Computer Technician Jobs - Amman Jordan

<p>We are seeking a seasoned Senior Project Engineer with strong experience in industrial environments to work on complex projects from engineering through construction, commissioning and handover. The role involves supporting in overseeing full project lifecycles, ensuring delivery on time, within budget, and in line with quality and safety standards across industrial settings.</p><p>Key Requirements</p><ul><li>6+ years of experience, with proven experience in managing projects within industrial environments</li><li>PMP certification ( mandatory )</li><li>Proven experience managing projects across all stages: engineering, construction, commissioning, handover, and closure</li><li>Background in mechanical engineering ; candidates with electrical or industrial engineering backgrounds also considered</li><li>Strong documentation and reporting experience for tracking progress and performance</li><li>Strong computer proficiency.</li><li>Demonstrated adherence to HSE regulations and practices in industrial projects</li></ul><p>Preferred Qualifications</p><ul><li>Knowledge of FIDIC conditions of contract</li></ul><p>Other Qualifications</p><ul><li>Strong communication and stakeholder management skills</li><li>Leadership, negotiation, and conflict resolution capabilities</li><li>High level of organization, time management, and problem-solving ability</li><li>Ability to work under pressure and meet tight deadlines</li></ul><p>Key Responsibilities</p><ul><li>Support in leading projects through all phases: engineering, procurement, construction, commissioning, handover, and closure</li><li>Plan, execute, monitor, and control project scope, schedule, cost, and quality</li><li>Coordinate multidisciplinary teams and contractors</li><li>Ensure compliance with HSE policies and regulatory requirements</li><li>Support in managing project budgets, schedules, risks, and resources</li><li>Support in overseeing contract administration and change management</li><li>Prepare progress reports and provide regular status updates to stakeholders</li><li>Resolve issues and risks impacting project delivery</li><li>Ensure client satisfaction and successful project outcomes</li></ul><p>If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/</p><p>If you would like to know more about the MC Club Visit: https://menaconsultant.com/mc-club/</p><p><strong>Desired Candidate Profile</strong></p><ul><li>6+ years of experience, with proven experience in managing projects within industrial environments</li><li>PMP certification ( mandatory )</li><li>Proven experience managing projects across all stages: engineering, construction, commissioning, handover, and closure</li><li>Background in mechanical engineering ; candidates with electrical or industrial engineering backgrounds also considered</li><li>Strong documentation and reporting experience for tracking progress and performance</li><li>Strong computer proficiency.</li><li>Demonstrated adherence to HSE regulations and practices in industrial projects</li><li>Strong communication and stakeholder management skills</li><li>Leadership, negotiation, and conflict resolution capabilities</li><li>High level of organization, time management, and problem-solving ability</li><li>Ability to work under pressure and meet tight deadlines</li></ul>

<p>The Testing Consultant will support the planning, coordination, and execution of testing activities for a core banking system implementation. The role focuses on assisting in test execution, defect management, and coordination between stakeholders and vendors to ensure system quality and readiness. The consultant will work closely with testing leads, business users, IT teams, and vendors to contribute to successful delivery across all testing phases, including System Integration Testing (SIT) and User Acceptance Testing (UAT). Key Requirements 5+ years of experience in testing management, quality assurance, or related roles Hands-on experience supporting testing activities in large-scale system implementations Experience in managing testing for core banking systems Preferred Requirements Experience in ERP system testing is considered a strong plus Other Qualifications Bachelor s degree in Computer Science, Information Systems, Engineering, or a related field Strong coordination and communication skills Ability to work with cross-functional teams in a structured project environment Good analytical and problem-solving capabilities Key Responsibilities Support the execution of testing activities across SIT, UAT, and regression testing phases Assist in preparing and reviewing test scenarios, test cases, and test data Coordinate with business users and stakeholders during test execution cycles Log, track, and follow up on defects to ensure timely resolution Support test environment setup and ensure readiness for testing activities Monitor testing progress and escalate issues or risks when needed Collaborate with vendors to ensure alignment on test execution and defect resolution Contribute to test documentation, status reporting, and quality tracking Support go-live readiness activities and post-implementation validation If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/ If you would like to know more about the MC Club Visit: https://menaconsultant.com/mc-club/</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of experience in testing management, quality assurance, or related roles</li><li>Hands-on experience supporting testing activities in large-scale system implementations</li><li>Experience in managing testing for core banking systems</li><li>Experience in ERP system testing is considered a strong plus</li><li>Bachelor s degree in Computer Science, Information Systems, Engineering, or a related field</li><li>Strong coordination and communication skills</li><li>Ability to work with cross-functional teams in a structured project environment</li><li>Good analytical and problem-solving capabilities</li></ul>

