Cyber Security Engineer Jobs in Jordan

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues.<br> Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards.<br> Actively share ideas, opinions and suggestions in daily shift briefings.<br> Ensure all kitchen colleagues are aware of standards and expectations.<br> Liaise daily with outlet chefs to keep open lines of communication regarding guest feedback.<br> Continually strive to improve food preparation and presentations.<br> Maintain proper rotation of product in all chillers to minimize wastage/spoilage.<br> Have full knowledge of all menu items, daily features and promotions.<br> Ensure the cleanliness and maintenance of all work areas, utensils, and equipment.<br> Follow kitchen policies, procedures and service standards.<br> Follow all safety and sanitation policies when handling food and beverage.<br> Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager.<br> Follow all policies and procedures ascertained by the hotel.</p> <h4>Qualifications</h4> <ul> <li>Previous experience in a professional kitchen setting as a Chef de Partie.</li> <li>Proficient knowledge of and adherence to local regulations, particularly in health, safety, and compliance matters, along with a solid grasp of HACCP management.</li> <li>In this culture-driven workplace, you will be a dedicated leader, focused on nurturing junior chefs, fostering their growth, and enhancing productivity.</li> <li>A certification in commercial cookery is required, and it is preferred that you also possess a valid certificate in safe food handling or food safety supervision.</li> <li>Strong organizational abilities for preparation, planning, and cost control.</li> <li>Flexibility to work across a range of shifts including weekends and public holidays as required.</li> <li>Computer literate in Microsoft Windows applications is an asset.</li> <li>Strong interpersonal and problem-solving abilities.</li> <li>Highly responsible and reliable.</li> <li>Ability to work well under pressure in a fast-paced environment.</li> <li>Ability to work cohesively as part of a team.</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li> </ul></p><p></p>

<p><h4>About the company</h4> <p>The company is a multinational IT consulting and digital transformation solutions provider, supporting government entities, telecom operators, and enterprise clients across the Middle East. It specializes in helping organizations modernize operations, improve collaboration, and deliver scalable technology initiatives through consulting, implementation, integration, managed services, and training.</p> <p>With strong expertise across enterprise digital transformation, DevOps, IT service management, enterprise service management, and collaboration platforms, the company partners with leading technology vendors to deliver practical, measurable, and enterprise-ready solutions.</p> <h4>About the role</h4> <p>We are looking for a senior product designer with strong experience designing intuitive, user-centric web and mobile applications, with the ability to work seamlessly across both LTR and RTL layouts.</p> <p>The ideal candidate will have a proven track record in UX/UI design, supported by a strong portfolio that demonstrates the ability to turn complex product requirements into clean, functional, and engaging user experiences. They should be able to brainstorm fresh ideas, proactively recommend best-practice user flows, and bring a senior-level product mindset to each stage of the design process.</p> <p>You should be confident working across the full design lifecycle, from research and discovery through to wireframing, prototyping, user flows, usability testing, and design iteration. Strong hands-on experience with tools such as Figma, Sketch, Adobe XD, or similar design platforms is expected, along with experience owning, maintaining, and scaling design systems across digital products.</p> <p>This role requires someone who can understand user needs, translate feedback into practical design improvements, and adapt quickly as product requirements evolve. A strong understanding of UX research, usability testing, accessible design, and inclusive design principles is essential. The successful candidate must be exceptionally detail-oriented, able to manage time effectively, work autonomously, and remain comfortable collaborating remotely with distributed teams.</p> <h4>Requirements</h4> <ul> <li>6+ years of experience in UI/UX engineering including product designing</li> <li>Senior-level experience with the ability to work autonomously and comfortably in a remote setup</li> <li>Proven experience in UX/UI design for web and mobile applications</li> <li>Ability to design seamlessly for both LTR and RTL layouts</li> <li>Strong portfolio showcasing user-centric product design</li> <li>Expertise in Figma, Sketch, Adobe XD, or similar tools</li> <li>Experience owning, maintaining, and scaling design systems</li> <li>Ability to create wireframes, prototypes, user journeys, and user flows</li> <li>Strong ability to brainstorm fresh ideas and proactively recommend best-practice user flows</li> <li>Strong understanding of UX research and usability testing</li> <li>Experience working with iterative design methodologies</li> <li>Exceptionally detail-oriented with excellent time management skills</li> <li>Ability to synthesize feedback and adapt designs quickly</li> <li>Familiarity with accessible and inclusive design principles</li> </ul> <h4>Benefits</h4> <ul> <li>Direct exposure to cutting-edge enterprise AI projects across UAE and GCC</li> <li>Flat team structure - work directly with founders and senior engineers</li> <li>Opportunity to grow into a senior or lead engineer role</li> <li>Flexible remote work arrangements</li> <li>Fast-paced environment where your work ships to production and reaches real clients</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Position purpose</h4> <p>The Guest Relations Agent is responsible for creating memorable guest experiences by delivering personalized, warm, and professional service throughout the guest journey. Acting as the main point of contact for guests, the role ensures that all requests, concerns, and special arrangements are handled efficiently while reflecting Accor's Heartist® culture and brand standards.</p> <h4>Key responsibilities</h4> <strong>Guest experience</strong><br> <li>Welcome guests with a warm, friendly, and professional attitude upon arrival.</li> <li>Ensure a smooth and personalized arrival, stay, and departure experience.</li> <li>Recognize and acknowledge all – Accor Live Limitless members, repeat guests, and VIP guests according to brand standards.</li> <li>Anticipate guest needs and provide proactive service to exceed expectations.</li> <li>Escort VIP guests when required and ensure all special arrangements are completed before arrival.</li> <strong>Guest services</strong><br> <li>Respond promptly and professionally to guest requests, inquiries, and complaints.</li> <li>Coordinate with Housekeeping, Engineering, Food & Beverage, Concierge, Reservations, and other departments to ensure seamless service delivery.</li> <li>Arrange guest amenities, celebrations, room preferences, transportation, restaurant reservations, and special requests.</li> <li>Maintain complete knowledge of hotel facilities, promotions, services, and local attractions to provide accurate recommendations.</li> <strong>Guest satisfaction</strong><br> <li>Resolve guest concerns efficiently, following up to ensure complete satisfaction.</li> <li>Record guest preferences, feedback, and incidents accurately in Opera Cloud or the hotel's Property Management System.</li> <li>Support the achievement of Guest Satisfaction Survey (GSS), TrustYou, Medallia, or other brand guest experience targets.</li> <li>Promote positive guest engagement and encourage guest loyalty.</li> <strong>Operational responsibilities</strong><br> <li>Review daily arrivals, departures, in-house guests, and VIP reports.</li> <li>Prepare welcome letters, amenities, and guest profiles before arrival.</li> <li>Ensure all guest information is handled confidentially in accordance with company policies.</li> <li>Maintain accurate records of guest interactions and follow-up actions.</li> <li>Promote hotel facilities, dining outlets, spa, and other services to enhance guest experience and hotel revenue.</li> <li>Assist with Front Office operations whenever required.</li> <strong>Health, safety & security</strong><br> <li>Comply with all hotel health, safety, hygiene, and security procedures.</li> <li>Report maintenance issues, hazards, and guest safety concerns immediately.</li> <li>Participate in emergency procedures and fire evacuation drills.</li> <strong>Sustainability</strong><br> <li>Support Accor's sustainability commitments by promoting environmentally responsible practices.</li> <li>Encourage responsible use of hotel resources including water, energy, and paper.</li> <li>Minimize waste and support recycling initiatives within the department.</li> <li>Participate in environmental awareness programs and sustainability activities.</li> <li>Ensure guest requests are fulfilled while supporting the hotel's environmental objectives whenever possible.</li> <h4>Qualifications</h4> <li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li> <li>Minimum 1–2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li> <li>Experience with Opera PMS or Opera Cloud is an advantage.</li> <li>Excellent communication and interpersonal skills.</li> <li>Fluent in English; additional languages are highly desirable.</li> <li>Strong problem-solving and conflict-resolution abilities.</li> <li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li> <h4>Competencies</h4> <li>Guest passion</li> <li>Excellent communication skills</li> <li>Emotional intelligence</li> <li>Attention to detail</li> <li>Teamwork & collaboration</li> <li>Problem solving</li> <li>Time management</li> <li>Professional grooming & presentation</li> <li>Multitasking ability</li> <li>Cultural awareness</li> <li>Adaptability</li> <li>Integrity & confidentiality</li> <h4>Physical requirements</h4> <li>Ability to stand and walk for extended periods.