E-marketing Jobs in Jordan

<p><h4>Job summary</h4> <p>Functions as the strategic business leader of the property's hotel operations. Areas of responsibility may include front office, recreation/health club, housekeeping, and laundry. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures hotel operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues, maximizes the financial performance of the department, and develops positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in business administration, hotel and restaurant management, or related major; 4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li> <li>4-year bachelor's degree in business administration, hotel and restaurant management, or related major; 2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing profitability</strong></p> <ul> <li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li> <li>Analyzes service issues and identifies trends.</li> <li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li> <li>Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li> </ul> <p><strong>Managing revenue goals</strong></p> <ul> <li>Monitors hotel operations sales performance against budget.</li> <li>Reviews reports and financial statements to determine hotel operations performance against budget.</li> <li>Coaches and supports operations team to effectively manage occupancy and rate, wages, and controllable expenses.</li> <li>Reviews the wage progress report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.</li> </ul> <p><strong>Leading operations and department teams</strong></p> <ul> <li>Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.</li> <li>Develops systems to enable employees to understand guest satisfaction results.</li> <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li> </ul> <p><strong>Managing the guest experience</strong></p> <ul> <li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li> <li>Creates an atmosphere in all rooms and food and beverage areas that meets or exceeds guest expectations.</li> </ul> <p><strong>Managing and conducting human resources activities</strong></p> <ul> <li>Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</li> <li>Ensures employees are treated fairly and equitably.</li> <li>Ensures that regular, ongoing communication is happening in operations (e.g., pre-shift briefings, staff meetings).</li> <li>Fosters employee commitment to providing excellent service, participates in daily stand-up meetings, and models desired service behaviors in all interactions with guests and employees.</li> <li>Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</li> <li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li> <li>Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns.</li> <li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs), and supports the peer review process.</li> <li>Conducts annual performance appraisal with direct reports according to standard operating procedures.</li> <li>Champions change, ensures brand and regional business initiatives are implemented, and communicates follow-up actions to team as necessary.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p></p><p></p>

<p><h4>Position summary</h4> <p>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).</p> <p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

<p><h4>Position summary</h4> <p>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).</p> <p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

<p><h4>Position summary</h4> <p>Contact appropriate individual or department (e.g., sales, data administration, accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally.</p> <p>Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support sales and marketing (e.g., filing, sending emails, typing, faxing).</p> <p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

<p><h4>Position summary</h4> <p>Contact appropriate individual or department (e.g., sales, data administration, accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally.</p> <p>Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support sales and marketing (e.g., filing, sending emails, typing, faxing).</p> <p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

<br>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.<br>At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling.<br>UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.<br>Visit our website to learn more about what we do at UNICEF.<br>For every child, the right to Safety.<br>How can you make a difference?<br>This assignment aims to support the establishment and operationalization of the Secretariat of the Leadership Council on Disability-Inclusive Education by providing technical expertise and coordination capacity. The consultant will help coordinate Leadership Council activities, partnerships, meetings, and advocacy efforts; contribute to the development of policy, technical, and advocacy outputs; and support the implementation of evidence-based approaches to advance inclusive education globally. Additionally, the assignment aims to strengthen collaboration among key stakeholders, facilitate the translation of global commitments into concrete education system reforms, and provide technical advisory support to selected UNICEF country offices as required.<br>If you would like to know more about this consultancy, please review the complete Terms of Reference here: TMC0005931 ToR.pdf<br>Minimum requirements:<br>• Education:<br>• Advanced degree in relevant field, preferably inclusive or special education, international education, human development or social sciences, economics.<br>• Work Experience:<br>• 8 years of progressively responsible professional experience in the field of international disability-inclusion, disability-inclusive education, or related areas with demonstrated understanding of systems-level reform, CRPD-compliant approaches, policy implementation, and regional/global disability and/or inclusive education agendas.<br>• Demonstrated experience drafting high-quality technical, policy, advocacy, and reporting documents for diverse audiences, including senior stakeholders.<br>• Partnerships: Demonstrated experience coordinating complex multi-stakeholder partnerships involving governments, international organizations, donors, technical partners, OPDs, and civil society actors.<br>• Synthesis: Demonstrated ability to synthesize complex political, partnership, and technical discussions into clear next steps, decision points, recommendations, and high-quality written outputs with minimal supervision.<br>• Coordination: Demonstrated experience supporting Secretariat functions, including managing multi-country or multi-partner workplans, meeting preparation and documentation, progress tracking, and follow-up across multiple workstreams.<br>• Previous UNICEF experience at regional or global level is strongly preferred.<br>• Language requirement:<br>• Excellent written and verbal communication skills in English with strong attention to detail.<br>• Working proficiency in other UN languages an asset.<br>Skills:<br>• Strong analytical and strategic judgment, with ability to synthesize complex information and identify implications across workstreams.<br>• Leadership and initiative in driving multiple workstreams forward simultaneously, exercising sound judgment, meeting deadlines, and proactively flagging risks, blockers, or decisions needed.<br>• Proficiency in developing polished presentations and written materials (e.g., PowerPoint, Canva).<br>For every Child, you demonstrate...<br>UNICEF s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values<br>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone , irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.<br>UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF . Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.<br>UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.<br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Sales Executive you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility under the general guidance and supervision. The role involves generating and maintaining customers of defined accounts and areas through sales activities like face to face sales calls, telephone calls or entertainment and will include key responsibilities such as:<br><br>• Maintain a high level of exposure for the hotel through direct sales<br>• Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts’ managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity<br>• Implement and execute all sales objectives and action plans to reach and exceed targets set<br>• Solicit and serve transient and group business and meetings<br>• Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible<br>• Ensure comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policies<br>• Formulate corporate offer letters and yearly contracts and any other required business correspondence<br>• Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and / or direct mail</p> </div>

