Cisco Network Engineer Jobs in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Key Responsibilities</strong></p><br><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br><br></li></ul><p>Technical Skills&nbsp;</p><br><br><ul><li><p>Infrastructure &amp; Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br><br></li><li><p>Ticketing &amp; SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br><br></li></ul><br>Who we are<br><p><strong>A little bit about talabat</strong><br> talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt &amp; Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br> <br> <strong>Role Overview</strong><br> <br> We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>A little bit about talabat</strong><br> talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt &amp; Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br> <br> <strong>Role Overview</strong><br> <br> We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br>Job Description<br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br></li></ul><p>Technical Skills&nbsp;</p><br><ul><li><p>Infrastructure &amp; Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br></li><li><p>Ticketing &amp; SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br></li></ul><br>Qualifications<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Key Responsibilities</strong></p><br><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br><br></li></ul><p>Technical Skills&nbsp;</p><br><br><ul><li><p>Infrastructure &amp; Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br><br></li><li><p>Ticketing &amp; SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br><br></li></ul><br>Who we are<br><p><strong>A little bit about talabat</strong><br> talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt &amp; Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br> <br> <strong>Role Overview</strong><br> <br> We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>A little bit about talabat</strong><br> talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt &amp; Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br> <br> <strong>Role Overview</strong><br> <br> We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br>Job Description<br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br></li></ul><p>Technical Skills&nbsp;</p><br><ul><li><p>Infrastructure &amp; Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br></li><li><p>Ticketing &amp; SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br></li></ul><br>Qualifications<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br></li></ul><br><br> </div>

<p><h4>Description</h4> <p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p> <h4>Key responsibilities</h4> <li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li> <li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li> <li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li> <li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li> <li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li> <li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li> <li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li> <li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li> <li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li> <li>Classify DNS records based on criticality, activity level, and operational validity.</li> <li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li> <li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li> <li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li> <li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li> <h4>Requirements</h4> <h4>Required technical skills & experience</h4> <li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li> <li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li> <li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li> <li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li> <li>Ability to analyze complex application-to-network dependencies.</li> <li>Familiarity with change management, rollback planning, and disaster recovery practices.</li> <h4>Soft skills & professional competencies</h4> <li>Strong analytical and problem-solving skills.</li> <li>Excellent documentation and technical reporting capabilities.</li> <li>Ability to work under pressure and manage high-risk infrastructure changes.</li> <li>Effective communication with technical and non-technical stakeholders.</li> <h4>Education & certifications (preferred)</h4> <li>Bachelor’s degree in computer science, information technology, or a related field.</li> <li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li></p><p></p>

<p><h4>Description</h4> <p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p> <h4>Key responsibilities</h4> <li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li> <li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li> <li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li> <li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li> <li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li> <li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li> <li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li> <li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li> <li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li> <li>Classify DNS records based on criticality, activity level, and operational validity.</li> <li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li> <li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li> <li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li> <li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li> <h4>Requirements</h4> <h4>Required technical skills & experience</h4> <li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li> <li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li> <li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li> <li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li> <li>Ability to analyze complex application-to-network dependencies.</li> <li>Familiarity with change management, rollback planning, and disaster recovery practices.</li> <h4>Soft skills & professional competencies</h4> <li>Strong analytical and problem-solving skills.</li> <li>Excellent documentation and technical reporting capabilities.</li> <li>Ability to work under pressure and manage high-risk infrastructure changes.</li> <li>Effective communication with technical and non-technical stakeholders.</li> <h4>Education & certifications (preferred)</h4> <li>Bachelor’s degree in computer science, information technology, or a related field.</li> <li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li></p><p></p>

