Driving Instructor Jobs in Jordan
1626 Jobs Found
Marriott Hotels & Resorts
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service <br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Marriott Hotels & Resorts
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service <br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Starlinks Global
Jordan - Amman
<p>We are looking for a Mid-Level Front-End Angular Engineer with solid experience building modern web applications using Angular 20+, TypeScript, RxJS, and NgRx . The ideal candidate should have a good understanding of Angular application development, component-based architecture, REST API integration, responsive design, testing, and front-end performance. The candidate will work closely with senior developers, backend engineers, QA, UX/UI designers, and DevOps teams to deliver reliable and maintainable applications.</p><p><strong>Main Responsibilities</strong></p><ul><li>Develop and maintain modern, responsive web applications using Angular 20+ .</li><li>Build reusable Angular components, services, directives, pipes, and modules.</li><li>Implement features based on business and technical requirements.</li><li>Integrate Angular applications with RESTful APIs and backend services.</li><li>Implement application state management using NgRx and RxJS .</li><li>Follow established Angular architecture, coding standards, and development best practices.</li><li>Work with Angular Standalone Components , routing, dependency injection, forms, guards, and interceptors.</li><li>Implement lazy loading and other Angular performance optimization techniques.</li><li>Develop responsive and accessible user interfaces based on UX/UI designs.</li><li>Ensure cross-browser compatibility and consistent application behavior.</li><li>Write and maintain unit and end-to-end tests.</li><li>Troubleshoot and resolve front-end bugs and performance issues.</li><li>Participate in code reviews and contribute to improving code quality.</li><li>Collaborate with backend developers, QA engineers, UX/UI designers, and DevOps teams.</li><li>Participate in Agile ceremonies including sprint planning, daily stand-ups, backlog refinement, and retrospectives.</li><li>Contribute to CI/CD processes and application deployment activities.</li><li>Stay up to date with modern Angular features, best practices, and ecosystem developments.</li></ul><p><strong>Key Skills</strong></p><p><strong>Angular & Front-End Development</strong></p><ul><li>Strong hands-on experience with Angular 20+ .</li><li>Strong knowledge of TypeScript .</li><li>Good knowledge of JavaScript (ES6+) .</li><li>Strong understanding of RxJS and Observables .</li><li>Experience with NgRx and state management.</li><li>Good understanding of Angular components, services, directives, pipes, forms, routing, and dependency injection.</li><li>Experience with Angular Standalone Components .</li><li>Strong knowledge of HTML5, CSS3, and SCSS/SASS .</li><li>Experience with Angular Material or similar Angular UI libraries.</li><li>Good understanding of responsive web design.</li></ul><p><strong>Angular Architecture</strong></p><ul><li>Understanding of component-based and modular architecture.</li><li>Experience creating reusable Angular components and services.</li><li>Understanding of lazy loading and code splitting.</li><li>Good understanding of Angular dependency injection.</li><li>Familiarity with Nx monorepos is a plus.</li><li>Exposure to Micro-Frontend architecture is a plus.</li><li>Familiarity with Module Federation is a plus.</li></ul><p><strong>API & Integration</strong></p><ul><li>Experience consuming and integrating RESTful APIs .</li><li>Understanding of HTTP methods, status codes, headers, and authentication.</li><li>Experience working with Angular HttpClient .</li><li>Ability to troubleshoot API integration issues.</li><li>Understanding of JSON-based API communication.</li></ul><p><strong>State Management</strong></p><ul><li>Practical experience with NgRx .</li><li>Good understanding of RxJS operators and reactive programming.</li><li>Experience managing application and feature-level state.</li><li>Familiarity with Angular Signals and modern Angular reactive patterns is a plus.</li></ul><p><strong>Testing & Quality</strong></p><ul><li>Experience writing unit tests for Angular applications.</li><li>Familiarity with Jasmine, Jest, or Karma .</li><li>Experience with end-to-end testing using Cypress or Playwright .</li><li>Understanding of testable and maintainable Angular code.</li><li>Strong attention to code quality and maintainability.</li></ul><p><strong>Performance & Accessibility</strong></p><ul><li>Understanding of Angular performance optimization.</li><li>Experience with lazy loading, change detection optimization, and bundle optimization.</li><li>Understanding of browser performance and Core Web Vitals.</li><li>Good understanding of responsive design and cross-browser compatibility.</li><li>Familiarity with WCAG accessibility standards .</li><li>Awareness of secure front-end development practices.</li></ul><p><strong>Cloud & DevOps</strong></p><ul><li>Familiarity with CI/CD pipelines .</li><li>Experience working with Azure DevOps is preferred.</li><li>Familiarity with deploying Angular applications to Azure or similar cloud platforms.</li><li>Basic understanding of Docker is a plus.</li></ul><p><strong>Soft Skills</strong></p><ul><li>Good communication and collaboration skills.</li><li>Ability to work effectively within a development team.</li><li>Strong problem-solving and debugging skills.</li><li>Ability to understand technical requirements and translate them into working solutions.</li><li>Willingness to learn and adopt new Angular technologies and best practices.</li><li>Ability to work within an Agile development environment.</li><li>Strong attention to detail and commitment to delivering quality software.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Computer Science, Software Engineering, Information Technology, or a related field.</li><li>Required 3 5 years of professional front-end development experience.</li><li>Strong hands-on experience with Angular .</li><li>Professional experience with Angular 20+ or strong experience with recent Angular versions.</li><li>Strong knowledge of TypeScript .</li><li>Good knowledge of JavaScript (ES6+) .</li><li>Strong experience with HTML5, CSS3, and SCSS/SASS .</li><li>Practical experience with RxJS .</li><li>Experience with NgRx or another Angular-compatible state management solution .</li><li>Experience building reusable and maintainable Angular components.</li><li>Experience integrating Angular applications with REST APIs .</li><li>Good understanding of Angular routing, forms, dependency injection, guards, and interceptors.</li><li>Experience with Angular Material is preferred.</li><li>Experience with unit testing and/or end-to-end testing.</li><li>Good understanding of responsive design and web accessibility.</li><li>Understanding of front-end performance optimization.</li><li>Familiarity with Git and standard software development workflows.</li><li>Experience working with Agile/Scrum teams.</li><li>Experience collaborating with backend developers, QA, UX/UI, and DevOps teams.</li><li>Driving License Required.</li></ul>
Jordan - Amman
<p>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration through conceptualization to realization of planning, design or project delivery in the built and natural environments. For over 60 years we've led with vision, contributing to many of the world's most ambitious projects, iconic places, remarkable experiences and prosperous communities. As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2025 WA100 Survey. We invite you to join us. Why? When you join KEO, you'll discover more than just a job you'll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</p><p>Responsibilities</p><p>Our newest opportunity is for a Project Engineer - Waste Management to join our award-winning Sustainability and Environment Division based in Amman, Jordan . The role operates on a hybrid basis, combining office attendance with the flexibility to work from home, working closely with the Waste Infrastructure Lead and wider global team, you will support the delivery of waste infrastructure and consultancy projects across the Middle East, Europe and the UK . The role will provide exposure to the full project lifecycle, from feasibility and concept development through procurement, design review, construction and commissioning, while also supporting project coordination, proposals and business development activities. This is an opportunity to contribute to major infrastructure developments involving waste treatment, recycling, resource recovery and energy-from-waste facilities .</p><p>We envisage success in this role to include:</p><p>Technical Delivery</p><ul><li>Supporting the delivery of waste infrastructure and consultancy projects across feasibility, design, procurement, construction, commissioning and operational phases.</li><li>Undertaking technical assessments of thermal, mechanical, biological and chemical waste treatment technologies.</li><li>Preparing technical reports, feasibility studies, due diligence assessments, options appraisals and business cases.</li><li>Assisting with Basis of Design, process descriptions, mass balances, technical specifications and performance requirements.</li><li>Reviewing contractor and technology supplier submissions and providing technical recommendations.</li><li>Supporting waste characterisation, facility assessments, operational reviews and technology evaluations.</li><li>Assisting with procurement documentation, Employer's Requirements, technical schedules and tender evaluation criteria, including attending and witnessing FATs and SATs as required.</li></ul><p>Project Delivery & Coordination</p><ul><li>Supporting Project Managers in delivering projects to programme, budget and quality requirements.</li><li>Coordinating multidisciplinary inputs from internal teams, external specialists, contractors and subcontractors.</li><li>Tracking project actions, risks, deliverables, programme and change management activities.</li><li>Supporting construction management, contractor coordination, issue resolution and commissioning activities.</li><li>Participating in client meetings, workshops and stakeholder engagement, and providing project progress updates.</li></ul><p>Proposal & Business Development</p><ul><li>Supporting technical and commercial proposals, including methodologies, work plans, programmes and resource schedules.</li><li>Preparing project references, case studies and capability statements.</li><li>Contributing to market research, opportunity identification, client presentations and business development activities across the Middle East.</li></ul><p>Technical Excellence</p><ul><li>Maintaining awareness of waste treatment technologies, circular economy initiatives and regulatory requirements.</li><li>Contributing to technical standards, templates and best practices while supporting knowledge sharing across KEO's international teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A degree in Mechanical, Chemical, Process, Environmental Engineering or a related discipline.</li><li>2-5 years of relevant experience in waste management is preferred; experience in environmental infrastructure, utilities or industrial sectors will also be considered.</li><li>Experience in preparing technical reports and engineering studies, with exposure to installation, construction and commissioning activities.</li><li>Understanding of waste treatment and resource recovery technologies, with exposure to feasibility studies, due diligence or infrastructure projects.</li><li>Strong analytical, technical writing and communication skills, with the ability to explain complex technical concepts clearly.</li><li>A proactive and self-motivated approach, with the ability to work independently, manage multiple priorities and adapt to changing project requirements.</li><li>Proficiency in Microsoft Office and relevant engineering calculation or modelling tools.</li><li>Good English communication skills; Arabic language skills would be advantageous.</li><li>Willingness to travel to client offices and project sites as required.</li><li>A valid driving licence would be advantageous.</li><li>Knowledge of Large Language Models (LLMs) and their responsible application to improve work processes while maintaining appropriate technical judgement.</li><li>Experience working within multidisciplinary engineering or consultancy environments and exposure to international projects.</li></ul>
