Cyber Security Engineer Jobs in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Control Room Operator <ul> <li><span>Posting Date</span>: 17/06/2026</li> <li><span>Ref</span>: E9888</li> <li><span>Position</span>: Control Room Operator</li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman</li> <li> </li><li><span>Sector</span>: Services</li> <li><span>Years of Experience</span> 5+ Years</li> <li> </li><li><span>Qualification</span>: Intermediate education level with relevant experience</li> <li><span>Salary</span>: Undisclosed</li> <li><span>Workdays</span>: 5 Working Days</li> <li> </li><li><span>Description</span>: ‣Responsibilities<br> •Monitor and control the system in a 24/7 control room environment to ensure required quantity and quality delivery.<br> •Operate SCADA and related technical systems to analyze operational data, identify malfunctions, and support timely corrective actions.<br> •Remotely control operations to optimize pumping costs while maintaining operational safety and service continuity.<br> •Initiate and follow up on work orders through CMMS when system abnormalities or equipment issues are detected.<br> •Coordinate with on-call staff, site teams, engineers, laboratory personnel, management, and external stakeholders during operational events.<br> •Maintain accurate production reports, operating records, SCADA data, and computerized system updates.<br> •Support after-hours communication, emergency coordination, and site travel between cities as required.<br> ‣Qualifications<br> •Intermediate education level with relevant experience in water operations, electro-mechanical systems, SCADA, or water treatment.<br> •Good computer skills, including experience with SCADA, CMMS, Microsoft Office applications, email, and operational reporting tools.<br> •Ability to work independently during shifts while collaborating effectively with operations, maintenance, technical, QHSE, and security teams.<br> •Strong attention to detail with the ability to analyze system data, detect operational deviations, and respond calmly to malfunctions.<br> •Understanding of QA/QC, health, safety, and environmental procedures applicable to water conveyance operations.<br> •Ability to communicate professionally in both Arabic and English.<br> •Valid driving license and flexibility to work shifts, rotating locations, and extended hours based on operational needs. <br> More<br> </li> </ul> <br> <br> </div>

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p> <p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p> <h4>Why this role matters</h4> <p>At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale. As our platform grows, so does the complexity of the problems we solve.</p> <p>Great product ideas are easy. Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.</p> <p>That's where this role comes in.</p> <p>As a Product Owner, you'll sit at the center of product delivery. You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.</p> <p>Your impact won't be measured by how many Jira tickets you create. It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.</p> <p>You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.</p> <p>If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.</p> <h4>What you'll do</h4> <li>Create clarity where others see complexity</li> <p>You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.</p> <li>Own squad readiness</li> <p>You'll make sure backlog items are ready before they enter development. Engineers shouldn't be discovering major requirements halfway through a sprint. You'll ensure the team has the context, detail, and alignment needed to deliver predictably.</p> <li>Help the team build the right things</li> <p>You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.</p> <li>Drive productive collaboration</li> <p>You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.</p> <li>Challenge unclear thinking</li> <p>When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions. Respectfully, but confidently.</p> <li>Reduce delivery friction</li> <p>You'll identify risks, dependencies, and gaps before they become problems. Your goal is to help the team spend less time clarifying work and more time delivering value.</p> <li>Protect quality and customer experience</li> <p>You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.</p> <li>Support successful launches</li> <p>You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.</p> <h4>Requirements</h4> <h4>Who you are</h4> <li>You bring structure without creating bureaucracy</li> <p>You love organization, but you know process should help teams move faster, not slow them down.</p> <li>You care about outcomes, not ticket completion</li> <p>Closing a story isn't success. Solving a customer problem is.</p> <li>You ask great questions</li> <p>You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.</p> <li>You communicate clearly</li> <p>You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.</p> <li>You thrive in cross-functional environments</li> <p>You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.</p> <li>You have strong product delivery experience</li> <p>You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.</p> <li>You're comfortable with technical concepts</li> <p>You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.</p> <li>You're comfortable with ambiguity</li> <p>You won't always receive perfect requirements or complete information. You're able to create clarity and move things forward without waiting for every answer.</p> <p>You'll likely stand out if you have experience with:</p> <li>B2B SaaS products</li> <li>Customer experience (CX) platforms</li> <li>Social listening or customer engagement tools</li> <li>CRM, CDP, analytics, or workflow products</li> <li>AI-powered products and automation</li> <li>Arabic-first or MENA-focused products</li> <li>Product analytics and adoption metrics</li> <h4>What success looks like</h4> <p>Within your first few months:</p> <li>Backlog items enter development with significantly fewer unanswered questions.</li> <li>Sprint planning becomes more predictable because work is properly prepared and understood.</li> <li>Engineers spend less time seeking clarification and more time building.</li> <li>Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.</li> <li>Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.</li> <li>Product releases are smoother because internal teams are prepared and aligned.</li> <li>Most importantly, customers receive better products because the team consistently understands the problem before building the solution.</li> <h4>What the hiring process will look like</h4> <li>Intro call with TA</li> <li>Interview with HM</li> <li>Case study</li> <li>Presentation interview</li> <li>Culture fit / offer</li> <p>At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement. We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.</p> <p>If that sounds like the environment where you do your best work, we'd love to meet you.</p></p><p></p>

<p>We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p><p>The Job in a Nutshell We are looking for a Senior Full-Stack Engineer to join the Optimization Team and take ownership of the internal tools we build for Foodics' sales, operations, and support functions. This role is highly hands-on and end-to-end you will own products from idea to production: frontend, backend, infrastructure, and the stakeholder conversations that shape what gets built. You will work as the engineering counterpart to a small, fast-moving team that ships internal systems used directly by the business, often without the luxury of detailed specs or established playbooks.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>4+ years of professional full-stack engineering experience with the receipts to back it up production systems you've shipped and supported.</li><li>Strong command of modern JavaScript/TypeScript across the stack: React on the frontend, Node.js/Express (or similar) on the backend.</li><li>Proficiency in SQL and hands-on experience with relational databases, especially PostgreSQL.</li><li>Real, day-to-day fluency with AI coding agents you treat them as production tools, understand their failure modes, and have shipped meaningful work with them.</li><li>Demonstrated ability to deliver complete products end-to-end without waiting for detailed requirements or product specs.</li><li>Comfortable owning infrastructure: deploying to a cloud provider (GCP, AWS, or Azure), managing secrets, and operating production services.</li><li>Strong written and verbal communication in English you will work with non-engineering stakeholders daily.</li><li>High-agency mindset: you close the loop without being asked twice and surface risks early.</li><li>Based in Egypt or Jordan with the legal right to work there.</li></ul><p>Nice to have</p><ul><li>Direct experience deploying and operating on Google Cloud Platform (Cloud Run, Cloud SQL, Secret Manager).</li><li>Familiarity with PostgREST, row-level security, and database-level authorization patterns.</li><li>Experience integrating with Salesforce, Saudi-specific APIs (Wathq, Nafath), or payment platforms.</li><li>Background in SaaS, FinTech, or operations-heavy companies.</li><li>Arabic language skills, for engaging with regional integrations and documentation.</li><li>Open-source contributions or public technical writing.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A high-growth startup company is looking for an agile, fast-learning Backend Engineer with 1 2 years of experience who thrives in a fast-paced, ever-changing environment and is eager to build reliable backend services while growing within the team. You'll work closely with senior engineers, product managers, and frontend teams to develop APIs, support and maintain existing applications and internal tools, adapt quickly to shifting priorities, and contribute to scalable backend solutions that power our products.</p><p>Responsibilities :</p><ul><li>Design, develop, and maintain backend services and APIs under guidance from senior engineers, adapting quickly as requirements evolve.</li><li>Support, maintain, and improve existing applications and internal tools fixing bugs, addressing tech debt, and keeping things running smoothly as the product evolves.</li><li>Build and maintain internal tools that help other teams (ops, support, product) work more efficiently.</li><li>Implement business logic and integrations that support product features, often under tight timelines.</li><li>Write clean, maintainable, and well-tested code following established backend standards.</li><li>Collaborate with frontend engineers, product managers, and designers adjusting quickly to new information and shifting priorities.</li><li>Assist in optimizing system performance, reliability, and security across both new and existing systems.</li><li>Participate actively in sprint planning, stand-ups, and code reviews, bringing energy and flexibility to the team's iterative process.</li><li>Contribute to CI/CD pipelines, deployments, and basic monitoring activities.</li><li>Troubleshoot and resolve backend issues quickly and calmly, in both development and production environments including legacy code you didn't originally write.</li><li>Respond to ad hoc requests for fixes, enhancements, or support on existing systems as business needs arise.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).</p><p>1 2 years of experience in backend development, ideally in a startup or fast-iteration environment.</p><p>Good proficiency in Node.js / JavaScript for backend services.</p><p>Experience building and consuming APIs (REST).</p><p>Comfortable working within and maintaining existing codebases, not just building from scratch.</p><p>Basic understanding of databases (SQL and/or NoSQL) and data modeling concepts.</p><p>Familiarity with cloud platforms (AWS, GCP, or Azure) is a plus.</p><p>Basic experience with Git and modern development workflows.</p><p>Strong working knowledge of Agile/Scrum methodologies, with genuine comfort handling changing requirements and rapid iteration.</p><p>Strong problem-solving mindset, adaptability, and willingness to learn quickly.</p><p>Good communication skills and ability to work in a collaborative, fast-moving team environment.</p><p></p></section>

