Database Developer Jobs
1437 Jobs Found
Development Gateway (An IREX Venture)1
Jordan - Amman
<p><strong>Terms of Reference: DG Program Lead</strong></p>
<p>About Development Gateway and the Early Grade Education Activity (EGEA)<br>
Development Gateway: An IREX Venture (DG) is an international non-profit organization with<br>
approximately 80 team members based in more than 10 countries worldwide. By leveraging the<br>
combination of programmatic and IT developer capacity and skills within DG, over the last 20<br>
years we have researched data ecosystems, built digital tools to support those data ecosystems,<br>
and advised on data strategy and digital transformation to strengthen decision-making,<br>
transparency, and service delivery.</p>
<p><br>
DG is one of several consortium partners, led by IREX, implementing the Early Grade<br>
Education Activity (EGEA, also known as ‘ASAS’) program in Jordan between 2023-2028,<br>
funded by the U.S. Department of State. As a large-scale development program, ASAS is a<br>
complex, high-paced and outcome-oriented initiative. The consortium itself comprises well over<br>
50 individuals working on the program at any given time (based both in Jordan and abroad).<br>
From DG’s side alone, there are likely to be approximately 8-10 personnel supporting<br>
implementation at any given time, with at least 3 staff based in Amman including the Program<br>
Lead.</p>
<p><br>
The overarching objective of ASAS is to improve the quality of early grades (K-G3) education<br>
outcomes for children in Jordan. The program aims to achieve this objective by supporting the<br>
education of student teachers while they are still at university (pre-service teachers), and also by<br>
supporting early grades students and teachers (in-service teachers).</p>
<p><br>
DG’s role within the consortium is focused on enhancing data use among various systems and<br>
data sources in Jordan’s education sector. DG will enhance user-centered digital solutions to<br>
support local actors in mapping the data landscape and improving data systems’ utility and<br>
interoperability. DG will also work with various actors in Jordan to support the digitization of<br>
institutional data systems, including quality assurance processes and assessment where needs<br>
are identified. Lastly, DG will also support integration and alignment of the national AI policy<br>
into the education sector by conducting a series of AI readiness diagnostics and sandboxing<br>
exercises at the Ministry of Education (MoE) and University level to explore the feasibility of<br>
integrating automation safely and effectively into key functions.</p>
<p><strong>Job description</strong><br>
This is an exciting opportunity for someone who, through substantial experience in the<br>
education and/or digital sectors in Jordan, has developed strong strategic skills. We are looking<br>
for a senior professional based in Amman who is equally comfortable working on big picture<br>
strategic issues and complex technical details. Someone who brings deep subject-matter<br>
expertise in education and/or digital policy in Jordan while operating seamlessly in an advisory<br>
capacity to steer complex conversations, build multi-stakeholder consensus, and align technical<br>
work with overarching program objectives.</p>
<p><br>
As our program lead in Jordan, you will serve in a pivotal leadership capacity, managing DG’s<br>
arm of the ASAS program, bridging relationships both within the consortium and with external<br>
partners, strategic positioning, and technical execution. You will guide and mentor technical<br>
experts across both DG and IREX, ensuring diverse technical perspectives remain tightly<br>
focused, complementary, and directly linked to project goals.</p>
<p><br>
You will report to DG’s Deputy Director of Programs (based in the UK) while working in close<br>
daily alignment with Jordan country leadership and consortium partners. The role is embedded<br>
within the ASAS project office in Amman, Jordan, where you will regularly work alongside 30+<br>
Jordan-based staff to ensure complete strategic and operational synergy.</p>
<p><br>
At DG, we are a creative, dynamic, and globally distributed team that values hard work,<br>
innovative thinking, proactive problem-solving, and a strong sense of humor. We are seeking an<br>
exceptional interlocutor and leader to serve as our primary strategic representative for the ASAS<br>
program in Amman.</p>
<p><strong>The work you get to do</strong></p>
<p><em>Project management and delivery</em></p>
<p>● Lead day-to-day management of DG’s activities under ASAS in Jordan, ensuring timelines, deliverables, and budgets are met.</p>
<p>● Develop, maintain, and update work plans, activity trackers, and budgets in close coordination with the Senior Program Coordinator.</p>
<p>● Ensure timely submission of programmatic reporting (quarterly and annual), coordinating across DG staff and partners. ● Coordinate weekly internal check-ins and quarterly meetings, ensuring smooth flow of information and accountability across teams.</p>
<p>● Identify gaps in capacity or expertise and flag the need for consultant support or additional hiring.</p>
<p>● Keep a strategic eye on progress, adjusting direction as needed to reflect new priorities or contextual realities.</p>
<p>● Support set-up and management of additional DG programs in Jordan or the broader MENA region as required. </p>
<p><em>Strategic advisory & oversight </em></p>
<p>● Maintain a strategic view across all DG-led workstreams within ASAS, focusing on future opportunities and risks, and considering the impact on programming and recommending adjustments accordingly.</p>
<p>● Take a proactive approach to leadership, continuously critically assessing progress to foresee institutional shifts and plan strategically, while remaining comfortable diving deep into technical and operational details when bottlenecks arise. ● Identify emerging political, institutional, and technical risks early, framing proactive solutions and adjusting program direction to mirror shifting contextual realities.</p>
<p>● Provide analytical inputs into, and undertake quality review of, external-facing knowledge products, publications, briefs and blogs.</p>
<p>● Contribute expertise to relevant business development opportunities in Jordan, across the MENA region, and in your areas of strategic expertise as needed. </p>
<p><em>Stakeholder convening & steering </em></p>
<p>● Act as a primary facilitator to convene working groups, structure strategic dialogues, and steer technical discussions toward actionable, high-impact outcomes.</p>
<p>● Drive relationships with government counterparts (such as the Ministry of Education and Queen Rania Center) and partner university leadership to align digital and data initiatives with national policies</p>
<p>● Represent DG and present ASAS’s impact at external events, potentially internationally, as required. Partnership building and maintenance</p>
<p>● Serve as DG’s embedded lead within the IREX-hosted ASAS office in Amman, Jordan, contributing to office culture and ensuring DG’s work is fully-integrated and aligned with other consortium partners.</p>
<p>● Mentor and guide technical experts from both DG and IREX, fostering collaborative, complementary working relationships across organizational lines and steering experts toward shared objectives.</p>
<p><em>Partnership building and maintenance</em></p>
<p><br>
● Serve as DG’s embedded lead within the IREX-hosted ASAS office in Amman, Jordan,<br>
contributing to office culture and ensuring DG’s work is fully-integrated and aligned<br>
with other consortium partners.</p>
<p><br>
● Mentor and guide technical experts from both DG and IREX, fostering collaborative,<br>
complementary working relationships across organizational lines and steering experts<br>
toward shared objectives.</p>
<p><br>
● Represent DG externally in meetings and contribute to external communications content<br>
for the program.</p>
<p><br>
● Following IREX’s lead, engage with Jordan’s MoE (e.g., Queen Rania Center,<br>
Examination and Testing Department, Planning and Statistics Department) and other<br>