Jordan - Amman
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<ul>
<li>Build and maintain supplier/retailer relationships in order to build a strong working relationship</li>
<li>Cascade targets to sales team leads</li>
<li>Handle and respond to existing products queries from clients quickly, effectively and accurately</li>
<li>Provide customers with the appropriate selection, sampling of products in response to their inquiries and provide quotations accordingly</li>
<li>Anticipate the clients’ needs and provide appropriate solutions to meet these needs</li>
<li>Facilitate prospecting of new clients to identify and develop new accounts</li>
<li>Introduce the company’s profile and communicate the selection of products available</li>
<li>Support in increasing the sales and following up on orders, stock and deliveries</li>
<li>Oversee collection of receivables in timely fashion</li>
<li>Provide market feedback to the commercial team regarding movement of goods / brands</li>
<li>Coordinate with the marketing team on the budget requirements and limits</li>
<li>Coordinate with sales team to ensure quality and accuracy of merchandising</li>
<li>Keep abreast of the market conditions and trends in the field pertinent to brands / products</li>
<li>Support the team with new product launch strategy and information</li>
<li>Liaise with rewards and people partner to design updated commission schemes</li>
<li>Participate in relevant projects and community activities as and when needed</li>
<li>Develop and motivate team members to ensure transfer of know-how and continuous positive work environment</li>
<li>Assign individual objectives for employee performance management purposes, manage performance, empower team, and provide formal and informal feedback in order to support professional development and maximize performance</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Minimum 8 years of relevant experience within the realm of luxury fashion brands</li>
<li>Proficiency in English with fluency in Arabic</li>
<li>Strong leadership capabilities</li>
<li>An intuitive ability to anticipate and address customer needs</li>
<li>Proactive monitoring of industry trends and competition to uphold optimal customer satisfaction levels</li>
<li>Willingness to adapt work methods for enhanced performance</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
IATA Travel Agency Dubai
Jordan - Amman
<p>Employment Type: Permanent Contract Duration: Why you will love working here At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive. Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives. With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry. Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies. We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you. We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!</p><p>About the team you are joining Reporting to the Head, Safety, you will be responsible for driving activities in the MENA Region to support continuous improvement in regional aviation safety. Specifically, you will utilize centrally-coordinated IATA policies and procedures to support advancements in regional safety performance; will take a proactive role to identify emerging, regional issues impacting aviation safety and, collaborating with centrally-located IATA experts, determine whether these issues are systemic or local in nature; lead the delivery of regional safety initiatives to support capacity building across industry. You will interface with the regional ICAO office, regulators and other regional associations on safety and regulatory matters. This includes representing IATA in various activity groups to ensure the positions of IATA are reflected in consultations and regional activities. You will support initiatives to enhance safety throughout the region by influencing a network of high-level contacts within airlines, government authorities, relevant stakeholder groups, air navigation service providers, airports.</p><p>What your day would be like - Leverage the IATA Safety Strategy to deliver on safety priorities, identified though IATA safety management activities and/or IATA governance groups, to achieve the timely implementation of IATA global programs or locally targeted action plans across MENA. - Identify, develop activities, and deliver safety improvement programs aimed to rectify any safety deficiencies within the region collaborating with governments, airlines, ANSPs and airports utilizing regional aviation safety forums. This may include the development of country specific safety strategies. - Engage stakeholders, and actively promote, the IATA Safety Strategy around the three strategic goals relating to Safety Leadership, Safety Risk and Safety Connect to drive the: - evolution of safety culture and reporting; - identification, analysis, and prioritization of safety risks utilizing data-driven insights from IATA GADM and other data-sharing programs; - growth of a safety community, connecting all IATA airlines, across the region. - Support promotion, and engagement, with the IATA Operational Safety Audit (IOSA) program. - Coordinate airline input during regional ICAO/CAA rule-making and standard-setting processes. - Respond to tactical issues arising in day-to-day operations in the region as well as provide information and support to IATA member airlines during periods of disruption/ contingency operations. - Contribute to the commercial strategy and targets assigned to the region by promoting IATA products and services.</p><p><strong>Desired Candidate Profile</strong></p><p>We would love to hear from you if - Extensive aviation experience in positions involving safety, operations, certification and/or regulation of civil air transport operations. - A high degree of analytical skill and technical knowledge with exposure to ICAO standards and recommended practices, and industry best practices. - An understanding of air safety investigation and/or risk-based airline auditing in a multidisciplinary environment would be beneficial. - Comprehensive understanding of safety information sharing programs and data management methodology. - Comfortable to perform under pressure to deliver outcomes upon clearly defined timelines. - Confident to report regularly to core safety team on progress made, and challenges experienced, against pre-determined metrics for agreed objectives. - Ability to deal with member airlines at a technical, safety and operational level with a positive approach to problem solving. - Ability to effectively advocate across a wide range of aviation stakeholders promoting IATA activities. - Diplomacy in relationships with contacts in government and other key organizations. - Fluency in English, knowledge of other languages will be an asset. Travel Required: 15% Travel Required: 15 Learn more about IATA s role in the industry, our benefits, and the team at iata/careers/ . We are looking forward to hearing from you!</p>
Jordan - Amman
<p><b>INSPIRE | EXHILARATE | DELIGHT</b></p><p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse the Group s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets. Sustainability is at the core of the Group s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p><p>What you'll be doing</p><p>Handle customer interactions across all channels, including Voice, Email, WhatsApp, Live Chat, and Social Media .</p><p>Deliver timely, accurate, and personalized responses aligned with luxury service standards and brand tone of voice.</p><p>Provide a seamless omnichannel experience , ensuring continuity across customer touchpoints.</p><p>Manage and document all customer interactions in Salesforce Service Cloud , with strong focus on First Contact Resolution (FCR) .</p><p>Maintain a professional, empathetic, and solution-oriented approach in all customer engagements.</p><p>Deliver personalized, high-quality service that reflects the values, image, and standards of Chalhoub Group s luxury Maisons.</p><p>Proactively identify and act on sales and assisted-selling opportunities during customer interactions.</p><p>Support revenue-generating initiatives such as Pay-by-Link, product recommendations, and cross-sell opportunities .</p><p>Escalate complex or sensitive cases appropriately while maintaining customer confidence and satisfaction.</p><p>Consistently meet and exceed defined KPIs, including:</p><ul><li>Quality and customer satisfaction</li><li>Productivity and adherence</li><li>Sales contribution</li><li>Service level targets</li></ul><p>Adhere strictly to internal processes, compliance requirements, and luxury communication guidelines.</p><p>Contribute to continuous improvement by flagging customer pain points and process gaps.</p><p>What you ll need to succeed</p><p>Strong written and verbal communication aligned with luxury service standards .</p><p>Commercial and sales-oriented mindset .</p><p>High emotional intelligence and strong customer empathy.</p><p>Excellent problem-solving and ownership mentality.</p><p>Strong multitasking and prioritization skills.</p><p>Ability to perform effectively in a fast-paced, KPI-driven environment .</p><p>Digital fluency and openness to AI-enabled tools and automation .</p><p>What we can offer you</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p><p>Using GenAI in Your Application Process</p><p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p><p>We Invite All Applicants to Apply</p><p>It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong written and verbal communication aligned with luxury service standards .</p><p>Commercial and sales-oriented mindset .</p><p>High emotional intelligence and strong customer empathy.</p><p>Excellent problem-solving and ownership mentality.</p><p>Strong multitasking and prioritization skills.</p><p>Ability to perform effectively in a fast-paced, KPI-driven environment .</p><p>Digital fluency and openness to AI-enabled tools and automation .</p>
Jordan - Amman
