Business Researcher Jobs in Jordan
62 Jobs Found
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<b><span>Arab Potash Company, through a service purchasing agreement, announces the need to appoint an R&D Laboratory Specialist / Researcher</span></b><b><span> (R&D Laboratory Specialist / Researcher)</span></b><b><span>, according to the following conditions and qualifications</span></b><b><span>:</span></b><b><span><br><br></span></b><b></b>
<p ><span> </span><b><u><span>Main tasks</span></u></b><b><u><span>:</span></u></b></p>
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<li ><span>Conduct experiments and research studies according to approved work plans</span><span>.</span></li>
<li ><span>Operate and maintain advanced laboratory instruments and ensure accuracy of results</span><span>.</span></li>
<li ><span>Analyze data and prepare scientific and technical reports</span><span>.</span></li>
<li ><span>Contribute to the development and improvement of company products and processes</span><span>.</span></li>
<li ><span>Commit to quality and occupational safety standards adopted in laboratories</span><span>.</span></li>
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Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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Bachelor's degree / higher diploma </div>
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<p>SRD Center is seeking a Research / Policy Research Support Expert to support an anticipated international consultancy assignment focusing on migration governance, Africa Europe cooperation and development of a strategic policy publication. The Research Expert will work closely with the Lead Migration Governance Expert / Lead Author and will primarily support the desk-research, documentation-review, evidence-mapping and analytical stages of the assignment. The work will involve reviewing a substantial body of institutional, governmental, policy, programme and academic documentation covering approximately twenty years of regional migration cooperation. The Research Expert will help organise and synthesise evidence relating to institutional milestones, migration-policy developments, thematic priorities, achievements, lessons learned, emerging issues and future migration-governance trends. The position is fully remote.</p><p>Tasks</p><p>The Research / Policy Research Support Expert will:</p><ul><li>Support comprehensive desk research and documentation review.</li><li>Identify, collect, organise and catalogue relevant documents and evidence.</li><li>Review policy documents, ministerial declarations, action plans, institutional reports, programme documents, research studies and academic literature.</li><li>Prepare and maintain a structured document inventory and source register.</li><li>Support development and updating of an evidence matrix covering institutional, chronological and thematic developments.</li><li>Map major institutional milestones and changes in migration-policy priorities over time.</li><li>Support analysis of key migration-governance themes, including:</li><ul><li>migrant smuggling and trafficking in human beings;</li><li>return and reintegration;</li><li>legal migration and mobility;</li><li>international protection;</li><li>diaspora engagement and development.</li></ul><li>Identify evidence on key achievements, gaps, challenges, emerging issues and good or promising practices.</li><li>Review relevant geopolitical, demographic, economic, environmental and policy trends affecting migration governance.</li><li>Conduct targeted research on Africa Europe migration cooperation and relevant regional and international policy frameworks.</li><li>Prepare concise analytical summaries, background notes and briefing materials for the Lead Expert.</li><li>Support preparation of stakeholder consultation questions and background information.</li><li>Organise and synthesise information collected through remote stakeholder consultations.</li><li>Support comparison and triangulation of documentary and consultation evidence.</li><li>Conduct factual verification and source checking for draft sections of the strategic publication.</li><li>Assist the Lead Author in preparing tables, timelines, thematic summaries and evidence-based narrative sections.</li><li>Support management of references, citations, footnotes and supporting documentation.</li><li>Maintain clear and organised electronic project files and version control.</li><li>Support preparation of comment-response matrices during technical and peer-review stages.</li><li>Assist with final quality checks to ensure evidence is accurately reflected in the publication.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A university degree, preferably at postgraduate level, in migration studies, international relations, political science, public policy, international development, social sciences or a related field.</li><li>Demonstrated professional experience in policy research, migration research, international development research or a closely related area.</li><li>Experience conducting structured desk research and literature/document reviews.</li><li>Experience analysing policy, institutional and programme documentation.</li><li>Knowledge of migration governance and international migration policy.</li><li>Familiarity with migration issues affecting Africa and Europe is strongly preferred.</li><li>Knowledge of Africa Europe migration cooperation, regional migration frameworks or intergovernmental dialogue processes is an advantage.</li><li>Familiarity with one or more of the following themes is desirable:</li><ul><li>irregular migration;</li><li>migrant smuggling and trafficking;</li><li>return and reintegration;</li><li>legal migration and mobility;</li><li>international protection;</li><li>migration and development;</li><li>diaspora engagement.</li></ul><li>Strong analytical, synthesis and critical-reading abilities.</li><li>Demonstrated ability to organise large volumes of documentary evidence systematically.</li><li>Experience preparing analytical summaries, literature reviews, policy briefs, background papers or research reports.</li><li>Strong attention to detail, particularly in source verification and referencing.</li><li>Excellent written and spoken English .</li><li>Professional proficiency in French would be a significant advantage.</li><li>Strong computer skills, particularly Microsoft Word and Excel and online research tools.</li><li>Ability to work independently as part of a remote international research team.</li><li>Ability to meet short deadlines and respond efficiently to requests from the Lead Expert.</li></ul>
<h2 class="h5">Job description</h2>
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Result of Service<br>The Research Associate in the Relief and Social Services Department (RSSD) will contribute to the Camp Origins Project, a research project that is part of the Archive Initiative and premised on documenting the establishment of the Agency's recognized refugee camps across five fields of operation. The Research Associate will conduct archival research into the establishment of Palestine refugee camps, prepare archival material for legal clearance and apply approved redactions, and produce accurate, evidence-based written accounts suitable for institutional and external use.<br> Work Location<br>Amman, Jordan<br> Expected duration<br>12 months, renewable upon satisfactory performance evaluation and funds availability.<br> Duties and Responsibilities<br>The Research Associate will support RSSD’s project on the historical establishment of camps through archival research. The assignment focuses on identifying and compiling relevant archival material, assessing sensitivity, obtaining clearance, producing concise evidence-based camp profiles, and maintaining accurate project records. The Research Associate will support research delivery, documentation quality, and progress reporting. The Research Associate will: 1. Develop and execute search strategies across the Agency’s digitized archive for each camp, using historical name variants, transliterations, localities, and field office designations. 2. Retrieve and compile relevant archival material on camp establishment, including site and land agreements, camp plans, population records, health and sanitation surveys, education records, field office reports, and correspondence. 3. Maintain complete search logs, including nil returns, and document search decisions and working methods. 4. Assess relevance and distinguish records on camp establishment from later operational material, supplementing keyword searches with direct review where OCR or scan quality is limited. 5. Draft concise narrative profiles for each camp, ensuring all factual statements are traceable to cleared and cited sources and that evidential gaps are clearly reported. 6. Contribute to comparative synthesis across the historical periods covered by the project. 7. Perform other related duties as required.