Database administrator DBA Jobs
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Develop and execute sales strategies to achieve monthly and annual sales targets.</p><p>Provide technical consultation to clients and propose tailored HVAC solutions based on project requirements.</p><p>Maintain and grow the existing customer database while actively identifying and acquiring new clients.</p><p>Conduct regular field visits to understand client needs, evaluate site conditions, and prepare accurate technical and commercial proposals.</p><p>Coordinate with internal teams to ensure smooth project execution and customer satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><p>Bachelor s degree in Mechanical Engineering or a related field.</p><p>Minimum of 3 years of proven experience in HVAC sales within the Jordanian market.</p><p>Strong communication, presentation, and negotiation skills.</p><p>Ability to work effectively both independently and as part of a team, especially under pressure.</p><p>Proficiency in basic computer applications and CRM systems.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p>
<p> <strong>Your Team: </strong> </p>
<p>A strong QA team serves as the quality gatekeeper for our products, managing multiple testing activities including functional, regression, integration, and potential for automation testing. The team collaborates closely with developers, product owners, and stakeholders to identify risks early, ensure product reliability, and maintain high-quality standards throughout the software development lifecycle.</p>
<strong>Your Role:</strong>
<p>We are seeking a Mid-Level QA Engineer to ensure the quality and reliability of our software products. The successful candidate will be responsible for planning, designing, and executing test activities, identifying defects, and collaborating with cross-functional teams to deliver high-quality solutions. This role requires strong analytical thinking, and the ability to work with minimal supervision.</p>
Responsibilities: <br><ul>
<li>Analyze business requirements and create detailed test scenarios and test cases.</li>
<li>Perform functional, integration, regression and system testing.</li>
<li>Execute API testing and validate backend services.</li>
<li>Perform database validation using SQL queries.</li>
<li>Identify, document, prioritize, and track defects through JIRA.</li>
<li>Collaborate with developers and product managers throughout the software development lifecycle.</li>
<li>Participate in Agile activities, including sprint planning, stand-ups, reviews, and retrospectives.</li>
<li>Review requirements and provide feedback to improve the product quality.</li>
<li>Support release validation and production verification activities.</li>
<li>Mentor junior QA team members and share testing best practices.</li>
</ul>
Qualifications: <br><p> <strong>Must-Haves:</strong> </p>
<ul>
<li>Strong knowledge of quality standards and techniques</li>
<li>API testing skills</li>
<li>Very keen eyes and attention to detail</li>
<li>Mobile testing experience</li>
</ul>
<p> <strong>Nice-to-Haves:</strong> </p>
<ul>
<li>Automation skills (Javascript capabilities, Cypress Tool, GitLab/GitHub, CI/CD integration)</li>
<li>CTFL certified</li>
<li>Database and backend testing</li>
</ul>
<p><br></p><div> </div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or G.E.D. equivalent.</li><li>No related work experience.</li><li>No supervisory experience.</li><li>CPR Certification</li><li>First Aid Certification</li><li>Recreation Equipment</li><li>Any certification or training required by local and state agencies.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br>
<p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br>
<p><strong><span>Hashtag:</span></strong><span> #LI-AA2</span></p><br> <p><strong><span>About Us :</span></strong></p><br>
<p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&D hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>Specialist, IT PMO </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <p><span>1. Portfolio & Governance Support</span></p><br> <ul>
<li><span>Support the PMO Manager in portfolio planning, prioritization, and alignment with organizational strategy.</span></li>
<li><span>Ensure adherence to PMO governance frameworks, policies, and standards.</span></li>
<li><span>Monitor compliance with project management methodologies (Agile, Waterfall, Hybrid).</span></li>
<li><span>Maintain and continuously enhance PMO processes, templates, and tools.</span></li>
</ul> <p><span>2. Project Oversight & Delivery Assurance</span></p><br> <ul>
<li><span>Track project performance using KPIs such as scope, schedule, cost, risk, and quality.</span></li>
<li><span>Conduct periodic project health checks and governance audits.</span></li>
<li><span>Identify risks and issues proactively and escalate with mitigation recommendations.</span></li>
</ul> <p><span>3. Reporting & Executive Insights</span></p><br> <ul>
<li><span>Develop and maintain portfolio dashboards and executive-level reports.</span></li>
<li><span>Consolidate project updates into clear, actionable insights for leadership.</span></li>
<li><span>Prepare reports and presentations for steering committees and executive meetings.</span></li>
</ul> <p><span>4. Resource & Capacity Management</span></p><br> <ul>
<li><span>Support resource planning and allocation across projects and programs.</span></li>
<li><span>Monitor resource utilization and highlight over- or under-allocation risks.</span></li>
<li><span>Collaborate with functional managers to ensure optimal workforce capacity.</span></li>
</ul> <p><span>5. Financial Tracking & Benefits Realization</span></p><br> <ul>
<li><span>Monitor project budgets, forecasts, and actual expenditures.</span></li>
<li><span>Ensure financial governance, accuracy, and cost control discipline.</span></li>
<li><span>Track and report benefits realization against approved business cases.</span></li>
</ul> <p><span>6. Risk, Issue & Dependency Management</span></p><br> <ul>
<li><span>Maintain centralized portfolio-level risk and issue registers.</span></li>
<li><span>Identify and manage inter-project dependencies.</span></li>
<li><span>Ensure timely escalation and resolution of critical risks and issues.</span></li>
</ul> <p><span>7. Tools, Systems & Data Management</span></p><br> <ul>
<li><span>Administer and optimize PMO tools (e.g., MS Project Online, Power BI).</span></li>
<li><span>Ensure data accuracy, consistency, and integrity across systems.</span></li>
<li><span>Promote adoption of PMO tools and best practices through training and support.</span></li>
</ul> <p><span>8. Continuous Improvement & PMO Maturity</span></p><br> <ul>
<li><span>Identify opportunities to improve PMO efficiency and maturity.</span></li>
<li><span>Benchmark against industry best practices and implement enhancements.</span></li>
<li><span>Support audits, assessments, and maturity evaluations.</span></li>
</ul> <p><span>9. Mentoring & Capability Building</span></p><br> <ul>
<li><span>Mentor and guide junior Project Managers and PMO team members.</span></li>
<li><span>Support training initiatives and knowledge-sharing programs.</span></li>
<li><span>Contribute to fostering a high-performance and collaborative PMO culture.</span></li>
