Business Analyst Jobs in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Business Analyst to bridge the gap between business stakeholders and technical teams in the implementation of a Telecom Data Lakehouse/Data Warehouse.<br> The Business Analyst will gather business requirements, analyze telecom processes and data, define business rules, and translate business needs into detailed functional specifications, ensuring successful delivery of data products, reports, and analytics solutions.<br> Key Responsibilities Gather and analyze business requirements from stakeholders across telecom domains such as Customer, Billing, CRM, Network, Revenue Assurance, Finance, Sales, Marketing, and Digital Channels.<br> Conduct workshops and interviews with business users to understand reporting, analytical, and operational requirements.<br> Document business processes, functional requirements, and business rules.<br> Capture business requirements into functional specifications for Data Engineers, Data Modelers, ETL Developers, and BI Developers.<br> Define source-to-target mapping requirements and validate data transformations.<br> Collaborate with Solution Architects and Data Modelers to ensure business requirements are accurately reflected in the Data Lakehouse/Data Warehouse design.<br> Identify data sources, business definitions, KPIs, dimensions, and measures required for reporting and analytics.<br> Support the definition of data quality rules, validation criteria, and reconciliation requirements.<br> Review ETL mapping documents and ensure business logic is correctly implemented.<br> Work closely with Data Engineers during development to clarify business rules and resolve functional issues.<br> Participate in User Acceptance Testing (UAT) by preparing test scenarios, validating results, and obtaining business sign-off.<br> Maintain business glossaries, metadata, and documentation.<br> Facilitate communication between business stakeholders and technical teams throughout the project lifecycle.<br> Support Agile ceremonies including backlog refinement, sprint planning, and requirement prioritization.<br> Strong business analysis and requirement elicitation skills.<br> Excellent stakeholder management and communication skills.<br> Experience documenting business requirements and functional specifications.<br> Strong analytical and problem-solving skills.<br> Understanding of relational databases and SQL.<br> Basic knowledge of data warehousing concepts such as: Facts and Dimensions Star Schema Snowflake Schema Slowly Changing Dimensions (SCD) Data Lineage Metadata Management Data Quality Experience working in Agile/Scrum environments.<br> Preferred Technical Knowledge SQL Data Warehouse / Data Lakehouse architecture ETL concepts and data integration Data Mapping documentation Data Quality frameworks BI and Reporting platforms Knowledge of Hadoop ecosystem, Hive, Impala, Spark, or cloud data platforms is an advantage.<br> Deliverables Business Requirement Documents (BRD) Functional Requirement Specifications (FRS) KPI Definitions Data Dictionary Business Glossary Data Validation and UAT Test Cases Qualifications Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Engineering, or a related field.<br> 2–4 years of experience as a Business Analyst in Data Warehouse, Data Lakehouse, or Business Intelligence projects.<br> Experience in the telecommunications industry is highly preferred.<br></span> </div>

<p><h4>Deloitte overview<\/h4>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 23 offices in 15 countries with 7,000+ professionals in the Levant region and the wider GCC.<\/p>\n<p>We have served as trusted advisors for clients for almost 100 years and contributed to the advancements and growth of the professional services industry in the region.<\/p>\n<p>We have received numerous awards in the last few years, such as Brand Finance\u2019s strongest and most valuable \"commercial services\" brand in the world for the 6th consecutive year (2024), the Great Place to Work\u00ae and Best Workplaces\u2122 in the UAE (2022-2023), the Great Place to Work\u00ae and Best Workplaces\u2122 in the KSA (2022-2023), \"World\u2019s Most Attractive Employers\" (2023), the Middle East Tax Firm of the Year (2023). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n\n<h4>Role overview: Business Analyst in M&A \u2013 Corporate Finance<\/h4>\n<p>During your tenure as a Business Analyst in M&A \u2013 Corporate Finance, you will demonstrate and develop your capabilities in the following areas:<\/p>\n<ul>\n<li>Research key industry trends, company specific information and relevant industry financial data using various databases and tools available<\/li>\n<li>Assist with building financial models to support clients with decision making and negotiations<\/li>\n<li>Develop and analyse financial forecasts to estimate business valuation using different methodologies such as comparable companies, DCF and transaction multiples analysis and conduct sensitivity and scenario analysis<\/li>\n<li>Analyse financial and other data using different tools and techniques for data visualization and industry research to help create insights<\/li>\n<li>Assist with preparation of transaction collaterals such as teaser, information memorandum, etc.<\/li>\n<li>Evaluate company\u2019s operational and financial performance, financial position and capital structure<\/li>\n<li>Understand the company\u2019s business fundamentals, industry positioning and growth prospects<\/li>\n<li>Assist senior team members with project management and coordinating multiple stakeholders across the transaction lifecycle<\/li>\n<\/ul>\n\n<h4>Leadership capabilities<\/h4>\n<ul>\n<li>Builds own understanding of our purpose and values; explores opportunities for impact<\/li>\n<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent<\/li>\n<li>Understands expectations and demonstrates personal accountability for keeping performance on track<\/li>\n<li>Actively focuses on developing effective communication and relationship-building skills<\/li>\n<li>Understands how their daily work contributes to the priorities of the team and the business<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Bachelor\u2019s degree in finance, accounting or any related field \u2013 e.g. Maths, Engineering, Finance, Economics, Business