Curriculum Developer Jobs

<p><h4>Job description</h4> <p>We are seeking an experienced Business Analyst to bridge the gap between business stakeholders and technical teams in the implementation of a telecom data lakehouse/data warehouse. The Business Analyst will gather business requirements, analyze telecom processes and data, define business rules, and translate business needs into detailed functional specifications, ensuring successful delivery of data products, reports, and analytics solutions.</p> <h4>Key responsibilities</h4> <ul> <li>Gather and analyze business requirements from stakeholders across telecom domains such as customer, billing, CRM, network, revenue assurance, finance, sales, marketing, and digital channels.</li> <li>Conduct workshops and interviews with business users to understand reporting, analytical, and operational requirements.</li> <li>Document business processes, functional requirements, and business rules.</li> <li>Capture business requirements into functional specifications for data engineers, data modelers, ETL developers, and BI developers.</li> <li>Define source-to-target mapping requirements and validate data transformations.</li> <li>Collaborate with solution architects and data modelers to ensure business requirements are accurately reflected in the data lakehouse/data warehouse design.</li> <li>Identify data sources, business definitions, KPIs, dimensions, and measures required for reporting and analytics.</li> <li>Support the definition of data quality rules, validation criteria, and reconciliation requirements.</li> <li>Review ETL mapping documents and ensure business logic is correctly implemented.</li> <li>Work closely with data engineers during development to clarify business rules and resolve functional issues.</li> <li>Participate in user acceptance testing (UAT) by preparing test scenarios, validating results, and obtaining business sign-off.</li> <li>Maintain business glossaries, metadata, and documentation.</li> <li>Facilitate communication between business stakeholders and technical teams throughout the project lifecycle.</li> <li>Support Agile ceremonies including backlog refinement, sprint planning, and requirement prioritization.</li> </ul> <h4>Requirements</h4> <ul> <li>Strong business analysis and requirement elicitation skills.</li> <li>Excellent stakeholder management and communication skills.</li> <li>Experience documenting business requirements and functional specifications.</li> <li>Strong analytical and problem-solving skills.</li> <li>Understanding of relational databases and SQL.</li> <li>Basic knowledge of data warehousing concepts such as:</li> <ul> <li>Facts and dimensions</li> <li>Star schema</li> <li>Snowflake schema</li> <li>Slowly changing dimensions (SCD)</li> <li>Data lineage</li> <li>Metadata management</li> <li>Data quality</li> </ul> <li>Experience working in Agile/Scrum environments.</li> </ul> <h4>Preferred technical knowledge</h4> <ul> <li>SQL</li> <li>Data warehouse / data lakehouse architecture</li> <li>ETL concepts and data integration</li> <li>Data mapping documentation</li> <li>Data quality frameworks</li> <li>BI and reporting platforms</li> <li>Knowledge of Hadoop ecosystem, Hive, Impala, Spark, or cloud data platforms is an advantage.</li> </ul> <h4>Deliverables</h4> <ul> <li>Business requirement documents (BRD)</li> <li>Functional requirement specifications (FRS)</li> <li>KPI definitions</li> <li>Data dictionary</li> <li>Business glossary</li> <li>Data validation and UAT test cases</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in information technology, computer science, business information systems, engineering, or a related field.</li> <li>2–4 years of experience as a Business Analyst in data warehouse, data lakehouse, or business intelligence projects.</li> <li>Experience in the telecommunications industry is highly preferred.</li> </ul></p><p></p>

<p><h4>Job description</h4> <p>We are seeking an experienced Business Analyst to bridge the gap between business stakeholders and technical teams in the implementation of a telecom data lakehouse/data warehouse. The Business Analyst will gather business requirements, analyze telecom processes and data, define business rules, and translate business needs into detailed functional specifications, ensuring successful delivery of data products, reports, and analytics solutions.</p> <h4>Key responsibilities</h4> <ul> <li>Gather and analyze business requirements from stakeholders across telecom domains such as customer, billing, CRM, network, revenue assurance, finance, sales, marketing, and digital channels.</li> <li>Conduct workshops and interviews with business users to understand reporting, analytical, and operational requirements.</li> <li>Document business processes, functional requirements, and business rules.</li> <li>Capture business requirements into functional specifications for data engineers, data modelers, ETL developers, and BI developers.</li> <li>Define source-to-target mapping requirements and validate data transformations.</li> <li>Collaborate with solution architects and data modelers to ensure business requirements are accurately reflected in the data lakehouse/data warehouse design.</li> <li>Identify data sources, business definitions, KPIs, dimensions, and measures required for reporting and analytics.</li> <li>Support the definition of data quality rules, validation criteria, and reconciliation requirements.</li> <li>Review ETL mapping documents and ensure business logic is correctly implemented.</li> <li>Work closely with data engineers during development to clarify business rules and resolve functional issues.</li> <li>Participate in user acceptance testing (UAT) by preparing test scenarios, validating results, and obtaining business sign-off.</li> <li>Maintain business glossaries, metadata, and documentation.</li> <li>Facilitate communication between business stakeholders and technical teams throughout the project lifecycle.</li> <li>Support Agile ceremonies including backlog refinement, sprint planning, and requirement prioritization.</li> </ul> <h4>Requirements</h4> <ul> <li>Strong business analysis and requirement elicitation skills.</li> <li>Excellent stakeholder management and communication skills.</li> <li>Experience documenting business requirements and functional specifications.</li> <li>Strong analytical and problem-solving skills.</li> <li>Understanding of relational databases and SQL.</li> <li>Basic knowledge of data warehousing concepts such as:</li> <ul> <li>Facts and dimensions</li> <li>Star schema</li> <li>Snowflake schema</li> <li>Slowly changing dimensions (SCD)</li> <li>Data lineage</li> <li>Metadata management</li> <li>Data quality</li> </ul> <li>Experience working in Agile/Scrum environments.</li> </ul> <h4>Preferred technical knowledge</h4> <ul> <li>SQL</li> <li>Data warehouse / data lakehouse architecture</li> <li>ETL concepts and data integration</li> <li>Data mapping documentation</li> <li>Data quality frameworks</li> <li>BI and reporting platforms</li> <li>Knowledge of Hadoop ecosystem, Hive, Impala, Spark, or cloud data platforms is an advantage.</li> </ul> <h4>Deliverables</h4> <ul> <li>Business requirement documents (BRD)</li> <li>Functional requirement specifications (FRS)</li> <li>KPI definitions</li> <li>Data dictionary</li> <li>Business glossary</li> <li>Data validation and UAT test cases</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in information technology, computer science, business information systems, engineering, or a related field.