Call Center Jobs in Jordan
687 Jobs Found
<p><h4>Description</h4>
<p>The role holder will be responsible for overseeing the collection and interpretation of data by transferring data into a new format to make it more appropriate for analysis and marketing activations. Use these insights to influence how an organization approaches business challenge. Also monitoring, managing cross-selling and up-selling campaigns results to enhance the active base percentages.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Provide regular market research plans, actions, trends, and competitors’ activities as well as creating market reports and updating them regularly to provide insights on the market status and assist in the decision-making process.</li>
<li>Gather and analyze data as well as create reports and dashboards to present information and KPIs to optimize CVM activities and accelerate customers’ value.</li>
<li>Use profiling of the customers and the data available for each customer to have geographic, demographic, psychographic, and behavioral segmentation to better target them with any campaign (retention or up-selling cross-selling) accordingly.</li>
<li>Ability to communicate complex data in a simple, actionable way.</li>
<li>Ability to visualize data in the most effective way possible for a given use case.</li>
<li>Transfer data into a new format to make it more appropriate for analysis.</li>
<li>Create new, experimental frameworks to collect data.</li>
<li>Build tools to automate data collection.</li>
<li>Search through large data sets for usable information.</li>
<li>Create reports and presentations for business uses.</li>
<li>Develop, implement, and manage cross-selling and up-selling campaigns using all available channels to increase revenues and offer extra value, and enhance the active base percentages.</li>
<li>Manage retention programs and campaigns that guarantee long term commitment and increase lifetime value.</li>
<li>Identify opportunities to develop forecasts, statistical models, segmentation schemes, and data driven analyses to drive marketing around customer acquisition, retention, and value extraction.</li>
<li>Perform data mining processes to explore data, identify patterns and establish relationships related to areas including forecasting potential subscribers and churn rate, customer segmentation, subscribers’ behavior profiling, etc.</li>
<li>Assist in developing and implementing marketing plans for the business marketing segment, which aim at customer retention, acquisition, and value extraction for corporate products in the assigned segments.</li>
<li>Monitor and conduct post launch analyses and update the dashboards accordingly after the launch of each promotion in terms of uptake, total number of targeted segments, extra revenues and channel used to reach the customers.</li>
<li>Support in building business cases for new promotional campaigns by forecasting the uptake based on previous similar promotions and the target segment, the expected revenues and cannibalization and the opportunity cost.</li>
<li>Run and monitor continuous detailed analysis that covers customer behavior, channels efficiency, churn, active base, and predictive analysis to be able to launch campaigns to retain the customers, target them with the most efficient channels, forecast what they will be interested in and help monitor the overall performance in terms of base movement.</li>
<li>Regularly conduct market research campaigns and act upon the findings with the management by conducting surveys or focus groups.</li>
<li>Continuously search for best practices across all PSPs to improve active base and revenues.</li>
<li>Be responsible for the implementation of the CVM road map following the current guidelines and procedures.</li>
<li>Manage upselling channels with responsibility to secure the maximum and efficient utilization of each available channel (SMS, tele sales, call center, shop reps).</li>
<li>Utilize current cross selling programs to increase service base to ensure new revenue generations by pushing new services to the right segment that the customer might be interested in to have more services and generate more revenues.</li>
<li>Support in running up-selling campaigns urging current customers to uplift usage by pushing customers to get more value for a better price.</li>
<li>Experience in these software: Tableau, Power BI, SAS.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in marketing, computer science, or any related field.</li>
<li>5-7 years of relevant experience.</li>
<li>Consumer analytics or any relevant certificate.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Analytical and critical thinking skills.</li>
<li>Data analysis.</li>
<li>Digital marketing knowledge.</li>
<li>Content strategy.</li>
<li>Creative thinking.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The role holder will be responsible for overseeing the collection and interpretation of data by transferring data into a new format to make it more appropriate for analysis and marketing activations. Use these insights to influence how an organization approaches business challenge. Also monitoring, managing cross-selling and up-selling campaigns results to enhance the active base percentages.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Provide regular market research plans, actions, trends, and competitors’ activities as well as creating market reports and updating them regularly to provide insights on the market status and assist in the decision-making process.</li>
<li>Gather and analyze data as well as create reports and dashboards to present information and KPIs to optimize CVM activities and accelerate customers’ value.</li>
<li>Use profiling of the customers and the data available for each customer to have geographic, demographic, psychographic, and behavioral segmentation to better target them with any campaign (retention or up-selling cross-selling) accordingly.</li>
<li>Ability to communicate complex data in a simple, actionable way.</li>
<li>Ability to visualize data in the most effective way possible for a given use case.</li>
<li>Transfer data into a new format to make it more appropriate for analysis.</li>
<li>Create new, experimental frameworks to collect data.</li>
<li>Build tools to automate data collection.</li>
<li>Search through large data sets for usable information.</li>
<li>Create reports and presentations for business uses.</li>
