Area Manager Jobs in Jordan

<p><h4>Job summary</h4> <p>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li> <li>OR</li> <li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li> </ul> <h4>Core work activities</h4> <p><strong>Supporting management of property operations</strong></p> <ul> <li>Supervises distribution of repair work orders.</li> <li>Ensures property policies are administered fairly and consistently.</li> <li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li> <li>Establishes and maintains open, collaborative relationships with employees.</li> <li>Monitors timeliness and quality of completion of repair work orders.</li> <li>Supervises engineering and related areas in absence of the Director of Engineering.</li> <li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li> <li>Ensures that regular ongoing communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.</li> <li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li> <li>Selects and orders or purchases new equipment, supplies, and furnishings.</li> <li>Supervises the day-to-day operations of engineering and related departments.</li> </ul> <p><strong>Maintaining property standards</strong></p> <ul> <li>Inspects and evaluates the physical condition of facilities in order to determine the type of work required.</li> <li>Maintains accurate logs and records as required.</li> <li>Operates generators and fire pumps as necessary.</li> <li>Provides emergency response services 24/7.</li> <li>Repairs equipment (e.g., refrigeration, laundry) as necessary.</li> <li>Ensures all employees have the proper supplies, equipment and uniforms.</li> </ul> <p><strong>Ensuring exceptional customer service</strong></p> <ul> <li>Empowers employees to provide excellent customer service.</li> <li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li> <li>Sets a positive example for guest relations.</li> </ul> <p><strong>Conducting human resources activities</strong></p> <ul> <li>Helps train employees in safety procedures.</li> <li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li> <li>Communicates performance expectations in accordance with job descriptions for each position.</li> <li>Ensures disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs) and support the peer review process.</li> <li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li> <li>Participates in the employee performance appraisal process, providing feedback as needed.</li> <li>Uses all available on-the-job training tools for employees.</li> <li>Solicits employee feedback.</li> <li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p> <p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>CORE WORK ACTIVIITES<br>Supporting management of Property Operations&nbsp;<br>• Supervises distribution of repair work orders.<br>• Ensures property policies are administered fairly and consistently.<br>• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.<br>• Establishes and maintains open, collaborative relationships with employees.<br>• Monitors timeliness and quality of completion of repair work orders.<br>• Supervises Engineering and related areas in absence of the Director of Engineering.<br>• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.<br>• Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.<br>• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.<br>• Selects and order or purchase new equipment, supplies, and furnishings.<br>• Supervises the day to day operations of Engineering and related departments.<br>Maintaining Property Standards<br>• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.<br>• Maintains accurate logs and records as required.<br>• Operates generators and fire pumps as necessary.<br>• Provides emergency response services 24/7.<br>• Repairs equipment (e.g., refrigeration, laundry) as necessary.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>Ensuring Exceptional Customer Service<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Sets a positive example for guest relations.<br>Conducting Human Resources Activities<br>• Helps train employees in safety procedures.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Solicits employee feedback.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Responsibilities</p><p>Identify commercial market opportunities and prospect and follow up with customers to develop and monitor the customer s portfolio.</p><p>Plan and conduct the commercial visit according to the commercial action plan and produce visit reports as required by management.</p><p>Sell products (Ocean, air &amp; Ground) and services and advise customers on specific transport modalities to sell to customers the solution best fitted to their needs.</p><p>Upload visits feedback and market research information s on CRM system .</p><p>Receive customer s requests, qualify in priority, and process their requests in coordination with sales support and operation teams.</p><p>Constantly promote new services and value-added services to customers.</p><p>Help maintain market ID.</p><p>Create and follow up on customers complains.</p><p>Achieve sales targets as agreed with the sales manager.</p><p>Conduct field visits to target customer segments and prepare visit reports to be submitted to the direct manager timely.</p><p>Expanding the customer data base by maintaining existing customers and attracting new customers through regular communication reach via phone calls, emails or field visits.</p><p>Record the necessary data on the appropriate system in preparation for the operations team to complete processing of the shipment and issue invoice.</p><p>Follow up &amp; Apply Department monthly, quarterly &amp; yearly products, initiatives &amp; tasks set my department manager / management</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in (BA/BSc)</p><p>3+ years sales related experience in international freight forwarding including Ocean, Land &amp; Air Freight, for both import &amp; Export.</p><p>Relevant job knowledge and experience.</p><p>Required Skills Business-to-Business (B2B) Customer Relationship Management (CRM) Negotiation and Selling Sales</p>

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p> <p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p> <h4>Why this role matters</h4> <p>At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale. As our platform grows, so does the complexity of the problems we solve.</p> <p>Great product ideas are easy. Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.</p> <p>That's where this role comes in.</p> <p>As a Product Owner, you'll sit at the center of product delivery. You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.</p> <p>Your impact won't be measured by how many Jira tickets you create. It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.</p> <p>You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.</p> <p>If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.</p> <h4>What you'll do</h4> <li>Create clarity where others see complexity</li> <p>You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.</p> <li>Own squad readiness</li> <p>You'll make sure backlog items are ready before they enter development. Engineers shouldn't be discovering major requirements halfway through a sprint. You'll ensure the team has the context, detail, and alignment needed to deliver predictably.</p> <li>Help the team build the right things</li> <p>You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.</p> <li>Drive productive collaboration</li> <p>You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.</p> <li>Challenge unclear thinking</li> <p>When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions. Respectfully, but confidently.</p> <li>Reduce delivery friction</li> <p>You'll identify risks, dependencies, and gaps before they become problems. Your goal is to help the team spend less time clarifying work and more time delivering value.</p> <li>Protect quality and customer experience</li> <p>You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.</p> <li>Support successful launches</li> <p>You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.</p> <h4>Requirements</h4> <h4>Who you are</h4> <li>You bring structure without creating bureaucracy</li> <p>You love organization, but you know process should help teams move faster, not slow them down.</p> <li>You care about outcomes, not ticket completion</li> <p>Closing a story isn't success. Solving a customer problem is.</p> <li>You ask great questions</li> <p>You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.</p> <li>You communicate clearly</li> <p>You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.</p> <li>You thrive in cross-functional environments</li> <p>You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.</p> <li>You have strong product delivery experience</li> <p>You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.</p> <li>You're comfortable with technical concepts</li> <p>You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.