<p><h4>Description</h4> <p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p> <h4>Key responsibilities</h4> <ul> <li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li> <li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li> <li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li> <li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li> <li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li> <li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li> <li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li> <li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li> <li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li> <li>Classify DNS records based on criticality, activity level, and operational validity.</li> <li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li> <li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li> <li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li> <li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li> </ul> <h4>Requirements</h4> <h4>Required technical skills & experience</h4> <ul> <li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li> <li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li> <li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li> <li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li> <li>Ability to analyze complex application-to-network dependencies.</li> <li>Familiarity with change management, rollback planning, and disaster recovery practices.</li> </ul> <h4>Soft skills & professional competencies</h4> <ul> <li>Strong analytical and problem-solving skills</li> <li>Excellent documentation and technical reporting capabilities</li> <li>Ability to work under pressure and manage high-risk infrastructure changes</li> <li>Effective communication with technical and non-technical stakeholders</li> </ul> <h4>Education & certifications (preferred)</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or a related field</li> <li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p> <h4>Key responsibilities</h4> <ul> <li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li> <li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li> <li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li> <li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li> <li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li> <li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li> <li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li> <li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li> <li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li> <li>Classify DNS records based on criticality, activity level, and operational validity.</li> <li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li> <li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li> <li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li> <li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li> </ul> <h4>Requirements</h4> <h4>Required technical skills & experience</h4> <ul> <li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li> <li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li> <li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li> <li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li> <li>Ability to analyze complex application-to-network dependencies.</li> <li>Familiarity with change management, rollback planning, and disaster recovery practices.</li> </ul> <h4>Soft skills & professional competencies</h4> <ul> <li>Strong analytical and problem-solving skills</li> <li>Excellent documentation and technical reporting capabilities</li> <li>Ability to work under pressure and manage high-risk infrastructure changes</li> <li>Effective communication with technical and non-technical stakeholders</li> </ul> <h4>Education & certifications (preferred)</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or a related field</li> <li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li> </ul></p><p></p>

<p>As an Incident Management Coordinator, you will coordinate high-impact and complex incidents across SITA Global Services 5 portfolio s and customer-facing services, ensuring rapid restoration of service while minimizing business and customer impact. You will lead incident coordination activities, facilitate collaboration across technical and operational teams, manage stakeholder communications, and drive accountability throughout the incident lifecycle. The role works closely with cross-functional teams across SITA Global Services portfolios: C&amp;DE (Communication &amp; Data Exchange), including Network, Security and Value Added Services (VAS) Baggage Services Airport Operations Passenger Processing Border Services You will also collaborate with cross functional teams, engineering groups, service owners, suppliers, customer support organizations, and operational stakeholders to ensure service stability, operational excellence, and continual service improvement. Beyond incident coordination, the team contributes to operational governance, service quality improvement, trend analysis, post-incident reviews, problem identification, knowledge management, and continuous improvement initiatives designed to enhance service availability and customer experience across SITA's global ecosystem. Reporting to the Lead Incident Manager, you will be part of the Incident Management Team within the Digital Customer Organisation (DCO), responsible for coordinating and driving the end-to-end Incident Management process across SITA's global service portfolio. The team acts as the central point of coordination during service disruptions, ensuring incidents are assessed, prioritized, communicated, escalated, and resolved in accordance with ITIL best practices, agreed service levels, and operational governance standards. Role outcome: Incidents are controlled, communicated, escalated and documented consistently, with service restoration and customer impact at the centre of every decision.</p> <p>Own and coordinate the end-to-end incident lifecycle, from detection and impact assessment through containment, service restoration, validation and closure, in accordance with ITIL practices, priority models, SLAs, OLAs and operational procedures. Manage high-impact and complex incidents across multiple service domains, including applications, infrastructure, networks, cloud, data centres, security and end-user technology services, maintaining operational control until stable service is confirmed. Assess business and customer impact, urgency, service criticality and operational risk, validating incident priority and initiating functional, hierarchical, Major Incident or crisis escalation when established thresholds are met. Lead incident bridges, war rooms and collaboration channels, engaging DCO teams, SGS portfolios, Service Desk, NOC, engineering teams, suppliers, service owners and Enterprise IT stakeholders to drive the fastest safe restoration of service. Establish and maintain a structured recovery plan, assigning clear owners and target times, managing dependencies and risks, constructively challenging delays and ensuring accountability across resolver teams. Serve as the central communication point throughout the incident, providing timely, accurate and business-focused updates to stakeholders, service owners, Customer Service Managers, operational leaders and senior management at agreed intervals. Maintain complete, accurate and time-stamped incident records in ServiceNow or the approved ITSM platform, documenting impact, diagnostics, actions, decisions, escalations, communications, workarounds and service-restoration evidence. Coordinate shift and regional handovers and confirm successful service restoration, ensuring continuity of ownership, clear communication of outstanding actions and risks, and validation of service stability before incident closure. Lead or support post-incident reviews and Problem Management activities, contributing timelines and evidence, identifying lessons learned, and ensuring corrective and preventive actions are assigned, tracked and integrated with Change, Knowledge and Continual Improvement processes. Monitor incident performance, trends and process quality, including recurring failures, backlog, SLA exposure, customer impact and resolution performance, while driving service improvements, strengthening operational readiness and coaching junior coordinators in Incident Management best practices.