Administration<\/li>\n<li>ACA or ACCA or CFA or MBA or equivalent, with emphasis on corporate finance, or investment analysis is a plus<\/li>\n<li>Up to 2 years of experience in Corporate Finance, M&A Advisory or Investment Banking \/ Private Equity with experience in areas such as business valuations, mergers & acquisitions, financial modeling, and raising debt or equity<\/li>\n<li>Willingness to pursue a financial or accounting designations (CFA \/ ACCA \/ CA)<\/li>\n<li>Willing and able to travel and spend project time regionally<\/li>\n<li>Strong interpersonal and communication skills<\/li>\n<li>Advanced level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint)<\/li>\n<li>Excellent business writing skills<\/li>\n<li>Bilinguals (English & Arabic) preferred<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Deloitte overview<\/h4>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 23 offices in 15 countries with 7,000+ professionals in the Levant region and the wider GCC.<\/p>\n<p>We have served as trusted advisors for clients for almost 100 years and contributed to the advancements and growth of the professional services industry in the region.<\/p>\n<p>We have received numerous awards in the last few years, such as Brand Finance\u2019s strongest and most valuable \"commercial services\" brand in the world for the 6th consecutive year (2024), the Great Place to Work\u00ae and Best Workplaces\u2122 in the UAE (2022-2023), the Great Place to Work\u00ae and Best Workplaces\u2122 in the KSA (2022-2023), \"World\u2019s Most Attractive Employers\" (2023), the Middle East Tax Firm of the Year (2023). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n\n<h4>Role overview: Business Analyst in M&A \u2013 Corporate Finance<\/h4>\n<p>During your tenure as a Business Analyst in M&A \u2013 Corporate Finance, you will demonstrate and develop your capabilities in the following areas:<\/p>\n<ul>\n<li>Research key industry trends, company specific information and relevant industry financial data using various databases and tools available<\/li>\n<li>Assist with building financial models to support clients with decision making and negotiations<\/li>\n<li>Develop and analyse financial forecasts to estimate business valuation using different methodologies such as comparable companies, DCF and transaction multiples analysis and conduct sensitivity and scenario analysis<\/li>\n<li>Analyse financial and other data using different tools and techniques for data visualization and industry research to help create insights<\/li>\n<li>Assist with preparation of transaction collaterals such as teaser, information memorandum, etc.<\/li>\n<li>Evaluate company\u2019s operational and financial performance, financial position and capital structure<\/li>\n<li>Understand the company\u2019s business fundamentals, industry positioning and growth prospects<\/li>\n<li>Assist senior team members with project management and coordinating multiple stakeholders across the transaction lifecycle<\/li>\n<\/ul>\n\n<h4>Leadership capabilities<\/h4>\n<ul>\n<li>Builds own understanding of our purpose and values; explores opportunities for impact<\/li>\n<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent<\/li>\n<li>Understands expectations and demonstrates personal accountability for keeping performance on track<\/li>\n<li>Actively focuses on developing effective communication and relationship-building skills<\/li>\n<li>Understands how their daily work contributes to the priorities of the team and the business<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Bachelor\u2019s degree in finance, accounting or any related field \u2013 e.g. Maths, Engineering, Finance, Economics, Business Administration<\/li>\n<li>ACA or ACCA or CFA or MBA or equivalent, with emphasis on corporate finance, or investment analysis is a plus<\/li>\n<li>Up to 2 years of experience in Corporate Finance, M&A Advisory or Investment Banking \/ Private Equity with experience in areas such as business valuations, mergers & acquisitions, financial modeling, and raising debt or equity<\/li>\n<li>Willingness to pursue a financial or accounting designations (CFA \/ ACCA \/ CA)<\/li>\n<li>Willing and able to travel and spend project time regionally<\/li>\n<li>Strong interpersonal and communication skills<\/li>\n<li>Advanced level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint)<\/li>\n<li>Excellent business writing skills<\/li>\n<li>Bilinguals (English & Arabic) preferred<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Job description</h4> <p>We are seeking an experienced Business Analyst to bridge the gap between business stakeholders and technical teams in the implementation of a telecom data lakehouse/data warehouse. The Business Analyst will gather business requirements, analyze telecom processes and data, define business rules, and translate business needs into detailed functional specifications, ensuring successful delivery of data products, reports, and analytics solutions.</p> <h4>Key responsibilities</h4> <ul> <li>Gather and analyze business requirements from stakeholders across telecom domains such as customer, billing, CRM, network, revenue assurance, finance, sales, marketing, and digital channels.</li> <li>Conduct workshops and interviews with business users to understand reporting, analytical, and operational requirements.</li> <li>Document business processes, functional requirements, and business rules.</li> <li>Capture business requirements into functional specifications for data engineers, data modelers, ETL developers, and BI developers.</li> <li>Define source-to-target mapping requirements and validate data transformations.</li> <li>Collaborate with solution architects and data modelers to ensure business requirements are accurately reflected in the data lakehouse/data warehouse design.</li> <li>Identify data sources, business definitions, KPIs, dimensions, and measures required for reporting and analytics.</li> <li>Support the definition of data quality rules, validation criteria, and reconciliation requirements.</li> <li>Review ETL mapping documents and ensure business logic is correctly implemented.</li> <li>Work closely with data engineers during development to clarify business rules and resolve functional issues.