Assistant Manager Jobs in Jordan

<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Shelter &amp; Site Management Contract duration: 3 months and half with possibility of extension (Pending funding confirmation). Starting Date : ASAP Location : Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage • Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. • Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations, The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT. REQUIREMENTS • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.; •</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</p><p>3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</p><p>Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</p><p>Experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</p><p>Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</p><p>Prior experience with Sites and Shelter research, or related professional experience, is required;</p><p>Excellent verbal and written communication and drafting skills for effective reporting required;</p><p>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</p><p>Ability to operate in a complex and challenging security environment.</p><p>Past experience in the region is desirable;</p><p>Fluency in English required, Arabic is an asset</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Zeal Group is an award-winning FinTech organisation offering a variety of products. Established in 2017, we have rapidly expanded to a team of over 700 employees globally. Traze is a subsidiary brand of Zeal Group. Our headquarters are in London and have offices spanning Europe, Asia, North and South Africa, the Middle East, South America and Cyprus is the home of our Technology Hub. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration.</p><p><strong>Role Overview</strong></p><p>We are looking for a commercially driven Sales Team Lead / Sales Manager to lead business growth across key Jordan and MENA markets. This role will be responsible for driving net deposit growth, client acquisition, team performance, and partner-led expansion across the Forex/CFD business. The successful candidate will lead frontline sales execution, coach and manage sales staff, and build strong relationships with retail clients, IBs, affiliates, and strategic partners. The role requires a hands-on leader who understands conversion, retention, trading-client behavior, and local market dynamics in the region.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage the sales team to achieve monthly, quarterly, and annual funded account, volume, and revenue targets.</li><li>Drive new client acquisition through direct sales, referrals, IB networks, and affiliate partnerships.</li><li>Build and execute country-level sales plans for Jordan, and UAE in line with wider MENA growth objectives.</li><li>Coach, train, and monitor team members to improve lead conversion, follow-up quality, and client relationship management.</li><li>Track daily sales activity, team productivity, deposit performance, and pipeline quality through CRM reporting.</li><li>Develop strong relationships with high-value prospects, active traders, partners, and business introducers.</li><li>Work closely with marketing, retention, dealing, and customer support teams to improve the full client journey from lead to funded trader.</li><li>Ensure all sales activity follows internal compliance standards, approved scripts, and applicable local market requirements.</li><li>Identify hiring needs, support onboarding, and help build a high-performance sales culture across the region.</li><li>Provide regular market feedback on competitor activity, client objections, product demand, and growth opportunities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>7+ years of sales or business development experience in Forex, CFD, financial services, brokerage, or online trading.</li><li>At least 2 years of experience leading, coaching, or supervising a sales team.</li><li>Strong understanding of retail trading products, client onboarding funnels, deposit behavior, and sales conversion metrics.</li><li>Experience managing direct sales and partner/IB channels.</li><li>Proven ability to achieve acquisition and revenue targets in competitive markets.</li><li>Strong stakeholder management and reporting skills.</li><li>Arabic language ability is strongly preferred; English is required.</li><li>Experience in the Jordan/MENA market is strongly preferred.</li></ul><p><strong>Preferred Profile</strong></p><ul><li>Existing network of IBs, affiliates, trader communities, or regional sales contacts.</li><li>Experience in MetaTrader-based brokerage environments.</li><li>Familiarity with MENA client expectations, relationship-led sales, and fast-response lead handling.</li><li>Comfortable working in a target-driven, performance-led environment.</li></ul><p><strong>What Success Looks Like</strong></p><ul><li>Growth in funded accounts and first-time deposits.</li><li>Higher team conversion from qualified leads to active clients.</li><li>Expansion of regional IB and partner pipelines.</li><li>Strong retention and revenue contribution from managed markets.</li><li>Consistent execution discipline, reporting accuracy, and team development.</li></ul><p></p></section>

<p>Org. Setting and Reporting In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The position is located in the United Nations Development Coordination Office (UNDCO) Regional Office and reports to the Regional Team Leader/Senior Programme Management Officer as First Reporting Officer, with the Regional Director as Second Reporting Officer. The Chief of Policy and SDG Financing serves as an additional reporting officer to enable matrixed collaboration.</p><p><br></p><p><b>Responsibilities</b> Within delegated authority, the Sustainable Development Officer (Regional Policy Specialist) will be responsible for the following duties:</p><p>Programme development, implementation and policy coordination: Develops, implements, monitors and evaluates assigned regional policy, sustainable development and SDG financing programmes and activities; analyzes regional and sub-regional SDG acceleration bottlenecks, financing and implementation risks; reviews relevant documents and reports; identifies problems and issues to be addressed; initiates or supports corrective actions; liaises with relevant parties and ensures follow-up actions. Coordinates policy development, including the review and analysis of regional and sub-regional trends, institutional frameworks, financing dynamics and policy developments affecting SDG implementation and economic transformation; develops and supports policy recommendations and analytical products, including work related to Integrated National Financing Frameworks, SDG financing strategies, fiscal space analysis and financing prioritization aligned with Cooperation Frameworks and SDG acceleration pathways. Coordinates activities related to programme and resource planning, including programme/project preparation and submissions, workplans, progress reporting and related documentation, and contributes to policy and financing initiatives that support SDG acceleration and implementation.</p><p>2. Policy advisory, research and analytical support: Performs policy advisory and consulting assignments, in collaboration with Regional Offices, Resident Coordinators, UN Country Teams, Member States and other partners, by facilitating strategic policy dialogue, workshops and other interactive sessions and assisting in developing integrated and actionable responses to sustainable development and SDG-related challenges. Researches, analyzes and presents information gathered from diverse sources on sustainable development issues, including integrated policy, cross-border and political economy dimensions, and prepares strategic assessments informed by regional and country-level realities. Generates survey and analytical initiatives; designs data collection tools; reviews, analyzes and interprets findings; identifies problems and issues and prepares evidence-based conclusions and recommendations to support data-driven planning and decision-making. Collects and analyzes data to identify regional and sub-regional trends or patterns and provides insights through graphs, charts, tables and reports using data visualization and analytical methods to enable evidence-based planning, decision-making, presentation and reporting; contributes analytical inputs to Cooperation Frameworks, regional horizon scans, strategic foresight and anticipatory analysis in line with the UN 2.0 agenda.