</p> <li>You're comfortable with ambiguity</li> <p>You won't always receive perfect requirements or complete information. You're able to create clarity and move things forward without waiting for every answer.</p> <p>You'll likely stand out if you have experience with:</p> <li>B2B SaaS products</li> <li>Customer experience (CX) platforms</li> <li>Social listening or customer engagement tools</li> <li>CRM, CDP, analytics, or workflow products</li> <li>AI-powered products and automation</li> <li>Arabic-first or MENA-focused products</li> <li>Product analytics and adoption metrics</li> <h4>What success looks like</h4> <p>Within your first few months:</p> <li>Backlog items enter development with significantly fewer unanswered questions.</li> <li>Sprint planning becomes more predictable because work is properly prepared and understood.</li> <li>Engineers spend less time seeking clarification and more time building.</li> <li>Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.</li> <li>Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.</li> <li>Product releases are smoother because internal teams are prepared and aligned.</li> <li>Most importantly, customers receive better products because the team consistently understands the problem before building the solution.</li> <h4>What the hiring process will look like</h4> <li>Intro call with TA</li> <li>Interview with HM</li> <li>Case study</li> <li>Presentation interview</li> <li>Culture fit / offer</li> <p>At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement. We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.</p> <p>If that sounds like the environment where you do your best work, we'd love to meet you.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <h4>The role</h4> <p>To supervise and control the operation of the building management system and monitor all plant activities of the headquarters building services.<br> To provide accurate administration support to the engineering team.<br> To interact with housekeeping and front office team to ensure our guests receive a high level of service.<br> To provide service that is sincere, warm and enthusiastic whilst ensuring guest satisfaction.</p> <h4>Key deliverables and responsibilities</h4> <h4>Planning & organizing:</h4> <ul> <li>Is aware of the daily activities and has product knowledge of all the hotel facilities.</li> <li>To be punctual on duty and ensure the same of your employees.</li> <li>Assist the director of engineering and management in planning for the investment, project and replacement budget on a yearly basis.</li> </ul> <h4>Operations:</h4> <ul> <li>Displays good teamwork.</li> <li>Recommends improvements in methods, systems and procedures to improve efficiency and maximize customer satisfaction.</li> <li>Be willing to train and instruct other members of the staff by passing along knowledge and skills.</li> <li>Perform as per operational standards manual (OSM) and in line with company’s values and core behaviour.</li> <li>Attends training classes as per schedule.</li> <li>Ensure all relevant checklists are completed as required.</li> <li>To have a complete understanding of and to adhere to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health and safety.</li> <li>Schedules active maintenance with engineering team to ensure work is complete, and then communicates details with the engineering supervisor.</li> <li>Ensure all work orders are acknowledged in the Dyna Win system.</li> <li>To carry out any other reasonable duties and responsibilities as assigned.</li> </ul> <h4>Administration:</h4> <ul> <li>Provide and follow up on the engineering supervisor on planned preventive maintenance (PPM) schedules for implementation.</li> <li>Analyze the behaviour of the plants with respect to the set point and set up the various control parameters.</li> <li>Perform daily auditing of plant performance via the building management system (BMS) e.g. data logging, plant review, alarm manager status, etc.</li> <li>Analyze reasons of failure of plants and provide specific diagnostic, problem analysis and specify the necessary remedial actions for the engineering supervisor's approval.</li> <li>Use the historical logged data of various plants to review the system and propose improvements in order to enhance system efficiency and/or reduce operation cost as well as improve the services provided to guests.</li> <li>Program the BMS and PPM system and other plants (e.g. standby power generator, diesel driven firefighting pump, fire alarm system, etc.) for automatic periodic testing.</li> <li>Follow the grooming standards and maintain a friendly and cheerful disposition at all times.</li> <li>To comply with all hotel rules and regulations as outlined in the staff handbook.</li> <li>To anticipate the needs of the guest whenever possible, to enhance quality service and in turn enhance guest satisfaction.</li> <li>Ensure all filing systems are accurate and up to date.</li> <li>Provide administration support to the engineering team.</li> <li>Assist with the completion of the department vacation plan and any associated HR paperwork.</li> <li>To give full co-operation to any colleague requiring assistance in a prompt, caring and helpful manner. To be flexible in assisting in other areas of the hotel in response to business and guest needs.</li> <li>Is familiar with all related company documentation and especially with the relevant operational standards manual for his/her field of responsibility.</li> </ul> <h4>Qualifications</h4> <ul> <li><strong>Education:</strong> Mechanic or electric college/university education (preferred but not required).</li> <li><strong>Experience:</strong> Minimum 3 years.</li> <li><strong>Other:</strong> Computer skills.</li> </ul> <h4>Additional information</h4> <p>Mövenpick Hotels & Resorts is in the “moments” business. We’re intimately involved in important times in our guest’s lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer term partnership.<br> We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <h4>The role</h4> <p>To supervise and control the operation of the building management system and monitor all plant activities of the headquarters building services.<br> To provide accurate administration support to the engineering team.<br> To interact with housekeeping and front office team to ensure our guests receive a high level of service.<br> To provide service that is sincere, warm and enthusiastic whilst ensuring guest satisfaction.</p> <h4>Key deliverables and responsibilities</h4> <h4>Planning & organizing:</h4> <ul> <li>Is aware of the daily activities and has product knowledge of all the hotel facilities.</li> <li>To be punctual on duty and ensure the same of your employees.</li> <li>Assist the director of engineering and management in planning for the investment, project and replacement budget on a yearly basis.</li> </ul> <h4>Operations:</h4> <ul> <li>Displays good teamwork.</li> <li>Recommends improvements in methods, systems and procedures to improve efficiency and maximize customer satisfaction.</li> <li>Be willing to train and instruct other members of the staff by passing along knowledge and skills.</li> <li>Perform as per operational standards manual (OSM) and in line with company’s values and core behaviour.</li> <li>Attends training classes as per schedule.</li> <li>Ensure all relevant checklists are completed as required.</li> <li>To have a complete understanding of and to adhere to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health and safety.</li> <li>Schedules active maintenance with engineering team to ensure work is complete, and then communicates details with the engineering supervisor.</li> <li>Ensure all work orders are acknowledged in the Dyna Win system.</li> <li>To carry out any other reasonable duties and responsibilities as assigned.</li> </ul> <h4>Administration:</h4> <ul> <li>Provide and follow up on the engineering supervisor on planned preventive maintenance (PPM) schedules for implementation.</li> <li>Analyze the behaviour of the plants with respect to the set point and set up the various control parameters.</li> <li>Perform daily auditing of plant performance via the building management system (BMS) e.g. data logging, plant review, alarm manager status, etc.</li> <li>Analyze reasons of failure of plants and provide specific diagnostic, problem analysis and specify the necessary remedial actions for the engineering supervisor's approval.</li> <li>Use the historical logged data of various plants to review the system and propose improvements in order to enhance system efficiency and/or reduce operation cost as well as improve the services provided to guests.</li> <li>Program the BMS and PPM system and other plants (e.g. standby power generator, diesel driven firefighting pump, fire alarm system, etc.) for automatic periodic testing.</li> <li>Follow the grooming standards and maintain a friendly and cheerful disposition at all times.</li> <li>To comply with all hotel rules and regulations as outlined in the staff handbook.</li> <li>To anticipate the needs of the guest whenever possible, to enhance quality service and in turn enhance guest satisfaction.