</li> <li>Participate in user acceptance testing (UAT) by preparing test scenarios, validating results, and obtaining business sign-off.</li> <li>Maintain business glossaries, metadata, and documentation.</li> <li>Facilitate communication between business stakeholders and technical teams throughout the project lifecycle.</li> <li>Support Agile ceremonies including backlog refinement, sprint planning, and requirement prioritization.</li> </ul> <h4>Requirements</h4> <ul> <li>Strong business analysis and requirement elicitation skills.</li> <li>Excellent stakeholder management and communication skills.</li> <li>Experience documenting business requirements and functional specifications.</li> <li>Strong analytical and problem-solving skills.</li> <li>Understanding of relational databases and SQL.</li> <li>Basic knowledge of data warehousing concepts such as:</li> <ul> <li>Facts and dimensions</li> <li>Star schema</li> <li>Snowflake schema</li> <li>Slowly changing dimensions (SCD)</li> <li>Data lineage</li> <li>Metadata management</li> <li>Data quality</li> </ul> <li>Experience working in Agile/Scrum environments.</li> </ul> <h4>Preferred technical knowledge</h4> <ul> <li>SQL</li> <li>Data warehouse / data lakehouse architecture</li> <li>ETL concepts and data integration</li> <li>Data mapping documentation</li> <li>Data quality frameworks</li> <li>BI and reporting platforms</li> <li>Knowledge of Hadoop ecosystem, Hive, Impala, Spark, or cloud data platforms is an advantage.</li> </ul> <h4>Deliverables</h4> <ul> <li>Business requirement documents (BRD)</li> <li>Functional requirement specifications (FRS)</li> <li>KPI definitions</li> <li>Data dictionary</li> <li>Business glossary</li> <li>Data validation and UAT test cases</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in information technology, computer science, business information systems, engineering, or a related field.</li> <li>2–4 years of experience as a Business Analyst in data warehouse, data lakehouse, or business intelligence projects.</li> <li>Experience in the telecommunications industry is highly preferred.</li> </ul></p><p></p>

<p><h4>Job description</h4> <p>We are seeking an experienced Business Analyst to bridge the gap between business stakeholders and technical teams in the implementation of a telecom data lakehouse/data warehouse. The Business Analyst will gather business requirements, analyze telecom processes and data, define business rules, and translate business needs into detailed functional specifications, ensuring successful delivery of data products, reports, and analytics solutions.</p> <h4>Key responsibilities</h4> <ul> <li>Gather and analyze business requirements from stakeholders across telecom domains such as customer, billing, CRM, network, revenue assurance, finance, sales, marketing, and digital channels.</li> <li>Conduct workshops and interviews with business users to understand reporting, analytical, and operational requirements.</li> <li>Document business processes, functional requirements, and business rules.</li> <li>Capture business requirements into functional specifications for data engineers, data modelers, ETL developers, and BI developers.</li> <li>Define source-to-target mapping requirements and validate data transformations.</li> <li>Collaborate with solution architects and data modelers to ensure business requirements are accurately reflected in the data lakehouse/data warehouse design.</li> <li>Identify data sources, business definitions, KPIs, dimensions, and measures required for reporting and analytics.</li> <li>Support the definition of data quality rules, validation criteria, and reconciliation requirements.</li> <li>Review ETL mapping documents and ensure business logic is correctly implemented.</li> <li>Work closely with data engineers during development to clarify business rules and resolve functional issues.</li> <li>Participate in user acceptance testing (UAT) by preparing test scenarios, validating results, and obtaining business sign-off.</li> <li>Maintain business glossaries, metadata, and documentation.</li> <li>Facilitate communication between business stakeholders and technical teams throughout the project lifecycle.</li> <li>Support Agile ceremonies including backlog refinement, sprint planning, and requirement prioritization.</li> </ul> <h4>Requirements</h4> <ul> <li>Strong business analysis and requirement elicitation skills.</li> <li>Excellent stakeholder management and communication skills.</li> <li>Experience documenting business requirements and functional specifications.</li> <li>Strong analytical and problem-solving skills.</li> <li>Understanding of relational databases and SQL.</li> <li>Basic knowledge of data warehousing concepts such as:</li> <ul> <li>Facts and dimensions</li> <li>Star schema</li> <li>Snowflake schema</li> <li>Slowly changing dimensions (SCD)</li> <li>Data lineage</li> <li>Metadata management</li> <li>Data quality</li> </ul> <li>Experience working in Agile/Scrum environments.</li> </ul> <h4>Preferred technical knowledge</h4> <ul> <li>SQL</li> <li>Data warehouse / data lakehouse architecture</li> <li>ETL concepts and data integration</li> <li>Data mapping documentation</li> <li>Data quality frameworks</li> <li>BI and reporting platforms</li> <li>Knowledge of Hadoop ecosystem, Hive, Impala, Spark, or cloud data platforms is an advantage.</li> </ul> <h4>Deliverables</h4> <ul> <li>Business requirement documents (BRD)</li> <li>Functional requirement specifications (FRS)</li> <li>KPI definitions</li> <li>Data dictionary</li> <li>Business glossary</li> <li>Data validation and UAT test cases</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in information technology, computer science, business information systems, engineering, or a related field.</li> <li>2–4 years of experience as a Business Analyst in data warehouse, data lakehouse, or business intelligence projects.</li> <li>Experience in the telecommunications industry is highly preferred.</li> </ul></p><p></p>