key government and university stakeholders on project activities; maintain proactive,<br>
transparent communication to build trust.</p>
<p>● Other duties as assigned. </p>
<p><strong>Qualifications and experience requirements</strong><br>
● Experience: 8+ years of experience working in complex, multi-stakeholder<br>
environments, with a proven track record of managing high-level institutional<br>
relationships.<br>
● Government & Sector Expertise: Demonstrable experience building strategic<br>
relationships with government stakeholders in Jordan (particularly the Ministry of<br>
Education or related entities), alongside deep domain experience in digital policy, data<br>
ecosystems, or early grade education.<br>
● Language & Communication: Professional fluency in written and spoken Arabic and<br>
English, with superior communication and diplomacy skills.<br>
● Education: Bachelor’s degree in Public Policy, Education, Information Systems, STEM,<br>
or a related discipline required.<br>
● Adaptability: Willing and able to support DG priorities in Jordan and MENA beyond<br>
ASAS as required, including pot</p>
<p><strong>Preferred (desirable) qualifications</strong><br>
● Master’s degree in education, public policy, or a tech-related discipline.<br>
● Experience designing and/or conducting qualitative research and assessments and<br>
trainings.<br>
● Demonstrable AI policy/AI in education experience.<br>
● International experience.</p>
<p><br>
<strong>Position Details</strong></p>
<p><br>
This is a full-time staff position (not consultancy), embedded in the ASAS office in Amman.<br>
The role is expected to run for the life of the program (3 years), pending annual performance<br>
reviews. The expected annual salary range is USD 55,000–69,000, depending on relevant<br>
experience.</p>
<p>Link to apply: https://development-gateway.breezy.hr/p/a7ad5a02d36b-dg-program-lead</p>
<p> </p>
<p> </p>
Confidential
Jordan - Amman
<p><h4>Company Overview</h4>
<p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. We help organizations implement and evolve technology solutions that are secure, reliable, and built to support long-term business needs. Within our Information Technology and Services practice, we work closely with customers to deliver high-quality outcomes across complex enterprise environments.</p>
<br>
<h4>Role Summary</h4>
<p>As a Delivery Manager, you will play a central role in driving the successful delivery of Oracle APEX-based insurance and enterprise applications. This role is focused on delivery ownership, coordination, and accountability, ensuring projects move forward with the right structure, visibility, and operational discipline. You will work across customer, product, development, QA, and implementation teams to keep delivery on track, maintain quality standards, and support strong client relationships throughout the lifecycle.</p>
<br>
<h4>Responsibilities</h4>
<li>Oversee and manage the end-to-end software delivery lifecycle, ensuring adherence to SLAs and client expectations.</li>
<li>Lead, mentor, and develop delivery team leads and developer teams.</li>
<li>Coordinate with cross-functional teams to deliver business outcomes.</li>
<li>Identify process improvements and implement best practices.</li>
<li>Manage budgets and resource allocation tied to delivery schedules.</li>
<li>Build strong client relationships and provide status reporting, dashboards, and timeline updates.</li>
<li>Manage delivery execution for Oracle APEX implementation, customization, enhancement, integration, and support projects.</li>
<li>Coordinate scope, schedule, resources, dependencies, risks, and priorities across customers, product, development, QA, and implementation teams.</li>
<li>Ensure deliverables are planned, tracked, reviewed, and delivered to agreed quality standards and contractual commitments.</li>
<li>Monitor progress, identify blockers, manage escalations, and resolve risks and issues.</li>
<li>Facilitate alignment across requirements, design, implementation readiness, testing, deployment, and post-go-live support.</li>
<li>Review project status, RAID logs, resource utilization, change requests, acceptance criteria, and delivery KPIs.</li>
<li>Support customer communication, steering meetings, and formal handovers.</li>
<li>Ensure lessons learned, documentation, release notes, deployment plans, and support transition materials are prepared.</li>
<li>Promote delivery governance, continuous improvement, and consistent project execution practices.</li>
<br>
<h4>Requirements</h4>
<h4>Qualifications</h4>
<p><strong>Educational qualifications</strong></p>
<li>Bachelor’s degree in computer science, software engineering, information systems, computer engineering, or a related technical field.</li>
<li>Project management education or equivalent professional training is a must.</li>
<br>
<p><strong>Experience needed</strong></p>
<li>10-12 years of experience in software delivery management, implementation management, project management, or customer-facing technology delivery.</li>
<li>Previous experience in managing multiple teams across the SDLC in Waterfall and Agile environments.</li>
<li>Previous experience in the insurance field is a plus.</li>
<br>
<p><strong>Trainings / Certificates</strong></p>
<li>PMP, PRINCE2, Agile/Scrum, or equivalent certification is preferred.</li>
<li>ITIL Foundation certification is preferred.</li>
<li>Training in customer communication, risk management, UAT, and release governance is preferred.</li>
<br>
<p><strong>Technical Qualifications</strong></p>
<li>Knowledge of Oracle APEX product delivery lifecycle and implementation concepts, and Oracle Forms and Reports delivery lifecycle and implementation concepts.</li>
<li>Experience with project planning, scope management, risk management, issue tracking, and stakeholder communication.</li>
<li>Working knowledge of SQL/PLSQL, system integrations, application testing, deployment processes, and production support.</li>
<li>Knowledge of UAT, go-live readiness, cutover planning, and handover practices.</li>
<li>Experience with customer-facing communication, reporting, governance, and escalation management.</li>
<li>Eligible to work in Jordan.</li>
<br>
<h4>Benefits</h4>
<li>Class A health insurance</li></p><p></p>
Confidential
Jordan - Amman
<p><h4>Company Overview</h4>
<p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. We help organizations implement and evolve technology solutions that are secure, reliable, and built to support long-term business needs. Within our Information Technology and Services practice, we work closely with customers to deliver high-quality outcomes across complex enterprise environments.</p>
<br>
<h4>Role Summary</h4>
<p>As a Delivery Manager, you will play a central role in driving the successful delivery of Oracle APEX-based insurance and enterprise applications. This role is focused on delivery ownership, coordination, and accountability, ensuring projects move forward with the right structure, visibility, and operational discipline. You will work across customer, product, development, QA, and implementation teams to keep delivery on track, maintain quality standards, and support strong client relationships throughout the lifecycle.</p>
<br>
<h4>Responsibilities</h4>
<li>Oversee and manage the end-to-end software delivery lifecycle, ensuring adherence to SLAs and client expectations.</li>
<li>Lead, mentor, and develop delivery team leads and developer teams.</li>
<li>Coordinate with cross-functional teams to deliver business outcomes.</li>
<li>Identify process improvements and implement best practices.</li>
<li>Manage budgets and resource allocation tied to delivery schedules.</li>
<li>Build strong client relationships and provide status reporting, dashboards, and timeline updates.</li>
<li>Manage delivery execution for Oracle APEX implementation, customization, enhancement, integration, and support projects.</li>
<li>Coordinate scope, schedule, resources, dependencies, risks, and priorities across customers, product, development, QA, and implementation teams.</li>
<li>Ensure deliverables are planned, tracked, reviewed, and delivered to agreed quality standards and contractual commitments.</li>