<br> Qualifications/special skills<br>EDUCATION Advanced university degree (Master's or equivalent) in history, archival studies, library and information science, information management, Middle East studies, political science, social sciences or a related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced degree. EXPERIENCE 1) At least 2 years of demonstrated experience conducting research in primary source or archival collections, including identifying relevant material and assessing source relevance and evidential value. This must include at least 1 years of international relevant experience outside of the candidate’s home country, country of citizenship and country where the candidate have permanent residence. (Required) 2) Demonstrated experience producing well-cited analytical or narrative outputs from evidence (required) 3) Excellent drafting skills in English, with the ability to write clearly and concisely for a non-specialist audience (required) 4) Experience working with digitized archives, document management systems, or similar research databases (desirable) 5) Experience preparing materials for legal, disclosure, or declassification review, including redactions (desirable) 6) Knowledge of the history of Palestine refugees, the Agency’s operations, or the modern history of the Middle East (desirable) 7) Experience working in the United Nations common system or a comparable international organization (desirable)<br> Languages<br>Excellent command of written and spoken English is required. Working knowledge of Arabic would be an asset.<br> Additional Information<br>Remuneration will be set at 6,000 USD per month<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<h2 class="h5">Job description</h2>
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<p>About REACH and IMPACT </p><p>REACH was created in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, recovery, and development contexts. REACH supports information management for aid actors through three complementary services: (a) needs and situation assessments by REACH teams; (b) situation analysis using satellite imagery; (c) provision of database and (web)-mapping facilities and expertise.</p><p>IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.</p><p><br></p><p><b>Greening strategy:</b></p><p>ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:</p><ul><li>Contribute towards the adherence and development of the greening strategy plan.</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes</li></ul><p><b>ACTED PSEAH Policy:</b></p><p>The Research Officer has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The research officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to ACTED’s procedures. The research officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.</p><p><b><u>Job Purpose</u></b></p><p>REACH is currently seeking qualified applicants with experience in research, assessments and/or data to serve as an Assessment (Research) Officer.</p><p>The REACH Assessment Officer (AOs) will contribute to research on a number of topics in support of the Shelter and Sites Unit, focusing on the Occupied Palestinian Territory (oPt). </p><p>The REACH Assessment Officer (AO) will contribute to research and assessments supporting the Shelter and Sites Unit, with a focus on the Occupied Palestinian Territory (oPt). This includes leading the design and implementation of shelter and site-related assessments, supporting information needs related to displacement, shelter conditions, site management, and access to services, and contributing evidence to inform humanitarian response planning and coordination.</p><p>Previous experience conducting humanitarian assessments, research, or data analysis is required, along with experience managing and processing large datasets (including in Microsoft Excel). Excellent written and spoken English is essential. Experience with Kobo Toolbox and capacity building is preferred. Familiarity with statistical software (e.g. R) and/or data visualisation tools (e.g. Power BI) is an asset but not required. The ideal candidate has strong analytical, communication, and organisational skills, demonstrates initiative and attention to detail, and is able to manage multiple priorities in a fast-paced humanitarian environment.</p><p>Objectives</p><p><br></p><p><b><u>Objective 1: Research Design, Implementation, and Coordination</u></b></p><p>Under the supervision of the Senior Assessment Officer or Research Manager, the AO will contribute to designing or improving the methodologies and research tools. The AO will then execute the planning, coordination, implementation, and follow-up of research activities in line with overall project objectives and deadlines. Research activities may support information needs related to shelter conditions, site management, displacement, and access to services. </p><p>This will include the design of data collection tools (household and KI surveys, focus groups, etc.); training of field staff on research tools and methodologies; and management and coordination of data collection and cleaning. The AO will ensure regular reporting on research progress and participate in internal coordination meetings.</p><p><b><u>Objective 2: Analysis and Information Product Creation</u></b></p><p>With the support of the Senior Assessment Officer and Data Officer, the AO will contribute to the analysis of key research findings and incorporate them into information products such as factsheets, briefings, reports, dashboards, etc. The AO will work to ensure the quality and accuracy of information products and to ensure that products are delivered to key stakeholders in a timely and professional manner. </p><p><b><u>Objective 3: External Engagement</u></b></p><p>In collaboration with the Senior Assessment Officer, the AO will contribute to the engagement with the relevant response stakeholder to identify research priorities and facilitate the use of key findings in planning and programming. The AO may also be requested to represent REACH in coordination meetings, donor presentations, or meetings with partner organisations as relevant. </p><p>Duties and Responsibilities</p><p><b><u>Key Research Activities</u></b></p><p><br></p><p><b>a. Research design and tool development</b></p><p>- Definition of research objectives and questions to address key information gaps;</p><p>- Identification of appropriate research methodologies;</p><p>- Development of data collection tools and questionnaires including the drafting, translating, and reviewing of assessment indicators in coordination with clusters and working groups (household, key informant, FGD).</p><p><br></p><p><b>b. Monitor data collection and cleaning</b></p><p>- Support the training of field data collection staff on research aims and tools;</p><p>- Monitor field data collection in collaboration with REACH Field Managers and Senior Assessment Officers </p><p>- Monitor the quality of data collected, undertake appropriate checks on data collected in the field and resolve discrepancies and quality issues.</p><p><br></p><p><b>c. Preparation and production of information products</b></p><p>- Carry out data analysis in line with research questions and objectives, with the support of REACH data teams where needed;</p><p>- Contribute to factsheet production and reports using InDesign and work closely with REACH GIS Officers to produce mapping outputs. </p><p><br></p><p><b>d. Dissemination of findings and external engagement</b></p><ul><li>Present key findings to relevant response actors and facilitate use of data for evidence-based planning and advocacy;</li><li>Coordinate with relevant actors and partner organisations to ensure research is aligned with priority information needs.</li></ul><p><b><u>Internal Communication Processes</u></b></p><p>The AO will work directly with the Senior Assessment Officer/Assessment focal points, Data Officer, GIS officer, and Research Manager in country and liaise with IMPACT HQ in Geneva to ensure the quality and effectiveness of products developed. She/he will ensure effective internal communication with mission and IMPACT HQ colleagues.</p><p><b><u>Confidentiality and Data Protection</u></b></p><p>The REACH AO will maintain the strictest confidentiality of data and processes. She/he will actively take measures to prevent the unauthorised sharing of information and data.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>QUALIFICATIONS</p><p><b><u>Requirements</u></b></p><p> - University undergraduate degree or 2+ years relevant experience;</p><p>- Experience conducting research/assessments or working with data (academic research experience included);</p><p>- Fluency in English, excellent communication and writing skills;</p><p><b><u>Desired</u></b></p><p>- Technical skills in any of the following:</p><p>• Strong Excel skills;</p><p>• Previous experience with mobile data collection (ODK, ONA, KoBo);</p><p>• Good understanding of research methods (including sampling frameworks);</p><p>• Experience with cleaning and analysing datasets required;</p><p>• Knowledge of the Adobe Suite, particularly InDesign an asset;</p><p>• Good understanding of research methods (including sampling frameworks);</p><p>• Experience on dashboards (Power BI, Shiny) an asset;</p><p>- Experience working in/on humanitarian or development contexts;</p><p>- Experience with external engagement and/or partner coordination;</p><p>- Strong analytical skills, including ability to identify and key trends and situate findings in wider context;</p><p>- Ability to operate independently in a cross-cultural environment requiring flexibility</p></div>
