p>Managing Day-to-Day Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Food and Beverage Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p><p>Managing and Conducting Human Resource Activities</p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>Responsibilities</strong> </p>
<ul>
<li>Develop and implement HR strategy, policies, and annual workforce plans aligned with production and business objectives.</li>
<li>Oversee recruitment and selection for all levels, from shop-floor operators to supervisory and technical staff.</li>
<li>Own the compensation and benefits framework, including salary benchmarking, incentive schemes, and shift/overtime pay structures.</li>
<li>Ensure full compliance with labor law, occupational health and safety regulations, and industrial relations requirements.</li>
<li>Lead performance management, succession planning, and leadership development programs across departments.</li>
<li>Manage employee relations, grievance handling, and where applicable, liaison with worker representatives or unions.</li>
<li>Oversee HR budget, headcount planning, and workforce cost control in coordination with Finance.</li>
<li>Drive employee engagement, retention, and culture initiatives suited to an industrial/manufacturing workforce.</li>
<li>Report HR metrics (turnover, absenteeism, time-to-hire, training hours) to senior management on a regular basis.</li>
</ul>
<p> <strong>Qualifications</strong> </p>
<ul>
<li>Bachelor's degree in human resources, Business Administration, or related field; HR certification (SHRM-CP, CIPD, or equivalent) preferred.</li>
<li>8+ years of progressive HR experience, with at least 3 years in a managerial role within a manufacturing or industrial environment.</li>
<li>Strong knowledge of local labor law and occupational health & safety standards.</li>
<li>Proven experience managing HR for a multi-shift, blue-collar and white-collar mixed workforce.</li>
</ul>
<div><b>
Required Skills <br> </b><ul>
<li>Human Resources</li>
<li>Leadership Skills</li>
<li>Payroll Skills </li>
</ul>
</div>
<div>
Job Details <br> <ul>
<li>
Location Irbid - Jordan </li>
<li>Industry<br> Human Resources </li>
<li>
Job Type Full-Time </li>
<li>
Degree Bachelor </li>
<li>Experience 8+ </li>
<li>Nationality<br></li></ul></div></div></section>
<p><strong>Vacancy Announcement<br>
Human Resources Operational Partner Support - OCG - Cell 5</strong></p>
<p><br>
<strong>Family:</strong> Human Resources</p>
<p><strong>Level</strong>: 9 IRFFG (1,920 JOD Monthly Gross)</p>
<p><strong>Workplace:</strong> Amman</p>
<p><strong>Hierarchical and Functional line management of</strong>: Cell 5 Human Resources Operational Partner (HROP)</p>
<p><strong>Duration</strong>: 12 Months.</p>
<p><strong>Context</strong></p>
<p><strong>OCG presence in Amman Hub:</strong><br>
OCG has been developing its presence in Amman with a delocalized structure created to support the quality of our operations in the region and beyond. It includes:</p>
<p><br>
•The Operational Cell 5 directly managed by a Program Responsible, which current portfolio includes Iraq, Lebanon and Yemen. The team is composed of the Program Responsible, Deputy Program Responsible, Medical Program Responsible, HR Operational Partner, Fin Controller, Log Operational Responsible, Strategic Communication Advisor, Supply Referent and HROp Support<br>
•The MESO (Middle East Support Office) is directly managed by the Head of MESO, that includes advisory, implementers and support positions providing technical and operational support to the field missions. The team is composed of Strategic Medical Advisor/Team Leader, Lab, IPC, Nursing Care and AMR Advisors and flyings, Humanitarian Affairs Advisor, Project Officer, Legal Advisor, Ops and Med Flying, Staff Mobility Coordinator and Implementer, Regional Technical Referent Energy and HVAC, Water & Sanitation and a MESO Assistant<br>
•Delocalized & Hosted positions<br>
•An intersectional Amman Mutualized Support Office (AMSO) for Finance/HR/Admin/Log/IT that supports both OCG, OCBA and OCA teams in Amman. The AMSO is under the direct management of OCBA.<br>
At the heart of the Operations Department of the Operational Center of Geneva (OCG), the "cells" are multidisciplinary teams of 7 to 8 experts (Program Manager, Deputy Program Manager, Polyvalent Medical Referent, Operational HR Partner, Operational Logistics Manager, Operational Finance Manager, Operational Communication Manager, Cell Assistant). The cells supervise and coordinate MSF's activities in several countries and are the direct interface between the headquarters and the field. Each member oversees a specific field of activity under the supervision (functional link) of a Program Manager and with a hierarchical link to the coordinator of the relevant department.<br>
The HROP centralizes and acts as a referent for mission’s HR and administrative issues in front of the various HR units at HQ and other members of the cell, mission’s Human Resources Coordinator (HRCo) or Head of Mission (HoM) and other MSF operational centers (OCs).<br>
With the need to focus more on strategic HR mentoring and support to missions, the HROP support will be the focal point of different HR files identified and delegated by the HROP.<br>
Scope of responsibilities – objectives of the position:<br>
Translation of operational ambitions into HR needs & planning of the IMS positions:<br>
• Participate in the discussions about optimal setup requested by the field to ensure that the staffing is sufficient in number and coherent in composition to meet the operational and institutional ambitions, especially during MYR and POA.<br>
• Reviews MYR and POA matrices and reports to HROP any issues (technical, settings, analytical, …) and provides to HROP first feedback on the forecast and variances compared to last validated budget.<br>
• Verifies the demand for IMS staffing formalized by the HRCos (compliance with planning, accuracy, and clarity of the request).<br>
• Follows up with the missions on job descriptions of international staff (MI), brings to missions’ attention missing or outdated MIs. Files received MIs.<br>
• Ensures the updating of the international staff tracking table (HR Update) (mission dates, job openings, obtaining documents)<br>
• Compiles a table of the cell's mission positions to be opened, on a weekly basis.<br>
• If necessary, takes over the IMS job openings, particularly in emergency situations.<br>
• Supports missions and GPOs on the IMS propositions and matching process, based on requests/needs.<br>
Focal point for specific HR dossiers, under the supervision of the HROP:<br>
• Acts as a focal point for mobility program in Cell 5 missions; works with Amman Mobility Coordinators towards boosting interCell and international mobility of Cell 5 missions’ staff. Initiate and streamlines the communication between HRCOs, PDMs and Mobility Coordinator on mobility needs and concrete LHS detachment matchings from/to Cell 5 missions.<br>
• Acts as a focal point for any topics related to Compensations & Benefits (e.g. IRFFG, IMS benefits, …) with special focus on Rewards Review (information management, streamlining communication between missions and HQ, …). Support HROP on Benchmark topic (BM requests, hosting sections, follow us with the missions on timely submission of the requested information and documents, ….) and revision of IMS perdiem in Cell 5 missions. Solicits and coordinates the intervention of Comp&Ben referents.<br>
