Automotive Engineer Jobs - Amman Jordan

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are seeking an experienced senior Salesforce Agentforce to lead the design and delivery of enterprise-grade AI agent solutions using Salesforce Agentforce. This role requires deep expertise in Agentforce architecture, Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), and the Salesforce platform. You will work closely with business stakeholders, architects, delivery teams, and executive leadership to identify AI use cases, define solution architectures, and drive successful Agentforce implementations across complex enterprise environments.</p> <h4>Role responsibilities</h4> <ul> <li>Lead Agentforce discovery workshops to identify high-value AI use cases and assess solution fit.</li> <li>Define agent care plans, success metrics, adoption strategies, and implementation roadmaps.</li> <li>Architect Agentforce solutions, including:<br>   - Agents and sub-agents<br>   - Topics<br>   - Actions (Apex, Flow, Prompt-based, and Invocable Actions)<br>   - Instructions and orchestration</li> <li>Design grounding strategies using Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), vector databases, embedding and chunking techniques, and retrieval optimization for both structured and unstructured data.</li> <li>Design scalable Salesforce platform architectures, including:<br>   - Data model<br>   - Sharing and visibility model<br>   - Security architecture</li> <li>Develop solution extensions using Apex, Lightning Web Components (LWC), and Salesforce Flow.</li> <li>Produce technical architecture documentation, solution blueprints, and executive presentations.</li> <li>Establish architectural governance, implementation standards, and best practices to ensure scalability, reusability, and compliance with Agentforce platform guardrails.</li> <li>Collaborate with delivery teams, data engineers, integration architects, and enterprise stakeholders across multi-system environments, including ERP, CRM, middleware, and external AI services.</li> <li>Support pre-sales initiatives by contributing to solution design, effort estimation, demonstrations, and proof-of-concept (POC) development.</li> <li>Provide technical leadership and mentoring to project teams throughout the solution lifecycle.</li> </ul> <h4>Requirements</h4> <ul> <li>Proven experience delivering Salesforce Agentforce solutions in production environments or enterprise-scale proof of concepts.</li> <li>Strong understanding of Agentforce architecture, including:<br>   - Agents<br>   - Sub-agents<br>   - Topics<br>   - Actions<br>   - Instructions<br>   - Orchestration</li> <li>Experience facilitating AI use case discovery and designing agent care plans.</li> <li>Strong expertise in Salesforce Data Cloud (Data 360), including:<br>   - Data modelling<br>   - Batch and streaming ingestion<br>   - Data harmonisation<br>   - Identity resolution</li> <li>Deep understanding of Retrieval-Augmented Generation (RAG), including:<br>   - Vector databases<br>   - Embedding and chunking strategies<br>   - Retrieval optimisation<br>   - Grounding using Data Cloud and external knowledge sources</li> <li>Strong Salesforce platform architecture experience covering:<br>   - Data modelling<br>   - Security architecture<br>   - Sharing and visibility model (OWD, Roles, Sharing Rules)</li> <li>Advanced development skills in:<br>   - Apex<br>   - Lightning Web Components (LWC)<br>   - Salesforce Flow</li> <li>Experience designing enterprise integration patterns connecting Agentforce with external systems.</li> <li>Excellent stakeholder management and client-facing communication skills with the ability to present solutions to both technical and executive audiences.</li> <li>Understanding of the Agentforce consumption model.</li> <li>Experience with Agentforce Testing Center or equivalent AI testing frameworks.</li> </ul> <h4>Nice to have</h4> <ul> <li>Knowledge of Model Context Protocol (MCP).</li> <li>Experience with Agent-to-Agent (A2A) integration patterns.</li> <li>Experience designing headless Salesforce architectures.</li> <li>Agentblazer Legend status.</li> <li>Agentforce FDE Ready Practitioner accreditation.</li> </ul> <h4>Preferred Salesforce certifications</h4> <ul> <li>Salesforce Application Architect</li> <li>Salesforce Data Cloud Consultant</li> <li>Salesforce Agentforce Specialist</li> </ul> <h4>Benefits</h4> <ul> <li>Fully remote engagement.</li> <li>Opportunity to work on cutting-edge Salesforce AI and Agentforce implementations.</li> <li>Collaborate with leading enterprise clients on large-scale digital transformation programmes.</li> <li>Competitive contract rates and the opportunity to shape next-generation AI-powered customer experiences.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Service Desk Administrator II proactively manages the service desk operations and supervises Service Desk Administrator Level I and ADPE Technicians I in the performance of their duties. Responsible for ensuring sufficient staffing across all support lanes, monitoring call performance and incident response metrics, and providing high-level of communication and technical support. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory. This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position. Responsibilities + Proactively oversees and manages the service desk operations and staff. + Ensures that sufficient staffing and skill levels are maintained throughout operational and prime hours in order to meet service level targets by managing shift staffing schedules, allocations and assignments. + Act as an escalation point where difficult or controversial calls are received. + Produces daily, weekly and monthly service desk performance metrics, statistics and management reports; and provides direct feedback to the staff on report findings. + Monitors service desk and incident performance metrics, identifies improvement opportunities, and implements corrective action when needed. + Assumes roles and responsibilities of Service Desk Administrators, first-line support via multiple channels (calls, walk-ins, email, self-service), Remedy queue and/or accounts administrator when workloads are high and additional experience is needed, staffing is insufficient or as required by operations. + Establishes efficient, working relationships with the Information Management officers (IMOs), customer chain of command, and senior management. Report any issues that could significantly impact services. + Represents the service desk at meetings. Arranges staff training and awareness; and performs briefings as needed to the service desk staff on changes or deployments that may affect customer service volumes. + Ensures all documented policies, processes, and work-flows are being followed by the service desk staff; and identifies, updates and implements changes to continually improve and streamline processes. + Provides senior level technical support to the service desk staff, IMOs and customers; in addition to having the technical ability to accurately determine call routing for Remedy incidents that cannot be immediately resolved at the service desk. + Takes overall responsibility for incident and service request handling. + Performs other duties and assignments as required. Qualifications + Qualifications + Security Clearance: + Requires an active Secret Clearance. + Education / Certifications: One year of related experience may be substituted for one year of education if a degree is required. + High School diploma or GED required. + This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. + The authorized certifications for this job title are listed as follows: + BASELINE: + Cisco: CCNA Security + Cisco: CCNP Security + CompTIA: A+ ce + CompTIA: CASP+ ce: Advanced Security Practitioner + CompTIA: CySA+ ce: Cybersecurity Analyst + CompTIA: Network+ ce + CompTIA: Security+ ce + CompTIA: SecurityX ce + GIAC: GCED: Certified Enterprise Defender + GIAC: GCIH: Certified Incident Handler: Certified Incident Handler + GIAC: GICSP: Industrial Cyber Security Professional + GIAC: GSEC: Security Essentials + ISACA: CISA: Certified Information Systems Auditor + ISC2: CISSP (or Associate): Certified Information Systems Security Professional + COMPUTING ENVIRONMENT (CE): + CompTIA: Server + + Microsoft: 365 Certified: Endpoint Administrator Associate + Microsoft: 365 Certified: Enterprise Administrator Expert + Microsoft: 365 Certified: Messaging Administrator Associate + Microsoft: 365 Certified: Modern Desktop Administrator Associate + Microsoft: 365 Certified: Modern Desktop Administrator Associate + Microsoft: 365 Certified: Security Administrator Associate + Microsoft: Certified: Azure Administrator Associate + Microsoft: Certified: Azure Database Administrator Associate + Microsoft: Certified: Azure Security Engineer Associate + Microsoft: Certified: Azure Solutions Architect Expert + Microsoft: Certified: Identity and Access Administrator Associate + Microsoft: Certified: Information Protection Administrator Associate + Microsoft: Certified: Security Operations Analyst Associate + Microsoft: MCSA: SQL 2016 Database Admin + Microsoft: MCSA: SQL 2016 Database BI Development + Microsoft: MCSA: SQL 2016 Database Dev + Microsoft: MCSA: Windows 10 + Microsoft: MCSA: Windows Server 2012 + Microsoft: MCSA: Windows Server 2016 + Microsoft: MCSE: Cloud Platform and Infrastructure + Microsoft: MCSE: Core Infrastructure + Microsoft: MCSE: Database Management and Analytics + Microsoft: MCSE: Enterprise Devices and Apps + Microsoft: MCSE: Private Cloud 2012 + Microsoft: MCSE: Productivity Solutions Expert + Microsoft: MCSE: Server Infrastructure 2012 + Microsoft: MCT: Certified IT Professional + Microsoft: MCT: Certified Systems Administrator + Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. + Should have a minimum of four years of experience in a Customer Service environment and one to two years in a service desk environment. + Proven experience with leading a workforce in a high-tempo environment. + Excellent customer service skills are mandatory. + Experience with a customer service-oriented company. + SUPERVISORY / BUDGETARY RESPONSIBILITIES + At least two years of supervisory or lead experience is preferred. + Update proprietary applications regarding: + Update section employee daily status, leave, sick, on site, etc. + Verify and track accomplishment of section monthly or quarterly safety and compliance training + Purge section employee expired certifications. + Verify section employee compliance training in Virtual Training Record. + Verify section vehicle logs are being kept accurately and uploaded. + Ensure section personnel are maintaining their 8570 / 8140 certifications. + Review weekly training compliance reports for accomplishment prior to suspense. + Review and approve leave forms ensuring before approval all compliance training is current. + Coordinate transportation and integration of new and returning employees. + Document and promptly counsel poor performance and policy violations. + Enforce all V2X, GO 1, and dress code policies. + Provide annual employee appraisal feedback in a professional and constructive manner. + Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism. + Ensure the safety of personnel and monthly safety inspections are properly conducted. + Communicate effectively up and down the chain of command. + Manage work schedules. + Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC). + Work with employees and HR when emergencies or abnormal circumstances occur. + To the best of your ability, render all decisions based upon our company values and principles of Integrity, Respect, Responsibility, and Professionalism. Working Environment + The work environment will be 95% indoors and 5% outdoors. + The outdoor work environment may exceed temperatures 100° F. Candidate must be able to physically withstand extreme heat. Physical Activities + Must be capable of lifting, pushing, and pulling items weighing up to 50 lbs. + Must be capable of wearing Personal Protective Equipment (helmet and plated vest) which can weigh 25 to 40lbs, for extended periods of time. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients. #LI-YG1 #clearance</p> </div>