<li>Monitor progress, identify blockers, manage escalations, and resolve risks and issues.</li>
<li>Facilitate alignment across requirements, design, implementation readiness, testing, deployment, and post-go-live support.</li>
<li>Review project status, RAID logs, resource utilization, change requests, acceptance criteria, and delivery KPIs.</li>
<li>Support customer communication, steering meetings, and formal handovers.</li>
<li>Ensure lessons learned, documentation, release notes, deployment plans, and support transition materials are prepared.</li>
<li>Promote delivery governance, continuous improvement, and consistent project execution practices.</li>
<br>
<h4>Requirements</h4>
<h4>Qualifications</h4>
<p><strong>Educational qualifications</strong></p>
<li>Bachelor’s degree in computer science, software engineering, information systems, computer engineering, or a related technical field.</li>
<li>Project management education or equivalent professional training is a must.</li>
<br>
<p><strong>Experience needed</strong></p>
<li>10-12 years of experience in software delivery management, implementation management, project management, or customer-facing technology delivery.</li>
<li>Previous experience in managing multiple teams across the SDLC in Waterfall and Agile environments.</li>
<li>Previous experience in the insurance field is a plus.</li>
<br>
<p><strong>Trainings / Certificates</strong></p>
<li>PMP, PRINCE2, Agile/Scrum, or equivalent certification is preferred.</li>
<li>ITIL Foundation certification is preferred.</li>
<li>Training in customer communication, risk management, UAT, and release governance is preferred.</li>
<br>
<p><strong>Technical Qualifications</strong></p>
<li>Knowledge of Oracle APEX product delivery lifecycle and implementation concepts, and Oracle Forms and Reports delivery lifecycle and implementation concepts.</li>
<li>Experience with project planning, scope management, risk management, issue tracking, and stakeholder communication.</li>
<li>Working knowledge of SQL/PLSQL, system integrations, application testing, deployment processes, and production support.</li>
<li>Knowledge of UAT, go-live readiness, cutover planning, and handover practices.</li>
<li>Experience with customer-facing communication, reporting, governance, and escalation management.</li>
<li>Eligible to work in Jordan.</li>
<br>
<h4>Benefits</h4>
<li>Class A health insurance</li></p><p></p>
Optimiza
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries.<br> We help organizations implement and evolve technology solutions that are secure, reliable, and built to support long-term business needs.<br> Within our Information Technology and Services practice, we work closely with customers to deliver high-quality outcomes across complex enterprise environments.<br> As a Delivery Manager, you will play a central role in driving the successful delivery of Oracle APEX-based insurance and enterprise applications.<br> This role is focused on delivery ownership, coordination, and accountability, ensuring projects move forward with the right structure, visibility, and operational discipline.<br> You will work across customer, product, development, QA, and implementation teams to keep delivery on track, maintain quality standards, and support strong client relationships throughout the lifecycle.<br> Responsibilities Oversee and manage the end-to-end software delivery lifecycle, ensuring adherence to SLAs and client expectations.<br> Lead, mentor, and develop delivery team leads and developer teams.<br> Coordinate with cross-functional teams to deliver business outcomes.<br> Identify process improvements and implement best practices.<br> Manage budgets and resource allocation tied to delivery schedules.<br> Build strong client relationships and provide status reporting, dashboards, and timeline updates.<br> Manage delivery execution for Oracle APEX implementation, customization, enhancement, integration, and support projects.<br> Coordinate scope, schedule, resources, dependencies, risks, and priorities across customers, product, development, QA, and implementation teams.<br> Ensure deliverables are planned, tracked, reviewed, and delivered to agreed quality standards and contractual commitments.<br> Monitor progress, identify blockers, manage escalations, and resolve risks and issues.<br> Facilitate alignment across requirements, design, implementation readiness, testing, deployment, and post-go-live support.<br> Review project status, RAID logs, resource utilization, change requests, acceptance criteria, and delivery KPIs.<br> Support customer communication, steering meetings, and formal handovers.<br> Ensure lessons learned, documentation, release notes, deployment plans, and support transition materials are prepared.<br> Promote delivery governance, continuous improvement, and consistent project execution practices.<br> Class A Health Insurance QualificationsEducational qualifications Bachelor’s degree in computer science, Software Engineering, Information Systems, Computer Engineering, or a related technical field.<br> Project management education or equivalent professional training is a must.<br> Experience needed 10-12 years of experience in software delivery management, implementation management, project management, or customer-facing technology delivery.<br> Previous experience in managing multiple teams across the SDLC in Waterfall and Agile environments.<br> Previous experience in the insurance field is a plus.<br> Trainings/ Certificates PMP, PRINCE2, Agile/Scrum, or equivalent certification is preferred.<br> ITIL Foundation certification is preferred.<br> Training in customer communication, risk management, UAT, and release governance is preferred.<br> Technical Qualifications Knowledge of Oracle APEX product delivery lifecycle and implementation concepts, and Oracle Forms and Reports delivery lifecycle and implementation concepts.<br> Experience with project planning, scope management, risk management, issue tracking, and stakeholder communication.<br> Working knowledge of SQL/PLSQL, system integrations, application testing, deployment processes, and production support.<br> Knowledge of UAT, go-live readiness, cutover planning, and handover practices.<br> Experience with customer-facing communication, reporting, governance, and escalation management.<br> Eligible to work in Jordan.<br></span> </div>
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Purpose of Activity</b>/Assignment: The consultant will provide time-bound, deliverable-based support to the PROSPECTS Digital Opportunity Accelerator which is within the Skills & Secondary Education pillar of the Global Education Practice Amman. The assignment will focus on establishing and operationalizing a Community of Practice, improving programme implementation, country coordination and workflow/SOPs travel coordination and enhancing programme management tools and knowledge systems for the Digital Opportunities Accelerator and linked objectives of the Skills & Secondary Education portfolio of the Global Education Practice. The consultant will develop standardized, practical, and transferable tools, templates, and guidance to improve efficiency, strengthen coordination, and ensure the sustainability of systems beyond the duration of the consultancy. Scope of Work: The consultant will support programme coordination, knowledge management, and operational efficiency through the design and implementation of systems, tools, and workflows. The consultant will undertake the following key functions: • Community of Practice (CoP) Coordination • Programme Implementation Toolkit • Knowledge Systems If you would like to know more about this consultancy on the detailed deliverables and expected outcomes, please review the complete Terms of Reference here: TMCPHONE_NUMBER Programme Support Consultant TOR.pdf</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor s degree in international development, Business Administration, Law, Economics, or related field.</li><li>Work Experience: Minimum 10 years of relevant administrative services or clerical work experience is required.</li><li>Experience in budget and financial planning, monitoring and management is highly desirable.</li><li>Skills/Expertise : Experience working in complex environments with multiple stakeholders.</li><li>Advanced computer literacy and the ability to effectively use standard office software tools (MS Office, Enterprise database) and other office technology to create documentation, exchange and archive e-mail, and maintain electronic filing systems.</li><li>Proficiency in using SAP/ERP systems will be an asset.</li><li>Analytical, reporting, and organizational skills</li><li>Language Requirements: Proficiency in English.</li></ul><p></p></section>