<li>Develop, implement, and manage cross-selling and up-selling campaigns using all available channels to increase revenues and offer extra value, and enhance the active base percentages.</li>
<li>Manage retention programs and campaigns that guarantee long term commitment and increase lifetime value.</li>
<li>Identify opportunities to develop forecasts, statistical models, segmentation schemes, and data driven analyses to drive marketing around customer acquisition, retention, and value extraction.</li>
<li>Perform data mining processes to explore data, identify patterns and establish relationships related to areas including forecasting potential subscribers and churn rate, customer segmentation, subscribers’ behavior profiling, etc.</li>
<li>Assist in developing and implementing marketing plans for the business marketing segment, which aim at customer retention, acquisition, and value extraction for corporate products in the assigned segments.</li>
<li>Monitor and conduct post launch analyses and update the dashboards accordingly after the launch of each promotion in terms of uptake, total number of targeted segments, extra revenues and channel used to reach the customers.</li>
<li>Support in building business cases for new promotional campaigns by forecasting the uptake based on previous similar promotions and the target segment, the expected revenues and cannibalization and the opportunity cost.</li>
<li>Run and monitor continuous detailed analysis that covers customer behavior, channels efficiency, churn, active base, and predictive analysis to be able to launch campaigns to retain the customers, target them with the most efficient channels, forecast what they will be interested in and help monitor the overall performance in terms of base movement.</li>
<li>Regularly conduct market research campaigns and act upon the findings with the management by conducting surveys or focus groups.</li>
<li>Continuously search for best practices across all PSPs to improve active base and revenues.</li>
<li>Be responsible for the implementation of the CVM road map following the current guidelines and procedures.</li>
<li>Manage upselling channels with responsibility to secure the maximum and efficient utilization of each available channel (SMS, tele sales, call center, shop reps).</li>
<li>Utilize current cross selling programs to increase service base to ensure new revenue generations by pushing new services to the right segment that the customer might be interested in to have more services and generate more revenues.</li>
<li>Support in running up-selling campaigns urging current customers to uplift usage by pushing customers to get more value for a better price.</li>
<li>Experience in these software: Tableau, Power BI, SAS.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in marketing, computer science, or any related field.</li>
<li>5-7 years of relevant experience.</li>
<li>Consumer analytics or any relevant certificate.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Analytical and critical thinking skills.</li>
<li>Data analysis.</li>
<li>Digital marketing knowledge.</li>
<li>Content strategy.</li>
<li>Creative thinking.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul ><li >5-10 years of proven experience as a swimming trainer, sports trainer, or fitness coach.</li><li >Strong knowledge of swimming techniques, safety standards, and sports training methods.</li><li >Excellent communication and leadership skills.</li><li >First Aid / CPR certification is preferred.</li><li >Swimming coaching certification is a strong advantage.</li><li >Ability to work onsite in Irbid - Jordan.</li></ul><p >Experience in academy or training center environments.</p><p >Ability to design structured training programs.</p><p >Strong focus on safety, discipline, and trainee development.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking for an L1 SOC Analyst with 1–3 years of experience to monitor security events, identify potential threats, and support the Security Operations Center (SOC) in responding to security incidents.<br> The ideal candidate should have a good understanding of cybersecurity fundamentals and security monitoring.<br> Key Responsibilities Monitor security alerts and events using SOC monitoring tools.<br> Perform initial analysis and triage of security incidents.<br> Escalate suspicious activities to higher-level SOC analysts when required.<br> Investigate security alerts and document findings.<br> Monitor system and network logs for potential security threats.<br> Follow incident response procedures and SOC playbooks.<br> Maintain accurate documentation of security events and incidents.<br> Work closely with the cybersecurity team to support daily SOC operations.<br> Bachelor's degree in Computer Science, Cyber Security, Information Technology, or a related field.<br> 1–3 years of experience in a Security Operations Center (SOC) or cybersecurity role.<br> Basic understanding of cybersecurity concepts and security monitoring.<br> Familiarity with security incidents, threats, and vulnerabilities.<br> Strong analytical and problem-solving skills.<br> Good communication and teamwork skills.<br> Willingness to work in a 24/7 shift environment if required.<br> Nice to Have Knowledge of SIEM tools.<br> Familiarity with Windows, Linux, and networking fundamentals.<br> Certifications such as Security+, CEH, or SC-200 are an advantage.<br></span> </div>
<p><h4>Job description</h4>
<p>The contact center performance manager for the dedicated premium team will oversee a specialized team focused on providing exceptional service to our highest-value guests. This role ensures that both in-house and outsourced team members deliver outstanding service, maintain high levels of guest satisfaction, and uphold our brand standards.</p>
<h4>Accountabilities</h4>
<ul>
<li>Oversee daily operations of the dedicated premium team within the contact center, managing both in-house and outsourced teams to ensure exceptional service.</li>
<li>Define and uphold high-performance standards and service criteria specifically tailored to high-value guest interactions.</li>
<li>Track and analyse team performance against key KPIs, with a strong emphasis on service quality and guest satisfaction.</li>
<li>Conduct regular training sessions and workshops to elevate team skills and optimize service delivery.</li>