</ul> <p><strong><span>Qualifications:</span></strong></p><br>
<p><span>We are looking for candidates whose experience and skills align closely with the </span><span>qualifications outlined below:</span></p><br>
<ul>
<li><span>Bachelor’s degree in Business Administration, Project Management, IT, or a related field.</span></li>
<li><span>Minimum 5–8 years of experience in PMO, project/program management, or portfolio management.</span></li>
<li><span>Professional certifications such as PMP, PRINCE2, PMI-PgMP, or equivalent is highly desirable.</span></li>
<li><span>Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).</span></li>
<li><span>Experience with PMO tools such as MS Project Online, Power BI, or similar platforms.</span></li>
</ul> <p><strong><span>Skills:</span></strong></p><br>
<ul>
<li><span>Strong analytical and problem-solving skills.</span></li>
<li><span>Excellent reporting and data visualization capabilities.</span></li>
<li><span>Effective stakeholder management and communication skills.</span></li>
<li><span>High attention to detail and organizational skills.</span></li>
<li><span>Ability to work in a fast-paced, multi-project environment.</span></li>
<li><span>Mentoring capabilities.</span></li>
</ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong><strong><span>hikma-jordan-factsheet-aug-2025-en.pdf</span></strong></p><br>
</div>
<h2 class="h5">Job description</h2>
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<ul> <li><strong><u>What you’ll do:</u></strong></li></ul><ul> <li>You will be responsible for the Talent Acquisition Process.</li> <li>Receiving and logging vacancies and staff needs from various departments and functions as per set staffing plans.</li> <li>Preparing and seeking approvals for announcing job vacancies through Internal Announcement, FHH web site, Recruiting agencies, LinkedIn and online recruitment web site</li> <li>Recommending and establishing agreements with Head Hunting and Recruiting agencies and service providers to ensure achievement of staffing targets and plans.</li> <li>Measuring and reporting response and effectiveness of jobs vacancies announcements</li> <li>Coordinating candidates interviewing and selection activities with concerned people and in line with set systems and procedures.</li> <li>Recommending, establishing, and implementing selection criteria to ensure selecting competent and skilled staff.</li> <li>Coordinating, reporting, and facilitating decision making in relation to selection and recruiting process and approving candidates in line with HR systems and procedures.</li> <li>Maintaining C.V database of applicants received through various recourses such as walk-ins, company website, received e-mails, referrals, job fairs, and from recruitment agencies.</li> <li>Utilizing HCM Oracle module and improving on current practices. Including “creation positions, jobs and headcounts “</li></ul><ul> <li><strong><u>What you’ll need:</u></strong></li></ul><ul> <li>BSc in Business Administration, preferably a certificate in HR such as and not limited to SHRM-CP, PHRi, etc.</li> <li>1-2 years’ experience in a similar job.</li> <li>Experience in drafting and reviewing job descriptions.</li> <li>Proven experience as a Recruitment Specialists preferably FMCG experience.</li> <li>Hands-on experience in headhunting.</li> <li>Excellent interpersonal, decision-making, and communication skill.</li> <li>Understanding of HR databases and applicant tracking systems.</li> <li>Fluent in English and Arabic.</li></ul><p><strong>You will love this job if you have:</strong></p><br><ul> <li>Teamwork & interpersonal skills.</li> <li>Ability to form working relationships with people at all levels.</li> <li>Agility.</li> <li>Results Orientation.</li></ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span ><b>Job tasks and responsibilities:</b></span></p><ul><li>Analyze business and sales requirements and contribute to transforming them into system features and enhancements across platforms such as K2-based BPM , Microsoft Dynamics CRM , CAD (Oracle procedures) , and internal applications (e.g., BSA ), using currently adopted technologies subject to change based on future business or technical decisions.</li><li>Participate in the development, testing, and deployment of features within business support systems using technologies such as .NET , SQL , and React (for modernized UIs), while ensuring adherence to quality and performance standards.</li><li>Support business workflow automation and digital process initiatives by contributing to the configuration, development, or troubleshooting of the K2 BPM system or any other future workflow platform as adopted.</li><li>Assist in maintaining and debugging backend processes and job schedulers (e.g., Hangfire ) to support operational needs and ensure background tasks are running reliably.</li><li>Troubleshoot and resolve issues related to relational databases (such as SQL Server or Oracle), including stored procedures, queries, and data logic while remaining open to working with any future database technologies selected by the organization.</li><li>Collaborate with vendors to report issues, follow up on problem resolution, and ensure alignment between internal business requirements and vendor-delivered solutions especially for systems like CAD or outsourced applications.</li><li>Provide internal users with system support and training to ensure proper usage of deployed applications and address their inquiries or functional issues effectively.</li></ul><p><b>What We Need From You</b></p><p>A Bachelor's degree in: Computer science, computer engineering, software engineering and any major related to IT.</p><p>Soft Skills</p><ul><li>Analytical Thinking</li><li>Collaboration & Inclusion</li><li>Data Analysis</li><li>Follow up & Coordination</li></ul><p>Technical Skills</p><ul><li>OOP principle.</li><li>C#.Net.</li><li>Database Queries</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Bachelor's degree in: Computer science, computer engineering, software engineering and any major related to IT.</p><p>Soft Skills</p><ul><li>Analytical Thinking</li><li>Collaboration & Inclusion</li><li>Data Analysis</li><li>Follow up & Coordination</li></ul><p>Technical Skills</p><ul><li>OOP principle.</li><li>C#.Net.</li><li>Database Queries</li></ul><p></p></section>
<p><h4>Position summary</h4>
<p>Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered.</p>
<p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.</p>
<p>Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><strong>Job Title:</strong> Project Assistant</p>
<p><strong>Department:</strong> Operations</p>
<p><strong>Working time:</strong> Full Time (100%)</p>
<p><strong>Contract Type and Duration:</strong> Fixed Term for 10 months</p>
<p><strong>Location:</strong> Amman and Zarqa, Jordan</p>
<p><strong>Job Purpose</strong></p>
<p>The Project Assistant will provide direct support to the implementation of MAG’s Weapons and Ammunition Management (WAM) project activities, including training project delivery. The role is task-oriented and will involve assisting senior staff in administrative, logistical, and field-related duties to ensure the smooth execution of training and operational activities.</p>
