Architectural supervisor Jobs - Amman Jordan
1356 Jobs Found
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<p><strong>OCWP Coordinator</strong></p>
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<p><strong>G7 – Step 1</strong></p>
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<p><strong>1520 JOD</strong></p>
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<p><strong>Department</strong></p>
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<p><strong>Programs</strong></p>
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<p><strong>Reports to</strong></p>
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<p><strong>Head of Programmes</strong></p>
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<p><strong>Location</strong></p>
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<p><strong>Amman</strong></p>
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<p><strong>Staff reporting to this post: </strong></p>
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<p><strong>OCW Officers </strong></p>
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<p><strong>Islamic Relief Jordan</strong><br>
Islamic Relief Jordan is a country branch of Islamic Relief Worldwide. Islamic Relief Worldwide is an internationally recognized charity, looking back on nearly 40 years of experience in humanitarian and developmental aid. It was founded in 1984 in Birmingham, UK, in response to the devastating famine in the Horn of Africa. Since then, Islamic Relief has grown into a charity that is active worldwide, putting development projects, emergency aid, and rebuilding projects into action in over 28 countries around the world.</p>
<p>Islamic Relief Jordan (IRJ) began its operations in 1997 with orphan’s sponsorship, sponsoring hundreds of orphans living in Jordan. IRJ extended its programs to seasonal projects with Ramadan and Qurbani distributions and In-Kind donations. IRJ has established strong partnership with international non-governmental organization and local one’s strengthening the overall response to the Syria crisis. At the onset of Syria humanitarian crisis in late 2011, IRJ provided emergency response to those affected by violence in Syria and has since then scaled up its capacity and operations with number of 70 staff across the country.</p>
<p><strong>Our values and commitment to safeguarding:</strong></p>
<p>Islamic Relief Jordan is fully committed to preventing, detecting, and responding to all forms of misconduct in the workplace, including but not limited to—sexual harassment, exploitation and abuse, breaches of integrity, and financial misconduct. The organization is equally committed to safeguarding and promoting the rights and welfare of children, young people, adults, and rights-holders engaged through its programs and activities.</p>
<p>All staff, volunteers, and contractors are required to fully comply with Islamic Relief Jordan’s Code of Conduct. Compliance is a fundamental condition for continued employment or engagement with the organization. Islamic Relief Jordan places the highest priority on recruiting and retaining individuals who demonstrate practical adherence to the organization’s core values: <strong>Sincerity, Excellence, Compassion, Social Justice, and Custodianship</strong>.</p>
<p>The post holder is required to complete the appropriate level of mandatory safeguarding training and is fully responsible for understanding, implementing, and adhering to all relevant organizational safeguarding policies and procedures.</p>
<p>Islamic Relief Jordan is an equal opportunity employer committed to maintaining a diverse, inclusive, and respectful working environment. All qualified applicants are considered based on merit, without discrimination on the basis of age, gender, disability, ethnicity, nationality, or any other status.</p>
<p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. Islamic Relief Jordan also participates in the Inter-Agency Misconduct Disclosure Scheme.</p>
<p><strong>Job purpose:</strong></p>
<ul>
<li>The Orphan and Child Welfare (OCW) Coordinator is responsible for leading and managing the IRJ OCW programme to meet IRW Global OSP objectives: To support the wellbeing of sponsored children of all ages and abilities and their families, by financing and supporting programmes to give them access to education, health, nutrition, protection, and shelter, as well as sustainable livelihoods for their families. The programme should enhance the overall quality of life and well-being of sponsored families and their children.</li>
</ul>
<p><strong>Technical Level </strong><strong>(Only key points to be mentioned rather than activities) </strong></p>
<ul>
<li>Implementation of programme activities as per IRW OSP Manual and OCW Policy, within budget and scope.</li>
<li>Design and implement IRJ strategy to implementation of global programme that includes a holistic approach to the well-being of children in Jordan.</li>
<li>Ensuring that the OCWP in Jordan is implemented in line with IRW CP, Safeguarding and Complaints and Feedback Mechanism Policies, including assessing compliance and taking appropriate measures.</li>
<li>Establishing and maintaining referral channels for the OSP that are disseminated to families in Jordan in collaboration with technical colleagues (health, education, livelihoods, safeguarding, CP etc.)</li>
<li>In line with IRJ business plan and in coordination with HoP, lead on identifying complementary-to-OSP interventions that support the achievement of OSP objectives, and draft project proposals and CNs to secure funding.</li>
<li>Support advocacy interventions which aim to ensure women and children are more aware about their social and economic entitlements and able to live in an environment in which their rights are protected.</li>
</ul>
<p><strong>Operational Level </strong>(Only key points to be mentioned rather than activities.</p>
<ul>
<li>Ensure strong relationships and coordination with other IRJ, IRW and IR Partner departments to implement and further the objectives of the programme.</li>
<li>Line management of OCW Officers and supporting their development in managing their respective Assistants.</li>
<li>Building and maintaining relationships with relevant external stakeholders, including government and local NGOs and CBOs.</li>
<li>Strategically drive growth of IRJ sponsorship programming, including through new innovative measures.</li>
<li>Build and maintain a strong, productive and healthy team environment.</li>
<li>Ensure implementation of programme on-budget.</li>
</ul>
<p><strong>KEYACCOUNTABILITIES </strong><strong>(</strong>The following are the main responsibilities that the role holder will be accountable for: )</p>
<p>Technical (Elaborate the technical key results areas in detail).</p>
<ul>
<li>Design and implement effective monitoring system programme activities as per IRW OSP Manual and OCW Policy, within budget and scope.</li>
<li>Design annual ODS budgets to meet department needs, and monitor spending and implementation to ensure on-budget delivery, highlighting potential under/over-spends timely and acting accordingly.</li>
<li>Design and implement annual plans that aim to further grow and develop the OSP. Plans should be aligned to IRW global objectives and reflective of country context.</li>
<li>Responsible for development of efficient referral mechanism by bridging the gap between sponsored families / communities and service providers. </li>
<li>Proactively identify and secure opportunities for interventions to complement the OSP through avenues, including through issuing assessments and analysing Al Yateem data.</li>
<li>Closely work with HoP in designing, drafting concept notes, project proposal and budgets for complementary-to-OSP interventions.</li>
<li>Ensure timely disbursement, monitoring and reporting of 1-2-1 Sponsorship Cash Assistance.</li>
<li>Develop and deliver progress reports, proposals, documentation and presentations to various audiences.</li>
<li>Actively monitor and address risks to the OSP.</li>
<li>Operational (Elaborate the operational key results areas in detail).</li>
<li>Ensure effective and complaint management of the IR USA funded Complementary Funds Project</li>
<li>Design, implement and lead on capacity building plans and initiatives for the OCWP team</li>
<li>Embed practices within OCWP to ensure awareness amongst targeted HHs of safeguarding, CP and complaints and feedback policies.</li>
<li>Implement initiatives that raise awareness amongst groups on child and women’s rights and protection issues.</li>
<li>Lead on planning and execution of IR Partner visits to project areas.</li>
<li>Design internal and external referral mechanism to support access of families to services to meet varying needs.</li>
<li>Ensure staff have adequate understanding of child protection and safeguarding, and program activities are delivered to highest CP and safeguarding standards, including through training of staff.</li>
<li>To represent IRJ in meetings with government and other NGOs whenever needed.</li>
<li>Close coordination and building of relationships with other IRJ departments to ensure quality and timely delivery of programme.</li>
<li>Ensure accurate and complaint record-keeping is in place, in coordination with MEAL and Complaints Focal Point.</li>
<li>Embed IR zero tolerance policy towards bribery and corruption throughout the programme</li>
<li>In depth understanding of IR values and their demonstration in the field while working with communities.</li>
<li>Ensure focus on marginalised groups and adaptation of intervention as appropriate to meet their needs.</li>
<li>Participation and facilitation in implementation of IR seasonal programmes, emergency response and other interventions that are not implemented by OSP, but target sponsored orphans and their families, as and when required.</li>
</ul>
<p><strong>PERSON SPECIFICATION</strong></p>
<p>It is essential that the post holder shows a good understanding and sympathy with Islamic values and principles as well as commitment to Islamic Relief Worldwide vision, mission and core values.</p>
<p><strong>Education:</strong></p>
<p>Bachelor’s or Master’s Degree preferably in Social Sciences</p>
<p> </p>
<p><strong>Experience:</strong></p>
<ul>
<li>5 years’ Minimum experience of similar role in an NGO</li>
<li>Proven experience in monitoring and evaluation of programmes</li>
<li>Demonstrable team management skills, and able to create a productive team environment.</li>
<li>Ability to analyse difficult and complex situations and develop solutions to address these.</li>
<li>Demonstratable ability to effectively develop project plans and budgets and ensure timely delivery of results.</li>
</ul>
<p> </p>
<p><strong>Computer Skills:</strong></p>
<p>MS Office, Outlook, Enterprise Resource Planning (ERP) systems familiarity</p>
<p> </p>
<p> </p>
<p><strong>Key Personal Qualities:</strong></p>
<ul>
<li>Strong emotional intelligence and resilience, and able to maintain self-control in difficult situations.</li>
<li>Strong leadership and decision-making skills</li>
<li>Good communication skills in Arabic as well as English language which delivers information with clarity in a wide range of situations.</li>
<li>Has a positive nature and able to overcome issues that create hindrance in achievement of entrusted goals /objectives.</li>
<li>Has a learning attitude and a continuous improvement philosophy.</li>
<li>Strong diplomatic and conflict resolution skills.</li>
<li>Innovative and strategic approaches to work.</li>
<li>Excellent organizational and problem-solving skills.</li>
</ul>
<p> </p>
<p><strong>Value Added Skills</strong> (Please mention training / skills which can add value if the candidate is already equipped with):</p>
<ul>
<li>Experience in implementing CP and safeguarding activities</li>
<li>Knowledge on child and women rights issues</li>
<li>Experience in implementation of distributions and cash programming activities</li>
<li>Networking, relationship-building and influencing skills</li>
</ul>
<p> </p>
<p><strong>Languages:</strong></p>
<ul>
<li>Very good in spoken and written English.</li>
<li>Fluency in spoken and written Arabic</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
<p>Starting position: 15/10/2026<br>
<br>
Duration : Fixed-term Contract (12 Month Duration)<br>
<br>
Rate of activity : 100%<br>
<br>
Place of work : MENA Regional Office - Amman, Jordan<br>
<br>
Deadline for applications: Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.</p>
<p>Context :<br>
<br>
Terre des hommes Lausanne (Tdh), Switzerland’s largest children’s rights organization, maintains a strong presence across the Middle East and North Africa region. We operate in seven countries: Jordan, Egypt, Afghanistan, Lebanon, Syria, Iraq, and Palestine, with our regional office based in Amman.</p>
<p>The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p>
<p>Mission:</p>
<p>The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes.</p>
<p>The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes.</p>
<p>The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations.</p>
<p>In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements.</p>
<p>The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.<br>
<br>
Main responsibilities:</p>
<p><br>
National Regional Staff HR Management</p>
<p>· Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</p>
<p>· Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</p>
<p>· Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</p>
<p>· Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</p>
<p>· Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</p>
<p>· Support learning and development activities including training coordination and capacity-building initiatives.</p>
<p>· Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</p>
<p>International Regional Staff Administrative Support</p>
<p>· Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</p>
<p>· Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</p>
<p>· Follow up on medical checks and related documentation for international staff.</p>
<p>· Support contract administration, including renewals and amendments.</p>
<p>· Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</p>
<p>Stakeholder Management (Internal & External)</p>
<p>· Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</p>
<p>· Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</p>
<p>· Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</p>
<p>· Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</p>
<p>· Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</p>
<p>· Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</p>
<p>Regional HR Support</p>
<p>· Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</p>
<p>· Support implementation of HR tools, templates, systems, and standard procedures across the region.</p>
<p>· Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</p>
<p>· Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</p>
<p>· Support capacity building for country HR focal points through guidance, coaching, and technical advice.</p>
<p>HR Reporting & Analytics</p>
<p>· Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</p>
<p>· Maintain and update HR dashboards and trackers for regional office.</p>
