Driving Instructor Jobs in Jordan
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2025 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span><span>Our newest opportunity is for a <strong>Project Engineer - Waste Management</strong> to join our award-winning Sustainability and Environment Division based in </span><span><strong>Amman, Jordan</strong>.</span></span></p><br><p><span>The role operates on a hybrid basis, combining office attendance with the flexibility to work from home, working closely with the Waste Infrastructure Lead and wider global team, you will support the delivery of waste infrastructure and consultancy projects across the <strong>Middle East, Europe and the UK</strong>.</span></p><br><p><span>The role will provide exposure to the full project lifecycle, from<strong> feasibility and concept development through procurement, design review, construction and commissioning,</strong> while also supporting project coordination, proposals and business development activities.</span></p><br><p><span>This is an opportunity to contribute to major infrastructure developments involving <strong>waste treatment, recycling, resource recovery and energy-from-waste facilities</strong>.</span></p><br><p><span>We envisage success in this role to include:</span></p><br><span>Technical Delivery</span><ul><li><span>Supporting the delivery of waste infrastructure and consultancy projects across feasibility, design, procurement, construction, commissioning and operational phases.</span></li><li><span>Undertaking technical assessments of thermal, mechanical, biological and chemical waste treatment technologies.</span></li><li><span>Preparing technical reports, feasibility studies, due diligence assessments, options appraisals and business cases.</span></li><li><span>Assisting with Basis of Design, process descriptions, mass balances, technical specifications and performance requirements.</span></li><li><span>Reviewing contractor and technology supplier submissions and providing technical recommendations.</span></li><li><span>Supporting waste characterisation, facility assessments, operational reviews and technology evaluations.</span></li><li><span>Assisting with procurement documentation, Employer’s Requirements, technical schedules and tender evaluation criteria, including <strong>attending and witnessing FATs and SATs</strong> as required.</span></li></ul><span>Project Delivery & Coordination</span><ul><li><span>Supporting Project Managers in delivering projects to programme, budget and quality requirements.</span></li><li><span>Coordinating multidisciplinary inputs from internal teams, external specialists, contractors and subcontractors.</span></li><li><span>Tracking project actions, risks, deliverables, programme and change management activities.</span></li><li><span>Supporting construction management, contractor coordination, issue resolution and commissioning activities.</span></li><li><span>Participating in client meetings, workshops and stakeholder engagement, and providing project progress updates.</span></li></ul><span>Proposal & Business Development</span><ul><li><span>Supporting technical and commercial proposals, including methodologies, work plans, programmes and resource schedules.</span></li><li><span>Preparing project references, case studies and capability statements.</span></li><li><span>Contributing to market research, opportunity identification, client presentations and business development activities across the Middle East.</span></li></ul><span>Technical Excellence</span><ul><li><span>Maintaining awareness of waste treatment technologies, circular economy initiatives and regulatory requirements.</span></li><li><span>Contributing to technical standards, templates and best practices while supporting knowledge sharing across KEO’s international teams.</span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include:</span></p><br><ul><li><span>A degree in <strong>Mechanical, Chemical, Process, Environmental Engineering</strong> or a related discipline.</span></li><li><span><strong>2–5 years of relevant experience in waste management is preferred</strong>; experience in environmental infrastructure, utilities or industrial sectors will also be considered.</span></li><li><span><strong>Experience in preparing</strong> technical reports and engineering studies, with exposure to <strong>installation, construction and commissioning activities</strong>.</span></li><li><span>Understanding of waste treatment and resource recovery technologies, with exposure to feasibility studies, due diligence or infrastructure projects.</span></li><li><span>Strong analytical, technical writing and communication skills, with the ability to explain complex technical concepts clearly.</span></li><li><span>A proactive and self-motivated approach, with the ability to work independently, manage multiple priorities and adapt to changing project requirements.</span></li><li><span>Proficiency in Microsoft Office and relevant engineering calculation or modelling tools.</span></li><li><span>Good English communication skills; Arabic language skills would be advantageous.</span></li><li><span>Willingness to travel to client offices and project sites as required.</span></li><li><span>A valid driving licence would be advantageous.</span></li></ul><span>Desirable Attributes</span><ul><li><span><strong>Knowledge of Large Language Models (LLMs)</strong> and their responsible application to improve work processes while maintaining appropriate technical judgement.</span></li><li><span>Experience working within multidisciplinary engineering or consultancy environments and exposure to international projects.</span></li></ul><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>
<p><p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Accounts for all materials and/or support equipment being shipped out of, and received, at the facility. Ensures parts due in from maintenance (DIFM) are properly tracked and takes appropriate actions to meet applicable deadlines. Keeps a running inventory of stock/equipment using appropriate software. Researches and orders parts, materials, and tools for use to ensure maintenance operational capabilities. Ensures the overall serviceability of all support equipment and related items. Keeps track of all assigned government property entering and leaving the facility. Processes paperwork, including filing DD-1149s, for all supply/support activities. Ensures proper allotment of material and/or equipment to appropriate maintenance personnel in support of maintenance operations.</p>
<p>USAF equivalent position is Supply Technician Journeyman.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Performs warehousing and support program duties in support of maintenance operations within the site at the comprehensive level.</li>
<li>Assists in verifying materials (or merchandise) against receiving documents, noting, and reporting discrepancies and damages.</li>
<li>Routes materials and parts to prescribed storage locations and/or facilities as needed for operational support.</li>
<li>Stores, stacks, or palletizes materials and/or equipment in accordance with applicable technical guidelines.</li>
<li>Rearranges and takes inventory of stored materials/equipment and documents within assigned database.</li>
<li>Performs the examination of stored materials and reports deterioration and damage; removes material from storage and prepares it for shipment.</li>
<li>May operate hand and/or power trucks and/or equipment in performing warehousing and support duties.</li>
<li>Performs miscellaneous quality assurance duties including CTK inspections, inventory process checks, inspecting and examining materials, article inspections, etc.</li>
<li>Supports supervisor with inventory management of decentralized and decontrolled items, including supplies and equipment in accordance with applicable AFIs.</li>
<li>Supervises, trains, and provides mentorship to subordinate personnel in support/supply functions.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of three years actual supply/support experience and/or combination of related aircraft maintenance experience required.</li>
<li>Must possess comprehensive knowledge of governing supply and/or support systems/programs, policies, nomenclature, work methods, manuals, or other established guidelines.</li>
<li>Must have the comprehensive analytical ability to define problems, collect necessary data, establish facts, and take recommended actions based upon applicable established guidelines.</li>
<li>Must be able to perform increment monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo.</li>
<li>Must be familiar with computerized databases, spreadsheets, and computerized inventory management programs.</li>
<li>Must have comprehensive experience with material handling equipment.</li>
<li>Must have good planning and organizational skills.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to work under deadlines.</li>
<li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must possess a valid U.S. driver’s license and be able to obtain a government driving permit.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>RPA operations and deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Vehicle operator training.</li>
<li>Support/supply experience in the last 10 years.</li>
</ul></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>As a member of the Commercial Team, the Sales Manager is responsible for driving sales activities, developing key accounts, and securing group and individual business opportunities to maximize revenue, profitability, and guest satisfaction. The role focuses on building strong client relationships, identifying new business opportunities, and supporting the hotel's overall sales and marketing objectives.</p>
<h4>What you will do</h4>
<li>Follow up on all leads and maintain strong relationships with Worldwide Sales Offices (WSOs) and other Four Seasons Hotels.</li>
