Cyber Security Engineer Jobs in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><u>Purpose of the job:</u></b></p><ul><li>Responsible for executing and improving service process for partners to meet targeted KPI’s and meet customer’s satisfaction. </li><li>Report partners situation and overall operations to management and take actions according to have continuous improvement.</li></ul><p><br></p><p><b><u>Key Objectives:</u></b></p><ul><li>To support the overall functions and operations of the service centers to meet targeted KPI.</li><li>Studying the health of the current service network, needed improvements.</li><li>Service partners Profit and loss statement preparation, analyzing and monitoring to utilize their resources for better services.&nbsp;</li></ul><p><br></p><p><b><u>Position Responsibilities:</u></b></p><p><b>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Service Center Operations Optimization:</b></p><ul><li>To support the overall operations and functions of service centers.</li><li>&nbsp;To design service strategies and ensure that all day to day services are under control.</li><li>Support partners to build service center operation in which is capable of meeting maximum customer satisfaction.</li><li>Provide support and guidance to CS service staff to ensure coordination and timely and quality customer services</li><li>Analyze customer needs, recognize business opportunities and respond accordingly to positively influence customers</li><li>Operate service network efficiently per global guideline</li><li>Ensure service centers capabilities to perform day-to-day operation in terms, not limited to, of manpower and tools.</li><li>Build and maintain positive trust relationship with partners.</li><li>Reviewing the dissatisfaction cases received by the sales team and the call center, and follow it up with the service centers.&nbsp;&nbsp;&nbsp;</li><li>&nbsp;&nbsp;</li></ul><p><b>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Daily repair speed KPI’s monitoring:</b></p><ul><li>Following up all KPI’s related to repair speed, taking actions &amp; building improvement plans once needed.</li><li>Managing System Solution within the team, partners &amp; Call Center.</li><li><br></li></ul><p><b>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Service Network admin. (CS Portal).</b></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>- Experience, Education and Licensure</b></p><ul><li>Bachelor Degree / Industrial engineering, administration or any related field.</li><li>+2 years of experience</li></ul><p><br></p><p><b>- Language Skills</b>:</p><ul><li>Very good in Arabic skills (Reading, writing, listening and speaking).</li><li>Very good in English skills (Reading, writing, listening and speaking).</li></ul><p><br></p><p><b>- Other skills:</b></p><ul><li>Experience in technical skills in one or more electronics products in IM or CE.</li><li>Operational management background.</li><li>Work with team to achieve performance goal &amp; increase productivity.</li><li>Good MS Office skills.</li><li>Good presentation skills.</li><li>Good reporting skills.</li><li>Good communication skills.</li></ul><p><br></p><p><b>In the whole process of recruitment, job applicants should be careful not to infringe the trade secret of the company which they have been/were working for.</b></p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Complete period-end closing procedures and reports as specified. Audit cashier banks periodically according to SOPs. Maintain, distribute, and record petty cash, cashier banks, and contracts. Document, maintain, communicate, and act upon all Cash Variances according to SOPs. Act as liaison between property and armored car service or primary banking institution. Participate in internal, external, and regulatory audit processes and ensure compliance with SOPs.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette; ensure that coworkers understand their tasks. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><br><p>Our Spa Receptionist, you will be the first point of contact for our guests and members, creating a welcoming and professional experience from arrival to departure. You will play a key role in managing spa reservations, guest inquiries, retail sales, administrative functions, and daily reception operations while ensuring exceptional service standards are consistently delivered. This position requires excellent communication skills, strong attention to detail, and a passion for wellness and hospitality.</p><br><br><br><p><b>What You Will Do</b></p><br><br><ul><li>Welcome guests and members warmly, ensuring a personalized and seamless spa experience.</li><li>Manage spa reservations, appointments, cancellations, and schedule updates using the spa management system.</li><li>Communicate appointment details and schedule changes promptly to therapists and spa team members.</li><li>Process guest payments, charges, memberships, gift certificates, and retail transactions accurately.</li><li>Maintain daily cashier reports, accounting records, and reconciliation procedures in accordance with established policies.</li><li>Read, update, and communicate relevant information from the daily logbook to ensure smooth operations.</li><li>Handle incoming and outgoing correspondence and maintain organized guest and membership records.</li><li>Promote spa treatments, memberships, packages, and retail products to maximize revenue opportunities.</li><li>Provide knowledgeable recommendations on spa services, wellness products, and treatment benefits.</li><li>Monitor and maintain inventory levels of retail products, office supplies, guest amenities, and spa linen items.</li><li>Prepare regular operational reports, including membership status, expired memberships, attendance statistics, birthday reports, therapist commissions, and monthly performance reports.</li><li>Ensure the reception area, juice bar, guest waiting areas, and surrounding facilities remain clean, organized, and always welcoming.</li><li>Respond professionally to guest feedback, requests, and concerns, escalating issues when necessary.</li><li>Maintain confidentiality of guest information and financial records.</li><li>Follow all hotel safety, security, emergency, and operational procedures.</li><li>Assist with special projects and additional duties as assigned by Spa Management.</li></ul><br><p><b>What You Bring</b></p><br><br><ul><li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li><li>Strong customer service and interpersonal skills with a guest-focused mindset.</li><li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li><li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li><li>Strong organizational and administrative abilities with excellent attention to detail.</li><li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li><li>Basic accounting, cash-handling, and reporting skills.</li><li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li><li>Proficiency in Microsoft Office applications and general computer systems.</li><li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li></ul><br><p><b>What We Offer</b></p><br><br><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>A supportive and collaborative work environment.</li><li>Training programs designed to enhance your hospitality and wellness expertise.