</li> <li>Ability to lift light luggage or guest amenities when required.</li> <li>Flexibility to work rotating shifts, weekends, and public holidays.</li> <h4>Key performance indicators (KPIs)</h4> <li>Guest Satisfaction Score (GSS)</li> <li>TrustYou / Medallia performance</li> <li>Guest complaint resolution time</li> <li>ALL member recognition compliance</li> <li>VIP arrival readiness</li> <li>Guest feedback & online reviews</li> <li>Upselling & cross-selling performance</li> <li>Compliance with brand standards and SOPs</li> <li>Attendance and grooming compliance</li> <li>Sustainability compliance</li> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Position purpose</h4> <p>The Guest Relations Agent is responsible for creating memorable guest experiences by delivering personalized, warm, and professional service throughout the guest journey. Acting as the main point of contact for guests, the role ensures that all requests, concerns, and special arrangements are handled efficiently while reflecting Accor's Heartist® culture and brand standards.</p> <h4>Key responsibilities</h4> <strong>Guest experience</strong><br> <li>Welcome guests with a warm, friendly, and professional attitude upon arrival.</li> <li>Ensure a smooth and personalized arrival, stay, and departure experience.</li> <li>Recognize and acknowledge all – Accor Live Limitless members, repeat guests, and VIP guests according to brand standards.</li> <li>Anticipate guest needs and provide proactive service to exceed expectations.</li> <li>Escort VIP guests when required and ensure all special arrangements are completed before arrival.</li> <strong>Guest services</strong><br> <li>Respond promptly and professionally to guest requests, inquiries, and complaints.</li> <li>Coordinate with Housekeeping, Engineering, Food & Beverage, Concierge, Reservations, and other departments to ensure seamless service delivery.</li> <li>Arrange guest amenities, celebrations, room preferences, transportation, restaurant reservations, and special requests.</li> <li>Maintain complete knowledge of hotel facilities, promotions, services, and local attractions to provide accurate recommendations.</li> <strong>Guest satisfaction</strong><br> <li>Resolve guest concerns efficiently, following up to ensure complete satisfaction.</li> <li>Record guest preferences, feedback, and incidents accurately in Opera Cloud or the hotel's Property Management System.</li> <li>Support the achievement of Guest Satisfaction Survey (GSS), TrustYou, Medallia, or other brand guest experience targets.</li> <li>Promote positive guest engagement and encourage guest loyalty.</li> <strong>Operational responsibilities</strong><br> <li>Review daily arrivals, departures, in-house guests, and VIP reports.</li> <li>Prepare welcome letters, amenities, and guest profiles before arrival.</li> <li>Ensure all guest information is handled confidentially in accordance with company policies.</li> <li>Maintain accurate records of guest interactions and follow-up actions.</li> <li>Promote hotel facilities, dining outlets, spa, and other services to enhance guest experience and hotel revenue.</li> <li>Assist with Front Office operations whenever required.</li> <strong>Health, safety & security</strong><br> <li>Comply with all hotel health, safety, hygiene, and security procedures.</li> <li>Report maintenance issues, hazards, and guest safety concerns immediately.</li> <li>Participate in emergency procedures and fire evacuation drills.</li> <strong>Sustainability</strong><br> <li>Support Accor's sustainability commitments by promoting environmentally responsible practices.</li> <li>Encourage responsible use of hotel resources including water, energy, and paper.</li> <li>Minimize waste and support recycling initiatives within the department.</li> <li>Participate in environmental awareness programs and sustainability activities.</li> <li>Ensure guest requests are fulfilled while supporting the hotel's environmental objectives whenever possible.</li> <h4>Qualifications</h4> <li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li> <li>Minimum 1–2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li> <li>Experience with Opera PMS or Opera Cloud is an advantage.</li> <li>Excellent communication and interpersonal skills.</li> <li>Fluent in English; additional languages are highly desirable.</li> <li>Strong problem-solving and conflict-resolution abilities.</li> <li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li> <h4>Competencies</h4> <li>Guest passion</li> <li>Excellent communication skills</li> <li>Emotional intelligence</li> <li>Attention to detail</li> <li>Teamwork & collaboration</li> <li>Problem solving</li> <li>Time management</li> <li>Professional grooming & presentation</li> <li>Multitasking ability</li> <li>Cultural awareness</li> <li>Adaptability</li> <li>Integrity & confidentiality</li> <h4>Physical requirements</h4> <li>Ability to stand and walk for extended periods.</li> <li>Ability to lift light luggage or guest amenities when required.</li> <li>Flexibility to work rotating shifts, weekends, and public holidays.</li> <h4>Key performance indicators (KPIs)</h4> <li>Guest Satisfaction Score (GSS)</li> <li>TrustYou / Medallia performance</li> <li>Guest complaint resolution time</li> <li>ALL member recognition compliance</li> <li>VIP arrival readiness</li> <li>Guest feedback & online reviews</li> <li>Upselling & cross-selling performance</li> <li>Compliance with brand standards and SOPs</li> <li>Attendance and grooming compliance</li> <li>Sustainability compliance</li> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p>Under the supervision of the Human Resources and Operations Manager, the Procurement and Operations Assistant is responsible for managing the office's daily procurement and operational activities, ensuring the timely acquisition and delivery of goods, services, and works in full compliance with Amideast's Procurement Policy and internal procedures. The incumbent plays a key role in procuring high-quality, cost-effective goods and services while ensuring value for money, timely delivery, and adherence to approved budgets. The position is also responsible for coordinating facility maintenance activities and liaising with internal and external stakeholders to ensure that the office premises are safe, functional, and well maintained. In addition, the incumbent oversees outsourced service providers, including cleaning, security, maintenance, and catering, monitors service quality and staff performance, and supports the efficient operation of the office. The Procurement and Operations Assistant also provides backup support to the HR and Operations Assistant, as required.</p><p>RESPONSIBILITIES</p><p>Main Duties:</p><p>Procurement</p><ul><li>Maintain accurate records of contracts, purchase requisitions, purchase orders, and other procurement documentation in the designated systems and databases.</li><li>Maintain and update procurement Standard Operating Procedures (SOPs) to ensure alignment with Amideast's Procurement Policy.</li><li>Manage inventory levels and coordinate the timely procurement and replenishment of office supplies.</li><li>Coordinate with vendors and suppliers throughout the procurement process.</li><li>Conduct market research to identify qualified suppliers and evaluate the quality, availability, and cost of products and services.</li><li>Obtain competitive quotations and negotiate favorable pricing, terms, and delivery schedules while maintaining quality standards.</li><li>Build and maintain productive relationships with existing suppliers and identify new sourcing opportunities.</li><li>Prepare, review, and process procurement documentation in accordance with Amideast's procurement policies, procedures, and approval requirements.</li><li>Recommend vendors for award and maintain the preferred vendor database.</li><li>Monitor inventory levels and initiate replenishment orders as needed.</li><li>Support the Finance Department by coordinating the distribution of vendor cheques.</li><li>Process courier shipments by entering the required information into the related system.</li><li>Coordinate the procurement of goods and services for Amideast events and activities.</li><li>Manage user access by adding or removing employees from the Careem business account.</li><li>Perform other procurement- and operations-related duties as assigned.</li></ul><p>Facility Management (in coordination with the HR and Operations Assistant)</p><ul><li>Maintain and update facility management and maintenance SOPs in accordance with Amideast guidelines.</li><li>Ensure the office environment is clean, organized, safe, and professionally maintained.</li><li>Coordinate catering and related logistical services for meetings, events, and training activities.</li><li>Serve as one of the designated focal points for maintenance requests and coordinate with relevant parties to ensure their timely and effective resolution.</li><li>Monitor building maintenance and repair activities to ensure work is completed efficiently and to the required standard.</li><li>Communicate regularly with office staff regarding maintenance schedules, operational updates, and facility-related matters.</li><li>Monitor and oversee the performance of cleaning and security personnel, including attendance and service delivery, and coordinate with relevant parties as needed.</li><li>Prepare and manage daily cleaning schedules and assignments.</li><li>Conduct routine facility inspections to identify maintenance, safety, and housekeeping issues and coordinate corrective actions.</li><li>Ensure cleaning and security teams are informed of priorities and operational requirements.</li></ul><p>Human Resources (in coordination with the HR and Operations Assistant)</p><ul><li>Screen resumes and applications received for Amideast vacancy announcements.</li><li>Enroll eligible employees in the medical insurance program.