Computer Technician Jobs in Jordan
3343 Jobs Found
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Optimiza is looking for a proactive, customer-focused Helpdesk L1/L2 Engineer to deliver technical support and resolve incidents for end users. This position emphasizes providing prompt assistance, addressing hardware and software problems, and escalating more complex issues to advanced support levels when required.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Quickly respond to service requests and incidents received via phone, email, or ticketing system.</li>
<li>Diagnose and fix hardware, software, network, and application problems at Level 1 and Level 2 support tiers.</li>
<li>Support workstation setup, system configuration, and software deployment tasks.</li>
<li>Accurately record all incidents, service requests, solutions, and procedures.</li>
<li>Keep knowledge base articles updated to enhance end-user efficiency.</li>
<li>Work closely with other IT teams to escalate and track complex technical issues.</li>
<li>Uphold excellent customer service, professionalism, and clear communication at all times.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>A bachelor's degree in Computer Science, Information Technology, or a related discipline is preferred.</li>
<li>2 to 5 years of experience in helpdesk or technical support positions.</li>
<li>In-depth understanding of Windows and Linux operating systems.</li>
<li>Experience with supporting Microsoft Office 365, endpoint security solutions, and frequently used business applications.</li>
<li>Knowledge of ticketing systems and IT Service Management (ITSM) processes.</li>
<li>Strong problem-solving abilities along with excellent communication skills.</li>
<li>Capacity to manage multiple tasks simultaneously and perform efficiently under pressure in a dynamic environment.</li>
<li>Basic knowledge of networking concepts such as TCP/IP, DNS, and DHCP is an advantage.</li>
<li>Possession of relevant certifications like CompTIA A+, CompTIA Network+, or ITIL Foundation is beneficial.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Bonus</li>
<li>Medical insurance</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Optimiza is looking for a proactive, customer-focused Helpdesk L1/L2 Engineer to deliver technical support and resolve incidents for end users. This position emphasizes providing prompt assistance, addressing hardware and software problems, and escalating more complex issues to advanced support levels when required.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Quickly respond to service requests and incidents received via phone, email, or ticketing system.</li>
<li>Diagnose and fix hardware, software, network, and application problems at Level 1 and Level 2 support tiers.</li>
<li>Support workstation setup, system configuration, and software deployment tasks.</li>
<li>Accurately record all incidents, service requests, solutions, and procedures.</li>
<li>Keep knowledge base articles updated to enhance end-user efficiency.</li>
<li>Work closely with other IT teams to escalate and track complex technical issues.</li>
<li>Uphold excellent customer service, professionalism, and clear communication at all times.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>A bachelor's degree in Computer Science, Information Technology, or a related discipline is preferred.</li>
<li>2 to 5 years of experience in helpdesk or technical support positions.</li>
<li>In-depth understanding of Windows and Linux operating systems.</li>
<li>Experience with supporting Microsoft Office 365, endpoint security solutions, and frequently used business applications.</li>
<li>Knowledge of ticketing systems and IT Service Management (ITSM) processes.</li>
<li>Strong problem-solving abilities along with excellent communication skills.</li>
<li>Capacity to manage multiple tasks simultaneously and perform efficiently under pressure in a dynamic environment.</li>
<li>Basic knowledge of networking concepts such as TCP/IP, DNS, and DHCP is an advantage.</li>
<li>Possession of relevant certifications like CompTIA A+, CompTIA Network+, or ITIL Foundation is beneficial.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Bonus</li>
<li>Medical insurance</li>
</ul></p><p></p>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Sarmad is seeking an experienced Java Fintech Team Leader to join our dynamic team.<br> In this role, you will lead a group of Java developers in creating innovative financial technology solutions that enhance our clients' experiences.<br> You will be responsible for overseeing the development process, ensuring the delivery of high-quality software, and mentoring team members to continuously improve their skills.<br> Responsibilities Lead a team of Java developers focused on FinTech projects.<br> Design and architect software solutions that meet business requirements.<br> Conduct code reviews, provide technical guidance, and ensure best practices are followed in software development.<br> Collaborate with stakeholders to gather requirements and translate them into technical specifications.<br> Oversee the development lifecycle, from planning and requirements analysis to deployment and maintenance.<br> Monitor team performance and foster a culture of continuous improvement and innovation.<br> Stay current with industry trends and emerging technologies to bring new ideas to the team.<br> Proven experience leading software development teams, preferably in Fintech.<br> Strong proficiency in Java programming language and related frameworks (e.<br>g., Spring, Hibernate).<br> Experience with software architecture and design patterns.<br> Demonstrated understanding of financial services and technology trends.<br> Experience with databases, including SQL and NoSQL technologies.<br> Excellent leadership, communication, and interpersonal skills.<br> Ability to manage multiple projects simultaneously and meet deadlines.<br> Bachelor's degree in Computer Science, Engineering, or a related field.<br> 8+ years of experience in Java development with at least 3 years in a leadership role.<br></span> </div>
toto