<li>Create and maintain permanent files for all groups with strong room-night potential.</li>
<li>Conduct property tours for meeting planners and potential clients.</li>
<li>Negotiate with clients to achieve maximum revenue and profitability while meeting client needs.</li>
<li>Evaluate, solicit, sell, and confirm business in line with individual goals and the hotel's overall sales and profitability targets.</li>
<li>Qualify prospective leads based on their profitability and business potential.</li>
<li>Develop proposals and recommend programs that meet client needs, including alternative options where appropriate.</li>
<li>Promote and sell all hotel services.</li>
<li>Maintain an effective correspondence and follow-up plan.</li>
<li>Report monthly performance against established plans and goals.</li>
<li>Keep supervisors promptly and fully informed of significant problems or unusual matters to ensure timely corrective action.</li>
<li>Coordinate with other Department Heads to ensure a high level of guest and group satisfaction.</li>
<li>Follow up on the progress of confirmed business and ensure appropriate coordination.</li>
<li>Assist in developing and executing projects for assigned market areas to increase sales activity, volume, and profitability.</li>
<li>Maintain assigned files in accordance with the guidelines outlined in account coverage programs.</li>
<li>Participate in sales meetings and relevant industry organizations to represent the hotel and the company.</li>
<li>Maintain comprehensive knowledge of local competition, including their services, facilities, and market positioning.</li>
<li>Provide input on the local segment of the Marketing Plan and budget.</li>
<li>Maintain a professional appearance at all times and demonstrate mature, professional business conduct when representing the hotel or company.</li>
<li>Perform other tasks and projects as assigned by hotel management.</li>
<h4>What you bring</h4>
<li>A high school diploma or equivalent qualification, with relevant experience considered.</li>
<li>A minimum of three years of experience in a similar sales role, preferably within the hospitality industry.</li>
<li>Excellent verbal communication skills in both Arabic and English.</li>
<li>Strong attention to detail.</li>
<li>Strong interpersonal and relationship-building skills.</li>
<li>A proactive approach to identifying sales opportunities and achieving business objectives.</li>
<h4>What we offer</h4>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li>
<li>Recognition programs and employee wellness initiatives.</li>
<h4>Schedule & hours</h4>
<p>Full time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
<p><h4>About Four Seasons</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>As part of the Commercial Team, the Sales Executive is responsible for driving revenue and developing business opportunities by building strong relationships with clients, identifying new accounts, and promoting the full range of hotel services. This role works closely with clients, Four Seasons hotels, and industry partners to maximize sales opportunities while delivering exceptional service and supporting the hotel’s overall commercial objectives.</p>
<h4>What you will do</h4>
<ul>
<li>Make telephone and personal sales calls on accounts within assigned market areas and follow up promptly with appropriate action.</li>
<li>Prospect and develop new accounts and business opportunities.</li>
<li>Follow up on all leads and maintain strong relationships with Worldwide Sales Offices (WSOs) and other Four Seasons Hotels.</li>
<li>Negotiate with clients to achieve maximum revenue and profitability while meeting client needs.</li>
<li>Evaluate, solicit, sell, and confirm business to achieve individual goals and overall budgeted sales and profitability.</li>
<li>Qualify prospective leads based on their potential profitability.</li>
<li>Develop client data and recommend programs and alternative proposals to meet clients’ needs.</li>
<li>Report monthly performance against assigned plans and goals.</li>
<li>Maintain comprehensive knowledge of the competitive local landscape.</li>
<li>Promote and sell all hotel services.</li>
<li>Maintain an effective and professional plan of correspondence with clients and business partners.</li>
<li>Keep supervisors promptly and fully informed of any problems or matters of significance requiring attention and corrective action.</li>
<li>Participate in sales meetings and relevant industry organizations to represent the hotel and Four Seasons professionally.</li>
<li>Maintain a professional appearance and conduct personal behavior in a mature and professional manner when representing the hotel or company.</li>
<li>Follow all hotel policies, safety protocols, and cleanliness standards.</li>
<li>Maintain discretion and professionalism when interacting with guests, clients, and business partners.</li>
<li>Work professionally and cooperatively with colleagues and supervisors, contributing to a positive and respectful team atmosphere.</li>
<li>Participate in regular team meetings and ongoing training to support service excellence.</li>
<li>Adhere to company policies, grooming standards, and performance expectations.</li>
<li>Comply with Four Seasons Category One & Two Work Rules and Standards of Conduct (EmPact).</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Bachelor’s degree or diploma in Business Administration.</li>
<li>A minimum of 1 year of experience in the same or a similar position.</li>
<li>Excellent verbal communication skills in both Arabic and English.</li>
<li>Strong attention to detail.</li>
<li>Strong interpersonal, negotiation, and relationship-building skills.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li>
<li>Recognition programs and employee wellness initiatives.</li>
</ul>
<h4>Schedule & hours</h4>
<ul>
<li>Full-time job.</li>
<li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li>
</ul></p><p></p>
<p>The Digital Marketing Expert will play a key role in driving ZainTECH s digital growth across the Middle East, combining creativity, technology, data and commercial thinking to build high-impact B2B campaigns. The role will own ZainTECH s digital ecosystem across social media, website, paid media, SEO, email, automation and emerging channels, with a clear focus on turning digital engagement into qualified demand, pipeline and revenue. Working closely with Sales, GTM, Product, Brand, RevOps and agency partners, the role will shape compelling digital experiences, optimize performance and continuously improve the customer journey from awareness to conversion. This is an opportunity to play a key role in strengthening ZainTECH s digital presence while leveraging AI, analytics and emerging technologies to create smarter, more personalized and measurable marketing outcomes.</p><h3>Responsibilities:</h3><h4><b>Digital Marketing Strategy & Growth</b></h4><ul><li>Develop and execute integrated B2B digital marketing strategies aligned with ZainTECH s business and growth objectives.</li><li>Drive the digital customer journey from reach and engagement through MQL, SQL, opportunity and revenue.</li><li>Identify new digital growth opportunities across channels, audiences and markets.</li><li>Translate business priorities into measurable digital campaigns and initiatives.</li></ul><h4><b>Social Media Management</b></h4><ul><li>Own and manage ZainTECH s social media channels, including LinkedIn, X, YouTube, Meta and other relevant platforms.</li><li>Develop channel strategies, content plans, campaign calendars and audience strategies.</li><li>Optimise content, creative, targeting and engagement based on performance insights.</li><li>Monitor emerging digital trends and identify opportunities to strengthen ZainTECH s digital presence.</li></ul><h4><b>Website & Digital Experience</b></h4><ul><li>Own the ZainTECH website, ensuring strong user experience, performance, optimisation and conversion.</li><li>Continuously improve landing pages, website journeys, calls-to-action and conversion paths.</li><li>Use analytics and user behaviour insights to identify and address areas of friction.</li><li>Drive SEO and AEO initiatives to improve organic visibility and discoverability.</li><li>Partner with internal teams and agencies to ensure website content and functionality support business objectives.</li></ul><h4><b>Integrated Campaigns & Demand Generation</b></h4><ul><li>Plan and execute integrated digital campaigns across social media, email, paid media and emerging digital channels.</li><li>Develop campaigns that generate awareness, engagement and qualified demand.</li><li>Optimise audiences, creative, media, landing pages and budgets to improve campaign performance.</li><li>Test and refine messaging, formats, channels and customer journeys to maximise conversion.</li></ul><h4><b>Marketing Automation & Lead Management</b></h4><ul><li>Build and manage marketing automation, nurture and lifecycle programmes using HubSpot and Salesforce.</li><li>Develop lead-scoring, segmentation and nurturing workflows to improve lead quality and conversion.</li><li>Strengthen the handover and alignment between Marketing and Sales throughout the customer journey.</li><li>Implement effective tracking and attribution to understand campaign and channel contribution to pipeline and revenue.</li></ul><h4><b>AI & Digital Innovation</b></h4><ul><li>Leverage AI and emerging technologies to enhance marketing research, personalisation, content, optimisation and reporting.</li><li>Identify opportunities to improve marketing efficiency through automation and AI-enabled solutions.</li><li>Stay informed on emerging digital marketing, search, technology and customer engagement trends.</li><li>Test and adopt relevant tools and approaches that can improve digital performance and customer experience.</li></ul><p>Our Culture & Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do from how we work with each other to how we engage with clients and partners globally.</p><p><strong>Desired Candidate Profile</strong></p><p>6 10 years of experience in digital marketing, preferably within B2B technology, SaaS, ICT, telecom, cloud or cybersecurity; agency experience is an advantage. Proven track record of generating qualified demand and contributing to pipeline, opportunities and revenue through digital marketing. Strong hands-on expertise in WordPress, HubSpot, Salesforce, Google Ads, LinkedIn Campaign Manager and GA4. Strong knowledge of digital acquisition, paid media, SEO, AEO, conversion optimisation, social media and lifecycle marketing. Experience in marketing automation, lead nurturing, lead scoring, attribution and data-driven campaign optimisation. Strong analytical, commercial and problem-solving skills, with the confidence to challenge assumptions and drive continuous improvement. Experience with ABM, AI-enabled marketing, Adobe platforms and international/regional markets is an added advantage.</p>