<p><h4>About Zaincash</h4> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p> <h4>Responsibilities:</h4> <p><strong>1. AI strategy and use case development</strong><br> Identify high-value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br> Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br> Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p> <p><strong>2. Solution design and technical leadership</strong><br> Translate business problems into practical AI solution designs, including LLM-based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br> Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br> Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br> Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p> <p><strong>3. Proof of concept and production delivery</strong><br> Lead AI proof of concepts from problem framing to testing and business validation.<br> Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br> Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br> Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p> <p><strong>4. AI governance, risk, and compliance</strong><br> Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human-in-the-loop controls.<br> Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br> Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br> Define approval gates for AI use cases before they are deployed into production.</p> <p><strong>5. Data and platform readiness</strong><br> Assess the availability, quality, and accessibility of data required for AI use cases.<br> Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br> Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br> Promote reusable patterns instead of isolated experiments.</p> <p><strong>6. Vendor and partner evaluation</strong><br> Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br> Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long-term sustainability.<br> Support procurement and management in making informed build versus buy decisions.</p> <p><strong>7. Team enablement and knowledge sharing</strong><br> Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br> Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br> Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p> <h4>Requirements</h4> <p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br> 8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br> Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br> Strong software engineering background, preferably with Python and API-based system integration.<br> Experience designing and delivering production grade AI or data-driven solutions.<br> Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br> Strong understanding of data privacy, security, responsible AI, and model governance.<br> Ability to communicate clearly with both technical and non-technical stakeholders.<br> Strong problem solving skills and ability to challenge unclear or low-value AI ideas.</p> <h4>Preferred qualifications:</h4> <li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li> <li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li> <li>Experience with Arabic language AI use cases, OCR, document processing, or image-based verification.</li> <li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li> <li>Experience evaluating AI vendors and preparing business cases for technology investment.</li> <li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></p><p></p>

<p><h4>About Zaincash</h4> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p> <h4>Responsibilities:</h4> <p><strong>1. AI strategy and use case development</strong><br> Identify high-value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br> Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br> Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p> <p><strong>2. Solution design and technical leadership</strong><br> Translate business problems into practical AI solution designs, including LLM-based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br> Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br> Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br> Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p> <p><strong>3. Proof of concept and production delivery</strong><br> Lead AI proof of concepts from problem framing to testing and business validation.<br> Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br> Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br> Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p> <p><strong>4. AI governance, risk, and compliance</strong><br> Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human-in-the-loop controls.<br> Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br> Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br> Define approval gates for AI use cases before they are deployed into production.</p> <p><strong>5. Data and platform readiness</strong><br> Assess the availability, quality, and accessibility of data required for AI use cases.<br> Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br> Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br> Promote reusable patterns instead of isolated experiments.</p> <p><strong>6. Vendor and partner evaluation</strong><br> Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br> Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long-term sustainability.<br> Support procurement and management in making informed build versus buy decisions.</p> <p><strong>7. Team enablement and knowledge sharing</strong><br> Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br> Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br> Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p> <h4>Requirements</h4> <p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br> 8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br> Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br> Strong software engineering background, preferably with Python and API-based system integration.<br> Experience designing and delivering production grade AI or data-driven solutions.<br> Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br> Strong understanding of data privacy, security, responsible AI, and model governance.<br> Ability to communicate clearly with both technical and non-technical stakeholders.<br> Strong problem solving skills and ability to challenge unclear or low-value AI ideas.</p> <h4>Preferred qualifications:</h4> <li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li> <li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li> <li>Experience with Arabic language AI use cases, OCR, document processing, or image-based verification.</li> <li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li> <li>Experience evaluating AI vendors and preparing business cases for technology investment.</li> <li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></p><p></p>

<p><h4>About Zaincash</h4> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p> <h4>Responsibilities:</h4> <p><strong>1. AI strategy and use case development</strong><br> Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br> Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br> Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p> <p><strong>2. Solution design and technical leadership</strong><br> Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br> Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br> Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br> Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p> <p><strong>3. Proof of concept and production delivery</strong><br> Lead AI proof of concepts from problem framing to testing and business validation.<br> Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br> Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br> Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p> <p><strong>4. AI governance, risk, and compliance</strong><br> Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br> Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br> Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br> Define approval gates for AI use cases before they are deployed into production.</p> <p><strong>5. Data and platform readiness</strong><br> Assess the availability, quality, and accessibility of data required for AI use cases.<br> Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br> Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br> Promote reusable patterns instead of isolated experiments.</p> <p><strong>6. Vendor and partner evaluation</strong><br> Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br> Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br> Support procurement and management in making informed build versus buy decisions.</p> <p><strong>7. Team enablement and knowledge sharing</strong><br> Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br> Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br> Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p> <h4>Requirements</h4> <p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br> 8-plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br> Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br> Strong software engineering background, preferably with Python and API based system integration.<br> Experience designing and delivering production grade AI or data driven solutions.<br> Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br> Strong understanding of data privacy, security, responsible AI, and model governance.<br> Ability to communicate clearly with both technical and non-technical stakeholders.<br> Strong problem solving skills and ability to challenge unclear or low value AI ideas.</p> <h4>Preferred qualifications:</h4> <ul> <li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li> <li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li> <li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li> <li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li> <li>Experience evaluating AI vendors and preparing business cases for technology investment.</li> <li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li> </ul></p><p></p>

<p><h4>About Zaincash</h4> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p> <h4>Responsibilities:</h4> <p><strong>1. AI strategy and use case development</strong><br> Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br> Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br> Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p> <p><strong>2. Solution design and technical leadership</strong><br> Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br> Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br> Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br> Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p> <p><strong>3. Proof of concept and production delivery</strong><br> Lead AI proof of concepts from problem framing to testing and business validation.<br> Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br> Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br> Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p> <p><strong>4. AI governance, risk, and compliance</strong><br> Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br> Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br> Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br> Define approval gates for AI use cases before they are deployed into production.</p> <p><strong>5. Data and platform readiness</strong><br> Assess the availability, quality, and accessibility of data required for AI use cases.<br> Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br> Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br> Promote reusable patterns instead of isolated experiments.</p> <p><strong>6. Vendor and partner evaluation</strong><br> Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br> Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br> Support procurement and management in making informed build versus buy decisions.</p> <p><strong>7. Team enablement and knowledge sharing</strong><br> Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br> Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br> Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p> <h4>Requirements</h4> <p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br> 8-plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br> Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br> Strong software engineering background, preferably with Python and API based system integration.<br> Experience designing and delivering production grade AI or data driven solutions.<br> Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br> Strong understanding of data privacy, security, responsible AI, and model governance.<br> Ability to communicate clearly with both technical and non-technical stakeholders.<br> Strong problem solving skills and ability to challenge unclear or low value AI ideas.</p> <h4>Preferred qualifications:</h4> <ul> <li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li> <li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li> <li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li> <li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li> <li>Experience evaluating AI vendors and preparing business cases for technology investment.</li> <li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li> </ul></p><p></p>

