Computer Technician Jobs in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for highly skilled Vibecode specialists to join the Tendem project (https://tendem.<br>ai/) and drive specialized data scraping workflows for real-world use cases.<br> Mindrift is looking for highly skilled Senior Python Data Scraping Engineers to join the Tendem project and drive specialized data scraping workflows for real-world applications.<br> In this role, you'll apply your expertise in web scraping, data extraction, and data processing to deliver accurate, reliable, and high-quality results.<br> This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction and processing.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Senior Python Data Scraping Engineer , you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing tools such as Apify, OpenRouter, and other technologies, alongside your own technical expertise and approaches.<br> Key Responsibilities Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.<br> Leverage available tools and custom workflows to accelerate data collection, validation, and task execution while meeting defined requirement.<br> Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.<br> Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.<br> Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.<br> Educational qualifications At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).<br> Bachelor’s or Master’s Degree in Engineering, Applied Mathematics, Computer Science, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong technical foundation and practical experience with scripting, automation, and data extraction workflows.<br> We are looking for specialists who can solve non-trivial problems, work confidently with modern development tools and technologies, and systematically collect, structure, and validate data from diverse sources.<br> A methodical, detail-oriented approach and the ability to work independently are essential.<br> Technical Skills (Essential) Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML) Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets) Additional requirements Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks Strong attention to detail and commitment to data accuracy Self-directed work ethic with ability to troubleshoot independently A link to GitHub is a plus English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $25 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our Purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <h4>Our Shared Values</h4> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Role Overview</h4> <p>The successful candidate will be supporting and advising the direct client-facing teams within Consulting on engagement delivery excellence. This is a unique opportunity to engage in cross-border collaboration with Deloitte professionals across the Deloitte network, broadening your knowledge and building your competencies and skills.</p> <h4>Key Responsibilities</h4> <ul> <li>Assist in performing initial risk screenings of opportunities and proposals.</li> <li>Support identification of risks across key dimensions: <ul> <li>Commercial (pricing, margin, payment terms)</li> <li>Delivery (scope clarity, timelines, dependencies)</li> <li>Compliance (regulatory, contractual obligations)</li> <li>Operational (resourcing, governance readiness)</li> </ul> </li> <li>Maintain structured risk logs and trackers.</li> <li>Support preparation for governance meetings.</li> <li>Compile risk summaries, key issues, and supporting data for review meetings.</li> <li>Track action items, decisions, and approvals from governance meetings.</li> <li>Ensure documentation completeness and audit readiness.</li> <li>Review proposal documents to flag standard risk indicators.</li> <li>Ensure opportunity documentation aligns with internal policies and guidelines.</li> <li>Maintain version control and organized repository of risk-related documentation.</li> <li>Liaise with stakeholders (e.g., client-facing teams, Sales, Delivery, Finance, Legal, QRM).</li> <li>Support alignment between teams on risk-related matters.</li> <li>Follow up on risk mitigation actions and required inputs.</li> <li>Provide data-driven insights.</li> <li>Prepare structured reports and dashboards, e.g.: <ul> <li>Risk status of key opportunities</li> <li>Governance outcomes and trends</li> </ul> </li> <li>Develop a deep understanding of our Consulting service offerings.</li> <li>Work, including independently, within an environment where requirements change frequently; this role is also likely to change and expand with time.</li> <li>Maintain policies and procedures.</li> <li>Implement and maintain standard delivery excellence procedures and processes.</li> </ul> <h4>Leadership Capabilities</h4> <ul> <li>Build own understanding of our purpose and values; explore opportunities for impact.</li> <li>Demonstrate strong commitment to personal learning and development; act as a brand ambassador to help attract top talent.</li> <li>Understand expectations and demonstrate personal accountability for keeping performance on track.</li> <li>Actively focus on developing effective communication and relationship-building skills.</li> <li>Understand how daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Undergraduate and/or postgraduate degree from a reputable university in Risk Management, Business Administration, International Business, or related disciplines.</li> <li>2-3 years of experience in a quality or risk management role.</li> <li>Excellent written and verbal communication skills.</li> <li>Ability to manage a demanding workload effectively and to be responsive.</li> <li>Experience of dealing with multiple senior stakeholders.</li> <li>Strong time management skills with ability to prioritise workload and work under pressure with a flexible approach.</li> <li>Excellent attention to detail with a commitment to finishing tasks to the highest standards.</li> <li>Ability to quickly assess risk areas and recommend ways of mitigating or managing them.</li> <li>Analytical skills – ability to use judgment, analyse facts, and draw logical conclusions.</li> <li>Excellent command of the English language, both verbal and written; Arabic is a plus.</li> <li>Good level of technical proficiency and computer literacy, particularly with spreadsheets (Word, Excel, PowerPoint).</li> </ul></p><p></p>

<p>In recent years, organizations have been disrupted and transformed by digital technology, cloud adoption, and the increasing need for scalable, resilient, and value-driven operating models. As a Technology Consulting professional, you will collaborate with multidisciplinary teams to help clients define their cloud strategy, shape cloud operating models, establish governance frameworks, and deliver transformation programs that create measurable business value.</p><p>As organizations look to leverage the advantages that cloud technology offers, EY is committed to helping you develop the right skills needed in today's environment. Working on programs that cross borders and sectors, the experiences you gain here will be truly distinctive. Wherever you start and however long you stay, the exceptional EY experience lasts a lifetime.</p><p><strong>Job Summary</strong></p><p>We are seeking a Cloud Strategy professional for our Amman office to support cloud strategy, Cloud Target Operating Model (CTOM), governance, value realization, and digital transformation engagements across the Middle East.</p><p>This role will provide hands-on delivery support, pursuit support, and thought-leadership contribution across complex cloud and digital transformation engagements. The selected candidate will work with high-performing teams locally and across the region, supporting clients as they assess current-state cloud maturity, define target-state ambitions, mobilize cloud governance, and build operating models that enable sustainable cloud adoption.</p><p><strong>Key Responsibilities</strong></p><p><strong>Cloud Strategy &amp; Advisory</strong></p><ul><li>Support the design and delivery of cloud strategies, adoption roadmaps, and transformation cases.</li><li>Conduct current-state assessments, maturity diagnostics, and gap analyses.</li><li>Develop business cases, value propositions, and investment justifications for cloud initiatives.</li><li>Translate cloud strategy into practical initiatives, workplans, and implementation roadmaps.</li></ul><p><strong>Cloud Target Operating Model (CTOM) &amp; Governance</strong></p><ul><li>Design and document Cloud Target Operating Models including organization, governance, service models, operating processes, and roles and responsibilities.</li><li>Support the definition and mobilization of Cloud Centres of Excellence (CoE).</li><li>Translate regulatory, risk, and policy requirements into practical governance frameworks.</li><li>Support cloud governance, demand management, value tracking, FinOps, and control framework design.</li></ul><p><strong>Delivery, PMO &amp; Stakeholder Support</strong></p><ul><li>Support or lead delivery workstreams depending on level and engagement requirements.</li><li>Assist with delivery governance, planning, RAID management, status reporting, and stakeholder communications.</li><li>Engage with client stakeholders across IT, digital, security, finance, procurement, governance, and business leadership.</li><li>Prepare professional consulting documentation, executive materials, workshop packs, and decision papers.</li></ul><p><strong>Pursuits &amp; Thought Leadership</strong></p><ul><li>Support cloud-related RFPs and pursuits, particularly cloud strategy, CTOM, governance, value realization, and operating model sections.</li><li>Contribute to EY cloud thought leadership, whitepapers, reusable assets, accelerators, and executive materials.