<p>IKEA is all about people, and the interior design team inspires and surprises visitors by presenting and communicating the IKEA home furnishing offer with strong visual impressions that exceed visitors expectations. This will strengthen the IKEA Brand and convert more visitors into customers. To create relevant, functional, aesthetic, and commercial home furnishing solutions that contribute to positioning the IKEA Brand in the local market as the leader in life at home. Key Assignments: Use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes, and sales support areas that reflect the IKEA identity. Actively contribute to the gathering of insights from home visit interviews and translating this knowledge into locally relevant, functional, aesthetic, and commercial home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way. Contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations, and price levels to create a good tempo with distinct visual impressions. Secure high quality, simplicity, efficiency, and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices. Stay up-to-date and knowledgeable about home furnishing, retailing, and trends in order to contribute to workshops to generate creative ideas. Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Com&amp;In team and other functions. Respect routines and responsibilities, work together with Com&amp;In team and other functions, act quickly to exploit commercial opportunities, and understand the impact of your actions on the financial results. Keep visitors in mind when working on the shop floor, ensure disruption is minimized, and stay aware of the importance of safety and the visual impact for visitors at all times. Any security breaches must be notified concerned authority and manager. Be aware of all security-related emergency responses and follow the policy and procedures.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in Interior Design, Architecture, or a closely related field. Relevant experience in interior design and retail environments, with hands-on involvement in home furnishing implementation. Excellent communication skills in English. Proficient in relevant design software (e.g., AutoCAD, Revit). Strong visual competence with a keen eye for aesthetics and detail. Flexible and hands-on approach, with the ability to prioritize tasks and meet deadlines. Passion for home furnishing, retail, and understanding how people live at home; able to draw, visualize, and present ideas clearly. Confident in engaging and communicating effectively with different stakeholders in various situations. Enthusiastic team player who collaborates well with others. Ability to combine commercial thinking, aesthetic sense, and practical execution.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>IKEA is all about people, and the interior design team inspires and surprises visitors by presenting and communicating the IKEA home furnishing offer with strong visual impressions that exceed visitors expectations. This will strengthen the IKEA Brand and convert more visitors into customers. To create relevant, functional, aesthetic, and commercial home furnishing solutions that contribute to positioning the IKEA Brand in the local market as the leader in life at home. Key Assignments: Use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes, and sales support areas that reflect the IKEA identity. Actively contribute to the gathering of insights from home visit interviews and translating this knowledge into locally relevant, functional, aesthetic, and commercial home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way. Contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations, and price levels to create a good tempo with distinct visual impressions. Secure high quality, simplicity, efficiency, and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices. Stay up-to-date and knowledgeable about home furnishing, retailing, and trends in order to contribute to workshops to generate creative ideas. Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Com&amp;In team and other functions. Respect routines and responsibilities, work together with Com&amp;In team and other functions, act quickly to exploit commercial opportunities, and understand the impact of your actions on the financial results. Keep visitors in mind when working on the shop floor, ensure disruption is minimized, and stay aware of the importance of safety and the visual impact for visitors at all times. Any security breaches must be notified concerned authority and manager. Be aware of all security-related emergency responses and follow the policy and procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Degree in Interior Design, Architecture, or a closely related field. Relevant experience in interior design and retail environments, with hands-on involvement in home furnishing implementation. Excellent communication skills in English. Proficient in relevant design software (e.g., AutoCAD, Revit). Strong visual competence with a keen eye for aesthetics and detail. Flexible and hands-on approach, with the ability to prioritize tasks and meet deadlines. Passion for home furnishing, retail, and understanding how people live at home; able to draw, visualize, and present ideas clearly. Confident in engaging and communicating effectively with different stakeholders in various situations. Enthusiastic team player who collaborates well with others. Ability to combine commercial thinking, aesthetic sense, and practical execution.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Regional Coordination Technical Officer provides high-level coordination, administrative, and technical support to the MENA Regional Team, with primary support to the MENA Management Team (MMT) and wider Regional Management Team. The role supports the effective planning, coordination, and follow-up of regional priorities, meetings, strategic initiatives, internal communication, and regional and global reporting processes. The position plays an important role in facilitating collaboration between the MENA Regional Team, Country Offices, Head Office, and other stakeholders through strong information management, coordination, and administrative support across regional functions and initiatives. The role also provides coordination and technical support to operational support functions in the region, including Health, Access and Safety (HAS), through support to regional planning, trainings, reporting processes, compliance tracking, information management systems, and communication platforms. The position contributes to strengthening regional coordination, operational consistency, and timely follow-up across MENA while handling sensitive and confidential information with professionalism and discretion.</p><p>Generic Responsibilities</p><ul><li>Provide high-level executive and administrative support to the MENA Regional Team, including calendar management, prioritisation of engagements, meeting preparation, documentation, and follow-up on action points.</li><li>Coordinate internal communication, information sharing, and collaboration between the MENA Regional Team, Country Offices, and Head Office to support effective decision-making and implementation.</li><li>Prepare, consolidate, and maintain reports, trackers, briefing materials, presentations, and other management documentation as required.</li><li>Ensure effective information management, document control, and maintenance of relevant filing systems, databases, SharePoint sites, and communication platforms.</li><li>Coordinate logistical and administrative arrangements for regional meetings, workshops, seminars, missions, and other regional events.</li><li>Monitor follow-up on key management actions, deadlines, compliance requirements, and reporting commitments across relevant functions.</li><li>Handle confidential and sensitive information with discretion and professionalism.</li><li>Identify opportunities to improve administrative, coordination, and information management processes within the regional team.</li><li>Compliance and adherence to NRC policies, guidance, and procedures, with specific responsibility for administrative and coordination processes.</li></ul><p>Specific responsibilities:</p><ul><li>Coordinate MENA management meetings, strategy sessions, governance processes, trainings, and regional workshops, including agenda development, logistical arrangements, documentation, stakeholder communication, and follow-up on agreed actions.</li><li>Provide direct coordination and administrative support to MENA Regional Team senior managers, including management of complex calendars, correspondence, priorities, and follow-up on key leadership actions.</li><li>Maintain regional information management systems and coordination tools, including organisational charts, contact lists, distribution groups, SharePoint pages, communication platforms, planning calendars, and relevant regional trackers, ensuring information remains accurate and up to date.</li><li>Prepare executive briefings, presentations, management summaries, reports, compliance trackers, and other materials for engagement with Country Offices, Head Office, and external stakeholders.</li><li>Support coordination and follow-up of regional operational priorities, including Health, Access and Safety (HAS) planning processes, reporting requirements, training coordination, meetings, and related documentation, in collaboration with the Regional Team, Country Offices, and Head Office.</li><li>Support regional monitoring and follow-up related to key compliance requirements, information-sharing processes, and relevant incident and operational tracking systems, escalating administrative matters as required.</li><li>Plan and facilitate induction programmes for senior staff and regional team members, and provide support to crisis management teams, regional emergency coordination, organisational change processes, and cross-functional projects as delegated by line management.</li></ul><p>Scale and scope of the position</p><p>Information of the scope of the position to be inserted in the table below. This is applicable only for roles graded as 8 and above e.g. a function manager/specialist at CO level or when allocated a project budget)</p><p>Financial responsibility: n/a</p><p>Resources responsibility: n/a</p><p>Critical interfaces</p><p>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Provide brief information on roles with relevant interfaces and what is required for this position. Eg what interfaces is important in order to ensure work is aligned with the global NRC requirements.</p><ul><li>MENA Regional Management Team to support executive coordination, decision-making, and follow-up on regional priorities.</li><li>Regional Head of Operational Support and Regional Head of HAS to support planning, reporting, compliance tracking, and operational coordination.</li><li>Country Office Management Groups and HAS teams across MENA to coordinate reporting, planning, trainings, compliance tracking, and operational follow-up.