</li><li>Employee wellness and recognition programs.</li><li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li></ul><br><p><b>Schedule &amp; Hours</b></p><br><br><ul><li>Full time Job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><br><p>Our Spa Receptionist, you will be the first point of contact for our guests and members, creating a welcoming and professional experience from arrival to departure. You will play a key role in managing spa reservations, guest inquiries, retail sales, administrative functions, and daily reception operations while ensuring exceptional service standards are consistently delivered. This position requires excellent communication skills, strong attention to detail, and a passion for wellness and hospitality.</p><br><br><br><p><b>What You Will Do</b></p><br><br><ul><li>Welcome guests and members warmly, ensuring a personalized and seamless spa experience.</li><li>Manage spa reservations, appointments, cancellations, and schedule updates using the spa management system.</li><li>Communicate appointment details and schedule changes promptly to therapists and spa team members.</li><li>Process guest payments, charges, memberships, gift certificates, and retail transactions accurately.</li><li>Maintain daily cashier reports, accounting records, and reconciliation procedures in accordance with established policies.</li><li>Read, update, and communicate relevant information from the daily logbook to ensure smooth operations.</li><li>Handle incoming and outgoing correspondence and maintain organized guest and membership records.</li><li>Promote spa treatments, memberships, packages, and retail products to maximize revenue opportunities.</li><li>Provide knowledgeable recommendations on spa services, wellness products, and treatment benefits.</li><li>Monitor and maintain inventory levels of retail products, office supplies, guest amenities, and spa linen items.</li><li>Prepare regular operational reports, including membership status, expired memberships, attendance statistics, birthday reports, therapist commissions, and monthly performance reports.</li><li>Ensure the reception area, juice bar, guest waiting areas, and surrounding facilities remain clean, organized, and always welcoming.</li><li>Respond professionally to guest feedback, requests, and concerns, escalating issues when necessary.</li><li>Maintain confidentiality of guest information and financial records.</li><li>Follow all hotel safety, security, emergency, and operational procedures.</li><li>Assist with special projects and additional duties as assigned by Spa Management.</li></ul><br><p><b>What You Bring</b></p><br><br><ul><li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li><li>Strong customer service and interpersonal skills with a guest-focused mindset.</li><li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li><li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li><li>Strong organizational and administrative abilities with excellent attention to detail.</li><li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li><li>Basic accounting, cash-handling, and reporting skills.</li><li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li><li>Proficiency in Microsoft Office applications and general computer systems.</li><li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li></ul><br><p><b>What We Offer</b></p><br><br><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>A supportive and collaborative work environment.</li><li>Training programs designed to enhance your hospitality and wellness expertise.</li><li>Employee wellness and recognition programs.</li><li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li></ul><br><p><b>Schedule &amp; Hours</b></p><br><br><ul><li>Full time Job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary We are looking for a Data Loss Prevention (DLP) Implementation Consultant to deploy, configure, and implement an enterprise Data Loss Prevention solution.<br> The consultant will be responsible for installing and activating the DLP platform, configuring security policies, deploying endpoint agents for Windows and macOS devices, and ensuring the solution is operational and aligned with customer security requirements.<br> Key Responsibilities Activate and configure DLP software licenses.<br> Install and deploy the DLP Management Server.<br> Configure the DLP Server according to best practices.<br> Design, implement, and fine-tune DLP policies.<br> Configure policy rules for data protection and compliance.<br> Deploy DLP endpoint agents on Windows and macOS devices.<br> Validate agent communication with the DLP server.<br> Perform system testing and troubleshooting.<br> Monitor deployment progress and resolve implementation issues.<br> Collaborate with customer IT and security teams during implementation.<br> Prepare deployment documentation and configuration guides.<br> Conduct knowledge transfer sessions for customer administrators.<br> Support UAT and go-live activities.<br> Ensure implementation follows vendor and security best practices.<br> Required Qualifications Bachelor's degree in Computer Science, Information Security, or a related field.<br> 3+ years of experience implementing enterprise DLP solutions.<br> Experience deploying DLP servers and endpoint agents.<br> Knowledge of Windows and macOS administration.<br> Experience creating and managing DLP policies.<br> Understanding of endpoint security and data protection concepts.<br> Familiarity with Active Directory and Group Policy.<br> Strong troubleshooting and analytical skills.<br> Excellent communication and documentation skills.<br> Preferred Qualifications Experience with one or more DLP solutions such as: Forcepoint DLP Symantec DLP (Broadcom) Trellix/McAfee DLP Microsoft Purview DLP Digital Guardian CoSoSys Endpoint Protector Security certifications such as Security+, CISSP, or vendor-specific certifications.<br> Experience with SIEM and endpoint security solutions.<br> Experience with data classification and compliance frameworks (GDPR, ISO 27001, HIPAA, PCI-DSS).<br> Soft Skills Customer-facing communication skills.<br> Strong documentation abilities.<br> Problem-solving mindset.<br> Ability to work independently.<br> Strong organizational skills.<br> Team collaboration.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The SOC Team Leader is responsible for leading and managing ZainTECH s Security Operations Center (SOC) team, ensuring effective delivery of security monitoring, threat detection, incident response coordination, and operational security services. The role provides technical leadership and operational oversight across SOC functions while ensuring compliance with service level agreements, customer requirements, and NCSC licensing obligations.</p><p>Responsibilities:</p><ul><li><strong>SOC Operations Management</strong> Lead daily SOC operations across all monitoring and response activities. Ensure continuous 24x7 monitoring coverage and effective shift management. Oversee incident handling, escalation, and investigation activities. Ensure adherence to customer SLAs and operational procedures. Monitor SOC performance and service quality metrics.