Contract Representative Jobs in Jordan

<p><h4>Description</h4> <p>Execute the product roadmap by leading the development of new products and services. This includes:</p> <ul> <li>Designing comprehensive Business Requirements Documents (BRDs) and implementing the necessary UI/UX to effectively communicate ideas to relevant stakeholders.</li> <li>Identifying and documenting technical and business requirements and translating them into clear deliverables for the technical development teams.</li> <li>Managing performance analysis, issue troubleshooting, and executing continuous improvement initiatives.</li> <li>Assisting the Quality Assurance (QA) team in preparing and executing proper test cases to ensure the delivery of high-quality outputs.</li> <li>Participating in and supporting the implementation of various product development projects within the department.</li> </ul> <h4>Responsibilities</h4> <ul> <li>Conduct market research, examining new trends and technologies to suggest innovative ideas, as well as forecast analysis, collecting data about market segments preferences, demands, and penetration strategies.</li> <li>Research and analyze competitors’ products, services, and offers to understand Zain cash’s position related to the business marketing segment.</li> <li>Translate feedback into functional requirements by gathering customer feedback and requirements in the business marketing segment from customer care (operation), sales departments, as well as other external sources, and subsequently utilize customer feedback in improving products and service levels to ensure customer satisfaction.</li> <li>Identify the technical requirements for each current or new product and ensure that product initiatives provide added value to the business.</li> <li>Prepare concepts for new products, services, and initiatives, which include a description of their characteristics and requirements, and subsequently translate the product features to technical terms and communicate them to concerned parties and related systems and applications such as Mobile App, Core system, CRM, to guarantee functionality and seamless delivery of services.</li> <li>Support UAT and testing process by participating in designing testing scenarios, performing tests, and troubleshooting for existing and newly developed products including pre-launch testing to guarantee product technical functionality, and monitor product performance throughout the product life cycle.</li> <li>Participate in preparing financial business models for new products which include the analysis of financial aspects such as breakeven points, expected revenue, marketing costs, and others.</li> <li>Ensure project compliance with legal and regulatory terms and regulations during project development and project life cycle with coordination with concerned parties.</li> <li>Provide sales and customer care with support, training, and direction in matters regarding Mobile Money products.</li> <li>Monitor the Key Performance Indicators (KPIs), and develop periodic reports which include KPI results, gap analysis for targets and results, etc.</li> <li>Perform other duties related to the job as assigned by the direct manager.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in business administration, finance, marketing, or a related field.</li> <li>4-5 years of experience in product management with a focus on card products, preferably within fintech or banking sectors.</li> <li>Strong understanding of card payment ecosystems, including networks and regulatory requirements.</li> <li>Proven experience in product lifecycle management, market analysis, and developing go-to-market strategies.</li> <li>Excellent communication, leadership, and stakeholder management skills.</li> <li>Ability to work collaboratively in a fast-paced and dynamic environment.</li> <li>Professional certifications in Agile and Scrum methodologies are preferred, such as: <br>PMI Agile Certified Practitioner (PMI-ACP) <br>Certified ScrumMaster (CSM) <br>Professional Scrum Master (PSM) <br>Professional Scrum Product Owner (PSPO) </li> </ul> <h4>Preferred Skills</h4> <ul> <li>Market research.</li> <li>User feedback analysis.</li> <li>Requirements gathering.</li> <li>Feature prioritization.</li> <li>Product roadmap understanding.</li> <li>Testing and feedback.</li> <li>Attention to detail.</li> <li>Time management.</li> <li>Ownership mentality.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Execute the product roadmap by leading the development of new products and services. This includes:</p> <ul> <li>Designing comprehensive Business Requirements Documents (BRDs) and implementing the necessary UI/UX to effectively communicate ideas to relevant stakeholders.</li> <li>Identifying and documenting technical and business requirements and translating them into clear deliverables for the technical development teams.</li> <li>Managing performance analysis, issue troubleshooting, and executing continuous improvement initiatives.</li> <li>Assisting the Quality Assurance (QA) team in preparing and executing proper test cases to ensure the delivery of high-quality outputs.</li> <li>Participating in and supporting the implementation of various product development projects within the department.</li> </ul> <h4>Responsibilities</h4> <ul> <li>Conduct market research, examining new trends and technologies to suggest innovative ideas, as well as forecast analysis, collecting data about market segments preferences, demands, and penetration strategies.</li> <li>Research and analyze competitors’ products, services, and offers to understand Zain cash’s position related to the business marketing segment.</li> <li>Translate feedback into functional requirements by gathering customer feedback and requirements in the business marketing segment from customer care (operation), sales departments, as well as other external sources, and subsequently utilize customer feedback in improving products and service levels to ensure customer satisfaction.</li> <li>Identify the technical requirements for each current or new product and ensure that product initiatives provide added value to the business.</li> <li>Prepare concepts for new products, services, and initiatives, which include a description of their characteristics and requirements, and subsequently translate the product features to technical terms and communicate them to concerned parties and related systems and applications such as Mobile App, Core system, CRM, to guarantee functionality and seamless delivery of services.</li> <li>Support UAT and testing process by participating in designing testing scenarios, performing tests, and troubleshooting for existing and newly developed products including pre-launch testing to guarantee product technical functionality, and monitor product performance throughout the product life cycle.</li> <li>Participate in preparing financial business models for new products which include the analysis of financial aspects such as breakeven points, expected revenue, marketing costs, and others.</li> <li>Ensure project compliance with legal and regulatory terms and regulations during project development and project life cycle with coordination with concerned parties.</li> <li>Provide sales and customer care with support, training, and direction in matters regarding Mobile Money products.</li> <li>Monitor the Key Performance Indicators (KPIs), and develop periodic reports which include KPI results, gap analysis for targets and results, etc.</li> <li>Perform other duties related to the job as assigned by the direct manager.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in business administration, finance, marketing, or a related field.</li> <li>4-5 years of experience in product management with a focus on card products, preferably within fintech or banking sectors.</li> <li>Strong understanding of card payment ecosystems, including networks and regulatory requirements.</li> <li>Proven experience in product lifecycle management, market analysis, and developing go-to-market strategies.</li> <li>Excellent communication, leadership, and stakeholder management skills.</li> <li>Ability to work collaboratively in a fast-paced and dynamic environment.</li> <li>Professional certifications in Agile and Scrum methodologies are preferred, such as: <br>PMI Agile Certified Practitioner (PMI-ACP) <br>Certified ScrumMaster (CSM) <br>Professional Scrum Master (PSM) <br>Professional Scrum Product Owner (PSPO) </li> </ul> <h4>Preferred Skills</h4> <ul> <li>Market research.</li> <li>User feedback analysis.</li> <li>Requirements gathering.</li> <li>Feature prioritization.</li> <li>Product roadmap understanding.</li> <li>Testing and feedback.</li> <li>Attention to detail.</li> <li>Time management.</li> <li>Ownership mentality.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are seeking a highly skilled and experienced Salesforce Marketing Cloud Senior (Next) professional to lead the design, implementation, optimization, and management of customer engagement and marketing automation solutions using Salesforce Marketing Cloud and Marketing Cloud Next capabilities. The ideal candidate will have deep expertise in omnichannel campaign execution, customer journey orchestration, data-driven marketing strategies, and advanced Salesforce ecosystem integrations. This role requires both strategic thinking and hands-on technical execution to deliver scalable and personalized customer experiences.</p> <h4>Role responsibilities</h4> <p><strong>Platform management & solution design</strong><br> Lead the implementation and optimization of Salesforce Marketing Cloud solutions, including Marketing Cloud Next functionalities. Design scalable marketing automation architectures aligned with business and customer engagement goals. Configure and manage core SFMC modules such as:</p> <ul> <li>Journey Builder</li> <li>Email Studio</li> <li>Automation Studio</li> <li>Mobile Studio</li> <li>Advertising Studio</li> <li>Data Cloud integrations</li> <li>Personalization and AI-driven capabilities</li> </ul> <p><strong>Campaign management</strong><br> Develop, execute, and optimize multi-channel marketing campaigns across email, SMS, push notifications, and digital channels. Build and maintain customer journeys with advanced segmentation and personalization strategies. Ensure campaign delivery accuracy, quality assurance, and performance tracking.