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<span>Optimiza is looking for a motivated Business Analyst to join our team and contribute to the successful delivery of projects and business initiatives.<br> In this role, you will work with stakeholders to gather requirements, analyze business processes, and support the development of effective solutions that align with company goals.<br> Key Responsibilities: Engage with stakeholders to gather, analyze, and document detailed business requirements and ensure they align with the organization’s goals and project objectives.<br> Conduct in-depth analysis of business processes, workflows, and systems, identifying areas for improvement and recommending solutions that enhance efficiency and effectiveness.<br> Translate business requirements into functional specifications and user stories, collaborating closely with developers and technical teams.<br> Develop process models, flowcharts, and diagrams to visually represent business operations, system interactions, and solution designs.<br> Create detailed Business Requirement Documents (BRDs), Functional Specifications Documents (FSDs), and other project documentation to guide development and implementation.<br> Support testing and quality assurance efforts by defining test cases, coordinating User Acceptance Testing (UAT), and ensuring that solutions meet business requirements.<br> Annual Bonus Class A Health Insurance Training & Development Bachelor's degree in Business Administration, Information Technology, or a related field.<br> 3-5 years of experience as a Business Analyst or in a similar role.<br> Good understanding of business analysis techniques and methodologies.<br> Strong analytical and problem-solving skills.<br> Excellent communication and interpersonal skills.<br> Familiarity with project management methodologies such as Agile and Waterfall.<br> Experience with requirement gathering and documentation tools.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>We are seeking an experienced Business Analyst to bridge the gap between business stakeholders and technical teams in the implementation of a Telecom Data Lakehouse/Data Warehouse.<br> The Business Analyst will gather business requirements, analyze telecom processes and data, define business rules, and translate business needs into detailed functional specifications, ensuring successful delivery of data products, reports, and analytics solutions.<br> Key Responsibilities Gather and analyze business requirements from stakeholders across telecom domains such as Customer, Billing, CRM, Network, Revenue Assurance, Finance, Sales, Marketing, and Digital Channels.<br> Conduct workshops and interviews with business users to understand reporting, analytical, and operational requirements.<br> Document business processes, functional requirements, and business rules.<br> Capture business requirements into functional specifications for Data Engineers, Data Modelers, ETL Developers, and BI Developers.<br> Define source-to-target mapping requirements and validate data transformations.<br> Collaborate with Solution Architects and Data Modelers to ensure business requirements are accurately reflected in the Data Lakehouse/Data Warehouse design.<br> Identify data sources, business definitions, KPIs, dimensions, and measures required for reporting and analytics.<br> Support the definition of data quality rules, validation criteria, and reconciliation requirements.<br> Review ETL mapping documents and ensure business logic is correctly implemented.<br> Work closely with Data Engineers during development to clarify business rules and resolve functional issues.<br> Participate in User Acceptance Testing (UAT) by preparing test scenarios, validating results, and obtaining business sign-off.<br> Maintain business glossaries, metadata, and documentation.<br> Facilitate communication between business stakeholders and technical teams throughout the project lifecycle.<br> Support Agile ceremonies including backlog refinement, sprint planning, and requirement prioritization.<br> Strong business analysis and requirement elicitation skills.<br> Excellent stakeholder management and communication skills.<br> Experience documenting business requirements and functional specifications.<br> Strong analytical and problem-solving skills.<br> Understanding of relational databases and SQL.<br> Basic knowledge of data warehousing concepts such as: Facts and Dimensions Star Schema Snowflake Schema Slowly Changing Dimensions (SCD) Data Lineage Metadata Management Data Quality Experience working in Agile/Scrum environments.<br> Preferred Technical Knowledge SQL Data Warehouse / Data Lakehouse architecture ETL concepts and data integration Data Mapping documentation Data Quality frameworks BI and Reporting platforms Knowledge of Hadoop ecosystem, Hive, Impala, Spark, or cloud data platforms is an advantage.<br> Deliverables Business Requirement Documents (BRD) Functional Requirement Specifications (FRS) KPI Definitions Data Dictionary Business Glossary Data Validation and UAT Test Cases Qualifications Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Engineering, or a related field.<br> 2–4 years of experience as a Business Analyst in Data Warehouse, Data Lakehouse, or Business Intelligence projects.<br> Experience in the telecommunications industry is highly preferred.<br></span> </div>
<p><h4>Deloitte overview<\/h4>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 23 offices in 15 countries with 7,000+ professionals in the Levant region and the wider GCC.<\/p>\n<p>We have served as trusted advisors for clients for almost 100 years and contributed to the advancements and growth of the professional services industry in the region.<\/p>\n<p>We have received numerous awards in the last few years, such as Brand Finance\u2019s strongest and most valuable \"commercial services\" brand in the world for the 6th consecutive year (2024), the Great Place to Work\u00ae and Best Workplaces\u2122 in the UAE (2022-2023), the Great Place to Work\u00ae and Best Workplaces\u2122 in the KSA (2022-2023), \"World\u2019s Most Attractive Employers\" (2023), the Middle East Tax Firm of the Year (2023). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n\n<h4>Role overview: Business Analyst in M&A \u2013 Corporate Finance<\/h4>\n<p>During your tenure as a Business Analyst in M&A \u2013 Corporate Finance, you will demonstrate and develop your capabilities in the following areas:<\/p>\n<ul>\n<li>Research key industry trends, company specific information and relevant industry financial data using various databases and tools available<\/li>\n<li>Assist with building financial models to support clients with decision making and negotiations<\/li>\n<li>Develop and analyse financial forecasts to estimate business valuation using different methodologies such as comparable companies, DCF and transaction multiples analysis and conduct sensitivity and scenario analysis<\/li>\n<li>Analyse financial and other data using different tools and techniques for data visualization and industry research to help create insights<\/li>\n<li>Assist with preparation of transaction collaterals such as teaser, information memorandum, etc.<\/li>\n<li>Evaluate company\u2019s operational and financial performance, financial position and capital structure<\/li>\n<li>Understand the company\u2019s business fundamentals, industry positioning and growth prospects<\/li>\n<li>Assist senior team members with project management and coordinating multiple stakeholders across the transaction lifecycle<\/li>\n<\/ul>\n\n<h4>Leadership capabilities<\/h4>\n<ul>\n<li>Builds own understanding of our purpose and values; explores opportunities for impact<\/li>\n<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent<\/li>\n<li>Understands expectations and demonstrates personal accountability for keeping performance on track<\/li>\n<li>Actively focuses on developing effective communication and relationship-building skills<\/li>\n<li>Understands how their daily work contributes to the priorities of the team and the business<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Bachelor\u2019s degree in finance, accounting or any related field \u2013 e.g. Maths, Engineering, Finance, Economics, Business Administration<\/li>\n<li>ACA or ACCA or CFA or MBA or equivalent, with emphasis on corporate finance, or investment analysis is a plus<\/li>\n<li>Up to 2 years of experience in Corporate Finance, M&A Advisory or Investment Banking \/ Private Equity with experience in areas such as business valuations, mergers & acquisitions, financial modeling, and raising debt or equity<\/li>\n<li>Willingness to pursue a financial or accounting designations (CFA \/ ACCA \/ CA)<\/li>\n<li>Willing and able to travel and spend project time regionally<\/li>\n<li>Strong interpersonal and communication skills<\/li>\n<li>Advanced level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint)<\/li>\n<li>Excellent business writing skills<\/li>\n<li>Bilinguals (English & Arabic) preferred<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>Deloitte overview<\/h4>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 23 offices in 15 countries with 7,000+ professionals in the Levant region and the wider GCC.