</p> <p>ITIL Foundation certification or an equivalent recognized IT Service Management qualification. Advanced ITIL certification, such as ITIL Managing Professional, Practice Manager or Specialist, would be an advantage. Relevant technical or platform certifications, such as CCNA, CCNP, CompTIA Network+, CompTIA Security+, Microsoft Azure, AWS, ServiceNow, or comparable cloud, cybersecurity, networking and infrastructure qualifications. Experience coordinating Major Incidents, critical service outages, cybersecurity-related disruptions or business-continuity events involving multiple technical teams, suppliers, customers and senior stakeholders. Experience supporting airline, airport, aviation, travel, transport, telecommunications or other regulated and business-critical service environments. Working knowledge of aviation technology services, such as passenger processing, baggage services, airport operational systems, border-management solutions, communication platforms and aviation network services. Practical experience across one or more enterprise technology domains, including networking and telecommunications, information security, cloud and data-centre services, airport systems, passenger or baggage-processing platforms, APIs, messaging and application integration. Experience using ServiceNow across Incident, Major Incident, Problem, Change, Service Request, Knowledge and Service Level Management, including reporting, dashboards, SLA monitoring and operational performance analysis. Experience facilitating post-incident reviews, service-improvement initiatives or operational-readiness exercises, applying structured analysis techniques and supporting automation, observability, AIOps, knowledge transfer or coaching activities.</p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p>You have 2 to 5 years of relevant experience in Incident Management, Major Incident Management, Service Desk, NOC, Command Centre, IT Operations or another customer-focused enterprise support environment. You possess a strong working knowledge of ITIL-based Incident Management, including its integration with Major Incident, Problem, Change, Event, Knowledge, Service Level and Continual Improvement practices. You have practical experience using ServiceNow or an equivalent enterprise ITSM platform to manage incidents, monitor SLAs, maintain accurate records and produce operational reports. You understand enterprise technology services, including applications, networks, cloud, data centres, infrastructure, identity, security, monitoring and end-user services, and can recognize service dependencies and operational risks. You demonstrate strong incident coordination, prioritization and escalation skills, with the ability to manage multiple assignments and maintain progress in a fast-paced, 24x7 operational environment. You communicate clearly and professionally, translating technical information into concise, business-focused updates for customers, technical teams, service owners and senior stakeholders. You apply structured analytical thinking and sound judgement to assess impact, evaluate incomplete information, challenge assumptions and support timely service-restoration decisions. You work effectively across global, multicultural and virtual teams, using collaboration, influence and constructive challenge to maintain accountability without relying on direct reporting authority. You demonstrate customer centricity, ownership, integrity, resilience and attention to detail, remaining calm and professional during high-impact or time-sensitive incidents. You hold a diploma, degree or equivalent practical experience in Computer Science, Information Technology, Electronics, Telecommunications or a related discipline. ITIL Foundation certification and experience in airline, airport, travel or other business-critical environments are desirable.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks. Manage all support activities strictly through the ticketing system. Ensure every issue whether an infrastructure fault or a user request is properly logged, categorized, prioritized, and tracked from initiation to resolution. Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity. Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system. Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><p><strong>Technical Skills</strong></p><p><strong>Infrastructure &amp; Networking:</strong> Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><p><strong>Ticketing &amp; SLA Management:</strong> Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><p><strong>Asset Management Systems:</strong> Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><p><strong>AI Knowledge:</strong> Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><p><strong>Education:</strong> Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><p><strong>Experience:</strong> 2-4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><p></p></section>

<p>Design and implement comprehensive information assurance and IT security solutions, including SIEM, DLP, Endpoint Security, Identity Management, and Vulnerability Management. Participate in the selection, evaluation, deployment, and management of enterprise security technologies such as firewalls, antivirus, intrusion detection/prevention systems, encryption, and remote access. Perform configuration, administration, and optimization of security systems and tools at client sites. Define, verify, and implement security controls and countermeasures in alignment with organizational policies and industry standards. Deliver security recommendations and reports to improve the organization s security posture. Conduct security investigations, incident response, and forensic analysis of violations and breaches; prepare detailed reports and summaries for management. Develop and maintain forensic tools, standards, and procedures to ensure consistent investigation processes. Perform threat management and modeling, identifying potential threat vectors and developing use cases for security monitoring. Analyze system logs, vulnerability scans, trace data, and firewall/server logs to detect anomalies and enhance security operations.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Technical Skills:</strong> Strong understanding and knowledge in IT systems. Good skills in implementing and configuring networks and network. Experience in Security Technologies such as , Archsight, Splunk Knowledge of network monitoring, analysis, troubleshooting, and configuration control technologies. Conducting forensic media analysis and log file analysis. Experince of various operating system including but not limited to Windows, Linux,. Extensive Incident Response leadership experience. Experience with VPN, SSL, and other encryption methodology.</p><p><strong>Requirements :</strong> Bachelor s degree in IT, Engineering 3+ years of experience in IT/Security operations or SOC role. Network+, CCNA R&amp;S, Security +, Linux security, windows security or forensics training is plus. Professional Security certification preferred (CIHE, CEH, CPTE, or equivalent). Knowledge and experience in network switches, routers and firewalls Knowledge of Microsoft Word, Project, Excel, Access,</p>