<p>Position: Marketing Manager (Fashion Retail) Location: Jordan City: Amman Sector: Retail Years of Experience 6 to 8+ years of experience Qualification: Bachelor s degree in Marketing, Business Administration, or a related field (MBA is an advantage) Salary: 2300 JOD Workdays: 5 Description: Our client is a prominent, large-scale multi-brand retail and franchise operating group based in Amman, Jordan. The company is seeking an experienced, creative, and commercial Marketing Manager to own and execute the marketing, digital commerce, and brand-communications strategy across its multi-brand retail portfolio. The role reports directly to the Commercial Director and sits as a peer to the Brand Manager. The Marketing Manager will lead campaigns, e-commerce growth, CRM & loyalty programs, public relations, and in-store visual merchandising (VM) standards, turning commercial goals and approved promotions into high-impact customer demand. Key focus areas include: Developing and executing annual and seasonal multi-channel marketing calendars. Driving footfall, online sales conversion, brand awareness, and customer lifetime value. Managing e-commerce storefronts, digital marketing, and CRM/loyalty initiatives. Leading visual merchandising standards across all retail locations. Coordinating co-op marketing budgets and assets with international brand principals. Key Responsibilities 1. Marketing Strategy, Campaigns & Budget Management Develop and execute annual/seasonal marketing calendars aligned with commercial targets and promotion schedules. Lead advertising, social media, influencer campaigns, PR, store launches, and mall partnerships. Own the consolidated marketing budget, track campaign ROI, footfall metrics, and cost per acquisition. Drive specific growth and recovery initiatives for underperforming brands within the portfolio. 2. Digital Marketing & E-Commerce Storefront Oversee digital marketing activities across web, social, and paid media while maintaining franchisor brand voice. Own online product presentation, merchandising, customer user journey, and conversion rate optimization. Collaborate with IT on platform reliability, Operations on order fulfillment, and Brand Managers on stock alignment. 3. CRM, Loyalty & Customer Insights Manage customer databases, loyalty programs, and personalized CRM/WhatsApp marketing campaigns. Drive repeat-purchase rates and customer lifetime value (LTV). Monitor consumer behavior, shopping trends, and competitor marketing activities to refine brand positioning. 4. Visual Merchandising (VM) & In-Store Experience Establish and oversee in-store visual merchandising and display standards in compliance with brand guidelines. Lead the VM team in executing window displays, store campaign setups, and compliance audits. Partner with Area and Store Managers to maintain high day-to-day VM upkeep and store readiness. 5. Franchisor Marketing Relations & Agency Leadership Act as the primary counterpart for brand principals' marketing teams and adapt global assets for local execution. Plan and execute co-op marketing fund spend and submit performance proofs to franchisors. Manage external creative, media-buying, PR agencies, and evaluate direct report performance (Digital Coordinator & VM team). Prepare and present monthly marketing dashboards (ROI, footfall, CRM growth, VM compliance) to executive leadership. Key Qualifications Experience: 6 to 8+ years of marketing leadership experience, ideally within multi-brand retail, fashion, or franchise operations. Education: Bachelor s degree in Marketing, Business Administration, or a related field (MBA preferred). Technical & Functional Expertise: Proven track record in digital marketing, e-commerce growth, and CRM/loyalty execution. Solid background in overseeing visual merchandising (VM) or working under strict international franchisor guidelines. Experience operating within global franchisor brand guidelines. Strong skills in marketing budget ownership, ROI analytics, and external agency management. Market Knowledge: Familiarity with the Jordanian / Levant retail market is preferred. Languages: Native-level Arabic and fluent English language skills are mandatory. </p><p><strong>Desired Candidate Profile</strong></p><p>Key Qualifications Experience: 6 to 8+ years of marketing leadership experience, ideally within multi-brand retail, fashion, or franchise operations. Education: Bachelor s degree in Marketing, Business Administration, or a related field (MBA preferred). Technical & Functional Expertise: Proven track record in digital marketing, e-commerce growth, and CRM/loyalty execution. Solid background in overseeing visual merchandising (VM) or working under strict international franchisor guidelines. Experience operating within global franchisor brand guidelines. Strong skills in marketing budget ownership, ROI analytics, and external agency management. Market Knowledge: Familiarity with the Jordanian / Levant retail market is preferred. Languages: Native-level Arabic and fluent English language skills are mandatory.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<li>Prepare and process third-party invoices, credit notes, and debit notes in the accounting system.</li>
<li>Reconcile accounts and records with third-party customers.</li>
<li>Prepare and send customer statements of account.</li>
<li>Follow up with customers on outstanding payments and collections.</li>
<li>Coordinate with the Commercial team to resolve collection-related issues.</li>
<li>Prepare and monitor the monthly aging report for accounts receivable.</li>
<li>Verify the accuracy of invoices, accounting documents, and financial records.</li>
<li>Process intercompany invoices, credit notes, debit notes, and recharge invoices.</li>
<li>Reconcile intercompany customer and supplier accounts.</li>
<li>Maintain accurate records of payments, invoices, and financial transactions.</li>
<li>Support month-end closing activities and account reconciliations.</li>
<li>Prepare required documentation and schedules for internal and external audits.</li>
<li>Support cash and credit-card collection reconciliations and investigate discrepancies when required.</li>
<li>Ensure compliance with relevant accounting policies, processes, and standard operating procedures.</li>
<li>Escalate complex reconciliation or collection issues to the appropriate stakeholders in a timely manner.</li>
<h4>What you’ll need to succeed</h4>
<li>Good knowledge of accounts receivable (AR) practices, procedures, billing requirements, and transactions.</li>
<li>Knowledge of accounting methods, processes, and financial reporting.</li>
<li>Ability to process payments, credits, debits, adjustments, and different types of AR transactions.</li>
<li>Good understanding of generally accepted accounting principles (GAAP).</li>
<li>Strong data gathering and reporting capabilities.</li>
<li>Ability to maintain accurate financial and accounting records.</li>
<li>Good communication and stakeholder-management skills.</li>
<li>Strong attention to detail and accuracy.</li>
<li>Ability to collaborate effectively with internal and external stakeholders.</li>
<li>Results-oriented with the ability to manage deadlines and adapt to changing requirements.</li>
<li>Understanding of data governance and proper handling of financial information.</li>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<p><strong>Our purpose</strong><br>
Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Experienced Associate / Senior | Audit and Assurance | Financial Instruments</h4>
<p>In your role, you will participate in client proposals and oversee day-to-day operations of engagements. You’ll closely work with the team to tackle accounting, reporting, and operational issues. You will leverage your various skillsets to be an agile contributor to the practice, and you will demonstrate and develop your capabilities in the following areas:</p>
<h4>Key responsibilities</h4>
<ul>
<li>Providing specialist financial instrument input into external audit services.</li>
<li>Accounting advice on challenging and complex treasury transactions.</li>
<li>Assisting in developing practical solutions for the application of hedge accounting and derivative valuations.</li>
<li>Supporting the treasurer and CFO by providing independent advice and assurance over all aspects of their control environment throughout the treasury lifecycle.</li>
<li>Supporting the delivery of high-quality audit engagements from planning through to reporting. This includes providing specialist support to external audit teams (derivative valuations, hedge accounting, IFRS 9/FRS 102 accounting treatment, application of impairment model, etc.) and managing the external audit of the treasury function from end to end.</li>
<li>Dealing with technical and complex accounting and auditing queries that may shape future precedent and industry practice.</li>