<\/p>\n<p>We have served as trusted advisors for clients for almost 100 years and contributed to the advancements and growth of the professional services industry in the region.<\/p>\n<p>We have received numerous awards in the last few years, such as Brand Finance\u2019s strongest and most valuable \"commercial services\" brand in the world for the 6th consecutive year (2024), the Great Place to Work\u00ae and Best Workplaces\u2122 in the UAE (2022-2023), the Great Place to Work\u00ae and Best Workplaces\u2122 in the KSA (2022-2023), \"World\u2019s Most Attractive Employers\" (2023), the Middle East Tax Firm of the Year (2023). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n\n<h4>Role overview: Business Analyst in M&A \u2013 Corporate Finance<\/h4>\n<p>During your tenure as a Business Analyst in M&A \u2013 Corporate Finance, you will demonstrate and develop your capabilities in the following areas:<\/p>\n<ul>\n<li>Research key industry trends, company specific information and relevant industry financial data using various databases and tools available<\/li>\n<li>Assist with building financial models to support clients with decision making and negotiations<\/li>\n<li>Develop and analyse financial forecasts to estimate business valuation using different methodologies such as comparable companies, DCF and transaction multiples analysis and conduct sensitivity and scenario analysis<\/li>\n<li>Analyse financial and other data using different tools and techniques for data visualization and industry research to help create insights<\/li>\n<li>Assist with preparation of transaction collaterals such as teaser, information memorandum, etc.<\/li>\n<li>Evaluate company\u2019s operational and financial performance, financial position and capital structure<\/li>\n<li>Understand the company\u2019s business fundamentals, industry positioning and growth prospects<\/li>\n<li>Assist senior team members with project management and coordinating multiple stakeholders across the transaction lifecycle<\/li>\n<\/ul>\n\n<h4>Leadership capabilities<\/h4>\n<ul>\n<li>Builds own understanding of our purpose and values; explores opportunities for impact<\/li>\n<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent<\/li>\n<li>Understands expectations and demonstrates personal accountability for keeping performance on track<\/li>\n<li>Actively focuses on developing effective communication and relationship-building skills<\/li>\n<li>Understands how their daily work contributes to the priorities of the team and the business<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Bachelor\u2019s degree in finance, accounting or any related field \u2013 e.g. Maths, Engineering, Finance, Economics, Business Administration<\/li>\n<li>ACA or ACCA or CFA or MBA or equivalent, with emphasis on corporate finance, or investment analysis is a plus<\/li>\n<li>Up to 2 years of experience in Corporate Finance, M&A Advisory or Investment Banking \/ Private Equity with experience in areas such as business valuations, mergers & acquisitions, financial modeling, and raising debt or equity<\/li>\n<li>Willingness to pursue a financial or accounting designations (CFA \/ ACCA \/ CA)<\/li>\n<li>Willing and able to travel and spend project time regionally<\/li>\n<li>Strong interpersonal and communication skills<\/li>\n<li>Advanced level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint)<\/li>\n<li>Excellent business writing skills<\/li>\n<li>Bilinguals (English & Arabic) preferred<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>Job description</h4>
<p>We are seeking an experienced Business Analyst to bridge the gap between business stakeholders and technical teams in the implementation of a telecom data lakehouse/data warehouse. The Business Analyst will gather business requirements, analyze telecom processes and data, define business rules, and translate business needs into detailed functional specifications, ensuring successful delivery of data products, reports, and analytics solutions.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Gather and analyze business requirements from stakeholders across telecom domains such as customer, billing, CRM, network, revenue assurance, finance, sales, marketing, and digital channels.</li>
<li>Conduct workshops and interviews with business users to understand reporting, analytical, and operational requirements.</li>
<li>Document business processes, functional requirements, and business rules.</li>
<li>Capture business requirements into functional specifications for data engineers, data modelers, ETL developers, and BI developers.</li>
<li>Define source-to-target mapping requirements and validate data transformations.</li>
<li>Collaborate with solution architects and data modelers to ensure business requirements are accurately reflected in the data lakehouse/data warehouse design.</li>
<li>Identify data sources, business definitions, KPIs, dimensions, and measures required for reporting and analytics.</li>
<li>Support the definition of data quality rules, validation criteria, and reconciliation requirements.</li>
<li>Review ETL mapping documents and ensure business logic is correctly implemented.</li>
<li>Work closely with data engineers during development to clarify business rules and resolve functional issues.</li>
<li>Participate in user acceptance testing (UAT) by preparing test scenarios, validating results, and obtaining business sign-off.</li>
<li>Maintain business glossaries, metadata, and documentation.</li>
<li>Facilitate communication between business stakeholders and technical teams throughout the project lifecycle.</li>
<li>Support Agile ceremonies including backlog refinement, sprint planning, and requirement prioritization.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Strong business analysis and requirement elicitation skills.</li>
<li>Excellent stakeholder management and communication skills.</li>
<li>Experience documenting business requirements and functional specifications.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Understanding of relational databases and SQL.</li>
<li>Basic knowledge of data warehousing concepts such as:</li>
<ul>
<li>Facts and dimensions</li>
<li>Star schema</li>
<li>Snowflake schema</li>
<li>Slowly changing dimensions (SCD)</li>
<li>Data lineage</li>
<li>Metadata management</li>
<li>Data quality</li>
</ul>
<li>Experience working in Agile/Scrum environments.</li>
</ul>
<h4>Preferred technical knowledge</h4>
<ul>
<li>SQL</li>
<li>Data warehouse / data lakehouse architecture</li>
<li>ETL concepts and data integration</li>
<li>Data mapping documentation</li>
<li>Data quality frameworks</li>
<li>BI and reporting platforms</li>
<li>Knowledge of Hadoop ecosystem, Hive, Impala, Spark, or cloud data platforms is an advantage.</li>
</ul>
<h4>Deliverables</h4>
<ul>
<li>Business requirement documents (BRD)</li>
<li>Functional requirement specifications (FRS)</li>
<li>KPI definitions</li>
<li>Data dictionary</li>
<li>Business glossary</li>
<li>Data validation and UAT test cases</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in information technology, computer science, business information systems, engineering, or a related field.</li>
<li>2–4 years of experience as a Business Analyst in data warehouse, data lakehouse, or business intelligence projects.</li>
<li>Experience in the telecommunications industry is highly preferred.</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p>We are seeking an experienced Business Analyst to bridge the gap between business stakeholders and technical teams in the implementation of a telecom data lakehouse/data warehouse. The Business Analyst will gather business requirements, analyze telecom processes and data, define business rules, and translate business needs into detailed functional specifications, ensuring successful delivery of data products, reports, and analytics solutions.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Gather and analyze business requirements from stakeholders across telecom domains such as customer, billing, CRM, network, revenue assurance, finance, sales, marketing, and digital channels.</li>
<li>Conduct workshops and interviews with business users to understand reporting, analytical, and operational requirements.</li>
<li>Document business processes, functional requirements, and business rules.</li>
<li>Capture business requirements into functional specifications for data engineers, data modelers, ETL developers, and BI developers.</li>
<li>Define source-to-target mapping requirements and validate data transformations.</li>
<li>Collaborate with solution architects and data modelers to ensure business requirements are accurately reflected in the data lakehouse/data warehouse design.</li>
<li>Identify data sources, business definitions, KPIs, dimensions, and measures required for reporting and analytics.</li>
<li>Support the definition of data quality rules, validation criteria, and reconciliation requirements.</li>
<li>Review ETL mapping documents and ensure business logic is correctly implemented.</li>
<li>Work closely with data engineers during development to clarify business rules and resolve functional issues.</li>
<li>Participate in user acceptance testing (UAT) by preparing test scenarios, validating results, and obtaining business sign-off.</li>
<li>Maintain business glossaries, metadata, and documentation.</li>