<p>· Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</p>
<p>· Ensure accuracy and consistency of HR data across all systems and reports.</p>
<p> </p>
<p>Compliance & Regulatory Management</p>
<p>· Ensure adherence to local labor laws, organizational HR policies, and donor requirements.</p>
<p>· Support internal and external HR audits by ensuring proper documentation and record-keeping.</p>
<p>· Monitor compliance with contractual obligations, probation requirements, and HR procedures.</p>
<p>· Follow up on statutory obligations including social security, income tax, and legal reporting requirements.</p>
<p>· Identify HR compliance risks and escalate issues to the Regional HR Coordinator when necessary.</p>
<p> </p>
<p>HR Administration Support</p>
<p>· Manage HR-related administrative tasks including preparation and processing of HR correspondence, letters, and certificates.</p>
<p>· Support organization of workshops, trainings, and staff events, including visa and per diem processing.</p>
<p>· Coordinate procurement and administrative follow-up for HR-related needs such as training materials, consultants, and service contracts.</p>
<p>· Ensure proper filing, archiving, and documentation of HR and administrative records in line with audit requirements.</p>
<p>· Support office-level administrative coordination related to HR processes and staff welfare activities.</p>
<p>· Follow up on HR-related payments and administrative claims in coordination with finance and other relevant departments.<br>
<br>
Required skills and competencies:<br>
<br>
Interpersonal Skills</p>
<p>· ability to work with a diverse team and adjust work schedules as necessary to meet work objectives and priorities in a professional manner.</p>
<p>· High attention to details, organized, and ability to prioritize workload.</p>
<p>· Strong verbal and written communication skills and ability to communicate HR policies and procedures clearly to diverse audiences.</p>
<p>· Maintains confidentiality when handling sensitive employee information, and demonstrates sound judgment, discretion, and ethical behavior.</p>
<p>· ability to establish and maintain positive working relationships with employees, managers, HQ teams, government authorities, and external service providers.</p>
<p>Organizational Skills</p>
<p>· Strong organizational and coordination skills, with the ability to manage multiple HR processes</p>
<p>· Ability to manage HR data, maintain trackers, and produce accurate reports.</p>
<p>· Follows through on actions and monitors progress until completion.</p>
<p>· Conflict resolution skills<br>
<br>
**The full Job Description will be shared with shortlisted candidates.**<br>
<br>
Profile :<br>
<br>
Education :</p>
<ul>
<li>
<p>Bachelor’s degree in business administration, HR Management, Law, Social sciences, or a related field is required.</p>
</li>
</ul>
<p>Training/Qualifications</p>
<ul>
<li>
<p>Additional certifications in Human Resources (e.g., SHRM) are considered a strong asset.</p>
</li>
<li>
<p>Proven training in Labor Law and Employment Regulations, Employee Relations and Conflict Management, HR Information Systems (HRIS) or any other relevant HR trainings is highly desirable.</p>
</li>
<li>
<p>Familiarity with humanitarian standards, PSEAH (Prevention of Sexual Exploitation, Abuse and Harassment), Code of Conduct, Duty of Care and Staff Wellbeing is essential.</p>
</li>
<li>
<p>Experience / Skills :<br>
Minimum of 4–6 years of relevant experience in Human Resources similar role, preferably within humanitarian or development organizations.</p>
</li>
<li>
<p>Minimum 4 years of experience in an NGO/International Institution in a similar position (preferred).</p>
</li>
<li>
<p>Proficiency in managing payroll, leave management, national labor laws, and all relevant national HR processes and the full HR cycle.</p>
</li>
<li>
<p>Prior involvement in remote coordination or support to field missions is highly desirable.<br>
<br>
Languages :<br>
Native Arabic speaker with excellent command of English (spoken and written).<br>
<br>
IT knowledge :<br>
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using digital tools for inventory, procurement, and reporting.Experience with ERP is an asset.<br>
<br>
Salary :<br>
Following Tdh salary scale in Jordan</p>
</li>
</ul>
<p>Tdh General Code of Conduct and Ethical Policies :</p>
<ul>
<li>
<p>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</p>
</li>
<li>
<p>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</p>
</li>
<li>
<p>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</p>
</li>
<li>
<p>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</p>
</li>
<li>
<p>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</p>
</li>
</ul>
<p>Procedure:<br>
<br>
Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br>
<br>
References :<br>
<br>
Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>
<p><h4>About PwC in the Region</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>Risk and Compliance Focus</h4>
<p>At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.<br>
Those in governance, risk, controls and compliance at PwC are responsible for confirming regulatory compliance and managing risks for clients. Your work will involve providing advice and solutions to help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p>
<h4>Who We Are</h4>
<p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC’s global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients.</p>
<h4>Who Are We Looking For?</h4>
<p>We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p>
<h4>About the Role</h4>
<p>Analysts are responsible for performing client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence. Analysts play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.<br>
In addition to their Analyst role, the Senior Analyst acts as a voice of the Analysts in their team. As well as achieving high quality and productivity, they also perform stretch roles suited to their career pathway. The Senior Analyst plays a key role in setting and driving quality and productivity standards among the Analyst population.</p>
<h4>Key Responsibilities as an Analyst</h4>
<ul>
<li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li>
<li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li>
<li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk and quality teams.</li>
<li>Carry out pre-engagement compliance tasks associated with client and project onboarding.</li>
<li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li>
<li>Work collaboratively to drive ideas and solutions with peers, team leaders and managers which will improve client and PwC’s efficiency process.</li>
<li>Be able to implement and adapt to new or changing processes quickly.</li>
</ul>
<h4>Stretch Responsibilities as a Senior Analyst (in addition to the above key responsibilities)</h4>
<ul>
<li>Know client policies and procedures and support the team with technical queries.</li>
<li>Implement new or changing processes and challenge engagement teams where requirements are unclear or unworkable.</li>
<li>Develop and deliver training for new joiners and existing team members.</li>
<li>Engage with client teams (typically Policy and Compliance).</li>
<li>Work with team leads and management to support process improvement, staff engagement and consistency.</li>
<li>Review output from Analysts against client requirements to ensure compliance.</li>
<li>Identify quality issues and support the implementation of additional training and other measures to improve quality.</li>
<li>Test and strengthen quality controls.</li>
<li>Perform comprehensive case review, ensuring accurate identification and verification of client’s information.</li>
<li>Accurately maintain and update trackers and workflow systems, including client databases and operational metrics, ensuring timeliness.</li>
<li>Review the outreach quality and ensure that the analysts send the requirements as per the policy and regulation.</li>
<li>Review high risk cases and ensure that enhanced procedures for high-risk clients are in place while remaining informed of regulatory changes and requirements.</li>
<li>Maintain detailed and accurate client profiles, collaborating effectively to ensure completeness and correctness.</li>
<li>Establish and execute processes for regular document reviews, proactively monitoring the validity of KYC information and ensuring timely renewals.</li>
<li>Facilitate clear and effective communication with external teams, serving as the primary liaison between internal teams and external stakeholders.</li>
<li>Lead and coordinate remediation initiatives, collaborating with stakeholders to promptly address deficiencies and drive process improvements.</li>
<li>Provide active support for ongoing monitoring activities.</li>
<li>Assist in conducting spot checks to ensure compliance and accuracy.</li>
<li>Support the escalation process, ensuring timely and efficient resolution of identified issues.</li>
</ul>
<h4>Requirements</h4>
<p>Depending on the role, applicants should have some or all of these skills and experience:</p>
<ul>
<li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li>
<li>Strong knowledge of various company structures.</li>
<li>Responsibility for others (training, performance, workload/productivity, development).</li>
<li>A high level of attention to detail and experience following strict processes and requirements.</li>
<li>Quality and/or control testing or audits.</li>
<li>Experience within the financial services sector.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>About Syarah</strong><br>
Syarah is one of the leading automotive e-commerce platforms in Saudi Arabia, transforming the way people buy, sell, finance, and own vehicles. Through technology, data, and innovative financial solutions, Syarah delivers a seamless customer experience while building scalable systems that support rapid business growth across sales, operations, finance, and customer engagement.</p>
<p><strong>About the role</strong><br>
We are looking for an experienced Engineering Manager – ERP & CRM to lead the development, strategy, and delivery of the systems that power Syarah's core business operations. In this role, you will manage a team of backend engineers, drive the technical direction of our ERPNext/Frappe and CRM platforms, and ensure reliable, scalable solutions that support sales, finance, inventory, and customer operations.</p>
<p>This is both a technical and people leadership role. You will be responsible for setting team goals and OKRs, mentoring engineers, managing performance, and partnering closely with business stakeholders to translate company objectives into impactful engineering outcomes. The ideal candidate combines strong engineering expertise with a proven ability to build and lead high-performing teams in a fast-paced environment.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead, manage, and grow a team of backend engineers working across Python (Frappe/ERPNext) and PHP, owning team structure, hiring, and onboarding.</li>
<li>Own the strategy, roadmap, and delivery of Syarah’s ERP and CRM platforms, the systems that run sales, finance, inventory, operations, and customer engagement.</li>
<li>Set clear team and individual goals through OKRs, aligning day-to-day engineering execution with broader company objectives and tracking measurable outcomes.</li>
<li>Run performance management end to end, including regular 1:1s, structured feedback, performance reviews, growth plans, and recognition.</li>
<li>Mentor and develop engineers at every level, deepening technical skills, ownership, and a culture of accountability and continuous improvement.</li>
<li>Translate company goals into a clear engineering roadmap, and be accountable for the team delivering against it on time and to a high standard.</li>
<li>Define and enforce engineering standards across code quality, architecture, testing, security, and documentation for ERP and CRM systems.</li>
<li>Own the technical direction of ERPNext/Frappe customizations, modules, and integrations, and of PHP-based CRM and internal business applications.</li>
<li>Lead the design and delivery of integrations connecting ERP, CRM, payments, and other operational and data systems across the business.</li>
<li>Partner with finance, operations, sales, and product stakeholders to capture requirements and translate them into well-scoped, prioritized engineering work.</li>
<li>Drive healthy delivery practices, including sprint planning, estimation, code review, CI/CD, and release management, to ship reliably and predictably.</li>
<li>Own reliability, uptime, and incident response for business-critical ERP and CRM platforms, putting in place monitoring, alerting, and on-call practices.</li>
<li>Manage technical debt, scalability, and platform evolution, balancing short-term delivery against long-term maintainability and cost.</li>
<li>Report progress, risks, trade-offs, and resourcing needs clearly to senior leadership, and represent the ERP and CRM engineering function across the company.</li>
</ul>
<h4>What we’re looking for</h4>
<ul>
<li>Proven experience managing and growing software engineering teams, with a track record of setting goals and OKRs, running performance management, and delivering against company objectives.</li>
<li>Strong hands-on background in backend engineering with Python and PHP, ideally including ERPNext/Frappe and modern PHP frameworks.</li>
<li>Solid understanding of ERP and CRM systems, business process automation, and integrations across finance, sales, and operations.</li>
<li>Experience with API design, databases, CI/CD, and cloud infrastructure, and a strong bar for code quality, security, and reliability.</li>
<li>Excellent stakeholder management and communication skills, with the ability to translate business goals into engineering execution.</li>
</ul>
<h4>Preferred experience</h4>
<ul>
<li>Hands-on experience with other major ERP systems such as SAP, Odoo, or Oracle.</li>
<li>Experience with sales lead generation and workflow automation within CRM platforms.</li>
<li>Exposure to AI and agentic AI, with an interest in applying it across ERP, CRM, and internal operations, is a strong plus.</li>
</ul>
<h4>Tech stack</h4>
<ul>
<li>Languages & frameworks: Python (Frappe/ERPNext), PHP (Laravel), SQL</li>
<li>ERP & CRM: ERPNext, CRM platforms, custom business applications</li>
<li>Databases & caching: MongoDB / MySQL, Redis</li>
<li>Integration: REST APIs, webhooks, message queues</li>
<li>DevOps & deployment: Docker, Git, CI/CD</li>
<li>Cloud & infrastructure: AWS, GCP</li>
<li>Ways of working: Agile / Scrum, OKRs, code review, performance management</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>8+ years of software engineering experience, including 3+ years in an engineering management role</li>
<li>Strong hands-on experience with Python and PHP development</li>
<li>Experience with ERPNext/Frappe or other ERP platforms (SAP, Odoo, Oracle, etc.)</li>
<li>Solid understanding of CRM systems, business process automation, and enterprise integrations</li>
<li>Proven experience leading engineering teams, setting OKRs, and managing performance and career development</li>