Jordan - Amman
<p>Administer Windows and/or Linux server environments, virtualisation platforms, storage and associated infrastructure services. Monitor availability, capacity and performance; investigate alerts and restore service within agreed priority and escalation procedures. Plan and execute approved patching, configuration changes, hardening and lifecycle maintenance. Maintain server inventories, configuration records, operating procedures, diagrams and technical runbooks. Support incident, problem and change management, including root-cause analysis and corrective actions. Coordinate infrastructure dependencies with network, cloud, backup, cybersecurity, application and database teams. Support discovery, baseline assessment and transition activities for on-premises and any subsequently approved hosted environment. Participate in agreed on-call coverage for critical infrastructure incidents.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 6 years of relevant infrastructure and server administration experience. Strong hands-on experience with Windows Server and/or enterprise Linux, Active Directory and virtualisation technologies. Practical knowledge of monitoring, patch management, storage, capacity planning and security hardening. VCP, MCSE/Microsoft role-based certification, RHCSA or Server+ preferred. Ability to produce clear technical documentation and work within controlled change processes. Experience operating hybrid on-premises and cloud environments.</p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Promoting and selling company’s products to new and existing customers by visiting them regularly and constantly.<br> The Product Specialist tasks also involve performing certain after sales support functions such as conducting In-Service Training, follow up on the collection and maintain a good relationship with customers.<br> Job Responsibilities: Perform consultative method of sales with prospecting clients in either identifying or even creating the need for Imdad products and continuously updating all customers on company product modifications, changes, and enhancements.<br> Schedule appointments, meeting existing and new customers in order to promote Imdad’s product, and to determine other opportunities.<br> Generating and developing new client’s businesses accounts.<br> Perform professional demonstrations or presentations of company products or services while on customer’s site.<br> Applies successful negotiation and sales closure techniques.<br> Provide adequate information about a new prospect and client, in terms of ownership, working physicians, relevant client’s equipment, and status, and update customer’s database with proper contact details, email, and contact numbers.<br> Submit reports for sales and marketing on a weekly basis and timely manner.<br> Assist in following up the accounts receivables for sales accounts responsible for.<br> Maintain excellent customer relationship with key decision makers, doctors, key customer’s personnel and always work toward enhancing such relations.<br> Effective use of company’s sales aids and marketing data to secure deals.<br> Effectively attending conferences and workshops.<br> Perform professional in-service training for customer’s end users on systems application.<br> Possess market awareness, competitor’s activities/events and competitor’s pricing changes.<br> Minimum Qualifications: Bachelor's degree in Pharmacy, Biomedical Engineering, Bioscience, (or any other scientific related field).<br> Minimum 2-3 years’ experience in medical devices sales.<br> Experience in Dermatology line is a plus.<br> Driving License + car.<br> Proficient in Microsoft Word, Excel, Outlook and PowerPoint.<br> Bilingual (Arabic, and English) is a must.<br> Required Skills: Effective time management, organization and multi-tasking skills.<br> Excellent interpersonal skills.<br> Strong verbal & written communication skills.<br> Team player.<br></span> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Promoting and selling company’s products to new and existing customers by visiting them regularly and constantly.<br> The Product Specialist tasks also involve performing certain after sales support functions such as conducting In-Service Training, follow up on the collection and maintain a good relationship with customers.<br> Job Responsibilities: Perform consultative method of sales with prospecting clients in either identifying or even creating the need for Imdad products and continuously updating all customers on company product modifications, changes, and enhancements.<br> Schedule appointments, meeting existing and new customers in order to promote Imdad’s product, and to determine other opportunities.<br> Generating and developing new client’s businesses accounts.<br> Perform professional demonstrations or presentations of company products or services while on customer’s site.<br> Applies successful negotiation and sales closure techniques.<br> Provide adequate information about a new prospect and client, in terms of ownership, working physicians, relevant client’s equipment, and status, and update customer’s database with proper contact details, email, and contact numbers.<br> Submit reports for sales and marketing on a weekly basis and timely manner.<br> Assist in following up the accounts receivables for sales accounts responsible for.<br> Maintain excellent customer relationship with key decision makers, doctors, key customer’s personnel and always work toward enhancing such relations.<br> Effective use of company’s sales aids and marketing data to secure deals.<br> Effectively attending conferences and workshops.<br> Perform professional in-service training for customer’s end users on systems application.<br> Possess market awareness, competitor’s activities/events and competitor’s pricing changes.<br> Minimum Qualifications: Bachelor's degree in Pharmacy, Biomedical Engineering, Bioscience, (or any other scientific related field).<br> Minimum 2-3 years’ experience in medical devices sales.<br> Experience in Dermatology line is a plus.<br> Driving License + car.<br> Proficient in Microsoft Word, Excel, Outlook and PowerPoint.<br> Bilingual (Arabic, and English) is a must.<br> Required Skills: Effective time management, organization and multi-tasking skills.<br> Excellent interpersonal skills.<br> Strong verbal & written communication skills.<br> Team player.<br></span> </div>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>As a community support specialist at Tamatem, you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.</p>
<p>You will:</p>
<ul>
<li>Manage and solve large amounts of tickets and comments and respond to users in a timely manner.</li>
<li>Resolve product or service problems by clarifying users’ complaints.</li>
<li>Build sustainable relationships and trust with users through open and interactive communication.</li>
<li>Determine the cause of the problem and select and explain the best solution to solve the problem; expedite correction or adjustment and follow up to ensure resolution.</li>
<li>Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.</li>
<li>Maintain up-to-date user database through internal and external communications.</li>
<li>Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as needed.</li>
<li>Document and manage all users' inquiries and refer to the product department and/or management by collecting customer information and analyzing customer needs.</li>
<li>Monitor in-game chat.</li>
