E-marketing Jobs in Jordan
1605 Jobs Found
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until January 2027</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
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<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to expand its vendor network and increase market participation opportunities for micro and small enterprises (MSEs) across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps seeks to engage an individual national (Jordanian) Sales Consultant to identify, approach, negotiate with, and onboard new merchants and vendors onto the platform. The consultant will support marketplace expansion by implementing a structured vendor acquisition process and ensuring newly onboarded vendors are successfully activated, trained, and able to independently utilize the platform.</span></p>
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<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1X5mDq4PwQXTPGJQk0JdOR5O1Lkucop44?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1X5mDq4PwQXTPGJQk0JdOR5O1Lkucop44?usp=sharing">https://drive.google.com/drive/folders/1X5mDq4PwQXTPGJQk0JdOR5O1Lkucop44?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Tuesday 28 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (page 5) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
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<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
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<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p><strong>Closing Date : Sept 22.2026</strong></p>
<p><strong>Short-Term Consultancy: <em>Incubation Facilitator </em></strong></p>
<p><strong>1. Background</strong></p>
<p><strong>The Youth Grow Activity (YGA)</strong> is a five-year (2023–2028) initiative funded by the United States, implemented by Q2IMPACT (a QED Group company) and partners, in direct partnership with the Government of Jordan. YGA is a strategic U.S. investment in Jordan's workforce, stability, and long-term economic self-reliance, upskilling Jordanian youth and connecting them to opportunities to strengthen one of America's most reliable partners during a period of intense regional political, economic, and social turmoil.</p>
<p><strong>College for Advanced Vocational Training (CAVT) </strong>was established in 2022 by the Crown Prince Foundation to promote the Technical and Vocational Education and Training (TVET) sector in Jordan. CAVT offers high-quality, accredited, affordable, future-oriented, and technology-enabled TVET programs across a diverse range of fields aligned with global trends, ensuring a highly skilled workforce capable of adapting to evolving market demands.</p>
<p>Within the Jordanian TVET ecosystem, technical proficiency alone is no longer sufficient for competitiveness; graduates and skilled practitioners also need entrepreneurial tools — business model design, marketing, and financial management — to move from “skilled” to “employed” or self-employed. With several mega-projects on the horizon, Jordan's labor market increasingly demands innovative, professionalized talent. The Vocation-to-Venture (V2V) Launchpad responds to this need as an Incubation program designed for TVET students/graduates/labor and TVET skilled youth (18–29 years) from College of Advanced Vocational Training (CAVT)’ graduates and vocational labor. The program focusses on building foundational business and entrepreneurial competencies through experiential, challenge-based learning and practical application. Its primary objective is to strengthen entrepreneurial literacy, promote self-employment awareness, and equip participants with the knowledge and skills required to transform their vocational knowledge and skills into ventures, and to pursue sustainable income-generating opportunities.</p>
<p>To ensure long-term operational sustainability and efficient delivery during the incubation phase, YGA is providing technical assistance to CAVT's V2V (Vocation-to-Venture) project by engaging a dedicated short term <strong>Incubation Facilitator</strong>.</p>
<p><strong>2. Short term - Incubation Facilitator -Consultant Summary</strong></p>
<p>The Youth Grow Activity (YGA) is seeking a qualified <strong>Incubation Facilitator</strong> (<strong>Short-Term Consultancy)</strong> to support the operational implementation and delivery of incubation programs and services under the supervision of CAVT Business Incubator.</p>
<p>In this role, the consultant will oversee participant administration, program logistics, and operational workflows while directly supporting entrepreneurs in developing and executing their business models and milestones. Additionally, the position is responsible for coordinating with mentors and stakeholders, tracking key performance indicators (KPIs), preparing operational reports, and implementing Standard Operating Procedures (SOPs) to ensure continuous improvement, efficient implementation, and sustainable incubator operations.</p>
<p><strong>3. Scope of Work & Key Responsibilities</strong></p>
<p>The Incubation Consultant will be responsible for:</p>
<ul>
<li>Coordinating the operational implementation and delivery of incubation programs, activities, and services.</li>
<li>Managing admission, registration, onboarding, and participant records.</li>
<li>Supporting the development of incubation plans, milestones, and budgets for program participants.</li>
<li>Guiding incubation participants in developing and executing their business models.</li>
<li>Implementing and continuously improving incubation operational processes, workflows, and Standard Operating Procedures (SOPs).</li>
<li>Maintaining program databases, tracking Key Performance Indicators (KPIs), and preparing operational reports and program documentation.</li>
<li>Coordinating with internal departments, consultants, mentors, service providers, and external stakeholders to ensure effective program implementation.</li>
<li>Assisting in organizing networking events, competitions, Demo Days, exhibitions, and other incubator activities.</li>
<li>Participating in Training of Trainers (ToT), knowledge transfer, and institutional capacity-building activities.</li>
<li>Performing any other duties related to incubation operations as assigned.</li>
</ul>
<p><strong>4. Assignment Details</strong></p>
<table align="right" border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>Item</strong></p>
</td>
<td >
<p><strong>Details</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Assignment Title</strong></p>
</td>
<td >
<p>Incubation Facilitator</p>
</td>
</tr>
<tr>
<td >
<p><strong>Period of Performance/ Duration</strong></p>
</td>
<td >
<p>3 Months (36 Total Days | 12 Days/Month)</p>
</td>
</tr>
<tr>
<td >
<p><strong>Level of Effort (LOE)</strong></p>
</td>
<td >
<p>Short term Assignment</p>
</td>
</tr>
</tbody>
</table>
<div >
<p ><strong >Position:</strong> Case Worker </p>
<p ><strong >Job site:</strong> Amman</p>
<p ><strong >Reports to:</strong> (Hierarchical and Technical) Protection Team Leader.</p>
<p ><strong >Status:</strong> Fulltime.</p>
<p ><strong >About INTERSOS:</strong></p>
<p >INTERSOS is an Italian humanitarian organization that works all over the world bringing assistance to people in danger, including victims of natural disasters and armed conflicts. We intervene to effectively meet the needs of people in crisis, with particular attention to vulnerable groups, women and children. We provide primary assistance in terms of food, shelter, medical assistance and basic goods, while also ensuring that basic needs, education, safe water and health needs are met during the recovery phase.</p>
<p >Since 2012, INTERSOS has had operations in the Middle East to contribute towards ensuring emergency relief and social protection assistance for Syrian refugees fleeing their home in search of safety, with special focus on most vulnerable groups (children, women, elderly and persons with special needs).</p>
<p >In Jordan, INTERSOS has focused its humanitarian response on supporting Syrian families displaced across urban and rural areas, as well as vulnerable host communities, witha programme that concentrates on protection</p>
<p ><strong >Purpose/objective of the position:</strong></p>
<p >Under the supervision of the Case Workers Team Leader and with technical support from the Protection Coordinator, Case Worker will be responsible to identify and assess cases in need of individual support. The Case Worker will act according to the guiding principles of GBV and Child Protection case management and will ensure a non-discriminatory approach, act according to the best interests of the child, ensure accountability, respect professional boundaries, and avoid conflicts of interest.</p>
<p ><strong >Generic Duties:</strong></p>
<ul >
<li >Conduct intake interviews with individuals identified by the team during outreach work or referred by other agencies, and open a case if vulnerability criteria are met; </li>
<li >Perform service mapping assessments; </li>
<li >Conduct initial (rapid) assessments for individual cases and prioritize them according to risk level, including psychosocial assessments of vulnerable cases that take into account environmental, emotional, behavioral, and social factors as well as resources and strengths that impact the individual well- being;</li>
<li >Conduct home visits to assess beneficiaries’ living conditions when necessary;</li>
<li >Develop a tailored case plan with the client, based on needs identified during the assessment;</li>
<li >Refer beneficiaries to appropriate services and when necessary, accompany them to different service providers;</li>
<li >Provide continuous basic emotional support and counselling through regular follow-up meetings, establishing a relationship built on trust respecting confidentiality protocols;</li>
<li >Document cases on the internal case management platform and ensure that any progress on action plan and any significant change in client’s psychosocial well-being and overall situation is timely and duly recorded;</li>
<li >Ensure proper and safe filing and archiving of case management files to maintain data confidentiality’;</li>
<li >Discharge cases when objectives in the case plan are met and no further needs are identified;</li>
<li >Join in the awareness raising activities in coordination with social workers, when it is necessary to identify and respond to cases immediately;</li>
<li >Carry out all tasks in line with the existing SoPs, and respecting key protection principles, including but not limited to: do no harm, non-discrimination, confidentiality, accountability and need-to-know principles;</li>
<li >Participate in internal case management meetings and bring to immediate attention any case of special/emergency needs to the Case Worker Team Leader;</li>
<li >Ensure good relationships and coordination with the main service providers in the area of intervention to improve identification of persons with specific needs for prompt referral, follow up and information sharing;</li>
<li >Manage the hotline according to the internal procedures and under the supervision of the Case Workers Team Leader;</li>
<li >Ensure the provision of emergency cash assistance for the most vulnerable clients, according to the needs of the clients, the agreed criteria and the internal procedures and under the supervision of the Case Workers Team Leader;</li>
<li >Identify and report gaps in the availability and quality of services provision for clients in the target areas;</li>
<li >Accomplish any other assignments given by supervisors or Protection Specialist/Protection Coordinator.</li>
</ul>
<p ><strong >Other Responsibilities:</strong></p>
<ul >
<li >Uphold the INTERSOS Code of Conduct and policies;</li>