</li><li>Relevant Head Office departments (HAS, Operations Support, P&amp;O, Finance, Security) to ensure alignment with global policies, systems, standards, and reporting requirements.</li><li>Jordan Country Office support functions to coordinate local administrative support, travel, logistics, facilities, and hosting arrangements.</li><li>External service providers, venues, and relevant authorities as required to support meetings, travel, trainings, and regional administrative processes.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Generic professional competencies</p><ul><li>Minimum 3 years of relevant experience in coordination, executive support, operations, programme support, or organisational management within an international organisation, humanitarian or development agency, diplomatic mission, multilateral institution, NGO, or similar complex operating environment.</li><li>Strong skills in information management, reporting, planning, and the preparation of management documentation and executive briefings.</li><li>Ability to work independently, manage multiple priorities, and exercise sound judgement with limited supervision.</li><li>Relevant academic background in Business Administration, Management, International Relations, Public Administration, or a related field.</li></ul><p>Context related skills, knowledge and experience</p><ul><li>Experience supporting governance processes, operational planning, compliance tracking, information management, and organisational reporting.</li><li>Strong stakeholder management and coordination skills, with the ability to work effectively across geographically dispersed teams and organisational levels.</li><li>Excellent written and verbal communication skills in English.</li></ul><p>Behavioural competencies</p><ul><li>Planning and delivering results</li><li>Working with people</li><li>Communication with impact and respect</li><li>Coping with change</li><li>Analysing and solving problems.</li><li>Managing resources to optimise results.</li></ul><p>What we offer:</p><ul><li>Eligibility: This recruitment is open to internal candidates only.</li><li>Duty station: Amman, Jordan.</li><li>Contract: Fixed-term contract until 31 December 2026, with possibility of renewal based on performance, funding, and the need for the position.</li><li>Travel: up to 5%</li><li>Deadline for applications: 02 July 2026</li><li>Salary/benefits: Grade 6 According to NRC Jordan salary scale and terms and conditions. Please refer to the Job Description for additional details.</li></ul><p>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</p><p>Important information about the application process</p><ul><li>Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace. Use your official email address when applying. Submit your application and CV in English, taking care to attach your latest CV.</li><li>We receive many applications for each vacant position and so only shortlisted candidates will be contacted.</li><li>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.</li><li>Unsolicited applications not related to this specific job advertisement will not be considered.</li></ul><p></p></section>

<p><h4>About us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of service overview</h4> <p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p> <h4>Business unit overview</h4> <p>Middle East Assurance Center of Excellence is the PwC ME’s assurance alternative delivery setup. Since launching in 2013, the delivery center has been providing a broad range of services to the Assurance business enabling growth and value creation by driving new ways of working to deliver quality and operational efficiency.</p> <p>Our center of excellence was established to help the business meet unique resource and service delivery needs, become more competitive in the market and to enhance our value proposition - to our clients and our people.</p> <h4>How you’ll contribute</h4> <p>As an External Audit Remote Team Member Senior Associate at our Assurance alternative delivery center, you will provide virtual client engagement assistance for our key clients across the region, gaining wide exposure to the GCC market and contributing in delivering the best service to our clients.</p> <p>You’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your responsibilities include but are not limited to:</p> <ul> <li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li> <li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li> <li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li> <li>Testing the client organization's internal controls and processes.</li> <li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li> <li>Taking accountability for researching and understanding key facts on the client’s industry information before the engagement begins.</li> <li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li> <li>Taking full ownership of external file completion.</li> <li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li> <li>Reviewing the work of the associate levels and providing them on-job training, coaching and timely constructive feedback to help them grow in their career.</li> <li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li> <li>Having an understanding in business development activities to help identify and research opportunities on new or existing clients along with building and maintaining strong relationships with clients.</li> <li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li> <li>Taking part in the digital initiatives and upskilling areas which aligns most with your team’s business needs.</li> <li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li> </ul> <h4>What you’ll bring</h4> <p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p> <ul> <li>A bachelor's degree in accounting, finance or any other related academic major.</li> <li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li> <li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li> <li>Experience in auditing banking or insurance clients is considered an asset.</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li> <li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li> <li>Business development and client relationship building skills.</li> <li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li> <li>Excellent project management skills.</li> <li>Experience in applying the international standards on auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li> <li>Commitment to valuing differences and working alongside diverse people and perspectives.</li> <li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li> <li>Experience in the design of engagement procedures based on risk and materiality.</li> <li>Previous experience in coaching and leading engagement teams.</li> <li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or Manager.</li> </ul> <h4>How you’ll make a difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why you’ll love working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<p><h4>About us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of service overview</h4> <p>At PwC, our Tax & Legal Services teams provide clients with strategic advice on tax planning, compliance, and regulatory matters. We support organisations in navigating complex tax and legal frameworks while optimising their tax positions. As new tax regimes continue to emerge across the Middle East, this area is becoming increasingly important for businesses, with significant implications for operations and overall profitability.</p> <h4>TLS business unit overview</h4> <p>Clients & Markets within TLS are responsible for shaping and driving the firm’s growth agenda across the region. Working closely with business unit stakeholders and specialist teams, Clients & Markets plays a critical role in originating and supporting key client opportunities to shape compelling value propositions, and bring the right capabilities together to deliver measurable outcomes for our clients.</p> <h4>How you’ll contribute</h4> <p>As a Senior Associate - Clients and Markets, you will be proactive and assist the team in implementing the firm’s strategy that focuses on key clients, industries, and markets. Working alongside the broader Clients & Markets team, you will collaborate with our partners and their teams in tracking the performance and progress of the business across markets to achieve the firm's objectives.</p> <ul> <li>Work with the Clients & Markets function to deliver infrastructure such as financial performance analysis, industry and client analysis, market share and competitor SWOT analysis and thought leadership to develop an account management plan.</li> <li>Collaborate with colleagues across different teams within our Clients & Markets team to bring our clients high value solutions.</li> <li>Work closely with the partners and directors in developing account strategy and support them in driving the account management activities.</li> <li>Prepare various executive level presentations such as account plans, industry/sector summaries.</li> <li>Prepare performance summaries for accounts and industries using revenue, opportunity, backlog data on monthly/quarterly basis.</li> <li>Support the teams in developing client, industry and country profiles using various research tools, databases and online research.</li> <li>Track the latest regulatory changes and market trends that impact our clients from a tax and legal perspective and support the engagement teams in developing a go-to-market strategy.</li> <li>Participate and drive various meetings/calls related to priority accounts, industries and countries.</li> <li>Support lead partners, industry leaders in monitoring the performance of their respective areas on a monthly/quarterly basis.</li> <li>Create and maintain reports and dashboards using Salesforce, PowerPoint, and Excel sheets.</li> <li>Manage various initiatives in collaboration with the marketing team such as client workshops, webinars, seminars, external and internal events.</li> </ul> <h4>What you’ll bring</h4> <ul> <li>You will be a highly motivated and high performing individual with the ability to be flexible and adaptive on a daily basis.</li> <li>Excellent communication (verbal and written) skills.</li> <li>Excellent organisational, time management, quality management, and project management skills with the ability to prioritise workload, work with senior stakeholders and perform under pressure.</li> <li>Technical knowledge and experience in evaluating tender responses are advantageous.</li> <li>Education: Bachelor's degree or equivalent.</li> <li>Years of experience: 4+ years in business development.</li> <li>Fluency in spoken and written English is essential.</li> <li>Previous experience in strategy consulting or management consulting is a plus.</li> <li>Excellent PowerPoint skills, as well as proficiency in Microsoft Office.</li> <li>Proficiency in Salesforce is an advantage.</li> </ul> <h4>How you’ll make a difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why you’ll love working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Provide a warm, engaging welcome to all guests and visitors at the hotel.<br> Maintain a good relationship with all taxi drivers.<br> Ensure the traffic of front entrance is in good order at all times.<br> Ensure the front entrance is clean and tidy, paying special attention to all glass areas and the main doors as well as emptying ashtrays when required.<br> Ensure all happenings or accidents at the front entrance are reported to the Guest Service Manager in a timely manner.<br> Organize taxis for all in-house guests and patrons.<br> Ensure all patrons’ or guests’ cars are parked properly with care.<br> Make guests aware of any dents/scratches before issuing of valet ticket.<br> Liaise with valet staff for parking and collecting of cars.