<p>Job Title: Product Development Manager PaymentGuard Job Family: Business Operations Reports To: Product Management Director Subordinates: None</p><p>The Product Manager will focus on fraud detection projects and client engagements. This role will be responsible for working with clients to understand their business requirements and identify opportunities to leverage our product offerings to detect and prevent fraud. This role will act as the primary point of contact for driving requirements gathering, creating and maintaining business analysis documentation, and collaborating with our development and implementation teams to ensure solutions are implemented according to business requirements and that product benefits are fully realized</p><h2>Key Responsibilities</h2><h3>Product Strategy & Roadmap</h3><ul><li>Define and maintain the PaymentGuard product roadmap aligned with business objectives and customer needs.</li><li>Translate business strategy into prioritized product initiatives and measurable outcomes.</li><li>Identify market opportunities through competitive analysis, customer feedback, and industry research.</li><li>Work closely with the Product Development Management Director to ensure alignment with the overall Financial Crime product strategy.</li><li>Continuously evaluate emerging technologies, payment trends, AI capabilities, and regulatory changes that impact the product.</li></ul><h3>Product Management</h3><ul><li>Own and prioritize the product backlog based on business value and customer impact.</li><li>Define product requirements, user stories, acceptance criteria, and functional specifications.</li><li>Work closely with Business Analysts to validate requirements and ensure complete documentation.</li><li>Collaborate with Engineering throughout the software development lifecycle to ensure successful product delivery.</li><li>Support solution design discussions while balancing customer requirements, scalability, usability, and technical feasibility.</li><li>Monitor product quality and continuously improve functionality and user experience.</li><li>Collaborate with Data Science teams to identify opportunities to incorporate AI-driven capabilities into the product.</li></ul><h3>Customer & Market Focus</h3><ul><li>Engage with customers, partners, and internal stakeholders to understand business challenges and evolving requirements.</li><li>Gather customer feedback and translate insights into product improvements.</li><li>Support customer meetings, product demonstrations, workshops, and strategic discussions when required.</li><li>Collaborate with Customer Success and Support teams to resolve product-related escalations and identify recurring improvement opportunities.</li></ul><h3>Cross-Functional Collaboration</h3><ul><li>Work closely with Development, QA, UX, Implementation, Sales, Presales, Marketing, and Customer Success teams throughout the product lifecycle.</li><li>Ensure product requirements are clearly communicated and understood by all stakeholders.</li><li>Support sprint planning, backlog refinement, release planning, and product prioritization activities.</li><li>Provide functional guidance to Business Analysts and mentor junior team members where appropriate.</li></ul><h3>Product Launch & Commercial Enablement</h3><ul><li>Support product positioning, pricing discussions, and go-to-market planning.</li><li>Review product documentation, release notes, user guides, and training materials.</li><li>Support product launches and ensure internal teams are prepared to successfully position and deliver new capabilities.</li><li>Measure product adoption, customer satisfaction, and product performance using relevant KPIs.</li></ul><h3>Continuous Improvement</h3><ul><li>Analyze product performance metrics and customer usage data to identify improvement opportunities.</li><li>Recommend enhancements that improve customer experience, operational efficiency, and product competitiveness.</li><li>Promote innovation and continuous improvement across the product management function.</li></ul><h2>Additional Functions</h2><ul><li>Conduct market and competitor research to support strategic product decisions.</li><li>Collaborate with external partners and vendors when required.</li><li>Accurately record work activities in the timesheet system and ensure timely submission of timesheets in accordance with company policies and deadlines.</li><li>Maintain the security of the information, devices and systems that Eastnets, and its personnel, customers and partners use.</li><li>Protect Eastnets business information and any customer, supplier or partner information within its custody by safeguarding its confidentiality, integrity and availability.</li><li>Adhere to and comply with Eastnets internal security policies, Code of Ethics, Nondisclosure Policy, Non-Compete Policy, Email Policy, Proprietary Rights Acknowledgement, Background Check Policy, and all other internal policies and employee handbook.</li><li>Participate in the company s wide initiatives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field.</li><li>Minimum 6 8 years of experience in Product Management, Business Analysis, or Product Development within the financial technology industry.</li><li>Experience in payments, transaction monitoring, financial crime, AML, or compliance solutions is highly preferred.</li><li>Awareness of payment and fraud regulation (PSD2/PSD3, SCA, Confirmation/Verification of Payee, APP fraud reimbursement regimes).</li><li>Familiarity with third-party fraud signals (device intelligence, behavioral biometrics, consortium data).</li><li>Familiarity with APIs, integrations, cloud technologies, and AI-enabled product capabilities.</li><li>Awareness of data privacy and residency requirements (GDPR, regional mandates).</li><li>Strong understanding of product management principles, agile methodologies, and the software development lifecycle.</li><li>Experience translating business requirements into product features and functional specifications.</li><li>Strong knowledge of payment ecosystems, payment messaging standards (SWIFT, ISO 20022, SEPA, etc.), and financial services technology.</li><li>Ability to prioritize competing initiatives using customer value and business impact.</li><li>Strong analytical, problem-solving, and decision-making skills.</li><li>Excellent stakeholder management and communication skills.</li><li>Experience working with cross-functional technical and business teams.</li><li>Familiarity with APIs, integrations, cloud technologies, and AI-enabled product capabilities is an advantage.</li><li>Excellent command of the English language.</li><li>Relevant certifications (CFE, CAMS, or a product certification such as Pragmatic) is a plus.</li></ul>
Jordan - Amman
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<ul>
<li>Handle customer interactions across all channels, including voice, email, WhatsApp, live chat, and social media.</li>
<li>Deliver timely, accurate, and personalized responses aligned with luxury service standards and brand tone of voice.</li>
<li>Provide a seamless omnichannel experience, ensuring continuity across customer touchpoints.</li>
<li>Manage and document all customer interactions in Salesforce Service Cloud, with strong focus on First Contact Resolution (FCR).</li>
<li>Maintain a professional, empathetic, and solution-oriented approach in all customer engagements.</li>
<li>Deliver personalized, high-quality service that reflects the values, image, and standards of Chalhoub Group’s luxury Maisons.</li>
<li>Proactively identify and act on sales and assisted-selling opportunities during customer interactions.</li>
<li>Support revenue-generating initiatives such as Pay-by-Link, product recommendations, and cross-sell opportunities.</li>
<li>Escalate complex or sensitive cases appropriately while maintaining customer confidence and satisfaction.</li>
<li>Consistently meet and exceed defined KPIs, including:
<ul>
<li>Quality and customer satisfaction</li>
<li>Productivity and adherence</li>
<li>Sales contribution</li>
<li>Service level targets</li>
</ul>
</li>
<li>Adhere strictly to internal processes, compliance requirements, and luxury communication guidelines.</li>
<li>Contribute to continuous improvement by flagging customer pain points and process gaps.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Previous experience in customer care or contact center environments.</li>
<li>Experience in luxury retail, fashion, beauty, or e-commerce is highly preferred.</li>
<li>Proven experience managing end-to-end customer journeys (orders, delivery, returns, refunds).</li>
<li>Hands-on experience handling customers across multiple digital and voice channels.</li>
<li>Salesforce Service Cloud (case management).</li>
<li>Genesys (telephony and omnichannel platform).</li>
<li>Sprinklr (social media engagement and case handling).</li>
</ul>
<h4>Core capabilities</h4>
<ul>
<li>Strong written and verbal communication aligned with luxury service standards.</li>
<li>Commercial and sales-oriented mindset.</li>
<li>High emotional intelligence and strong customer empathy.</li>
<li>Excellent problem-solving and ownership mentality.</li>
<li>Strong multitasking and prioritization skills.</li>
<li>Ability to perform effectively in a fast-paced, KPI-driven environment.</li>
<li>Digital fluency and openness to AI-enabled tools and automation.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
Capacity Building & Community Awareness on Energy Affordability Consultant
Logistics, Supply Chain & Procurement
Mercy Corps
Jordan - Amman
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until November 2026</span></p>
<p class="x_xmsonormal" ><b><span >Location:</span></b><span > Azraq - Jordan</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >About Mercy Corps</span></b></p>
<p class="x_MsoNormal" ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >About the project</span></b></p>
<p class="x_MsoNormal" ><span >As one of the world’s most water-scarce countries, Jordan is at a critical juncture, grappling with escalating climate-related disasters that pose a challenge to its humanitarian efforts, economic stability, and environmental integrity. Flash floods and heatwaves have emerged as two of Jordan’s major hazards, affecting water resources, agriculture, and livelihoods. Mercy Corps Jordan’s project, Tabeaa: Strengthening Climate Resilience in Jordanian Communities, is funded by the Z Zurich Foundation and the Swiss Agency for Development and Cooperation (SDC). The Tabeaa project works at both national and local community levels, driving systemic change through policy localization and DRR/CCA strategy enforcement at the national level, while supporting five communities across Jordan to build adaptive capacity at the local level. The project’s approach concentrates on three program systems: Community Empowerment, Policy Localization, and Private Sector Engagement.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Background and Rationale</span></b></p>
<p class="x_MsoNormal" ><span >Azraq district, located in Jordan's eastern desert, is among the areas most severely affected by climate change. Rising temperatures and prolonged droughts are diminishing an already scarce rainfall, lowering groundwater levels, and accelerating desertification across the district.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >In 2025, as part of its inception phase, Tabeaa project conducted a community climate resilience assessment across its target communities including Azraq, to identify climate resilience gaps and inform effective intervention design. Findings for Azraq revealed gaps in indicators related to energy affordability. While fuel and electricity are mostly continuous, almost all households and many businesses face high energy costs for heating and cooling, especially vulnerable groups, alongside concerns about system reliability, and preparedness for future extreme events, these findings show an increased pressure on the already vulnerable community in Azraq. Building on these findings, Mercy Corps has partnered with JREEEF (Renewable Energy and Energy Efficiency Fund) to plan and implement an energy related intervention, as detailed below.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Intervention Design Overview</span></b></p>