<p>Aerostat Operators provide Operations and Sustainment (O&amp;S) support for the Persistent Surveillance Systems Tethered (PSS-T) program in OCONUS site locations. PSS-T is comprised of former Persistent Ground Surveillance System (PGSS) and Persistent Threat Detection System (PTDS) programs. Position will require 6-week training TDY to Elizabeth City, South Carolina.</p><p><b><br></b></p><p><b>Essential Responsibilities:</b></p><p>Aerostat Operators/User-level maintainers will participate in the overall, hands-on operation of the aerostat system including launch, in-flight, recovery, and moored activities. Candidates will perform all functions to operate the PGSS/PTDS, an aerostat mounted Intelligence, Surveillance, And Reconnaissance (ISR) platform, its Mobile Mooring Platform (MMP), Sensor Payload(s), communications and navigation systems as well as associated support equipment (Boom Lift, Forklift, All Terrain Vehicles (ATV's), and Electrical Power Generators). Candidate will perform User-level maintenance functions include performing hands-on Preventative Maintenance Checks and Services (PMCS), troubleshooting, removing and replacing Line Replaceable Units (LRUs), and removing and replacing payloads. Candidate must possess a diverse range of skills with the ability to quickly adapt to new situations. Tasks will be performed under direction of higher classified technicians and/or site personnel.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is required.</li><li>Two-year Associate s degree in a technical field from an accredited college can substitute for work experience.</li><li>Must have an active Secret US Government Clearance.</li><li>Note: US Citizenship is required to obtain a Secret Clearance.</li><li>Must have a valid U.S. passport with a minimum of one year remaining.</li><li>Must have valid US Driver's license.</li><li>Knowledge of and experience in the operations of hardware systems and components.</li><li>Experience in fault detection, isolation, and correction of hardware systems and individual components.</li><li>Ability to perform routine system maintenance and analysis functions including: hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards.</li><li>At least one (1) year previous Aerostat experience OR two (2) years of experience in the following areas may be substituted in lieu of aerostat experience:</li><ul><li>1) Electrical Maintenance Mechanic</li><li>Possess at least two (2) year s aerostat experience as an operator at the 20 series level or greater from Army MOS 35F (Intelligence Analyst), 35G (Geospatial Intelligence Imagery Analyst), 35H (Common Ground System Analyst), 96R (Ground Surveillance Systems Operator), 96U (Unmanned Aerial Vehicle Operator), or military branch equivalent.</li><li>Two years of hands-on experience in performing operations and maintenance tasks either on an AEROSTAT system or a related industry/military equivalent is required.</li><li>Must be qualified at the 10 series or greater level (via military or civilian technical schools) is required.</li><li>Ability to read electronic schematics.</li><li>O&amp;M of electro-mechanical equipment to include one or more of the following: Hydraulic/servo valves Hydraulic actuators, control systems Test and diagnostic equipment</li><li>2) Networking, IT &amp; information systems</li><li>Two years experience is required.</li><li>Must be qualified at the 10 series or greater level; MOS 25B/F or other military branch equivalent or industry occupational specialties as a CISCO Network Administrator; Army MOS 25L/N or other military branch equivalent or industry occupational specialties as a Network Installation (BICSI or Network + or Comp T Certification) will be considered.</li><li>CCIE certification with fiber optic certification is preferred.</li><li>3) Mechanical Maintenance</li><li>Mechanical Maintenance with qualifications at the 10 series or greater from U.S. Army MOS 94D/X and 91/B/S/W or other military branch equivalent, or industry occupational specialties such National Institute for Automotive Service Excellence (ASE) Certified Truck Mechanic or Federal Aviation Administration (FAA) General Mechanic 1 or greater.</li><li>Two years of hands-on experience on an AEROSTAT system or a related industry/military equivalent is required.</li><li>O&amp;M of mechanical equipment to include one or more of the following: Hydraulic systems, Winch systems, Tether/cable handling systems, Industrial generator sets, Power switch gear, HVAC, Cranes Aerial lift , Forklift , Industrial generator sets</li></ul></ul><p>Physical Requirements:</p><p>Requires the ability to regularly lift up to 50 lbs. Requires the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs at least 10 times during shift. Requires the flexibility to bend/stoop, squat repetitive during shift. Required the ability to regularly kneel repetitive for shift. Requires the ability to move in a 90-degree fashion on a repetitive basis for shift. Requires the ability to stretch/reach on a repetitive basis for shift. Requires the ability to walk extensively throughout the plant during shift. Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.</p><p>Medical Requirements:</p><p>Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for the duration of the deployment.</p><p>Working and Living Conditions:</p><p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit/50-55 degrees Celsius during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to CENTCOM, EUCOM, and AFRICOM for extended periods. Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.<br> Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.<br> As we continue to scale our products, customers, and AI capabilities, the amount of data we generate is growing rapidly.<br> The opportunity is no longer simply to report on what happened - it's to understand why it happened, what it means, and what we should do next.<br> Why this role matters We're looking for a Senior Product Analyst who can help make data a genuine part of how Product operates.<br> This isn't a role where you'll wait for a Product Manager to ask for a dashboard or pull a report after a decision has already been made.<br> You'll be expected to get close to the product, understand how customers actually use it, spot patterns others may have missed, and bring insights to the table before someone asks for them.<br> You'll operate at two levels.<br> At the product and feature level , you'll help teams understand whether customers are discovering, adopting, engaging with, and getting value from what we're building.<br> You'll identify friction, investigate unexpected behaviour, evaluate experiments, and help teams decide what to improve, scale, reposition, or stop.<br> At the leadership level , you'll connect those individual product signals to the bigger picture - helping leadership understand product performance, emerging opportunities, risks, and where we should invest next.<br> The strongest person in this role will be able to move comfortably between a SQL query, a conversation with a Product Manager, and a leadership presentation - and translate the same data into something meaningful for each audience.<br> What You'll Do Turn product data into decisions.<br> You'll go beyond reporting what happened to understand why it happened, what it means, and what Product should do differently as a result.<br> Help teams define what success actually means.<br> You'll work with Product Managers and other stakeholders to establish meaningful KPIs, success metrics, and measurement plans before features and initiatives are launched.<br> Understand how customers use our products.<br> You'll analyse journeys, funnels, cohorts, adoption, engagement, retention, churn, and behavioural patterns to identify where customers are succeeding and where they're getting stuck.<br> Evaluate whether our products are delivering value.<br> You'll assess feature performance and help teams make evidence-based decisions about whether to improve, scale, reposition, or discontinue initiatives.<br> Bring insights into product discovery.<br> You'll use quantitative evidence alongside customer, product, and market context to help teams understand which problems are worth solving and where the biggest opportunities exist.<br> Challenge assumptions with evidence.<br> When a team believes a feature is working, adoption is strong, or customers are behaving a certain way, you'll be comfortable asking, “What does the data actually tell us?<br>” — constructively and without creating friction.<br> Identify opportunities before you're asked.<br> You won't wait for a stakeholder to request a report.<br> You'll proactively investigate anomalies, emerging trends, underperforming areas, and changes in customer behaviour and bring forward the ones that matter.<br> Support experimentation.<br> You'll help teams define hypotheses, success criteria, and measurement approaches, then analyse experiments and A/B tests to determine what the evidence tells us.<br> Make complex analysis easy to understand.<br> You'll turn large datasets and complicated analysis into clear stories, visualisations, recommendations, and decisions that make sense to both technical and non-technical audiences.<br> Give leadership a clear view of product performance.<br> You'll create reporting that connects detailed product and feature performance to broader business objectives, highlighting progress, drivers, risks, and recommended actions rather than simply presenting numbers.<br> Help Product become more self-sufficient with data.<br> You'll build repeatable analytical frameworks, dashboards, documentation, and self-service resources so teams don't need to come to you for every question.<br> Raise data literacy across Product.<br> You'll coach Product Managers on metrics, analysis, and interpretation, and use workshops, office hours, and day-to-day collaboration to make better use of data part of how the team works.<br> Build trust across teams.<br> You'll work closely with Product, Design, Engineering, and business stakeholders and influence decisions without relying on formal authority.<br> What Success Looks Like In your first 3-6 months, you'll be building trust.<br> Product teams know you as someone who understands the product, asks the right questions, and brings useful insights rather than simply producing reports.<br> As you establish yourself, you'll start changing how decisions are made.<br> Product Managers are defining meaningful success metrics earlier, teams are using evidence to evaluate their decisions, and you're proactively surfacing opportunities and risks rather than responding to reporting requests.<br> Ultimately, success means Product becomes more intelligent.<br> Leadership has a clear view of what's driving product performance, teams understand why customers behave the way they do, and decisions about priorities and investment are increasingly based on evidence rather than assumptions.<br> The shift we're looking for is simple: From “What happened?<br>” → “Why did it happen?<br>” → “What should we do about it?<br>" Who You Are You're naturally curious.<br> When you see an unexpected number, you don't just add it to a report — you want to know what's behind it.<br> You think commercially, not just analytically.<br> You understand that an interesting insight isn't necessarily a useful one.<br> You can connect product behaviour to customer value, business performance, and investment decisions.<br> You don't need to be given the question.<br> You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it.<br> You can zoom in and out.<br> You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy.<br> You're willing to challenge people.<br> You don't simply validate what a stakeholder already believes.<br> You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness.<br> You know that being right isn't enough.<br> Your analysis only creates value if people understand it and act on it.<br> You can turn complex findings into a simple story and a clear recommendation.<br> You're a strong communicator.<br> You can explain an analytical finding to a Product Manager, work through the technical detail with an Engineer, and present the business implication to leadership.<br> You're proactive and self-directed.<br> You don't wait for a ticket to appear in your queue.<br> You notice something worth investigating and take ownership of finding out what it means.<br> You're comfortable with ambiguity and a changing environment.<br> Not every question will have a clean dataset or obvious answer.<br> You know how to work with imperfect information while being transparent about its limitations.<br> You have 4+ years of experience in product analytics, digital analytics, business intelligence, or a closely related field, with experience working directly with digital Product teams.<br> You're technically strong.<br> You can independently use SQL to explore and analyse large datasets and are comfortable working with product analytics or business intelligence platforms such as Mixpanel, Heap, Pendo, Metabase, Amplitude, Looker, Tableau, Power BI, or similar tools.<br> You understand product metrics deeply , including funnels, journeys, cohorts, retention, engagement, adoption, churn, and customer behaviour.<br> You can translate ambiguous business questions into structured analysis and understand the difference between finding a correlation and understanding what it actually means.<br> You're comfortable working remotely and can communicate effectively across teams without relying on being in the same room.