<li>Follow communication procedures, guidelines, and policies.</li>
<li>Perform other duties, as assigned.</li>
</ul>
<h4>Skills and experience you will bring to us:</h4>
<ul>
<li>Time management</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to adapt/respond to different types of characters</li>
<li>Patient</li>
<li>Teamwork</li>
<li>Ability to multitask</li>
<li>Ability to work under pressure</li>
<li>Strong problem-solving skills</li>
<li>Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment</li>
<li>Excellent written and verbal communication in English and Arabic</li>
<li>Good Arabic language skills (written)</li>
<li>Customer service</li>
<li>Product knowledge</li>
<li>CRM systems and practices</li>
<li>Good understanding of social media</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum of bachelor’s degree in business administration, management, public relations, or a related field.</li>
<li>1-2 years of experience, preferably in mobile gaming companies.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>As a community support specialist at Tamatem, you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.</p>
<p>You will:</p>
<ul>
<li>Manage and solve large amounts of tickets and comments and respond to users in a timely manner.</li>
<li>Resolve product or service problems by clarifying users’ complaints.</li>
<li>Build sustainable relationships and trust with users through open and interactive communication.</li>
<li>Determine the cause of the problem and select and explain the best solution to solve the problem; expedite correction or adjustment and follow up to ensure resolution.</li>
<li>Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.</li>
<li>Maintain up-to-date user database through internal and external communications.</li>
<li>Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as needed.</li>
<li>Document and manage all users' inquiries and refer to the product department and/or management by collecting customer information and analyzing customer needs.</li>
<li>Monitor in-game chat.</li>
<li>Follow communication procedures, guidelines, and policies.</li>
<li>Perform other duties, as assigned.</li>
</ul>
<h4>Skills and experience you will bring to us:</h4>
<ul>
<li>Time management</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to adapt/respond to different types of characters</li>
<li>Patient</li>
<li>Teamwork</li>
<li>Ability to multitask</li>
<li>Ability to work under pressure</li>
<li>Strong problem-solving skills</li>
<li>Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment</li>
<li>Excellent written and verbal communication in English and Arabic</li>
<li>Good Arabic language skills (written)</li>
<li>Customer service</li>
<li>Product knowledge</li>
<li>CRM systems and practices</li>
<li>Good understanding of social media</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum of bachelor’s degree in business administration, management, public relations, or a related field.</li>
<li>1-2 years of experience, preferably in mobile gaming companies.</li>
</ul></p><p></p>
United Nations Volunteers (UNV) programme
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Mission and objectives</p><p>UNICEF was established in 1946 to supply emergency relief to millions of children suffering in the aftermath of World War II. The organization still functions to ease the suffering of millions of children in emergency situations across the world. UNICEF also focuses on the protection and promotion of child rights, working for the survival, protection, education and healthy development of every child.</p><p><br></p><p>UNICEF has worked in Jordan since 1952 to promote and protect the rights of children. In the following decades, significant progress has been achieved for children. Since the beginning of the Syrian crisis in 2013, UNICEF has significantly increased its operation to respond to the challenges faced by both refugee children and those in the communities where they live.</p><p><br></p><p>Building on the lessons learned from this emergency response, UNICEF Jordan moved to a vulnerability approach in 2018 - supporting interventions that target the most vulnerable children in the country, regardless of their nationality.</p><p>Context</p><p>UNICEF Jordan Country Office (JCO) is currently in the fourth year of its Country Programme Cycle (2023–2027), a period marked by continuous efforts to support targeted interventions and mainstreaming in gender equality and adolescent girl empowerment across programming and institutional work. Guided by a Gender & Disability Action Plan (2025-27) and a Gender Programmatic Review (completed in October 2025), JCO has invested in building gender capacity, establishing a well-staffed team, and aligning its interventions with UNICEF’s global Gender Action Plan (GAP 2022–2025), the Strategic Plan (2022–2025), and positioned itself for alignment to the current UNICEF Strategic Plan (2026–2029) and Gender Equality Plan (2026-29). UNICEF JCO needs to continue to strengthen a robust knowledge management system as a core strategy to advance its work on gender and disability inclusion. UNICEF JCO is looking for a young volunteer, passionate for gender equality and inclusion outcomes, willing to learn and develop, with strong documentation and communication skills.</p><p><br></p><p>Additional Information:</p><p><br></p><p>National UN Associate Volunteers in Jordan are entitled to (short-term benefit package applies for this assignment):</p><p>• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 916.06;</p><p>• Insurance coverage for service-incurred accidents</p><p><br></p><p>Task description</p><p>Under the direct supervision of the International Gender Programme Specialist or his/her designated mandated representative(s), the National UN Volunteer Gender Knowledge Management Assistant will undertake tasks in the following key areas:</p><p><br></p><p>1) Strengthen Gender and Disability Team Documentation and Communication work:</p><p><br></p><p>o Collate and maintain AI-generated monthly Gender & Disability focal point meetings and upload in SharePoint knowledge repository.</p><p>o Maintain documentation of case studies on Gender and Disability work in development and humanitarian context (including UNICEF and</p><p>implementing partner work).</p><p>o Support editing, formatting, and documentation of knowledge products.</p><p>o Support organizing and documentation of internal Brown Bag and staff capacity building sessions in gender and disability.</p><p>o Document external gender related training and/or advocacy work undertaken by the Gender and Disability team e.g., Women-led CSOs training.</p><p>o Update and maintain the Jordan Country Office Gender and Disability SharePoint site.</p><p>o Assist in producing flyers, visibility materials for internal and external dissemination, as required.</p><p>o Assist in strengthening the Jordan country office public website with Communication and Gender and Disability Team.</p><p>o Assist in convening internal and external technical meetings, including logistics and administrative work.</p><p>o Undertake any other knowledge management task assigned by the supervisor.</p><p><br></p><p>2) Map, collate and co-create gender equality and disability knowledge products for internal and external dissemination:</p><p><br></p><p>o Assist in identifying evidence-based good practice programming on gender responsive and transformative programming.</p><p>o Assist in the knowledge management of technical gender programming work, undertaken by various programme sectors.</p><p>o Assist in producing evidence-based knowledge products together with the Gender and Disability Team. e.g., technical briefs, checklists in</p><p>user-friendly formats.</p><p><br></p><p>application deadline is on 02 August 2026</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Age</p><p>18 - 80</p><p>Required experience</p><p><br></p><p>1 month</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>1 month</p><p>Languages</p><p>English, Level: Fluent, Required</p><p>Arabic, Level: Fluent, Required</p><p>Required education level</p><p>Bachelor's degree in Communications, Journalism, Public Relations, International Development, Gender Studies, Disability Studies, Social Sciences, Development Studies, Knowledge Management, Public Administration, or another relevant field.