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities</strong></p> <ul> <li>Develop and deliver high-quality Outsystems applications in alignment with business requirements.</li> <li>Provide technical leadership and mentorship to development teams, promoting best practices.</li> <li>Work with clients and stakeholders to gather requirements and translate them into technical specifications.</li> <li>Ensure the successful execution of the software development lifecycle, from design to deployment.</li> <li>Participate in code reviews and oversee adherence to coding standards.</li> <li>Stay current with Outsystems advancements and industry innovations to integrate new technologies.</li> <li>Lead project meetings to track progress and ensure timely delivery of milestones.</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>Bachelor's degree in Computer Science, Software Engineering or a related field.</li> <li>A minimum of 7 years of software development experience, specializing in Outsystems.</li> <li>At least 3 years in a leadership or senior role within the Outsystems ecosystem.</li> <li>Deep understanding of application design patterns and software development best practices.</li> <li>Experience with Agile project management methodologies.</li> <li>Strong communication and team collaboration skills.</li> <li>A proactive mindset with the ability to solve complex problems.</li> <li>Outsystems certification(s) is highly regarded.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>BlackStone eIT is looking for a talented Outsystems Senior Developer to elevate our development teams. In this pivotal role, you will be at the forefront of our Outsystems projects, leading initiatives that are crucial for our clients' success. You will leverage your extensive knowledge of the Outsystems platform to mentor junior developers and collaborate closely with business stakeholders to create cutting-edge applications that drive business value.</p><p></p></section>
toto
Jordan - Amman
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. </span></p>
<p ><span >In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future. </span></p>
<p > </p>
<p ><span >The Program / Department / Team </span></p>
<p ><span >The </span><span >Informal Livelihoods Advancement Activity (Iqlaa)</span><span >, funded by the United States Government, is a five-year program that started in May 2022 and aims to support Jordan's home-based, micro, and small businesses to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology integration. The program encourages and supports the participation of all MSE-owner segments. </span></p>
<p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham). </span></p>
<p > </p>
<p ><span >The Position</span></p>
<p ><span >The Mentorship Intern supports the implementation and coordination of mentorship program activities by assisting with mentor and MSE engagement, session scheduling, interview coordination, and training logistics. The role involves maintaining regular communication with participants, tracking mentorship progress, collecting and organizing program documentation, and ensuring smooth execution of mentorship sessions and events. The intern also supports administrative and operational tasks that contribute to the effective delivery and monitoring of the mentorship intervention, in addition to other Iqlaa interventions where applicable.</span></p>
<p > </p>
<p ><span >ESSENTIAL RESPONSIBILITIES </span></p>
<p > </p>
<p ><span >1. Administrative Support</span></p>
<p ><span >• Maintain accurate records and documentation of mentorship activities, including mentorship plans, attendance sheets, and training materials.</span></p>
<p ><span >• Collect, organize, and archive MSEs mentorship plans and related program documentation.</span></p>
<p ><span >• Prepare and print training materials, certificates, attendance sheets, and other required documents for mentorship activities.</span></p>
<p ><span >• Support tracking and reporting of mentorship sessions and participant engagement.</span></p>
<p ><span >• Ensure proper filing and maintenance of mentorship-related records and administrative documents.</span></p>
<p > </p>
<p ><span >2. Mentorship Coordination and Participation Support</span></p>
<p ><span >• Support in the coordination and follow-up on mentorship sessions between mentors and MSEs to ensure timely implementation.</span></p>
<p ><span >• Support in coordination and communication regularly with mentors and MSEs regarding session schedules, requirements, and program updates.</span></p>
<p ><span >• Support the arrangement and scheduling of mentor and MSE interviews, including sharing meeting links and confirming attendance.</span></p>
<p ><span >• Follow up with mentors and MSEs to ensure participation in interviews, training sessions, and mentorship activities. </span></p>
<p ><span >• Provide logistical and operational support to ensure the smooth delivery of mentorship reflection sessions, partner meetings, and mentor onboarding training.</span></p>
<p > </p>
<p ><span >3. Support for Iqlaa Components and Program Events</span></p>
<p ><span >• Support the coordination and implementation of activities across other Iqlaa components, as needed, including workshops, events, meetings, and field-level activities.</span></p>
<p ><span >• Provide logistical and administrative support for Iqlaa events, including preparing materials, coordinating attendance, supporting venue arrangements, and assisting with participant registration and follow-up.</span></p>
<p ><span >• Support communication with participants, partners, service providers, and internal teams to ensure smooth coordination of component activities and events.</span></p>
<p ><span >• Assist in organizing event documentation, including attendance sheets, photos, participant lists, feedback forms, and other required records.</span></p>
<p ><span >• Support the team in tracking event-related tasks, timelines, and logistical requirements to ensure activities are implemented efficiently and in line with program needs.</span></p>
<p ><span >• Provide ad hoc operational and coordination support to Iqlaa components, as requested by the supervisor and program team.</span></p>
<p > </p>
<p ><span >SUPERVISORY RESPONSIBILITY</span></p>
<p ><span >N\A</span></p>
<p > </p>
<p ><span >ACCOUNTABILITY </span></p>
<p ><span >Reports Directly To:</span><span > Mentorship Senior Coordinator </span></p>
<p ><span >Works Directly With:</span><span > Mentorship Team Lead & Senior Mentorship Coordinator, Iqlaa Senior Leadership team, and other program staff. </span></p>
<p > </p>
<p > </p>
<p ><span >ACCOUNTABILITY TO PARTICIPANTS AND STAKEHOLDERS</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >MINIMUM QUALIFICATION & TRANSFERABLE SKILLS </span></p>
<p ><span >Diploma or bachelor’s degree in business administration, management, social science, or a related field.</span></p>
<p ><span >• Excellent computer skills with strong proficiency in Microsoft Office applications, particularly Microsoft Excel, Word, and PowerPoint.</span></p>
<p ><span >• Strong organizational and administrative skills with attention to detail.</span></p>
<p ><span >• Effective verbal and written communication skills in Arabic and English.</span></p>
<p ><span >• Ability to coordinate multiple tasks and manage deadlines efficiently.</span></p>
<p ><span >• Strong interpersonal skills and ability to communicate professionally with diverse stakeholders.</span></p>
<p ><span >• Ability to maintain accurate records and documentation.</span></p>
<p ><span >• Proactive, reliable, and able to work both independently and as part of a team.</span></p>
<p > </p>
<p ><span >SUCCESS FACTORS </span></p>