</li><li>Process employee removals from the medical insurance program upon separation or changes in eligibility.</li><li>Provide backup support for HR administrative processes, as assigned.</li><li>Perform other HR-related duties as assigned.</li></ul><p>The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office.</p><ul><li>Computer (laptop or desktop)</li><li>Printer/Photocopier/Scanner/Fax</li><li>Telephone</li></ul><p>Up to 5% business travel may be needed to support the department as needed. The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation. Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse. Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff s capabilities and skills to better perform at their roles. Please note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>QUALIFICATIONS AND SKILLS</strong></p><p>Required</p><ul><li>Bachelor's degree in a relevant field.</li><li>Minimum of one year of relevant professional experience in procurement, operations, administration, or a related area.</li><li>Proficiency in English at B2 level or above according to the Common European Framework of Reference for Languages (CEFR).</li><li>Fluency in Arabic, including strong verbal and written communication skills.</li><li>Ability to work effectively both independently and as part of a team.</li><li>Proficiency in Microsoft Office applications and general computer literacy.</li><li>Strong organizational skills with the ability to manage multiple priorities and meet deadlines.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to manage time efficiently and prioritize tasks effectively.</li><li>Ability to work under pressure and deliver results within short timelines.</li><li>Reliable, approachable, and professional attitude.</li><li>Strong service orientation with a willingness to support colleagues and stakeholders.</li><li>Self-motivated with a positive and proactive approach to work.</li><li>Ability to maintain confidentiality and handle sensitive information with discretion.</li></ul>

<p><h4>About us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of service overview</h4> <p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech-powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p> <h4>Business unit overview</h4> <p>Core Assurance is a cornerstone of our Assurance practice, focused on delivering high-quality audits that build trust and drive sustained outcomes.</p> <p>Our teams apply deep technical expertise and leverage advanced digital tools to provide independent assurance over financial reporting. Through a human-led, tech-powered approach, we help clients meet regulatory requirements, enhance transparency, and strengthen stakeholder confidence, creating impact across industries and society.</p> <h4>How you’ll contribute</h4> <p>As an External Audit Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p> <ul> <li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li> <li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li> <li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li> <li>Testing the client organization's internal controls and processes.</li> <li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li> <li>Taking accountability for researching and understanding key facts on the client's industry information before the engagement begins.</li> <li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li> <li>Taking full ownership of external file completion.</li> <li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li> <li>Reviewing the work of the associate levels and providing them on-job training, coaching and timely constructive feedback to help them grow in their career.</li> <li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li> <li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li> <li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li> <li>Taking part in the digital initiatives and upskilling areas which align most with your team’s business needs.</li> <li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li> </ul> <h4>What you’ll bring</h4> <p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p> <ul> <li>A degree in accounting, finance or any other related academic major.</li> <li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li> <li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li> <li>Experience in auditing banking/insurance clients is considered an asset.</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li> <li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li> <li>Business development and client relationship building skills.</li> <li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li> <li>Excellent project management skills.</li> <li>Experience in applying the international standards on auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li> <li>Commitment to valuing differences and working alongside diverse people and perspectives.</li> <li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li> <li>Experience in the design of engagement procedures based on risk and materiality.</li> <li>Previous experience in coaching and leading engagement teams.</li> <li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li> </ul> <h4>How you’ll make a difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why you’ll love working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<p>The Embassy of Switzerland in Jordan is seeking an <strong>Assistant Admin and Finance Officer (AFO)</strong> for the implementation of the <em>National Flood Mapping Programme (NFMP project)</em>, a Jordan - Swiss initiative for flood management. The project is currently based at the Swiss Cooperation Office (SCO) at the Embassy in Amman and is expected to be hosted within a governmental entity and relocate to a new office location soon.</p> <p><strong>&nbsp;&nbsp;&nbsp; Duties &amp; Responsibilities</strong></p> <p>The AFO supports the NFMP Project Manager in the implementation of the Swiss-funded direct action that aims at strengthening flood risk mapping and institutional capacity within Government of Jordan structures. The AFO collaborates closely with key Jordanian partner institutions, including the National Center for Security and Crisis Management (NCSCM) and the Ministry of Water and Irrigation (MWI), as well as the Swiss Cooperation Office team. The role covers project administration, financial follow ups, stakeholder coordination, and a smooth operational functioning of the project team. The role contributes to compliant financial processes, accurate documentation, and efficient coordination of day‑to‑day tasks. The list of tasks includes the following:</p> <p>&nbsp;</p> <ul > <li><strong><u>Financial follow up and administrative support (50%) </u></strong></li> </ul> <p>The AFO is responsible for the financial monitoring and administration of the NFMP, including supporting the follow up on deliverables across the programme’s actions. Key tasks include maintaining supporting documentation, following up on payments in coordination with the Project Manager and the Embassy finance team, tracking budgets and expenditures, preparing financial forecasts, flagging deviations, and contributing to budget revisions. The AFO also prepares periodic financial reports and supports audit processes.</p> <p>The role further includes consolidating and reviewing operational and financial reports submitted; assisting with internal and partner procurement processes in line with established guidelines (e.g., quotes, tender documentation); and supporting the organization of workshops, trainings, and steering committee meetings. Additional responsibilities include drafting official correspondence and administrative documents, preparing for field visits, and ensuring the timely handover of project documents and deliverables to relevant partners and government entities.</p> <p>&nbsp;</p> <ul > <li><strong><u>Programmatic and coordination support (30%) </u></strong></li> </ul> <p>The AFO supports the project manager in coordinating with stakeholders, liaising with all project partners, and ensuring effective communication and information flow. The role also includes supporting participation in internal and external coordination and technical meetings related to the project.</p> <p>&nbsp;</p> <ul > <li><strong><u>Internal and external communication (20%) </u></strong></li> </ul> <p>In close collaboration with the Project Manager and the Embassy’s Communications Officer, the AFO contributes to internal and external communication related to the NFMP and other relevant topics and initiatives.</p> <p><strong>Profile &amp; Requirements</strong></p> <ul> <li>Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or another relevant field</li> <li>2-5 years of experience in finance and administration, preferably in international development, NGOs, government projects</li> <li>Experience with donor‑funded projects is a strong asset</li> <li>Familiarity with Jordanian procurement rules, tendering, and financial reporting</li> <li>Strong understanding of accounting principles and financial procedures</li> <li>Excellent organization and documentation skills</li> <li>Good understanding of the Jordanian institutional landscape, particularly in the water or</li> <li>environment sector, is an asset</li> <li>Experience in stakeholder management in the Jordanian governmental sector is an asset.</li> <li>Strong attention to detail and accuracy</li> <li>Reliability, discretion, and a proactive work attitude</li> <li>Ability to prioritize and meet deadlines</li> <li>Strong communication and interpersonal skills</li> <li>Proficiency in MS Office (Word, Excel, PowerPoint), financial management systems and internet research</li> <li>Fluency in English and Arabic (written and spoken); knowledge of French or German is an asset</li> </ul> <p><strong>We offer</strong></p> <ul> <li>Diverse and meaningful work environment</li> <li>Further training opportunities</li> <li>Competitive salary and social benefits</li> </ul> <p><strong>Place of work</strong>: Embassy of Switzerland in Jordan for two months, then move to office location in Shumaysani</p> <p><strong>Beginning:</strong>&nbsp; August 2026 or upon agreement, local contract</p> <p><strong>Deadline:</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; 10.07.2026</p> <p><u>Important note</u>: Any applications not received through the recruitment site will not be considered.