</li> <li>2–4 years of experience as a Business Analyst in data warehouse, data lakehouse, or business intelligence projects.</li> <li>Experience in the telecommunications industry is highly preferred.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>We are looking for a highly motivated and passionate candidate to </span><span>contributes primarily to the back-end development track — supporting the design, development, and sustained delivery of server-side services, APIs, data infrastructure, and telecom integration layers that power the division's solutions. Executes assigned development tasks under the technical guidance and direction of the Division Leader, progressively building depth across the division's technology stack while contributing to code quality, testing, and documentation.</span></p><br><p><span>Main Responsibilities, will include but will not be limited to:</span></p><br><ul><li><p><span>Study business and sales requirements and subsequently develop them into back-end solutions, as well as test and integrate them with current systems, contributing to the optimization of implemented systems</span></p><br></li><li><p><span>Monitor the performance of servers and applications and ensure the day-to-day smooth running of systems, supporting proper utilization in line with the function's requirements and overall business objectives.</span></p><br></li><li><p><span>Develop technical solutions, platforms, and changes based on business or technical needs</span></p><br></li><li><p><span>Develop programs and integration back-ends for Business Support Systems and Customer Care Applications and touchpoints, including FTTH Contractors, Corporate SMS, CMS back-ends, CMS adapters, HR Solutions, Commission Engines, CDRs back-ends, and similar systems.</span></p><br></li><li><p><span>Work alongside front-end and mobile developers within the division to implement the back-ends and APIs needed for the delivered solutions, aligning on contracts and integration points.</span></p><br></li><li><p><span>Use a variety of programming languages and technologies to build robust back-end platforms and user-facing solutions, including Java, Java Spring Boot, PHP, MongoDB, MySQL, Oracle DB, REST APIs, Web Services, and microservices.</span></p><br></li><li><p><span>Support implementation across multiple platforms and legacy software applications, contributing to migrations and integration efforts as assigned.</span></p><br></li><li><p><span>Participate in code reviews as both author and reviewer, applying feedback constructively and learning from the process to strengthen technical depth.</span></p><br></li><li><p><span>Contribute to the division's CI/CD practices, building and maintaining pipeline components and using DevOps tooling in use at Zain (Azure DevOps, Docker, Kubernetes, Elasticsearch &amp; Kibana, Prometheus &amp; Grafana).</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><span>To be shortlisted for this position, you will need to comply with all of the below requirements:</span></p><br><ul><li><p><span>Holds a bachelor’s degree in </span><span>Computer Science, Computer Engineering</span><span> or any related field</span></p><br></li><li><p><span>Minimum: 3 years of relevant experience.</span></p><br></li></ul> <br> <br><br> About US <br> <p>We are an equal opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees. </p><br><p>If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Business Analyst to bridge the gap between business stakeholders and technical teams in the implementation of a Telecom Data Lakehouse/Data Warehouse.<br> The Business Analyst will gather business requirements, analyze telecom processes and data, define business rules, and translate business needs into detailed functional specifications, ensuring successful delivery of data products, reports, and analytics solutions.<br> Key Responsibilities Gather and analyze business requirements from stakeholders across telecom domains such as Customer, Billing, CRM, Network, Revenue Assurance, Finance, Sales, Marketing, and Digital Channels.<br> Conduct workshops and interviews with business users to understand reporting, analytical, and operational requirements.<br> Document business processes, functional requirements, and business rules.<br> Capture business requirements into functional specifications for Data Engineers, Data Modelers, ETL Developers, and BI Developers.<br> Define source-to-target mapping requirements and validate data transformations.<br> Collaborate with Solution Architects and Data Modelers to ensure business requirements are accurately reflected in the Data Lakehouse/Data Warehouse design.<br> Identify data sources, business definitions, KPIs, dimensions, and measures required for reporting and analytics.<br> Support the definition of data quality rules, validation criteria, and reconciliation requirements.<br> Review ETL mapping documents and ensure business logic is correctly implemented.<br> Work closely with Data Engineers during development to clarify business rules and resolve functional issues.<br> Participate in User Acceptance Testing (UAT) by preparing test scenarios, validating results, and obtaining business sign-off.<br> Maintain business glossaries, metadata, and documentation.<br> Facilitate communication between business stakeholders and technical teams throughout the project lifecycle.<br> Support Agile ceremonies including backlog refinement, sprint planning, and requirement prioritization.<br> Strong business analysis and requirement elicitation skills.<br> Excellent stakeholder management and communication skills.<br> Experience documenting business requirements and functional specifications.<br> Strong analytical and problem-solving skills.<br> Understanding of relational databases and SQL.<br> Basic knowledge of data warehousing concepts such as: Facts and Dimensions Star Schema Snowflake Schema Slowly Changing Dimensions (SCD) Data Lineage Metadata Management Data Quality Experience working in Agile/Scrum environments.<br> Preferred Technical Knowledge SQL Data Warehouse / Data Lakehouse architecture ETL concepts and data integration Data Mapping documentation Data Quality frameworks BI and Reporting platforms Knowledge of Hadoop ecosystem, Hive, Impala, Spark, or cloud data platforms is an advantage.<br> Deliverables Business Requirement Documents (BRD) Functional Requirement Specifications (FRS) KPI Definitions Data Dictionary Business Glossary Data Validation and UAT Test Cases Qualifications Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Engineering, or a related field.<br> 2–4 years of experience as a Business Analyst in Data Warehouse, Data Lakehouse, or Business Intelligence projects.<br> Experience in the telecommunications industry is highly preferred.<br></span> </div>