<p ><span >Success in this role requires strong organizational and communication skills, attention to detail, and the ability to manage multiple tasks effectively. The ideal candidate is proactive, reliable, and eager to learn, with a positive attitude and willingness to take initiative. They should be adaptable, collaborative, and able to build strong working relationships while maintaining professionalism and accountability in all tasks.</span></p>
<p > </p>
<p ><span >LIVING CONDITIONS / ENVIRONMENTAL CONDITIONS</span></p>
<p ><span >The position is based in Amman, Jordan, with regular travel to project sites across governorates. Mercy Corps team members represent the agency both during and outside work hours and are expected to conduct themselves professionally and adhere to Mercy Corps’ policies at all times.</span></p>
<p > </p>
<p ><span >ONGOING LEARNING</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >TEAM EFFICIENCY AND EFFECTIVENESS </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with diverse experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >EQUAL EMPLOYMENT OPPORTUNITY</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p > </p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >SAFEGUARDING & ETHICS</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كوربس تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا، سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة، من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية، تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كوربس في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >Recruitment Scams & Fraud Warning</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised:</span></p>
<ul >
<li ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></li>
<li ><span >All active jobs are advertised directly on Akhtaboot.</span></li>
<li ><span >Official Mercy Corps emails will always arrive from an @mercycorps.org email address.</span></li>
<li ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></li>
</ul>
Hikma Quality
Jordan - Amman
<p>1. JOB DETAILS Field Detail Job Title Manager, Data Analysis Reports to Director, Data & Analytics Department Information Technology Function Enterprise Technology, Data & AI Company Hikma Pharmaceuticals</p><p>2. JOB PURPOSE The Manager, Data Analysis is a hands-on role accountable for the dashboards, reports, and analytical models that Hikma's business functions rely on for decision-making. Working within the roadmap, standards, and platform architecture set by the Director, Data & Analytics, the role owns day-to-day delivery on the Enterprise Analytics platform, remaining directly involved at working level in data modelling, measure development, performance tuning, refresh schedules, and access controls. The role is expected to go beyond fulfilling requests: engaging business function leads proactively, shaping and agreeing requirements before build, investigating why results occur rather than only reporting what happened, and presenting recommendations stakeholders can act on. It sets the data modelling and reporting standards followed across the business, including by analysts embedded within business functions, and is the direct source of reporting for functions without a dedicated analyst. The role also leads a small team of analysts and BI specialists, reviewing their work, developing their technical capability, and acting as the primary point of contact between the business and the Data & Analytics team.</p><p>3. JOB DIMENSIONS Direct Reports Count 2 3 Indirect Reports Count N/A Financial Budget (USD) N/A (subject to D&A budget)</p><p>4. KEY ACCOUNTABILITIES Strategy & Standards Deliver against the Enterprise Analytics/BI roadmap set by the Director, Data & Analytics, translating it into planned dashboard and report delivery Define and maintain reusable data models, reporting standards, naming conventions, and report layouts for use by all analysts, including those embedded in business functions Co-own the definition of key business metrics and KPIs with the data governance function to ensure consistency across the reporting estate Support budget forecasts and cycle health checks in line with Hikma financial standards Business Engagement Build ongoing relationships with business function leads, moving beyond a request-response model to become a trusted analytics partner Meet regularly with stakeholders to understand business priorities, pain points, and upcoming needs before they become formal reporting requests Gather, document, and agree business requirements before build, including the business problem, objectives, data sources, calculation logic, scope, and success criteria Present insights and recommendations to business stakeholders, not only dashboards or reports, so outputs support clear decision-making Promote adoption of BI outputs and support improved data literacy across business functions Policies & Procedures Apply and enforce BI development standards (naming, versioning, source documentation) set by the Director, Data & Analytics Operate within the data governance framework and escalate gaps in data quality, access, or documentation Follow Enterprise Applications and D&A Centre of Excellence policies and procedures Apply company policy and contractual best practice when working with BI tooling vendors and implementation partners People Management and Development Manage, coach, and mentor a small team of Analysts/BI Specialists, onboarding new joiners and building capability in data modelling, DAX, and dashboard design Set yearly objectives and development plans for each team member, covering company, career, and technical development goals Identify high-potential team members and develop them in partnership with the Director Day-to-Day Operations Triage incoming data and reporting requests and assign them to the right team member based on complexity and data domain Identify new sources of data within the organisation (ERP, CRM, manufacturing systems) and escalate integration needs to the Director Apply row-level security, access controls, and data privacy requirements so the right people see the right data Run design and peer reviews of team-produced data models, DAX measures, and dashboards before release to business users Track and report team KPIs (delivery turnaround, ticket volume, adoption, service quality) on a regular cadence Job Related (Specific Accountabilities) Build, maintain, and optimise Power BI datasets, data models, and DAX measures within the Enterprise Analytics platform, under the Director's design authority Perform configuration and change management for assigned reporting areas (Power BI workspaces, gateways, datasets) Automate data refresh, distribution, and alerting within the existing Power BI platform</p><p>5. Behavioural Competencies: Name Level Initiative & Drive for Results Very Good Change & Innovation Very Good Communication & Influence Excellent Developing & Empowering others Very Good Problem Solving & decision Making Excellent Strategic Thinking Good</p><p>6. Technical Competencies: Name Level Applications Management and Maintenance Very Good Data Analysis, Data Management & Data Quality Excellent Computer Skills Excellent Cost Estimation & Analysis Good Data visualization