Computer Technician Jobs in Jordan
3343 Jobs Found
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues.<br>
Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards.<br>
Actively share ideas, opinions and suggestions in daily shift briefings.<br>
Ensure all kitchen colleagues are aware of standards and expectations.<br>
Liaise daily with outlet chefs to keep open lines of communication regarding guest feedback.<br>
Continually strive to improve food preparation and presentations.<br>
Maintain proper rotation of product in all chillers to minimize wastage/spoilage.<br>
Have full knowledge of all menu items, daily features and promotions.<br>
Ensure the cleanliness and maintenance of all work areas, utensils, and equipment.<br>
Follow kitchen policies, procedures and service standards.<br>
Follow all safety and sanitation policies when handling food and beverage.<br>
Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager.<br>
Follow all policies and procedures ascertained by the hotel.</p>
<h4>Qualifications</h4>
<ul>
<li>Previous experience in a professional kitchen setting as a Chef de Partie.</li>
<li>Proficient knowledge of and adherence to local regulations, particularly in health, safety, and compliance matters, along with a solid grasp of HACCP management.</li>
<li>In this culture-driven workplace, you will be a dedicated leader, focused on nurturing junior chefs, fostering their growth, and enhancing productivity.</li>
<li>A certification in commercial cookery is required, and it is preferred that you also possess a valid certificate in safe food handling or food safety supervision.</li>
<li>Strong organizational abilities for preparation, planning, and cost control.</li>
<li>Flexibility to work across a range of shifts including weekends and public holidays as required.</li>
<li>Computer literate in Microsoft Windows applications is an asset.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Highly responsible and reliable.</li>
<li>Ability to work well under pressure in a fast-paced environment.</li>
<li>Ability to work cohesively as part of a team.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<h4>Key responsibilities</h4>
<h4>Technical presales support</h4>
<p>Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE.<br>
Design and propose suitable technical solutions aligned with customer needs.<br>
Prepare technical proposals, solution architectures, and statements of work.<br>
Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br>
Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br>
Assist in effort estimation, BOM preparation, and solution sizing.</p>
<h4>Customer engagement</h4>
<p>Participate in customer meetings, workshops, and discovery sessions.<br>
Explain technical concepts clearly to both technical and non-technical stakeholders.<br>
Build trusted relationships with customers, partners, and internal teams.<br>
Address customer technical concerns and provide recommendations.</p>
<h4>Solution design & documentation</h4>
<p>Prepare high-level and low-level solution designs when required.<br>
Create architecture diagrams, implementation approaches, and integration workflows.<br>
Ensure proposed solutions follow best practices, scalability, security, and compliance standards.</p>
<h4>Collaboration</h4>
<p>Coordinate with engineering, delivery, product, and support teams.<br>
Work closely with project managers and solution architects during transition to delivery.<br>
Support continuous improvement of presales assets, templates, and demo environments.</p>
<h4>Market & product knowledge</h4>
<p>Stay updated on industry trends, competitor solutions, and emerging technologies.<br>
Maintain strong understanding of company products, services, and capabilities.</p>
<h4>Required qualifications</h4>
<p>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br>
3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br>
Experience in preparing technical proposals and responding to RFPs.<br>
Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br>
Excellent communication and presentation skills.<br>
Ability to work in a fast-paced, customer-facing environment.</p>
<h4>Preferred skills</h4>
<p>Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br>
Knowledge of APIs, integrations, databases, and enterprise applications.<br>
Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br>
Experience with diagramming and documentation tools (Visio, Draw.io, etc.).<br>
Relevant technical certifications are advantageous.</p>
<h4>Soft skills</h4>
<p>Strong analytical and problem-solving abilities.<br>
Customer-oriented mindset.<br>
Strong teamwork and collaboration skills.<br>
Ability to manage multiple opportunities simultaneously.<br>
Good negotiation and stakeholder management skills.</p>
<h4>KPIs / success metrics</h4>
<ul>
<li>Quality and timeliness of technical proposals.</li>
<li>Win rate contribution.</li>
<li>Customer satisfaction during presales engagements.</li>
<li>Accuracy of solution sizing and estimations.</li>
<li>Number of successful demos and POCs delivered.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The SOC Team Leader is responsible for leading and managing ZainTECH’s Security Operations Center (SOC) team, ensuring effective delivery of security monitoring, threat detection, incident response coordination, and operational security services.<br> The role provides technical leadership and operational oversight across SOC functions while ensuring compliance with service level agreements, customer requirements, and NCSC licensing obligations.<br> Responsibilities: SOC Operations Management Lead daily SOC operations across all monitoring and response activities.<br> Ensure continuous 24x7 monitoring coverage and effective shift management.<br> Oversee incident handling, escalation, and investigation activities.<br> Ensure adherence to customer SLAs and operational procedures.<br> Monitor SOC performance and service quality metrics.<br> Incident Management & Escalation Act as the primary escalation point for high-severity security incidents.<br> Coordinate incident response activities across technical teams and stakeholders.<br> Support containment, investigation, eradication, and recovery efforts.<br> Review incident reports and ensure quality of investigation outputs.<br> Participate in major incident and crisis management activities.<br> Team Leadership & Development Lead, mentor, and develop SOC analysts across all levels.<br> Conduct Performance reviews ,Coaching sessions and Knowledge transfer initiatives Support recruitment, onboarding, and training activities.<br> Threat Detection & Operational Improvement Drive continuous improvement of monitoring and detection capabilities.<br> Review and approve Use cases , Correlation rules , Dashboards and Operational procedures Identify gaps in detection coverage and operational effectiveness.<br> Support SOC maturity and service enhancement initiatives.<br> Governance, Reporting & Stakeholder Management Prepare operational reports and service reviews.<br> Participate in customer meetings and security governance discussions.<br> Ensure compliance with Internal security policies , Regulatory obligations and NCSC licensing requirements Maintain operational documentation, procedures, and playbooks.<br> Our Culture & Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Bachelor’s degree in Cybersecurity, Information Security, Computer Science, Information Technology, Engineering, or a related field.<br> Minimum 5 years of cybersecurity experience and minimum 3 years of SOC operations experience Previous experience leading security operations teams.<br> Strong experience with in SIEM platforms , Threat detection , Incident response and Security operations management Experience within MSSP environments is highly preferred.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The CSM will manage strategic enterprise client relationships, serving as a trusted advisor to senior executives and key decision-makers. Lead complex product implementations and business transformation initiatives, driving successful adoption, commercial growth, and long-term client value. Collaborate with cross-functional and regional stakeholders to deliver large-scale projects, leveraging data-driven insights to inform strategy, optimise performance, and achieve business objectives.</p><p>Core Responsibilities and Accountabilities:</p><p>Client Relationship Management</p><ul><li>Function as the primary post-sale point of contact for assigned clients.</li><li>Build trusted relationships across business and technical stakeholders.</li><li>Understand client objectives, pain points, and strategic priorities.</li><li>Conduct regular business reviews and success planning sessions.</li></ul><p>Success Planning & Value Realization</p><ul><li>Develop and maintain Client Success Plans (CSPs).</li><li>Define measurable client outcomes and track progress.</li><li>Demonstrate business value through data-driven insights and performance reviews.</li><li>Drive achievement of client KPIs and business goals.</li></ul><p>Product Adoption & Growth</p><ul><li>Maximize utilization and adoption of our products and services.</li><li>Identify under-utilized solutions and recommend optimization opportunities.</li><li>Drive revenue realization from newly implemented products.</li><li>Surface qualified sales leads and expansion opportunities for Account Executives.</li></ul><p>Program & Operational Leadership</p><ul><li>Monitor onboarding and implementation progress.</li><li>Orchestrate internal stakeholders across Product, Sales, Risk, Operations, Technical Solutions, and Support.</li><li>Function as an escalation point for critical client issues.</li><li>Ensure client readiness for product launches and changes.</li></ul><p>Business Optimization</p><ul><li>Analyze client performance trends and health metrics.</li><li>Proactively identify opportunities for improvement.</li><li>Provide strategic recommendations using data and industry knowledge.</li><li>Support retention and long-term client growth.