<p><h4>Description</h4> <p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p> <p>Chain Reaction is looking for a performance marketing manager to join the team. The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion. By knowing emerging technologies in the area, this candidate will be able to create cross-channel deliverables for clients that meet their needs.</p> <h4>Requirements</h4> <h4>Key responsibilities:</h4> <li>Plan, execute, monitor, and optimize high-volume digital campaigns across Google Ads, Facebook Ads Manager, and other third-party platforms.</li> <li>Ensure performance growth by managing campaigns to meet clients’ ROI goals and quickly implementing optimization recommendations.</li> <li>Maintain strong understanding and application of Google Ads campaign types and best practices.</li> <li>Continuously analyze performance data and create detailed campaign performance reports.</li> <li>Efficiently manage advertising budgets across all platforms and campaigns.</li> <li>Create and test compelling PPC ad copy through continuous A/B testing to improve conversion rates.</li> <li>Report on key performance indicators, calculate cost per lead (CPL), forecast spend, and adjust strategies based on demand and seasonality.</li> <h4>Required skills & qualifications:</h4> <li>Proficient in Google Ads, Google Ads Editor, and Google Analytics.</li> <li>Strong expertise in keyword research, campaign buildouts, ad creation, A/B copy testing, bid management, and lead generation.</li> <li>In-depth experience in the Google Display Network and overall display advertising.</li> <li>Solid knowledge of retargeting/remarketing strategies.</li> <li>Demonstrated people management and team leadership skills.</li> <li>Minimum 4–6 years of experience in performance marketing, including at least 1 year managing a team.</li> <li>E-commerce experience is a must.</li> <li>Educational or professional background in marketing and advertising is a plus.</li> <li>Experience with luxury brands is a strong advantage.</li> <li>Fluency in French is a plus.</li> <h4>Benefits</h4> <p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>Join the </span><b><span>Human Resources &amp; Administration</span></b><span>department under our </span><b><span>Grow Inclusive Internship</span></b><span> Program for </span><b><span>Persons with Disabilities</span></b><span>, a</span><b><span> paid 1–3 month</span></b><span> internship opportunity and gain impactful practical experience in a professional work environment.</span></p><br><p><span>This program is designed to support students and graduates on their learning journey by enhancing both technical and soft skills, while providing meaningful hands-on experience that contributes to career development.</span></p><br><p><strong><span>Team Key Activities:</span></strong></p><br><ul><li><p><span>Supporting the Inclusion, Diversity &amp; Equity (IDE) initiatives, programs, and events.</span></p><br></li><li><p><span>&nbsp;Coordinating IDE projects and collaborating with relevant stakeholders to ensure smooth implementation.</span></p><br></li><li><p><span>Supporting internal communication activities related to IDE campaigns and initiatives.</span></p><br></li><li><p><span>Maintaining documentation, records, and tracking the outcomes of ongoing IDE programs.</span></p><br></li><li><p><span>Contributing ideas and recommendations to enhance diversity, inclusion, equity, and employee experience initiatives.</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><span>We are looking for a </span><b><span>graduate or Final year student</span></b><span> holding a bachelor's degree in </span><b><span>Marketing, Business Administration, Human resources, psychology or any related field</span></b></p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience&nbsp;<br>• H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES&nbsp;<br>Taking an Entrepreneurial Approach to Driving the Restaurant Business&nbsp;<br>• Understands financial opportunities by surveying restaurant demand.<br>• Partners with key individuals in the local community to assess opportunities.<br>• Identifies and analyzes competitors.<br>• Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.<br>• Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.<br>Leading Significant Marketing/Public Relations/Media Activities<br>• Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.<br>• Supports on-site/off-site public relations opportunities to promote the restaurant.<br>• Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.<br>• Serves as the primary point of contact for restaurant events.<br>• Participates in local networking activities, which are often off-property, in support of the restaurant.<br>Managing Day-to-Day Restaurant Operations&nbsp;<br>• Supervises and manages employees.<br>• Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Conducts daily "taste panels" to educate, drive sales and create sales goals.<br>• Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.<br>• Monitors compliance with all applicable laws and regulations.<br>• Monitors adherence to liquor control policies and procedures.<br>• Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.<br>• Monitors alcohol beverage service for compliance with local laws.<br>• Monitors compliance with all food &amp; beverage policies, standards and procedures, including food handling and sanitation standards.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Advocates sound financial/business decision making.<br>• Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>Fostering an Environment that Creates Exciting and Memorable Guest Experiences&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants..<br>• Addresses guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Verifies corrective action is taken to continuously improve service results.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Managing and Conducting Human Resource and Talent Management Activities&nbsp;<br>• Actively participates in the hiring process to identify the right talent to support the outlet's concept.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Facilitates the fair and equal treatment of employees.<br>• Strives to improve employee retention.<br>• Monitors employee attendance of on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Encourages recognition of employees across areas of responsibility.<br>• Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and the work.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others.<br>• Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish own work.<br>• Monitors and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives.<br>• Provides work-related training, supervising, follow-up and hands-on management.<br>Additional Responsibilities<br>• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience&nbsp;<br>• H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES&nbsp;<br>Taking an Entrepreneurial Approach to Driving the Restaurant Business&nbsp;<br>• Understands financial opportunities by surveying restaurant demand.<br>• Partners with key individuals in the local community to assess opportunities.<br>• Identifies and analyzes competitors.<br>• Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.<br>• Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.<br>Leading Significant Marketing/Public Relations/Media Activities<br>• Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.<br>• Supports on-site/off-site public relations opportunities to promote the restaurant.<br>• Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.<br>• Serves as the primary point of contact for restaurant events.<br>• Participates in local networking activities, which are often off-property, in support of the restaurant.<br>Managing Day-to-Day Restaurant Operations&nbsp;<br>• Supervises and manages employees.<br>• Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Conducts daily "taste panels" to educate, drive sales and create sales goals.