Class B Drivers Jobs
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<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking a detail-oriented QA analyst with 3–5 years of experience in software quality assurance across mobile applications, web platforms, and CMS-driven digital experiences. The ideal candidate will be responsible for validating functionality, UI/UX consistency, responsive behavior, accessibility, and content quality across enterprise digital products. This role combines functional testing, cross-device validation, content QA, and defect management, with strong collaboration across development, design, content, QA, and product teams in an Agile/Scrum environment.</p>
<h4>Role responsibilities</h4>
<p><strong>Test planning & test case design</strong><br>
Review business requirements, user stories, acceptance criteria, and design specifications. Create and maintain:</p>
<ul>
<li>Test plans</li>
<li>Test cases</li>
<li>Test scenarios</li>
<li>Regression suites</li>
<li>Edge-case validation scenarios</li>
</ul>
<p>Ensure proper test coverage across functional, UI, content, accessibility, and integration requirements.</p>
<p><strong>Mobile application testing</strong><br>
Perform functional and UI testing on iOS and Android applications across multiple devices, OS versions, and screen sizes. Validate:</p>
<ul>
<li>Navigation flows</li>
<li>Responsive layouts</li>
<li>Platform-specific behaviors</li>
<li>Offline behavior</li>
<li>Push notifications</li>
<li>Deep linking</li>
<li>App lifecycle scenarios</li>
</ul>
<p>Test native, hybrid, and cross-platform mobile applications.</p>
<p><strong>Web application testing</strong><br>
Execute functional, regression, exploratory, and responsive testing on websites and web applications. Validate consistent behavior across:</p>
<ul>
<li>Desktop</li>
<li>Tablet</li>
<li>Mobile breakpoints</li>
</ul>
<p>Perform cross-browser testing on:</p>
<ul>
<li>Chrome</li>
<li>Safari</li>
<li>Firefox</li>
<li>Edge</li>
</ul>
<p><strong>Content QA & CMS validation</strong><br>
Review CMS-authored content and pages for:</p>
<ul>
<li>Content accuracy</li>
<li>Formatting consistency</li>
<li>Brand compliance</li>
<li>Editorial standards</li>
<li>Broken links</li>
<li>Image/video rendering</li>
<li>Metadata</li>
<li>Alt text</li>
<li>URL structures</li>
</ul>
<p>Perform multilingual and RTL (Arabic) content QA where applicable. Validate authored content within AEM or comparable CMS environments.</p>
<p><strong>UI/UX validation</strong><br>
Compare implemented screens and pages against Figma or approved design files. Identify and report:</p>
<ul>
<li>Spacing inconsistencies</li>
<li>Typography mismatches</li>
<li>Layout defects</li>
<li>Responsive issues</li>
<li>Visual alignment problems</li>
</ul>
<p>Ensure high visual and interaction quality across platforms.</p>
<p><strong>Cross-device & cross-browser testing</strong><br>
Validate functionality and appearance across multiple browsers and devices using:</p>
<ul>
<li>Physical devices</li>
<li>Emulators/simulators</li>
<li>Cloud testing platforms such as BrowserStack or Sauce Labs</li>
</ul>
<p>Verify responsive rendering and device-specific behaviors.</p>
<p><strong>Accessibility testing</strong><br>
Perform accessibility validation aligned with WCAG 2.1 AA standards. Validate:</p>
<ul>
<li>Keyboard navigation</li>
<li>Color contrast</li>
<li>Alt text</li>
<li>Semantic structure</li>
<li>Screen reader compatibility</li>
<li>Focus states</li>
</ul>
<p>Use accessibility testing tools to identify and document issues.</p>
<p><strong>Defect management</strong><br>
Log clear and reproducible defects using JIRA, ServiceNow, or similar tools. Include:</p>
<ul>
<li>Reproduction steps</li>
<li>Expected vs actual results</li>
<li>Screenshots/videos</li>
<li>Environment details</li>
<li>Device/browser information</li>
</ul>
<p>Track defects through resolution, retesting, and closure.</p>
<p><strong>Regression & release testing</strong><br>
Execute regression test suites for every release cycle. Support:</p>
<ul>
<li>Smoke testing</li>
<li>Sanity testing</li>
<li>UAT validation</li>
<li>Production verification</li>
</ul>
<p>Coordinate release sign-offs with stakeholders and project teams.</p>
<p><strong>API & integration testing</strong><br>
Perform basic API testing using Postman or similar tools. Validate:</p>
<ul>
<li>API responses</li>
<li>Status codes</li>
<li>Data integrity</li>
<li>Error handling</li>
<li>Backend integration behavior</li>
</ul>
<p><strong>Collaboration</strong><br>
Work closely with developers, designers, content authors, product owners, and QA team members in Agile/Scrum environments. Participate in:</p>
<ul>
<li>Sprint planning</li>
<li>Backlog refinement</li>
<li>Daily standups</li>
<li>Retrospectives</li>
</ul>
<p><strong>Continuous improvement</strong><br>
Identify gaps in test coverage and QA processes. Contribute to QA documentation, checklists, and testing standards. Stay current with QA methodologies, accessibility standards, and testing tools.</p>
<h4>Requirements</h4>
<p>3–5 years of experience in software quality assurance and testing.</p>
<p>Hands-on experience testing both mobile applications and web applications.</p>
<p>Experience performing content QA on CMS-authored websites.</p>
<p>Familiarity with Adobe Experience Manager (AEM) or comparable CMS platforms such as:</p>
<ul>
<li>Sitecore</li>
<li>Optimizely</li>
<li>WordPress</li>
<li>Contentful</li>
</ul>
<p>Experience working within Agile/Scrum delivery teams.</p>
<h4>Core technical requirements</h4>
<p><strong>Mobile testing</strong><br>
Experience testing applications on:</p>
<ul>
<li>iOS</li>
<li>Android</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>Native apps</li>
<li>Flutter</li>
<li>React Native</li>
<li>Hybrid applications</li>
</ul>
<p>Experience using:</p>
<ul>
<li>Physical devices</li>
<li>Simulators</li>
<li>Emulators</li>
</ul>
<p>Understanding of mobile-specific behaviors such as:</p>
<ul>
<li>Permissions</li>
<li>Notifications</li>
<li>Deep links</li>
<li>Offline states</li>
<li>App lifecycle handling</li>
</ul>
<p>Familiarity with TestFlight, Firebase App Distribution, or similar tools.</p>
<p><strong>Web testing</strong><br>
Strong experience with:</p>
<ul>
<li>Functional testing</li>
<li>Regression testing</li>
<li>Exploratory testing</li>
<li>Cross-browser testing</li>
<li>Responsive testing</li>
</ul>
<p>Familiarity with browser developer tools for:</p>
<ul>
<li>DOM inspection</li>
<li>Console debugging</li>
<li>Network analysis</li>
</ul>
<p>Experience using BrowserStack, Sauce Labs, or similar cloud testing platforms.</p>
<p><strong>Content & CMS testing</strong><br>
Experience validating:</p>
<ul>
<li>CMS-authored pages</li>
<li>Metadata</li>
<li>Alt text</li>
<li>Structured URLs</li>
<li>Structured data</li>
<li>Media rendering</li>
<li>Redirects</li>
</ul>
<p>Familiarity with multilingual and RTL content validation.</p>
<p>Basic familiarity with AEM authoring environments or similar CMS platforms.</p>
<p><strong>Accessibility, quality & standards</strong><br>
Working knowledge of WCAG 2.1 AA accessibility standards.</p>
<p>Familiarity with accessibility tools such as:</p>
<ul>
<li>axe DevTools</li>
<li>WAVE</li>
<li>Lighthouse</li>
</ul>
<p>Understanding of:</p>
<ul>
<li>SEO fundamentals</li>
<li>Metadata validation</li>
<li>Canonical tags</li>
<li>Structured data</li>
</ul>
<p>Awareness of Core Web Vitals and page performance behavior.</p>
<p><strong>Tools & collaboration</strong><br>
Experience with:</p>
<ul>
<li>JIRA</li>
<li>ServiceNow</li>
<li>Zephyr</li>
<li>TestRail</li>
<li>Confluence</li>
<li>SharePoint</li>
<li>API testing using Postman or similar tools</li>
<li>Basic Git knowledge for accessing documentation and test artifacts</li>
</ul>
<p>Strong written and verbal communication skills.</p>
<h4>Nice to have</h4>
<p>Experience with automation testing tools/frameworks such as:</p>
<ul>
<li>Selenium</li>
<li>Cypress</li>
<li>Playwright</li>
<li>Appium</li>
<li>XCUITest</li>
<li>Espresso</li>
</ul>
<p>Familiarity with performance testing tools:</p>
<ul>
<li>JMeter</li>
<li>k6</li>
<li>Lighthouse</li>
</ul>
<p>Experience validating:</p>
<ul>
<li>Adobe Analytics</li>
<li>Google Analytics</li>
<li>Tealium</li>
<li>Adobe Target implementations</li>
</ul>
<p>ISTQB or equivalent QA certification.</p>
<p>Experience with CI/CD pipelines and automated test integrations.</p>
<p>Arabic language reading ability for RTL content QA.</p>
<h4>Soft skills</h4>
<ul>
<li>Exceptional attention to detail and visual accuracy</li>
<li>Strong analytical and problem-solving abilities</li>
<li>Clear and concise communication skills</li>
<li>Ability to manage multiple testing workstreams and deadlines</li>
<li>Structured and methodical approach to testing and documentation</li>
<li>Strong collaboration and teamwork mindset</li>
</ul>
<h4>Education</h4>
<p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field — or equivalent practical experience.</p></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking a detail-oriented QA analyst with 3–5 years of experience in software quality assurance across mobile applications, web platforms, and CMS-driven digital experiences. The ideal candidate will be responsible for validating functionality, UI/UX consistency, responsive behavior, accessibility, and content quality across enterprise digital products. This role combines functional testing, cross-device validation, content QA, and defect management, with strong collaboration across development, design, content, QA, and product teams in an Agile/Scrum environment.</p>
<h4>Role responsibilities</h4>
<p><strong>Test planning & test case design</strong><br>
Review business requirements, user stories, acceptance criteria, and design specifications. Create and maintain:</p>
<ul>
<li>Test plans</li>
<li>Test cases</li>
<li>Test scenarios</li>
<li>Regression suites</li>
<li>Edge-case validation scenarios</li>
</ul>
<p>Ensure proper test coverage across functional, UI, content, accessibility, and integration requirements.</p>
<p><strong>Mobile application testing</strong><br>
Perform functional and UI testing on iOS and Android applications across multiple devices, OS versions, and screen sizes. Validate:</p>
<ul>
<li>Navigation flows</li>
<li>Responsive layouts</li>
<li>Platform-specific behaviors</li>
<li>Offline behavior</li>
<li>Push notifications</li>
<li>Deep linking</li>
<li>App lifecycle scenarios</li>
</ul>
<p>Test native, hybrid, and cross-platform mobile applications.</p>
<p><strong>Web application testing</strong><br>
Execute functional, regression, exploratory, and responsive testing on websites and web applications. Validate consistent behavior across:</p>
<ul>
<li>Desktop</li>
<li>Tablet</li>
<li>Mobile breakpoints</li>
</ul>
<p>Perform cross-browser testing on:</p>
<ul>
<li>Chrome</li>
<li>Safari</li>
<li>Firefox</li>
<li>Edge</li>
</ul>
<p><strong>Content QA & CMS validation</strong><br>
Review CMS-authored content and pages for:</p>
<ul>
<li>Content accuracy</li>
<li>Formatting consistency</li>
<li>Brand compliance</li>
<li>Editorial standards</li>
<li>Broken links</li>
<li>Image/video rendering</li>
<li>Metadata</li>
<li>Alt text</li>
<li>URL structures</li>
</ul>
<p>Perform multilingual and RTL (Arabic) content QA where applicable. Validate authored content within AEM or comparable CMS environments.</p>
<p><strong>UI/UX validation</strong><br>
Compare implemented screens and pages against Figma or approved design files. Identify and report:</p>
<ul>
<li>Spacing inconsistencies</li>
<li>Typography mismatches</li>
<li>Layout defects</li>
<li>Responsive issues</li>
<li>Visual alignment problems</li>
</ul>
<p>Ensure high visual and interaction quality across platforms.</p>
<p><strong>Cross-device & cross-browser testing</strong><br>
Validate functionality and appearance across multiple browsers and devices using:</p>
<ul>
<li>Physical devices</li>
<li>Emulators/simulators</li>
<li>Cloud testing platforms such as BrowserStack or Sauce Labs</li>
</ul>
<p>Verify responsive rendering and device-specific behaviors.</p>
<p><strong>Accessibility testing</strong><br>
Perform accessibility validation aligned with WCAG 2.1 AA standards. Validate:</p>
<ul>
<li>Keyboard navigation</li>
<li>Color contrast</li>
<li>Alt text</li>
<li>Semantic structure</li>
<li>Screen reader compatibility</li>
<li>Focus states</li>
</ul>
<p>Use accessibility testing tools to identify and document issues.</p>
<p><strong>Defect management</strong><br>
Log clear and reproducible defects using JIRA, ServiceNow, or similar tools. Include:</p>
<ul>
<li>Reproduction steps</li>
<li>Expected vs actual results</li>
<li>Screenshots/videos</li>
<li>Environment details</li>
<li>Device/browser information</li>
</ul>
<p>Track defects through resolution, retesting, and closure.</p>
<p><strong>Regression & release testing</strong><br>
Execute regression test suites for every release cycle. Support:</p>
<ul>
<li>Smoke testing</li>
<li>Sanity testing</li>
<li>UAT validation</li>
<li>Production verification</li>
</ul>