<p>Aerostat Operators provide Operations and Sustainment (O&amp;S) support for the Persistent Surveillance Systems Tethered (PSS-T) program in OCONUS site locations. PSS-T is comprised of former Persistent Ground Surveillance System (PGSS) and Persistent Threat Detection System (PTDS) programs. Position will require 6-week training TDY to Elizabeth City, South Carolina. Essential Responsibilities: Aerostat Operators/User-level maintainers will participate in the overall, hands-on operation of the aerostat system including launch, in-flight, recovery, and moored activities. Candidates will perform all functions to operate the PGSS/PTDS, an aerostat mounted Intelligence, Surveillance, And Reconnaissance (ISR) platform, its Mobile Mooring Platform (MMP), Sensor Payload(s), communications and navigation systems as well as associated support equipment (Boom Lift, Forklift, All Terrain Vehicles (ATV's), and Electrical Power Generators). Candidate will perform User-level maintenance functions include performing hands-on Preventative Maintenance Checks and Services (PMCS), troubleshooting, removing and replacing Line Replaceable Units (LRUs), and removing and replacing payloads. Candidate must possess a diverse range of skills with the ability to quickly adapt to new situations. Tasks will be performed under direction of higher classified technicians and/or site personnel.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is required.</li><li>Two-year Associate s degree in a technical field from an accredited college can substitute for work experience.</li><li>Must have an active Secret US Government Clearance. Note: US Citizenship is required to obtain a Secret Clearance.</li><li>Must have a valid U.S. passport with a minimum of one year remaining.</li><li>Must have valid US Driver's license.</li><li>Knowledge of and experience in the operations of hardware systems and components.</li><li>Experience in fault detection, isolation, and correction of hardware systems and individual components.</li><li>Ability to perform routine system maintenance and analysis functions including: hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards.</li><li>At least one (1) year previous Aerostat experience OR two (2) years of experience in the following areas may be substituted in lieu of aerostat experience:</li><ul><li>1) Electrical Maintenance Mechanic Possess at least two (2) year s aerostat experience as an operator at the 20 series level or greater from Army MOS 35F (Intelligence Analyst), 35G (Geospatial Intelligence Imagery Analyst), 35H (Common Ground System Analyst), 96R (Ground Surveillance Systems Operator), 96U (Unmanned Aerial Vehicle Operator), or military branch equivalent. Two years of hands-on experience in performing operations and maintenance tasks either on an AEROSTAT system or a related industry/military equivalent is required. Must be qualified at the 10 series or greater level (via military or civilian technical schools) is required. Ability to read electronic schematics. O&amp;M of electro-mechanical equipment to include one or more of the following: Hydraulic/servo valves Hydraulic actuators, control systems Test and diagnostic equipment</li><li>2) Networking, IT &amp; information systems Two years experience is required. Must be qualified at the 10 series or greater level; MOS 25B/F or other military branch equivalent or industry occupational specialties as a CISCO Network Administrator; Army MOS 25L/N or other military branch equivalent or industry occupational specialties as a Network Installation (BICSI or Network + or Comp T Certification) will be considered. CCIE certification with fiber optic certification is preferred.</li><li>3) Mechanical Maintenance Mechanical Maintenance with qualifications at the 10 series or greater from U.S. Army MOS 94D/X and 91/B/S/W or other military branch equivalent, or industry occupational specialties such National Institute for Automotive Service Excellence (ASE) Certified Truck Mechanic or Federal Aviation Administration (FAA) General Mechanic 1 or greater. Two years of hands-on experience on an AEROSTAT system or a related industry/military equivalent is required. O&amp;M of mechanical equipment to include one or more of the following: Hydraulic systems, Winch systems, Tether/cable handling systems, Industrial generator sets, Power switch gear, HVAC, Cranes Aerial lift , Forklift , Industrial generator sets</li></ul><li>Physical Requirements: Requires the ability to regularly lift up to 50 lbs.</li><li>Requires the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs at least 10 times during shift.</li><li>Requires the flexibility to bend/stoop, squat repetitive during shift.</li><li>Required the ability to regularly kneel repetitive for shift.</li><li>Requires the ability to move in a 90-degree fashion on a repetitive basis for shift.</li><li>Requires the ability to stretch/reach on a repetitive basis for shift.</li><li>Requires the ability to walk extensively throughout the plant during shift.</li><li>Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.</li><li>Medical Requirements: Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq.</li><li>Must maintain physical and dental requirements for the duration of the deployment.</li><li>Working and Living Conditions: This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions.</li><li>While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment.</li><li>Temperatures can reach 130 degrees Fahrenheit/50-55 degrees Celsius during the summer months.</li><li>Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to CENTCOM, EUCOM, and AFRICOM for extended periods.</li><li>Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums.</li></ul>

<p><h4>Description</h4> <p>The Specialist Security Engineer – Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments. The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments.</p> <p>Working within ZainTECH’s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms. The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.</p> <h4>Responsibilities</h4> <p><strong>Security architecture & solution design</strong></p> <ul> <li>Design and implement enterprise and data center security architectures utilizing Fortinet technologies.</li> <li>Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.</li> <li>Design and architect High Availability (HA) deployments, advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, network segmentation and micro-segmentation strategies.</li> <li>Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.</li> <li>Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), migration and implementation plans, technical architecture documentation.</li> </ul> <p><strong>Fortinet solution deployment & integration</strong></p> <ul> <li>Lead the installation, configuration, migration, and optimization of Fortinet solutions including: <ul> <li>FortiGate</li> <li>FortiManager</li> <li>FortiAnalyzer</li> <li>FortiSwitch</li> <li>FortiAP</li> <li>FortiWeb</li> <li>FortiADC</li> <li>FortiPAM</li> <li>FortiProxy</li> <li>FortiDLP</li> <li>FortiSIEM</li> <li>FortiSASE</li> <li>FortiAppSec</li> </ul> </li> <li>Integrate Fortinet platforms with: <ul> <li>Active Directory</li> <li>LDAP</li> <li>RADIUS</li> <li>TACACS+</li> <li>Identity Providers (IdPs)</li> <li>Multi-Factor Authentication (MFA) platforms</li> <li>SIEM and Syslog solutions</li> <li>AWS and Microsoft Azure environments</li> <li>Third-party security solutions</li> </ul> </li> <li>Ensure successful migration and interoperability between legacy and modern security infrastructures.</li> </ul> <p><strong>Security operations & technical support</strong></p> <ul> <li>Provide advanced L2, L3, and escalation support for enterprise customers.</li> <li>Troubleshoot complex: <ul> <li>Security incidents</li> <li>Firewall issues</li> <li>Routing and connectivity problems</li> <li>VPN-related issues</li> <li>Authentication and access control challenges</li> </ul> </li> <li>Conduct root cause analysis and provide recommendations to prevent recurrence.