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Strong client-centric approach with expertise in stakeholder management, needs analysis, and executive communication. Expertise in lead generation, success planning, data-driven storytelling, product adoption, and consultative client engagement. Strong commercial acumen with critical thinking, advanced problem-solving, and data analytics to deliver strategic outcomes. Proven ability to manage projects, coordinate cross-functional teams, optimise resources, and deliver outcomes within tight timelines.</p><p>Mandatory Skills:</p><ul><li>Bachelor's degree in Computer Science, Technology, Engineering, or a related field (Master's preferred).</li><li>12+ years of experience in Payments, Banking, Financial Services, FinTech, Consulting, and Client Success / Relationship Management</li><li>Regional experience, including working in a faced-paced matrix organisation.</li><li>Excellent communication skills in English (written, verbal, and presentation).</li></ul><p>Preferred Skills:</p><ul><li>Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.</li><li>An understanding of regional regulations across financial services or payment networks.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries.<br> We help organizations implement and evolve technology solutions that are secure, reliable, and built to support long-term business needs.<br> Within our Information Technology and Services practice, we work closely with customers to deliver high-quality outcomes across complex enterprise environments.<br> As a Delivery Manager, you will play a central role in driving the successful delivery of Oracle APEX-based insurance and enterprise applications.<br> This role is focused on delivery ownership, coordination, and accountability, ensuring projects move forward with the right structure, visibility, and operational discipline.<br> You will work across customer, product, development, QA, and implementation teams to keep delivery on track, maintain quality standards, and support strong client relationships throughout the lifecycle.<br> Responsibilities Oversee and manage the end-to-end software delivery lifecycle, ensuring adherence to SLAs and client expectations.<br> Lead, mentor, and develop delivery team leads and developer teams.<br> Coordinate with cross-functional teams to deliver business outcomes.<br> Identify process improvements and implement best practices.<br> Manage budgets and resource allocation tied to delivery schedules.<br> Build strong client relationships and provide status reporting, dashboards, and timeline updates.<br> Manage delivery execution for Oracle APEX implementation, customization, enhancement, integration, and support projects.<br> Coordinate scope, schedule, resources, dependencies, risks, and priorities across customers, product, development, QA, and implementation teams.<br> Ensure deliverables are planned, tracked, reviewed, and delivered to agreed quality standards and contractual commitments.<br> Monitor progress, identify blockers, manage escalations, and resolve risks and issues.<br> Facilitate alignment across requirements, design, implementation readiness, testing, deployment, and post-go-live support.<br> Review project status, RAID logs, resource utilization, change requests, acceptance criteria, and delivery KPIs.<br> Support customer communication, steering meetings, and formal handovers.<br> Ensure lessons learned, documentation, release notes, deployment plans, and support transition materials are prepared.<br> Promote delivery governance, continuous improvement, and consistent project execution practices.<br> Class A Health Insurance QualificationsEducational qualifications Bachelor’s degree in computer science, Software Engineering, Information Systems, Computer Engineering, or a related technical field.<br> Project management education or equivalent professional training is a must.<br> Experience needed 10-12 years of experience in software delivery management, implementation management, project management, or customer-facing technology delivery.<br> Previous experience in managing multiple teams across the SDLC in Waterfall and Agile environments.<br> Previous experience in the insurance field is a plus.<br> Trainings/ Certificates PMP, PRINCE2, Agile/Scrum, or equivalent certification is preferred.<br> ITIL Foundation certification is preferred.<br> Training in customer communication, risk management, UAT, and release governance is preferred.<br> Technical Qualifications Knowledge of Oracle APEX product delivery lifecycle and implementation concepts, and Oracle Forms and Reports delivery lifecycle and implementation concepts.<br> Experience with project planning, scope management, risk management, issue tracking, and stakeholder communication.<br> Working knowledge of SQL/PLSQL, system integrations, application testing, deployment processes, and production support.<br> Knowledge of UAT, go-live readiness, cutover planning, and handover practices.<br> Experience with customer-facing communication, reporting, governance, and escalation management.<br> Eligible to work in Jordan.<br></span> </div>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<h4>The role</h4>
<p>To supervise and control the operation of the building management system and monitor all plant activities of the headquarters building services.<br>
To provide accurate administration support to the engineering team.<br>
To interact with housekeeping and front office team to ensure our guests receive a high level of service.<br>
To provide service that is sincere, warm and enthusiastic whilst ensuring guest satisfaction.</p>
<h4>Key deliverables and responsibilities</h4>
<h4>Planning & organizing:</h4>
<ul>
<li>Is aware of the daily activities and has product knowledge of all the hotel facilities.</li>
<li>To be punctual on duty and ensure the same of your employees.</li>
<li>Assist the director of engineering and management in planning for the investment, project and replacement budget on a yearly basis.</li>
</ul>
<h4>Operations:</h4>
<ul>
<li>Displays good teamwork.</li>
<li>Recommends improvements in methods, systems and procedures to improve efficiency and maximize customer satisfaction.</li>
<li>Be willing to train and instruct other members of the staff by passing along knowledge and skills.</li>
<li>Perform as per operational standards manual (OSM) and in line with company’s values and core behaviour.</li>
<li>Attends training classes as per schedule.</li>
<li>Ensure all relevant checklists are completed as required.</li>
<li>To have a complete understanding of and to adhere to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health and safety.</li>
<li>Schedules active maintenance with engineering team to ensure work is complete, and then communicates details with the engineering supervisor.</li>
<li>Ensure all work orders are acknowledged in the Dyna Win system.</li>
<li>To carry out any other reasonable duties and responsibilities as assigned.</li>
</ul>
<h4>Administration:</h4>
<ul>
<li>Provide and follow up on the engineering supervisor on planned preventive maintenance (PPM) schedules for implementation.</li>
<li>Analyze the behaviour of the plants with respect to the set point and set up the various control parameters.</li>
<li>Perform daily auditing of plant performance via the building management system (BMS) e.g. data logging, plant review, alarm manager status, etc.</li>
<li>Analyze reasons of failure of plants and provide specific diagnostic, problem analysis and specify the necessary remedial actions for the engineering supervisor's approval.</li>
<li>Use the historical logged data of various plants to review the system and propose improvements in order to enhance system efficiency and/or reduce operation cost as well as improve the services provided to guests.</li>
<li>Program the BMS and PPM system and other plants (e.g. standby power generator, diesel driven firefighting pump, fire alarm system, etc.) for automatic periodic testing.</li>
<li>Follow the grooming standards and maintain a friendly and cheerful disposition at all times.</li>
<li>To comply with all hotel rules and regulations as outlined in the staff handbook.</li>
<li>To anticipate the needs of the guest whenever possible, to enhance quality service and in turn enhance guest satisfaction.</li>
<li>Ensure all filing systems are accurate and up to date.</li>
<li>Provide administration support to the engineering team.</li>
<li>Assist with the completion of the department vacation plan and any associated HR paperwork.</li>
<li>To give full co-operation to any colleague requiring assistance in a prompt, caring and helpful manner. To be flexible in assisting in other areas of the hotel in response to business and guest needs.</li>
<li>Is familiar with all related company documentation and especially with the relevant operational standards manual for his/her field of responsibility.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> Mechanic or electric college/university education (preferred but not required).</li>
<li><strong>Experience:</strong> Minimum 3 years.</li>
<li><strong>Other:</strong> Computer skills.</li>
</ul>
<h4>Additional information</h4>
<p>Mövenpick Hotels & Resorts is in the “moments” business. We’re intimately involved in important times in our guest’s lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer term partnership.<br>
We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Design, develop, and maintain backend services and APIs under guidance from senior engineers, adapting to evolving requirements. Support, maintain, and improve existing applications and internal tools by fixing bugs, addressing technical debt, and ensuring system stability. Build and maintain internal tools that support operational, support, and product teams. Implement business logic and integrations supporting product features under tight timelines. Write clean, maintainable, and well-tested code aligned with backend standards. Collaborate with frontend engineers, product managers, and designers in an agile, fast-paced environment. Assist in optimizing system performance, reliability, and security across systems. Participate in sprint planning, stand-ups, and code reviews. Contribute to CI/CD pipelines, deployments, and basic monitoring activities. Troubleshoot and resolve backend issues in both development and production environments, including legacy systems. Respond to ad hoc requests for fixes, enhancements, and system support as needed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Computer Science, Engineering, or a related field (or equivalent practical experience). 1 2 years of experience in backend development, preferably in a fast-paced or startup environment. Strong proficiency in Node.js / JavaScript for backend services. Experience building and consuming REST APIs. Comfortable working within and maintaining existing codebases, not only building from scratch. Basic understanding of databases (SQL and/or NoSQL) and data modeling concepts. Familiarity with cloud platforms (AWS, GCP, or Azure) is a plus. Basic experience with Git and modern development workflows. Strong understanding of Agile/Scrum methodologies and iterative development. Strong problem-solving skills, adaptability, and willingness to learn quickly. Good communication skills and ability to work in a collaborative, fast-moving team environment.</p><p></p></section>