<li>Facilitate communication between business stakeholders and technical teams throughout the project lifecycle.</li>
<li>Support Agile ceremonies including backlog refinement, sprint planning, and requirement prioritization.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Strong business analysis and requirement elicitation skills.</li>
<li>Excellent stakeholder management and communication skills.</li>
<li>Experience documenting business requirements and functional specifications.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Understanding of relational databases and SQL.</li>
<li>Basic knowledge of data warehousing concepts such as:</li>
<ul>
<li>Facts and dimensions</li>
<li>Star schema</li>
<li>Snowflake schema</li>
<li>Slowly changing dimensions (SCD)</li>
<li>Data lineage</li>
<li>Metadata management</li>
<li>Data quality</li>
</ul>
<li>Experience working in Agile/Scrum environments.</li>
</ul>
<h4>Preferred technical knowledge</h4>
<ul>
<li>SQL</li>
<li>Data warehouse / data lakehouse architecture</li>
<li>ETL concepts and data integration</li>
<li>Data mapping documentation</li>
<li>Data quality frameworks</li>
<li>BI and reporting platforms</li>
<li>Knowledge of Hadoop ecosystem, Hive, Impala, Spark, or cloud data platforms is an advantage.</li>
</ul>
<h4>Deliverables</h4>
<ul>
<li>Business requirement documents (BRD)</li>
<li>Functional requirement specifications (FRS)</li>
<li>KPI definitions</li>
<li>Data dictionary</li>
<li>Business glossary</li>
<li>Data validation and UAT test cases</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in information technology, computer science, business information systems, engineering, or a related field.</li>
<li>2–4 years of experience as a Business Analyst in data warehouse, data lakehouse, or business intelligence projects.</li>
<li>Experience in the telecommunications industry is highly preferred.</li>
</ul></p><p></p>
<p>Ministry of Digital Economy & Entrepreneurship</p>
<p>Youth Technology and Jobs Project</p>
<p>Terms of Reference</p>
<p>Business Analyst</p>
<p> </p>
<p>I. About the Youth, Technology, and Jobs (YTJ) Project</p>
<p>The Government of Jordan (GoJ) has received financing from the World Bank to implement the Youth, Technology, and Jobs (YTJ) Project, which became effective in April 2020 and will continue until February 2027. The YTJ Project aims to improve digitally enabled income opportunities and expand digitized government services in Jordan. The Ministry of Digital Economy & Entrepreneurship (MoDEE) is the implementing agency of the YTJ Project.</p>
<p> </p>
<p>The project components are:</p>
<p>Component 1 – Support the Supply of Digital Skills in Jordan</p>
<p>Sub-component 1.1: Support private sector-led digital skills development. Support the establishment of the National Skills Council for Information and Communication Technology (NSC-ICT), as an independent (financially and administratively) legal entity, with a majority private sector board membership and representation from key public sector stakeholders.</p>
<p> </p>
<p>Sub-component 1.2: Enhance digital skills competencies for public school students. Introduce quality technology courses in public classrooms (G7–12).</p>
<p> </p>
<p>Sub-component 1.3: Establish working spaces in underserved communities through Tech Hubs. Support upgrading and equipping three to five technology hubs (Tech Hubs).</p>
<p> </p>
<p>Component 2 – Support the Expansion of the Digital Sector and Digital Government Services in Jordan</p>
<p> </p>
<p>Sub-component 2.1: Support the expansion of and access to markets for digital firms and digital platforms. Provide incentive packages to support the growth plans of digital firms in underserved communities to help build and scale their activities and generate local job opportunities. Provide access to income opportunities in various tech and non-tech economic activities for individuals in the gig economy.</p>
<p> </p>
<p>Sub-component 2.2: Support digital transformation of service delivery to citizens and businesses. Support activities designed to improve access to and quality of selected e-government services, in addition to improving service quality and cost efficiency.</p>
<p> </p>
<p>Sub-component 2.3: Support digitization of payments. Support the government's commitment to advance the penetration of digital payments in Jordan by supporting e-payments for all applicable government services.</p>
<p> </p>
<p>Component 3 – Project Management and Implementation Support</p>
<p>MoDEE will establish a Project Management Unit (PMU) within the Ministry, which will include focal points from the Ministry of Labor and the Ministry of Education. The PMU will have the overall fiduciary responsibility for the project and the implementation of its activities.</p>
<p>Under Sub-component 2.2, MoDEE/YTJ is seeking to hire a Business Analyst to support the Ministry's digital transformation efforts.</p>
<p> </p>
<p>II. Roles and Responsibilities of the Business Analyst</p>
<p>• Gather, analyze, validate, and document business requirements;</p>
<p>• Communicate business requirements to all stakeholders in an accurate and effective manner;</p>
<p>• Prepare formal business requirements documentation;</p>
<p>• Assist in identifying the business requirements and needs of various government entities;</p>
<p>• Analyze the as-is status and recommend the to-be status;</p>
<p>• Develop business cases and business models;</p>
<p>• Develop functional specifications for solutions and prepare procurement documents, including Terms of Reference (TORs) and Requests for Proposals (RFPs);</p>
<p>• Prepare presentations for digital transformation plans and projects;</p>
<p>• Follow up on contracts and provide the required support to contractors;</p>
<p>• Perform any additional tasks as requested.</p>
<p> </p>
<p>III. Eligibility and Minimum Qualifications</p>
<p>• Minimum of 2 years of relevant experience;</p>
<p>• Experience in preparing business and procurement documentation;</p>
<p>• Experience in requirements gathering, validation, and analysis;</p>
<p>• Ability to handle multiple tasks, work under pressure, and collaborate effectively within teams to achieve objectives;</p>
<p>• Critical thinking and problem-solving skills;</p>
<p>• Attention to detail;</p>
<p>• Team player;</p>
<p>• Good presentation skills;</p>
<p>• Good written and spoken communication skills in both Arabic and English.</p>
<p> </p>
<p>IV. Education Requirements</p>
<p>Bachelor's degree in Computer Science, Business, Engineering, or any other relevant field.</p>
<p> </p>
<p>V. Duration of Assignment</p>
<p>The contract is renewable for the duration of the project, subject to satisfactory performance.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p>The role is responsible for collecting data, analyzing business processes, identifying business problems and coming up with solutions to improve the company’s processes.</p><br><br>
<br>Job Description
<br><p>Taking Ownership and Managing day to day CO Support Issues and ensuring smooth operation of the module.</p><br><br>
<p>Ensuring smooth month end closing activities with respect to SKF postings and updation of Assessment Cycles</p><br><br>
<p>Ensuring Data is maintained up to date in the system with regards to Validations/FAGL/OKB9/Fleet&Spot etc.</p><br><br>
<p>Enusring Quality system is updated with Production up to date.</p><br><br>
<p>Ensuring Mapping sheet and other files are updated in Shared server.</p><br><br>
<p>Support New Projects and Models across network</p><br><br>
<p>Enhancing the current validation rules with respect to Operations/G&A postings</p><br><br>
<p>Calculating Cost per Shipment across major Aramex Stations and provide better clarity on the cost drivers & products.</p><br><br>
<p>Support in Top Customer Profitability exercise</p><br><br>
<p>Contribute to successful project execution through effective planning, coordination, stakeholder management, and follow-up on key deliverables.</p><br><br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelors degree in finance, business or any related field</li>
<li>Experience 0-3 years of experience in the same field</li>
<li>Detail oriented & Expert in Excel.</li>
<li>Team player</li>
<li>Good communication skills & Excellent Command in English</li>
<li>Preferable Experience in Sap</li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Collaborate & break silos<br>Execution & Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills
<br>Analytical Skills<br>Attention To Details<br>Communication Skills<br>Financial Acumen<br>Problem Solving<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs.<br> The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline.<br> Key Responsibilities • Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives.<br> • Produce high-quality BRDs, user stories / PBIs with clear acceptance criteria, BPMN 2.<br>0 process models, and full traceability for Azure DevOps delivery.<br> • Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs.<br> • Map as-is / to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance).<br> •Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data.<br> Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives.<br> • Mentor junior Business Analysts and uphold the team’s BA methodology and standards.<br> Required Qualifications & Experience • Bachelor’s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred.<br> • 6+ years of hands-on Business Analysis experience, with a strong track record in government / public-sector digital services in the UAE / GCC.<br> • Proven greenfield requirements experience — not limited to ERP configuration or pre-sales.<br> Required Skills • Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria).<br> • Process modelling: BPMN 2.<br>0, swimlanes, as-is / to-be (Visio, Lucidchart, Camunda, or draw.<br>io). • Backlog management and Agile delivery with Azure DevOps (or Jira).<br> • Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English).<br> • Hands-on AI proficiency: prompt engineering and AI-assisted analysis / documentation, with disciplined validation and data-sensitivity judgment .<br> • Familiarity with eServices, digital-government standards, and the UAE government context.<br> Preferred (nice to have) • Experience with ECM / document management, omni-channel service delivery, and UAE PASS integration.<br> • Wireframing / prototyping (Figma) and basic data / BI awareness (Power BI)</span> </div>
<p><h4>Description</h4>
<p>Joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline.</p>
<h4>Requirements</h4>
<h4>Key Responsibilities</h4>
<ul>
<li>Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives.</li>
<li>Produce high-quality BRDs, user stories/PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery.</li>
<li>Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs.</li>
<li>Map as-is/to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance).</li>
<li>Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data.</li>
<li>Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives.</li>
<li>Mentor junior Business Analysts and uphold the team’s BA methodology and standards.</li>
</ul>
<h4>Required Qualifications & Experience</h4>
<ul>
<li>Bachelor’s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred.</li>
<li>6+ years of hands-on Business Analysis experience, with a strong track record in government/public-sector digital services in the UAE/GCC.</li>
<li>Proven greenfield requirements experience — not limited to ERP configuration or pre-sales.</li>
</ul>
<h4>Required Skills</h4>
<ul>
<li>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria).</li>
<li>Process modelling: BPMN 2.0, swimlanes, as-is/to-be (Visio, Lucidchart, Camunda, or draw.io).</li>
<li>Backlog management and Agile delivery with Azure DevOps (or Jira).</li>
<li>Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English).</li>
<li>Hands-on AI proficiency: prompt engineering and AI-assisted analysis/documentation, with disciplined validation and data-sensitivity judgment.</li>
<li>Familiarity with eServices, digital-government standards, and the UAE government context.</li>
</ul>
<h4>Preferred (nice to have)</h4>
<ul>
<li>Experience with ECM/document management, omni-channel service delivery, and UAE PASS integration.</li>
<li>Wireframing/prototyping (Figma) and basic data/BI awareness (Power BI).</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline.</p>
<h4>Requirements</h4>
<h4>Key Responsibilities</h4>
<ul>
<li>Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives.</li>
<li>Produce high-quality BRDs, user stories/PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery.</li>
<li>Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs.</li>
<li>Map as-is/to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance).</li>
<li>Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data.</li>
<li>Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives.</li>
<li>Mentor junior Business Analysts and uphold the team’s BA methodology and standards.</li>
</ul>
<h4>Required Qualifications & Experience</h4>
<ul>
<li>Bachelor’s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred.</li>
<li>6+ years of hands-on Business Analysis experience, with a strong track record in government/public-sector digital services in the UAE/GCC.</li>
<li>Proven greenfield requirements experience — not limited to ERP configuration or pre-sales.</li>
</ul>
<h4>Required Skills</h4>
<ul>
<li>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria).</li>
<li>Process modelling: BPMN 2.0, swimlanes, as-is/to-be (Visio, Lucidchart, Camunda, or draw.io).</li>
<li>Backlog management and Agile delivery with Azure DevOps (or Jira).</li>
<li>Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English).</li>
<li>Hands-on AI proficiency: prompt engineering and AI-assisted analysis/documentation, with disciplined validation and data-sensitivity judgment.</li>
<li>Familiarity with eServices, digital-government standards, and the UAE government context.</li>
</ul>
<h4>Preferred (nice to have)</h4>
<ul>
<li>Experience with ECM/document management, omni-channel service delivery, and UAE PASS integration.</li>
<li>Wireframing/prototyping (Figma) and basic data/BI awareness (Power BI).</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline. Key Responsibilities Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives. Produce high-quality BRDs, user stories / PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery. Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs. Map as-is / to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance). Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data. Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives. Mentor junior Business Analysts and uphold the team s BA methodology and standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Qualifications & Experience</h2><p>Bachelor s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred.</p><p>6+ years of hands-on Business Analysis experience, with a strong track record in government / public-sector digital services in the UAE / GCC.</p><p>Proven greenfield requirements experience not limited to ERP configuration or pre-sales.</p><h2>Required Skills</h2><p>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria).</p><p>Process modelling: BPMN 2.0, swimlanes, as-is / to-be (Visio, Lucidchart, Camunda, or draw.io).</p><p>Backlog management and Agile delivery with Azure DevOps (or Jira).</p><p>Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English).</p><p>Hands-on AI proficiency: prompt engineering and AI-assisted analysis / documentation, with disciplined validation and data-sensitivity judgment .</p><p>Familiarity with eServices, digital-government standards, and the UAE government context.</p><h2>Preferred (nice to have)</h2><p>Experience with ECM / document management, omni-channel service delivery, and UAE PASS integration.</p><p>Wireframing / prototyping (Figma) and basic data / BI awareness (Power BI)</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The incumbent will support Agile delivery, product backlog management, quality assurance, vendor performance monitoring, project documentation, and progress reporting.<br> Work Location<br>HQA<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>Scope of work The Business Analyst will serve as the primary link between healthcare stakeholders, the EMR vendor, and internal technical teams to ensure the successful delivery of the Electronic Medical Records (EMR) system. The role is responsible for eliciting, analyzing, documenting, and validating business, clinical, and functional requirements; conducting business process analysis and Fit-Gap assessments; developing functional specifications and other product documentation; and ensuring that proposed solutions align with UNRWA’s operational and clinical workflows. The Business Analyst will also support solution design, review system configurations, coordinate business validation activities, including System Integration Testing (SIT) and User Acceptance Testing (UAT), and facilitate the resolution of functional issues. Throughout the project lifecycle, the incumbent will work collaboratively with stakeholders to ensure that business needs are accurately translated into high-quality, user-centered digital health solutions that support UNRWA’s strategic objectives. Specific Outputs/Tasks include but not limited to: Key Responsibilities 5.1 Business and Technical Requirements • Engage healthcare professionals, business users, technical teams, and other stakeholders to elicit, analyze, validate, and document business, clinical, operational, and technical requirements. • Translate business and clinical requirements into functional specifications, system requirements, user stories, use cases, process flows, and acceptance criteria. • Ensure that requirements are clear, complete, feasible, testable, prioritized, and aligned with the EMR project objectives. • Maintain requirements traceability from initial identification through development, testing, acceptance, and implementation. • Analyze current clinical and administrative workflows and recommend improvements, standardization, and process optimization. • Identify and document functional gaps, dependencies, assumptions, constraints, and non-functional requirements, including performance, security, availability, usability, and interoperability. 