<p><br></p><p><b>About the Role</b></p><p>We are looking for a highly motivated and passionate candidate to contributes primarily to the back-end development track supporting the design, development, and sustained delivery of server-side services, APIs, data infrastructure, and telecom integration layers that power the division's solutions. Executes assigned development tasks under the technical guidance and direction of the Division Leader, progressively building depth across the division's technology stack while contributing to code quality, testing, and documentation.</p><p>Main Responsibilities, will include but will not be limited to:</p><ul><li>Study business and sales requirements and subsequently develop them into back-end solutions, as well as test and integrate them with current systems, contributing to the optimization of implemented systems</li><li>Monitor the performance of servers and applications and ensure the day-to-day smooth running of systems, supporting proper utilization in line with the function's requirements and overall business objectives.</li><li>Develop technical solutions, platforms, and changes based on business or technical needs</li><li>Develop programs and integration back-ends for Business Support Systems and Customer Care Applications and touchpoints, including FTTH Contractors, Corporate SMS, CMS back-ends, CMS adapters, HR Solutions, Commission Engines, CDRs back-ends, and similar systems.</li><li>Work alongside front-end and mobile developers within the division to implement the back-ends and APIs needed for the delivered solutions, aligning on contracts and integration points.</li><li>Use a variety of programming languages and technologies to build robust back-end platforms and user-facing solutions, including Java, Java Spring Boot, PHP, MongoDB, MySQL, Oracle DB, REST APIs, Web Services, and microservices.</li><li>Support implementation across multiple platforms and legacy software applications, contributing to migrations and integration efforts as assigned.</li><li>Participate in code reviews as both author and reviewer, applying feedback constructively and learning from the process to strengthen technical depth.</li><li>Contribute to the division's CI/CD practices, building and maintaining pipeline components and using DevOps tooling in use at Zain (Azure DevOps, Docker, Kubernetes, Elasticsearch &amp; Kibana, Prometheus &amp; Grafana).</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>What We Need From You</b></p><p>To be shortlisted for this position, you will need to comply with all of the below requirements:</p><ul><li>Holds a bachelor s degree in Computer Science, Computer Engineering or any related field</li><li>Minimum: 3 years of relevant experience.</li></ul>

<p ><span >About Mercy Corps</span></p> <p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p> <p >&nbsp;</p> <p ><span >Program / Department Summary</span></p> <p ><span >Mercy Corps implements a diverse portfolio of humanitarian and development programming across the Middle East in response to acute crises and protracted vulnerabilities. Under a newly established Multi-Country Office (MCO) structure, Mercy Corps oversees programming across Syria, Jordan, and Yemen, with enhanced regional coordination, efficiency, and strategic alignment.</span></p> <p ><span >This role supports the implementation of Mercy Corps’ global ten-year strategy, Pathway to Possibility, which focuses on achieving resilient, inclusive, and sustainable outcomes across food security, water security, economic opportunity, and peace and good governance. The strategy is grounded in organizational commitments to being climate-smart, evidence-driven, locally led, innovative, and safe, diverse, and inclusive.</span></p> <p >&nbsp;</p> <p ><span >General Position Summary</span></p> <p ><span >The Senior Business Development and Grants Manager leads and directly manages all business development, pre-positioning, and grants functions across the MCO portfolio covering Syria, Jordan, and Yemen.</span></p> <p ><span >Based in Amman, the role leads multi-country resource mobilization efforts, ensuring high-quality donor engagement, competitive proposal development, and effective grants lifecycle management. The position has direct line management responsibility for a Reporting Officer and provides strong leadership, guidance, and coordination to country-level teams engaged in program development and donor compliance.</span></p> <p ><span >The role reports to the MCO Portfolio Director and works in close collaboration with Country Managers, Program Teams, Regional Award Management, Business Development and Technical teams.</span></p> <p >&nbsp;</p> <p ><span >Essential Job Responsibilities</span></p> <p ><em ><u >STRATEGIC LEADERSHIP, MANAGEMENT, AND COORDINATION</u></em></p> <p ><span >• Provide overall leadership and strategic direction for program development, business development, and grants management across Syria, Jordan, and Yemen, in line with Mercy Corps’ Program Management at Mercy Corps (PM@MC) standards and Pathway to Possibility strategic objectives.</span></p> <p ><span >• Directly manage, mentor, and support the Reporting Officer, ensuring clear objectives, regular performance management, coaching, and professional development.</span></p> <p ><span >• Strengthen harmonization, consistency, and quality of program development and grants practices across Syria, Jordan, and Yemen.</span></p> <p >&nbsp;</p> <p ><em ><u >PRE-POSITIONING, DONOR ENGAGEMENT, AND EXTERNAL REPRESENTATION</u></em></p> <p ><span >• Lead and oversee strategic pre-positioning efforts across the MCO, ensuring alignment with country strategies, regional priorities, and Mercy Corps’ global outcomes framework.</span></p> <p ><span >• Systematically map, track, and analyze donor priorities, funding trends, and competitive intelligence across sectors and geographies.</span></p> <p ><span >• Maintain and strengthen relationships with a diverse range of donors, including traditional institutional donors, private donors, foundations, and emerging financing partners, in coordination with regional and HQ teams.</span></p> <p ><span >• Demonstrate willingness to expand knowledge and expertise related to development finance and non-traditional funding mechanisms in support of diversified resource mobilization.