<li >Ensure the respect of the core humanitarian principles: neutrality, impartiality, independence, and humanity and the respect of the “do no harm” principle of humanitarian action.</li>
<li >Strictly follow the internal procedures, policies (PSEA, CPP etc.) and guidelines and Standard Operating Procedures (SOPs).</li>
<li >The staff is allowed to drive INTERSOS vehicles for working-related purposes following the standard operating procedures (sops) for the use of INTERSOS vehicles and movement planning (fleet management) and after having obtained the clearance to drive</li>
</ul>
<p ><strong >Minimum requirements</strong></p>
<ul >
<li >University degree in Social Services, Community Development, Psychology or Social Work degree and/or equivalent practical field experience, preferably with a humanitarian organization; </li>
<li >Ideally at least 1 years of experience in protection related sectors, including at least 1 year of experience in emergency projects; </li>
<li >Previous Experience with NGOs will be an asset;</li>
<li >Extensive field experience and an in–depth knowledge of refugees’ context;</li>
</ul>
<p ><strong >Other requirements:</strong></p>
<ul >
<li >Native Arabic -Good written and spoken English</li>
<li >Strong team spirit, comfortable in a multi-cultural environment</li>
<li >Excellent analytical skills, observation and analysis capacity, and reporting skills.</li>
<li >Very strong interpersonal skills: strong communication and diplomatic skills</li>
<li >Practical and problem-solver</li>
<li >Ability to deal with heavy work pressure</li>
<li >Excellent time management skills and resourcefulness with attention to details.</li>
</ul>
<p >The HR Department will begin reviewing applications before or after the closing date of the announcement once a sufficient number of applicants has been received. Therefore, we kindly encourage you to apply as soon as possible.<br >
</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Sales Representative – Implantology (Maternity Cover)<p><strong>Location:</strong> Amman, Jordan<br><strong>Employment type:</strong> Full-time, six-month fixed-term contract (maternity cover)<br></p><br>Company Description<p>We are Straumann. United for global excellence in dentistry.</p><br><p>Our story began more than 60 years ago. Since then, our innovations and achievements have become landmarks in dentistry worldwide. From our origins as a family-owned institute, Straumann has grown into a publicly listed global group comprising several international companies.</p><br><p>The Straumann Group develops, manufactures, and supplies dental implants, instruments, biomaterials, CAD/CAM prosthetics, digital equipment, software, and clear aligners for replacement, restorative, orthodontic, and preventive dentistry.</p><br>Our Culture<p>People and culture are among the Straumann Group’s greatest assets and are key to our high performance and sustainable success. At the heart of our culture is a player-learner mindset, which inspires every employee to take ownership, remain curious, collaborate, and continually grow.</p><br>About the Role<p>Straumann is the market leader in dental implants, and we are looking for a driven Sales Representative to join our successful Implants Sales Team in Amman on a six-month fixed-term maternity-cover contract.</p><br><p>The Sales Representative will be responsible for developing existing customer relationships, acquiring new customers, converting competitive users, and driving sales of our implant brands within the assigned territory. The role will also focus on strengthening customer loyalty, increasing product utilization, and supporting activities that contribute to practice and patient growth.</p><br><p>This is a field-based position requiring regular day-to-day travel. The successful candidate will be a proactive, results-oriented self-starter who can perform effectively with limited direct supervision.</p><br>Key Responsibilities<p>In this role, you will:</p><br><ul><li><p>Achieve sales objectives for Straumann’s implant brands within the assigned territory.</p><br></li><li><p>Establish, develop, and maintain strong business relationships with existing and prospective customers.</p><br></li><li><p>Generate new business from qualified leads and convert competitive users.</p><br></li><li><p>Engage customers through telephone calls, virtual meetings, and in-person visits.</p><br></li><li><p>Deliver compelling sales presentations that communicate product benefits, value propositions, and competitive advantages.</p><br></li><li><p>Prepare and communicate clear, effective proposals and quotations to existing and prospective customers.</p><br></li><li><p>Closely support new customers through at least their first three cases before transitioning them to the regular follow-up process.</p><br></li><li><p>Build and maintain strong relationships with key accounts, high-potential customers, and key opinion leaders.</p><br></li><li><p>Train clinic teams and encourage them to communicate the benefits of Straumann solutions to patients, where appropriate.</p><br></li><li><p>Support practice- and patient-growth initiatives, including open-house events, patient seminars, study clubs, study circles, and other training and education activities.</p><br></li><li><p>Act as a trusted business partner to dental professionals and clinic teams.</p><br></li><li><p>Analyze the potential of the assigned territory, identify commercial opportunities, and develop an effective personal sales strategy.</p><br></li><li><p>Allocate time and resources efficiently to accelerate business growth and maximize return on time invested.</p><br></li><li><p>Maintain accurate account and opportunity information through the required sales-funnel reports, dashboards, and internal systems.</p><br></li><li><p>Use Domo, Portal reports, and other available tools to follow up on cases, customers, and business performance.</p><br></li><li><p>Meet weekly, monthly, quarterly, and annual sales targets and performance metrics.</p><br></li><li><p>Develop account and growth plans for core customers and priority prospects, with the aim of creating strong reference customers and local “lighthouse” accounts.</p><br></li><li><p>Participate in trade shows, conferences, and industry events as required.</p><br></li><li><p>Stay informed about product applications, technical services, market conditions, competitor activity, and promotional trends.</p><br></li><li><p>Provide timely feedback on customer needs, market opportunities, competitor activity, service issues, and patient behavior.</p><br></li><li><p>Attend and contribute to team and company meetings.</p><br></li><li><p>Complete all mandatory company training and undertake the self-learning required for the role.</p><br></li><li><p>Continually develop your knowledge of implant dentistry, relevant dental-market trends, and company processes.</p><br></li><li><p>Understand and communicate Straumann’s vision and mission.</p><br></li><li><p>Perform other reasonable duties that may be assigned during the contract period.</p><br></li></ul>What You Bring<ul><li><p>A proactive, sales-driven approach and strong hunter mentality.</p><br></li><li><p>A customer-centric mindset and enthusiasm for delivering excellent service and support.</p><br></li><li><p>The ability to build mutually beneficial relationships based on trust and respect.</p><br></li><li><p>A results-driven, entrepreneurial, and can-do attitude.</p><br></li><li><p>Excellent interpersonal, presentation, negotiation, and written communication skills.</p><br></li><li><p>A collaborative, motivational, and personable working style.</p><br></li><li><p>The ability to work independently while contributing effectively as part of a team.</p><br></li><li><p>Willingness and ability to travel regularly for business across Amman and the assigned territory.</p><br></li></ul>Qualifications and Experience<ul><li><p>A minimum of two years’ experience in sales, business development, or account management.</p><br></li><li><p>A strong record of achieving sales or account-growth targets.</p><br></li><li><p>Experience in the dental, medical-device, pharmaceutical, or healthcare sector is an advantage.</p><br></li><li><p>A dental or medical educational background is an advantage.</p><br></li><li><p>Strong presentation and customer-engagement skills.</p><br></li><li><p>Fluency in Arabic and a strong command of written and spoken English.</p><br></li><li><p>Ability to analyze data, monitor performance, and prepare reports against management-defined metrics.</p><br></li><li><p>Ability to read and interpret training materials, safety requirements, and procedural documents.</p><br></li><li><p>Sound judgment and the ability to follow written, verbal, and diagram-based instructions.</p><br></li><li><p>Ability to assess customer needs and guide customers toward the most appropriate product, solution, or service.</p><br></li><li><p>A valid driving licence and the ability to travel regularly within the assigned territory.</p><br></li></ul><br> </div>
<p><h4>About PwC in the Region</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p>
<p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>Career Opportunity in Risk Consulting Services</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.</p>
<p>Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.</p>
<p>Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p>
<ul>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients</li>
<li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li>
<li>Managing the engagement budget and economics</li>
<li>Managing teams and the communication with the clients and stakeholders</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li>
<li>Ensuring adherence to compliance, quality and independence matters</li>
<li>Commitment to continuous education and digital upskilling</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables</li>
</ul>
<h4>What will you bring?</h4>
<p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in Accounting, Finance, Risk Management, Governance Industrial Engineering, or any related discipline</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big 4 professional services firms</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li>
<li>Strong report writing and analytical skills</li>
<li>Bilingual proficiency in Arabic and English (oral and written)</li>
<li>Business development and client relationship building skills</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager</li>
<li>Having a background in governance, risk management, and compliance with an up to date understanding of issues facing businesses and how to influence client conversations</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li>
</ul></p><p></p>