and interpretation Excellent Business Intelligence Solutions Very Good Business Decisions Good</p><p>7. QUALIFICATIONS, EXPERIENCE, & SKILLS: Essential Education & Experience Bachelor's degree in Business, Mathematics, Statistics, Computer Science, or a related quantitative field 4 8 years' progressive experience in data analytics, BI, or enterprise reporting, including proven accountability for leading a small analytics/BI team and owning end-to-end delivery Technical Skills Deep, hands-on mastery of Power BI able to own enterprise semantic models end to end, including data modelling, advanced DAX, Power Query (M), and workspace/gateway administration, and to set the standard others build to Proven expertise in tabular modelling and performance tuning at enterprise scale diagnosing and resolving model, DAX, and refresh performance issues using tools such </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Mathematics, Statistics, Computer Science, or a related quantitative field</li><li>4 - 8 years' progressive experience in data analytics, BI, or enterprise reporting, including proven accountability for leading a small analytics/BI team and owning end-to-end delivery</li><li>Deep, hands-on mastery of Power BI able to own enterprise semantic models end to end, including data modelling, advanced DAX, Power Query (M), and workspace/gateway administration, and to set the standard others build to</li><li>Proven expertise in tabular modelling and performance tuning at enterprise scale diagnosing and resolving model, DAX, and refresh performance issues using tools such as Tabular Editor and DAX Studio across Power BI Premium and/or Azure Analysis Services</li><li>Strong command of SQL for interrogating, validating, and reconciling data across relational databases and enterprise systems (ERP/CRM)</li><li>Sound grounding in data warehousing and integration architecture (ETL/ELT, star schema, fact/dimension modelling), with the judgement to shape durable, reusable models rather than one-off solutions</li><li>Confident application of data access controls (e.g., row-level security) and data privacy requirements in a regulated enterprise reporting environment</li><li>Familiarity with ITIL or similar IT service-management frameworks for handling BI support tickets and change control</li><li>Credible business and domain understanding in at least one core area commercial, finance, supply chain, or manufacturing sufficient to challenge assumptions, frame the right questions, and translate business processes into analytical models</li><li>Mature stakeholder-management and business-engagement capability able to hold credible discussions with function leads, structure and document business requirements, and present insights and recommendations that stand up to senior scrutiny</li><li>Demonstrated people-leadership capability setting technical direction, reviewing and raising the quality of others' work, and developing analysts over time</li><li>Excellent English language skills, written and spoken</li><li>Experience leading or contributing to the migration of reporting and data workloads between platforms (Desirable)</li><li>Familiarity with Spark SQL and lakehouse architecture concepts (Desirable)</li></ul>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>Human Resources Coordinator<br>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Ferring Pharmaceuticals
Jordan - Jordan
<p>At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of reproductive and women s health, gastroenterology and urology. Ferring + You is all about working together and sharing ideas, so that we can bring science to life for patients around the world. Every person at Ferring works together to change lives and help people build families. Our corporate teams offer empowering, innovative, challenging and rewarding careers we are motivated to make a difference. To reach our full potential we collaborate, and respect and value diverse contributions so that we can grow as an organization and as professionals. Together we can influence the world around us to make life and work better.</p><p>Regulatory coordinator (Temporary- 9 months)</p><p>Job Role: Carry out of Regulatory submission processes within agreed timelines.</p><p>Main Accountabilities</p><ul><li>Compiles and manages regulatory applications for Ferring products to health authorities, which includes new products, product dosage forms, indication. As well as registration maintenance through renewals & variations submissions.</li><li>Provides labelling support and maintaining SPC update in the region.</li><li>Reviews locally prepared labelling before approval & implementation.</li><li>Ensures the availability and/or prepares regulatory documents and certificates for obtaining rapid approvals.</li><li>Reviews promotional materials developed by the marketing department from a regulatory point of view</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in pharmacy</li><li>1-2 years of practical experience in the regulatory operations.</li><li>Excellent command in English language</li><li>Excellent computer skills and in MS office (Word, Excel, Outlook)</li><li>Know how interaction with authorities and customers</li></ul>
Royal Jordanian Airlines
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>ob Purpose:</strong></p>
<p>The position holder is responsible for ensuring a smooth acceptance of passengers through participating in the passengers' travel experience providing the needed services (check-in, Boarding, Transfer, Baggage Services …etc.) prior and post the passenger's flight.</p>
<p><strong>Duties & Responsibilities:</strong></p>
<ul>
<li>Carrying out passengers check-in process within the set time limitations</li>
<li>Checking the serviceability of check-in counters and reporting any malfunction.</li>
<li>Displaying the required security and safety notifications at the check-in counters Preparing check-in counters</li>
<li>Keeping documents and information secured from unauthorized use in accordance with the set regulations and regulatory requirements</li>
<li>Handling passengers' embarkation process in due time as per the set procedure (crown class, special needs, etc.)</li>
<li>Implementing the process of reporting the passengers to baggage security control in due time</li>
<li>Handling the delayed flights as per the set procedure</li>
<li>Performing the required flights related Announcements in due time</li>
<li>Preparing the required documents (limited release tags, Cabin baggage tags, indemnity forms ,etc.) to be available during the boarding process and to be collected after completion of boarding process</li>
<li>Carrying out transfer check -in process for passengers and their baggage within the set time limitations</li>
<li>Recording and handling baggage claims for destruction, loss, damage or delay, as per the set procedures</li>
<li>Carrying-out baggage claims handling process for Customer Airlines as per the signed agreement </li>
<li>Preparing baggage services counters with the required labels, voucher, forms, etc.</li>
</ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul>
<li>Very good command of English and Arabic language</li>
<li>Computer skills</li>
<li>Quality and security consciousness</li>
<li>Ability to work under pressure</li>
<li>Customer services skills</li>
</ul></div>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary: We are seeking an experienced SIEM Deployment Engineer to lead or support the deployment, configuration, and optimization of Splunk or SIEM solutions across enterprise environments.<br> The ideal candidate will possess strong technical knowledge in security operations, log management, and compliance, along with hands-on experience in implementing for clients.<br> Key Responsibilities: Lead end-to-end deployment of Splunk or SIEM platform, including planning, architecture design, installation, configuration, and tuning.<br> Integrate log sources from various platforms (Windows, Linux, firewalls, routers, endpoint protection, etc.<br>). Develop custom parsers and log normalization rules.<br> Build correlation rules, alerts, dashboards, and reports based on customer requirements.<br> Conduct use case development, threat detection tuning, and optimization of false positives.<br> Collaborate with SOC teams to ensure effective threat monitoring and incident detection.<br> Document implementation procedures, configuration guides, and troubleshooting steps.<br> Provide knowledge transfer and training to internal teams or clients.<br> Ensure compliance with industry standards (e.<br>g., NCA ECC, SAMA CSF, ISO 27001).<br> Required Skills and Qualifications: Bachelor’s degree in Computer Science, Cybersecurity, or related field.<br> 8-10 years of experience in Splunk or SIEM deployment and cybersecurity.<br> Proven experience with LogRhythm SIEM deployment in enterprise environments.<br> Strong understanding of log analysis, incident response, and threat detection.<br> Familiarity with log source integration: Windows Event Logs, Syslog, NetFlow, etc.<br> Scripting experience (PowerShell, Python, etc.<br>) is a plus.<br> Knowledge of cybersecurity frameworks (MITRE ATT&CK, NIST, etc.<br>) is an advantage.<br> LogRhythm certifications (e.<br>g., LogRhythm Deployment Fundamentals, LogRhythm Analyst) are a strong plus.<br></span> </div>
HAIMOUR INTERNATIONAL
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Transport Dispatcher</p><p><b>Location:</b> Amman, Jordan</p><p>About the Company</p><p>We are an international transportation and mobility company with operations in <b>France, Germany, Tunisia, and Jordan</b>. We provide professional transportation coordination services for corporate clients and business partners across Europe and the Middle East.</p><p>Job Responsibilities</p><ul><li>Plan and coordinate daily transportation operations.</li><li>Assign bookings and optimize driver schedules.</li><li>Monitor operations in real time.</li><li>Communicate with drivers and internal teams.</li><li>Resolve operational issues efficiently.</li><li>Ensure service quality and timely execution.</li><li>Update operational systems and records.</li></ul><p>Requirements</p><ul><li>Professional proficiency in <b>French</b> is required.</li><li>English is an advantage.</li><li>1–3 years of experience in transportation, logistics, dispatching, planning, or operations.</li><li>Strong organizational and communication skills.</li><li>Ability to work under pressure.</li><li>Good computer skills (Microsoft Office).</li><li>Problem-solving mindset and attention to detail.</li></ul><p>Benefits</p><ul><li>Competitive salary.</li><li>Training and onboarding.</li><li>Career development opportunities.</li><li>International working environment.</li><li>Full-time position based in Amman.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Fluent in <b>French</b> (mandatory); English is a strong advantage.</p><p>Previous experience in <b>transport dispatch, logistics, planning, fleet management, or operations</b>.</p><p>Excellent organizational and multitasking skills.</p><p>Strong problem-solving and decision-making abilities.</p><p>Ability to work under pressure in a fast-paced environment.</p><p>Excellent communication and interpersonal skills.</p><p>Customer-oriented mindset with attention to detail.</p><p>Proficient in Microsoft Office (Excel, Outlook) and comfortable learning new software.</p><p>Ability to prioritize tasks and manage multiple assignments simultaneously.</p><p>Reliable, proactive, and able to work independently as well as within a team.</p><p>Flexible to work rotating shifts, including evenings, weekends, and public holidays when required.</p></div>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Managed.sa is looking for a cybersecurity GRC consultant based in Jordan to support cybersecurity governance, risk, and compliance engagements for our clients.</p>
<p>The ideal candidate will have hands-on experience in cybersecurity frameworks, regulatory compliance, risk assessment, gap analysis, policy development, audit readiness, and executive reporting. This role requires strong analytical, documentation, and stakeholder management skills, with the ability to translate cybersecurity requirements into practical business-aligned controls and action plans.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in cybersecurity, information security, computer science, IT, business, or a related field.</li>
<li>Minimum 4–5 years of experience in cybersecurity GRC, risk management, compliance, audit, or information security consulting.</li>
<li>Strong knowledge of cybersecurity frameworks and standards such as:</li>
<ul>
<li>NCA ECC / CCC / DCC / OTCC</li>
<li>SAMA CSF / CRFR</li>
<li>CST CRF</li>
<li>ISO 27001 / ISO 27701 / ISO 22301</li>
<li>NIST CSF</li>
<li>PDPL / NDMO</li>
</ul>
<li>Experience in gap assessments, risk assessments, compliance reviews, and policy development.</li>
<li>Strong reporting and documentation skills.</li>
<li>Ability to communicate professionally with clients and senior stakeholders.</li>
<li>Excellent English communication skills; Arabic is a strong plus.</li>
<li>Currently based in Jordan and able to work remotely with teams and clients in KSA.</li>
</ul>
<h4>Nice to Have</h4>
<ul>
<li>Professional certifications such as ISO 27001 LA/LI, CISA, CRISC, CISM, CISSP, Security+, or equivalent.</li>
<li>Previous consulting experience with cybersecurity service providers.</li>
<li>Experience working with Saudi regulatory frameworks.</li>
<li>Experience preparing executive dashboards or compliance status reports.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Opportunity to work with a leading cybersecurity services company.</li>
<li>Exposure to major cybersecurity governance and compliance projects in KSA.</li>
<li>Remote work from Jordan.</li>
<li>Professional growth in cybersecurity consulting, risk, and compliance.</li>
<li>Collaborative and expert-driven work environment.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Managed.sa is looking for a cybersecurity GRC consultant based in Jordan to support cybersecurity governance, risk, and compliance engagements for our clients.</p>