HR and administrative management of international mobile staff (IMS):<br>
• Under the supervision of HROP, acts as a focal point for any topics related to IRPII, including IMS exceptions; manages IRPII exception requests with the missions and HR Direction.<br>
• With collaboration from HRCos keep updating the IMS HR update file.<br>
• Monthly, as part of the IMS salary payment, checks the changes of the start and end dates of IMS contracts, positions and project allocations and confirm the monthly IMS payroll information to FAR.<br>
• Provide support to Field Movement Referents (FMRs) in the case of specific movements or visas.<br>
• Carries out/participate in HR briefings and debriefings according to the policy and ensures the SHU is alerted when needed.<br>
• Follows up with international staff on documents required for their departure (informed consents BIC, proof of life)<br>
• Consolidates, monitors and updates pre-departure briefing materials for international staff<br>
• Follows up on anticipated returns of IMS and files documents related to them<br>
• During the matching process and during the mission of IMS, may be required to support exception requests according to the procedure.<br>
Information / Reporting:<br>
• Pivot between the HR department and the missions, ensures sufficient information sharing between these entities so that the HR department can provide an appropriate support - in particular during the “tour du monde” meetings and during HR days.<br>
• Ensures that statistics and indicators are collected and passed on and participates in the analysis of these at least at the PoA and MYR and at the end of the year (HRNS).<br>
Meeting and specific platforms:<br>
• Participates in the monthly meetings "Tour du Monde" to open IMS positions and present the cell's HR/operational news<br>
• Participates in the weekly mini-desks of the cell.<br>
• Participates in the weekly meetings with HRCos<br>
• Participates in POA, MYR etc.<br>
• Participates in any other meeting deemed relevant<br>
• Keeps links with other OCG Cells’ Assistants to assure consistent management of mandatory IMS documents (POA, BIC), Kompas management etc.<br>
Organizational support to the Cell:<br>
• Help to organize Cell 5 group briefings/debriefings of international staff, ensures their briefing on information management.<br>
• Organizes group BIC briefings by RP/ARP.<br>
• In case of IMS briefing/debriefing in Amman, welcomes international staff, presents to them Cell 5 setup and ensures they have the necessary documents; supports with organization of the arrival and stay in needed.<br>
• Follows up on Cell 5 members international movements (flights, visas, hotels, ...) by liaising with Amman Support Office, supports with organization of the international movements if needed.<br>
• Supports the cell in the organization of meetings.<br>
• Supports the cell in the management of information such as cell archiving.<br>
• Focal point for updating all mission HR documents on KOMPASS and Cell 5 private SharePoint.<br>
• Coordinates the organization of Cell events as needed.<br>
• Additional tasks can be requested.</p>
<p><br>
<strong>Profile Requirements:</strong><br>
<strong>Education:</strong> Master’s degree in HR management (People Management or similar), Social Sciences, Political Science, Humanitarian or Development Studies, or other relevant degrees.<br>
Additional operational & HR MSF training is an asset.<br>
<strong>Experience: </strong>At least one year MSF experience as Field/office HR Admin OR Cell Assistant with MSF OCG.<br>
<strong>Technical Competencies:</strong><br>
IT: Windows 10, database, Excel (use of macros), Power BI.<br>
HR Tools and HR Fundamentals.<br>
<strong>Languages:</strong>English<br>
French and/or Arabic an advantage.<br>
<strong>Others:</strong>This position is open to both Jordanian and non-Jordanian applicants.<br>
<br>
If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by <strong>Saturday 22nd August 2026.</strong></p>
<p><br>
To: https://msfamman.recruitee.com/o/human-resources-operational-partner-support-2 </p>
<p><br>
Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</p>
<p>Job Purpose<br>To lead and coordinate all on‑site construction activities for the sulfuric acid expansion project, ensuring that work is executed safely, on schedule, within budget, and to the required quality standards.</p><p>Key Responsibilities</p><ul><li>Develop and implement the site construction execution plan in alignment with the overall project schedule.</li><li>Supervise and direct all site supervisors, engineers, and subcontractor teams, ensuring efficient resource allocation.</li><li>Monitor daily progress, identify bottlenecks, and take corrective actions to maintain the project timeline.</li><li>Enforce strict adherence to health, safety, and environmental regulations across all site operations.</li><li>Coordinate with the project manager, engineering team, and client representatives to resolve technical and interface issues.</li><li>Manage site logistics, including material handling, equipment staging, and temporary facilities.</li><li>Prepare and submit daily, weekly, and monthly progress reports to the project management office.</li><li>Lead site meetings and ensure clear communication among all stakeholders.</li></ul>
<p>POSITION SUMMARY Greet customers when they enter the shop, offer assistance in locating merchandise, and respond to questions regarding merchandise. Display merchandise in a neat, eye-appealing manner. Restock items as necessary, check expiration dates, and discard expired items. Keep storeroom neat and clean. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Verify customer identification as required. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. Follow checklist for opening and closing shop. Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>
<p>The procurement associate manages procurement processes, negotiates with suppliers, and ensures timely delivery of goods. This role involves identifying crucial suppliers, bargaining for purchase agreements, and ensuring that all products and materials adhere to company standards. Creating purchasing orders and procuring goods and services. Preparing reports and maintaining accurate inventory and procurement records. Performing research, issue reports, and communicating with vendors and suppliers (select suppliers based on quality and price) to get the best deals for the company. Minting good working relationships with suppliers and supervising their activities: Monitor, evaluate and improve supplier performance, according to an appropriate Service Level Agreement, on a continuous basis. Negotiating prices with suppliers to get best deal: Purchasing assistant works directly with vendors to gather and negotiate price lists, compare vendor offers for shipping rates and material prices, and maintain vendor contract records. Reviewing all purchase-related documents (good receipt PO, PO and the invoices) for errors before it is sent to finance. Tracking the status of orders, and reporting