<p>Role Overview We are seeking a highly skilled and experienced Performance Marketing Operations Officer to join our dynamic team at DigiZag in Amman. This pivotal role involves enhancing our marketing operations, leading the operations department and ensuring operational excellence across the board. The ideal candidate will have a strong background in data analytics, with proficiency in tools like Power BI and Looker Studio, and additional expertise in AI and programming & system integrations is highly desirable.</p><p>Job Responsibilities</p><p>Key Responsibilities:</p><p>As a Performance Marketing Operations Officer, you will oversee the daily operations of the marketing operations department and the operations team, ensuring a smooth workflow and the highest levels of efficiency and quality. Your primary responsibilities will include:</p><p>Process Optimization: Identify and resolve bottlenecks, implement systems to streamline operations, and ensure that all processes align with company goals.</p><p>Task and Quality Management: Assign tasks, monitor progress, and ensure that all operations meet established standards of quality.</p><p>Financial Oversight: Develop and manage budgets, monitor expenditures, and implement cost-control measures. Prepare and analyze financial reports to track and forecast financial performance.</p><p>Data Analytics and Reporting: Utilize advanced analytical tools to generate insights from complex data sets, develop comprehensive dashboards, and report on key performance indicators to optimize marketing campaigns and operational strategies.</p><p>Team Leadership and Development: Lead, manage, and mentor the operations team to promote a high-performance culture. Facilitate effective communication and coordination between teams and resolve any conflicts swiftly.</p><p>Strategic Planning: Provide strategic, data-driven recommendations to enhance marketing effectiveness and overall business performance.</p><p>Project Management: Act as a project manager for the development of in-house platforms, ensuring the integration and alignment of marketing operations with other business units.</p><p><strong>Desired Candidate Profile</strong></p><p>Candidate Requirements</p><p>Bachelor s degree in Information Technology, Computer Science, AI, Business Information Systems, Data Analysis, or a related field.</p><p>3 5 years of professional experience in a similar role</p><p>Advanced skills in MS Excel and Google Sheets</p><p>Fluency in English</p><p>Strong interpersonal and communication abilities</p><p>Analytical skills</p><p>Operations management expertise</p><p>Financial acumen</p><p>Ability to work well under pressure</p>
<p><h4>Description</h4>
<p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?</p>
<p>If yes, then this is the job you're looking for. UXBERT Labs is one of the leading digital and user experience design agencies in the GCC, working with top regional and international brands such as STC, Amazon, Gucci, and more. As part of the Supertech Group—which also includes Hala Yalla, Saudi's number one private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA—we are continuously expanding our innovation footprint.</p>
<h4>Responsibilities:</h4>
<ul>
<li><strong>CI/CD & Automation:</strong> Design, implement, and manage robust CI/CD pipelines for Node.js and React applications using GitHub Actions and Bitbucket Pipelines across development, staging, and production environments.</li>
<li><strong>Infrastructure as Code (IaC):</strong> Maintain and scale cloud infrastructure using Terraform or CloudFormation.</li>
<li><strong>Containerization & Orchestration:</strong> Containerize applications using Docker and orchestrate using Kubernetes (optional). Excellent experience working on Kubernetes clusters such as GKE or AKS is a plus.</li>
<li><strong>Monitoring & Observability:</strong> Monitor system health, security, and performance. Solid experience with New Relic, Datadog, and APM, including setting up APM cadence, alerts, and rules and policies for support and disaster management.</li>
<li><strong>Cloud & Networking:</strong> Excellent experience with cloud-based VPC and networking within load balancing and orchestration.</li>
<li><strong>Future-Proofing:</strong> Ability to learn fast and understand emerging technologies such as large language models, complex CI/CD setups in the future, including AI machine learning and AI coding.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li><strong>Development & Infrastructure:</strong> Strong skills in quickly setting up servers in Node.js, whitelisting IPs, and providing Docker and secure environments for developers, production, and testers.</li>
<li><strong>Coding Background:</strong> Seven or more years of DevOps experience across cloud platforms. An engineering background in PHP or a strong programming background is beneficial; solid JavaScript or Python skills are a must.</li>
<li><strong>Cloud & Caching Expertise:</strong> Proficiency with both GCP and AWS is required. Must have solid experience with CDNs, CloudFlare, and configuration of complex caching in Redis and more. GCP certification is highly advantageous as Saudi Arabia prefers to work with GCP.</li>
<li><strong>Database & Scaling:</strong> Understanding of database setup, high scaling, and high traffic sites both with and without CloudFlare. Experience with complex database optimization, data flow diagrams, and migration.</li>
<li><strong>Modern Workflows:</strong> Experience with Vercel for front-end deployment workflows.</li>
<li><strong>Environment Familiarity:</strong> Familiarity with Node.js environments, Linux, and monitoring tools.</li>
<li><strong>AI Integration:</strong> Engineers must incorporate AI-assisted coding tools such as Claude, Grok, or ChatGPT as part of their daily work.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Fully remote role (must align with Saudi Arabia working hours).</li>
<li>Opportunity to work on high-impact Saudi government and enterprise projects.</li>
<li>Collaborative culture with strong design and engineering teams.</li>
<li>Competitive salary.</li>
<li>Professional development budget for certifications and training.</li>
</ul></p><p></p>
<p><strong>Re-Advertised Announcement</strong></p>
<h1><strong>Human Resources Operational Partner Support </strong><strong>OCG - Cell 5</strong></h1>
<p><em>Family: Human Resources</em></p>
<p><em>Level: 10 IRFFG (2,234 JOD Monthly Gross)</em></p>
<p><em>Workplace: Amman</em></p>
<p><em>Hierarchical and Functional line management of: Cell 5 Human Resources Operational Partner (HROP)</em></p>
<p><em>Mobility: Possible travels to Cell 5 mission countries (currently Iraq, Lebanon and Yemen) and other HQ locations</em></p>
<p><em>Starting date: 1<sup>st</sup> November 2026</em></p>
<p><em>Duration: 12 Months.</em></p>
<p><strong>Context</strong></p>
<p><strong>OCG presence in Amman Hub:</strong></p>
<p>OCG has been developing its presence in Amman with a delocalized structure created to support the quality of our operations in the region and beyond. It includes: </p>
<ul>
<li>The Operational Cell 5 directly managed by a Program Responsible, which current portfolio includes Syria, Iraq, Lebanon and Yemen. The team is composed of the Program Responsible, Deputy Program Responsible, Medical Program Responsible, HR Operational Partner, Fin Controller, Log Operational Responsible, Strategic Communication Advisor, Supply Referent, Flying Pharma and HROp Support.</li>
<li>The MESO (Middle East Support Office) is directly managed by the Head of MESO, that includes advisory, implementers and support positions providing technical and operational support to the field missions. The team is composed by Strategic Medical Advisor/Team Leader, Lab, IPC, Nursing Care and AMR Advisors and flyings, Humanitarian Affairs Advisor, Project Officer, Legal Advisor, Ops and Med Flying, Staff Mobility Coordinator and Implementer, Regional Technical Referent Energy and HVAC, Water & Sanitation and a MESO Assistant.</li>
<li>Delocalized & Hosted positions.</li>
<li>An intersectional Amman Mutualized Support Office (AMSO) for Finance/HR/Admin/Log/IT that supports both OCG, OCBA and OCA teams in Amman. The AMSO is under the direct management of OCBA.</li>
</ul>
<p> </p>
<p>At the heart of the Operations Department of the Operational Center of Geneva (OCG), the "cells" are multidisciplinary teams of 8 to 9 experts (Program Manager, Deputy Program Manager, Programme Medical Referent, Operational HR Partner, Operational Logistics Manager, Operational Finance Controller, Operational Communication Advisor, Supply referent and flying Pharma Referent). The cells supervise and coordinate MSF's activities in several countries and are the direct interface between the headquarters and the field. Each member oversees a specific field of activity under the supervision (functional link) of a Program Manager and with a hierarchical link to the coordinator of the relevant department.</p>
<p>The HROP centralizes and acts as a referent for mission’s HR and administrative issues in front of the various HR units at HQ and other members of the cell, mission’s Human Resources Coordinator (HRCo) or Head of Mission (HoM) and other MSF operational centers (OCs).</p>
<p>With the need to focus more on strategic HR mentoring and support to missions, the HROP support will be the focal point of different HR files identified and delegated by the HROP.</p>
<p> </p>
<p> </p>
<p> </p>
<p><strong><em>Scope of responsibilities:</em></strong></p>
<ol>
<li value="NaN"><strong>Operational Planning & Translation of Ambitions into HR Needs:</strong></li>
</ol>
<p ><em>Participates in discussions on optimal setup requested by the field to ensure staffing is sufficient in number and coherent in composition to meet operational and institutional ambitions, especially during MYR and POA.</em></p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>IMS Staffing Requests</strong></p>
</td>
<td >
<ul>
<li>Verifies IMS staffing requests formalized by HRCos for compliance with planning, accuracy and clarity</li>
<li>Identifies inconsistencies against POA/MYR HR guidance and works with the HROP to adjust setups (IMS and LHS) and HR ambitions</li>
<li>Propose changes to the cell and missions based on analysis of long-term HR objectives.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>MYR & POA Review</strong></p>
</td>
<td >
<ul>
<li>1<sup>st</sup> round review of MYR and POA HR matrices and reports to HROP any issues (technical, settings, analytical)</li>
<li>Provides first feedback to HROP on forecast and variances compared to last validated budget</li>
<li>Follows up with missions on job descriptions of international staff (MI); flags missing or outdated MIs and files received MIs.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Gap-fill & DEI Planning</strong></p>
</td>
<td >
<ul>
<li>Follows up on IMS staffing setups based on HR planning as per LVB.</li>
<li>Carries out DEI checks and follow-up linked to HR planning</li>
<li>Follows up gap-fill and back-up plans in coordination with HRCo and GPO.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<ol>
<li value="NaN"><strong>IMS Lifecycle Management — from Opening to Return:</strong></li>
</ol>
<p ><em>Single point of contact for IMS administrative and HR management, owning the relationship with the FMR, FAR and GPO across the full cycle. Manages the informed consent process, HR restriction table, BIC documents, mandatory mission documents and POL follow-up.</em></p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td colspan="2" >
<p><strong>2a Job Openings & Matching</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Openings</strong></p>
</td>
<td >
<ul>
<li>Follows up job openings in HRIS/Ligo in coordination with HRCo and cell.</li>
<li>Compiles a weekly table of cell 5 missions’ positions to be opened as long as the system of TDM lives in parallel of Ligo.</li>
<li>Follows up on position management and vacancy tracking.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Matching Process</strong></p>
</td>
<td >
<ul>
<li>Support HRCo (as per the need) in the matching process for IMS profiles, including liaison with GPO and mobility officers.</li>
<li>Keeps a close follow up to ensure all proposed IMS are compliant with missions' HR restrictions</li>
<li>Organizes and follows up on 'PAPOUs' (ad hoc meetings for urgent positions to be filled).</li>
<li>Prepares and maintains the Tour du Monde document and cell TDM document.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>2b Pre-Departure & Departure</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Movement & Visas</strong></p>
</td>
<td >
<ul>
<li>Coordinates with FMR for visa and movement logistics, including Schengen visas, mission-country visas.</li>
<li>Provides support to FMRs in case of specific movements or visa complexity.</li>