</li> <li>Ensure all filing systems are accurate and up to date.</li> <li>Provide administration support to the engineering team.</li> <li>Assist with the completion of the department vacation plan and any associated HR paperwork.</li> <li>To give full co-operation to any colleague requiring assistance in a prompt, caring and helpful manner. To be flexible in assisting in other areas of the hotel in response to business and guest needs.</li> <li>Is familiar with all related company documentation and especially with the relevant operational standards manual for his/her field of responsibility.</li> </ul> <h4>Qualifications</h4> <ul> <li><strong>Education:</strong> Mechanic or electric college/university education (preferred but not required).</li> <li><strong>Experience:</strong> Minimum 3 years.</li> <li><strong>Other:</strong> Computer skills.</li> </ul> <h4>Additional information</h4> <p>Mövenpick Hotels & Resorts is in the “moments” business. We’re intimately involved in important times in our guest’s lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer term partnership.<br> We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results.</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>About the role</h4> <p>As our Spa Receptionist, you will be the first point of contact for our guests and members, creating a welcoming and professional experience from arrival to departure. You will play a key role in managing spa reservations, guest inquiries, retail sales, administrative functions, and daily reception operations while ensuring exceptional service standards are consistently delivered. This position requires excellent communication skills, strong attention to detail, and a passion for wellness and hospitality.</p> <h4>What you will do</h4> <ul> <li>Welcome guests and members warmly, ensuring a personalized and seamless spa experience.</li> <li>Manage spa reservations, appointments, cancellations, and schedule updates using the spa management system.</li> <li>Communicate appointment details and schedule changes promptly to therapists and spa team members.</li> <li>Process guest payments, charges, memberships, gift certificates, and retail transactions accurately.</li> <li>Maintain daily cashier reports, accounting records, and reconciliation procedures in accordance with established policies.</li> <li>Read, update, and communicate relevant information from the daily logbook to ensure smooth operations.</li> <li>Handle incoming and outgoing correspondence and maintain organized guest and membership records.</li> <li>Promote spa treatments, memberships, packages, and retail products to maximize revenue opportunities.</li> <li>Provide knowledgeable recommendations on spa services, wellness products, and treatment benefits.</li> <li>Monitor and maintain inventory levels of retail products, office supplies, guest amenities, and spa linen items.</li> <li>Prepare regular operational reports, including membership status, expired memberships, attendance statistics, birthday reports, therapist commissions, and monthly performance reports.</li> <li>Ensure the reception area, juice bar, guest waiting areas, and surrounding facilities remain clean, organized, and always welcoming.</li> <li>Respond professionally to guest feedback, requests, and concerns, escalating issues when necessary.</li> <li>Maintain confidentiality of guest information and financial records.</li> <li>Follow all hotel safety, security, emergency, and operational procedures.</li> <li>Assist with special projects and additional duties as assigned by Spa Management.</li> </ul> <h4>What you bring</h4> <ul> <li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li> <li>Strong customer service and interpersonal skills with a guest-focused mindset.</li> <li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li> <li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li> <li>Strong organizational and administrative abilities with excellent attention to detail.</li> <li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li> <li>Basic accounting, cash-handling, and reporting skills.</li> <li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li> <li>Proficiency in Microsoft Office applications and general computer systems.</li> <li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li> </ul> <h4>What we offer</h4> <ul> <li>Competitive salary and benefits package.</li> <li>Opportunities for professional development and career growth.</li> <li>A supportive and collaborative work environment.</li> <li>Training programs designed to enhance your hospitality and wellness expertise.</li> <li>Employee wellness and recognition programs.</li> <li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li> </ul> <h4>Schedule & hours</h4> <p>Full time job.</p> <p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>About the role</h4> <p>As our Spa Receptionist, you will be the first point of contact for our guests and members, creating a welcoming and professional experience from arrival to departure. You will play a key role in managing spa reservations, guest inquiries, retail sales, administrative functions, and daily reception operations while ensuring exceptional service standards are consistently delivered. This position requires excellent communication skills, strong attention to detail, and a passion for wellness and hospitality.</p> <h4>What you will do</h4> <ul> <li>Welcome guests and members warmly, ensuring a personalized and seamless spa experience.</li> <li>Manage spa reservations, appointments, cancellations, and schedule updates using the spa management system.</li> <li>Communicate appointment details and schedule changes promptly to therapists and spa team members.</li> <li>Process guest payments, charges, memberships, gift certificates, and retail transactions accurately.</li> <li>Maintain daily cashier reports, accounting records, and reconciliation procedures in accordance with established policies.</li> <li>Read, update, and communicate relevant information from the daily logbook to ensure smooth operations.</li> <li>Handle incoming and outgoing correspondence and maintain organized guest and membership records.</li> <li>Promote spa treatments, memberships, packages, and retail products to maximize revenue opportunities.</li> <li>Provide knowledgeable recommendations on spa services, wellness products, and treatment benefits.</li> <li>Monitor and maintain inventory levels of retail products, office supplies, guest amenities, and spa linen items.</li> <li>Prepare regular operational reports, including membership status, expired memberships, attendance statistics, birthday reports, therapist commissions, and monthly performance reports.</li> <li>Ensure the reception area, juice bar, guest waiting areas, and surrounding facilities remain clean, organized, and always welcoming.</li> <li>Respond professionally to guest feedback, requests, and concerns, escalating issues when necessary.</li> <li>Maintain confidentiality of guest information and financial records.</li> <li>Follow all hotel safety, security, emergency, and operational procedures.</li> <li>Assist with special projects and additional duties as assigned by Spa Management.</li> </ul> <h4>What you bring</h4> <ul> <li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li> <li>Strong customer service and interpersonal skills with a guest-focused mindset.</li> <li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li> <li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li> <li>Strong organizational and administrative abilities with excellent attention to detail.</li> <li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li> <li>Basic accounting, cash-handling, and reporting skills.</li> <li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li> <li>Proficiency in Microsoft Office applications and general computer systems.</li> <li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li> </ul> <h4>What we offer</h4> <ul> <li>Competitive salary and benefits package.</li> <li>Opportunities for professional development and career growth.</li> <li>A supportive and collaborative work environment.</li> <li>Training programs designed to enhance your hospitality and wellness expertise.</li> <li>Employee wellness and recognition programs.</li> <li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li> </ul> <h4>Schedule & hours</h4> <p>Full time job.</p> <p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Crowne Plaza Resort Petra is seeking an experienced and commercially focused <strong>Rooms Division Manager</strong> to lead the hotel’s Front Office and Housekeeping operations.<br><p><span><span>Reporting to the General Manager, the Rooms Division Manager will be a key member of the hotel’s Executive Committee, responsible for delivering outstanding guest experiences, maintaining Crowne Plaza brand standards and driving the operational and financial performance of the Rooms Division.