</span></p> <p ><span >• Proactively support the MCO Portfolio Director and Country Managers in external representation, including preparation for and participation in donor meetings, partner engagements, and other stakeholder forums.</span></p> <p ><span >• Guide the development of unsolicited concepts and donor engagement materials in partnership with the MCO Portfolio Director, Country Managers, regional Business Development teams, and HQ counterparts.</span></p> <p >&nbsp;</p> <p ><em ><u >PROPOSAL DEVELOPMENT AND RESOURCE MOBILIZATION</u></em></p> <p ><span >• Oversee and lead go/no-go decision-making processes for new funding opportunities across the MCO portfolio.</span></p> <p ><span >• Provide strategic and technical leadership to ensure the development of high-quality, competitive concept notes and proposals.</span></p> <p ><span >• Ensure the systematic use of evidence-based products, learning, and analysis to inform program design and value propositions in close collaboration with MCO and country staff as appropriate.</span></p> <p ><span >• Coordinate multi-country, cross-border and cross-functional proposal development processes involving Programs, Finance, Operations, Technical Advisors, Evidence &amp; Learning teams, and HQ.</span></p> <p ><span >• Ensure proposals are operationally feasible, risk-informed, and financially sound, with budgets that accurately reflect the cost of doing business and donor compliance requirements.</span></p> <p ><span >• Lead or support proposal revisions, negotiations, and program modifications in response to donor feedback or contextual changes.</span></p> <p ><span >• Promote learning and continuous improvement through after-action reviews and documentation of proposal development lessons learned.</span></p> <p >&nbsp;</p> <p ><em ><u >GRANTS OVERSIGHT, REPORTING, AND COMPLIANCE</u></em></p> <p ><span >• Provide strategic oversight of grants management systems and processes to ensure compliance with donor regulations, Mercy Corps policies, and PM@MC minimum standards.</span></p> <p ><span >• Ensure timely, accurate, and high-quality donor reporting across the Syria, Jordan, and Yemen portfolio, supporting program teams and the Reporting Officer to meet contractual obligations.</span></p> <p ><span >• Oversee reporting trackers, internal review workflows, and coordination with HQ, regional teams, and donors, with day-to-day support from the Reporting Officer.</span></p> <p ><span >• Support program teams in responding to donor information requests, audits, and amendments.</span></p> <p ><span >• Ensure effective grant kick-off, review, and close-out processes are conducted and documented in line with Mercy Corps requirements.</span></p> <p >&nbsp;</p> <p ><em ><u >PROGRAM LEARNING, EVIDENCE, AND KNOWLEDGE MANAGEMENT</u></em></p> <p ><span >• Champion the integration of learning, evidence, and adaptive management into program development and grants processes.</span></p> <p ><span >• Work closely with the MCO program and Evidence &amp; Learning staff to ensure evidence, research findings, evaluations, and learning products are strategically leveraged to strengthen donor engagement and proposal quality.</span></p> <p ><span >• Promote consistent use of tools, templates, and systems across Syria, Jordan, and Yemen to strengthen institutional knowledge and continuity.</span></p> <p >&nbsp;</p> <p ><em ><u >Organizational Learning</u></em></p> <p ><span >• Foster a culture of learning, reflection, and continuous improvement within the business development and grants function.</span></p> <p >&nbsp;</p> <p ><span >Supervisory Responsibility</span></p> <p ><span >• Direct line management of the Reporting Officer.</span></p> <p >&nbsp;</p> <p ><span >Accountability</span></p> <p ><span >Reports Directly To: </span><span >MCO Portfolio Director</span></p> <p ><span >Works Closely With:</span><span > Country Managers, Program and Project Managers, Finance and Operations Teams, Regional Award Management Team, Regional Business Development Advisors, Technical and Evidence &amp; Learning Teams, and HQ counterparts.</span></p> <p >&nbsp;</p> <p ><span >Knowledge and Experience</span></p> <p ><span >• Bachelor’s degree in a relevant field required; Master’s degree in International Development, Humanitarian Assistance, or a related field preferred.</span></p> <p ><span >• Minimum of 5-6 years of progressive experience in business development, grants management, proposal development, and donor compliance.</span></p> <p ><span >• Demonstrated leadership and people management experience, preferably in multi-country or matrixed structures.</span></p> <p ><span >• Strong familiarity with institutional donors (e.g., ECHO, FCDO, EU, SDC, GIZ,), private donors, and donor compliance requirements.</span></p> <p ><span >• Knowledge or prior experience with DFIs and in development finance is a strong advantage.</span></p> <p ><span >• Excellent written and verbal communication skills in English.</span></p> <p ><span >• Proven ability to manage complex processes, meet deadlines, and coordinate across diverse teams.</span></p> <p ><span >• Strong contextual knowledge of the Middle East region preferred.</span></p> <p >&nbsp;</p> <p ><span >Success Factors</span></p> <p ><span >The successful candidate will be a proactive leader with strong judgment, excellent organizational skills, and a passion for high-quality humanitarian and development programming. They will be comfortable operating in complex, fast-changing environments and able to balance strategic thinking with hands-on support. Strong interpersonal skills, attention to detail, and commitment to accountability and learning are essential.</span></p> <p >&nbsp;</p> <p ><span >Living Conditions / Environmental Conditions</span></p> <p ><span >The position is based in Amman, Jordan, with travel as required to Syria and Yemen (security permitting). Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and Mercy Corps policies at all times.