</p><p>Competencies and values</p><p>• Accountability and Integrity</p><p>• Adaptability and flexibility</p><p>• Creativity</p><p>• Planning and organising</p><p>• Professionalism</p><p>• Self-management</p><p><br></p><p>Skills and experience</p><p>1 month and up to 3 years of relevant work in assisting with documentation, digital communication, and dissemination work through volunteering and/ or paid job.</p><p><br></p><p>• Excellent oral and written skills; excellent drafting, formulation, reporting skills.</p><p>• Accuracy and professionalism in document production and editing.</p><p>• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development.</p><p>• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel.</p><p>• Solid overall computer literacy, including proficiency in various Microsoft Office applications (Excel, Word, among others), email, and internet; familiarity with database management; and office technology equipment.</p><p>• Self-motivated, ability to work; ability to work with tight deadlines.</p><p>• Sound security awareness.</p><p>• Have affinity with or interest in gender and inclusion, volunteerism as a mechanism for durable development, and the UN system.</p><p>Area(s) of expertise</p><p>Communication, advocacy, public information, Community development</p><p><br></p></div>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description Should have comprehensive and up to date knowledge of all the outlets unique selling points, features, amenities, services and policies and those of the competition. Identify and target potential market opportunities to expand the business. Negotiate and finalize contracts with clients. Work closely with the Sales & Revenue Department as the point of contact for all F&B related bookings and enquiries, in close coordination with the Outlet Managers to promote special events and occasions. Achieve all individual Hotel Food & Beverage sales targets in your area by maintaining and creating a close relationship with customers. Generate new and maintain existing customer relationships through various sales activities and create awareness of the hotel outlets and facilities through face-to-face sales calls, telephone calls, entertainment, site inspections etc., to ensure complete coverage of own portfolio of accounts and achieve set targets and maximum possible productivity. Ensure that all incoming requests are addressed within 24 hours in order to avoid customer complaints and loss of business. Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues in order to avoid internal or external complaints. Closely monitor the accounts revenue and business production of own business portfolio and maintain an up to date Account & Contact Database in the property management system as well as maintain end of month production reports. Update the hotel on the negotiation/progress of every event and use the technology available for communication and client correspondence. Provide feedback to the Director of Food & Beverage on changing market conditions, review direct competition and conduct regular research to identify new selling strategies. Participate in any Training and Development programs as recommended by the senior management. Operate in a safe and environmentally friendly way to protect guests and colleagues health and safety, as well as protect and conserve the environment. Conduct site inspections with prospective and existing clients. Prepare weekly, monthly, quarterly and annual reports as required. Assist with compilation of competitive intelligence information. Other tasks as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications o possess minimum a hospitality degree or similar; Commerce, Sales and Marketing, Business Administration or any relevant courses. Minimum two years post graduate work experience in a similar position. Have a minimum of 2-3 years' experience in sales in U.A.E. market, experience in the Food & Beverages sectors would be an advantage. Fluency in English is essential. Proficient in MS Office applications/Excel and PowerPoint. Energetic, Passionate and Self-Motivated. Able to determine and prioritize tasks under minimum supervision. Proficiency in CRM software and data analysis tools.</p><p></p></section>
Terre des hommes Foundation
Jordan - Amman
<p>Starting position: 15/10/2026<br>
<br>
Duration : Fixed-term Contract (12 Month Duration)<br>
<br>
Rate of activity : 100%<br>
<br>
Place of work : MENA Regional Office - Amman, Jordan<br>
<br>
Deadline for applications: Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.</p>
<p>Context :<br>
<br>
Terre des hommes Lausanne (Tdh), Switzerland’s largest children’s rights organization, maintains a strong presence across the Middle East and North Africa region. We operate in seven countries: Jordan, Egypt, Afghanistan, Lebanon, Syria, Iraq, and Palestine, with our regional office based in Amman.</p>
<p>The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p>
<p>Mission:</p>
<p>The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes.</p>
<p>The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes.</p>
<p>The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations.</p>
<p>In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements.</p>
<p>The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.<br>
<br>
Main responsibilities:</p>
<p><br>
National Regional Staff HR Management</p>
<p>· Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</p>
<p>· Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</p>
<p>· Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</p>
<p>· Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</p>
<p>· Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</p>
<p>· Support learning and development activities including training coordination and capacity-building initiatives.</p>
<p>· Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</p>
<p>International Regional Staff Administrative Support</p>
<p>· Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</p>
<p>· Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</p>
<p>· Follow up on medical checks and related documentation for international staff.</p>
<p>· Support contract administration, including renewals and amendments.</p>
<p>· Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</p>
<p>Stakeholder Management (Internal & External)</p>
<p>· Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</p>
<p>· Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</p>
<p>· Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</p>
<p>· Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</p>
<p>· Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</p>
<p>· Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</p>
<p>Regional HR Support</p>
<p>· Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</p>
<p>· Support implementation of HR tools, templates, systems, and standard procedures across the region.</p>
<p>· Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</p>
<p>· Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</p>
<p>· Support capacity building for country HR focal points through guidance, coaching, and technical advice.</p>
<p>HR Reporting & Analytics</p>
<p>· Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</p>
<p>· Maintain and update HR dashboards and trackers for regional office.</p>
<p>· Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</p>
<p>· Ensure accuracy and consistency of HR data across all systems and reports.</p>
<p> </p>
<p>Compliance & Regulatory Management</p>
<p>· Ensure adherence to local labor laws, organizational HR policies, and donor requirements.</p>
<p>· Support internal and external HR audits by ensuring proper documentation and record-keeping.</p>
<p>· Monitor compliance with contractual obligations, probation requirements, and HR procedures.</p>
<p>· Follow up on statutory obligations including social security, income tax, and legal reporting requirements.</p>