</span></span></p><br><p><span><span>The successful candidate will combine strong operational expertise with visible leadership, sound commercial judgment and a genuine passion for developing high-performing teams.</span></span></p><br><br><u>KEY RESPONSIBILITIES</u><br><p><span><span>• Provide strategic and operational leadership to the Front Office and Housekeeping departments.</span></span></p><br><p><span><span>• Ensure consistently high standards of guest service, cleanliness, presentation and operational efficiency.</span></span></p><br><p><span><span>• Lead, coach and develop departmental leaders and colleagues, creating a culture of accountability, collaboration and continuous improvement.</span></span></p><br><p><span><span>• Monitor guest feedback, quality scores and operational performance, ensuring timely and effective corrective actions.</span></span></p><br><p><span><span>• Prepare, manage and monitor departmental budgets, forecasts, payroll and operating expenses.</span></span></p><br><p><span><span>• Contribute actively to the hotel’s overall business strategy and Executive Committee decision-making.</span></span></p><br><br><u>WHAT WE ARE LOOKING FOR</u><br><p><span><span>• Bachelor’s degree in Hotel Management, Hospitality, Business Administration or a related field.</span></span></p><br><p><span><span>• Significant progressive experience in Rooms Division operations, including leadership responsibility within Front Office and Housekeeping.</span></span></p><br><p><span><span>• Previous experience in an upscale or internationally branded hotel or resort.</span></span></p><br><p><span><span>• Demonstrated ability to lead, engage and develop diverse teams.</span></span></p><br><p><span><span>• Strong knowledge of hotel operating systems and rooms-related performance indicators.</span></span></p><br><p><span><span>• Fluency in English and Arabic.</span></span></p><br><p><span><span>• Previous IHG experience would be an advantage.</span></span></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<p>POSITION SUMMARY Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems. Oversee the set-up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational, repair or clean equipment when necessary. Label any broken equipment and communicate problems to manager/supervisor. Tape down and dress all loose wire and cable. Check delivered equipment and room set-up against Banquet Event Order. Communicate any additions or deletions to flowsheets to manager/supervisor. Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell different AV services, and monitor equipment operation at appropriate intervals. Break-down, remove, and secure equipment when not in use. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book. Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Reach, grasp, turn, manipulate, move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Visually inspect tools, equipment, or machines. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High School diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p>The Assistant Project Manager supports the Project Manager in the planning, coordination, and delivery of the project. The role assists in managing project activities, monitoring progress, coordinating multidisciplinary teams, tracking risks and actions, and ensuring project objectives are achieved in accordance with the agreed scope, programme, budget, quality, and client requirements.</p><p>Roles &amp; Responsibilities</p><ul><li>Support the Project Manager in the day-to-day management of the project.</li><li>Coordinate activities between design consultants, and client representatives.</li><li>Monitor project programme, milestones, and deliverables, highlighting any delays or risks.</li><li>Prepare and maintain project reports, dashboards, meeting minutes, and action trackers.</li><li>Assist in managing project scope, change requests, and risk registers.</li><li>Coordinate multidisciplinary design reviews and ensure timely resolution of technical issues.</li><li>Monitor consultant performance against contractual obligations.</li><li>Support the review of design deliverables for completeness and compliance with project requirements.</li><li>Assist with procurement activities, technical evaluations, and contract administration as required.</li><li>Coordinate stakeholder meetings, workshops, and client presentations.</li><li>Monitor project documentation and ensure proper document control procedures are followed.</li><li>Support quality assurance and compliance with project management procedures.</li><li>Assist during construction by coordinating responses to RFIs, reviewing progress, and tracking outstanding actions.</li><li>Support project close-out activities, including handover documentation, lessons learned, and final reporting.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering, Architecture, or a related discipline. A Master's degree is an advantage.</li><li>Minimum 1-3 years of experience in project management or project coordination.</li><li>Experience on large-scale building, stadium, infrastructure, or mixed-use developments.</li><li>Experience working with multidisciplinary consultant teams.</li><li>Familiarity with all project phases from design through handover</li><li>PMP (Project Management Professional) or equivalent certification is preferred.</li><li>Good understanding of project management principles and methodologies.</li><li>Knowledge of design coordination, and contract administration.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and maintain standard costs for raw materials, labor, and overheads. Analyze cost variances (material, labor, overhead) and report findings to the Finance Manager. Support monthly inventory valuation and reconciliation with Operations and the warehouse. Prepare product costing for new products, pricing decisions, and business case analysis. Track production cost trends and flag efficiency or waste issues to Operations. Assist in preparing budget vs. actual cost reports for management review. Support the annual budgeting process with cost forecasts and assumptions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Accounting, Finance, or related field; cost/management accounting certification a plus. 3-5 years of accounting experience, with a focus on cost accounting in a manufacturing environment. Required Skills Attention to Detail Tax Cost Accountant Growth Mindset</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Senior Project Coordinator is responsible for supporting project managers in organizing, and overseeing day-to-day operations , coordinating resources, maintaining project schedules, ensuring documentation is up-to-date, and facilitating communication between technical teams and stakeholders.<br> The Senior Project Coordinator plays a vital role in assisting the project manager in ensuring that projects stay on track, within budget, and meet defined technical requirements.<br> • Support project managers in setting timelines, assigning tasks, and maintaining project plans.<br> • Organize resources, including personnel, equipment, and software, ensuring all necessary tools are available to meet project needs.<br> • Maintain detailed records, update project documentation, and generate reports to track progress.<br> • Identifying potential risks or issues and assisting in their resolution • Ensure deliverables meet quality standards and technical specifications.<br> • Act as a liaison between technical teams, project managers, and stakeholders, providing updates and gathering requirements.<br> • Monitoring budget and financial reporting • Stay updated with industry trends, technical advancements, and new project management tools to enhance project coordination efficiency.<br> • Perform other assigned duties as required.<br> Annual Bonus Annual Salary Raise Class A Medical Insurance Bachelor’s degree in Computer Science, Engineering, Business, or a related field Min 3 years of experience in Project Management /Project coordinator • Understanding of software development lifecycle (SDLC).<br> • Basic experience in using tools like: Teams, or Zoom to facilitate remote communication and collaboration among project stakeholders.<br> • Basic experience with Agile methodologies, such as: Scrum or Kanban.<br> • MS project experience (beginner to intermediate).<br> • Experience in Agile Project Mgt.<br> tools such as JIRA (Intermediate).<br> • Intermediate MS project experience.<br> • Intermediate MS office (PowerPoint, excel, word.<br>..etc.) experience.<br> • Experience with documentation tools such as Slab, Notion.<br></span> </div>