<p>Ministry of Digital Economy &amp; Entrepreneurship</p> <p>Youth Technology and Jobs Project</p> <p>Terms of Reference</p> <p>Business Analyst</p> <p>&nbsp;</p> <p>I. About the Youth, Technology, and Jobs (YTJ) Project</p> <p>The Government of Jordan (GoJ) has received financing from the World Bank to implement the Youth, Technology, and Jobs (YTJ) Project, which became effective in April 2020 and will continue until February 2027. The YTJ Project aims to improve digitally enabled income opportunities and expand digitized government services in Jordan. The Ministry of Digital Economy &amp; Entrepreneurship (MoDEE) is the implementing agency of the YTJ Project.</p> <p>&nbsp;</p> <p>The project components are:</p> <p>Component 1 – Support the Supply of Digital Skills in Jordan</p> <p>Sub-component 1.1: Support private sector-led digital skills development. Support the establishment of the National Skills Council for Information and Communication Technology (NSC-ICT), as an independent (financially and administratively) legal entity, with a majority private sector board membership and representation from key public sector stakeholders.</p> <p>&nbsp;</p> <p>Sub-component 1.2: Enhance digital skills competencies for public school students. Introduce quality technology courses in public classrooms (G7–12).</p> <p>&nbsp;</p> <p>Sub-component 1.3: Establish working spaces in underserved communities through Tech Hubs. Support upgrading and equipping three to five technology hubs (Tech Hubs).</p> <p>&nbsp;</p> <p>Component 2 – Support the Expansion of the Digital Sector and Digital Government Services in Jordan</p> <p>&nbsp;</p> <p>Sub-component 2.1: Support the expansion of and access to markets for digital firms and digital platforms. Provide incentive packages to support the growth plans of digital firms in underserved communities to help build and scale their activities and generate local job opportunities. Provide access to income opportunities in various tech and non-tech economic activities for individuals in the gig economy.</p> <p>&nbsp;</p> <p>Sub-component 2.2: Support digital transformation of service delivery to citizens and businesses. Support activities designed to improve access to and quality of selected e-government services, in addition to improving service quality and cost efficiency.</p> <p>&nbsp;</p> <p>Sub-component 2.3: Support digitization of payments. Support the government's commitment to advance the penetration of digital payments in Jordan by supporting e-payments for all applicable government services.</p> <p>&nbsp;</p> <p>Component 3 – Project Management and Implementation Support</p> <p>MoDEE will establish a Project Management Unit (PMU) within the Ministry, which will include focal points from the Ministry of Labor and the Ministry of Education. The PMU will have the overall fiduciary responsibility for the project and the implementation of its activities.</p> <p>Under Sub-component 2.2, MoDEE/YTJ is seeking to hire a Business Analyst to support the Ministry's digital transformation efforts.</p> <p>&nbsp;</p> <p>II. Roles and Responsibilities of the Business Analyst</p> <p>• Gather, analyze, validate, and document business requirements;</p> <p>• Communicate business requirements to all stakeholders in an accurate and effective manner;</p> <p>• Prepare formal business requirements documentation;</p> <p>• Assist in identifying the business requirements and needs of various government entities;</p> <p>• Analyze the as-is status and recommend the to-be status;</p> <p>• Develop business cases and business models;</p> <p>• Develop functional specifications for solutions and prepare procurement documents, including Terms of Reference (TORs) and Requests for Proposals (RFPs);</p> <p>• Prepare presentations for digital transformation plans and projects;</p> <p>• Follow up on contracts and provide the required support to contractors;</p> <p>• Perform any additional tasks as requested.</p> <p>&nbsp;</p> <p>III. Eligibility and Minimum Qualifications</p> <p>• Minimum of 2 years of relevant experience;</p> <p>• Experience in preparing business and procurement documentation;</p> <p>• Experience in requirements gathering, validation, and analysis;</p> <p>• Ability to handle multiple tasks, work under pressure, and collaborate effectively within teams to achieve objectives;</p> <p>• Critical thinking and problem-solving skills;</p> <p>• Attention to detail;</p> <p>• Team player;</p> <p>• Good presentation skills;</p> <p>• Good written and spoken communication skills in both Arabic and English.</p> <p>&nbsp;</p> <p>IV. Education Requirements</p> <p>Bachelor's degree in Computer Science, Business, Engineering, or any other relevant field.</p> <p>&nbsp;</p> <p>V. Duration of Assignment</p> <p>The contract is renewable for the duration of the project, subject to satisfactory performance.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>The role is responsible for collecting data, analyzing business processes, identifying business problems and coming up with solutions to improve the company’s processes.</p><br><br> <br>Job Description <br><p>Taking Ownership and Managing day to day CO Support Issues and ensuring smooth operation of the module.</p><br><br> <p>Ensuring smooth month end closing activities with respect to SKF postings and updation of Assessment Cycles</p><br><br> <p>Ensuring Data is maintained up to date in the system with regards to Validations/FAGL/OKB9/Fleet&amp;Spot etc.</p><br><br> <p>Enusring Quality system is updated with Production up to date.</p><br><br> <p>Ensuring Mapping sheet and other files are updated in Shared server.</p><br><br> <p>Support New Projects and Models across network</p><br><br> <p>Enhancing the current validation rules with respect to Operations/G&amp;A postings</p><br><br> <p>Calculating Cost per Shipment across major Aramex Stations and provide better clarity on the cost drivers &amp; products.</p><br><br> <p>Support in Top Customer Profitability exercise</p><br><br> <p>Contribute to successful project execution through effective planning, coordination, stakeholder management, and follow-up on key deliverables.</p><br><br>Job Requirements - Experience and Education <br><ul> <li>Bachelors degree in finance, business or any related field</li> <li>Experience 0-3 years of experience in the same field</li> <li>Detail oriented &amp; Expert in Excel.</li> <li>Team player</li> <li>Good communication skills &amp; Excellent Command in English</li> <li>Preferable Experience in Sap</li> </ul><br>Leadership Behaviors <br>Building Outstanding Teams<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills <br>Analytical Skills<br>Attention To Details<br>Communication Skills<br>Financial Acumen<br>Problem Solving<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs.<br> The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline.<br> Key Responsibilities • Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives.<br> • Produce high-quality BRDs, user stories / PBIs with clear acceptance criteria, BPMN 2.<br>0 process models, and full traceability for Azure DevOps delivery.<br> • Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs.<br> • Map as-is / to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance).<br> •Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data.<br> Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives.<br> • Mentor junior Business Analysts and uphold the team’s BA methodology and standards.<br> Required Qualifications &amp; Experience • Bachelor’s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred.<br> • 6+ years of hands-on Business Analysis experience, with a strong track record in government / public-sector digital services in the UAE / GCC.<br> • Proven greenfield requirements experience — not limited to ERP configuration or pre-sales.<br> Required Skills • Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria).<br> • Process modelling: BPMN 2.<br>0, swimlanes, as-is / to-be (Visio, Lucidchart, Camunda, or draw.<br>io). • Backlog management and Agile delivery with Azure DevOps (or Jira).<br> • Excellent stakeholder management, facilitation, and bilingual communication (Arabic &amp; English).<br> • Hands-on AI proficiency: prompt engineering and AI-assisted analysis / documentation, with disciplined validation and data-sensitivity judgment .<br> • Familiarity with eServices, digital-government standards, and the UAE government context.<br> Preferred (nice to have) • Experience with ECM / document management, omni-channel service delivery, and UAE PASS integration.<br> • Wireframing / prototyping (Figma) and basic data / BI awareness (Power BI)</span> </div>

<p><h4>Description</h4> <p>Joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline.</p> <h4>Requirements</h4> <h4>Key Responsibilities</h4> <ul> <li>Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives.</li> <li>Produce high-quality BRDs, user stories/PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery.</li> <li>Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs.</li> <li>Map as-is/to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance).</li> <li>Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data.</li> <li>Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives.</li> <li>Mentor junior Business Analysts and uphold the team’s BA methodology and standards.</li> </ul> <h4>Required Qualifications & Experience</h4> <ul> <li>Bachelor’s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred.</li> <li>6+ years of hands-on Business Analysis experience, with a strong track record in government/public-sector digital services in the UAE/GCC.</li> <li>Proven greenfield requirements experience — not limited to ERP configuration or pre-sales.</li> </ul> <h4>Required Skills</h4> <ul> <li>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria).</li> <li>Process modelling: BPMN 2.0, swimlanes, as-is/to-be (Visio, Lucidchart, Camunda, or draw.io).</li> <li>Backlog management and Agile delivery with Azure DevOps (or Jira).</li> <li>Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English).</li> <li>Hands-on AI proficiency: prompt engineering and AI-assisted analysis/documentation, with disciplined validation and data-sensitivity judgment.</li> <li>Familiarity with eServices, digital-government standards, and the UAE government context.</li> </ul> <h4>Preferred (nice to have)</h4> <ul> <li>Experience with ECM/document management, omni-channel service delivery, and UAE PASS integration.</li> <li>Wireframing/prototyping (Figma) and basic data/BI awareness (Power BI).</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline. Key Responsibilities Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives. Produce high-quality BRDs, user stories / PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery. Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs. Map as-is / to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance). Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data. Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives. Mentor junior Business Analysts and uphold the team s BA methodology and standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Qualifications &amp; Experience</h2><p>Bachelor s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred.</p><p>6+ years of hands-on Business Analysis experience, with a strong track record in government / public-sector digital services in the UAE / GCC.</p><p>Proven greenfield requirements experience not limited to ERP configuration or pre-sales.</p><h2>Required Skills</h2><p>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria).</p><p>Process modelling: BPMN 2.0, swimlanes, as-is / to-be (Visio, Lucidchart, Camunda, or draw.io).</p><p>Backlog management and Agile delivery with Azure DevOps (or Jira).</p><p>Excellent stakeholder management, facilitation, and bilingual communication (Arabic &amp; English).</p><p>Hands-on AI proficiency: prompt engineering and AI-assisted analysis / documentation, with disciplined validation and data-sensitivity judgment .</p><p>Familiarity with eServices, digital-government standards, and the UAE government context.</p><h2>Preferred (nice to have)</h2><p>Experience with ECM / document management, omni-channel service delivery, and UAE PASS integration.</p><p>Wireframing / prototyping (Figma) and basic data / BI awareness (Power BI)</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced ServiceNow SPM Business Analyst with hands-on experience delivering end-to-end Strategic Portfolio Management (SPM) implementations.<br> The ideal candidate will work closely with business stakeholders and technical teams to gather requirements, define solutions, and support successful ServiceNow SPM implementations.<br> 5+ years as a Business Analyst, including at least 3 years with ServiceNow.<br> Strong functional expertise in ServiceNow SPM, including Demand Management, Project Portfolio Management (PPM), Resource Management, Strategic Planning, Financial Management, Scenario Planning, Roadmaps, Goals &amp; Objectives, and Portfolio Management.<br> Experience leading discovery workshops, gathering and documenting business requirements, writing user stories and acceptance criteria, and translating business needs into scalable ServiceNow solutions.<br> Ability to work closely with architects and developers, support solution design, UAT, and stakeholder presentations.<br> Strong communication and presentation skills, with experience engaging business and executive stakeholders.<br> ServiceNow SPM implementation experience is mandatory.<br> CSA and CIS-SPM certifications are highly preferred.<br></span> </div>