<p>The ideal candidate will have hands-on experience in cybersecurity frameworks, regulatory compliance, risk assessment, gap analysis, policy development, audit readiness, and executive reporting. This role requires strong analytical, documentation, and stakeholder management skills, with the ability to translate cybersecurity requirements into practical business-aligned controls and action plans.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in cybersecurity, information security, computer science, IT, business, or a related field.</li>
<li>Minimum 4–5 years of experience in cybersecurity GRC, risk management, compliance, audit, or information security consulting.</li>
<li>Strong knowledge of cybersecurity frameworks and standards such as:</li>
<ul>
<li>NCA ECC / CCC / DCC / OTCC</li>
<li>SAMA CSF / CRFR</li>
<li>CST CRF</li>
<li>ISO 27001 / ISO 27701 / ISO 22301</li>
<li>NIST CSF</li>
<li>PDPL / NDMO</li>
</ul>
<li>Experience in gap assessments, risk assessments, compliance reviews, and policy development.</li>
<li>Strong reporting and documentation skills.</li>
<li>Ability to communicate professionally with clients and senior stakeholders.</li>
<li>Excellent English communication skills; Arabic is a strong plus.</li>
<li>Currently based in Jordan and able to work remotely with teams and clients in KSA.</li>
</ul>
<h4>Nice to Have</h4>
<ul>
<li>Professional certifications such as ISO 27001 LA/LI, CISA, CRISC, CISM, CISSP, Security+, or equivalent.</li>
<li>Previous consulting experience with cybersecurity service providers.</li>
<li>Experience working with Saudi regulatory frameworks.</li>
<li>Experience preparing executive dashboards or compliance status reports.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Opportunity to work with a leading cybersecurity services company.</li>
<li>Exposure to major cybersecurity governance and compliance projects in KSA.</li>
<li>Remote work from Jordan.</li>
<li>Professional growth in cybersecurity consulting, risk, and compliance.</li>
<li>Collaborative and expert-driven work environment.</li>
</ul></p><p></p>
Jordan - Jordan
<p>As a React Developer at Aspire, you will be responsible for building modern, responsive, and high-performance web applications using React.js. You will collaborate with designers, backend developers, and product teams to deliver scalable user interfaces while following modern front-end development standards and Agile best practices.</p><p><b>What You'll Do</b></p><ul><li>Develop responsive and interactive user interfaces using React.js and modern JavaScript (ES6+).</li><li>Build reusable UI components and front-end libraries for scalable applications.</li><li>Collaborate with UX/UI designers to transform designs into high-quality user experiences.</li><li>Optimize applications for maximum performance, speed, and scalability.</li><li>Integrate front-end components with RESTful backend APIs.</li><li>Write unit and integration tests to ensure application reliability and quality.</li><li>Troubleshoot and resolve UI issues, performance bottlenecks, and browser compatibility problems.</li><li>Participate in code reviews and contribute to front-end best practices and coding standards.</li><li>Maintain technical documentation for developed components and features.</li><li>Collaborate with cross-functional teams in an Agile/Scrum environment to deliver high-quality software.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>What You'll Need</p><ul><li>Bachelor's degree in Computer Science or a related field.</li><li>3–5 years of experience in front-end development.</li><li>Strong experience with React.js and JavaScript (ES6+).</li><li>Experience with HTML5, CSS3, and responsive web design.</li><li>Familiarity with state management tools such as Redux or Context API.</li><li>Experience integrating RESTful APIs.</li><li>Knowledge of testing frameworks such as Jest or React Testing Library.</li><li>Experience using Git and working in Agile development environments.</li><li>Strong analytical, debugging, and problem-solving skills.</li><li>Awareness or knowledge of IT security best practices as defined by ISO / SOC or similar.</li></ul>
toto
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs ) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or diploma in any related field 0-2 years of relevant experience Proficient or bilingual in French and English Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required</p><p></p></section>
toto
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs ) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or diploma in any related field Three to six months of relevant experience preferred Proficient or bilingual in German and English Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required</p><p></p></section>
toto
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a passionate Junior Sous Chef with experience in Peruvian cuisine to assist in daily kitchen operations. The successful candidate will support the Sous Chef in food preparation, quality control, and team supervision, while contributing to the authentic Peruvian dining experience through knowledge of traditional recipes and cooking methods.</p><ul><li>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards</li><li>Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues</li><li>Conduct daily shift briefings to kitchen Colleagues in absence of the Sous Chef</li><li>Ensure all kitchen Colleagues are aware of standards and expectations</li><li>Liaise with the Outlet Chef to keep open lines of communication regarding guest feedback</li><li>Maintain proper rotation of product in all chillers to minimize wastage/spoilage</li><li>Have full knowledge of all menu items, daily features and promotions</li><li>Ensure the cleanliness and maintenance of all work areas, utensils, and equipment</li><li>Follow kitchen policies, procedures and service standards</li><li>Follow all safety and sanitation policies when handling food and beverage</li><li>Other duties as assigned</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in the Culinary field required</li><li>Journeyman's papers or international equivalent required</li><li>Diploma/Certification in a Culinary discipline an asset</li><li>Computer literate in Microsoft Window applications an asset</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible & reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul><p></p></section>
Client of United Nation careers
Jordan - Jordan