any delivery issues to affected supervisors. Responding to emergency requests and expediting orders as needed. Check in shipments to ensure quality Approve invoices for payment Overseeing shipping schedules and maintaining purchase records Working with warehouse staff to compare deliveries with purchase orders to identify discrepancies Updating and maintaining records of all orders. Following up on delays or orders that have been rescheduled. Ensuring all stock is packaged appropriately and delivered to the correct location in a timely manner. Prepare cost analysis for new orders. Perform other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>A bachelor's degree in Industrial Engineering or a similar field. Excellent communication skills. Negotiation skills. Time management skills</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><span><span>Amman Academy is one of the top international schools in Jordan and the world, and was recognised as an IB world school in 2006. It is a Pre-Kindergarten to Grade 12 private IB day school, teaching ages 3 to 19 bilingually in English and Arabic. The school is located in the heart of West Amman in the popular neighbourhood of Khalda.</span></span></span></p><br>
Short Description
<br><p>Main <strong>Qualifications</strong>:</p><br>
<ul>
<li>Bachelor's degree in English literature or any related fields</li>
<li>2-5 years of similar experience is a must.</li>
<li>Previous knowledge of IB system is a must.</li>
</ul><br><br>Job Description
<br><p>Your attributes will be expected to be driven by the<strong> AA Values:</strong></p><br>
<ul>
<li>Creativity and Innovation</li>
<li>Integrity</li>
<li>Well-being</li>
<li>Collaboration</li>
<li>Respect and Discipline</li>
<li>Educational Excellence</li>
</ul> <p>If you choose to apply for this position, please be aware that there are several <strong>milestones</strong> you will need to complete, including but not limited to:</p><br> <ul>
<li>Written Assessments</li>
<li>Subject specific assessments (When & If needed)</li>
<li>Demo Classes (For Faculty)</li>
<li>Multiple interviews</li>
</ul>
<br><br>Job Responsibilities
<br><br>Required Skills/Abilities
<br><p><span><span>Please write the Required Skills/Abilities.</span></span></p><br>
<br><br><br><p><span><span><span>At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures.<br>
All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years.<br>
We welcome applications from suitable qualified persons from all diverse backgrounds<br>
Please note, only shortlisted candidates will be contacted.</span></span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Company description Founded in London in 1970, Saatchi & Saatchi has evolved into a global creative powerhouse with 114 offices in 67 countries and over 6,500 employees. As part of Publicis Groupe, we excel in integrated communications, working with top global brands to create unforgettable campaigns. Our mantra, ‘Nothing is Impossible’, drives us to drive positive change through creativity. We pride ourselves on our unshakeable spirit and dedication to nurturing talent, ensuring your journey with us is one of continuous growth. Located across the UAE and KSA, Saatchi & Saatchi services the whole MEA region and consistently collects prestigious awards, namely ‘#2 Network of The Year’ at Dubai Lynx 2024, reflecting our commitment to leaving a positive impact. Our culture is what sets us apart. Join our fun traditions that drive creativity and bring everyone together while keeping spirits high. We love our office parties and the collaborative environment that helps us create outstanding work. Overview We’re looking for a passionate and curious Account Executive to be part of team, executing campaigns for an exciting brand. As an Executive it will be your responsibility to ensure the smooth delivery of briefs, managing internal / external stakeholders and ensuring timely delivery of assets. In particular, this role will have an emphasis on delivering 360- degrees campaigns at scale. In addition to external client service duties, the AE will help oversee assigned creative & campaigns , meeting planning coordination, creative, and/or production activities carried out by the agency on behalf of the client. Responsibilities Technical & Product Deliver on Accuracy, attention to detail, and timeliness Excellent oral/written communication skills with a keen ability to keep supervisors properly informed Being a self-starter: must be a quick learner, intuitive, and proactive Exceptional organizational and time-management skills Bringing a “fresh” approach to the business bringing new ideas to each project and task Accuracy of contract reports and follow-ups, as well as internal processes / cost estimates / invoicing / etc… Work hand in hand with our in-house design team to create best in class content. Ability to meet deadlines in a fast-paced environment while ensuring high standard of work Business Acumen & Operational Efficiency Understanding of the Client’s business is essential; the AE will be required to forge positive relationships with his/her Clients through consistent contact and diligent client service. Ability to build solid relations with other agency departments (Creative, Social media , Traffic, Planning, and Finance) to help facilitate efficient day-to-day internal operations. Innovative & Analytical Mindset Capability of understanding objectives and be able to develop and prepare all proper/required reporting on his or her assigned activities, including competitive analysis. Ability to approach jobs with a problem solving mentatlity People & Leadership Seeks others' feedback to develop self-awareness, strengths and address development area. Is able to proactively raise issues to improve effective team working and collaboration. Is able to communicate confidently in a clear, concise and articulate manner. Collaborates with stakeholders and embraces an inclusive based environment. Is able to make valuable contributions to discussions and brainstorming sessions, providing insight and point of view. Able to build relationships quickly with others and engages personally with peers and clients. Treats others with respect, listens to other perspectives, especially when they are different from own. Able to tackle problems in a timely manner and develop contingency plans that focus on problem resolution. Drives a culture of trust with Peers, clients and all other stakeholders. Self Is able to take ownership for actions and deals with consequences in a mature manner. Able to adjust performance based on experiences and feedback and showcases agility and flexibility. Displays openness to the ideas of others and leverages them when beneficial for the business. Showcases curiosity and open mindset towards new ways of doing things. Is able to set high impact objectives and goes above and beyond to exceed performance. Demonstrates the Growth Mindset and is able to take ownership of personal development and growth. Capable of constructively challenging the status-quo and takes risks to challenge internal and external perspectives. Approaches situations and individuals with honesty, integrity and humbleness. Displays resilience and maintains drives and a positive outlook when faced with challenges. Qualifications Maintaining a positive attitude even when under pressure: Above all, attitude before aptitude. Bachelor's degree in marketing or other related field 1-2 years experience in related field (some degree of advertising agency experience is necessary as the job requires a high level of understanding of advertising principles and agency functions). Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) Evidence of being solution driven and innovative with how they drive performance and delivery Exceptional communication skills that foster a strong relationship with team members and the client Expert time manager and ability to prioritize workload Ability to negotiate with team members and clients to accomplish tasks and drive projects forward Additional information R-4450 P-5036</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Day-to-Day Operations</strong> </p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p>