<li>Implement clear and effective communication protocols to ensure smooth coordination between in-house teams and outsourced partners.</li>
<li>Handle escalated cases from high-value guests, providing prompt resolutions that align with premium service standards.</li>
<li>Analyse performance data to identify trends, anticipate needs, and drive strategic improvements.</li>
<li>Prepare comprehensive reports on team performance, guest feedback, and operational challenges for senior management review.</li>
<li>Cultivate a collaborative environment between in-house and outsourced teams to ensure seamless communication and service continuity.</li>
<li>Develop and implement strategies to enhance the net promoter score (NPS) for this premium guest segment, driving initiatives that strengthen guest satisfaction and loyalty.</li>
</ul>
<h4>Qualifications</h4>
<h4>Education & experience</h4>
<ul>
<li>Degree level education preferred, or equivalent.</li>
<li>Minimum of 7 years customer service experience.</li>
<li>3+ years of management experience in an inbound/outbound contact center (essential).</li>
<li>Experience in customer service and in travel sector.</li>
<li>Six Sigma Green Belt (Black Belt is an advantage).</li>
<li>COPC implementation leader.</li>
</ul>
<h4>Additional information</h4>
<p>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.</p>
<h4>Recruitment fraud alert</h4>
<p>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.</p></p><p></p>
<p><h4>Job role - principal electrical design engineer – mission critical (data centres)</h4>
<p>Verbal and written communication in English is mandatory.</p>
<p><strong>Strong experience</strong></p>
<ul>
<li>Uptime Tier III/IV data center design experience</li>
<li>MV/LV, UPS & generator design expertise</li>
<li>Data center standards knowledge (Uptime/TIA-942/NFPA)</li>
<li>Client-facing leadership and stakeholder management experience</li>
</ul>
<p><strong>Responsibilities</strong></p>
<ul>
<li>Translate client requirements into robust electrical designs, including electrical distribution (medium and low voltage), generator, UPS systems, switchgear, busducts, grounding schemes, power monitoring systems, fire detection and alarm system etc.</li>
<li>Produce all technical documentation: calculations, system studies, single-line diagrams, layout drawings, specifications, block schematics, and compliance tables.</li>
<li>Lead conceptual and detailed design reviews, leveraging advanced analytical tools, BIM/Revit models, and coordination with architectural, mechanical, and building technology disciplines.</li>
<li>Mentor and develop junior engineers, share best practices in mission-critical electrical systems, and drive continuous improvement across the design team.</li>
<li>Collaborate closely with regional and global teams to grow consulting capabilities and ensure alignment with global design standards.</li>
<li>Develop and standardize scalable, repeatable data center solutions to drive consistency and efficiencies across UAE and KSA.</li>
<li>Conduct site assessments, capacity planning, and feasibility studies aligned with Uptime Institute Tier requirements.</li>
<li>Ensure compliance with international standards (Uptime Institute, TIA-942, NFPA, ASHRAE) and local regulations.</li>
<li>Drive business growth by contributing to technical proposals, client presentations, and by identifying opportunities for service enhancements.</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>Bachelor’s or master’s degree in electrical engineering.</li>
<li>10+ years of progressive electrical experience in planning, designing, and delivering large-scale data centers, including multiple Uptime Tier III/IV projects.</li>
<li>Demonstrated ability to coordinate with stakeholders in complex, matrixed environments.</li>
<li>Professional certifications such as Uptime Tier Certified Professional, PMP, LEED AP, or BICSI RCDD are highly desirable.</li>
<li>In-depth knowledge of data centres electrical infrastructure, power distribution topologies, servers, storage, network systems, SCADA systems, power management, ELV, and security.</li>
<li>Experienced in data center construction phasing and associated design planning.</li>
<li>Strong communication skills for effective client presentations, stakeholder workshops, and cross-functional coordination.</li>
<li>Familiarity with local and international codes and standards, including NEC, IEC, ISO 50001, ISO 27001, PDPL, and ESMA.</li>
</ul>
<p>With over 90 years' combined experience, NES Fircroft is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<p><h4>Job role - principal electrical design engineer – mission critical (data centres)</h4>
<p>Verbal and written communication in English is mandatory.</p>
<p><strong>Strong experience</strong></p>
<ul>
<li>Uptime Tier III/IV data center design experience</li>
<li>MV/LV, UPS & generator design expertise</li>
<li>Data center standards knowledge (Uptime/TIA-942/NFPA)</li>
<li>Client-facing leadership and stakeholder management experience</li>
</ul>
<p><strong>Responsibilities</strong></p>
<ul>
<li>Translate client requirements into robust electrical designs, including electrical distribution (medium and low voltage), generator, UPS systems, switchgear, busducts, grounding schemes, power monitoring systems, fire detection and alarm system etc.</li>
<li>Produce all technical documentation: calculations, system studies, single-line diagrams, layout drawings, specifications, block schematics, and compliance tables.</li>
<li>Lead conceptual and detailed design reviews, leveraging advanced analytical tools, BIM/Revit models, and coordination with architectural, mechanical, and building technology disciplines.</li>
<li>Mentor and develop junior engineers, share best practices in mission-critical electrical systems, and drive continuous improvement across the design team.</li>
<li>Collaborate closely with regional and global teams to grow consulting capabilities and ensure alignment with global design standards.</li>
<li>Develop and standardize scalable, repeatable data center solutions to drive consistency and efficiencies across UAE and KSA.</li>
<li>Conduct site assessments, capacity planning, and feasibility studies aligned with Uptime Institute Tier requirements.</li>
<li>Ensure compliance with international standards (Uptime Institute, TIA-942, NFPA, ASHRAE) and local regulations.</li>