<li>Developing and maintaining key relationships across our corporate client base, with a focus on exceptional client service.</li>
<li>Driving continuous improvement through innovation and transformation, embracing change and challenging the way we do things to develop our treasury audit methodology.</li>
<li>Developing and maintaining relationships across service lines and geographies to deliver market and client-focused solutions.</li>
<li>Being responsive to and anticipating clients’ needs, providing strategic and relevant insight.</li>
<li>Working effectively in diverse teams within an inclusive team culture where people are recognized for their contribution.</li>
<li>Demonstrates ability to apply AI in an audit context to improve efficiency and quality (e.g., relevant use cases), including prompt engineering fundamentals and structured problem-solving.</li>
<li>Exercises professional scepticism when using AI-generated outputs—validates accuracy, completeness, and appropriateness before use in audit documentation/workpapers.</li>
<li>Understands responsible AI expectations in professional services, including governance/risk considerations, confidentiality and data integrity, and use of firm-approved AI tools (including Deloitte-specific tools where applicable).</li>
</ul>
<h4>Leadership capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Working knowledge of the treasury function and financial reporting processes and internal controls.</li>
<li>Valuation of financial instruments and/or hedge accounting experience.</li>
<li>A relevant accounting qualification, such as the ACA, or equivalent (or be working towards such qualification).</li>
<li>Thorough knowledge of IFRS.</li>
<li>A commitment to audit quality and demonstrable experience of applying professional scepticism.</li>
<li>A proven track record in establishing and maintaining excellent relationships with clients.</li>
<li>Report writing, presentation, and interpersonal skills, including excellent written and verbal communications skills.</li>
<li>Excellent project management skills.</li>
<li>Proven ability to use initiative, adapt, and solve problems.</li>
<li>In addition to the above, working knowledge of IAS 39, IFRS 9, and FRS 102 Section 11/12 is desirable.</li>
</ul></p><p></p>
<p>Job Description</p><p>Position - Manager Finance & Accounts</p><p>Department - Finance & Accounts</p><p>Reports To - Head of Finance</p><p>Job Summary</p><p>The Manager Finance & Accounts is responsible for leading the organizations finance and accounting functions, ensuring accurate financial reporting, statutory compliance, budgeting, taxation, treasury management, and internal controls. The role supports the Head of Finance by providing strategic financial insights, driving process improvements, and ensuring efficient financial operations across the organization.</p><p>Key Responsibilities</p><p>Financial Accounting & Reporting</p><ul><li>Lead the preparation of monthly, quarterly, and annual financial statements in accordance with applicable accounting standards.</li><li>Ensure timely month-end and year-end financial closing.</li><li>Review and approve journal entries, account reconciliations, and financial reports.</li><li>Ensure the accuracy and integrity of financial records and the general ledger.</li><li>Present financial performance reports and recommendations to the Head of Finance and senior management.</li></ul><p>Budgeting, Planning & Financial Analysis</p><ul><li>Lead the annual budgeting and forecasting process.</li><li>Monitor budget performance and perform variance analysis.</li><li>Develop financial models and provide strategic financial insights to support business decisions.</li><li>Analyze business profitability and recommend initiatives to improve financial performance.</li></ul><p>Cost Management</p><ul><li>Oversee cost accounting and manufacturing cost analysis.</li><li>Monitor production costs, inventory valuation, and overhead allocation.</li><li>Identify opportunities for cost optimization and operational efficiency.</li></ul><p>Taxation & Statutory Compliance</p><ul><li>Ensure compliance with all applicable tax laws and statutory regulations.</li><li>Review and approve tax returns, statutory filings, and regulatory reports.</li><li>Liaise with external auditors, tax consultants, banks, and government authorities.</li><li>Ensure compliance with IFRS/IAS and company accounting policies.</li></ul><p>Treasury & Working Capital Management</p><ul><li>Manage cash flow, liquidity, and working capital.</li><li>Prepare cash flow forecasts and optimize fund utilization.</li><li>Maintain banking relationships and oversee treasury activities.</li></ul><p>Internal Controls & Audit</p><ul><li>Develop and strengthen internal control systems and financial governance.</li><li>Lead internal and external audit engagements and ensure timely resolution of audit findings.</li><li>Identify financial risks and implement effective mitigation measures.</li></ul><p>ERP & Process Improvement</p><ul><li>Drive the effective utilization of ERP systems for finance operations.</li><li>Lead finance process automation and continuous improvement initiatives.</li><li>Develop and maintain finance policies, procedures, and Standard Operating Procedures (SOPs).</li></ul><p>Leadership & Stakeholder Management</p><ul><li>Lead, mentor, and develop the finance and accounts team.</li><li>Establish performance objectives and conduct regular performance reviews.</li><li>Collaborate with cross-functional teams to support operational and strategic objectives.</li><li>Assist the Head of Finance in strategic initiatives, financial planning, and organizational decision-making.</li></ul><p>Qualifications</p><ul><li>Qualified Chartered Accountant (CA) Mandatory.</li><li>MBA (Finance), CMA, CPA, or other relevant professional qualifications will be an added advantage.</li></ul><p>Experience</p><ul><li>Minimum 5+ years of post-qualification experience as a Chartered Accountant.</li><li>Experience in manufacturing, textile, apparel, FMCG, or similar industries is preferred.</li><li>Proven experience in financial reporting, budgeting, taxation, treasury, cost accounting, audits, and statutory compliance.</li><li>Hands-on experience with ERP systems (SAP, Oracle, Microsoft Dynamics, or equivalent) and advanced Microsoft Excel.</li></ul><p>Core Competencies</p><ul><li>Financial Reporting & Analysis</li><li>Budgeting & Forecasting</li><li>Cost & Management Accounting</li><li>Taxation & Statutory Compliance</li><li>Treasury & Working Capital Management</li><li>Internal Controls & Risk Management</li><li>ERP Systems & Process Improvement</li><li>Strategic Financial Planning</li><li>Leadership & Team Management</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and stakeholder management skills</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Timely and accurate financial reporting.</li><li>Successful completion of monthly and annual financial closing.</li><li>Compliance with statutory, tax, and regulatory requirements.</li><li>Effective budget management and cost optimization.</li><li>Improved working capital and cash flow management.</li><li>Successful completion of internal and external audits with minimal observations.</li><li>Implementation of finance process improvements and automation initiatives.</li><li>Achievement of departmental goals and development of the finance team.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Qualified Chartered Accountant (CA) Mandatory.</li><li>MBA (Finance), CMA, CPA, or other relevant professional qualifications will be an added advantage.</li><li>Minimum 5+ years of post-qualification experience as a Chartered Accountant.</li><li>Experience in manufacturing, textile, apparel, FMCG, or similar industries is preferred.</li><li>Proven experience in financial reporting, budgeting, taxation, treasury, cost accounting, audits, and statutory compliance.</li><li>Hands-on experience with ERP systems (SAP, Oracle, Microsoft Dynamics, or equivalent) and advanced Microsoft Excel.</li><li>Financial Reporting & Analysis</li><li>Budgeting & Forecasting</li><li>Cost & Management Accounting</li><li>Taxation & Statutory Compliance</li><li>Treasury & Working Capital Management</li><li>Internal Controls & Risk Management</li><li>ERP Systems & Process Improvement</li><li>Strategic Financial Planning</li><li>Leadership & Team Management</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and stakeholder management skills</li></ul>
<p> <br> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience </strong> </p>
<p> </p>
<p> H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES </strong> </p>
<p> </p>
<p> <strong>Taking an Entrepreneurial Approach to Driving the Restaurant Business </strong> </p>
<p> Understands financial opportunities by surveying restaurant demand.</p>
<p> Partners with key individuals in the local community to assess opportunities.</p>
<p> Identifies and analyzes competitors.</p>
<p> Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.</p>
<p> Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.</p>
<p> </p>
<p> <strong>Leading Significant Marketing/Public Relations/Media Activities</strong> </p>
<p> Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.</p>
<p> Supports on-site/off-site public relations opportunities to promote the restaurant.</p>
<p> Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.</p>
<p> Serves as the primary point of contact for restaurant events.</p>
<p> Participates in local networking activities, which are often off-property, in support of the restaurant.</p>
<p> </p>
<p> <strong>Managing Day-to-Day Restaurant Operations </strong> </p>
<p> Supervises and manages employees.</p>
<p> Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p>
<p> Conducts daily "taste panels" to educate, drive sales and create sales goals.</p>
<p> Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.</p>