<p><h4>Description</h4> <p>We are seeking an experienced ServiceNow SPM Business Analyst with hands-on experience delivering end-to-end Strategic Portfolio Management (SPM) implementations. The ideal candidate will work closely with business stakeholders and technical teams to gather requirements, define solutions, and support successful ServiceNow SPM implementations.</p> <h4>Requirements</h4> <ul> <li>5+ years as a Business Analyst, including at least 3 years with ServiceNow.</li> <li>Strong functional expertise in ServiceNow SPM, including Demand Management, Project Portfolio Management (PPM), Resource Management, Strategic Planning, Financial Management, Scenario Planning, Roadmaps, Goals & Objectives, and Portfolio Management.</li> <li>Experience leading discovery workshops, gathering and documenting business requirements, writing user stories and acceptance criteria, and translating business needs into scalable ServiceNow solutions.</li> <li>Ability to work closely with architects and developers, support solution design, UAT, and stakeholder presentations.</li> <li>Strong communication and presentation skills, with experience engaging business and executive stakeholders.</li> <li>ServiceNow SPM implementation experience is mandatory. CSA and CIS-SPM certifications are highly preferred.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We are seeking an experienced ServiceNow SPM Business Analyst with hands-on experience delivering end-to-end Strategic Portfolio Management (SPM) implementations. The ideal candidate will work closely with business stakeholders and technical teams to gather requirements, define solutions, and support successful ServiceNow SPM implementations.</p> <h4>Requirements</h4> <ul> <li>5+ years as a Business Analyst, including at least 3 years with ServiceNow.</li> <li>Strong functional expertise in ServiceNow SPM, including Demand Management, Project Portfolio Management (PPM), Resource Management, Strategic Planning, Financial Management, Scenario Planning, Roadmaps, Goals & Objectives, and Portfolio Management.</li> <li>Experience leading discovery workshops, gathering and documenting business requirements, writing user stories and acceptance criteria, and translating business needs into scalable ServiceNow solutions.</li> <li>Ability to work closely with architects and developers, support solution design, UAT, and stakeholder presentations.</li> <li>Strong communication and presentation skills, with experience engaging business and executive stakeholders.</li> <li>ServiceNow SPM implementation experience is mandatory. CSA and CIS-SPM certifications are highly preferred.</li> </ul></p><p></p>

<div ><span ><span >About the Role:**&nbsp;</span></span>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We're looking for a hands-on Data Quality Analyst to ensure the accuracy, consistency, and reliability of data presented through dashboards, reports, and digital applications.<br> You'll play a key role in validating business-critical data before it reaches end users, ensuring reports, KPIs, and analytical outputs are accurate, reconciled, and aligned with approved business definitions.<br> Working closely with analytics, BI, product, and engineering teams, you'll help maintain the quality and integrity of data that drives business decisions.<br> What You'll Do ❏ Validate data displayed across dashboards, reports, web, and mobile applications ❏ Reconcile source data, transformed datasets, and final analytical outputs ❏ Verify KPIs, metrics, filters, aggregations, and calculation logic used in reports ❏ Ensure consistency of metrics across multiple dashboards and reporting platforms ❏ Validate business rules and ensure reported figures align with approved definitions ❏ Identify data discrepancies and investigate inconsistencies before release ❏ Support User Acceptance Testing (UAT) for dashboards, reports, chatbots, and other analytical products ❏ Act as the quality gate before dashboards and reports are released to end users ❏ Log, track, and support the resolution of data quality issues ❏ Work closely with BI developers, data engineers, and analytics teams to resolve reporting issues ❏ Maintain documentation for reconciliation rules, report logic, and validation processes ❏ Contribute to improving reporting standards, validation checklists, and quality practices You're Our Match If You Have ❏ 3–5 years of experience in Data Quality, Business Intelligence, Analytics, or Reporting Assurance ❏ Hands-on experience validating dashboards, reports, or business intelligence solutions ❏ Strong SQL skills for data validation, reconciliation, and comparison ❏ Experience working with Power BI, Tableau, or similar reporting platforms ❏ Strong understanding of KPIs, metrics, business rules, and calculation logic ❏ Experience working with enterprise data sources such as ERP, CRM, or HCM systems ❏ Excellent analytical skills with exceptional attention to detail ❏ Ability to communicate data issues clearly to both technical and business stakeholders ❏ Strong sense of ownership and commitment to data accuracy Bonus Points If You Have Experience With ❏ Validating analytics for web or mobile applications ❏ Government or enterprise reporting environments ❏ Data governance, reporting standards, or data quality frameworks ❏ Supporting executive-level reporting</span> </div>