</p><p>3. Regional coordination, partnerships and stakeholder engagement: Provides substantive backstopping to regional consultative processes, inter-agency coordination mechanisms, the Regional Platform for Integration and other policy and financing-related meetings and fora, including proposing agenda topics, identifying participants, preparing analytical materials, documents and presentations, and supporting stakeholder engagement. Initiates and coordinates outreach and partnership activities with regional organizations, development partners, International Financial Institutions, Multilateral Development Banks, academia, think tanks, private sector actors and financing coalitions; conducts workshops and seminars and makes presentations on assigned policy, sustainable development and SDG financing topics.</p><p>4. Knowledge products, reporting and substantive communications: Organizes and prepares high-quality written outputs on sustainable development and SDG financing issues, including policy briefs, thematic analyses, reports, speeches, presentations, background papers and inputs to regional and corporate analytical products. Synthesizes programme, policy and analytical findings into substantive inputs and knowledge products to support regional and country-level planning, decision-making and reporting.</p><p>5. Field missions and other substantive assignments: Leads and/or participates in large, complex field missions, including the provision of guidance to consultants, government counterparts, Resident Coordinator Offices and UN Country Teams, and prepares mission summaries, reports and recommendations. Performs other duties as required.</p><p><strong>Desired Candidate Profile</strong></p><p>A minimum of seven years of progressively responsible experience in programme or project management, sustainable development, public policy, economic analysis, development cooperation or a related area is required. Two years or more experience in data analytics or related area is desirable. Experience in the United Nations system or a comparable international organization is desirable. Experience with sustainable development policy in the Arab States region is desirable. Experience in the private sector and its engagement for SDG financing and acceleration is desirable. Experience of partnerships involving civil society actors is desirable. Experience with assessment and reporting in a development context is desirable.</p>

<p>Proudly recognized as a Great Place to Work , we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived by buyers, analysts, media, and the broader market is a strategic asset. This role owns that perception. We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we re more than just communicators we re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary! Meet the team! The Professional Services team accelerates adoption of Unifonic s AI driven CX platform by embedding AI across customer journeys, marketing, and contact centers to drive faster time to value, measurable outcomes, and long term platform adoption. As an Implementation Project Manager, you will own the delivery framework that keeps agentic projects from slipping, so time-to-value holds and we build the stickiness that turns a first project into an expansion. As a full-time member of the squad, you will carry a portfolio of agentic deployments and be the single point of accountability for their delivery health. Help us shape the future of communication by:</p> <ul> <li>Driving delivery cadence : Running weekly progress reviews with the client core implementation team, daily standups with the delivery squad, and keeping every project moving against a clear plan.</li> <li>Leading executive governance : Establishing monthly executive reviews with decision-makers on both the client and Unifonic sides, while surfacing risks, blockers, and decisions early.</li> <li>Protecting MVP scope: Maintaining a locked, protected MVP scope with clear acceptance criteria and change control, defending time-to-value and preventing scope creep from derailing a 3-month deployment timeline.</li> <li>Managing risks and issues: Maintaining a live issue log covering what can and cannot be delivered, escalating quickly, and keeping leadership transparently updated.</li> <li>Owning the portfolio: Managing a full portfolio of concurrent agentic deployments, balancing priorities, and keeping each engagement on track without becoming a bottleneck.</li> <li>Building reusable delivery assets: Codifying repeatable delivery patterns, templates, and governance routines so every engagement leaves behind a reusable primitive.</li> <li>Coordinating cross-functional teams: Orchestrating across FDE Engineers, Sestek PS, Product, and Commercial teams to ensure clean handovers and consistent alignment.</li> </ul> <h3>Craft &amp; Toolkit</h3> <ul> <li>Project &amp; Portfolio Management</li> <li>MVP &amp; Scope Management</li> <li>Executive Governance</li> <li>Risk &amp; Issue Management</li> <li>Agile Delivery &amp; Delivery Cadence</li> <li>AI / Agentic Deployment</li> <li>Change Control &amp; Stakeholder Management</li> <li>Cross-functional Team Coordination</li> <li>Jira / Confluence / Asana</li> <li>Reporting, Dashboards &amp; Delivery Metrics</li> </ul> <h3>Character Traits:</h3> <ul> <li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li> <li>Ownership and accountability take responsibility and follow projects through to completion.</li> <li>Communication explain ideas clearly and listen to others across teams.</li> <li>Collaboration work well with others and support team goals.</li> <li>Adaptability and learning adjust to change and keep learning new skills or tools.</li> <li>Mentorship and knowledge sharing help others grow and share what you know.</li> <li>Resilience stay calm under pressure and handle setbacks constructively.</li> <li>Quality and attention to detail do work carefully and strive for improvement.</li> <li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li> </ul> <p>As a Unifone you ll receive a range of benefits:</p> <ul> <li>Competitive salary and bonus</li> <li>Unifonic share scheme (we are all owners!)</li> <li>30 holiday days after the first anniversary</li> <li>Your Birthday off!</li> <li>Spend up to 25 days per year working from anywhere in the world!</li> <li>Paid leave for new parents</li> </ul><p><strong>Desired Candidate Profile</strong></p><h3>Job requirements</h3> <p>What you'll bring:</p> <ul> <li>Proven delivery or project management experience on complex, multi-system implementations (AI, integration, or CX/contact center projects a strong plus).</li> <li>A backbone on scope . You protect the MVP, run change control, and hold the line on time-to-value without breaking the client relationship.</li> <li>Strong cadence discipline: you run tight standups and reviews that unblock, not just report.</li> <li>Comfort operating in an agentic, governed environment: guardrails, human-in-the-loop, and Saudi compliance context (SAMA, CST, SDAIA, NCA) are part of the delivery reality.</li> <li>Clear, direct communicator who can hold both a client core team and an executive room.</li> <li>Capacity to own a full portfolio of deployments in parallel while keeping quality and governance tight.</li> <li>PMP or equivalent is a plus, not a requirement. Builder mindset and ownership matter more.</li> <li>AI Proficiency: Minimum Level: L4 Hands-on with AI platforms, agentic orchestration, prompting, RAG, voice AI, APIs, and conversational channels applying them to design end-to-end, governed AI workflows that solve business problems and optimize KPIs.</li> <li>Expected : Apply AI tools, agentic workflows, prompting, RAG, integrations, and conversational AI to solve business problems and design end-to-end, governed AI experiences. Think in systems, not prompts optimize for business outcomes, challenge ambiguity, and continuously reuse, test, and improve AI solutions.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong><span>Meet the team!