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>This role caters for the Zain Cash acceptance and partners’ network, its primary function is to make sure that our partners are aware of the service and its elements and that customers are kept abreast of an updated Zain Cash partners list through Zain Cash channel Key Responsibilities: Resolve issues concerned with partners that’s related to Zain Cash operational processes.<br> Work in coordination with sales to acquire high value (merchants, corporate).<br> Prepare daily/weekly/monthly/quarterly/etc.<br> reporting measuring Zain Cash KPIs.<br> Ensure that all Zain Cash BTL/marketing materials are being steadily available with the partners.<br> Support in preparing proposals and contracts to merchants.<br> Communicate and work with other Zain Cash internal stakeholders (IT, compliance, legal, and finance) to make sure that Business KPIs are being met.<br> Support partners with Zain Cash application and other digital channels and necessary training.<br> Identifying and communicating liabilities to responsible parties and ensuring that only authorized parties’ access and/or modify systems, applications, and information.<br> Make sure customer contracts are checked and archived according to CBJ rules.<br> Handling customer inquiries and complaints.<br> Managing corporate inquiries and complaints.<br> Supervise &amp; validate the requests and the daily work over relative corporates and services.<br> Gathering market requirements to comply with technology updates.<br> Develop and update business cycle related to operation.<br> Responsible to train customer care team and any related teams with Zain Cash products and services.<br> Perform other duties related to the job assigned by the direct supervisor.<br> Assessing organizational security threats and their impact and taking actions to eliminate/reduce risk areas.<br> Setting security controls according to the confidentiality and sensitivity levels and reporting security breaches.<br> Make sure Zain Cash services are available for Zain Cash agents 24/7.<br> Keep related teams and portals updated with new Zain Cash services and information.<br> Identifying and communicating liabilities to responsible parties and ensuring that only authorized parties’ access and/or modify systems, applications, and information.<br> Assessing organizational security threats and their impact and taking actions to eliminate/reduce risk areas.<br> Setting security controls according to the confidentiality and sensitivity levels and reporting security breaches.<br> Performing other duties related to the job as assigned by the direct supervisor.<br> Bachelor’s degree in business administration or any related field 0-4 years of relevant experience.<br> Preferred Skills Good understanding about digital wallets Quick to learn.<br> Attention to Detail</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b style="font-size: 11px;">Responsibilities</b></p><p><b>Vulnerability Management</b></p><ul><li>Aggregates, analyzes, and prioritizes vulnerabilities identified from multiple sources, including Application security testing, Infrastructure and network vulnerability scans, External attack surface monitoring and threat intelligence feeds.</li><li>Performs risk-based triage of vulnerabilities considering exploitability, business impact, and threat context.</li><li>Coordinates remediation activities with IT, infrastructure, and application owners.</li><li>Tracks remediation progress and validate closure of vulnerabilities.</li><li>Maintains vulnerability of metrics, dashboards, and regular status reports.</li></ul><p><b>Incident Handling &amp; Response</b></p><ul><li>Actively supports SOC operations in the detection, analysis, containment, and remediation of security incidents as per the followings:</li><li>Monitors SIEM, EDR, and security tools in real time; triages and classifies incoming alerts as true or false positives.</li><li>Executes predefined playbooks and standard operating procedures (SOPs) for common alert types (phishing, malware, brute force).</li><li>Performs basic IOC lookups using threat intelligence platforms and open-source tools.</li><li>Documents all incidents in the ticketing system with accurate severity, context, and initial findings.</li><li>Escalates confirmed or complex incidents to Tier 2 with complete supporting evidence.</li><li>Report recurring false positives and log ingestion gaps to support detection tuning.</li></ul><p><b>Governance &amp; Continuous Improvement</b></p><ul><li>Ensure alignment of vulnerability and incident management activities with internal security policies and risk management practices.</li><li>Identifies systemic weaknesses and recurring issues and proposes pragmatic improvement actions.</li><li>Provides regular reporting to security leadership on vulnerability trends, incident insights, and risk exposure.</li><li>Provides active support during security incidents and events that affect organizational assets, including intellectual property, sensitive data, and the organization s reputation.</li><li>Provides strategic risk guidance for IT projects, including the evaluation and recommendation of technical controls.</li><li>Ensures that security programs comply with relevant rules, regulations, policies and standards to minimize or eliminate risks and audit findings.</li><li>Monitors the external threat environment for emerging threats and advises relevant stakeholders on the appropriate courses of action.</li><li>Performs technical security assessments and develops strategies for remediating vulnerabilities and risks identified.</li><li>Provides active support to users for daily security requests including SASE requests, web flittering, firewall requests.</li></ul><p><b>Competencies</b></p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><ul><li>Following Instructions and Procedures.</li><li>Strong analytical skills and creativity.</li><li>Applying Technical Expertise.</li><li>Service oriented and ability to establish and maintain effective working relations.</li><li>Commitment to continuous learning, willingness to keep abreast of new developments in the field of information technology.</li><li>Problem solving skills.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Education</b></p><p>Advanced university degree (master's or equivalent) from an accredited educational institution in Information Technology or related field.</p><p><b>Job - Specific Qualification</b></p><p>Not available.</p><p><b>Work Experience</b></p><p>Advanced university degree (master's or equivalent) from an accredited educational institution in Information Technology or related field is required.</p><p>Minimum six (6) years of relevant professional experience is required.</p><p>Demonstrated expertise in vulnerability management is required.</p><p>Experience in Security Operations Center (SOC), systems and infrastructure management, and/or application security is required.</p><p>Excellent command of English and Arabic (both spoken and written) is required.</p><p><b>Professional cybersecurity certifications related to vulnerability management, such as Certified Ethical Hacker (CEH), CompTIA Security+ / PenTest+, GIAC certifications, or Offensive Security Certified Professional (OSCP) is desirable.</b></p><p><b>Knowledge of Palestine refugees and/or humanitarian response and development in the Middle East context is desirable.</b></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Cybersecurity Consultant is responsible for delivering cybersecurity advisory, governance, risk, and compliance services across enterprise, government, and critical infrastructure customers throughout the MENA region. Operating within ZainTECH s Cybersecurity Advisory Services practice, the role helps organizations assess, strengthen, and mature their cybersecurity posture through strategic consulting engagements aligned with industry best practices, regulatory requirements, and business objectives. This role assess security maturity, identify gaps, develop cybersecurity roadmaps, and provide actionable recommendations that enhance resilience and reduce organizational risk. The role plays a key part in expanding ZainTECH s cybersecurity advisory capabilities while supporting opportunities that may transition into recurring managed security services.</p><p>Responsibilities:</p><ul><li>Cybersecurity Advisory &amp; Consulting<ul><li>Lead and deliver cybersecurity consulting engagements across a broad range of industries and customer environments.</li><li>Provide strategic advisory services covering Cybersecurity strategy, Governance frameworks, Risk management, Compliance programs and Security transformation initiatives</li><li>Assess customer cybersecurity capabilities and provide recommendations aligned with business and regulatory requirements.</li><li>Support organizations in developing cybersecurity operating models and governance structures.</li></ul></li><li>Security Assessments &amp; Gap Analysis<ul><li>Conduct cybersecurity maturity assessments against recognized standards and frameworks including ISO/IEC 27001, NIST Cybersecurity Framework (NIST CSF),CIS Critical Security Controls and Applicable regional cybersecurity regulations</li><li>Perform Gap assessments, Risk assessments, Control effectiveness reviews and Compliance assessments</li><li>Identify security weaknesses, process gaps, and governance deficiencies.</li><li>Develop prioritized remediation roadmaps aligned with organizational objectives.</li></ul></li><li>Governance, Risk &amp; Compliance (GRC)<ul><li>Advise customers on the design and implementation of cybersecurity governance frameworks.