</span></p> <p >&nbsp;</p> <p ><span >Ongoing Learning </span></p> <p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p> <p >&nbsp;</p> <p ><span >Team Engagement and Effectiveness </span></p> <p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p> <p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p> <p >&nbsp;</p> <p ><span >Equal Employment Opportunity </span></p> <p ><span >Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.</span></p> <p >&nbsp;</p> <p ><span >Safeguarding &amp; Ethics</span></p> <p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p> <p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<p>Syarah is on a mission to change how people buy their cars in Saudi and. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and many more. Our goal is to turn car buying into an experience of delight, comfort and peace of mind. We are on the lookout for ambitious, competitive, growth-minded professionals to help us continue to harness technology to delight our customers and achieve our ambitious growth objectives in the auto sector.</p><p>Responsibilities:</p><ul><li>A Customer Care Agent serves as the bridge between the company and its customers, engaging with them via voice or text channels. Their primary role is to respond to customer inquiries, provide detailed service information, resolve any issues that arise, and represent the company professionally and courteously. This position is offered as a three-month contract.</li><li>Address customer inquiries regarding available products and services.</li><li>Create and manage customer accounts, ensuring accurate documentation of account details in written or digital formats.</li><li>Actively listen to customer concerns, identifying the root cause of any issues.</li><li>Provide prompt and appropriate solutions to customer problems.</li><li>Escalate complex cases to management, including all necessary background information.</li><li>Anticipate customer needs by following up on previous interactions, offering reorders or additional services.</li><li>Collaborate with all internal departments to effectively resolve customer issues.</li><li>Flexibility to work different shifts (including evenings, weekends, or holidays).</li><li>Willingness to participate in training before hire and on-the job.</li><li>Excellent listening skills and an empathetic voice and manner.</li><li>Dedication to customer satisfaction.</li><li>Basic knowledge of computer software and office systems.</li><li>Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer.</li><li>Familiarity with all of the goods and services offered by the company.</li><li>Experience in Automotive Industry is a plus.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Excellent listening skills and an empathetic voice and manner. Dedication to customer satisfaction. Basic knowledge of computer software and office systems. Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer. Familiarity with all of the goods and services offered by the company. Experience in Automotive Industry is a plus.</p>

<p>We are seeking a seasoned Project Manager with strong experience in industrial environments to lead complex projects from engineering through construction, commissioning and handover. The role will oversee full project lifecycles, ensuring delivery on time, within budget, and in line with quality and safety standards across industrial settings. Key Requirements Minimum 10 years of project management experience , including at least 4 years in a Project Manager role within industrial environments PMP certification ( mandatory ) Proven experience managing projects across all stages: engineering, construction, commissioning, handover, and closure Background in mechanical engineering ; candidates with electrical or industrial engineering backgrounds also considered Strong documentation and reporting experience for tracking progress and performance Strong computer proficiency. Demonstrated adherence to HSE regulations and practices in industrial projects Preferred Qualifications Knowledge of FIDIC conditions of contract Other Qualifications Strong communication and stakeholder management skills Leadership, negotiation, and conflict resolution capabilities High level of organization, time management, and problem-solving ability Ability to work under pressure and meet tight deadlines Key Responsibilities Lead projects through all phases: engineering, procurement, construction, commissioning, handover, and closure Plan, execute, monitor, and control project scope, schedule, cost, and quality Coordinate multidisciplinary teams and contractors Ensure compliance with HSE policies and regulatory requirements Manage project budgets, schedules, risks, and resources Oversee contract administration and change management Prepare progress reports and provide regular status updates to stakeholders Resolve issues and risks impacting project delivery Ensure client satisfaction and successful project outcomes If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/ If you would like to know more about the MC Club Visit: https://menaconsultant.com/mc-club/</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 10 years of project management experience , including at least 4 years in a Project Manager role within industrial environments</p><p>PMP certification ( mandatory )</p><p>Proven experience managing projects across all stages: engineering, construction, commissioning, handover, and closure</p><p>Background in mechanical engineering ; candidates with electrical or industrial engineering backgrounds also considered</p><p>Strong documentation and reporting experience for tracking progress and performance</p><p>Strong computer proficiency.