</span></strong></p><br><p><span>The Professional Services team accelerates adoption of Unifonic’s AI‑driven CX platform by embedding AI across customer journeys, marketing, and contact centers to drive faster time‑to‑value, measurable outcomes, and long‑term platform adoption.</span></p><br><p><span>As an Implementation Project Manager, you will own the delivery framework that keeps agentic projects from slipping, so time-to-value holds and we build the stickiness that turns a first project into an expansion. As a full-time member of the squad, you will carry a portfolio of agentic deployments and be the single point of accountability for their delivery health.</span></p><br><p><strong><span>Help us shape the future of communication by:</span></strong></p><br><ul><li><p><span>Driving delivery cadence</span><strong><span>:</span></strong><span> Running weekly progress reviews with the client core implementation team, daily standups with the delivery squad, and keeping every project moving against a clear plan.</span></p><br></li><li><p><span>Leading executive governance</span><strong><span>:</span></strong><span> Establishing monthly executive reviews with decision-makers on both the client and Unifonic sides, while surfacing risks, blockers, and decisions early.</span></p><br></li><li><p><span>Protecting MVP scope: Maintaining a locked, protected MVP scope with clear acceptance criteria and change control, defending time-to-value and preventing scope creep from derailing a 3-month deployment timeline.</span></p><br></li><li><p><span>Managing risks and issues: Maintaining a live issue log covering what can and cannot be delivered, escalating quickly, and keeping leadership transparently updated.</span></p><br></li><li><p><span>Owning the portfolio: Managing a full portfolio of concurrent agentic deployments, balancing priorities, and keeping each engagement on track without becoming a bottleneck.</span></p><br></li><li><p><span>Building reusable delivery assets: Codifying repeatable delivery patterns, templates, and governance routines so every engagement leaves behind a reusable primitive.</span></p><br></li><li><p><span>Coordinating cross-functional teams: Orchestrating across FDE Engineers, Sestek PS, Product, and Commercial teams to ensure clean handovers and consistent alignment.</span><br></p><br></li></ul><br><p><strong><span>What you'll bring:</span></strong></p><br><ul><li><p><span>Proven delivery or project management experience on complex, multi-system implementations (AI, integration, or CX/contact center projects a strong plus).&nbsp;</span></p><br></li></ul><ul><li><p><span>A backbone on scope</span><strong><span>.</span></strong><span> You protect the MVP, run change control, and hold the line on time-to-value without breaking the client relationship.&nbsp;</span></p><br></li></ul><ul><li><p><span>Strong cadence discipline: you run tight standups and reviews that unblock, not just report.&nbsp;</span></p><br></li></ul><ul><li><p><span>Comfort operating in an agentic, governed environment: guardrails, human-in-the-loop, and Saudi compliance context (SAMA, CST, SDAIA, NCA) are part of the delivery reality.&nbsp;</span></p><br></li></ul><ul><li><p><span>Clear, direct communicator who can hold both a client core team and an executive room.&nbsp;</span></p><br></li></ul><ul><li><p><span>Capacity to own a full portfolio of deployments in parallel while keeping quality and governance tight.&nbsp;</span></p><br></li></ul><ul><li><p><span>PMP or equivalent is a plus, not a requirement. Builder mindset and ownership matter more.</span></p><br></li></ul><p><strong><span>AI Proficiency:</span></strong></p><br><ul><li><p><span>Minimum Level: L4</span></p><br><p><span>Hands-on with AI platforms, agentic orchestration, prompting, RAG, voice AI, APIs, and conversational channels — applying them to design end-to-end, governed AI workflows that solve business problems and optimize KPIs.</span></p><br></li><li><p><span>Expected</span><strong><span>:</span></strong><span> Apply AI tools, agentic workflows, prompting, RAG, integrations, and conversational AI to solve business problems and design end-to-end, governed AI experiences.<br>Think in systems, not prompts—optimize for business outcomes, challenge ambiguity, and continuously reuse, test, and improve AI soluti</span>ons.</p><br></li></ul><p><strong><span>Craft &amp; Toolkit</span></strong></p><br><ul><li><p><span>Project &amp; Portfolio Management</span></p><br></li><li><p><span>MVP &amp; Scope Management</span></p><br></li><li><p><span>Executive Governance</span></p><br></li><li><p><span>Risk &amp; Issue Management</span></p><br></li><li><p><span>Agile Delivery &amp; Delivery Cadence</span></p><br></li><li><p><span>AI / Agentic Deployment</span></p><br></li><li><p><span>Change Control &amp; Stakeholder Management</span></p><br></li><li><p><span>Cross-functional Team Coordination</span></p><br></li><li><p><span>Jira / Confluence / Asana</span></p><br></li><li><p><span>Reporting, Dashboards &amp; Delivery Metrics</span></p><br></li></ul><p><strong><span><span>Character Traits:</span></span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong><span>As a Unifone you’ll receive a range of benefits:</span></strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <p><strong>Our purpose</strong><br> Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Role overview</h4> <p>A Client Account Manager supports the leadership team of key accounts which includes the Lead Client Service Partner as well as Lead Business Partners. The CAM plays a crucial role in overseeing and optimizing the pipeline of projects and initiatives related to the key Government and Public Services accounts within the Middle East. This internal client services position requires passion and adequate understanding of the industry, analytical reasoning, and strategic thinking.</p> <p>To succeed in this role, you will have to build strong relationships with all account stakeholders – the leadership, the service team, and the client procurement team – and provide proactive strategy contributions that support account growth. You will also be expected to navigate and collaborate across the wider firm’s network as you will be reliant on its support in daily account management operations including learning from best practices. This internal role is based in Amman.</p> <h4>Key responsibilities</h4> <p><strong>Account strategy:</strong></p> <ul> <li>Support the Lead Client Service Partner to develop, drive, and implement account strategies and initiatives</li> <li>Conduct market research on local and global trends, opportunities, and challenges</li> <li>Economic KPI and performance monitoring</li> <li>Competitor and market position insights</li> <li>Ongoing SWOT and other relevant analysis as required to provide strategic recommendations</li> <li>Track financial performance against annual account plans and develop insights to support growth</li> <li>Coordinate account team strategy meetings and analyze large data sets to produce clear and insightful executive level reports</li> <li>Support key pursuits and produce win/loss information and account information</li> <li>Build network within internal account teams and broader firm teams that include Finance, Growth, and GPS</li> <li>Build relationship with client’s procurement teams and other relevant business stakeholders</li> <li>Support Account Labs and Eminence events including content and logistics</li> <li>Revenue and pipeline dashboard development and maintenance</li> <li>Manage, track, and report pipeline updates on Jupiter and perform regular data cleansing</li> </ul> <p><strong>Account management:</strong></p> <ul> <li>Track financial performance against annual account plans and develop insights to support growth</li> <li>Coordinate account team strategy meetings and analyze large data sets to produce clear and insightful executive level reports</li> <li>Support key pursuits and produce win/loss information and account information</li> </ul> <p><strong>Stakeholder management:</strong></p> <ul> <li>Build network within internal account teams and broader firm teams that include Finance, Growth, and GPS</li> <li>Build relationship with client’s procurement teams and other relevant business stakeholders</li> <li>Support Account Labs and Eminence events including content and