<p class="x_MsoNormal" ><span >Under Tabeaa's partnership with JREEEF, the intervention will be built around two complementary components, brought together for a more cohesive approach to energy resilience in Azraq. It will address energy affordability in the district through four key phases, each reinforcing the other.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The hard stream will deliver direct support to 40 households, installing solar water heaters by one of JREEEF’s trusted providers to reduce water heating costs, which will in turn lower beneficiary households' overall energy bills in Azraq.</span></p>
<p class="x_MsoNormal" ><span >The soft stream will run alongside it and is what will make the hard stream accurate and sustainable. Fifteen youth participants, from local graduates of renewable energy engineering or other similar field of study, will be recruited and trained through a capacity building workshop covering assessment methodology, use of energy-based measuring devices, and data management. Once trained, the youth participants will collect data on the households level confirming which are genuinely most vulnerable against the agreed criteria and establishing each household's baseline energy and affordability. This baseline will give the intervention a reference point against which savings can later be measured once the solar water heater is installed. Training and engaging youth participants for this stream will serve two purposes, placing assessors in the field who understand the local context and can engage households effectively, and giving these young engineers a first practical application of their qualification with direct relevance to future employment in the sector.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The youth participants will then be engaged a second time in wider community awareness. Having already built trust with households during the assessment, they will lead two sessions in Azraq, one for households and one for small businesses, on energy-saving practices. This will extend the intervention's logic beyond direct support, building broader understanding of the behavioral changes needed to lower energy bills across households and businesses outside the 40 direct beneficiaries.</span></p>
<p class="x_MsoNormal" ><span >In summary, the intervention will proceed through the following phases:</span></p>
<p class="x_MsoNormal" ><span >• Phase 1: A capacity building workshop will be implemented for 15 participants who studied renewable energy engineering, preparing them to conduct the household assessment in Phase 2 and awareness sessions in Phase 3.</span></p>
<p class="x_MsoNormal" ><span >• Phase 2: The trained youth participants will conduct the household assessment, establishing each household's baseline energy affordability and confirming the list of households that will receive water heaters against a pre-set criteria.</span></p>
<p class="x_MsoNormal" ><span >• Phase 3: Solar water heaters will be installed by JREEEF for the confirmed households, based on the Phase 2 assessment data. This phase falls outside the consultant's scope of work.</span></p>
<p class="x_MsoNormal" ><span >• Phase 4: Two awareness sessions will be conducted by trained youth, one at household level and one for small businesses, focused on energy-saving practices and other relevant topics that support efficient energy use in Azraq.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Consultant Objectives</span></b></p>
<p class="x_MsoNormal" ><span >Tabeaa project is seeking an Energy Expert Consultant to lead the intervention across three of the four phases. The consultant will be responsible for:</span></p>
<p class="x_MsoNormal" ><span >• Establishing the capacity building plan and material for the youth participants under Phase 1, preparing them to conduct the household assessment and the awareness sessions</span></p>
<p class="x_MsoNormal" ><span >• Leading with the youth during collection of the baseline data and interpreting the assessment data generated in Phase 2, providing recommendations on eligible households which Phase 3 will be based on - solar water heater installation</span></p>
<p class="x_MsoNormal" ><span >• Co-leading and developing material for the two community awareness sessions in Phase 4 alongside the trained youth participants, targeting households and small businesses on energy-saving practices</span></p>
<p class="x_MsoNormal" ><span >• Documenting the intervention's process and findings across all phases that falls under the consultant scope</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Consultant Activities:</span></b></p>
<p class="x_MsoNormal" ><span >Inception Phase</span></p>
<p class="x_MsoNormal" ><span >• Attend a kick-off meeting with the Tabeaa focal point to align on scope, objectives, climate resilience findings, and Mercy Corps' accountability mechanisms (CARM)</span></p>
<p class="x_MsoNormal" ><span >• Develop an inception report, including a detailed workplan for the full consultancy period</span></p>
<p class="x_MsoNormal" ><span >• Review relevant program documents and prior studies, and validate the proposed intervention design</span></p>
<p class="x_MsoNormal" ><span >Phase 1: Youth Participants Capacity Building</span></p>
<p class="x_MsoNormal" ><span >• Establish the capacity building material and plan, covering curriculum and delivery method</span></p>
<p class="x_MsoNormal" ><span >• Lead recruitment of the 15 youth participants, covering eligibility and announcement</span></p>
<p class="x_MsoNormal" ><span >• Conduct a minimum of three-day capacity building workshop sessions in Azraq, covering, but not limited to:</span></p>
<p class="x_MsoNormal" ><span >o Household utility assessment on energy consumption against the agreed criteria and use of the related measuring devices</span></p>
<p class="x_MsoNormal" ><span >o Energy efficiency and energy use in households</span></p>
<p class="x_MsoNormal" ><span >o Heatwave adaptation and low-cost cooling practices</span></p>
<p class="x_MsoNormal" ><span >o Energy–water nexus basics</span></p>
<p class="x_MsoNormal" ><span >o Data collection processes and proper use of provided tools</span></p>
<p class="x_MsoNormal" ><span >o Ethical considerations and data protection</span></p>
<p class="x_MsoNormal" ><span >o Any other areas the consultant and project team deem necessary</span></p>
<p class="x_MsoNormal" ><span >• Conduct pre- and post-training evaluations to assess knowledge improvement of youth throughout the sessions</span></p>
<p class="x_MsoNormal" ><span >• Coordinate, facilitate, and oversee training logistics in collaboration with Mercy Corps</span></p>
<p class="x_MsoNormal" ><span >Phase 2: Household-Level Assessment</span></p>
<p class="x_MsoNormal" ><span >• Establish the baseline data collection plan, data collection tools, tool training, covering methodology, eligibility criteria, data collection process, and outreach approach</span></p>
<p class="x_MsoNormal" ><span >• Support the youth participants during their in-person household visits, including but not limited to spot checks, to ensure data quality</span></p>
<p class="x_MsoNormal" ><span >• Ensure data collection captures both quantitative and qualitative inputs of: energy consumption, appliance use, building conditions, and practices during heatwaves.</span></p>
<p class="x_MsoNormal" ><span >• Supervise the data collection process and provide the necessary tools and measuring devices required</span></p>
<p class="x_MsoNormal" ><span >• Lead data entry, cleaning, and analysis, and review and validating datasets</span></p>
<p class="x_MsoNormal" ><span >• Interpret the data and provide a detailed report with data analysis, including recommendations on eligible households, forming the technical basis for the Phase 3 installation</span></p>
<p class="x_MsoNormal" ><span >Phase 4: Community Awareness Sessions</span></p>
<p class="x_MsoNormal" ><span >• Develop the awareness session material and prepare the youth participants to co-lead the sessions</span></p>
<p class="x_MsoNormal" ><span >• Co-deliver two awareness sessions in Azraq, one for households and one for small businesses, on energy-saving practices</span></p>
<p class="x_MsoNormal" ><span >• Coordinate, facilitate, and oversee session logistics in collaboration with Mercy Corps</span></p>
<p class="x_MsoNormal" ><span >Reporting and Coordination (Across All Phases that fall under the consultant scope)</span></p>
<p class="x_MsoNormal" ><span >• Compile a final report summarizing assessment findings, training outcomes, awareness session results, and recommendations for future interventions</span></p>
<p class="x_MsoNormal" ><span >• Participate in coordination meetings with the project team, sharing key findings as the intervention progresses</span></p>
<p class="x_MsoNormal" ><span >• Review and revise all deliverables based on feedback from Mercy Corps</span></p>
<p class="x_MsoNormal" ><span >Other</span></p>
<p class="x_MsoNormal" ><span >• The consultant will be responsible for organizing their own logistics, including transportation and fuel, to be included in the financial proposal.</span></p>
<p class="x_MsoNormal" ><span >Notes:</span></p>
<p class="x_MsoNormal" ><span >* all logistics related to youth capacity building, awareness sessions, and data collection in terms of transportation, incentives or sessions - logistics and refreshments - will be covered by Mercy Corps.</span></p>
<p class="x_MsoNormal" ><span >* the consultant will be responsible for providing any technical devices related to capacity building or assessment process.</span></p>
<p class="x_MsoNormal" ><span >• Mercy Corps will support facilitating access to communities and coordination with local stakeholders/authorities.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Consultant Deliverables:</span></b></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><span >The Consultant will deliver:</span></p>
<p class="x_MsoNormal" ><span >1. Inception report with workplan</span></p>
<p class="x_MsoNormal" ><span >2. Capacity building material and curriculum for the youth participants in English and Arabic, reviewed according to MC feedback</span></p>
<p class="x_MsoNormal" ><span >3. Household-level assessment plan and methodology</span></p>
<p class="x_MsoNormal" ><span >4. Cleaned and validated assessment dataset</span></p>
<p class="x_MsoNormal" ><span >5. Report with recommendations on eligible households based on Household-level assessment findings</span></p>
<p class="x_MsoNormal" ><span >6. Awareness session material for households and small businesses in English and Arabic, reviewed according to MC feedback</span></p>
<p class="x_MsoNormal" ><span >7. Final report covering: findings, outcomes, and recommendations across phases (1,2 and 4) including data and feedback collected after youth training (pre/post data) and awareness session participant feedback</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Timeframe / Duration: </span></b></p>
<p class="x_MsoNormal" ><span >The consultancy is expected to begin last week of September/ first week of October and should be completed by 20 working days following award.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Application Requirements</span></b></p>