<p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> </p>
<p> <strong>Leading Food and Beverage Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Ensures and maintains the productivity level of employees.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p>
<p> Ensures compliance with all applicable laws and regulations.</p>
<p> Ensures compliance with food handling and sanitation standards.</p>
<p> Ensures staff understands local, state and Federal liquor laws.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Establishes guidelines so employees understand expectations and parameters.</p>
<p> Monitors alcohol beverage service in compliance with local laws.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p>
<p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Handles guest problems and complaints.</p>
<p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p>
<p> Ensures corrective action is taken to continuously improve service results.</p>
<p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p>
<p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p>
<p> Ensures employees receive on-going training to understand guest expectations.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Strives to improve service performance.</p>
<p> Ensures recognition is taking place across areas of responsibility.</p>
<p> </p>
<p> <strong>Additional Responsibilities</strong> </p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p>
<p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p>
<p> </p>
</div>
<div>
</div>
<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b><span>Working at Freudenberg: We will wow your world!</span></b></p><br><span>Responsibilities:</span><p><span>Key Responsibilities </span> </p><br><ul><li><p><span><span>Troubleshoot and repair machines </span></span></p><br></li><li><p><span><span>Reduce downtime of machines to support production demand</span></span></p><br></li><li><p><span><span>Design, engineer, and fabricate machine parts as required </span></span></p><br></li><li><p><span><span>Perform preventative maintenance on machines as scheduled </span></span></p><br></li><li><p><span><span>Meet with production leads and supervisors regarding operation of machines </span></span></p><br></li></ul><p>Additional<span> Responsibilities </span> </p><br><ul><li><p><span><span>Basic PLC knowledge and troubleshooting</span></span></p><br></li><li><p><span><span>Assist in the maintenance and repair production equipment’s</span></span></p><br></li><li><p><span><span>Perform routine maintenance functions and adjustments to equipment’s</span></span></p><br></li><li><p><span><span>Responsible for shop cleanliness, </span><span>safety</span><span> and compliance</span></span></p><br></li><li><p><span><span>Follow Health, Safety, Environmental, Quality and Lean standards</span></span></p><br></li></ul><p><span><span>Interactions: </span></span> <span><span>All functional areas of Production </span></span> </p><br><span>Qualifications:</span><p><span>Work Experience and Education </span> </p><br><ul><li><p><span><span>High School diploma or </span><span>equivalent level of education required</span></span></p><br></li><li><p><span><span>5+ years of machine repair experience in Production setting</span></span></p><br></li><li><p><span><span>Prior experience performing preventative Maintenance on machines</span></span></p><br></li><li><p><span><span>Electrical experience</span></span></p><br></li><li><p><span><span>Pneumatic experience</span></span></p><br></li><li><p><span><span>Prior experience effectively trouble-shooting automation equipmen</span><span>t</span></span></p><br></li></ul><p><span>Specific knowledge </span> </p><br><ul><li><p><span><span>Mechanical aptitude </span></span></p><br></li><li><p><span><span>Basic PLC knowledge and troubleshooting</span></span></p><br></li><li><p><span><span>Lift objects of various shapes, </span><span>sizes</span><span> and weights </span></span></p><br></li><li><p><span><span>Excellent listening skills and ability to follow instructions as well as provide directions on step-by-step repair process</span></span></p><br></li><li><p><span><span>Motivated, organized, eager to learn and possess a positive attitude toward the job</span></span></p><br></li></ul><p><span>Specific competencies </span> </p><br><ul><li><p><span><span>Motivated individuals who want to work and will show up to their scheduled shifts on time and excited and ready to work</span></span></p><br></li><li><p><span><span>High level of accuracy and attention to detail</span></span></p><br></li><li><p><span><span>Priorities setting capabilities, time management and flexibility</span></span></p><br></li><li><p><span><span>Trouble shooting and learning</span></span></p><br></li><li><p><span>Strong communication skills </span></p><br></li></ul><p> </p><br><p><span>The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.</span></p><br>Freudenberg Vileda Jordan Ltd. </div>
<p><h4>Job description</h4>
<p>An exciting career awaits you.</p>
<p>At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.</p>
<h4>Position overview</h4>
<p>The St. Paul Park Refinery has a full-time opening for an electrician who reports to the electrical foreman. The schedule for this position will be a 4-10 schedule Monday through Thursday, including some weekends and holidays. Occasionally, extra hours may be required. The electrician will support the operation of the refinery through properly maintaining refinery electrical systems. This allows for safe, compliant, and reliable refinery operation to support the refinery’s strategic business goals.</p>
<h4>Job duties</h4>
<ul>
<li>Use various tools and equipment to effectively troubleshoot, repair, install, and commission electrical systems including motor circuits, low and medium voltage switchgear and motor control centers, battery systems, UPS systems, motor operated valves, microprocessor-based protective relays, low and medium voltage power transformers, variable frequency drives, electric heat tracing control systems, electrical raceways, industrial lighting, and complex control systems.</li>
<li>Perform work per applicable standards and specifications (Marathon, industry, or manufacturer).</li>
<li>Execute preventative maintenance activities as part of the Mechanical Integrity Program.</li>