<br>• Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.<br>• Monitors compliance with all applicable laws and regulations.<br>• Monitors adherence to liquor control policies and procedures.<br>• Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.<br>• Monitors alcohol beverage service for compliance with local laws.<br>• Monitors compliance with all food &amp; beverage policies, standards and procedures, including food handling and sanitation standards.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Advocates sound financial/business decision making.<br>• Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>Fostering an Environment that Creates Exciting and Memorable Guest Experiences&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants..<br>• Addresses guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Verifies corrective action is taken to continuously improve service results.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Managing and Conducting Human Resource and Talent Management Activities&nbsp;<br>• Actively participates in the hiring process to identify the right talent to support the outlet's concept.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Facilitates the fair and equal treatment of employees.<br>• Strives to improve employee retention.<br>• Monitors employee attendance of on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Encourages recognition of employees across areas of responsibility.<br>• Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and the work.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others.<br>• Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish own work.<br>• Monitors and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives.<br>• Provides work-related training, supervising, follow-up and hands-on management.<br>Additional Responsibilities<br>• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><strong>Managing Day-to-Day Operations</strong></p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p><strong>Leading Food and Beverage Team</strong></p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p><strong>Ensuring Exceptional Customer Service</strong></p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><p><strong>Managing and Conducting Human Resource Activities</strong></p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p><strong>Additional Responsibilities</strong></p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR</li><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>

<p><h4>Description</h4> <p>We’re looking for a hands-on AI Automation Engineer to help us design, build, and deploy intelligent business systems that combine automation, AI, and modern digital tools.</p> <p>You’ll work across process automation, AI agents, workflow orchestration, integrations, and business transformation initiatives for both internal teams and client projects.</p> <p>This is a highly practical role where you'll use AI, automation platforms, APIs, and no-code/low-code tools to eliminate manual work, improve operational efficiency, and create scalable business solutions.</p> <ul> <li>Design, build, and deploy AI-powered workflows using platforms such as n8n, Make, Zapier, and similar tools</li> <li>Build AI agents that automate customer service, operations, sales, reporting, and internal business processes</li> <li>Integrate Large Language Models (OpenAI, Claude, Gemini, and others) into business workflows and applications</li> <li>Design and implement Retrieval-Augmented Generation (RAG) solutions using company documents, knowledge bases, and structured data</li> <li>Connect business systems including CRMs, ERPs, databases, communication platforms, and third-party applications through APIs and webhooks</li> <li>Develop AI-powered assistants, chatbots, and internal copilots for business users</li> <li>Build automated reporting, monitoring, and business intelligence workflows</li> <li>Conduct workflow discovery sessions and identify automation opportunities across departments</li> <li>Create technical documentation, architecture diagrams, and deployment guidelines</li> <li>Test, troubleshoot, optimize, and maintain automation systems to ensure reliability and scalability</li> <li>Collaborate with designers, strategists, and developers to deliver AI-powered business solutions</li> </ul> <h4>Requirements</h4> <ul> <li>Have 3+ years of experience building workflow automation, integrations, or digital business systems</li> <li>Have hands-on experience with n8n, Make.com, Zapier, or similar automation platforms</li> <li>Have built AI-powered workflows using OpenAI, Claude, Gemini, Anthropic, or similar AI technologies</li> <li>Understand prompt engineering, AI orchestration, and agent-based systems</li> <li>Have experience working with APIs, webhooks, OAuth authentication, and third-party integrations</li> <li>Can connect and automate platforms such as Airtable, Notion, HubSpot, Salesforce, Google Workspace, Microsoft 365, and similar tools</li> <li>Have experience working with structured and unstructured data</li> <li>Have basic programming knowledge in JavaScript, Python, or TypeScript</li> <li>Have experience with LangChain, LangGraph, CrewAI, OpenAI Assistants API, MCP (Model Context Protocol), or similar AI frameworks</li> <li>Have worked with vector databases such as Pinecone, Weaviate, Chroma, or similar knowledge retrieval systems</li> <li>Have experience with Supabase, PostgreSQL, Docker, or other modern backend technologies</li> <li>Have built customer service, sales, HR, finance, or operations AI agents</li> <li>Have experience building AI-powered knowledge management systems, enterprise search solutions, or RAG-based applications</li> <li>Think in systems and enjoy simplifying complex business processes</li> <li>Communicate clearly and take ownership of delivery</li> <li>Have strong troubleshooting and problem-solving skills</li> <li>Are comfortable working directly with clients and stakeholders</li> <li>Can deliver production-ready AI and automation solutions that create measurable operational efficiencies</li> <li>Have a track record of reducing manual processes through intelligent automation</li> <li>Can design scalable automation frameworks that can be reused across multiple projects and clients</li> <li>Continuously identify opportunities to introduce AI and automation into business operations</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We’re looking for a hands-on AI Automation Engineer to help us design, build, and deploy intelligent business systems that combine automation, AI, and modern digital tools.</p> <p>You’ll work across process automation, AI agents, workflow orchestration, integrations, and business transformation initiatives for both internal teams and client projects.</p> <p>This is a highly practical role where you'll use AI, automation platforms, APIs, and no-code/low-code tools to eliminate manual work, improve operational efficiency, and create scalable business solutions.