<p><h4>Description</h4> <p><strong>Robusta Technology Group (RTG)</strong> is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are seeking an experienced Senior CMS Manager with strong expertise in Adobe Experience Manager (AEM) to lead end-to-end digital content operations across enterprise websites and digital platforms. This role combines hands-on AEM authoring experience with operational leadership, governance, publishing management, stakeholder coordination, and team mentorship.</p> <p>The ideal candidate will oversee multi-site and multilingual content delivery, define authoring standards and workflows, manage publishing operations, and ensure high-quality, accessible, and SEO-optimized digital experiences. The Senior CMS Manager will serve as the primary liaison between content, marketing, design, development, QA, and product teams.</p> <h4>Role responsibilities</h4> <p><strong>Content operations leadership</strong></p> <ul> <li>Own day-to-day content operations across AEM-managed websites and digital platforms.</li> <li>Plan, prioritize, and oversee content publishing activities across multiple markets, brands, and languages.</li> <li>Manage content delivery timelines and coordinate publishing schedules with cross-functional teams.</li> </ul> <p><strong>Authoring standards & governance</strong></p> <ul> <li>Define and maintain authoring standards, content governance processes, and editorial workflows.</li> <li>Establish best practices for: <ul> <li>Component usage</li> <li>Template structure</li> <li>Content consistency</li> <li>Metadata standards</li> <li>Publishing approvals</li> <li>Version control</li> </ul> </li> <li>Ensure adherence to brand guidelines and content quality standards.</li> </ul> <p><strong>Hands-on AEM authoring</strong></p> <ul> <li>Create, edit, manage, and publish content using Adobe Experience Manager (AEM) Sites.</li> <li>Configure and manage: <ul> <li>Pages</li> <li>Components</li> <li>Editable templates</li> <li>Content fragments</li> <li>Experience fragments</li> <li>Content policies</li> </ul> </li> <li>Support business users and content teams with authoring guidance and troubleshooting.</li> </ul> <p><strong>Multi-site & multilingual management</strong></p> <ul> <li>Manage multi-site content operations using AEM Multi Site Manager (MSM).</li> <li>Oversee: <ul> <li>Live copies</li> <li>Language copies</li> <li>Rollouts</li> <li>Inheritance management</li> </ul> </li> <li>Coordinate localization and translation workflows across regional and multilingual sites, including RTL content support.</li> </ul> <p><strong>Digital asset management (DAM)</strong></p> <ul> <li>Manage digital assets within AEM Assets (DAM).</li> <li>Oversee: <ul> <li>Asset uploads</li> <li>Metadata tagging</li> <li>Folder structures</li> <li>Renditions</li> <li>Asset governance</li> </ul> </li> <li>Ensure asset consistency, organization, and optimization across digital channels.</li> </ul> <p><strong>Workflow & publishing management</strong></p> <ul> <li>Manage AEM workflows for: <ul> <li>Content review</li> <li>Approval processes</li> <li>Scheduling</li> <li>Replication</li> <li>Publishing</li> </ul> </li> <li>Coordinate release cycles with development, QA, and business stakeholders.</li> <li>Monitor publishing health and resolve replication or rendering issues.</li> </ul> <p><strong>Quality assurance & UAT</strong></p> <ul> <li>Lead content quality assurance before go-live.</li> <li>Review pages for: <ul> <li>Content accuracy</li> <li>Brand compliance</li> <li>Accessibility</li> <li>SEO readiness</li> <li>Responsive rendering</li> <li>Broken links</li> </ul> </li> <li>Coordinate User Acceptance Testing (UAT) for new components, templates, and platform enhancements.</li> </ul> <p><strong>Team leadership & mentoring</strong></p> <ul> <li>Mentor junior content authors and CMS specialists.</li> <li>Conduct onboarding and training sessions for AEM authoring and publishing workflows.</li> <li>Review content work and provide constructive feedback and process guidance.</li> </ul> <p><strong>Stakeholder coordination</strong></p> <ul> <li>Act as the primary point of contact between marketing, product, design, development, QA, and content teams.</li> <li>Translate business requirements into scalable content authoring and publishing plans.</li> <li>Facilitate communication and alignment across multiple stakeholders and workstreams.</li> </ul> <p><strong>SEO & accessibility oversight</strong></p> <ul> <li>Ensure all published content follows SEO best practices, including: <ul> <li>Metadata optimization</li> <li>URL structures</li> <li>Structured data</li> <li>Internal linking</li> </ul> </li> <li>Ensure compliance with WCAG 2.1 AA accessibility standards across all digital content.</li> </ul> <p><strong>Performance & analytics</strong></p> <ul> <li>Monitor content performance using tools such as Adobe Analytics or Google Analytics.</li> <li>Analyze engagement and content effectiveness metrics.</li> <li>Recommend content improvements based on analytics insights and user behavior.</li> </ul> <p><strong>Issue resolution & support</strong></p> <ul> <li>Troubleshoot authoring, rendering, workflow, and replication issues in AEM.</li> <li>Coordinate with development teams to resolve component or template defects.</li> <li>Track and manage issues through JIRA, ServiceNow, or similar platforms.</li> </ul> <p><strong>Continuous improvement</strong></p> <ul> <li>Identify opportunities to improve authoring efficiency, governance, and publishing workflows.</li> <li>Drive process optimization and operational scalability.</li> <li>Stay current with Adobe Experience Cloud updates, AEM enhancements, and digital content best practices.</li> </ul> <h4>Requirements</h4> <ul> <li>6+ years of experience in web content management and digital publishing.</li> <li>4+ years of hands-on experience with Adobe Experience Manager (AEM) Sites and Assets.</li> <li>2+ years in a senior, lead, or managerial role overseeing content operations or content teams.</li> <li>Proven experience managing enterprise content across multi-site, multi-market, and multilingual environments.</li> <li>Experience working in Agile/Scrum environments and collaborating with cross-functional teams.</li> </ul> <h4>Core technical requirements</h4> <p><strong>AEM platform expertise</strong></p> <ul> <li>Strong hands-on experience with: <ul> <li>AEM Sites authoring</li> <li>Components and dialogs</li> <li>Editable templates</li> <li>Content policies</li> <li>Content fragments</li> <li>Experience fragments</li> </ul> </li> <li>Strong experience with AEM Assets (DAM), including: <ul> <li>Asset uploads</li> <li>Metadata management</li> <li>Renditions</li> <li>Folder governance</li> </ul> </li> <li>Experience using AEM Multi Site Manager (MSM): <ul> <li>Live copies</li> <li>Rollouts</li> <li>Language copies</li> <li>Inheritance management</li> </ul> </li> <li>Experience managing AEM workflows for approvals, replication, and scheduling.</li> <li>Familiarity with AEM as a Cloud Service is strongly preferred.</li> </ul> <p><strong>Content strategy & governance</strong></p> <ul> <li>Experience defining: <ul> <li>Authoring standards</li> <li>Editorial workflows</li> <li>Style guides</li> <li>Governance models</li> <li>Component usage guidelines</li> </ul> </li> <li>Experience managing: <ul> <li>Editorial calendars</li> <li>Release planning</li> <li>Content prioritization</li> <li>Translation coordination</li> </ul> </li> <li>Experience supporting multilingual and RTL content operations.</li> </ul> <p><strong>Technical foundation</strong></p> <ul> <li>Working knowledge of HTML and CSS for content troubleshooting and formatting.</li> <li>Understanding of: <ul> <li>SEO fundamentals</li> <li>Structured metadata</li> <li>URL hierarchy</li> <li>On-page optimization</li> </ul> </li> <li>Understanding of WCAG 2.1 AA accessibility standards.</li> <li>Familiarity with image and media optimization for web delivery.</li> </ul> <p><strong>Tools & collaboration</strong></p> <ul> <li>Experience with: <ul> <li>JIRA</li> <li>ServiceNow</li> <li>Confluence</li> <li>SharePoint</li> <li>Similar workflow/documentation tools</li> </ul> </li> <li>Familiarity with Adobe Analytics or Google Analytics.</li> <li>Strong communication and stakeholder management capabilities.</li> </ul> <h4>Nice to have</h4> <ul> <li>Adobe Certified Professional or Expert — AEM Sites Business Practitioner.</li> <li>Experience with: <ul> <li>Adobe Target</li> <li>Tealium</li> <li>Personalization workflows</li> <li>Product Information Management (PIM) systems</li> </ul> </li> <li>Familiarity with: <ul> <li>Sitecore</li> <li>Optimizely</li> <li>Contentful</li> <li>Storyblok</li> </ul> </li> <li>Understanding of Headless CMS architectures and AEM Content Services.</li> <li>Background in digital marketing, UX, or web design.</li> <li>Arabic language reading ability for RTL content QA.</li> </ul> <h4>Soft skills</h4> <ul> <li>Strong leadership and mentoring abilities.</li> <li>Excellent communication and stakeholder management skills.</li> <li>High attention to detail and commitment to content quality.</li> <li>Ability to manage multiple priorities and parallel workstreams.</li> <li>Strong analytical and problem-solving mindset.</li> <li>Proactive approach to process improvement and operational efficiency.</li> </ul> <h4>Education</h4> <p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>