<p><h4>Description</h4>
<p>Optimiza is looking for a dedicated MS Dynamics ERP System Supervisor to oversee the management and optimization of our Microsoft Dynamics ERP environment. This leadership role requires a deep understanding of Microsoft Dynamics ERP systems, combined with strong supervisory skills to manage the ERP team and ensure seamless system performance and support.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Supervise daily operations and administration of Microsoft Dynamics ERP systems to ensure high availability and reliability.</li>
<li>Lead the implementation, configuration, and upgrades of Dynamics ERP modules according to business needs.</li>
<li>Manage and mentor the ERP support team, coordinating troubleshooting, issue resolution, and user support activities.</li>
<li>Collaborate with functional consultants and business stakeholders to gather requirements and deliver system enhancements.</li>
<li>Monitor system performance and security, and implement best practices to maintain system integrity.</li>
<li>Develop and maintain comprehensive documentation of system configurations, processes, and procedures.</li>
<li>Provide training and support to end-users to maximize system utilization and effectiveness.</li>
<li>Ensure compliance with organizational policies and industry standards.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.</li>
<li>Minimum of 5 years of experience working with Microsoft Dynamics ERP systems, including system administration and supervision.</li>
<li>Strong knowledge of Dynamics ERP modules, customization, integrations, and upgrades.</li>
<li>Proven experience managing and leading ERP support teams.</li>
<li>Excellent problem-solving, communication, and leadership skills.</li>
<li>Ability to work collaboratively across departments and manage multiple priorities.</li>
<li>Relevant Microsoft Dynamics certifications are highly desirable.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance</p></p><p></p>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.</li>
<li>Design and implement conversational flows, dialogue state, and fallback handling.</li>
<li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li>
<li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li>
<li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li>
<li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li>
<li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li>
</ul>
<h4>Requirements and benefits</h4>
<h4>Educational qualifications</h4>
<ul>
<li>At least 3 years of relevant experience in backend, integration, automation, or bot development experience (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
</ul>
<h4>Academic and/or professional experience</h4>
<p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p>
<h4>Technical skills (essential)</h4>
<ul>
<li>At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li>
<li>Strong command of Python or Node.js for backend bot logic.</li>
<li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li>
<li>Experience with relational or NoSQL databases for storing conversation state and user data.</li>
<li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li>
<li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li>
<li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li>
</ul>
<h4>Additional requirements</h4>
<ul>
<li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li>
<li>Self-directed work ethic with the ability to design and ship complete bots independently.</li>
<li>Portfolio or examples of bots you've built (required).</li>
<li>English proficiency: Upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<p><h4>Responsibilities</h4>
<p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.</p>
<p>Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p>
<h4>Requirements</h4>
<ul>
<li>Active TS/SCI clearance</li>
<li>Associate's degree or four years of direct relevant intelligence analysis experience</li>
<li>At least eight years analytical experience at the tactical/operational level within DoD or equivalent government agencies and requires former MOS 35F, 350F, 18F, 35D, 34A, or equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N051 All Source Intelligence Analyst, 1N771 Human Intelligence Specialist, 1N451A Intelligence Fusion Analyst</li>
<li>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development</li>
<li>Possess strong research, analytical, and writing skills</li>
<li>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements</li>
<li>Briefing skills to include the ability to clearly articulate information</li>
</ul>
<h4>Desired qualifications</h4>
<ul>
<li>Bachelor's degree</li>
<li>Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI or military analysis</li>
<li>OSINT/PAI research and analytical experience</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Amentum is seeking a Mid-level All-source Intelligence Analyst to support our newly United States Forces Global (USFOR-G) Global Intelligence Services (GIS) contract. To provide multidiscipline intelligence operations in support of (ISO) global United States (US) military and government operations. Responsibilities Perform All-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability. Research, develop, present, and publish All-source intelligence products at the tactical, operational, and strategic levels.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Active TS/SCI Clearance</li><li>Associates Degree OR four years of direct relevant intelligence analysis experience</li><li>At least four years analytical experience at the tactical/operational level within DoD or equivalent Government agencies and requires former MOS 35F, 350F, 18F, 35D, 34A, or equivalent specialty codes such as USMC 0204, 0210, 0211 - Counterintelligence/Human Intelligence Specialist, 0231 Intelligence Specialist, US Navy Navy Intelligence Specialist, USAF - 1N051All Source Intelligence Analyst,1N771 Human Intelligence Specialist, 1N451A Intelligence Fusion Analyst</li><li>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development</li><li>Possess strong research, analytical, and writing skills</li><li>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements</li><li>Briefing skills to include the ability to clearly articulate information</li></ul><p></p></section>
<p><strong>Position Summary:</strong> The Microsoft Dynamics 365 Finance & Operations (D365 F&O) Administrator is responsible for managing, maintaining, developing, and optimizing the organization's Microsoft Dynamics 365 Finance & Operations ERP platform. This role works closely with Finance and other business departments to ensure the ERP system supports operational and financial objectives through system enhancements, automation, reporting, integrations, and user support. The successful candidate will have extensive experience with Microsoft Dynamics 365 Finance & Operations, Microsoft Power Platform, Power BI, Azure, and ERP system administration. The role also requires strong analytical, documentation, and stakeholder management skills to deliver scalable business solutions. <strong>Key Responsibilities:</strong> <strong>ERP Administration</strong> Administer and maintain Microsoft Dynamics 365 Finance & Operations. Configure system settings, workflows, security roles, and business processes. Manage application updates, patches, and new feature deployments. Ensure system performance, availability, and data integrity. <strong>Business Analysis & Solution Design</strong> Collaborate with business departments to gather requirements. Translate business needs into functional specifications. Recommend system improvements aligned with business objectives and industry best practices. Evaluate and optimize financial processes, including month-end close and consolidation. <strong>Development & Continuous Improvement</strong> Design and implement process improvements within D365 F&O. Automate manual processes and streamline operational workflows. Identify opportunities for increased ERP utilization and efficiency. Test new Microsoft features and business application functionality. <strong>Reporting & Analytics</strong> Develop and maintain reports using Power BI and D365 reporting tools. Automate recurring reports and dashboards. Support management with accurate operational and financial reporting. <strong>Integration Management</strong> Support integrations between D365 F&O and other enterprise applications. Coordinate with technical teams and external vendors to ensure seamless data exchange. Monitor and troubleshoot integration issues. <strong>Change & Release Management</strong> Manage application changes following established change control procedures. Coordinate testing, deployment, and validation of new configurations. Maintain documentation for changes, configurations, and security updates. <strong>User Support & Training</strong> Respond to D365 helpdesk tickets and provide user support. Troubleshoot system issues and coordinate resolutions. Create user guides, training materials, and technical documentation. Conduct knowledge transfer sessions for business users. Produce and maintain: Business process documentation Functional specifications Technical specifications Solution designs Configuration documentation Security protocols Training materials Report specifications <strong>Internal & External Relationships:</strong> <strong>Internal:</strong> Executive Leadership Finance Department Business Managers IT Team End Users <strong>External:</strong> Microsoft Dynamics 365 Implementation Partner (VAR) Third-party vendors Technology consultants</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications:</strong> Bachelor's degree in information systems, Computer Science, Business Information Technology, or a related discipline. <strong>Experience:</strong> 2 4 years of experience in ERP administration or business systems. Extensive hands-on experience with Microsoft Dynamics 365 Finance & Operations. Experience implementing ERP enhancements and process improvements. Experience supporting enterprise business applications. <strong>Technical Skills:</strong> Microsoft Dynamics 365 Finance & Operations (F&O) Microsoft Power BI Microsoft Power Platform Microsoft Azure SQL/SQL Server Microsoft Excel Microsoft Word Microsoft PowerPoint ERP reporting tools Business process automation Data integration Security and user role administration <strong>Preferred Qualifications:</strong> Knowledge of Generally Accepted Accounting Principles (GAAP). Experience working in Finance or Accounting environments. Experience with ERP implementation projects. Familiarity with software development lifecycle (SDLC) and change management. Experience working with project teams and cross-functional initiatives.