</p><p>Demonstrated adherence to HSE regulations and practices in industrial projects</p><p>Preferred Qualifications</p><p>Knowledge of FIDIC conditions of contract</p><p>Other Qualifications</p><p>Strong communication and stakeholder management skills</p><p>Leadership, negotiation, and conflict resolution capabilities</p><p>High level of organization, time management, and problem-solving ability</p><p>Ability to work under pressure and meet tight deadlines</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Consistently offer professional, friendly and engaging service</p><p>Manage all activity within the marketing department, ensuring all service standards are followed</p><p>Execute marketing plans and programs in conjunction with the Sales department to ensure profit growth</p><p>Oversee all marketing initiatives for the hotel</p><p>Research, analyze and monitor financial, technological, and demographic factors so that market opportunities may be capitalized on</p><p>Plan and oversee the hotels advertising and promotion activities, including print, electronic, and direct mail</p><p>Communicate with outside advertising agencies on ongoing campaigns</p><p>Recommend pricing strategy for the hotel that will result in the greatest market share</p><p>Work with the Public Relations department and artists to oversee copywriting, design, layout, and the production of promotional materials</p><p>Follow the annual budget and administer that budget in a fiscally responsible manner</p><p>Balance operational, administrative and Colleague needs</p><p>Follow departmental policies and procedures</p><p>Follow all safety policies</p><p>Other duties as assigned</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous senior leadership experience within Marketing required</li><li>Computer literate in Microsoft Window applications and or relevant computer applications required</li><li>University/College degree in a related discipline required</li><li>Excellent communication skills, both written and verbal required</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible &amp; reliable</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all time.</li></ul><p></p></section>

<p>The Project Manager Banking ERP will lead the planning, execution, and successful delivery of enterprise resource planning (ERP) initiatives within a banking or financial services environment. The role involves managing large-scale ERP implementations and coordinating cross-functional teams to ensure systems are delivered on time, within scope, and aligned with business and regulatory requirements. Key Requirements 14+ years of experience Proven experience managing large-scale ERP implementation or transformation projects within banking or financial services Strong understanding of ERP systems used in financial institutions Experience overseeing full ERP lifecycle delivery including requirements gathering, system configuration, testing, deployment, and post-go-live support Demonstrated experience managing multi-stakeholder projects across business and technology teams Strong experience in project planning, scheduling, budgeting, and resource management Experience managing system integration with other enterprise platforms Other Qualifications Bachelor s degree in Information Systems, Computer Science, Engineering, Finance, or a related field Strong stakeholder and executive communication skills Ability to manage cross-functional and distributed teams Strong analytical, planning, and problem-solving capabilities Key Responsibilities Lead the end-to-end delivery of ERP implementation projects within the banking or financial services environment Develop detailed project plans, schedules, budgets, and resource plans Coordinate with business stakeholders, IT teams, vendors, and system integrators to ensure smooth project execution Oversee requirements gathering, system configuration, customization, testing, and deployment Manage ERP integrations with core banking systems and other enterprise applications Monitor project progress, track milestones, risks, and issues , and implement mitigation strategies Ensure adherence to banking regulatory, security, and compliance requirements Facilitate user acceptance testing (UAT) and system validation activities Provide regular project status updates and governance reporting to senior leadership Support post-implementation stabilization and continuous improvement initiatives If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/ If you would like to know more about the MC Club Visit: https://menaconsultant.com/mc-club/</p><p><strong>Desired Candidate Profile</strong></p><ul><li>14+ years of experience</li><li>Proven experience managing large-scale ERP implementation or transformation projects within banking or financial services</li><li>Strong understanding of ERP systems used in financial institutions</li><li>Experience overseeing full ERP lifecycle delivery including requirements gathering, system configuration, testing, deployment, and post-go-live support</li><li>Demonstrated experience managing multi-stakeholder projects across business and technology teams</li><li>Strong experience in project planning, scheduling, budgeting, and resource management</li><li>Experience managing system integration with other enterprise platforms</li><li>Bachelor s degree in Information Systems, Computer Science, Engineering, Finance, or a related field</li><li>Strong stakeholder and executive communication skills</li><li>Ability to manage cross-functional and distributed teams</li><li>Strong analytical, planning, and problem-solving capabilities</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions. Taking telephone, e-mail and fax reservations enquiries. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints. Acquire comprehensive knowledge of the Hotel and the company and keep updated with seasonal changes and new information. Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems and high-speed Internet system. Responsible for non-phone communication and reservation duties, including processing new bookings, updating and organizing existing reservations, and responding to inquiries received through the reservations email inbox. Answers general reservations emails, retrieve and distribute mail and process brochure requests. Accepts and delivers wake-up calls and messages in a timely manner. Performs installation and repairs of telephone or high-speed Internet services in the guest room or public area meeting space.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor Degree / Diploma degree or equivalent experience. A minimum of 1 year of experience in same field. Excellent verbal communication skills in both Arabic and English Languages. Customer service experience. Strong sales skills.