<p><h4>Description</h4> <p><strong>Robusta Technology Group (RTG)</strong> is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are seeking an experienced Senior CMS Manager with strong expertise in Adobe Experience Manager (AEM) to lead end-to-end digital content operations across enterprise websites and digital platforms. This role combines hands-on AEM authoring experience with operational leadership, governance, publishing management, stakeholder coordination, and team mentorship.</p> <p>The ideal candidate will oversee multi-site and multilingual content delivery, define authoring standards and workflows, manage publishing operations, and ensure high-quality, accessible, and SEO-optimized digital experiences. The Senior CMS Manager will serve as the primary liaison between content, marketing, design, development, QA, and product teams.</p> <h4>Role responsibilities</h4> <p><strong>Content operations leadership</strong></p> <ul> <li>Own day-to-day content operations across AEM-managed websites and digital platforms.</li> <li>Plan, prioritize, and oversee content publishing activities across multiple markets, brands, and languages.</li> <li>Manage content delivery timelines and coordinate publishing schedules with cross-functional teams.</li> </ul> <p><strong>Authoring standards & governance</strong></p> <ul> <li>Define and maintain authoring standards, content governance processes, and editorial workflows.</li> <li>Establish best practices for: <ul> <li>Component usage</li> <li>Template structure</li> <li>Content consistency</li> <li>Metadata standards</li> <li>Publishing approvals</li> <li>Version control</li> </ul> </li> <li>Ensure adherence to brand guidelines and content quality standards.</li> </ul> <p><strong>Hands-on AEM authoring</strong></p> <ul> <li>Create, edit, manage, and publish content using Adobe Experience Manager (AEM) Sites.</li> <li>Configure and manage: <ul> <li>Pages</li> <li>Components</li> <li>Editable templates</li> <li>Content fragments</li> <li>Experience fragments</li> <li>Content policies</li> </ul> </li> <li>Support business users and content teams with authoring guidance and troubleshooting.</li> </ul> <p><strong>Multi-site & multilingual management</strong></p> <ul> <li>Manage multi-site content operations using AEM Multi Site Manager (MSM).</li> <li>Oversee: <ul> <li>Live copies</li> <li>Language copies</li> <li>Rollouts</li> <li>Inheritance management</li> </ul> </li> <li>Coordinate localization and translation workflows across regional and multilingual sites, including RTL content support.</li> </ul> <p><strong>Digital asset management (DAM)</strong></p> <ul> <li>Manage digital assets within AEM Assets (DAM).</li> <li>Oversee: <ul> <li>Asset uploads</li> <li>Metadata tagging</li> <li>Folder structures</li> <li>Renditions</li> <li>Asset governance</li> </ul> </li> <li>Ensure asset consistency, organization, and optimization across digital channels.</li> </ul> <p><strong>Workflow & publishing management</strong></p> <ul> <li>Manage AEM workflows for: <ul> <li>Content review</li> <li>Approval processes</li> <li>Scheduling</li> <li>Replication</li> <li>Publishing</li> </ul> </li> <li>Coordinate release cycles with development, QA, and business stakeholders.</li> <li>Monitor publishing health and resolve replication or rendering issues.</li> </ul> <p><strong>Quality assurance & UAT</strong></p> <ul> <li>Lead content quality assurance before go-live.</li> <li>Review pages for: <ul> <li>Content accuracy</li> <li>Brand compliance</li> <li>Accessibility</li> <li>SEO readiness</li> <li>Responsive rendering</li> <li>Broken links</li> </ul> </li> <li>Coordinate User Acceptance Testing (UAT) for new components, templates, and platform enhancements.</li> </ul> <p><strong>Team leadership & mentoring</strong></p> <ul> <li>Mentor junior content authors and CMS specialists.</li> <li>Conduct onboarding and training sessions for AEM authoring and publishing workflows.</li> <li>Review content work and provide constructive feedback and process guidance.</li> </ul> <p><strong>Stakeholder coordination</strong></p> <ul> <li>Act as the primary point of contact between marketing, product, design, development, QA, and content teams.</li> <li>Translate business requirements into scalable content authoring and publishing plans.</li> <li>Facilitate communication and alignment across multiple stakeholders and workstreams.</li> </ul> <p><strong>SEO & accessibility oversight</strong></p> <ul> <li>Ensure all published content follows SEO best practices, including: <ul> <li>Metadata optimization</li> <li>URL structures</li> <li>Structured data</li> <li>Internal linking</li> </ul> </li> <li>Ensure compliance with WCAG 2.1 AA accessibility standards across all digital content.</li> </ul> <p><strong>Performance & analytics</strong></p> <ul> <li>Monitor content performance using tools such as Adobe Analytics or Google Analytics.</li> <li>Analyze engagement and content effectiveness metrics.</li> <li>Recommend content improvements based on analytics insights and user behavior.</li> </ul> <p><strong>Issue resolution & support</strong></p> <ul> <li>Troubleshoot authoring, rendering, workflow, and replication issues in AEM.</li> <li>Coordinate with development teams to resolve component or template defects.</li> <li>Track and manage issues through JIRA, ServiceNow, or similar platforms.</li> </ul> <p><strong>Continuous improvement</strong></p> <ul> <li>Identify opportunities to improve authoring efficiency, governance, and publishing workflows.</li> <li>Drive process optimization and operational scalability.</li> <li>Stay current with Adobe Experience Cloud updates, AEM enhancements, and digital content best practices.</li> </ul> <h4>Requirements</h4> <ul> <li>6+ years of experience in web content management and digital publishing.</li> <li>4+ years of hands-on experience with Adobe Experience Manager (AEM) Sites and Assets.</li> <li>2+ years in a senior, lead, or managerial role overseeing content operations or content teams.</li> <li>Proven experience managing enterprise content across multi-site, multi-market, and multilingual environments.</li> <li>Experience working in Agile/Scrum environments and collaborating with cross-functional teams.</li> </ul> <h4>Core technical requirements</h4> <p><strong>AEM platform expertise</strong></p> <ul> <li>Strong hands-on experience with: <ul> <li>AEM Sites authoring</li> <li>Components and dialogs</li> <li>Editable templates</li> <li>Content policies</li> <li>Content fragments</li> <li>Experience fragments</li> </ul> </li> <li>Strong experience with AEM Assets (DAM), including: <ul> <li>Asset uploads</li> <li>Metadata management</li> <li>Renditions</li> <li>Folder governance</li> </ul> </li> <li>Experience using AEM Multi Site Manager (MSM): <ul> <li>Live copies</li> <li>Rollouts</li> <li>Language copies</li> <li>Inheritance management</li> </ul> </li> <li>Experience managing AEM workflows for approvals, replication, and scheduling.</li> <li>Familiarity with AEM as a Cloud Service is strongly preferred.</li> </ul> <p><strong>Content strategy & governance</strong></p> <ul> <li>Experience defining: <ul> <li>Authoring standards</li> <li>Editorial workflows</li> <li>Style guides</li> <li>Governance models</li> <li>Component usage guidelines</li> </ul> </li> <li>Experience managing: <ul> <li>Editorial calendars</li> <li>Release planning</li> <li>Content prioritization</li> <li>Translation coordination</li> </ul> </li> <li>Experience supporting multilingual and RTL content operations.</li> </ul> <p><strong>Technical foundation</strong></p> <ul> <li>Working knowledge of HTML and CSS for content troubleshooting and formatting.</li> <li>Understanding of: <ul> <li>SEO fundamentals</li> <li>Structured metadata</li> <li>URL hierarchy</li> <li>On-page optimization</li> </ul> </li> <li>Understanding of WCAG 2.1 AA accessibility standards.</li> <li>Familiarity with image and media optimization for web delivery.</li> </ul> <p><strong>Tools & collaboration</strong></p> <ul> <li>Experience with: <ul> <li>JIRA</li> <li>ServiceNow</li> <li>Confluence</li> <li>SharePoint</li> <li>Similar workflow/documentation tools</li> </ul> </li> <li>Familiarity with Adobe Analytics or Google Analytics.</li> <li>Strong communication and stakeholder management capabilities.</li> </ul> <h4>Nice to have</h4> <ul> <li>Adobe Certified Professional or Expert — AEM Sites Business Practitioner.</li> <li>Experience with: <ul> <li>Adobe Target</li> <li>Tealium</li> <li>Personalization workflows</li> <li>Product Information Management (PIM) systems</li> </ul> </li> <li>Familiarity with: <ul> <li>Sitecore</li> <li>Optimizely</li> <li>Contentful</li> <li>Storyblok</li> </ul> </li> <li>Understanding of Headless CMS architectures and AEM Content Services.</li> <li>Background in digital marketing, UX, or web design.</li> <li>Arabic language reading ability for RTL content QA.</li> </ul> <h4>Soft skills</h4> <ul> <li>Strong leadership and mentoring abilities.</li> <li>Excellent communication and stakeholder management skills.</li> <li>High attention to detail and commitment to content quality.