</li><li>Support capability building and knowledge transfer to junior team members and wider practice teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Key Profile Requirements / Qualifications</strong></p><ul><li>Experience in cloud strategy, IT strategy, operating model, technology advisory, or digital transformation roles.</li><li>Strong understanding of public cloud platforms including Azure, AWS, and/or GCP at architecture, governance, and operating model level.</li><li>Experience with Cloud Operating Models, Cloud CoE design, IT Target Operating Models, cloud governance, or cloud transformation programs.</li><li>Strong structured problem-solving, stakeholder management, communication, and consulting documentation skills.</li><li>Ability to support workshops, interviews, diagnostics, maturity assessments, roadmaps, and gap analysis activities.</li><li>Bachelor's degree in Computer Science, Engineering, Information Systems, Business, Management, or a related discipline.</li><li>Good written and spoken English; Arabic language capability is advantageous but not mandatory.</li></ul><p><strong>Ideally, You'll Also Have</strong></p><ul><li>Experience with FinOps, cloud cost governance, or cloud value realization.</li><li>Exposure to regulation, cybersecurity, risk, data sovereignty, or cloud compliance topics.</li><li>Experience working with GCC public sector clients or regulated industries.</li><li>Experience contributing to RFPs, proposals, client pursuits, whitepapers, or executive thought leadership.</li><li>Consulting experience with a Big 4 consultancy firm, technology advisory firm, or leading system integrator.</li></ul><p><strong>What We Look For</strong></p><p>We are looking for professionals who combine structured consulting skills, cloud advisory knowledge, stakeholder engagement capability, and a passion for helping clients drive measurable transformation through cloud-enabled operating models.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience.<br> Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.<br> Your Opportunity: We are seeking a highly experienced Senior Software Engineer to act as a technical pillar within our innovative engineering team.<br> This role is ideal for a high-impact Individual who thrives on autonomy and scale.<br> You will be responsible for driving massive, complex projects from conceptualization and architectural design all the way to implementation, deployment, and landing.<br> You will operate at a high level, providing technical leadership across multiple teams.<br> By working closely with product managers, leadership, and engineers across the company, you will shape our technical strategy, tackle our most difficult scaling challenges, and continuously broaden the capabilities of our cutting-edge AI and contact center solutions.<br> Your Top Responsibilities: End-to-End Ownership: Drive massive, cross-functional engineering projects from raw concept to successful production deployment and monitoring.<br> Architectural Leadership: Lead the design and architecture of highly available, scalable, and robust systems, services, and databases that span across multiple engineering teams.<br> Technical Force Multiplier: Set the standard for engineering excellence.<br> Conduct rigorous code reviews, establish best practices, and improve our development and deployment pipelines and strategies.<br> Complex Problem Solving: Debug, profile, and troubleshoot the most complex systemic and performance issues within a high-concurrency, real-time SaaS environment.<br> Cross-Team Alignment: Act as a technical anchor, collaborating with various squads to ensure architectural consistency, and the strategic reduction of technical debt.<br> Mentorship: Elevate the entire engineering team by mentoring mid-level and junior engineers, guiding their technical growth, and helping ramp up new joiners.<br> What We Expect from You: 5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.<br> Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.<br> Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.<br> Database Mastery: Extensive experience with relational databases (e.<br>g., PostgreSQL), including schema design, query optimization, and handling data at scale.<br> Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.<br> Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.<br> Additional Information (Added Advantages): Leadership &amp; Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .<br> Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.<br>) or real-time communication platforms is a strong plus.<br> Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.<br>js (or comparable frontend frameworks), and PostgreSQL is preferred.<br> AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.<br> Education: A degree in Computer Science, Engineering, or a related field is preferred.<br> What We Provide: Join a world-class team at Maqsam, where your growth is our priority.<br> Here’s what you can expect: High-Impact Work: The autonomy to drive massive projects that directly impact our core business and thousands of users.<br> A Collaborative and Friendly Environment: Work with talented, seasoned professionals who are passionate about what they do.<br> Personal and Professional Growth: Opportunities to learn, lead, and cement yourself as a world-class engineering leader.<br> Fair Compensation: We deeply value your contribution and expertise.<br> Transparency: A culture that thrives on open communication and flat technical discussions.<br> Benefits: First-class health insurance, and more.<br> Part of Something Big: Be proud of being part of the most exciting AI-powered SaaS business in the MENA region.<br> Ready to lead at Maqsam?<br> Apply now! #LI-DNI</span> </div>

<p>Support the execution of the Bank s innovation strategy by leading the development, implementation, and delivery of innovation initiatives that enhance digital banking services, improve customer experience, and drive operational efficiency. The role is responsible for managing the innovation pipeline, coordinating cross-functional initiatives, conducting market and customer research, and fostering a culture of innovation across the Bank.</p><p><strong>Key Responsibilities</strong></p><p><strong>Leadership &amp; People Management</strong></p><ul><li>Define the Unit s objectives and KPIs in alignment with the Department s strategy.</li><li>Lead, coach, develop, and evaluate Innovation Unit employees to ensure high performance and continuous professional development.</li><li>Monitor attendance, approve leave, allocate resources, and ensure the effective delivery of the Unit s responsibilities.</li><li>Promote collaboration, creativity, accountability, and continuous improvement within the team.</li></ul><p><strong>Innovation Delivery</strong></p><ul><li>Manage the end-to-end execution of innovation initiatives from ideation through implementation and post-launch evaluation.</li><li>Coordinate the development of innovative digital products, services, and customer journeys across the Bank s electronic channels.</li><li>Support the implementation of digital transformation initiatives by identifying opportunities to simplify banking processes and improve customer experience.</li><li>Monitor innovation initiatives to ensure delivery within agreed scope, timelines, quality standards, and budget.</li></ul><p><strong>Market Research &amp; Innovation Development</strong></p><ul><li>Conduct market research, competitor benchmarking, customer analysis, and technology assessments to identify innovation opportunities.</li><li>Monitor global trends in digital banking, fintech, artificial intelligence, open banking, automation, and emerging technologies.</li><li>Prepare business cases, feasibility studies, and recommendations for new innovation initiatives.</li><li>Evaluate customer feedback and business requirements to recommend enhancements to digital products and services.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Coordinate with Retail Banking, Digital Banking, IT, Operations, Risk, Compliance, Marketing, and other business units to successfully deliver innovation initiatives.</li><li>Facilitate workshops and working sessions to identify, evaluate, and prioritize innovation opportunities.</li><li>Support the implementation of customer-centric solutions that improve service quality and operational efficiency.</li></ul><p><strong>Partnership Management</strong></p><ul><li>Coordinate with fintech companies, technology providers, and external partners during the implementation of innovation initiatives.</li><li>Support the evaluation of new technologies and partnership opportunities to enhance the Bank s innovation capabilities.</li><li>Monitor vendor performance and ensure successful delivery of agreed innovation outcomes.</li></ul><p><strong>Innovation Governance &amp; Reporting</strong></p><ul><li>Maintain the innovation pipeline and monitor the progress of innovation initiatives.</li><li>Prepare periodic management reports, dashboards, and presentations highlighting project status, KPIs, risks, achievements, and business impact.</li><li>Ensure innovation initiatives comply with internal policies, regulatory requirements, information security standards, and governance frameworks.</li><li>Identify project risks and recommend mitigation plans.</li></ul><p><strong>Innovation Culture</strong></p><ul><li>Support employee innovation programs, ideation campaigns, and innovation awareness initiatives across the Bank.</li><li>Promote knowledge sharing and innovation best practices across business units.</li><li>Encourage continuous learning and adoption of emerging technologies.</li></ul><p><strong>Business Continuity</strong></p><ul><li>Serve as a Primary or Alternate member of the Bank s Business Continuity Plan (BCP) and officially established emergency response teams, carrying out assigned responsibilities to minimize business disruption during crises.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.</li><li>Professional certifications in Innovation Management, Digital Transformation, Agile, Product Management, Design Thinking, or Project Management are considered an advantage.</li><li>Minimum of 8 years of relevant experience in Digital Banking, Innovation, Electronic Banking, Product Management, Digital Transformation, or related fields.</li><li>Experience managing cross-functional projects and delivering digital initiatives within the banking sector.</li><li><strong>Skills &amp; Competencies</strong></li><li>Innovation and Design Thinking</li><li>Digital Banking Knowledge</li><li>Product and Service Development</li><li>Project and Portfolio Coordination</li><li>Business Analysis and Problem Solving</li><li>Market Research and Competitive Analysis</li><li>Customer Experience (CX) Awareness</li><li>Stakeholder Management</li><li>Vendor and Partnership Coordination</li><li>Strong Communication and Presentation Skills</li><li>Planning and Organizational Skills</li><li>Analytical and Decision-Making Skills</li><li>Knowledge of Banking Products, Services, and Regulatory Requirements</li><li>Proficiency in Microsoft Office and the Bank s operating systems</li><li>Ability to work effectively under pressure and manage multiple priorities</li></ul>