<p class="x_MsoNormal" ><span >Interested applicants must submit their applications including the following:</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoListParagraph" ><b><span ><span >1-<span > </span></span></span></b><b><span >Consultant Experience and Qualifications</span></b></p>
<p class="x_MsoListParagraph" ><span ><span >·<span > </span></span></span><span >Short cover letter summarizing relevant experience in:</span></p>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Energy efficiency / low-cost cooling in hot, arid contexts</span></li>
<li class="x_MsoListParagraph" ><span >Related experience in similar interventions in Jordan or the Region</span></li>
<li class="x_MsoListParagraph" ><span >CV</span></li>
</ul>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoListParagraph" ><b><span ><span >2-<span > </span></span></span></b><b><span >Financial Offer</span></b></p>
<p class="x_MsoNormal" ><span >Consultants must submit a lump-sum financial proposal in Jordanian Dinar (JOD), covering all costs related to the assignment measuring devices, cost of resources, travel expense, communication, and any data collection activities for phases (1,2 and 4). Mercy Corps will cover all other logistical supplies for the whole intervention related to youth training and awareness sessions.</span></p>
<p class="x_MsoNormal" ><span >Offers will be evaluated against the MC's cost-effectiveness and efficiency standards.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoListParagraph" ><b><span ><span >3-<span > </span></span></span></b><b><span >References</span></b></p>
<p class="x_MsoNormal" ><span >The consultant (s) to share the information of five Recent References including name, email, phone number, and address. </span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Management and Reporting</span></b></p>
<p class="x_MsoNormal" ><span >The consultant will work closely with: Tabeaa Project Team and JREEEF team.</span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><b><span >Required Experience & Skills</span></b></p>
<p class="x_MsoNormal" ><span >• At least 7–10 years of experience in energy, energy efficiency, environmental engineering, or related fields.</span></p>
<p class="x_MsoNormal" ><span >• Proven experience in small-scale energy / cooling solutions in hot and arid contexts.</span></p>
<p class="x_MsoNormal" ><span >• Experience in working with communities and local authorities in Jordan.</span></p>
<p class="x_MsoNormal" ><span >• Strong skills in preparing simple, implementation-ready designs and BOQs.</span></p>
<p class="x_MsoNormal" ><span >• Fluency in Arabic and good English (written and spoken).</span></p>
<p class="x_MsoNormal" ><span >• Proven experience of data management and data collection</span></p>
<p class="x_MsoNormal" ><span >• Experience in capacity building and training related to energy/energy affordability and awareness.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Diversity, Equity & Inclusion</span></b></p>
<p class="x_MsoNormal" ><span >Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. </span></p>
<p class="x_MsoNormal" ><span >We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Safeguarding & Ethics</span></b></p>
<p class="x_MsoNormal" ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org ).</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Application: </span></b></p>
<p class="x_MsoNormal" ><span >Interested consultant(s) must submit a technical proposal covering, but not limited to the following:</span></p>
<ul type="disc">
<li class="x_MsoNormal" ><span >Consultant Experience and Qualifications </span></li>
</ul>
<ul type="disc">
<li>
<ul type="circle">
<li class="x_MsoNormal" ><span >Short cover letter summarizing the applicants relevant experience, and ability to use relevant software such as (AutoCAD, IrriCAD ... etc.).</span></li>
<li class="x_MsoNormal" ><span >Portfolio of relevant projects, including short project briefs with samples (drawings/maps/photos)</span></li>
<li class="x_MsoNormal" ><span >Updated CVs</span></li>
</ul>
</li>
</ul>
<ul type="disc">
<li class="x_MsoNormal" ><span >Financial Offer: Applicants must provide details of the financial offer as a lump sum amount per phase (Phase 1 and Phase 2) and a fixed price per deliverable, consistent with the proposed work plan, and inclusive of all costs for resources, travel expense, communication, and data collection activities.</span></li>
</ul>
<p class="x_MsoNormal" ><u><span >Offers will be evaluated against the MC's cost-effectiveness and efficiency standards. </span></u><br>
<span ><u>The selected applicant must be able to provide invoices through The National Electronic Invoicing System (Fawtara).</u></span></p>
<ul type="disc">
<li class="x_MsoNormal" ><span >References: The applicant must share the information of <b>five </b>Recent References, including name, email, phone number, and address.</span></li>
</ul>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Diversity, Equity & Inclusion</span></b><br>
<span >Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. </span></p>
<p class="x_MsoNormal" ><span >We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Equal Employment Opportunity</span></b><br>
<span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Safeguarding & Ethics</span></b><br>
<span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</span></p>
<p class="x_MsoNormal" ><span > As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (<a href="mailto:integrityhotline@mercycorps.org" title="mailto:integrityhotline@mercycorps.org">integrityhotline@mercycorps.org</a>).</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Thursday 24 September, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section above.</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
Confidential
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a passionate and skilled Backend Engineer specializing in Data Modelling to join our dynamic team in Amman, Jordan. This role is pivotal in shaping the data architecture that fuels our innovative solutions. As a Backend Engineer, you will be responsible for designing and implementing robust data models that ensure efficient data storage, retrieval, and processing. Your contributions will directly impact our capacity to deliver high-quality services to our clients, making this an exciting opportunity to advance your career in a fast-paced environment.</p><p>At our company, we believe in fostering a culture of continuous learning and professional growth. As you immerse yourself in our collaborative environment, you will have access to various training programs and mentorship opportunities that will enhance your technical skills and broaden your understanding of data engineering practices. We value innovation and encourage our team members to share their ideas, driving not only personal growth but also the overall success of the organization.</p><p>Joining our team means becoming part of a forward-thinking company that prioritizes both individual and collective success. As you contribute to critical projects, you will have the chance to work alongside talented professionals who are equally passionate about technology and data. We are committed to providing a supportive work environment that empowers you to take on new challenges and advance your career trajectory while making a meaningful impact in the tech landscape.</p><p><b>Responsibilities:</b></p><ol><li>Design and develop data models that support application requirements, ensuring data integrity and optimal performance through the use of industry-standard tools and methodologies.</li><li>Collaborate with cross-functional teams to gather data requirements and translate them into effective database structures, enhancing the overall data architecture.</li><li>Implement data migration strategies that facilitate seamless transitions from legacy systems to modern databases, minimizing downtime and ensuring data consistency.</li><li>Conduct performance tuning and optimization of existing database queries, utilizing profiling tools to identify bottlenecks and improve response times.</li><li>Develop comprehensive documentation for data models and processes to ensure clarity and consistency for current and future team members.</li><li>Monitor and maintain database security protocols, implementing best practices to safeguard sensitive information and comply with industry regulations.</li><li>Participate in code reviews and provide constructive feedback to peers, fostering a culture of collaboration and continuous improvement within the engineering team.</li><li>Stay updated with the latest trends and technologies in data engineering, actively seeking opportunities to integrate new tools and methodologies into our processes.</li><li>Assist in troubleshooting and resolving database-related issues, leveraging your expertise to ensure minimal disruption to business operations.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficiency in SQL and NoSQL databases, enabling efficient data storage and retrieval tailored to specific application needs.</li><li>Strong understanding of data modeling techniques, ensuring effective representation of data relationships and structures.</li><li>Experience with data warehousing solutions, facilitating the integration and analysis of large datasets.</li><li>Familiarity with ETL processes, enabling seamless data extraction, transformation, and loading for analytics.</li><li>Knowledge of cloud-based database services, enhancing scalability and accessibility of data solutions.</li><li>Ability to implement database security measures, ensuring compliance with data protection regulations.</li><li>Excellent problem-solving skills, allowing for quick and effective resolution of database performance issues.</li></ul></div>
Barracuda Diving & Marine Service