</p>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking a data analysis specialist who will play a key role in designing, developing conceptual, logical, and physical data models by interpreting and analyzing complex datasets with the business in order to provide insights and support data-driven decision-making. This individual will also contribute to maintaining data dictionaries, metadata documentation, and data standards to support consistency and clarity across the organization. This highly collaborative role works closely alongside data engineers, data governance, and business executives to gather and transform data, conduct statistical analysis, and create visualizations and reports that will contribute to identifying trends, patterns, and opportunities that drive business initiatives.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Design, create, implement and maintain logical and physical data models for both IT and business solutions to capture the structure, relationships, and constraints of relevant datasets</li>
<li>Effectively collaborate and communicate with various stakeholders to understand data and business requirements and translate them into data models</li>
<li>Build and operationalize complex data solutions, correct problems, apply transformations, and propose data cleansing or enhancement solutions</li>
<li>Create data flow diagrams, dimensional models (e.g., star schema), and other visual representations to support analytics and reporting</li>
<li>Collaborate with data engineers and database administrators to optimize data collection, storage, and retrieval processes</li>
<li>Develop data modelling best practices, and use these standards to identify and resolve data modelling issues and conflicts</li>
<li>Conduct performance tuning and optimization of data models for efficient data access and retrieval</li>
<li>Incorporate core data management competencies, including data governance, data security and data quality</li>
<li>Develop, implement, and maintain change control and testing processes for modifications to data models</li>
<li>Create and maintain data dictionaries, metadata documentation, and clear definitions for key datasets and business terms</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in data science, data analytics, computer science, information systems or relevant field</li>
<li>At least 3 years of experience as a data analyst, data scientist, BI analyst, or related profession</li>
<li>Proven project experience with programming languages such as DAX, SQL, Python, or R for data manipulation and analysis</li>
<li>Proven project experience with data analysis and visualization tools such as Tableau, Power BI, and Excel</li>
<li>Hands-on relational, dimensional, and analytical project experience</li>
<li>Familiarity with ERP systems such as SAP, Sage, or similar enterprise applications</li>
</ul>
<h4>Skills:</h4>
<p><strong>Soft skills:</strong> Communication and stakeholder engagement, facilitation, creative thinking, problem solving, collaboration and teamwork, relationship management, storytelling, influencing, presentation, excellent English language verbal and written communication.</p>
<p><strong>Data & analytics skills (highly proficient in):</strong> Analytics and modelling concepts and methodologies, strong technical documentation, visualization skills, data management, data architecture, AI.</p>
<p><strong>Data governance (good understanding of the concepts, methods and techniques used):</strong> Business understanding, strategic data management, regulatory compliance, change management.</p>
<p><strong>Other skills:</strong> Project management capabilities, business case development, programming languages like SQL, Python, R, analytics and business intelligence tools like Microsoft Power BI, data modelling, version control.</p></p><p></p>
<p><strong>Starting position: 15/10/2026<br>
<br>
Duration : Fixe-term Contract (12 Month Duration)<br>
<br>
Rate of activity : 100%<br>
<br>
Place of work : MENA Regional Office - Amman, Jordan</strong><br>
<br>
<br>
<strong> Deadline for applications:</strong> Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.<br>
<br>
Terre des hommes (Tdh) :<br>
<br>
The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p>
<p><strong>Context :</strong><br>
<br>
Terre des hommes Lausanne (Tdh), founded in 1960, is Switzerland's largest children's rights organisation. Tdh is dedicated to making meaningful and lasting changes in the lives of children and young people, especially those who are most at risk. Tdh is active in some thirty countries, in humanitarian and development contexts. In the Middle East (MENA), Tdh intervenes directly in 7 countries (Afghanistan, Egypt, Iraq, Jordan, Lebanon, Palestine and Syria).<br>
<br>
<strong>Main responsibilities:</strong><br>
<br>
Under the direct supervision of the Regional Finance Coordinator, the Regional Finance Officer provides technical support to the financial management of the region (regional office and country offices). He/she supports budget monitoring, in particular the optimization of the region's budgets, leads coordination between countries and the region, and actively participates in the preparation and annual review of budgets. He/she contributes to the management and consolidation of multi-country or regional financing, particularly when the region is the lead partner. He/she ensures the proper application of internal and donor procedures and the quality and reliability of financial reports<br>
<br>
<strong>Specific responsibilities:</strong><br>
<br>
<strong>Support to the management of the region</strong></p>
<p><strong>Regional Office Financial Management Support</strong></p>
<p>· Manage the regional office accounting and control of the analytical allocations</p>
<p>· Preparation of the monthly budget monitoring (FMT cycle) and contribute to the financial balance of the regional office, including providing analysis and feedback support to the regional management team</p>
<p>· Conduct meetings with budget holders to review project budgets, analytical allocations and financial situation when the regional office is lead.</p>
<p>· Organize the monthly coordination between the country CAFs and the region (communication of allocations from the country offices hosting the regionals, sharing of the list of expenses, communication of good practices)</p>
<p>· Participate in the development of donor budgets when the regional office is the lead or during multi-country proposals</p>
<p>· Preparation of the annual regional budget as well as periodic budget revisions</p>
<p>· Preparing financial reports of the budgets for the regional office is led in accordance with the donor reporting schedule and sending them for validation to RC Finance, identify and report financial risks to Finance RC</p>
<p>· Communicate with the Regional Logistics Officer the configuration of country contracts including regional costs</p>
<p>· Follow up with the Regional Logistics manager on purchase requests, payments and monitoring of regional expenses</p>
<p>· Follow with the regional HR department for the monthly payroll and legal deductions payments.</p>
<p>· Ensuring the confidentiality of financial information</p>
<p><strong>Support to the management of the country offices delegated by the Regional FC</strong></p>
<p><strong>Regional Financial Monitoring</strong></p>
<p>· Ensure the control of the analytical allocations of the monthly accounting of the country offices</p>
<p>· Monthly control and analysis of the country offices' budget monitoring (FMT cycle) include monitoring burn rates, ensuring alignment with project implementation timelines and budget performance, the control of their monthly cash request, and identifying financial risks, trends, variances and provide recommendations to the Regional Finance Coordinator.</p>
<p>· Track corrections of donor payments in CRM by country offices.</p>
<p>· Contribute to the regional financial data consolidation and preparation of financial dashboards with analysis for regional management.</p>
<p>________________________________________</p>
<p><strong>Budgeting and Financial Planning</strong></p>
<p>· Support Country Offices in annual budgeting, periodic reviews and project budget development.</p>
<p>· Participate in the control of budgets for new funding requests and potential amendments from country offices according to the validation thresholds in place before submission to the RC Finance for validation</p>
<p>· Assist in budget revisions, realignments, and donor budget modifications.</p>
<p>· Review proposed budgets to ensure consistency with donor guidelines and organizational policies.</p>
<p>· Contribute to regional financial planning and forecasting.</p>
<p>________________________________________</p>
<p><strong>Donor Financial Compliance</strong></p>
<p>· Ensure compliance with donor regulations and grant agreements.</p>