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues Ensure the consistency in the preparation of all food items for a la carte andor buffet menus according to hotel recipes and standards Conduct daily shift briefings to kitchen Colleagues in absence of the Sous Chef Ensure all kitchen Colleagues are aware of standards and expectations Liaise with the Outlet Chef to keep open lines of communication regarding guest feedback Maintain proper rotation of product in all chillers to minimize wastage/spoilage Have full knowledge of all menu items, daily features and promotions Ensure the cleanliness and maintenance of all work areas, utensils, and equipment Follow kitchen policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous experience in the Culinary field required Journeyman s papers or international equivalent required Diploma Certification in a Culinary discipline an asset Computer literate in Microsoft Window applications an asset Strong interpersonal and problem solving abilities Highly responsible &amp; reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times</p><p></p></section>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>About the role</h4> <p>As our Spa Receptionist, you will be the first point of contact for our guests and members, creating a welcoming and professional experience from arrival to departure. You will play a key role in managing spa reservations, guest inquiries, retail sales, administrative functions, and daily reception operations while ensuring exceptional service standards are consistently delivered. This position requires excellent communication skills, strong attention to detail, and a passion for wellness and hospitality.</p> <h4>What you will do</h4> <ul> <li>Welcome guests and members warmly, ensuring a personalized and seamless spa experience.</li> <li>Manage spa reservations, appointments, cancellations, and schedule updates using the spa management system.</li> <li>Communicate appointment details and schedule changes promptly to therapists and spa team members.</li> <li>Process guest payments, charges, memberships, gift certificates, and retail transactions accurately.</li> <li>Maintain daily cashier reports, accounting records, and reconciliation procedures in accordance with established policies.</li> <li>Read, update, and communicate relevant information from the daily logbook to ensure smooth operations.</li> <li>Handle incoming and outgoing correspondence and maintain organized guest and membership records.</li> <li>Promote spa treatments, memberships, packages, and retail products to maximize revenue opportunities.</li> <li>Provide knowledgeable recommendations on spa services, wellness products, and treatment benefits.</li> <li>Monitor and maintain inventory levels of retail products, office supplies, guest amenities, and spa linen items.</li> <li>Prepare regular operational reports, including membership status, expired memberships, attendance statistics, birthday reports, therapist commissions, and monthly performance reports.</li> <li>Ensure the reception area, juice bar, guest waiting areas, and surrounding facilities remain clean, organized, and always welcoming.</li> <li>Respond professionally to guest feedback, requests, and concerns, escalating issues when necessary.</li> <li>Maintain confidentiality of guest information and financial records.</li> <li>Follow all hotel safety, security, emergency, and operational procedures.</li> <li>Assist with special projects and additional duties as assigned by Spa Management.</li> </ul> <h4>What you bring</h4> <ul> <li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li> <li>Strong customer service and interpersonal skills with a guest-focused mindset.</li> <li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li> <li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li> <li>Strong organizational and administrative abilities with excellent attention to detail.</li> <li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li> <li>Basic accounting, cash-handling, and reporting skills.</li> <li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li> <li>Proficiency in Microsoft Office applications and general computer systems.</li> <li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li> </ul> <h4>What we offer</h4> <ul> <li>Competitive salary and benefits package.</li> <li>Opportunities for professional development and career growth.</li> <li>A supportive and collaborative work environment.</li> <li>Training programs designed to enhance your hospitality and wellness expertise.</li> <li>Employee wellness and recognition programs.</li> <li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li> </ul> <h4>Schedule & hours</h4> <p>Full time job.</p> <p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>

<p>A reputable firm located in Amman, representing multinational companies with a focus on power and industrial supplies, with extensive experience in this field, has a vacancy for "Mechanical and/or Electrical Engineer" to manage tender preparation, coordinate with suppliers, and support commercial and technical bidding activities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Mechanical or Electrical Engineering from a reputable University.</li><li>(5-7) years of relevant experience in tenders.</li><li>Strong knowledge of tender preparation and documentation.</li><li>Energetic, hardworking, and has a real interest in both office and field work</li><li>Excellent communication skills in both Arabic and English.</li><li>Excellent computer skills.</li><li>Has a Jordanian driving license.</li><li>Resident of Amman</li></ul>