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>As a Steel Engineer, you will play a pivotal role in the design, analysis, and implementation of steel structures in various projects. This position offers an exciting opportunity to work with cutting-edge technology and innovative materials, allowing you to contribute to the growth of the construction industry in Jordan. Your expertise will not only help in ensuring structural integrity but also in optimizing designs for efficiency and sustainability, making a significant impact on the environment and the economy.</p><p>Joining our dynamic team means becoming part of a culture that values collaboration and continuous improvement. You will work alongside experienced professionals who are committed to sharing knowledge and fostering your professional development. We prioritize training and learning opportunities, ensuring that you can enhance your skills and advance your career within our organization. Whether you are looking to take on more responsibilities or specialize in a particular area, our supportive environment encourages you to reach your full potential.</p><p>In addition to personal growth, you will be part of a forward-thinking company that embraces innovation and is dedicated to delivering high-quality projects. As a Steel Engineer, you will have the chance to influence project outcomes and contribute to strategic decisions that shape the future of our projects. Your role will be crucial in driving efficiency and ensuring that our engineering practices adhere to the highest standards of safety and quality.</p><p><b>Responsibilities:</b></p><ol><li>Design and analyze steel structures using advanced engineering software, ensuring compliance with industry standards and regulations, while optimizing for cost and performance.</li><li>Collaborate with architects and project managers to develop structural plans that meet project specifications and deadlines, facilitating effective communication throughout the project lifecycle.</li><li>Conduct site inspections and assessments to evaluate the condition of existing structures, using diagnostic tools to recommend necessary repairs or reinforcements.</li><li>Prepare detailed engineering reports and documentation, presenting findings and recommendations to stakeholders to support decision-making processes.</li><li>Implement quality control measures during the construction phase, ensuring that all materials and workmanship meet established standards and specifications.</li><li>Research and integrate new materials and technologies into steel design practices, promoting innovation and sustainability in engineering solutions.</li><li>Provide technical support and guidance to junior engineers and interns, fostering a collaborative learning environment and enhancing team capabilities.</li><li>Participate in project meetings to discuss progress, challenges, and solutions, contributing to strategic planning and project management efforts.</li><li>Stay updated with industry trends, regulations, and best practices in steel engineering, ensuring that the company remains competitive and compliant.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficient in structural engineering software such as AutoCAD and SAP2000, essential for designing and analyzing steel structures effectively.</li><li>Strong understanding of material properties and construction methods, which is critical for selecting the appropriate steel types for various applications.</li><li>Excellent problem-solving skills to identify issues and develop innovative solutions during the design and construction phases.</li><li>Effective communication skills, enabling clear collaboration with architects, project managers, and construction teams.</li><li>Knowledge of building codes and safety regulations, ensuring compliance in all engineering practices and project executions.</li><li>Ability to conduct thorough site inspections and assessments, providing actionable insights for structural integrity and safety.</li><li>Project management skills to oversee multiple projects simultaneously, ensuring timely delivery and adherence to budget constraints.</li></ul></div>
Jordan - Amman
<p>Proudly recognized as a Great Place to Work , we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived by buyers, analysts, media, and the broader market is a strategic asset. This role owns that perception. We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we re more than just communicators we re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary! Meet the team! The Professional Services team accelerates adoption of Unifonic s AI driven CX platform by embedding AI across customer journeys, marketing, and contact centers to drive faster time to value, measurable outcomes, and long term platform adoption. As an Implementation Project Manager, you will own the delivery framework that keeps agentic projects from slipping, so time-to-value holds and we build the stickiness that turns a first project into an expansion. As a full-time member of the squad, you will carry a portfolio of agentic deployments and be the single point of accountability for their delivery health. Help us shape the future of communication by:</p>
<ul>
<li>Driving delivery cadence : Running weekly progress reviews with the client core implementation team, daily standups with the delivery squad, and keeping every project moving against a clear plan.</li>
<li>Leading executive governance : Establishing monthly executive reviews with decision-makers on both the client and Unifonic sides, while surfacing risks, blockers, and decisions early.</li>
<li>Protecting MVP scope: Maintaining a locked, protected MVP scope with clear acceptance criteria and change control, defending time-to-value and preventing scope creep from derailing a 3-month deployment timeline.</li>
<li>Managing risks and issues: Maintaining a live issue log covering what can and cannot be delivered, escalating quickly, and keeping leadership transparently updated.</li>
<li>Owning the portfolio: Managing a full portfolio of concurrent agentic deployments, balancing priorities, and keeping each engagement on track without becoming a bottleneck.</li>
<li>Building reusable delivery assets: Codifying repeatable delivery patterns, templates, and governance routines so every engagement leaves behind a reusable primitive.</li>
<li>Coordinating cross-functional teams: Orchestrating across FDE Engineers, Sestek PS, Product, and Commercial teams to ensure clean handovers and consistent alignment.</li>
</ul>
<h3>Craft & Toolkit</h3>
<ul>
<li>Project & Portfolio Management</li>
<li>MVP & Scope Management</li>
<li>Executive Governance</li>
<li>Risk & Issue Management</li>
<li>Agile Delivery & Delivery Cadence</li>
<li>AI / Agentic Deployment</li>
<li>Change Control & Stakeholder Management</li>
<li>Cross-functional Team Coordination</li>
<li>Jira / Confluence / Asana</li>
<li>Reporting, Dashboards & Delivery Metrics</li>
</ul>
<h3>Character Traits:</h3>
<ul>
<li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li>
<li>Ownership and accountability take responsibility and follow projects through to completion.</li>
<li>Communication explain ideas clearly and listen to others across teams.</li>
<li>Collaboration work well with others and support team goals.</li>
<li>Adaptability and learning adjust to change and keep learning new skills or tools.</li>
<li>Mentorship and knowledge sharing help others grow and share what you know.</li>
<li>Resilience stay calm under pressure and handle setbacks constructively.</li>
<li>Quality and attention to detail do work carefully and strive for improvement.</li>
<li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li>
</ul>
<p>As a Unifone you ll receive a range of benefits:</p>
<ul>
<li>Competitive salary and bonus</li>
<li>Unifonic share scheme (we are all owners!)</li>
<li>30 holiday days after the first anniversary</li>
<li>Your Birthday off!</li>
<li>Spend up to 25 days per year working from anywhere in the world!</li>
<li>Paid leave for new parents</li>
</ul><p><strong>Desired Candidate Profile</strong></p><h3>Job requirements</h3>
<p>What you'll bring:</p>
<ul>
<li>Proven delivery or project management experience on complex, multi-system implementations (AI, integration, or CX/contact center projects a strong plus).</li>
<li>A backbone on scope . You protect the MVP, run change control, and hold the line on time-to-value without breaking the client relationship.</li>
<li>Strong cadence discipline: you run tight standups and reviews that unblock, not just report.</li>
<li>Comfort operating in an agentic, governed environment: guardrails, human-in-the-loop, and Saudi compliance context (SAMA, CST, SDAIA, NCA) are part of the delivery reality.</li>
<li>Clear, direct communicator who can hold both a client core team and an executive room.</li>
<li>Capacity to own a full portfolio of deployments in parallel while keeping quality and governance tight.</li>
<li>PMP or equivalent is a plus, not a requirement. Builder mindset and ownership matter more.</li>
<li>AI Proficiency: Minimum Level: L4 Hands-on with AI platforms, agentic orchestration, prompting, RAG, voice AI, APIs, and conversational channels applying them to design end-to-end, governed AI workflows that solve business problems and optimize KPIs.</li>
<li>Expected : Apply AI tools, agentic workflows, prompting, RAG, integrations, and conversational AI to solve business problems and design end-to-end, governed AI experiences. Think in systems, not prompts optimize for business outcomes, challenge ambiguity, and continuously reuse, test, and improve AI solutions.</li>
</ul>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong><span>Meet the team!</span></strong></p><br><p><span>The Professional Services team accelerates adoption of Unifonic’s AI‑driven CX platform by embedding AI across customer journeys, marketing, and contact centers to drive faster time‑to‑value, measurable outcomes, and long‑term platform adoption.</span></p><br><p><span>As an Implementation Project Manager, you will own the delivery framework that keeps agentic projects from slipping, so time-to-value holds and we build the stickiness that turns a first project into an expansion. As a full-time member of the squad, you will carry a portfolio of agentic deployments and be the single point of accountability for their delivery health.</span></p><br><p><strong><span>Help us shape the future of communication by:</span></strong></p><br><ul><li><p><span>Driving delivery cadence</span><strong><span>:</span></strong><span> Running weekly progress reviews with the client core implementation team, daily standups with the delivery squad, and keeping every project moving against a clear plan.</span></p><br></li><li><p><span>Leading executive governance</span><strong><span>:</span></strong><span> Establishing monthly executive reviews with decision-makers on both the client and Unifonic sides, while surfacing risks, blockers, and decisions early.</span></p><br></li><li><p><span>Protecting MVP scope: Maintaining a locked, protected MVP scope with clear acceptance criteria and change control, defending time-to-value and preventing scope creep from derailing a 3-month deployment timeline.</span></p><br></li><li><p><span>Managing risks and issues: Maintaining a live issue log covering what can and cannot be delivered, escalating quickly, and keeping leadership transparently updated.</span></p><br></li><li><p><span>Owning the portfolio: Managing a full portfolio of concurrent agentic deployments, balancing priorities, and keeping each engagement on track without becoming a bottleneck.</span></p><br></li><li><p><span>Building reusable delivery assets: Codifying repeatable delivery patterns, templates, and governance routines so every engagement leaves behind a reusable primitive.</span></p><br></li><li><p><span>Coordinating cross-functional teams: Orchestrating across FDE Engineers, Sestek PS, Product, and Commercial teams to ensure clean handovers and consistent alignment.</span><br></p><br></li></ul><br><p><strong><span>What you'll bring:</span></strong></p><br><ul><li><p><span>Proven delivery or project management experience on complex, multi-system implementations (AI, integration, or CX/contact center projects a strong plus). </span></p><br></li></ul><ul><li><p><span>A backbone on scope</span><strong><span>.</span></strong><span> You protect the MVP, run change control, and hold the line on time-to-value without breaking the client relationship. </span></p><br></li></ul><ul><li><p><span>Strong cadence discipline: you run tight standups and reviews that unblock, not just report. </span></p><br></li></ul><ul><li><p><span>Comfort operating in an agentic, governed environment: guardrails, human-in-the-loop, and Saudi compliance context (SAMA, CST, SDAIA, NCA) are part of the delivery reality. </span></p><br></li></ul><ul><li><p><span>Clear, direct communicator who can hold both a client core team and an executive room. </span></p><br></li></ul><ul><li><p><span>Capacity to own a full portfolio of deployments in parallel while keeping quality and governance tight. </span></p><br></li></ul><ul><li><p><span>PMP or equivalent is a plus, not a requirement. Builder mindset and ownership matter more.</span></p><br></li></ul><p><strong><span>AI Proficiency:</span></strong></p><br><ul><li><p><span>Minimum Level: L4</span></p><br><p><span>Hands-on with AI platforms, agentic orchestration, prompting, RAG, voice AI, APIs, and conversational channels — applying them to design end-to-end, governed AI workflows that solve business problems and optimize KPIs.</span></p><br></li><li><p><span>Expected</span><strong><span>:</span></strong><span> Apply AI tools, agentic workflows, prompting, RAG, integrations, and conversational AI to solve business problems and design end-to-end, governed AI experiences.<br>Think in systems, not prompts—optimize for business outcomes, challenge ambiguity, and continuously reuse, test, and improve AI soluti</span>ons.</p><br></li></ul><p><strong><span>Craft & Toolkit</span></strong></p><br><ul><li><p><span>Project & Portfolio Management</span></p><br></li><li><p><span>MVP & Scope Management</span></p><br></li><li><p><span>Executive Governance</span></p><br></li><li><p><span>Risk & Issue Management</span></p><br></li><li><p><span>Agile Delivery & Delivery Cadence</span></p><br></li><li><p><span>AI / Agentic Deployment</span></p><br></li><li><p><span>Change Control & Stakeholder Management</span></p><br></li><li><p><span>Cross-functional Team Coordination</span></p><br></li><li><p><span>Jira / Confluence / Asana</span></p><br></li><li><p><span>Reporting, Dashboards & Delivery Metrics</span></p><br></li></ul><p><strong><span><span>Character Traits:</span></span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong><span>As a Unifone you’ll receive a range of benefits:</span></strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>