</li><li>Support the development of Security policies, Standards, Procedures and Control frameworks</li><li>Facilitate cybersecurity risk management activities and risk workshops.</li><li>Assist customers with compliance readiness and regulatory alignment initiatives.</li><li>Provide recommendations for improving organizational security governance and oversight.</li></ul></li><li>Security Architecture &amp; Control Advisory<ul><li>Review existing security controls and architecture designs.</li><li>Provide risk-based recommendations covering Identity and Access Management, Network Security, Endpoint Security, Cloud Security, Data Protection and Security Monitoring</li><li>Ensure recommendations are practical, scalable, and aligned with customer business requirements.</li><li>Support cybersecurity transformation and modernization programs.</li></ul></li><li>Client Engagement &amp; Stakeholder Management<ul><li>Act as a trusted cybersecurity advisor to customer stakeholders.</li><li>Facilitate workshops, interviews, and assessment activities.</li><li>Present findings and recommendations to Executive leadership, Technology teams, Risk and compliance functions and Regulatory stakeholders</li><li>Build strong relationships with customer teams and maintain high levels of client satisfaction.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in information technology or a related field.</li><li>Minimum 5 years of hands-on cybersecurity experience, with a track record of advisory or consulting delivery.</li><li>At least one valid NCSC-approved professional certification like (CISSP, CISM (Certified Information Security Manager), ISO/IEC 27001 Lead Implementer / Lead Auditor, or CISA , or another equivalent certification in the same field that is approved by the NCSC and published on its official website.</li><li>Working command of ISO/IEC 27001, NIST CSF, and applicable Jordanian and regional regulatory requirements.</li><li>Excellent written and verbal communication in English and Arabic, with the ability to present to executive and regulatory stakeholders.</li><li>Advanced degree (Master's or higher) in cybersecurity, information systems, or a related discipline is preferable.</li><li>Multiple certifications across governance, risk, and audit (for example holding more than one of CISSP, CISM, CISA, ISO 27001 LI/LA) is preferable.</li><li>Prior experience in a consultancy, system integrator, or telco-affiliated security practice serving regulated sectors is preferable.</li></ul><p></p></section>

<p><h4>Description</h4> <p>The Junior Quality Control Engineer supports the QA team by executing tests, reporting bugs, and assisting in the preparation of test documentation under the supervision of senior QC engineers. This entry-level position is ideal for candidates passionate about quality assurance and eager to learn and grow within the field. The Junior QC Engineer typically reports to a senior or mid-level QC engineer or the QA Lead.</p> <h4>Key responsibilities:</h4> <ul> <li>Execute test cases as per test plans including functional, regression, and integration tests.</li> <li>Report and document defects clearly and track their resolution using bug tracking tools like DevOps.</li> <li>Assist in creating and maintaining test documentation.</li> <li>Participate in team meetings and collaborate with developers and other members of the QC team.</li> <li>Learn automation tools and assist in developing simple automation scripts.</li> <li>Conduct basic API and performance testing with guidance.</li> <li>Support static testing activities and assist in user acceptance testing (UAT).</li> <li>Continuously learn and improve testing skills following best practices and company procedures.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in engineering, computer science, information technology, or related field.</li> <li>Basic understanding of software testing concepts and methodologies.</li> <li>Familiarity with testing tools and bug tracking systems such as DevOps or Jira is a plus.</li> <li>Strong analytical and problem-solving skills.</li> <li>Eagerness to learn automation tools and scripting languages.</li> <li>Good communication skills and ability to work well within a team.</li> <li>Basic knowledge of SQL and ability to execute simple queries.</li> <li>Attention to detail and strong commitment to quality.</li> <li>Ability to multitask and manage time effectively in a fast-paced environment.</li> <li>Proficient in written and spoken English.</li> </ul> <h4>Benefits</h4> <ul> <li>Paid time off</li> <li>Training & development</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The Junior Quality Control Engineer supports the QA team by executing tests, reporting bugs, and assisting in the preparation of test documentation under the supervision of senior QC engineers. This entry-level position is ideal for candidates passionate about quality assurance and eager to learn and grow within the field. The Junior QC Engineer typically reports to a senior or mid-level QC engineer or the QA Lead.</p> <h4>Key responsibilities:</h4> <ul> <li>Execute test cases as per test plans including functional, regression, and integration tests.</li> <li>Report and document defects clearly and track their resolution using bug tracking tools like DevOps.</li> <li>Assist in creating and maintaining test documentation.</li> <li>Participate in team meetings and collaborate with developers and other members of the QC team.</li> <li>Learn automation tools and assist in developing simple automation scripts.</li> <li>Conduct basic API and performance testing with guidance.</li> <li>Support static testing activities and assist in user acceptance testing (UAT).</li> <li>Continuously learn and improve testing skills following best practices and company procedures.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in engineering, computer science, information technology, or related field.</li> <li>Basic understanding of software testing concepts and methodologies.</li> <li>Familiarity with testing tools and bug tracking systems such as DevOps or Jira is a plus.</li> <li>Strong analytical and problem-solving skills.</li> <li>Eagerness to learn automation tools and scripting languages.</li> <li>Good communication skills and ability to work well within a team.</li> <li>Basic knowledge of SQL and ability to execute simple queries.</li> <li>Attention to detail and strong commitment to quality.</li> <li>Ability to multitask and manage time effectively in a fast-paced environment.</li> <li>Proficient in written and spoken English.</li> </ul> <h4>Benefits</h4> <ul> <li>Paid time off</li> <li>Training & development</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>About Syarah</strong><br> Syarah is one of the leading automotive e-commerce platforms in Saudi Arabia, transforming the way people buy, sell, finance, and own vehicles. Through technology, data, and innovative financial solutions, Syarah delivers a seamless customer experience while building scalable systems that support rapid business growth across sales, operations, finance, and customer engagement.</p> <p><strong>About the role</strong><br> We are looking for an experienced Engineering Manager – ERP & CRM to lead the development, strategy, and delivery of the systems that power Syarah's core business operations. In this role, you will manage a team of backend engineers, drive the technical direction of our ERPNext/Frappe and CRM platforms, and ensure reliable, scalable solutions that support sales, finance, inventory, and customer operations.</p> <p>This is both a technical and people leadership role. You will be responsible for setting team goals and OKRs, mentoring engineers, managing performance, and partnering closely with business stakeholders to translate company objectives into impactful engineering outcomes. The ideal candidate combines strong engineering expertise with a proven ability to build and lead high-performing teams in a fast-paced environment.</p> <h4>Key responsibilities</h4> <ul> <li>Lead, manage, and grow a team of backend engineers working across Python (Frappe/ERPNext) and PHP, owning team structure, hiring, and onboarding.</li> <li>Own the strategy, roadmap, and delivery of Syarah’s ERP and CRM platforms, the systems that run sales, finance, inventory, operations, and customer engagement.</li> <li>Set clear team and individual goals through OKRs, aligning day-to-day engineering execution with broader company objectives and tracking measurable outcomes.</li> <li>Run performance management end to end, including regular 1:1s, structured feedback, performance reviews, growth plans, and recognition.</li> <li>Mentor and develop engineers at every level, deepening technical skills, ownership, and a culture of accountability and continuous improvement.</li> <li>Translate company goals into a clear engineering roadmap, and be accountable for the team delivering against it on time and to a high standard.</li> <li>Define and enforce engineering standards across code quality, architecture, testing, security, and documentation for ERP and CRM systems.</li> <li>Own the technical direction of ERPNext/Frappe customizations, modules, and integrations, and of PHP-based CRM and internal business applications.</li> <li>Lead the design and delivery of integrations connecting ERP, CRM, payments, and other operational and data systems across the business.</li> <li>Partner with finance, operations, sales, and product stakeholders to capture requirements and translate them into well-scoped, prioritized engineering work.</li> <li>Drive healthy delivery practices, including sprint planning, estimation, code review, CI/CD, and release management, to ship reliably and predictably.</li> <li>Own reliability, uptime, and incident response for business-critical ERP and CRM platforms, putting in place monitoring, alerting, and on-call practices.</li> <li>Manage technical debt, scalability, and platform evolution, balancing short-term delivery against long-term maintainability and cost.