</li><li><strong>Incident Management &amp; Escalation</strong> Act as the primary escalation point for high-severity security incidents. Coordinate incident response activities across technical teams and stakeholders. Support containment, investigation, eradication, and recovery efforts. Review incident reports and ensure quality of investigation outputs. Participate in major incident and crisis management activities.</li><li><strong>Team Leadership &amp; Development</strong> Lead, mentor, and develop SOC analysts across all levels. Conduct Performance reviews ,Coaching sessions and Knowledge transfer initiatives Support recruitment, onboarding, and training activities.</li><li><strong>Threat Detection &amp; Operational Improvement</strong> Drive continuous improvement of monitoring and detection capabilities. Review and approve Use cases , Correlation rules , Dashboards and Operational procedures Identify gaps in detection coverage and operational effectiveness. Support SOC maturity and service enhancement initiatives.</li><li><strong>Governance, Reporting &amp; Stakeholder Management</strong> Prepare operational reports and service reviews. Participate in customer meetings and security governance discussions. Ensure compliance with Internal security policies , Regulatory obligations and NCSC licensing requirements Maintain operational documentation, procedures, and playbooks.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Cybersecurity, Information Security, Computer Science, Information Technology, Engineering, or a related field. Minimum 5 years of cybersecurity experience and minimum 3 years of SOC operations experience Previous experience leading security operations teams. Strong experience with in SIEM platforms , Threat detection , Incident response and Security operations management Experience within MSSP environments is highly preferred.</p><p></p></section>

<p>JOB SUMMARY Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.</p><p>CORE WORK ACTIVITIES</p><p>Managing Security Operations</p><ul><li>Assists in the development and implementation of emergency procedures.</li><li>Recommends follow-up action for security breaches.</li><li>Conducts investigation of all losses of property assets and refers to proper management for disposition.</li><li>Deploys security staff to effectively monitor and protect property assets.</li><li>Complies with all Corporate Security safety and security management guidelines and procedures.</li><li>Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.</li><li>Conducts periodic patrols of entire property and parking areas.</li><li>Recognizes success across areas of responsibility.</li><li>Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li>Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.</li><li>Implements action plans to monitor and control risk.</li><li>Keeps abreast of local criminal activity as it may impact property.</li><li>Maintains required reports and documentation regarding patrols of property and parking areas.</li><li>Inspects all security equipment and ensures it is fully functioning.</li><li>Provides means for obtaining necessary medical attention on a timely basis.</li><li>Conducts hourly employee performance appraisals according to Standard Operating Procedures.</li><li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.</li><li>Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li><li>Maintains first aid and CPR certifications required for Security officers.</li><li>Implements local authority requirement for security and safety.</li></ul><p>Leading Security Teams</p><ul><li>Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.</li><li>Celebrates successes by publicly recognizing the contributions of team members.</li><li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li>Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concern.</li><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</li><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul><p>Providing and Ensuring Exceptional Customer Service</p><ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li>Empowers employees to provide excellent customer service.</li><li>Meets quality standards and customer expectations on a daily basis.</li><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul><p>Conducting Human Resources Activities</p><ul><li>Assists in minimizing cost of accident claims through aggressive claims management.</li><li>Brings issues to the attention of Human Resources as necessary.</li><li>Strives to improve service performance.</li><li>Administers property policies fairly and consistently.</li></ul><p>Additional Responsibilities</p><ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li><li>Develops and maintains a working relationship with local law enforcement authorities.</li><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Provides guidance in setting health and safety policies and standards.</li><li>Coordinates with Event Sales for VIP escort and media control for large events.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.</li><li>OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder</p><br><p>Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.</p><br><ul><li>18,000 trained professionals</li><li>350+ locations worldwide</li><li>Fortune 500</li><li>Globally unified systems</li></ul><br>Job Description<br><p>The District Sales Executive orchestrates involvement of multiple people in our Sales process, so that new customer revenue is consistently secured for our district office and Expeditors network. The role is focused on attracting, closing local accounts and ensuring continual business growth within the District.</p><br><p><u><strong>Tasks and Duties:</strong></u></p><br><ul><li>Manage an assigned territory and demonstrate extensive knowledge of potential customers and competitors in this area</li><li>Timely data entry in our Customer Relationship Management tool</li><li>Build relationships with Customer &amp; collaborate with regional team, Geo, and Knowledge Management resources</li><li>Create value-added solutions for customer’s logistics needs, including Network Diagrams &amp; Cost benefit solutions</li><li>Support the transition of new accounts</li><li>Support AR (accounts receivable) collection</li><li>Own Credit setup process with new customers onboard</li><li>Attend training &amp; development sessions to continue developing selling skills and updating Expeditors Product and Service knowledge</li><li>Involvement in local trade groups, as directed by the DSM</li><li>Make 50 sales calls every month or as directed by DSM</li><li>Make required number of joint calls as directed by DSM</li><li>Meet required individual budgets</li><li>Have diversified sales pipeline across verticals &amp; Expeditors service</li><li>Take on additional assignments as required, supporting company needs</li></ul><br>Qualifications<br><ul><li>Oral and written proficiency in the English language</li><li>Well versed with the trade market</li><li>2- 5 years of sales experience in the required market.</li><li>Strong problem solving, organizational, and interpersonal skills</li><li>Ability to work productively both individually and in a team environment</li><li>Sense of urgency for goal achievement</li><li>Self-motivated with ability to work in a fast-paced environment</li><li>Strong rapport and relationship-building focused</li><li>Empowered to make quick decisions in response to changing conditions</li><li>Influences others to action</li><li>Timeliness and accountability for results</li><li>Presentation skills</li></ul><br>Additional Information<br><p>Expeditors offers excellent benefits:</p><br><ul><li>Paid Vacation, Holiday, Sick Time</li><li>Health Plan: Medical</li><li>Life Insurance</li><li>Employee Stock Purchase Plan</li><li>Training and Personnel Development Program</li></ul><br><br> </div>