</p> <ul> <li>Design, build, and deploy AI-powered workflows using platforms such as n8n, Make, Zapier, and similar tools</li> <li>Build AI agents that automate customer service, operations, sales, reporting, and internal business processes</li> <li>Integrate Large Language Models (OpenAI, Claude, Gemini, and others) into business workflows and applications</li> <li>Design and implement Retrieval-Augmented Generation (RAG) solutions using company documents, knowledge bases, and structured data</li> <li>Connect business systems including CRMs, ERPs, databases, communication platforms, and third-party applications through APIs and webhooks</li> <li>Develop AI-powered assistants, chatbots, and internal copilots for business users</li> <li>Build automated reporting, monitoring, and business intelligence workflows</li> <li>Conduct workflow discovery sessions and identify automation opportunities across departments</li> <li>Create technical documentation, architecture diagrams, and deployment guidelines</li> <li>Test, troubleshoot, optimize, and maintain automation systems to ensure reliability and scalability</li> <li>Collaborate with designers, strategists, and developers to deliver AI-powered business solutions</li> </ul> <h4>Requirements</h4> <ul> <li>Have 3+ years of experience building workflow automation, integrations, or digital business systems</li> <li>Have hands-on experience with n8n, Make.com, Zapier, or similar automation platforms</li> <li>Have built AI-powered workflows using OpenAI, Claude, Gemini, Anthropic, or similar AI technologies</li> <li>Understand prompt engineering, AI orchestration, and agent-based systems</li> <li>Have experience working with APIs, webhooks, OAuth authentication, and third-party integrations</li> <li>Can connect and automate platforms such as Airtable, Notion, HubSpot, Salesforce, Google Workspace, Microsoft 365, and similar tools</li> <li>Have experience working with structured and unstructured data</li> <li>Have basic programming knowledge in JavaScript, Python, or TypeScript</li> <li>Have experience with LangChain, LangGraph, CrewAI, OpenAI Assistants API, MCP (Model Context Protocol), or similar AI frameworks</li> <li>Have worked with vector databases such as Pinecone, Weaviate, Chroma, or similar knowledge retrieval systems</li> <li>Have experience with Supabase, PostgreSQL, Docker, or other modern backend technologies</li> <li>Have built customer service, sales, HR, finance, or operations AI agents</li> <li>Have experience building AI-powered knowledge management systems, enterprise search solutions, or RAG-based applications</li> <li>Think in systems and enjoy simplifying complex business processes</li> <li>Communicate clearly and take ownership of delivery</li> <li>Have strong troubleshooting and problem-solving skills</li> <li>Are comfortable working directly with clients and stakeholders</li> <li>Can deliver production-ready AI and automation solutions that create measurable operational efficiencies</li> <li>Have a track record of reducing manual processes through intelligent automation</li> <li>Can design scalable automation frameworks that can be reused across multiple projects and clients</li> <li>Continuously identify opportunities to introduce AI and automation into business operations</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>You perform highly diversified duties to install, troubleshoot, repair and maintain the property’s facilities and equipment to ensure a safe and functional environment for the guests.</p> <h4>What is in it for you:</h4> <ul> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li> </ul> <h4>What you will be doing:</h4> <ul> <li>Takes prompt action relating to all maintenance orders concerning all plumbing services in the guest rooms, kitchen, health club, toilets, plant-rooms, swimming pool, all staff and guest locker rooms and all related areas</li> <li>Performs preventive maintenance works on all plumbing lines and sanitary fixtures as per the annual maintenance chart</li> <li>Notes all required spare parts and consumable material and instructs the storekeeper of the requirements</li> <li>With the help of the checklist, inspects the hotel on daily basis for any defects on the plumbing services and sanitary fixtures and takes prompt action to rectify the defects</li> <li>Takes the responsibilities of the pool attendant</li> <li>Takes regular readings on water and gas consumption and records it on the energy consumption record charts</li> </ul> <h4>Your experience and skills include:</h4> <ul> <li>Relevant building maintenance experience is an asset</li> <li>Strong interpersonal and problem solving abilities</li> <li>Highly responsible and reliable</li> </ul> <h4>Your team and working environment:</h4> <ul> <li>Member of the fire team</li> <li>Assists the general mechanic, boiler-man and refrigeration technician whenever required</li> <li>To report for duty punctually wearing the correct uniform and name badge at all times</li> <li>To provide courteous and professional service at all times</li> </ul> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Receptionist</p><br><p>Are you passionate about delivering exceptional service and creating memorable experiences for guests? Join our team at ibis Hotel Amman as a Front Desk Reception Agent, where you will be at the forefront of our guest experience.</p><br><p><strong>Job Duties Include</strong><strong>:</strong></p><br><p>Reporting to the Front Desk Manager, responsibilities and essential job functions include, but are not limited to, the following:</p><br><ul><li>Consistently offer professional, friendly and engaging service</li><li>Greet, check-in/check-out and settle guest accounts while ensuring all service standards are followed</li><li>Document all guest requests, complaints or issues immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction</li><li>Assist guests regarding hotel facilities in an informative and helpful way</li><li>Respond to each Guest who approaches the Reception Desk</li><li>Drive rate through up-selling room brands</li><li>Follow departmental and hotel policies, procedures, service and safety standards</li><li>Other duties as assigned</li></ul><p>What’s in it for you:<br>Employee discounted rates in Accor worldwide<br>Learning programs through our Academies<br>Opportunity to develop your talent and grow within your property and across the world!<br>What you will be doing:<br>Greet, check-in, respond to requests and settle accounts while providing exceptional service<br>Take initiative to add a personalized experience<br>Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling</p><br><br>Qualifications<br><br><p>Your experience and skills include:</p><br><ul><li>Ability and willingness to work a variety of shift work, including evenings/weekends/early morning/overnights</li><li>Previous experience in Front Desk or customer service an asset</li><li>Previous Property Management System (PMS) experience an asset</li><li>Proficient in the English language (verbal &amp; written), second language an asset</li><li>Must display strong communication, analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible &amp; reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively with fellow colleagues as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul><br>Additional Information<br><br><p>Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<p><h4>Description</h4> <p>The penetration tester is responsible for conducting authorized security assessments across enterprise, government, and critical infrastructure environments to identify, validate, and report security vulnerabilities. As part of ZainTECH's cybersecurity practice, the role supports the delivery of penetration testing engagements across infrastructure, web, wireless, and applications.