<p>The position requires a reliable and flexible individual capable of carrying out assigned tasks efficiently across different WAM functions.</p>
<p><strong>Principal Responsibilities</strong></p>
<p>Training Support</p>
<ul>
<li>Assist in preparing training venues by arranging materials, equipment, and other logistical requirements.</li>
<li>Receive training materials from the logistics team and ensure they are properly organised and available for training sessions.</li>
<li>Support trainers and Technical Field Managers during the delivery of training activities.</li>
<li>Assist with participant registration, maintain attendance records, and ensure proper documentation during training.</li>
<li>Provide general administrative and logistical support throughout training activities.</li>
<li>Support WAM staff during field activities, including site visits and technical tasks as required.</li>
<li>Assist in preparing, organising, and handling materials and equipment used in WAM activities.</li>
<li>Support the tracking, storage, and management of consumables and operational items, and report any shortages to the line manager.</li>
<li>Perform data entry and maintain basic records related to project activities.</li>
<li>Carry out administrative duties such as filing, document preparation, record maintenance, staff daily attendance tracking, and monthly timesheet support.</li>
<li>Maintain organised physical and electronic filing systems.</li>
<li>Provide Arabic–English translation support when required.</li>
<li>Assist with routine office tasks to ensure the smooth implementation of WAM activities.</li>
<li>Drive the project vehicle (van) when required and transport trainees to and from training venues.</li>
</ul>
<p>Requirements</p>
<ul>
<li>Must have a good understanding of filing systems and data entry.</li>
<li>Must have the ability to read and write in Arabic and in English language.</li>
<li>Must be computer literate with Excel, Word, and PowerPoint.</li>
<li>Preferably have a good understanding of relevant MAG operational reporting formats.</li>
<li>Driving License: Valid driving license to drive a van</li>
<li>Experience: At least 1 year of relevant experience in administrative support, training logistics, field activities, or similar roles.</li>
<li>Education: Bachelor’s degree in business administration, public Administration, international relations, political science, management, or communications is required or equivalent study and experience.</li>
</ul>
<p><strong>GENERAL</strong></p>
<p>All MAG staff are expected to undertake the following general duties:</p>
<ul>
<li>Work towards achieving departmental business plan objectives.</li>
<li>Work within the framework of MAG’s core values, promoting its ethos and mission statement.</li>
<li>Work as part of a team and liaise with other departments to ensure effective communication across the organisation.</li>
<li>Ensure familiarity with and adherence to all MAG policies and procedures and the Safeguarding framework.</li>
<li>Ensure confidentiality of information as required by MAG policies and procedures.</li>
<li>Undertake any other duties appropriate to the post as may be required.</li>
<li>Aware of gender mainstreaming and ready to participate in gender awareness courses/training</li>
<li>Able to work in a mixed team</li>
<li>Undertake and apply learning from appropriate training and development programmes.</li>
<li>Understand and uphold the standards outlined in MAG’s Safeguarding Framework, acting with due care and attention to safeguard the wellbeing of anyone that comes into contact with MAG’s work and reporting concerns if they do arise.</li>
</ul>
<p><br></p><p>The Service Operations Manager is responsible for leading and managing the operational support and service delivery of mission-critical airport and aviation technology solutions. The role ensures high availability, reliability, performance, and continuous improvement of operational services while leading multidisciplinary teams across application support, cloud operations, infrastructure, and service management functions.</p><h2>WHAT YOU WILL DO:</h2><h3>Service Operations Leadership</h3><ul><li>Lead and develop a high-performing Service Operations team.</li><li>Provide leadership, coaching, mentoring, and performance management to operational and technical teams.</li><li>Define operational strategies and support models that ensure service stability, scalability, and resilience.</li><li>Foster a culture of accountability, collaboration, customer focus, and continuous improvement.</li></ul><h3>Service Delivery & Operations</h3><ul><li>Ensure delivery of operational services in accordance with agreed SLAs, OLAs, and customer expectations.</li><li>Manage end-to-end Incident, Problem, Change, and Major Incident processes.</li><li>Lead root cause investigations and drive corrective and preventive actions.</li><li>Oversee service transitions and operational readiness activities for new products, services, and customer deployments.</li><li>Monitor operational health, service performance, availability, and capacity metrics.</li></ul><h3>Cloud & Technical Operations</h3><ul><li>Manage operational support for cloud-based solutions with a strong focus on Microsoft Azure.</li><li>Ensure effective administration and support of:<ul><li>Azure Infrastructure</li><li>Cloud networking</li><li>Application platforms</li><li>Databases</li><li>APIs and integrations</li><li>Monitoring and observability solutions</li></ul></li><li>Drive automation and operational efficiency through scripting and tooling.</li><li>Support modernization initiatives and cloud transformation projects.</li></ul><h3>Application & Platform Support</h3><ul><li>Lead Application Support teams responsible for critical customer-facing systems.</li><li>Ensure timely resolution of production incidents and service requests.</li><li>Collaborate with Development, Engineering, Architecture, and Product teams.</li><li>Manage application deployments, upgrades, and release activities.</li></ul><h3>Operational Excellence & Reliability</h3><ul><li>Implement Site Reliability Engineering (SRE) principles and best practices.</li><li>Drive observability improvements through monitoring, logging, and alerting frameworks.</li><li>Establish service health dashboards, KPIs, SLOs, and SLIs.</li><li>Reduce operational debt through automation, process optimization, and continuous improvement initiatives.</li></ul><h3>Stakeholder & Customer Management</h3><ul><li>Build strong relationships with customers, internal stakeholders, engineering teams, and operational partners.</li><li>Lead operational reviews and customer service discussions.</li><li>Communicate operational risks, service performance, and improvement plans to leadership and customers.</li><li>Act as an escalation point during critical incidents and customer-impacting events.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>WHO YOU ARE:</h2><ul><li>Bachelor's Degree in Computer Science, Engineering, Information Technology, Telecommunications, or equivalent.</li><li>10+ years of experience in IT Operations, Service Management, Application Support, or Technical Operations environments.</li><li>8+ years supporting enterprise or mission-critical systems.</li><li>2-4 years of people management experience leading technical teams.