<p><h4>Description</h4> <p>The Senior Presales Engineer – Enterprise & End-User Solutions is responsible for designing, positioning, and supporting enterprise infrastructure and end-user computing solutions for customers across the region. The role serves as a trusted technical advisor throughout the sales lifecycle, supporting strategic customer engagements, solution architecture, technical proposals, and solution validation activities.</p> <p>Working closely with sales, vendors, and delivery teams, the engineer develops scalable, secure, and modern infrastructure solutions aligned with customer business and technical requirements. The role focuses on enterprise infrastructure, virtualization, hybrid cloud, end-user computing, and business continuity solutions while supporting digital transformation and data center modernization initiatives.</p> <h4>Requirements:</h4> <h4>Solution architecture & presales leadership</h4> <ul> <li>Lead the design and positioning of enterprise infrastructure and end-user computing solutions aligned with customer requirements and business objectives</li> <li>Develop: <ul> <li>High-level designs (HLD)</li> <li>Solution architecture documents</li> <li>Technical proposals</li> <li>Bill of materials (BoM)</li> <li>Compliance matrices</li> <li>RFP/RFI/RFQ responses</li> </ul> </li> <li>Lead solution sizing, architecture validation, and technical assessments for complex customer environments</li> </ul> <h4>Customer engagement & technical advisory</h4> <ul> <li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li> <li>Engage with enterprise and government customers to understand business and technical requirements</li> <li>Translate customer challenges into scalable infrastructure and end-user solutions</li> <li>Support opportunity qualification and strategic solution positioning alongside sales teams</li> <li>Lead proof of concepts (PoCs) and technical evaluation activities</li> </ul> <h4>Enterprise infrastructure solutions</h4> <p>Design and position solutions across:</p> <ul> <li>Servers (rack, blade, hyperconverged)</li> <li>Enterprise storage solutions (SAN, NAS, SDS)</li> <li>Virtualization platforms</li> <li>Hyperconverged infrastructure (HCI)</li> <li>Backup and disaster recovery solutions</li> <li>Data center modernization initiatives</li> </ul> <p>Design high availability and business continuity architectures aligned with customer requirements</p> <h4>Cloud & platform solutions</h4> <ul> <li>Support hybrid cloud and private cloud architecture initiatives</li> <li>Contribute to container platform discussions including: <ul> <li>Kubernetes</li> <li>OpenShift</li> </ul> </li> <li>Support automation and orchestration solution positioning with foundational knowledge of cloud-native technologies</li> </ul> <h4>End-user computing solutions</h4> <ul> <li>Design and support solutions across: <ul> <li>VDI and desktop virtualization</li> <li>Endpoint management (UEM)</li> <li>Collaboration solutions</li> <li>Laptops, workstations, and thin clients</li> <li>OS deployment and lifecycle management</li> </ul> </li> </ul> <h4>Vendor & cross-functional collaboration</h4> <ul> <li>Coordinate with vendors for: <ul> <li>Design validation</li> <li>Technical alignment</li> <li>Commercial and pricing support</li> </ul> </li> <li>Work closely with sales and delivery teams to ensure successful solution alignment and project handover</li> <li>Support customer success initiatives through ongoing technical engagement where required</li> </ul> <h4>Technical leadership & knowledge sharing</h4> <ul> <li>Mentor junior and mid-level engineers across enterprise infrastructure technologies</li> <li>Lead internal technical knowledge-sharing and enablement sessions</li> <li>Contribute to technical standards, reusable templates, and best practice frameworks</li> <li>Support certification and capability development initiatives within the team</li> </ul> <h4>Documentation & best practices</h4> <ul> <li>Maintain accurate technical documentation and solution records</li> <li>Ensure proposed solutions align with customer standards and industry best practices</li> <li>Contribute to continuous improvement of technical templates, solution frameworks, and presales processes</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Engineering, Information Technology, or a related field</li> <li>7+ years of experience in enterprise infrastructure presales, solution architecture, or system integration environments</li> <li>Strong expertise in: <ul> <li>Enterprise infrastructure and data center technologies</li> <li>Virtualization and HCI platforms</li> <li>Backup and disaster recovery solutions</li> <li>End-user computing and VDI environments</li> <li>Hybrid cloud and private cloud architectures</li> </ul> </li> <li>Strong architecture, sizing, and infrastructure design capabilities</li> <li>Good understanding of: <ul> <li>Containers and Kubernetes platforms</li> <li>Automation and orchestration concepts</li> <li>High availability and disaster recovery architectures</li> </ul> </li> <li>Hands-on or presales experience with one or more of the following vendors and technologies: <ul> <li>Dell Technologies (Servers, Storage, VxRail, PowerStore)</li> <li>Nutanix</li> <li>VMware / Broadcom</li> <li>Red Hat OS and OpenShift</li> <li>Veeam / Cohesity</li> <li>Huawei</li> <li>Citrix / Omnissa (VDI)</li> <li>IBM Hardware</li> </ul> </li> <li>Proven experience designing and positioning enterprise data center and end-user solutions</li> <li>Strong experience preparing technical proposals, compliance matrices, and customer presentations</li> <li>Experience supporting enterprise and government customer engagements is preferred</li> </ul> <h4>Certifications (Preferred)</h4> <ul> <li>VMware (VCP)</li> <li>Nutanix (NCP)</li> <li>Dell Technologies certifications</li> <li>Veeam, Cohesity, or backup-related certifications</li> <li>Red Hat certifications</li> <li>Oracle Hardware certifications</li> <li>Huawei certifications</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The Senior Presales Engineer – Enterprise & End-User Solutions is responsible for designing, positioning, and supporting enterprise infrastructure and end-user computing solutions for customers across the region. The role serves as a trusted technical advisor throughout the sales lifecycle, supporting strategic customer engagements, solution architecture, technical proposals, and solution validation activities.</p> <p>Working closely with sales, vendors, and delivery teams, the engineer develops scalable, secure, and modern infrastructure solutions aligned with customer business and technical requirements. The role focuses on enterprise infrastructure, virtualization, hybrid cloud, end-user computing, and business continuity solutions while supporting digital transformation and data center modernization initiatives.</p> <h4>Requirements:</h4> <h4>Solution architecture & presales leadership</h4> <ul> <li>Lead the design and positioning of enterprise infrastructure and end-user computing solutions aligned with customer requirements and business objectives</li> <li>Develop: <ul> <li>High-level designs (HLD)</li> <li>Solution architecture documents</li> <li>Technical proposals</li> <li>Bill of materials (BoM)</li> <li>Compliance matrices</li> <li>RFP/RFI/RFQ responses</li> </ul> </li> <li>Lead solution sizing, architecture validation, and technical assessments for complex customer environments</li> </ul> <h4>Customer engagement & technical advisory</h4> <ul> <li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li> <li>Engage with enterprise and government customers to understand business and technical requirements</li> <li>Translate customer challenges into scalable infrastructure and end-user solutions</li> <li>Support opportunity qualification and strategic solution positioning alongside sales teams</li> <li>Lead proof of concepts (PoCs) and technical evaluation activities</li> </ul> <h4>Enterprise infrastructure solutions</h4> <p>Design and position solutions across:</p> <ul> <li>Servers (rack, blade, hyperconverged)</li> <li>Enterprise storage solutions (SAN, NAS, SDS)</li> <li>Virtualization platforms</li> <li>Hyperconverged infrastructure (HCI)</li> <li>Backup and disaster recovery solutions</li> <li>Data center modernization initiatives</li> </ul> <p>Design high availability and business continuity architectures aligned with customer requirements</p> <h4>Cloud & platform solutions</h4> <ul> <li>Support hybrid cloud and private cloud architecture initiatives</li> <li>Contribute to container platform discussions including: <ul> <li>Kubernetes</li> <li>OpenShift</li> </ul> </li> <li>Support automation and orchestration solution positioning with foundational knowledge of cloud-native technologies</li> </ul> <h4>End-user computing solutions</h4> <ul> <li>Design and support solutions across: <ul> <li>VDI and desktop virtualization</li> <li>Endpoint management (UEM)</li> <li>Collaboration solutions</li> <li>Laptops, workstations, and thin clients</li> <li>OS deployment and lifecycle management</li> </ul> </li> </ul> <h4>Vendor & cross-functional collaboration</h4> <ul> <li>Coordinate with vendors for: <ul> <li>Design validation</li> <li>Technical alignment</li> <li>Commercial and pricing support</li> </ul> </li> <li>Work closely with sales and delivery teams to ensure successful solution alignment and project handover</li> <li>Support customer success initiatives through ongoing technical engagement where required</li> </ul> <h4>Technical leadership & knowledge sharing</h4> <ul> <li>Mentor junior and mid-level engineers across enterprise infrastructure technologies</li> <li>Lead internal technical knowledge-sharing and enablement sessions</li> <li>Contribute to technical standards, reusable templates, and best practice frameworks</li> <li>Support certification and capability development initiatives within the team</li> </ul> <h4>Documentation & best practices</h4> <ul> <li>Maintain accurate technical documentation and solution records</li> <li>Ensure proposed solutions align with customer standards and industry best practices</li> <li>Contribute to continuous improvement of technical templates, solution frameworks, and presales processes</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Engineering, Information Technology, or a related field</li> <li>7+ years of experience in enterprise infrastructure presales, solution architecture, or system integration environments</li> <li>Strong expertise in: <ul> <li>Enterprise infrastructure and data center technologies</li> <li>Virtualization and HCI platforms</li> <li>Backup and disaster recovery solutions</li> <li>End-user computing and VDI environments</li> <li>Hybrid cloud and private cloud architectures</li> </ul> </li> <li>Strong architecture, sizing, and infrastructure design capabilities</li> <li>Good understanding of: <ul> <li>Containers and Kubernetes platforms</li> <li>Automation and orchestration concepts</li> <li>High availability and disaster recovery architectures</li> </ul> </li> <li>Hands-on or presales experience with one or more of the following vendors and technologies: <ul> <li>Dell Technologies (Servers, Storage, VxRail, PowerStore)</li> <li>Nutanix</li> <li>VMware / Broadcom</li> <li>Red Hat OS and OpenShift</li> <li>Veeam / Cohesity</li> <li>Huawei</li> <li>Citrix / Omnissa (VDI)</li> <li>IBM Hardware</li> </ul> </li> <li>Proven experience designing and positioning enterprise data center and end-user solutions</li> <li>Strong experience preparing technical proposals, compliance matrices, and customer presentations</li> <li>Experience supporting enterprise and government customer engagements is preferred</li> </ul> <h4>Certifications (Preferred)</h4> <ul> <li>VMware (VCP)</li> <li>Nutanix (NCP)</li> <li>Dell Technologies certifications</li> <li>Veeam, Cohesity, or backup-related certifications</li> <li>Red Hat certifications</li> <li>Oracle Hardware certifications</li> <li>Huawei certifications</li> </ul></p><p></p>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our Purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p> <h4>Our shared values guide the way we behave to make a positive, enduring impact:</h4> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Role overview</h4> <p>The successful candidate will be supporting and advising the direct client facing teams within Consulting on engagement delivery excellence. This is a unique opportunity to engage in cross-border collaboration with Deloitte professionals across the Deloitte network, broadening your knowledge and building your competencies and skills.</p> <h4>Key responsibilities include, among others:</h4> <ul> <li>Assist in performing initial risk screenings of opportunities and proposals, and support identification of risks across key dimensions: commercial (pricing, margin, payment terms), delivery (scope clarity, timelines, dependencies), compliance (regulatory, contractual obligations), operational (resourcing, governance readiness)</li> <li>Maintain structured risk logs and trackers</li> <li>Support preparation for governance meetings, and compile risk summaries, key issues, and supporting data for review meetings</li> <li>Track action items, decisions, and approvals from governance meetings, and ensure documentation completeness and audit readiness</li> <li>Review proposal documents to flag standard risk indicators</li> <li>Ensure opportunity documentation aligns with internal policies and guidelines, and maintain version control and organized repository of risk-related documentation</li> <li>Liaise with stakeholders (e.g. client facing teams, sales, delivery, finance, legal, QRM), and support alignment between teams on risk-related matters</li> <li>Follow up on risk mitigation actions and required inputs</li> <li>Provide data-driven insights, and prepare structured reports and dashboards, e.g. risk status of key opportunities, governance outcomes and trends</li> <li>Develop a deep understanding of our consulting service offerings</li> <li>Work, including independently, within an environment where requirements change frequently and therefore this role is also likely to change and expand with time</li> <li>Maintain policies and procedures</li> <li>Implement and maintain standard delivery excellence procedures and processes</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track</li> <li>Actively focuses on developing effective communication and relationship-building skills</li> <li>Understands how their daily work contributes to the priorities of the team and the business</li> </ul> <h4>Qualifications</h4> <ul> <li>Undergraduate and/or postgraduate degree from a reputable university in risk management, business administration, international business or related disciplines</li> <li>2-3 years experience in a quality or risk management role</li> <li>Excellent written and verbal communication skills</li> <li>Ability to manage a demanding workload effectively and to be responsive</li> <li>Experience of dealing with multiple senior stakeholders</li> <li>Strong time management skills with ability to prioritise workload and work under pressure with a flexible approach</li> <li>Excellent attention to detail with a commitment to finishing tasks to the highest standards</li> <li>Ability to quickly assess the risk areas and recommend ways of mitigating or managing them</li> <li>Analytical skills - ability to use judgment, analyse facts and draw logical conclusions</li> <li>Excellent command of the English language, both verbal and written</li> <li>Arabic is a plus</li> <li>Good level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint)</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable&nbsp;prices . We are part of IKEA Al-Homaizi Limited, operating in&nbsp;three countries - Kuwait, Jordan, and Morocco.</p><br><p>We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion &amp;&nbsp;Diversity,&nbsp;All with&nbsp;Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><ul><li>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts.</li><li>Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to:</li><li>Your focus area is our Småland; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting.</li><li>When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout.</li><li>Operate and Support Store activities.</li><li>Provide a day out for the whole family.</li><li>Maintain the communications of the shopping tools for any services and campaigns to be up to date.</li><li>Secure an easy buying process from home to home.</li><li>Act as a highly efficient, and staffed, sales mechanism.</li><li>Show home furnishing solutions full of inspiring home furnishing ideas.</li><li>You’re the first one to meet our customers making sure meeting their wishes and needs.</li><li>Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store.</li><li>Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required.</li><li>Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click &amp; Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience.</li><li>Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</li></ul><p><strong>&nbsp; Functional / Technical Skills</strong></p><br><ul><li>Good understanding of Småland operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Småland guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Småland check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Småland play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><br>Qualifications<br><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Småland.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul><br>Additional Information<br><p>* Local employment regulations applies</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>Technology Sr. Analyst - MWP involves supporting and enhancing technology solutions to improve collaboration, productivity, and communication within an organization. This role usually focuses on the implementation, operation, and troubleshooting of modern technology platforms such as Microsoft 365. The goal is to ensure that employees can work effectively in a digital, connected environment that's aligned with the dynamic needs of the business.