<br> Ensure a high awareness of security at all times.<br> Be aware of all functions that are taking place in the hotel and direct guests to the correct destination.<br> Display an attitude of friendliness, courtesy and sincerity to all guests (both internal and external), making them feel welcome and at ease.<br> Maintain amicable and co-operative working relations with other departments in the hotel.<br> Comply with all health and safety legislation, using working practices that are safe and sensible to your colleagues and to yourself.<br> Be aware of the departmental schedule and always be on time for duty.</p> <h4>Qualifications</h4> <p>Proficient in English (verbal and written).<br> Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.<br> Must be flexible in terms of working hours and willing to work overnight.<br> Prior experience in customer service an asset.</p> <h4>Additional information</h4> <p>Experience is an asset.<br> Prior experience working with Opera or a related system.<br> Strong interpersonal and problem-solving abilities.<br> Fluency in English; additional languages are a plus.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Deadline for Applications</b></p><br><br><br><br><br><br><br><br>July 10, 2026<p><b>Grade</b></p><br>NOA<p><b>Staff Member / Affiliate Type</b></p><br><br><br><br><br><br><br><br>National Professional Officer<p><b>Reason</b></p><br>Temporary &gt; Temporary Assignment/ Appointment<p><b>Hardship Level</b></p><br><br><br><br><br><br><br><br>A (least hardship)<p><b>Family Type</b></p><br><br><br><br><br><br><br><br>Family<span><span><span><span><span><span><span><span><span>&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;</span></span></span></span></span></span></span></span></span><p><b>Residential location (if applicable)</b></p><br><br><br><br><br><br><br><br><p><b>Target Start Date</b></p><br><br><br><br><br><br><br><br>2026-07-01<p><b>Target End Date</b></p><br><br><br><br><br><br><br><br>2026-12-31<p><b>Standard Job Description</b></p><br><p>Assistant Community-Based Protection Officer<br>Organizational Setting and Work Relationships<br>The Assistant Community-Based Protection Officer is a member of the Protection Unit in a Country Operation and may report to the Protection Officer, Community-Based Protection Officer, or another more senior staff member in the Protection Unit. Under the overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, the Assistant Community-Based Protection Officer works directly with communities of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities. The incumbent may have direct supervisory responsibility for part of the protection and/or support staff and supports the application of community-based protection standards, operational procedures and practices in community-based protection delivery at the field level. To fulfil this role the Assistant Community-Based Protection Officer is required to spend a substantial percentage of the workday outside the office, building and maintaining networks within communities of persons of concern (PoC). The development and maintenance of constructive relationships with PoC that measurably impact and enhance protection planning, programming and results form the core of the work of the incumbent. S/he also supports the designing of a community-based protection strategy by ensuring that it is based on consultation with PoC.</p><br><p><br>All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.</p><br><p><br>Duties<br>- Be fully informed about community structures and the protection and security situation of the PoC and develop strong links with a cross-section of members of refugee/IDP/stateless communities, using an AGD approach.<br>- Through relationships with PoC and network of partners stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to senior management.<br>- Ensure that the perspectives, capacities, needs and resources of the PoC are reflected in the protection strategy, planning processes and operations plan addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, and marginalized groups.<br>- Support a consultative process with government counterparts at local levels, partners and PoC to develop and implement integrated strategies that address the key protection priorities, including, for example, child protection, education and GBV, and solutions approaches.<br>- Provide technical guidance and support to UNHCR and partners and implement and oversee Standard Operating Procedures (SOPs) on all community-based protection related issues.<br>- Support the design, implementation and evaluation of protection centred and solutions oriented programming with implementing and operational partners guaranteeing that community-owned activities are integrated.<br>- Support communities in establishing representation and coordination structures<br>- Promote confidence building and conflict resolution among PoC, authorities and host communities.<br>- Maintain protection presence through regular field missions and reports, making direct contact with PoC, host communities, local authorities and partners. In operations applying the humanitarian cluster system, contribute the development of an AGD-compliant strategy on which the response of the Protection Cluster is grounded and covers all assessed and prioritized protection needs of the affected populations.<br>- Support the Operation's work to fully integrate the protection strategy into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF), the Humanitarian Country Team's common humanitarian action plan where applicable.<br>- Contribute to the Protection team's information management component which: provides disaggregated data on PoC and their problems; researches, collects and disseminates relevant protection information and good practices to enhance protection delivery and provide technical advice if necessary.<br>- Support the inclusion of participatory, community-based protection and AGD approaches in strategies and plans in the Country Operation.<br>- Support community understanding of UNHCR's commitment to deliver on accountability and quality assurance in its response.<br>- Support PoC to develop structures that enhance their participation and protection.<br>- Contribute to the design of project submissions and the budget for endorsement by the supervisor.<br>- Intervene with authorities on community-based protection issues.<br>- Negotiate with local counterparts, partners and PoC.</p><br><p>-&nbsp;Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).<br>- Perform other related duties as required.<br>Minimum Qualifications</p><br><p>Years of Experience / Degree Level<br>For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree<br>Field(s) of Education<br>International Development, Cultural Studies, Human Rights,<br>International Social Work, Social Science, Political Science,<br>Anthropology, International Law</p><br><p>or other relevant field.</p><br><p><br>Certificates and/or Licenses<br>Not specified<br>Relevant Job Experience<br>Essential<br>Some professional working experience.in the areas of community services, social work (e.g., gender, GBV programs, women's empowerment and protection, work with refugees) or/and human rights or related tasks in government, NGO or international organisation.<br>Desirable<br>Proven communication skills, both oral and written. Demonstrated knowledge of community communication and engagement approaches. Understanding of and demonstrated competencies in forced displacement and protection, particularly GBV prevention and response, child protection, education, gender equality, and the application of the Age, Gender and Diversity Policy.<br>Functional Skills<br>PR-Refugee Protection Principles and Framework<br>IT-Computer Literacy<br>DM-Database Management<br>PR-Coordination in Forced Displacement situations<br>PR-Child Protection Prevention and Response Programming<br>PR-Gender Equality<br>PR-Age, Gender and Diversity (AGD)<br>PR-Gender Based Violence (GBV) prevention programming<br>PR-Gender Based Violence (GBV) response programming<br>(Functional Skills marked with an asterisk* are essential)<br>Language Requirements<br>For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.<br>For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.<br>For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.</p><br><p><br>All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.<br>As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.</p><br><p><br>This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.</p><br><p><b>Desired Candidate Profile</b></p><br><br><br><br><br><br><br><br>Essential<br>Some professional working experience.in the areas of community services, social work (e.g., gender, GBV programs, women’s empowerment and protection, work with refugees) or/and human rights or related tasks in government, NGO or international organisation.<br>Desirable<br>Proven communication skills, both oral and written. Demonstrated knowledge of community communication and engagement approaches. Understanding of and demonstrated competencies in forced displacement and protection, particularly GBV prevention and response, child protection, education, gender equality, and the application of the Age, Gender and Diversity Policy.<br>Operational context<br>The Assistant CBP Officer will report to the Senior Protection Officer (SPO) in the Protection Service in UNHCR, RB MENA. The MENA region’s protection strategy is geared towards strengthening refugee protection by maintaining dialogue and engagement with government counterparts in ensuring protection space for displaced people. Ensuring access to safety, maintaining a favourable protection environment and implementing the routes-based approach are corporate priorities within the region.<br>Under the overall director of the SPO, the incumbent will support the bureau’ efforts to fulfil UNHCR’s mandate and associated obligations on community-based protection based on policy and guidance. S/he assists operations with the development of protection strategies that include quality, timely and effective community-based protection responses that are in line with UNHCR policy and guidance and ensures that they are implemented in an age, gender and diversity inclusive manner. S/he also works with operations to ensure corporate approaches, such as the routes-based approach, and the inclusion agenda are incorporated in the strategy as well as all related approaches and plans. <br>The Assistant CBP Officer ensures that forcibly displaced and stateless people of all ages, gender and diversity groups are involved in making decisions that affect them, whether in accessing their rights or in identifying and implementing appropriate solutions to their problems. <br>To undertake this role effectively, the incumbent will need to build and maintain effective interfaces with other relevant teams within the Bureau (including programme; PI and external relations; IM) and with Division of International Protection and Solutions DIPS, communities of concern, authorities, protection and assistance partners as well as a broader network of stakeholders who can contribute to enhancing protection and achieving solutions.