</p> <p><strong>Data & integration</strong><br> Integrate Salesforce Marketing Cloud with CRM, CDP, APIs, and third-party platforms. Manage data extensions, SQL queries, automations, and audience segmentation. Support real-time data synchronization and customer lifecycle management.</p> <p><strong>Technical development</strong><br> Develop dynamic and personalized content using:</p> <ul> <li>AMPscript</li> <li>SSJS</li> <li>HTML/CSS</li> <li>SQL</li> </ul> <p>Build reusable templates, automation workflows, and scalable campaign frameworks. Troubleshoot platform issues and optimize system performance.</p> <p><strong>Analytics & optimization</strong><br> Monitor campaign KPIs and customer engagement metrics. Generate insights and recommendations to improve conversion, retention, and customer experience. Support A/B testing, reporting dashboards, and marketing performance analysis.</p> <p><strong>Leadership & collaboration</strong><br> Collaborate with marketing, CRM, sales, analytics, and technology teams. Mentor junior team members and provide SFMC best practice guidance. Participate in solution architecture discussions and stakeholder workshops.</p> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li> <li>5+ years of hands-on experience with Salesforce Marketing Cloud.</li> <li>Strong experience with Marketing Cloud Next capabilities and modern customer engagement platforms.</li> <li>Proven expertise in:</li> <ul> <li>Journey Builder</li> <li>Automation Studio</li> <li>Email Studio</li> <li>SQL</li> <li>AMPscript</li> <li>API integrations</li> </ul> <li>Experience integrating SFMC with Salesforce CRM, Data Cloud, and CDP solutions.</li> <li>Strong understanding of customer lifecycle marketing and omnichannel strategies.</li> <li>Excellent analytical, troubleshooting, and communication skills.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are seeking a highly skilled and experienced Salesforce Marketing Cloud Senior (Next) professional to lead the design, implementation, optimization, and management of customer engagement and marketing automation solutions using Salesforce Marketing Cloud and Marketing Cloud Next capabilities. The ideal candidate will have deep expertise in omnichannel campaign execution, customer journey orchestration, data-driven marketing strategies, and advanced Salesforce ecosystem integrations. This role requires both strategic thinking and hands-on technical execution to deliver scalable and personalized customer experiences.</p> <h4>Role responsibilities</h4> <p><strong>Platform management & solution design</strong><br> Lead the implementation and optimization of Salesforce Marketing Cloud solutions, including Marketing Cloud Next functionalities. Design scalable marketing automation architectures aligned with business and customer engagement goals. Configure and manage core SFMC modules such as:</p> <ul> <li>Journey Builder</li> <li>Email Studio</li> <li>Automation Studio</li> <li>Mobile Studio</li> <li>Advertising Studio</li> <li>Data Cloud integrations</li> <li>Personalization and AI-driven capabilities</li> </ul> <p><strong>Campaign management</strong><br> Develop, execute, and optimize multi-channel marketing campaigns across email, SMS, push notifications, and digital channels. Build and maintain customer journeys with advanced segmentation and personalization strategies. Ensure campaign delivery accuracy, quality assurance, and performance tracking.</p> <p><strong>Data & integration</strong><br> Integrate Salesforce Marketing Cloud with CRM, CDP, APIs, and third-party platforms. Manage data extensions, SQL queries, automations, and audience segmentation. Support real-time data synchronization and customer lifecycle management.</p> <p><strong>Technical development</strong><br> Develop dynamic and personalized content using:</p> <ul> <li>AMPscript</li> <li>SSJS</li> <li>HTML/CSS</li> <li>SQL</li> </ul> <p>Build reusable templates, automation workflows, and scalable campaign frameworks. Troubleshoot platform issues and optimize system performance.</p> <p><strong>Analytics & optimization</strong><br> Monitor campaign KPIs and customer engagement metrics. Generate insights and recommendations to improve conversion, retention, and customer experience. Support A/B testing, reporting dashboards, and marketing performance analysis.</p> <p><strong>Leadership & collaboration</strong><br> Collaborate with marketing, CRM, sales, analytics, and technology teams. Mentor junior team members and provide SFMC best practice guidance. Participate in solution architecture discussions and stakeholder workshops.</p> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li> <li>5+ years of hands-on experience with Salesforce Marketing Cloud.</li> <li>Strong experience with Marketing Cloud Next capabilities and modern customer engagement platforms.</li> <li>Proven expertise in:</li> <ul> <li>Journey Builder</li> <li>Automation Studio</li> <li>Email Studio</li> <li>SQL</li> <li>AMPscript</li> <li>API integrations</li> </ul> <li>Experience integrating SFMC with Salesforce CRM, Data Cloud, and CDP solutions.</li> <li>Strong understanding of customer lifecycle marketing and omnichannel strategies.</li> <li>Excellent analytical, troubleshooting, and communication skills.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are looking for an experienced Salesforce Marketing Cloud Senior (Techno Functional – ExactTarget) professional to lead the end-to-end delivery, administration, and optimization of Salesforce Marketing Cloud solutions with strong expertise in the legacy ExactTarget platform and modern SFMC capabilities.</p> <p>The ideal candidate combines strong technical development skills with functional marketing automation expertise, enabling seamless collaboration between business stakeholders and technical teams. This role involves designing personalized customer engagement journeys, managing platform integrations, and delivering scalable omnichannel marketing solutions.</p> <h4>Role responsibilities</h4> <p><strong>Functional responsibilities</strong></p> <ul> <li>Gather and analyze business requirements for marketing automation and customer engagement initiatives.</li> <li>Translate business needs into scalable Salesforce Marketing Cloud solutions.</li> <li>Lead campaign planning, customer journey design, segmentation, and personalization strategies.</li> <li>Collaborate with marketing, CRM, analytics, and business teams to optimize customer communications.</li> <li>Support user training, documentation, and platform best practices.</li> </ul> <p><strong>Technical responsibilities</strong></p> <ul> <li>Configure and manage Salesforce Marketing Cloud / ExactTarget modules, including: <ul> <li>Email Studio</li> <li>Automation Studio</li> <li>Journey Builder</li> <li>Contact Builder</li> <li>Mobile Studio</li> <li>Triggered Sends</li> </ul> </li> <li>Develop dynamic and personalized communications using: <ul> <li>AMPscript</li> <li>SSJS</li> <li>HTML/CSS</li> <li>SQL</li> </ul> </li> <li>Build and maintain automations, triggered campaigns, data extensions, and reusable templates.</li> <li>Troubleshoot technical issues and optimize campaign performance.</li> </ul> <p><strong>Data & integration</strong></p> <ul> <li>Integrate Salesforce Marketing Cloud with Salesforce CRM, APIs, external databases, and third-party applications.</li> <li>Manage subscriber data, segmentation logic, suppression lists, and audience targeting.</li> <li>Support data migration, synchronization, and ETL processes.</li> <li>Ensure data quality, governance, and compliance with marketing standards.</li> </ul> <p><strong>Campaign execution & optimization</strong></p> <ul> <li>Execute and monitor email and multi-channel marketing campaigns.</li> <li>Perform QA testing and validate campaign accuracy before deployment.</li> <li>Analyze campaign performance metrics and recommend optimization strategies.</li> <li>Support A/B testing and reporting activities.</li> </ul> <p><strong>Leadership & stakeholder management</strong></p> <ul> <li>Serve as the bridge between technical and business teams.</li> <li>Mentor junior team members and support knowledge sharing.</li> <li>Participate in architecture discussions and solution recommendations.</li> <li>Ensure adherence to Salesforce Marketing Cloud best practices and governance standards.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li> <li>5+ years of hands-on experience with Salesforce Marketing Cloud / ExactTarget.</li> <li>Strong techno-functional expertise in marketing automation platforms.</li> <li>Proven experience with: <ul> <li>Journey Builder</li> <li>Automation Studio</li> <li>Contact Builder</li> <li>Email Studio</li> <li>SQL</li> <li>AMPscript</li> <li>API integrations</li> </ul> </li> <li>Experience with Salesforce CRM integrations and customer data management.</li> <li>Strong understanding of customer lifecycle marketing and campaign execution.</li> <li>Excellent problem-solving and stakeholder communication skills.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are looking for an experienced Salesforce Marketing Cloud Senior (Techno Functional – ExactTarget) professional to lead the end-to-end delivery, administration, and optimization of Salesforce Marketing Cloud solutions with strong expertise in the legacy ExactTarget platform and modern SFMC capabilities.</p> <p>The ideal candidate combines strong technical development skills with functional marketing automation expertise, enabling seamless collaboration between business stakeholders and technical teams. This role involves designing personalized customer engagement journeys, managing platform integrations, and delivering scalable omnichannel marketing solutions.</p> <h4>Role responsibilities</h4> <p><strong>Functional responsibilities</strong></p> <ul> <li>Gather and analyze business requirements for marketing automation and customer engagement initiatives.</li> <li>Translate business needs into scalable Salesforce Marketing Cloud solutions.</li> <li>Lead campaign planning, customer journey design, segmentation, and personalization strategies.