<p>· Identify HR compliance risks and escalate issues to the Regional HR Coordinator when necessary.</p>
<p> </p>
<p>HR Administration Support</p>
<p>· Manage HR-related administrative tasks including preparation and processing of HR correspondence, letters, and certificates.</p>
<p>· Support organization of workshops, trainings, and staff events, including visa and per diem processing.</p>
<p>· Coordinate procurement and administrative follow-up for HR-related needs such as training materials, consultants, and service contracts.</p>
<p>· Ensure proper filing, archiving, and documentation of HR and administrative records in line with audit requirements.</p>
<p>· Support office-level administrative coordination related to HR processes and staff welfare activities.</p>
<p>· Follow up on HR-related payments and administrative claims in coordination with finance and other relevant departments.<br>
<br>
Required skills and competencies:<br>
<br>
Interpersonal Skills</p>
<p>· ability to work with a diverse team and adjust work schedules as necessary to meet work objectives and priorities in a professional manner.</p>
<p>· High attention to details, organized, and ability to prioritize workload.</p>
<p>· Strong verbal and written communication skills and ability to communicate HR policies and procedures clearly to diverse audiences.</p>
<p>· Maintains confidentiality when handling sensitive employee information, and demonstrates sound judgment, discretion, and ethical behavior.</p>
<p>· ability to establish and maintain positive working relationships with employees, managers, HQ teams, government authorities, and external service providers.</p>
<p>Organizational Skills</p>
<p>· Strong organizational and coordination skills, with the ability to manage multiple HR processes</p>
<p>· Ability to manage HR data, maintain trackers, and produce accurate reports.</p>
<p>· Follows through on actions and monitors progress until completion.</p>
<p>· Conflict resolution skills<br>
<br>
**The full Job Description will be shared with shortlisted candidates.**<br>
<br>
Profile :<br>
<br>
Education :</p>
<ul>
<li>
<p>Bachelor’s degree in business administration, HR Management, Law, Social sciences, or a related field is required.</p>
</li>
</ul>
<p>Training/Qualifications</p>
<ul>
<li>
<p>Additional certifications in Human Resources (e.g., SHRM) are considered a strong asset.</p>
</li>
<li>
<p>Proven training in Labor Law and Employment Regulations, Employee Relations and Conflict Management, HR Information Systems (HRIS) or any other relevant HR trainings is highly desirable.</p>
</li>
<li>
<p>Familiarity with humanitarian standards, PSEAH (Prevention of Sexual Exploitation, Abuse and Harassment), Code of Conduct, Duty of Care and Staff Wellbeing is essential.</p>
</li>
<li>
<p>Experience / Skills :<br>
Minimum of 4–6 years of relevant experience in Human Resources similar role, preferably within humanitarian or development organizations.</p>
</li>
<li>
<p>Minimum 4 years of experience in an NGO/International Institution in a similar position (preferred).</p>
</li>
<li>
<p>Proficiency in managing payroll, leave management, national labor laws, and all relevant national HR processes and the full HR cycle.</p>
</li>
<li>
<p>Prior involvement in remote coordination or support to field missions is highly desirable.<br>
<br>
Languages :<br>
Native Arabic speaker with excellent command of English (spoken and written).<br>
<br>
IT knowledge :<br>
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using digital tools for inventory, procurement, and reporting.Experience with ERP is an asset.<br>
<br>
Salary :<br>
Following Tdh salary scale in Jordan</p>
</li>
</ul>
<p>Tdh General Code of Conduct and Ethical Policies :</p>
<ul>
<li>
<p>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</p>
</li>
<li>
<p>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</p>
</li>
<li>
<p>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</p>
</li>
<li>
<p>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</p>
</li>
<li>
<p>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</p>
</li>
</ul>
<p>Procedure:<br>
<br>
Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br>
<br>
References :<br>
<br>
Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>
Optimiza
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries.<br> Our work helps organizations run critical systems with reliability, security, and operational discipline, and we value professionals who bring a hands-on approach to maintaining the platforms that support day-to-day business operations.<br> In this role, you will help support Oracle database environments that underpin essential services, contributing to the stability, performance, and resilience of business-critical systems.<br> You will work closely with senior DBAs and cross-functional technical teams, gaining exposure to enterprise database operations while building practical experience across monitoring, recovery, security, and operational support.<br> Responsibilities Monitor production, staging, and development Oracle databases for health, capacity, and performance issues using OEM and native scripts.<br> Review alert logs, trace files, and system metrics proactively to identify anomalies before they affect services.<br> Handle routine operational tasks including database startup and shutdown, tablespace expansion, and storage management.<br> Execute and validate backup routines using RMAN and assist with recovery simulations, cloning, and environment refreshes.<br> Support high availability and disaster recovery setups including Oracle RAC and Oracle Data Guard.<br> Manage user accounts, roles, profiles, and privileges in line with security policies and compliance requirements.<br> Assist with audits by generating access reports, privilege logs, and schema change tracking.<br> Apply security patches and Oracle updates in coordination with senior DBAs and change management processes.<br> Collaborate with developers, application support, and infrastructure teams to resolve connectivity, deployment, and SQL performance issues.<br> Maintain operational documentation, runbooks, inventories, and standard procedures, and participate in a rotating 24x7 on-call schedule.<br> Class A Health Insurance Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 1-2 years of experience as an Oracle Database Administrator.<br> Hands-on knowledge of Oracle Database administration, including database performance monitoring and recovery procedures.<br> Strong working knowledge of SQL and PL/SQL fundamentals.<br> Familiarity with Oracle Data Guard and database security practices.<br> Experience collaborating with developers, application support, and infrastructure teams.<br> Experience supporting audits or working with auditors and security or compliance stakeholders.<br> Business-fluent English and Arabic.<br> Eligibility to work in Jordan.<br> Availability for a rotating 24x7 on-call support schedule.<br> Experience with RMAN backups is a plus.<br> Familiarity with Oracle RAC is a plus.<br></span> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.<br> Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.<br> Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.<br> Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.<br> Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.<br> Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.<br> Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.<br> Participate in incident, problem, and change management processes in accordance with ITIL best practices.<br> Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.<br> Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.<br> Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.<br> Support business users by providing guidance, training, and timely communication during incidents and service disruptions.<br> Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 2–5 years of experience in application support, IT operations, or a similar technical support role.<br> Experience supporting banking, financial services, or enterprise applications is preferred.<br> Familiarity with service management frameworks such as ITIL.<br></span> </div>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Are you ready to take the lead in driving technical excellence? Optimiza is looking for a dynamic and engaging technical team leader to inspire and guide our talented team of engineers and developers. As the technical team leader, you will play a pivotal role in shaping project success, fostering collaboration, and delivering cutting-edge solutions that exceed client expectations.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead, mentor, and motivate a team of technical professionals to achieve project goals with a passion for quality and innovation.</li>