</li><li>Experience managing multidisciplinary teams across:<ul><li>Application Support</li><li>Cloud Operations</li><li>Infrastructure Support</li><li>Service Management</li></ul></li><li>Strong experience managing operational support in 24x7 environments.</li><li>Experience driving operational transformation and continuous improvement initiatives.</li></ul><h3>Technical Skills</h3><ul><li>Microsoft Azure Cloud administration and operations.</li><li>Application Support and Production Support environments.</li><li>Database technologies and administration concepts (SQL/Oracle/PostgreSQL).</li><li>APIs, integrations, and enterprise application architectures.</li><li>Working knowledge of Java and/or C#.</li><li>Monitoring and observability tools such as Application Insights, Dynatrace, Grafana, or Prometheus.</li><li>Understanding of SRE principles, automation, reliability engineering, and operational metrics (SLIs/SLOs).</li></ul><h3>NICE-TO-HAVE:</h3><ul><li>Experience within Aviation, Airports, Air Transport Industry (ATI), or mission-critical operational environments.</li><li>Experience supporting operational airport systems.</li><li>Experience working with geographically distributed teams.</li><li>ITIL processes: Incident, Problem, Change, Request, and Knowledge Management</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>AVSI Foundation - ETS , an NGO created in 1972, carries out cooperation projects for development, with a particular emphasis on education. AVSI Foundation has been operating in Jordan since 2006 and contributed in supporting the most vulnerable local communities, Palestinian, Iraqi and Syrian refugees through providing projects and activities that focus on social protection, health and psycho-social assistance, education, vocational training and job placement and income-generating activities. RISE: Revitalizing Initiatives for Sustainable Empowerment in Cultural Heritage is a two-year project funded by the European Union. The project aims to improve the livelihoods of women, youth, and vulnerable groups in Makawer and Rihab, while preserving and promoting initiatives in tangible and intangible cultural heritage, strengthening local capacities for sustainable tourism, cultural heritage enhancement and entrepreneurship. The Field Officer in Makawe r will be responsible of coordinating the implementation of the activities in the targeted area. Given the limited presence of humanitarian and development actors in the target area, the Field Officer is expected to play a key role in adapting project approaches to the local context, strenghtening community engagement, and supporting local stakeholders in understanding and engaging with project methodologies. This position is based in Makawer, the main project implementation site. Preference will be given to candidates residing in the area or those able to ensure a reliable daily commute to the project location. Duty Station: Makawer Starting Date: August 2026 Period: 12 months Language: Arabic Reporting to: AVSI Project Manager for RISE Project Main tasks and responsibilities:</p><ul><li>Act as AVSI s focal point in the area, maintaining regular communication with local authorities, associations, and community stakeholders, lead stakeholders mapping and engagement strategy in the area and build and maintain strategic relationships with local authorities and community leaders;</li><li>Coordinate closely with AVSI s partner FPEC in the implementation of the project activities, selection of beneficiaries and ensuring good project implementation practices are being followed;</li><li>Develop and follow weekly/monthly activity plans for the project, with keeping track of work plan in coordination with and reporting to Project Manager to ensure that the activities are executed as per the shared calendar;</li><li>Coordinate the implementation of project activities in the area, working closely with project staff, partners, and local authorities to ensure timely, quality delivery;</li><li>Identify, analyze and proactively mitigate operational risks and bottlenecks while proposing solutions and corrective actions to the Project Manager;</li><li>Support and supervision of the youth contracted for the mapping, collection of tangible and intangible cultural heritage data and digitalization initiatives, ensuring the accuracy of the data collected;</li><li>Support the selection and follow-up of trainees, coordinate all logistics for trainings (hospitality, catering, digital skills, business, language, etc.), and monitor attendance and results (to be reported to MEAL dept. and the PM);</li><li>Support the Implementing Partner in identifying and assisting MSMEs, home-based businesses, and local associations to join project activities, coordinate with AVSI Logistics Department and the PM the delivery of equipment, in-kind support, and business capacity building, and follow up on specific interventions;</li><li>Monitor progress of supported MSMEs and assess sustainability of initiatives, while providing support in market linkages;</li><li>Organize community meetings and outreach sessions, ensure transparent communication with beneficiaries, and collect essential visibility materials such as photos and success stories;</li><li>Support procurement and logistics for trainings, workshops, and field activities, and maintain accurate records, inventories, attendance lists;</li><li>Collaborate closely with the MEAL department to ensure accurate reporting of the project activities and be actively involved in the collection of information and data related to the project reporting, assessments</li><li>Coordinating with MEAL Department on the use of tools for the monitoring and evaluation of project's activities in the field;</li><li>Ensure all activities comply with AVSI s safeguarding, protection, and inclusion standards, and support evaluations and learning processes to strengthen project quality;</li><li>Write relevant reports (such as Activity Reports) and submit it to the PM in a timely and qualitative way.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in coordinating field-based activities, community work, or local initiatives (NGO experience is an asset);</li><li>Bachelor Degree in relevant subject (Cultural Heritage, Social Work, Development or Humanitarian Studies, etc.);</li><li>Excellent oral and written communication skills in Arabic;</li><li>Strong organizational and team working skills;</li><li>Leadership.</li><li>Experience working with governmental entities, local communities, youth groups or grassroots initiatives;</li><li>Experience in supervising, coordinating, and monitoring field activities and staff;</li><li>Strong reporting and communication skills, with the ability to mobilize and engage stakeholders effectively;</li><li>Excellent oral and written communication skills in English is an asset;</li><li>Strong willingness and ability to learn and adapt to NGO systems and procedures;</li><li>Ability to work under pressure and operate independently when needed;</li><li>Flexible team player with strong interpersonal skills;</li><li>Proficiency in MS Office programs, including Excel, Word, and PowerPoint and basic data collection tools.