<br> You have professional working proficiency in English.<br> Nice to Have Experience designing or evaluating A/B tests and experiments.<br> Experience with statistical analysis.<br> Familiarity with modern data stacks, data warehouses, transformation tools, event tracking, analytics instrumentation, or data governance.<br> Experience building or improving a product analytics function or data culture.<br> Experience presenting product recommendations to senior leadership.<br> Working knowledge of Python or R.<br> Experience working with B2B SaaS, enterprise products, AI products, or complex data-driven platforms.<br> What the hiring process will look like Recruiter screening — An initial conversation about your experience, motivations, and what you're looking for next.<br> Analytics interview — A deeper discussion around your product analytics experience, technical capability, and how you approach ambiguous analytical problems.<br> Case study / analytical exercise — You'll be given a product or business problem and asked to analyse the available information, identify the key insights, and explain what you would recommend.<br> Presentation Interview — You'll meet Product and/or business stakeholders to explore how you communicate insights, challenge assumptions, and influence decisions based on the case study.<br> Leadership / culture interview — A final conversation focused on how you operate, collaborate, handle ambiguity, and contribute to a high-performing team.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Our organization is a fast-growing professional services firm that delivers managed Information Technology (IT) services to small and medium-sized businesses across the United States, typically supporting organizations with 10–100 employees. We act as our clients’ outsourced IT department and trusted technology partner.</p><p><br></p><p>In this role, you will be responsible for administering, supporting, and optimizing Microsoft 365 cloud environments for multiple clients. You will work closely with client users and stakeholders to ensure their Microsoft 365 cloud services, end-‑user devices, and supporting infrastructure are reliable, secure, and aligned with business needs. This position combines hands-on technical administration with client communication and service delivery.</p><p><br></p><p>Typical hours are Monday through Friday from 4pm to 1am local time, ranging from 40 to 48 hours per week, with availability for after-hours emergencies as needed. Candidates should possess strong technical aptitude, problem-solving abilities, and the ability to communicate clearly with non‑technical users.</p><p><br></p><p><b>Job Summary</b></p><p>The Cloud Support Engineer supports a select number of clients by handling day-to-day IT requests across their environments. This includes Microsoft 365 cloud, Azure, along with core systems like user accounts, security, workstations, servers, printers, networks, and other ‑business critical tools. The role is ‑hands-on and ‑client ‑facing, focused on troubleshooting issues, keeping systems running reliably, and securely.</p><p><br></p><p><b>5 ways we're going to invest in you</b></p><ul><li><b>You’ll be paid very well</b>: We know that’s an important concern with any new job. We pay at the top of the scale because it's the only way to get the best people.</li><li><b>You’ll get a career, not a job</b>: Regardless of where you are in your career path, we sincerely want you to be successful for the long-term. We will align this position with your long-term career goals to fast track you on your chosen career path. You’ll get lots of training, professional development, and support from our team.</li><li><b>You’ll maintain a great work/life balance:</b> We love our work, but we love our families more. So, we get our work done to the highest standard, then go home. The better the quality of our work, the fewer emergencies stop us from going home.</li><li><b>You’ll be welcomed into a team of high performers, just like you:</b> It’s important to belong to a team that fits your personality. It makes the work more rewarding and fun. We are a group of high achievers that are focused on creating a world class customer experience in the most positive and upbeat environment possible.</li><li><b>You’ll do work that matters:</b> We provide mission critical IT services for our customers so they can achieve their business goals. At the end of the day, we do what we do to help people and make the world a better place.</li></ul><p><br></p><p><b>Typical Duties</b></p><ul><li>Administer and support Microsoft 365 cloud environments, including user accounts, mailboxes, licensing, security settings, and services such as Exchange Online, SharePoint, OneDrive, Intune and Teams</li><li>Provide technical support for Microsoft 365 cloud and Windows operating systems in client environments</li><li>Troubleshoot and resolve end-user issues related to Microsoft 365, Azure, identity, authentication, and device accessibility</li><li>Support and maintain disaster recovery and backup solutions</li><li>Provide network-level support, including LAN/WAN connectivity, firewalls, routers, and security appliances</li><li>Implement and support secure remote access solutions</li><li>Monitor remote monitoring and management (RMM) alerts and respond through service tickets</li><li>Maintain accurate system and client documentation</li><li>Communicate with clients regarding incident status, changes, outages, and best practices</li></ul><p><br></p><p><b>Responsibilities</b></p><ul><li>Deliver a high level of customer satisfaction through responsive, knowledgeable, and professional client interactions</li><li>Ensure timely resolution of service requests and incidents</li><li>Work collaboratively with internal teams to route, coordinate, and resolve issues efficiently</li><li>Escalate complex issues appropriately while maintaining ownership of client outcomes</li><li>Accurately document all work, time entries, and service tickets</li><li>Complete required training, documentation, and process adherence</li><li>Provide backup and cross coverage‑ support for other technical team members</li><li>Participate in on call rotation for after-hours support when ‑required</li><li>Continuously expand knowledge of Microsoft 365, security, and modern IT practices</li><li>Protect client and company data by maintaining strict confidentiality</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Technical Skills</b></p><ul><li>Strong hands-on experience with Microsoft Cloud 365 administration and support</li><li>In-depth understanding of Windows operating systems, Azure and business applications</li><li>Knowledge of identity and access management, including user provisioning and authentication</li><li>Strong troubleshooting and diagnostic skills</li><li>Understanding of networking fundamentals (LAN/WAN, TCP/IP)</li><li>Experience supporting end-user devices and peripherals (PCs, printers, mobile devices)</li><li>Familiarity with IT service management tools and ticketing systems</li><li>Strong communication and customer service skills, especially with non-technical users</li><li>Ability to multitask and operate effectively in a fast-paced‑ managed services environment</li><li>Self-motivated with strong documentation and organizational habits</li></ul><p><br></p><p><b>Platforms &amp; Technologies</b></p><ul><li>Microsoft 365, Microsoft Cloud, Azure</li><li>Windows Server, Windows Workstations </li><li>LAN/WAN networking and TCP/IP</li></ul><p><br></p><p><b>Education &amp; Experience</b></p><ul><li>BS/BA degree or equivalent hands-on experience and training</li><li>Actively pursuing or holding Microsoft and/or networking certifications (e.g., MS‑100/101, MS‑500)</li><li>Excellent written and verbal English communication skills</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an experienced HPC (High-Performance Computing) System Engineer to design, implement, and manage cutting-edge HPC infrastructure using Dell servers, AMD GPUs (MI210), and Pure Storage systems. The ideal candidate will have expertise in Commvault backup systems, Kubernetes container orchestration, and multitenancy configurations, ensuring scalable, GPU-accelerated, and high-performance solutions tailored to enterprise and HPC workloads.</p><p><br></p><p>Key Responsibilities:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Dell Servers:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Architect and deploy HPC systems using Dell PowerEdge servers, ensuring high availability and optimized performance for compute-intensive applications.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage server hardware lifecycle, including deployment, upgrades, and diagnostics.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Configure HPC cluster nodes for seamless integration with Kubernetes and GPU workloads.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;AMD GPUs (MI210):</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deploy and optimize AMD GPU-based servers to accelerate AI/ML, HPC, and data-intensive applications.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor GPU utilization, troubleshoot performance bottlenecks, and optimize workloads for GPU acceleration.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Integrate GPUs into Kubernetes environments for containerized GPU-based applications.</p><p>Pure Storage:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design and manage Pure Storage solutions, including FlashBlade, to support HPC and data-intensive workloads.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Implement multitenancy configurations for isolated, secure, and efficient resource utilization.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor storage health and ensure performance optimization for high-speed data access.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Commvault Backup:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Architect and manage enterprise-wide Commvault backup solutions, ensuring data integrity and readiness for disaster recovery.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Implement backup and retention policies for HPC environments, including containerized and GPU-accelerated workloads.</p><p>Kubernetes Container Management:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deploy and manage Kubernetes clusters for HPC applications, ensuring scalability and fault tolerance.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Configure persistent storage for containerized workloads and integrate storage with GPUs for high-performance data processing.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor cluster performance and troubleshoot HPC-specific Kubernetes challenges.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;System Optimization and Monitoring:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Implement advanced monitoring solutions for servers, GPUs, storage, and Kubernetes clusters to ensure peak performance.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and enforce policies for system security, resource allocation, and compliance with industry standards.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead capacity planning and scaling initiatives for HPC infrastructure.</p><p>Team Leadership and Collaboration:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Mentor and guide junior engineers on HPC best practices, system design, and troubleshooting techniques.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with cross-functional teams, including data scientists and DevOps, to align infrastructure capabilities with organizational goals.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Qualifications:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Technical Skills:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Extensive experience with Dell PowerEdge servers in HPC or enterprise environments.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven expertise in AMD GPUs (MI210), including their integration and optimization for AI/ML and HPC workloads.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Advanced knowledge of Pure Storage systems, including multitenancy and high-performance configurations.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Expertise in Commvault backup systems, including design, deployment, and disaster recovery.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong proficiency in Kubernetes container orchestration, particularly for GPU-accelerated applications.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of high-performance interconnects (e.g., RDMA, InfiniBand) and networking for HPC.</p><p><br></p><p>Soft Skills:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong problem-solving and analytical skills for addressing HPC-specific challenges.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Effective communication and collaboration skills for technical and non-technical stakeholders.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Leadership skills for mentoring and guiding junior team members.</p><p>Preferred Qualifications:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Certifications in Dell EMC Proven Professional, AMD GPUs, Pure Storage, and Commvault.</p></div>