</li> <li>Report progress, risks, trade-offs, and resourcing needs clearly to senior leadership, and represent the ERP and CRM engineering function across the company.</li> </ul> <h4>What we’re looking for</h4> <ul> <li>Proven experience managing and growing software engineering teams, with a track record of setting goals and OKRs, running performance management, and delivering against company objectives.</li> <li>Strong hands-on background in backend engineering with Python and PHP, ideally including ERPNext/Frappe and modern PHP frameworks.</li> <li>Solid understanding of ERP and CRM systems, business process automation, and integrations across finance, sales, and operations.</li> <li>Experience with API design, databases, CI/CD, and cloud infrastructure, and a strong bar for code quality, security, and reliability.</li> <li>Excellent stakeholder management and communication skills, with the ability to translate business goals into engineering execution.</li> </ul> <h4>Preferred experience</h4> <ul> <li>Hands-on experience with other major ERP systems such as SAP, Odoo, or Oracle.</li> <li>Experience with sales lead generation and workflow automation within CRM platforms.</li> <li>Exposure to AI and agentic AI, with an interest in applying it across ERP, CRM, and internal operations, is a strong plus.</li> </ul> <h4>Tech stack</h4> <ul> <li>Languages & frameworks: Python (Frappe/ERPNext), PHP (Laravel), SQL</li> <li>ERP & CRM: ERPNext, CRM platforms, custom business applications</li> <li>Databases & caching: MongoDB / MySQL, Redis</li> <li>Integration: REST APIs, webhooks, message queues</li> <li>DevOps & deployment: Docker, Git, CI/CD</li> <li>Cloud & infrastructure: AWS, GCP</li> <li>Ways of working: Agile / Scrum, OKRs, code review, performance management</li> </ul> <h4>Requirements</h4> <ul> <li>8+ years of software engineering experience, including 3+ years in an engineering management role</li> <li>Strong hands-on experience with Python and PHP development</li> <li>Experience with ERPNext/Frappe or other ERP platforms (SAP, Odoo, Oracle, etc.)</li> <li>Solid understanding of CRM systems, business process automation, and enterprise integrations</li> <li>Proven experience leading engineering teams, setting OKRs, and managing performance and career development</li> <li>Experience with APIs, databases, cloud infrastructure, CI/CD, and DevOps practices</li> <li>Strong stakeholder management and communication skills</li> <li>Experience in e-commerce, fintech, or high-growth technology environments is a plus</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>About Syarah</strong><br> Syarah is one of the leading automotive e-commerce platforms in Saudi Arabia, transforming the way people buy, sell, finance, and own vehicles. Through technology, data, and innovative financial solutions, Syarah delivers a seamless customer experience while building scalable systems that support rapid business growth across sales, operations, finance, and customer engagement.</p> <p><strong>About the role</strong><br> We are looking for an experienced Engineering Manager – ERP & CRM to lead the development, strategy, and delivery of the systems that power Syarah's core business operations. In this role, you will manage a team of backend engineers, drive the technical direction of our ERPNext/Frappe and CRM platforms, and ensure reliable, scalable solutions that support sales, finance, inventory, and customer operations.</p> <p>This is both a technical and people leadership role. You will be responsible for setting team goals and OKRs, mentoring engineers, managing performance, and partnering closely with business stakeholders to translate company objectives into impactful engineering outcomes. The ideal candidate combines strong engineering expertise with a proven ability to build and lead high-performing teams in a fast-paced environment.</p> <h4>Key responsibilities</h4> <ul> <li>Lead, manage, and grow a team of backend engineers working across Python (Frappe/ERPNext) and PHP, owning team structure, hiring, and onboarding.</li> <li>Own the strategy, roadmap, and delivery of Syarah’s ERP and CRM platforms, the systems that run sales, finance, inventory, operations, and customer engagement.</li> <li>Set clear team and individual goals through OKRs, aligning day-to-day engineering execution with broader company objectives and tracking measurable outcomes.</li> <li>Run performance management end to end, including regular 1:1s, structured feedback, performance reviews, growth plans, and recognition.</li> <li>Mentor and develop engineers at every level, deepening technical skills, ownership, and a culture of accountability and continuous improvement.</li> <li>Translate company goals into a clear engineering roadmap, and be accountable for the team delivering against it on time and to a high standard.</li> <li>Define and enforce engineering standards across code quality, architecture, testing, security, and documentation for ERP and CRM systems.</li> <li>Own the technical direction of ERPNext/Frappe customizations, modules, and integrations, and of PHP-based CRM and internal business applications.</li> <li>Lead the design and delivery of integrations connecting ERP, CRM, payments, and other operational and data systems across the business.</li> <li>Partner with finance, operations, sales, and product stakeholders to capture requirements and translate them into well-scoped, prioritized engineering work.</li> <li>Drive healthy delivery practices, including sprint planning, estimation, code review, CI/CD, and release management, to ship reliably and predictably.</li> <li>Own reliability, uptime, and incident response for business-critical ERP and CRM platforms, putting in place monitoring, alerting, and on-call practices.</li> <li>Manage technical debt, scalability, and platform evolution, balancing short-term delivery against long-term maintainability and cost.</li> <li>Report progress, risks, trade-offs, and resourcing needs clearly to senior leadership, and represent the ERP and CRM engineering function across the company.</li> </ul> <h4>What we’re looking for</h4> <ul> <li>Proven experience managing and growing software engineering teams, with a track record of setting goals and OKRs, running performance management, and delivering against company objectives.</li> <li>Strong hands-on background in backend engineering with Python and PHP, ideally including ERPNext/Frappe and modern PHP frameworks.</li> <li>Solid understanding of ERP and CRM systems, business process automation, and integrations across finance, sales, and operations.</li> <li>Experience with API design, databases, CI/CD, and cloud infrastructure, and a strong bar for code quality, security, and reliability.</li> <li>Excellent stakeholder management and communication skills, with the ability to translate business goals into engineering execution.</li> </ul> <h4>Preferred experience</h4> <ul> <li>Hands-on experience with other major ERP systems such as SAP, Odoo, or Oracle.</li> <li>Experience with sales lead generation and workflow automation within CRM platforms.</li> <li>Exposure to AI and agentic AI, with an interest in applying it across ERP, CRM, and internal operations, is a strong plus.</li> </ul> <h4>Tech stack</h4> <ul> <li>Languages & frameworks: Python (Frappe/ERPNext), PHP (Laravel), SQL</li> <li>ERP & CRM: ERPNext, CRM platforms, custom business applications</li> <li>Databases & caching: MongoDB / MySQL, Redis</li> <li>Integration: REST APIs, webhooks, message queues</li> <li>DevOps & deployment: Docker, Git, CI/CD</li> <li>Cloud & infrastructure: AWS, GCP</li> <li>Ways of working: Agile / Scrum, OKRs, code review, performance management</li> </ul> <h4>Requirements</h4> <ul> <li>8+ years of software engineering experience, including 3+ years in an engineering management role</li> <li>Strong hands-on experience with Python and PHP development</li> <li>Experience with ERPNext/Frappe or other ERP platforms (SAP, Odoo, Oracle, etc.)</li> <li>Solid understanding of CRM systems, business process automation, and enterprise integrations</li> <li>Proven experience leading engineering teams, setting OKRs, and managing performance and career development</li> <li>Experience with APIs, databases, cloud infrastructure, CI/CD, and DevOps practices</li> <li>Strong stakeholder management and communication skills</li> <li>Experience in e-commerce, fintech, or high-growth technology environments is a plus</li> </ul></p><p></p>

<p><strong>SUMMARY</strong></p> <p>The NATO Liaison Office (NLO) Jordan in Amman represents NATO in Jordan, with the aim of enhancing political dialogue and practical cooperation in areas of common interest between the Alliance and Jordan, building on their longstanding partnership bilaterally and in the framework of the Mediterranean Dialogue (MD). The NLO enables regular engagement between NATO and the Jordanian authorities and contributes to the development and implementation of partnership programmes and activities.</p> <p>The Driver provides reliable and safe driving and delivery services for the NLO, NATO staff, and visitors in Jordan, ensuring the highest standards of reliability, integrity and safety. As a member of the Administrative Support Section, the incumbent performs secondary tasks related to the smooth running of the NLO. The incumbent should be flexible to work outside of normal working hours.&nbsp;</p> <p><strong>QUALIFICATIONS AND EXPERIENCE</strong></p> <p><strong>ESSENTIAL</strong></p> <p>The incumbent must:</p> <ul> <li>be a citizen of Jordan;</li> <li>possess a good general education at the higher secondary level;</li> <li>have a minimum of three years of work experience as a professional driver;</li> <li>hold a driver’s licence valid in Jordan (Category 3-1) with knowledge of basic vehicle maintenance;</li> <li>have local know-how of Jordanian administrative procedures and local services;</li> <li>possess the following language levels: English, Level III (Intermediate); Arabic Level VI (Proficiency);</li> <li>have no criminal record, no traffic record, and pass security vetting.