</li> <li>Ability to manage multiple priorities and parallel workstreams.</li> <li>Strong analytical and problem-solving mindset.</li> <li>Proactive approach to process improvement and operational efficiency.</li> </ul> <h4>Education</h4> <p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D equivalent. Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Driver s License</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Title: Health &amp; Nutrition Coordinator</strong></p><br><p>TEAM/PROGRAMME: Health &amp; Nutrition&nbsp;<br> LOCATION: Damascus/Aleppo.<br> GRADE: 3<br> Contract Length: 12 months renewable</p><br><p>CHILD SAFEGUARDING:&nbsp;<br> Level 3: &nbsp;the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br><p>ROLE PURPOSE:&nbsp;<br> The Health and Nutrition Coordinator will work to contribute and improve the overall Health &amp; Nutrition of the targeted Beneficiaries in Syria, through provision of quality Comprehensive primary health care including RH, child health and nutrition services (MIYCN, IYCF-E, CMAM, MAMI). The Health &amp; Nutrition Coordinator will work collaboratively with partners to meet the needs of patients, promote healthy behaviours, strengthen health systems and improve access to basic health and nutrition services. She/ He will work under the direct line management of Head of Office and is also expected to work closely/coordinate with Health &amp; nutrition Technical Advisors (Backstop) in the Country office on technical matters/inputs.</p><br><p>SCOPE OF ROLE:&nbsp;<br> Reporting: Head of Office.</p><br><p><br> KEY AREAS OF ACCOUNTABILITY:<br> •&nbsp;&nbsp;&nbsp;&nbsp;Manage and Provide Technical support to the Health and Nutrition emergency programme by leading the establishment and setting up of an integrated nutrition component in the current service delivery point.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Manage, develop and review detailed implementation plans for health and nutrition projects and ensure quality standards in compliance with Save the Children strategies, donor guidelines and priorities.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Review the partners’ narrative and financial report and prepare for the monthly BvA and Award Review Meetings.<br> •&nbsp;&nbsp;&nbsp;&nbsp;To lead in the coordination and preparation of quality and timely donor reports thus ensuring that these are of high quality (Reporting clearly on progress towards the outputs of the project as stated in the project proposal).<br> •&nbsp;&nbsp;&nbsp;&nbsp;Manage and oversee the implementation of the agreed plan for health &amp; Nutrition projects with the partners, from a quality perspective and meeting project targets and deadlines. (for example, monitoring against log frames, monitor detail implementation plan and individual performance management work plans).&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Work closely with the Emergency programme teams to ensure an integrated programme approach, identify ways of maximising links, sharing of experiences and lessons learnt as well as leverage of SCI projects in the area.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;As budget holder for health &amp; nutrition grants, be fully aware of the grant compliance regulations of the donors relevant to projects. The post holder will work with the Head of Office in Damascus and Aleppo to review and revise budgets, authorizing and monitoring expenditure in line with the budget and donor guidelines, SCI grant management and financial guidelines.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Provides supervision, guidance and direction to all Health and Nutrition staff in partner organizations.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Provide training, capacity building and technical support to Health &amp; Nutrition staff and relevant ministry/partners&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure Save the Children Child’s Protection and Safeguarding Children policies are understood, implemented and monitored and that it is integrated into all aspects of the team’s work and program implementation.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Management control and usage of Save the Children assets and funds and ensure the programme provides value for money.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Representation and coordination within the organization and other stakeholders:<br> •&nbsp;&nbsp;&nbsp;&nbsp;Engage with key Government Agencies Health ministry, and other stakeholders and duty-bearers at area and governorate levels, in particular to support the implementation of the health &amp; Nutrition programmes.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure an integrated and joined up approach to advocacy and programme work.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Represent Save the Children in various health &amp; nutrition related fora, meetings and workshops including relevant clusters/strengthen &amp; maintain links with relevant co-ordination mechanisms.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure that regular and effective communications are maintained with Health Technical Advisors and other sectors within the organization for smooth program operations, implementation and integration. &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;As a key member of program Team, actively participate in program &nbsp;and other team Meetings held at the field office level.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Lead on multi-sectoral / health and nutrition technical assessments in coordination with other SCI thematic areas and/or other external sector agencies, ensuring assessment findings are documented and that all assessments include a specific analysis of children’s needs.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Working with the Health and Nutrition advisors and Head of Offices, develop Health/Nutrition sector response plans and master budgets and contribute to Save the Children’s overall response strategy.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Prepare and oversee Health/Nutrition programme implementation to ensure timely delivery of programme activities Prepare timely programme and donor reports on project activities in compliance with internal SCI requirements and any relevant external donor requirements.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Working closely with the HR team, identify Health/Nutrition staffing needs for emergency programmes, and ensure rapid recruitment, induction and training of new staff.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Identify Health/Nutrition programme supplies needs and coordinate with the logistics team to put in place a sensible phased procurement plan.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Working closely with the MEAL team to put in place accountability activities, ensuring that feedback from all relevant stakeholders is considered in programme design.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;To ensure that the minimum standards of humanitarian relief assistance are maintained in accordance with the Sphere Charter, Red Cross Code of Conduct and CHS.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Identify learning and training opportunities for Save the Children staff and partners and work as a mentor and role model for less experienced staff.<br> •&nbsp;&nbsp;&nbsp;&nbsp;In additional to the above listed responsibilities the Health &amp; Nutrition Program Coordinator will also be responsible for any other duty deemed necessary by the Line Manager.</p><br><p>CORE BEHAVIOURS</p><br><p>Understanding humanitarian contexts and application of humanitarian principles:<br> •&nbsp;&nbsp;&nbsp;&nbsp;Able to assess and analyse key issues in the humanitarian situation and formulate actions around them<br> •&nbsp;&nbsp;&nbsp;&nbsp;Actively engages in disaster coordination mechanisms and interagency cooperation<br> •&nbsp;&nbsp;&nbsp;&nbsp;Leads on the development of a Field office response based on an understanding of the contexts.<br> SKILLS AND BEHAVIOURS (our Values in Practice)<br> Accountability:<br> •&nbsp;&nbsp;&nbsp;&nbsp;Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values<br> •&nbsp;&nbsp;&nbsp;&nbsp;Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved<br> Ambition:<br> •&nbsp;&nbsp;&nbsp;&nbsp;Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same<br> •&nbsp;&nbsp;&nbsp;&nbsp;Future orientated, thinks strategically and on a global scale</p><br><p>Collaboration:<br> •&nbsp;&nbsp;&nbsp;&nbsp;Approachable, good listener, easy to talk to; builds and maintains effective relationships with colleagues, Members and external partners and supporters<br> •&nbsp;&nbsp;&nbsp;&nbsp;Values diversity and different people’s perspectives, able to work cross-culturally.