<p>The Department of Safety and Security (UNDSS) is responsible for providing leadership, operational support and oversight of the United Nations security management system (UNSMS) globally. As a global leader in security risk management principles, UNDSS enables the safe and effective delivery of United Nations programmes and activities in the most complex and challenging environments, while maximizing precious resources. To this end, the work of the Department is aligned under a clear mission, to enable United Nations system programme activities through trusted security leadership and solutions. This is a unique opportunity to join a diverse, dynamic and exciting organization gaining unique and valuable experience where security provides great value. Besides the opportunity to gain new skills and further advance security expertise, this position offers a fulfilling environment that gives you satisfaction by contributing directly or indirectly to peace and security, human rights, and achievement of the Sustainable Development Goals. For more information on the Department, and how we make an impact on the world in enabling the achievement of SDGs, visit: https://www.un.org/undss/</p><p><strong>Desired Candidate Profile</strong></p><p>This position is currently located in Amman, within the UNDSS Israel and the occupied Territories and Jerusalem (IOPT) team. This duty station has been designated by the International Civil Service Commission as</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>The role of a Multi-Property Content Creator is critical for managing and producing a wide array of social media content. This individual is tasked with developing, executing, and overseeing content across various platforms, including photography, videography, reels, and stories. Their work is specifically tailored to enhance the digital presence of four distinct properties: Amman Marriott Hotel, Dead Sea Marriott Resort &amp; Spa, Petra Marriott Hotel, and Sheraton Amman Al Nabil Hotel.<br>In addition to content creation, this position extends to assisting with graphic design projects. The scope of these projects is broad and diverse, encompassing the creation of engaging content for all social media channels, editing and retouching images, resizing artwork, and devising new artwork solutions. The responsibilities also include crafting campaign creatives, social media artwork, and performing photo editing tasks.<br>The role demands a vigilant stewardship of the brands involved, particularly Marriott Hotels &amp; Resorts and Sheraton. This includes ensuring that all visual creatives align with and reinforce the brands' integrity and standards. The successful candidate will demonstrate a profound understanding of branding, identity, typography, photography, videography, and layout. They must exhibit exceptional attention to detail, robust project management capabilities, and a flair for innovation and creativity.<br>This position is not just about technical skills; it requires a strategic thinker who can translate marketing objectives into compelling visual stories that resonate with audiences. The ideal candidate will be adept at navigating the fast-paced world of social media, understanding its trends, and leveraging this knowledge to foster engagement and strengthen brand loyalty across all platforms.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>4+ years of experience in social media, marketing, and visual communications<br>2+ years of experience of video production, photography, video editing and graphic design experience<br>Experience in a fast paced environment and&nbsp;ability to coordinate multiple projects and meet critical deadlines.<br>Understanding of Marriott International brand principles &amp; marketing standards&nbsp;<br>Fluent in written and verbal English is a must&nbsp;<br>Written Arabic is an advantage<br>A bachelor's degree is required<br>Professional Attributes, Skills &amp; Experience<br>Experience in operating photography and videography equipment.&nbsp;<br>Graphic design and Adobe Creative Suite (Photoshop, Lightroom, InDesign, Acrobat, Premiere Pro) knowledge<br>Strong interpersonal skills, and ability to collaborate with both members of the marketing team and operational teams effectively communicate ideas (i.e. - content brainstorming, content shoots, model direction, etc.)<br>Ability to conceptualize and execute creative vision in relation to content and new ideas.<br>Ability to work flexible schedules including holidays and weekends<br>Must be able to work on-site at the hotels as a full-time team member<br>Familiarity with social-first video creation tools like CapCut, InShot, and native editing in Instagram and Facebook.<br>Detail oriented with a track record of follow through and delivery&nbsp;<br>Good project management skills<br>Strong communication &amp; an eye for detail.<br>Apple Mac / PC literate with competency in all major design packages&nbsp;<br>Must be able to demonstrate a strong knowledge of technology and it’s up to date applications<br>Experience and knowledge regarding the specifications for printing-related matters&nbsp;<br>Knowledgeable about file conversions (PDF, mpg, JPEG, TIFF, EPS, ae, mp3, mp4, avi)&nbsp;<br>Determined, tenacious, like to experiment, thinking out of the box is a must<br>Ability to create great working relationships with all levels of the hotel and across multiple disciplines<br>CORE WORK ACTIVITIES<br>Create content for 4 hotels including photography, reels, stories, animation and video to be used on our channels following social media guidelines &amp; brand tone of voice as set by the Hotels and Multi Property Director of Marketing Communications.&nbsp;<br>Schedule and create engaging content as required for all channels and in a timely manner. (Instagram, Facebook, LinkedIn)<br>Edit and resize content to different specifications as required.&nbsp;<br>Develop monthly visual asset banks to support activations, promotions and events.&nbsp;<br>Proactively adjust content creation to new trends and happenings.&nbsp;<br>Assist in the planning, scheduling and creative direction of photo and video shootings at our hotels.<br>Oversee social media accounts (Instagram, Facebook, LinkedIn) and maintain a social media calendar and, for disappearing or live content, a record (when possible) of what has been posted.<br>Ensure all stakeholders are engaged and aware of content creation activities in advance.<br>Attend and cover special events and promotions in our hotels.<br>Assist with Graphic Design as and when required for hotel collaterals and design artworks.<br>Coordinate communication with Department Manager’s and teams to ensure ongoing renewal &amp; engagement with new content.&nbsp;<br>Support Marketing Communication Department in bringing to life social media channel content that reflects the brand and positions the venues accurately.