<li>Follows up with international staff on all documents required for departure (informed consents BIC, proof of life, digital hygiene policy etc.).</li>
<li>Updates and maintain tracker table for BIC, POL etc. at the cell level.</li>
<li>Consolidates, monitors and updates pre-departure briefing materials for international staff.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Admin & Contract Setup</strong></p>
</td>
<td >
<ul>
<li>Follows up on briefing plans and BIC documents.</li>
<li>Ensures Ligo updates for departing IMS are completed.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>HR Briefings</strong></p>
</td>
<td >
<ul>
<li>Carries out or participates in HR briefings according to policy.</li>
<li>Ensure all documents in the mission welcome package are updated for all cell 5 missions.</li>
<li>Arrange BIC briefing with RP/ARP and ensure all IMS have received BIC briefing before their departure.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>2c During Mission</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Monthly Follow-up</strong></p>
</td>
<td >
<ul>
<li>Monthly salary verification of IMS in post: start/end date changes and project/position allocations with FAR.</li>
<li>Keeps the IMS HR Update file continuously updated, with collaboration from HRCos.</li>
<li>Ensures updating of the international staff tracking table (HR Update) and communicates discrepancies to HROP and HRCos.</li>
<li>Confirms monthly IMS payroll information to FAR as part of IMS salary payment.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Indicators & Tracking</strong></p>
</td>
<td >
<ul>
<li>Tracks first and second mission indicators.</li>
<li>Ensure statistics and indicators are collected and analyzed, at minimum at POA, MYR and year-end (HRNS).</li>
<li>Liaises with FMR and FAR for any mid-mission administrative change; follows up on salary advance requests when PD process disappears.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>2d Return from Mission</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Early Return</strong></p>
</td>
<td >
<ul>
<li>Coordinates early returns: administrative processing and support to HRCo and HoM.</li>
<li>Follows up on anticipated returns of IMS and files related documents.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Debriefings & Formalities</strong></p>
</td>
<td >
<ul>
<li>Ensure SHU is alerted when needed at return.</li>
<li>Tracks mission-end formalities with FAR.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<ol>
<li value="NaN"><strong>HRIS (Ligo) — Maintenance, Quality & Deployment Support :</strong></li>
</ol>
<p><em>Act as focal point in the cell for the monitoring, follow-up and deployment of Ligo, providing first-line support to HRCos and cell members.</em></p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>Routine Maintenance</strong></p>
</td>
<td >
<ul>
<li>Verifies routine HR updates in Ligo: positions, Contracts, amendements, allocations.</li>
<li>Follow up on position management and job opening status.</li>
<li>Follow up on mandatory mission documents and compliance tracking.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Data Quality</strong></p>
</td>
<td >
<ul>
<li>Performs data quality checks and maintains dashboards for IMS indicators.</li>
<li>Identifies and resolves discrepancies in the IMS tracking system; escalates to HROP where needed.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Deployment Support</strong></p>
</td>
<td >
<ul>
<li>Acts as first-line support for HRCos and cell members on Ligo usage.</li>
<li>Monitors progress and challenges in Ligo deployment across cell missions.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<ol>
<li value="NaN"><strong>Focal Point for Specific HR Dossiers (under HROP supervision):</strong></li>
</ol>
<p><em>Act as focal point for specific cross-cutting dossiers, ensuring coordination between missions, HQ units and the HROP.</em></p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>Mobility Programme</strong></p>
</td>
<td >
<ul>
<li>Initiates and streamlines communication between HRCos, PDMs and Mobility Coordinators on mobility needs.</li>
<li>Coordinates and laise with mission and mobility team, administrative formalities related to LHS detachment process from/to cell missions.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Compensation & Benefits</strong></p>
</td>
<td >
<ul>
<li>Focal point for all topics related to IMS Compensation & Benefits (IRFFG, IMS benefits, etc.) with special focus on Rewards Review.</li>
<li>Manages information flow and streamlines communication between missions and HQ on rewards changes.</li>
<li>Supports the HROP on Benchmark topics: manages BM requests, coordinates with hosting sections and follows up on timely submission of requested information.</li>
<li>Solicits and coordinates the intervention of Comp&Ben referents when needed.</li>
<li>Supports HRCos facing questions on the implementation of rewards changes.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<ol>
<li value="NaN"><strong>Information, Reporting & Meetings :</strong></li>
</ol>
<p><em>Acts as a pivot between the HR department and the missions, ensuring sufficient information sharing to allow the HR department to provide appropriate and timely support.</em></p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>Reporting & Indicators, information sharing</strong></p>
</td>
<td >
<ul>
<li>Ensure statistics and indicators (FM, 2M, LHS in coordination positions, DEI) are collected, passed on and analyzed — at least at POA, MYR and year-end.</li>
<li>Participates in the analysis of HR data and contributes to reporting to the HROP.</li>
<li>Ensure cell SharePoint is updated with mission HR policies, reports and other relevant documents from the mission and relevant cell members are having access to those documents.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Meetings</strong></p>
</td>
<td >
<ul>
<li>Participates in the monthly 'Tour du Monde' meetings to open IMS positions and present the cell's HR/operational news.</li>
<li>Participate in the weekly mini-desk of the cell and take minutes of the meeting.</li>
<li>Participates in regular catchup meetings between HRCo and HROP and keep the follow up points updated.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p><strong>Profile Requirements:</strong></p>
<p><strong>Education:</strong></p>
<ul>
<li>Master’s degree in HR management (People Management or similar), Social Sciences, Political Science, Humanitarian or Development Studies, or other relevant degrees</li>
<li>Additional operational & HR MSF training an asset.</li>
</ul>
<p > </p>
<p><strong>Experience:</strong></p>
<ul>
<li>At least one year’s experience as Field/office HR Admin with MSF or Cell Assistant with MSF OCG.</li>
</ul>
<p > </p>
<p><strong>Technical Competencies:</strong></p>
<ul>
<li>IT: Windows 10, database, Excel (use of macros), Power BI.</li>
<li>HR Tools and HR Fundamentals.</li>
</ul>
<p> </p>
<p><strong>Languages:</strong></p>
<ul>
<li>English</li>
<li>French and/or Arabic an advantage.</li>
</ul>
<p > </p>
<p><strong>Other:</strong></p>
<ul>
<li>This position is open to both Jordanian and non-Jordanian applicants.</li>
</ul>
<p > </p>
<p><strong>Compensation & Benefit: </strong></p>
<ul>
<li>MSF loyalty will be considered on the gross salary.</li>
<li>Relocation package will be applicable for non-Jordanian staff.</li>
</ul>
<p> </p>
<p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Wednesday 30<sup>th</sup> September 2026</strong><strong>.</strong></p>
<p> </p>
<p><strong>To: </strong><a href="https://msfamman.recruitee.com/o/re-advertised-announcement-human-resources-operational-partner-support"><strong>https://msfamman.recruitee.com/o/re-advertised-announcement-human-resources-operational-partner-support</strong></a></p>
<p> </p>
<p><strong><em>Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</em></strong></p>
<p>JOB SUMMARY Functions as the leader of the property s sales department for W Amman, The S Regis Amman, Al Manara A luxury Collection Aqaba and the Westin Aqaba properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property associates and provides a return on investment to the owner and Marriott International.</p><p>CORE WORK ACTIVITIES</p><p>Managing Sales Activities</p><p>Manages the development of a strategic account plan for the demand generators in the market. Manages the property's reactive and proactive sales efforts. Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations. Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel s market position. Researches competitor s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share. Attends sales strategy meetings to provide input on weekly and overall sales strategy. Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share. Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office. Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders. Serves as the sales contact for customers; serves as the customer advocate. Serves as hotel authority on sales processes and sales contracts. Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate. Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. Supports the General Manager by coordinating crisis communications. Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Performs other duties, as assigned, to meet business needs.</p><p>Building Successful Relationships</p><p>Develops strong partnerships with local organizations to further increase brand/product awareness. Develops and manages internal key stakeholder relationships. Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</p><p>Leadership</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>Education and Experience Required:</h2><p>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</p><p>OR</p><p>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p><h2>Preferred:</h2><ul><li>4 year college degree.</li><li>Demonstrated skills in supervising a team.</li><li>Lodging sales experience.</li><li>Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</li></ul>
<p>Org. Setting and Reporting In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The position is located in the United Nations Development Coordination Office (UNDCO) Regional Office and reports to the Regional Team Leader/Senior Programme Management Officer as First Reporting Officer, with the Regional Director as Second Reporting Officer. The Chief of Policy and SDG Financing serves as an additional reporting officer to enable matrixed collaboration.</p><p><br></p><p><b>Responsibilities</b> Within delegated authority, the Sustainable Development Officer (Regional Policy Specialist) will be responsible for the following duties:</p><p>Programme development, implementation and policy coordination: Develops, implements, monitors and evaluates assigned regional policy, sustainable development and SDG financing programmes and activities; analyzes regional and sub-regional SDG acceleration bottlenecks, financing and implementation risks; reviews relevant documents and reports; identifies problems and issues to be addressed; initiates or supports corrective actions; liaises with relevant parties and ensures follow-up actions. Coordinates policy development, including the review and analysis of regional and sub-regional trends, institutional frameworks, financing dynamics and policy developments affecting SDG implementation and economic transformation; develops and supports policy recommendations and analytical products, including work related to Integrated National Financing Frameworks, SDG financing strategies, fiscal space analysis and financing prioritization aligned with Cooperation Frameworks and SDG acceleration pathways. Coordinates activities related to programme and resource planning, including programme/project preparation and submissions, workplans, progress reporting and related documentation, and contributes to policy and financing initiatives that support SDG acceleration and implementation.