</li></ul><p></p></section>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until October, 2026</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to strengthen its operations and improve the quality and consistency of the service it provides to customers across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps, within the scope of Iqlaa, seeks to engage an individual Customer Support Consultant to develop clear, structured customer support guidelines for the marketplace. The guidelines will ensure that every customer interaction, whether through email, WhatsApp, or phone, is handled in a consistent, efficient, and high-quality manner, giving the support team a reliable reference they can follow for any situation they encounter.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing">https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Sunday 26 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (page 5) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p class="ql-align-right" > </p>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until November 2026</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to develop the core technology of its platform, connecting a network of local merchants and suppliers to customers nationwide and improving market participation and operational efficiency for micro and small enterprises (MSEs) across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps, within the scope of Iqlaa, seeks to engage a national individual consultant to deliver platform technology development services comprising backend inventory management, online product publishing and synchronization, and the fulfillment center and warehousing system. The consultant will work in close coordination with Iqlaa’s partner team and Mercy Corps Jordan, following Mercy Corps Jordan’s procurement and compliance requirements as a United States Government-funded program.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing">https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Wednesday 29 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (pages 6-7) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p><h4>Job description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Accounts for all materials and/or support equipment being shipped out of, and received, at the facility. Ensures parts due in from maintenance (DIFM) are properly tracked and takes appropriate actions to meet applicable deadlines. Keeps a running inventory of stock/equipment using appropriate software. Researches and orders parts, materials, and tools for use to ensure maintenance operational capabilities. Ensures the overall serviceability of all support equipment and related items. Keeps track of all assigned government property entering and leaving the facility. Processes paperwork, including filing DD-1149s, for all supply/support activities. Ensures proper allotment of material and/or equipment to appropriate maintenance personnel in support of maintenance operations.</p>
<p>USAF equivalent position is Supply Technician Journeyman.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Performs warehousing and support program duties in support of maintenance operations within the site at the comprehensive level.</li>
<li>Assists in verifying materials (or merchandise) against receiving documents, noting, and reporting discrepancies and damages.</li>
<li>Routes materials and parts to prescribed storage locations and/or facilities as needed for operational support.</li>
<li>Stores, stacks, or palletizes materials and/or equipment in accordance with applicable technical guidelines.</li>
<li>Rearranges and takes inventory of stored materials/equipment and documents within assigned database.</li>
<li>Performs the examination of stored materials and reports deterioration and damage; removes material from storage and prepares it for shipment.</li>
<li>May operate hand and/or power trucks and/or equipment in performing warehousing and support duties.</li>
<li>Performs miscellaneous quality assurance duties including CTK inspections, inventory process checks, inspecting and examining materials, article inspections, etc.</li>
<li>Supports supervisor with inventory management of decentralized and decontrolled items, including supplies and equipment in accordance with applicable AFIs.</li>
<li>Supervises, trains, and provides mentorship to subordinate personnel in support/supply functions.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of three years actual supply/support experience and/or combination of related aircraft maintenance experience required.</li>
<li>Must possess comprehensive knowledge of governing supply and/or support systems/programs, policies, nomenclature, work methods, manuals, or other established guidelines.</li>
<li>Must have the comprehensive analytical ability to define problems, collect necessary data, establish facts, and take recommended actions based upon applicable established guidelines.</li>
<li>Must be able to perform increment monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo.</li>
<li>Must be familiar with computerized databases, spreadsheets, and computerized inventory management programs.</li>
<li>Must have comprehensive experience with material handling equipment.</li>
<li>Must have good planning and organizational skills.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to work under deadlines.</li>
<li>Employee must meet all OCONUS deployment criteria, including pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must possess a valid U.S. driver’s license and be able to obtain a government driving permit.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>RPA operations and deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Vehicle operator training.</li>
<li>Support/supply experience in the last 10 years.</li>
</ul>
<h4>Compensation details:</h4>
<p>35.18</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a collective bargaining agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Additional information</h4>
<p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p><span>We are looking for a fresh graduate to join the Technology & Digital Innovation Department for a one-year internship contract under Zain Youth Program.</span></p><br><p><b><span>Job tasks and responsibilities:</span></b></p><br><ul><li><p><span>Analyze business and sales requirements and contribute to transforming them into system features and enhancements across platforms such as </span><b><span>K2-based BPM</span></b><span>, </span><b><span>Microsoft Dynamics CRM</span></b><span>, </span><b><span>CAD (Oracle procedures)</span></b><span>, and internal applications (e.g., </span><b><span>BSA</span></b><span>), using currently adopted technologies — subject to change based on future business or technical decisions.</span></p><br></li><li><p><span>Participate in the development, testing, and deployment of features within business support systems using technologies such as </span><b><span>.NET</span></b><span>, </span><b><span>SQL</span></b><span>, and </span><b><span>React</span></b><span> (for modernized UIs), while ensuring adherence to quality and performance standards.</span></p><br></li><li><p><span>Support business workflow automation and digital process initiatives by contributing to the configuration, development, or troubleshooting of the </span><b><span>K2 BPM system</span></b><span> or any other future workflow platform as adopted.