&nbsp;<br>Good understanding of new developments, best practices &amp; trends in the social media landscape.<br>Be creative and develop engaging social media content in line with the hotel brands.<br>Ability to easily connect with people and to continually find new ways to engage &amp; source new conversation starters.<br>Ability to multi-task &amp; work with several teams&nbsp;<br>Bring the hotel brands, programming and events to life through engaging content creation<br>Collaborate, brainstorm, and strategize with multiple teams for a wide range of materials that may include web pages, presentations, programming collateral, signage, internal communication, newsletters, and marketing materials<br>Translate strategic direction into high-quality design within an established brand identity<br>Develop concepts with software, and execute original content determining ideal usage of color, text, font style, imagery, and layout<br>Manage the design and uploading process of all project material, understanding best practices for using a content management system<br>Study design briefs and determine requirements<br>Conceptualize visuals based on requirements<br>Prepare rough drafts and present ideas<br>Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval.<br>COMPETENCIES<br>Managing Execution<br>Building and Contributing to Teams<br>-&nbsp;Actively participates as a member of a team to move the team toward the completion of goals.<br>Driving for Results<br>- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.<br>Planning and Organizing&nbsp;<br>-&nbsp;Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.<br>Building Relationships<br>Coworker Relationships<br>- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.&nbsp;<br>Customer Relationships&nbsp;<br>- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.<br>Global Mindset&nbsp;<br>-&nbsp;Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.<br>Generating Talent and Organizational Capability&nbsp;<br>Organizational Capability&nbsp;<br>- Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.<br>Talent Management&nbsp;<br>- Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.<br>Learning and Applying Professional Expertise<br>Applied Learning&nbsp;<br>- Seeks and makes the most of learning opportunities to improve performance of self and/or others.<br>Business Acumen<br>-&nbsp;Understands and utilizes business information to manage everyday operations.<br>Technical Acumen<br>- Understands and utilizes professional skills and knowledge in a specific functional area to conduct.<br>Communications and Media<br>- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.<br>Creative Expression<br>- The ability to generate novel ideas or strategies, and to communicate them with unusual, clever, or novel methods that captivate and influence others.<br>Marketing<br>- The ability to generate the strategy used in sales techniques, communications, and business development to positively impact customer relationships and business profitability.&nbsp;<br>Internet/Intranet/Extranet Design<br>- Knowledge of web and digital fundamentals, including web and digital design principles and approaches, the impact of various technical design choices, and their impact on the user experience.<br>Program Coding<br>- The ability to design and develop programs from functional and technical specifications using standard design techniques, programming languages, and tools (e.g., flow charting).<br>Troubleshooting<br>- Determining causes of complex mechanical or technological operating errors and implementing an appropriate resolution.<br>Equipment Selection<br>- Determining the kind of technology tools and equipment needed to do a job.<br>Security<br>- Knowledge of principles, tools, security, and procedures of security administration including levels of cryptography, encryption algorithms, allowable (legal) encryption tools, effective methods of network monitoring, policies regarding personally identifiable information (PII) and best practices required to maintain secure, reliable, and redundant systems. This includes the ability to construct and implement information security plans for developing systems, new products and new technologies.<br>Mechanical<br>- Knowledge of machines, computers, tools and other equipment, including their designs, uses, repair, and maintenance.<br>Computers and Electronics<br>- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.<br>Purchasing and Materials Management<br>- Knowledge of practices and procedures needed to maintain material, equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, and inventory control.<br>Basic Competencies<br>- Fundamental competencies required for accomplishing basic work activities.<br>Basic Computer Skills<br>- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Mathematical Reasoning<br>- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.<br>Oral Comprehension<br>- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Reading Comprehension&nbsp;<br>- Demonstrates understanding of written sentences and paragraphs in work-related documents.<br>Writing&nbsp;<br>- Communicates effectively in writing as appropriate for the needs of the audience.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Description</h4> <p>Optimiza is seeking an experienced senior cybersecurity specialist to lead and enhance our cybersecurity initiatives. In this senior role, you will be responsible for developing and implementing advanced security strategies, managing complex security projects, and mentoring junior team members. If you are a seasoned cybersecurity professional with a passion for protecting organizational assets and driving security excellence, this is an exciting opportunity for you!</p> <h4>Key responsibilities:</h4> <ul> <li>Lead the design and implementation of comprehensive cybersecurity strategies and solutions.</li> <li>Conduct in-depth risk assessments, vulnerability analyses, and security audits to identify potential threats and areas for improvement.</li> <li>Develop and enforce security policies, standards, and best practices across the organization.</li> <li>Manage incident response processes, ensuring timely detection, containment, and remediation of security incidents.</li> <li>Stay informed on the latest cybersecurity trends, threat landscapes, and regulatory requirements to keep the organization ahead of emerging risks.</li> <li>Collaborate with cross-functional teams including IT, risk management, and compliance to integrate security into all business processes.</li> <li>Mentor and provide guidance to junior cybersecurity staff, fostering professional growth and knowledge sharing within the team.</li> <li>Represent the cybersecurity function in executive meetings and contribute to strategic planning.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s or master’s degree in cybersecurity, information technology, or related field.</li> <li>4+ years of comprehensive experience in cybersecurity roles with a focus on strategy, risk management, and incident handling.</li> <li>Deep knowledge of cybersecurity frameworks and standards such as NIST, ISO 27001, GDPR, and others.</li> <li>Proven experience in leading cybersecurity projects and managing incident response.