</p><p>2. Policy advisory, research and analytical support: Performs policy advisory and consulting assignments, in collaboration with Regional Offices, Resident Coordinators, UN Country Teams, Member States and other partners, by facilitating strategic policy dialogue, workshops and other interactive sessions and assisting in developing integrated and actionable responses to sustainable development and SDG-related challenges. Researches, analyzes and presents information gathered from diverse sources on sustainable development issues, including integrated policy, cross-border and political economy dimensions, and prepares strategic assessments informed by regional and country-level realities. Generates survey and analytical initiatives; designs data collection tools; reviews, analyzes and interprets findings; identifies problems and issues and prepares evidence-based conclusions and recommendations to support data-driven planning and decision-making. Collects and analyzes data to identify regional and sub-regional trends or patterns and provides insights through graphs, charts, tables and reports using data visualization and analytical methods to enable evidence-based planning, decision-making, presentation and reporting; contributes analytical inputs to Cooperation Frameworks, regional horizon scans, strategic foresight and anticipatory analysis in line with the UN 2.0 agenda.</p><p>3. Regional coordination, partnerships and stakeholder engagement: Provides substantive backstopping to regional consultative processes, inter-agency coordination mechanisms, the Regional Platform for Integration and other policy and financing-related meetings and fora, including proposing agenda topics, identifying participants, preparing analytical materials, documents and presentations, and supporting stakeholder engagement. Initiates and coordinates outreach and partnership activities with regional organizations, development partners, International Financial Institutions, Multilateral Development Banks, academia, think tanks, private sector actors and financing coalitions; conducts workshops and seminars and makes presentations on assigned policy, sustainable development and SDG financing topics.</p><p>4. Knowledge products, reporting and substantive communications: Organizes and prepares high-quality written outputs on sustainable development and SDG financing issues, including policy briefs, thematic analyses, reports, speeches, presentations, background papers and inputs to regional and corporate analytical products. Synthesizes programme, policy and analytical findings into substantive inputs and knowledge products to support regional and country-level planning, decision-making and reporting.</p><p>5. Field missions and other substantive assignments: Leads and/or participates in large, complex field missions, including the provision of guidance to consultants, government counterparts, Resident Coordinator Offices and UN Country Teams, and prepares mission summaries, reports and recommendations. Performs other duties as required.</p><p><strong>Desired Candidate Profile</strong></p><p>A minimum of seven years of progressively responsible experience in programme or project management, sustainable development, public policy, economic analysis, development cooperation or a related area is required. Two years or more experience in data analytics or related area is desirable. Experience in the United Nations system or a comparable international organization is desirable. Experience with sustainable development policy in the Arab States region is desirable. Experience in the private sector and its engagement for SDG financing and acceleration is desirable. Experience of partnerships involving civil society actors is desirable. Experience with assessment and reporting in a development context is desirable.</p>
<p>Drives field performance and execution excellence for assigned Therapeutic Areas (TAs) or functions by shaping field execution models, orchestrating of the International Commercial Excellence (ICE) frameworks at country level, performance frameworks, and go-to-market (GTM) field approaches. The role acts as the primary Field Excellence interface for TA, Sales, and Value & Access (V&A) leadership, ensuring alignment between brand strategy, access strategy, and field execution. It ensures consistent application of International Field Excellence standards while allowing for country specific execution needs. The role coordinates Field Excellence resources supporting the TA/function and represents field considerations in planning and review forums.</p><p><strong>About the Role</strong></p><ul><li>Act as the primary Field Excellence interface for the TA / function <ul><li>Serve as the main Field Excellence interface for Therapeutic Area leadership, TA Sales Heads, and Value & Access Strategy and Access Field Leads.</li><li>Represent Field Excellence in TA and Access Field planning and performance reviews, ensuring field implications are clearly understood.</li><li>Prioritize Field Excellence supporting activities based on TA and Access Field strategic importance and performance needs.</li><li>Fieldwork involves shadowing reps, analyzing field performance, validating call quality, and aligning CRM practice.</li></ul></li><li>Own field execution design choices for the TA / function <ul><li>Ensure field execution models are aligned with Brand strategy, Go-To-Market plans, Access strategy</li><li>Translate strategic intent into clear field execution direction, defining: <ul><li>What the field should focus on</li><li>How success is measured</li><li>Where prioritization trade-offs are required</li></ul></li><li>Propose an effective sales organization structure and optimal size of the sales force and of Value & Access stakeholders facing field team, based on internal and external benchmarks data (supported by IDS+ input).</li><li>Propose FF sizing scenarios, comparison and recommendations based on synergy between existing targets, benchmark data and launch priorities</li></ul></li><li>Shape and steer Go-To-Market field models <ul><li>Support new launch GTM design and implementation, in line with International and Regional guidance.</li><li>Shape discussions on launch field setups, field prioritization, and resourcing trade-offs (from a strategic perspective)</li><li>Implement the guidance on HCP tiering from International and assign tiers to the HCP customer base, building on inputs from country TA</li><li>Guardrail ICE segmentation ensure segmentation process is revisited before cycle meetings using VIP and funnel analytics input</li><li>Partner with CRM & field system owners for implementation support</li></ul></li><li>Steer field KPIs and effectiveness metrics <ul><li>Implement and align field commercial and functional KPIs with International and local brand strategy.</li><li>Incorporate ICE KPIs to ensure consistency across commercial execution.</li><li>Oversee commercial KPIs & V&A field metrics, including field force effectiveness assessments (e.g. STEM), review reports and analyze commercial and V&A field data and derive performance, metrics insights & shape possible action plans for functional heads considerations and decisions.</li><li>Maintain key healthcare decision makers and targets lists. Review, report and analyze Access account/field data</li></ul></li><li>Shape and steer Field incentives models <ul><li>Lead incentive scheme design, modelling payout scenarios, based on strategic priorities and historical results.</li></ul></li><li>Manage field incentives operations <ul><li>Prepare individual quotas from the national target based on territory potential</li><li>Consult with TA Sales Head and FLMs on deviation, territory amendment</li><li>Measure field force performance/execution, incentives advisory, incentive diagnostics</li><li>Partner with CRM & field system owners for implementation support</li></ul></li><li>Manage territory design and alignment operations <ul><li>Own territory design and alignment processes, ensuring operational accuracy and execution feasibility.</li><li>Lead creation and revision of territory maps, rep placement analytics, call plan generation and refinement (IDS+, Zaidyn)</li><li>Ensure territory changes are fully implemented in systems, in partnership with CRM and field system owners.</li><li>Apply ICE segmentation and targeting inputs to territory operations, as defined by international standards.</li></ul></li><li>Operates and manages the country CRM (Customer Relationship Management) platforms <ul><li>Operate the CRM platforms such as Veeva, Oncore, etc. day-to-day, ensuring availability, performance monitoring, and business continuity for field and function execution.</li><li>Configure CRM objects, workflows, and standard features based on validated cross-functional business requirements, aligned to International templates, data models, and governance frameworks.</li><li>Coordinate incident triage and resolution with DDIT (Data, Digital and IT) and external vendors, documenting recurring issues and workarounds.</li><li>Manage CRM releases and upgrades locally (planning, testing, communication, deployment support), coordinating dependencies with DDIT and vendors.</li><li>Manage country adoption of Customer Engagement of the Future (CEFUT), aligned with international priorities, standards, and platform roadmaps.</li><li>Safeguard CRM data capture processes needed to support consistent, Commercial, V&A and MA execution, ensuring accurate and complete recording of interactions and accounts.</li><li>Monitor data quality and correct usage, escalating systemic issues to relevant owners (e.g., data standards) and proposing corrective actions (training, validation rules, guidance).</li></ul></li><li>ICE deployment orchestration <ul><li>Design & execute customer journeys across channels, integrating CRM, SFMC, & rep-triggered tools</li></ul></li><li>Content activation & Channel orchestration (including OMC-OCE/customer experience journeys) <ul><li>Ensure content is activated and ready to be used on FF tech platforms in Oncore CRM to increase usage of iCVA</li><li>Ensure customer journeys are validated and aligned with content use</li><li>Develop omnichannel excellence by providing implementation guidance and channel upskilling use of SFMC </li></ul></li></ul>
<p>This pivotal role involves enhancing our marketing operations, and ensuring operational excellence across the board. The ideal candidate will have a strong background in data analytics, with proficiency in tools like Power BI and Looker Studio, and additional expertise in AI, programming, and system integrations is highly desirable.</p><p>Key Responsibilities: As a Performance Marketing Operations Officer, you will oversee the daily operations of the marketing operations department and the operations team, ensuring a smooth workflow and the highest levels of efficiency and quality. Your primary responsibilities will include:</p><p>Process Optimization: Identify and resolve bottlenecks, implement systems to streamline operations, and ensure that all processes align with company goals.</p><p>Task and Quality Management: Assign tasks, monitor progress, and ensure that all operations meet established standards of quality.</p><p>Financial Oversight: Develop and manage budgets, monitor expenditures, and implement cost-control measures. Prepare and analyze financial reports to track and forecast financial performance.</p><p>Data Analytics and Reporting: Utilize advanced analytical tools to generate insights from complex data sets, develop comprehensive dashboards, and report on key performance indicators to optimize marketing campaigns and operational strategies.</p><p>Strategic Planning: Provide strategic, data-driven recommendations to enhance marketing effectiveness and overall business performance.</p><p>Project Management: Act as a project manager for the development of in-house platforms, ensuring the integration and alignment of marketing operations with other business units.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, AI, Business Information Systems, Data Analysis, or a related field.</p><p>1 2 years of professional experience in a similar role</p><p>Advanced skills in MS Excel and Google Sheets</p><p>Fluency in English</p><p>Strong interpersonal and communication abilities</p><p>Analytical skills</p><p>Operations management expertise</p><p>Financial acumen</p><p>Ability to work well under pressure</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><u><span><span>Main Tasks:</span></span></u></span></p><br><p><span><span><span>1.</span></span><span>Manage and implement mid-and