<p>· Monitor country office financial reports according to the validation thresholds in place, in accordance with the donor reporting schedule and send them for validation by the Finance RC</p>
<p>· Support Country Offices in the preparation of donor financial reports.</p>
<p>· Review financial reports before submission to ensure accuracy and compliance.</p>
<p>· Provide guidance on eligible costs, budget utilization, and financial documentation requirements.</p>
<p>________________________________________</p>
<p><strong>Financial Systems and Tools</strong></p>
<p>· Ensure Country Offices maintain updated financial monitoring tools and accounting records.</p>
<p>· Support the improvement and harmonization of regional financial management tools and templates.</p>
<p>· Assist with troubleshooting financial system issues and liaise with relevant departments when needed.</p>
<p>· Promote best practices in financial data management.</p>
<p>________________________________________</p>
<p><strong>Internal Controls and Risk Management</strong></p>
<p>· Support the implementation of internal financial controls, Risk and Capacity Assessments across Country Offices.</p>
<p>· Monitor compliance with organizational finance policies and procedures.</p>
<p>· Identify financial risks and propose mitigation measures.</p>
<p>· Contribute to internal audits, donor audits, and follow-up on audit recommendations.</p>
<p>________________________________________</p>
<p><strong>Capacity Building and Technical Support</strong></p>
<p>· Provide technical support to Country Finance teams on financial management issues.</p>
<p>· Deliver guidance on donor regulations, financial reporting, and budget management.</p>
<p>· Contribute to the strengthening of Country Office finance staff through training and coaching.</p>
<p>________________________________________</p>
<p><strong>Coordination and Communication</strong></p>
<p>· Maintain regular communication with Country Office Finance teams, including regular meetings.</p>
<p>· Contribute to regional finance meetings and financial decision-making.</p>
<p>· Support cross-department coordination with Programs, HR, and Operations teams.</p>
<p>Perform other duties related to the position as required and prioritized by hierarchy</p>
<p><br>
<br>
<strong>**The full Job Description will be shared with shortlisted candidates.**<br>
<br>
<br>
Education :</strong> University degree or equivalent business school in Finance and/or Management Control<br>
<br>
<strong>Experience / Skills :</strong><br>
<br>
Minimum 3 years of professional experience in a similar role</p>
<p><strong>Skills:</strong></p>
<p>· Manage your time and priorities, meet deadlines and be punctual.</p>
<p>· Communicate in a clear, concise and respectful manner.</p>
<p>· Respond in an elaborate and constructive manner to your interlocutors.</p>
<p>· Ability to manage stress and emotions, ability to work under pressure</p>
<p>· Ability to work in a multicultural environment and team spirit</p>
<p>· Provide advice in their area of specialization in a spirit of partnership.</p>
<p>· Know and respect the rules and processes of the various areas related to your activity.</p>
<p>· Contribute to the development of tools and methods useful to the activities of his/her sector.</p>
<p>· Excellent knowledge of financial procedures, auditing and general accounting requirements</p>
<p>· Knowledge of the functioning of major humanitarian donors and their financial and administrative requirements is desirable.</p>
<p>· Ability to evaluate, analyze, improve/propose improvements in procedures/tools.<br>
<br>
<strong>Languages :</strong><br>
<br>
English - Arabic<br>
<br>
<strong>IT knowledge :</strong><br>
<br>
Proficiency in computer tools, including an advanced level of Excel,</p>
<p>Knowledge of SAGA is a plus</p>
<p><strong>Tdh General Code of Conduct and Ethical Policies</strong> :</p>
<ul>
<li>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</li>
</ul>
<ul>
<li>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</li>
</ul>
<ul>
<li>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</li>
</ul>
<ul>
<li>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</li>
</ul>
<ul>
<li>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</li>
</ul>
<p><strong>Procedure:</strong><br>
<br>
Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br>
<br>
<strong>References :</strong><br>
<br>
Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until October, 2026</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc1854423068" ><b><span >About Mercy Corps</span></b></a></p>
<p class="x_MsoNormal" ><span >Mercy Corps is a global team of humanitarians, working together in over 40 countries on the front lines of today’s biggest crises to create a future of possibility, where everyone can prosper. </span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Since 2003, Mercy Corps has been actively working in Jordan, responding to the pressing needs of the vulnerable populations, strengthening cohesive and civically engaged communities, and increasing economic opportunities. </span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc554132062" ><b><span >About Iqlaa</span></b></a></p>
<p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a five-year program that started in May 2022 and aims to support Jordan's home-based, micro, and small businesses to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology integration. The program encourages and supports the participation of all MSE-owner segments. </span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Implementing Organizations: </span></b><span >Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc1505944540" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa) aims to strengthen the resilience of Micro and Small Enterprises (MSEs) in Jordan by enhancing their managerial capacities and improving their access to business opportunities, financial products, and services. Central to Iqlaa’s strategy is its commitment to an evidence-based approach, underpinned by a streamlined research management framework. This ensures that findings are effectively disseminated, translated into actionable recommendations, and developed into accessible resources. By adopting this approach, Iqlaa aims to drive impactful and sustainable interventions for MSEs and key ecosystem actors, at both the enterprise and market levels.</span></p>
<p class="x_MsoNormal" ><span >Iqlaa has conducted extensive research and analysis on Jordan’s micro and small enterprise (MSE) ecosystem, including sectoral studies, ecosystem assessments, and the development of governorate-level profiles. Building on this body of evidence, Iqlaa aims to consolidate key insights into an online MSE Geographic Map.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The online MSE Geographic Map will visualize sectoral distributions, geographic concentrations of MSE activity, ecosystem actors, and development opportunities across Jordan’s governorates. The platform will serve as an accessible evidence-based tool to support policymakers, development partners, and market actors in understanding local economic dynamics and identifying opportunities for targeted interventions and exploring spatial patterns, trends, and relationships across integrated datasets to inform planning, policy development, and operational decision-making.</span></p>
<p class="x_MsoNormal" ><span >The MSE Geographic Map will be developed as an interactive web-based system integrated within the selected entity’s website environment to ensure long-term institutional ownership and sustainability. In parallel, structured datasets generated through the map will be shared with the CVDB Observatory (Tanmieh Tool) under the Ministry of Interior to support broader economic planning and observatory functions.</span></p>
<p class="x_MsoNormal" ><span >Through this approach, the MSE Geographic Map will support improved coordination among ecosystem actors, facilitate data-driven planning and analysis, and contribute to strengthening the MSE ecosystem across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Proposed High-Level Functions of the Map:</span></b></p>
<p class="x_MsoNormal" ><span >The map must incorporate core functions and technical characteristics including but not limited to:</span></p>
<p class="x_MsoNormal" > </p>
<ul type="disc">
<li class="x_MsoNormal" ><b><span >Sector and Geographic Insights:</span></b><span > Display sectoral distributions, geographic concentrations, and ecosystem dynamics across Jordan’s governorates, highlighting development opportunities through the integration of geographic data, research assessments and insights generated by Iqlaa.</span></li>
<li class="x_MsoNormal" ><b><span >Governorate Profile Integration:</span></b><span > Integrate structured governorate-level profiles covering sector clusters, key stakeholders, economic characteristics, and identified opportunities and challenges affecting MSEs.</span></li>
<li class="x_MsoNormal" ><b><span >Interactive Map Interface:</span></b><span > Provide a user-friendly interactive map interface enabling users to navigate geographic data layers and access structured information linked to each governorate.</span></li>
<li class="x_MsoNormal" ><b><span >Data Exploration and Comparison:</span></b><span > Enable users to explore relationships, trends, and patterns across datasets to support evidence-based analysis and decision-making.</span></li>
<li class="x_MsoNormal" ><b><span >Stakeholder Engagement Features:</span></b><span > Include interactive features such as filters, overlays, and clickable geographic layers to enable deeper exploration of ecosystem data.</span></li>
<li class="x_MsoNormal" ><b><span >Sustainability and Accessibility:</span></b><span > Ensure the MSE Geographic Map is designed to support long-term institutional hosting within the selected entity’s website environment, while maintaining accessibility for a wide range of users.</span></li>
<li class="x_MsoNormal" ><b><span >Dynamic Data Updates:</span></b><span > Enable periodic updates of governorate-level datasets so that the MSE Geographic Map remains a living resource for policymakers and ecosystem actors.</span></li>