<li>Drive business growth by contributing to technical proposals, client presentations, and by identifying opportunities for service enhancements.</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>Bachelor’s or master’s degree in electrical engineering.</li>
<li>10+ years of progressive electrical experience in planning, designing, and delivering large-scale data centers, including multiple Uptime Tier III/IV projects.</li>
<li>Demonstrated ability to coordinate with stakeholders in complex, matrixed environments.</li>
<li>Professional certifications such as Uptime Tier Certified Professional, PMP, LEED AP, or BICSI RCDD are highly desirable.</li>
<li>In-depth knowledge of data centres electrical infrastructure, power distribution topologies, servers, storage, network systems, SCADA systems, power management, ELV, and security.</li>
<li>Experienced in data center construction phasing and associated design planning.</li>
<li>Strong communication skills for effective client presentations, stakeholder workshops, and cross-functional coordination.</li>
<li>Familiarity with local and international codes and standards, including NEC, IEC, ISO 50001, ISO 27001, PDPL, and ESMA.</li>
</ul>
<p>With over 90 years' combined experience, NES Fircroft is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>The Recreational Services Associate is responsible for the day-to-day operational tasks of the Morale Welfare & Recreation (MWR) center operations, lounge/bar operations, learning resource center (LRC) operations, theater operations, marketing, media center operations, and information ticket and tours (ITT). Services provided include resale operations and alcohol sales, facility & equipment management and basic repair, special events, games, cultural tours and day trips, and other supporting activities as specified in the Performance Work Statement (PWS).</p><p>Responsible for performing all duties required for the operation of installation services. Duties include, but are not limited to, cashier, customer service, bartending, lounge support, basic maintenance and cleaning, inventory, stocking, basic technical equipment assistance, event setup and break down, tour & trips guide, etc. as specified in the Performance Work Statement.</p><p>Responsible for monitoring and performing escort duties for the LN workforce in accordance with 332 AEWI and AFCENTI 32-1002 and shall obtain an escort badge.</p><p>Provide excellent customer service and performs related tasks in all functional areas of recreational services.</p><p>Responsible for the maintenance and condition of the equipment in each facility.</p><p>Shall implement and maintain procedures for tracking and issuing CAC equipment to guests.</p><p>Shall provide complimentary snacks such as popcorn during hours of operation.</p><p>Shall perform alcohol sales and maintain accurate inventory in accordance with established AF, AFCENT and EFSS procedures.</p><p>Shall establish and maintain appropriate inventory levels and complete weekly inventory of all equipment and supplies.</p><p>Shall ensure bottled water is transported and stocked in clean refrigeration units for guests.</p><p>Shall provide set up and breakdown of Government furnished equipment such as tables, chairs, music system, ice chests, stages, etc.</p><p>Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas.</p><p>Responsible for completing all assigned Vectrus and Government required training courses</p><p>Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment, and tools).</p><p>Responsible for precise execution of company time reporting procedures and accurate completion of timesheet.</p><p>Shall perform as supplemental personnel as needed for all Installation Service functional areas.</p><p>Performs other duties as assigned in accordance with contractual, functional, and mission requirements.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Must have a high school diploma or equivalent</li><li>Must have at the time of offer and maintain a valid U. S. SECRET or Interim Secret Security Clearance. Clearance will be verified upon offer.</li><li>Must be a U.S. Citizen with a current, valid U. S. Passport and U. S. Driver s License, and International Driver s License.</li><li>Must be certified or shall be willing to receive certification to drive up to a 10K forklift.</li><li>Must be able to or shall be willing to learn to drive manual transmission vehicles.</li><li>Must be able to read, write, speak, and understand English fluently.</li><li>Must be able to pass MOD16 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li><li>Candidates must successfully complete hands on CBRN (chemical, biological, radiological and nuclear) defense training. Training includes the successful fit testing of DoD provided protective gear.</li><li>Must have a Serve-Safe Alcohol Awareness certification if assigned to Lounge/Bartender work.</li><li>Must have CPR/AED/First Aid certification to work in any Fitness Center.</li><li>A minimum of one year of working in customer service with retail, hotel front desk operations and/or restaurant experience.</li><li>Prior Air Force experience in Services career field preferred.</li></ul>
<p><h4>Description</h4>
<p>The Senior Presales Engineer – Enterprise & End-User Solutions is responsible for designing, positioning, and supporting enterprise infrastructure and end-user computing solutions for customers across the region. The role serves as a trusted technical advisor throughout the sales lifecycle, supporting strategic customer engagements, solution architecture, technical proposals, and solution validation activities.</p>
<p>Working closely with sales, vendors, and delivery teams, the engineer develops scalable, secure, and modern infrastructure solutions aligned with customer business and technical requirements. The role focuses on enterprise infrastructure, virtualization, hybrid cloud, end-user computing, and business continuity solutions while supporting digital transformation and data center modernization initiatives.</p>
<h4>Requirements:</h4>
<h4>Solution architecture & presales leadership</h4>
<ul>
<li>Lead the design and positioning of enterprise infrastructure and end-user computing solutions aligned with customer requirements and business objectives</li>
<li>Develop:
<ul>
<li>High-level designs (HLD)</li>
<li>Solution architecture documents</li>
<li>Technical proposals</li>
<li>Bill of materials (BoM)</li>
<li>Compliance matrices</li>
<li>RFP/RFI/RFQ responses</li>