</p> <p>The penetration tester performs hands-on offensive security testing, validates exploitability of identified vulnerabilities, and delivers clear, actionable remediation guidance to customers. The role works closely with cybersecurity consultants, advisory teams, and customer stakeholders to help strengthen security posture and reduce organizational risk across the MENA region.</p> <h4>Responsibilities</h4> <p><strong>Penetration testing & security assessments</strong></p> <ul> <li>Conduct penetration testing engagements across: external and internal networks, web applications, APIs and web services, wireless environments, infrastructure and supporting systems</li> <li>Execute testing activities in accordance with approved methodologies, industry standards, and customer-defined rules of engagement</li> <li>Identify, validate, and safely demonstrate security vulnerabilities and attack paths</li> <li>Assess exploitability, business impact, and risk exposure associated with identified findings</li> <li>Perform security validation and retesting activities following remediation efforts</li> </ul> <p><strong>Vulnerability analysis & reporting</strong></p> <ul> <li>Analyze identified vulnerabilities and security weaknesses to determine potential business impact</li> <li>Develop detailed technical findings and remediation recommendations</li> <li>Produce high-quality penetration testing reports that clearly communicate: vulnerability details, risk ratings, attack scenarios, business impact, remediation guidance</li> <li>Ensure findings are reproducible, technically accurate, and aligned with industry best practices</li> </ul> <p><strong>Testing governance & compliance</strong></p> <ul> <li>Conduct all testing activities within approved scope and rules of engagement</li> <li>Ensure customer systems, data, and environments are protected throughout testing activities</li> <li>Maintain strict confidentiality of customer information and testing results</li> <li>Adhere to applicable regulatory, contractual, and legal requirements governing penetration testing engagements</li> <li>Support compliance with NCSC Jordan licensing requirements and operational standards</li> </ul> <p><strong>Technical research & continuous improvement</strong></p> <ul> <li>Stay current on emerging threats, attack techniques, vulnerability trends, security research, offensive security tools and methodologies</li> <li>Contribute to the enhancement of penetration testing methodologies, tools, and processes</li> <li>Participate in internal knowledge-sharing initiatives and technical training programs</li> <li>Support continuous improvement activities within the cybersecurity advisory services practice</li> </ul> <p><strong>Cross-functional collaboration</strong></p> <ul> <li>Collaborate with penetration testing team leaders, cybersecurity consultants, security architects, managed security services teams</li> <li>Support remediation discussions and knowledge transfer activities where required</li> <li>Contribute technical expertise during customer engagements and security assessments</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma from a recognized university or academic institution</li> <li>Minimum 3 years of practical cybersecurity experience</li> <li>Demonstrated participation in at least two completed penetration testing projects</li> <li>Possession of at least one valid NCSC-approved penetration testing certification, including: Certified Ethical Hacker (CEH), CREST Registered Penetration Tester (CRT), Offensive Security Wireless Professional (OSWP), Offensive Security Certified Professional (OSCP), CompTIA PenTest+, or another NCSC-approved equivalent certification</li> <li>Hands-on offensive skills across network, web, and application testing, with command of common tooling (Burp Suite, Nmap, Metasploit) and scripting</li> </ul></p><p></p>

<p><h4>Job summary<\/h4>\n<p>Assists the director of loss prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests, and property. Maintains logs, certifications, and documents required by law and standard operating procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<\/p>\n\n<h4>Candidate profile<\/h4>\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 4 years experience in the security\/loss prevention or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in criminal justice or related major; 2 years experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<h4>Managing security\/loss prevention operations<\/h4>\n<ul>\n<li>Assists in the development and implementation of emergency procedures.<\/li>\n<li>Collaborates with the director of loss prevention on ways to continually improve departmental performance.<\/li>\n<li>Comply with policies on proper investigative procedures for loss of property assets.<\/li>\n<li>Maintain proper documentation of property patrols.<\/li>\n<li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Reports any procedure violations to the director of loss prevention and appropriate management.<\/li>\n<li>Strives to improve service performance.<\/li>\n<li>Supervises security staff to effectively monitor and protect property assets.<\/li>\n<li>Performs duties of the director of loss prevention in his\/her absence.<\/li>\n<\/ul>\n\n<h4>Leading security\/loss prevention teams<\/h4>\n<ul>\n<li>Assists director of loss prevention in establishing guidelines and training so employees understand expectations and parameters.<\/li>\n<li>Celebrates successes and publicly recognizes the contributions of team members.<\/li>\n<li>Communicates critical information to loss prevention officers based on knowledge gained at pre- and post-convention meetings.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Helps employees and guests obtain necessary medical attention on a timely basis.<\/li>\n<li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Utilizes an \"open door\" policy.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<\/li>\n<li>Meets quality standards and customer expectations on a daily basis.<\/li>\n<li>Handles guest problems and complaints effectively.<\/li>\n<li>Interacts with guests to obtain feedback on product quality and service levels.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<\/ul>\n\n<h4>Conducting human resources activities<\/h4>\n<ul>\n<li>Assists in maintaining required OSHA programs and statistical data.<\/li>\n<li>Assists in the management of claims by ensuring proper procedures are followed and documented.<\/li>\n<li>Brings issues to the attention of the department manager and human resources as necessary.<\/li>\n<li>Reports all employee accidents and guest liability incidents to claims reporting service in a timely manner.<\/li>\n<li>Administers property policies fairly and consistently.<\/li>\n<li>Certifies security staff in first aid and CPR.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Trains security staff to effectively monitor and protect property assets.<\/li>\n<li>Trains staff on proper patrol procedures.<\/li>\n<\/ul>\n\n<h4>Additional responsibilities<\/h4>\n<ul>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Informs and\/or updates the executives, the peers, and the subordinates on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \u201cWonderful Hospitality. Always.