</span></p><br></li><li><p><span>Assist in maintaining and debugging </span><b><span>backend processes</span></b><span> and job schedulers (e.g., </span><b><span>Hangfire</span></b><span>) to support operational needs and ensure background tasks are running reliably.</span></p><br></li><li><p><span>Troubleshoot and resolve issues related to </span><b><span>relational databases</span></b><span> (such as SQL Server or Oracle), including stored procedures, queries, and data logic — while remaining open to working with any future database technologies selected by the organization.</span></p><br></li><li><p><span>Collaborate with vendors to report issues, follow up on problem resolution, and ensure alignment between internal business requirements and vendor-delivered solutions — especially for systems like </span><b><span>CAD</span></b><span> or outsourced applications.</span></p><br></li><li><p><span>Provide internal users with system support and training to ensure proper usage of deployed applications and address their inquiries or functional issues effectively.</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><b><span>A Bachelor's degree in: </span></b><span>Computer science, computer engineering, software engineering and any major related to IT.</span></p><br><p><b><span>Soft Skills</span></b></p><br><ul><li><p><span>Analytical Thinking</span></p><br></li><li><p><span>Collaboration & Inclusion</span></p><br></li><li><p><span>Data Analysis</span></p><br></li><li><p><span>Follow up & Coordination</span></p><br></li></ul><p><b><span>Technical Skills</span></b></p><br><ul><li><p><span>OOP principle.</span></p><br></li><li><p><span>C#.Net.</span></p><br></li><li><p><span>Database Queries</span></p><br></li></ul> <br> <br> </div>
<p><strong>Starting position: 15/10/2026<br>
<br>
Duration : Fixe-term Contract (12 Month Duration)<br>
<br>
Rate of activity : 100%<br>
<br>
Place of work : MENA Regional Office - Amman, Jordan</strong><br>
<br>
<br>
<strong> Deadline for applications:</strong> Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.<br>
<br>
Terre des hommes (Tdh) :<br>
<br>
The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p>
<p><strong>Context :</strong><br>
<br>
Terre des hommes Lausanne (Tdh), founded in 1960, is Switzerland's largest children's rights organisation. Tdh is dedicated to making meaningful and lasting changes in the lives of children and young people, especially those who are most at risk. Tdh is active in some thirty countries, in humanitarian and development contexts. In the Middle East (MENA), Tdh intervenes directly in 7 countries (Afghanistan, Egypt, Iraq, Jordan, Lebanon, Palestine and Syria).<br>
<br>
<strong>Main responsibilities:</strong><br>
<br>
Under the direct supervision of the Regional Finance Coordinator, the Regional Finance Officer provides technical support to the financial management of the region (regional office and country offices). He/she supports budget monitoring, in particular the optimization of the region's budgets, leads coordination between countries and the region, and actively participates in the preparation and annual review of budgets. He/she contributes to the management and consolidation of multi-country or regional financing, particularly when the region is the lead partner. He/she ensures the proper application of internal and donor procedures and the quality and reliability of financial reports<br>
<br>
<strong>Specific responsibilities:</strong><br>
<br>
<strong>Support to the management of the region</strong></p>
<p><strong>Regional Office Financial Management Support</strong></p>
<p>· Manage the regional office accounting and control of the analytical allocations</p>
<p>· Preparation of the monthly budget monitoring (FMT cycle) and contribute to the financial balance of the regional office, including providing analysis and feedback support to the regional management team</p>
<p>· Conduct meetings with budget holders to review project budgets, analytical allocations and financial situation when the regional office is lead.</p>
<p>· Organize the monthly coordination between the country CAFs and the region (communication of allocations from the country offices hosting the regionals, sharing of the list of expenses, communication of good practices)</p>
<p>· Participate in the development of donor budgets when the regional office is the lead or during multi-country proposals</p>
<p>· Preparation of the annual regional budget as well as periodic budget revisions</p>
<p>· Preparing financial reports of the budgets for the regional office is led in accordance with the donor reporting schedule and sending them for validation to RC Finance, identify and report financial risks to Finance RC</p>
<p>· Communicate with the Regional Logistics Officer the configuration of country contracts including regional costs</p>
<p>· Follow up with the Regional Logistics manager on purchase requests, payments and monitoring of regional expenses</p>
<p>· Follow with the regional HR department for the monthly payroll and legal deductions payments.</p>
<p>· Ensuring the confidentiality of financial information</p>
<p><strong>Support to the management of the country offices delegated by the Regional FC</strong></p>
<p><strong>Regional Financial Monitoring</strong></p>
<p>· Ensure the control of the analytical allocations of the monthly accounting of the country offices</p>
<p>· Monthly control and analysis of the country offices' budget monitoring (FMT cycle) include monitoring burn rates, ensuring alignment with project implementation timelines and budget performance, the control of their monthly cash request, and identifying financial risks, trends, variances and provide recommendations to the Regional Finance Coordinator.</p>
<p>· Track corrections of donor payments in CRM by country offices.</p>
<p>· Contribute to the regional financial data consolidation and preparation of financial dashboards with analysis for regional management.</p>
<p>________________________________________</p>
<p><strong>Budgeting and Financial Planning</strong></p>
<p>· Support Country Offices in annual budgeting, periodic reviews and project budget development.</p>
<p>· Participate in the control of budgets for new funding requests and potential amendments from country offices according to the validation thresholds in place before submission to the RC Finance for validation</p>
<p>· Assist in budget revisions, realignments, and donor budget modifications.</p>
<p>· Review proposed budgets to ensure consistency with donor guidelines and organizational policies.</p>
<p>· Contribute to regional financial planning and forecasting.</p>
<p>________________________________________</p>
<p><strong>Donor Financial Compliance</strong></p>
<p>· Ensure compliance with donor regulations and grant agreements.</p>
<p>· Monitor country office financial reports according to the validation thresholds in place, in accordance with the donor reporting schedule and send them for validation by the Finance RC</p>
<p>· Support Country Offices in the preparation of donor financial reports.</p>
<p>· Review financial reports before submission to ensure accuracy and compliance.</p>
<p>· Provide guidance on eligible costs, budget utilization, and financial documentation requirements.</p>