&nbsp;</li> </ul> <p><strong>DESIRABLE</strong></p> <p>The following would be considered an advantage:</p> <ul> <li>experience driving a civilian armoured vehicle and a professional driver training such as defensive driver training, and other specialized training;</li> <li>a certificate of basic first aid training;</li> <li>the ability to use radio communications and basic computer skills.&nbsp;</li> </ul> <p><strong>MAIN ACCOUNTABILITIES </strong></p> <ul> <li>Provide support for the everyday transportation of the NLO staff and, when needed, related officials/visitors;</li> <li>Maintain an overall situational awareness regarding the security situation in the area of operations and keep updated on the local traffic situation and current/planned roadworks and traffic conditions;</li> <li>Conduct all administrative tasks related to cars and road moves (e.g. drafting journey management plans, maintaining car logbooks, handling car registration, insurance and customs clearance);</li> <li>Drive safely, following applicable regulations governing vehicle operation including implementing all security and safety procedures to ensure the safety of passengers;</li> <li>Load and unload vehicles, pick up office supplies and deliver and collect packages, publications, correspondence, government documents including accreditations and visas, as well as other materials as directed;</li> <li>Maintain the cleanliness of vehicles, garages and related work areas;</li> <li>Inspect vehicles and perform daily vehicle maintenance such as regulating tire pressure and fuel/lubricants/water and other minor maintenance procedures as necessary;</li> <li>Ensure the appropriate response to any road accidents and complete incident and accident reports when necessary and provide first aid to passengers in case of injuries caused by an accident;</li> <li>Provide interpretation services to facilitate vehicle movements at entry gates, checkpoints, and at any other time during the transport of passengers;</li> <li>Provide local know-how and practical support to the NLO staff in their day-to-day activities and interactions with Jordanian administration and structures, as well as local services.</li> </ul> <p>Perform other related duties, as required</p> <p><strong>INTERRELATIONSHIPS</strong></p> <p>The Driver reports to the Head of the NATO Liaison Office, through the Coordinator (Finance &amp; Administration) in Jordan. The incumbent works closely with the NLO Staff and interacts with the official visitors by maintaining a professional, courteous, and responsible client-oriented manner.</p> <ul> <li>Direct Reports: N/a.</li> <li>Indirect Reports: N/a.&nbsp;</li> </ul> <p><strong>COMPETENCIES</strong></p> <p>The incumbent must demonstrate:</p> <ul> <li>Achievement: Works to meet standard;</li> <li>Customer Service Orientation: Takes personal responsibility for correcting problems;</li> <li>Flexibility: Accepts the need for flexibility;</li> <li>Initiative: Reacts to short term opportunities or problems;</li> <li>Organisational Commitment: Models Loyalty;</li> <li>Self-Control: Responds calmly;</li> <li>Teamwork: Cooperates.</li> </ul> <p><strong>EMPLOYMENT CONDITIONS</strong></p> <p>The <strong>monthly basic salary</strong> for this post is <strong>1087,71 JOD (subject to local taxation)</strong>. The monthly basic salary will be reviewed every <strong>two years</strong> and is not exempt from taxation. Additional allowances or adjustments may be applied.</p> <p>NATO may offer a one-year contract to the successful candidate, which may be renewed for subsequent periods.This possibility is based on the needs of NATO and on the performance of the incumbent.</p> <p>The nature of this position may require the staff member to travel for work and/or to work outside normal office hours. It may also require periods of teleworking from home for administrative related tasks.</p> <p>The NATO Liaison Office in Jordan is a <strong>non-smoking environment.</strong></p> <p><strong>HOW TO APPLY</strong></p> <p><strong>We only accept applications sent to the following email address</strong><b>&nbsp;</b><a href="mailto:nlo.jordan@hq.nato.int">nlo.jordan@hq.nato.int</a> indicating the job title in the subject line and <strong>attaching your CV, and a short motivation letter in English.</strong> In case you successfully <strong>participated in a professional driver training or defensive driving training,</strong> or any other specialised training, please attach a <strong>copy of the certificates.</strong> Please also provide contact details for at least <strong>three people who can provide reference</strong> regarding your performance in your previous position(s).</p> <p><strong>Please only use the latest Microsoft Office file formats (e.g. .docx, .xlsx, .pptx) or send&nbsp;your application documents in pdf.</strong></p> <p><strong>We will not be accepting any applications submitted or applied through Akhtaboot.</strong></p> <p><strong>Applications submitted by other means (e.g. post, fax, etc) will not be accepted</strong>.</p> <p>Appointment will be subject to receipt of security vetting and approval of the candidate’s medical file by the NATO Medical Adviser, verification of your studies and work experience.</p> <p>NATO will not accept any phase of the recruitment or selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-Trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such 3 cases as appropriate.&nbsp;</p> <p>The deadline for applications is <strong>23:59 on 15 August 2026.</strong> NATO will accept no applications beyond this deadline.</p> <p><strong>ADDITIONAL INFORMATION</strong></p> <p>Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work.</p> <p>NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, ethnic origin, religion or belief, cultural background, sexual orientation, and disability.&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p>

<p><h4>Optimiza overview</h4> <p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. Our work brings together business and technology to help clients build stronger, more effective systems, and we are looking for engineers who enjoy solving complex technical challenges in fast-moving environments.</p> <p>As a microservices developer, you will play a key role in shaping backend solutions that support reliable, scalable digital platforms. This role is well suited to someone who enjoys building modern distributed systems, working across functions, and contributing to technology solutions that have meaningful impact across client and business needs.</p> <h4>Responsibilities</h4> <li>Design, build, and maintain robust microservices-based applications and RESTful APIs using modern architectural principles.</li> <li>Implement service-to-service communication using APIs, messaging queues (Kafka, RabbitMQ), and event-driven architectures.</li> <li>Ensure high availability, scalability, and performance of microservices under heavy load.</li> <li>Implement and enforce security standards including authentication, authorization, and data protection.</li> <li>Collaborate cross-functionally with front-end developers, DevOps teams, and system architects to deliver end-to-end solutions.</li> <li>Participate in code reviews and troubleshoot production issues related to backend integrations.</li> <li>Support CI/CD pipelines and deployment of containerized applications.</li> <h4>Requirements</h4> <p><strong>Education:</strong> Bachelor’s degree in computer science, software engineering, or a related technical field.</p> <p><strong>Experience:</strong> 3+ years of proven experience in backend or microservices development.</p> <p><strong>Core technical proficiency:</strong> Strong expertise in Java, with experience in Java 11 or Java 17+ preferred. Strong expertise in the Spring ecosystem, including Spring Boot, Spring Cloud, and Spring Data. Deep knowledge of microservices architecture and distributed systems. Extensive experience developing, documenting, and consuming RESTful APIs.</p> <p><strong>Database knowledge:</strong> Solid experience with both relational databases such as PostgreSQL or MySQL and NoSQL databases such as MongoDB or Redis, including ORM tools like Hibernate or JPA.</p> <p><strong>Messaging & async:</strong> Familiarity with messaging systems such as Apache Kafka, RabbitMQ, or similar.</p> <p><strong>Infrastructure & DevOps:</strong> Solid understanding of CI/CD tools such as Jenkins or GitLab CI and DevOps best practices. Hands-on experience with Docker and Kubernetes is highly preferred.</p> <p><strong>Legal / regulatory requirements:</strong> Eligible to work in Jordan.</p></p><p></p>