</ul>
</li>
<li>Lead solution sizing, architecture validation, and technical assessments for complex customer environments</li>
</ul>
<h4>Customer engagement & technical advisory</h4>
<ul>
<li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li>
<li>Engage with enterprise and government customers to understand business and technical requirements</li>
<li>Translate customer challenges into scalable infrastructure and end-user solutions</li>
<li>Support opportunity qualification and strategic solution positioning alongside sales teams</li>
<li>Lead proof of concepts (PoCs) and technical evaluation activities</li>
</ul>
<h4>Enterprise infrastructure solutions</h4>
<p>Design and position solutions across:</p>
<ul>
<li>Servers (rack, blade, hyperconverged)</li>
<li>Enterprise storage solutions (SAN, NAS, SDS)</li>
<li>Virtualization platforms</li>
<li>Hyperconverged infrastructure (HCI)</li>
<li>Backup and disaster recovery solutions</li>
<li>Data center modernization initiatives</li>
</ul>
<p>Design high availability and business continuity architectures aligned with customer requirements</p>
<h4>Cloud & platform solutions</h4>
<ul>
<li>Support hybrid cloud and private cloud architecture initiatives</li>
<li>Contribute to container platform discussions including:
<ul>
<li>Kubernetes</li>
<li>OpenShift</li>
</ul>
</li>
<li>Support automation and orchestration solution positioning with foundational knowledge of cloud-native technologies</li>
</ul>
<h4>End-user computing solutions</h4>
<ul>
<li>Design and support solutions across:
<ul>
<li>VDI and desktop virtualization</li>
<li>Endpoint management (UEM)</li>
<li>Collaboration solutions</li>
<li>Laptops, workstations, and thin clients</li>
<li>OS deployment and lifecycle management</li>
</ul>
</li>
</ul>
<h4>Vendor & cross-functional collaboration</h4>
<ul>
<li>Coordinate with vendors for:
<ul>
<li>Design validation</li>
<li>Technical alignment</li>
<li>Commercial and pricing support</li>
</ul>
</li>
<li>Work closely with sales and delivery teams to ensure successful solution alignment and project handover</li>
<li>Support customer success initiatives through ongoing technical engagement where required</li>
</ul>
<h4>Technical leadership & knowledge sharing</h4>
<ul>
<li>Mentor junior and mid-level engineers across enterprise infrastructure technologies</li>
<li>Lead internal technical knowledge-sharing and enablement sessions</li>
<li>Contribute to technical standards, reusable templates, and best practice frameworks</li>
<li>Support certification and capability development initiatives within the team</li>
</ul>
<h4>Documentation & best practices</h4>
<ul>
<li>Maintain accurate technical documentation and solution records</li>
<li>Ensure proposed solutions align with customer standards and industry best practices</li>
<li>Contribute to continuous improvement of technical templates, solution frameworks, and presales processes</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Engineering, Information Technology, or a related field</li>
<li>7+ years of experience in enterprise infrastructure presales, solution architecture, or system integration environments</li>
<li>Strong expertise in:
<ul>
<li>Enterprise infrastructure and data center technologies</li>
<li>Virtualization and HCI platforms</li>
<li>Backup and disaster recovery solutions</li>
<li>End-user computing and VDI environments</li>
<li>Hybrid cloud and private cloud architectures</li>
</ul>
</li>
<li>Strong architecture, sizing, and infrastructure design capabilities</li>
<li>Good understanding of:
<ul>
<li>Containers and Kubernetes platforms</li>
<li>Automation and orchestration concepts</li>
<li>High availability and disaster recovery architectures</li>
</ul>
</li>
<li>Hands-on or presales experience with one or more of the following vendors and technologies:
<ul>
<li>Dell Technologies (Servers, Storage, VxRail, PowerStore)</li>
<li>Nutanix</li>
<li>VMware / Broadcom</li>
<li>Red Hat OS and OpenShift</li>
<li>Veeam / Cohesity</li>
<li>Huawei</li>
<li>Citrix / Omnissa (VDI)</li>
<li>IBM Hardware</li>
</ul>
</li>
<li>Proven experience designing and positioning enterprise data center and end-user solutions</li>
<li>Strong experience preparing technical proposals, compliance matrices, and customer presentations</li>
<li>Experience supporting enterprise and government customer engagements is preferred</li>
</ul>
<h4>Certifications (Preferred)</h4>
<ul>
<li>VMware (VCP)</li>
<li>Nutanix (NCP)</li>
<li>Dell Technologies certifications</li>
<li>Veeam, Cohesity, or backup-related certifications</li>
<li>Red Hat certifications</li>
<li>Oracle Hardware certifications</li>
<li>Huawei certifications</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Senior Presales Engineer – Enterprise & End-User Solutions is responsible for designing, positioning, and supporting enterprise infrastructure and end-user computing solutions for customers across the region. The role serves as a trusted technical advisor throughout the sales lifecycle, supporting strategic customer engagements, solution architecture, technical proposals, and solution validation activities.</p>
<p>Working closely with sales, vendors, and delivery teams, the engineer develops scalable, secure, and modern infrastructure solutions aligned with customer business and technical requirements. The role focuses on enterprise infrastructure, virtualization, hybrid cloud, end-user computing, and business continuity solutions while supporting digital transformation and data center modernization initiatives.</p>
<h4>Requirements:</h4>
<h4>Solution architecture & presales leadership</h4>
<ul>
<li>Lead the design and positioning of enterprise infrastructure and end-user computing solutions aligned with customer requirements and business objectives</li>
<li>Develop:
<ul>
<li>High-level designs (HLD)</li>
<li>Solution architecture documents</li>
<li>Technical proposals</li>
<li>Bill of materials (BoM)</li>
<li>Compliance matrices</li>
<li>RFP/RFI/RFQ responses</li>
</ul>
</li>
<li>Lead solution sizing, architecture validation, and technical assessments for complex customer environments</li>
</ul>
<h4>Customer engagement & technical advisory</h4>
<ul>
<li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li>
<li>Engage with enterprise and government customers to understand business and technical requirements</li>
<li>Translate customer challenges into scalable infrastructure and end-user solutions</li>