<li>Use and understand electrical one-line drawings, electrical schematics, and operate electrical testing equipment.</li>
<li>Properly execute lock out/tag out procedures, work permitting, and other standard industrial safety processes.</li>
<li>Adhere to and understand Marathon’s electrical safe work practices.</li>
<li>Rack in and out electrical circuit breakers.</li>
<li>Maintain required safety and development training per site plan.</li>
<li>Understand when electrical personal protective equipment (PPE) is necessary and don appropriate PPE when required.</li>
<li>Foster a positive attitude, willingness to collaborate, and team with others to accomplish work efficiently and to high quality standards.</li>
</ul>
<h4>Required qualifications</h4>
<ul>
<li>High school diploma or GED required.</li>
<li>Minnesota master or journey worker electrician license is required.</li>
<li>Minimum of 3 years of trade or relevant work experience required.</li>
<li>Ability to learn complex refinery-related material.</li>
<li>Valid driver’s license is required.</li>
<li>Transportation Worker Identification Card (TWIC) is required upon hire.</li>
<li>This position is on a 4-day, 10-hour (day shift) work schedule that runs Monday through Thursday and will require some work on weekends, nights, and holidays.</li>
<li>Successful candidates must be fit to perform the essential functions of the job and adhere to a strict drug and alcohol policy.</li>
<li>Applicants will be required to pass a pre-employment written test, hands-on test, and physical examination.</li>
<li>Familiarity with refinery equipment codes and standards.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Must be able to wear appropriate PPE in the refinery and be able to physically perform all tasks in the field. This may include but is not limited to working indoors, such as maintenance shops, outdoors in open areas, process units, at heights, and confined spaces with or without respiratory protection and limited mobility.</li>
<li>Must be able to support turnaround activities as required.</li>
</ul>
<h4>Pay</h4>
<p>This role has a starting rate of $54.91 while in training. The maximum rate for the position is $56.89 with demonstrated qualification and proficiency after being hired. Annual increases are scheduled.</p>
<h4>Location</h4>
<p>St Paul Park, Minnesota</p>
<h4>Additional information</h4>
<p>This is a full-time, regular employee position.</p>
<p>Marathon Petroleum Company LP is an equal opportunity employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, creed (including pregnancy, childbirth, breastfeeding or related medical conditions), religion, sex, sexual orientation, gender identity or expression, reproductive health decision-making, national origin, mental or physical disability, medical condition or AIDS/HIV status, ancestry, genetic information, military or veteran status, marital status, citizenship, or any other status protected by applicable federal, state, or local laws.</p>
<p>We will consider all qualified applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.</p>
<p>Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401(k) matching program, paid parental leave, and educational reimbursement. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.</p></p><p></p>
<p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large.</p><p>About the Role: Wiley is seeking a Mid Software Support Engineer with 2-3 years of experience to play a key role in supporting Wiley's Research Exchange platform. In this position, you will be responsible for application maintenance, support, troubleshooting, and continuous improvement activities. You will work closely with development teams and cross-functional stakeholders to ensure the stability, performance, and reliability of the platform. This role requires a proactive problem solver who can investigate issues, drive resolutions for incidents and service requests, and contribute to enhancing the overall user experience and operational effectiveness of the application.</p><p>How You Will Make an Impact</p><ul><li>Provide technical expertise in application maintenance, support, troubleshooting, and issue resolution.</li><li>Collaborate closely with development teams to implement fixes, enhancements, and platform improvements.</li><li>Investigate and resolve incidents and service requests, ensuring timely communication and resolution.</li><li>Take ownership of complex support issues and provide guidance to junior team members on troubleshooting and problem resolution.</li><li>Contribute to the refinement of support processes, Incident Management practices, and operational workflows.</li><li>Proactively identify opportunities for application performance, reliability, and process improvements.</li><li>Perform root cause analysis and document findings, recommendations, and preventative actions.</li><li>Create and maintain technical documentation, standard operating procedures (SOPs), and solution requirements.</li><li>Leverage AI-powered tools, including Microsoft Copilot, to assist with debugging, issue analysis, and troubleshooting activities.</li></ul><p>What We Look For</p><ul><li>2-3 years of experience in software support, software development, or testing of web-based enterprise applications.</li><li>Hands-on experience with support and monitoring tools such as Jira Service Management (JSM) , Dynatrace , Kibana , and Elasticsearch .</li><li>Strong analytical, troubleshooting, and critical-thinking skills with exceptional attention to detail.</li><li>Excellent verbal and written communication skills, with the ability to effectively engage both technical and non-technical stakeholders.</li><li>Demonstrated experience supporting and troubleshooting web-based applications and integration technologies.</li><li>Ability to work independently while also contributing effectively within a collaborative team environment.</li><li>Experience onboarding new team members and mentoring junior colleagues.</li><li>Proven ability to proactively identify issues, develop solutions, implement fixes, and recommend practical workarounds when required.</li><li>Understanding of RESTful web services and experience using APIs for troubleshooting and analysis.</li><li>Ability to write and execute SQL queries and work with relational databases.</li><li>Experience utilizing AI tools, such as Microsoft Copilot, to improve debugging efficiency, issue tracing, and problem resolution.</li><li>Commitment to continuous learning, process improvement, and delivering high-quality support services.</li></ul><p>We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what s next in science, education, and publishing creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>2-3 years of experience in software support, software development, or testing of web-based enterprise applications.</p><p>Hands-on experience with support and monitoring tools such as Jira Service Management (JSM) , Dynatrace , Kibana , and Elasticsearch .</p><p>Strong analytical, troubleshooting, and critical-thinking skills with exceptional attention to detail.</p><p>Excellent verbal and written communication skills, with the ability to effectively engage both technical and non-technical stakeholders.</p><p>Demonstrated experience supporting and troubleshooting web-based applications and integration technologies.</p><p>Ability to work independently while also contributing effectively within a collaborative team environment.</p><p>Experience onboarding new team members and mentoring junior colleagues.</p><p>Proven ability to proactively identify issues, develop solutions, implement fixes, and recommend practical workarounds when required.</p><p>Understanding of RESTful web services and experience using APIs for troubleshooting and analysis.</p><p>Ability to write and execute SQL queries and work with relational databases.</p><p>Experience utilizing AI tools, such as Microsoft Copilot, to improve debugging efficiency, issue tracing, and problem resolution.</p><p>Commitment to continuous learning, process improvement, and delivering high-quality support services.</p>