<li class="x_MsoNormal" ><b><span >Data Export for National Platforms:</span></b><span > Ensure that datasets generated through the MSE Geographic Map can be exported in structured formats (e.g., Excel or CSV) to support integration with national systems such as the CVDB Observatory (Tanmieh Tool).</span></li>
</ul>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >This map will be a pivotal tool for programmatic decision-making, promoting coordination among MSE actors and supporting interventions aimed at enhancing the MSE ecosystem in Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><i><span >Note to Applicants: The high-level functions outlined below represent the envisioned scope of the MSE Geographic Map platform that will be built by a separate software development company, to be procured through a dedicated RFP process. The role of this consultant is not to develop the map, but to validate and refine these functions through stakeholder consultations and technical assessment, and to translate them into detailed technical specifications and RFP requirements for the platform developer.</span></i></p>
<p class="x_MsoNormal" ><i><span > </span></i></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><b><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></b></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing">https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Sunday 5 July, 2026 at 3:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Proposal Submission Requirements”</i></b><i> </i>section in the ToR document (pages 7-8) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on Jo Fawtara system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a skilled Software Engineer to join our innovative engineering teams. As a Software Engineer, you will play a crucial role in designing, developing, and maintaining cutting-edge software solutions that power millions of user interactions globally. You will work on building scalable applications, implementing new features, and contributing to the development of high-quality software products that meet the needs of our global clientele across various platforms including SaaS job board platforms, educational tools, and content delivery systems.</p><p><strong>How You Will Make an Impact</strong></p><p>As a Software Engineer, you will have the opportunity to build new features for existing products and create brand-new experiences for our learners and users. You will practice high-quality development methods, including writing unit tests, automated tests, and adhering to code standards to ensure the reliability and scalability of our software solutions. Working both independently and collaboratively, you will partner with team leads, architects, business analysts, and other stakeholders to deliver high-quality solutions with dedication to quality and timely delivery.</p><p>Your primary responsibility is to work as a Quality Engineer, focusing on developing regression tests, end-to-end (E2E) tests, and other quality assurance solutions to ensure product reliability and performance. You will actively participate in Agile Scrum ceremonies, including daily meetings, refinement sessions, planning meetings, and retrospectives, contributing to a culture of agility and continuous improvement. Your involvement will facilitate efficient communication, alignment, and adaptation within the team while driving process improvement initiatives.</p><p><strong>Skills and Qualifications</strong></p><p><strong>Core Technical Skills:</strong></p><ul><li>Proficiency in Java development</li><li>Understanding of object-oriented principles and design patterns</li><li>Experience with web APIs (REST/GraphQL)</li><li>Knowledge of cloud services, predominantly AWS</li><li>Experience with microservices and related technologies like Kubernetes, Docker</li><li>Data storage technologies (Entity Framework, Postgres SQL, DynamoDB)</li><li>SQL and experience with both relational databases and NoSQL databases</li><li>Software architecture and system design understanding</li><li>Familiarity with writing unit tests such as JUnit, Mockito, etc.</li><li>Hands-on experience using Spring boot.</li></ul><p><strong>Development Practices:</strong></p><ul><li>Agile methodologies</li><li>Experience with JavaScript and modern frameworks (React, ExpressJS)</li><li>Knowledge of HTML, CSS, and web technologies</li><li>Experience with version control systems (Git)</li><li>Understanding of CI/CD processes and automated testing</li></ul><p><strong>Additional Technologies:</strong></p><ul><li>Experience with XML, Apache (for specific roles)</li><li>Knowledge of CSS, DHTML, and web development best practices</li><li>Exposure to educational technology platforms and content management systems</li><li>Experience with TypeScript, NPM/Yarn package management</li><li>Knowledge in messaging queues such as Apache Kafka, JMS, and related technologies.</li></ul><p><strong>Professional Qualities:</strong></p><ul><li>Strong analytical and problem-solving skills</li><li>Excellent written and oral communication skills across teams of varying technical expertise</li><li>Ability to manage multiple tasks with minimal supervision</li><li>Passion for technology and willingness to learn and progress</li><li>Eagerness to take on new challenges</li><li>Ability to work in fast-paced, dynamic environments</li><li>Strong attention to detail and commitment to quality</li></ul><p><strong>AI Proficiency & Collaboration</strong></p><p>Candidates are expected to demonstrate proficiency in leveraging AI tools to enhance software development productivity and quality. This includes:</p><ul><li>Code Generation & Enhancement : Using AI tools (e.g., GitHub Copilot, Cursor) to assist in writing, refactoring, and optimizing code.</li><li>Debugging & Tracing : Collaborating with AI to identify bugs, trace logic errors, and propose fixes.</li><li>Brainstorming Solutions : Engaging AI in ideation and architectural discussions to explore alternative approaches and design patterns.</li><li>Challenging AI Suggestions : Critically evaluating AI-generated code, identifying limitations, and improving upon its output.</li><li>Reviewing AI Output : Ensuring AI-generated code meets quality, performance, and security standards through thorough review and testing.</li></ul><p><strong>Experience Requirements:</strong></p><ul><li>Bachelor's degree in Computer Science or equivalent qualification (preferred)</li><li>2+ years of solid experience in software development</li><li>Experience working in Agile development environments</li><li>Proven ability to work both independently and as part of a collaborative team</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Skills and Qualifications</strong></p><p><strong>Core Technical Skills:</strong></p><ul><li>Proficiency in Java development</li><li>Understanding of object-oriented principles and design patterns</li><li>Experience with web APIs (REST/GraphQL)</li><li>Knowledge of cloud services, predominantly AWS</li><li>Experience with microservices and related technologies like Kubernetes, Docker</li><li>Data storage technologies (Entity Framework, Postgres SQL, DynamoDB)</li><li>SQL and experience with both relational databases and NoSQL databases</li><li>Software architecture and system design understanding</li><li>Familiarity with writing unit tests such as JUnit, Mockito, etc.</li><li>Hands-on experience using Spring boot.</li></ul><p><strong>Development Practices:</strong></p><ul><li>Agile methodologies</li><li>Experience with JavaScript and modern frameworks (React, ExpressJS)</li><li>Knowledge of HTML, CSS, and web technologies</li><li>Experience with version control systems (Git)</li><li>Understanding of CI/CD processes and automated testing</li></ul><p><strong>Additional Technologies:</strong></p><ul><li>Experience with XML, Apache (for specific roles)</li><li>Knowledge of CSS, DHTML, and web development best practices</li><li>Exposure to educational technology platforms and content management systems</li><li>Experience with TypeScript, NPM/Yarn package management</li><li>Knowledge in messaging queues such as Apache Kafka, JMS, and related technologies.</li></ul><p><strong>Professional Qualities:</strong></p><ul><li>Strong analytical and problem-solving skills</li><li>Excellent written and oral communication skills across teams of varying technical expertise</li><li>Ability to manage multiple tasks with minimal supervision</li><li>Passion for technology and willingness to learn and progress</li><li>Eagerness to take on new challenges</li><li>Ability to work in fast-paced, dynamic environments</li><li>Strong attention to detail and commitment to quality</li></ul><p><strong>AI Proficiency & Collaboration</strong></p><p>Candidates are expected to demonstrate proficiency in leveraging AI tools to enhance software development productivity and quality. This includes:</p><ul><li>Code Generation & Enhancement : Using AI tools (e.g., GitHub Copilot, Cursor) to assist in writing, refactoring, and optimizing code.</li><li>Debugging & Tracing : Collaborating with AI to identify bugs, trace logic errors, and propose fixes.</li><li>Brainstorming Solutions : Engaging AI in ideation and architectural discussions to explore alternative approaches and design patterns.</li><li>Challenging AI Suggestions : Critically evaluating AI-generated code, identifying limitations, and improving upon its output.</li><li>Reviewing AI Output : Ensuring AI-generated code meets quality, performance, and security standards through thorough review and testing.</li></ul><p><strong>Experience Requirements:</strong></p><ul><li>Bachelor's degree in Computer Science or equivalent qualification (preferred)</li><li>2+ years of solid experience in software development</li><li>Experience working in Agile development environments</li><li>Proven ability to work both independently and as part of a collaborative team</li></ul><p></p></section>
<p><h4>About Noema Consulting</h4>
<p>Noema stands as a reliable partner, delivering cutting-edge IT solutions and outstanding service to organizations across diverse industries, with a special emphasis on banking. Leveraging deep expertise in digital transformation, data analytics & AI, SAP solutions, and quality assurance & support, Noema empowers clients to streamline processes, make smarter decisions, and drive sustainable business growth at an accelerated pace.</p>