<p> Monitors compliance with all applicable laws and regulations.</p>
<p> Monitors adherence to liquor control policies and procedures.</p>
<p> Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.</p>
<p> Monitors alcohol beverage service for compliance with local laws.</p>
<p> Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Advocates sound financial/business decision making.</p>
<p> Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p>
<p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p>
<p> </p>
<p> <strong>Fostering an Environment that Creates Exciting and Memorable Guest Experiences </strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Acts as the guest service role model for the restaurants..</p>
<p> Addresses guest problems and complaints.</p>
<p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p>
<p> Verifies corrective action is taken to continuously improve service results.</p>
<p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p>
<p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p>
<p> </p>
<p><br></p>
<p>At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.</p><p>The opportunity</p><p>As a Supervising Associate within the MENA Brand, Marketing and Communications (BMC) team, you will play a key role in driving internal communications and engagement across the Assurance Service Line. Working closely with Assurance leadership, Talent stakeholders and BMC colleagues, you will support the development and execution of impactful communication strategies that strengthen employee engagement, reinforce strategic priorities and enhance connectivity across the MENA region.</p><p>This is an exciting opportunity for a communications professional who is passionate about storytelling, stakeholder engagement and delivering high-quality communications that inspire and inform diverse audiences.</p><p>Your key responsibilities</p><ul><li>Develop and execute internal communication plans aligned with MENA Assurance priorities and strategic objectives.</li><li>Create compelling content and messaging across multiple channels, including intranet articles, email campaigns, newsletters, leadership communications, presentations, webcasts and internal events.</li><li>Translate complex business priorities into clear, engaging and audience-focused communications.</li><li>Serve as a trusted communications advisor to Assurance leadership and key stakeholders.</li><li>Support employee engagement initiatives that strengthen collaboration, culture and connectivity across the region.</li><li>Ensure communications are aligned with EY's global and regional brand standards and relevant regulatory requirements.</li><li>Collaborate closely with BMC colleagues and cross-functional stakeholders to deliver integrated communication solutions.</li><li>Measure communication effectiveness through engagement metrics and performance reporting, using insights to continuously improve outcomes.</li><li>Manage multiple projects simultaneously while meeting tight deadlines and maintaining exceptional quality standards.</li></ul><p>Skills and attributes for success</p><ul><li>Exceptional written, verbal and presentation communication skills.</li><li>Strong storytelling, content development and editorial capabilities.</li><li>Ability to influence and build trusted relationships with stakeholders at all levels, including senior leadership.</li><li>Strong organizational and project management skills, with the ability to manage competing priorities.</li><li>Attention to detail and commitment to delivering high-quality work.</li><li>A collaborative and proactive mindset, with the ability to work effectively in a fast-paced environment.</li><li>Strong analytical skills and the ability to leverage metrics and insights to enhance communication effectiveness.</li><li>Advanced Microsoft Office skills, particularly PowerPoint.</li></ul><p>What we look for</p><p>We're looking for a communications professional who combines creativity with strategic thinking and execution excellence. The ideal candidate is a strong storyteller, trusted advisor and collaborative team player who is passionate about creating engaging employee experiences and delivering communications that drive impact across a diverse regional organization.</p><p>What we offer you</p><p>At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.</p><p>Are you ready to shape your future with confidence? Apply today.</p><p>To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.</p><p>EY | Building a better working world</p><p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><p><strong>Desired Candidate Profile</strong></p><p>A Bachelor's or Master's degree in Communications, Mass Communication, Journalism, Marketing, Public Relations or a related discipline.</p><p>Approximately 4-5 years of relevant experience in internal communications, corporate communications, employee engagement or a related field.</p><p>Experience developing and managing communication campaigns in a complex, matrixed organization.</p><p>Proven ability to create compelling content across a range of communication channels and formats.</p><p>Demonstrated experience working with multiple stakeholders and managing competing priorities effectively.</p><p>Excellent command of the English language, both written and spoken.</p><p>Ideally, you'll also</p><ul><li>Have experience within a professional services or Big Four environment.</li><li>Possess knowledge of Arabic.</li><li>Have experience supporting leadership communications and large-scale employee engagement initiatives.</li><li>Be familiar with communication measurement and reporting tools.</li></ul>
<p>At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive. Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives. With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry. Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies. We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you. We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!</p><p>Reporting to the Head, Safety, you will be responsible for driving activities in the MENA Region to support continuous improvement in regional aviation safety. Specifically, you will utilize centrally-coordinated IATA policies and procedures to support advancements in regional safety performance; will take a proactive role to identify emerging, regional issues impacting aviation safety and, collaborating with centrally-located IATA experts, determine whether these issues are systemic or local in nature; lead the delivery of regional safety initiatives to support capacity building across industry. You will interface with the regional ICAO office, regulators and other regional associations on safety and regulatory matters. This includes representing IATA in various activity groups to ensure the positions of IATA are reflected in consultations and regional activities. You will support initiatives to enhance safety throughout the region by influencing a network of high-level contacts within airlines, government authorities, relevant stakeholder groups, air navigation service providers, airports.</p><p>Leverage the IATA Safety Strategy to deliver on safety priorities, identified though IATA safety management activities and/or IATA governance groups, to achieve the timely implementation of IATA global programs or locally targeted action plans across MENA. - Identify, develop activities, and deliver safety improvement programs aimed to rectify any safety deficiencies within the region collaborating with governments, airlines, ANSPs and airports utilizing regional aviation safety forums. This may include the development of country specific safety strategies. - Engage stakeholders, and actively promote, the IATA Safety Strategy around the three strategic goals relating to Safety Leadership, Safety Risk and Safety Connect to drive the: - evolution of safety culture and reporting; - identification, analysis, and prioritization of safety risks utilizing data-driven insights from IATA GADM and other data-sharing programs; - growth of a safety community, connecting all IATA airlines, across the region. - Support promotion, and engagement, with the IATA Operational Safety Audit (IOSA) program. - Coordinate airline input during regional ICAO/CAA rule-making and standard-setting processes. - Respond to tactical issues arising in day-to-day operations in the region as well as provide information and support to IATA member airlines during periods of disruption/contingency operations. - Contribute to the commercial strategy and targets assigned to the region by promoting IATA products and services.</p><p><strong>Desired Candidate Profile</strong></p><p>Extensive aviation experience in positions involving safety, operations, certification and/or regulation of civil air transport operations. A high degree of analytical skill and technical knowledge with exposure to ICAO standards and recommended practices, and industry best practices. An understanding of air safety investigation and/or risk-based airline auditing in a multidisciplinary environment would be beneficial. Comprehensive understanding of safety information sharing programs and data management methodology. Comfortable to perform under pressure to deliver outcomes upon clearly defined timelines. Confident to report regularly to core safety team on progress made, and challenges experienced, against pre-determined metrics for agreed objectives. Ability to deal with member airlines at a technical, safety and operational level with a positive approach to problem solving. Ability to effectively advocate across a wide range of aviation stakeholders promoting IATA activities. Diplomacy in relationships with contacts in government and other key organizations. Fluency in English, knowledge of other languages will be an asset.