<p>Aerostat Operators provide Operations and Sustainment (O&amp;S) support for the Persistent Surveillance Systems Tethered (PSS-T) program in OCONUS site locations. PSS-T is comprised of former Persistent Ground Surveillance System (PGSS) and Persistent Threat Detection System (PTDS) programs. Position will require 6-week training TDY to Elizabeth City, South Carolina.</p><p>Essential Responsibilities:</p><ul><li>Aerostat Operators/User-level maintainers will participate in the overall, hands-on operation of the aerostat system including launch, in-flight, recovery, and moored activities.</li><li>Candidates will perform all functions to operate the PGSS/PTDS, an aerostat mounted Intelligence, Surveillance, And Reconnaissance (ISR) platform, its Mobile Mooring Platform (MMP), Sensor Payload(s), communications and navigation systems as well as associated support equipment (Boom Lift, Forklift, All Terrain Vehicles (ATV's), and Electrical Power Generators).</li><li>Candidate will perform User-level maintenance functions include performing hands-on Preventative Maintenance Checks and Services (PMCS), troubleshooting, removing and replacing Line Replaceable Units (LRUs), and removing and replacing payloads.</li><li>Candidate must possess a diverse range of skills with the ability to quickly adapt to new situations. Tasks will be performed under direction of higher classified technicians and/or site personnel.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is required.</li><li>Two-year Associate s degree in a technical field from an accredited college can substitute for work experience.</li><li>Must have an active Secret US Government Clearance. Note: US Citizenship is required to obtain a Secret Clearance.</li><li>Must have a valid U.S. passport with a minimum of one year remaining.</li><li>Must have valid US Driver's license.</li><li>Knowledge of and experience in the operations of hardware systems and components.</li><li>Experience in fault detection, isolation, and correction of hardware systems and individual components.</li><li>Ability to perform routine system maintenance and analysis functions including: hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards.</li><li>At least one (1) year previous Aerostat experience OR two (2) years of experience in the following areas may be substituted in lieu of aerostat experience:</li><ul><li>1) Electrical Maintenance Mechanic</li><ul><li>Possess at least two (2) year s aerostat experience as an operator at the 20 series level or greater from Army MOS 35F (Intelligence Analyst), 35G (Geospatial Intelligence Imagery Analyst), 35H (Common Ground System Analyst), 96R (Ground Surveillance Systems Operator), 96U (Unmanned Aerial Vehicle Operator), or military branch equivalent.</li><li>Two years of hands-on experience in performing operations and maintenance tasks either on an AEROSTAT system or a related industry/military equivalent is required.</li><li>Must be qualified at the 10 series or greater level (via military or civilian technical schools) is required.</li><li>Ability to read electronic schematics.</li><li>O&amp;M of electro-mechanical equipment to include one or more of the following:</li><ul><li>Hydraulic/servo valves</li><li>Hydraulic actuators, control systems</li><li>Test and diagnostic equipment</li></ul></ul><li>2) Networking, IT &amp; information systems</li><ul><li>Two years experience is required.</li><li>Must be qualified at the 10 series or greater level; MOS 25B/F or other military branch equivalent or industry occupational specialties as a CISCO Network Administrator; Army MOS 25L/N or other military branch equivalent or industry occupational specialties as a Network Installation (BICSI or Network + or Comp T Certification) will be considered.</li><li>CCIE certification with fiber optic certification is preferred.</li></ul><li>3) Mechanical Maintenance</li><ul><li>Mechanical Maintenance with qualifications at the 10 series or greater from U.S. Army MOS 94D/X and 91/B/S/W or other military branch equivalent, or industry occupational specialties as a National Institute for Automotive Service Excellence (ASE) Certified Truck Mechanic or Federal Aviation Administration (FAA) General Mechanic 1 or greater.</li><li>Two years of hands-on experience on an AEROSTAT system or a related industry/military equivalent is required.</li><li>O&amp;M of mechanical equipment to include one or more of the following: Hydraulic systems, Winch systems, Tether/cable handling systems, Industrial generator sets, Power switch gear, HVAC, Cranes Aerial lift , Forklift , Industrial generator sets</li></ul></ul></ul><p>Physical Requirements:</p><ul><li>Requires the ability to regularly lift up to 50 lbs.</li><li>Requires the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs at least 10 times during shift.</li><li>Requires the flexibility to bend/stoop, squat repetitive during shift.</li><li>Required the ability to regularly kneel repetitive for shift.</li><li>Requires the ability to move in a 90-degree fashion on a repetitive basis for shift.</li><li>Requires the ability to stretch/reach on a repetitive basis for shift.</li><li>Requires the ability to walk extensively throughout the plant during shift.</li><li>Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.</li></ul><p>Medical Requirements</p><ul><li>Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq.</li><li>Must maintain physical and dental requirements for the duration of the deployment.</li></ul><p>Working and Living Conditions:</p><p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 130 degrees Fahrenheit/50-55 degrees Celsius during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to CENTCOM, EUCOM, and AFRICOM for extended periods. Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums.</p>

<p><h4>Essential responsibilities</h4> <p>Aerostat operators provide operations and sustainment (O&S) support for the Persistent Surveillance Systems – Tethered (PSS-T) program in OCONUS site locations. PSS-T is comprised of former Persistent Ground Surveillance System (PGSS) and Persistent Threat Detection System (PTDS) programs.</p> <p>Position will require 6-week training TDY to Elizabeth City, South Carolina.</p> <p>Aerostat operators and user-level maintainers will participate in the overall, hands-on operation of the aerostat system including launch, in-flight, recovery, and moored activities.</p> <p>Candidates will perform all functions to operate the PGSS/PTDS, an aerostat mounted intelligence, surveillance, and reconnaissance (ISR) platform, its mobile mooring platform (MMP), sensor payload(s), communications and navigation systems as well as associated support equipment (boom lift, forklift, all terrain vehicles (ATVs), and electrical power generators).</p> <p>Candidates will perform user-level maintenance functions including performing hands-on preventative maintenance checks and services (PMCS), troubleshooting, removing and replacing line replaceable units (LRUs), and removing and replacing payloads.</p> <p>Candidates must possess a diverse range of skills with the ability to quickly adapt to new situations. Tasks will be performed under direction of higher classified technicians and/or site personnel.</p> <h4>Minimum requirements</h4> <ul> <li>High school diploma or equivalent is required.</li> <li>Two-year associate’s degree in a technical field from an accredited college can substitute for work experience.</li> <li>Must have an active Secret US government clearance. Note: US citizenship is required to obtain a Secret clearance.</li> <li>Must have a valid U.S. passport with a minimum of one year remaining.</li> <li>Must have valid US driver’s license.</li> <li>Knowledge of and experience in the operations of hardware systems and components.</li> <li>Experience in fault detection, isolation, and correction of hardware systems and individual components.</li> <li>Ability to perform routine system maintenance and analysis functions including hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards.</li> <li>At least one (1) year previous aerostat experience or two (2) years of experience in the following areas may be substituted in lieu of aerostat experience:</li> </ul> <h4>1) Electrical maintenance mechanic</h4> <ul> <li>Possess at least two (2) years aerostat experience as an operator at the 20 series level or greater from Army MOS 35F (Intelligence Analyst), 35G (Geospatial Intelligence Imagery Analyst), 35H (Common Ground System Analyst), 96R (Ground Surveillance Systems Operator), 96U (Unmanned Aerial Vehicle Operator), or military branch equivalent.</li> <li>Two years of hands-on experience in performing operations and maintenance tasks either on an aerostat system or a related industry/military equivalent is required.</li> <li>Must be qualified at the 10 series or greater level (via military or civilian technical schools) is required.</li> <li>Ability to read electronic schematics.</li> <li>Operations and maintenance of electro-mechanical equipment to include one or more of the following: <ul> <li>Hydraulic/servo valves</li> <li>Hydraulic actuators, control systems</li> <li>Test and diagnostic equipment</li> </ul> </li> </ul> <h4>2) Networking, IT & information systems</h4> <ul> <li>Two years’ experience is required.</li> <li>Must be qualified at the 10 series or greater level; MOS 25B/F or other military branch equivalent or industry occupational specialties as a CISCO network administrator; Army MOS 25L/N or other military branch equivalent or industry occupational specialties as a network installation (BICSI or Network+ or Comp T Certification) will be considered.</li> <li>CCIE certification with fiber optic certification is preferred.</li> </ul> <h4>3) Mechanical maintenance</h4> <ul> <li>Mechanical maintenance with qualifications at the 10 series or greater from U.S. Army MOS 94D/X and 91/B/S/W or other military branch equivalent, or industry occupational specialties such as National Institute for Automotive Service Excellence (ASE) Certified Truck Mechanic or Federal Aviation Administration (FAA) General Mechanic 1 or greater.</li> <li>Two years of hands-on experience on an aerostat system or a related industry/military equivalent is required.</li> <li>Operations and maintenance of mechanical equipment to include one or more of the following: <ul> <li>Hydraulic systems</li> <li>Winch systems</li> <li>Tether/cable handling systems</li> <li>Industrial generator sets</li> <li>Power switch gear</li> <li>HVAC</li> <li>Cranes, aerial lift, forklift</li> <li>Industrial generator sets</li> </ul> </li> </ul> <h4>Physical requirements</h4> <ul> <li>Requires the ability to regularly lift up to 50 lbs.</li> <li>Requires the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs at least 10 times during shift.</li> <li>Requires the flexibility to bend/stoop, squat repetitively during shift.</li> <li>Requires the ability to regularly kneel repetitively for shift.</li> <li>Requires the ability to move in a 90-degree fashion on a repetitive basis for shift.</li> <li>Requires the ability to stretch/reach on a repetitive basis for shift.</li> <li>Requires the ability to walk extensively throughout the plant during shift.</li> <li>Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.</li> </ul> <h4>Medical requirements</h4> <ul> <li>Successfully complete and pass the medical and dental examinations as required for deployment.</li> <li>Must maintain physical and dental requirements for the duration of the deployment.</li> </ul> <h4>Working and living conditions</h4> <p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months.</p> <p>Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to CENTCOM, EUCOM, and AFRICOM for extended periods.</p> <p>Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums.</p></p><p></p>