</li> <li>Strong expertise in threat intelligence, vulnerability management, and security technologies.</li> <li>Excellent leadership, communication, and interpersonal skills.</li> <li>Relevant advanced certifications such as CISSP, CISM, or GIAC are highly preferred.</li> </ul> <h4>Benefits</h4> <ul> <li>Class A health insurance</li> <li>Annual bonus</li> <li>Training and development</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Optimiza is seeking an experienced senior cybersecurity specialist to lead and enhance our cybersecurity initiatives. In this senior role, you will be responsible for developing and implementing advanced security strategies, managing complex security projects, and mentoring junior team members. If you are a seasoned cybersecurity professional with a passion for protecting organizational assets and driving security excellence, this is an exciting opportunity for you!</p> <h4>Key responsibilities:</h4> <ul> <li>Lead the design and implementation of comprehensive cybersecurity strategies and solutions.</li> <li>Conduct in-depth risk assessments, vulnerability analyses, and security audits to identify potential threats and areas for improvement.</li> <li>Develop and enforce security policies, standards, and best practices across the organization.</li> <li>Manage incident response processes, ensuring timely detection, containment, and remediation of security incidents.</li> <li>Stay informed on the latest cybersecurity trends, threat landscapes, and regulatory requirements to keep the organization ahead of emerging risks.</li> <li>Collaborate with cross-functional teams including IT, risk management, and compliance to integrate security into all business processes.</li> <li>Mentor and provide guidance to junior cybersecurity staff, fostering professional growth and knowledge sharing within the team.</li> <li>Represent the cybersecurity function in executive meetings and contribute to strategic planning.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s or master’s degree in cybersecurity, information technology, or related field.</li> <li>4+ years of comprehensive experience in cybersecurity roles with a focus on strategy, risk management, and incident handling.</li> <li>Deep knowledge of cybersecurity frameworks and standards such as NIST, ISO 27001, GDPR, and others.</li> <li>Proven experience in leading cybersecurity projects and managing incident response.</li> <li>Strong expertise in threat intelligence, vulnerability management, and security technologies.</li> <li>Excellent leadership, communication, and interpersonal skills.</li> <li>Relevant advanced certifications such as CISSP, CISM, or GIAC are highly preferred.</li> </ul> <h4>Benefits</h4> <ul> <li>Class A health insurance</li> <li>Annual bonus</li> <li>Training and development</li> </ul></p><p></p>

<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Contract duration: 6 months (pending funding confirmation) Starting date: ASAP Location: Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The Senior Assessment Officer will lead a portfolio of shelter and sites-related research activities, which may include targeted shelter assessments, area-based and neighbourhood-level studies, intentions and perceptions research, analytical support to humanitarian coordination mechanisms, and other assessments responding to evolving operational priorities and information needs. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. • External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p><strong>REQUIREMENTS</strong></p><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required, Arabic is an asset</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Are you a cybersecurity professional with strong expertise in Splunk administration, security monitoring,&nbsp;</span><span>and system optimization?</span></p><br> <p><span>This is your opportunity to join our team and play a key role in strengthening our cybersecurity capabilities and digital resilience.</span></p><br> <p><strong><span>🔍</span></strong><strong><span> Your Key Responsibilities:</span></strong></p><br> <ul> <li><span>Administer, maintain, and optimize cybersecurity systems, with a focus on Splunk Enterprise (on-premises) environments.</span></li> <li><span>Develop, enhance, and fine-tune security use cases, dashboards, alerts, and reports to improve threat visibility.</span></li> <li><span>Manage log ingestion, parsing, indexing, and integrations across security platforms.</span></li> <li><span>Support SOC operations by enhancing detection capabilities, incident response, and security monitoring.</span></li> <li><span>Ensure the availability, scalability, and performance of cybersecurity systems and platforms.</span></li> <li><span>Drive automation of searches, reports, and operational workflows to improve efficiency.</span></li> <li><span>Troubleshoot system performance, configuration, and integration issues.</span></li> </ul> <p><strong><span>🎯</span></strong><strong><span> What We’re Looking For:</span></strong></p><br> <p><span>✔</span><span> Minimum 3 years of experience in cybersecurity systems administration, with hands-on Splunk experience.</span></p><br> <p><span>✔</span><span> Strong knowledge of SIEM platforms, cybersecurity technologies, and security operations best practices.</span></p><br> <p><span>✔</span><span> Solid understanding of monitoring, detection, and incident response processes.</span></p><br> <p><span>✔</span><span> Strong analytical mindset, ownership, and problem-solving skills.</span></p><br> <p><strong><span>🌟</span></strong><strong><span> Preferred Certifications:</span></strong></p><br> <p><span>🏅</span><span> Splunk Core Certified Advanced Power User</span></p><br> <p><span>🏅</span><span> Splunk Enterprise Certified Admin</span></p><br> <p><span>🏅</span><span> Splunk Enterprise Certified Architect</span></p><br> <p><span>🏅</span><span> Splunk Enterprise Security Certified Admin</span></p><br> <p><span>At Jordan Kuwait Bank (JKB), we believe in innovation, security excellence, and continuous growth.</span></p><br> <p><span>🌍</span><span> We are proud to be an equal-opportunity employer, committed to fostering a diverse, inclusive, and empowering workplace.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About the Role<br></strong><br>MASE Gulf is seeking an experienced and highly motivated Senior Operations Engineer to support the delivery of our growing portfolio of utility-scale and commercial solar PV assets across the UAE.<br>This is a hybrid role that combines operational coordination, technical engineering, client interface and field leadership. You will play a key role in ensuring that MASE's operations are delivered safely, efficiently and in accordance with contractual obligations while maintaining a strong presence across our operating sites.<br>You will divide your time between MASE's Dubai office and project sites throughout the UAE, working closely with field technicians, subcontractors, clients and internal support teams to ensure the highest standards of operational excellence.<br>Designation: IC5<br>Reporting to: Gulf Operations &amp; Growth Manager <em>and&nbsp;</em><em>regular interface with&nbsp;</em>HQ Operations Lead<br><strong>Role Purpose</strong><br>To oversee the day-to-day operational delivery of MASE Gulf's solar O&amp;M portfolio by combining technical engineering expertise with operational coordination, field supervision and client support.