<p>Coordinate release sign-offs with stakeholders and project teams.</p>
<p><strong>API & integration testing</strong><br>
Perform basic API testing using Postman or similar tools. Validate:</p>
<ul>
<li>API responses</li>
<li>Status codes</li>
<li>Data integrity</li>
<li>Error handling</li>
<li>Backend integration behavior</li>
</ul>
<p><strong>Collaboration</strong><br>
Work closely with developers, designers, content authors, product owners, and QA team members in Agile/Scrum environments. Participate in:</p>
<ul>
<li>Sprint planning</li>
<li>Backlog refinement</li>
<li>Daily standups</li>
<li>Retrospectives</li>
</ul>
<p><strong>Continuous improvement</strong><br>
Identify gaps in test coverage and QA processes. Contribute to QA documentation, checklists, and testing standards. Stay current with QA methodologies, accessibility standards, and testing tools.</p>
<h4>Requirements</h4>
<p>3–5 years of experience in software quality assurance and testing.</p>
<p>Hands-on experience testing both mobile applications and web applications.</p>
<p>Experience performing content QA on CMS-authored websites.</p>
<p>Familiarity with Adobe Experience Manager (AEM) or comparable CMS platforms such as:</p>
<ul>
<li>Sitecore</li>
<li>Optimizely</li>
<li>WordPress</li>
<li>Contentful</li>
</ul>
<p>Experience working within Agile/Scrum delivery teams.</p>
<h4>Core technical requirements</h4>
<p><strong>Mobile testing</strong><br>
Experience testing applications on:</p>
<ul>
<li>iOS</li>
<li>Android</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>Native apps</li>
<li>Flutter</li>
<li>React Native</li>
<li>Hybrid applications</li>
</ul>
<p>Experience using:</p>
<ul>
<li>Physical devices</li>
<li>Simulators</li>
<li>Emulators</li>
</ul>
<p>Understanding of mobile-specific behaviors such as:</p>
<ul>
<li>Permissions</li>
<li>Notifications</li>
<li>Deep links</li>
<li>Offline states</li>
<li>App lifecycle handling</li>
</ul>
<p>Familiarity with TestFlight, Firebase App Distribution, or similar tools.</p>
<p><strong>Web testing</strong><br>
Strong experience with:</p>
<ul>
<li>Functional testing</li>
<li>Regression testing</li>
<li>Exploratory testing</li>
<li>Cross-browser testing</li>
<li>Responsive testing</li>
</ul>
<p>Familiarity with browser developer tools for:</p>
<ul>
<li>DOM inspection</li>
<li>Console debugging</li>
<li>Network analysis</li>
</ul>
<p>Experience using BrowserStack, Sauce Labs, or similar cloud testing platforms.</p>
<p><strong>Content & CMS testing</strong><br>
Experience validating:</p>
<ul>
<li>CMS-authored pages</li>
<li>Metadata</li>
<li>Alt text</li>
<li>Structured URLs</li>
<li>Structured data</li>
<li>Media rendering</li>
<li>Redirects</li>
</ul>
<p>Familiarity with multilingual and RTL content validation.</p>
<p>Basic familiarity with AEM authoring environments or similar CMS platforms.</p>
<p><strong>Accessibility, quality & standards</strong><br>
Working knowledge of WCAG 2.1 AA accessibility standards.</p>
<p>Familiarity with accessibility tools such as:</p>
<ul>
<li>axe DevTools</li>
<li>WAVE</li>
<li>Lighthouse</li>
</ul>
<p>Understanding of:</p>
<ul>
<li>SEO fundamentals</li>
<li>Metadata validation</li>
<li>Canonical tags</li>
<li>Structured data</li>
</ul>
<p>Awareness of Core Web Vitals and page performance behavior.</p>
<p><strong>Tools & collaboration</strong><br>
Experience with:</p>
<ul>
<li>JIRA</li>
<li>ServiceNow</li>
<li>Zephyr</li>
<li>TestRail</li>
<li>Confluence</li>
<li>SharePoint</li>
<li>API testing using Postman or similar tools</li>
<li>Basic Git knowledge for accessing documentation and test artifacts</li>
</ul>
<p>Strong written and verbal communication skills.</p>
<h4>Nice to have</h4>
<p>Experience with automation testing tools/frameworks such as:</p>
<ul>
<li>Selenium</li>
<li>Cypress</li>
<li>Playwright</li>
<li>Appium</li>
<li>XCUITest</li>
<li>Espresso</li>
</ul>
<p>Familiarity with performance testing tools:</p>
<ul>
<li>JMeter</li>
<li>k6</li>
<li>Lighthouse</li>
</ul>
<p>Experience validating:</p>
<ul>
<li>Adobe Analytics</li>
<li>Google Analytics</li>
<li>Tealium</li>
<li>Adobe Target implementations</li>
</ul>
<p>ISTQB or equivalent QA certification.</p>
<p>Experience with CI/CD pipelines and automated test integrations.</p>
<p>Arabic language reading ability for RTL content QA.</p>
<h4>Soft skills</h4>
<ul>
<li>Exceptional attention to detail and visual accuracy</li>
<li>Strong analytical and problem-solving abilities</li>
<li>Clear and concise communication skills</li>
<li>Ability to manage multiple testing workstreams and deadlines</li>
<li>Structured and methodical approach to testing and documentation</li>
<li>Strong collaboration and teamwork mindset</li>
</ul>
<h4>Education</h4>
<p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field — or equivalent practical experience.</p></p><p></p>
<p><br></p><p>The opportunity</p><p>We are seeking a Deal Specialist to join our MENA Pursuits Excellence team, based in Pakistan, Lebanon, or Jordan, as part of the Markets Enablement function. This role plays a pivotal part in supporting strategic and high-value pursuits across the MENA region. You will serve as the central driver for pursuit planning, coordination, and execution partnering with client-serving teams to deliver winning proposals and compelling deal strategies.</p><p>You will be at the forefront of enabling EY to win in the marketplace by applying Gold Standard Pursuit Process (GSPP) principles, leveraging leading tools and resources, and driving disciplined, collaborative execution across multidisciplinary teams.</p><p>Your key responsibilities</p><ul><li>Manage the end-to-end pursuit lifecycle from qualification to close, ensuring timely and high-quality deliverables aligned with firm protocols.</li><li>Drive and track pursuit project plans, timelines, workstreams, interdependencies, and key milestones.</li><li>Facilitate pursuit strategy discussions and help craft differentiated win themes focused on client needs while protecting EY s interests.</li><li>Develop compelling client-facing content including proposals, executive summaries, and presentations in collaboration with stakeholders.</li><li>Plan and support orals preparation and strategic messaging for client meetings and final presentations.</li><li>Build and manage pursuit infrastructure using MS Teams, trackers, calendars, and status updates.</li><li>Coordinate with creative services, insights professionals, and other internal resources to elevate proposal quality.</li><li>Capture knowledge and lessons learned to enhance EY s pursuit best practices and tools.</li><li>Apply and promote the use of AI-enabled proposal development tools to drive innovation and efficiency.</li><li>Act as the glue of the pursuit team keeping everyone aligned, engaged, and focused on the win strategy.</li><li>Build strong relationships with Service Line, Account, and Business Development leaders.</li><li>Collaborate closely with the Deal Leader to maintain internal updates, governance checkpoints, and leadership engagement.</li></ul><p>Skills and attributes for success</p><ul><li>Strong project management and organizational skills with high attention to detail.</li><li>Excellent written and verbal communication skills; able to write in a clear, persuasive, and client-centric manner.</li><li>Deep understanding of pursuit and/or business development environments.</li><li>Ability to influence and challenge teams constructively to drive strategic thinking and quality output.</li><li>Confident working in fast-paced, deadline-driven environments with competing priorities.</li><li>Creative, solutions-oriented, and adept at leveraging tools and resources.</li><li>Strong interpersonal and leadership presence; works well with varying styles and seniorities.</li><li>Demonstrated ability to work independently and manage multiple stakeholders simultaneously.</li></ul><p>Ideally, you ll also</p><ul><li>Have experience in proposal writing and communications, preferably within a professional services environment.</li><li>Be familiar with the MENA region s business culture and client expectations.</li><li>Possess business proficiency in Arabic (a plus but not required).</li></ul><p>What we look for</p><p>We are seeking a highly motivated, collaborative, and strategic individual with a passion for pursuit excellence. You ll thrive in this role if you have a proactive mindset, enjoy solving complex problems, and can drive outcomes across multiple stakeholders and deadlines. You must be resourceful, self-driven, and committed to creating compelling value propositions that win clients and build trust.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong project management and organizational skills with high attention to detail.</li><li>Excellent written and verbal communication skills; able to write in a clear, persuasive, and client-centric manner.</li><li>Deep understanding of pursuit and/or business development environments.</li><li>Ability to influence and challenge teams constructively to drive strategic thinking and quality output.</li><li>Confident working in fast-paced, deadline-driven environments with competing priorities.</li><li>Creative, solutions-oriented, and adept at leveraging tools and resources.</li><li>Strong interpersonal and leadership presence; works well with varying styles and seniorities.</li><li>Demonstrated ability to work independently and manage multiple stakeholders simultaneously.</li><li>Have experience in proposal writing and communications, preferably within a professional services environment.</li><li>Be familiar with the MENA region s business culture and client expectations.</li><li>Possess business proficiency in Arabic (a plus but not required).</li></ul><p>We are seeking a highly motivated, collaborative, and strategic individual with a passion for pursuit excellence. You ll thrive in this role if you have a proactive mindset, enjoy solving complex problems, and can drive outcomes across multiple stakeholders and deadlines. You must be resourceful, self-driven, and committed to creating compelling value propositions that win clients and build trust.</p>
<strong>Overview</strong> <br> <br> <p> <strong>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</strong> </p> <p> </p> <p>Dining Facility Supervisor is responsible for the day-to-day food service operation. DFAC Supervisors will food service operations to include preparation and service of food, sanitation, housekeeping, maintenance and repair and special events in accordance with the performance work statement.</p> <br> <strong>Responsibilities</strong> <br> <br> <ul> <li>The Dining Facility Supervisor shall be responsible for the issuance of daily work instructions, menu preparation, stores movement, preventative maintenance, quality, customer satisfaction and personnel and subcontractor safety and supervision.</li> <li>Responsible for communicating and upholding company standards, leading by example, working as a team to provide professional food services.</li> <li>Shall assist the DFAC Manager as required and lead operations in absence of the DFAC Manager. Food service operation services are 24/7/365 to include: DFAC management, cooking, food preparation, baking, serving, replenishing food and providing support to storeroom operations.</li> <li>Ensure customer flow rate corresponds with the serving line flow rate.</li> <li>Shall conduct all food handling, storage, receiving and transferring of subsistence in strict accordance with the applicable Tri-Service Food Code and keep records of all food received and stored as required, verifying proper handling and storage procedures are used.</li> <li>Shall ensure proper posting of the daily/weekly menus.</li> <li>Manage subcontractor performance with food preparation, food serving, cashier operations, cleanliness of the dining areas, serving lines, kitchens, temperature danger zones, dishwashing area and storage areas IAW with PWS and SOPs.</li> <li>Maintain all equipment accountability and serviceability and turn-in and ordering of stockage levels.</li> <li>Ensure that all employees are always in compliance with all established Safety Policies and Regulations.</li> <li>Direct and ensure that HACCP procedures are followed.</li> <li>Responsible for monitoring other local nationals in accordance with AFCENT Instruction (AFCENT-I) 32-1002.</li> <li>Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas.</li> <li>Responsible for ensuring precise execution of company time reporting procedures and accurate completion of timesheet.</li> <li>Shall perform escort duties.</li> <li>Performs other duties and assignments as required.</li> <li>The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities and qualifications required of employees to perform this job.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <p> <strong>Minimum qualifications</strong> </p> <p> <strong>Education/Certifications: </strong> </p> <ul> <li>Must have a High School diploma or equivalent, associate degree preferred.</li> <li>Must have or shall be able to pass and maintain a current Serve-Safe certification.