<li>Experience with APIs, databases, cloud infrastructure, CI/CD, and DevOps practices</li>
<li>Strong stakeholder management and communication skills</li>
<li>Experience in e-commerce, fintech, or high-growth technology environments is a plus</li>
</ul></p><p></p>
<p><strong>1. Purpose of the Position:</strong></p>
<p>Reporting to the CEO, the Finance Director provides strategic financial leadership for the organisation and its relevant entities, ensuring that financial resources, systems and controls enable the effective delivery of the organisation's strategy. The role is responsible for financial sustainability, planning, stewardship, governance, risk management, compliance, grant and programme finance, financial systems, and high-quality decision support to the CEO, Senior Management Team and Board.</p>
<p>The Finance Director leads the Finance Department and works across all departments to ensure strong financial accountability, value for money, timely and reliable financial information, donor and statutory compliance, and a culture of responsible resource management. The role also contributes to strengthening the financial management capacity of local partners and organisational entities in line with the organisation's commitment to localisation, system strengthening and sustainable organisational effectiveness.</p>
<p><strong>2. Responsibilities:</strong></p>
<p><strong>Strategic Financial Leadership and Sustainability</strong></p>
<ul>
<li>Translate the organisation's strategy into multi-year financial plans, annual budgets, forecasts and financial scenarios.</li>
<li>Advise the CEO, SMT and Board on financial performance, sustainability, affordability, trade-offs and strategic financial choices.</li>
<li>Lead analysis of restricted and unrestricted income, cost recovery, reserves, liquidity, funding concentration and organisational financial sustainability.</li>
<li>Develop financial scenarios and recommendations to support growth, contraction, new investments, programme expansion and changing funding conditions.</li>
<li>Ensure the organisational operating model and resource allocation remain aligned with strategic priorities and available resources.</li>
<li>Support the development of sustainable revenue and funding models while maintaining appropriate financial controls and risk parameters.</li>
</ul>
<p><strong>Budgeting, Forecasting and Financial Performance</strong></p>
<ul>
<li>Lead the annual organisational budgeting process and ensure departmental and programme budgets are aligned with strategic and operational priorities.</li>
<li>Maintain rolling forecasts and cash-flow projections and identify emerging financial pressures or opportunities early.</li>
<li>Provide regular budget-versus-actual analysis, forecasts, dashboards and management information to budget holders, SMT, CEO and Board.</li>
<li>Work with Directors and budget holders to strengthen financial ownership, forecasting accuracy and corrective action.</li>
<li>Ensure timely completion of monthly and annual accounts, reconciliations and financial statements.</li>
</ul>
<p><strong>Financial Governance, Risk and Compliance</strong></p>
<ul>
<li>Maintain and continuously improve the organisation's financial policies, procedures, delegated authorities and internal control framework.</li>
<li>Ensure compliance with applicable laws, taxation, social security requirements, accounting standards, donor requirements and organisational policies.</li>
<li>Lead financial risk identification and mitigation, including liquidity, fraud, foreign exchange, banking, partner, procurement and grant-related risks.</li>
<li>Maintain appropriate fraud prevention, detection, reporting and response controls in coordination with the CEO and relevant functions.</li>
<li>Maintain organisational readiness for internal and external audits, facilitate audit processes, respond to findings and ensure timely implementation of agreed actions.</li>
<li>Escalate significant financial, compliance or control risks promptly to the CEO and, where appropriate, the Board.</li>
<li>D. Grant, Programme and Donor Financial Management</li>
</ul>
<p><strong>Grant, Programme and Donor Financial Management</strong></p>
<ul>
<li>Provide financial leadership throughout the full grant cycle: proposal development, budgeting, contracting, implementation, reporting, amendment and close-out.</li>
<li>Ensure proposal budgets are realistic, competitive, fully costed and compliant with donor requirements, including appropriate recovery of direct and indirect costs.</li>
<li>Ensure timely, accurate and complete donor financial reports and supporting documentation.</li>
<li>Monitor grant burn rates, co-financing obligations, exchange-rate exposure, cost recovery and financial performance, and flag risks early.</li>
<li>Work closely with Programmes, Partnerships/Fundraising and other departments to ensure financial considerations inform programme design and donor negotiations.</li>
<li>Provide guidance and training to staff on donor financial requirements and sound grant management.</li>
</ul>
<p><strong>Treasury, Accounting and Financial Operations</strong></p>
<ul>
<li>Oversee all financial transactions, bank accounts, petty cash, credit cards, ledgers, reconciliations, creditors and debtors for the organisation and its relevant entities.</li>
<li>Ensure effective cash and treasury management, maintaining adequate liquidity while maximising responsible use of available funds.</li>
<li>Oversee payroll-related financial processes, statutory deductions, tax compliance and financial aspects of staff benefits.</li>
<li>Ensure appropriate authorisation, segregation of duties, documentation and record retention for financial transactions.</li>
<li>Maintain accurate fixed-asset records, depreciation schedules and planned replacement information.</li>
</ul>
<p><strong>Procurement, Contracting and Value for Money</strong></p>
<ul>
<li>Provide financial oversight and guidance for procurement and contracting processes in coordination with relevant departments.</li>
<li>Support maintenance of appropriate supplier information and financial due diligence processes.</li>
<li>Promote value for money through cost analysis, competitive procurement, responsible resource use and identification of efficiency opportunities.</li>
<li>Review significant financial and commercial commitments within delegated authority and advise the CEO on material commitments and risks.</li>
<li>Provide financial oversight of significant procurement and contractual commitments, without assuming responsibility for the procurement function.</li>
<li>Ensure significant financial commitments are affordable, appropriately budgeted, authorised and compliant with the organisation's financial policies and delegated authorities.</li>
<li>Provide independent financial analysis and challenge on material commitments, pricing, financial exposure and value for money.</li>
<li>Advise the CEO and SMT on the financial implications, risks and affordability of significant commercial and contractual commitments.</li>
<li>Ensure appropriate financial controls are applied before financial commitments are approved.</li>
</ul>
<p><strong>Financial Systems, Data and Digital Transformation</strong></p>
<ul>
<li>Lead the effective use, development and continuous improvement of the organisation's ERP and financial management systems.</li>
<li>Drive appropriate automation and digitalisation of financial processes to improve efficiency, accuracy, controls and timely reporting.</li>
<li>Ensure financial data quality, integrity, security and accessibility for authorised decision-makers.</li>
<li>Develop clear financial dashboards and analytical tools that turn financial data into actionable management information.</li>
</ul>
<p><strong>Partner Financial Management, Localisation and System Strengthening</strong></p>
<ul>
<li>Lead or support financial due diligence of local partners and other recipients of organisational funds using proportionate, risk-based approaches.</li>
<li>Strengthen partner financial management capacity through assessment, coaching, guidance and practical capacity-development support.</li>
<li>Ensure partner financial monitoring balances accountability and compliance with the organisation's commitment to localisation and locally led delivery.</li>
<li>Support locally registered entities, offices and partners to strengthen financial systems, controls and sustainability.</li>
</ul>
<p><strong>Finance Team Leadership and Organisational Contribution</strong></p>
<ul>
<li>Lead, coach and develop the Finance team, establishing clear responsibilities, performance expectations, delegation and accountability.</li>
<li>Build succession and professional development within the Finance Department and reduce dependency on individual staff members.</li>
<li>Represent Finance as an active member of SMT, contributing beyond the finance portfolio to organisational strategy, risk, culture and performance.</li>
<li>Build financial literacy across the organisation by providing practical guidance and training to budget holders and relevant staff.</li>
<li>Promote constructive cross-departmental relationships and a culture in which Finance is both a strong control function and an effective strategic partner.</li>
<li>Undertake other responsibilities reasonably assigned by the CEO consistent with the seniority and purpose of the role.</li>
</ul>
<p><strong>3. Key Results Areas:</strong></p>
<ul>
<li>Strategic Financial Planning and Sustainability - multi-year financial plans, annual budgets and scenarios are aligned with the organisation's strategy and support organisational sustainability.</li>
<li>Financial Performance and Decision Support - CEO, SMT and Board receive timely, accurate and decision-useful financial analysis, forecasts and dashboards.</li>
<li>Financial Governance, Risk and Compliance - effective controls are maintained; material risks are identified early; statutory, donor and organisational requirements are met.</li>
<li>Grant and Programme Financial Management - proposal budgets, grant monitoring, donor reporting and grant close-out are timely, accurate and compliant.</li>
<li>Organisational Efficiency and Value for Money - resources are used responsibly and opportunities for efficiency, cost control and improved cost recovery are actively pursued.</li>
<li>Systems, Data and Digital Transformation - financial systems and processes provide reliable data, efficient workflows and strong controls.</li>
<li>Partner Financial Management and Localisation - partner due diligence and capacity strengthening support accountable and sustainable locally led delivery.</li>
<li>Finance Team Leadership and Succession - the Finance Department demonstrates strong performance, accountability, delegation, learning and succession readiness.</li>
<li>Audit and Assurance - statutory and donor audits are completed effectively and agreed recommendations are addressed in a timely manner.</li>
</ul>
<p><strong>4. Organisational Values:</strong></p>
<ul>
<li><strong>Integrity: </strong>Transparency, accountability, sound stewardship and ethical conduct in all decisions and actions.</li>
<li><strong>Resilience: </strong>Adaptability, perseverance, responsible risk management and teamwork through changing conditions.</li>
<li><strong>Impact: </strong>Using resources strategically to achieve measurable and meaningful results.</li>
<li><strong>Innovation: </strong>Continuous improvement, intelligent use of technology and context-based solutions.</li>
</ul>
<p><strong>5. Education, Qualifications, Competences, Skills Required:</strong></p>
<p><em>Essential:</em></p>
<ul>
<li>Bachelor's degree in Accounting, Finance, Business Administration or a closely related field.</li>
<li>At least 12 years of progressively responsible experience in finance, accounting and financial management, including significant senior leadership responsibility.</li>
<li>At least five years of relevant professional experience in the NGO/international development sector, including international or multi-country financial management exposure.</li>
<li>Demonstrated experience in strategic financial planning, organisational budgeting, forecasting, cash-flow management and financial sustainability analysis.</li>
<li>Strong experience with institutional donor financial management, grant budgeting, reporting, compliance and audits.</li>
<li>Strong knowledge of financial controls, risk management, statutory compliance and audit processes.</li>
<li>Demonstrated experience leading and developing finance teams and working effectively as part of senior management.</li>
<li>Strong experience with ERP/financial management systems and their implementation, development or optimisation.</li>
<li>Ability to translate complex financial information into clear analysis and recommendations for non-finance leaders and governance bodies.</li>
<li>Excellent analytical, problem-solving, judgement and decision-support skills.</li>
<li>Excellent written and spoken English and Arabic.</li>
<li>Strong understanding of the international development and peacebuilding operating environment and commitment to the organisation's mission and values.</li>
</ul>
<p><em>Preferred:</em></p>
<ul>
<li>Postgraduate degree and/or recognised professional finance/accounting qualification such as CMA, CPA, ACCA or equivalent.</li>
<li>Experience in multi-entity or international non-profit financial management, including US non-profit structures.</li>
<li>Experience with partner financial due diligence and capacity strengthening in locally led programmes.</li>
<li>Experience leading finance digitalisation, ERP optimisation, automation and management dashboards.</li>
<li>Experience advising Boards, Finance/Audit Committees or equivalent governance bodies.</li>
<li>Experience with contracts, procurement and non-profit legal or regulatory structures.</li>
</ul>
<p><strong>6. Core Leadership Competencies</strong></p>
<ul>
<li>Strategic thinking and financial judgement</li>
<li>Financial stewardship and accountability</li>
<li>Risk awareness and proactive problem-solving</li>
<li>Decision support and business partnering</li>
<li>People leadership, coaching and delegation</li>
<li>Collaboration and constructive challenge</li>
<li>Change leadership and continuous improvement</li>
<li>Data-driven analysis and clear communication</li>
<li>Integrity, discretion and professional independence</li>
</ul>
<p><strong>7. Authority and Representation</strong></p>
<p>The Finance Director is authorised to represent the organisation in financial discussions with auditors, banks, donors/partners, suppliers, contractors and relevant authorities, and to approve or commit financial transactions within the delegated authority limits established by the Board, President and/or CEO. Material commitments, exceptions and risks must be escalated in accordance with the organisation's approved delegation and governance framework.</p>
<p><strong>* Candidates are encouraged to apply before the deadline 13 September 2026.</strong></p>
<p><strong>** If a suitable candidate is recruited , the position will be closed</strong></p>
<p> </p>
<p> </p>
Manager: Resource Mobilisation and Partnerships Location: Amman