</li> <li>Monitor solution performance and ensure high service availability.</li> <li>Maintain configuration backups, disaster recovery plans, and operational documentation.</li> <li>Support customers during critical incidents and major service disruptions.</li> </ul> <p><strong>Network security & advanced security technologies</strong></p> <ul> <li>Configure, manage, and optimize: <ul> <li>Security policies</li> <li>Application control</li> <li>Intrusion Prevention Systems (IPS)</li> <li>Web filtering</li> <li>Anti-malware services</li> <li>Data Loss Prevention (DLP)</li> <li>Proxy services</li> <li>Privileged Access Management (PAM)</li> <li>Security event monitoring and correlation</li> </ul> </li> <li>Deploy and support: <ul> <li>Psec VPN</li> <li>SSL VPN</li> <li>Remote Internet Access (RIA)</li> <li>Direct Internet Access (DIA)</li> <li>Site-to-Site VPNs</li> <li>Hub-and-Spoke VPN architectures</li> </ul> </li> <li>Implement Zero Trust and SASE security models to enhance customer security posture.</li> </ul> <p><strong>Project delivery & customer engagement</strong></p> <ul> <li>Lead implementation, migration, upgrade, and optimization projects.</li> <li>Coordinate activities with customers, vendors, project managers, internal delivery teams.</li> <li>Produce technical implementation documentation, acceptance reports, as-built documentation, operational handover documentation.</li> <li>Conduct customer knowledge transfer sessions and technical workshops.</li> <li>Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.</li> </ul> <p><strong>Continuous improvement & technical leadership</strong></p> <ul> <li>Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.</li> <li>Participate in technical enablement and knowledge-sharing initiatives.</li> <li>Support the development of technical standards, implementation methodologies, and operational procedures.</li> <li>Contribute to service improvement initiatives across the Cybersecurity Practice.</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.</li> <li>Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.</li> <li>Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing & Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.</li> <li>Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.</li> <li>Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.</li> <li>Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.</li> <li>Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.</li> <li>Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.</li> <li>Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.</li> <li>Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Specialist Security Engineer – Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments.<br> The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments.<br> Working within ZainTECH’s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms.<br> The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.<br> Responsibilities: Security Architecture &amp; Solution Design Design and implement enterprise and data center security architectures utilizing Fortinet technologies.<br> Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.<br> Design and architect, High Availability (HA) deployments, Advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, Network segmentation and micro-segmentation strategies Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.<br> Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), Migration and implementation plans, technical architecture documentation Fortinet Solution Deployment &amp; Integration Lead the installation, configuration, migration, and optimization of Fortinet solutions including: FortiGate FortiManager FortiAnalyzer FortiSwitch FortiAP FortiWeb FortiADC FortiPAM FortiProxy FortiDLP FortiSIEM FortiSASE FortiAppSec Integrate Fortinet platforms with: Active Directory LDAP RADIUS TACACS+ Identity Providers (IdPs) Multi-Factor Authentication (MFA) platforms SIEM and Syslog solutions AWS and Microsoft Azure environments Third-party security solutions Ensure successful migration and interoperability between legacy and modern security infrastructures.<br> Security Operations &amp; Technical Support Provide advanced L2, L3, and escalation support for enterprise customers.<br> Troubleshoot complex: Security incidents Firewall issues Routing and connectivity problems VPN-related issues Authentication and access control challenges Conduct root cause analysis and provide recommendations to prevent recurrence.<br> Monitor solution performance and ensure high service availability.<br> Maintain configuration backups, disaster recovery plans, and operational documentation.<br> Support customers during critical incidents and major service disruptions.<br> Network Security &amp; Advanced Security Technologies Configure, manage, and optimize: Security Policies Application Control Intrusion Prevention Systems (IPS) Web Filtering Anti-Malware Services Data Loss Prevention (DLP) Proxy Services Privileged Access Management (PAM) Security Event Monitoring and Correlation Deploy and support: Psec VPN SSL VPN Remote Internet Access (RIA) Direct Internet Access (DIA) Site-to-Site VPNs Hub-and-Spoke VPN Architectures Implement Zero Trust and SASE security models to enhance customer security posture.<br> Project Delivery &amp; Customer Engagement Lead implementation, migration, upgrade, and optimization projects.<br> Coordinate activities with Customers,Vendors, Project Managers, internal delivery teams Produce technical implementation documentation, Acceptance reports, As-built documentation, Operational handover documentation Conduct customer knowledge transfer sessions and technical workshops.<br> Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.<br> Continuous Improvement &amp; Technical Leadership Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.<br> Participate in technical enablement and knowledge-sharing initiatives.<br> Support the development of technical standards, implementation methodologies, and operational procedures.<br> Contribute to service improvement initiatives across the Cybersecurity Practice.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.<br> Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.<br> Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing &amp; Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.<br> Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.<br> Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.<br> Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.<br> Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.<br> Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.<br> Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.<br> Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.<br></span> </div>