<p><b>Functional Clearance</b></p><br><br><br><br><br><br><br><br>This position doesn't require a functional clearance<u><b><b>Required languages (expected Overall ability is at least B2 level)</b></b></u><br><br><br><br><br><br><br><p>,</p><br><p>,</p><br><u><b><b>Desired languages</b></b></u><br><br><br><br><br><br><br>Arabic<p>,</p><br><p>,</p><br><p><b>Additional Qualifications</b></p><br><br><br><br><br><br><br><br><p><i>Skills</i></p><br>DM-Database Management, IT-Computer Literacy, PR-Accountability to Affected People - Principles and Framework, PR-Age, Gender and Diversity (AGD), PR-Child Protection Prevention and Response Programming, PR-Community-based Protection - Community engagement and capacity building, PR-Community-based Protection - Principles and methodologies, PR-Community Empowerment Projects, PR-Community Mobilisation, PR-Coordination in Forced Displacement situations, PR-Gender Based Violence (GBV) prevention programming, PR-Gender Based Violence (GBV) response programming, PR-Gender Equality, PR-Refugee Protection Principles and Framework<p><i>Education</i></p><br>Bachelor of Arts: Anthropology, Bachelor of Arts: Cultural Studies, Bachelor of Arts: Human Rights, Bachelor of Arts: International Development, Bachelor of Arts: International Law, Bachelor of Arts: International Social Work, Bachelor of Arts: Political Science, Bachelor of Arts: Social Science<p><i>Certifications</i></p><br><p><i>Work Experience</i></p><br><br><br><br><br><br><br><br><p><b>UNHCR Salary Calculator</b></p><br><br><br><br><br><br><br><br><p><span><span><span><span>https://icsc.un.org/Home/SalaryScales</span></span></span></span></p><br><p><b>Other information</b></p><br><br><br><br><br><br><br><br>No additional information </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The incumbent will support Agile delivery, product backlog management, quality assurance, vendor performance monitoring, project documentation, and progress reporting.<br> Work Location<br>HQA<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>Scope of work The Business Analyst will serve as the primary link between healthcare stakeholders, the EMR vendor, and internal technical teams to ensure the successful delivery of the Electronic Medical Records (EMR) system. The role is responsible for eliciting, analyzing, documenting, and validating business, clinical, and functional requirements; conducting business process analysis and Fit-Gap assessments; developing functional specifications and other product documentation; and ensuring that proposed solutions align with UNRWA’s operational and clinical workflows. The Business Analyst will also support solution design, review system configurations, coordinate business validation activities, including System Integration Testing (SIT) and User Acceptance Testing (UAT), and facilitate the resolution of functional issues. Throughout the project lifecycle, the incumbent will work collaboratively with stakeholders to ensure that business needs are accurately translated into high-quality, user-centered digital health solutions that support UNRWA’s strategic objectives. Specific Outputs/Tasks include but not limited to: Key Responsibilities 5.1 Business and Technical Requirements • Engage healthcare professionals, business users, technical teams, and other stakeholders to elicit, analyze, validate, and document business, clinical, operational, and technical requirements. • Translate business and clinical requirements into functional specifications, system requirements, user stories, use cases, process flows, and acceptance criteria. • Ensure that requirements are clear, complete, feasible, testable, prioritized, and aligned with the EMR project objectives. • Maintain requirements traceability from initial identification through development, testing, acceptance, and implementation. • Analyze current clinical and administrative workflows and recommend improvements, standardization, and process optimization. • Identify and document functional gaps, dependencies, assumptions, constraints, and non-functional requirements, including performance, security, availability, usability, and interoperability. 2.2 Agile and Product Backlog Management • Support the Product Lead/Product Owner in establishing, maintaining, and prioritizing the EMR product backlog. • Develop and refine user stories, acceptance criteria, technical tasks, and backlog items in collaboration with business users, technical teams, and the vendor. • Ensure backlog items meet agreed readiness criteria before being included in a sprint. • Facilitate or support Agile/Scrum events, including backlog refinement, sprint planning, daily coordination meetings, sprint reviews, demonstrations, and retrospectives. • Monitor sprint commitments, deliverables, dependencies, impediments, and completion against agreed acceptance criteria. • Support the Product Lead in reviewing and accepting completed backlog items and identifying items requiring rework. • Ensure that sprint outcomes, decisions, action points, and lessons learned are properly documented and followed up. 2.3 System Development Lifecycle • Apply sound knowledge of the full system development lifecycle, including discovery, requirements analysis, solution design, development, integration, testing, deployment, stabilization, and post-implementation support. • Review solution designs and technical specifications to confirm alignment with approved business requirements. • Support change-control processes by assessing the business, technical, schedule, and resource implications of proposed changes. • Coordinate requirements clarification between stakeholders and the vendor throughout the development lifecycle. • Identify delivery risks, gaps, and inconsistencies at an early stage and escalate them to project management with recommended actions. 2.4 Vendor and Deliverables Management • Serve as a key coordination point between the EMR project team and the vendor for requirements, deliverables, testing, and implementation activities. • Review vendor deliverables against contractual requirements, approved specifications, user stories, acceptance criteria, and the agreed implementation plan. • Track vendor commitments, deliverables, action items, defects, dependencies, and due dates. • Participate in vendor meetings, technical discussions, demonstrations, sprint reviews, and deliverable-acceptance activities. • Identify deviations from approved requirements, quality standards, or delivery timelines and support their resolution and escalation. • Maintain clear records of vendor decisions, clarifications, commitments, and outstanding actions. 2.5 Integration and Data Migration • Support the analysis and documentation of integration requirements between the EMR and relevant corporate, clinical, laboratory, reporting, and administrative systems. • Document interface requirements, data flows, data ownership, business rules, field mappings, validation rules, and error-handling requirements. • Collaborate with technical teams and the vendor to ensure secure, reliable, and accurate data exchange. • Support data migration planning, including data mapping, cleansing rules, validation criteria, reconciliation, and migration testing. • Participate in the validation of migrated data and integrated workflows to confirm completeness, accuracy, and usability. 2.6 Testing and Quality Assurance • Develop and maintain test strategies, test plans, test scenarios, test cases, test scripts, and expected results based on approved requirements and acceptance criteria. • Coordinate and support functional testing, integration testing, regression testing, system testing, and user acceptance testing. • Work with healthcare professionals and business users to prepare and execute user acceptance testing. • Record, classify, prioritize, and track defects through resolution, retesting, and closure. • Collaborate with quality assurance teams and the vendor to ensure that the EMR meets functional, clinical, technical, usability, and performance requirements. • Maintain traceability between requirements, test cases, defects, and acceptance decisions. • Support the preparation of test completion reports and recommendations for release readiness and production deployment. 2.7 Implementation, Training, and User Adoption • Support implementation, pilot, rollout, stabilization, and post-go-live activities. • Assess implementation readiness and identify operational, technical, training, and change-management gaps. • Develop user guides, standard operating procedures, training materials, quick-reference guides, and other user-support documentation. • Support or conduct training sessions for end users, super users, and system administrators, as applicable. • Gather and analyze end-user feedback and recommend corrective actions and system improvements. • Provide functional support during implementation and facilitate the timely resolution of user concerns and system issues. • Support adoption monitoring and document lessons learned from pilot and rollout activities. 2.8 User Experience and Usability • Collaborate with UX/UI designers, healthcare professionals, and the vendor to ensure that system interfaces support efficient and intuitive clinical workflows. • Review wireframes, prototypes, and system demonstrations against approved requirements and usability principles. • Facilitate user-feedback sessions and document recommendations for improving system usability, accessibility, and workflow efficiency. • Ensure that approved UX/UI decisions are reflected in the backlog and traced through development and testing. 2.9 Project Reporting and Documentation • Prepare and maintain project documentation, including requirements specifications, process maps, user stories, acceptance criteria, decision logs, meeting minutes, action trackers, test reports, and implementation records. • Support the preparation of weekly, monthly, management, donor, and governance reports. • Monitor and report on backlog status, sprint progress, vendor deliverables, testing progress, defects, risks, issues, dependencies, and milestones. • Maintain project risks, issues, assumptions, dependencies, and decision logs, and follow up on agreed mitigation actions. • Prepare presentation materials, dashboards, status summaries, and decision papers for project governance bodies and management. • Ensure that project documentation is accurate, current, properly version-controlled, and stored in the designated repository.<br> Qualifications/special skills<br>Bachelor's Degree in computer science, information systems, software engineering, health informatics, business information technology, or a related field. Professional certification in business analysis, Agile/Scrum, product ownership, project management, or software testing is highly desirable. Scrum Product Owner, Scrum Master, PMI-PBA, CBAP, PRINCE2, PMP, or equivalent certification would be an asset. Minimum seven (6) years of relevant professional experience. • Relevant professional experience in technical business analysis, digital transformation, software implementation, or information systems projects. • Demonstrated hands-on experience across the system development lifecycle. • Strong practical experience with Agile/Scrum delivery and product backlog management. • Proven experience developing user stories, acceptance criteria, functional specifications, process flows, and test cases. • Experience facilitating backlog refinement, sprint planning, sprint reviews, demonstrations, and retrospectives. • Experience coordinating vendors and reviewing vendor deliverables against agreed requirements and acceptance criteria. • Practical experience in system testing, defect management, quality assurance, and user acceptance testing. • Experience with system integrations, APIs, data mapping, or data migration is highly desirable. • Experience in EMR, healthcare information systems, or other complex enterprise systems is strongly preferred. • Experience preparing management reports, project documentation, presentations, and governance materials.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 for every fully completed month. • The duration of the Contract is for 12 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Senior Project Manager (Health Info Sys).<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><b>Job Title </b>Technical Support Engineer Job Scope The Technical Support Engineer is accountable for addressing technical issues in a timely and efficient manner and maintaining strong relationships with partners and end users ensuring full satisfaction at all times. Main Duties and Responsibilities • Analyze technical issues based on defined support processes and procedures and report actions accordingly • Attend to technical issues raised by partners and end users in a timely and efficient manner • Maintain strong relationships with partners and customers • Ensure constant and effective communication with assigned vendors securing full support on technical issues • Respond to after-hours support queries during assigned rotations and escalate issues if needed</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor s degree in Computer Science or any other related field Experience At least 3 years of relevant experience preferably as an ATM Engineer.</p>