logistics</li> </ul> <p><strong>Pipeline management & analysis:</strong></p> <ul> <li>Prepare regular analytical reports (Excel/MS Office/PPT) and updates for leadership, summarizing the status of ongoing projects, key milestones, and any issues or opportunities</li> </ul> <p><strong>Client portal management:</strong></p> <ul> <li>Manage activities on procurement portals in relation to RFPs, questions and responses, and proposal submission</li> <li>Distribute RFPs and related information, coordinating with the account team and project teams</li> <li>Track and review RFP submissions and manage vendor registrations for new companies</li> </ul> <p><strong>Invoicing:</strong></p> <ul> <li>Review and confirm details to ensure accuracy</li> <li>Submit, monitor, and follow up on responses</li> <li>Portal management and documentation</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Build own understanding of our purpose and values, explore opportunities for impact, and act as a brand ambassador</li> <li>Demonstrate strong commitment to personal learning and development</li> <li>Understand expectations and demonstrate personal accountability for keeping performance on track</li> <li>Actively focus on developing effective communication and relationship-building skills</li> <li>Understand how daily work contributes to the priorities of the team and the business</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s or master’s degree, preferably in Business Administration, Economics, Marketing, or any other related business studies</li> <li>English language fluency required; Arabic is a plus</li> <li>4+ years of relevant experience</li> <li>Experience in professional services and government and public services industries are a plus</li> <li>Able to work effectively with stakeholders in a matrix and multi-cultural organization</li> <li>Possess strong project management and analytical reporting skills</li> <li>Exceptional attention to detail</li> <li>Able to analyze large amounts of quantitative and qualitative data and synthesize findings</li> <li>Confident communicator who can interact with senior leadership</li> <li>Proficiency (advanced) with Excel and PowerPoint</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p><h4>Position summary<\/h4>\n<p>Conduct investigations and gather evidence related to theft\/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents. Conduct interviews with relevant parties in order to obtain statements and information related to incidents. Assist with and notify manager\/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents. Complete incident reports to document all security\/loss prevention related incidents such as theft, accidents, physical hazards, and fire alarms.<\/p>\n<p>Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Defuse guest or employee disturbances\/altercations, including summoning appropriate authorities if necessary, and documenting incident.<\/p>\n<p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to management. Maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests\u2019 service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely.<\/p>\n<p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and\/or point of sale systems.<\/p>\n<p>In addition, some states may have additional licensing\/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and\/or point of sale systems.<\/p>\n<p>Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.<\/p>\n<p>Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and\/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.<\/p>\n<h4>Preferred qualifications<\/h4>\n<p><strong>Education:<\/strong> High school diploma or G.E.D. equivalent.<\/p>\n<p><strong>Related work experience:<\/strong> No related work experience.<\/p>\n<p><strong>Supervisory experience:<\/strong> No supervisory experience.<\/p>\n<p><strong>License or certification:<\/strong> None.<\/p>\n<h4>About Marriott International<\/h4>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.<\/p>\n<p>With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy.<\/p>\n<p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.<\/p>\n<p>JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.<\/p>\n<p>In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents. Conduct interviews with relevant parties in order to obtain statements and information related to incidents. Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents. Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms. Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting incident.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manage. Maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <p><strong>Our purpose</strong></p> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li><strong>Lead the way</strong></li> <li><strong>Serve with integrity</strong></li> <li><strong>Take care of each other</strong></li> <li><strong>Foster inclusion</strong></li> <li><strong>Collaborate for measurable impact</strong></li> </ul> <h4>Role overview</h4> <p>A Client Account Manager supports the leadership team of key accounts which includes the Lead Client Service Partner as well as Lead Business Partners. The CAM plays a crucial role in overseeing and optimizing the pipeline of projects and initiatives related to the key Government and Public Services accounts within the Middle East.</p> <p>This Internal Client Services position requires passion and adequate understanding of the industry, analytical reasoning, and strategic thinking. To succeed in this role, you will have to build strong relationships with all account stakeholders – the leadership, the service team, and the client procurement team, and provide proactive strategy contributions that support account growth. You will also be expected to navigate and collaborate across the wider firm’s network as you will be reliant on its support in daily account management operations including learning from best practices. This internal role is based in Amman.</p> <h4>Key responsibilities</h4> <p><strong>Account strategy:</strong></p> <ul> <li>Support the LCSP to develop, drive and implement account strategies and initiatives</li> <li>Conduct market research on local and global trends, opportunities, and challenges</li> <li>Economic KPI and performance monitoring</li> <li>Competitor and market position insights</li> <li>Ongoing SWOT and other relevant analysis as required to provide strategic recommendations</li> <li>Track financial performance against annual account plans and develop insights to support growth</li> <li>Coordinate account team strategy meetings and analyze large data sets to produce clear and insightful executive level reports</li> <li>Support key pursuits and produce Win/Loss information and account information</li> <li>Build network within internal account teams and broader firm teams that include Finance, Growth, and GPS</li> <li>Build relationship with client’s procurement teams and other relevant business stakeholders</li> <li>Support Account Labs and Eminence events including content and logistics</li> <li>Revenue and pipeline dashboard development and maintenance</li> <li>Manage, track, and report pipeline updates on Jupiter and perform regular data cleansing</li> </ul> <p><strong>Account management:</strong></p> <ul> <li>Track financial performance against annual account plans and develop insights to support growth</li> <li>Coordinate account team strategy meetings and analyze large data sets to produce clear and insightful executive level reports</li> <li>Support key pursuits and produce Win/Loss information and account information</li> </ul> <p><strong>Stakeholder management:</strong></p> <ul> <li>Build network within internal account teams and broader firm teams that include Finance, Growth, and GPS</li> <li>Build relationship with client’s procurement teams and other relevant business stakeholders</li> <li>Support Account Labs and Eminence events including content and logistics</li> </ul> <p><strong>Pipeline management & analysis:</strong></p> <ul> <li>Prepare regular analytical reports (Excel/MS Office/PPT) and updates for leadership, summarizing the status of ongoing projects, key milestones, and any issues or opportunities</li> </ul> <p><strong>Client portal management:</strong></p> <ul> <li>Manage activities on procurement portals in relation