short-terms local and export brand and corporate trade marketing plans.</span></span></p><br><p><span><span><span>2.</span></span><span>Evaluation of effectiveness of the
implemented BTL activities.</span></span></p><br><p><span><span><span>3.</span></span><span>Development and implementation of
budgets related to trade activities</span></span></p><br><p><span><span><span>4.</span></span><span>Propose the development of innovative
trade activities that will ensure customers attraction</span></span></p><br><p><span><span><span>5.</span></span><span>The follow up of BTL material creation
and production</span></span></p><br><p><span><span><span>6.</span></span><span>Plan and manage sampling and tasting
activities related to the company's products</span></span></p><br><p><span><span><span>7.</span></span><span>Doing ROI analysis for the deals and
spending made to outlets</span></span></p><br><p><span><span><span>8.</span></span><span>Responsible for the proposition and
implementation of outlet branding</span></span></p><br><br><span>Requirements</span><p><span><u><span><span>Required Qualifications</span></span></u></span></p><br><p><span><span><span>1.</span></span><span>The entry requirement for this
position is a Degree in Marketing or Business management</span></span></p><br><p><span><span><span>2.</span></span><span>Four (4) years relevant experience</span></span></p><br><p><span><span><span>3.</span></span><span>Excellent oral and writing
communication skills - English and Arabic</span></span></p><br><p><span><span><span>4.</span></span><span>Proficiency Computer literate (World,
Excel and PowerPoint</span><span><span>.</span></span></span></p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>ROLE PURPOS</b>E</p><p>The Head of Programme and Strategy (HoPS) is a new consolidated senior leadership role that brings together programme implementation, technical quality, and organisational strategy under one unified mandate. The role reports directly to the Country Director and is a standing member of the Country Management Team (CMT). The HoPS assumes full accountability for the effective delivery of all Plan Jordan programmes across all thematic areas and locations both host communities and Azraq Refugee Camp and is the primary custodian of Plan Jordan's programmatic vision, translating the Country Strategy into coherent, evidence-based, gender-transformative programming that delivers lasting impact for children, girls and young people in Jordan. The role operates deliberately across the humanitarian-development nexus, requiring a leader who can hold both dimensions simultaneously without compromising either. The post holder serves as a strategic thought partner to the Country Director, contributing to CMT leadership on organisational direction, programme innovation and evidence-based decision making, and works in close collaboration with the Head of Resources Mobilisation to ensure programme quality and evidence systematically strengthen donor engagement and resource mobilisation.</p><p>Dimensions of the Role</p><ul><li>Reports to the Country Director and is a standing member of the Country Management Team (CMT).</li><li>Directly supervises: SOYEE Programmes manager, Inclusive Education/Protection Programmes manager, Impact and Research Manager, Technical specialists, and Senior International Expert</li><li>Oversees the implementation of the Plan Jordan Country Strategy, ensuring quality, evidence-based and rights-grounded delivery across all thematic areas.</li><li>Holds a unified mandate across two dimensions: (1) programme implementation and leadership; (2) technical quality, sector strategy and programme design; where as advocacy, influencing and strategic positioning is encompassed throughout.</li><li>Ensures effective and efficient use of organisational resources, adherence to all relevant Plan policies and procedures and local laws across the full programme portfolio.</li><li>Provides technical oversight across Plan Jordan's thematic sectors: Inclusive Quality Education (IQE), SOYEE (Skills, Opportunities and Youth Economic Empowerment), Child Protection and GBV, Psychosocial Support, and Gender.</li><li>Acts as the senior representative for Plan International Jordan at governorate, national, and where relevant, international levels.</li><li>Works in close collaboration with the Head of Resources Mobilisation, the P&C Manager, the Head of Support Services, and the PMU to ensure integrated, cross-functional delivery.</li></ul><p>Accountabilities</p><ol><li>Strategic Planning and Country Strategy Implementation<ul><li>Lead and support the annual planning process for the full programme portfolio, ensuring alignment with the Plan Jordan Country Strategy and Plan International's global strategies and campaigns.</li><li>Work closely with all Country Office departments to ensure project budgets are developed and implemented in tandem with the country approved budget and relevant financial policies.</li><li>Ensure that all funded projects are implemented to a consistent high standard, on time, within approved budgets and in line with approved log frames.</li><li>Review and ensure alignment of programme priorities, strategies and plans with the Country Strategy and the broader Plan International frameworks.</li></ul></li><li><ul><li><br></li></ul></li></ol><p><b>Technical expertise, skills and knowledge</b></p><p>Essential</p><ul><li>A Bachelor's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>A minimum of 10 years of progressively responsible professional experience in development and/or humanitarian programming, with at least 5 years at senior management level in an NGO or INGO environment.</li><li>Proven track record in both programme implementation leadership and technical quality management across at least two of the following sectors: child protection, education, GBV, youth economic empowerment, gender, psychosocial support.</li><li>In-depth and strategic understanding of integrated development issues and critical analysis of child poverty.</li><li>High-level knowledge of strategic planning processes and theories of child-rights programming.</li><li>Demonstrated understanding of and commitment to children's issues in Jordan and the region.</li><li>Proven understanding of gender-in-development concepts and the promotion of girls' rights in the context of international conventions (CRC, CEDAW) and the SDGs.</li><li>Strong experience in proposal development, programme design, and donor engagement across multiple funding mechanisms.</li><li>Demonstrated ability to network and liaise with UN bodies, coordination mechanisms, government authorities, and donors.</li><li>Excellent skills in project design, time management and problem-solving.</li><li>Proven skills in developing and managing effective, motivated and diverse teams.</li><li>Excellent English and Arabic language skills, both written and spoken.</li></ul><p><b>Desirable</b></p><ul><li>A Master's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>Knowledge of the national policy and legislative landscape related to education, child protection, gender, and youth in Jordan.</li><li>Experience in programming related to child labour, child marriage, girls' rights, SRHR, and ECCD.</li><li>Familiarity with Plan International's programme quality frameworks and global campaigns.</li><li>Experience working in camp or refugee settings.</li></ul><p>Plan International s Values in Practice</p><p>We are open and accountable</p><ul><li>Promotes a culture of openness and transparency, including with sponsors and donors.</li><li>Holds self and others accountable to achieve the highest standards of integrity.</li><li>Consistent and fair in the treatment of people.</li><li>Open about mistakes and keen to learn from them.</li><li>Accountable for ensuring we are a safe organisation for all children, girls & young people</li></ul><p>We strive for lasting impact</p><ul><li>Articulates a clear purpose for staff and sets high expectations.</li><li>Creates a climate of continuous improvement, open to challenge and new ideas.</li><li>Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.</li><li>Evidence-based and evaluates effectiveness.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A Bachelor's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>A minimum of 10 years of progressively responsible professional experience in development and/or humanitarian programming, with at least 5 years at senior management level in an NGO or INGO environment.</li><li>Proven track record in both programme implementation leadership and technical quality management across at least two of the following sectors: child protection, education, GBV, youth economic empowerment, gender, psychosocial support.</li><li>In-depth and strategic understanding of integrated development issues and critical analysis of child poverty.</li><li>High-level knowledge of strategic planning processes and theories of child-rights programming.</li><li>Demonstrated understanding of and commitment to children's issues in Jordan and the region.</li><li>Proven understanding of gender-in-development concepts and the promotion of girls' rights in the context of international conventions (CRC, CEDAW) and the SDGs.</li><li>Strong experience in proposal development, programme design, and donor engagement across multiple funding mechanisms.</li><li>Demonstrated ability to network and liaise with UN bodies, coordination mechanisms, government authorities, and donors.</li><li>Excellent skills in project design, time management and problem-solving.</li><li>Proven skills in developing and managing effective, motivated and diverse teams.</li><li>Excellent English and Arabic language skills, both written and spoken.</li><li>A Master's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>Knowledge of the national policy and legislative landscape related to education, child protection, gender, and youth in Jordan.</li><li>Experience in programming related to child labour, child marriage, girls' rights, SRHR, and ECCD.</li><li>Familiarity with Plan International's programme quality frameworks and global campaigns.</li><li>Experience working in camp or refugee settings.</li></ul><p></p></section>
<p><h4>Job purpose</h4>
<p>To supervise payroll processing, auditing, and all accounting entries related to employee expenses and expenditures for the bank and its subsidiary and affiliated companies, ensuring accurate calculations and proper accounting treatment in accordance with approved accounting procedures and systems. The role is responsible for monitoring employee financial services, resolving operational issues, ensuring compliance with regulatory requirements, and safeguarding the rights of both the bank and its employees.</p>
<h4>Key responsibilities</h4>