</li> <li>Must be certified or shall be willing to receive certification to drive up to a 10K forklift.</li> <li>Must be able to or shall be willing to learn to drive manual transmission vehicles.</li> <li>Must have a current, valid US Passport and US or Local Driver s License.</li> <li>Must have and maintain a valid U. S. SECRET or Interim Secret Security Clearance prior to deployment.</li> <li>Must be able to read, write, speak and understand English fluently.</li> <li>Must be able to pass MOD18 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li> </ul> <p> <strong>Experience:</strong> </p> <ul> <li>A minimum of five (5) years of experience in commercial or military food service within the past 5 years, with one 1 year of experience working in a large food service operation, cafeteria style or multi-entr e menu service, performing facility attendant service and at least three (3) years of supervisory experience.</li> </ul> <p> <strong>Skills:</strong> </p> <ul> <li>Must be proficient in Tri-Service Food Code, Food Safety Program AFI 34-239, AFMAN 34-240, Food Service Program Management Armed Forces Recipe System, inventory control, HACCP, and the U.S Department of Health and Human Services Food Code standards.</li> <li>Thorough understanding of quality customer food service and preparation of nutritional meals.</li> <li>Must be able to work under pressure.</li> <li>Service oriented.</li> </ul> <p><br></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking an experienced senior Salesforce Agentforce to lead the design and delivery of enterprise-grade AI agent solutions using Salesforce Agentforce. This role requires deep expertise in Agentforce architecture, Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), and the Salesforce platform. You will work closely with business stakeholders, architects, delivery teams, and executive leadership to identify AI use cases, define solution architectures, and drive successful Agentforce implementations across complex enterprise environments.</p>
<h4>Role responsibilities</h4>
<ul>
<li>Lead Agentforce discovery workshops to identify high-value AI use cases and assess solution fit.</li>
<li>Define agent care plans, success metrics, adoption strategies, and implementation roadmaps.</li>
<li>Architect Agentforce solutions, including:<br>
- Agents and sub-agents<br>
- Topics<br>
- Actions (Apex, Flow, Prompt-based, and Invocable Actions)<br>
- Instructions and orchestration</li>
<li>Design grounding strategies using Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), vector databases, embedding and chunking techniques, and retrieval optimization for both structured and unstructured data.</li>
<li>Design scalable Salesforce platform architectures, including:<br>
- Data model<br>
- Sharing and visibility model<br>
- Security architecture</li>
<li>Develop solution extensions using Apex, Lightning Web Components (LWC), and Salesforce Flow.</li>
<li>Produce technical architecture documentation, solution blueprints, and executive presentations.</li>
<li>Establish architectural governance, implementation standards, and best practices to ensure scalability, reusability, and compliance with Agentforce platform guardrails.</li>
<li>Collaborate with delivery teams, data engineers, integration architects, and enterprise stakeholders across multi-system environments, including ERP, CRM, middleware, and external AI services.</li>
<li>Support pre-sales initiatives by contributing to solution design, effort estimation, demonstrations, and proof-of-concept (POC) development.</li>
<li>Provide technical leadership and mentoring to project teams throughout the solution lifecycle.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Proven experience delivering Salesforce Agentforce solutions in production environments or enterprise-scale proof of concepts.</li>
<li>Strong understanding of Agentforce architecture, including:<br>
- Agents<br>
- Sub-agents<br>
- Topics<br>
- Actions<br>
- Instructions<br>
- Orchestration</li>
<li>Experience facilitating AI use case discovery and designing agent care plans.</li>
<li>Strong expertise in Salesforce Data Cloud (Data 360), including:<br>
- Data modelling<br>
- Batch and streaming ingestion<br>
- Data harmonisation<br>
- Identity resolution</li>
<li>Deep understanding of Retrieval-Augmented Generation (RAG), including:<br>
- Vector databases<br>
- Embedding and chunking strategies<br>
- Retrieval optimisation<br>
- Grounding using Data Cloud and external knowledge sources</li>
<li>Strong Salesforce platform architecture experience covering:<br>
- Data modelling<br>
- Security architecture<br>
- Sharing and visibility model (OWD, Roles, Sharing Rules)</li>
<li>Advanced development skills in:<br>
- Apex<br>
- Lightning Web Components (LWC)<br>
- Salesforce Flow</li>
<li>Experience designing enterprise integration patterns connecting Agentforce with external systems.</li>
<li>Excellent stakeholder management and client-facing communication skills with the ability to present solutions to both technical and executive audiences.</li>
<li>Understanding of the Agentforce consumption model.</li>
<li>Experience with Agentforce Testing Center or equivalent AI testing frameworks.</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Knowledge of Model Context Protocol (MCP).</li>
<li>Experience with Agent-to-Agent (A2A) integration patterns.</li>
<li>Experience designing headless Salesforce architectures.</li>
<li>Agentblazer Legend status.</li>
<li>Agentforce FDE Ready Practitioner accreditation.</li>
</ul>
<h4>Preferred Salesforce certifications</h4>
<ul>
<li>Salesforce Application Architect</li>
<li>Salesforce Data Cloud Consultant</li>
<li>Salesforce Agentforce Specialist</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Fully remote engagement.</li>
<li>Opportunity to work on cutting-edge Salesforce AI and Agentforce implementations.</li>
<li>Collaborate with leading enterprise clients on large-scale digital transformation programmes.</li>
<li>Competitive contract rates and the opportunity to shape next-generation AI-powered customer experiences.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking an experienced senior Salesforce Agentforce to lead the design and delivery of enterprise-grade AI agent solutions using Salesforce Agentforce. This role requires deep expertise in Agentforce architecture, Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), and the Salesforce platform. You will work closely with business stakeholders, architects, delivery teams, and executive leadership to identify AI use cases, define solution architectures, and drive successful Agentforce implementations across complex enterprise environments.</p>
<h4>Role responsibilities</h4>
<ul>
<li>Lead Agentforce discovery workshops to identify high-value AI use cases and assess solution fit.</li>
<li>Define agent care plans, success metrics, adoption strategies, and implementation roadmaps.</li>
<li>Architect Agentforce solutions, including:<br>
- Agents and sub-agents<br>
- Topics<br>
- Actions (Apex, Flow, Prompt-based, and Invocable Actions)<br>
- Instructions and orchestration</li>
<li>Design grounding strategies using Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), vector databases, embedding and chunking techniques, and retrieval optimization for both structured and unstructured data.</li>
<li>Design scalable Salesforce platform architectures, including:<br>
- Data model<br>
- Sharing and visibility model<br>
- Security architecture</li>
<li>Develop solution extensions using Apex, Lightning Web Components (LWC), and Salesforce Flow.</li>
<li>Produce technical architecture documentation, solution blueprints, and executive presentations.</li>
<li>Establish architectural governance, implementation standards, and best practices to ensure scalability, reusability, and compliance with Agentforce platform guardrails.</li>
<li>Collaborate with delivery teams, data engineers, integration architects, and enterprise stakeholders across multi-system environments, including ERP, CRM, middleware, and external AI services.</li>
<li>Support pre-sales initiatives by contributing to solution design, effort estimation, demonstrations, and proof-of-concept (POC) development.</li>
<li>Provide technical leadership and mentoring to project teams throughout the solution lifecycle.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Proven experience delivering Salesforce Agentforce solutions in production environments or enterprise-scale proof of concepts.</li>
<li>Strong understanding of Agentforce architecture, including:<br>
- Agents<br>
- Sub-agents<br>
- Topics<br>
- Actions<br>
- Instructions<br>
- Orchestration</li>
<li>Experience facilitating AI use case discovery and designing agent care plans.</li>
<li>Strong expertise in Salesforce Data Cloud (Data 360), including:<br>
- Data modelling<br>
- Batch and streaming ingestion<br>
- Data harmonisation<br>
- Identity resolution</li>
<li>Deep understanding of Retrieval-Augmented Generation (RAG), including:<br>
- Vector databases<br>
- Embedding and chunking strategies<br>
- Retrieval optimisation<br>
- Grounding using Data Cloud and external knowledge sources</li>
<li>Strong Salesforce platform architecture experience covering:<br>
- Data modelling<br>
- Security architecture<br>
- Sharing and visibility model (OWD, Roles, Sharing Rules)</li>
<li>Advanced development skills in:<br>
- Apex<br>
- Lightning Web Components (LWC)<br>
- Salesforce Flow</li>
<li>Experience designing enterprise integration patterns connecting Agentforce with external systems.</li>
<li>Excellent stakeholder management and client-facing communication skills with the ability to present solutions to both technical and executive audiences.</li>
<li>Understanding of the Agentforce consumption model.</li>
<li>Experience with Agentforce Testing Center or equivalent AI testing frameworks.</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Knowledge of Model Context Protocol (MCP).</li>
<li>Experience with Agent-to-Agent (A2A) integration patterns.</li>
<li>Experience designing headless Salesforce architectures.</li>
<li>Agentblazer Legend status.</li>
<li>Agentforce FDE Ready Practitioner accreditation.</li>
</ul>
<h4>Preferred Salesforce certifications</h4>
<ul>
<li>Salesforce Application Architect</li>
<li>Salesforce Data Cloud Consultant</li>
<li>Salesforce Agentforce Specialist</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Fully remote engagement.</li>
<li>Opportunity to work on cutting-edge Salesforce AI and Agentforce implementations.</li>
<li>Collaborate with leading enterprise clients on large-scale digital transformation programmes.</li>
<li>Competitive contract rates and the opportunity to shape next-generation AI-powered customer experiences.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem.<br> RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains.<br> In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.<br> Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group.<br> With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market.<br> Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.<br> Job Overview We are seeking an experienced Senior Salesforce Agentforce to lead the design and delivery of enterprise-grade AI agent solutions using Salesforce Agentforce.<br> This role requires deep expertise in Agentforce architecture, Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), and the Salesforce platform.<br> You will work closely with business stakeholders, architects, delivery teams, and executive leadership to identify AI use cases, define solution architectures, and drive successful Agentforce implementations across complex enterprise environments.<br> Role Responsibilities Lead Agentforce discovery workshops to identify high-value AI use cases and assess solution fit.<br> Define agent care plans, success metrics, adoption strategies, and implementation roadmaps.<br> Architect Agentforce solutions, including: - Agents and sub-agents - Topics - Actions (Apex, Flow, Prompt-based, and Invocable Actions) - Instructions and orchestration Design grounding strategies using Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), vector databases, embedding and chunking techniques, and retrieval optimization for both structured and unstructured data.<br> Design scalable Salesforce platform architectures, including: - Data model - Sharing and visibility model - Security architecture Develop solution extensions using Apex, Lightning Web Components (LWC), and Salesforce Flow.<br> Produce technical architecture documentation, solution blueprints, and executive presentations.<br> Establish architectural governance, implementation standards, and best practices to ensure scalability, reusability, and compliance with Agentforce platform guardrails.<br> Collaborate with delivery teams, data engineers, integration architects, and enterprise stakeholders across multi-system environments, including ERP, CRM, middleware, and external AI services.<br> Support pre-sales initiatives by contributing to solution design, effort estimation, demonstrations, and proof-of-concept (POC) development.