<p><h4>Description</h4> <p>Joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline.</p> <h4>Requirements</h4> <h4>Key Responsibilities</h4> <ul> <li>Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives.</li> <li>Produce high-quality BRDs, user stories/PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery.</li> <li>Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs.</li> <li>Map as-is/to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance).</li> <li>Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data.</li> <li>Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives.</li> <li>Mentor junior Business Analysts and uphold the team’s BA methodology and standards.</li> </ul> <h4>Required Qualifications & Experience</h4> <ul> <li>Bachelor’s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred.</li> <li>6+ years of hands-on Business Analysis experience, with a strong track record in government/public-sector digital services in the UAE/GCC.</li> <li>Proven greenfield requirements experience — not limited to ERP configuration or pre-sales.</li> </ul> <h4>Required Skills</h4> <ul> <li>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria).</li> <li>Process modelling: BPMN 2.0, swimlanes, as-is/to-be (Visio, Lucidchart, Camunda, or draw.io).</li> <li>Backlog management and Agile delivery with Azure DevOps (or Jira).</li> <li>Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English).</li> <li>Hands-on AI proficiency: prompt engineering and AI-assisted analysis/documentation, with disciplined validation and data-sensitivity judgment.</li> <li>Familiarity with eServices, digital-government standards, and the UAE government context.</li> </ul> <h4>Preferred (nice to have)</h4> <ul> <li>Experience with ECM/document management, omni-channel service delivery, and UAE PASS integration.</li> <li>Wireframing/prototyping (Figma) and basic data/BI awareness (Power BI).</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Do you want to love what you do at work? Do you want to make a difference, an impact, and transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?</p> <p>If yes, then this is the job you are looking for. Webook is Saudi’s #1 event ticketing and experience booking platform in terms of technology, features, agility, and revenue, serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.</p> <h4>Key responsibilities:</h4> <ul> <li>Analyze and mine business data to identify patterns and correlations among the various data points.</li> <li>Map and trace data within the enterprise data framework in order to solve a given business or system problem.</li> <li>Design and create marts to support the business intelligence tools and provide data to the end users in support of business decisions.</li> <li>Perform statistical analysis of the enterprise data. Extract existing data to manipulate, calculate, and format into useful presentations.</li> <li>Identify and explore opportunities to enhance enterprise analytical databases using knowledge gained from experience and from an understanding of emerging methodologies.</li> <li>Create and document logical data integration (ETL) strategies for data flows between source/target systems and the Enterprise Data Warehouse.</li> <li>Perform a variety of in-depth data analysis, data modeling, and data administration tasks on complicated datasets with potentially complex data integration scenarios with limited supervision.</li> <li>Establish, maintain, adhere to, and enforce Enterprise Data modeling and Data Integration standards.</li> <li>Support innovations by actively keeping technical and professional business knowledge current on emerging technology and data trends which may fit with enterprise needs. Must be able to research and accurately articulate benefits and goals of these technologies.</li> </ul> <h4>Requirements</h4> <p>Bachelor's degree in Computer Science, Management Information Systems, or a related field.</p> <p>Minimum of 4 years experience.</p> <p>Overall experience in information systems; background experience in ETL processes, application development, report development, and data warehouse projects.</p> <h4>Skills:</h4> <ul> <li>Proficient in English written and verbal communication skills.</li> <li>Demonstrates excellent judgment and decision-making skills.</li> <li>Demonstrated time management and priority setting skills.</li> <li>Excellent organizational skills.</li> <li>Possesses strong product knowledge.</li> <li>Possesses strong technical aptitude.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Do you want to love what you do at work? Do you want to make a difference, an impact, and transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?</p> <p>If yes, then this is the job you are looking for. Webook is Saudi’s #1 event ticketing and experience booking platform in terms of technology, features, agility, and revenue, serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.</p> <h4>Key responsibilities:</h4> <ul> <li>Analyze and mine business data to identify patterns and correlations among the various data points.</li> <li>Map and trace data within the enterprise data framework in order to solve a given business or system problem.</li> <li>Design and create marts to support the business intelligence tools and provide data to the end users in support of business decisions.</li> <li>Perform statistical analysis of the enterprise data. Extract existing data to manipulate, calculate, and format into useful presentations.</li> <li>Identify and explore opportunities to enhance enterprise analytical databases using knowledge gained from experience and from an understanding of emerging methodologies.</li> <li>Create and document logical data integration (ETL) strategies for data flows between source/target systems and the Enterprise Data Warehouse.</li> <li>Perform a variety of in-depth data analysis, data modeling, and data administration tasks on complicated datasets with potentially complex data integration scenarios with limited supervision.</li> <li>Establish, maintain, adhere to, and enforce Enterprise Data modeling and Data Integration standards.</li> <li>Support innovations by actively keeping technical and professional business knowledge current on emerging technology and data trends which may fit with enterprise needs. Must be able to research and accurately articulate benefits and goals of these technologies.</li> </ul> <h4>Requirements</h4> <p>Bachelor's degree in Computer Science, Management Information Systems, or a related field.