</li> <li>Collaborate with marketing, CRM, analytics, and business teams to optimize customer communications.</li> <li>Support user training, documentation, and platform best practices.</li> </ul> <p><strong>Technical responsibilities</strong></p> <ul> <li>Configure and manage Salesforce Marketing Cloud / ExactTarget modules, including: <ul> <li>Email Studio</li> <li>Automation Studio</li> <li>Journey Builder</li> <li>Contact Builder</li> <li>Mobile Studio</li> <li>Triggered Sends</li> </ul> </li> <li>Develop dynamic and personalized communications using: <ul> <li>AMPscript</li> <li>SSJS</li> <li>HTML/CSS</li> <li>SQL</li> </ul> </li> <li>Build and maintain automations, triggered campaigns, data extensions, and reusable templates.</li> <li>Troubleshoot technical issues and optimize campaign performance.</li> </ul> <p><strong>Data & integration</strong></p> <ul> <li>Integrate Salesforce Marketing Cloud with Salesforce CRM, APIs, external databases, and third-party applications.</li> <li>Manage subscriber data, segmentation logic, suppression lists, and audience targeting.</li> <li>Support data migration, synchronization, and ETL processes.</li> <li>Ensure data quality, governance, and compliance with marketing standards.</li> </ul> <p><strong>Campaign execution & optimization</strong></p> <ul> <li>Execute and monitor email and multi-channel marketing campaigns.</li> <li>Perform QA testing and validate campaign accuracy before deployment.</li> <li>Analyze campaign performance metrics and recommend optimization strategies.</li> <li>Support A/B testing and reporting activities.</li> </ul> <p><strong>Leadership & stakeholder management</strong></p> <ul> <li>Serve as the bridge between technical and business teams.</li> <li>Mentor junior team members and support knowledge sharing.</li> <li>Participate in architecture discussions and solution recommendations.</li> <li>Ensure adherence to Salesforce Marketing Cloud best practices and governance standards.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li> <li>5+ years of hands-on experience with Salesforce Marketing Cloud / ExactTarget.</li> <li>Strong techno-functional expertise in marketing automation platforms.</li> <li>Proven experience with: <ul> <li>Journey Builder</li> <li>Automation Studio</li> <li>Contact Builder</li> <li>Email Studio</li> <li>SQL</li> <li>AMPscript</li> <li>API integrations</li> </ul> </li> <li>Experience with Salesforce CRM integrations and customer data management.</li> <li>Strong understanding of customer lifecycle marketing and campaign execution.</li> <li>Excellent problem-solving and stakeholder communication skills.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong> </strong> <strong>Location:</strong> Amman, Jordan</p> <p> <strong>Job Type:</strong> Full-time</p> <p> <strong> </strong> </p> <p> <strong>Description:</strong> </p> <p> <strong> </strong> </p> <p>We are looking for a talented <strong>Specialist, IT PMO </strong>to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p> <p> </p> <p>If you want to be part of a team that cares about impact, this is the place for you.</p> <p> </p> <p> <strong>Key Responsibilities:</strong> </p> <p> <strong> </strong> </p> <p>1. Portfolio &amp; Governance Support</p> <p> </p> <ul> <li>Support the PMO Manager in portfolio planning, prioritization, and alignment with organizational strategy.</li> <li>Ensure adherence to PMO governance frameworks, policies, and standards.</li> <li>Monitor compliance with project management methodologies (Agile, Waterfall, Hybrid).</li> <li>Maintain and continuously enhance PMO processes, templates, and tools.</li> </ul> <p> </p> <p>2. Project Oversight &amp; Delivery Assurance</p> <p> </p> <ul> <li>Track project performance using KPIs such as scope, schedule, cost, risk, and quality.</li> <li>Conduct periodic project health checks and governance audits.</li> <li>Identify risks and issues proactively and escalate with mitigation recommendations.</li> </ul> <p> </p> <p>3. Reporting &amp; Executive Insights</p> <p> </p> <ul> <li>Develop and maintain portfolio dashboards and executive-level reports.</li> <li>Consolidate project updates into clear, actionable insights for leadership.</li> <li>Prepare reports and presentations for steering committees and executive meetings.</li> </ul> <p> </p> <p>4. Resource &amp; Capacity Management</p> <p> </p> <ul> <li>Support resource planning and allocation across projects and programs.</li> <li>Monitor resource utilization and highlight over- or under-allocation risks.</li> <li>Collaborate with functional managers to ensure optimal workforce capacity.</li> </ul> <p> </p> <p>5. Financial Tracking &amp; Benefits Realization</p> <p> </p> <ul> <li>Monitor project budgets, forecasts, and actual expenditures.</li> <li>Ensure financial governance, accuracy, and cost control discipline.</li> <li>Track and report benefits realization against approved business cases.</li> </ul> <p> </p> <p>6. Risk, Issue &amp; Dependency Management</p> <p> </p> <ul> <li>Maintain centralized portfolio-level risk and issue registers.</li> <li>Identify and manage inter-project dependencies.</li> <li>Ensure timely escalation and resolution of critical risks and issues.</li> </ul> <p> </p> <p>7. Tools, Systems &amp; Data Management</p> <p> </p> <ul> <li>Administer and optimize PMO tools (e.g., MS Project Online, Power BI).</li> <li>Ensure data accuracy, consistency, and integrity across systems.</li> <li>Promote adoption of PMO tools and best practices through training and support.</li> </ul> <p> </p> <p>8. Continuous Improvement &amp; PMO Maturity</p> <p> </p> <ul> <li>Identify opportunities to improve PMO efficiency and maturity.</li> <li>Benchmark against industry best practices and implement enhancements.</li> <li>Support audits, assessments, and maturity evaluations.</li> </ul> <p> </p> <p>9. Mentoring &amp; Capability Building</p> <p> </p> <ul> <li>Mentor and guide junior Project Managers and PMO team members.</li> <li>Support training initiatives and knowledge-sharing programs.</li> <li>Contribute to fostering a high-performance and collaborative PMO culture.</li> </ul> <p> </p> <p> <strong>Qualifications:</strong> </p> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p> <ul> <li>Bachelor s degree in Business Administration, Project Management, IT, or a related field.</li> <li>Minimum 5 8 years of experience in PMO, project/program management, or portfolio management.</li> <li>Professional certifications such as PMP, PRINCE2, PMI-PgMP, or equivalent is highly desirable.</li> <li>Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).</li> <li>Experience with PMO tools such as MS Project Online, Power BI, or similar platforms.</li> </ul> <p> </p> <p> <strong>Skills:</strong> </p> <ul> <li>Strong analytical and problem-solving skills.</li> <li>Excellent reporting and data visualization capabilities.</li> <li>Effective stakeholder management and communication skills.</li> <li>High attention to detail and organizational skills.</li> <li>Ability to work in a fast-paced, multi-project environment.</li> <li>Mentoring capabilities.</li></ul></div></section>

<p><h4>Job purpose</h4> <p>Performing medical insurance activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p> <h4>Key accountability areas</h4> <p><strong>Medical insurance operations:</strong><br> Perform medical insurance policy renewals and support the submission process with brokers and insurance providers.<br> Review and process employee enrollment, additions, deletions, and policy amendments.<br> Receive and review statements of account and forward them to the accounting department for further processing.<br> Process medical insurance claims, reimbursement requests, and pre-authorizations in accordance with policy provisions.<br> Follow up on claims settlement status, outstanding cases, and related invoices with insurers and third-party administrators (TPAs).<br> Review claims utilization reports and identify discrepancies for further investigation.</p> <p><strong>Policies and procedures:</strong><br> Review medical insurance policy terms, conditions, benefits, and exclusions and highlight issues or concerns for consideration during policy renewal.<br> Provide information and guidance to employees regarding medical insurance coverage, benefits, network providers, and claims procedures.<br> Liaise with insurance brokers, insurers, and TPAs regarding policy interpretation and coverage-related inquiries.<br> Maintain awareness of changes in medical insurance regulations, products, and market practices.<br> Verify compliance of medical insurance documentation with company policies and insurance requirements.</p> <p><strong>Employee and service support:</strong><br> Participate in meetings with brokers, insurers, and internal stakeholders regarding medical insurance matters.<br> Monitor service delivery by brokers, insurers, and TPAs and report service-related issues when identified.<br> Support the implementation and analysis of employee satisfaction surveys related to medical insurance services.<br> Respond to employee inquiries and assist in resolving medical insurance-related issues.<br> Follow up with insurers and healthcare providers regarding claim processing and coverage matters.</p> <p><strong>Analysis and coordination:</strong><br> Assist in reviewing medical claims experience, utilization trends, and insurance reports.<br> Coordinate with brokers and insurers in gathering information related to medical insurance coverage and benefits.<br> Review employee medical insurance requirements and provide supporting information for coverage recommendations.<br> Assist in collecting and compiling data related to healthcare utilization and insurance performance.</p> <p><strong>Filing and documentation:</strong><br> Maintain and archive medical insurance policies, endorsements, claims records, correspondence, and supporting documents.<br> Ensure medical insurance records and employee insurance data are complete, accurate, and up to date.<br> Maintain organized filing systems for insurance documentation and records.</p> <p><strong>Reports:</strong><br> Prepare and coordinate periodic reports related to medical insurance operations, claims activity, utilization, and service performance.<br> Compile and verify insurance-related data for management reporting purposes.<br> Support the preparation of renewal and insurance performance reports.</p> <h4>Role accountability</h4> <p><strong>HR proficiency:</strong><br> Ability to obtain updated soft and technical skills related to the job.</p> <p><strong>Delivery:</strong><br> Perform the planned activities to meet the operational and development targets as per delivery schedules.<br> Utilize resources effectively to achieve objectives within efficient cost and time.<br> Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p> <p><strong>Problem-solving:</strong><br> Solve any related problems that arise and escalate any complex operational issues.</p> <p><strong>Quality:</strong><br> Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p> <p><strong>Business process improvements:</strong><br> Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <p><strong>Compliance:</strong><br> Comply with related policies, procedures, and work instructions.</p> <p><strong>Health, safety, and environment:</strong><br> Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in human resources or any relevant field.</p> <h4>Work experience</h4> <p>2 to 4 years.</p> <h4>Technical / functional competencies</h4> <ul> <li>Agency management</li> <li>Customer service</li> <li>Insurance knowledge</li> <li>Negotiating</li> <li>Automobile insurance</li> <li>Rate change analysis</li> </ul></p><p></p>