<p><h4>Optimiza overview</h4> <p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. Our work brings together business and technology to help clients build stronger, more effective systems, and we are looking for engineers who enjoy solving complex technical challenges in fast-moving environments.</p> <p>As a microservices developer, you will play a key role in shaping backend solutions that support reliable, scalable digital platforms. This role is well suited to someone who enjoys building modern distributed systems, working across functions, and contributing to technology solutions that have meaningful impact across client and business needs.</p> <h4>Responsibilities</h4> <li>Design, build, and maintain robust microservices-based applications and RESTful APIs using modern architectural principles.</li> <li>Implement service-to-service communication using APIs, messaging queues (Kafka, RabbitMQ), and event-driven architectures.</li> <li>Ensure high availability, scalability, and performance of microservices under heavy load.</li> <li>Implement and enforce security standards including authentication, authorization, and data protection.</li> <li>Collaborate cross-functionally with front-end developers, DevOps teams, and system architects to deliver end-to-end solutions.</li> <li>Participate in code reviews and troubleshoot production issues related to backend integrations.</li> <li>Support CI/CD pipelines and deployment of containerized applications.</li> <h4>Requirements</h4> <p><strong>Education:</strong> Bachelor’s degree in computer science, software engineering, or a related technical field.</p> <p><strong>Experience:</strong> 3+ years of proven experience in backend or microservices development.</p> <p><strong>Core technical proficiency:</strong> Strong expertise in Java, with experience in Java 11 or Java 17+ preferred. Strong expertise in the Spring ecosystem, including Spring Boot, Spring Cloud, and Spring Data. Deep knowledge of microservices architecture and distributed systems. Extensive experience developing, documenting, and consuming RESTful APIs.</p> <p><strong>Database knowledge:</strong> Solid experience with both relational databases such as PostgreSQL or MySQL and NoSQL databases such as MongoDB or Redis, including ORM tools like Hibernate or JPA.</p> <p><strong>Messaging & async:</strong> Familiarity with messaging systems such as Apache Kafka, RabbitMQ, or similar.</p> <p><strong>Infrastructure & DevOps:</strong> Solid understanding of CI/CD tools such as Jenkins or GitLab CI and DevOps best practices. Hands-on experience with Docker and Kubernetes is highly preferred.</p> <p><strong>Legal / regulatory requirements:</strong> Eligible to work in Jordan.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries.<br> Our work brings together business and technology to help clients build stronger, more effective systems, and we are looking for engineers who enjoy solving complex technical challenges in fast-moving environments.<br> As a Microservices Developer, you will play a key role in shaping backend solutions that support reliable, scalable digital platforms.<br> This role is well suited to someone who enjoys building modern distributed systems, working across functions, and contributing to technology solutions that have meaningful impact across client and business needs.<br> Responsibilities Design, build, and maintain robust microservices-based applications and RESTful APIs using modern architectural principles.<br> Implement service-to-service communication using APIs, messaging queues (Kafka, RabbitMQ), and event-driven architectures.<br> Ensure high availability, scalability, and performance of microservices under heavy load.<br> Implement and enforce security standards including authentication, authorization, and data protection.<br> Collaborate cross-functionally with front-end developers, DevOps teams, and system architects to deliver end-to-end solutions.<br> Participate in code reviews and troubleshoot production issues related to backend integrations.<br> Support CI/CD pipelines and deployment of containerized applications.<br> Job Requirements Education: Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.<br> Experience: 3+ years of proven experience in backend or microservices development.<br> Core Technical Proficiency: Strong expertise in Java, with experience in Java 11 or Java 17+ preferred.<br> Strong expertise in the Spring ecosystem, including Spring Boot, Spring Cloud, and Spring Data.<br> Deep knowledge of microservices architecture and distributed systems.<br> Extensive experience developing, documenting, and consuming RESTful APIs.<br> Database Knowledge: Solid experience with both relational databases such as PostgreSQL or MySQL and NoSQL databases such as MongoDB or Redis, including ORM tools like Hibernate or JPA.<br> Messaging &amp; Async: Familiarity with messaging systems such as Apache Kafka, RabbitMQ, or similar.<br> Infrastructure &amp; DevOps: Solid understanding of CI/CD tools such as Jenkins or GitLab CI and DevOps best practices.<br> Hands-on experience with Docker and Kubernetes is highly preferred.<br> Legal / Regulatory Requirements: Eligible to work in Jordan.<br></span> </div>

<p>Our Mission is to Simplify Life. We simplify and automate complex decision-making for customer-centric industries, including Utilities, Financial Services, Logistics, and Government, that drive the world's economies. We are looking for a technically dominant, operationally rigorous Director of Emerging Technology to lead our EmTech engineering team in Jordan. You will own the full engineering mandate of our Emerging Technology practice, setting the standard for how we architect, build, and deliver solutions across low-code enterprise platforms, microservices, and modern cloud-native stacks. You will lead highly skilled engineers building on complex, production-grade systems. Your technical depth matches theirs: you can engage in deep architectural debates, evaluate trade-offs with precision, and make decisions that hold up under production pressure. Your credibility is built on expertise, not title. Technical mastery is only half the mandate. You are the anchor of the EmTech team , absorbing external complexity and translating it into calm, structured direction. You build a culture of accountability, equitable performance, and consistent delivery excellence, where merit is the only currency. You operate on the same clear sequence: What , then How , then Who . Core Mindset &amp; Traits Technically Credible. You can architect on a whiteboard, debug in a terminal, and evaluate an estimate with the fluency of someone who has shipped for years. Credibility is the foundation of your authority. Mission-Oriented. Driven by outcomes and measurable impact. Pressure Absorber. When urgency hits, your team feels a clear plan and steady direction. Empathetic and Consistent. You invest deeply in your people, and you hold a consistent bar for everyone. Standards apply equally, and fairness is the foundation of trust. Data-Informed. Dashboards, defect rates, and deployment logs: the numbers speak. Operator, Not a Theorist. u200b Forged in live delivery: systems scaled, teams built, deadlines met. Key Responsibilities: Technical Leadership &amp; Engineering Excellence Hands-on technical oversight across the EmTech portfolio: Mendix (or equivalent), microservices, APIs, cloud-native stacks. Personally engage in architecture reviews, estimates, and technical decisions; ensure honest, rigorous commitments. Drive code quality standards, technical debt management, and design review practices. Lead evaluation and adoption of emerging tech (AI/ML, intelligent automation), separating hype from production-ready capability. Establish engineering KPIs: velocity, defect density, deployment frequency, MTTR. EmTech Team Leadership &amp; Culture Serve as the senior engineering leader for the team, with clarity and full executive backing. Act as the strategic buffer between external pressure and your engineers. Enforce transparent, consistent engineering practices from sprint ceremonies to quarterly reviews. Establish a structured communication cadence with global leadership. Delivery Execution &amp; Performance Management Own delivery accountability across all EmTech programs, on time, on budget, on spec. Implement rigorous delivery governance: sprint discipline, milestone tracking, dependency and risk management. Run data-driven delivery reviews against objective metrics. Address performance gaps with speed and fairness. Performance-First, Equitable Culture Promotions, bonuses, and assignments earned through measurable contribution, never tenure, relationships, or lobbying. Anchor evaluations to objective, documented criteria visible before the review period. Build career development frameworks with clear competency milestones. Ensure diverse technical talent thrives through a system that rewards capability and eliminates favoritism. Engineering Talent Development Mentor and develop engineering leads and senior engineers into the next generation of technical leaders. Ensure every engineer has clarity on scope, priorities, and growth trajectory. Design rapid onboarding; build a learning culture that makes EmTech a destination for top regional talent.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education</strong> Bachelor's in CS, Software Engineering, or Information Systems (required); Master's (strongly preferred).</li><li><strong>Technical Expertise</strong> Deep, hands-on experience with low-code enterprise platforms, specifically Mendix or an equivalent platform (OutSystems, Power Platform at enterprise scale). Proven expertise in microservices, API design, event-driven and distributed systems. Modern stacks: cloud-native (AWS/Azure/GCP), Docker, Kubernetes, CI/CD, DevOps. Software quality engineering and emerging-tech evaluation discipline.</li><li><strong>Leadership &amp; Experience</strong> 15+ years in tech, with 5+ years leading engineering teams of 20+. Proven track record building/scaling high-performing engineering teams and performance systems. Senior technical leader for a practice/team/CoE; client-facing delivery; developing engineering leads.</li><li><strong>Knowledge, Skills &amp; Abilities</strong> Agile/SAFe/DAD; change leadership; Jira/Azure DevOps/Confluence. English &amp; Arabic (required)</li><li><strong>Certifications &amp; Preferences</strong> Mendix certification (Intermediate/Advanced) (strongly preferred) PMP/PMI-ACP (preferred) MENA market experience.</li></ul>

<p>Job Scope The Technical Support Engineer is accountable for addressing technical issues in a timely and efficient manner and maintaining strong relationships with partners and end users ensuring full satisfaction at all times. Main Duties and Responsibilities • Analyze technical issues based on defined support processes and procedures and report actions accordingly • Attend to technical issues raised by partners and end users in a timely and efficient manner • Maintain strong relationships with partners and customers • Ensure constant and effective communication with assigned vendors securing full support on technical issues • Respond to after-hours support queries during assigned rotations and escalate issues if needed</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor s degree in Computer Science or any other related field Experience At least 3 years of relevant experience preferably as an ATM Engineer. #LI-SK</p>