<li>Supervise and guide team members to ensure payroll and employee expense operations are executed accurately, efficiently, and in compliance with approved policies and procedures.</li>
<li>Set objectives for the unit, monitor performance, conduct evaluations, and manage workforce planning, including leave scheduling, to ensure business continuity.</li>
<li>Review and recommend enhancements to payroll, benefits, and employee expense policies and procedures to improve operational effectiveness.</li>
<li>Calculate, review, and validate payroll for employees of the bank and its subsidiary and affiliated companies, including salary adjustments, deductions, annual increments, overtime payments, and other payroll-related transactions.</li>
<li>Review and approve employee incentives, allowances, and bonus payments, ensuring eligibility, supporting documentation, and compliance with approved policies and timelines.</li>
<li>Oversee the preparation and distribution of payroll reports, social security reports, and other related management reports.</li>
<li>Review and sign salary certificates and ensure timely remittance of income tax deductions in accordance with regulatory and internal requirements.</li>
<li>Verify the accuracy of accounting entries and financial transactions related to payroll and employee expenses before system posting and execution.</li>
<li>Manage responses to employee inquiries regarding payroll, benefits, reimbursements, and related financial matters.</li>
<li>Review and evaluate employee lending and credit facility programs, ensuring compliance with eligibility criteria and providing recommendations for approval.</li>
<li>Monitor payroll deductions, including loans, salary advances, credit card installments, and other employee obligations, ensuring accurate and timely processing.</li>
<li>Administer employee social security matters, including contributions, work injury cases, and required reporting, ensuring compliance with applicable regulations.</li>
<li>Review and validate employee expense reimbursements and entitlements, including travel expenses, per diems, transportation allowances, meal allowances, medical expenses, advances, loans, and other employee-related payments.</li>
<li>Review and approve employee resignation settlements, ensuring all financial obligations, deductions, and compensation calculations are accurately processed.</li>
<li>Analyze operational and control reports, identify discrepancies, and implement corrective actions to strengthen internal controls and operational efficiency.</li>
<li>Ensure daily operations are conducted in accordance with approved policies, procedures, and delegated authority limits.</li>
<li>Participate as a primary or alternate member in business continuity plans (BCP) and emergency response teams, carrying out assigned responsibilities to support operational resilience and recovery.</li>
<h4>Requirements</h4>
<p><strong>Education</strong></p>
<li>Bachelor’s degree in business administration, banking, finance, accounting, or a related field.</li>
<li>Minimum of 8 years of professional experience in payroll administration, compensation and benefits, or accounting.</li>
<li>Strong knowledge of payroll administration, accounting principles, and financial controls.</li>
<li>Comprehensive understanding of human resources policies, systems, and procedures.</li>
<li>Knowledge of labor laws, social security regulations, income tax requirements, and related compliance standards.</li>
<li>Proficiency in payroll systems, ERP platforms, and Microsoft Office applications.</li>
<li>Strong analytical, organizational, and problem-solving skills.</li>
<li>Excellent attention to detail and accuracy.</li>
<li>Effective leadership, supervisory, and team management capabilities.</li>
<li>Strong verbal and written communication skills.</li>
<li>Ability to collaborate effectively with internal and external stakeholders.</li>
<li>Commitment to confidentiality, compliance, and professional integrity.</li></p><p></p>
<p><h4>Job purpose</h4>
<p>To supervise payroll processing, auditing, and all accounting entries related to employee expenses and expenditures for the bank and its subsidiary and affiliated companies, ensuring accurate calculations and proper accounting treatment in accordance with approved accounting procedures and systems. The role is responsible for monitoring employee financial services, resolving operational issues, ensuring compliance with regulatory requirements, and safeguarding the rights of both the bank and its employees.</p>
<h4>Key responsibilities</h4>
<li>Supervise and guide team members to ensure payroll and employee expense operations are executed accurately, efficiently, and in compliance with approved policies and procedures.</li>
<li>Set objectives for the unit, monitor performance, conduct evaluations, and manage workforce planning, including leave scheduling, to ensure business continuity.</li>
<li>Review and recommend enhancements to payroll, benefits, and employee expense policies and procedures to improve operational effectiveness.</li>
<li>Calculate, review, and validate payroll for employees of the bank and its subsidiary and affiliated companies, including salary adjustments, deductions, annual increments, overtime payments, and other payroll-related transactions.</li>
<li>Review and approve employee incentives, allowances, and bonus payments, ensuring eligibility, supporting documentation, and compliance with approved policies and timelines.</li>
<li>Oversee the preparation and distribution of payroll reports, social security reports, and other related management reports.</li>
<li>Review and sign salary certificates and ensure timely remittance of income tax deductions in accordance with regulatory and internal requirements.</li>
<li>Verify the accuracy of accounting entries and financial transactions related to payroll and employee expenses before system posting and execution.</li>
<li>Manage responses to employee inquiries regarding payroll, benefits, reimbursements, and related financial matters.</li>
<li>Review and evaluate employee lending and credit facility programs, ensuring compliance with eligibility criteria and providing recommendations for approval.</li>
<li>Monitor payroll deductions, including loans, salary advances, credit card installments, and other employee obligations, ensuring accurate and timely processing.</li>
<li>Administer employee social security matters, including contributions, work injury cases, and required reporting, ensuring compliance with applicable regulations.</li>
<li>Review and validate employee expense reimbursements and entitlements, including travel expenses, per diems, transportation allowances, meal allowances, medical expenses, advances, loans, and other employee-related payments.</li>
<li>Review and approve employee resignation settlements, ensuring all financial obligations, deductions, and compensation calculations are accurately processed.</li>
<li>Analyze operational and control reports, identify discrepancies, and implement corrective actions to strengthen internal controls and operational efficiency.</li>
<li>Ensure daily operations are conducted in accordance with approved policies, procedures, and delegated authority limits.</li>
<li>Participate as a primary or alternate member in business continuity plans (BCP) and emergency response teams, carrying out assigned responsibilities to support operational resilience and recovery.</li>
<h4>Requirements</h4>
<p><strong>Education</strong></p>
<li>Bachelor’s degree in business administration, banking, finance, accounting, or a related field.</li>
<li>Minimum of 8 years of professional experience in payroll administration, compensation and benefits, or accounting.</li>
<li>Strong knowledge of payroll administration, accounting principles, and financial controls.</li>
<li>Comprehensive understanding of human resources policies, systems, and procedures.</li>
<li>Knowledge of labor laws, social security regulations, income tax requirements, and related compliance standards.</li>
<li>Proficiency in payroll systems, ERP platforms, and Microsoft Office applications.</li>
<li>Strong analytical, organizational, and problem-solving skills.</li>
<li>Excellent attention to detail and accuracy.</li>
<li>Effective leadership, supervisory, and team management capabilities.</li>
<li>Strong verbal and written communication skills.</li>
<li>Ability to collaborate effectively with internal and external stakeholders.</li>
<li>Commitment to confidentiality, compliance, and professional integrity.</li></p><p></p>
<p><h4>Description</h4>
<p>Place: Amman, Jordan (with travel to Palestine when possible)<br>
Starting date: 1st September 2026<br>
Duration of contract: 12 months<br>
Closing date for applications: 25th June 2026<br>
We will be reviewing applications on an ongoing basis.</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<ol>
<li><strong>Palestine</strong><br>
Since 7 October 2023, the situation in the occupied Palestinian territory (oPt) has deteriorated sharply. Access to lifesaving services—already limited by repeated conflict, political instability, and economic hardship—has further declined. In the Gaza Strip, between 7 October 2023 and 1 January 2025, the Gaza Health Ministry reported at least 70,663 Palestinians killed and 171,139 injured as a result of ongoing hostilities, including casualties recorded after the ceasefire that came into effect on 11 October 2025.</li>
<li><strong>HI background and history</strong><br>
HI has been working in Palestine since 1996, initially supporting disability organizations and expanding in 1999 to mine action. After the 2014 Gaza crisis, its activities increasingly focused on emergency and post-emergency response, integrating physical rehabilitation, including prosthetics and orthotics for people injured by conflict and those with pre-existing disabilities.</li>
<li><strong>2026 perspectives</strong><br>
In a complex and volatile environment that is difficult to navigate and operate in, Handicap International focuses on its added value in the fields of health, armed violence reduction, education and humanitarian logistics. The Palestine program will be handed over to the Regional Division in the months to come, involving a restructuring of the program’s governance alongside the challenges of implementation, risk management, and the restructuring of departments and program resources.</li>
</ol>
<h4>Your mission</h4>
<p>Under the responsibility of the HI’s Emergency Manager, the Country Director contributes within his/her geographical area to the implementation of the mandate and the Strategy of Humanity & Inclusion. He/she ensures optimal quality and impact of the activities in the Program, through a delegation system with appropriate control mechanisms. He/she shares with all HI managers the responsibility of sound management and successful functioning of the global organization.</p>
<p>In line with the current project objectives, the Country Director will lead successful program management. He/she will ensure sound monitoring of the project in line with the expected outcomes of the project.</p>
<p>The Country Director is the legal representative of the overall HI’s Palestine response internally and externally and promotes a high reputation and positive image of HI’s Palestine Program.</p>
<p>The Country Director deploys HI’s full mandate and Strategy in his/her geographical area, with operational partners, institutions and/or donors.</p>
<p>In his/her geographical area, he/she ensures compliance with his/her budget framework (including unrestricted funds) and HI policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.).</p>
<p>In his/her geographical area, he/she actively monitors and analyses context developments, to identify risks and opportunities.</p>
<h4>Responsibility 1: Management</h4>
<ul>