<p><h4>Operations and Sustainment Support</h4> <p>Aerostat operators provide operations and sustainment (O&S) support for the Persistent Surveillance Systems – Tethered (PSS-T) program in OCONUS site locations. PSS-T is comprised of former Persistent Ground Surveillance System (PGSS) and Persistent Threat Detection System (PTDS) programs.</p> <p>Position will require a 6-week training TDY to Elizabeth City, South Carolina.</p> <h4>Essential Responsibilities</h4> <p>Aerostat operators and user-level maintainers will participate in the overall, hands-on operation of the aerostat system including launch, in-flight, recovery, and moored activities.</p> <p>Candidates will perform all functions to operate the PGSS/PTDS, an aerostat-mounted intelligence, surveillance, and reconnaissance (ISR) platform, its mobile mooring platform (MMP), sensor payload(s), communications and navigation systems, as well as associated support equipment (boom lift, forklift, all-terrain vehicles (ATVs), and electrical power generators).</p> <p>Candidates will perform user-level maintenance functions including performing hands-on preventative maintenance checks and services (PMCS), troubleshooting, removing and replacing line replaceable units (LRUs), and removing and replacing payloads.</p> <p>Candidates must possess a diverse range of skills with the ability to quickly adapt to new situations. Tasks will be performed under the direction of higher classified technicians and/or site personnel.</p> <h4>Minimum Requirements</h4> <ul> <li>High school diploma or equivalent is required.</li> <li>Two-year associate’s degree in a technical field from an accredited college can substitute for work experience.</li> <li>Must have an active Secret US Government Clearance. Note: US citizenship is required to obtain a Secret Clearance.</li> <li>Must have a valid U.S. passport with a minimum of one year remaining.</li> <li>Must have a valid US driver’s license.</li> <li>Knowledge of and experience in the operations of hardware systems and components.</li> <li>Experience in fault detection, isolation, and correction of hardware systems and individual components.</li> <li>Ability to perform routine system maintenance and analysis functions including hardware configurations; adding, removing, and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards.</li> <li>At least one (1) year previous aerostat experience OR two (2) years of experience in the following areas may be substituted in lieu of aerostat experience:</li> </ul> <h4>1) Electrical Maintenance Mechanic</h4> <ul> <li>Possess at least two (2) years aerostat experience as an operator at the 20 series level or greater from Army MOS 35F (Intelligence Analyst), 35G (Geospatial Intelligence Imagery Analyst), 35H (Common Ground System Analyst), 96R (Ground Surveillance Systems Operator), 96U (Unmanned Aerial Vehicle Operator), or military branch equivalent.</li> <li>Two years of hands-on experience in performing operations and maintenance tasks either on an aerostat system or a related industry/military equivalent is required.</li> <li>Must be qualified at the 10 series or greater level (via military or civilian technical schools).</li> <li>Ability to read electronic schematics.</li> <li>Operations and maintenance of electro-mechanical equipment to include one or more of the following: <ul> <li>Hydraulic/servo valves</li> <li>Hydraulic actuators, control systems</li> <li>Test and diagnostic equipment</li> </ul> </li> </ul> <h4>2) Networking, IT & Information Systems</h4> <ul> <li>Two years’ experience is required.</li> <li>Must be qualified at the 10 series or greater level; MOS 25B/F or other military branch equivalent or industry occupational specialties as a CISCO Network Administrator; Army MOS 25L/N or other military branch equivalent or industry occupational specialties as a Network Installation (BICSI or Network+ or CompTIA Certification) will be considered.</li> <li>CCIE certification with fiber optic certification is preferred.</li> </ul> <h4>3) Mechanical Maintenance</h4> <ul> <li>Mechanical maintenance with qualifications at the 10 series or greater from U.S. Army MOS 94D/X and 91/B/S/W or other military branch equivalent, or industry occupational specialties such as National Institute for Automotive Service Excellence (ASE) Certified Truck Mechanic or Federal Aviation Administration (FAA) General Mechanic 1 or greater.</li> <li>Two years of hands-on experience on an aerostat system or a related industry/military equivalent is required.</li> <li>Operations and maintenance of mechanical equipment to include one or more of the following: <ul> <li>Hydraulic systems</li> <li>Winch systems</li> <li>Tether/cable handling systems</li> <li>Industrial generator sets</li> <li>Power switch gear</li> <li>HVAC</li> <li>Cranes, aerial lift</li> <li>Forklift</li> <li>Industrial generator sets</li> </ul> </li> </ul> <h4>Physical Requirements</h4> <ul> <li>Requires the ability to regularly lift up to 50 lbs.</li> <li>Requires the ability to regularly climb extension ladders, roof ladders, stepladders, and stairs at least 10 times during shift.</li> <li>Requires the flexibility to bend, stoop, and squat repeatedly during shift.</li> <li>Requires the ability to regularly kneel repeatedly during shift.</li> <li>Requires the ability to move in a 90-degree fashion on a repetitive basis during shift.</li> <li>Requires the ability to stretch and reach repeatedly during shift.</li> <li>Requires the ability to walk extensively throughout the plant during shift.</li> <li>Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.</li> </ul> <h4>Medical Requirements</h4> <ul> <li>Successfully complete and pass the medical and dental examinations as required for deployment to Iraq.</li> <li>Must maintain physical and dental requirements for the duration of the deployment.</li> </ul> <h4>Working and Living Conditions</h4> <p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environments. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months.</p> <p>Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to CENTCOM, EUCOM, and AFRICOM for extended periods. Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums.</p></p><p></p>

<p><h4>Operations and sustainment support</h4> <p>Aerostat operators provide operations and sustainment (O&S) support for the Persistent Surveillance Systems – Tethered (PSS-T) program in OCONUS site locations. PSS-T is comprised of former Persistent Ground Surveillance System (PGSS) and Persistent Threat Detection System (PTDS) programs.</p> <p>Position will require 6-week training TDY to Elizabeth City, South Carolina.</p> <h4>Essential responsibilities</h4> <p>Aerostat operators and user-level maintainers will participate in the overall, hands-on operation of the aerostat system including launch, in-flight, recovery, and moored activities.</p> <p>Candidates will perform all functions to operate the PGSS/PTDS, an aerostat-mounted intelligence, surveillance, and reconnaissance (ISR) platform, its mobile mooring platform (MMP), sensor payload(s), communications and navigation systems as well as associated support equipment (boom lift, forklift, all-terrain vehicles (ATVs), and electrical power generators).</p> <p>Candidates will perform user-level maintenance functions including performing hands-on preventative maintenance checks and services (PMCS), troubleshooting, removing and replacing line replaceable units (LRUs), and removing and replacing payloads.</p> <p>Candidates must possess a diverse range of skills with the ability to quickly adapt to new situations. Tasks will be performed under direction of higher classified technicians and/or site personnel.</p> <h4>Minimum requirements</h4> <ul> <li>High school diploma or equivalent is required.</li> <li>Two-year associate’s degree in a technical field from an accredited college can substitute for work experience.</li> <li>Must have an active secret US government clearance. Note: US citizenship is required to obtain a secret clearance.</li> <li>Must have a valid U.S. passport with a minimum of one year remaining.</li> <li>Must have valid US driver’s license.</li> <li>Knowledge of and experience in the operations of hardware systems and components.</li> <li>Experience in fault detection, isolation, and correction of hardware systems and individual components.</li> <li>Ability to perform routine system maintenance and analysis functions including: hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards.</li> <li>At least one (1) year previous aerostat experience OR two (2) years of experience in the following areas may be substituted in lieu of aerostat experience:</li> </ul> <h4>1) Electrical maintenance mechanic</h4> <ul> <li>Possess at least two (2) years aerostat experience as an operator at the 20 series level or greater from Army MOS 35F (Intelligence Analyst), 35G (Geospatial Intelligence Imagery Analyst), 35H (Common Ground System Analyst), 96R (Ground Surveillance Systems Operator), 96U (Unmanned Aerial Vehicle Operator), or military branch equivalent.</li> <li>Two years of hands-on experience in performing operations and maintenance tasks either on an aerostat system or a related industry/military equivalent is required.</li> <li>Must be qualified at the 10 series or greater level (via military or civilian technical schools) is required.</li> <li>Ability to read electronic schematics.</li> <li>O&M of electro-mechanical equipment to include one or more of the following: <ul> <li>Hydraulic/servo valves</li> <li>Hydraulic actuators, control systems</li> <li>Test and diagnostic equipment</li> </ul> </li> </ul> <h4>2) Networking, IT & information systems</h4> <ul> <li>Two years’ experience is required.</li> <li>Must be qualified at the 10 series or greater level; MOS 25B/F or other military branch equivalent or industry occupational specialties as a CISCO network administrator; Army MOS 25L/N or other military branch equivalent or industry occupational specialties as a network installation (BICSI or Network+ or Comp T certification) will be considered.</li> <li>CCIE certification with fiber optic certification is preferred.</li> </ul> <h4>3) Mechanical maintenance</h4> <ul> <li>Mechanical maintenance with qualifications at the 10 series or greater from U.S. Army MOS 94D/X and 91/B/S/W or other military branch equivalent, or industry occupational specialties such as National Institute for Automotive Service Excellence (ASE) certified truck mechanic or Federal Aviation Administration (FAA) general mechanic 1 or greater.</li> <li>Two years of hands-on experience on an aerostat system or a related industry/military equivalent is required.</li> <li>O&M of mechanical equipment to include one or more of the following: <ul> <li>Hydraulic systems</li> <li>Winch systems</li> <li>Tether/cable handling systems</li> <li>Industrial generator sets</li> <li>Power switch gear</li> <li>HVAC</li> <li>Cranes, aerial lift, forklift</li> <li>Industrial generator sets</li> </ul> </li> </ul> <h4>Physical requirements</h4> <ul> <li>Requires the ability to regularly lift up to 50 lbs.</li> <li>Requires the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs at least 10 times during shift.</li> <li>Requires the flexibility to bend/stoop, squat repetitively during shift.</li> <li>Requires the ability to regularly kneel repetitively for shift.</li> <li>Requires the ability to move in a 90-degree fashion on a repetitive basis for shift.</li> <li>Requires the ability to stretch/reach on a repetitive basis for shift.</li> <li>Requires the ability to walk extensively throughout the plant during shift.</li> <li>Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.</li> </ul> <h4>Medical requirements</h4> <ul> <li>Successfully complete and pass the medical and dental examinations as required by the employer and customer for deployment to Iraq.</li> <li>Must maintain physical and dental requirements for the duration of the deployment.</li> </ul> <h4>Working and living conditions</h4> <p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months.</p> <p>Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to CENTCOM, EUCOM, and AFRICOM for extended periods.</p> <p>Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>A QC Lead is a hands-on quality control professional who personally executes and oversees both manual and automation testing activities to ensure that delivered products and services meet established quality standards.<br> The QC Lead writes and runs test cases, builds and maintains automation frameworks, owns the delivery of all testing artifacts, and is directly accountable for the UAT success of each project.<br> This is a full-time position reporting to the Quality Manager.<br> Ideal candidates are strong technical practitioners who lead by example, enjoy solving problems first-hand, and thrive in fast-paced, collaborative environments Daily and Monthly Responsibilities • Hands-on experience to design, write, and execute manual test cases, test scenarios, and test scripts covering functional, regression, integration, and end-to-end testing.<br> • Perform hands-on exploratory, smoke, and sanity testing to validate builds before release.<br> • Architect, develop, and maintain automated test frameworks and scripts, and personally run automated test suites as part of daily testing cycles.<br> • Write and review automation code, continuously enhancing test coverage and integrating automated tests into CI/CD pipelines.<br> • Develop, maintain, and enhance the test automation infrastructure to improve efficiency and reliability.<br> • Prepare, maintain, and deliver all testing artifacts for each delivered project, including test plans, test cases, test data, traceability matrices, test execution reports, defect reports, and test summary reports.<br> • Own and drive User Acceptance Testing (UAT) end-to-end — plan UAT cycles, prepare UAT test cases and environments, coordinate with stakeholders, execute UAT scenarios, and be directly responsible for the UAT success of the project.