<p><h4>Job purpose</h4> <p>Performing medical insurance activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p> <h4>Key accountability areas</h4> <p><strong>Medical insurance operations:</strong><br> Perform medical insurance policy renewals and support the submission process with brokers and insurance providers.<br> Review and process employee enrollment, additions, deletions, and policy amendments.<br> Receive and review statements of account and forward them to the accounting department for further processing.<br> Process medical insurance claims, reimbursement requests, and pre-authorizations in accordance with policy provisions.<br> Follow up on claims settlement status, outstanding cases, and related invoices with insurers and third-party administrators (TPAs).<br> Review claims utilization reports and identify discrepancies for further investigation.</p> <p><strong>Policies and procedures:</strong><br> Review medical insurance policy terms, conditions, benefits, and exclusions and highlight issues or concerns for consideration during policy renewal.<br> Provide information and guidance to employees regarding medical insurance coverage, benefits, network providers, and claims procedures.<br> Liaise with insurance brokers, insurers, and TPAs regarding policy interpretation and coverage-related inquiries.<br> Maintain awareness of changes in medical insurance regulations, products, and market practices.<br> Verify compliance of medical insurance documentation with company policies and insurance requirements.</p> <p><strong>Employee and service support:</strong><br> Participate in meetings with brokers, insurers, and internal stakeholders regarding medical insurance matters.<br> Monitor service delivery by brokers, insurers, and TPAs and report service-related issues when identified.<br> Support the implementation and analysis of employee satisfaction surveys related to medical insurance services.<br> Respond to employee inquiries and assist in resolving medical insurance-related issues.<br> Follow up with insurers and healthcare providers regarding claim processing and coverage matters.</p> <p><strong>Analysis and coordination:</strong><br> Assist in reviewing medical claims experience, utilization trends, and insurance reports.<br> Coordinate with brokers and insurers in gathering information related to medical insurance coverage and benefits.<br> Review employee medical insurance requirements and provide supporting information for coverage recommendations.<br> Assist in collecting and compiling data related to healthcare utilization and insurance performance.</p> <p><strong>Filing and documentation:</strong><br> Maintain and archive medical insurance policies, endorsements, claims records, correspondence, and supporting documents.<br> Ensure medical insurance records and employee insurance data are complete, accurate, and up to date.<br> Maintain organized filing systems for insurance documentation and records.</p> <p><strong>Reports:</strong><br> Prepare and coordinate periodic reports related to medical insurance operations, claims activity, utilization, and service performance.<br> Compile and verify insurance-related data for management reporting purposes.<br> Support the preparation of renewal and insurance performance reports.</p> <h4>Role accountability</h4> <p><strong>HR proficiency:</strong><br> Ability to obtain updated soft and technical skills related to the job.</p> <p><strong>Delivery:</strong><br> Perform the planned activities to meet the operational and development targets as per delivery schedules.<br> Utilize resources effectively to achieve objectives within efficient cost and time.<br> Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p> <p><strong>Problem-solving:</strong><br> Solve any related problems that arise and escalate any complex operational issues.</p> <p><strong>Quality:</strong><br> Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p> <p><strong>Business process improvements:</strong><br> Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <p><strong>Compliance:</strong><br> Comply with related policies, procedures, and work instructions.</p> <p><strong>Health, safety, and environment:</strong><br> Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in human resources or any relevant field.</p> <h4>Work experience</h4> <p>2 to 4 years.</p> <h4>Technical / functional competencies</h4> <ul> <li>Agency management</li> <li>Customer service</li> <li>Insurance knowledge</li> <li>Negotiating</li> <li>Automobile insurance</li> <li>Rate change analysis</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Principal Pricing Specialist at Unifonic, you will lead the company's pricing strategy across its portfolio of AI-powered customer engagement solutions. This is a highly analytical and commercially driven role responsible for developing pricing strategies that maximize revenue growth, improve profitability, and strengthen our competitive position across global markets. You will partner closely with Product, Sales, Finance, Product Marketing, Customer Success, and Executive Leadership to ensure our pricing and commercial models support business objectives while delivering value to customers. You will also own the commercial deal desk, ensuring complex enterprise opportunities are structured efficiently with the right balance of competitiveness, profitability, and long-term customer value.</p><p>Help us shape the future of communication by:</p><ul><li>Define and continuously optimize pricing strategies across Unifonic's product portfolio.</li><li>Develop pricing models for new products, AI capabilities, feature launches, and packaging updates.</li><li>Evaluate pricing performance and recommend improvements based on customer behavior, market trends, and business goals.</li><li>Drive pricing governance and establish pricing best practices across the organization.</li><li>Own the commercial deal desk for strategic enterprise opportunities.</li><li>Partner with Sales and Leadership to structure competitive, profitable, and scalable commercial proposals.</li><li>Review pricing exceptions, discount approvals, and commercial terms while ensuring pricing governance.</li><li>Balance customer acquisition objectives with long-term profitability.</li><li>Identify pricing opportunities that accelerate revenue growth and improve margins.</li><li>Analyze customer usage patterns and buying behavior to recommend pricing optimization initiatives.</li><li>Drive monetization strategies for new products, premium features, AI capabilities, and value-added services.</li><li>Support annual pricing reviews and commercial planning.</li><li>Conduct ongoing competitive pricing analysis across CPaaS, SaaS, Customer Engagement, and AI markets.</li><li>Benchmark Unifonic's commercial offerings against competitors and identify differentiation opportunities.</li><li>Monitor market trends, customer expectations, and pricing innovations.</li><li>Work closely with Product teams to align pricing with product strategy and roadmap.</li><li>Partner with Product Marketing to ensure pricing and packaging are clearly communicated to customers and internal teams.</li><li>Collaborate with Finance on revenue forecasting, profitability analysis, and pricing governance.</li><li>Support Sales and Customer Success teams with pricing guidance and commercial recommendations.</li><li>Build dashboards and reports to monitor pricing effectiveness, discount trends, deal profitability, and commercial performance.</li><li>Analyze pricing elasticity, customer segmentation, and win/loss data to inform strategic decisions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ Years of relevant experience in Pricing, Commercial Strategy, Revenue Management, Deal Desk, Business Strategy, or Pricing Analytics.</li><li>Experience in B2B SaaS, CPaaS, Martech, CCaaS, Telecommunications, Cloud, Enterprise Software, or Technology industries is highly preferred.</li><li>Strong understanding of pricing frameworks including subscription pricing, usage-based pricing, enterprise licensing, and value-based pricing.</li><li>Experience supporting enterprise sales organizations and complex commercial negotiations.</li><li>Excellent analytical and financial modeling skills.</li><li>Proficiency in Excel and experience with BI/reporting tools such as Power BI, Tableau, or Looker is an advantage.</li><li>Bachelor's degree in Business, Finance, Economics, Engineering, Marketing, or a related field. MBA is a plus.