<p>Employee will be part of the Deployment Pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Member will coordinate and supervise the work effort of assigned subordinate maintenance personnel in support of the unit s daily RPA maintenance operations. Member will perform and inspect organizational and intermediate level electronic maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply comprehensive technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.USAF equivalent position is Avionics Technician Journeyman. Essential Responsibilities: Applies comprehensive technical knowledge to solve unusually complex problems that affect operational and maintenance capabilities. Requires a comprehensive understanding of the interrelationships of circuits and associated systems. Exercises independent judgment and leadership in performing assigned tasks in conjunction with designated direction from Production Staff, Avionics Technician Leads, or Avionics/Com Technician III s. Uses common and complex test instruments in the performance of assigned duties. Provides technical and directional leadership guidance to lower-level Avionics Technicians. Provides training to lower-level Avionics Technicians. Maintains, repairs, and installs various types of electronic equipment and related devices. Applies technical knowledge of electronics principles in determining malfunctions and applies skill in restoring equipment operations. Must be able to work without direct supervision. Performs all other duties as assigned and requested.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Must have High School Diploma, or have completed relevant military and/or vocational technical school curriculum</li><li>Minimum of three years of actual Aircraft Avionics and/or GCS maintenance experience required</li><li>Minimum of one-year actual experience on MQ-9 Aircraft/GCS, as an Avionics Technician</li><li>Must have comprehensive knowledge of basic and complex electronics maintenance and repair</li><li>Must have comprehensive knowledge of RFF systems, components, and accessories</li><li>Must possess comprehensive knowledge of technical publications related to aircraft electronics maintenance</li><li>Must know theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a thorough understanding of electrical and electronic principles</li><li>Must be capable of using and reading blueprints, wiring diagrams, and data tables</li><li>Must be eligible to gain and maintain one of the following IAT Level II certifications: CCNA Security, CySA+, GICSP, Security+ CE, SSCP, or GSEC, IAW DOD 8570.01-M commensurate with the assigned duties within 90 days of hire or after the second deployment</li><li>Must be able to inspect and operate ground support and auxiliary equipment</li><li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed</li><li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment</li><li>Must be able to Deploy to Forward Locations (other countries) as Directed by the Government</li><li>Must be able to lift, carry and/or wear Military Issued Equipment in excess of 50 pounds for extended periods</li><li>Must be able to speak, read, write, and understand English</li><li>Must have had an Active Secret US Government Clearance within the last 12 months. Note: US citizenship is required to obtain a Secret clearance.</li><li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li><li>Must submit updated SF-86 within 30 days of hire start date</li><li>Must have current/active State Issued Driver s License</li><li>Must have valid U.S. Passport with a minimum of two years remaining with at least two facing pairs (four total) of blank Visa pages</li><li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li></ul>

<p>Employee will be part of the Deployment Pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Member will coordinate and supervise the work effort of assigned subordinate maintenance personnel in support of the unit s daily RPA maintenance operations. Member will perform and inspect organizational and intermediate level electronic maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply comprehensive technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.USAF equivalent position is Avionics Technician Journeyman. Essential Responsibilities:</p><ul><li>Applies comprehensive technical knowledge to solve unusually complex problems that affect operational and maintenance capabilities.</li><li>Requires a comprehensive understanding of the interrelationships of circuits and associated systems.</li><li>Exercises independent judgment and leadership in performing assigned tasks in conjunction with designated direction from Production Staff, Avionics Technician Leads, or Avionics/Com Technician III s.</li><li>Uses common and complex test instruments in the performance of assigned duties.</li><li>Provides technical and directional leadership guidance to lower-level Avionics Technicians.</li><li>Provides training to lower-level Avionics Technicians.</li><li>Maintains, repairs, and installs various types of electronic equipment and related devices.</li><li>Applies technical knowledge of electronics principles in determining malfunctions and applies skill in restoring equipment operations.</li><li>Must be able to work without direct supervision.</li><li>Performs all other duties as assigned and requested.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Must have High School Diploma, or have completed relevant military and/or vocational technical school curriculum</p><p>Minimum of three years of actual Aircraft Avionics and/or GCS maintenance experience required</p><p>Minimum of one-year actual experience on MQ-9 Aircraft/GCS, as an Avionics Technician</p><p>Must have comprehensive knowledge of basic and complex electronics maintenance and repair</p><p>Must have comprehensive knowledge of RFF systems, components, and accessories</p><p>Must possess comprehensive knowledge of technical publications related to aircraft electronics maintenance</p><p>Must know theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a thorough understanding of electrical and electronic principles</p><p>Must be capable of using and reading blueprints, wiring diagrams, and data tables</p><p>Must be eligible to gain and maintain one of the following IAT Level II certifications: CCNA Security, CySA+, GICSP, Security+ CE, SSCP, or GSEC, IAW DOD 8570.01-M commensurate with the assigned duties within 90 days of hire or after the second deployment</p><p>Must be able to inspect and operate ground support and auxiliary equipment</p><p>Must achieve a passing grade in all required courses/certifications for continued employment, as needed</p><p>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment</p><p>Must be able to Deploy to Forward Locations (other countries) as Directed by the Government</p><p>Must be able to lift, carry and/or wear Military Issued Equipment in excess of 50 pounds for extended periods</p><p>Must be able to speak, read, write, and understand English</p><p>Must have had an Active Secret US Government Clearance within the last 12 months. Note: US citizenship is required to obtain a Secret clearance.</p><p>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</p><p>Must submit updated SF-86 within 30 days of hire start date</p><p>Must have current/active State Issued Driver s License</p><p>Must have valid U.S. Passport with a minimum of two years remaining with at least two facing pairs (four total) of blank Visa pages</p><p>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</p><p>Preferred Qualifications:</p><ul><li>Current IAT Level II Certification</li><li>RPA Deployment Experience</li><li>Prior Experience as a Defense Contractor</li><li>Avionics Technician Experience within the last 10 years</li></ul>