<br> • Execute and report on planned tests, log and manage defects with clear reproduction steps, and regress software fixes for new and existing products.<br> • Identify root causes of quality problems through hands-on investigation and coordinate corrective actions with development teams.<br> • Assist development teams with replicating, debugging, and resolving defects by personally reproducing issues in test environments.<br> • Perform hands-on business requirements review and verification to ensure testability, completeness, and adequate test coverage.<br> • Participate actively in all phases of the software development lifecycle, from requirements analysis through test planning, execution, and sign-off.<br> • Lead the QC team by example — set quality benchmarks, assign tasks, and guide the team while remaining actively involved in day-to-day testing work.<br> • Mentor and train junior, mid-level, and senior QC engineers on manual testing techniques, automation tools, policies, and procedures.<br> • Work collaboratively with development and business groups to complete testing and ensure seamless product delivery.<br> • Develop and implement quality standards, audit functionality, establish testing templates, monitor outcomes against success measures, and provide detailed status reports.<br> • Identify areas for quality and process improvement and implement plans to support positive outcomes for the business and customers.<br> • Coordinate with internal and external stakeholders regarding quality status, test outcomes, and project readiness.<br> • Assist with performance evaluations as needed.<br> • Perform other duties as assigned.<br> • Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent education and work experience.<br> • 8+ years of hands-on experience in software quality control/testing, with at least 3–4 years in a lead or supervisory role.<br> • 5+ years of hands-on experience in manual testing (functional, regression, integration, end-to-end).<br> • 2+ years of hands-on experience in test automation (framework development, scripting, CI/CD integration).<br> • Professional certification such as ISTQB-CTFL or ISTQB-CTAL.<br> • Proven hands-on experience executing both manual testing (functional, regression, integration, end-to-end) and test automation (framework development, scripting, CI/CD integration).<br> • Proficiency in test automation tools and frameworks (e.<br>g., Selenium, Cypress, Appium, TestNG, JUnit, or similar) with the ability to write, debug, and maintain automation code.<br> • Proficiency in at least one programming or scripting language (e.<br>g., Java, Python, JavaScript).<br> • Demonstrated experience preparing and delivering complete testing artifacts (test plans, test cases, traceability matrices, defect reports, test summary reports).<br> • Track record of owning UAT cycles and driving them to successful completion.<br> • Strong problem-solving skills with the ability to personally identify bugs, analyse root causes, and drive resolution.<br> • In-depth knowledge of testing methodologies, phases, and approaches, including functional, regression, integration, performance, and end-to-end testing.<br> • Strong teamwork and communication skills, with the ability to collaborate effectively with QC, development, and business groups.<br> • Ability to multi-task, triage issues, react well to changes, and work independently or in a team setting in a fast-paced environment.<br> • Excellent command of written and spoken English.<br></span> </div>

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\n<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\n<p>The Project \/ Delivery Manager owns one critical question:<\/p>\n<p><strong>\"How do we execute what we promised?\"<\/strong><\/p>\n<p>You take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\n<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li><strong>Scoping & Handover from Solution Consultant<\/strong>\n <p>You step in once a pilot or project is conceptually approved.<\/p>\n <p><strong>Formal Handover<\/strong><\/p>\n <p>Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n <p>Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n <p><strong>Scope Confirmation<\/strong><\/p>\n <p>Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n <p>Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li><strong>Detailed Planning & Backlog Management<\/strong>\n <p>This is where ideas become execution.<\/p>\n <p>You own:<\/p>\n <ul>\n <li><strong>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li><strong>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li><strong>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Coordination & Day-to-Day Execution<\/strong>\n <p>You are the operational heartbeat of each pilot or project.<\/p>\n <p>Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Risk, Change & Stakeholder Management<\/strong>\n <p>AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n <p>You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n <p>Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n <p>Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n <p>Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li><strong>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li><strong>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\n<p>Apply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><p><\/p>

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\n<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\n<p>The Project \/ Delivery Manager owns one critical question:<\/p>\n<p><strong>\"How do we execute what we promised?\"<\/strong><\/p>\n<p>You take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\n<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li><strong>Scoping & Handover from Solution Consultant<\/strong>\n <p>You step in once a pilot or project is conceptually approved.<\/p>\n <p><strong>Formal Handover<\/strong><\/p>\n <p>Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n <p>Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n <p><strong>Scope Confirmation<\/strong><\/p>\n <p>Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n <p>Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li><strong>Detailed Planning & Backlog Management<\/strong>\n <p>This is where ideas become execution.<\/p>\n <p>You own:<\/p>\n <ul>\n <li><strong>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li><strong>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li><strong>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Coordination & Day-to-Day Execution<\/strong>\n <p>You are the operational heartbeat of each pilot or project.<\/p>\n <p>Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Risk, Change & Stakeholder Management<\/strong>\n <p>AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n <p>You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n <p>Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n <p>Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n <p>Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li><strong>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li><strong>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\n<p>Apply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><p><\/p>

<p><h4>Description<\/h4>\n<p><strong>About Open<\/strong><br>\nOpen.cx is the unified AI customer support platform automating 70%+ of interactions for enterprises like MoneyGram and Mollie. Backed by Y Combinator, X by Unifonic, and Shorooq Partners, we recently raised $7M+ to scale our operations across MENA and globally. We are moving from a startup phase to a high-growth scale-up, and we need a financial architect to build the foundation for that growth \u2014 and stay with us all the way to the next decade of scale.<\/p>\n\n<h4>Your mandate<\/h4>\n<p>Own the financial engine of a company on a 3\u20135x ARR year, scaling from a handful of enterprise logos to category-contender status.<br>\nBuild the planning, reporting, and operating cadence that lets every team \u2014 GTM, product, ops \u2014 make sharper decisions, faster.<br>\nOwn the next two priced rounds. Build the model the leads will actually pressure-test. Quarterback diligence. Sit at the table for term sheets.<br>\nBe the partner who tells the founders the truth about the numbers \u2014 and the strategist who shapes pricing, packaging, market expansion, and headcount because of them.<br>\nIf you're successful, you'll materially shape Open's growth trajectory and be the finance leader on the cap table at every subsequent round.<\/p>\n\n<h4>What you'll do \u2014 year one<\/h4>\n<p>Today, finance at Open lives in the founders' heads, a few spreadsheets, and our outsourced accounting partner. Your first major mission is to turn that into a structured, compounding system \u2014 a single source of truth on revenue, cash, burn, runway, unit economics, and pipeline that the leadership team trusts and acts on every week \u2014 and that the Series A leads will buy.<\/p>\n\n<p><strong>First 100 days<\/strong><\/p>\n<ul>\n<li>Listen tour: founders, every GTM leader, every customer-facing team. Map how money actually moves today.<\/li>\n<li>Stand up the weekly metrics email and the monthly board pack v1.<\/li>\n<li>Clean up the chart of accounts, compress the close to 5 business days.<\/li>\n<li>Build the v1 forecast model that survives contact with reality. Run it weekly.<\/li>\n<li>Pick the finance stack (NetSuite or QBO + Stripe\/Maxio + Brex\/Ramp\/Pleo + Pigment\/Cube\/Mosaic).<\/li>\n<li>Diagnose the unit economics: AI cost per resolved ticket, gross margin by segment, CAC payback by channel.<\/li>\n<\/ul>\n\n<p><strong>Months 4\u20139<\/strong><\/p>\n<ul>\n<li>Quarterback the Series A. Model, narrative, data room, diligence, term-sheet review.<\/li>\n<li>Stand up multi-entity consolidation cleanly (EU\/US subsidiaries).<\/li>\n<li>Build the pricing and deal-desk function \u2014 enterprise contract reviews, custom terms, ASC 606 compliance.<\/li>\n<li>Establish board cadence and investor reporting that the next round's leads will trust.<\/li>\n<\/ul>\n\n<p><strong>Months 10\u201318<\/strong><\/p>\n<ul>\n<li>Hit the targeted ARR WIG. Be the finance leader at the table for every enterprise close.<\/li>\n<li>Stand up audit-readiness in advance of Series B.<\/li>\n<li>Partner with CEO on geographic expansion math, M&A signals (acquihires, tuck-ins), and pricing 2.0.<\/li>\n<\/ul>\n\n<p><strong>Year 2 and beyond<\/strong><br>\nSeries B prep and close. Team scales to 7\u201312. Audit, tax, treasury, FX program.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>What makes us excited about you<\/h4>\n<p>You're a player-coach, and you're proud of it.<br>\nYou're not above the spreadsheet. You can build the model on a Saturday and present it to a Sequoia partner on Monday. You're hiring your first report, but you're also the one who fixes the broken VLOOKUP at 9pm because the board pack ships tomorrow. You'll grow out of the spreadsheet work \u2014 but not for 12 months, and you're clear-eyed about that.<\/p>\n\n<p>You're a first-principles thinker who loves to build.<br>\nYou see chaos \u2014 disconnected systems, copy-pasted spreadsheets, inconsistent definitions of ARR \u2014 and your brain instantly starts drawing the clean version. You have strong opinions on what \"good\" looks like and you know how to get there one quarter at a time.<\/p>\n\n<p>You're commercial, not just operational.<br>\nYou're as comfortable in a pricing conversation as a close. You can read a usage-based contract and tell the AE what to push back on. You've sat across from a CRO and made them change their mind on a pricing tier with one chart.<\/p>\n\n<p>You're AI-native \u2014 and you can prove it.<br>\nPulling from Salesforce, Stripe, accounting platforms, billing, and spreadsheets doesn't intimidate you. SQL is a plus. But what we really care about: you've already wired AI into your finance workflow \u2014 Claude, MCP servers, Cube, Pigment, Mosaic, custom GPTs, agentic automations. You can show us a workflow you built last quarter that compressed a finance task by 5\u201310x. You read MCP server release notes for fun. When a new tool drops, you've tried it before your CEO sends you the link.<br>\nWe are an AI company. Our finance leader uses AI like our engineers do \u2014 as the default, not the exception. If \"I'm excited to learn about AI\" is your answer to this, you're not the right person for this seat.<\/p>\n\n<p>You care about outcomes, not output.<br>\nYou want to move charts and real numbers \u2014 runway extended, gross margin lifted, fundraise closed at a better valuation. You're comfortable designing the metric and proving impact.<\/p>\n\n<p>You can sit at any table.<br>\nYou can sit with our CEO, an enterprise CFO at a $5B payments company, a Sequoia partner, a Jordan-based engineer, and an SDR \u2014 and translate seamlessly between them.<\/p>\n\n<p>You're creative and unafraid to be wrong.<br>\nYou generate ideas constantly, test them quickly, and iterate without ego. You'll change your mind in public when the numbers say so.