Logistics, Supply Chain & Procurement
<table border="1" cellpadding="0" cellspacing="0" width="737">
<tbody>
<tr>
<td ><br>
<br>
<p><strong>Job Title:</strong></p>
</td>
<td colspan="4" >
<p>Manager: Resource Mobilisation and Partnerships</p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Family:</strong></p>
</td>
<td colspan="4" >
<p>Resource Moblisation</p>
</td>
</tr>
<tr>
<td >
<p><strong>Department </strong></p>
</td>
<td colspan="2" >
<p>Business Development</p>
</td>
<td >
<p><strong>Unit/Team:</strong></p>
</td>
<td >
<p>CD Unit</p>
</td>
</tr>
<tr>
<td >
<p><strong>Grade and Salary:</strong></p>
</td>
<td colspan="2" >
<p>E: Manager</p>
</td>
<td >
<p><strong>Contract Type:</strong></p>
</td>
<td >
<p>Fixed Term :1 Year, renewable</p>
</td>
</tr>
<tr>
<td >
<p><strong>Location:</strong></p>
</td>
<td colspan="2" >
<p>Amman</p>
</td>
<td >
<p><strong>Budget Holder:</strong></p>
</td>
<td >
<p>No</p>
</td>
</tr>
<tr>
<td >
<p><strong>Reports to: <em>(incl matrix reporting)</em></strong></p>
</td>
<td colspan="4" >
<p>Director – ActionAid Arab Regional Office</p>
</td>
</tr>
<tr>
<td >
<p><strong>Direct Reports :</strong></p>
</td>
<td colspan="4" >
<p>None currently</p>
</td>
</tr>
<tr>
<td >
<p><strong>Functional and Technical Reporting:</strong></p>
</td>
<td colspan="4" >
<p>Regional Partnerships Development Advisor (Asia)</p>
</td>
</tr>
<tr>
<td >
<p><strong>DBS (CRB) / Police Check:</strong></p>
</td>
<td colspan="4" >
<p>N/A</p>
<p> </p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>This role require travel</strong></p>
</td>
<td colspan="4" >
<p>Yes – within Arab Region and occasional global travel.</p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Role Overview:</strong></p>
</td>
<td colspan="3" >
<p>This is a middle management role responsible for providing strategic leadership across resource mobilisation, donor engagement and partnership development across Syria, Jordan, Lebanon and Tunisia. The position will strengthen ActionAid Arab Regional Office's (AARO) ability to articulate contemporary development and humanitarian priorities, as outlined in the ActionAid Arab Regional Strategy and emerging regional trends, to a wide range of external stakeholders.</p>
<p> </p>
<p>The postholder will lead efforts to mobilise resources from a diverse portfolio of donors, including institutional donors, trusts and foundations, and high-net-worth individuals (HNWIs). Working closely with the Regional Director, Country Directors and relevant colleagues across the region, the role will develop and implement strategic donor engagement and resource mobilisation plans that leverage ActionAid's expertise in advancing women's rights, youth leadership, humanitarian response, conflict transformation and resilience.</p>
<p> </p>
<p>The role will work collaboratively with ActionAid International's Business Development and Partnerships as well as funding affiliate teams to identify, develop and pursue new funding opportunities, innovative fundraising approaches and strategic partnerships. As a senior representative of AARO, the postholder will engage with donors, partners and strategic investment initiatives, contributing to the federation's ambitions to diversify income, strengthen financial sustainability, and promote learning and good practice across ActionAid and the wider sector.</p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Areas of Responsibilities</strong></p>
<p> </p>
</td>
<td colspan="3" >
<p><strong>Key Activities</strong></p>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Resource Mobilisation Strategy Development and Leadership</strong></p>
<p> </p>
</td>
<td colspan="3" >
<ul>
<li>Lead the development, implementation and periodic review of AARO's Resource Mobilisation Strategy, ensuring alignment with the ActionAid Arab Regional Strategy, ActionAid International Strategy, and regional priorities.</li>
</ul>
<p > </p>
<ul>
<li>Provide strategic advice to the Director of ActionAid Arab Region and Senior Management Team on resource mobilisation, partnership development and emerging funding opportunities to strengthen the long-term financial sustainability of AARO.</li>
</ul>
<p> </p>
<ul>
<li>Analyse regional and global donor trends, geopolitical developments, humanitarian and development priorities, and funding landscapes to inform strategic decision-making and organisational positioning.</li>
</ul>
<p> </p>
<ul>
<li>Ensure resource mobilisation priorities are integrated into regional planning processes and aligned with programme priorities and organisational objectives.</li>
</ul>
<p> </p>
<ul>
<li>Lead the development and regular review of strategic fundraising targets, performance indicators and resource mobilisation priorities, providing analysis and recommendations to senior management.</li>
</ul>
<p> </p>
<ul>
<li>Promote a culture of strategic fundraising across AARO by strengthening organisational understanding of donor priorities, funding trends and resource mobilisation opportunities.</li>
</ul>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Business Development and Opportunity Management</strong></p>
</td>
<td colspan="3" >
<ul>
<li>Lead the development and implementation of a systematic business development process to identify, assess and prioritise funding opportunities aligned with AARO's strategic priorities.</li>
</ul>
<p > </p>
<ul>
<li>Establish and maintain a comprehensive business development pipeline, including a regularly updated database of existing and prospective funding opportunities across institutional donors, trusts and foundations, private philanthropy and other relevant funding sources.</li>
</ul>
<p> </p>
<ul>
<li>Develop and maintain a comprehensive database of existing and prospective donor relationships, strategic partners, consortium members and other relevant external stakeholders to support proactive business development and partnership building.</li>
</ul>
<p> </p>
<ul>
<li>Lead ongoing donor intelligence by monitoring donor strategies, funding priorities, eligibility criteria, regional trends and emerging opportunities to inform business development and organisational positioning.</li>
</ul>
<p> </p>
<ul>
<li>Develop, implement and maintain an effective donor engagement tracking system to record donor interactions, relationship management activities, partnership opportunities and follow-up actions across the region.</li>
</ul>
<p> </p>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Donor Engagement, Cultivation and Strategic Partnerships</strong></p>
</td>
<td colspan="3" >
<ul>
<li>Develop, strengthen and maintain strategic relationships with institutional donors, trusts and foundations, funding affiliates, consortium partners and other key stakeholders to advance AARO's resource mobilisation objectives.</li>
</ul>
<p > </p>
<ul>
<li>Represent AARO in donor, partner and consortium meetings, proactively positioning the organisation and identifying opportunities for strategic collaboration.</li>
</ul>
<p> </p>
<ul>
<li>Develop and implement donor engagement plans that strengthen relationships, increase visibility and position AARO for future funding opportunities.</li>
</ul>
<p> </p>
<ul>
<li>Lead, or support as delegated, the cultivation and strategic engagement of Gulf-based donors and philanthropic partners, identifying opportunities to strengthen relationships, expand partnerships and grow sustainable funding from the region.</li>
</ul>
<p> </p>
<ul>
<li>Maintain regular and proactive communication with donors, funding affiliates, consortium partners and the Regional Partnerships Development Advisor by sharing funding intelligence, programme updates, success stories and strategic information that supports donor engagement and organisational positioning.</li>
</ul>
<p> </p>
<ul>
<li>Identify, cultivate and coordinate strategic partnerships and consortium opportunities that strengthen AARO's competitiveness and expand its funding portfolio.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Bid Development and Quality Assurance</strong></p>
</td>
<td colspan="3" >
<ul>
<li>Lead and coordinate the development of high-quality, competitive concept notes, proposals and expressions of interest, ensuring alignment with ActionAid's strategic priorities and donor requirements.</li>
</ul>
<p> </p>
<ul>
<li>Coordinate proposal development processes across technical, programme, finance and support teams, ensuring timely contributions, clear accountability and adherence to submission deadlines.</li>
</ul>
<p> </p>
<ul>
<li>Facilitate project design and proposal development workshops to support the development of evidence-based, high-quality programme designs, logical frameworks and budgets.</li>
</ul>
<p> </p>
<ul>
<li>Provide quality assurance of all funding proposals prior to submission, ensuring technical quality, compliance with donor requirements, value for money, gender responsiveness and organisational standards.</li>
</ul>
<p> </p>
<ul>
<li>Develop, maintain and continuously improve proposal development tools, templates, standard operating procedures and quality assurance processes to strengthen fundraising performance across AARO.</li>
</ul>
<p> </p>
<ul>
<li>Monitor proposal pipeline performance, including submission outcomes, success rates and lessons learned, and use findings to improve future proposal development and fundraising effectiveness.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Grant Compliance and Contract Management</strong></p>
</td>
<td colspan="3" >
<ul>
<li>Maintain oversight of grant compliance requirements, ensuring donor contractual obligations, reporting schedules and ActionAid policies are effectively communicated and monitored across the regional portfolio.</li>
</ul>
<p> </p>
<ul>
<li>Support the development and maintenance of a grant management database to facilitate effective contract management and ensure accurate and timely updates to the ActionAid International Contract Management System (CMS).</li>
</ul>
<p> </p>
<ul>
<li>Establish and maintain systems to proactively monitor donor reporting deadlines, providing timely alerts and reminders to the Senior Management Team, Project Managers and relevant staff to ensure contractual obligations are met.</li>
</ul>
<p> </p>
<ul>
<li>Work closely with Finance and Programme teams to ensure projects are appropriately costed, maximise cost recovery and comply with donor budgeting and financial requirements.</li>
</ul>
<p> </p>
<ul>
<li>Keep abreast of donor compliance requirements and communicate changes in donor regulations, policies and contractual obligations to relevant staff to strengthen organisational compliance.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p ><strong>Representation, Networking and Knowledge Management</strong></p>
<p > </p>
</td>
<td colspan="3" >
<ul>
<li>Represent AARO at regional and international forums, networks, donor briefings, affiliate meetings, consultations and other strategic events to enhance ActionAid's profile, influence and fundraising opportunities.</li>
</ul>
<p > </p>
<ul>
<li>Represent AARO in external engagements and strategic partnerships in the absence of the Regional Director, as delegated.</li>
</ul>
<p > </p>
<ul>
<li>Build and maintain relationships with relevant networks, alliances and sector platforms to strengthen organisational learning, collaboration and strategic positioning.</li>
</ul>
<p> </p>
<ul>
<li>Promote knowledge sharing across AARO and the wider ActionAid Federation by capturing, documenting and disseminating fundraising intelligence, good practices, lessons learned and emerging opportunities.</li>
</ul>
<p > </p>
<ul>
<li>Work proactively with programme, advocacy and communications teams to develop compelling fundraising and donor-facing materials, including case studies, success stories, learning products and other strategic communications.</li>
</ul>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>People Management </strong></p>
<p > </p>
</td>
<td colspan="3" >
<p>No current direct reports but this position is likely to evolve and people management skills of the candidate is an advantage </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Other delivery on strategic/ functional priorities (Directorate-specific - maximum 5 KPIs) </strong></p>
</td>
<td colspan="3" >
<p >• Residual task will be assigned by the Line Manager and the Functional Manager from time to time as required for this function.</p>
<p > </p>
<p > </p>
</td>
</tr>
<tr>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="743">
<tbody>
<tr>
<td colspan="2" >
<p><strong>PERSON SPECIFICATIONS</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Education and Qualifications</strong></p>
</td>
<td >
<p >Graduate Degree</p>
</td>
</tr>
<tr>
<td >
<p><strong>Essential Experience</strong></p>
</td>
<td >
<ul>
<li>Minimum of 5 years' progressively responsible experience in programme Design, resource mobilisation, business development or fundraising within the international development and/or humanitarian sector of which at least 1-2 years should be in a functional / Technical Fund Raising / Donor Engagement role.</li>
<li>Demonstrated experience in developing successful funding proposals and concept notes for institutional donors, trusts and foundations, multilateral agencies and other strategic funding partners.</li>
<li>Proven experience in identifying, cultivating and managing donor relationships, partnerships and business development opportunities.</li>
<li>Experience in coordinating multi-disciplinary proposal development processes and working collaboratively across programme, finance and support functions.</li>
<li>Experience in developing and implementing resource mobilisation strategies, donor engagement plans or business development initiatives.</li>
<li>Experience working with donor compliance requirements, grant management processes and contract management systems is desirable.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Essential Knowledge </strong></p>
</td>
<td >
<ul>
<li>Sound knowledge of the regional and global funding landscape, including trends, opportunities and challenges affecting resource mobilisation within the development and humanitarian sectors. <strong>Knowledge and working experience with Gulf donors a plus.</strong></li>
<li>Strong understanding of the donor landscape, including institutional donors, funding affiliates, trusts and foundations, private philanthropy, consortium partners and other key stakeholders relevant to the Arab region.</li>
<li>Significant knowledge of contemporary development, humanitarian and geopolitical issues affecting the Arab region and their implications for programming and resource mobilisation.</li>
<li>Strong understanding of donor compliance requirements, grant management principles and risk management frameworks applicable to high-risk operating environments, including Financial Action Task Force (FATF) standards.</li>
<li>Knowledge of due diligence requirements, partner risk assessments and compliance obligations associated with managing grants in high-risk and fragile contexts.</li>
</ul>
<p > </p>
</td>
</tr>
<tr>
<td >
<p><strong>Essential skills</strong></p>
</td>
<td >
<ul>
<li>Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly and persuasively to diverse audiences.</li>