</p><br><br>Job Description <br><p>Provide high-level technical expertise and support for Modern Workplace solutions, particularly Microsoft 365 services (Office 365, Teams,SharePoint,OneDrive and Exchange Online)<br>Work closely with the IT team to ensure seamless integration of Modern Workplace technologies with existing systems and infrastructure<br>Monitor system performance, respond to user inquiries,and resolve technical issues to maintain high levels of service availability and reliability<br>Help execute projects aimed at digital transformation and the continuous improvement of the digital work environment<br>Collaborate with security teams to ensure Modern Workplace deployments comply with organizational security standards and data protection regulations<br>Stay current with industry trends and updates to Modern Workplace technologies, recommending improvements or new features as appropriate<br>Identity and Access Management (Microsoft Entra ID)<br>Design and manage the Entra ID environment, including Hybrid Identity, Entra ID Connect, and Pass-through Authentication/Federation.<br>Architect and implement robust security and access controls,including Conditional Access policies, Multi-Factor Authentication (MFA), Entra ID Identity Protection and Privileged Identity Management (PIM)<br>Oversee user lifecycle management, group management (M365 Groups, Dynamic Groups), and Role-Based Access Control (RBAC) across the M365 ecosystem<br>Configure and manage application registrations, enterprise applications and Single Sign-On (SSO) integrations for cloud services<br>Work closely with Security teams to align M365 and Entra ID configurations with organizational security policies<br>Ensure compliance with regulatory and internal standards by conducting regular configuration audits and implementing best practices (e.g., Microsoft Secure Score)<br>Contribute to the design and implementation of Microsoft Endpoint Manager (Intune) policies related to device compliance and user access (if within scope)<br>High-Level Technical Support: Ensures customers can effectively use Microsoft 365 services, enhancing their overall experience and satisfaction<br>Seamless Integration: Smooth integration of new tools can directly improve customer-facing services and operations, leading to higher customer retention and satisfaction<br>System Reliability: By maintaining high levels of service availability, customers experience fewer disruptions, leading to trust and reliability in the services offered<br>Collaboration with IT Team: Working closely with the IT team fosters a collaborative environment, enhancing overall team productivity and morale<br>User Inquiry Response: Rapid resolution of technical issues boosts employee confidence and reduces downtime, promoting a more productive work environment<br>Digital Transformation Projects: Engaging in continuous improvement projects allows employees to work with the latest technologies, enhancing their skillsets and job satisfaction<br>Employees’ Security Awareness: Collaborating with security teams ensures employees are aware of and adhere to security standards, contributing to a safer workplace<br>Seamless Integration: Ensures that new technologies are adopted smoothly, minimizing operational disruptions and enhancing process efficiencies<br>System Performance Monitoring: Regular monitoring helps to preemptively identify and resolve issues, ensuring smooth business operations<br>Trend Awareness: Staying current with industry trends and updates allows the organization to adopt the best tools, optimizing operational efficiency<br>Cost-Efficiency: Technical expertise can prevent costly downtime and improve overall operational efficiency leading to cost savings<br>Digital Transformation: Successful digital transformation projects can lead to higher productivity and reduced operational costs</p><br><br>Job Requirements - Experience and Education <br><p>Bachelor’s degree in computer science, Information Technology, or a related field.Proven experience with Modern Workplace technologies, particularly within the Microsoft 365 suite.</p><br><br> <p>Years of Experience 2-5 years in the same fieldSolid technical skills and the ability to troubleshoot complex issues.<br>Good understanding of IT infrastructure, networking, and cybersecurity principles as they relate to collaboration tools.<br>Excellent communication skills, both for technical support and training purposes.<br>Ability to work well in a team environment and collaborate with multiple departments.<br>Strong ability to work with remote teams</p><br><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br> </div>

<p> <strong>Job Purpose</strong> </p> <p>Contributes to fostering a motivating work environment and culture across the Bank and its overseas branches, encouraging employee engagement, creativity, and initiative. This is achieved through participation in the development of employee programs and social engagement activities, as well as collaboration with relevant stakeholders to enhance the employee experience in accessing and utilizing services provided by various Human Resources functions. These efforts aim to strengthen employee commitment, satisfaction, and sense of belonging across the Bank and its overseas branches.</p> <p> </p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Implements the work plans of the Employee Engagement and Belonging Unit in alignment with the overall Human Resources strategy. Continuously reviews and updates these plans in response to changing circumstances, requirements, and developments, as well as the recommendations of the direct supervisor.</li> <li>Participates in developing multiple communication channels to ensure transparent sharing of information, news, and events with Bank employees. This includes, but is not limited to, the Bank s strategy, objectives, achievements, survey results, and other relevant information, in coordination with the direct supervisor.</li> <li>Conducts employee meetings and organizes meetings, conferences, and other engagement sessions on a regular basis, in coordination with the direct supervisor, to facilitate direct and transparent communication with employees, provide them with the necessary information, and obtain their feedback through open dialogue, Q&amp;A sessions, closed-group meetings, brainstorming sessions, and other appropriate engagement techniques.</li> <li>Prepares and issues periodic employee newsletters in coordination with the direct supervisor.</li> <li>Measures, analyzes, and prepares periodic reports related to employee engagement and belonging by utilizing appropriate data collection and analysis methods and tools, including statistical surveys, employee satisfaction surveys, eNPS, and other modern measurement techniques. Ensures that the results are linked to overall organizational performance in coordination with the direct supervisor and develops and updates the relevant reporting dashboards accordingly.</li> <li>Participates regularly in reviewing established Human Resources policies, procedures, and systems, and collaborates with relevant stakeholders across HR functions to enhance them in a manner that improves the employee experience and sense of belonging and increases employee satisfaction with HR services.</li> <li>Proposes and develops programs aimed at enhancing employee engagement and sense of belonging, in coordination with the direct supervisor.</li> <li>Implements work plans designed to foster a positive, engaging, and motivating work culture and environment that supports increased productivity. This includes developing, updating, and promoting positive organizational programs, values, and desired behavioral practices across the organization, documenting recommendations and submitting them to the direct supervisor.</li> <li>Participates in developing an organization-wide Employee Value Proposition (EVP) that reflects the Bank s culture and the benefits and value offered to employees.</li> <li>Organizes campaigns, events, and interactive engagement activities, in coordination with the direct supervisor, aimed at encouraging and reinforcing positive employee values and behaviors and creating a healthy work environment that supports the achievement of organizational objectives and enhances productivity.</li> <li>Conducts exit interviews, analyzes the underlying reasons and findings, develops relevant recommendations, and submits them to the direct supervisor in a manner that supports the Bank in identifying and addressing workplace-related issues and improving employee retention rates.</li> <li>Follows up on the implementation of onboarding programs for new employees and ensures their effective integration and adaptation into the work environment, thereby enabling them to meet their assigned objectives and perform their responsibilities with the required level of effectiveness and efficiency.</li> <li>Serves as a primary or alternate member of the duly established Business Continuity Plan and Emergency Response Teams and performs all duties assigned under the plan to minimize the impact of crises and ensure the restoration of operations as quickly as possible.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>Skills and Competencies</strong> </p> <ul> <li>Bachelor s degree in Business Administration, Management Sciences, or a related field.</li> <li>Minimum of 5 years of relevant professional experience.</li> <li>Proficiency in the English language, both written and spoken.</li> <li>Thorough knowledge of Human Resources systems, policies, and procedures.</li> <li>Good knowledge of internal and external regulations, procedures, and their updates governing the work.</li> <li>Proficiency in computer applications and the ability to work effectively with various systems and applications.</li> <li>Strong communication and interpersonal skills.</li> <li>Strong negotiation and persuasion skills.</li> <li>Strong analytical skills.</li> <li>Ability to work effectively as part of a team.</li> <li>Strong planning and organizational skills.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose Contributes to fostering a motivating work environment and culture across the Bank and its overseas branches, encouraging employee engagement, creativity, and initiative.