to RFPs, questions and responses, and proposal submission</li> <li>Distribute RFPs and related information, coordinating with the account team and project teams</li> <li>Track and review RFP submissions and manage vendor registrations for new companies</li> </ul> <p><strong>Invoicing:</strong></p> <ul> <li>Review and confirm details to ensure accuracy</li> <li>Submit, monitor, and follow up on responses</li> <li>Portal management and documentation</li> </ul> <p><strong>Leadership capabilities:</strong></p> <ul> <li>Build own understanding of our purpose and values, explore opportunities for impact, and act as a brand ambassador</li> <li>Demonstrate strong commitment to personal learning and development</li> <li>Understand expectations and demonstrate personal accountability for keeping performance on track</li> <li>Actively focus on developing effective communication and relationship-building skills</li> <li>Understand how daily work contributes to the priorities of the team and the business</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s or master’s degree, preferably in Business Administration, Economics, Marketing or any other related business studies</li> <li>English language fluency required; Arabic is a plus</li> <li>4+ years of relevant experience</li> <li>Experience in Professional Services and Government and Public Services industries are a plus</li> <li>Able to work effectively with stakeholders in a matrix and multi-cultural organization</li> <li>Possess strong project management and analytical reporting skills</li> <li>Exceptional attention to detail</li> <li>Able to analyze large amounts of quantitative and qualitative data and synthesize findings</li> <li>Confident communicator who can interact with senior leadership</li> <li>Proficiency (advanced) with Excel and PowerPoint</li> </ul></p><p></p>

<p>Location Amman About Deloitte : When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award. Our Purpose Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities. Our shared values guide the way we behave to make a positive, enduring impact: Lead the way Serve with integrity Take care of each other Foster inclusion Collaborate for measurable impact A Client Account Manager supports the leadership team of key accounts which includes the Lead Client Service Partner as well as Lead Business Partners. The CAM plays a crucial role in overseeing and optimizing the pipeline of projects and initiatives related to the key Government and Public Services accounts within the Middle East. This Internal Client Services position requires passion and adequate understanding of the industry, analytical reasoning, and strategic thinking. To succeed in this role, you will have to build strong relationships with all account stakeholders the leadership, the service team, and the client procurement team, and provide proactive strategy contributions that support account growth. You will also be expected to navigate and collaborate across the wider firm s network as you will be reliant on its support in daily account management operations including learning from best practices. This internal role is based in Amman. Key Responsibilities Account Strategy: Support the LCSP to develop, drive and implement account strategies and initiatives Conduct market research on local and global trends, opportunities, and challenges Economic KPI and performance monitoring Competitor and market position insights Ongoing SWOT and other relevant analysis as required to provide strategic recommendations Track financial performance against annual account plans and develop insights to support growth Coordinate account team strategy meetings and analyze large data sets to produce clear and insightful executive level reports Support key pursuits and produce Win/Loss information and account information Build network within internal account teams and broader firm teams that include Finance, Growth, and GPS Build relationship with client s procurement teams and other relevant business stakeholders Support Account Labs and Eminence events including content and logistics Revenue and pipeline dashboard development and maintenance Manage, track, and report pipeline updates on Jupiter and perform regular data cleansing Account Management Track financial performance against annual account plans and develop insights to support growth Coordinate account team strategy meetings and analyze large data sets to produce clear and insightful executive level reports Support key pursuits and produce Win/Loss information and account information Stakeholder Management Build network within internal account teams and broader firm teams that include Finance, Growth, and GPS Build relationship with client s procurement teams and other relevant business stakeholders Support Account Labs and Eminence events including content and logistics Pipeline Management &amp; Analysis Prepare regular analytical reports (Excel/MS Office/PPT) and updates for leadership, summarizing the status of ongoing projects, key milestones, and any issues or opportunities Client Portal Management Manage activities on procurement portals in relation to RFPs, questions and responses, and proposal submission Distribute RFPs and related information, coordinating with the account team and project teams Track and review RFP submissions and manage vendor registrations for new companies Invoicing Review and confirm details to ensure accuracy Submit, monitor, and follow up on responses Portal management and documentation Leadership Capabilities Build own understanding of our purpose and values, explores opportunities for impact, and acts as a brand ambassador Demonstrate strong commitment to personal learning and development Understand expectations and demonstrates personal accountability for keeping performance on track Actively focus on developing effective communication and relationship-building skills Understands how their daily work contributes to the priorities of the team and the business</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Bachelor/Master s degree, preferably in Business Administration, Economics, Marketing or any other related business studies English language fluency required; Arabic is a plus 4+ years of relevant experience Experience in Professional Services and Government and Public Services Industries are a plus Able to work effectively with stakeholders in a matrix and multi-cultural organization Possess strong project management and analytical reporting skills Exceptional attention to detail Able to analyze large number of quantitative and qualitative data and synthesize findings Confident communicator who can interact with senior leadership Proficiency (advanced) with Excel and PowerPoint</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Regulatory Affairs Manager supports the Head of Regulatory Affairs &amp; Compliance in managing ZainTECH's regulatory footprint across the GCC and wider Middle East.<br> The role monitors, interprets, and operationalizes the regulatory frameworks applicable to ZainTECH's ICT businesses — including cloud services, cybersecurity and managed security services, artificial intelligence, data and analytics, digital solutions, and technology resale and licensing — and ensures that regulatory obligations are identified, tracked, and embedded into business operations across all markets in which ZainTECH and its subsidiaries operate.<br> The role acts as a first point of contact for regulatory queries from the business, manages licensing and authorization matters, supports engagement with sector regulators, and maintains the function's regulatory obligation registers and horizon-scanning processes.<br> Responsibilities: Regulatory Monitoring &amp; Horizon Scanning Monitor legislative and regulatory developments relevant to ICT, cloud, cybersecurity, AI, data protection, and digital services across ZainTECH's operating markets (including UAE, KSA, Kuwait, Bahrain, Jordan, Iraq, and Egypt) and assess their impact on the business.<br> Maintain and update the regulatory obligations register / compliance universe, mapping applicable mandates to business lines, legal entities, and owners, and supporting periodic prioritization reviews.<br> Prepare regulatory impact assessments, briefing notes, and alerts for the Head of Regulatory Affairs &amp; Compliance, the Chief Legal &amp; Regulatory Affairs Officer, and business stakeholders.