<p ><strong >Position:</strong> Case Worker </p>
<p ><strong >Job site:</strong> Amman</p>
<p ><strong >Reports to:</strong> (Hierarchical and Technical) Protection Team Leader.</p>
<p ><strong >Status:</strong> Fulltime.</p>
<p ><strong >About INTERSOS:</strong></p>
<p >INTERSOS is an Italian humanitarian organization that works all over the world bringing assistance to people in danger, including victims of natural disasters and armed conflicts. We intervene to effectively meet the needs of people in crisis, with particular attention to vulnerable groups, women and children. We provide primary assistance in terms of food, shelter, medical assistance and basic goods, while also ensuring that basic needs, education, safe water and health needs are met during the recovery phase.</p>
<p >Since 2012, INTERSOS has had operations in the Middle East to contribute towards ensuring emergency relief and social protection assistance for Syrian refugees fleeing their home in search of safety, with special focus on most vulnerable groups (children, women, elderly and persons with special needs).</p>
<p >In Jordan, INTERSOS has focused its humanitarian response on supporting Syrian families displaced across urban and rural areas, as well as vulnerable host communities, witha programme that concentrates on protection</p>
<p ><strong >Purpose/objective of the position:</strong></p>
<p >Under the supervision of the Case Workers Team Leader and with technical support from the Protection Coordinator, Case Worker will be responsible to identify and assess cases in need of individual support. The Case Worker will act according to the guiding principles of GBV and Child Protection case management and will ensure a non-discriminatory approach, act according to the best interests of the child, ensure accountability, respect professional boundaries, and avoid conflicts of interest.</p>
<p ><strong >Generic Duties:</strong></p>
<ul >
<li >Conduct intake interviews with individuals identified by the team during outreach work or referred by other agencies, and open a case if vulnerability criteria are met; </li>
<li >Perform service mapping assessments; </li>
<li >Conduct initial (rapid) assessments for individual cases and prioritize them according to risk level, including psychosocial assessments of vulnerable cases that take into account environmental, emotional, behavioral, and social factors as well as resources and strengths that impact the individual well- being;</li>
<li >Conduct home visits to assess beneficiaries’ living conditions when necessary;</li>
<li >Develop a tailored case plan with the client, based on needs identified during the assessment;</li>
<li >Refer beneficiaries to appropriate services and when necessary, accompany them to different service providers;</li>
<li >Provide continuous basic emotional support and counselling through regular follow-up meetings, establishing a relationship built on trust respecting confidentiality protocols;</li>
<li >Document cases on the internal case management platform and ensure that any progress on action plan and any significant change in client’s psychosocial well-being and overall situation is timely and duly recorded;</li>
<li >Ensure proper and safe filing and archiving of case management files to maintain data confidentiality’;</li>
<li >Discharge cases when objectives in the case plan are met and no further needs are identified;</li>
<li >Join in the awareness raising activities in coordination with social workers, when it is necessary to identify and respond to cases immediately;</li>
<li >Carry out all tasks in line with the existing SoPs, and respecting key protection principles, including but not limited to: do no harm, non-discrimination, confidentiality, accountability and need-to-know principles;</li>
<li >Participate in internal case management meetings and bring to immediate attention any case of special/emergency needs to the Case Worker Team Leader;</li>
<li >Ensure good relationships and coordination with the main service providers in the area of intervention to improve identification of persons with specific needs for prompt referral, follow up and information sharing;</li>
<li >Manage the hotline according to the internal procedures and under the supervision of the Case Workers Team Leader;</li>
<li >Ensure the provision of emergency cash assistance for the most vulnerable clients, according to the needs of the clients, the agreed criteria and the internal procedures and under the supervision of the Case Workers Team Leader;</li>
<li >Identify and report gaps in the availability and quality of services provision for clients in the target areas;</li>
<li >Accomplish any other assignments given by supervisors or Protection Specialist/Protection Coordinator.</li>
</ul>
<p ><strong >Other Responsibilities:</strong></p>
<ul >
<li >Uphold the INTERSOS Code of Conduct and policies;</li>
<li >Ensure the respect of the core humanitarian principles: neutrality, impartiality, independence, and humanity and the respect of the “do no harm” principle of humanitarian action.</li>
<li >Strictly follow the internal procedures, policies (PSEA, CPP etc.) and guidelines and Standard Operating Procedures (SOPs).</li>
<li >The staff is allowed to drive INTERSOS vehicles for working-related purposes following the standard operating procedures (sops) for the use of INTERSOS vehicles and movement planning (fleet management) and after having obtained the clearance to drive</li>
</ul>
<p ><strong >Minimum requirements</strong></p>
<ul >
<li >University degree in Social Services, Community Development, Psychology or Social Work degree and/or equivalent practical field experience, preferably with a humanitarian organization; </li>
<li >Ideally at least 1 years of experience in protection related sectors, including at least 1 year of experience in emergency projects; </li>
<li >Previous Experience with NGOs will be an asset;</li>
<li >Extensive field experience and an in–depth knowledge of refugees’ context;</li>
</ul>
<p ><strong >Other requirements:</strong></p>
<ul >
<li >Native Arabic -Good written and spoken English</li>
<li >Strong team spirit, comfortable in a multi-cultural environment</li>
<li >Excellent analytical skills, observation and analysis capacity, and reporting skills.</li>
<li >Very strong interpersonal skills: strong communication and diplomatic skills</li>
<li >Practical and problem-solver</li>