<br> This is achieved through participation in the development of employee programs and social engagement activities, as well as collaboration with relevant stakeholders to enhance the employee experience in accessing and utilizing services provided by various Human Resources functions.<br> These efforts aim to strengthen employee commitment, satisfaction, and sense of belonging across the Bank and its overseas branches.<br> Key Responsibilities Implements the work plans of the Employee Engagement and Belonging Unit in alignment with the overall Human Resources strategy.<br> Continuously reviews and updates these plans in response to changing circumstances, requirements, and developments, as well as the recommendations of the direct supervisor.<br> Participates in developing multiple communication channels to ensure transparent sharing of information, news, and events with Bank employees.<br> This includes, but is not limited to, the Bank’s strategy, objectives, achievements, survey results, and other relevant information, in coordination with the direct supervisor.<br> Conducts employee meetings and organizes meetings, conferences, and other engagement sessions on a regular basis, in coordination with the direct supervisor, to facilitate direct and transparent communication with employees, provide them with the necessary information, and obtain their feedback through open dialogue, Q&amp;A sessions, closed-group meetings, brainstorming sessions, and other appropriate engagement techniques.<br> Prepares and issues periodic employee newsletters in coordination with the direct supervisor.<br> Measures, analyzes, and prepares periodic reports related to employee engagement and belonging by utilizing appropriate data collection and analysis methods and tools, including statistical surveys, employee satisfaction surveys, eNPS, and other modern measurement techniques.<br> Ensures that the results are linked to overall organizational performance in coordination with the direct supervisor and develops and updates the relevant reporting dashboards accordingly.<br> Participates regularly in reviewing established Human Resources policies, procedures, and systems, and collaborates with relevant stakeholders across HR functions to enhance them in a manner that improves the employee experience and sense of belonging and increases employee satisfaction with HR services.<br> Proposes and develops programs aimed at enhancing employee engagement and sense of belonging, in coordination with the direct supervisor.<br> Implements work plans designed to foster a positive, engaging, and motivating work culture and environment that supports increased productivity.<br> This includes developing, updating, and promoting positive organizational programs, values, and desired behavioral practices across the organization, documenting recommendations and submitting them to the direct supervisor.<br> Participates in developing an organization-wide Employee Value Proposition (EVP) that reflects the Bank’s culture and the benefits and value offered to employees.<br> Organizes campaigns, events, and interactive engagement activities, in coordination with the direct supervisor, aimed at encouraging and reinforcing positive employee values and behaviors and creating a healthy work environment that supports the achievement of organizational objectives and enhances productivity.<br> Conducts exit interviews, analyzes the underlying reasons and findings, develops relevant recommendations, and submits them to the direct supervisor in a manner that supports the Bank in identifying and addressing workplace-related issues and improving employee retention rates.<br> Follows up on the implementation of onboarding programs for new employees and ensures their effective integration and adaptation into the work environment, thereby enabling them to meet their assigned objectives and perform their responsibilities with the required level of effectiveness and efficiency.<br> Serves as a primary or alternate member of the duly established Business Continuity Plan and Emergency Response Teams and performs all duties assigned under the plan to minimize the impact of crises and ensure the restoration of operations as quickly as possible.<br> Skills and Competencies Bachelor’s degree in Business Administration, Management Sciences, or a related field.<br> Minimum of 5 years of relevant professional experience.<br> Proficiency in the English language, both written and spoken.<br> Thorough knowledge of Human Resources systems, policies, and procedures.<br> Good knowledge of internal and external regulations, procedures, and their updates governing the work.<br> Proficiency in computer applications and the ability to work effectively with various systems and applications.<br> Strong communication and interpersonal skills.<br> Strong negotiation and persuasion skills.<br> Strong analytical skills.<br> Ability to work effectively as part of a team.<br> Strong planning and organizational skills.<br></span> </div>

<p>AMAL Project Jordan | ICU Istituto per la Cooperazione Universitaria Type of Employment: Full-time, fixed term 3 months. Reports to: Field Coordinator. ICU implements development co-operation projects in developing countries and fosters information and education on international solidarity issues. ICU has been active in Jordan since 1999. The project AMAL Improved Access to Work for vulnerable Syrian refugees and Jordanians in the governorates of Amman, Zarqa and Karak (AID PHONE_NUMBER/01/0) is implemented by ICU (applicant and overall coordinator) in partnership with Save the Children Jordan (SCJ) and Athar for Youth Development, and is financed by the Italian Agency for Development Cooperation (AICS). AMAL improves stable and lasting access to income for Syrian refugees and vulnerable Jordanians with a focus on women, youth (18 35) and persons with disabilities in the governorates of Amman, Zarqa and Karak. The project combines market-aligned vocational training (TVET), cash for training, paid internships and job matchmaking with grants and tailored support to micro, small and medium enterprises (MSMEs), and the active engagement of public institutions, the private sector and community-based organizations to foster inclusive and sustainable economic growth. Overall aim of the Action: Contribute to the economic empowerment and the strengthening of the resilience of Syrian refugees and vulnerable Jordanians in Jordan. Specific objective: Syrian refugees and vulnerable Jordanians in particular women, youth and persons with disabilities in the governorates of Amman, Zarqa and Karak obtain a stable income from employment or self-employment thanks to the development of market-aligned skills and the strengthening of MSMEs. Expected results: • R.1 Strengthened technical, practical and professional skills required by the local labor market among vulnerable Syrian refugees and Jordanians, with particular attention to youth, women and persons with disabilities. • R.2 Promoted inclusive and sustainable entrepreneurship, contributing to the strengthening of micro, small and medium enterprises (MSMEs). • R.3 Strengthened activation and participation of the public sector, private sector and community associations to promote inclusive and sustainable economic growth. We are seeking an experienced Case Manager to lead the identification and selection of project beneficiaries according to vulnerability criteria. The Case Managers will manage individual beneficiary files from first contact to enrolment or referral, ensuring that the selection process is fair, transparent, protection-sensitive and well documented. Key Responsibilities and Duties • Manage individual beneficiary case files from identification to enrolment in project activities or referral to other organizations and programs. • Supervise and coordinate the work of the Enumerators, ensuring the correct application of the vulnerability criteria and selection quotas (30% Syrian refugees, 70% vulnerable Jordanians, at least 50% women, at least 15% persons with disabilities). • Conduct in-depth vulnerability assessments and verify the eligibility of candidates. • Provide beneficiaries with clear guidance on project services (TVET, life and soft skills training, cash for training, internships, matchmaking events) and on their rights and obligations. • Identify protection needs and refer cases to competent organizations and services through existing referral pathways, in coordination with SCJ and other actors. • Liaise with local CBOs, community leaders and partners to support outreach and community validation, ensuring the inclusion of marginalized groups. • Maintain accurate, confidential and up-to-date documentation of all cases in the project database. • Contribute to the verification of beneficiary lists and to reporting on the selection process. • Apply ICU s safeguarding, protection, gender and do-no-harm principles in all activities. Only shortlisted candidates will be contacted. ICU is committed to safeguarding and to a zero-tolerance approach to sexual exploitation and abuse; recruitment is subject to reference checks. Qualified women and persons with disabilities are strongly encouraged to apply.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Social Work, Social Sciences, Psychology or a related field.<br>At least 2 years of case management experience with refugees and/or vulnerable populations.<br>Good knowledge of referral pathways and protection services in Jordan.<br>Previous experience supervising enumerators or outreach teams is an advantage.<br>Strong interpersonal and communication skills, with proven ability to deal sensitively with vulnerable people.<br>Good computer literacy and familiarity with beneficiary databases.<br>Fluency in Arabic and good working knowledge of English.</p>