</li></ul><p><strong>Craft &amp; Toolkit:</strong></p><ul><li>Pricing Strategy &amp; Optimization</li><li>Commercial Strategy &amp; Revenue Management</li><li>Pricing Models &amp; Packaging</li><li>Deal Desk &amp; Commercial Structuring</li><li>Financial Modeling &amp; Profitability Analysis</li><li>Pricing Analytics &amp; Market Intelligence</li><li>Business Intelligence &amp; Reporting (Excel, Power BI, Tableau)</li><li>Enterprise SaaS/CPaaS Pricing</li><li>Commercial Negotiation &amp; Sales Support</li></ul><p><strong>Character Traits:</strong></p><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Remove and separate soiled laundry from chutes or housekeeping carts. Operate and monitor washing, dry cleaning, and drying machinery in accordance with company standards. Apply correct treatment to stained items based on fabric and stain type. Maintain accurate records of items washed, number of loads, and poundage of dry cleaning and laundry. Transport cart of washed articles to dryers and place in dryers according to load size. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Monitor levels in chemical containers to ensure chemicals are being dispensed and notify supervisor/manager of potential pump problem.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Description</h4> <p>The role holder will be responsible for overseeing the collection and interpretation of data by transferring data into a new format to make it more appropriate for analysis and marketing activations. Use these insights to influence how an organization approaches business challenge. Also monitoring, managing cross-selling and up-selling campaigns results to enhance the active base percentages.</p> <h4>Key responsibilities</h4> <ul> <li>Provide regular market research plans, actions, trends, and competitors’ activities as well as creating market reports and updating them regularly to provide insights on the market status and assist in the decision-making process.</li> <li>Gather and analyze data as well as create reports and dashboards to present information and KPIs to optimize CVM activities and accelerate customers’ value.</li> <li>Use profiling of the customers and the data available for each customer to have geographic, demographic, psychographic, and behavioral segmentation to better target them with any campaign (retention or up-selling cross-selling) accordingly.</li> <li>Ability to communicate complex data in a simple, actionable way.</li> <li>Ability to visualize data in the most effective way possible for a given use case.</li> <li>Transfer data into a new format to make it more appropriate for analysis.</li> <li>Create new, experimental frameworks to collect data.</li> <li>Build tools to automate data collection.</li> <li>Search through large data sets for usable information.</li> <li>Create reports and presentations for business uses.</li> <li>Develop, implement, and manage cross-selling and up-selling campaigns using all available channels to increase revenues and offer extra value, and enhance the active base percentages.</li> <li>Manage retention programs and campaigns that guarantee long term commitment and increase lifetime value.</li> <li>Identify opportunities to develop forecasts, statistical models, segmentation schemes, and data driven analyses to drive marketing around customer acquisition, retention, and value extraction.</li> <li>Perform data mining processes to explore data, identify patterns and establish relationships related to areas including forecasting potential subscribers and churn rate, customer segmentation, subscribers’ behavior profiling, etc.</li> <li>Assist in developing and implementing marketing plans for the business marketing segment, which aim at customer retention, acquisition, and value extraction for corporate products in the assigned segments.</li> <li>Monitor and conduct post launch analyses and update the dashboards accordingly after the launch of each promotion in terms of uptake, total number of targeted segments, extra revenues and channel used to reach the customers.</li> <li>Support in building business cases for new promotional campaigns by forecasting the uptake based on previous similar promotions and the target segment, the expected revenues and cannibalization and the opportunity cost.</li> <li>Run and monitor continuous detailed analysis that covers customer behavior, channels efficiency, churn, active base, and predictive analysis to be able to launch campaigns to retain the customers, target them with the most efficient channels, forecast what they will be interested in and help monitor the overall performance in terms of base movement.</li> <li>Regularly conduct market research campaigns and act upon the findings with the management by conducting surveys or focus groups.</li> <li>Continuously search for best practices across all PSPs to improve active base and revenues.</li> <li>Be responsible for the implementation of the CVM road map following the current guidelines and procedures.</li> <li>Manage upselling channels with responsibility to secure the maximum and efficient utilization of each available channel (SMS, tele sales, call center, shop reps).</li> <li>Utilize current cross selling programs to increase service base to ensure new revenue generations by pushing new services to the right segment that the customer might be interested in to have more services and generate more revenues.</li> <li>Support in running up-selling campaigns urging current customers to uplift usage by pushing customers to get more value for a better price.</li> <li>Experience in these software: Tableau, Power BI, SAS.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in marketing, computer science, or any related field.</li> <li>5-7 years of relevant experience.</li> <li>Consumer analytics or any relevant certificate.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Analytical and critical thinking skills.</li> <li>Data analysis.</li> <li>Digital marketing knowledge.</li> <li>Content strategy.</li> <li>Creative thinking.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent reports directly to the Director of Education and plays a central role in supporting high-level strategic decision-making and shaping the Agency's education agenda across all fields. Based at Headquarters within the Education Programme, the position serves as a key link between strategic planning, data systems, and policy development, working closely with HQ divisions and field education teams to influence core processes such as resource allocation, school mapping, and system wide reforms. The incumbent provides technical leadership across functions and, depending on operational needs, may lead or coordinate staff and consultants, offering guidance, mentoring, and oversight on complex, cross-field initiatives.</p><p><b>Responsibilities</b></p><p>Strategic Education Planning &amp; Policy Development</p><ul><li>Supports the development, revision, and implementation of UNRWA's multi-year education strategy and operational workplans.</li><li>Ensures alignment of education planning with Sustainable Development Goal (SDG) 4, UNESCO/ International Institute for Educational Planning (IIEP) guidelines, and UNRWA's education vision.</li><li>Prepares financial simulations on staffing needs, cost-saving scenarios, and quality enhancement investments (e.g. reduced class size in critical grades).</li><li>Develops and implements cost-effective financial strategies for education, ensuring optimal use of available resources.</li><li>Provides input into cross-cutting agency strategies and donor submissions from an education planning perspective.</li></ul><p>Data Analysis, School Mapping (Class Formation)</p><ul><li>Leads the annual class formation/school mapping processes across five fields.</li><li>Coordinates with field offices to ensure correct application of norms and standards for class size, space utilization, and staff allocation.</li><li>Plays a key role in the development and use of algorithms and digital tools to automate projections and optimize resource use.</li><li>Supports the modernization of the Education Management Information System (EMIS), including planning dashboards and school-level monitoring tools.</li></ul><p>Monitoring, Evaluation &amp; Policy Impact Assessment.</p><ul><li>Oversees the development of monitoring and evaluation frameworks to track progress toward education goals and policy implementation.</li><li>Contributes to monitoring and evaluation of education indicators, including data validation, trend analysis, and reporting.</li><li>Supports the assessment of policy impacts and feasibility studies, such as automatic promotion policies and learning recovery strategies.</li><li>Guides the preparation of annual education sector performance reports, policy briefs, and recommendations for UNRWA leadership and external partners.</li><li>Ensures the integration of equity, gender sensitivity, and inclusion considerations in education policies and programs.</li></ul><p>Capacity Development &amp; Technical Assistance</p><ul><li>Provides technical assistance and capacity building to HQ and field-based education and planning staff.</li><li>Develops planning templates, SOPs, guidelines, and training materials as needed.</li><li>Supports workshops, webinars, and cross-field learning exchanges.</li><li>Establishes partnerships with universities, research institutions, and international organizations to enhance national education planning capacities.</li><li>Promotes the adoption of new technologies and data-driven decision-making tools to enhance education policy formulation.</li><li>Contributes to Education Department wide strategies and cross-team initiatives, as required, including but not limited to Education in Emergencies, Digital Education, Quality Education assessments, and other strategic initiatives.</li></ul><p>Competencies</p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><p>Planning and Organizing</p><p>Deciding and Initiating Action</p><p>Leading and Supervising</p><p>Relating and Networking</p><p>Formulating Strategies and Concepts</p><p>Delivering Results</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>An advanced university degree in Education Planning, Economics of Education, Public Policy, or related field.</li><li>At least 7 years of progressively responsible and professional experience in school mapping/class formation, education financing, or EMIS development is required.</li><li>Demonstrated experience in education planning, policy analysis, large-scale programme implementation, or related fields, preferably within a ministry, international organization, or research institute is required.</li><li>Proven experience in quantitative and qualitative analysis, including use of Excel and/or planning software is required.</li><li>Experience in applying international education frameworks such as SDG 4, UNESCO's Education Policies, and IIEP methodologies in programme design or evaluation.</li><li>Experience in multi-stakeholder coordination and participatory planning processes.</li><li>Documented experience in drafting clear and concise policy reports and technical documents is required.</li><li>Unless already serving as an international staff member in the UN Common System, at least two continuous years of relevant international experience outside UNRWA and outside the country(s) of citizenship is required.</li><li>Experience in education emergency response planning in conflict-affected or resource constrained settings is desirable.</li><li>Knowledge of Arabic is desirable.</li><li>Familiarity with overcrowded classroom challenges and creative mitigation strategies is desirable.</li><li>Knowledge of UNRWA or refugee education systems is desirable.</li></ul><p></p></section>