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About the Role<br></strong><br>MASE Gulf is seeking an experienced and highly motivated Senior Operations Engineer to support the delivery of our growing portfolio of utility-scale and commercial solar PV assets across the UAE.<br>This is a hybrid role that combines operational coordination, technical engineering, client interface and field leadership. You will play a key role in ensuring that MASE's operations are delivered safely, efficiently and in accordance with contractual obligations while maintaining a strong presence across our operating sites.<br>You will divide your time between MASE's Dubai office and project sites throughout the UAE, working closely with field technicians, subcontractors, clients and internal support teams to ensure the highest standards of operational excellence.<br>Designation: IC5<br>Reporting to: Gulf Operations & Growth Manager <em>and </em><em>regular interface with </em>HQ Operations Lead<br><strong>Role Purpose</strong><br>To oversee the day-to-day operational delivery of MASE Gulf's solar O&M portfolio by combining technical engineering expertise with operational coordination, field supervision and client support.<br>You will ensure maintenance activities are properly planned, executed, monitored and continuously improved while providing technical leadership to site teams and supporting the continued growth of MASE Gulf.<br><strong>Key Responsibilities<br></strong><br><u>Operations Management</u><br><ul><li>Coordinate the day-to-day operation of MASE Gulf's assigned solar PV portfolio.</li><li>Develop weekly and monthly maintenance schedules.</li><li>Coordinate and oversee internal resources, subcontractors and service partners.</li><li>Ensure preventive and corrective maintenance activities are completed safely and on schedule.</li><li>Monitor work order progress and ensure timely close-out.</li><li>Track contractual KPIs and operational performance metrics.</li><li>Coordinate outage planning and maintenance windows.</li><li>Support project mobilization and demobilization activities.</li></ul><u>Technical Engineering</u><br><ul><li>Provide technical support for complex faults and troubleshooting activities.</li><li>Assist with root cause investigations and technical reports.</li><li>Review maintenance records and verify technical quality.</li><li>Review OEM recommendations and maintenance strategies.</li><li>Participate in major maintenance activities when required.</li></ul><u>Field Leadership</u><br><ul><li>Maintain a regular presence across MASE Gulf project sites.</li><li>Supervise field teams during critical maintenance activities.</li><li>Conduct routine technical inspections and quality audits.</li><li>Verify compliance with MASE procedures and client requirements.</li><li>Support engineers and technicians with troubleshooting and technical guidance.</li><li>Perform periodic site condition assessments.</li><li>Identify operational risks before they impact plant performance.</li><li>Ensure corrective actions are implemented and properly documented.</li></ul><u>Client & Stakeholder Management<br></u><br><ul><li>Serve as one of the primary operational contacts for assigned clients.</li><li>Attend client meetings and operational review meetings.</li><li>Present operational updates and maintenance performance.</li><li>Coordinate with OEMs, EPC contractors and utility representatives.</li><li>Support commercial discussions relating to operational performance.</li><li>Maintain strong client relationships through proactive communication.</li></ul><u>Reporting & Operational Control<br></u><br><ul><li>Prepare of monthly operational reports.</li><li>Review technical reports submitted by field engineers.</li><li>Track plant availability, PR, response times and maintenance KPIs.</li><li>Maintain accurate operational records and documentation.</li><li>Monitor contractual deliverables and reporting deadlines.</li><li>Prepare management reports and performance dashboards.</li></ul><u>Continuous Improvement<br></u><br><ul><li>Identify opportunities to improve maintenance efficiency.</li><li>Develop and enhance standard operating procedures.</li><li>Improve reporting templates and operational workflows.</li><li>Support implementation of digital tools and automation initiatives.</li><li>Promote operational best practices across the UAE portfolio.</li><li>Participate in internal audits and quality improvement initiatives.</li></ul><u>Health, Safety & Quality<br></u><br><ul><li>Promote MASE's safety-first culture.</li><li>Ensure compliance with all HSE requirements.</li><li>Conduct routine field safety observations.</li><li>Participate in incident investigations where required.</li><li>Monitor quality of maintenance activities.</li><li>Ensure compliance with contractual, regulatory and MASE standards.</li></ul><strong>Qualifications<br></strong><br><ol><li>Bachelor's Degree in Electrical Engineering, Renewable Energy Engineering or a related discipline.</li><li>Minimum 4 years' experience in utility-scale or commercial solar PV operations and maintenance.</li><li>Previous experience supervising field personnel or contractors.</li><li>Strong understanding of LV, MV and HV electrical systems.</li><li>Experience working with SCADA platforms and remote monitoring systems.</li><li>Experience with CMMS and maintenance management systems is preferred.</li><li>Strong technical reporting and analytical skills.</li><li>Excellent communication and stakeholder management abilities.</li><li>Valid UAE driving licence or the ability to obtain one.</li></ol><strong>What We're Looking For</strong><br>The successful candidate is equally comfortable in the office and in the field. You enjoy solving technical problems, coordinating people, improving processes and building strong client relationships. You are proactive, highly organised and capable of managing multiple projects while maintaining exceptional attention to detail.<br>You are willing to travel regularly throughout the UAE and the GCC region and take ownership of operational outcomes rather than simply coordinating activities.<br> </div>
<p><h4>Job summary</h4>
<p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area; or</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Building successful relationships that generate sales opportunities</h4>
<ul>
<li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li>
<li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li>
<li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li>
<li>Manages and develops relationships with key internal and external stakeholders.</li>
<li>Provides accurate, complete and effective turnover to Event Management.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Using knowledge of market trends and target customer information to maximize revenue</h4>
<ul>
<li>Identifies new business to achieve personal and location revenue goals.</li>
<li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li>
<li>Closes the best opportunities for the location based on market conditions and location needs.</li>
<li>Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li>
</ul>
<h4>Providing exceptional customer service</h4>
<ul>
<li>Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li>
<li>Services our customers in order to grow share of the account.</li>
<li>Executes and supports the company’s customer service standards.</li>
<li>Provides excellent customer service consistent with the daily service basics of the company.</li>
<li>Sets a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<ul>
<li>Handle customer interactions across all channels, including voice, email, WhatsApp, live chat, and social media.</li>
<li>Deliver timely, accurate, and personalized responses aligned with luxury service standards and brand tone of voice.</li>
<li>Provide a seamless omnichannel experience, ensuring continuity across customer touchpoints.</li>
<li>Manage and document all customer interactions in Salesforce Service Cloud, with strong focus on First Contact Resolution (FCR).</li>
<li>Maintain a professional, empathetic, and solution-oriented approach in all customer engagements.</li>
<li>Deliver personalized, high-quality service that reflects the values, image, and standards of Chalhoub Group’s luxury Maisons.</li>
<li>Proactively identify and act on sales and assisted-selling opportunities during customer interactions.</li>
<li>Support revenue-generating initiatives such as pay-by-link, product recommendations, and cross-sell opportunities.</li>
<li>Escalate complex or sensitive cases appropriately while maintaining customer confidence and satisfaction.</li>
<li>Consistently meet and exceed defined KPIs, including:
<ul>
<li>Quality and customer satisfaction</li>
<li>Productivity and adherence</li>
<li>Sales contribution</li>
<li>Service level targets</li>
</ul>
</li>
<li>Adhere strictly to internal processes, compliance requirements, and luxury communication guidelines.</li>
<li>Contribute to continuous improvement by flagging customer pain points and process gaps.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Strong written and verbal communication aligned with luxury service standards.</li>
<li>Commercial and sales-oriented mindset.</li>
<li>High emotional intelligence and strong customer empathy.</li>
<li>Excellent problem-solving and ownership mentality.</li>
<li>Strong multitasking and prioritization skills.</li>
<li>Ability to perform effectively in a fast-paced, KPI-driven environment.</li>
<li>Digital fluency and openness to AI-enabled tools and automation.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our Assistant Food & Beverage Outlet Manager supports the Food & Beverage Outlet Manager in leading the daily operations of one of our Food & Beverage outlets, ensuring exceptional service, operational excellence, and memorable dining experiences. You will play an active role in developing the team, driving guest satisfaction, and maintaining the high standards of quality and hospitality that define Four Seasons.</p>