<p>Job Summary : The Senior Network Design &amp; Implementation Engineer is responsible for architecting, designing, deploying and testing end-to-end enterprise network, edge security and SD-WAN solutions centered around the Fortinet Security Fabric . This role requires advanced knowledge and experience in FortiGate Secure SD-WAN with advanced next-generation firewalling (NGFW), zero-trust architecture, and cloud connectivity. This position will also require familiarity with other SD-WAN solutions such as Arista Velocloud and Cisco SD-WAN. As a senior technical lead, this position converts complex enterprise connectivity and compliance requirements into validated Low-Level Designs (LLDs), automated configuration templates, structured migration cutover plans, and seamless operational handoffs.</p><p>Key Responsibilities :</p><p>1. Architecture &amp; Low-Level Design (LLD)</p><ul><li>Secure SD-WAN Design: Architect scalable FortiGate Secure SD-WAN topologies across multi-region environments, including Hub-and-Spoke, Full Mesh, and Dynamic Mesh VPN (ADVPN) structures with automated BGP routing.</li><li>SLA &amp; Steering Profiles: Design SD-WAN rules, Performance SLAs, link health monitoring probes, and application control steering policies using Dynamic Application Steering to optimize voice, SaaS, and critical business traffic over diverse underlays (DIA, MPLS, 5G/LTE).</li><li>Fortinet Security Fabric Integration: Build comprehensive edge and core security layouts incorporating FortiGate NGFWs , FortiManager , FortiAnalyzer , FortiSwitch , and FortiAP (FortiLAN Cloud/Fabric extensions).</li><li>Zero Trust &amp; Edge Security: Design and integrate Zero Trust Network Access (ZTNA), FortiSASE, SSL/TLS deep inspection, IPS, Web/URL filtering, and inline malware prevention profiles across local and remote access tiers.</li><li>Underlay &amp; Overlay Integration: Standardize complex BGP (iBGP/eBGP), OSPF, VRF, NAT, and IPsec tunnel architectures integrating SD-WAN overlays with existing enterprise data centers, core switching backbones, and legacy WANs.</li><li>Design Documentation: Develop complete High-Level Designs (HLDs), Low-Level Designs (LLDs), IP/VLAN schemes, network topology diagrams (Visio/Lucidchart/draw.io), and Bill of Materials (BOMs).</li></ul><p>2. Staging, Migration, &amp; Hands-On Implementation</p><ul><li>Deployment Engineering: Configure, stage, and deploy physical and virtual FortiGate appliances utilizing FortiManager for centralized policy management, device mapping, and revision tracking.</li><li>Migration Execution: Author detailed Method of Procedure (MOP) documents, cutover playbooks, rollback strategies, and maintenance window schedules for migrating legacy firewalls and WAN circuits to Fortinet Secure SD-WAN.</li><li>Hybrid &amp; Multi-Cloud Connectivity: Implement secure cloud edge connectivity, deploying virtual FortiGate instances (FortiGate-VM) in Azure using Cloud On-Ramp methodologies and Transit Gateways.</li><li>LAN/WLAN Integration: Configure FortiSwitch and FortiAP deployments using FortiLink to deliver unified, single-pane-of-glass management through FortiGate controllers.</li></ul><p>3. Automation &amp; Deployment Standardization</p><ul><li>Template Standardization: Build and maintain standardized CLI scripts, FortiManager Meta-Fields, Normalized Interfaces, and Jinja2 templates to enable zero-touch provisioning (ZTP) for global site rollouts.</li><li>Infrastructure as Code (IaC): Automate policy pushes, object creation, and compliance checks using Python, Ansible, or Terraform (FortiOS/FortiManager providers).</li></ul><p>4. Validation, Operational Handoff, &amp; Escalation</p><ul><li>Acceptance &amp; Failover Testing: Execute rigorous post-implementation testing (failover validation, link brownout/blackout simulations, throughput benchmarking, and HA cluster state verification).</li><li>Operational Enablement: Author Standard Operating Procedures (SOPs), knowledge-base articles, and operational runbooks; conduct formal training and handoff sessions for Tier-2/3 operations and NOC teams.</li><li>Tier-4 Escalation: Serve as the ultimate technical authority during complex cutovers, critical outage recoveries, and escalated Fortinet TAC engagements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><b>Technical Expertise :</b></li><li>Fortinet Ecosystem: 6+ years of hands-on architectural and implementation experience with Fortinet solutions, including FortiGate (FortiOS), FortiManager, FortiAnalyzer, FortiSwitch, FortiAP, and FortiClient.</li><li>Fortinet Secure SD-WAN: Deep expertise in ADVPN, SD-WAN rules, Performance SLAs, BGP over IPsec overlays, and centralized orchestration via FortiManager.</li><li>Routing &amp; Networking Protocols: Expert-level understanding of BGP (path selection, communities, route reflection), OSPF, VRFs, VXLAN, EVPN, IPsec, NAT, IPv6, and QoS models.</li><li>Network Automation: Practical proficiency in scripting and automation using Python, Ansible, Terraform, or REST APIs.</li><li>Arista Velocloud: Familiarity with Arista Velocloud solutions in order to integrate with, and eventually migrate off of the current network based on Velocloud.</li><li><b>Education &amp; Experience :</b></li><li>Bachelor s degree in Computer Science, Network Engineering, Information Technology, or equivalent industry experience.</li><li>8+ years of experience in enterprise network engineering, with a focus on enterprise security design and multi-site WAN transformations to SD-WAN.</li><li><b>Preferred Certifications :</b></li><li>Fortinet: Fortinet Certified Solution Specialist (FCSS) in Network Security or Secure SD-WAN; Fortinet Certified Expert (FCX) / NSE 8 highly valued.</li><li>Industry Certifications: CCIE (Enterprise Infrastructure or Security), CCNP Enterprise/Security, or equivalent expert-level network engineering credentials.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Our mission at Amazon is to be Earth s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that s why you ll find we approach things differently here. You won t be asked to read from a script or learn dialogue by heart. Instead, we ll provide you with the training you need to problem solve for our customers. You ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.</p><p>What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You ll be the first point of contact for our (United Kingdom /English) customers by answering their requests through phone, chat and/or email this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.</p><p>What are your hours? This role requires working variable hours to match customers need us most. you will work 9 hours per shift and your work week is minimum 40 hours order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 12 am for male employees 6 am and 10 pm for female employees Monday to Sunday. You will receive your work schedule at least 1 week in advance and your shifts may change every week. You may be required to work national holidays and will be compensated accordingly . You will learn more about your exact schedule closer to your start date.</p><p>What benefits will you receive? One of the great things about joining Amazon s Customer Service team is that you don t need past experience in customer service. You ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including: Medical Insurance, Amazon employee discount. Life insurance. Nursery benefit. Rethink benefit. Employee Assistance Program (EAP)</p><p><strong>Desired Candidate Profile</strong></p><h2>What qualifications do we need from you?</h2><ul><li>Minimum age: 18 years old</li><li>Have the right to work in Jordan</li><li>Minimum qualification of high school (Tawjihi/IGCSE/IBDP) Passed</li><li>Strong communication skills in English and Arabic both written and oral fluency.</li><li>The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 12 am for male employees 6 am and 10 pm for female employees</li><li>Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and voluntary overtime)</li></ul><h2>What strengths will you bring?</h2><ul><li>Hard-working, articulate, and detail-oriented.</li><li>Friendly and customer-focused in every situation</li><li>Ability to learn quickly and embrace change</li><li>Comfortable multi-tasking in a high-energy environment.</li></ul><p>If this role sounds like it s for you, then click on the link below to start the application process! You ll need to allow 2 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. You will have the option to save your application between each stage of the application process and return to it if necessary, but we strongly advise you to complete the process in one sitting where possible. If successful, we will contact you about next steps! Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of your candidates.</p>