Etihad Airways
Jordan - Amman
<p><h4>Job description</h4>
<p>Ready to make an impact in one of Etihad Airways’ key regional markets?</p>
<p>At Etihad Airways, we’re looking for a commercially driven account manager to join our sales team in Amman and help grow our presence and performance in the Jordanian market.</p>
<p>This is an opportunity for an experienced sales professional who knows how to build strong customer relationships, identify commercial opportunities and turn those opportunities into results.</p>
<p>You’ll take ownership of a portfolio of accounts, working closely with customers to understand their businesses, strengthen Etihad’s position and drive sustainable revenue growth. You’ll combine relationship management with data, market intelligence and commercial insight to make informed decisions and deliver against ambitious sales targets.</p>
<p>If you enjoy being close to the market, building relationships and taking ownership for commercial results, this could be a great next step.</p>
<h4>What you’ll do</h4>
<p>As an account manager, you’ll be responsible for developing and growing relationships across your assigned portfolio while identifying opportunities to expand Etihad’s business in the Jordanian market.</p>
<p>You’ll use sales data, customer insights and market intelligence to understand where opportunities exist and develop targeted sales activity to convert those opportunities into revenue.</p>
<p>You’ll also:</p>
<ul>
<li>Develop and execute sales plans to achieve agreed commercial and revenue targets.</li>
<li>Build strong, long-term relationships with existing accounts and establish yourself as a trusted commercial partner.</li>
<li>Identify, prospect and develop new business opportunities across the market.</li>
<li>Understand the commercial potential of individual accounts and identify opportunities to grow revenue and market share.</li>
<li>Regularly engage with customers to understand their needs and keep them informed about Etihad’s network, products, services and promotions.</li>
<li>Use sales data, customer insights and market intelligence to support commercial decisions and prioritize opportunities.</li>
<li>Monitor competitor and wider market activity and share insights that can strengthen Etihad’s commercial position.</li>
<li>Negotiate and manage commercial agreements with assigned accounts within established guidelines.</li>
<li>Work closely with sales colleagues and teams across Etihad’s wider commercial organization to deliver results.</li>
<li>Maintain accurate and up-to-date customer and account information within Etihad’s CRM.</li>
</ul>
<h4>Qualifications</h4>
<h4>What we’re looking for</h4>
<p>We’re looking for someone who combines strong relationship-building skills with a genuinely commercial mindset.</p>
<p>You’ll ideally bring:</p>
<ul>
<li>Previous experience in account management, sales, business development or another relevant commercial role.</li>
<li>A demonstrated track record of achieving sales targets and delivering commercial results.</li>
<li>Strong account management skills with the ability to develop productive, long-term customer relationships.</li>
<li>The confidence to identify and pursue new business opportunities rather than relying solely on an existing portfolio.</li>
<li>Strong communication, influencing and negotiation skills.</li>
<li>Commercial and analytical capability, with confidence using data and market insights to guide decisions.</li>
<li>The ability to manage multiple accounts, stakeholders and priorities effectively.</li>
<li>A proactive approach, with the energy and drive to take ownership and deliver results.</li>
<li>A bachelor’s degree or equivalent relevant experience.</li>
<li>Experience within airlines, aviation or the wider travel industry would be highly valuable. However, we’re also interested in strong B2B sales and account management professionals from other industries who can demonstrate the commercial capability, customer focus and track record to succeed.</li>
</ul>
<h4>Additional information</h4>
<h4>Recruitment process</h4>
<p>The recruitment process for this position will involve the following steps:</p>
<ul>
<li>All applications will be reviewed by a human member of our recruitment team.</li>
<li>Shortlisted applicants will be invited to complete a recorded video interview via our third-party platform. This interview will allow you to record your responses to a range of questions related to the position and will allow you to demonstrate your knowledge and experience in a way that just your CV alone would not be able to. It also ensures fairness for you and all candidates, as all of our shortlisted candidates are asked the same questions and assessed on their responses.</li>
<li>After a review of completed video interviews, shortlisted candidates will be invited to an initial technical interview with the hiring manager. This interview will include the completion of a job-related case study and presentation to the hiring team.</li>
<li>Finalists may be invited to a follow-up meeting with additional members of the hiring team.</li>
<li>All candidates will be notified as to the status of their application as soon as is possible.</li>
</ul>
<p>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.</p>
<h4>Recruitment fraud alert</h4>
<p>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video or telephone before any formal offer. If you are asked for money, please treat it as fraudulent.</p></p><p></p>
Four Seasons Hotel Riyadh
Jordan - Amman
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>Senior Sales Manager</h4>
<h4>About the role</h4>
<p>As a key member of the Commercial Team, the Senior Sales Manager is responsible for driving the hotel's commercial success through strategic account management, new business development, and proactive sales initiatives. The role focuses on strengthening client relationships, identifying opportunities across Group and Free Independent Traveler (FIT) segments, and executing sales strategies that contribute to the hotel's overall commercial objectives, strategic direction, revenue growth, market share expansion, and long-term business success.</p>
<p>Working closely with the Director of Sales and the Commercial Director, the Senior Sales Manager contributes to the development and execution of the Sales & Marketing Plan while ensuring that sales activities are aligned with client needs and the hotel's business objectives.</p>
<h4>What you will do</h4>
<ul>
<li>Develop and maintain strong professional relationships with clients and hotel guests, while actively managing sales calls, client visits, and account development activities.</li>
<li>Prospect and secure new business opportunities in accordance with the objectives established in the Marketing Plan.</li>
<li>Identify and develop new accounts and market segments to expand the hotel's business opportunities.</li>
<li>Ensure that sales activities, key accounts, and bookings are focused on maximizing revenue per available room, customer retention, and new business development through alternative channels.</li>
<li>Follow up on all leads and maintain strong relationships with Worldwide Sales Offices (WSOs) and other Four Seasons Hotels.</li>
<li>Review market analysis to identify client needs, occupancy potential, desired rates, and business opportunities.</li>
<li>Develop and coordinate an effective sales call plan for accounts within assigned market areas, ensuring timely follow-up and appropriate action.</li>
<li>Coordinate with other Department Heads to ensure a high level of guest and group satisfaction.</li>
<li>Engage with in-house guests to build goodwill, encourage repeat bookings, and generate referrals to other Four Seasons Hotels.</li>
<li>Provide input on the local segment of the Marketing Plan and budget.</li>
<li>Negotiate with clients to achieve maximum revenue and profitability while meeting client needs.</li>
<li>Prepare and maintain permanent files for all groups and FIT contacts in accordance with established procedures.</li>
<li>Assist the Director of Sales in reporting and evaluating results against planned objectives, taking appropriate action to maximize sales and address need periods.</li>
<li>Monitor account performance and identify opportunities to strengthen business relationships and increase revenue.</li>
<li>Support the implementation of sales strategies and initiatives that contribute to the hotel's overall commercial objectives.</li>
<li>Maintain accurate and up-to-date account information, sales activities, and business opportunities in accordance with hotel procedures.</li>
<li>Perform other tasks and projects as assigned by hotel management.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>A Bachelor's Degree or Diploma in Business Administration, Hospitality Management, Sales, Marketing, or a related field.</li>
<li>A minimum of four years of experience in a Sales Manager position, preferably within the luxury hospitality industry.</li>
<li>Excellent verbal communication skills in both Arabic and English.</li>
<li>Strong attention to detail.</li>
<li>A self-motivated, dynamic, and results-oriented professional with strong business acumen.</li>
<li>An excellent team player who builds positive working relationships and contributes effectively to team objectives.</li>
<li>Good knowledge of Opera is an added advantage.</li>
<li>Strong negotiation, communication, and relationship-building skills.</li>
<li>Proven ability to develop business opportunities and maintain long-term client relationships.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li>
<li>Recognition programs and employee wellness initiatives.</li>
</ul>
<h4>Schedule & hours</h4>
<ul>
<li>Full time job.</li>
<li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li>