<br> Provide technical leadership and mentoring to project teams throughout the solution lifecycle.<br> Fully remote engagement.<br> Opportunity to work on cutting-edge Salesforce AI and Agentforce implementations.<br> Collaborate with leading enterprise clients on large-scale digital transformation programmes.<br> Competitive contract rates and the opportunity to shape next-generation AI-powered customer experiences.<br> Proven experience delivering Salesforce Agentforce solutions in production environments or enterprise-scale proof of concepts.<br> Strong understanding of Agentforce architecture, including: Agents Sub-agents Topics Actions Instructions Orchestration Experience facilitating AI use case discovery and designing agent care plans.<br> Strong expertise in Salesforce Data Cloud (Data 360), including: Data modelling Batch and streaming ingestion Data harmonisation Identity resolution Deep understanding of Retrieval-Augmented Generation (RAG), including: Vector databases Embedding and chunking strategies Retrieval optimisation Grounding using Data Cloud and external knowledge sources Strong Salesforce platform architecture experience covering: Data modelling Security architecture Sharing and visibility model (OWD, Roles, Sharing Rules) Advanced development skills in: Apex Lightning Web Components (LWC) Salesforce Flow Experience designing enterprise integration patterns connecting Agentforce with external systems.<br> Excellent stakeholder management and client-facing communication skills with the ability to present solutions to both technical and executive audiences.<br> Understanding of the Agentforce consumption model.<br> Experience with Agentforce Testing Center or equivalent AI testing frameworks.<br> Nice to Have Knowledge of Model Context Protocol (MCP).<br> Experience with Agent-to-Agent (A2A) integration patterns.<br> Experience designing headless Salesforce architectures.<br> Agentblazer Legend status.<br> Agentforce FDE Ready Practitioner accreditation.<br> Preferred Salesforce Certifications Salesforce Application Architect Salesforce Data Cloud Consultant Salesforce Agentforce Specialist</span> </div>
<p><h4>Description</h4>
<p><strong>Robusta Technology Group (RTG)</strong> is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking an experienced Senior CMS Manager with strong expertise in Adobe Experience Manager (AEM) to lead end-to-end digital content operations across enterprise websites and digital platforms. This role combines hands-on AEM authoring experience with operational leadership, governance, publishing management, stakeholder coordination, and team mentorship.</p>
<p>The ideal candidate will oversee multi-site and multilingual content delivery, define authoring standards and workflows, manage publishing operations, and ensure high-quality, accessible, and SEO-optimized digital experiences. The Senior CMS Manager will serve as the primary liaison between content, marketing, design, development, QA, and product teams.</p>
<h4>Role responsibilities</h4>
<p><strong>Content operations leadership</strong></p>
<ul>
<li>Own day-to-day content operations across AEM-managed websites and digital platforms.</li>
<li>Plan, prioritize, and oversee content publishing activities across multiple markets, brands, and languages.</li>
<li>Manage content delivery timelines and coordinate publishing schedules with cross-functional teams.</li>
</ul>
<p><strong>Authoring standards & governance</strong></p>
<ul>
<li>Define and maintain authoring standards, content governance processes, and editorial workflows.</li>
<li>Establish best practices for:
<ul>
<li>Component usage</li>
<li>Template structure</li>
<li>Content consistency</li>
<li>Metadata standards</li>
<li>Publishing approvals</li>
<li>Version control</li>
</ul>
</li>
<li>Ensure adherence to brand guidelines and content quality standards.</li>
</ul>
<p><strong>Hands-on AEM authoring</strong></p>
<ul>
<li>Create, edit, manage, and publish content using Adobe Experience Manager (AEM) Sites.</li>
<li>Configure and manage:
<ul>
<li>Pages</li>
<li>Components</li>
<li>Editable templates</li>
<li>Content fragments</li>
<li>Experience fragments</li>
<li>Content policies</li>
</ul>
</li>
<li>Support business users and content teams with authoring guidance and troubleshooting.</li>
</ul>
<p><strong>Multi-site & multilingual management</strong></p>
<ul>
<li>Manage multi-site content operations using AEM Multi Site Manager (MSM).</li>
<li>Oversee:
<ul>
<li>Live copies</li>
<li>Language copies</li>
<li>Rollouts</li>
<li>Inheritance management</li>
</ul>
</li>
<li>Coordinate localization and translation workflows across regional and multilingual sites, including RTL content support.</li>
</ul>
<p><strong>Digital asset management (DAM)</strong></p>
<ul>
<li>Manage digital assets within AEM Assets (DAM).</li>
<li>Oversee:
<ul>
<li>Asset uploads</li>
<li>Metadata tagging</li>
<li>Folder structures</li>
<li>Renditions</li>
<li>Asset governance</li>
</ul>
</li>
<li>Ensure asset consistency, organization, and optimization across digital channels.</li>
</ul>
<p><strong>Workflow & publishing management</strong></p>
<ul>
<li>Manage AEM workflows for:
<ul>
<li>Content review</li>
<li>Approval processes</li>
<li>Scheduling</li>
<li>Replication</li>
<li>Publishing</li>
</ul>
</li>
<li>Coordinate release cycles with development, QA, and business stakeholders.</li>
<li>Monitor publishing health and resolve replication or rendering issues.</li>
</ul>
<p><strong>Quality assurance & UAT</strong></p>
<ul>
<li>Lead content quality assurance before go-live.</li>
<li>Review pages for:
<ul>
<li>Content accuracy</li>
<li>Brand compliance</li>
<li>Accessibility</li>
<li>SEO readiness</li>
<li>Responsive rendering</li>
<li>Broken links</li>
</ul>
</li>
<li>Coordinate User Acceptance Testing (UAT) for new components, templates, and platform enhancements.</li>
</ul>
<p><strong>Team leadership & mentoring</strong></p>
<ul>
<li>Mentor junior content authors and CMS specialists.</li>
<li>Conduct onboarding and training sessions for AEM authoring and publishing workflows.</li>
<li>Review content work and provide constructive feedback and process guidance.</li>
</ul>
<p><strong>Stakeholder coordination</strong></p>
<ul>
<li>Act as the primary point of contact between marketing, product, design, development, QA, and content teams.</li>
<li>Translate business requirements into scalable content authoring and publishing plans.</li>
<li>Facilitate communication and alignment across multiple stakeholders and workstreams.</li>
</ul>
<p><strong>SEO & accessibility oversight</strong></p>
<ul>
<li>Ensure all published content follows SEO best practices, including:
<ul>
<li>Metadata optimization</li>
<li>URL structures</li>
<li>Structured data</li>
<li>Internal linking</li>
</ul>
</li>
<li>Ensure compliance with WCAG 2.1 AA accessibility standards across all digital content.</li>
</ul>
<p><strong>Performance & analytics</strong></p>
<ul>
<li>Monitor content performance using tools such as Adobe Analytics or Google Analytics.</li>
<li>Analyze engagement and content effectiveness metrics.</li>
<li>Recommend content improvements based on analytics insights and user behavior.</li>
</ul>
<p><strong>Issue resolution & support</strong></p>
<ul>
<li>Troubleshoot authoring, rendering, workflow, and replication issues in AEM.</li>
<li>Coordinate with development teams to resolve component or template defects.</li>
<li>Track and manage issues through JIRA, ServiceNow, or similar platforms.</li>
</ul>
<p><strong>Continuous improvement</strong></p>
<ul>
<li>Identify opportunities to improve authoring efficiency, governance, and publishing workflows.</li>
<li>Drive process optimization and operational scalability.</li>
<li>Stay current with Adobe Experience Cloud updates, AEM enhancements, and digital content best practices.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>6+ years of experience in web content management and digital publishing.</li>
<li>4+ years of hands-on experience with Adobe Experience Manager (AEM) Sites and Assets.</li>
<li>2+ years in a senior, lead, or managerial role overseeing content operations or content teams.</li>
<li>Proven experience managing enterprise content across multi-site, multi-market, and multilingual environments.</li>
<li>Experience working in Agile/Scrum environments and collaborating with cross-functional teams.</li>
</ul>
<h4>Core technical requirements</h4>
<p><strong>AEM platform expertise</strong></p>
<ul>
<li>Strong hands-on experience with:
<ul>
<li>AEM Sites authoring</li>
<li>Components and dialogs</li>
<li>Editable templates</li>
<li>Content policies</li>
<li>Content fragments</li>
<li>Experience fragments</li>
</ul>
</li>
<li>Strong experience with AEM Assets (DAM), including:
<ul>
<li>Asset uploads</li>
<li>Metadata management</li>
<li>Renditions</li>
<li>Folder governance</li>
</ul>
</li>
<li>Experience using AEM Multi Site Manager (MSM):
<ul>
<li>Live copies</li>
<li>Rollouts</li>
<li>Language copies</li>
<li>Inheritance management</li>
</ul>
</li>
<li>Experience managing AEM workflows for approvals, replication, and scheduling.</li>
<li>Familiarity with AEM as a Cloud Service is strongly preferred.</li>
</ul>
<p><strong>Content strategy & governance</strong></p>
<ul>
<li>Experience defining:
<ul>
<li>Authoring standards</li>
<li>Editorial workflows</li>
<li>Style guides</li>
<li>Governance models</li>
<li>Component usage guidelines</li>
</ul>
</li>
<li>Experience managing:
<ul>
<li>Editorial calendars</li>
<li>Release planning</li>
<li>Content prioritization</li>
<li>Translation coordination</li>
</ul>
</li>
<li>Experience supporting multilingual and RTL content operations.</li>
</ul>
<p><strong>Technical foundation</strong></p>
<ul>
<li>Working knowledge of HTML and CSS for content troubleshooting and formatting.</li>
<li>Understanding of:
<ul>
<li>SEO fundamentals</li>
<li>Structured metadata</li>
<li>URL hierarchy</li>
<li>On-page optimization</li>
</ul>
</li>
<li>Understanding of WCAG 2.1 AA accessibility standards.</li>
<li>Familiarity with image and media optimization for web delivery.</li>
</ul>
<p><strong>Tools & collaboration</strong></p>
<ul>
<li>Experience with:
<ul>
<li>JIRA</li>
<li>ServiceNow</li>
<li>Confluence</li>
<li>SharePoint</li>
<li>Similar workflow/documentation tools</li>
</ul>
</li>
<li>Familiarity with Adobe Analytics or Google Analytics.</li>
<li>Strong communication and stakeholder management capabilities.</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Adobe Certified Professional or Expert — AEM Sites Business Practitioner.</li>
<li>Experience with:
<ul>
<li>Adobe Target</li>
<li>Tealium</li>
<li>Personalization workflows</li>
<li>Product Information Management (PIM) systems</li>
</ul>
</li>
<li>Familiarity with:
<ul>
<li>Sitecore</li>
<li>Optimizely</li>
<li>Contentful</li>
<li>Storyblok</li>
</ul>
</li>
<li>Understanding of Headless CMS architectures and AEM Content Services.</li>
<li>Background in digital marketing, UX, or web design.</li>
<li>Arabic language reading ability for RTL content QA.</li>
</ul>
<h4>Soft skills</h4>
<ul>
<li>Strong leadership and mentoring abilities.</li>
<li>Excellent communication and stakeholder management skills.</li>
<li>High attention to detail and commitment to content quality.</li>
<li>Ability to manage multiple priorities and parallel workstreams.</li>
<li>Strong analytical and problem-solving mindset.</li>
<li>Proactive approach to process improvement and operational efficiency.</li>
</ul>
<h4>Education</h4>
<p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>
<p><h4>Description</h4>
<p><strong>Robusta Technology Group (RTG)</strong> is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking an experienced Senior CMS Manager with strong expertise in Adobe Experience Manager (AEM) to lead end-to-end digital content operations across enterprise websites and digital platforms. This role combines hands-on AEM authoring experience with operational leadership, governance, publishing management, stakeholder coordination, and team mentorship.</p>
<p>The ideal candidate will oversee multi-site and multilingual content delivery, define authoring standards and workflows, manage publishing operations, and ensure high-quality, accessible, and SEO-optimized digital experiences. The Senior CMS Manager will serve as the primary liaison between content, marketing, design, development, QA, and product teams.</p>
<h4>Role responsibilities</h4>
<p><strong>Content operations leadership</strong></p>
<ul>
<li>Own day-to-day content operations across AEM-managed websites and digital platforms.</li>
<li>Plan, prioritize, and oversee content publishing activities across multiple markets, brands, and languages.</li>
<li>Manage content delivery timelines and coordinate publishing schedules with cross-functional teams.</li>
</ul>
<p><strong>Authoring standards & governance</strong></p>
<ul>
<li>Define and maintain authoring standards, content governance processes, and editorial workflows.</li>
<li>Establish best practices for:
<ul>
<li>Component usage</li>
<li>Template structure</li>
<li>Content consistency</li>
<li>Metadata standards</li>
<li>Publishing approvals</li>
<li>Version control</li>
</ul>
</li>
<li>Ensure adherence to brand guidelines and content quality standards.</li>
</ul>
<p><strong>Hands-on AEM authoring</strong></p>
<ul>
<li>Create, edit, manage, and publish content using Adobe Experience Manager (AEM) Sites.</li>
<li>Configure and manage:
<ul>
<li>Pages</li>
<li>Components</li>
<li>Editable templates</li>
<li>Content fragments</li>
<li>Experience fragments</li>
<li>Content policies</li>
</ul>
</li>
<li>Support business users and content teams with authoring guidance and troubleshooting.</li>
</ul>
<p><strong>Multi-site & multilingual management</strong></p>
<ul>
<li>Manage multi-site content operations using AEM Multi Site Manager (MSM).</li>
<li>Oversee:
<ul>
<li>Live copies</li>
<li>Language copies</li>
<li>Rollouts</li>
<li>Inheritance management</li>
</ul>
</li>
<li>Coordinate localization and translation workflows across regional and multilingual sites, including RTL content support.</li>
</ul>
<p><strong>Digital asset management (DAM)</strong></p>
<ul>
<li>Manage digital assets within AEM Assets (DAM).</li>
<li>Oversee:
<ul>
<li>Asset uploads</li>
<li>Metadata tagging</li>
<li>Folder structures</li>
<li>Renditions</li>
<li>Asset governance</li>
</ul>
</li>
<li>Ensure asset consistency, organization, and optimization across digital channels.</li>
</ul>
<p><strong>Workflow & publishing management</strong></p>
<ul>
<li>Manage AEM workflows for:
<ul>
<li>Content review</li>
<li>Approval processes</li>
<li>Scheduling</li>
<li>Replication</li>
<li>Publishing</li>
</ul>
</li>
<li>Coordinate release cycles with development, QA, and business stakeholders.</li>
<li>Monitor publishing health and resolve replication or rendering issues.</li>
</ul>
<p><strong>Quality assurance & UAT</strong></p>
<ul>
<li>Lead content quality assurance before go-live.</li>
<li>Review pages for:
<ul>
<li>Content accuracy</li>
<li>Brand compliance</li>
<li>Accessibility</li>
<li>SEO readiness</li>
<li>Responsive rendering</li>
<li>Broken links</li>
</ul>
</li>
<li>Coordinate User Acceptance Testing (UAT) for new components, templates, and platform enhancements.</li>
</ul>
<p><strong>Team leadership & mentoring</strong></p>
<ul>
<li>Mentor junior content authors and CMS specialists.</li>
<li>Conduct onboarding and training sessions for AEM authoring and publishing workflows.</li>
<li>Review content work and provide constructive feedback and process guidance.</li>
</ul>
<p><strong>Stakeholder coordination</strong></p>
<ul>
<li>Act as the primary point of contact between marketing, product, design, development, QA, and content teams.</li>
<li>Translate business requirements into scalable content authoring and publishing plans.</li>
<li>Facilitate communication and alignment across multiple stakeholders and workstreams.</li>
</ul>
<p><strong>SEO & accessibility oversight</strong></p>
<ul>
<li>Ensure all published content follows SEO best practices, including:
<ul>
<li>Metadata optimization</li>
<li>URL structures</li>
<li>Structured data</li>
<li>Internal linking</li>
</ul>
</li>
<li>Ensure compliance with WCAG 2.1 AA accessibility standards across all digital content.</li>
</ul>
<p><strong>Performance & analytics</strong></p>
<ul>
<li>Monitor content performance using tools such as Adobe Analytics or Google Analytics.</li>
<li>Analyze engagement and content effectiveness metrics.</li>
<li>Recommend content improvements based on analytics insights and user behavior.</li>
</ul>
<p><strong>Issue resolution & support</strong></p>
<ul>
<li>Troubleshoot authoring, rendering, workflow, and replication issues in AEM.</li>
<li>Coordinate with development teams to resolve component or template defects.</li>
<li>Track and manage issues through JIRA, ServiceNow, or similar platforms.</li>
</ul>
<p><strong>Continuous improvement</strong></p>
<ul>
<li>Identify opportunities to improve authoring efficiency, governance, and publishing workflows.</li>
<li>Drive process optimization and operational scalability.</li>
<li>Stay current with Adobe Experience Cloud updates, AEM enhancements, and digital content best practices.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>6+ years of experience in web content management and digital publishing.</li>
<li>4+ years of hands-on experience with Adobe Experience Manager (AEM) Sites and Assets.</li>
<li>2+ years in a senior, lead, or managerial role overseeing content operations or content teams.</li>
<li>Proven experience managing enterprise content across multi-site, multi-market, and multilingual environments.</li>
<li>Experience working in Agile/Scrum environments and collaborating with cross-functional teams.</li>
</ul>
<h4>Core technical requirements</h4>
<p><strong>AEM platform expertise</strong></p>
<ul>
<li>Strong hands-on experience with:
<ul>
<li>AEM Sites authoring</li>
<li>Components and dialogs</li>
<li>Editable templates</li>
<li>Content policies</li>
<li>Content fragments</li>
<li>Experience fragments</li>
</ul>
</li>
<li>Strong experience with AEM Assets (DAM), including:
<ul>
<li>Asset uploads</li>
<li>Metadata management</li>
<li>Renditions</li>
<li>Folder governance</li>
</ul>
</li>
<li>Experience using AEM Multi Site Manager (MSM):
<ul>
<li>Live copies</li>
<li>Rollouts</li>
<li>Language copies</li>
<li>Inheritance management</li>
</ul>
</li>
<li>Experience managing AEM workflows for approvals, replication, and scheduling.</li>
<li>Familiarity with AEM as a Cloud Service is strongly preferred.</li>
</ul>
<p><strong>Content strategy & governance</strong></p>
<ul>
<li>Experience defining:
<ul>
<li>Authoring standards</li>
<li>Editorial workflows</li>
<li>Style guides</li>
<li>Governance models</li>
<li>Component usage guidelines</li>
</ul>
</li>
<li>Experience managing:
<ul>
<li>Editorial calendars</li>
<li>Release planning</li>
<li>Content prioritization</li>
<li>Translation coordination</li>
</ul>
</li>
<li>Experience supporting multilingual and RTL content operations.</li>
</ul>
<p><strong>Technical foundation</strong></p>
<ul>
<li>Working knowledge of HTML and CSS for content troubleshooting and formatting.</li>
<li>Understanding of:
<ul>
<li>SEO fundamentals</li>
<li>Structured metadata</li>
<li>URL hierarchy</li>
<li>On-page optimization</li>
</ul>
</li>
<li>Understanding of WCAG 2.1 AA accessibility standards.</li>
<li>Familiarity with image and media optimization for web delivery.</li>
</ul>
<p><strong>Tools & collaboration</strong></p>
<ul>
<li>Experience with:
<ul>
<li>JIRA</li>
<li>ServiceNow</li>
<li>Confluence</li>
<li>SharePoint</li>
<li>Similar workflow/documentation tools</li>
</ul>
</li>
<li>Familiarity with Adobe Analytics or Google Analytics.</li>
<li>Strong communication and stakeholder management capabilities.</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Adobe Certified Professional or Expert — AEM Sites Business Practitioner.</li>
<li>Experience with:
<ul>
<li>Adobe Target</li>
<li>Tealium</li>
<li>Personalization workflows</li>
<li>Product Information Management (PIM) systems</li>
</ul>
</li>
<li>Familiarity with:
<ul>
<li>Sitecore</li>
<li>Optimizely</li>
<li>Contentful</li>
<li>Storyblok</li>
</ul>
</li>
<li>Understanding of Headless CMS architectures and AEM Content Services.</li>
<li>Background in digital marketing, UX, or web design.</li>
<li>Arabic language reading ability for RTL content QA.</li>
</ul>
<h4>Soft skills</h4>
<ul>
<li>Strong leadership and mentoring abilities.</li>
<li>Excellent communication and stakeholder management skills.</li>
<li>High attention to detail and commitment to content quality.</li>
<li>Ability to manage multiple priorities and parallel workstreams.</li>
<li>Strong analytical and problem-solving mindset.</li>
<li>Proactive approach to process improvement and operational efficiency.</li>
</ul>
<h4>Education</h4>
<p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>The ADPE-Service Desk Administrator is the front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in person, by phone, using Remedy or via email. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. The ADPE-Service Desk Administrator installs troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office Suites; troubleshoots and resolves network connectivity issues at the desktop level; and joins personal computers (PCs) to local domains as required. The Administrator configures local PC connections to network printers; troubleshoots Microsoft Exchange Server connectivity issues; and installs and troubleshoots other software and peripheral devices as required by the customer. Additionally, this position may also monitor Tier 1/2 server operations and performance using appropriate software applications and tools. The Administrators shall be the Point of Contact for all local enterprise systems issues (regardless of classification), create and/or manage trouble tickets, and monitor status and report outages to Network Operations Center (NOC). Excellent customer service skills are mandatory.</p><p>Program: OMDAC-SWACA</p><p>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</p><p>You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Responsibilities</p><ul><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow-up calls used for initial troubleshooting.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office Suites.</li><li>Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager.</li><li>Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Operates and maintains all aspects of server administration to include but is not limited to Microsoft 200X Active Directory, WINS, DNS, DHCP, print queues etc.</li><li>Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access.</li><li>Installs and configures network printers.</li><li>Joins client computers to Microsoft Active Directory domains.</li><li>Configures Microsoft Outlook and manages personal folders in all versions of Outlook.</li><li>Installs, configures, and maintains security software on military computer systems.</li><li>Repairs and maintains desktop and laptop hardware.</li><li>Daily administration of Exchange 200X servers and Outlook Web Access.</li><li>Proficiency in Microsoft SMS, MOM, SCCM and WSUS.</li><li>Performs VERITAS Backup Exec to conduct file server Backup / Restores.</li><li>Maintain Systems Availability and perform regular maintenance on equipment.</li><li>Proficient at hardware maintenance and troubleshooting of various vender Server platforms including Dell, HP, LTO tape library, fiber switch, and SANs.</li><li>Maintaining antivirus / security requirements by the US Army standards and regulations.</li><li>Provides user and Microsoft Exchange account maintenance as required.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Requires an active Secret Clearance</li><li>One year of related experience may be substituted for one year of education if degree is required.</li><li>High School diploma or GED required.</li><li>Bachelor s Degree in information technology (IT) or a related field preferred.</li><li>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</li><li>The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: A+ ce CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024) CompTIA: CySA+ ce: Cybersecurity Analyst CompTIA: Network+ ce CompTIA: Security+ ce CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP (or Associate): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner COMPUTING ENVIRONMENT (CE): CompTIA: Server+ Microsoft: 365 Certified: Endpoint Administrator Associate Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: 365 Certified: Messaging Administrator Associate Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: 365 Certified: Security Administrator Associate Microsoft: Certified: Azure Administrator Associate Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: Certified: Identity and Access Administrator Associate Microsoft: Certified: Information Protection Administrator Associate Microsoft: Certified: Security Operations Analyst Associate Microsoft: MCSA: SQL 2016 Database Admin Microsoft: MCSA: SQL 2016 Database BI Development Microsoft: MCSA: SQL 2016 Database Dev Microsoft: MCSA: Windows 10 Microsoft: MCSA: Windows Server 2012 Microsoft: MCSA: Windows Server 2016 Microsoft: MCSE: Cloud Platform and Infrastructure Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Database Management and Analytics Microsoft: MCSE: Enterprise Devices and Apps Microsoft: MCSE: Private Cloud 2012 Microsoft: MCSE: Productivity Solutions Expert Microsoft: MCSE: Server Infrastructure 2012 Microsoft: MCT: Certified IT Professional Microsoft: MCT: Certified Systems Administrator Microsoft: MD-100: Windows Client Microsoft: MTA: Microsoft Technology Associate Microsoft: MTA: Windows Server Administration Fundamentals</li><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree.</li><li>Required to be an expert in all functions relating to a Windows Server operating system environment.</li><li>Must be able to apply extensive knowledge of a variety of the IA field s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems.</li><li>Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment.</li><li>Experience with a customer service-oriented company.</li></ul><p></p></section>