<li>Support opportunity qualification and strategic solution positioning alongside sales teams</li>
<li>Lead proof of concepts (PoCs) and technical evaluation activities</li>
</ul>
<h4>Enterprise infrastructure solutions</h4>
<p>Design and position solutions across:</p>
<ul>
<li>Servers (rack, blade, hyperconverged)</li>
<li>Enterprise storage solutions (SAN, NAS, SDS)</li>
<li>Virtualization platforms</li>
<li>Hyperconverged infrastructure (HCI)</li>
<li>Backup and disaster recovery solutions</li>
<li>Data center modernization initiatives</li>
</ul>
<p>Design high availability and business continuity architectures aligned with customer requirements</p>
<h4>Cloud & platform solutions</h4>
<ul>
<li>Support hybrid cloud and private cloud architecture initiatives</li>
<li>Contribute to container platform discussions including:
<ul>
<li>Kubernetes</li>
<li>OpenShift</li>
</ul>
</li>
<li>Support automation and orchestration solution positioning with foundational knowledge of cloud-native technologies</li>
</ul>
<h4>End-user computing solutions</h4>
<ul>
<li>Design and support solutions across:
<ul>
<li>VDI and desktop virtualization</li>
<li>Endpoint management (UEM)</li>
<li>Collaboration solutions</li>
<li>Laptops, workstations, and thin clients</li>
<li>OS deployment and lifecycle management</li>
</ul>
</li>
</ul>
<h4>Vendor & cross-functional collaboration</h4>
<ul>
<li>Coordinate with vendors for:
<ul>
<li>Design validation</li>
<li>Technical alignment</li>
<li>Commercial and pricing support</li>
</ul>
</li>
<li>Work closely with sales and delivery teams to ensure successful solution alignment and project handover</li>
<li>Support customer success initiatives through ongoing technical engagement where required</li>
</ul>
<h4>Technical leadership & knowledge sharing</h4>
<ul>
<li>Mentor junior and mid-level engineers across enterprise infrastructure technologies</li>
<li>Lead internal technical knowledge-sharing and enablement sessions</li>
<li>Contribute to technical standards, reusable templates, and best practice frameworks</li>
<li>Support certification and capability development initiatives within the team</li>
</ul>
<h4>Documentation & best practices</h4>
<ul>
<li>Maintain accurate technical documentation and solution records</li>
<li>Ensure proposed solutions align with customer standards and industry best practices</li>
<li>Contribute to continuous improvement of technical templates, solution frameworks, and presales processes</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Engineering, Information Technology, or a related field</li>
<li>7+ years of experience in enterprise infrastructure presales, solution architecture, or system integration environments</li>
<li>Strong expertise in:
<ul>
<li>Enterprise infrastructure and data center technologies</li>
<li>Virtualization and HCI platforms</li>
<li>Backup and disaster recovery solutions</li>
<li>End-user computing and VDI environments</li>
<li>Hybrid cloud and private cloud architectures</li>
</ul>
</li>
<li>Strong architecture, sizing, and infrastructure design capabilities</li>
<li>Good understanding of:
<ul>
<li>Containers and Kubernetes platforms</li>
<li>Automation and orchestration concepts</li>
<li>High availability and disaster recovery architectures</li>
</ul>
</li>
<li>Hands-on or presales experience with one or more of the following vendors and technologies:
<ul>
<li>Dell Technologies (Servers, Storage, VxRail, PowerStore)</li>
<li>Nutanix</li>
<li>VMware / Broadcom</li>
<li>Red Hat OS and OpenShift</li>
<li>Veeam / Cohesity</li>
<li>Huawei</li>
<li>Citrix / Omnissa (VDI)</li>
<li>IBM Hardware</li>
</ul>
</li>
<li>Proven experience designing and positioning enterprise data center and end-user solutions</li>
<li>Strong experience preparing technical proposals, compliance matrices, and customer presentations</li>
<li>Experience supporting enterprise and government customer engagements is preferred</li>
</ul>
<h4>Certifications (Preferred)</h4>
<ul>
<li>VMware (VCP)</li>
<li>Nutanix (NCP)</li>
<li>Dell Technologies certifications</li>
<li>Veeam, Cohesity, or backup-related certifications</li>
<li>Red Hat certifications</li>
<li>Oracle Hardware certifications</li>
<li>Huawei certifications</li>
</ul></p><p></p>
<p>SRD Center is seeking qualified Business Development / Business Planning / Pitching Practitioner / Trainer to join a short-term consultancy assignment supporting agricultural micro and small enterprises, rural entrepreneurs, community-based organizations, and local communities in Jordan. The assignment aims to strengthen beneficiaries' capacities to establish, manage, expand and sustain viable agricultural and agri-business enterprises through practical business development support, training, coaching and follow-up. Tasks The Business Development Practitioner/Trainer will support beneficiaries to develop viable business models, improve business management practices and prepare practical business plans and business pitches. Key responsibilities include:</p><ul><li>Design and facilitate business development training sessions.</li><li>Conduct or contribute to business needs and skills-gap assessments.</li><li>Train beneficiaries on: business model development; entrepreneurship; financial planning and budgeting; costing and pricing; record keeping; risk management; basic business sustainability.</li><li>Support beneficiaries to prepare and/or refine practical and bankable business plans.</li><li>Support the preparation of realistic financial projections.</li><li>Assist beneficiaries in identifying business risks and appropriate mitigation measures.</li><li>Support enterprises to identify appropriate markets, customers and value propositions.</li><li>Develop practical business planning tools and templates.</li><li>Design and deliver business pitching preparation workshops.</li><li>Coach beneficiaries on: presentation techniques; value proposition development; communication; business storytelling; and responding to questions from selection or investment panels.</li><li>Prepare beneficiaries for business pitching events.</li><li>Support the organization and facilitation of pitching sessions/events.</li><li>Coordinate closely with packaging/marketing and mentoring specialists.</li><li>Conduct individual business advisory sessions where required.</li><li>Contribute to pre/post training evaluations and acquired-skills assessments.