<p><br></p><p><b>Your key responsibilities</b></p><ul><li>Develop visually compelling proposals, presentations, executive summaries, and other client-facing materials aligned with EY s brand standards.</li><li>Create innovative visual concepts, graphics, infographics, charts, illustrations, and layouts that effectively communicate complex information.</li><li>Design pursuit of deliverables that reflect client priorities, industry context, and strategic win themes.</li><li>Participate in pursuit of kick-off meetings, strategy sessions, proposal reviews, and oral preparation workshops.</li><li>Present design concepts and creative approaches to pursuit teams and stakeholders.</li><li>Collaborate with proposal specialists, deal teams, and subject matter professionals to develop integrated and impactful pursuit materials.</li><li>Lead the visual storytelling approach for strategic pursuits by translating key messages into engaging design solutions.</li><li>Drive design innovation by introducing new formats, interactive content, and creative approaches to proposal development.</li><li>Support content development across multiple formats, including proposals, presentations, digital assets, videos, and interactive materials.</li><li>Ensure consistency with EY s Visual Identity guidelines and global design standards.</li><li>Build and maintain strong relationships with key stakeholders across Service Lines, Sectors, Knowledge, Brand, Marketing and Communications (BMC), and Business Development teams.</li><li>Incorporate client feedback, win/loss insights, and lessons learned to continuously improve pursuit design effectiveness.</li><li>Contribute to the development of design best practices, templates, and reusable assets for future pursuits.</li><li>Support training, coaching, and knowledge-sharing initiatives related to proposal design and visual communication.</li></ul><p>Skills and attributes for success</p><ul><li>Strong graphic design, visual communication, and presentation design capabilities.</li><li>Excellent understanding of visual storytelling, layout design, typography, color theory, and branding principles.</li><li>Creative mindset with the ability to transform complex business concepts into engaging visual content.</li><li>Experience working in fast-paced, deadline-driven environments with multiple priorities.</li><li>Strong stakeholder management and collaboration skills.</li><li>High attention to detail and commitment to quality.</li><li>Ability to influence stakeholders and confidently present design recommendations.</li><li>Strong problem-solving skills and the ability to identify innovative design solutions.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently while managing multiple projects simultaneously.</li></ul><p>To qualify for the role, you must have</p><ul><li>Bachelor's degree in graphic design, Visual Communication, Marketing, Communications, Multimedia Design, or a related field, or equivalent professional experience.</li><li>Approximately 2 5 years of experience in graphic design, proposal design, communications, marketing, business development, or related discipline.</li><li>Strong proficiency in Adobe Creative Suite, including Photoshop, InDesign, Illustrator, and Acrobat Pro.</li><li>Advanced PowerPoint skills with experience developing executive-level presentations and proposal materials.</li><li>Familiarity with Microsoft Office applications, including PowerPoint, Word, Excel, Outlook, and Teams.</li><li>Experience supporting business development activities, strategic pursuits, bids, proposals, or client presentations.</li><li>Experience working in professional services, consulting, or multinational organizations is preferred.</li></ul><p>Ideally, you'll also have</p><ul><li>Experience supporting proposals or pursuit teams in a professional services environment.</li><li>Knowledge of emerging design technologies and digital content development tools.</li><li>Exposure multimedia content creation, video editing, animation, or interactive presentations.</li><li>Familiarity with AI-enabled design and content development tools.</li><li>Understanding of MENA market dynamics and client expectations.</li></ul><p><b>What we look for</b></p><p>We are looking for a creative, collaborative, and detail-oriented professional who is passionate about visual communication and business development. You will thrive in this role if you enjoy transforming ideas into impactful designs, working with diverse stakeholders, and helping teams create compelling client experiences that support winning pursuits.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><u>Skills and attributes for success</u></p><ul><li>Strong graphic design, visual communication, and presentation design capabilities.</li><li>Excellent understanding of visual storytelling, layout design, typography, color theory, and branding principles.</li><li>Creative mindset with the ability to transform complex business concepts into engaging visual content.</li><li>Experience working in fast-paced, deadline-driven environments with multiple priorities.</li><li>Strong stakeholder management and collaboration skills.</li><li>High attention to detail and commitment to quality.</li><li>Ability to influence stakeholders and confidently present design recommendations.</li><li>Strong problem-solving skills and the ability to identify innovative design solutions.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently while managing multiple projects simultaneously.</li></ul><p><u>To qualify for the role, you must have</u></p><ul><li>Bachelor's degree in graphic design, Visual Communication, Marketing, Communications, Multimedia Design, or a related field, or equivalent professional experience.</li><li>Approximately 2 5 years of experience in graphic design, proposal design, communications, marketing, business development, or related discipline.</li><li>Strong proficiency in Adobe Creative Suite, including Photoshop, InDesign, Illustrator, and Acrobat Pro.</li><li>Advanced PowerPoint skills with experience developing executive-level presentations and proposal materials.</li><li>Familiarity with Microsoft Office applications, including PowerPoint, Word, Excel, Outlook, and Teams.</li><li>Experience supporting business development activities, strategic pursuits, bids, proposals, or client presentations.</li><li>Experience working in professional services, consulting, or multinational organizations is preferred.</li></ul><p><u>Ideally, you'll also have</u></p><ul><li>Experience supporting proposals or pursuit teams in a professional services environment.</li><li>Knowledge of emerging design technologies and digital content development tools.</li><li>Exposure multimedia content creation, video editing, animation, or interactive presentations.</li><li>Familiarity with AI-enabled design and content development tools.</li><li>Understanding of MENA market dynamics and client expectations.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Phase 1, 2026: Technical Review, Revision, ToT Design, and M&amp;E Framework, Three Months During Phase 1, the Consultant shall lead the technical update of the STG-TI and prepare the training and monitoring tools needed for implementation. • Conduct a structured clinical review of the current STG-TI and identify gaps, inconsistencies, outdated pathways, and areas of potential clinical risk. • Benchmark outpatient clinical care, preventive care, promotive care, emergency care, child health, STI management, and life-course health services against current WHO guidance and international family medicine standards. • Draft and revise updated clinical content for priority conditions, including the ten most common diseases managed at UNRWA health centres, child health protocols, STI diagnosis and treatment, rational prescribing, and antibiotic stewardship. • Integrate patient-centred, family-centred, preventive, and life-course approaches across relevant clinical protocols. • Coordinate technical consultations with UNRWA focal points and incorporate feedback into a coherent final draft. • Design the ToT curriculum, facilitator guide, participant materials, presentations, case studies, competency checklists, pre- and post-test tools, and training evaluation forms. • Develop a practical implementation monitoring framework and mechanisms to track field-level implementation progress. Phase 2, 2027: ToT Delivery, Cascade Support, and Implementation Monitoring, One Month During Phase 2, the Consultant shall deliver the ToT and support field-level roll-out of the updated STG-TI. • Conduct standardized ToT sessions for selected Senior Medical Officers, Field Family Medicine Specialists, and training focal points across the five fields of operation. • Deliver four ToT sessions per field, through in-person or virtual modality as agreed in the final work plan and subject to operational access. • Assess trainer readiness through participation, competency checklists, knowledge assessment, and trainer feedback. • Support cascade training in each field and provide online support to each trainer during at least one cascade training session • Monitor implementation of the updated guidance, document field-level barriers, and provide practical recommendations to improve clinical uptake and training quality.