<h4>The role</h4>
<p>The senior frontend software engineer designs, builds, and maintains complex, high-quality web applications, working closely with cross-functional teams to deliver exceptional user experiences. The role also involves contributing to key architectural decisions, leading technical initiatives, and mentoring junior team members to drive excellence across the front-end development process.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Design, develop, and maintain responsive and user-friendly web applications using modern JavaScript frameworks (React).</li>
<li>Lead the design of frontend architecture, ensuring scalability, maintainability, and high performance while following best practices and industry standards.</li>
<li>Collaborate closely with product managers, UX/UI designers, and backend developers to translate business requirements into technical solutions.</li>
<li>Conduct code reviews to maintain high code quality, consistency, and adherence to development standards.</li>
<li>Mentor junior developers and provide guidance on best practices, problem-solving, and professional development.</li>
<li>Optimize applications for maximum speed, performance, and scalability across devices and browsers.</li>
<li>Develop and maintain unit and integration tests and troubleshoot issues when they arise.</li>
<li>Stay up to date with emerging front-end technologies, tools, and trends to continuously improve development practices.</li>
<li>Work with design systems and component libraries to ensure consistency and reusability across projects.</li>
<li>Participate actively in Agile ceremonies, including sprint planning, stand-ups, and retrospectives.</li>
</ul>
<h4>Requirements</h4>
<h5>Experience</h5>
<ul>
<li>5+ years in front-end development, delivering complex and scalable web applications.</li>
<li>Strong background in designing, building, and maintaining modern web solutions with a strong user experience focus.</li>
<li>Experience contributing to front-end architecture decisions around scalability, maintainability, and performance.</li>
<li>Involvement in translating requirements into technical solutions in collaboration with product, design, and backend teams.</li>
<li>Experience conducting code reviews and supporting engineering quality across the codebase.</li>
</ul>
<h5>Educational background</h5>
<p>Bachelor’s or master’s degree in computer science, software engineering, or a related discipline.</p>
<h5>Key competencies</h5>
<ul>
<li>Strong frontend expertise in React, core frontend technologies, state management, tooling, and build systems.</li>
<li>Ability to build scalable, maintainable, high-performing, and user-focused web applications.</li>
<li>Solid knowledge of responsive development, API integration, testing, performance, SEO, accessibility, and reliability.</li>
<li>Experience with design systems, reusable components, and component libraries.</li>
<li>Strong analytical thinking, problem-solving, and ability to translate requirements into technical solutions.</li>
<li>Ownership, accountability, reliability, and commitment to high-quality delivery.</li>
<li>Clear communication and effective collaboration with product, design, backend, and cross-functional teams.</li>
<li>Agile mindset, technical guidance, code review, and knowledge sharing.</li>
<li>Continuous improvement mindset with focus on code quality, performance, and team practices.</li>
<li>Digital mindset, openness to AI tools, remote collaboration, self-management, and global/cultural awareness.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>A fully remote work environment.</li>
<li>The opportunity to contribute to international projects for global clients.</li>
<li>A collaborative, multicultural team setting.</li>
<li>The chance to take ownership and make a real impact.</li>
<li>Exposure to experienced professionals and high-quality delivery standards.</li>
<li>A culture built on collaboration, professionalism, and continuous improvement.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Housekeeping Attendant </strong></span><span><strong>(Rooms/Public Areas)</strong></span></p><br><p><span>موظف تدبير منزلي (غرف/مناطق عامة)</span></p><br><p><span><span>At IHG Hotels & Resorts, we believe every guest deserves a clean, comfortable, and welcoming environment. We are looking for motivated and reliable Housekeeping Attendants to join our team. Opportunities are available in both Guest Rooms and Public Areas.</span></span></p><br><p><span><span>Male and female candidates are welcome to apply.</span></span></p><br><p><span><span>في فنادق ومنتجعات </span><span>IHG </span><span>نؤمن بأن كل ضيف يستحق بيئة نظيفة ومريحة ومرحبة</span><span>. </span><span>نحن نبحث عن موظفين متحمسين وموثوقين في خدمة التدبير المنزلي للانضمام إلى فريقنا</span><span>. </span></span></p><br><p><span><span>تتوفر فرص في غرف الضيوف والمناطق العامة</span><span>.</span></span></p><br><p><span><span>يرحب بالمرشحين من الذكور والإناث للتقديم</span><span>.</span></span></p><br><p><span><span><strong>Key Responsibilities</strong></span></span></p><br><ul><li><p><span><span>Clean and maintain assigned guest rooms or public areas to IHG brand standards.</span></span></p><br></li><li><p><span><span>Make beds, replace linens and towels, and replenish guest amenities.</span></span></p><br></li><li><p><span><span>Vacuum, dust, mop, and sanitize rooms, corridors, lobbies, restrooms, and other public spaces.</span></span></p><br></li><li><p><span><span>Report maintenance issues lost and found items, and safety hazards promptly.</span></span></p><br></li><li><p><span><span>Ensure all cleaning equipment and supplies are used safely and stored correctly.</span></span></p><br></li><li><p><span><span>Deliver friendly, professional service while responding to guest requests.</span></span></p><br></li><li><p><span><span>Follow hotel health, safety, and hygiene procedures at all times.</span></span></p><br></li></ul><p><span><span><strong>المسؤوليات الرئيسية</strong></span></span></p><br><p><span><span>*</span><span>تنظيف و الحفاظ </span><span>على غرف الضيوف أو المناطق العامة المخصصة وفقا لمعايير علامة </span><span>IHG </span><span>التجارية</span><span>.</span></span></p><br><p><span><span>*</span><span>ترتيب </span><span>الأسرة</span><span>، واستبدال الأغطية والمناشف، وتجديد وسائل الراحة للضيوف</span><span>.</span></span></p><br><p><span><span>*</span><span>تنظيف الارضيات ب</span><span>المكنسة الكهربائية، ازالة الغبار ، مسح الاسطح والنوافذ و الابواب، تعقيم الغرف والممرات والردهات، والحمامات وغيرها من الأماكن العامة</span><span>.</span></span></p><br><p><span><span>*</span><span>الابلاغ </span><span>بسرعة</span><span> عن مشاكل الصيانة، والأشياء المفقودة و التي تم العثور عليها داخل الفندق، ومخاطر السلامة.</span></span></p><br><p><span><span>*</span><span>تأكد من </span><span>استخدام</span><span> جميع معدات ومواد التنظيف بأمان وتخزينها بشكل صحيح</span><span>.</span></span></p><br><p><span><span>*</span><span>تقديم خدمة ودية ومهنية مع الاستجابة لطلبات الضيوف</span><span>.</span></span></p><br><p><span><span>*</span><span>اتباع </span><span>إجراءات</span><span> الصحة والسلامة والنظافة في الفنادق في جميع الأوقات</span><span>.</span></span></p><br><p><span><span><strong>Requirements</strong></span></span></p><br><ul><li><p><span><span>Previous housekeeping or cleaning experience is an advantage but not essential.</span></span></p><br></li><li><p><span><span>Ability to work independently and as part of a team.</span></span></p><br></li><li><p><span><span>Good attention to detail and commitment to high cleanliness standards.</span></span></p><br></li><li><p><span><span>Physically fit and able to stand, bend, lift, and work throughout scheduled shifts.</span></span></p><br></li><li><p><span><span>Flexible to work weekends, holidays, and rotating shifts.</span></span></p><br></li><li><p><span><span>Positive attitude with a strong work ethic.</span></span></p><br></li></ul><p><span><span><strong>المتطلبات</strong></span></span></p><br><p><span><span>*</span><span>الخبرة السابقة في تنظيف الفنادق أو التنظيف بشكل عام ميزة لكنها ليست ضرورية</span><span>.</span></span></p><br><p><span><span>*</span><span>القدرة على </span><span>العمل</span><span> بشكل مستقل وكعضو في فريق.</span></span></p><br><p><span><span>*</span><span>اهتمام جيد بالتفاصيل والالتزام بمعايير عالية للنظافة</span><span>.</span></span></p><br><p><span><span>*</span><span>لائق بدنيا وقادر على الوقوف، والانحناء، والرفع، والعمل خلال الورديات المجدولة</span><span>.</span></span></p><br><p><span><span>*</span><span>صاحب سلوك إيجابي وأخلاقيات عمل قوية</span><span>.</span></span></p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are currently recruiting a Global Automation and IT System Specialist to join our IT team. This is a remote position open to candidates based in Kenya, Pakistan or Jordan. At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds and those who bring lived experience of the contexts in which we work. We are proud to be a global recruiter, hiring people from around the world. We offer competitive salaries and benefit packages for all staff that are applied fairly and transparently. This means we are unable to advertise the salary as it is dependent on the local job market of the staff member; we will inform shortlisted candidates of the salary range as part of the selection process. This role is classified as requiring standard pre-employment checks.</p><p>The Global Automation and IT System Specialist is a key technical expert within Relief International s global IT function, responsible for transforming business processes through automation and digital solutions. Working closely with global support teams, country offices and cross-functional working groups, you will drive automation initiatives using Microsoft Power Platform technologies while also supporting SharePoint, Microsoft 365 and core IT systems administration. Approximately 60% of the role focuses on automation, reporting and digital transformation, with the remaining 40% dedicated to broader IT systems support.</p><strong>Your Responsibilities</strong><p>This role includes the following responsibilities.