<p><h4>Job Description</h4> <p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Member will coordinate and supervise the work effort of assigned subordinate maintenance personnel in support of the unit’s daily RPA maintenance operations. Member will perform and inspect organizational and intermediate level electronic maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply comprehensive technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers’ manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.</p> <p>USAF equivalent position is Avionics Technician Journeyman.</p> <h4>Essential Responsibilities:</h4> <ul> <li>Applies comprehensive technical knowledge to solve unusually complex problems that affect operational and maintenance capabilities.</li> <li>Requires a comprehensive understanding of the interrelationships of circuits and associated systems.</li> <li>Exercises independent judgment and leadership in performing assigned tasks in conjunction with designated direction from Production Staff, Avionics Technician Leads, or Avionics/Com Technician III’s.</li> <li>Uses common and complex test instruments in the performance of assigned duties.</li> <li>Provides technical and directional leadership guidance to lower-level Avionics Technicians.</li> <li>Provides training to lower-level Avionics Technicians.</li> <li>Maintains, repairs, and installs various types of electronic equipment and related devices.</li> <li>Applies technical knowledge of electronics principles in determining malfunctions and applies skill in restoring equipment operations.</li> <li>Must be able to work without direct supervision.</li> <li>Performs all other duties as assigned and requested.</li> </ul> <h4>Minimum Requirements</h4> <ul> <li>Must have high school diploma, or have completed relevant military and/or vocational technical school curriculum.</li> <li>Minimum of three years of actual aircraft avionics and/or GCS maintenance experience required.</li> <li>Minimum of one-year actual experience on MQ-9 aircraft/GCS, as an Avionics Technician.</li> <li>Must have comprehensive knowledge of basic and complex electronics maintenance and repair.</li> <li>Must have comprehensive knowledge of RFF systems, components, and accessories.</li> <li>Must possess comprehensive knowledge of technical publications related to aircraft electronics maintenance.</li> <li>Must know theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a thorough understanding of electrical and electronic principles.</li> <li>Must be capable of using and reading blueprints, wiring diagrams, and data tables.</li> <li>Must be eligible to gain and maintain one of the following IAT Level II certifications: CCNA Security, CySA+, GICSP, Security+ CE, SSCP, or GSEC, IAW DOD 8570.01-M commensurate with the assigned duties within 90 days of hire or after the second deployment.</li> <li>Must be able to inspect and operate ground support and auxiliary equipment.</li> <li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li> <li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li> <li>Must be able to deploy to forward locations (other countries) as directed by the government.</li> <li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li> <li>Must be able to speak, read, write, and understand English.</li> <li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li> <li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li> <li>Must submit updated SF-86 within 30 days of hire start date.</li> <li>Must have current/active state issued driver’s license.</li> <li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li> <li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li> </ul> <h4>Preferred Qualifications</h4> <ul> <li>Current IAT Level II Certification.</li> <li>RPA Deployment Experience.</li> <li>Prior experience as a defense contractor.</li> <li>Avionics Technician experience within the last 10 years.</li> </ul></p><p></p>

<p><h4>Job Description</h4> <p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Member will coordinate and supervise the work effort of assigned subordinate maintenance personnel in support of the unit’s daily RPA maintenance operations. Member will perform and inspect organizational and intermediate level electronic maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply advanced technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers’ manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.</p> <p>USAF equivalent position is Avionics Technician Craftsman.</p> <h4>Essential Responsibilities:</h4> <ul> <li>Applies advanced technical knowledge to solve unusually complex problems that affect operational and maintenance capabilities.</li> <li>Requires an advanced understanding of the interrelationships of circuits and associated systems.</li> <li>Exercises independent judgment and leadership in performing assigned tasks in conjunction with designated direction from Production Staff and/or Avionic Leads.</li> <li>Uses common and complex test instruments in the performance of assigned duties.</li> <li>Provides technical and directional leadership guidance to lower-level avionic technicians.</li> <li>Provides training to lower-level Avionic Technicians.</li> <li>Maintains, repairs, and installs various types of electronic equipment and related devices.</li> <li>Applies advanced technical knowledge of electronics principles in determining malfunctions and applies skill in restoring equipment operations.</li> <li>Must be able to work without direct supervision.</li> <li>Performs all other duties as assigned as requested.</li> </ul> <h4>Minimum Requirements:</h4> <ul> <li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li> <li>Minimum of five years of actual aircraft avionics and GCS maintenance experience required.</li> <li>Minimum of two years’ actual experience on MQ-9 aircraft and GCS, as an Avionics Technician.</li> <li>Must have advanced knowledge of basic and complex electronics maintenance and repair.</li> <li>Must have advanced knowledge of RFF systems, components, and accessories.</li> <li>Must possess advanced knowledge of technical publications related to aircraft electronics maintenance.</li> <li>Must know theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a thorough understanding of electrical and electronic principles.</li> <li>Must be capable of using and reading blueprints, wiring diagrams, and data tables.</li> <li>Must be eligible to gain and maintain one of the following IAT Level II certifications: CCNA Security, CySA+, GICSP, Security+ CE, SSCP, or GSEC, IAW DOD 8570.01-M commensurate with the assigned duties within 90 days of hire or before second deployment.</li> <li>Must be able to inspect and operate ground support and auxiliary equipment.</li> <li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li> <li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li> <li>Must be able to deploy to forward locations (other countries) as directed by the government.</li> <li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li> <li>Must be able to speak, read, write, and understand English.</li> <li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li> <li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li> <li>Must have current/active state issued driver’s license.</li> <li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li> <li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li> </ul> <h4>Preferred Qualifications:</h4> <ul> <li>Associate degree in a relevant career field.</li> <li>Current IAT Level II Certification.</li> <li>RPA deployment experience.</li> <li>Prior experience as a defense contractor.</li> <li>Avionics technician experience within the last 10 years.</li> </ul></p><p></p>