<li>Strong presentation, facilitation and influencing skills, with the ability to represent the organisation effectively to donors, partners and senior stakeholders.</li>
<li>Excellent proposal writing, editing and report writing skills, with the ability to produce high-quality donor-facing communications and fundraising materials.</li>
<li>Strong interpersonal and relationship management skills, with the ability to build effective working relationships and collaborate across all levels of the organisation and with external partners.</li>
<li>Strong planning, organisational and coordination skills, with the ability to manage multiple priorities and deliver high-quality outputs under tight deadlines.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Language requirements</strong></p>
</td>
<td >
<ul>
<li>Strong Communication Skills in English and Arabic</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="104%">
<tbody>
<tr>
<td colspan="2" >
<p><strong>Typical People Management Responsibility </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Approximate number of people managed in total</strong></p>
</td>
<td >
<p><strong>NA</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Matrix Manager – (projects/dotted line)</strong></p>
</td>
<td >
<p><strong>No</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Team Leader</strong></p>
</td>
<td >
<p><strong>No </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Grandfather- manager of Team Leaders/Managers</strong></p>
</td>
<td >
<p><strong>No </strong></p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>What is the global remit? Operates in:</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Own country</strong></p>
</td>
<td >
<ul>
<li><strong>Any country within ActionAid’s Arab regional Office remit. </strong></li>
<li><strong>Only Nationals with Right to work in the country of Operation will be shortlisted </strong></li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Geographic Region</strong></p>
</td>
<td >
<p><strong>Yes</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Multiple Geographic Regions</strong></p>
</td>
<td >
<ul >
<li> </li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Remit covers all ActionAid countries</strong></p>
</td>
<td >
<p><strong>Yes (Only in Countries Under ActionAid Arab Regional Office remit)</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Financial (limits/mandates)</strong></p>
</td>
<td >
<p><strong>within the Budget in concurrence with the Line Manager. </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Direct departmental budget: </strong></p>
</td>
<td >
<p><strong>No</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Organisation-wide expenditure </strong></p>
</td>
<td >
<p><strong>No</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p>This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.</p>
<p>It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation’s values and code of conduct. Staff are also committed to:</p>
<ul>
<li><strong> Leading Innovation and Change </strong>Establish a culture of excellence in respective team that values experimentation and continuous improvement</li>
<li><strong>Feminist Leadership</strong>: Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power)</li>
<li><strong>AAI Values Practice: </strong> Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility</li>
<li><strong>Promoting a healthy and safe working environment: </strong>ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a <strong>zero-tolerance </strong>policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</li>
</ul>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>LINE MANAGER ; Director, AA Arab Regional Office </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>DATE :</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>PEOPLE AND CULTURE :</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>DATE :</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<p> </p>
<p><h4>Job description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Member will perform and inspect organizational and intermediate level maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply basic technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers’ manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.</p>
<p>Member will inspect, service, repair, and overhaul aircraft, aircraft engines, and other critical components to ensure airworthiness. Repair, replace, and rebuild aircraft structures, landing gear, power plants/trains, fuel systems, and functional components using hand tools, power tools, welding equipment, rivet guns, and drills.</p>
<p>Inspect and repair power plant malfunctions, including cracked components, oil leaks, etc.; diagnose malfunctions, isolate causes and correct breaks; test engine operations, use test equipment to locate source of malfunction(s). Replace/repair damaged components and remove engine/major components from aircraft, using hoist or other lifting devices; disassemble and inspect parts for wear, warping, or other defects; repair/replace defective engine components and reassemble and install engines in aircraft; adjust, repair, or replace instruments, A&P flight controls, electrical/electronics, fuel/oil systems and associated aircraft accessories.</p>
<p>Perform aircraft services to include engine flushing/cleaning, parts lubrication, and required maintenance checks. May specialize in repair and modification of engines, structural components, precision repair, functional spare parts, and assemblies. Recommend revisions to maintenance procedures to improve efficiency and ensure quality workmanship.</p>
<p>USAF equivalent position is Aircraft Mechanic Apprentice.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Performs all daily launch/recovery duties in support of operational requirements.</li>
<li>Applies logic and good judgment, understands basic technical order diagrams and procedures, and uses test equipment for analysis of airframes, engines, flight controls, pneuhydraulic, fuel, electrical/electronic systems, and problems.</li>
<li>Supports aircraft utilization and maintenance activity schedules. Maintains accurate parts inventory during all maintenance activities. Performs maintenance and repair tasks and ensures their successful completion.</li>
<li>Services, repairs, and overhauls aircraft equipment, engines, and sub-systems to ensure serviceability. Repairs, replaces, and rebuilds aircraft structures, landing gear, power plants, fuel systems (including tanks and fuel/metering control systems), and functional components using hand tools, power tools, welding equipment, rivet gun, drills, and other tools.</li>
<li>Inspects and repairs power plant (engine) malfunctions, including cracked components, oil leaks, etc. Diagnoses malfunctions, isolates causes and corrects breaks. Tests engine operations, using testing equipment to locate source(s) of malfunction. Replaces and repairs damaged components, uses hand tools, gauges, and test equipment to complete repairs.</li>
<li>Removes engine and major components from aircraft equipment, using hoist or other lifting devices. Disassembles and inspects parts for wear, warping, or other defects. Repairs and replaces defective engine components and reassembles and installs engine in aircraft.</li>
<li>Adjusts, repairs, or replaces instruments, flight control, electrical/electronic, fuel/oil systems and aircraft accessories. Performs aircraft and vehicle services, including engine wash/cleaning, parts lubrication, and maintenance checks.</li>
<li>May service engines and airframe components at flight line operations making repairs, short of overhaul, required to ensure aircraft safe operating conditions. May specialize in repair and modification of engines, structural components, precision repair, functional spare parts, and assemblies.</li>
<li>Must be able to work with little-to-no supervision.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of one year of actual aircraft mechanic maintenance experience required.</li>
<li>Must have basic knowledge of basic and complex mechanical maintenance and repair.</li>
<li>Must possess basic knowledge of technical publications related to aircraft mechanical maintenance.</li>
<li>Must know theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a basic understanding of applicable systems.</li>
<li>Must be able to inspect and operate ground support and auxiliary equipment.</li>
<li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li>
<li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must have current/active state issued driver’s license.</li>
<li>Must be able to acquire and maintain a valid flight-line government driver’s license.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>Licensed by the FAA as an airframe and powerplant mechanic.</li>
<li>RPA deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Aircraft mechanic experience within the last 10 years.</li>
<li>MQ-9 experience as an aircraft mechanic.</li>
<li>MQ-9 aircraft composite repair/replacement experience.</li>
</ul></p><p></p>
<p><strong>Water and Wastewater Specialist</strong></p>
<p>ARD INC, a Tetra Tech Company, implementing the Water Efficiency and Conservation Activity (WEC), administered by the U.S. Department of State through the Regional Foreign Assistance Office (RFA) at the U.S. Embassy in Amman, Jordan is currently accepting expressions of interest for a <strong>Water and Wastewater Specialist</strong>. This position is limited duration agreement, based in Amman.</p>
<p><strong>Position Description/Summary: </strong></p>
<p>Under the supervision of the Water and Treated Wastewater (TWW) Policy and Planning Manager, the Water and Wastewater Specialist will support or lead a range of technical assistance activities to support the National Conveyor Project Management Unit (NCPMU), associated readiness activities, and wider water sector institutions including the Ministry of Water and Irrigation (MWI), the Water Authority of Jordan (WAJ), the Jordan Valley Authority (JVA), utilities, and other agencies. WEC currently supports the NCPMU to operationalize its Readiness Functions, which includes monitoring and delivery, donor and finance coordination, and strategic communications for NCP Readiness Interventions. WEC also supports the NCPMU with technical assessments, market research, and strategic planning related to the NCP and NCP Readiness. WEC also works with the JVA, WAJ, MWI, and utilities on strategic interventions, including national strategies, assessments, strategic plans, and master plans for water and wastewater systems. The goal of these interventions is to facilitate preparation and readiness for the Kingdom’s water sector to receive and efficiently and sustainably manage the additional supply of potable water and to sustainably manage and allocate the additional supply of TWW that will be generated by the NCP to the irrigated agriculture and industrial sectors</p>
<p><strong>Responsibilities: </strong></p>
<ul>
<li>Support WEC’s coordination and collaboration with the NCPMU including associated readiness activities and broader water sector agencies by developing and refining scopes of work; supporting and/or supervising the planning, delivery, and oversight of technical activities; activity-level budget and financial management and oversight; and providing quality assurance and control over technical deliverables. Scopes of work will cover various aspects related to NCP and NCP Readiness, including planning for water and wastewater infrastructure, water and wastewater allocation planning, wastewater reuse master planning, market assessments, and strategic planning, among other services.</li>
<li>Support proactive engagement with WEC leadership, USG, and NCPMU on developing potential technical assistance ideas that will advance planning, operationalization, sustainable management of the NCP, and sustainable management and reuse of anticipated additional supply of treated wastewater.</li>
<li>Provide technical leadership on all aspects of engineering-related tasks under NCP and NCP Readiness Interventions for water and wastewater, including supporting data collection and review for developing preliminary designs of water, wastewater, and reuse systems; validating data, planning assumptions and scenarios for strategic and detailed wastewater and reuse master plans; technical review of water, wastewater, and reuse models, hydraulic assessments , and other technical outputs generated under WEC’s technical activities; and providing other services as needed. </li>
<li>Support WEC’s leadership on advising the NCPMU Readiness Function team including the NCP Readiness Director, Monitoring and Delivery Team Lead and the Donor and Finance Coordination Team Lead on planning, coordination, and implementation of key tasks under the NCP Readiness Function Monitoring and Management Framework and in their work plan. </li>
<li>Support the design, management and implementation of grant activities with public and private sector stakeholders as they relate to the NCP and NCP Readiness in water and wastewater sectors.</li>
<li>Facilitate stakeholder consultations, working groups and technical advisory committees under NCP and NCP Readiness Activities. </li>
<li>Contribute to the preparation, review, revision, and finalization of project deliverables, communications and learning documents as required by project leadership.</li>
<li>Actively participate in coordination meetings within the component team, cross-component meetings and all-staff meetings and meetings with the NCPMU Readiness team when required, and contributing to a positive working environment across the team.</li>
</ul>
<p><strong>Qualifications: </strong></p>
<ul>
<li>Bachelor’s degree in civil engineering or related engineering discipline and a minimum of 3 years of relevant experience in water and wastewater infrastructure and management</li>
<li>Strong understanding of and demonstrated experience with water and wastewater infrastructure, water supply allocation planning, wastewater management and treatment, wastewater reuse systems, etc.</li>
<li>Demonstrated experience working with the Ministry of Water and Irrigation, Water Authority of Jordan, Jordan Valley Authority, and other water sector agencies on strategic planning, technical assessments, water and wastewater system development, tendering, supervision, and other similar interventions.</li>
<li>Demonstrated experience in engineering design and/or supervision in the water and wastewater sectors. .</li>
<li>Demonstrated experience with Environmental Impact Assessment (EIA) requirements and mitigation measures, including the identification and implementation of mitigation actions and environmental interventions for large-scale water and wastewater infrastructure projects.</li>
<li>Strong understanding of water sector functions, institutions, water and wastewater infrastructure, engineering interfaces and management systems for bulk water supply and treated wastewater management and reuse.</li>
<li>Strong analytical and relationship building skills, including ability to work in partnership with consultants, subcontractors, donors, and senior-level Government of Jordan representatives.</li>