<li>Plan, coordinate, and oversee technical project deliverables while ensuring timely and successful completion.</li>
<li>Collaborate closely with stakeholders, project managers, and cross-functional teams to align technical efforts with business objectives.</li>
<li>Drive continuous improvement by encouraging knowledge sharing, adopting best practices, and promoting a culture of learning.</li>
<li>Identify risks and challenges early and implement effective solutions to keep projects on track.</li>
<li>Communicate complex technical concepts clearly and engagingly to both technical team members and non-technical stakeholders.</li>
<li>Stay ahead of the curve by keeping up with the latest technology trends and integrating relevant advancements into team practices.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in computer science, engineering, or related field.</li>
<li>Years of experience: 6+ years</li>
<li>Technical knowledge: system administration, good knowledge in Windows, Linux, and networking (infrastructure support background)</li>
<li>Good troubleshooting skills including networking and system administration.</li>
<li>Customer support job experience.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>API traffic flow knowledge</li>
<li>Database</li>
<li>Active Directory and group policy</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Annual bonus</li>
<li>Class A health insurance</li>
<li>Training and development</li>
<li>Performance bonus</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Are you ready to take the lead in driving technical excellence? Optimiza is looking for a dynamic and engaging technical team leader to inspire and guide our talented team of engineers and developers. As the technical team leader, you will play a pivotal role in shaping project success, fostering collaboration, and delivering cutting-edge solutions that exceed client expectations.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead, mentor, and motivate a team of technical professionals to achieve project goals with a passion for quality and innovation.</li>
<li>Plan, coordinate, and oversee technical project deliverables while ensuring timely and successful completion.</li>
<li>Collaborate closely with stakeholders, project managers, and cross-functional teams to align technical efforts with business objectives.</li>
<li>Drive continuous improvement by encouraging knowledge sharing, adopting best practices, and promoting a culture of learning.</li>
<li>Identify risks and challenges early and implement effective solutions to keep projects on track.</li>
<li>Communicate complex technical concepts clearly and engagingly to both technical team members and non-technical stakeholders.</li>
<li>Stay ahead of the curve by keeping up with the latest technology trends and integrating relevant advancements into team practices.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in computer science, engineering, or related field.</li>
<li>Years of experience: 6+ years</li>
<li>Technical knowledge: system administration, good knowledge in Windows, Linux, and networking (infrastructure support background)</li>
<li>Good troubleshooting skills including networking and system administration.</li>
<li>Customer support job experience.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>API traffic flow knowledge</li>
<li>Database</li>
<li>Active Directory and group policy</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Annual bonus</li>
<li>Class A health insurance</li>
<li>Training and development</li>
<li>Performance bonus</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.</p>
<p>Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.</p>
<p>Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.</p>
<p>Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.</p>
<p>Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.</p>
<p>Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.</p>
<p>Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.</p>
<p>Participate in incident, problem, and change management processes in accordance with ITIL best practices.</p>
<p>Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.</p>
<p>Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.</p>
<p>Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.</p>
<p>Support business users by providing guidance, training, and timely communication during incidents and service disruptions.</p>
<p>Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p>
<h4>Requirements</h4>
<p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, or a related field.</p>
<p><strong>2-5 years</strong> of experience in application support, IT operations, or a similar technical support role.</p>
<p>Experience supporting banking, financial services, or enterprise applications is preferred.</p>
<p>Familiarity with service management frameworks such as ITIL.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.</p>
<p>Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.</p>
<p>Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.</p>
<p>Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.</p>
<p>Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.</p>
<p>Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.</p>
<p>Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.</p>
<p>Participate in incident, problem, and change management processes in accordance with ITIL best practices.</p>
<p>Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.</p>
<p>Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.</p>
<p>Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.</p>
<p>Support business users by providing guidance, training, and timely communication during incidents and service disruptions.</p>
<p>Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p>
<h4>Requirements</h4>
<p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, or a related field.</p>
<p><strong>2-5 years</strong> of experience in application support, IT operations, or a similar technical support role.</p>
<p>Experience supporting banking, financial services, or enterprise applications is preferred.</p>
<p>Familiarity with service management frameworks such as ITIL.</p></p><p></p>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests. Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary. Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations. Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities. Perform application deployment and configuration activities across development, testing, and production environments under established change procedures. Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues. Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles. Participate in incident, problem, and change management processes in accordance with ITIL best practices. Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities. Monitor logs and system alerts, escalating critical issues to senior support staff and management as required. Ensure compliance with internal policies, security standards, audit requirements, and banking regulations. Support business users by providing guidance, training, and timely communication during incidents and service disruptions. Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>2 5 years of experience in application support, IT operations, or a similar technical support role.</li><li>Experience supporting banking, financial services, or enterprise applications is preferred.</li><li>Familiarity with service management frameworks such as ITIL.</li></ul><p></p></section>