<p><strong>Org. Setting and Reporting</strong> UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. Supervisor: The incumbent of this post reports to the Director of Communications. Supervisees: The incumbent of this post supervises a small number of professional and/or general services staff in the Communications Department.</p><p><strong>Responsibilities</strong> Develops new approaches, policies, processes and procedures and makes recommendations for the effective administration and improvement of the Agency s website design and usability, ensuring optimal user experience and compliance with latest industry standards. Designs creative, interactive and immersive webpages, using web design platforms (e.g., VeV) and content management systems (CMS). Supervises the English Language Website Manager and the Arabic Language Webmaster to ensure both languages on the websites reflect corresponding and accurate content, and conducts regular reviews of the website content to ensure it is up-to-date, accurate and valid. Liaises with the Head of Creative Digital and Multimedia, and focal points in the Agency s fields of operations, and relevant UNRWA departments, that provide content and information, to produce web content, including stories, videos, and photo essays, and coordinates with external programmes on technical improvement and training. Analyses website performance statistics and performs various Search Engine Optimisation tasks and, in collaboration with the Head of Creative Digital and Multimedia and Social Media Coordinator, coordinates with the web and social media vendors to improve services in line with the up-to-date technologies. In collaboration with the Head of Creative Digital and Multimedia, assists the Director of Communications in managing and producing compelling design and content for the Agency s various social media platforms, and provides web communications guidance to colleagues throughout the Agency Performs other duties as may be assigned by the supervisor(s).</p><p><strong>Competencies</strong> UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Leading and Supervising Deciding and Initiating Action Creating and Innovating Delivering Results Demonstrating Self-Awareness</p><p><strong>Desired Candidate Profile</strong></p>An advanced university degree (Master s or equivalent) from an accredited educational institution in computer science, communications, or other related discipline. Job - Specific Qualification Not available. Work Experience Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. You are required to have at least seven years of progressively responsible and relevant experience in a large national or international organisation; Experience in Web management, and New Media. Knowledge of web communications technologies, including Drupal 11, and standards. You are required to have an advanced university degree (Master s or equivalent ) from an accredited educational institution in computer science, communications, or other related discipline. You are required to have excellent command of written and spoken Arabic and English. Are you currently residing in Duty Station. It is required that you specify your current location. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult
Jordan - Amman
<strong>Job Purpose</strong> <p></p> <p>The Senior Presales Engineer - Cybersecurity is responsible for driving end-to-end technical solutioning across enterprise security domains. This includes Network Security, Endpoint & Detection (EDR/NDR/MDR), Zero Trust Architectures (ZTNA), Data Security (DLP, Classification, Watermarking), Security Operations (SOC, SIEM, SOAR, Log Management, IR), Threat Intelligence, Identity & AD Governance, and Core Infrastructure Security (DNS, IPAM, DHCP). The role involves gathering technical and compliance requirements, designing comprehensive security architectures aligned with local regulatory frameworks (e.g., NCA, SAMA, PDPL), and partnering closely with Account Managers, top cybersecurity OEMs, and regional Value-Added Distributors (VADs) in Saudi Arabia to drive successful deal closures and maintain high customer satisfaction.</p> <p> <strong> <br>Skills<br> </strong>Presales, Cybersecurity, Saudi Arabia Market Relations (OEMs & VADs), Zero Trust (ZTNA), EDR, NDR, MDR, SOC, SOAR, Log Management, Incident Response (IR), Threat Intelligence, Data Loss Prevention (DLP), Data Classification, Watermarking, Application Whitelisting, Active Directory (AD) Audit, Database Security, Phishing Simulation, Security Awareness (LMS), Core Network Security (DNS, IPAM, DHCP Security), and Local Security Compliance (NCA/SAMA), with Minimum similar 5 Yrs of experience</p> <p> <strong> <br>Responsibilities</strong> </p> <ul> <li> <p>Work closely with the Sales team to provide full technical presales assistance in support of achieving aggressive regional sales targets.</p> </li> <li> <p>Illustrate the enterprise value, risk-reduction, and ROI of comprehensive cybersecurity solutions to prospects in a compelling manner.</p> </li> <li> <p>Align company capabilities (products, managed security services, SOC/MDR offerings, and consulting) with client business objectives, risk frameworks, and Saudi regulatory requirements (e.g., NCA ECC, SAMA CSF, PDPL).</p> </li> <li> <p>Lead and participate in the response to RFI/RFP/RFQ documents, bid coordination, prospect qualification, deep-dive discovery, technical demonstrations, and custom solution architectures.</p> </li> <li> <p>Promote and expand security opportunities within existing enterprise and government accounts in KSA.</p> </li> <li> <p>Design, execute, and oversee Proof-of-Concept (POC) activities, phishing simulations, and technical benchmarks to help sales close complex security deals.</p> </li> <li> <p>Maintain <strong>strong relationships with key cybersecurity Vendors (OEMs) and local Value-Added Distributors (VADs) in Saudi Arabia</strong> (e.g., Cyberknight, , StarLink, Ingram Micro KSA, Mindware, AlJammaz, Logicom, FVC, Gulf IT Network Distribution, exclusive networks<strong> </strong>etc.) for joint account planning, quote speed, and partner enablement.</p> </li> <li> <p>Collaborate closely with Product Managers and local VAD product leads to identify emerging threat trends, generate leads, and uncover new business opportunities.</p> </li> <li> <p>Act as a strong Solution Architect across market-leading cybersecurity OEMs and specialized domains:</p> <ul> <li> <p> <strong>Endpoint & Threat Detection:</strong> EDR, NDR, MDR, Incident Response (IR), Application Whitelisting.</p> </li> <li> <p> <strong>Zero Trust & Network Security:</strong> Zero Trust Network Access (ZTNA), Next-Gen Firewalls, DNS Security, IPAM Security, DHCP Security.</p> </li> <li> <p> <strong>Security Operations & Intelligence:</strong> SOC, SOAR, SIEM, Log Management, Threat Intelligence platforms.</p> </li> <li> <p> <strong>Data Protection & Privacy:</strong> Data Loss Prevention (DLP), Data Classification, Document Watermarking, Database Security.</p> </li> <li> <p> <strong>Identity, Access & Infrastructure Audit:</strong> Active Directory (AD) Auditing, Identity & Access Management (IAM), Privileged Access Management (PAM).</p> </li> <li> <p> <strong>Human Risk & Enablement:</strong> Security Awareness Platforms, Learning Management Systems (LMS), Phishing Simulation tools.</p> </li> </ul> </li> <li> <p>Deliver regular security product enablement, threat landscape updates, and solution training to internal sales teams.