<p>Our Mission is to Simplify Life. We are looking to Simplify and automate complex decision-making for customer centric industries, like Utilities, Financial Services, Logistics, and commerce, that drive the world's economies and you have the chance to join the revolution. We are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience. Avertrau2019s DevOps team is responsible for building and maintaining a modern, scalable, highly available infrastructure to power up our products and service for our clients all over the world. We are looking for a skilled DevOps Engineer who has strong practical troubleshooting skills, advanced overall systems knowledge, public clouds, and provisioning tools. The successful candidate will be responsible for:</p><p>Designing, building, shipping, and maintaining distributed systems. Building Monitoring, logging, alerting around our infrastructure and applications. Improving the reliability of our systems and CI/CD pipelines both internally and for our customers. Putting everything into code. Plan for reliability by designing systems to work across our multi-region and multi-cloud environments. Working in close collaboration with multi-functional teams. Technical writing / Documentation. Vendor Management.</p><p><strong>Main Job Responsibilities:</strong></p><ul><li><strong>Continuous Integration and Deployment:</strong><ul><li>Implement and maintain automated build, test, and deployment pipelines using industry-standard tools such as Jenkins, Travis CI, or GitLab CI/CD, Azure DevOpsu2026etc.</li><li>Design and configure continuous integration and delivery workflows to enable frequent and reliable releases of software applications.</li></ul></li><li><strong>Infrastructure Automation:</strong><ul><li>Develop and maintain infrastructure-as-code using tools like Terraform, Ansible, or CloudFormation to automate the provisioning and configuration of cloud-based environments.</li><li>Implement and manage containerization technologies like Docker and orchestration platforms like Kubernetes for scalable and resilient application deployments.</li></ul></li><li><strong>Monitoring and Performance Optimization:</strong><ul><li>Monitor system performance and troubleshoot issues related to scalability, reliability, and availability.</li><li>Implement and configure monitoring tools such as Prometheus, Grafana, New Relic, or ELK Stack to proactively identify bottlenecks and optimize system performance.</li></ul></li><li><strong>Collaboration and Communication:</strong><ul><li>Collaborate with cross-functional teams, including developers, system administrators, and quality assurance, to improve the development and deployment processes.</li><li>Act as a bridge between development and operations teams, facilitating effective communication and knowledge sharing.</li></ul></li><li><strong>Security and Compliance:</strong><ul><li>Implement and enforce security best practices throughout the software development lifecycle.</li><li>Ensure compliance with relevant regulations, industry standards and internal policies.</li></ul></li><li><strong>Documentation and Knowledge Sharing:</strong><ul><li>Document infrastructure configurations, deployment processes, and troubleshooting guidelines.</li><li>Contribute to internal knowledge sharing initiatives and help in developing best practices within the organization.</li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of relevant of hands-on experience in the DevOps industry</li><li>Containerization (Kubernetes and OpenShift)</li><li>Configuration tools and frameworks (Terraform, Istio, Helm)</li><li>Knowledge of systems (Linux, GNU tooling), networking (OSI model, DNS, routing, SSL Certificates) and virtualization vs containerization</li><li>Public clouds: AWS/Azure/GCP/Mendix</li><li>Security Awareness</li><li>Experience with CI/CD concepts</li><li>Experience in conducting IT audits, both internal and external</li><li>Fluent in both oral and written English</li><li>Time Management skills</li><li>Capable of succeeding in a very dynamic and fast-paced environment</li><li>Able to work individually as well as being a cooperative team player</li><li>Knowledge of programming languages</li><li>Strong problem-solving skills</li><li>Good attention to detail</li><li>Excellent organisational and time management skills, and the ability to work on multiple projects at the same time</li><li>Awareness of DevOps and Agile principles.</li><li>Strong understanding of software development methodologies and the SDLC.</li><li>Proficiency in scripting languages such as Bash, Python, or PowerShell.</li><li>Experience with cloud platforms like AWS, Azure, or Google Cloud Platform.</li><li>Knowledge of containerization technologies like Docker and container orchestration platforms like Kubernetes.</li><li>Familiarity with infrastructure automation tools such as Terraform, Ansible, or CloudFormation.</li><li>Experience with CI/CD tools like Jenkins, Travis CI, or GitLab CI/CD.</li><li>Understanding of networking concepts and protocols.</li><li>Knowledge of monitoring and logging tools such as Prometheus,New Relic Grafana, or ELK Stack.</li><li>Strong problem-solving and troubleshooting skills.</li><li>Excellent communication and collaboration skills.</li><li>AWS Certified DevOps Engineer Professional.</li><li>AWS Certified DevOps Engineer - Professional Certification.</li><li>Azure DevOps Engineer Expert.</li><li>Certified Kubernetes Administrator (CKA).</li><li>Docker Certified Associate (DCA).</li><li>Puppet Certified Professional.</li><li>Degree in Computer Science or related field (Master / Bachelor level).</li></ul>

<p>A QC Lead is a hands-on quality control professional who personally executes and oversees both manual and automation testing activities to ensure that delivered products and services meet established quality standards. The QC Lead writes and runs test cases, builds and maintains automation frameworks, owns the delivery of all testing artifacts, and is directly accountable for the UAT success of each project. This is a full-time position reporting to the Quality Manager. Ideal candidates are strong technical practitioners who lead by example, enjoy solving problems first-hand, and thrive in fast-paced, collaborative environments</p><p>Daily and Monthly Responsibilities</p><ul><li>Hands-on experience to design, write, and execute manual test cases, test scenarios, and test scripts covering functional, regression, integration, and end-to-end testing.</li><li>Perform hands-on exploratory, smoke, and sanity testing to validate builds before release.</li><li>Architect, develop, and maintain automated test frameworks and scripts, and personally run automated test suites as part of daily testing cycles.</li><li>Write and review automation code, continuously enhancing test coverage and integrating automated tests into CI/CD pipelines.</li><li>Develop, maintain, and enhance the test automation infrastructure to improve efficiency and reliability.</li><li>Prepare, maintain, and deliver all testing artifacts for each delivered project, including test plans, test cases, test data, traceability matrices, test execution reports, defect reports, and test summary reports.</li><li>Own and drive User Acceptance Testing (UAT) end-to-end plan UAT cycles, prepare UAT test cases and environments, coordinate with stakeholders, execute UAT scenarios, and be directly responsible for the UAT success of the project.</li><li>Execute and report on planned tests, log and manage defects with clear reproduction steps, and regress software fixes for new and existing products.</li><li>Identify root causes of quality problems through hands-on investigation and coordinate corrective actions with development teams.</li><li>Assist development teams with replicating, debugging, and resolving defects by personally reproducing issues in test environments.</li><li>Perform hands-on business requirements review and verification to ensure testability, completeness, and adequate test coverage.</li><li>Participate actively in all phases of the software development lifecycle, from requirements analysis through test planning, execution, and sign-off.</li><li>Lead the QC team by example set quality benchmarks, assign tasks, and guide the team while remaining actively involved in day-to-day testing work.</li><li>Mentor and train junior, mid-level, and senior QC engineers on manual testing techniques, automation tools, policies, and procedures.</li><li>Work collaboratively with development and business groups to complete testing and ensure seamless product delivery.</li><li>Develop and implement quality standards, audit functionality, establish testing templates, monitor outcomes against success measures, and provide detailed status reports.</li><li>Identify areas for quality and process improvement and implement plans to support positive outcomes for the business and customers.</li><li>Coordinate with internal and external stakeholders regarding quality status, test outcomes, and project readiness.</li><li>Assist with performance evaluations as needed.</li><li>Perform other duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent education and work experience.</li><li>8+ years of hands-on experience in software quality control/testing, with at least 3 4 years in a lead or supervisory role.</li><li>5+ years of hands-on experience in manual testing (functional, regression, integration, end-to-end).</li><li>2+ years of hands-on experience in test automation (framework development, scripting, CI/CD integration).</li><li>Professional certification such as ISTQB-CTFL or ISTQB-CTAL.</li><li>Proven hands-on experience executing both manual testing (functional, regression, integration, end-to-end) and test automation (framework development, scripting, CI/CD integration).</li><li>Proficiency in test automation tools and frameworks (e.g., Selenium, Cypress, Appium, TestNG, JUnit, or similar) with the ability to write, debug, and maintain automation code.</li><li>Proficiency in at least one programming or scripting language (e.g., Java, Python, JavaScript).</li><li>Demonstrated experience preparing and delivering complete testing artifacts (test plans, test cases, traceability matrices, defect reports, test summary reports).</li><li>Track record of owning UAT cycles and driving them to successful completion.</li><li>Strong problem-solving skills with the ability to personally identify bugs, analyse root causes, and drive resolution.</li><li>In-depth knowledge of testing methodologies, phases, and approaches, including functional, regression, integration, performance, and end-to-end testing.</li><li>Strong teamwork and communication skills, with the ability to collaborate effectively with QC, development, and business groups.</li><li>Ability to multi-task, triage issues, react well to changes, and work independently or in a team setting in a fast-paced environment.</li><li>Excellent command of written and spoken English.</li></ul>