<\/p>\n\n<h4>Bonus<\/h4>\n<ul>\n<li>Experience at a YC-backed SaaS company, ideally infra\/AI\/CX.<\/li>\n<li>Multi-entity, multi-currency operating experience (especially MENA + EU + US).<\/li>\n<li>Lived through one IPO, acquisition, or unicorn round as part of the finance team.<\/li>\n<li>Network into top-tier Series A\/B investors who would back our next round.<\/li>\n<li>Understand usage-based or hybrid pricing models in B2B SaaS.<\/li>\n<li>You've used an MCP server, custom GPT, or Claude-driven workflow inside a finance org. We will ask to see it.<\/li>\n<li>You contribute publicly on AI-in-finance \u2014 posts, talks, GitHub, Substack \u2014 even casually.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Description<\/h4>\n<p><strong>About Open<\/strong><br>\nOpen.cx is the unified AI customer support platform automating 70%+ of interactions for enterprises like MoneyGram and Mollie. Backed by Y Combinator, X by Unifonic, and Shorooq Partners, we recently raised $7M+ to scale our operations across MENA and globally. We are moving from a startup phase to a high-growth scale-up, and we need a financial architect to build the foundation for that growth \u2014 and stay with us all the way to the next decade of scale.<\/p>\n\n<h4>Your mandate<\/h4>\n<p>Own the financial engine of a company on a 3\u20135x ARR year, scaling from a handful of enterprise logos to category-contender status.<br>\nBuild the planning, reporting, and operating cadence that lets every team \u2014 GTM, product, ops \u2014 make sharper decisions, faster.<br>\nOwn the next two priced rounds. Build the model the leads will actually pressure-test. Quarterback diligence. Sit at the table for term sheets.<br>\nBe the partner who tells the founders the truth about the numbers \u2014 and the strategist who shapes pricing, packaging, market expansion, and headcount because of them.<br>\nIf you're successful, you'll materially shape Open's growth trajectory and be the finance leader on the cap table at every subsequent round.<\/p>\n\n<h4>What you'll do \u2014 year one<\/h4>\n<p>Today, finance at Open lives in the founders' heads, a few spreadsheets, and our outsourced accounting partner. Your first major mission is to turn that into a structured, compounding system \u2014 a single source of truth on revenue, cash, burn, runway, unit economics, and pipeline that the leadership team trusts and acts on every week \u2014 and that the Series A leads will buy.<\/p>\n\n<p><strong>First 100 days<\/strong><\/p>\n<ul>\n<li>Listen tour: founders, every GTM leader, every customer-facing team. Map how money actually moves today.<\/li>\n<li>Stand up the weekly metrics email and the monthly board pack v1.<\/li>\n<li>Clean up the chart of accounts, compress the close to 5 business days.<\/li>\n<li>Build the v1 forecast model that survives contact with reality. Run it weekly.<\/li>\n<li>Pick the finance stack (NetSuite or QBO + Stripe\/Maxio + Brex\/Ramp\/Pleo + Pigment\/Cube\/Mosaic).<\/li>\n<li>Diagnose the unit economics: AI cost per resolved ticket, gross margin by segment, CAC payback by channel.<\/li>\n<\/ul>\n\n<p><strong>Months 4\u20139<\/strong><\/p>\n<ul>\n<li>Quarterback the Series A. Model, narrative, data room, diligence, term-sheet review.<\/li>\n<li>Stand up multi-entity consolidation cleanly (EU\/US subsidiaries).<\/li>\n<li>Build the pricing and deal-desk function \u2014 enterprise contract reviews, custom terms, ASC 606 compliance.<\/li>\n<li>Establish board cadence and investor reporting that the next round's leads will trust.<\/li>\n<\/ul>\n\n<p><strong>Months 10\u201318<\/strong><\/p>\n<ul>\n<li>Hit the targeted ARR WIG. Be the finance leader at the table for every enterprise close.<\/li>\n<li>Stand up audit-readiness in advance of Series B.<\/li>\n<li>Partner with CEO on geographic expansion math, M&A signals (acquihires, tuck-ins), and pricing 2.0.<\/li>\n<\/ul>\n\n<p><strong>Year 2 and beyond<\/strong><br>\nSeries B prep and close. Team scales to 7\u201312. Audit, tax, treasury, FX program.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>What makes us excited about you<\/h4>\n<p>You're a player-coach, and you're proud of it.<br>\nYou're not above the spreadsheet. You can build the model on a Saturday and present it to a Sequoia partner on Monday. You're hiring your first report, but you're also the one who fixes the broken VLOOKUP at 9pm because the board pack ships tomorrow. You'll grow out of the spreadsheet work \u2014 but not for 12 months, and you're clear-eyed about that.<\/p>\n\n<p>You're a first-principles thinker who loves to build.<br>\nYou see chaos \u2014 disconnected systems, copy-pasted spreadsheets, inconsistent definitions of ARR \u2014 and your brain instantly starts drawing the clean version. You have strong opinions on what \"good\" looks like and you know how to get there one quarter at a time.<\/p>\n\n<p>You're commercial, not just operational.<br>\nYou're as comfortable in a pricing conversation as a close. You can read a usage-based contract and tell the AE what to push back on. You've sat across from a CRO and made them change their mind on a pricing tier with one chart.<\/p>\n\n<p>You're AI-native \u2014 and you can prove it.<br>\nPulling from Salesforce, Stripe, accounting platforms, billing, and spreadsheets doesn't intimidate you. SQL is a plus. But what we really care about: you've already wired AI into your finance workflow \u2014 Claude, MCP servers, Cube, Pigment, Mosaic, custom GPTs, agentic automations. You can show us a workflow you built last quarter that compressed a finance task by 5\u201310x. You read MCP server release notes for fun. When a new tool drops, you've tried it before your CEO sends you the link.<br>\nWe are an AI company. Our finance leader uses AI like our engineers do \u2014 as the default, not the exception. If \"I'm excited to learn about AI\" is your answer to this, you're not the right person for this seat.<\/p>\n\n<p>You care about outcomes, not output.<br>\nYou want to move charts and real numbers \u2014 runway extended, gross margin lifted, fundraise closed at a better valuation. You're comfortable designing the metric and proving impact.<\/p>\n\n<p>You can sit at any table.<br>\nYou can sit with our CEO, an enterprise CFO at a $5B payments company, a Sequoia partner, a Jordan-based engineer, and an SDR \u2014 and translate seamlessly between them.<\/p>\n\n<p>You're creative and unafraid to be wrong.<br>\nYou generate ideas constantly, test them quickly, and iterate without ego. You'll change your mind in public when the numbers say so.<\/p>\n\n<h4>Bonus<\/h4>\n<ul>\n<li>Experience at a YC-backed SaaS company, ideally infra\/AI\/CX.<\/li>\n<li>Multi-entity, multi-currency operating experience (especially MENA + EU + US).<\/li>\n<li>Lived through one IPO, acquisition, or unicorn round as part of the finance team.<\/li>\n<li>Network into top-tier Series A\/B investors who would back our next round.<\/li>\n<li>Understand usage-based or hybrid pricing models in B2B SaaS.<\/li>\n<li>You've used an MCP server, custom GPT, or Claude-driven workflow inside a finance org. We will ask to see it.<\/li>\n<li>You contribute publicly on AI-in-finance \u2014 posts, talks, GitHub, Substack \u2014 even casually.<\/li>\n<\/ul><\/p><p><\/p>

<p>Aerostat Operators provide Operations and Sustainment (O&amp;S) support for the Persistent Surveillance Systems Tethered (PSS-T) program in OCONUS site locations. PSS-T is comprised of former Persistent Ground Surveillance System (PGSS) and Persistent Threat Detection System (PTDS) programs. Position will require 6-week training TDY to Elizabeth City, South Carolina. Essential Responsibilities: Aerostat Operators/User-level maintainers will participate in the overall, hands-on operation of the aerostat system including launch, in-flight, recovery, and moored activities. Candidates will perform all functions to operate the PGSS/PTDS, an aerostat mounted Intelligence, Surveillance, And Reconnaissance (ISR) platform, its Mobile Mooring Platform (MMP), Sensor Payload(s), communications and navigation systems as well as associated support equipment (Boom Lift, Forklift, All Terrain Vehicles (ATV's), and Electrical Power Generators). Candidate will perform User-level maintenance functions include performing hands-on Preventative Maintenance Checks and Services (PMCS), troubleshooting, removing and replacing Line Replaceable Units (LRUs), and removing and replacing payloads. Candidate must possess a diverse range of skills with the ability to quickly adapt to new situations. Tasks will be performed under direction of higher classified technicians and/or site personnel.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is required.</li><li>Two-year Associate s degree in a technical field from an accredited college can substitute for work experience.</li><li>Must have an active Secret US Government Clearance. Note: US Citizenship is required to obtain a Secret Clearance.</li><li>Must have a valid U.S. passport with a minimum of one year remaining.</li><li>Must have valid US Driver's license.</li><li>Knowledge of and experience in the operations of hardware systems and components.</li><li>Experience in fault detection, isolation, and correction of hardware systems and individual components.</li><li>Ability to perform routine system maintenance and analysis functions including: hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards.</li><li>At least one (1) year previous Aerostat experience OR two (2) years of experience in the following areas may be substituted in lieu of aerostat experience:</li><ul><li>1) Electrical Maintenance Mechanic Possess at least two (2) year s aerostat experience as an operator at the 20 series level or greater from Army MOS 35F (Intelligence Analyst), 35G (Geospatial Intelligence Imagery Analyst), 35H (Common Ground System Analyst), 96R (Ground Surveillance Systems Operator), 96U (Unmanned Aerial Vehicle Operator), or military branch equivalent. Two years of hands-on experience in performing operations and maintenance tasks either on an AEROSTAT system or a related industry/military equivalent is required. Must be qualified at the 10 series or greater level (via military or civilian technical schools) is required. Ability to read electronic schematics. O&amp;M of electro-mechanical equipment to include one or more of the following: Hydraulic/servo valves Hydraulic actuators, control systems Test and diagnostic equipment</li><li>2) Networking, IT &amp; information systems Two years experience is required. Must be qualified at the 10 series or greater level; MOS 25B/F or other military branch equivalent or industry occupational specialties as a CISCO Network Administrator; Army MOS 25L/N or other military branch equivalent or industry occupational specialties as a Network Installation (BICSI or Network + or Comp T Certification) will be considered. CCIE certification with fiber optic certification is preferred.</li><li>3) Mechanical Maintenance Mechanical Maintenance with qualifications at the 10 series or greater from U.S. Army MOS 94D/X and 91/B/S/W or other military branch equivalent, or industry occupational specialties such National Institute for Automotive Service Excellence (ASE) Certified Truck Mechanic or Federal Aviation Administration (FAA) General Mechanic 1 or greater. Two years of hands-on experience on an AEROSTAT system or a related industry/military equivalent is required. O&amp;M of mechanical equipment to include one or more of the following: Hydraulic systems, Winch systems, Tether/cable handling systems, Industrial generator sets, Power switch gear, HVAC, Cranes Aerial lift , Forklift , Industrial generator sets</li></ul><li>Physical Requirements: Requires the ability to regularly lift up to 50 lbs.</li><li>Requires the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs at least 10 times during shift.</li><li>Requires the flexibility to bend/stoop, squat repetitive during shift.</li><li>Required the ability to regularly kneel repetitive for shift.</li><li>Requires the ability to move in a 90-degree fashion on a repetitive basis for shift.</li><li>Requires the ability to stretch/reach on a repetitive basis for shift.</li><li>Requires the ability to walk extensively throughout the plant during shift.</li><li>Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.</li><li>Medical Requirements: Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq.</li><li>Must maintain physical and dental requirements for the duration of the deployment.</li><li>Working and Living Conditions: This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions.</li><li>While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment.</li><li>Temperatures can reach 130 degrees Fahrenheit/50-55 degrees Celsius during the summer months.</li><li>Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to CENTCOM, EUCOM, and AFRICOM for extended periods.</li><li>Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums.</li></ul>