</li><li>Participate in field monitoring and follow-up.</li><li>Contribute to progress reports and the final assignment report.</li></ul><p>These responsibilities directly reflect the ToR's areas covering business development training, business plan development and business pitching support.</p><p>How to apply Interested candidates should complete the following short online application form: https://ee-eu.kobotoolbox.org/x/rxHlmdjI Applicants should clearly indicate the position for which they are applying and provide information on their relevant qualifications and professional experience. Only shortlisted candidates will be contacted for further steps and additional information. SRD Center encourages applications from qualified professionals with demonstrated practical experience working with SMEs, entrepreneurs, agricultural businesses and community-based organizations. Please note: This is a short-term consultancy opportunity requiring availability during the anticipated implementation period and willingness to undertake field assignments in Balqa, Ajloun and Jerash Governorates, Jordan.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree, preferably in Business Administration, Business Development, Agribusiness, Economics, Entrepreneurship, Rural Development, Finance or a related field.</li><li>Demonstrated professional experience in business development services for SMEs, micro-enterprises or start-ups.</li><li>Strong experience in business plan and/or business model development.</li><li>Demonstrated experience supporting entrepreneurs with financial planning, costing and pricing.</li><li>Experience facilitating entrepreneurship or business-management training.</li><li>Demonstrated experience in business pitching preparation and facilitation.</li><li>Experience providing support to: agricultural SMEs; rural entrepreneurs; smallholder farmers; community-based organizations; and/or cooperatives is highly desirable.</li><li>Experience working with grant-supported start-ups or income-generating activities is an advantage.</li><li>Strong facilitation, coaching and presentation skills.</li><li>Strong analytical and report-writing skills.</li><li>Ability to translate business concepts into simple, practical tools suitable for small and emerging businesses.</li><li>Ability and willingness to travel to Balqa, Ajloun and Jerash.</li><li>Fluency in Arabic is required for beneficiary-facing activities.</li><li>Good command of English is desirable.</li></ul>
<p> </p>
<p>TERMS OF REFERENCE</p>
<p>Oxfam is a global movement of people who are fighting inequality to end poverty and injustice. Across regions, from the local to the global, we work with people to bring change that lasts.</p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td colspan="2" >
<p><strong>OVERVIEW</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Title and brief description of the requirement</strong></p>
</td>
<td >
<p>Consultancy for Accessibility Assessment, Focus Group Discussions (FGD) with Persons with Disabilities (PWDs) and Trainings</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Delivery location</strong></p>
</td>
<td >
<p>Zarqa Irbid-Amman</p>
</td>
</tr>
<tr>
<td >
<p><strong>Contract start date</strong></p>
</td>
<td >
<p>Mid-September.2026</p>
</td>
</tr>
<tr>
<td >
<p><strong>How to apply</strong></p>
</td>
<td >
<p>Interested candidates are invited to submit:</p>
<p>Technical and Financial Offer</p>
<p><em>See section ‘6. Application Process’ for further details</em></p>
</td>
</tr>
<tr>
<td >
<p><strong>Deadline for submission of offers</strong></p>
</td>
<td >
<p>30.Aug.2026</p>
</td>
</tr>
<tr>
<td >
<p><strong>Specific considerations</strong></p>
</td>
<td >
<p> </p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<h1>1.BACKGROUND AND CONTEXT</h1>
<p>Oxfam has been working in Jordan since 1990, responding to the Syrian refugee crisis and addressing structural inequalities affecting vulnerable populations, including women and girls with disabilities. Oxfam's programming focuses on ensuring equitable access to essential services, promoting gender justice, and advocating for the rights of marginalized groups.</p>
<p>This assignment falls under a project funded by Global Affairs Canada (GAC), implemented by Oxfam in partnership with FOCCEC (Forearm for change). The project aims to support and enhance access to health services for vulnerable females in Jordan by enhancing inclusive health services and improving the quality of reproductive health care for women and girls of different ages, with a particular focus on persons with disabilities (PWDs) accessing these services.</p>
<p>This Terms of Reference seeks to engage a qualified service provider to facilitate participatory sessions with PWD to identify physical and procedural barriers faced when utilizing these facilities.</p>
<p> </p>
<p> </p>
<h1>2.SPECIFICATION OF GOODS OR SERVICES OR WORK REQUIRED</h1>
<p>To conduct a comprehensive accessibility audit of Two designated health centers that will be located in Two locations out of the following three ( Zarqa, Amman, Irbid)Further more facilitate Focus Group Discussions (FGDs) with PWDs to gather qualitative data on their experiences when it comes to reach Health centers ,PWD feedback will be used to utilize upon creating the accessibility Plans, The goal is to produce a prioritized, costed, and regulation-compliant plan to make each health center PWD-friendly.</p>
<p>Furthermore, Oxfam might add one task which is Train Health Workers and Community Leaders on How to deal with PWD with primer focus on SRHR ,the organization is open for those who wish to share training manuals or Topics to be covered based on their Experience.</p>
<p> </p>
<h1>3.METHODOLOGY</h1>
<p>The consultant is expected to:</p>
<ul>
<li>Review Project Main Documents</li>
<li>Review the existing Construction Code and relevant national disability/inclusion policies to ensure compliance.</li>
<li>Organize and conduct at least 6Focus Group Discussions in two governorates with PWDs, in addition to KII, aiming to consult with up to 100 persons from PWD and Health Worker. The participants must represent a diverse range of disabilities, including but not limited to:
<ol>
<li>Physical/Mobility impairments (wheelchair users, crutch users).</li>
<li>Visual impairments.</li>
<li>Hearing impairments.</li>
<li>Intellectual/psychosocial disabilities.</li>
</ol>
</li>
</ul>