<li >Ability to deal with heavy work pressure</li>
<li >Excellent time management skills and resourcefulness with attention to details.</li>
</ul>
<p >The HR Department will begin reviewing applications before or after the closing date of the announcement once a sufficient number of applicants has been received. Therefore, we kindly encourage you to apply as soon as possible.<br >
</p>
<p><h4>Job summary<\/h4>\n<p>Assists the director of loss prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests, and property. Maintains logs, certifications, and documents required by law and standard operating procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<\/p>\n\n<h4>Candidate profile<\/h4>\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 4 years experience in the security\/loss prevention or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in criminal justice or related major; 2 years experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<h4>Managing security\/loss prevention operations<\/h4>\n<ul>\n<li>Assists in the development and implementation of emergency procedures.<\/li>\n<li>Collaborates with the director of loss prevention on ways to continually improve departmental performance.<\/li>\n<li>Comply with policies on proper investigative procedures for loss of property assets.<\/li>\n<li>Maintain proper documentation of property patrols.<\/li>\n<li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Reports any procedure violations to the director of loss prevention and appropriate management.<\/li>\n<li>Strives to improve service performance.<\/li>\n<li>Supervises security staff to effectively monitor and protect property assets.<\/li>\n<li>Performs duties of the director of loss prevention in his\/her absence.<\/li>\n<\/ul>\n\n<h4>Leading security\/loss prevention teams<\/h4>\n<ul>\n<li>Assists director of loss prevention in establishing guidelines and training so employees understand expectations and parameters.<\/li>\n<li>Celebrates successes and publicly recognizes the contributions of team members.<\/li>\n<li>Communicates critical information to loss prevention officers based on knowledge gained at pre- and post-convention meetings.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Helps employees and guests obtain necessary medical attention on a timely basis.<\/li>\n<li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Utilizes an \"open door\" policy.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<\/li>\n<li>Meets quality standards and customer expectations on a daily basis.<\/li>\n<li>Handles guest problems and complaints effectively.<\/li>\n<li>Interacts with guests to obtain feedback on product quality and service levels.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<\/ul>\n\n<h4>Conducting human resources activities<\/h4>\n<ul>\n<li>Assists in maintaining required OSHA programs and statistical data.<\/li>\n<li>Assists in the management of claims by ensuring proper procedures are followed and documented.<\/li>\n<li>Brings issues to the attention of the department manager and human resources as necessary.<\/li>\n<li>Reports all employee accidents and guest liability incidents to claims reporting service in a timely manner.<\/li>\n<li>Administers property policies fairly and consistently.<\/li>\n<li>Certifies security staff in first aid and CPR.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Trains security staff to effectively monitor and protect property assets.<\/li>\n<li>Trains staff on proper patrol procedures.<\/li>\n<\/ul>\n\n<h4>Additional responsibilities<\/h4>\n<ul>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Informs and\/or updates the executives, the peers, and the subordinates on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \u201cWonderful Hospitality. Always.\u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that\u2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\u2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand\u2019s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you\u2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities<\/p><p><\/p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Budgets<br>• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.<br>• Maintains a positive cost management index for kitchen and restaurant operations.<br>• Utilizes budgets to understand financial objectives.<br>Leading Food and Beverage Team<br>• Manages the Food and Beverage departments (not catering sales).<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees all culinary, restaurant, beverage and room service operations.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Provides excellent customer service to all employees.<br>• Responds quickly and proactively to employee's concerns.<br>• Provides a learning atmosphere with a focus on continuous improvement.<br>• Provides proactive coaching and counseling to team members.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Monitors and maintains the productivity level of employees.<br>• Develops specific goals and plans to prioritize, organize, and accomplish work.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Responds quickly and proactively to guest's concerns.<br>• Understands the brand's service culture.<br>• Drives alignment of all employees, team leaders and managers to the brand's service culture.<br>• Sets service expectations for all guests internally and externally.<br>• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.<br>• Verifies all banquet functions are up to standard and exceed guest's expectations.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Conducts performance reviews in a timely manner.<br>• Promotes both Guarantee of Fair Treatment and Open Door policies.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.<br>Additional Responsibilities<br>• Complies with all corporate accounting procedures.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Drives effective departmental communication and information systems through logs, department meetings and property meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Job Tiltle <strong>Software </strong><strong>Implementation</strong> <strong>Officer</strong><br>
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<p><strong>JOB SUMMARY </strong></p>
<p>The <strong>Software </strong><strong>Implementation</strong> <strong>Officer</strong> supports the deployment and implementation of software solutions, ensuring smooth transitions and minimal downtime across program sites. This role involves assisting in the preparation, coordination, and execution of software installations, updates, and configurations across diverse technical and field environments.</p>
<p>Working within a cross-functional team, the officer collaborates closely with stakeholders to conduct pre-deployment assessments, configure systems, resolve technical issues, and provide hands-on or remote support throughout rollouts. The role also contributes to deployment documentation, user training, and ongoing support to ensure that systems are effectively adopted and aligned with programmatic needs.</p>
<p>The ideal candidate has a solid understanding of software deployment processes and tools, strong attention to detail, and excellent communication skills. Flexibility, adaptability, and a collaborative mindset are essential for thriving in dynamic and often resource-constrained NGO settings.</p>