<p><h4>Description</h4> <p>A leading global pharmaceutical company is seeking a Director, Data & Analytics to take ownership of the strategy, architecture, delivery, and operational performance of its Data & Analytics function. This is a hands-on leadership role overseeing the enterprise data platform, the data products the business relies on, and the team behind them, setting technical direction, delivery standards, and investment priorities while staying personally engaged in key architecture and design decisions. The ideal candidate combines strong technical credibility with senior leadership experience, and will be directly accountable for making the platform AI-ready, ensuring data is governed, traceable, and model-grade to support regulated AI deployment.</p> <h4>Responsibilities:</h4> <p><strong>1. Platform architecture & engineering leadership:</strong><br> Own the enterprise data platform, Azure Data Lake Storage Gen2, Databricks lakehouse (Medallion architecture), Power BI, and Unity Catalog, ensuring it is architecturally sound, standardized, reliable, and engineered to scale.<br> Set and enforce platform engineering standards: ingestion patterns, transformation conventions, Medallion layer contracts, data quality gates, Bronze-to-Gold promotion criteria, and the CI/CD framework that delivers all of it.<br> Own the Unity Catalog governance model, RBAC, lineage, business glossary, and metric definitions, as the platform-enforced foundation for trusted data.<br> Drive the platform roadmap from current state to target, sequencing technical debt remediation, new capability build-out, and platform readiness for downstream AI and analytics demand.<br> Personally lead design reviews and architecture decisions for the platform, engaging directly with the engineering team on complex technical problems where senior technical judgment is required.<br> Own data platform observability and operational excellence, pipeline reliability, SLA adherence, incident response, and data quality monitoring.</p> <p><strong>2. Delivery & data products:</strong><br> Run the D&A delivery programme, from source ingestion and pipeline engineering through to analytics, semantic layer, and data product delivery for business functions.<br> Set and enforce delivery standards: sprint cadence, code review, documentation, testing, validation, and release management practices that govern all team output.<br> Define and own data SLAs to the business, pipeline refresh frequency, availability, and incident response commitments, and ensure delivery is held against them.<br> Own the data integration roadmap, prioritising ingestion of new source systems into the lake in alignment with business demand and platform readiness.<br> Manage complex integration challenges across source systems, engaging directly on technical constraints, working with upstream owners, and designing solutions that align data latency and refresh frequency with business needs.<br> Own the portfolio of data products, datasets, semantic models, and analytics deliverables, ensuring each is documented, well-understood, and fit for the business question it answers.<br> Define and own the standard for what a Gold-layer data product must satisfy to be AI-ready, distinguishing analytics-grade from model-training-grade, with explicit criteria covering completeness, label integrity, statistical consistency, and lineage traceability.</p> <p><strong>3. Data governance & quality:</strong><br> Design and operate the data governance operating model, data ownership, stewardship, quality standards, business glossary, and metric definitions.<br> Embed data quality gates into Medallion layer promotion, making quality a precondition of Bronze-to-Gold progression, with measurable thresholds and clear remediation paths.<br> Own data lineage visibility across the platform so business users can trace the provenance of every number they rely on, end-to-end from source to dashboard.<br> Lead the technical evaluation, selection, and implementation of enterprise data catalogue tooling, including integration with Unity Catalog and the platform metadata layer.<br> Embed appropriate data handling, validation, and audit-trail practices for regulated data domains, partnering with Quality, Regulatory, and Legal to ensure compliance requirements are met by design.<br> Establish data quality measurement as a managed practice, KPIs, dashboards, periodic review, and accountability with data owners.<br> Establish data lineage and provenance practices that satisfy AI explainability and regulatory auditability requirements, including GxP-compliant audit trails for Quality, Manufacturing, and Regulatory AI use cases.</p> <p><strong>4. Team leadership & capability development:</strong><br> Lead, hire, and develop the D&A team, Data Engineers, Analytics Engineers, BI Developers, and Business Analysts, sequencing hires in alignment with the platform roadmap and delivery demand.<br> Define and evolve the role design, skills profile, and career framework for the team within the broader Data & AI CoE structure.<br> Set the team's performance culture: clear ownership, high engineering standards, fast feedback, continuous learning, and documentation as a team discipline.<br> Coach and develop team members directly, identifying high-potential individuals, investing in their technical and leadership growth, and building bench strength across roles.<br> Manage team capacity and allocation across the platform roadmap and business delivery demand, ensuring focus stays on high-value work aligned to strategic priorities.<br> Set the engineering craft culture, code review, design review, pairing, and shared technical standards, that lifts the technical quality of all team output.</p> <p><strong>5. Business partnership & vendor engagement:</strong><br> Serve as the senior D&A point of contact for business function leadership, translating business data needs into platform and delivery priorities.<br> Build credibility with business stakeholders through reliable, consistent delivery, data products that are well-understood, well-documented, and match business expectations.<br> Communicate proactively on platform status, delivery commitments, risks, and trade-offs, ensuring stakeholders have a current view and surfacing issues early.<br> Represent D&A in cross-functional planning forums, ensuring the data foundation perspective is present in enterprise architecture, application, and AI investment decisions.<br> Manage operational vendor and partner relationships for the data platform, Databricks, Microsoft Azure, Power BI, and implementation or augmentation partners.</p> <h4>Requirements</h4> <p>Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or related discipline.<br> Master's degree in Data Science, Computer Science, Business Administration, or related field is preferred.<br> Relevant certifications in cloud data platforms (e.g., Azure Data Engineer, Databricks Certified Data Engineer Professional) are preferred.<br> Minimum 10 years of progressive experience in data engineering, data platform, or enterprise analytics roles.<br> Minimum 5 years in a senior leadership role with direct team management accountability, hiring, developing, and performance managing a multi-disciplinary technical team.<br> Proven hands-on production experience with Databricks (Delta Lake, Unity Catalog) and Azure data services at platform-design and engineering-lead level.<br> Proven track record building or substantially remediating a cloud-native data platform in a complex, multi-source enterprise environment.<br> Experience with Medallion/lakehouse architecture patterns in production.<br> Experience designing data products and platform capabilities for AI/ML consumption, including Feature Store design, training dataset engineering, and ML data lineage is preferred.<br> Experience working at the interface of a data platform team and an AI/ML team, translating model requirements into data infrastructure specifications and owning the data readiness handoff is preferred.<br> Experience leading a data governance or catalogue implementation, from design through to business adoption.<br> Life sciences, pharmaceutical, or other regulated industry experience is preferred.</p> <h4>Skills:</h4> <p><strong>Technical competencies:</strong><br> Data platform architecture<br> Data engineering, pipeline design & CDC patterns<br> Data modelling, transformation & engineering standards<br> Data governance, quality & catalogue<br> Analytics & BI delivery<br> MLOps & ML platform foundations<br> Delivery management & agile methods</p> <p><strong>Platform & technical skills:</strong><br> Deep practical expertise in Azure data services: ADLS Gen2, Azure Data Factory, Azure DevOps.<br> Hands-on production experience with Databricks, Delta Lake, notebooks, Unity Catalog, MLflow.<br> Strong understanding of incremental load and CDC patterns across enterprise source systems (SAP, Veeva, SuccessFactors, and similar).<br> Power BI at the semantic layer level, understanding how the semantic layer should be designed for enterprise scale.<br> CI/CD for data pipelines, practical implementation at production scale.<br> Data quality frameworks, profiling, expectation testing, alerting, and remediation workflows.<br> Working knowledge of modern data governance tooling: Unity Catalog, Collibra, Purview, or DataHub.</p> <p><strong>Leadership & business skills:</strong><br> Credible with both technical teams and senior business stakeholders.<br> Strong delivery discipline, owns commitments, communicates risks early, and sizes work realistically.<br> Structured thinker, able to take a complex current state and produce a clear, prioritised, sequenced roadmap.<br> Strong written and verbal communication in English; Arabic proficiency valued.<br> Cultural intelligence for working effectively across MENA, US, and Europe.</p></p><p></p>