<p>________________________________________</p>
<p><strong>Financial Systems and Tools</strong></p>
<p>· Ensure Country Offices maintain updated financial monitoring tools and accounting records.</p>
<p>· Support the improvement and harmonization of regional financial management tools and templates.</p>
<p>· Assist with troubleshooting financial system issues and liaise with relevant departments when needed.</p>
<p>· Promote best practices in financial data management.</p>
<p>________________________________________</p>
<p><strong>Internal Controls and Risk Management</strong></p>
<p>· Support the implementation of internal financial controls, Risk and Capacity Assessments across Country Offices.</p>
<p>· Monitor compliance with organizational finance policies and procedures.</p>
<p>· Identify financial risks and propose mitigation measures.</p>
<p>· Contribute to internal audits, donor audits, and follow-up on audit recommendations.</p>
<p>________________________________________</p>
<p><strong>Capacity Building and Technical Support</strong></p>
<p>· Provide technical support to Country Finance teams on financial management issues.</p>
<p>· Deliver guidance on donor regulations, financial reporting, and budget management.</p>
<p>· Contribute to the strengthening of Country Office finance staff through training and coaching.</p>
<p>________________________________________</p>
<p><strong>Coordination and Communication</strong></p>
<p>· Maintain regular communication with Country Office Finance teams, including regular meetings.</p>
<p>· Contribute to regional finance meetings and financial decision-making.</p>
<p>· Support cross-department coordination with Programs, HR, and Operations teams.</p>
<p>Perform other duties related to the position as required and prioritized by hierarchy</p>
<p><br>
<br>
<strong>**The full Job Description will be shared with shortlisted candidates.**<br>
<br>
<br>
Education :</strong> University degree or equivalent business school in Finance and/or Management Control<br>
<br>
<strong>Experience / Skills :</strong><br>
<br>
Minimum 3 years of professional experience in a similar role</p>
<p><strong>Skills:</strong></p>
<p>· Manage your time and priorities, meet deadlines and be punctual.</p>
<p>· Communicate in a clear, concise and respectful manner.</p>
<p>· Respond in an elaborate and constructive manner to your interlocutors.</p>
<p>· Ability to manage stress and emotions, ability to work under pressure</p>
<p>· Ability to work in a multicultural environment and team spirit</p>
<p>· Provide advice in their area of specialization in a spirit of partnership.</p>
<p>· Know and respect the rules and processes of the various areas related to your activity.</p>
<p>· Contribute to the development of tools and methods useful to the activities of his/her sector.</p>
<p>· Excellent knowledge of financial procedures, auditing and general accounting requirements</p>
<p>· Knowledge of the functioning of major humanitarian donors and their financial and administrative requirements is desirable.</p>
<p>· Ability to evaluate, analyze, improve/propose improvements in procedures/tools.<br>
<br>
<strong>Languages :</strong><br>
<br>
English - Arabic<br>
<br>
<strong>IT knowledge :</strong><br>
<br>
Proficiency in computer tools, including an advanced level of Excel,</p>
<p>Knowledge of SAGA is a plus</p>
<p><strong>Tdh General Code of Conduct and Ethical Policies</strong> :</p>
<ul>
<li>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</li>
</ul>
<ul>
<li>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</li>
</ul>
<ul>
<li>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</li>
</ul>
<ul>
<li>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</li>
</ul>
<ul>
<li>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</li>
</ul>
<p><strong>Procedure:</strong><br>
<br>
Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br>
<br>
<strong>References :</strong><br>
<br>
Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Overview
<p>At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities. </p><br> <p>With a global presence and a passionate team of over 200 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value. </p><br> <p>Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed. </p><br> <p>ITA is seeking a Reports and Analysis Support Professional to join the team in Jordan.</p><br>
Responsibilities
<p>The selected candidate will play a vital role in supporting the 9th Air Force, a key component of the United States Air Force Central Command (AFCENT) overseeing operations in the Middle East. This position provides subject matter expertise to the 9th Air Force Expeditionary Security Forces Squadron, helping ensure base security and critical support services in one of the most dynamic and strategically important regions in the world. The 9th Air Force serves at other locations such as Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.</p><br> <p>The Contractor shall:</p><br>
<p>- Brief the Chief of Security Forces and commanders on crimes and incidents involving base personnel.</p><br>
<p>- Review, process, suspense, and distribute traffic incident and accident reports, tickets, complaints, and incident and information reports.</p><br>
<p>- Review final actions and responses by commanders and supervisors to ensure timeliness and appropriateness, and takes action as required.</p><br>
<p>- Analyze and evaluate reports and paperwork for accuracy and correctness. Compile information and statistics for files, records, trend summaries, and reports, and take or make recommendations for action.</p><br>
<p>- Compile information and statistics for files, records, trend summaries, and reports, and take or make recommendations for action. Manage installation traffic point, driving revocation, and debarment programs and actions.</p><br>
<p>- Ensure the National Incident-Based Reporting System (NIBRS), Defense Incident-Based Reporting System (DIBRS), and Report Control Symbol (RCS) reports, and other higher headquarters and local reports, are submitted as required.</p><br>
<p>- Keep organization and installation leadership and personnel informed on statuses and activities.</p><br>
Qualifications
<p>- Experience with inputting traffic citations, accidents, and incident/complaint reports into the Air Force approved system of record. </p><br>
<p>- At least one (1) year of experience with DoD Law Enforcement reports and analysis databases (ARIS and AFJIS).</p><br>
<p>- Proficient in the use of Microsoft Office.</p><br>
<p>- Experience with USAF Records Management.</p><br>
<p>- Must have a valid state and be able to obtain a Government Driver’s License.- Must posses an active <strong>Secret</strong> Security Clearance. </p><br>
<p>- Completion of Indexing Compliance Manager course is desired.</p><br> <p><em>All employees must successfully pass all medical screening as required per </em>CENTCOM<em> deployment standards.</em></p><br> <p>Under the 9AF ESFS contract, all applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants will not have any of the following:</p><br> <ul>
<li>Pending criminal or civil charges (including divorce/child custody proceedings)</li>
<li>Felony arrest record</li>
<li>Alcohol related arrest in the last five years</li>