2.2 Agile and Product Backlog Management • Support the Product Lead/Product Owner in establishing, maintaining, and prioritizing the EMR product backlog. • Develop and refine user stories, acceptance criteria, technical tasks, and backlog items in collaboration with business users, technical teams, and the vendor. • Ensure backlog items meet agreed readiness criteria before being included in a sprint. • Facilitate or support Agile/Scrum events, including backlog refinement, sprint planning, daily coordination meetings, sprint reviews, demonstrations, and retrospectives. • Monitor sprint commitments, deliverables, dependencies, impediments, and completion against agreed acceptance criteria. • Support the Product Lead in reviewing and accepting completed backlog items and identifying items requiring rework. • Ensure that sprint outcomes, decisions, action points, and lessons learned are properly documented and followed up. 2.3 System Development Lifecycle • Apply sound knowledge of the full system development lifecycle, including discovery, requirements analysis, solution design, development, integration, testing, deployment, stabilization, and post-implementation support. • Review solution designs and technical specifications to confirm alignment with approved business requirements. • Support change-control processes by assessing the business, technical, schedule, and resource implications of proposed changes. • Coordinate requirements clarification between stakeholders and the vendor throughout the development lifecycle. • Identify delivery risks, gaps, and inconsistencies at an early stage and escalate them to project management with recommended actions. 2.4 Vendor and Deliverables Management • Serve as a key coordination point between the EMR project team and the vendor for requirements, deliverables, testing, and implementation activities. • Review vendor deliverables against contractual requirements, approved specifications, user stories, acceptance criteria, and the agreed implementation plan. • Track vendor commitments, deliverables, action items, defects, dependencies, and due dates. • Participate in vendor meetings, technical discussions, demonstrations, sprint reviews, and deliverable-acceptance activities. • Identify deviations from approved requirements, quality standards, or delivery timelines and support their resolution and escalation. • Maintain clear records of vendor decisions, clarifications, commitments, and outstanding actions. 2.5 Integration and Data Migration • Support the analysis and documentation of integration requirements between the EMR and relevant corporate, clinical, laboratory, reporting, and administrative systems. • Document interface requirements, data flows, data ownership, business rules, field mappings, validation rules, and error-handling requirements. • Collaborate with technical teams and the vendor to ensure secure, reliable, and accurate data exchange. • Support data migration planning, including data mapping, cleansing rules, validation criteria, reconciliation, and migration testing. • Participate in the validation of migrated data and integrated workflows to confirm completeness, accuracy, and usability. 2.6 Testing and Quality Assurance • Develop and maintain test strategies, test plans, test scenarios, test cases, test scripts, and expected results based on approved requirements and acceptance criteria. • Coordinate and support functional testing, integration testing, regression testing, system testing, and user acceptance testing. • Work with healthcare professionals and business users to prepare and execute user acceptance testing. • Record, classify, prioritize, and track defects through resolution, retesting, and closure. • Collaborate with quality assurance teams and the vendor to ensure that the EMR meets functional, clinical, technical, usability, and performance requirements. • Maintain traceability between requirements, test cases, defects, and acceptance decisions. • Support the preparation of test completion reports and recommendations for release readiness and production deployment. 2.7 Implementation, Training, and User Adoption • Support implementation, pilot, rollout, stabilization, and post-go-live activities. • Assess implementation readiness and identify operational, technical, training, and change-management gaps. • Develop user guides, standard operating procedures, training materials, quick-reference guides, and other user-support documentation. • Support or conduct training sessions for end users, super users, and system administrators, as applicable. • Gather and analyze end-user feedback and recommend corrective actions and system improvements. • Provide functional support during implementation and facilitate the timely resolution of user concerns and system issues. • Support adoption monitoring and document lessons learned from pilot and rollout activities. 2.8 User Experience and Usability • Collaborate with UX/UI designers, healthcare professionals, and the vendor to ensure that system interfaces support efficient and intuitive clinical workflows. • Review wireframes, prototypes, and system demonstrations against approved requirements and usability principles. • Facilitate user-feedback sessions and document recommendations for improving system usability, accessibility, and workflow efficiency. • Ensure that approved UX/UI decisions are reflected in the backlog and traced through development and testing. 2.9 Project Reporting and Documentation • Prepare and maintain project documentation, including requirements specifications, process maps, user stories, acceptance criteria, decision logs, meeting minutes, action trackers, test reports, and implementation records. • Support the preparation of weekly, monthly, management, donor, and governance reports. • Monitor and report on backlog status, sprint progress, vendor deliverables, testing progress, defects, risks, issues, dependencies, and milestones. • Maintain project risks, issues, assumptions, dependencies, and decision logs, and follow up on agreed mitigation actions. • Prepare presentation materials, dashboards, status summaries, and decision papers for project governance bodies and management. • Ensure that project documentation is accurate, current, properly version-controlled, and stored in the designated repository.<br> Qualifications/special skills<br>Bachelor's Degree in computer science, information systems, software engineering, health informatics, business information technology, or a related field. Professional certification in business analysis, Agile/Scrum, product ownership, project management, or software testing is highly desirable. Scrum Product Owner, Scrum Master, PMI-PBA, CBAP, PRINCE2, PMP, or equivalent certification would be an asset. Minimum seven (6) years of relevant professional experience. • Relevant professional experience in technical business analysis, digital transformation, software implementation, or information systems projects. • Demonstrated hands-on experience across the system development lifecycle. • Strong practical experience with Agile/Scrum delivery and product backlog management. • Proven experience developing user stories, acceptance criteria, functional specifications, process flows, and test cases. • Experience facilitating backlog refinement, sprint planning, sprint reviews, demonstrations, and retrospectives. • Experience coordinating vendors and reviewing vendor deliverables against agreed requirements and acceptance criteria. • Practical experience in system testing, defect management, quality assurance, and user acceptance testing. • Experience with system integrations, APIs, data mapping, or data migration is highly desirable. • Experience in EMR, healthcare information systems, or other complex enterprise systems is strongly preferred. • Experience preparing management reports, project documentation, presentations, and governance materials.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 for every fully completed month. • The duration of the Contract is for 12 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Senior Project Manager (Health Info Sys).<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b><i>Redefine the future of cancer care with AstraZeneca! Step into a purpose-driven role where your expertise drives innovation, empowers healthcare professionals, and puts patients at the heart of every breakthrough.</i></b></p><br><p><b>ABOUT ASTRAZENECA</b></p><br><p>AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.</p><br><p>Join a high-performing team, empowered to cut through the noise and drive real change. Our agility and pace, coupled with scientific focus, powers us to spot opportunities in the market that keep us moving forward and into new spaces.</p><br><p><b>Why AstraZeneca?</b></p><br><p>At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.</p><br><p><b>ABOUT THE ROLE</b></p><br><p><b>Job Purpose:</b></p><br><p>As an Associate Oncology Business Partner, you will play a key role in executing cross-functional initiatives and projects across Commercial, Market Access, Patient Centricity, KAM, and Diagnostics. You will champion patient-centric care and elevate engagement with healthcare professionals and internal teams to deliver impactful solutions that enhance patient journeys, support earlier diagnosis, and drive adoption of AstraZeneca’s oncology portfolio.</p><br><p><b>Key Responsibilities:</b></p><br><ul><li>Develop and implement local account plans (TAPs) to exceed sales targets and HCP engagement goals.