<p>:</p><p>زيارة الأطباء والعيادات والمستشفيات والمراكز الطبية بشكل دوري.</p><p>بناء وتطوير علاقات مهنية مع العملاء الحاليين واستقطاب عملاء جدد.</p><p>عرض وتسويق أجهزة ومستلزمات الشركة الطبية وشرح مزاياها واستخداماتها.</p><p>تحقيق أهداف المبيعات الشهرية والسنوية.</p><p>متابعة العروض التجارية والطلبات والتحصيل عند الحاجة.</p><p>إعداد تقارير دورية عن الزيارات والمبيعات وفرص السوق.</p><p>تنفيذ الأنشطة التسويقية والترويجية للمنتجات.</p><p>إنشاء وإدارة المحتوى التسويقي عبر منصات التواصل الاجتماعي.</p><p>استخدام أدوات وتقنيات الذكاء الاصطناعي (AI) في تصميم الإعلانات وإعداد المحتوى التسويقي.</p><p>المشاركة في المعارض والفعاليات الطبية والتسويقية.</p><p>متابعة احتياجات العملاء وتقديم الدعم اللازم بعد البيع.</p><p>دراسة السوق وتحليل المنافسين واقتراح أفكار لتطوير المبيعات والتسويق</p><p> </p><p>مهارات تواصل وتفاوض ممتازة.</p><p>القدرة على استخدام برامج الحاسوب ومنصات التواصل الاجتماعي.</p><p>القدرة على استخدام أدوات الذكاء الاصطناعي في التسويق وتصميم المحتوى.</p><p>امتلاك رخصة قيادة سارية المفعول.</p><p>القدرة على العمل الميداني والتنقل بين العملاء والجهات الطبية.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator, support countries in the achievement of their development priorities and the attainment of the SDGs. The position is located in the United Nations Resident Coordination Office (RCO) in Amman, Jordan. Under the direct supervision of the Head of Office and guidance of the RC and in full confidentiality, the Executive Assistant ensures effective and efficient functioning of the RC Front-Office, overall management of the RC's schedule and logistical requirements, maintenance of protocol procedures, management of information flow, and follow-up on deadlines and commitments made.<br> Responsibilities<br>Within delegated authority, the Executive Assistant will be responsible for the following duties: 1. ENSURE EFFECTIVE AND EFFICIENT FUNCTIONING OF THE RC FRONT OFFICE: • Maintain the Resident Coordinator’s calendar and representation schedule, arrange appointments and meetings of the RC, coordinates logistical and protocol arrangements for official functions, liaises with diplomatic missions, government counterparts and UN entities; ensure compliance with UN and host country protocol requirements, and act as an interpreter and/or take minutes of meetings when required. • Coordinate high-quality briefing materials for the RC for appointments, meetings, events, and missions and ensure that all correspondence and documents submitted to the RC are according to UN norms and standards, including directives. Coordinate comments on behalf of RC for signature and action/follow-up when required. • Draft key correspondence, including notes to files, minutes of meetings and Note Verbales, and provide translation for official correspondence. • Manage RC travel and missions, prepare travel requests, ensure flight bookings and provision of logistics information, and follow up on trip reports and travel claims. • Maintain contact lists of high-level partners, UN Agencies, and Diplomatic Corps. • Assist in organizing official events: travel (booking flights, request for security clearance, arrangements at airport, etc.) for local and high-level visitors as required. • In collaboration with the RCO team, prepare and maintain checklists and templates for relevant processes (high-level visits, meetings preparation, etc). • Provide all similar services and support to RC. 2. PROVIDE ADMINISTRATIVE AND COMMUNICATIONS SUPPORT TO THE OFFICE: • Maintain the filing system (in Microsoft Teams/SharePoint), ensuring the safekeeping of confidential materials. Use of automated filing system. • Screen RC incoming calls and correspondence. • Support the organization and communication of various coordination meetings, including UNCT meetings. • Participate in the organization of official UN Days, public events, joint UN events and provide secretariat and administrative support to the UNCT. • Follow up on deadlines, commitments made, actions taken and coordination of collection and submission of the reports to RC. • Support the Head of Office on engagement with external partners, preparation of and follow-up on events/high-level missions/official engagements and management of administrative processes. • Assists with visualizations and updating information material such as web pages or brochures. 3. GENERAL ADMINISTRATION: • Act as an alternate to the RCO Administrative Assistant when required to support RCO in day-to-day administrative tasks as required, including contract administration, office time management, budget and finance, and human resource management. • Coordinate the activities of the RC driver. • Provide support to the RC in matters such as documentation, visas, travel arrangements, house and school search, etc. • Provide support to the office on protocol matters and liaise with related departments in UN entities and in the Government • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Ensures that requirements and background information used for data analysis are documented. • Performs other relevant duties as assigned.<br> Competencies<br>PROFESSIONALISM: Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.<br> Education<br>Completion of a High school diploma or equivalent is required. Bachelor's or Advanced University Degree in Business Administration, Office Management, Communication or related fields would be an advantage.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of seven (7) years of experience in executive assistance, administrative support or front office functions at senior management level is required. The minimum years of relevant experience is reduced by two (2) years for candidates who possess a first level University degree. Demonstrated experience in supporting senior officials or executive offices, including protocol arrangements is required. Demonstrated experience in organizing meetings, missions and high-level events, including coordination with internal and external stakeholders is required. Work experience with the United Nations, international organization, diplomatic mission or government institution is desirable. One(1) year or more of experience in data analytics or related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment, such as a written test, which will be followed by a competency-based interview by phone/Teleconference (MS Teams) or in-person where possible.<br> Special Notice<br>This is a Temporary Job Opening. Appointment against this position is for a duration of Three Hundred and Sixty-Four (364) days, a limited duration and does not carry any expectancy, legal or otherwise, of renewal. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. Online applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. ease resubmit the application, if necessary. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The SharePoint Administrator/Developer will provide enterprise-level SharePoint administration, development, and customer support to military and civilian users. This role requires expertise in SharePoint infrastructure design, deployment, customization, and maintenance to ensure optimal system performance and user experience. The administrator will be responsible for gathering business requirements, designing tailored SharePoint solutions, and implementing best practices for collaboration, document management, automation, and security. This position demands strong skills in SharePoint Online, SharePoint 2019, Power Platform (Power Automate, Power Apps, Power BI), and Microsoft 365 integration to enhance operational efficiency. The candidate will work closely with stakeholders to analyze business needs, develop scalable solutions, and ensure compliance with enterprise security policies and military standards. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p>
<p>Responsibilities</p>
<ul>
<li>Administer and configure Microsoft SharePoint 2019 and SharePoint Online at an enterprise level.</li>
<li>Manage SharePoint Enterprise Search, including index configurations and scheduling.</li>
<li>Plan, install, and maintain service packs, hotfixes, updates, and patches in a multi-server SharePoint environment during off-peak hours.</li>
<li>Utilize tools such as Event Viewer, ULS logs, Power BI, and Microsoft Graph API for troubleshooting and performance monitoring.</li>
<li>Implement Microsoft 365 integration, including Teams, OneDrive, and Power Platform (Power Apps, Power Automate, and Power BI).</li>
<li>Develop and maintain high-level technical and engineering documentation.</li>
<li>Act as the SharePoint subject matter expert, providing training and end-user support.</li>
<li>Demonstrate expertise in modern web development technologies, including SPFx (SharePoint Framework), React, TypeScript, PnP (Patterns and Practices), and the Client-Side Object Model (CSOM).</li>
<li>Customize SharePoint Online and SharePoint 2019 sites using modern design templates, JSON formatting, and adaptive cards.</li>
<li>Develop, automate, and manage workflows using Power Automate (Flow) and Microsoft Forms.</li>
<li>Ensure compliance with Zero Trust Security models, Microsoft Security & Compliance Center policies, and Information Assurance (IA) standards.</li>
<li>Apply Security Technical Implementation Guidelines (STIGs) for governance and security.</li>
<li>Troubleshoot site-related issues, manage user permissions, and assist with site creation and configuration.</li>
<li>Automate SharePoint administration tasks using PowerShell and Microsoft Graph API.</li>
<li>Assist database administrators with configuring and monitoring SQL Server databases supporting.</li>
<li>Performs other duties and assignments as required.</li>
</ul>
<p>Qualifications</p>
<ul>
<li>Security Clearance: Requires an active Secret Clearance</li>
<li>Education / Certifications: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Associate Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: Security+ ce CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional COMPUTING ENVIRONMENT (CE): Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: MCA: Certified Architect (Any) Microsoft: MCITP: Database Administrator 2008 Microsoft: MCITP: Database Developer 2008 Microsoft: MCITP: Enterprise Administrator Microsoft: MCITP: SharePoint Administrator 2010 (Technical III for SharePoint Admin only) Microsoft: MCSA: Certified Solutions Associate: SQL Server 2012 Microsoft: MCSA: SQL 2016 Database Admin Microsoft: MCSA: SQL 2016 Database BI Development Microsoft: MCSA: SQL 2016 Database Dev Microsoft: MCSA: Windows Server 2008/2012/2016 Microsoft: MCSD: Microsoft Certified Solutions Developer (Any) Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Data Management and Analytics Microsoft: MCSE: Productivity Solutions Expert</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul>
<li>Security Clearance: Requires an active Secret Clearance</li>
<li>Education / Certifications: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Associate Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: Security+ ce CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional COMPUTING ENVIRONMENT (CE): Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: MCA: Certified Architect (Any) Microsoft: MCITP: Database Administrator 2008 Microsoft: MCITP: Database Developer 2008 Microsoft: MCITP: Enterprise Administrator Microsoft: MCITP: SharePoint Administrator 2010 (Technical III for SharePoint Admin only) Microsoft: MCSA: Certified Solutions Associate: SQL Server 2012 Microsoft: MCSA: SQL 2016 Database Admin Microsoft: MCSA: SQL 2016 Database BI Development Microsoft: MCSA: SQL 2016 Database Dev Microsoft: MCSA: Windows Server 2008/2012/2016 Microsoft: MCSD: Microsoft Certified Solutions Developer (Any) Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Data Management and Analytics Microsoft: MCSE: Productivity Solutions Expert</li>
<li>Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. At least five years of hands-on experience with Windows Server administration and Active Directory management, with a strong understanding of security principles, access controls, and compliance best practices in an enterprise environment. Expert proficiency in web design and development, including HTML5, CSS3, JavaScript, and modern SharePoint Framework (SPFx), React, and TypeScript. Proven ability to develop, deploy, and manage SharePoint web parts, lists, libraries, and workflows while designing, maintaining, and administering SharePoint portals. Strong documentation skills with the ability to create technical documentation, user guides, and training materials, along with the capability to interact with key stakeholders, gather business requirements, and translate them into effective SharePoint solutions. Experience working with Infrastructure, Web Servers (IIS), SharePoint Administration, and Microsoft 365 integration, as well as knowledge of Power Platform (Power Automate, Power Apps, Power BI) for workflow automation and business process optimization. Experience with a customer service-oriented company.</li>