</ul></p><p></p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>Senior Sales Manager</b></p><br><br><p><b>About the Role</b></p><br><br><p>As a key member of the Commercial Team, the Senior Sales Manager is responsible for driving the hotel's commercial success through strategic account management, new business development, and proactive sales initiatives. The role focuses on strengthening client relationships, identifying opportunities across Group and Free Independent Traveler (FIT) segments, and executing sales strategies that contribute to the hotel's overall commercial objectives, strategic direction, revenue growth, market share expansion, and long-term business success.</p><br><br><p>Working closely with the Director of Sales and the Commercial Director, the Senior Sales Manager contributes to the development and execution of the Sales & Marketing Plan while ensuring that sales activities are aligned with client needs and the hotel's business objectives.</p><br><br><p><b>What You Will Do</b></p><br><br><p>· Develop and maintain strong professional relationships with clients and hotel guests, while actively managing sales calls, client visits, and account development activities.</p><br><br><p>· Prospect and secure new business opportunities in accordance with the objectives established in the Marketing Plan.</p><br><br><p>· Identify and develop new accounts and market segments to expand the hotel's business opportunities.</p><br><br><p>· Ensure that sales activities, key accounts, and bookings are focused on maximizing revenue per available room, customer retention, and new business development through alternative channels.</p><br><br><p>· Follow up on all leads and maintain strong relationships with Worldwide Sales Offices (WSOs) and other Four Seasons Hotels.</p><br><br><p>· Review market analysis to identify client needs, occupancy potential, desired rates, and business opportunities.</p><br><br><p>· Develop and coordinate an effective sales call plan for accounts within assigned market areas, ensuring timely follow-up and appropriate action.</p><br><br><p>· Coordinate with other Department Heads to ensure a high level of guest and group satisfaction.</p><br><br><p>· Engage with in-house guests to build goodwill, encourage repeat bookings, and generate referrals to other Four Seasons Hotels.</p><br><br><p>· Provide input on the local segment of the Marketing Plan and budget.</p><br><br><p>· Negotiate with clients to achieve maximum revenue and profitability while meeting client needs.</p><br><br><p>· Prepare and maintain permanent files for all groups and FIT contacts in accordance with established procedures.</p><br><br><p>· Assist the Director of Sales in reporting and evaluating results against planned objectives, taking appropriate action to maximize sales and address need periods.</p><br><br><p>· Monitor account performance and identify opportunities to strengthen business relationships and increase revenue.</p><br><br><p>· Support the implementation of sales strategies and initiatives that contribute to the hotel's overall commercial objectives.</p><br><br><p>· Maintain accurate and up-to-date account information, sales activities, and business opportunities in accordance with hotel procedures.</p><br><br><p>· Perform other tasks and projects as assigned by hotel management.</p><br><br><p><b>What You Bring</b></p><br><br><p>· A Bachelor's Degree or Diploma in Business Administration, Hospitality Management, Sales, Marketing, or a related field.</p><br><br><p>· A minimum of four years of experience in a Sales Manager position, preferably within the luxury hospitality industry.</p><br><br><p>· Excellent verbal communication skills in both Arabic and English.</p><br><br><p>· Strong attention to detail.</p><br><br><p>· A self-motivated, dynamic, and results-oriented professional with strong business acumen.</p><br><br><p>· An excellent team player who builds positive working relationships and contributes effectively to team objectives.</p><br><br><p>· Good knowledge of Opera is an added advantage.</p><br><br><p>· Strong negotiation, communication, and relationship-building skills.</p><br><br><p>· Proven ability to develop business opportunities and maintain long-term client relationships.</p><br><br><p><b>What We Offer</b></p><br><br><p>· Competitive salary and comprehensive benefits package.</p><br><br><p>· Excellent training and development opportunities.</p><br><br><p>· Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</p><br><br><p>· Recognition programs and employee wellness initiatives.</p><br><br><p><b>Schedule & Hours</b></p><br><br><p>· Full time Job.</p><br><br><p>· Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p><br><br><br><br><br><br><br><br><br> </div>
Jordan - Amman
<p><h4>Job summary<\/h4>\n<p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<\/p>\n\n<h4>Candidate profile<\/h4>\n<h4>Education and experience<\/h4>\n<ul>\n<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR<\/li>\n<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<h4>Building successful relationships that generate sales opportunities<\/h4>\n<ul>\n<li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<\/li>\n<li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<\/li>\n<li>Develops relationships within community to strengthen and expand customer base for sales opportunities.<\/li>\n<li>Manages and develops relationships with key internal and external stakeholders.<\/li>\n<li>Provides accurate, complete and effective turnover to Event Management.<\/li>\n<\/ul>\n\n<h4>Managing sales activities<\/h4>\n<ul>\n<li>Participates in sales calls with members of sales team to acquire new business and\/or close on business.<\/li>\n<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<\/li>\n<\/ul>\n\n<h4>Using knowledge of market trends and target customer information to maximize revenue<\/h4>\n<ul>\n<li>Identifies new business to achieve personal and location revenue goals.<\/li>\n<li>Understands the overall market - competitors\u2019 strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<\/li>\n<li>Closes the best opportunities for the location based on market conditions and location needs.<\/li>\n<li>Gains understanding of the location\u2019s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<\/li>\n<\/ul>\n\n<h4>Providing exceptional customer service<\/h4>\n<ul>\n<li>Supports the company\u2019s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<\/li>\n<li>Services our customers in order to grow share of the account.<\/li>\n<li>Executes and supports the company\u2019s customer service standards.<\/li>\n<li>Provides excellent customer service consistent with the daily service basics of the company.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<li>Interacts with guests to obtain feedback on product quality and service levels.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
Jordan - Amman
<p><h4>Job summary<\/h4>\n<p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<\/p>\n\n<h4>Candidate profile<\/h4>\n<h4>Education and experience<\/h4>\n<ul>\n<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR<\/li>\n<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<h4>Building successful relationships that generate sales opportunities<\/h4>\n<ul>\n<li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<\/li>\n<li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<\/li>\n<li>Develops relationships within community to strengthen and expand customer base for sales opportunities.<\/li>\n<li>Manages and develops relationships with key internal and external stakeholders.<\/li>\n<li>Provides accurate, complete and effective turnover to Event Management.<\/li>\n<\/ul>\n\n<h4>Managing sales activities<\/h4>\n<ul>\n<li>Participates in sales calls with members of sales team to acquire new business and\/or close on business.<\/li>\n<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<\/li>\n<\/ul>\n\n<h4>Using knowledge of market trends and target customer information to maximize revenue<\/h4>\n<ul>\n<li>Identifies new business to achieve personal and location revenue goals.<\/li>\n<li>Understands the overall market - competitors\u2019 strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<\/li>\n<li>Closes the best opportunities for the location based on market conditions and location needs.<\/li>\n<li>Gains understanding of the location\u2019s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<\/li>\n<\/ul>\n\n<h4>Providing exceptional customer service<\/h4>\n<ul>\n<li>Supports the company\u2019s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<\/li>\n<li>Services our customers in order to grow share of the account.<\/li>\n<li>Executes and supports the company\u2019s customer service standards.<\/li>\n<li>Provides excellent customer service consistent with the daily service basics of the company.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<li>Interacts with guests to obtain feedback on product quality and service levels.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
USO
Jordan - Amman
<p><br></p><p>Job Specifications</p><ul><li>High School Diploma or equivalent.</li><li>2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</li><li>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</li><li>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</li><li>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</li><li>Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.</li><li>Ability to achieve desired results while working collaboratively in a team environment.</li><li>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</li><li>Willingness and ability to work non-standard hours as needed.</li><li>General knowledge of military community preferred.</li><li>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver s license.</li><li>Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions)</li><li>Must be a strong advocate of the USO s mission.</li></ul><p>Details</p><ul><li>This position is located in Amman, Jordan.</li><li>U.S. Citizenship Required.</li><li>Background check education, criminal and driving required.</li><li>The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.</li></ul><p>If that s not enough to convince you, here are some direct quotes from employees:</p><ul><li>The organization truly cares about the people who work here.</li><li>There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.</li><li>Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.</li><li>The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.</li><li>The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.</li></ul><p>Apply today. Join the mission. Join Team USO.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High School Diploma or equivalent.</li><li>2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</li><li>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</li><li>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</li><li>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</li><li>Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.</li><li>Ability to achieve desired results while working collaboratively in a team environment.</li><li>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</li><li>Willingness and ability to work non-standard hours as needed.</li><li>General knowledge of military community preferred.</li><li>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and//or background screening, SOFA status, valid driver s license.</li><li>Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions)</li><li>Must be a strong advocate of the USO s mission.</li></ul>