</li><li>Engage oncology HCPs to present approved indications and scientific data to support appropriate prescribing.</li><li>Champion a patient-centric approach by identifying and addressing gaps in the patient journey.</li><li>Collaborate with diagnostics teams to optimize testing solutions and improve outcomes.</li><li>Align with market access and payer teams to deliver value-driven solutions to stakeholders.</li><li>Work with marketing and brand teams to tailor strategies to local customer needs.</li><li>Lead impactful, science-based discussions in rep-led meetings with HCPs and decision-makers.</li><li>Identify new business opportunities within multidisciplinary teams and healthcare systems.</li><li>Ensure high standards of compliance and uphold AstraZeneca’s ethical values.</li><li>Provide continuous feedback to cross-functional teams on market trends, HCP insights, and strategic opportunities.</li></ul><p><b>Job Requirements:</b></p><br><p><b><u>Essential Criteria:</u></b></p><br><ul><li>Bachelor’s Degree in Pharmacy or PharmD.</li><li>Minimum of 3 years of experience in the pharmaceutical industry, preferably in multinational companies.</li><li>Experience in Commercial, Medical Affairs or Market Access.</li><li>Experience in Specialty Therapy Areas such as Oncology, Hematology, or Rare Diseases.</li><li>Strong understanding of Compliance and Medical Governance.</li><li>Strong communication skills, including presentation skills.</li><li>Demonstrated ability to manage multiple projects with excellence in execution.</li><li>Strong problem-solving skills, adaptability, and resilience.</li><li>Proactive, innovative mindset with a passion for customer insight and strategy development.</li><li>Proven track record of working effectively within cross-functional teams.</li><li>Strong influencing skills in complex environments to drive performance.</li><li>Skilled in gathering and translating stakeholder insights into actionable strategies.</li><li>Strong customer orientation with the ability to build trust and maintain long-term relationships.</li></ul><p><b><i>Please note that this position is based in Jordan and is not open for relocation; only apply if you are located in or can easily access this location.</i></b></p><br><p><b>Where can I find out more?</b></p><br><p>Our Social Media,</p><br><p>Follow AstraZeneca on LinkedIn <span>https://www.linkedin.com/company/1603/</span></p><br><p>Follow AstraZeneca on Facebook <span>https://www.facebook.com/astrazenecacareers/</span></p><br><p>Follow AstraZeneca on Instagram <span>https://www.instagram.com/astrazeneca_careers/?hl=en</span></p><br><p><b>Date Posted</b></p><br>23-Jul-2026<p><b>Closing Date</b></p><br>29-Jul-2026<p>AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking an experienced ServiceNow SPM Business Analyst with hands-on experience delivering end-to-end Strategic Portfolio Management (SPM) implementations.<br> The ideal candidate will work closely with business stakeholders and technical teams to gather requirements, define solutions, and support successful ServiceNow SPM implementations.<br> 5+ years as a Business Analyst, including at least 3 years with ServiceNow.<br> Strong functional expertise in ServiceNow SPM, including Demand Management, Project Portfolio Management (PPM), Resource Management, Strategic Planning, Financial Management, Scenario Planning, Roadmaps, Goals & Objectives, and Portfolio Management.<br> Experience leading discovery workshops, gathering and documenting business requirements, writing user stories and acceptance criteria, and translating business needs into scalable ServiceNow solutions.<br> Ability to work closely with architects and developers, support solution design, UAT, and stakeholder presentations.<br> Strong communication and presentation skills, with experience engaging business and executive stakeholders.<br> ServiceNow SPM implementation experience is mandatory.<br> CSA and CIS-SPM certifications are highly preferred.<br></span> </div>
<p><h4>As market and technology rapidly change and develop, finance functions must demonstrate real added value to their business.</h4>
<p>As a finance transformation consultant, you’ll use your experience and knowledge in finance, industry and technology to help deliver greater insight – delivering functional efficiencies as well as transforming the role of finance in our clients’ businesses. You’ll be developing innovative, sustainable ways to improve the management of people, processes and systems, working alongside other finance professionals in high-performing teams.</p>
<p>And as you deliver exceptional client service, you’ll have the opportunity to address some of the biggest issues facing client organizations today – supported by structured learning and development. With a network stretching across the world, the projects you work on will cross borders and sectors, providing unrivalled experience. The exceptional EY experience. It’s yours to build.</p>
<h4>The opportunity</h4>
<p>We are looking for a manager to join our team at the start of an exciting growth curve in the MENA region. We’re looking for people with enthusiasm to truly add value to clients, as well as ambition and potential to grow with us.</p>
<h4>Your key responsibilities</h4>
<p>As a member of the business consulting team, you’ll help the world’s leading organizations improve their performance in a rapidly changing environment with adequate enablement of finance transformation and technologies. You’ll be part of multidisciplinary teams, bringing diverse perspectives to every challenge. You will also take the lead in developing and growing our business and client network through business development activities and cycles, building relationships with our clients’ key stakeholders, and contributing to the overall revenue generation efforts of the consulting wide organization.</p>
<h4>Skills and attributes for success</h4>
<p>You should have consulting experience in finance transformation, within the financial services domain/industry:</p>
<ul>
<li>Passion in providing added value management consulting services for clients across various sectors in a high quality and realized value.</li>
<li>Finance experience cross functionally as part of an extended ecosystem to enable new business models and value creation.</li>
<li>Knowledge in process optimization across procure-to-pay (PTP), order-to-cash (OTC), and record-to-report (RTR).</li>
<li>Experience in business process reengineering and designing operating models for finance functions.</li>
<li>Experience in public financial management covering budget preparation and execution, revenue assurance and cost optimization areas.</li>
<li>Proven experience in leading teams to deliver high quality deliverables for key engagements/clients within various sectors; government, energy, utilities sectors.</li>
<li>Ability to drive recommendations and advisory on the application of AI, automation and digital enablement solutions with clients to optimize finance operations, enhance decision making and deliver sustainable cost and efficiency improvements.</li>
<li>Good understanding in digital finance and ERP implementation methodologies through proven experience of SAP or Oracle implementation projects, including BRDs, processes as per the ERP standard process, understanding key modules and standard functionalities.</li>
<li>Solid experience in preparing and designing dashboards using tools like Power BI or Tableau to visualize key metrics and support clients in generating and designing financial reports and dashboards.</li>
<li>Ability to develop/upskill team members to transform finance talent into a sustainable workforce.</li>
<li>Reduce finance function costs through new technologies, disruptive technologies and automation.</li>
<li>Willingness to travel across MENA on regular basis for client services.</li>
</ul>
<h4>To qualify for the role, you must have</h4>
<ul>
<li>6-8 years of relevant working experience in finance/consulting.</li>
<li>MENA based experience (preferred).</li>
<li>Strong people management and leadership skills.</li>
<li>Effective communication and presentation skills.</li>
<li>Ability to generate business deals and make business proposals.</li>
<li>Develop and maintain relationship at C-suite level.</li>
</ul>
<h4>Ideally, you’ll also have</h4>
<ul>
<li>A master’s degree and/or CIMA, ACA, ACCA, CPA, CA professional qualifications.</li>
<li>Willingness to travel extensively across the region.</li>
</ul>
<h4>What we look for</h4>
<p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.</p>
<h4>What we offer</h4>
<p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:</p>
<ul>
<li>Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.</li>
<li>Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li>
<li>Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.</li>
<li>Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li>
</ul>
<p>If you can demonstrate that you meet the criteria above, please apply as soon as possible.</p>
<p>The exceptional EY experience. It’s yours to build.</p>
<p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p>
<p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</p>
<p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p></p><p></p>