<p><br></p><p>Scope of the Position The Systems Administrator is responsible for the effective provisioning, installation, configuration, operation, and maintenance of systems hardware, software, and related infrastructure in both Windows and Linux environments. This role ensures that IT systems run efficiently and securely, serving the needs of the organization. The candidate will work with various teams to design and implement solutions that enhance IT service delivery.</p><p>Primary Duties and Responsibilities</p><p>System Administration (Windows &amp; Linux):</p><ul><li>Manage and maintain both Windows Server and Linux environments, ensuring high availability, security, and performance.</li><li>Install, configure, and update server operating systems, applications, and related infrastructure.</li><li>Monitor server health, performance, and security to identify and resolve potential issues.</li><li>Perform system backups, restore operations, and disaster recovery planning.</li><li>Manage user accounts, permissions, and access control on both Windows and Linux systems.</li></ul><p>Security &amp; Compliance:</p><ul><li>Implement and maintain security protocols, patch management, and vulnerability assessments for both environments.</li><li>Ensure systems comply with relevant industry standards and regulations (e.g., SOC2, PCI-DSS , GDPR).</li><li>Administer Active Directory (AD) and domain security policies on Windows systems.</li></ul><p>Networking &amp; Infrastructure:</p><ul><li>Collaborate with network and security teams to optimize system integrations and improve IT infrastructure resilience.</li></ul><p>Automation &amp; Scripting:</p><ul><li>Develop and maintain automation scripts for routine tasks using PowerShell, Bash, Python, or other scripting languages.</li><li>Automate system deployments, monitoring, and updates for both Windows and Linux environments.</li></ul><p>Virtualization &amp; Cloud:</p><ul><li>Manage virtualization platforms such as VMware, Hyper-V, or other hypervisors.</li><li>Support cloud infrastructure (e.g., AWS, Azure) as part of a hybrid environment, managing servers and services deployed in the cloud.</li><li>Migrate workloads between on-premises and cloud platforms when needed.</li></ul><p>Technical Support &amp; Troubleshooting:</p><ul><li>Provide advanced troubleshooting support for system issues, ensuring timely resolution of critical incidents.</li><li>Collaborate with helpdesk and other IT staff to provide technical assistance and training to end-users.</li><li>Document system configurations, procedures, and troubleshooting guides for future reference.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).</li><li>3-5 years of experience as a Systems Administrator or similar role, with experience managing both Windows and Linux environments.</li><li>Strong knowledge of Windows Server (Active Directory, Group Policy, DNS, DHCP) and Linux distributions (Red Hat, Ubuntu, CentOS).</li><li>Proficiency with scripting and automation using PowerShell, Bash, or Python.</li><li>Experience with virtualization technologies (e.g., VMware, Hyper-V).</li><li>Familiarity with cloud environments (AWS, Azure, or GCP).</li><li>Solid understanding of networking concepts and protocols (e.g., TCP/IP, DNS, VPN).</li><li>Relevant certifications are a plus (e.g., Microsoft Certified: Windows Server, CompTIA Linux+, Red Hat Certified System Administrator, AWS Certified SysOps Administrator).</li><li>Working at a desk on a computer for long periods of time.</li><li>Lifting heavy equipment, such as servers.</li><li>Requires occasional on-call support for critical system incidents and maintenance during off-hours.</li></ul>

<p>Customer service&nbsp;<br><br><br>We are looking for a Customer Service Representative to handle customer inquiries, provide support, and ensure a positive customer experience.&nbsp;<br><br>Responsibilities:&nbsp;<br><br>Respond to customer inquiries through phone, email, or other communication channels.&nbsp;<br>Handle customer complaints and resolve issues efficiently.&nbsp;<br>Provide accurate information about products and services.&nbsp;<br>Follow up with customers and ensure their needs are met.&nbsp;<br>Maintain accurate records of customer interactions.&nbsp;<br><br>Requirements:&nbsp;<br><br>Previous experience in customer service is preferred.&nbsp;<br>Good communication and problem-solving skills.&nbsp;<br>Ability to work under pressure.&nbsp;<br>Good computer skills.&nbsp;<br>Customer-focused and professional attitude.&nbsp;<br>&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Together with colleagues you will work in (inter-)national project teams. You analyze market, consumer and customer data and derive meaningful recommendations for action. You support your colleagues by preparing briefings and presentations in English as well as German. The cooperation in the daily business is also part of your tasks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You are currently enrolled at a university. You are able to work under pressure, have above-average commitment and excellent communication skills. You have an independent and responsible way of working in a team. Due to your excellent communication skills, in German and English, you have no issues communicating in international teams. Good computer skills (MS Office). Your accuracy allows you to work reliably.</p><p></p></section>

<p><h4>Position summary</h4> <p>Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements to improve reliability/performance. Enter commands and activate controls on computer and peripheral equipment. Resolve non-routine problems with hardware, software, or guest room internet access. Analyze, recommend, and implement process improvements. Maintain inventory of technology devices. Maintain PBX/telephone switchboard systems and associated hardware. Ensure computer and telephone rooms are kept locked at all times and access is restricted using interrogated key system.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Ensure employee compliance with company standards/policies and external regulations; serve as a departmental role model or mentor. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of employees.</p> <p>Ensure adherence to quality expectations and standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Enter and locate information using computers and/or Point of Sale (POS) systems. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> At least 1 year of related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <h4>About us</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities</p><p>Analyze telecom data (BSCS, CDRs, network, charging, customer data) to identify trends and actionable insights.</p><p>Gather and translate business requirements into data-driven solutions.</p><p>Perform data mapping, profiling, and interface analysis across multiple systems.</p><p>Support data migration activities and ensure data quality, consistency, and accuracy.</p><p>Develop and execute SIT/UAT test plans and validation processes.</p><p>Build dashboards and reports using Power BI or similar BI tools.</p><p>Present insights, findings, and recommendations to business stakeholders and senior management.</p><p>Utilize AI/GenAI tools to accelerate data analysis and root cause investigations.</p><p>Automate reporting, documentation, and test case generation using AI technologies.</p><p>Apply AI techniques for data quality monitoring, anomaly detection, and process optimization.</p><p>Identify and implement AI-driven solutions for telecom business use cases.</p><p>Engage directly with clients and stakeholders, with occasional travel and extended stays at customer sites.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><p>Bachelor's degree in computer science, Information Systems, Data Analytics, Telecommunications, or a related field.</p><p>5+ years of experience in Data Analysis, preferably within the telecommunications industry.</p><p>Strong knowledge of telecom systems such as EMM, MSC, ICT, CCN, MAPS, SDP, and CDRs.</p><p>Solid understanding of Data Warehousing and Business Intelligence concepts.</p><p>Advanced SQL skills (mandatory).</p><p>Experience with Hive, Presto, Trino, or similar data processing technologies.</p><p>Hands-on experience with Power BI or equivalent data visualization tools.</p><p>Good understanding of Software Development Life Cycle (SDLC) and testing methodologies.</p><p>Experience using AI tools such as ChatGPT, Copilot, Python ML libraries, or AutoML platforms.</p><p>Experience with Python (Pandas, NumPy, etc.) is an advantage.</p><p></p></section>

<p><h4>Position summary</h4> <p>Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements to improve reliability and performance. Enter commands and activate controls on computer and peripheral equipment. Resolve non-routine problems with hardware, software, or guest room internet access. Analyze, recommend, and implement process improvements. Maintain inventory of technology devices. Maintain PBX/telephone switchboard systems and associated hardware. Ensure computer and telephone rooms are kept locked at all times and access is restricted using interrogated key system.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Ensure employee compliance with company standards/policies and external regulations; serve as a departmental role model or mentor.</p> <p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of employees. Ensure adherence to quality expectations and standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Enter and locate information using computers and/or Point of Sale (POS) systems. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> At least 1 year of related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage and maintain cloud and on-premises infrastructure across development, staging, and production environments. Build, optimize, and support CI/CD pipelines to improve deployment efficiency and reliability. Administer Linux servers, web servers (Nginx/Apache), and containerized environments. Implement security best practices, server hardening, access controls, and infrastructure monitoring. Monitor system performance, availability, logs, and network activity to ensure operational stability. Troubleshoot production issues and support incident response and recovery activities. Manage backups, disaster recovery procedures, and infrastructure documentation. Support database operations, queue workers, scheduled jobs, Redis, and background services. Collaborate with development and QA teams to ensure smooth and secure software releases. Optimize infrastructure performance, scalability, and cloud resource utilization. Participate in on-call support for critical production and infrastructure incidents when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.</li><li>4+ years of experience in DevOps, Cloud Engineering, System Administration, or a similar role.</li><li>Strong experience with Linux administration and managing production environments.</li><li>Hands-on experience with cloud platforms, preferably Google Cloud Platform (GCP).</li><li>Experience with CI/CD tools such as GitHub Actions, GitLab CI/CD, Jenkins, or similar.</li><li>Strong knowledge of Docker, Nginx/Apache, networking, and infrastructure security.</li><li>Experience with monitoring, logging, automation, and scripting tools (Bash, Python, or similar).</li><li>Familiarity with MySQL, Redis, cron jobs, queue management, and backup/recovery processes.</li><li>Strong troubleshooting, documentation, and communication skills.</li><li>Experience with Kubernetes, Terraform, Ansible, Grafana, Prometheus, Laravel/PHP, or Cloudflare is an advantage.</li></ul><p></p></section>

<p><b>Job Title </b>Technical Support Engineer Job Scope The Technical Support Engineer is accountable for addressing technical issues in a timely and efficient manner and maintaining strong relationships with partners and end users ensuring full satisfaction at all times. Main Duties and Responsibilities • Analyze technical issues based on defined support processes and procedures and report actions accordingly • Attend to technical issues raised by partners and end users in a timely and efficient manner • Maintain strong relationships with partners and customers • Ensure constant and effective communication with assigned vendors securing full support on technical issues • Respond to after-hours support queries during assigned rotations and escalate issues if needed</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor s degree in Computer Science or any other related field Experience At least 3 years of relevant experience preferably as an ATM Engineer.</p>