<br>You will ensure maintenance activities are properly planned, executed, monitored and continuously improved while providing technical leadership to site teams and supporting the continued growth of MASE Gulf.<br><strong>Key Responsibilities<br></strong><br><u>Operations Management</u><br><ul><li>Coordinate the day-to-day operation of MASE Gulf's assigned solar PV portfolio.</li><li>Develop weekly and monthly maintenance schedules.</li><li>Coordinate and oversee internal resources, subcontractors and service partners.</li><li>Ensure preventive and corrective maintenance activities are completed safely and on schedule.</li><li>Monitor work order progress and ensure timely close-out.</li><li>Track contractual KPIs and operational performance metrics.</li><li>Coordinate outage planning and maintenance windows.</li><li>Support project mobilization and demobilization activities.</li></ul><u>Technical Engineering</u><br><ul><li>Provide technical support for complex faults and troubleshooting activities.</li><li>Assist with root cause investigations and technical reports.</li><li>Review maintenance records and verify technical quality.</li><li>Review OEM recommendations and maintenance strategies.</li><li>Participate in major maintenance activities when required.</li></ul><u>Field Leadership</u><br><ul><li>Maintain a regular presence across MASE Gulf project sites.</li><li>Supervise field teams during critical maintenance activities.</li><li>Conduct routine technical inspections and quality audits.</li><li>Verify compliance with MASE procedures and client requirements.</li><li>Support engineers and technicians with troubleshooting and technical guidance.</li><li>Perform periodic site condition assessments.</li><li>Identify operational risks before they impact plant performance.</li><li>Ensure corrective actions are implemented and properly documented.</li></ul><u>Client &amp; Stakeholder Management<br></u><br><ul><li>Serve as one of the primary operational contacts for assigned clients.</li><li>Attend client meetings and operational review meetings.</li><li>Present operational updates and maintenance performance.</li><li>Coordinate with OEMs, EPC contractors and utility representatives.</li><li>Support commercial discussions relating to operational performance.</li><li>Maintain strong client relationships through proactive communication.</li></ul><u>Reporting &amp; Operational Control<br></u><br><ul><li>Prepare of monthly operational reports.</li><li>Review technical reports submitted by field engineers.</li><li>Track plant availability, PR, response times and maintenance KPIs.</li><li>Maintain accurate operational records and documentation.</li><li>Monitor contractual deliverables and reporting deadlines.</li><li>Prepare management reports and performance dashboards.</li></ul><u>Continuous Improvement<br></u><br><ul><li>Identify opportunities to improve maintenance efficiency.</li><li>Develop and enhance standard operating procedures.</li><li>Improve reporting templates and operational workflows.</li><li>Support implementation of digital tools and automation initiatives.</li><li>Promote operational best practices across the UAE portfolio.</li><li>Participate in internal audits and quality improvement initiatives.</li></ul><u>Health, Safety &amp; Quality<br></u><br><ul><li>Promote MASE's safety-first culture.</li><li>Ensure compliance with all HSE requirements.</li><li>Conduct routine field safety observations.</li><li>Participate in incident investigations where required.</li><li>Monitor quality of maintenance activities.</li><li>Ensure compliance with contractual, regulatory and MASE standards.</li></ul><strong>Qualifications<br></strong><br><ol><li>Bachelor's Degree in Electrical Engineering, Renewable Energy Engineering or a related discipline.</li><li>Minimum 4 years' experience in utility-scale or commercial solar PV operations and maintenance.</li><li>Previous experience supervising field personnel or contractors.</li><li>Strong understanding of LV, MV and HV electrical systems.</li><li>Experience working with SCADA platforms and remote monitoring systems.</li><li>Experience with CMMS and maintenance management systems is preferred.</li><li>Strong technical reporting and analytical skills.</li><li>Excellent communication and stakeholder management abilities.</li><li>Valid UAE driving licence or the ability to obtain one.</li></ol><strong>What We're Looking For</strong><br>The successful candidate is equally comfortable in the office and in the field. You enjoy solving technical problems, coordinating people, improving processes and building strong client relationships. You are proactive, highly organised and capable of managing multiple projects while maintaining exceptional attention to detail.<br>You are willing to travel regularly throughout the UAE and the GCC region and take ownership of operational outcomes rather than simply coordinating activities.<br> </div>

<p>We are seeking a Backend Software Engineer to join our innovative team at Maqsam. This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment. You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions. In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product s capabilities.</p><p>Your Top Responsibilities:</p><ul><li>Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.</li><li>Debug and troubleshoot complex software issues in a high-availability environment.</li><li>Optimize system performance through rigorous testing and code refinement.</li><li>Collaborate with cross-functional teams to integrate new technologies and frameworks.</li><li>Conduct code reviews to ensure code quality and implementation of best practices.</li><li>Document development processes, code changes, and other critical information accurately.</li><li>Participate in the design and architecture decisions of our internal systems and databases.</li><li>Support junior software engineers and participate in ramping up new joiners.</li></ul><p>What We Expect from You</p><ul><li>Experience with backend or full-stack web development is a MUST , focusing on scalable and robust system design.</li><li>Proven ability in writing high-quality, readable, and scalable code.</li><li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li><li>Experience with relational databases and their integration into systems.</li><li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li><li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li><li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li></ul><p>Additional Information:</p><ul><li>3-5 years of experience in backend or full-stack web development.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li><li>A commitment to continuous professional development and eagerness to learn new technologies.</li><li>A degree in Computer Science, Engineering, or a related field is preferred.</li><li>Experience in mobile development is a plus.</li><li>Experience working on VoIP-related projects is a plus.</li><li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li></ul><p>What We Provide:</p><ul><li>Join a world-class team at Maqsam, where your growth is our priority. Here s what you can expect:</li><li>A Collaborative and Friendly Environment.