<li>Skills & Technology Used: Ability to Administer and configure Microsoft SharePoint 2019 and SharePoint Online at an enterprise level. Manage SharePoint Enterprise Search, including index configurations and scheduling. Ability to Plan, install, and maintain service packs, hotfixes, updates, and patches in a multi-server SharePoint environment during off-peak hours. Ability to Utilize tools such as Event Viewer, ULS logs, Power BI, and Microsoft Graph API for troubleshooting and performance monitoring. Ability to Implement Microsoft 365 integration, including Teams, OneDrive, and Power Platform (Power Apps, Power Automate, and Power BI). Develop and maintain high-level technical and engineering documentation. Act as the SharePoint subject matter expert, providing training and end-user support. Demonstrate expertise in modern web development technologies, including SPFx (SharePoint Framework), React, TypeScript, PnP (Patterns and Practices), and the Client-Side Object Model (CSOM).Demonstrate expertise in modern web development technologies, including: SPFx (SharePoint Framework) React TypeScript PnP (Patterns and Practices) Client-Side Object Model (CSOM)</li>
</ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>برنامج شروق لتسهيل العودة إلى سوق العمل خطوتكِ الأولى نحو استكمال مسيرتكِ المهنية يمنحكِ برنامج شروق فرصة لاستكمال مسيرتكِ المهنية بعد الانقطاع الاختياري عن العمل، من خلال تجربة تساعدكِ على تطوير مهاراتكِ، سد فجوات المعرفة، واستعادة ثقتكِ للعودة إلى بيئة العمل.<br> طوّري مهاراتكِ واستعدّي للعودة استفيدي من برامج تدريبية تجمع بين المهارات العملية والشخصية، لتتمكني من العودة إلى عالم الشركات.<br> تعلّمي مع مرشدكِ احصلي على التوجيه والدعم من مرشد يساعدكِ على خوض رحلتكِ الجديدة والاستفادة من إمكاناتكِ.<br> اكتسبي خبرة عملية احصلي على فرصة للتدريب العملي معنا أو لدى أحد شركائنا، وطبّقي مهاراتكِ في بيئة عمل حقيقية.<br> هل تنطبق عليكِ الشروط؟ للانضمام إلى البرنامج، يجب أن تتوفّر لديكِ الشروط التالية: ● أن تكوني سيدة.<br> ● أن تكوني قد انقطعتِ عن العمل بشكل اختياري لمدة 4 سنوات كاملة أو أكثر.<br> ● أن تكون لديكِ مهارات مميزة في التواصل والتحليل.<br> ● امتلاك خبرة عملية لمدة 4 سنوات أو أكثر.<br> ● الحصول على شهادة جامعية أو درجة علمية أعلى.<br> قدّمي طلبكِ قبل 2026/9/22 للانضمام إلى دفعة عام 2026.<br> Shorouq Career Comeback Program Your first step back into your career The Shorouq Program gives you the opportunity to continue your career after taking a voluntary break from work.<br> Through the program, you’ll develop your skills, refresh your knowledge, and regain the confidence to return to the workplace.<br> Build your skills and prepare to return Take part in training sessions that combine practical and personal skills to prepare you for your return to the workplace.<br> Learn with a mentor Get guidance and support from a mentor who will be with you along the way and help you make the most of your potential.<br> Gain practical experience Get the opportunity to complete an internship with us or one of our partners, where you can put your skills into practice in a real work environment.<br> Are you eligible?<br> To join the program, you’ll need to meet the following requirements: ● Be a woman.<br> ● Have taken a voluntary career break of at least 4 full years.<br> ● Have strong communication and analytical skills.<br> ● Have at least 4 years of work experience.<br> ● Hold a university degree or higher qualification.<br> Apply by September 22, 2026, to join the 2026 cohort.<br></span> </div>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team </span></p>
<p ><span >The Mercy Corps Finance Department is responsible for all financial functions in Jordan, including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance. The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures. In its role as a support to the Program Department, the Finance Department provides timely reports and assistance to the Country Director and the Program team to ensure that financial resources are used efficiently and effectively. </span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >Working in the Finance Department under the direction of the Finance Manager, the Finance Assistant will ensure the accuracy and completeness of Mercy Corps accounting records and will have primary responsibility for managing the monthly accounting cycle. </span></p>
<p > </p>
<p ><span >Essential Responsibilities </span></p>
<p ><span >1. Monitor petty cash payment requests daily and ensure the supporting documents and approval have been taken as per policies.</span></p>
<p ><span >2. Serve as a custodian of the safe boxes, checkbooks, vouchers, and other financial documents/archives</span></p>
<p ><span >3. Managing the petty cash to ensure compliance with the cash management policy and maintain the proper level of available cash in the safe.</span></p>
<p ><span >4. Responsible to perform cash counts on a regular basis, both on a weekly and monthly basis</span></p>
<p ><span >5. Follow up on operational advances clearance and ensure that submission is on time with correct information and supporting documents </span></p>
<p ><span >6. Follow Up on Expat salary advances and expenditures.</span></p>
<p ><span >7. Based on the approved payment request, prepare and process bank payments for the vendors/suppliers.</span></p>
<p ><span >8. Responsible for Entering transactions into Navigator Daily.</span></p>
<p ><span >9. Provide support in the preparation of month-end close-out.</span></p>
<p ><span >10. Check and follow up on the fuel report and enter it into the Navigator Monthly bases.</span></p>
<p ><span >11. Prepare monthly driver overtime and ensure the accuracy of calculations and supporting documents and clear the accrual accounts in the Navigator </span></p>
<p ><span >12. Prepare monthly Bank reconciliation. </span></p>
<p ><span >13. Maintaining a Proper Archiving System for Finance Vouchers in Soft and Hard Copies in Compliance with Mercy Corps' Standard Procedures and Policies.</span></p>
<p ><span >14. Follow up with the suppliers through the Finance direct mobile number and follow up about the outstanding balances.</span></p>
<p ><span >15. Provide support for CFW payments by checking the payment. </span></p>
<p ><span >16. Provide Support in Audit Preparation </span></p>
<p ><span >17. Any other similar duties as above as reasonably assigned by the supervisor.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >No</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Finance Manager</span></p>
<p ><span >Works Directly With: </span><span >All staff </span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >• Bachelor’s degree in accounting, Finance </span></p>
<p ><span >• Minimum of 1–2 years of relevant accounting or finance experience, </span></p>
<p ><span >• Good understanding of accounting principles and financial procedures.</span></p>
<p ><span >• Good Skills in Microsoft Excel and Microsoft Office applications;</span></p>
<p ><span >• The ability to written and verbal communication skills in English</span></p>
<p ><span >• Excellent attention to detail and high level of accuracy.</span></p>
<p ><span >• Ability to work independently and collaboratively within a team</span></p>
<p > </p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Jordan and it requires up to 5% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing, and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p > </p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p>Serve under the direction of Power Plant Supervisor to operate and maintain power plant/spot power generators & equipment Promote and maintain safety following established safe work practices and procedures Report to the Supervisor on all special occurrences such as emergency outages and corrective actions taken to maintain service. Anticipate unscheduled load changes, and detect early indications of power generating equipment malfunctions in order to maintain continuous service Troubleshoot and make comparable major repairs to Gensets, powered support systems, vehicles, and other major components (e.g., engines, generators, alternators, gears, compressors, and hydraulic, pneumatic, electrical components) Rebuild and/or overhaul-to include top end, in frame and complete Gensets, powered support systems, and other major components (e.g., engines, generators, alternators, gears, compressors, hydraulic, pneumatic and 12/24vdc electrical components Assist in the control and distribution of the mechanical and electrical makeup and operation of powered support systems such as those described above, including their major mechanical, electrical, hydraulic, and pneumatic components Troubleshoot and repair diesel, gasoline, and/or multi-fuel engines (e.g., PMCS, break down repairs, periodic maintenance, and overhauling those of 3 to 16 cylinders and up to 2MW of power) When power production malfunctions occur and to ensure personnel and equipment safety, assist to isolate generator/s and bypass fault in order to maintain service or take actions to shed low priority loads when full service cannot be maintained Ensure correct testing and isolation procedures are followed before working on de-energized High Voltage Networks or Switchgear When workload/mission/staffing levels dictate, assist with daily Power Plant operations to include bringing online/offline gensets, synchronizing/paralleling gensets, taking hourly generator readings, fueling in power plant environment, electrical distribution installation/maintenance, facility maintenance, housekeeping, etc. When workload/mission/staffing levels dictate, assist with MV/LV electrical/Power Plant operations teams with installation/removal of electrical distribution equipment Fill in required genset service/periodic maintenance/repair documents/reports and turn over to Lead Power Plant Supervisor Ensure required documentation/reporting is submitted in a timely manner Request/retrieve service/maintenance/repair parts/components from Prime Contractor Consolidated Material Warehouse and transport to genset/power plant service/repair location Attend/deliver daily Safety meetings/stand downs IAW with VGS and Prime contractor policies Most senior Power Gen Mechanic and Team leader for power generating equipment in spot gen or power plant environment at assigned work location Take ownership of Power Plant generator fleet to ensure repairs, maintenance, overhauls, etc. are performed with utmost of quality/safety in mind and IAW manufacturer's service/maintenance recommendations Assist Prime contractor Procurement/Materials staff with acquiring repair parts/consumables by supplying Genset model data, part numbers, descriptions and technical oversight when required Willingness to attend formal OEM specific genset and/or controls training Accountability for power gen mechanic staff, tools, manuals, and gen set status-FMC/NMC Ensure less experienced members of power gen mechanic team are performing services/minor repairs to high quality standards and IAW manufacturer's recommendations Ensure power generator staff are performing service/maintenance/repair duties IAW US Military, Prime Contractor, Host Nation and VGS Environmental/Hazmat policies and procedures Attend VGS EHS (Electrical Health & Safety) training and establish a status of CP (Competent Person), AP (Authorized Person) or SAP (Senior Authorized Person) Thorough understanding of oil sample analysis process as well as interpretation of oil analysis reports Operate/perform within the behavioral guidelines/policies/procedures put forth by USG, US Military Command, Host Nation, Prime Contractor and VGS Execute the company s policy and procedure for proper and efficient operation of the power plants and distribution network to support AFCAP Duties will involve work in the outdoors with a potential exposure to arid climatic conditions including extreme temperatures in the summer months Must be able to work overhead with arms raised for extended periods. As directed by the Power Plant Supervisor</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Must have computer skills and be able to operate a variety of computer programs.</li><li>Must be able to speak, read and write English fluently</li><li>Must maintain a valid driver s license from their home country with validity for 12 months from on-site employment date</li><li>Must maintain a valid passport from their home country with validity for 12 months from on-site employment date. Passport must have a minimum of 6 blank pages prior to OCONUS mobilization.</li><li>To perform this job Must satisfy the AFCENT Force Health Protection Guidance medical requirements for AFCENT prior to OCONUS mobilization, must be able to maintain a Medically Qualified (MQ) rating on an annual basis.</li><li>Must meet the host nation COVID-19 entry requirements; COVID-19 vaccination(s), fully inoculated and Booster.