<li>Ability to communicate effectively with persons and organizations on all levels relevant to the water sector.</li>
<li>Proficiency in relevant engineering software, including CAD, SewerGEMS, WaterGEMS, and WaterCAD, with the ability to support hydraulic modeling, GIS-based analysis, and related water and wastewater engineering interventions.</li>
<li>Excellent team management, communication, and stakeholder coordination skills.</li>
<li>Strong written communication skills, including demonstrated ability to write required documents in a clear, concise, well-organized manner in both English and Arabic</li>
<li>Ability to travel within Jordan as needed</li>
</ul>
<p > </p>
<p>To apply through <a href="mailto:ARD.Project.JordanWEC.Recruitment@tetratech.com">ARD.Project.JordanWEC.Recruitment@tetratech.com</a> with a cover letter and current curriculum vitae (CV) in reverse chronological order format. Please list the title of the position in the email subject line</p>
<p>This is a repost of a previously advertised position; applicants who already applied need not reapply. Applications that do not meet the minimum requirements listed above will not be considered. Please ensure that all necessary documents are uploaded, as incomplete applications and/or corrupt files may delay processing of your application or remove you from consideration. No phone calls will be accepted. Applicants are encouraged to apply <strong>within one week of this posting</strong>.</p>
<p>"<strong>Please note that this vacancy is for a limited duration contract, with an anticipated assignment length of up to 15 months or less”</strong></p>
<p><h4>About Us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of Service Overview</h4>
<p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p>
<h4>Business Unit Overview</h4>
<p>Middle East Assurance Center of Excellence is PwC ME’s assurance alternative delivery setup. Since launching in 2013, the delivery center has been providing a broad range of services to the Assurance business enabling growth and value creation by driving new ways of working to deliver quality and operational efficiency.</p>
<p>Our center of excellence was established to help the business meet unique resource and service delivery needs, become more competitive in the market and to enhance our value proposition to our clients and our people.</p>
<h4>How You’ll Contribute</h4>
<p>As an External Audit Remote Team Member Senior Associate at our Assurance alternative delivery center, you will provide virtual client engagement assistance for our key clients across the region, gaining wide exposure to the GCC market and contributing in delivering the best service to our clients.</p>
<p>You’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your responsibilities include but are not limited to:</p>
<ul>
<li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li>
<li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li>
<li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li>
<li>Testing the client organization's internal controls and processes.</li>
<li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li>
<li>Taking accountability for researching and understanding key facts on the client's industry information before the engagement begins.</li>
<li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li>
<li>Taking full ownership of external file completion.</li>
<li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li>
<li>Reviewing the work of the associate levels and providing them on-the-job training, coaching and timely constructive feedback to help them grow in their career.</li>
<li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li>
<li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li>
<li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Taking part in the digital initiatives and upskilling areas which aligns most with your team’s business needs.</li>
<li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What You’ll Bring</h4>
<p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A bachelor's degree in accounting, finance or any other related academic major.</li>
<li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li>
<li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li>
<li>Experience in auditing diverse range of industries.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Excellent project management skills.</li>
<li>Experience in applying the international standards on auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li>
<li>Experience in the design of engagement procedures based on risk and materiality.</li>
<li>Previous experience in coaching and leading engagement teams.</li>
<li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li>
</ul>
<h4>How You’ll Make a Difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why You’ll Love Working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
<p><strong>Scope of Work – Youth Grow Activity (YGA)</strong></p>
<h1>Senior Communications Strategy Consultant<span dir="RTL"> - </span>Ministry of Youth</h1>
<h1>About Youth Grow Activity</h1>
<p>Youth Grow Activity (YGA) is a U.S. Government-funded project working with national partners in Jordan to help youth aged 10-29 build practical skills and connect to income opportunities, leading to stable communities in Jordan by supporting lawful work, productive routines, and positive engagement for the youth themselves.</p>
<h1>Background</h1>
<p>Ministry of Youth Centers represent one of the most geographically distributed public interfaces between the GOJ and its youth population. When these centers function effectively, visibly, and consistently, they serve as trusted anchors and safe spaces for structured engagement, skill development, and constructive participation. To help MOY realize the full potential of its youth centers, YGA operates as a technical and advisory partner to the MOY, working closely with its technical and operational directorates to strengthen program design, refine delivery mechanisms, enhance monitoring and performance frameworks, and support strategic communication. In collaboration with MOY, YGA provides a wide range of programs that span sports, arts, music, and upskilling programs. Youth centers serve as the primary venues for these activities.</p>
<p> </p>
<p>Following a registration campaign in the first quarter of 2026, YGA seeks to engage a Senior Communications Strategy Consultant to lead and oversee the Ministry of Youth’s year-round communications strategy. The consultant will guide the overall strategic direction of MOY’s communications, ensuring that all campaigns, content, and outreach activities are coherent, impactful, and aligned with MOY’s priorities and YGA’s objectives.</p>
<h1>Purpose of the Assignment</h1>
<p>The Senior Communications Strategy Consultant will serve as the strategic lead for MOY’s communications engagement, responsible for developing and steering the overall communications framework, guiding content direction, and ensuring quality and consistency across all campaign activities. The consultant will develop and execute an integrated communications plan for Youth Centers, enhancing their image among youth and the broader community, and promoting training programs. The consultant will provide senior-level advisory support to MOY and will oversee the work of other Communications Consultants to ensure all outputs align with the agreed strategy.</p>
<h1>Key Responsibilities</h1>
<h2>Communications Strategy Development</h2>
<ul>
<li>Develop a comprehensive, year-round Ministry of Youth Communications Strategy that aligns with MOY’s priorities and YGA’s objectives for youth engagement and program visibility.</li>
<li>Define strategic communications priorities, key messages, and target audience frameworks for each major program type and registration period.</li>
<li>Establish the overarching campaign framework, including thematic direction, messaging pillars, and channel strategy across Facebook, Instagram, and other relevant platforms.</li>
<li>Develop a campaign calendar and communications roadmap for the full period of performance, in coordination with MOY’s Media and Communications Manager.</li>
<li>Conduct a comprehensive analysis of the current media status of Youth Centers to inform strategy development.</li>
<li>Develop communications’ Key Performance Indicators (KPIs) aligned with MOY expected outcomes, including reach targets, youth registration numbers, and social media engagement rates.</li>
</ul>
<h2>Branding and Messaging Guidelines</h2>
<ul>
<li>Develop and document a messaging guidelines framework, ensuring all communications are youth-friendly, culturally appropriate, and consistent with MOY’s visual identity.</li>
<li>Establish campaign visual identity direction and content tone guidelines for use by the Communications Consultant.</li>
<li>Develop a unified media messaging guide for Youth Centers to ensure consistent messaging across the Kingdom.</li>
<li>Ensure all content and campaigns funded by USG appropriately display USG and MOY logos and comply with U.S. Government marking and branding requirements.</li>
</ul>
<h2>Content Planning and Production</h2>
<ul>
<li>Prepare a detailed Content Plan covering social media platforms, traditional media (television, radio, press), and visual content production (short videos, success stories).</li>
<li>Develop a plan for managing Youth Centers’ digital accounts and improving audience engagement.</li>
<li>Develop detailed media campaign plans for each major campaign period.</li>
</ul>
<h2>Strategic Advisory and Quality Oversight</h2>
<ul>
<li>Serve as the primary strategic reference point for the other Communications Consultant throughout the period of performance.</li>
<li>Review and approve monthly content calendars, campaign concepts, and key creative outputs before submission to MOY for final approval.</li>
<li>Provide strategic direction and feedback on content quality, messaging relevance, and campaign effectiveness on an ongoing basis.</li>
<li>Advise on social media strategy, including targeting approach, audience segmentation, and budget allocation recommendations.</li>
</ul>
<h2>Capacity Building</h2>
<ul>
<li>Provide capacity building support and training to MOY media staff (heads of media departments at the Ministry) on implementing the communications plan and managing digital accounts effectively.</li>
</ul>
<h2>Stakeholder Coordination</h2>
<ul>
<li>Participate in strategic alignment meetings with YGA, MOY, and other Communications Consultants as needed.</li>
<li>Liaise with MOY’s Media and Communications Manager and YGA’s Communications Officer to ensure strategic alignment and timely approvals.</li>
<li>Provide guidance on approval workflows and coordinate timelines to ensure the content approval process is respected.</li>
</ul>
<h2>Monitoring, Evaluation, and Reporting</h2>
<ul>
<li>Conduct quarterly strategic reviews to assess overall campaign performance, adjust priorities, and recommend course corrections as needed.</li>
<li>Submit a final strategic summary report at the end of the engagement, covering key achievements, lessons learned, and recommendations for future communications activities. The report shall measure performance against agreed benchmarks including reach targets, youth registration numbers, engagement rates, and number of media appearances, as defined by MOY at the start of the assignment.</li>
</ul>
<h1>Deliverables</h1>
<h1>·Current situation analysis report</h1>
<h1>·Integrated communications plan</h1>
<h1>·Content plan (3–6 months)</h1>
<h1>·Media messaging guide</h1>
<h1>·Detailed media campaign plan</h1>
<h1>·Capacity building/training of MOY media staff</h1>
<h1>·Quarterly performance reviews</h1>
<h1>·Performance evaluation and impact report</h1>
<h1>·Perform any additional tasks as requested by the Media and Communication Directorate at MOY</h1>
<p> </p>
<h1>Level of Effort </h1>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="624">
<tbody>
<tr>
<td >
<p><strong>Assignment</strong></p>
</td>
<td >
<p><strong>Period of Performance</strong></p>
</td>
<td >
<p><strong>Level of Effort</strong></p>
</td>
</tr>
<tr>
<td >
<p>Senior Communications Strategy Consultant</p>
</td>
<td >
<p>6 months</p>
</td>
<td >
<p>This is a full-time assignment.</p>
<p> </p>
</td>
</tr>
</tbody>
</table>
<h1>Required Qualifications</h1>
<ul>
<li>Minimum 5-7 years of professional experience in communications strategy, marketing, or public affairs, with a demonstrated track record of leading large-scale campaigns.</li>
<li>Proven experience developing communications strategies for government entities, development programs, or youth-focused initiatives.</li>
<li>Deep expertise in social media strategy and digital campaign management, including paid social media on Facebook and Instagram.</li>
<li>Strong understanding of youth engagement, cultural nuances, and community communications in the Jordanian context.</li>
<li>Experience designing and executing national media campaigns, including traditional and digital media.</li>
<li>Experience working within USG-funded programs or in coordination with U.S. Government partners, including familiarity with branding and marking requirements, is preferred.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Bachelor’s degree in communications, Marketing, Public Relations, Media, or a related field.</li>
<li>Fluency in Arabic and English.</li>
</ul>
<h1>How to Apply</h1>
<ul>
<li>CV / Resume.</li>
<li>Detailed technical proposal including methodology and work plan.</li>
<li>Statement of approach explaining the applicant’s strategic vision for this assignment.</li>
<li>Work samples specifically related to communications strategy work (e.g., previous communications plans, campaign strategies, or messaging frameworks).</li>
</ul>
<h1>Operational Guidelines</h1>
<ul>
<li>Geographic scope covers youth centers across all governorates of Jordan, with priority given to underserved communities and high-activity centers.</li>
<li>Primary content language is Arabic; English content is required for select programs and materials targeting external audiences.</li>
</ul>
<h1>Supervision and Coordination</h1>
<p>The consultant will work in close coordination and under the technical review of MOY’s Media and Communications Directorate, while reporting to YGA’s team, to ensure all outputs are integrated and aligned with the overall communications strategy.</p>