<p> </p>
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<p>MAIN TASKS AND RESPONSABILITIES</p>
<p> </p>
<p><strong>1. Deployment Planning, Implementation and Support (50%)</strong></p>
<ul>
<li>Conduct discovery sessions to gather deployment requirements from clients and field teams</li>
<li>Perform technical assessments to evaluate pre-deployment readiness across country or field sites</li>
<li>Contribute to deployment and training planning in collaboration with the Head of Department (HoD) and IT team</li>
<li>Assist in transition planning for software implementations, including testing, installations, and data integrity validation</li>
<li>Support global rollout efforts across International Medical Corps’ missions and coordinate with external partners</li>
<li>Execute and monitor software deployments, providing real-time technical support during rollouts</li>
<li>Deliver in-person or remote training sessions to healthcare staff and end users</li>
<li>Provide Tier 1 and Tier 2 support during go-live and post-deployment phases</li>
<li>Perform routine system maintenance, including patches, updates, and configuration changes</li>
<li>Travel up to 50% to low-resource settings to assist with deployments, training, and support activities</li>
</ul>
<p> </p>
<p><strong>2. Documentation, Compliance and Continuous Improvement (50%)</strong></p>
<ul>
<li>Assist in creating and updating user guides, training materials, and technical documentation</li>
<li>Track deployment progress and maintain records of implementation activities and lessons learned</li>
<li>Responding to system issues, escalate complex problems, and document resolutions for internal use</li>
<li>Collaborate with the HoD and medical teams to ensure system compliance with privacy, security, and regulatory standards</li>
<li>Participating in collaborative teams focused on improving system functionality and user experience</li>
<li>Gather, document, and share user feedback to inform system enhancements</li>
<li>Support the implementation of data protection protocols and contribute to internal audits or compliance checks</li>
<li>Stay up to date with industry trends and best practices in digital health, deployment strategies, and health information systems</li>
</ul>
<p> </p>
<p>Perform additional duties assigned by supervisors to support departmental and organizational goals</p>
<p> </p>
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<p><strong>MINIMUM REQUIREMENTS</strong></p>
<p> </p>
<ul>
<li>Bachelor’s degree in pharmacy or a related health field.</li>
<li>Minimum 1 years of experience in NGO healthcare, pharmaceutical services, or project coordination.</li>
<li>Hands-on experience with health information systems.</li>
<li>Understanding of healthcare or supply chain workflows.</li>
<li>Ability to interpret and follow technical instructions accurately.</li>
<li>IMC Experience is preferable.</li>
<li>Excellent communication and interpersonal skills in multicultural environments.</li>
<li>Willingness to provide on-site or remote support during rollout phases.</li>
<li><strong>Willingness to travel up to 50% to low-resource settings</strong></li>
<li>Proficient in English language is required.</li>
</ul>
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<p><strong>Additional Information</strong></p>
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<p><strong>Travel Required:</strong> 50 % of Time</p>
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<p><strong>Scope (Financial / Non-Financial):</strong></p>
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<p><strong>Key Contacts (Internal and External):</strong></p>
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<p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p>
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<p><strong>Ethical Conduct at International Medical Corps</strong></p>
<p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our <em>Code of Conduct and Ethics</em> and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our <em>Code of Conduct and Ethics</em>, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p>
<p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p>
<p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the <em>Code of Conduct and Ethics, </em>all staff are required to report suspected or actual misconduct or violations of organizational policies. Our <em>Code of Conduct and Ethics</em> and <em>Whistleblower Policy</em> prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p>
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<p><strong>Equal Opportunities</strong> </p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Director of Loss Prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security/Loss Prevention Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Collaborates with the Director of Loss Prevention on ways to continually improve departmental performance.<br>• Comply with policies on proper investigative procedures for loss of property assets.<br>• Maintain proper documentation of property patrols.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Implements action plans to monitor and control risk.<br>• Reports any procedure violations to the Director of Loss Prevention and appropriate management.<br>• Strives to improve service performance.<br>• Supervises security staff to effectively monitor and protect property assets.<br>• Performs duties of the Director of Loss Prevention in his/her absence.<br>Leading Security/Loss Prevention Teams<br>• Assists Director of Loss Prevention in establishing guidelines and training so employees understand expectations and parameters.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates critical information to Loss Prevention officers based on knowledge gained at pre- and post-convention meetings.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Helps employees and guests obtain necessary medical attention on a timely basis.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Utilizes an "open door" policy.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Ensuring Exceptional Customer Service<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Meet quality standards and customer expectations on a daily basis.<br>• Handles guest problems and complaints effectively.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Sets a positive example for guest relations.<br>Conducting Human Resources Activities<br>• Assists in maintaining required OSHA programs and statistical data.<br>• Assists in the management of claims by ensuring proper procedures are followed and documented.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Report all employee accidents and guest liability incidents to Claims Reporting Service in a timely manner.<br>• Administer property policies fairly and consistently.<br>• Certify security staff in first aid and CPR.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Trains security staff to effectively monitor and protect property assets.<br>• Trains staff on proper patrol procedures.<br>Additional Responsibilities<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>