<li>Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)</li>
<li>Any type of involvement in hate crimes</li>
<li>History of violence</li>
<li>Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end</li>
</ul>
Benefit and Compensation Transparency
<p>ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:</p><br>
<ul>
<li>Medical, dental and vision plans</li>
<li>Life Insurance</li>
<li>Short Term Disability insurance (where applicable)</li>
<li>Voluntary ancillary benefit options</li>
<li>401k retirement benefits with employer matching contributions</li>
</ul>
Application and Employment at ITA International
<p>ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br>
<p>In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at 757-246-6781 or email us at HR@ita-intl.com.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! </p><br>
<p><strong>Learn more: jti.com</strong></p><br> <span><strong>Accountant</strong></span><br>
<br>
<p><span>Join our Finance team as an Accountant and play an important role in ensuring the accuracy and efficiency of our day-to-day financial operations. By combining your accounting expertise, attention to detail and problem-solving skills, you will help maintain reliable financial records and support the smooth operation of the Finance department.</span></p><br>
<br> <span><strong>Position:</strong></span><br>
<ul>
<li><span>Process daily accounting transactions accurately and in line with established procedures while supporting month-end closing activities.</span><br></li>
<li><span>Manage accounts receivable and cash processes, including reconciliations, collections monitoring, master data maintenance and quarterly balance confirmations.</span><br></li>
<li><span>Support accounts payable activities by maintaining vendor master data, processing invoices, coordinating payments and performing supplier account reconciliations.</span><br></li>
<li><span>Ensure compliance with internal controls by identifying risks, resolving issues and escalating areas of non-compliance when required.</span><br></li>
<li><span>Prepare tax-related reporting in cooperation with relevant stakeholders and support statutory and financial audits.</span><br></li>
<li><span>Manage ad hoc finance projects and additional tasks assigned by the Finance Manager.</span><br></li>
</ul>
<p><span><strong>Requirements:<br></strong></span></p><br>
<ul>
<li><span>University degree in Accounting or Finance, with CMA (Certified Management Accountant) or CPA (Certified Public Accountant) considered an advantage.</span><br></li>
<li><span>2–3 years of accounting experience within a FMCG (Fast-Moving Consumer Goods) environment, preferably within an international organization.</span><br></li>
<li><span>Strong knowledge of IFRS (International Financial Reporting Standards) and advanced proficiency in Microsoft Excel; SAP (Systems Applications and Products) HANA experience and Power BI are advantages.</span><br></li>
<li><span>Strong analytical mindset, attention to detail, initiative and effective communication skills with excellent English and fluent Arabic.</span></li>
</ul> <p><span><strong>What to expect:</strong></span></p><br> <p><span>Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.</span></p><br> <br>
<br>
<br>
<p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br>
<p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Requisition ID # 26WD99975 Position Overview The Customer Success Advisor (CSA) is a post-sales role that helps manage onboarding, adoption and retention of Autodesk offerings within an assigned territory accounts. You will provide guidance and resources directly to customers that demonstrates value from their Autodesk investment. A CSA will collaborate with an ecosystem that includes the territory sales reps, partners, technical support, client services, and marketing, to maximize the renewals within an assigned territory. You will also help identify expansion opportunities as a part of their customer engagement and promote those opportunities within the sales team for appropriate actions. You will report to Renewal & Customer Success Manager based in Amman. We support hybrid working schedule. Main Responsibilities Orchestrate a high volume of quality engagements via phone, email, social media, and other mechanisms to maximize impact on customer success within a defined territory Build relationships and collaborate with sales teams and both internal and external partners to achieve renewal and expansion of the business relationship with customers In collaboration with the territory sales teams, develop account plans to utilize available resources, manage time and resources, and achieve or exceed assigned goals Discover through customer engagement the customer's challenges specific to their industry Support a customer's journey through onboarding, adoption, retention, and expansion to achieve customer success Articulate business workflow and industry trends that improve the customers' challenges Employ provided technology solutions to document all customer opportunities and customer activity Monitor customer usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success, together with reseller partners and internal sales teams Respond to partner and customer inquiries Link business processes with product and technical solutions</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Customer success, renewals, or sales experience-minimum 3 years in SaaS industry. Fluent English and Arabic language skills Experience interacting with clients of all levels, in different industries and across a broad geographical area Ability to forge customer relationships and insights over the phone Collaborative and consultative work style, ability to succeed in a high velocity work environment Link business processes with product/technical solutions Experience with complex, escalated customer situations, ability to navigate large organizations Experience internally collaborating and influencing large matrixed organization Experience in the software or SaaS sales or renewals environment</p><p>Background needs to be in customer-facing roles including account management, customer support, project management, customer success or sales Empathy for customers AND passion for revenue and growth Experience managing time between calls, troubleshooting follow ups, customer relationship management and new customer outreach Curiosity 1+ years of experience with Salesforce or another CRM Software</p><p></p></section>
<p><h4>Position details</h4>
<p><strong>Location:</strong> Jordan<br>
<strong>Industry:</strong> Software engineering<br>
<strong>Experience required:</strong> 8 years</p>
<h4>Requirements</h4>
<ul>
<li>2–5 years of backend development experience</li>
<li>Proficiency in Node.js and familiarity with NestJS</li>
<li>Experience building and consuming RESTful APIs</li>
<li>Knowledge of relational databases (PostgreSQL, MySQL) and at least one NoSQL database (e.g., MongoDB)</li>
<li>Understanding of caching tools such as Redis</li>
<li>Exposure to CI/CD pipelines and cloud platforms (AWS is a plus)</li>
<li>Awareness of clean code principles and basic design patterns</li>
<li>Willingness to collaborate, learn, and grow within a structured backend team</li>
</ul></p><p></p>