<br> Creativity:<br> •&nbsp;&nbsp;&nbsp;&nbsp;Develops and encourages new and innovative solutions<br> •&nbsp;&nbsp;&nbsp;&nbsp;Integrity: honest, encourages openness and transparency, builds trust and confidence<br> •&nbsp;&nbsp;&nbsp;&nbsp;displays consistent excellent judgement<br> QUALIFICATIONS AND EXPERIENCE:<br> •&nbsp;&nbsp;&nbsp;&nbsp;Qualified Health professional MD, (MPH preference) with medical background) medicine, pharmacy, public health, or other relevant health discipline with at least five years of relevant experience preferably in primary health care, preventive and curative service delivery in the context of emergencies.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical and conceptual skills and the ability to think and plan strategically.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Strong skills and experience in all aspects of programme development, including programme/project monitoring, review &amp; evaluation.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Substantial experience of developing working relations with government, UN agencies INGO partner’s community stakeholders and beneficiaries.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Fluency in written and spoken English and substantial experience in preparing projects proposals and reports to donors. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Excellent interpersonal, communication and presentation skills and commitment to capacity building of staff with proven skills as a trainer/facilitator and mentor.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrate skills in resource and staff management/development and the implementation of appropriate policies, procedures, and systems.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Commitment to and understanding of Save the Children’s aims, values and principles.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ability to be self-sufficient and resourceful.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ability and willingness to travel to projects and stay in basic conditions.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Computer skills e.g. &nbsp;Word, Power Point and Excel.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Language skills: Excellent Arabic and English – writing and speaking</p><br><p>Desirable</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;An area of particular expertise within humanitarian health &amp; Nutrition.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Experience of working on Health/nutrition programmes in emergencies and epidemic outbreaks.</p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs&nbsp;We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Business Operations Coordinator provides operational and commercial support throughout the customer lifecycle by coordinating collections, commercial documentation, bank guarantees, performance bonds, invoicing readiness, and customer-related administrative activities.<br> The role works closely with Business Development, Operations, Project Management, Accounting, customers, and banking institutions to ensure efficient execution of commercial processes, timely collections, and compliance with contractual obligations.<br> Responsibilities Monitor customer payment schedules and follow up on outstanding receivables to ensure timely collections.<br> Coordinate with customers regarding invoices, payment status, purchase orders, and payment-related documentation.<br> Collaborate with Accounting to reconcile customer payments and resolve billing discrepancies.<br> Prepare aging reports and escalate collection risks when necessary.<br> Coordinate with Business Development, Operations, Project Managers and Accounting to ensure contractual milestones are achieved and all requirements for invoicing and collections are met.<br> Prepare commercial reports and dashboards covering collections, outstanding receivables, bank guarantees, contractual commitments, and other operational KPIs.<br> Ensure compliance with internal policies, contractual obligations, and company procedures while maintaining a high level of confidentiality.<br> Establish collection action plans for overdue accounts.<br> Investigate reasons for delayed or withheld payments and, accordingly, identify recurring causes of payment delays.<br> Proactively flag discrepancies or delays between contractual milestones, invoicing, and collections to the relevant Project Manager, Accounting contact, or Account Manager before they escalate.<br> Requirements Bachelor's degree in Business Administration, Finance, Accounting, Banking, Economics, or a related field.<br> 1-3 years of relevant experience in business operations, commercial support, finance operations, collections, contract administration, or a similar role.<br> Experience in the software, technology, or fintech industry is preferred.<br> Experience coordinating across cross-functional teams (e.<br>g., project delivery, finance, and sales/account management) in a B2B or project-based environment.<br> Experience in customer collections and accounts receivable processes, purchase orders, and invoicing processes.<br> Experience with commercial contracts, documentation, bank guarantees, and performance bonds.<br> Proficiency in Microsoft Office applications, particularly Excel, with ERP and CRM systems as an advantage.<br> Excellent organizational and coordination skills, with the ability to manage multiple priorities and deadlines.<br> Strong communication, interpersonal, negotiation, and follow-up abilities.<br> High attention to detail and accuracy, combined with strong analytical and reporting skills.<br> Customer-focused with strong problem-solving capabilities.<br> Proficiency in written and verbal communication in the Arabic and English language.<br></span> </div>

<p><h4>The opportunity</h4> <p>EY is looking for an assistant manager to join FAAS team to lead on complex advisory engagements and support growth of the business.</p> <h4>Your key responsibilities</h4> <p>As an assistant manager, you'll participate in client engagements, contributing in both financial and non-financial service sectors. You’ll collaborate with the manager and client to determine a FAAS strategy that appropriately addresses risk and manages client expectations relating to deliverables, while ensuring FAAS engagement teams understand the client's needs and expectations and that the work product is client-focused, clear, accurate and well-presented.</p> <p>Timely delivery of projects in compliance with regulatory frameworks is essential, as is working with other service lines in providing an integrated service delivery.</p> <h4>Skills and attributes for success</h4> <p>Pro-activity, accountability and results-driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic.</p> <h4>To qualify for the role, you must have</h4> <ul> <li>A bachelor's degree and approximately 2 to 4 years of related work experience</li> <li>An undergraduate or master's degree in accounting and/or another appropriate academic major</li> <li>CPA, CA, or ACCA certification</li> <li>Big 4 experience (audit or advisory) and particular business or industry experience to meet special needs</li> </ul> <h4>What we offer you</h4> <p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.</p> <p>Are you ready to shape your future with confidence? Apply today.</p> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p> <h4>EY | Building a better working world</h4> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p></p><p></p>

<p><h4>The opportunity</h4> <p>EY is looking for an assistant manager to join FAAS team to lead on complex advisory engagements and support growth of the business.</p> <h4>Your key responsibilities</h4> <p>As an assistant manager, you'll participate in client engagements, contributing in both financial and non-financial service sectors. You’ll collaborate with the manager and client to determine a FAAS strategy that appropriately addresses risk and manages client expectations relating to deliverables, while ensuring FAAS engagement teams understand the client's needs and expectations and that the work product is client-focused, clear, accurate and well-presented.</p> <p>Timely delivery of projects in compliance with regulatory frameworks is essential, as is working with other service lines in providing an integrated service delivery.</p> <h4>Skills and attributes for success</h4> <p>Pro-activity, accountability and results-driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic.</p> <h4>To qualify for the role, you must have</h4> <ul> <li>A bachelor's degree and approximately 2 to 4 years of related work experience</li> <li>An undergraduate or master's degree in accounting and/or another appropriate academic major</li> <li>CPA, CA, or ACCA certification</li> <li>Big 4 experience (audit or advisory) and particular business or industry experience to meet special needs</li> </ul> <h4>What we offer you</h4> <p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.</p> <p>Are you ready to shape your future with confidence? Apply today.</p> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p> <h4>EY | Building a better working world</h4> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p></p><p></p>