</li><li>Must be CAC eligible and able to gain and maintain authorized entry onto US military installations.</li><li>satisfactorily, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.</li></ul><b>Desired Qualifications</b><ul><li>Experience in medium to large scale operation, maintenance and complete overhaul of prime power diesel gensets (50-60 liter engines)</li><li>Cummins Mech III Mechanic Certification or equivalent</li><li>Cummins Certification for KTA50 engines and PCC3300 controllers or equivalent</li><li>High skill level with Cummins InPower or equivalent</li></ul><b>Additional Required Qualifications</b><ul><li>Must be CAC eligible</li><li>Must hold a security clearance and/or be eligible to obtain one</li><li>Experience in maintenance, repair, operation and troubleshooting of genset systems (fuel, induction, cooling, controls, exhaust, engine internal & peripheral) of gen sets ranging from 15Kw to 2Mw</li><li>Experience using all types hand and power tools, shop equipment such as hydraulic presses, drill presses, hydraulic, electric or pneumatic lifting devices, etc</li><li>Experience using all types of measuring devices such as Vernier calipers, micrometers, dial bore gauges, etc</li><li>Experienced in working with other technical staff</li><li>Ability to read and use technical manuals, illustrations, diagrams, schematics, and similar guides covering the complete assembly, troubleshooting, and layout of power generators and/or support systems</li><li>Experienced working in international work environments with expatriate or US military</li><li>A thorough knowledge of the mechanical and electrical makeup and operation of powered support systems such as those described above, including their major mechanical, electrical, hydraulic, and pneumatic components including: Standard Diesel generators, Controls to include genset synchronizing and paralleling, genset communication/monitoring systems such as PULSE SCADA and Switchgear</li><li>Proactive nature and strong interpersonal skills in collaborating, communicating and working with (1) Other senior managers and staff (to include Site management team), (2) Local and International subcontractors; (3) US Military representatives; and (4) Local officials as required</li><li>Must be willing and able to perform physical activities including heavy lifting, climbing in and out of equipment, crawling and working outdoors.</li><li>Must be willing and able to lift and move items, parts assemblies and equipment up to the safety regulation maximum.</li><li>Ability to follow troubleshooting procedures and use deductive reasoning to isolate the fault; and provide step by step feedback on all steps taking</li><li>Able to take specific verbal and written directions and carryout directions from the supervisor. Decisions made are covered by specific, well-established work methods and procedures In the event problems arise, mechanics at this level are able take corrective action in accordance with instructions or notify their supervisor</li><li>Experience in providing prime power O&M Services to clients</li><li>Hands on inspect, test, and repair components of electrical systems to include generators, transformers, transfer switches, switch gear, PLC controls, and fuel monitoring and delivery systems</li><li>Knowledge and experience regarding occupational hazards for electrical and mechanical trades, related safety practices, and skill required for the installation, maintenance, and repair of power generator systems and equipment</li><li>Basic knowledge and trained with current certification of First Aid & CPR</li><li>Must rescue an injured victim from an electrical conductor</li><li>Must know Lockout/Tagout Procedures</li><li>Ability to read, comprehend/understand and apply information contained in manufacturer equipment manuals, facility document including drawings and specification, operation and maintenance manuals, standard operating and emergency response procedures, material safety data sheets, etc</li><li>Ability to interpret and apply required corrective action with data readings and results of equipment checks to identify equipment or process problems and take appropriate responses to correct or resolve problems</li><li>Specific understanding and knowledge of power generation equipment startup and shut down and basic equipment maintenance procedures as they relate to the power generation equipment and/or auxiliary operator</li><li>Must have knowledge of use and proper application of Personal Protective Equipment</li><li>Basic skill level with Microsoft Word, Outlook and Excel is required. Intermediate level is preferred</li><li>10+ years as Lead Generator Mech III</li><li>Provide Certificates and/or willingness to attend formal training</li></ul><b>Role Characteristics</b><ul><li>Great interpersonal skills.</li><li>Customer service oriented.</li><li>Team player.</li><li>Ability to multi-task.</li></ul>
<p>Senior Software Engineer – Flutter and Firebase and Go</p><p>Location: Amman, Jordan – On-site<br>Employment Type: Full-time</p><p>About the Company:</p><p>We are an American company that buys and recycles cars in the Chicago area, with a 10-person operations team in Jordan.</p><p>Our daily operations run on software we develop internally, including dispatch management, tow-truck fleet management, vehicle intake, parts inventory, and payroll and employee management.</p><p>We are seeking a Senior Software Engineer to join our engineering team and help develop, maintain, and operate a live production platform used daily by drivers, dispatchers, and yard staff.</p><p>Responsibilities:</p><ul><li>Develop and maintain Flutter applications for web, Android, and iOS.</li><li>Develop and manage Firebase services, including Firestore, Authentication, Cloud Functions, and FCM.</li><li>Develop and maintain APIs using Go and PostgreSQL.</li><li>Implement features end-to-end from requirements analysis to testing, deployment, and production verification.</li><li>Diagnose operational issues and fix outages affecting users and staff quickly.</li><li>Write clean, maintainable code with clear tests and reviews.</li><li>Prepare small, organized Merge Requests linked to work tickets.</li><li>Manage build and release processes via GitLab CI, Codemagic, TestFlight, and Shorebird.</li><li>Apply best practices for data protection and system security.</li><li>Monitor app and service performance post-release and verify new versions work correctly.</li><li>Collaborate directly with management and operations teams to understand problems and translate them into practical software solutions.</li></ul><p>Basic Requirements:</p><ul><li>Strong, hands-on experience with Flutter and Dart for mobile and web apps.</li><li>Advanced Firebase experience, especially Firestore, Auth, Cloud Functions, and FCM.</li><li>Experience building backend systems with Go, or strong Node.js experience with willingness to work in Go.</li><li>Good PostgreSQL and SQL/database design experience.</li><li>Experience with REST APIs and external system integration.</li><li>Good understanding of Git, GitLab, and CI/CD processes.</li><li>Experience releasing Android and iOS apps and managing versions.</li><li>Ability to handle production systems and data securely and responsibly.</li><li>Ability to work independently and take ownership from start to finish.</li><li>Good written English, especially for tickets and technical documentation.</li><li>Proven hands-on experience shipping real production apps or systems.</li></ul><p>Nice to Have:</p><ul><li>Experience with Shorebird and direct Flutter updates.</li><li>Experience with Codemagic, TestFlight, and Google Play Console.</li><li>Experience with Docker or Google Cloud Platform.</li><li>Experience with maps, notifications, location tracking, or fleet management systems.</li><li>Experience with operational, logistics, or internal enterprise apps.</li></ul><p>Nature of Work:</p><p>This is a hands-on delivery role, not a meetings-focused position. You will be expected to take features from implementation through testing and production verification.</p><p>The position is based at our office in Amman, Jordan. Some overlap with US Central Time will be required. Exact working hours will be discussed during the interview.</p><p>Compensation:</p><ul><li>Competitive salary based on demonstrated experience and technical ability.</li><li>Payment in JOD or USD equivalent.</li><li>Opportunity to work on a real, stable production product used daily.</li><li>Clear ownership, visible output, and direct influence over the product.</li></ul><p>How to Apply:</p><p>Please Send the following</p><ol><li>Your CV.</li><li>Your GitHub or GitLab profile.</li><li>A short note describing the most meaningful production system or application you have shipped.</li><li>A clear explanation of your personal contribution and the technologies you used.</li><li>Your expected salary and availability to start.</li></ol><p>Real production work and repositories matter more to us than certificates.</p><p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Formulate and implement the company s commercial strategies in alignment with overall business objectives.</p><p>Lead and manage program-specific marketing and sales teams to ensure alignment with organizational goals and optimal performance.</p><p>Develop and execute commercial strategies aimed at expanding program reach, increasing market share, and driving sustainable revenue growth.</p><p>Analyze market trends, customer behavior, and competitor activities to identify opportunities and inform strategic planning.</p><p>Coordinate cross-functional between marketing, sales, and product teams to ensure cohesive execution of go-to-market plans and campaign initiatives.</p><p>Report on key performance indicators (KPIs) and commercial outcomes to senior management, providing insights and recommendations for continuous improvement.</p><p>Oversee the development of marketing materials, campaigns, and brand messaging to ensure alignment with commercial objectives.</p><p>Monitor customer satisfaction and feedback trends to guide product/service improvements and client retention strategies.</p><p>Lead strategic planning sessions with internal stakeholders to align commercial goals with overall organizational direction.</p><p>Mentor and develop commercial team members, fostering a high-performance culture through coaching and continuous learning.</p><p>Conduct risk assessments on commercial initiatives and develop mitigation plans to safeguard revenue and reputation.</p><p>Monitor customer satisfaction and feedback trends to guide product/service improvements and client retention strategies.</p><p>Review and approve marketing materials, social media content, and advertisements to maintain brand consistency and strategic relevance.</p><p>Assign and monitor delivery schedules for the drivers to ensure timely distribution of marketing materials, merchandise, or products.</p><p>Coordinate with the sales team to prepare promotional packages and ensure product availability ahead of campaign launches or key events.</p><p>Ensure graphic design outputs meet deadlines and support sales and marketing initiatives such as brochures, digital ads, and event displays.</p><p>Develop and implement standard operating procedures (SOPs) for the sales, marketing, and logistics teams to streamline workflow and reduce inefficiencies.</p><p>Conduct regular performance reviews for team members across departments, providing feedback and identifying training needs.</p><p>Collaborate with the marketing team to plan and execute field events, pop-up promotions, or exhibitions, ensuring logistics and branding are aligned.</p><p>Track and optimize the usage of marketing assets and promotional inventory, coordinating closely with both drivers and designers.</p><p>Provide leadership during high-demand periods by reallocating resources across departments (e.g., assigning drivers to event setup or supporting sales during peak campaigns).</p><p>Foster a culture of accountability, collaboration, and continuous improvement within the finance function.</p><p>Perform any additional relevant tasks assigned by the direct Managers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in business, Marketing, or related field. Master s degree in business, Marketing, or any related field is preferred but not mandatory.</p><p>12+ years of experience in a relevant field. At least 5 years of experience in leadership or managerial role.</p><p>CPA, CFA, ACCA certificates are preferred but not mandatory.</p><p>A strong foundational understanding of fintech business models (SaaS, transaction volume, lending, etc.) and a genuine curiosity about the industry.</p><p>Required Skills Public Relations Marketing Leadership Skills Sales</p><p></p></section>
<p>JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p><p>CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management.</p><p>Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p><p>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</p><p>Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p>