<ul><li>Identify and cultivate new business opportunities through market analysis, lead generation, and strategic partnerships to expand market reach.</li><li>Develop and execute sales strategies and plans to achieve revenue targets, focusing on specific product lines or geographic regions.</li><li>Manage the entire sales cycle, from prospecting and initial contact to closing deals and onboarding clients, ensuring a smooth customer experience.</li><li>Build and maintain strong relationships with key clients, understanding their needs and providing tailored solutions to foster customer loyalty.</li><li>Conduct market research and competitor analysis to identify trends and opportunities, adapting sales strategies accordingly.</li><li>Prepare and deliver compelling sales presentations, proposals, and contracts to potential clients, highlighting the value proposition.</li><li>Negotiate contracts and close deals, ensuring favorable terms for the company while meeting client expectations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A Bachelor's degree in Business Administration, Marketing, or a related field is preferred, providing a strong foundation for business acumen.</li><li>Possess at least 5 years of proven experience in business development, sales, or a related role, demonstrating a track record of success.</li><li>Experience in the [Specific Industry] industry is highly desirable, showcasing industry-specific knowledge and network.</li><li>Excellent communication, negotiation, and presentation skills, enabling effective interaction with clients and stakeholders.</li><li>Demonstrated ability to build and maintain strong client relationships, fostering trust and loyalty.</li><li>A proactive and results-oriented individual with a strong ability to work independently and as part of a team.</li></ul>