<li>Contributes to the development of his or her staff, creating the conditions for their commitment, professionalism, and attachment to HI.</li>
<li>Ensures compliance with the code of conduct of institutional policies, the state of mind and the expected individual and collective behaviour.</li>
<li>Understands the strategy, makes it explicit, translates it into operational objectives for his or her team, and leads the necessary changes.</li>
<li>Gives meaning to each management action.</li>
<li>Encourages inter and intra-departmental exchanges of practice.</li>
<li>Encourages innovation and risk-taking.</li>
<li>Organises the operational and partnership management of his/her team, structures the work around identified processes, steers performance and facilitates the resolution of problems.</li>
</ul>
<h4>Responsibility 2: Strategy and steering</h4>
<ul>
<li>Ensures the definition, implementation, and adaptation of the HI Strategy in the Program.</li>
<li>Is responsible for fundraising and resource planning:
<ul>
<li>Develops regular contacts with donors at field level and regularly informs the Institutional Funding teams.</li>
<li>Ensures the best allocation of resources to match Program ambitions, and plans accordingly (including support missions).</li>
</ul>
</li>
<li>Ensures the deployment and compliance with HI global frameworks, institutional policies, and standards.</li>
<li>Conducts partnership Steering Committees with his/her direct managers/counterpart: the operational partner and HI project team.</li>
<li>Ensures the design of project proposals for the continuity or expansion of the project or the development of new projects upon request.</li>
</ul>
<h4>Responsibility 3: Operational implementation</h4>
<ul>
<li>Is responsible for security management: in link with the Humanitarian Access and Security Manager and HQ specialist, develops a culture of safety and security at the Program level; ensures that security documents are developed, up-to-date and that all necessary measures are in place; ensures incident management and reporting according to HI frameworks.</li>
<li>Ensures financial control and monitoring of operations are effective in the Program: consolidation, control, and reporting of operational and organizational elements within the Program (dashboards, corrective measures, unrestricted funds consumption, etc.).</li>
<li>Ensures technical quality standards are applied in the projects of the Program and monitors the implementation of evaluations and donor audits’ recommendations.</li>
<li>With both potential opportunities and risks in mind, ensures continuous monitoring and analysis of current developments for the Program: implements analysis and monitoring of risks related to HI presence and activities; takes mitigation actions when relevant.</li>
</ul>
<h4>Responsibility 4: Representation, influence and leadership</h4>
<p>The Country Director represents the overall HI’s response internally and externally and promotes a high reputation and positive image of HI. This includes:</p>
<ul>
<li>Ensuring close coordination with Chad Country Director (especially related to fundraising activities, mutualization, response plan).</li>
<li>Ensuring authorizations to operate are secured and maintained, in compliance with the relevant country and state authorities’ requirements.</li>
<li>Employer’s representative responsibilities and compliance with local working regulations.</li>
<li>Communications on behalf of HI.</li>
<li>Representation of HI vis-à-vis local, national, traditional, political, military and diplomatic authorities and bodies.</li>
<li>Representation of HI vis-à-vis international organizations and coordination mechanisms and system.</li>
<li>Negotiation and signature of operational partnerships.</li>
<li>Developing external influence of HI (forums, operational and strategic alliances, etc.) and the external representation of the organization (events, media) in the Program’s geographical scope.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>You have at least 5 years of experience at key management positions within international organizations.</li>
<li>You have management experience in humanitarian, security and emergency programs.</li>
<li>You have strong interpersonal and intercultural skills.</li>
<li>You are able to work under high pressure and without constant supervision.</li>
<li>You have excellent organizational and coordination skills and you can transfer knowledge.</li>
<li>You have excellent communication skills and you are committed to teamwork.</li>
<li>You are able to travel and work in a tense and volatile context with strict security measures.</li>
<li>You have proven experience in negotiation with institutional donors, project writing and reporting.</li>
<li>You can manage risks and change.</li>
<li>You are fluent in English; knowledge of French and Arabic would be a plus.</li>
</ul>
<h4>Benefits</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>12 months international contract starting from 1st September 2026.</li>
<li>The international contract provides social cover adapted to your situation:</li>
<ul>
<li>Unemployment insurance benefits for EU nationals.</li>
<li>Pension scheme.</li>
<li>Medical coverage with 50% of employee contribution.</li>
<li>Repatriation insurance paid by HI.</li>
</ul>
<li>Salary from 3000 € gross/month upon experience.</li>
<li>Per diem: 640 € net/month - paid in the field.</li>
<li>Paid leaves: 25 days per year.</li>
<li>Rest and recuperation according to the level of the mission: 1 day per period.</li>
<li>Payment for travel costs (air ticket and visa) and transport of your personal effects.</li>
<li>A child allowance of 100 € per month, per child (from the second child) paid in the field.</li>
<li>Support travel costs (air ticket and visa) for accompanying dependent and health/repatriation insurance if the dependent has no income (open to couples).</li>
<li>Family package (open to families):
<ul>
<li>A child allowance of 100 € per month, per child (from the second child) paid in the field.</li>
<li>Contribution to school registration fees for children over 3 years.</li>
<li>Family-wide health coverage.</li>
<li>Payment for travel costs (air ticket and visa) and transport of your personal effects.</li>
<li>Housing: individual taken in charge by HI.</li>
</ul>
</li>
</ul></p><p></p>
<p><br></p><p>TERMS OF REFERENCE Mental Health and Psychosocial Support (MHPSS) is an institutional priority for the UN and for UNICEF. The UNICEF Strategic Plan 2<span style="background-color: yellow;">022-2025</span> identifies MHPSS as a cross-sectoral priority area, building upon existing programming through child protection, education, and health. Globally, conflict, forced displacement, violence, poverty, and other adversities continue to increase MHPSS needs among children, adolescents, caregivers, and communities. While most individuals demonstrate resilience in the face of adversity, many experience significant psychological distress or longer-term mental health conditions following exposure to severe stressors. Mental health challenges can affect functioning across multiple domains, including learning, relationships, caregiving, social participation, and livelihoods. Yet access to quality mental health care remains limited globally due to significant workforce shortages and insufficient integration of MHPSS services across systems and sectors. Expanding access to quality MHPSS therefore requires strengthening the capacity and competency of a diverse workforce across sectors including health, education, and child protection. With appropriate training, supervision, and systems support, professionals and non-specialists can effectively deliver evidence-informed MHPSS interventions and contribute to more accessible and sustainable systems of care.</p><p>The Europe and Central Asia (ECA), Middle East and North Africa (MENA) regional grouping for the multisectoral mental health and psychosocial support (MHPSS) programme under UNICEF s Mental Health Leadership Team (MHLT) engages a large number of Country Offices with diverse needs and contexts. Across ECA, UNICEF is responding to increasing demand from governments and Country Offices for technical support on child and adolescent mental health and psychosocial wellbeing. The extension of the Ukraine emergency continues to generate substantial MHPSS needs among children and families remaining in Ukraine and displaced populations across neighboring countries. Simultaneously, mixed migration flows, evolving regional policy contexts including implementation of the EU Pact on Migration and Asylum, and ongoing humanitarian crises across the region have heightened the need for strengthened MHPSS responses and systems. In addition, political momentum and investment opportunities for child and adolescent mental health have increased substantially, including growing attention from governments, European institutions, and private-sector partners. UNICEF is increasingly requested to provide strategic technical support to strengthen national systems and services. These evolving demands underscore the need for stronger regional coordination, technical assistance, knowledge exchange, and workforce strengthening mechanisms. Leveraging UNICEF's convening role and technical leadership, the Mental Health Leadership Team (MHLT) seeks to support system-level strengthening through multisectoral approaches that modernize MHPSS within health, child protection, education, and social service systems. </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: Masters Degree in Psychology, Mental Health and Psychosocial Support, Clinical Social Work, Neurosciences and other relevant fields of work.</li><li>Work Experience: Minimum A minimum of 8 years experience in Mental Health and Psychosocial Support for children and families is required.</li><li>Experience providing MHPSS technical support in Europe and Central Asia context is required.</li><li>Language requirement: Fluency in English is required.</li><li>Desirables: Relevant experience in technical MHPSS programme development and implementation within UNICEF is strongly desired.</li><li>Experience in both development and humanitarian emergency contexts is considered a strong advantage.</li><li>Experience supporting the integration of MHPSS across sectors, conducting multisectoral coordination, and facilitating multisectoral initiatives is strongly desired.</li></ul>
<p>You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.</p><p>What's in it for you:</p><ul><li>Employee discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul><p>What you will be doing:</p><ul><li>Clean all assigned guestrooms to standard</li><li>Take initiative to add a personalized experience for the guest</li><li>Take ownership of guests privacy and belongings, while ensuring exceptional service</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Warm and caring personality; previous housekeeping experience is an asset</p><p>Ability to anticipate and focus attention on guest needs, being professional and welcoming</p><p>Excellent organizational skills and time management</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.</p><p>What s in it for you:</p><ul><li>Employee discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul><p>What you will be doing:</p><ul><li>Clean all assigned guestrooms to standard</li><li>Take initiative to add a personalized experience for the guest</li><li>Take ownership of guests privacy and belongings, while ensuring exceptional service</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Warm and caring personality; previous housekeeping experience is an asset</li><li>Ability to anticipate and focus attention on guest needs, being professional and welcoming</li><li>Excellent organizational skills and time management</li></ul><p></p></section>