<h4>What you will do:</h4>
<ul>
<li>Support the daily operation of the outlet, ensuring exceptional guest service and adherence to Four Seasons standards.</li>
<li>Lead by example by being highly visible on the floor, engaging with guests, anticipating their needs, and creating personalized dining experiences.</li>
<li>Assist in maximizing outlet revenue through effective table management, reservation planning, and operational efficiency during peak business periods.</li>
<li>Build lasting relationships with guests by recognizing preferences, encouraging repeat visits, and ensuring memorable experiences.</li>
<li>Respond promptly and professionally to guest feedback, concerns, and special requests, taking ownership to achieve complete guest satisfaction.</li>
<li>Supervise, coach, and motivate the outlet team, ensuring high standards of service, product knowledge, grooming, and professional conduct.</li>
<li>Support the planning and execution of special events, promotions, and menu initiatives in collaboration with the culinary and beverage teams.</li>
<li>Maintain the highest standards of cleanliness, presentation, safety, and maintenance throughout the outlet by conducting regular inspections.</li>
<li>Assist in controlling labor costs, operating expenses, purchasing, and inventory to achieve departmental financial objectives.</li>
<li>Monitor service quality and identify opportunities to enhance operational efficiency and the overall guest experience.</li>
<li>Work collaboratively with Culinary, Stewarding, Housekeeping, Engineering, and other hotel departments to ensure seamless operations.</li>
<li>Participate in daily briefings, departmental meetings, and training sessions while fostering a positive and collaborative team environment.</li>
</ul>
<h4>What you will bring:</h4>
<ul>
<li>Previous supervisory or management experience in a luxury hotel, fine dining restaurant, or upscale Food & Beverage operation.</li>
<li>A genuine passion for hospitality and delivering exceptional guest experiences.</li>
<li>Strong leadership and coaching skills with the ability to motivate, develop, and inspire a diverse team.</li>
<li>Excellent communication and interpersonal skills with the confidence to engage with guests and colleagues at all levels.</li>
<li>Strong organizational, problem-solving, and decision-making abilities in a fast-paced environment.</li>
<li>Financial awareness with experience supporting labor management, cost control, purchasing, and inventory.</li>
<li>Excellent command of English; additional language skills are considered an advantage.</li>
<li>Flexibility to work evenings, weekends, and public holidays based on operational requirements.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary and benefits package.</li>
<li>Opportunities for professional development and career growth.</li>
<li>A supportive and collaborative work environment.</li>
<li>Training programs designed to enhance your leadership and hospitality expertise.</li>
<li>Employee wellness and recognition programs.</li>
<li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li>
</ul>
<h4>Schedule & hours:</h4>
<p>Full-time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our <b>Assistant Food & Beverage Outlet Manager</b> supports the Food & Beverage Outlet Manager in leading the daily operations of one of our Food & Beverage outlets, ensuring exceptional service, operational excellence, and memorable dining experiences. You will play an active role in developing the team, driving guest satisfaction, and maintaining the high standards of quality and hospitality that define Four Seasons.</p><br><br><p><b>What you will do:</b></p><br><br><ul><li>Support the daily operation of the outlet, ensuring exceptional guest service and adherence to Four Seasons standards.</li><li>Lead by example by being highly visible on the floor, engaging with guests, anticipating their needs, and creating personalized dining experiences.</li><li>Assist in maximizing outlet revenue through effective table management, reservation planning, and operational efficiency during peak business periods.</li><li>Build lasting relationships with guests by recognizing preferences, encouraging repeat visits, and ensuring memorable experiences.</li><li>Respond promptly and professionally to guest feedback, concerns, and special requests, taking ownership to achieve complete guest satisfaction.</li><li>Supervise, coach, and motivate the outlet team, ensuring high standards of service, product knowledge, grooming, and professional conduct.</li><li>Support the planning and execution of special events, promotions, and menu initiatives in collaboration with the culinary and beverage teams.</li><li>Maintain the highest standards of cleanliness, presentation, safety, and maintenance throughout the outlet by conducting regular inspections.</li><li>Assist in controlling labor costs, operating expenses, purchasing, and inventory to achieve departmental financial objectives.</li><li>Monitor service quality and identify opportunities to enhance operational efficiency and the overall guest experience.</li><li>Work collaboratively with Culinary, Stewarding, Housekeeping, Engineering, and other hotel departments to ensure seamless operations.</li><li>Participate in daily briefings, departmental meetings, and training sessions while fostering a positive and collaborative team environment.</li></ul><p><b>What you will bring:</b></p><br><br><ul><li>Previous supervisory or management experience in a luxury hotel, fine dining restaurant, or upscale Food & Beverage operation.</li><li>A genuine passion for hospitality and delivering exceptional guest experiences.</li><li>Strong leadership and coaching skills with the ability to motivate, develop, and inspire a diverse team.</li><li>Excellent communication and interpersonal skills with the confidence to engage with guests and colleagues at all levels.</li><li>Strong organizational, problem-solving, and decision-making abilities in a fast-paced environment.</li><li>Financial awareness with experience supporting labor management, cost control, purchasing, and inventory.</li><li>Excellent command of English; additional language skills are considered an advantage.</li><li>Flexibility to work evenings, weekends, and public holidays based on operational requirements.</li></ul><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>A supportive and collaborative work environment.</li><li>Training programs designed to enhance your leadership and hospitality expertise.</li><li>Employee wellness and recognition programs.</li><li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li></ul><p><b>Schedule & hours:</b></p><br><br><ul><li>Full-time job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br> </div>
<p>A QC Lead is a hands-on quality control professional who personally executes and oversees both manual and automation testing activities to ensure that delivered products and services meet established quality standards. The QC Lead writes and runs test cases, builds and maintains automation frameworks, owns the delivery of all testing artifacts, and is directly accountable for the UAT success of each project. This is a full-time position reporting to the Quality Manager. Ideal candidates are strong technical practitioners who lead by example, enjoy solving problems first-hand, and thrive in fast-paced, collaborative environments</p><p>Daily and Monthly Responsibilities</p><ul><li>Hands-on experience to design, write, and execute manual test cases, test scenarios, and test scripts covering functional, regression, integration, and end-to-end testing.</li><li>Perform hands-on exploratory, smoke, and sanity testing to validate builds before release.</li><li>Architect, develop, and maintain automated test frameworks and scripts, and personally run automated test suites as part of daily testing cycles.</li><li>Write and review automation code, continuously enhancing test coverage and integrating automated tests into CI/CD pipelines.</li><li>Develop, maintain, and enhance the test automation infrastructure to improve efficiency and reliability.</li><li>Prepare, maintain, and deliver all testing artifacts for each delivered project, including test plans, test cases, test data, traceability matrices, test execution reports, defect reports, and test summary reports.</li><li>Own and drive User Acceptance Testing (UAT) end-to-end plan UAT cycles, prepare UAT test cases and environments, coordinate with stakeholders, execute UAT scenarios, and be directly responsible for the UAT success of the project.</li><li>Execute and report on planned tests, log and manage defects with clear reproduction steps, and regress software fixes for new and existing products.</li><li>Identify root causes of quality problems through hands-on investigation and coordinate corrective actions with development teams.</li><li>Assist development teams with replicating, debugging, and resolving defects by personally reproducing issues in test environments.</li><li>Perform hands-on business requirements review and verification to ensure testability, completeness, and adequate test coverage.</li><li>Participate actively in all phases of the software development lifecycle, from requirements analysis through test planning, execution, and sign-off.</li><li>Lead the QC team by example set quality benchmarks, assign tasks, and guide the team while remaining actively involved in day-to-day testing work.</li><li>Mentor and train junior, mid-level, and senior QC engineers on manual testing techniques, automation tools, policies, and procedures.</li><li>Work collaboratively with development and business groups to complete testing and ensure seamless product delivery.</li><li>Develop and implement quality standards, audit functionality, establish testing templates, monitor outcomes against success measures, and provide detailed status reports.