</p><ul><li>Design, develop and maintain automated business processes and workflows using Microsoft Power Automate, Power Apps and related technologies to improve organizational efficiency.</li><li>Develop and enhance Power BI dashboards, reports and data solutions that support decision-making across multiple departments.</li><li>Lead the administration, support and migration of business processes from Smartsheet to the Microsoft Power Platform environment.</li><li>Administer and support SharePoint Online and Microsoft 365 services, including Teams, OneDrive, Exchange Online and integrated workflow solutions.</li><li>Support global IT operations, including Azure/Entra ID administration, user access management, systems infrastructure support, user training and continuous improvement initiatives.</li></ul><p><strong>How to apply</strong> To apply for this post, click on the Apply button in the job advert page .</p><ul><li>You will be asked to upload a CV and Cover Letter.</li><li>The cover letter should be one page and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.</li></ul><p>Closing Date 31 July, 2026. As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct. Recruitment to all roles in Relief International includes a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks. Due to the nature of this role, we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged. To apply for this position, you will need to have the right to work in your country of residence within a Relief International country programme or support office location.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>You will bring the following experience and skills.</b></p><ul><li>Bachelor s degree in Computer Science, Information Technology or a related field, or equivalent professional experience.</li><li>Demonstrated experience developing robotic process automation solutions using Microsoft Power Automate within enterprise environments.</li><li>Strong expertise in Power Apps, Power Automate, Power Fx, Dataverse, Power BI, SharePoint Online and Microsoft 365 administration.</li><li>Experience supporting IT infrastructure, cloud-based platforms, user administration and systems integration.</li><li>Experience working with Smartsheet, Azure DevOps and business process improvement initiatives.</li><li>Excellent analytical, troubleshooting, communication and stakeholder management skills, with the ability to work effectively across global teams.</li><li>Professional fluency in English is essential. Microsoft Power Automate RPA certifications and knowledge of AI and machine learning technologies are desirable.</li></ul><p>Research shows that women and people of colour are less likely to apply to jobs unless they meet every single requirement. If you re excited about this role, but your experience doesn t align with every criteria described, we encourage you to apply anyway you could be exactly what we need!</p><p></p></section>
<p><strong>SUMMARY</strong></p>
<p>The NATO Liaison Office (NLO) Jordan in Amman represents NATO in Jordan, with the aim of enhancing political dialogue and practical cooperation in areas of common interest between the Alliance and Jordan, building on their longstanding partnership bilaterally and in the framework of the Mediterranean Dialogue (MD). The NLO enables regular engagement between NATO and the Jordanian authorities and contributes to the development and implementation of partnership programmes and activities.</p>
<p>The Driver provides reliable and safe driving and delivery services for the NLO, NATO staff, and visitors in Jordan, ensuring the highest standards of reliability, integrity and safety. As a member of the Administrative Support Section, the incumbent performs secondary tasks related to the smooth running of the NLO. The incumbent should be flexible to work outside of normal working hours. </p>
<p><strong>QUALIFICATIONS AND EXPERIENCE</strong></p>
<p><strong>ESSENTIAL</strong></p>
<p>The incumbent must:</p>
<ul>
<li>be a citizen of Jordan;</li>
<li>possess a good general education at the higher secondary level;</li>
<li>have a minimum of three years of work experience as a professional driver;</li>
<li>hold a driver’s licence valid in Jordan (Category 3-1) with knowledge of basic vehicle maintenance;</li>
<li>have local know-how of Jordanian administrative procedures and local services;</li>
<li>possess the following language levels: English, Level III (Intermediate); Arabic Level VI (Proficiency);</li>
<li>have no criminal record, no traffic record, and pass security vetting. </li>
</ul>
<p><strong>DESIRABLE</strong></p>
<p>The following would be considered an advantage:</p>
<ul>
<li>experience driving a civilian armoured vehicle and a professional driver training such as defensive driver training, and other specialized training;</li>
<li>a certificate of basic first aid training;</li>
<li>the ability to use radio communications and basic computer skills. </li>
</ul>
<p><strong>MAIN ACCOUNTABILITIES </strong></p>
<ul>
<li>Provide support for the everyday transportation of the NLO staff and, when needed, related officials/visitors;</li>
<li>Maintain an overall situational awareness regarding the security situation in the area of operations and keep updated on the local traffic situation and current/planned roadworks and traffic conditions;</li>
<li>Conduct all administrative tasks related to cars and road moves (e.g. drafting journey management plans, maintaining car logbooks, handling car registration, insurance and customs clearance);</li>
<li>Drive safely, following applicable regulations governing vehicle operation including implementing all security and safety procedures to ensure the safety of passengers;</li>
<li>Load and unload vehicles, pick up office supplies and deliver and collect packages, publications, correspondence, government documents including accreditations and visas, as well as other materials as directed;</li>
<li>Maintain the cleanliness of vehicles, garages and related work areas;</li>
<li>Inspect vehicles and perform daily vehicle maintenance such as regulating tire pressure and fuel/lubricants/water and other minor maintenance procedures as necessary;</li>
<li>Ensure the appropriate response to any road accidents and complete incident and accident reports when necessary and provide first aid to passengers in case of injuries caused by an accident;</li>
<li>Provide interpretation services to facilitate vehicle movements at entry gates, checkpoints, and at any other time during the transport of passengers;</li>
<li>Provide local know-how and practical support to the NLO staff in their day-to-day activities and interactions with Jordanian administration and structures, as well as local services.</li>
</ul>
<p>Perform other related duties, as required</p>
<p><strong>INTERRELATIONSHIPS</strong></p>
<p>The Driver reports to the Head of the NATO Liaison Office, through the Coordinator (Finance & Administration) in Jordan. The incumbent works closely with the NLO Staff and interacts with the official visitors by maintaining a professional, courteous, and responsible client-oriented manner.</p>
<ul>
<li>Direct Reports: N/a.</li>
<li>Indirect Reports: N/a. </li>
</ul>
<p><strong>COMPETENCIES</strong></p>
<p>The incumbent must demonstrate:</p>
<ul>
<li>Achievement: Works to meet standard;</li>
<li>Customer Service Orientation: Takes personal responsibility for correcting problems;</li>
<li>Flexibility: Accepts the need for flexibility;</li>
<li>Initiative: Reacts to short term opportunities or problems;</li>
<li>Organisational Commitment: Models Loyalty;</li>
<li>Self-Control: Responds calmly;</li>
<li>Teamwork: Cooperates.</li>
</ul>
<p><strong>EMPLOYMENT CONDITIONS</strong></p>
<p>The <strong>monthly basic salary</strong> for this post is <strong>1087,71 JOD (subject to local taxation)</strong>. The monthly basic salary will be reviewed every <strong>two years</strong> and is not exempt from taxation. Additional allowances or adjustments may be applied.</p>
<p>NATO may offer a one-year contract to the successful candidate, which may be renewed for subsequent periods.This possibility is based on the needs of NATO and on the performance of the incumbent.</p>
<p>The nature of this position may require the staff member to travel for work and/or to work outside normal office hours. It may also require periods of teleworking from home for administrative related tasks.</p>
<p>The NATO Liaison Office in Jordan is a <strong>non-smoking environment.</strong></p>
<p><strong>HOW TO APPLY</strong></p>
<p><strong>We only accept applications sent to the following email address</strong><b> </b><a href="mailto:nlo.jordan@hq.nato.int">nlo.jordan@hq.nato.int</a> indicating the job title in the subject line and <strong>attaching your CV, and a short motivation letter in English.</strong> In case you successfully <strong>participated in a professional driver training or defensive driving training,</strong> or any other specialised training, please attach a <strong>copy of the certificates.</strong> Please also provide contact details for at least <strong>three people who can provide reference</strong> regarding your performance in your previous position(s).</p>
<p><strong>Please only use the latest Microsoft Office file formats (e.g. .docx, .xlsx, .pptx) or send your application documents in pdf.</strong></p>
<p><strong>We will not be accepting any applications submitted or applied through Akhtaboot.</strong></p>
<p><strong>Applications submitted by other means (e.g. post, fax, etc) will not be accepted</strong>.</p>
<p>Appointment will be subject to receipt of security vetting and approval of the candidate’s medical file by the NATO Medical Adviser, verification of your studies and work experience.</p>
<p>NATO will not accept any phase of the recruitment or selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-Trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such 3 cases as appropriate. </p>
<p>The deadline for applications is <strong>23:59 on 15 August 2026.</strong> NATO will accept no applications beyond this deadline.</p>
<p><strong>ADDITIONAL INFORMATION</strong></p>
<p>Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work.</p>
<p>NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. </p>
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