<p><h4>Job description</h4> <p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Member will coordinate and supervise the work effort of assigned subordinate maintenance personnel in support of the unit’s daily RPA maintenance operations. Member will perform and inspect organizational and intermediate level electronic maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply advanced technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers’ manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.</p> <p>USAF equivalent position is Avionics Technician Craftsman.</p> <h4>Essential responsibilities:</h4> <ul> <li>Applies advanced technical knowledge to solve unusually complex problems that affect operational and maintenance capabilities.</li> <li>Requires an advanced understanding of the interrelationships of circuits and associated systems.</li> <li>Exercises independent judgment and leadership in performing assigned tasks in conjunction with designated direction from production staff and/or avionic leads.</li> <li>Uses common and complex test instruments in the performance of assigned duties.</li> <li>Provides technical and directional leadership guidance to lower-level avionic technicians.</li> <li>Provides training to lower-level avionic technicians.</li> <li>Maintains, repairs, and installs various types of electronic equipment and related devices.</li> <li>Applies advanced technical knowledge of electronics principles in determining malfunctions and applies skill in restoring equipment operations.</li> <li>Must be able to work without direct supervision.</li> <li>Performs all other duties as assigned or requested.</li> </ul> <h4>Minimum requirements:</h4> <ul> <li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li> <li>Minimum of five years of actual aircraft avionics and GCS maintenance experience required.</li> <li>Minimum of two years’ actual experience on MQ-9 aircraft and GCS, as an avionics technician.</li> <li>Must have advanced knowledge of basic and complex electronics maintenance and repair.</li> <li>Must have advanced knowledge of RFF systems, components, and accessories.</li> <li>Must possess advanced knowledge of technical publications related to aircraft electronics maintenance.</li> <li>Must know theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a thorough understanding of electrical and electronic principles.</li> <li>Must be capable of using and reading blueprints, wiring diagrams, and data tables.</li> <li>Must be eligible to gain and maintain one of the following IAT Level II certifications: CCNA Security, CySA+, GICSP, Security+ CE, SSCP, or GSEC, IAW DOD 8570.01-M commensurate with the assigned duties within 90 days of hire or before second deployment.</li> <li>Must be able to inspect and operate ground support and auxiliary equipment.</li> <li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li> <li>Employee must meet all OCONUS deployment criteria, including pre-deployment medical screening, as a condition of employment.</li> <li>Must be able to deploy to forward locations (other countries) as directed by the government.</li> <li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li> <li>Must be able to speak, read, write, and understand English.</li> <li>Must submit updated SF-86 within 30 days of hire start date.</li> <li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li> <li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li> <li>Must have current/active state issued driver’s license.</li> <li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li> <li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li> </ul> <h4>Preferred qualifications:</h4> <ul> <li>Associate degree in a relevant career field.</li> <li>Current IAT Level II certification.</li> <li>RPA deployment experience.</li> <li>Prior experience as a defense contractor.</li> <li>Avionics technician experience within the last 10 years.</li> </ul></p><p></p>

<p>Employee will be part of the Deployment Pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Member will coordinate and supervise the work effort of assigned subordinate maintenance personnel in support of the unit s daily RPA maintenance operations. Member will perform and inspect organizational and intermediate level electronic maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply advanced technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.USAF equivalent position is Avionics Technician Craftsman.</p><p><b>Essential Responsibilities:</b></p><ul><li>Applies advanced technical knowledge to solve unusually complex problems that affect operational and maintenance capabilities.</li><li>Requires an advanced understanding of the interrelationships of circuits and associated systems.</li><li>Exercises independent judgment and leadership in performing assigned tasks in conjunction with designated direction from Production Staff and/or Avionic Leads.</li><li>Uses common and complex test instruments in the performance of assigned duties.</li><li>Provides technical and directional leadership guidance to lower-level avionic technicians.</li><li>Provides training to lower-level Avionic Technicians.</li><li>Maintains, repairs, and installs various types of electronic equipment and related devices.</li><li>Applies advanced technical knowledge of electronics principles in determining malfunctions and applies skill in restoring equipment operations.</li><li>Must be able to work without direct supervision.</li><li>Performs all other duties as assigned as requested.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Must have High School Diploma or have completed relevant military and/or vocational technical school curriculum.</li><li>Minimum of five years of actual Aircraft Avionics and GCS maintenance experience required.</li><li>Minimum of two years actual experience on MQ-9 aircraft and GCS, as an Avionics Technician.</li><li>Must have advanced knowledge of basic and complex electronics maintenance and repair.</li><li>Must have advanced knowledge of RFF systems, components, and accessories.</li><li>Must possess advanced knowledge of technical publications related to aircraft electronics maintenance.</li><li>Must know theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a thorough understanding of electrical and electronic principles.</li><li>Must be capable of using and reading blueprints, wiring diagrams, and data tables.</li><li>Must be eligible to gain and maintain one of the following IAT Level II certifications: CCNA Security, CySA+, GICSP, Security+ CE, SSCP, or GSEC, IAW DOD 8570.01-M commensurate with the assigned duties within 90 days of hire or before second deployment.</li><li>Must be able to inspect and operate ground support and auxiliary equipment.</li><li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li><li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li><li>Must be able to Deploy to Forward Locations (other countries) as Directed by the Government</li><li>Must be able to lift, carry and/or wear Military Issued Equipment in excess of 50 pounds for extended periods.</li><li>Must be able to speak, read, write, and understand English.</li><li>Must submit updated SF-86 within 30 days of hire start date.</li><li>Must have had an Active Secret US Government Clearance within the last 12 months. Note: US citizenship is required to obtain a Secret clearance.</li><li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li><li>Must have current/active State Issued Driver s License.</li><li>Must have valid U.S. Passport with a minimum of two years remaining with at least two facing pairs (four total) of blank Visa pages.</li><li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li></ul><p>Preferred Qualifications:</p><ul><li>Associate degree in a relevant career field.</li><li>Current IAT Level II Certification.</li><li>RPA Deployment Experience.</li><li>Prior experience as a Defense Contractor.</li><li>Avionics Technician experience within the last 10 years.</li></ul>