<br> Work Location<br>HQA<br> Expected duration<br>4 months<br> Duties and Responsibilities<br>The overall objective is to review, update, and operationalize the UNRWA STG-TI through an evidence-based technical revision, a structured ToT package, field-level training support, and practical monitoring arrangements. 1. Evidence-based clinical review. Review the existing STG-TI with priority focus on general outpatient clinical management, the ten most common diseases managed at UNRWA health centres, child health protocols, and diagnosis and treatment of sexually transmitted infections. 2. Clinical alignment and thematic strengthening. Align the updated guidance with current WHO standards and international family medicine practice within UNRWA’s primary health care delivery context, with emphasis on holistic care, family-centered care, symptom-based clinical reasoning, and rational prescribing. 3. Finalization of updated guidance. Revise and finalize the STG-TI in close coordination with UNRWA technical staff, ensuring technical accuracy, internal consistency, clarity, and operational feasibility across all fields. 4. Training of Trainers package. Develop a modular ToT curriculum and training materials directly mapped to the updated STG-TI, including training objectives, competencies, session plans, case studies, presentations, assessment tools, and trainer guidance. 5. ToT delivery and cascade support. Conduct four standardized ToT sessions per field of operation, unless otherwise agreed with UNRWA, and provide online support to each trainer during at least one cascade training session. 6. Implementation monitoring. Support UNRWA to monitor implementation of the updated guidance.<br> Qualifications/special skills<br>• Advanced university degree or postgraduate specialization in Family Medicine, such as Jordanian Board, Arab Board, or equivalent internationally recognized qualification. A closely related clinical primary health care discipline should be considered where relevant. • A Bachelor of Medicine and Bachelor of Surgery or Medical Doctor degree combined with extensive clinical experience and strong clinical guideline development credentials shall be considered on a case-by-case basis. • At least eight years of progressively responsible professional experience in family medicine, clinical practice, primary health care, clinical guideline development, or health systems advisory work.<br> Languages<br>• Excellent analytical, technical writing, editing, facilitation, and presentation skills. • Fluency in spoken and written English is required. Working knowledge of Arabic is an asset.<br> Additional Information<br>Hybrid modality, with a 40% level of engagement during each active month. The initial duration will comprise three months in 20026 &amp; one month in 2027. Phase 2 may be extended by up to two additional months, to a maximum of three months, subject to operational needs, satisfactory performance, availability of funds and written approval by UNRWA.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>&amp;#xa;&amp;#xa;</p><p>Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.</p><br><p>As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.</p><br><p>We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.</p><br><p>If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.</p><br><p>Let’s build what’s next, together.</p><br>&amp;#xa;&amp;#xa;<p>Job Description</p><br><p><b>Responsibilities</b></p><br><ul><li>Own the monthly social media calendar end-to-end: content planning, copywriting, design briefing, stakeholder alignment, scheduling, and reporting.</li><li>Plan, produce, and execute brand awareness campaigns on social media - from concept to post-campaign analysis.</li><li>Manage and optimize paid advertising campaigns on LinkedIn and other relevant platforms: budgeting, targeting, tracking, and performance reporting.</li><li>Handle community management for regional inquiries, ensuring timely and on-brand responses.</li><li>Track and report on social media performance against industry benchmarks; translate findings into actionable recommendations.</li><li>Support employee advocacy by creating shareable, engaging content for internal champions.</li><li>Stay current on platform changes, content formats, and social media trends; bring relevant insights to the wider team.</li><li>Collaborate with growth marketing to ensure content supports pipeline contribution and aligns with demand generation goals.</li><li>Produce high-quality B2B content for the MENA region in both English and Arabic: blogs, ebooks, customer stories, case studies, brochures, event materials, and landing page copy.</li><li>Translate and localize global content into Arabic, adapting messaging for regional relevance.</li><li>Manage content publishing and on-page SEO for the Arabic website.</li><li>Identify content gaps and prioritize what gets translated, localized, or created from scratch.</li><li>Conduct regular competitive analysis to inform content and positioning decisions.</li></ul><p><b>Requirements</b></p><br><ul><li>3-5 years of experience in social media and content marketing within B2B technology, SaaS, or a comparable industry.</li><li>Demonstrated ability to independently own and execute social media strategy: from calendar planning through to reporting , without relying on heavy direction.</li><li>Proven track record running paid campaigns on LinkedIn: campaign setup, audience targeting, budget management, A/B testing, and performance optimization.</li><li>Strong content writing skills across formats: equally comfortable writing a 1,500-word customer story and a 50-character LinkedIn hook.</li><li>Experience managing SEO and content publishing on CMS platforms (WordPress or similar); working knowledge of HTML and web traffic metrics.</li><li>Analytical mindset: comfortable using tools like Google Analytics, LinkedIn Campaign Manager, and social listening platforms to draw conclusions and recommend changes.</li><li>Native-level Arabic and full professional proficiency in English; experience producing original Arabic-language content (not just translation).</li><li>Ability to manage multiple workstreams and stakeholder dependencies simultaneously, with a track record of meeting deadlines independently.</li></ul>&amp;#xa;&amp;#xa;<b>Why you'll love it here</b> <b>• Financial rewards &amp; recognition</b> - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. <b>• Flexible work arrangements</b> - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. <b>• ESOP (Employee Stock Ownership Plan)</b> - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. <b>• Work-life balance and Well-being</b>  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. <b>• Career mobility</b> - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.  <b>• Professional development</b> - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. <b>• International mobility</b> - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.  <i>While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.</i> &amp;#xa;&amp;#xa;<p><b>Diversity drives connection </b></p><br><p><b>Infobip is built on diverse backgrounds, perspectives, and talents. </b>We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. </p><br><p>No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here. </p><br><p><b>All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity. </b> </p><br><p>Read more about our <span><u>hiring process</u></span>.</p><br>&amp;#xa;&amp;#xa;&amp;#xa;&amp;#xa; </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a dynamic and very motivated Sales Representative to join our team in the accounting sector. This role is pivotal in driving our sales initiatives and fostering strong relationships with clients. As a Sales Representative, you will be at the forefront of our efforts to expand our market presence and enhance customer satisfaction. You will have the opportunity to work in a collaborative environment where your contributions will directly impact our growth and success.</p><p>At our company, we pride ourselves on cultivating a culture of continuous learning and professional development. As a Sales Representative, you will receive comprehensive training and mentorship from experienced professionals in the field. This is not just a job; it’s a stepping stone for your career. You will have opportunities to hone your skills in negotiation, customer engagement, and market analysis, all of which are essential for your growth in the accounting industry.</p><p>Moreover, we believe in recognizing and rewarding talent. As you demonstrate your capabilities and contribute to our success, you will have access to various career advancement opportunities. Whether you aspire to move into a senior sales role or branch into management, we are committed to supporting your career progression every step of the way. Join us and be a part of a team that values innovation, teamwork, and excellence.</p><p><b>Responsibilities:</b></p><ol><li>Develop and maintain strong relationships with clients by understanding their needs and providing tailored solutions, utilizing CRM software to track interactions and progress.</li><li>Conduct market research to identify potential clients and generate leads, employing analytical tools to assess market trends and customer preferences.</li><li>Present and demonstrate our accounting services to prospective clients, using persuasive communication techniques to highlight the benefits and value of our offerings.</li><li>Negotiate contracts and close sales while ensuring compliance with company policies and industry regulations, leveraging negotiation skills to achieve favorable outcomes.</li><li>Collaborate with the marketing team to develop promotional materials and campaigns that resonate with target audiences, ensuring alignment with overall business objectives.</li><li>Provide exceptional customer service by addressing client inquiries and resolving issues promptly, utilizing problem-solving skills to enhance client satisfaction.</li><li>Prepare regular sales reports and forecasts to track performance against targets, employing data analysis to inform strategic decision-making.</li><li>Participate in team meetings and training sessions to share best practices and insights, fostering a culture of collaboration and continuous improvement.</li><li>Stay updated on industry trends and competitor activities, using this knowledge to adjust sales strategies and maintain a competitive edge.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Excellent communication skills are essential for building relationships and effectively conveying product value to clients.</li><li>Strong negotiation abilities to secure favorable terms and close sales successfully.</li><li>Proficiency in CRM software to manage client interactions and sales pipelines efficiently.</li><li>Analytical skills to conduct market research and assess customer needs accurately.</li><li>Ability to work collaboratively within a team to achieve common goals and share insights.</li><li>Customer service orientation to ensure client satisfaction and loyalty.</li><li>Adaptability to stay current with industry trends and adjust strategies accordingly.</li></ul></div>