<br> Licensing &amp; Authorisations Manage the lifecycle of licences, registrations, permits, and authorizations required for ZainTECH's activities across its markets (including telecom/ICT licences, cloud service provider registrations, cybersecurity and managed security operations centre licensing, and sector-specific approvals).<br> Prepare, submit, and track licence applications, renewals, amendments, and periodic regulatory filings, ensuring deadlines are met and conditions of licence are complied with.<br> Assess licensing and localisation requirements for new products, services, and market entries, and advise the business on regulatory feasibility and structuring options.<br> Regulator Engagement Support day-to-day engagement with sector regulators and authorities across the region (e.<br>g., TDRA in the UAE; CST, NCA, and SDAIA in Saudi Arabia; CITRA in Kuwait; TRA in Bahrain; TRC in Jordan; CMC in Iraq; and NTRA in Egypt), including correspondence, information requests, inspections, and audits.<br> Prepare responses to regulatory consultations and support policy advocacy positions in coordination with the Head of Regulatory Affairs &amp; Compliance and, where relevant, Zain Group regulatory teams.<br> Build and maintain constructive working relationships with regulators, industry bodies, and local counsel across the region.<br> Regulatory Advisory to the Business Act as a trusted advisor to sales, presales, product, and delivery teams on regulatory requirements affecting deals and solutions — including data residency and localisation, cross-border data transfers, cybersecurity controls, outsourcing rules applicable to regulated clients (e.<br>g., banking and government sectors), and in-country presence requirements.<br> Review bids, RFP responses, and contractual commitments for regulatory risk in coordination with the legal team, and advise on regulatory representations, warranties, and compliance clauses.<br> Support regulatory due diligence for new ventures, partnerships, acquisitions, and market entries.<br> Compliance Operations &amp; Reporting Support the design and implementation of compliance frameworks, policies, and procedures that give effect to regulatory obligations, in coordination with the compliance, data protection, and information security functions.<br> Track remediation of regulatory gaps and findings, and prepare periodic regulatory compliance reporting for management and governance committees.<br> Develop and deliver regulatory awareness and training materials for business teams.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Minimum 5–7 years of regulatory affairs experience, of which a significant portion must be in the ICT, telecommunications, cloud, or technology sector.<br> Demonstrable experience with ICT and technology regulation across the GCC and wider Middle East, including licensing regimes, data protection and data residency laws, cybersecurity regulation, and cloud computing frameworks.<br> Established familiarity with regional regulators and frameworks — e.<br>g., TDRA (UAE), CST / NCA / SDAIA (KSA), CITRA (Kuwait), TRA (Bahrain), TRC (Jordan), and NTRA (Egypt) — and with emerging AI governance instruments in the region.<br> Experience managing licence applications, regulatory filings, and regulator relationships; experience in a multi-country or group environment is strongly preferred.<br> Fluency in English is required; professional proficiency in Arabic is strongly preferred given the regional regulator landscape.<br> Strong analytical and interpretation skills — able to translate regulatory text into clear, practical guidance for commercial teams.<br> Excellent drafting skills for regulatory submissions, briefing notes, and consultation responses.<br> Sound judgement and risk-based prioritisation; able to distinguish material regulatory risk from noise.<br> Strong stakeholder management across legal, compliance, business, and group functions, and credibility with regulators.<br> Bachelor's degree in Law, or in a relevant discipline (e.<br>g., public policy, telecommunications, engineering) combined with substantial regulatory experience; a legal qualification or postgraduate degree is an advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong>Responsibilities:</strong></p><br><p>To provide a warm, professional, and efficient welcome to all guests while ensuring a smooth and personalized check-in and check-out experience. The Front Desk Agent/ Receptionist is responsible for handling guest requests, maintaining accurate guest records, processing payments, and ensuring that all Front Office procedures and hotel standards are consistently followed.</p><br><ul><li>Welcome and acknowledge guests in a warm, friendly, and professional manner.</li><li>Provide guests with information regarding hotel facilities, services, operating hours, and local attractions.</li><li>Handle guest requests, inquiries, and concerns promptly and professionally.</li><li>Follow up on guest requests to ensure satisfaction.</li><li>Maintain a high level of guest engagement throughout the stay.</li><li>Handle complaints professionally and escalate matters to the appropriate supervisor or manager when required.</li><li>Process room assignments, registration, check-in, check-out, and room changes in accordance with hotel procedures.</li><li>Ensure all guest information is accurately entered and maintained in the Property Management System.</li><li>Verify guest identification and registration details in accordance with hotel policies and applicable regulations.</li><li>Process cash and credit card transactions accurately and maintain proper documentation.</li><li>Ensure accurate posting of charges and payments to guest accounts.</li><li>Monitor guest accounts and report discrepancies to the relevant supervisor.</li><li>Maintain accurate records of room status, guest movements, and Front Office transactions.</li><li>Coordinate with Housekeeping, Reservations, Engineering, and other departments to ensure smooth hotel operations.</li><li>Follow all Front Office cash-handling and security procedures.</li><li>Identify opportunities to enhance the guest experience and support guest loyalty.</li><li>Apply Heartist® values and contribute to creating memorable guest experiences.</li><li>Complete all required Front Office reports, checklists, and documentation accurately.</li><li>Maintain confidentiality of guest information and hotel business.</li><li>Report maintenance issues, safety concerns, and operational irregularities immediately.</li><li>Participate in departmental meetings, briefings, and training sessions.</li><li>Follows Hotel’s telephone etiquette standards.</li><li>Enrollment of new loyalty members and updates certificate maintenance when applicable.</li><li>Drives Rate and RevPAR through up-selling room brand.</li><li>Follow departmental policies and procedures.</li><li>Follow all safety and sanitation policies.</li><li>Other duties as assigned.</li></ul><br>Qualifications<br><br><ul><li>High school diploma or equivalent; a diploma or degree in Hospitality, Tourism, or a related field is an advantage.</li><li>Previous experience in a hotel Front Desk/Receptionist role is preferred.</li><li>Exceptional attention to detail with strong organizational and time management skills.</li><li>Demonstrated ability to multitask and prioritize effectively in a fast-paced environment.</li><li>Strong interpersonal skills with a friendly, empathetic, and collaborative approach</li><li>Ability to remain calm, composed, and professional when handling multiple requests simultaneously.</li><li>Reliable cash handling experience and accuracy with financial transactions.</li><li>Professional appearance and presentation standards.</li><li>Good command of English; additional languages are an advantage.</li><li>Strong interpersonal and communication skills.</li><li>Ability to work flexible shifts, including weekends and public holidays.</li><li>Presentable, professional, and guest-oriented personality.</li></ul><br>Additional Information<br><br><p><strong>Physical Requirements:</strong></p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li></ul> </div>