</p> <p>Minimum of 4 years experience.</p> <p>Overall experience in information systems; background experience in ETL processes, application development, report development, and data warehouse projects.</p> <h4>Skills:</h4> <ul> <li>Proficient in English written and verbal communication skills.</li> <li>Demonstrates excellent judgment and decision-making skills.</li> <li>Demonstrated time management and priority setting skills.</li> <li>Excellent organizational skills.</li> <li>Possesses strong product knowledge.</li> <li>Possesses strong technical aptitude.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We're looking for a hands-on data quality analyst to ensure the accuracy, consistency, and reliability of data presented through dashboards, reports, and digital applications.<br> You'll play a key role in validating business-critical data before it reaches end users, ensuring reports, KPIs, and analytical outputs are accurate, reconciled, and aligned with approved business definitions. Working closely with analytics, BI, product, and engineering teams, you'll help maintain the quality and integrity of data that drives business decisions.</p> <h4>Requirements</h4> <h4>What you'll do</h4> <ul> <li>Validate data displayed across dashboards, reports, web, and mobile applications</li> <li>Reconcile source data, transformed datasets, and final analytical outputs</li> <li>Verify KPIs, metrics, filters, aggregations, and calculation logic used in reports</li> <li>Ensure consistency of metrics across multiple dashboards and reporting platforms</li> <li>Validate business rules and ensure reported figures align with approved definitions</li> <li>Identify data discrepancies and investigate inconsistencies before release</li> <li>Support user acceptance testing (UAT) for dashboards, reports, chatbots, and other analytical products</li> <li>Act as the quality gate before dashboards and reports are released to end users</li> <li>Log, track, and support the resolution of data quality issues</li> <li>Work closely with BI developers, data engineers, and analytics teams to resolve reporting issues</li> <li>Maintain documentation for reconciliation rules, report logic, and validation processes</li> <li>Contribute to improving reporting standards, validation checklists, and quality practices</li> </ul> <h4>You're our match if you have</h4> <ul> <li>3–5 years of experience in data quality, business intelligence, analytics, or reporting assurance</li> <li>Hands-on experience validating dashboards, reports, or business intelligence solutions</li> <li>Strong SQL skills for data validation, reconciliation, and comparison</li> <li>Experience working with Power BI, Tableau, or similar reporting platforms</li> <li>Strong understanding of KPIs, metrics, business rules, and calculation logic</li> <li>Experience working with enterprise data sources such as ERP, CRM, or HCM systems</li> <li>Excellent analytical skills with exceptional attention to detail</li> <li>Ability to communicate data issues clearly to both technical and business stakeholders</li> <li>Strong sense of ownership and commitment to data accuracy</li> </ul> <h4>Bonus points if you have experience with</h4> <ul> <li>Validating analytics for web or mobile applications</li> <li>Government or enterprise reporting environments</li> <li>Data governance, reporting standards, or data quality frameworks</li> <li>Supporting executive-level reporting</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We're looking for a hands-on data quality analyst to ensure the accuracy, consistency, and reliability of data presented through dashboards, reports, and digital applications.<br> You'll play a key role in validating business-critical data before it reaches end users, ensuring reports, KPIs, and analytical outputs are accurate, reconciled, and aligned with approved business definitions. Working closely with analytics, BI, product, and engineering teams, you'll help maintain the quality and integrity of data that drives business decisions.</p> <h4>Requirements</h4> <h4>What you'll do</h4> <ul> <li>Validate data displayed across dashboards, reports, web, and mobile applications</li> <li>Reconcile source data, transformed datasets, and final analytical outputs</li> <li>Verify KPIs, metrics, filters, aggregations, and calculation logic used in reports</li> <li>Ensure consistency of metrics across multiple dashboards and reporting platforms</li> <li>Validate business rules and ensure reported figures align with approved definitions</li> <li>Identify data discrepancies and investigate inconsistencies before release</li> <li>Support user acceptance testing (UAT) for dashboards, reports, chatbots, and other analytical products</li> <li>Act as the quality gate before dashboards and reports are released to end users</li> <li>Log, track, and support the resolution of data quality issues</li> <li>Work closely with BI developers, data engineers, and analytics teams to resolve reporting issues</li> <li>Maintain documentation for reconciliation rules, report logic, and validation processes</li> <li>Contribute to improving reporting standards, validation checklists, and quality practices</li> </ul> <h4>You're our match if you have</h4> <ul> <li>3–5 years of experience in data quality, business intelligence, analytics, or reporting assurance</li> <li>Hands-on experience validating dashboards, reports, or business intelligence solutions</li> <li>Strong SQL skills for data validation, reconciliation, and comparison</li> <li>Experience working with Power BI, Tableau, or similar reporting platforms</li> <li>Strong understanding of KPIs, metrics, business rules, and calculation logic</li> <li>Experience working with enterprise data sources such as ERP, CRM, or HCM systems</li> <li>Excellent analytical skills with exceptional attention to detail</li> <li>Ability to communicate data issues clearly to both technical and business stakeholders</li> <li>Strong sense of ownership and commitment to data accuracy</li> </ul> <h4>Bonus points if you have experience with</h4> <ul> <li>Validating analytics for web or mobile applications</li> <li>Government or enterprise reporting environments</li> <li>Data governance, reporting standards, or data quality frameworks</li> <li>Supporting executive-level reporting</li> </ul></p><p></p>