<p><h4>About Lucidya<\/h4>\n<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<\/p>\n<p>Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action. Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<\/p>\n<p>As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<\/p>\n\n<h4>Why this role matters<\/h4>\n<p>Most organizations today are overwhelmed with customer data.<\/p>\n<p>Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints. The challenge isn't collecting the data anymore. It's knowing what matters and what to do next.<\/p>\n<p>The Monitoring & Research domain sits at the center of that challenge.<\/p>\n<p>This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions. It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<\/p>\n<p>As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<\/p>\n<p>You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty. We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<\/p>\n<p>If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<\/p>\n\n<h4>What you'll do<\/h4>\n<p><strong>Own the future of Monitoring & Research at Lucidya<\/strong><br>\nYou'll define the vision, strategy, and roadmap across three key product areas:<\/p>\n<ul>\n<li>Social listening<\/li>\n<li>Managed channels analytics<\/li>\n<li>Voice of Customer (VoC)<\/li>\n<\/ul>\n<p>Your responsibility isn't simply delivering features. It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<\/p>\n\n<p><strong>Turn customer signals into decisions<\/strong><br>\nYou'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<\/p>\n<p>You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<\/p>\n\n<p><strong>Lead discovery before delivery<\/strong><br>\nYou'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<\/p>\n<p>You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<\/p>\n<p>Success in this role means building the right thing, not simply building things quickly.<\/p>\n\n<p><strong>Raise the quality bar for AI-powered insights<\/strong><br>\nAs AI becomes increasingly central to our platform, you'll help define what \"trustworthy AI\" means in practice.<\/p>\n<p>You'll work closely with AI, Data, Design, and Engineering teams to improve:<\/p>\n<ul>\n<li>Insight accuracy<\/li>\n<li>Sentiment quality<\/li>\n<li>Explainability<\/li>\n<li>Relevance<\/li>\n<li>Customer trust<\/li>\n<\/ul>\n<p>You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<\/p>\n\n<p><strong>Make difficult prioritization decisions<\/strong><br>\nNot every good idea belongs on the roadmap.<\/p>\n<p>You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<\/p>\n<p>You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<\/p>\n\n<p><strong>Drive product adoption and business impact<\/strong><br>\nYou'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<\/p>\n<p>You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<\/p>\n\n<p><strong>Be a leader beyond product<\/strong><br>\nYou'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<\/p>\n<p>You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<ul>\n<li>You have strong product fundamentals<br>\nYou have at least 5 years of product management experience, ideally within B2B SaaS environments.<br>\nYou know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br>\nYou understand that product management is ultimately about creating customer and business value, not managing backlogs.<\/li>\n<li>You simplify complexity<br>\nYou're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br>\nMore importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<\/li>\n<li>You stay close to customers<br>\nYou don't rely solely on internal opinions to make decisions.<br>\nYou regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br>\nYou're naturally curious about how people work and where products create friction in their lives.<\/li>\n<li>You are comfortable making decisions with incomplete information<br>\nYou won't always have perfect data.<br>\nYou can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<\/li>\n<li>You communicate with clarity<br>\nYou can explain technical concepts to non-technical audiences and customer problems to technical teams.<br>\nYou build alignment through clear thinking, structured communication, and transparency.<\/li>\n<li>You care about outcomes<br>\nYou measure success by customer adoption, customer value, and business impact rather than the number of features released.<br>\nYou're willing to challenge existing thinking when you believe there's a better way to solve a problem.<\/li>\n<\/ul>\n\n<h4>Bonus points if you have<\/h4>\n<ul>\n<li>Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms<\/li>\n<li>Experience building AI-powered, analytics-heavy, or data-intensive products<\/li>\n<li>Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows<\/li>\n<li>Experience working with Arabic-language products, dialects, or regional customer behaviors<\/li>\n<li>Knowledge of MENA markets, particularly Saudi Arabia and the GCC<\/li>\n<li>Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<ul>\n<li>Within your first 12 months:<\/li>\n<li>Customers trust Lucidya's insights enough to use them in critical business decisions<\/li>\n<li>Product adoption and engagement across Monitoring & Research increase meaningfully<\/li>\n<li>AI-powered insight experiences become more accurate, actionable, and differentiated<\/li>\n<li>Clear product strategy and prioritization frameworks are established across the domain<\/li>\n<li>Customer feedback consistently influences roadmap decisions<\/li>\n<li>Cross-functional teams have strong alignment around goals, priorities, and outcomes<\/li>\n<\/ul>\n\n<p>Lucidya is an equal opportunity employer. We believe great teams are built through diverse experiences, perspectives, and backgrounds. If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<\/p><\/p><p><\/p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>JOB TITLE:</strong> Finance Manager<br><strong>REPORTING TO:</strong> Head of Treasury and Financial Compliance<br><strong>GRADE:</strong> 2<br><strong>REPORTING TO POSITION:</strong> Finance Coordinators-Finance Officers<br><strong>LOCATION:</strong> TBC<br><strong>CHILD SAFEGUARDING</strong><br> Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.<br><strong>ROLE Purpose:</strong><br> This role will provide the primary financial inputs into all aspects of Treasury & Accounting for the Syria Country Office. This includes providing key support for overall Treasury and accounting management as well as assisting in the implementation of finance policies, procedures, and systems.</p><br><p><strong>MAIN RESPONSIBILITIES</strong></p><br><p>• Managing all aspects of day-to-day operations of Treasury department.<br> • Assist in the implementation of finance policies, procedures, and systems.<br> • Processing of daily bank and cash payments in line with SCI Finance manual.<br> • Oversee Cash Management processes, weekend and month-end cash count, and cash balance monitoring process to ensure the sufficient cash flow is available to support the program operations in country and in the field.<br> • Liaison with bank on all banking issues.<br> • Ensure proper calculation and on-time payments of payroll, benefits and applicable taxes.<br> • Managing the month-end accounting close process, amortization, account reconciliation, ensuring accuracy and completeness of the ledgers, journal bathes and all supporting documentation in the country office and field offices (coding, approval, uploading...)<br> • Prepare the monthly financial report and any other required reporting to Regional Office and Centre Office in precise and timely manner.<br> • Review of Trial balance on daily basis and resolving issues in Balance sheet accounts.<br> • Tracking of pending items in the balance sheet and duly communicate to FO’s for the appropriate entry.<br> • Finalizing country program cash forecast each month.<br> • Maintaining close coordination with field and CO finance focal persons.<br> • Maintaining a schedule for monitoring and support to the field offices. <br> • Train finance field staff on preparation of effective cash forecast.<br> • Review the reclassifications proposed by program staff for eligibility in line with donor regulations an in line with SCI Financial policies.<br> • Ensure field offices receive adequate support to operate efficient accounting systems.<br> • Carry out inductions and staff trainings for finance procedures, donor requirements etc. <br> • Lead the audit processes within the assigned location. Proactively Liaising with Program and sub-award units as necessary.</p><br><p><strong>SKILLS AND BEHAVIOURS (our Values in Practice)</strong><br><strong>Understanding humanitarian contexts and application of humanitarian principles</strong><br> • Able to assess and analyse key issues in the humanitarian situation and formulate actions around them<br> • Leads on the development of an organisational response based on an understanding of the contexts<br><strong>Achieving results effectively</strong><br> • Ensures efficient and transparent use of resources in accordance with internal controls<br> • Demonstrates flexibility to adapt plans and make decisions in rapidly changing environments<br> • Actively manages risk and takes action to reduce risk.<br> • Makes changes to improve performance as a result of information received.<br> • Creates measures and metrics to track performance.<br> • Documents lessons learned and applied them to future projects<br><strong>Maintaining and developing collaborative relationships</strong><br> • Establishes clear objectives with teams and individuals and monitors progress and performance<br> Operating safely and securely<br> • Undertakes effective risk assessments and develops contingency plans<br> • Takes appropriate, coordinated and consistent action to handle situations of personal risk and risk for others<br> • Reduces vulnerability by complying with safety and security protocols set by the organisation<br><strong>Managing yourself in a pressured and changing environment:</strong><br> • Remains focused on the objectives and goals in a rapidly changing environment<br> • Suggests creative improvements and different ways of working<br> • Demonstrates personal integrity by using one’s position responsibly and fairly<br> • Makes time to learn from experience and feedback and applies the lessons to a new situation<br><strong>Leadership: Action; Thinking; Self; Inspiring; Developing Others</strong><br> • Adapts plans and approaches based upon awareness of the external context<br> • Demonstrates managerial courage by confronting difficult situations, seeking resolution, and championing ideas.<br> • Actively contributes to a team environment where team members feel able to contribute, champion or challenge decisions<br> • Takes responsibility for own development, and actively takes steps to better understand and address own strengths and weaknesses.<br> • Effectively influences others by understanding their interests and showing how they will be met by own preferred solution.</p><br><p><strong>QUALIFICATIONS AND EXPERIENCE </strong><br><strong>Essential</strong></p><br><p>• BSc degree in accounting/finance or equivalent.) with 5 years of post-qualification accounting experience.<br> • Experience of and well developed skills in staff management, supervision and capacity building<br> • Proven track record of supporting a senior management team, and providing strategic support across multiple sectors and/or regions <br> • Knowledge of the requirements of the major emergency donors and experience in budgeting and reporting to donors.<br> • Good attention to detail and analytical skills<br> • Computer literate (i.e. WORD, advanced Excel, Outlook, Internet Explorer, financial systems).<br> • Cultural awareness and ability to build relationships quickly with a wide variety of people<br> • Patient, adaptable, flexible, able to improvise and remain responsive and communicate clearly and effectively under pressure<br> • Excellent planning, management and coordination skills, with the ability to organise a workload comprised of varying and changing tasks and responsibilities<br> • Strong communication (written and spoken), and interpersonal skills in English, with experience in managing multicultural teams<br><strong>Desirable </strong><br> • Experience with any Save the Children financial systems and overseas accounting software.<br> • Significant experience with NGOs in an international emergency environment<br> • Fluent in English and Arabic<br> </p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>
<p><h4>Description</h4>
<p>Place: Amman, Jordan (with travel to Palestine when possible)<br>
Starting date: 1st September 2026<br>
Duration of contract: 12 months<br>
Closing date for applications: 25th June 2026<br>
We will be reviewing applications on an ongoing basis.</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<ol>
<li><strong>Palestine</strong><br>
Since 7 October 2023, the situation in the occupied Palestinian territory (oPt) has deteriorated sharply. Access to lifesaving services—already limited by repeated conflict, political instability, and economic hardship—has further declined. In the Gaza Strip, between 7 October 2023 and 1 January 2025, the Gaza Health Ministry reported at least 70,663 Palestinians killed and 171,139 injured as a result of ongoing hostilities, including casualties recorded after the ceasefire that came into effect on 11 October 2025.</li>
<li><strong>HI background and history</strong><br>
HI has been working in Palestine since 1996, initially supporting disability organizations and expanding in 1999 to mine action. After the 2014 Gaza crisis, its activities increasingly focused on emergency and post-emergency response, integrating physical rehabilitation, including prosthetics and orthotics for people injured by conflict and those with pre-existing disabilities.</li>
<li><strong>2026 perspectives</strong><br>
In a complex and volatile environment that is difficult to navigate and operate in, Handicap International focuses on its added value in the fields of health, armed violence reduction, education and humanitarian logistics. The Palestine program will be handed over to the Regional Division in the months to come, involving a restructuring of the program’s governance alongside the challenges of implementation, risk management, and the restructuring of departments and program resources.</li>
</ol>
<h4>Your mission</h4>
<p>Under the responsibility of the HI’s Emergency Manager, the Country Director contributes within his/her geographical area to the implementation of the mandate and the Strategy of Humanity & Inclusion. He/she ensures optimal quality and impact of the activities in the Program, through a delegation system with appropriate control mechanisms. He/she shares with all HI managers the responsibility of sound management and successful functioning of the global organization.</p>
<p>In line with the current project objectives, the Country Director will lead successful program management. He/she will ensure sound monitoring of the project in line with the expected outcomes of the project.</p>
<p>The Country Director is the legal representative of the overall HI’s Palestine response internally and externally and promotes a high reputation and positive image of HI’s Palestine Program.</p>
<p>The Country Director deploys HI’s full mandate and Strategy in his/her geographical area, with operational partners, institutions and/or donors.</p>
<p>In his/her geographical area, he/she ensures compliance with his/her budget framework (including unrestricted funds) and HI policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.).</p>
<p>In his/her geographical area, he/she actively monitors and analyses context developments, to identify risks and opportunities.</p>
<h4>Responsibility 1: Management</h4>
<ul>
<li>Contributes to the development of his or her staff, creating the conditions for their commitment, professionalism, and attachment to HI.</li>