<p><u>Job Description:</u></p> <p>The <b>Supply Chain &amp; Admin Assistant</b> provides operational support for procurement, supplier management, contract administration, compliance, and office administration activities for operations in Jordan and Syria. The role ensures efficient procurement processes, effective supplier relationships, compliance with organizational policies, and smooth administration of the Amman office.</p> <p>Key Responsibilities</p> <p><b>1. Supplier &amp; Market Management (20%)</b></p> <ul> <li> <p>Conduct market assessments and identify potential suppliers.</p> </li> <li> <p>Maintain and update supplier databases.</p> </li> <li> <p>Evaluate supplier performance and capabilities.</p> </li> <li> <p>Support supplier negotiations and procurement planning.</p> </li> </ul> <p><b>2. Tendering &amp; Competitive Procurement (20%)</b></p> <ul> <li> <p>Prepare and issue RFQs, RFPs, and tender documents.</p> </li> <li> <p>Support bid evaluations and supplier selection.</p> </li> <li> <p>Conduct basic financial analysis of bids.</p> </li> <li> <p>Maintain complete procurement and tender records.</p> </li> </ul> <p><b>3. Strategic Sourcing &amp; Long-Term Agreements (20%)</b></p> <ul> <li> <p>Identify strategic sourcing opportunities and market trends.</p> </li> <li> <p>Support establishment and management of Framework Agreements and LTAs.</p> </li> <li> <p>Assist in supplier negotiations and contract finalization.</p> </li> <li> <p>Monitor supplier performance and contract compliance.</p> </li> </ul> <p><b>4. Purchase Orders &amp; Contract Administration (5%)</b></p> <ul> <li> <p>Process purchase orders and contracts for goods, services, and works.</p> </li> <li> <p>Ensure procurement documentation is complete and compliant.</p> </li> <li> <p>Track contract implementation and supplier performance.</p> </li> </ul> <p><b>5. Supplier Relationship Management (10%)</b></p> <ul> <li> <p>Monitor supplier service quality and delivery performance.</p> </li> <li> <p>Resolve supplier-related issues in coordination with stakeholders.</p> </li> <li> <p>Support supplier evaluation and selection processes.</p> </li> </ul> <p><b>6. Compliance, Reporting &amp; Audit Support (15%)</b></p> <ul> <li> <p>Ensure adherence to procurement policies and regulatory requirements.</p> </li> <li> <p>Prepare procurement reports and spend analyses.</p> </li> <li> <p>Support internal and external audits.</p> </li> <li> <p>Assist with contract renewals, amendments, and closures.</p> </li> </ul> <p><b>7. Administrative Support – Amman Office (10–15%)</b></p> <ul> <li> <p>Coordinate travel, accommodation, and visitor arrangements.</p> </li> <li> <p>Manage telecom services, utilities, and office service payments.</p> </li> <li> <p>Administer petty cash and support finance documentation.</p> </li> <li> <p>Oversee guesthouse services, cleaners, and receptionist-related processes.</p> </li> <li> <p>Coordinate office hospitality and logistical support.</p> </li> </ul> <h3>&nbsp;</h3>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Us:</b></p><p>Angstrom is a Medical Billing and Revenue Cycle Management (RCM) company based in Amman, Jordan, delivering exceptional services to healthcare providers across the U.S. Our culture is built on integrity, ownership, teamwork, continuous learning, and excellence, empowering every team member. Together, we strive to build lasting partnerships with our clients while investing in our team’s growth and success, creating rewarding career opportunities within our community.&nbsp;</p><p>&nbsp;</p><p><b>Job Summary:</b></p><p>We are seeking a detail-oriented and highly organized professional to join our growing U.S. Medical Billing operations team in Amman, Jordan. In this role, you will receive training to manage and ensure healthcare providers are properly credentialed and enrolled with commercial and government insurance plans, helping to support uninterrupted patient care and timely reimbursement. The ideal candidate is proactive, possesses an exceptional eye for detail, is committed to accuracy, and thrives in a fast-paced environment. If you have a learning mindset, a can-do attitude, and are eager to invest in your professional growth and success, we’d love to have you on our team!&nbsp;</p><p><br></p><p><b>Key Responsibilities:</b></p><ul><li>Provider Enrollment: Manage the full credentialing and re-credentialing process for U.S. physicians and allied healthcare providers across multiple practice groups.</li><li>System Maintenance: Perform ongoing maintenance and attestations on platforms including CAQH, PECOS, Availity, and state Medicaid portals.</li><li>Document Verification: Collect, review, and organize essential provider credentials including state licenses, DEA certificates, malpractice insurance, board certifications.</li><li>Expiration Tracking: Proactively monitor credential expiration dates to ensure zero lapses in provider billing capabilities.</li><li>Payer Outreach: Research payer-specific requirements, conduct professional phone and email outreach to follow up on pending applications, and resolve credentialing issues directly with U.S. insurance carriers.</li><li>Payer &amp; Roster Updates: Assist with provider group additions, terminations, and demographic updates, ensuring providers are properly linked to payer contracts.</li><li>Reporting: Build and maintain detailed credentialing logs across multiple provider groups.&nbsp;</li><li>Contract Management: Analyze and interpret complex U.S. payer contracts, rules, and policy guidelines, ensuring the team remains informed and aligned with active payer requirements.</li><li>Team Collaboration: Update internal billing and practice management teams by sharing network status updates and clarifying contract guidelines.</li><li>Compliance &amp; Confidentiality: Maintain credentialing records while ensuring strict compliance with HIPAA and U.S. healthcare privacy regulations.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>U.S. native English speaker with exceptional verbal and written communication skills, strong grammar proficiency, and professional phone and email etiquette.&nbsp;</li><li>Basic knowledge of the U.S. healthcare system, medical insurances, or medical billing is preferred but not required—training will be provided for the right candidate.</li><li>Exceptional attention to detail, strong organizational skills, and the ability to maintain accuracy, while maintaining confidentiality (HIPAA compliance).&nbsp;</li><li>Strong analytical and problem-solving skills, with the ability to interpret payer policies, contracts, and credentialing guidelines.&nbsp;</li><li>Ability to manage multiple priorities, meet deadlines, and adapt to a fast-paced environment.&nbsp;</li><li>Strong interpersonal skills with a positive attitude, strong work ethic, integrity, and the initiative to take ownership and follow through on commitments.</li><li>Self-motivated with the ability to work independently while collaborating effectively in a team environment.&nbsp;</li><li>Proficiency in Google Workspace (Sheets, Docs, Gmail) and the ability to effectively utilize AI tools to improve productivity.&nbsp;&nbsp;</li></ul><p><br></p></div>

<p><h4>Responsibilities</h4> <p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.<br> Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p> <h4>Requirements</h4> <p>Bachelor's degree or at least six years of direct relevant analytical experience plus experience – at least eight years analytical experience at the tactical/operational level within DoD or equivalent government agencies and requires former MOS 35F, 35M, 350F, 18F, 35D, 34A, or other equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence (CI/HUMINT) Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N071 All Source Intelligence Analyst, 1N791 Human Intelligence Specialist, 1N471B Intelligence Fusion Analyst.<br> Active TS/SCI clearance.</p> <h4>Plus special skills or qualifications</h4> <ul> <li>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development.</li> <li>Possess strong research, analytical, and writing skills.</li> <li>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements.</li> <li>Strong briefing skills.</li> </ul> <p><strong>(U)</strong> Highly desired qualifications and experience –<br> Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI or global military operations analysis.<br> OSINT/PAI research and analytical experience.</p> <h4>Compensation details</h4> <p>$80,000.00 - $120,000.00</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p> <h4>Original posting</h4> <p>06/03/2026 - Until filled<br> Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p> <h4>Equal opportunity statement</h4> <p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under federal laws and supplemental language at labor laws posters.</p></p><p></p>