</li><li>Personal and Professional Growth: Opportunities to learn and become a world-class professional.</li><li>Fair Compensation: We value your contribution.</li><li>Transparency: A culture that thrives on open communication.</li><li>Benefits: First-class health insurance, and more.</li><li>Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li></ul><p>Ready to join Maqsam's team? Apply now!</p><p><strong>Desired Candidate Profile</strong></p><p>What We Expect from You</p><ul><li>Experience with backend or full-stack web development is a MUST , focusing on scalable and robust system design.</li><li>Proven ability in writing high-quality, readable, and scalable code.</li><li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li><li>Experience with relational databases and their integration into systems.</li><li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li><li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li><li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li></ul><p>Additional Information:</p><ul><li>3-5 years of experience in backend or full-stack web development.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li><li>A commitment to continuous professional development and eagerness to learn new technologies.</li><li>A degree in Computer Science, Engineering, or a related field is preferred.</li><li>Experience in mobile development is a plus.</li><li>Experience working on VoIP-related projects is a plus.</li><li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a Backend Software Engineer to join our innovative team at Maqsam. This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment. You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions. In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product s capabilities.</p><p>Your Top Responsibilities:</p><ul><li>Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.</li><li>Debug and troubleshoot complex software issues in a high-availability environment.</li><li>Optimize system performance through rigorous testing and code refinement.</li><li>Collaborate with cross-functional teams to integrate new technologies and frameworks.</li><li>Conduct code reviews to ensure code quality and implementation of best practices.</li><li>Document development processes, code changes, and other critical information accurately.</li><li>Participate in the design and architecture decisions of our internal systems and databases.</li><li>Support junior software engineers and participate in ramping up new joiners.</li></ul><p>What We Expect from You</p><ul><li>Experience with backend or full-stack web development is a MUST , focusing on scalable and robust system design.</li><li>Proven ability in writing high-quality, readable, and scalable code.</li><li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li><li>Experience with relational databases and their integration into systems.</li><li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li><li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li><li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li></ul><p>Additional Information:</p><ul><li>3-5 years of experience in backend or full-stack web development.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li><li>A commitment to continuous professional development and eagerness to learn new technologies.</li><li>A degree in Computer Science, Engineering, or a related field is preferred.</li><li>Experience in mobile development is a plus.</li><li>Experience working on VoIP-related projects is a plus.</li><li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li></ul><p>What We Provide:</p><ul><li>Join a world-class team at Maqsam, where your growth is our priority. Here s what you can expect:</li><li>A Collaborative and Friendly Environment.</li><li>Personal and Professional Growth: Opportunities to learn and become a world-class professional.</li><li>Fair Compensation: We value your contribution.</li><li>Transparency: A culture that thrives on open communication.</li><li>Benefits: First-class health insurance, and more.</li><li>Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li></ul><p>Ready to join Maqsam's team? Apply now!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience with backend or full-stack web development is a MUST , focusing on scalable and robust system design.</li><li>Proven ability in writing high-quality, readable, and scalable code.</li><li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li><li>Experience with relational databases and their integration into systems.</li><li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li><li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li><li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li><li>3-5 years of experience in backend or full-stack web development.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li><li>A commitment to continuous professional development and eagerness to learn new technologies.</li><li>A degree in Computer Science, Engineering, or a related field is preferred.</li><li>Experience in mobile development is a plus.</li><li>Experience working on VoIP-related projects is a plus.</li><li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable&nbsp;prices . We are part of IKEA Al-Homaizi Limited, operating in&nbsp;three countries - Kuwait, Jordan, and Morocco.</p><br><p>We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion &amp;&nbsp;Diversity,&nbsp;All with&nbsp;Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><ul><li>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts.</li><li>Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to:</li><li>Your focus area is our Småland; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting.</li><li>When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout.</li><li>Operate and Support Store activities.</li><li>Provide a day out for the whole family.</li><li>Maintain the communications of the shopping tools for any services and campaigns to be up to date.</li><li>Secure an easy buying process from home to home.</li><li>Act as a highly efficient, and staffed, sales mechanism.</li><li>Show home furnishing solutions full of inspiring home furnishing ideas.</li><li>You’re the first one to meet our customers making sure meeting their wishes and needs.</li><li>Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store.</li><li>Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required.</li><li>Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click &amp; Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience.</li><li>Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</li></ul><p><strong>&nbsp; Functional / Technical Skills</strong></p><br><ul><li>Good understanding of Småland operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Småland guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Småland check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Småland play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><br>Qualifications<br><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Småland.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul><br>Additional Information<br><p>* Local employment regulations applies</p><br><br><br> </div>