</li><li>Identify areas for quality and process improvement and implement plans to support positive outcomes for the business and customers.</li><li>Coordinate with internal and external stakeholders regarding quality status, test outcomes, and project readiness.</li><li>Assist with performance evaluations as needed.</li><li>Perform other duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent education and work experience.</li><li>8+ years of hands-on experience in software quality control/testing, with at least 3 4 years in a lead or supervisory role.</li><li>5+ years of hands-on experience in manual testing (functional, regression, integration, end-to-end).</li><li>2+ years of hands-on experience in test automation (framework development, scripting, CI/CD integration).</li><li>Professional certification such as ISTQB-CTFL or ISTQB-CTAL.</li><li>Proven hands-on experience executing both manual testing (functional, regression, integration, end-to-end) and test automation (framework development, scripting, CI/CD integration).</li><li>Proficiency in test automation tools and frameworks (e.g., Selenium, Cypress, Appium, TestNG, JUnit, or similar) with the ability to write, debug, and maintain automation code.</li><li>Proficiency in at least one programming or scripting language (e.g., Java, Python, JavaScript).</li><li>Demonstrated experience preparing and delivering complete testing artifacts (test plans, test cases, traceability matrices, defect reports, test summary reports).</li><li>Track record of owning UAT cycles and driving them to successful completion.</li><li>Strong problem-solving skills with the ability to personally identify bugs, analyse root causes, and drive resolution.</li><li>In-depth knowledge of testing methodologies, phases, and approaches, including functional, regression, integration, performance, and end-to-end testing.</li><li>Strong teamwork and communication skills, with the ability to collaborate effectively with QC, development, and business groups.</li><li>Ability to multi-task, triage issues, react well to changes, and work independently or in a team setting in a fast-paced environment.</li><li>Excellent command of written and spoken English.</li></ul>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team </span></p>
<p ><span >The Mercy Corps Finance Department is responsible for all financial functions in Jordan, including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance. The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures. In its role as a support to the Program Department, the Finance Department provides timely reports and assistance to the Country Director and the Program team to ensure that financial resources are used efficiently and effectively. </span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >Working in the Finance Department under the direction of the Finance Manager, the Finance Assistant will ensure the accuracy and completeness of Mercy Corps accounting records and will have primary responsibility for managing the monthly accounting cycle. </span></p>
<p > </p>
<p ><span >Essential Responsibilities </span></p>
<p ><span >1. Monitor petty cash payment requests daily and ensure the supporting documents and approval have been taken as per policies.</span></p>
<p ><span >2. Serve as a custodian of the safe boxes, checkbooks, vouchers, and other financial documents/archives</span></p>
<p ><span >3. Managing the petty cash to ensure compliance with the cash management policy and maintain the proper level of available cash in the safe.</span></p>
<p ><span >4. Responsible to perform cash counts on a regular basis, both on a weekly and monthly basis</span></p>
<p ><span >5. Follow up on operational advances clearance and ensure that submission is on time with correct information and supporting documents </span></p>
<p ><span >6. Follow Up on Expat salary advances and expenditures.</span></p>
<p ><span >7. Based on the approved payment request, prepare and process bank payments for the vendors/suppliers.</span></p>
<p ><span >8. Responsible for Entering transactions into Navigator Daily.</span></p>
<p ><span >9. Provide support in the preparation of month-end close-out.</span></p>
<p ><span >10. Check and follow up on the fuel report and enter it into the Navigator Monthly bases.</span></p>
<p ><span >11. Prepare monthly driver overtime and ensure the accuracy of calculations and supporting documents and clear the accrual accounts in the Navigator </span></p>
<p ><span >12. Prepare monthly Bank reconciliation. </span></p>
<p ><span >13. Maintaining a Proper Archiving System for Finance Vouchers in Soft and Hard Copies in Compliance with Mercy Corps' Standard Procedures and Policies.</span></p>
<p ><span >14. Follow up with the suppliers through the Finance direct mobile number and follow up about the outstanding balances.</span></p>
<p ><span >15. Provide support for CFW payments by checking the payment. </span></p>
<p ><span >16. Provide Support in Audit Preparation </span></p>
<p ><span >17. Any other similar duties as above as reasonably assigned by the supervisor.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >No</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Finance Manager</span></p>
<p ><span >Works Directly With: </span><span >All staff </span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >• Bachelor’s degree in accounting, Finance </span></p>
<p ><span >• Minimum of 1–2 years of relevant accounting or finance experience, </span></p>
<p ><span >• Good understanding of accounting principles and financial procedures.</span></p>
<p ><span >• Good Skills in Microsoft Excel and Microsoft Office applications;</span></p>
<p ><span >• The ability to written and verbal communication skills in English</span></p>
<p ><span >• Excellent attention to detail and high level of accuracy.</span></p>
<p ><span >• Ability to work independently and collaboratively within a team</span></p>
<p > </p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Jordan and it requires up to 5% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing, and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p > </p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p><h4>Job summary<\/h4>\n<p>Assists the director of loss prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests, and property. Maintains logs, certifications, and documents required by law and standard operating procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<\/p>\n\n<h4>Candidate profile<\/h4>\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 4 years experience in the security\/loss prevention or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in criminal justice or related major; 2 years experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<h4>Managing security\/loss prevention operations<\/h4>\n<ul>\n<li>Assists in the development and implementation of emergency procedures.<\/li>\n<li>Collaborates with the director of loss prevention on ways to continually improve departmental performance.<\/li>\n<li>Comply with policies on proper investigative procedures for loss of property assets.<\/li>\n<li>Maintain proper documentation of property patrols.<\/li>\n<li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Reports any procedure violations to the director of loss prevention and appropriate management.<\/li>\n<li>Strives to improve service performance.<\/li>\n<li>Supervises security staff to effectively monitor and protect property assets.<\/li>\n<li>Performs duties of the director of loss prevention in his\/her absence.<\/li>\n<\/ul>\n\n<h4>Leading security\/loss prevention teams<\/h4>\n<ul>\n<li>Assists director of loss prevention in establishing guidelines and training so employees understand expectations and parameters.<\/li>\n<li>Celebrates successes and publicly recognizes the contributions of team members.<\/li>\n<li>Communicates critical information to loss prevention officers based on knowledge gained at pre- and post-convention meetings.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Helps employees and guests obtain necessary medical attention on a timely basis.<\/li>\n<li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Utilizes an \"open door\" policy.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<\/li>\n<li>Meets quality standards and customer expectations on a daily basis.<\/li>\n<li>Handles guest problems and complaints effectively.<\/li>\n<li>Interacts with guests to obtain feedback on product quality and service levels.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<\/ul>\n\n<h4>Conducting human resources activities<\/h4>\n<ul>\n<li>Assists in maintaining required OSHA programs and statistical data.<\/li>\n<li>Assists in the management of claims by ensuring proper procedures are followed and documented.<\/li>\n<li>Brings issues to the attention of the department manager and human resources as necessary.<\/li>\n<li>Reports all employee accidents and guest liability incidents to claims reporting service in a timely manner.<\/li>\n<li>Administers property policies fairly and consistently.<\/li>\n<li>Certifies security staff in first aid and CPR.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Trains security staff to effectively monitor and protect property assets.<\/li>\n<li>Trains staff on proper patrol procedures.<\/li>\n<\/ul>\n\n<h4>Additional responsibilities<\/h4>\n<ul>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Informs and\/or updates the executives, the peers, and the subordinates on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \u201cWonderful Hospitality. Always.\u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that\u2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\u2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand\u2019s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you\u2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities<\/p><p><\/p>