<p>This consultant will be paid on a 50% P4 Level according to the following schedule of Deliverables and Timelines:</p><ul><li>Deliverable 1 / End of Month 1 - First Draft: 2026/2027 Class Formation Draft 2026/2027 Class Formation Guidelines/Framework including: planning assumptions, enrolment projections, draft class section tables, and staffing allocation model, for review by HQA and Field teams.</li><li>Deliverable 2 / End of Month 2 - Technical Assessment Report: Technical assessment of the progress achieved in automating the class formation process, including: inventory of current tools, gap analysis of remaining manual processes, identified risks and constraints, and key recommendations for next steps.</li><li>Deliverable 3 / End of Month 3 - Final Report with Next Steps &amp; Roadmap: Final document incorporating stakeholder feedback from Deliverables 2 and 3, including: executive summary, agreed next steps, and a practical time-bound roadmap for completing and institutionalising the automated class formation process.</li></ul><p>Work Location: Remote/Home based</p><p>Expected duration: 3 Months</p><p>UNRWA provides free, quality basic education to over 500,000 Palestine refugee students across Jordan, Lebanon, Syria, the West Bank, and the Gaza Strip. The Education Department at HQ Amman (HQA) leads strategic planning, policy development, and technical support to five Field offices. A central pillar of annual education operations is the class formation (school mapping) process, which determines the number and composition of class sections, the allocation of teaching staff, and the optimal use of school space across all Fields. This process is currently supported by a suite of Excel-based tools and partial automation, with ongoing efforts to fully systematise and digitalise the workflow. UNRWA seeks an experienced Educational Planner to support the preparation of the 2026/2027 class formation cycle, conduct a technical assessment of the automation progress achieved to date, and produce a clear roadmap of next steps to complete and institutionalise the automated process. Under the direct supervision of the Deputy Director of Education Programme, the consultant will undertake the following tasks:</p><p><strong>First Draft of the 2026/2027 Class Formation</strong></p><ul><li>Review existing class formation methodologies, norms, standards, and planning parameters applied across the five Fields.</li><li>Consult with relevant HQ and Field education planning staff to consolidate and review lessons learned from the 2025/2026 class formation cycle.</li><li>Analyse enrolment projections, staffing ratios, space utilisation data, and applicable policy assumptions.</li><li>Produce the first draft of the 2026/2027 Class Formation Guidelines/Framework, including planning assumptions, draft class section tables, and staffing projections.</li></ul><p><strong>Technical Assessment of Class Formation Automation</strong></p><ul><li>Review existing automation tools, algorithms, databases, and workflows (including Excel-based models and any digital systems) currently used in the class formation process.</li><li>Assess the degree of automation achieved to date across the class formation lifecycle (data input, calculation, validation, output generation, and dissemination).</li><li>Identify remaining manual processes, bottlenecks, data quality risks, and governance gaps.</li><li>Evaluate technical and operational requirements for scaling and sustaining a fully automated class formation process.</li><li>Document findings, strengths, constraints, and opportunities in a structured technical assessment report.</li></ul><p><strong>Final Document with Recommended Next Steps</strong></p><ul><li>Facilitate consultation with HQA Education Planning team and relevant Field focal points to validate findings and recommendations.</li><li>Consolidate feedback and define prioritised next steps for completing the automation of the class formation process.</li><li>Develop a practical and time-bound roadmap for the next phase of automation development and institutionalisation.</li><li>Prepare the final report, incorporating all feedback and including an executive summary for senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree (Master's or equivalent) from an accredited institution in Education Planning, Economics of Education, Statistics, Data Analytics, Information Systems, Public Policy, or a related field.</li><li>A Bachelor's degree with significant additional relevant experience may be considered in lieu of a Master's degree.</li><li>Minimum 7 years of relevant professional experience in education planning, school mapping, enrolment management, or education data systems. Including at an international level of which a minimum of 2 continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport, or a national identity number is desirable.</li><li>Demonstrated hands-on experience in class formation, education resource allocation, and/or school mapping processes at system level.</li><li>Proven experience in data analysis and the development or use of planning tools, including advanced Excel modelling and/or automated data systems.</li><li>Experience in EMIS, education databases, or process automation in the education sector.</li><li>Strong analytical skills and capacity to synthesise complex data into clear, actionable recommendations.</li><li>Experience working with UN agencies, international organisations, or refugee education systems is desirable.</li><li>Familiarity with UNRWA's education system, class formation process, or EMIS is desirable.</li><li>Experience with automation tools, scripting, or digital planning system development is desirable.</li><li>Knowledge of education planning in conflict-affected or resource-constrained contexts is desirable.</li><li>Excellent written communication skills in English, including the ability to produce concise technical reports and guidelines.</li></ul>

<p>Posting Title: Audit and Verification Officer, P4 Job Code Title: Audit and Verification Specialist Department/ Office: UNRWA - Finance - Headquarters Amman Location: HQ Amman Posting Period: 16 August 2026-12 September 2026 Job Opening number: 26-FIN-UNRWA - Finance-PHONE_NUMBER-R-HQ Amman (R) Staffing Exercise: N/A</p><p>United Nations Core Values: Integrity, Professionalism, Respect for Diversity</p><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Audit and Verification Specialist reports to the Deputy Director of Finance and Chief, Accounts Division.</p><p>Responsibilities Acts as a focal point for the Agency in coordinating verification missions across the Fields; provides technical leadership at strategic and operational levels in support of the missions, with a particular focus on planning and leading interactions and coordination of UNRWA activities and information with multiple levels; including understanding the terms and reference of the verification, providing guidance to External Relations Department (ERD), Communications Department (CD) and Field leads on verification queries, review of responses, coordination of responses with Field, Department of Legal Affairs (DLA), ERD and CD, and follow up on post verification actions. Assesses approach of internal audits and verifications for consistency with the techniques and standards of the profession and audit best practices, as well as applicable Accounting Standards, Financial Regulations and Instructions of the Agency; ensures the findings are in line with the terms of references agreed with the mission and the audit/verification; identifies issues and trends and makes recommendations to improve the Agency's timeliness and quality of data provided in response of audit and verification missions; reviews the submission of documents as required for verification missions, to ensure accuracy and completeness of supporting documents; highlights risk areas and takes the lead in coordinating corrective actions; performs proper reconciliations. In coordination with main UNBOA focal point of the Agency, manages the interim and final audit by UN Board of Auditors (UNBoA), including engagement with department/field directors, preparation of plan, entrance and exit meetings with the management team, communication including; collecting, interpreting and dissemination of audit requests, observation and recommendations; develops and leads the