\u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that\u2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\u2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand\u2019s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you\u2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities<\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Budgets<br>• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.<br>• Maintains a positive cost management index for kitchen and restaurant operations.<br>• Utilizes budgets to understand financial objectives.<br>Leading Food and Beverage Team<br>• Manages the Food and Beverage departments (not catering sales).<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees all culinary, restaurant, beverage and room service operations.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Provides excellent customer service to all employees.<br>• Responds quickly and proactively to employee's concerns.<br>• Provides a learning atmosphere with a focus on continuous improvement.<br>• Provides proactive coaching and counseling to team members.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Monitors and maintains the productivity level of employees.<br>• Develops specific goals and plans to prioritize, organize, and accomplish work.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Responds quickly and proactively to guest's concerns.<br>• Understands the brand's service culture.<br>• Drives alignment of all employees, team leaders and managers to the brand's service culture.<br>• Sets service expectations for all guests internally and externally.<br>• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.<br>• Verifies all banquet functions are up to standard and exceed guest's expectations.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Conducts performance reviews in a timely manner.<br>• Promotes both Guarantee of Fair Treatment and Open Door policies.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.<br>Additional Responsibilities<br>• Complies with all corporate accounting procedures.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Drives effective departmental communication and information systems through logs, department meetings and property meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Successfully design, develop, implement, and maintain enterprise Business Intelligence and AI solutions that improve data accessibility, reporting, analytics, and decision-making across UNRWA. Deliver high-quality data warehouse models, ETL/ELT solutions, Power BI dashboards, AI-enabled analytics, and technical documentation while ensuring data quality, adherence to enterprise architecture standards, and knowledge transfer to relevant technical teams.<br> Work Location<br>HQA and open for remote consultancy in the UNRWA fields of operation<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>The Consultant will be responsible for providing senior technical expertise in Business Intelligence, Data Analytics, Data Warehousing, and Artificial Intelligence solutions. The Consultant will work closely with the Enterprise Architecture &amp; Business Intelligence (EBI) team to deliver enterprise reporting and analytics capabilities. Specific outputs/tasks include, but are not limited to: • Analyze business requirements and translate them into technical BI and AI solutions. • Design and develop dimensional data warehouse models and analytical/semantic models. • Design and develop OLAP cubes and support database objects. • Develop, maintain, and optimize ETL/ELT processes and data integration solutions. • Design, develop, deploy, and maintain Power BI reports, dashboards, KPI scorecards, and AI-powered dashboards. • Support implementation and adoption of Microsoft Copilot and other AI capabilities within BI solutions. • Ensure data quality, consistency, completeness, and accuracy through profiling, validation, cleansing, and monitoring activities. • Provide technical advice and recommendations related to BI, Power BI, analytics, AI, and data architecture. • Coordinate with the Enterprise Architecture &amp; Business Intelligence team on technical design, architecture, deployment, and production support. • Provide technical guidance and knowledge transfer to BI developers and relevant technical staff. • Prepare and maintain technical documentation including solution designs, specifications, operational procedures, and user manuals. • Perform other related duties as required.<br> Qualifications/special skills<br>Bachelor's Degree in Computer Science, Information Technology, Data Science, Artificial Intelligence, Software Engineering, or another related discipline. Minimum seven (6) years of relevant professional experience. Nature of required experience: Professional experience in Business Intelligence, Data Analytics, Data Engineering, Data Warehousing, Software Development, or related fields, including experience with Power BI, SQL Server, ETL/ELT development, dimensional modelling, AI-powered analytics, and Microsoft BI technologies. • Extensive experience with Microsoft Power BI. • Extensive experience with SQL Server, SQL development, and database scripting. • Strong experience in Data Warehouse design and dimensional modelling. • Strong experience in ETL/ELT development and data integration. • Strong experience writing DAX and SQL. • Experience with Microsoft SSIS and SSAS. • Experience implementing AI-powered analytics, Microsoft Copilot, or Generative AI solutions. • Experience translating business requirements into analytical solutions. • Experience preparing technical documentation. • Experience with Microsoft Azure and/or Microsoft Fabric is desirable<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman with possibility for remote consultancy in the fields of UNRWA operations. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 or equivalent in USD for every fully completed month. • The duration of the Contract is for 12 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the head, Digital Impact Strategy and Data Officer and in coordination with EBI team.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><h4>Mindrift is looking for highly skilled Python data scraping engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.</h4> <p>In this role, as an AI pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.</p> <p>This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction, and processing.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a Python data scraping engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.</p> <h4>Key responsibilities</h4> <ul> <li>Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.</li> <li>Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.</li> <li>Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.</li> <li>Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.</li> <li>Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.</li> </ul> <h4>Compensation</h4> <p>On this project, contributors can earn up to $37 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <h4>How to get started</h4> <p>Simply apply to this post, qualify, and get the chance to contribute to projects that match your technical skills, on your own schedule. From coding and automation to fine-tuning AI outputs, you’ll play a key role in advancing AI capabilities and real-world applications.</p> <h4>Requirements</h4> <ul> <li>At least 3 years of relevant experience in data engineering, web scraping, automation, or software development (required).