</p> </li> <li> <p>Participate in commercial, licensing, and deal-registration discussions with cybersecurity OEMs and local VADs to secure special pricing (SPA/OIP) and optimal margins.</p> </li> <li> <p>Maintain regular engagement and strategic technical alignment with Saudi-based OEM Presales teams and Solution Architects.</p> </li> <li> <p>Liaise with local distributors for rapid bill-of-materials (BOM) validation, product availability, and prompt quote turnarounds.</p> </li> <li> <p>Build and nurture strong technical relationships with client CISOs, IT Security Leaders, and local ecosystem partners.</p> </li> <li> <p>Assist sales leaders in overcoming complex technical objections and closing strategic deals.</p> </li> <li> <p>Perform ongoing competitive analysis across the local security vendor landscape to position solutions effectively.</p> </li> </ul> <p> <strong>Key Qualifications</strong> </p> <ul> <li> <p>Deep technical and architecture knowledge across enterprise cybersecurity domains, Zero Trust models, and frameworks (e.g., NIST, ISO 27001, NCA ECC).</p> </li> <li> <p> <strong>Strong network and established professional relationships with local cybersecurity Vendors (OEMs) and VADs in Saudi Arabia.</strong> </p> </li> <li> <p>Strong analytical, risk-assessment, threat-modeling, and problem-solving skills.</p> </li> <li> <p>Comprehensive product and licensing knowledge across major cybersecurity OEMs and SecOps platforms.</p> </li> <li> <p>Consultative, value-based technical selling and advisory capabilities.</p> </li> <li> <p>Proven experience engaging with C-level stakeholders (CISOs, CIOs, IT Directors, Compliance Officers).</p> </li> </ul> <p> <strong>Educational Qualifications</strong> </p> <ul> <li> <p>Bachelor s Degree in Cybersecurity, Computer Science, Computer Engineering, or equivalent.</p> </li> </ul> <p> <strong>Certifications Required</strong> </p> <ul> <li> <p> <strong>Vendor-Specific Technical Certifications:</strong> Architecture or professional-level certifications from key security OEMs (e.g., Palo Alto PCNSE, Fortinet NSE, Check Point CCSE, CrowdStrike CCFA/CCFR, Splunk, etc.).</p> </li> <li> <p> <strong>Vendor-Agnostic/Domain Certifications:</strong> CISSP, CISM, CEH, or CompTIA Security+ are highly desirable.</p> </li> <li> <p> <strong>Cloud & Operations Certifications:</strong> CCSP, AWS Certified Security - Specialty, or Microsoft Certified: Cybersecurity Architect Expert will be a strong added advantage.</p> </li> </ul> <p><br></p>
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Specialist Security Engineer Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments. The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments. Working within ZainTECH s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms. The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.</p><p>Responsibilities:</p><ul><li><strong>Security Architecture & Solution Design</strong><ul><li>Design and implement enterprise and data center security architectures utilizing Fortinet technologies.</li><li>Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.</li><li>Design and architect, High Availability (HA) deployments, Advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, Network segmentation and micro-segmentation strategies</li><li>Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.</li><li>Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), Migration and implementation plans, technical architecture documentation</li></ul></li><li><strong>Fortinet Solution Deployment & Integration</strong><ul><li>Lead the installation, configuration, migration, and optimization of Fortinet solutions including: FortiGate FortiManager FortiAnalyzer FortiSwitch FortiAP FortiWeb FortiADC FortiPAM FortiProxy FortiDLP FortiSIEM FortiSASE FortiAppSec</li><li>Integrate Fortinet platforms with: Active Directory LDAP RADIUS TACACS+ Identity Providers (IdPs) Multi-Factor Authentication (MFA) platforms SIEM and Syslog solutions AWS and Microsoft Azure environments Third-party security solutions</li><li>Ensure successful migration and interoperability between legacy and modern security infrastructures.</li></ul></li><li><strong>Security Operations & Technical Support</strong><ul><li>Provide advanced L2, L3, and escalation support for enterprise customers.</li><li>Troubleshoot complex: Security incidents Firewall issues Routing and connectivity problems VPN-related issues Authentication and access control challenges</li><li>Conduct root cause analysis and provide recommendations to prevent recurrence.</li><li>Monitor solution performance and ensure high service availability.</li><li>Maintain configuration backups, disaster recovery plans, and operational documentation.</li><li>Support customers during critical incidents and major service disruptions.</li></ul></li><li><strong>Network Security & Advanced Security Technologies</strong><ul><li>Configure, manage, and optimize: Security Policies Application Control Intrusion Prevention Systems (IPS) Web Filtering Anti-Malware Services Data Loss Prevention (DLP) Proxy Services Privileged Access Management (PAM) Security Event Monitoring and Correlation</li><li>Deploy and support: Psec VPN SSL VPN Remote Internet Access (RIA) Direct Internet Access (DIA) Site-to-Site VPNs Hub-and-Spoke VPN Architectures</li><li>Implement Zero Trust and SASE security models to enhance customer security posture.</li></ul></li><li><strong>Project Delivery & Customer Engagement</strong><ul><li>Lead implementation, migration, upgrade, and optimization projects.</li><li>Coordinate activities with Customers,Vendors, Project Managers, internal delivery teams</li><li>Produce technical implementation documentation, Acceptance reports, As-built documentation, Operational handover documentation</li><li>Conduct customer knowledge transfer sessions and technical workshops.</li><li>Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.</li></ul></li><li><strong>Continuous Improvement & Technical Leadership</strong><ul><li>Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.</li><li>Participate in technical enablement and knowledge-sharing initiatives.</li><li>Support the development of technical standards, implementation methodologies, and operational procedures.</li><li>Contribute to service improvement initiatives across the Cybersecurity Practice.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.</li><li>Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.</li><li>Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing & Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.</li><li>Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.</li><li>Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.</li><li>Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.</li><li>Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.</li><li>Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.</li><li>Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.</li><li>Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.</li></ul><p></p></section>