<p>FGB will be conducted to highlight and understand the limitations, challenges, and risks PWDs face when accessing health centers (e.g., entrance, waiting areas, consultation rooms, bathrooms, and signage).</p>
<p>Conduct FGDs with Health Workers to identify their Training Gaps and Misconceptions</p>
<ul>
<li>Visit each of the 2-3 health centers provided by the Oxfam to conduct physical inspections.</li>
<li>For each health center, develop a detailed clear accessibility plan (Slandered Requirements, Detailed description, Environmental Risks, Mitigation measure, Building Codes, etc..) that include:</li>
</ul>
<ol>
<li>A list of current barriers.</li>
<li>Recommended Materials with clear Specification (The specific type of material needed (e.g., aluminium ramps, tactile paving, grab bars, beds, Material utilize braille language, Customized leaflet and Brochures..etc)</li>
<li>Each recommended item must be explicitly referenced and linked to the specific clause/number of the national construction code/regulation (e.g., "Item: x - Regulation xxxx</li>
<li>The number of units/tools needed per center.</li>
<li>Items detailed specification with Picture of it, Approximate cost per tool and total cost for the enhancement needed for each center.</li>
<li>A summary table ranking the required modifications across all centers based on urgency, cost, and impact.</li>
</ol>
<ul>
<li>After Procuring item conduct a final visit to ensure the items are utilized in the write way, and have Pics of Before and After</li>
<li> Consultant might be requested to Train up to 100 persons from the Health Worker and the Local Communities on the Disability Etiquette, SRHR for PWD (Training should Take into consideration calculating the percentage of Knowledge gain, the satisfaction of the Trainees and the Changes of attitude participants reached after receiving the Trainings)</li>
</ul>
<p> </p>
<p> </p>
<h2>Planned timeline</h2>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>Activity / Milestone</strong></p>
</td>
<td >
<p><strong>Outputs or Deliverables</strong></p>
</td>
<td >
<p><strong>Estimated days</strong></p>
</td>
<td >
<p><strong>Timeline</strong></p>
</td>
</tr>
<tr>
<td >
<p><em>Kick-off meeting</em></p>
</td>
<td >
<p>Agree on main points of the assignment</p>
</td>
<td >
<p>Half day</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Inception Report</p>
</td>
<td >
<p>Review Project Documents provide inception report that include</p>
<p>Methodology including and not limited to, ways of Mapping and Reaching for Targeted Groups, stakeholder Names if available.</p>
<p>FGD/KII questions, Approach for Accessibility plan,</p>
<p>Manual and pre-post-test for the Training Manual</p>
</td>
<td >
<p>1-3</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Conducting FGDs with PWDs</p>
<p> </p>
</td>
<td >
<p>Mobilize and Conduct FGD, KII in the Targeted Location, prepare detailed Report /Action plan for the Sessions</p>
</td>
<td >
<p>4-11</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Site Visits (Health Centers)</p>
<p> </p>
</td>
<td >
<p>Visit each of the Location as provided by Oxfam to conduct the requested Accessibility Assessment</p>
</td>
<td >
<p>11-14</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Accessibility Plan</p>
</td>
<td >
<p>Full accessibility plan per Center highlights main items to be procured to make the center adequate for PWD Using with clear specification and cost per item, along with being linked to the Construction code as per the national code and approved by Civil defines</p>
</td>
<td >
<p>15-22</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Training-Might be requested from the Consultant</p>
</td>
<td >
<p>Train 100 Health Worker and members of the local community on how to deal with PWD</p>
<p>Deliver final report with attendance sheets, training agenda, pre-post-test, and report on</p>
<p>the satisfaction of the trainee’s knowledge gain</p>
<p>Attitude change in relation to PWD rights for SRHR</p>
<p> </p>
<p>Exact Participant for the Training will be identified by Oxfam</p>
</td>
<td >
<p>10-30</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Incorporation of Feedback & Final Report</p>
<p> </p>
</td>
<td >
<p>Final Report</p>
</td>
<td >
<p>31-40</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Last Visit</p>
</td>
<td >
<p>Upon finalizing the procurement and the Installation of the needed items</p>
</td>
<td >
<p> </p>
</td>
<td >
<p>TBD</p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<h1>4.TIMEFRAME AND PAYMENT SCHEDULE Remuneration is based on submission of final deliverables according to the schedule below.</h1>
<table align="center" border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>No.</strong></p>
</td>
<td >
<p><strong>Deliverables or Documents to be delivered</strong></p>
</td>
<td >
<p><strong>Estimated Dates</strong></p>
</td>
<td >
<p><strong>% Payment</strong></p>
</td>
</tr>
<tr>
<td >
<p>1</p>
</td>
<td >
<p><strong>DELIVERABLE 1</strong></p>
<p>FGD Reports</p>
</td>
<td >
<p> </p>
</td>
<td >
<p>25%</p>
</td>
</tr>
<tr>
<td >
<p>2</p>
</td>
<td >
<p><strong>DELIVERABLE 2</strong></p>
<p>Accessibility Plan</p>
</td>
<td >
<p> </p>
</td>
<td >
<p>25%</p>
</td>
</tr>
<tr>
<td >
<p>3</p>
</td>
<td >
<p><strong>DELIVERABLE 3</strong></p>
<p>Final Report</p>
</td>
<td >
<p> </p>
</td>
<td >
<p>35%</p>
</td>
</tr>
<tr>
<td >
<p>3</p>
</td>
<td >
<p><strong>DELIVERABLE 3</strong></p>
<p>Last Visit</p>
</td>
<td >
<p> </p>
</td>
<td >
<p>15%</p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>TOTAL</strong></p>
</td>
<td >
<p> </p>
</td>
<td >
<p><strong>100%</strong></p>
</td>
</tr>
</tbody>
</table>
<div >
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.</p>
<p>Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure</p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.</p>
<p>Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure</p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform</p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform</p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor or manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform</p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor or manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform</p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure</p><p></p>
<p><h4>Position summary</h4>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure</p><p></p>