functioning of Agency-wide mechanism for data collection and consolidation to oversee and control the collection, review, consolidation and submission of responses from department /field directors after due verification and quality control in coordination with the department directors; coordinates with concerned parties to ensure timely responses to audit queries and observations, drafts management responses to audit queries; backfills main UNBOA focal point of the Agency as necessary. Provides support in managing the timely implementation of UNBoA, internal audits, donor verification recommendations by proper tracking and monitoring; ensures audit recommendations implementation rate meets the required benchmark; takes the lead in implementing initiatives with respect to system, tools, policies, guidance to improve audit recommendations tracking and implementation. Acts as the focal point in Finance Department for Department of Internal Oversight Services (DIOS) audits, Advisory Committee of Internal Oversight (ACIO) visits and coordinating other inspections including planning the timing of audits, coordination and collection of data within Finance department and submission to the relevant bodies. Acts as the focal point in Finance Department in coordinating responses to donor requests on financial matters; reviews and comments on donor agreements and issues raised by ERD and DLA in relation to donor agreements; ensures terms and conditions of donor agreements will be supported by UNRWA systems, regulatory framework, and relevant accounting standards; provides authoritative interpretation of requirements for handling transactions with respect to donor reports; plans, leads, monitors and evaluates staff performance; provides technical guidance and ensures that the staff are sufficiently trained to perform their functions; supervises or conducts training sessions as required. Acts as Finance Department's focal point on Inter-Agency coordination, European Union meetings, etc. on matters relating to Donor Reporting, European Commission, Financial and Administrative Framework Agreement, etc.; attends meetings with donors and addresses their queries. Analyses any problems and issues; formulates options, strategies and policies, recommends solutions to systematically address any existing and potential issues with respect to compliance, audit, verification and donor reporting; takes the lead in the implementation of such strategies and policies in the areas of responsibility. Performs other duties as may be assigned by the supervisor.</p><p>Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Relating and Networking ii. Applying Technical Expertise iii. Planning and Organizing Leadership (as applicable) i. Leading and Supervising ii. Delivering Results</p><p><strong>Desired Candidate Profile</strong></p><h2><br></h2>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Join a Montreal headquartered company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative Feedback Analytics solutions because we believe that each experience matters. About the Role We re looking for a motivated Junior Account Manager to help us retain and grow existing SaaS accounts in the higher education sector. You ll manage the full sales cycle, deepen client relationships, and collaborate with colleagues across marketing, sales engineering, and other teams to deliver an exceptional customer experience. If you have a proven track record in account management and SaaS sales and you thrive on exceeding targets we d love to hear from you. What you will do: Plan &amp; Strategize: Develop and execute territory and account plans for clients. Prospect &amp; Build Relationships: Drive outbound activity through cold calls, networking, and responding to inbound leads. Build meaningful connections with C-level executives and key decision-makers. Present &amp; Close Deals: Conduct impactful virtual and live product demonstrations, negotiate multi-year agreements, and close both quick wins and longer, complex sales cycles. Collaborate Across Teams: Partner with marketing and pre-sales teams to assess client needs and tailor solutions. Hit Targets: Consistently exceed activity, pipeline, and revenue goals by employing a solution-oriented sales approach. Stay Informed: Continuously develop product knowledge and stay up to date on industry trends, client needs, and competitive insights. Engage in Events: Represent Explorance at marketing events, webinars, and trade shows to build awareness and generate leads. What you need to succeed in that role: Proven Experience: 1+ years of SaaS sales experience with a successful track record in managing accounts, up/cross selling clients, and achieving/exceeding sales quotas. Strategic Mindset: Demonstrated ability to create and execute measurable territory sales plans. Hunter Mentality: Proactive, self-motivated, and driven to achieve results in a fast-paced environment. Communication Skills: Exceptional verbal and written communication skills, with the ability to present technical concepts clearly. Relationship-Building: Strong account management skills and experience developing executive-level relationships. Adaptability: Confidence to make sound decisions and thrive in dynamic environments. Education: BA/BSc degree or equivalent. Languages: Fluency in Arabic and English is essential. Travel Readiness: Willingness to travel extensively across the region. Nice to have: Experience working with feedback and measurement solutions in the Higher Education sector Experience working in a dynamic and challenging, growing start-up environment Solid understanding of web, enterprise and SaaS technologies Additional languages Other Requirements Only apply if you are a Amman (or surroundings) resident that is interested in being part of a vibrant and highly engaged at-the-office culture. At Explorance, we take inclusion to heart and live it each day. We put the human first in everything we do and take pride in our authenticity and culture of inclusion. We therefore encourage persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply. We make employment-related decisions without regard to any of these characteristics. And to ensure a safe workspace for all our employees, all employment is contingent upon receipt of a satisfactory background and reference check. About Explorance Explorance empowers organizations with next-generation feedback analytics to accelerate the insight-to-action cycle, encouraging the philosophy of Feedback for the brave to driven purpose, impact, and growth. Bringing 20 years of expertise, Explorance, a member of the World Economic Forum and a trusted partner for 35% of Fortune 100 companies and 25% of the world s top higher education institutions, has influenced over 25 million individuals with award-winning solutions like Blue, Metrics That Matter, and MLY. Consistently among the top employers by the Great Places to Work Institute , Explorance, a Brandon Hall AI award winner, is also a two-time Global Leader in the 360-degree feedback market by Fortune Business Insights. Visit explorance.com or connect on LinkedIn , Facebook , and X .</p><p><strong>Desired Candidate Profile</strong></p><p>Proven Experience: 1+ years of SaaS sales experience with a successful track record in managing accounts, up/cross selling clients, and achieving/exceeding sales quotas. Strategic Mindset: Demonstrated ability to create and execute measurable territory sales plans. Hunter Mentality: Proactive, self-motivated, and driven to achieve results in a fast-paced environment. Communication Skills: Exceptional verbal and written communication skills, with the ability to present technical concepts clearly. Relationship-Building: Strong account management skills and experience developing executive-level relationships. Adaptability: Confidence to make sound decisions and thrive in dynamic environments. Education: BA/BSc degree or equivalent. Languages: Fluency in Arabic and English is essential. Travel Readiness: Willingness to travel extensively across the region. Nice to have: Experience working with feedback and measurement solutions in the Higher Education sector Experience working in a dynamic and challenging, growing start-up environment Solid understanding of web, enterprise and SaaS technologies Additional languages</p>