<p><h4>Description</h4> <p>A leading global pharmaceutical company is seeking a Director, Data & Analytics to take ownership of the strategy, architecture, delivery, and operational performance of its Data & Analytics function. This is a hands-on leadership role overseeing the enterprise data platform, the data products the business relies on, and the team behind them, setting technical direction, delivery standards, and investment priorities while staying personally engaged in key architecture and design decisions. The ideal candidate combines strong technical credibility with senior leadership experience, and will be directly accountable for making the platform AI-ready, ensuring data is governed, traceable, and model-grade to support regulated AI deployment.</p> <h4>Responsibilities:</h4> <p><strong>1. Platform architecture & engineering leadership:</strong><br> Own the enterprise data platform, Azure Data Lake Storage Gen2, Databricks lakehouse (Medallion architecture), Power BI, and Unity Catalog, ensuring it is architecturally sound, standardized, reliable, and engineered to scale.<br> Set and enforce platform engineering standards: ingestion patterns, transformation conventions, Medallion layer contracts, data quality gates, Bronze-to-Gold promotion criteria, and the CI/CD framework that delivers all of it.<br> Own the Unity Catalog governance model, RBAC, lineage, business glossary, and metric definitions, as the platform-enforced foundation for trusted data.<br> Drive the platform roadmap from current state to target, sequencing technical debt remediation, new capability build-out, and platform readiness for downstream AI and analytics demand.<br> Personally lead design reviews and architecture decisions for the platform, engaging directly with the engineering team on complex technical problems where senior technical judgment is required.<br> Own data platform observability and operational excellence, pipeline reliability, SLA adherence, incident response, and data quality monitoring.</p> <p><strong>2. Delivery & data products:</strong><br> Run the D&A delivery programme, from source ingestion and pipeline engineering through to analytics, semantic layer, and data product delivery for business functions.<br> Set and enforce delivery standards: sprint cadence, code review, documentation, testing, validation, and release management practices that govern all team output.<br> Define and own data SLAs to the business, pipeline refresh frequency, availability, and incident response commitments, and ensure delivery is held against them.<br> Own the data integration roadmap, prioritising ingestion of new source systems into the lake in alignment with business demand and platform readiness.<br> Manage complex integration challenges across source systems, engaging directly on technical constraints, working with upstream owners, and designing solutions that align data latency and refresh frequency with business needs.<br> Own the portfolio of data products, datasets, semantic models, and analytics deliverables, ensuring each is documented, well-understood, and fit for the business question it answers.<br> Define and own the standard for what a Gold-layer data product must satisfy to be AI-ready, distinguishing analytics-grade from model-training-grade, with explicit criteria covering completeness, label integrity, statistical consistency, and lineage traceability.</p> <p><strong>3. Data governance & quality:</strong><br> Design and operate the data governance operating model, data ownership, stewardship, quality standards, business glossary, and metric definitions.<br> Embed data quality gates into Medallion layer promotion, making quality a precondition of Bronze-to-Gold progression, with measurable thresholds and clear remediation paths.<br> Own data lineage visibility across the platform so business users can trace the provenance of every number they rely on, end-to-end from source to dashboard.<br> Lead the technical evaluation, selection, and implementation of enterprise data catalogue tooling, including integration with Unity Catalog and the platform metadata layer.<br> Embed appropriate data handling, validation, and audit-trail practices for regulated data domains, partnering with Quality, Regulatory, and Legal to ensure compliance requirements are met by design.<br> Establish data quality measurement as a managed practice, KPIs, dashboards, periodic review, and accountability with data owners.<br> Establish data lineage and provenance practices that satisfy AI explainability and regulatory auditability requirements, including GxP-compliant audit trails for Quality, Manufacturing, and Regulatory AI use cases.</p> <p><strong>4. Team leadership & capability development:</strong><br> Lead, hire, and develop the D&A team, Data Engineers, Analytics Engineers, BI Developers, and Business Analysts, sequencing hires in alignment with the platform roadmap and delivery demand.<br> Define and evolve the role design, skills profile, and career framework for the team within the broader Data & AI CoE structure.<br> Set the team's performance culture: clear ownership, high engineering standards, fast feedback, continuous learning, and documentation as a team discipline.<br> Coach and develop team members directly, identifying high-potential individuals, investing in their technical and leadership growth, and building bench strength across roles.<br> Manage team capacity and allocation across the platform roadmap and business delivery demand, ensuring focus stays on high-value work aligned to strategic priorities.<br> Set the engineering craft culture, code review, design review, pairing, and shared technical standards, that lifts the technical quality of all team output.</p> <p><strong>5. Business partnership & vendor engagement:</strong><br> Serve as the senior D&A point of contact for business function leadership, translating business data needs into platform and delivery priorities.<br> Build credibility with business stakeholders through reliable, consistent delivery, data products that are well-understood, well-documented, and match business expectations.<br> Communicate proactively on platform status, delivery commitments, risks, and trade-offs, ensuring stakeholders have a current view and surfacing issues early.<br> Represent D&A in cross-functional planning forums, ensuring the data foundation perspective is present in enterprise architecture, application, and AI investment decisions.<br> Manage operational vendor and partner relationships for the data platform, Databricks, Microsoft Azure, Power BI, and implementation or augmentation partners.</p> <h4>Requirements</h4> <p>Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or related discipline.<br> Master's degree in Data Science, Computer Science, Business Administration, or related field is preferred.<br> Relevant certifications in cloud data platforms (e.g., Azure Data Engineer, Databricks Certified Data Engineer Professional) are preferred.<br> Minimum 10 years of progressive experience in data engineering, data platform, or enterprise analytics roles.<br> Minimum 5 years in a senior leadership role with direct team management accountability, hiring, developing, and performance managing a multi-disciplinary technical team.<br> Proven hands-on production experience with Databricks (Delta Lake, Unity Catalog) and Azure data services at platform-design and engineering-lead level.<br> Proven track record building or substantially remediating a cloud-native data platform in a complex, multi-source enterprise environment.<br> Experience with Medallion/lakehouse architecture patterns in production.<br> Experience designing data products and platform capabilities for AI/ML consumption, including Feature Store design, training dataset engineering, and ML data lineage is preferred.<br> Experience working at the interface of a data platform team and an AI/ML team, translating model requirements into data infrastructure specifications and owning the data readiness handoff is preferred.<br> Experience leading a data governance or catalogue implementation, from design through to business adoption.<br> Life sciences, pharmaceutical, or other regulated industry experience is preferred.</p> <h4>Skills:</h4> <p><strong>Technical competencies:</strong><br> Data platform architecture<br> Data engineering, pipeline design & CDC patterns<br> Data modelling, transformation & engineering standards<br> Data governance, quality & catalogue<br> Analytics & BI delivery<br> MLOps & ML platform foundations<br> Delivery management & agile methods</p> <p><strong>Platform & technical skills:</strong><br> Deep practical expertise in Azure data services: ADLS Gen2, Azure Data Factory, Azure DevOps.<br> Hands-on production experience with Databricks, Delta Lake, notebooks, Unity Catalog, MLflow.<br> Strong understanding of incremental load and CDC patterns across enterprise source systems (SAP, Veeva, SuccessFactors, and similar).<br> Power BI at the semantic layer level, understanding how the semantic layer should be designed for enterprise scale.<br> CI/CD for data pipelines, practical implementation at production scale.<br> Data quality frameworks, profiling, expectation testing, alerting, and remediation workflows.<br> Working knowledge of modern data governance tooling: Unity Catalog, Collibra, Purview, or DataHub.</p> <p><strong>Leadership & business skills:</strong><br> Credible with both technical teams and senior business stakeholders.<br> Strong delivery discipline, owns commitments, communicates risks early, and sizes work realistically.<br> Structured thinker, able to take a complex current state and produce a clear, prioritised, sequenced roadmap.<br> Strong written and verbal communication in English; Arabic proficiency valued.<br> Cultural intelligence for working effectively across MENA, US, and Europe.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p><strong>Housekeeping supervisor - Mövenpick Resort & Residences Aqaba</strong></p> <p>Reliable and engaging. As a Rooms Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.</p> <h4>What is in it for you:</h4> <ul> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our academies</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li> </ul> <h4>What you will be doing:</h4> <ul> <li>Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service</li> <li>Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests</li> <li>Ensure employees are informed daily about priorities to personalize service</li> </ul> <h4>Your experience and skills include:</h4> <ul> <li>Service focused personality is essential</li> <li>Previous experience in a similar leadership role is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem solving abilities and the ability to lead by example</li> </ul> <h4>Your team and working environment:</h4> <ul> <li>Follow daily task with room attendant</li> <li>Ensure the room attendants are following sequence of cleaning</li> <li>Ensure MIP amenities are in room before guest’s arrival</li> <li>Ensure special attention given to MIP rooms</li> <li>Ensure that all flower arrangements look pleasant before the delivery to the rooms</li> <li>Ensure extra bed and extra amenities are in room before the guest’s arrival</li> <li>Conduct daily inspection of employee grooming</li> <li>Inspect all guest rooms, corridors and stores on a daily basis to ensure highest standard of cleanliness</li> <li>Conduct on the job training for all room attendants</li> <li>Maintain effective employee relations</li> <li>Check and maintain equipment and machines used</li> <li>Attend daily briefing with EKH/AEH in housekeeping</li> <li>Report any sick, irregular guest, and any stranger on guest corridors to the housekeeper and security office immediately</li> <li>Proper handover and takeover of the incoming and outgoing shifts to be handled well</li> <li>Report all lost and found items to housekeeping</li> <li>Follow up “Do not disturb” rooms</li> <li>Train attendants constantly, supervise work performance and working habits</li> <li>Prepare inventory for room linen</li> <li>Notify housekeeper any damage caused by guest</li> <li>While inspecting guest rooms and other areas there should be eye for detail</li> <li>Make sure trolleys are parked well in the guest corridors and while cleaning room the trolleys must be parked properly at the guest room entrance</li> <li>Ensure punctuality, attendance and courteous attitude</li> <li>Ensure all guest rooms are cleaned</li> <li>Inspect all work done by room attendant</li> </ul> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <h4>Qualifications</h4> <ul> <li>Service focused personality is essential</li> <li>Previous experience in a similar leadership role is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem solving abilities and the ability to lead by example</li> </ul> <h4>Additional information</h4> <p>Your team and working environment:</p> <p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks. Manage all support activities strictly through the ticketing system. Ensure every issue whether an infrastructure fault or a user request is properly logged, categorized, prioritized, and tracked from initiation to resolution. Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity. Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system. Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><p><strong>Technical Skills</strong></p><p><strong>Infrastructure &amp; Networking:</strong> Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><p><strong>Ticketing &amp; SLA Management:</strong> Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><p><strong>Asset Management Systems:</strong> Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><p><strong>AI Knowledge:</strong> Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><p><strong>Education:</strong> Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><p><strong>Experience:</strong> 2-4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Penetration Tester is responsible for conducting authorized security assessments across enterprise, government, and critical infrastructure environments to identify, validate, and report security vulnerabilities. As part of ZainTECH's Cybersecurity practice, the role supports the delivery of penetration testing engagements across infrastructure, web, wireless and applications. The Penetration Tester performs hands-on offensive security testing, validates exploitability of identified vulnerabilities, and delivers clear, actionable remediation guidance to customers. The role works closely with cybersecurity consultants, advisory teams, and customer stakeholders to help strengthen security posture and reduce organizational risk across the MENA region.</p><p>Responsibilities:</p><p>Penetration Testing &amp; Security Assessments</p><ul><li>Conduct penetration testing engagements across: External and internal networks, Web applications, APIs and web services, Wireless environments, Infrastructure and supporting systems</li><li>Execute testing activities in accordance with approved methodologies, industry standards, and customer-defined rules of engagement</li><li>Identify, validate, and safely demonstrate security vulnerabilities and attack paths</li><li>Assess exploitability, business impact, and risk exposure associated with identified findings</li><li>Perform security validation and retesting activities following remediation efforts</li></ul><p>Vulnerability Analysis &amp; Reporting</p><ul><li>Analyze identified vulnerabilities and security weaknesses to determine potential business impact</li><li>Develop detailed technical findings and remediation recommendations</li><li>Produce high-quality penetration testing reports that clearly communicate: Vulnerability details, Risk ratings, Attack scenarios, Business impact, Remediation guidance</li><li>Ensure findings are reproducible, technically accurate, and aligned with industry best practices</li></ul><p>Testing Governance &amp; Compliance</p><ul><li>Conduct all testing activities within approved scope and rules of engagement</li><li>Ensure customer systems, data, and environments are protected throughout testing activities</li><li>Maintain strict confidentiality of customer information and testing results</li><li>Adhere to applicable regulatory, contractual, and legal requirements governing penetration testing engagements</li><li>Support compliance with NCSC Jordan licensing requirements and operational standards</li></ul><p>Technical Research &amp; Continuous Improvement</p><ul><li>Stay current on: Emerging threats, Attack techniques, Vulnerability trends, Security research, Offensive security tools and methodologies</li><li>Contribute to the enhancement of penetration testing methodologies, tools, and processes</li><li>Participate in internal knowledge-sharing initiatives and technical training programs</li><li>Support continuous improvement activities within the Cybersecurity Advisory Services practice</li></ul><p>Cross-Functional Collaboration</p><ul><li>Collaborate with: Penetration Testing Team Leaders, Cybersecurity Consultants, Security Architects, Managed Security Services teams</li><li>Support remediation discussions and knowledge transfer activities where required</li><li>Contribute technical expertise during customer engagements and security assessments</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or Intermediate Diploma from a recognized university or academic institution</p><p>Minimum 3 years of practical cybersecurity experience</p><p>Demonstrated participation in at least two completed penetration testing projects</p><p>Possession of at least one valid NCSC-approved penetration testing certification, including:</p><ul><li>Certified Ethical Hacker (CEH)</li><li>CREST Registered Penetration Tester (CRT)</li><li>Offensive Security Wireless Professional (OSWP)</li><li>Offensive Security Certified Professional (OSCP)</li><li>CompTIA PenTest+</li><li>or another NCSC-approved equivalent certification</li></ul><p>Hands-on offensive skills across network, web, and application testing, with command of common tooling (Burp Suite, Nmap, Metasploit) and scripting</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description</p><p>Our Mission is to Simplify Life. We simplify and automate complex decision-making for customer-centric industries, including Utilities, Financial Services, Logistics, and Government, that drive the world's economies.</p><p>We are looking for a technically dominant, operationally rigorous Director of Emerging Technology to lead our EmTech engineering team in Jordan. You will own the full engineering mandate of our Emerging Technology practice, setting the standard for how we architect, build, and deliver solutions across low-code enterprise platforms, microservices, and modern cloud-native stacks.</p><p>You will lead highly skilled engineers building on complex, production-grade systems. Your technical depth matches theirs: you can engage in deep architectural debates, evaluate trade-offs with precision, and make decisions that hold up under production pressure. Your credibility is built on expertise, not title.</p><p>Technical mastery is only half the mandate. You are the <b>anchor of the EmTech team</b>, absorbing external complexity and translating it into calm, structured direction. You build a culture of accountability, equitable performance, and consistent delivery excellence, where merit is the only currency. You operate on the same clear sequence: <b>What</b>, then <b>How</b>, then <b>Who</b>.</p><p><br></p><p><b><u>Core Mindset &amp; Traits</u></b></p><p><b>Technically Credible.</b>&nbsp;</p><p>You can architect on a whiteboard, debug in a terminal, and evaluate an estimate with the fluency of someone who has shipped for years. Credibility is the foundation of your authority.</p><p><b>Mission-Oriented.</b>&nbsp;</p><p>Driven by outcomes and measurable impact.</p><p><b>Pressure Absorber.</b>&nbsp;</p><p>When urgency hits, your team feels a clear plan and steady direction.</p><p><b>Empathetic and Consistent.</b>&nbsp;</p><p>You invest deeply in your people, and you hold a consistent bar for everyone. Standards apply equally, and fairness is the foundation of trust.</p><p><b>Data-Informed.</b>&nbsp;</p><p>Dashboards, defect rates, and deployment logs: the numbers speak.</p><p><b>Operator, Not a Theorist.</b>&nbsp;</p><p>​Forged in live delivery: systems scaled, teams built, deadlines met.</p><p><br></p><p><b><u>Key Responsibilities:</u></b></p><p>Technical Leadership &amp; Engineering Excellence</p><ul><li>Hands-on technical oversight across the EmTech portfolio: Mendix (or equivalent), microservices, APIs, cloud-native stacks.</li><li>Personally engage in architecture reviews, estimates, and technical decisions; ensure honest, rigorous commitments.</li><li>Drive code quality standards, technical debt management, and design review practices.</li><li>Lead evaluation and adoption of emerging tech (AI/ML, intelligent automation), separating hype from production-ready capability.</li><li>Establish engineering KPIs: velocity, defect density, deployment frequency, MTTR.</li></ul><p>EmTech Team Leadership &amp; Culture</p><ul><li>Serve as the senior engineering leader for the team, with clarity and full executive backing.</li><li>Act as the strategic buffer between external pressure and your engineers.</li><li>Enforce transparent, consistent engineering practices from sprint ceremonies to quarterly reviews.</li><li>Establish a structured communication cadence with global leadership.</li></ul><p>Delivery Execution &amp; Performance Management</p><ul><li>Own delivery accountability across all EmTech programs, on time, on budget, on spec.</li><li>Implement rigorous delivery governance: sprint discipline, milestone tracking, dependency and risk management.</li><li>Run data-driven delivery reviews against objective metrics.</li><li>Address performance gaps with speed and fairness.</li></ul><p>Performance-First, Equitable Culture</p><ul><li>Promotions, bonuses, and assignments earned through measurable contribution, never tenure, relationships, or lobbying.</li><li>Anchor evaluations to objective, documented criteria visible before the review period.</li><li>Build career development frameworks with clear competency milestones.</li><li>Ensure diverse technical talent thrives through a system that rewards capability and eliminates favoritism.</li></ul><p>Engineering Talent Development</p><ul><li>Mentor and develop engineering leads and senior engineers into the next generation of technical leaders.</li><li>Ensure every engineer has clarity on scope, priorities, and growth trajectory.</li><li>Design rapid onboarding; build a learning culture that makes EmTech a destination for top regional talent.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Education</b></p><ul><li>Bachelor's in CS, Software Engineering, or Information Systems (required); Master's (strongly preferred).</li></ul><p>Technical Expertise</p><ul><li>Deep, hands-on experience with low-code enterprise platforms, specifically Mendix or an equivalent platform (OutSystems, Power Platform at enterprise scale).</li><li>Proven expertise in microservices, API design, event-driven and distributed systems.</li><li>Modern stacks: cloud-native (AWS/Azure/GCP), Docker, Kubernetes, CI/CD, DevOps.</li><li>Software quality engineering and emerging-tech evaluation discipline.</li></ul><p>Leadership &amp; Experience</p><ul><li><b>15+ years</b> in tech, with <b>5+ years</b> leading engineering teams of 20+.</li><li>Proven track record building/scaling high-performing engineering teams and performance systems.</li><li>Senior technical leader for a practice/team/CoE; client-facing delivery; developing engineering leads.</li></ul><p>Knowledge, Skills &amp; Abilities</p><ul><li>Agile/SAFe/DAD;</li><li>change leadership;</li><li>Jira/Azure DevOps/Confluence.</li><li>English &amp; Arabic <b>(required)</b></li></ul><p>Certifications &amp; Preferences</p><ul><li>Mendix certification (Intermediate/Advanced) <b>(strongly preferred)</b></li><li>PMP/PMI-ACP <b>(preferred)</b></li><li>MENA market experience.</li></ul><p><br></p></div>