</li> <li>Bachelor's or Master’s degree in engineering, applied mathematics, computer science, or related technical fields is a plus.</li> <li>Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies.</li> <li>Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML).</li> <li>Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets).</li> <li>Hands-on experience with LLMs and AI frameworks to enhance automation and problem-solving.</li> <li>Strong attention to detail and commitment to data accuracy.</li> <li>Self-directed work ethic with ability to troubleshoot independently.</li> <li>English proficiency: Upper-intermediate (B2) or above (required).</li> </ul> <h4>Benefits</h4> <p>Why this freelance opportunity might be a great fit for you?</p> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who Are We❓ We Are Foodics!<br> a leading restaurant management ecosystem and payment tech provider.<br> Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.<br> We are currently serving customers and partners in over 35 different countries worldwide.<br> Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far!<br> making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.<br> The Job in a Nutshell The Senior Backend Engineer will be part of the tech team and will be expected to create, maintain, test, and debug scalable backend services and web applications.<br> The ultimate goal is to provide fully functional, stable, and high-performing systems that power Foodics products at scale.<br> This role requires strong experience in backend engineering with a primary focus on .<br>NET technologies, while also being comfortable working on existing and evolving PHP Laravel services and applications.<br> What You Will Do❓ Establish and guide the architecture of several backend services and web applications.<br> Collaborate with product managers, designers, and engineers across multiple teams.<br> Design and implement scalable, secure, and high-performance backend systems.<br> Develop and maintain APIs and microservices primarily using .<br>NET technologies.<br> Contribute to and maintain existing PHP Laravel applications and services.<br> Write clean, maintainable, and well-tested code.<br> Solve complex performance problems and architectural challenges.<br> Integrate data from various services, third-party systems, and databases.<br> Improve system reliability, scalability, and observability.<br> Participate in code reviews and mentor Junior engineers.<br> Research and help adopt new technologies, frameworks, and engineering practices.<br> Look for ways to reduce technical debt, improve performance, and organize the code base.<br> What Are We Looking For❓ A minimum of 3 years of experience developing large-scale backend systems and web applications.<br> Strong experience with .<br>NET / C# is a must.<br> Good hands-on experience with PHP Laravel.<br> Experience designing and building scalable backend services with focus on high availability, low latency, and reliability.<br> Solid understanding of REST APIs and distributed systems.<br> Strong experience with relational databases and database design.<br> Experience with caching and queuing technologies such as Redis.<br> Solid understanding of background jobs and asynchronous processing.<br> Experience writing unit and integration tests.<br> Good understanding of software engineering principles and design patterns such as SOLID.<br> Experience working in fast-paced engineering environments.<br> Strong analytical and problem-solving skills.<br> Experience leading technical initiatives or projects is a plus.<br> Experience with cloud platforms and containerized environments is a plus.<br> Experience with monitoring and observability tools is a plus.<br> Experience with foodtech or SaaS products is a plus.<br> Strong communication skills and ability to work effectively with different stakeholders.<br> Communicating well verbally in English.<br> Ability to adapt to time zone differences and thrive in a remote working environment.<br> What We Offer You❗ We believe you will love working at Foodics!<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>First impressions are everything! As a reception agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.</p> <h4>What is in it for you:</h4> <ul> <li>To be the main communication point of the hotel by providing and coordinating a satisfactory rapid response to all guest requests, enquiries and needs, as well as assigning work orders to appropriate personnel.</li> <li>To identify and anticipate guest needs by ensuring complete guest satisfaction.</li> <li>Communication with front office, reservations, housekeeping, engineering, and all other departments.</li> <li>Employee benefit card offering discounted rates at Accor worldwide.</li> <li>Learning programs through our academies.</li> <li>Opportunity to develop your talent and grow within your property and across the world.</li> <li>Ability to make a difference through our corporate social responsibility activities, like Planet 21.</li> </ul> <h4>What you will be doing:</h4> <ul> <li>Greet, check-in, respond to requests and settle accounts while providing exceptional service.</li> <li>Take initiative to add a personalized experience.</li> <li>Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.</li> </ul> <h4>Your experience and skills include:</h4> <ul> <li>Service focused personality is essential; experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Fluency in English; additional languages are a plus.</li> </ul> <h4>Your team and working environment:</h4> <ul> <li>Answers all calls within maximum 5 rings, using the guest surname throughout the conversation.</li> <li>Inputs all guest, engineering, housekeeping, etc. requests promptly and accurately into the rapid response software.</li> <li>Monitors all calls that are on queue and answers appropriately.</li> <li>Dispatch work orders to the appropriate department and staff and ensures the assigned work orders are completed in accepted standard time and according to priority.</li> <li>Notify guests or internal staff of any delays in performing work orders in accepted standard time and calls back guests to ensure guest satisfaction within accepted time frame.</li> <li>Continually checks on the dispatched work orders that have not been completed.</li> <li>Handle all guest wake-up calls.</li> <li>Log all guest complaints into PMS guest history for future reference, tracks trends in service deficiencies and reports them to senior management.</li> <li>Forwards late check-in and check-out requests to front office.</li> <li>Knows how to handle the housekeeping requests and deliveries.</li> <li>Knows the basics about what guests might request regarding engineering requirements.</li> <li>Handles guest calls for the pick-up and delivery of laundry, pressing, mending and dry cleaning.</li> <li>Knows how to handle guests’ complaints and reports/logs them for senior management.</li> <li>Has knowledge of all in-house groups and banquet events current and future.</li> <li>Knows restaurants operating hours and specials/promotions within the operation.</li> </ul> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <h4>Qualifications</h4> <ul> <li>Service focused personality is essential.</li> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Fluency in English.</li> <li>Additional languages are a plus.</li> </ul> <h4>Your team and working environment</h4> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>