<li>Ensures compliance with the code of conduct of institutional policies, the state of mind and the expected individual and collective behaviour.</li>
<li>Understands the strategy, makes it explicit, translates it into operational objectives for his or her team, and leads the necessary changes.</li>
<li>Gives meaning to each management action.</li>
<li>Encourages inter and intra-departmental exchanges of practice.</li>
<li>Encourages innovation and risk-taking.</li>
<li>Organises the operational and partnership management of his/her team, structures the work around identified processes, steers performance and facilitates the resolution of problems.</li>
</ul>
<h4>Responsibility 2: Strategy and steering</h4>
<ul>
<li>Ensures the definition, implementation, and adaptation of the HI Strategy in the Program.</li>
<li>Is responsible for fundraising and resource planning:
<ul>
<li>Develops regular contacts with donors at field level and regularly informs the Institutional Funding teams.</li>
<li>Ensures the best allocation of resources to match Program ambitions, and plans accordingly (including support missions).</li>
</ul>
</li>
<li>Ensures the deployment and compliance with HI global frameworks, institutional policies, and standards.</li>
<li>Conducts partnership Steering Committees with his/her direct managers/counterpart: the operational partner and HI project team.</li>
<li>Ensures the design of project proposals for the continuity or expansion of the project or the development of new projects upon request.</li>
</ul>
<h4>Responsibility 3: Operational implementation</h4>
<ul>
<li>Is responsible for security management: in link with the Humanitarian Access and Security Manager and HQ specialist, develops a culture of safety and security at the Program level; ensures that security documents are developed, up-to-date and that all necessary measures are in place; ensures incident management and reporting according to HI frameworks.</li>
<li>Ensures financial control and monitoring of operations are effective in the Program: consolidation, control, and reporting of operational and organizational elements within the Program (dashboards, corrective measures, unrestricted funds consumption, etc.).</li>
<li>Ensures technical quality standards are applied in the projects of the Program and monitors the implementation of evaluations and donor audits’ recommendations.</li>
<li>With both potential opportunities and risks in mind, ensures continuous monitoring and analysis of current developments for the Program: implements analysis and monitoring of risks related to HI presence and activities; takes mitigation actions when relevant.</li>
</ul>
<h4>Responsibility 4: Representation, influence and leadership</h4>
<p>The Country Director represents the overall HI’s response internally and externally and promotes a high reputation and positive image of HI. This includes:</p>
<ul>
<li>Ensuring close coordination with Chad Country Director (especially related to fundraising activities, mutualization, response plan).</li>
<li>Ensuring authorizations to operate are secured and maintained, in compliance with the relevant country and state authorities’ requirements.</li>
<li>Employer’s representative responsibilities and compliance with local working regulations.</li>
<li>Communications on behalf of HI.</li>
<li>Representation of HI vis-à-vis local, national, traditional, political, military and diplomatic authorities and bodies.</li>
<li>Representation of HI vis-à-vis international organizations and coordination mechanisms and system.</li>
<li>Negotiation and signature of operational partnerships.</li>
<li>Developing external influence of HI (forums, operational and strategic alliances, etc.) and the external representation of the organization (events, media) in the Program’s geographical scope.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>You have at least 5 years of experience at key management positions within international organizations.</li>
<li>You have management experience in humanitarian, security and emergency programs.</li>
<li>You have strong interpersonal and intercultural skills.</li>
<li>You are able to work under high pressure and without constant supervision.</li>
<li>You have excellent organizational and coordination skills and you can transfer knowledge.</li>
<li>You have excellent communication skills and you are committed to teamwork.</li>
<li>You are able to travel and work in a tense and volatile context with strict security measures.</li>
<li>You have proven experience in negotiation with institutional donors, project writing and reporting.</li>
<li>You can manage risks and change.</li>
<li>You are fluent in English; knowledge of French and Arabic would be a plus.</li>
</ul>
<h4>Benefits</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>12 months international contract starting from 1st September 2026.</li>
<li>The international contract provides social cover adapted to your situation:</li>
<ul>
<li>Unemployment insurance benefits for EU nationals.</li>
<li>Pension scheme.</li>
<li>Medical coverage with 50% of employee contribution.</li>
<li>Repatriation insurance paid by HI.</li>
</ul>
<li>Salary from 3000 € gross/month upon experience.</li>
<li>Per diem: 640 € net/month - paid in the field.</li>
<li>Paid leaves: 25 days per year.</li>
<li>Rest and recuperation according to the level of the mission: 1 day per period.</li>
<li>Payment for travel costs (air ticket and visa) and transport of your personal effects.</li>
<li>A child allowance of 100 € per month, per child (from the second child) paid in the field.</li>
<li>Support travel costs (air ticket and visa) for accompanying dependent and health/repatriation insurance if the dependent has no income (open to couples).</li>
<li>Family package (open to families):
<ul>
<li>A child allowance of 100 € per month, per child (from the second child) paid in the field.</li>
<li>Contribution to school registration fees for children over 3 years.</li>
<li>Family-wide health coverage.</li>
<li>Payment for travel costs (air ticket and visa) and transport of your personal effects.</li>
<li>Housing: individual taken in charge by HI.</li>
</ul>
</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>TITLE: Head of New Business Development (HNBD)</strong><br> TEAM/PROGRAMME: PDQ<br> LOCATION: Damascus – Syria <br> GRADE: 4 International and 2 National<br> CONTRACT LENGTH: 12 months<br> CHILD SAFEGUARDING:<br> Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.<br> ROLE PURPOSE: <br> The post holder will be responsible for leading on New Business Development Process for Syria Country office including – 1) Support PDQD in assessment of the country, regional and global landscape and develop an ongoing plan for building strategic relationships and increasing funding with donors, implementing partners, and other stakeholders, 2) lead on gathering intelligence from strategic relationships, make data-driven decisions to prepare for a competitive proposal process; 3) Establish an effective, collaborative, and efficient proposal development process that ensures a compliant and competitive proposal is submitted and learning is captured and 4) Utilize NBD best practices and feed program intelligence and lessons back into Prepare phase through ongoing communication and program learning</p><br><p>The post holder will lead on developing high-quality concept notes and proposals, with the NBD Managers and with support of the Programme Development and Quality (PDQ) team/Technical Advisers, Program Operations team and the Finance team, for major institutional donors, Corporate Foundations and Philanthropic donors as well as other governmental and other non-traditional. The HNDB with support from PDQD will lead on developing donor engagement plan in line with country strategic plan ambitions and facilitate structured donor engagement, intelligence gathering, donor scoping, track and identify donor opportunities, coordinate and write proposals for large, competitive funding opportunities. The position requires innovative thinking and creativity to package our programme strategies in ways that attract the right donor support and grow our portfolio strategically and sustainably. </p><br><p>SCOPE OF ROLE: <br> Reports to: PDQ Director<br> Key working relationships: Technical Advisors, Program Operations team, Heads of Offices, Awards, Finance, Members and Global team<br> People Management: 2 NDB managers <br> Budget Responsibilities: N/A<br> KEY AREAS OF RESPONSIBILITY:</p><br><p>Strategic Focus:</p><br><p>•In alignment with the Country Strategic Plan (CSP) , develop and utilize a comprehensive funding strategy that links local, regional, and global knowledge, priorities, and breakthroughs to the relevant donor landscape. <br> •Along with SC Member offices actively track upcoming opportunities while linking them to Country strategy and SC's Breakthroughs, positioning efforts, resource allocation, and broader portfolio planning.<br> •Manage both strategic and programmatic relationships with donors, implementing partners, and other relevant stakeholders to advance Save the Children’s reputation, drive strategies, create new opportunities, and push for funding in Country strategic priorities <br> •Ensure alignment with National Recovery Priorities of Syria</p><br><p>Proposal Development<br> •Lead the development of high-value or complex proposals or bids, building on global, regional and national expertise, and ensuring the highest quality product including localization commitments with equitable budget planning.<br> •Take primary responsibility for the drafting of high-quality concept notes and funding proposals (including log frames and budgets) for a variety of donors, from major institutional donors, corporate organisations, trusts, and private donors, among others. <br> •With the support of TAs, context Analyst and Operations Team develop and draft all narrative sections of proposal documents and/or concept notes.<br> •Identify opportunities to incorporate children’s inputs into proposal development with support from Child Participation experts in SCI<br> •Track up-coming funding opportunities, donor engagement and proposal development process <br> •Maintain robust Pipeline tracker and providing regular analysis to the SMT on the status of the funding portfolio and key trends to monitor. <br> •Serve as lead writer for high-value competitive bids <br> •Drive interdepartmental coordination for project design with PDQ, Advocacy, Programme Operations (for field team inputs, logistics requirements, costings, etc.), Security, Logistics, Finance, and HR (for staffing requirements). <br> •Ensure full internal and member review and sign off as per the proposal development process.<br> •For all assigned opportunities and proposals ensure all documents required by the donor are well written and logically structured<br> •For all assigned proposals ensures language is in line with donor priorities and understanding of specific sectors<br> •Liaise with all Field Offices/ National Partners to ensure they are engaged in the proposal development process and consulted for feasibility of final planned Program Activities and sign off on final proposals<br> •With the support of TA’s, MEAL Team and Operations Team develop and finalise the necessary supporting documents from the proposal including logframe and workplan.<br> •Will be responsible to ensure that all documents sent to SMT for signoff are copy edited.</p><br><p>New Business Development/Stakeholder Engagement:</p><br><p>•Participate in key Member and donor meetings and pro-actively seek donor intelligence on prospective new opportunities or partnership. <br> •Cultivate business relationships with external stakeholders and potential partners for large scale or strategic funding opportunities, either as a prime or sub-recipient in joint ventures. <br> •Search for strategic (and innovative)new partnerships with actors in the Syrian context (UN Agencies, NGOs. INGOs, State Actors, Research etc), and ensure that Save the Children maximizes its opportunity to showcase and replicate the Theory of Change. <br> •Refresh Donor Landscape Studies on an appropriate frequency <br> •Ensure a system is in place to monitor progress toward targets set out in the Strategy <br> •Work with PDQ team to develop generic concept notes for thematic areas and cross-sectoral integration. <br> •Work with Members to explore the potential for private sector partnerships and other innovative ways to fundraise </p><br><p>General<br> •Demonstrate compliance and leadership with Save the Children policies and practice with respect to child safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</p><br><p><br> QUALIFICATIONS<br> Experience of supporting resource mobilisation and new business development in humanitarian and development programme settings, in particular writing of new grant submissions (proposal and/or concept notes)</p><br><p>Essential: <br> •At least 5-7 years of demonstrated experience leading on new business development and fundraising in NGOs<br> •Bachelor’s Degree in a relevant subject (Humanitarian, Human rights, Development) with relevant field experience<br> •English language proficiency<br> •Excellent coordination and interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels <br> •Excellent representation, presentation, Analytical and communication skills – <br> •Experience in coordinating development of large-scale or strategic proposals, including the development of multi-million-dollar project budgets. <br> •Experience with US and UK government programming, SIDA, DANIDA, ECHO, BMZ amongst others including compliance requirements<br> •Ability to present complex information in a succinct and compelling manner including proficiency in MS office tools<br> •Previous experience of project management and project cycle management, including project design, implementation and evaluation<br> •Good understanding of donor compliance and reporting mechanisms and requirements<br> •Good understanding of monitoring and evaluation mechanisms.<br> •Ability to work well under pressure and work to deadlines<br> •Experience of and commitment to working through systems of community participation and accountability<br> •Politically and culturally sensitive with qualities of patience, tact and diplomacy<br> •The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.<br> •Commitment to the aims and principles of Save the Children.</p><br><p>Desirable</p><br><p>•Experience or understanding of the Syrian Context <br> •Arabic Language Skills<br> •Experience working for Save the Children and working across organisational structures</p><br><p>Additional job responsibilities</p><br><p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.<br> Equal Opportunities <br> The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br><p>Child Safeguarding:<br> We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br><p>Safeguarding our Staff:<br> The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</p><br><p>Health and Safety<br> The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.<br> </p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>