<p>The HR Manager will support the day-to-day delivery of HR services for MELA, including recruitment, onboarding, personnel files, timesheets, leave administration, consultant invoicing, performance management, and compliance with HR policies. The HR Manager will work closely with project staff, Finance and Operations, and the MSI Home Office and will report to the Senior Finance and Operations Manager. This is a full-time, Amman-based role with a period of performance from September 2026 September 2027.</p><h4>Essential Job Functions:</h4><p>The following duties are considered essential to the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:</p><ul><li>Coordinate the recruitment and onboarding of project employees and consultants, including reference checks, salary verification, and completion of required forms.</li><li>Maintain complete and up-to-date electronic personnel and consultant files in Egnyte.</li><li>Ensure timesheets are accurately completed, approved, and submitted on time.</li><li>Process staff leave requests and maintain an accurate and current leave tracker.</li><li>Monitor employee and consultant agreement periods and coordinate required modifications or extensions with the MSI Home Office.</li><li>Prepare and verify HR information required by Finance for monthly payroll, income tax, social security, medical insurance, and other benefits.</li><li>Coordinate with employer-of-record service providers regarding contracts, payroll, benefits, leave, and other routine HR matters.</li><li>Review short-term consultant invoices and supporting documentation before submission to Finance for payment.</li><li>Coordinate probationary, mid-year, and annual performance appraisals and maintain the related records.</li><li>Support the consistent application of project HR policies and applicable labor laws.</li><li>Assist expatriate staff with visas, work permits, residency, relocation, and settlement in Jordan.</li><li>Respond to routine employee questions and refer sensitive or complex HR matters to the Senior Finance and Operations (SFO) Manager or Home Office.</li><li>Promote a respectful, inclusive, and collaborative work environment.</li><li>Perform other related HR and administrative duties as assigned by the SFO.</li></ul><p>The expected work week is from Sunday to Thursday, 40 hours per week. This position is required to be in the office Sunday Thursday. This arrangement is subject to review and may change at the company s discretion.</p><p>Life at Tetra Tech: The perks of working at Tetra Tech include:</p><ul><li>Comprehensive and market-competitive benefits.</li><li>Merit-based financial rewards.</li><li>Flexibility and company-wide commitment to work/life balance.</li><li>Collaborative team atmosphere that values the contributions of all employees.</li><li>Learning and development opportunities for ongoing professional growth.</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Required Qualifications:</h4><ul><li>Bachelor 's degree in human resources, business administration, or a related field.</li><li>At least five years of relevant HR experience, preferably with an international organization or donor-funded project.</li><li>Knowledge of Jordanian labor law and standard HR practices.</li><li>Experience with recruitment, personnel administration, payroll inputs, leave, and performance management.</li><li>Strong organizational, communication, and interpersonal skills.</li><li>Ability to maintain confidentiality and manage sensitive personnel information.</li><li>Proficiency in Microsoft Office and electronic document-management systems.</li><li>Professional proficiency in Arabic and English.</li></ul><h4>Physical Requirements:</h4><p>Prolonged periods sitting or standing at a desk and using a computer.</p><h4>Work Environment / Environmental Factors:</h4><p>This position has no work or environmental factors outside of a standard office environment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Recommends follow-up action for security breaches.<br>• Conducts investigation of all losses of property assets and refers to proper management for disposition.<br>• Deploys security staff to effectively monitor and protect property assets.<br>• Complies with all Corporate Security safety and security management guidelines and procedures.<br>• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.<br>• Conducts periodic patrols of entire property and parking areas.<br>• Recognizes success across areas of responsibility.<br>• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<br>• Implements action plans to monitor and control risk.<br>• Keeps abreast of local criminal activity as it may impact property.<br>• Maintains required reports and documentation regarding patrols of property and parking areas.<br>• Inspects all security equipment and ensures it is fully functioning.<br>• Provides means for obtaining necessary medical attention on a timely basis.<br>• Conducts hourly employee performance appraisals according to Standard Operating Procedures.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Maintains first aid and CPR certifications required for Security officers.<br>• Implements local authority requirement for security and safety.<br>Leading Security Teams<br>• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>Providing and Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Meets quality standards and customer expectations on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Conducting Human Resources Activities<br>• Assists in minimizing cost of accident claims through aggressive claims management.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Strives to improve service performance.<br>• Administers property policies fairly and consistently.<br>Additional Responsibilities<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Develops and maintains a working relationship with local law enforcement authorities.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Provides guidance in setting health and safety policies and standards.<br>• Coordinates with Event Sales for VIP escort and media control for large events.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Description</h4> <p>Own and execute the cards product roadmap by leading the end-to-end development of card products. This includes:</p> <ul> <li>Designing comprehensive business requirements documents (BRDs) and collaborating on UI/UX to effectively communicate card product concepts to stakeholders across technology, operations, and business teams.</li> <li>Identifying and documenting card-specific technical and business requirements covering systems such as the card management system (CMS), mobile app, core banking/wallet, and payment schemes and translating them into clear deliverables for technical teams.</li> <li>Managing card product performance analysis, issue troubleshooting (including decline rates, authorization failures, and dispute trends), and executing continuous improvement initiatives.</li> <li>Supporting the QA team in preparing and executing test cases that cover the full card flow.</li> <li>Leading cross-functional collaboration across customer care, sales, compliance, and technology to ensure successful card product launches and ongoing lifecycle management.</li> <li>Managing the product backlog, sprint planning, and release coordination to ensure timely and quality delivery of card product initiatives.</li> </ul> <h4>Requirements</h4> <ul> <li>Conduct market research on card trends such as contactless, tokenization, virtual cards, installment plans, and rewards to identify growth opportunities and inform penetration strategies.</li> <li>Analyze competitor card offerings across features, fees, credit limits, and UX to assess the company's competitive position.</li> <li>Gather customer feedback from care, sales, and user research to identify friction points across the card journey and translate them into prioritized functional requirements.</li> <li>Define technical requirements for prepaid and credit card initiatives, ensuring correct integration with card management system, core banking/wallet, mobile app, credit engine, and payment schemes.</li> <li>Develop concepts for new card features and communicate requirements to all concerned teams.</li> <li>Lead UAT for card releases, covering the full transaction lifecycle: authorization, clearing, settlement, chargebacks, balance and credit limit enforcement, card management, and card expiry.</li> <li>Ensure all card initiatives comply with scheme rules, consumer regulations, and central bank requirements, in coordination with all relevant stakeholders.</li> <li>Provide sales and customer care with training and direction on card features, issuance, credit limit management, billing, dispute handling, and card controls.</li> <li>Monitor cards KPIs and deliver periodic performance reports with gap analysis and recommendations.</li> <li>Perform other duties as assigned by the direct manager.</li> </ul> <h4>Qualifications and Education Requirements</h4> <ul> <li>Bachelor’s degree in business administration, marketing, information technology, business information systems, management information systems, engineering, or a related field.</li> <li>4–6 years of product management experience, with at least 2 years directly managing prepaid and/or credit card products within a fintech, bank, or mobile money environment.</li> <li>PMI-ACP, CSM, or PSM (one required).</li> <li>PSPO or CSPO (preferred).</li> </ul> <h4>Benefits</h4> <ul> <li>Stakeholder management and cross-functional collaboration.</li> <li>Data analysis and KPI-driven decision making.</li> <li>Written and verbal communication across technical and business audiences.</li> <li>Attention to detail in compliance-sensitive environments.</li> <li>Ownership mentality with a bias toward action.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Own and execute the cards product roadmap by leading the end-to-end development of card products. This includes:</p> <ul> <li>Designing comprehensive business requirements documents (BRDs) and collaborating on UI/UX to effectively communicate card product concepts to stakeholders across technology, operations, and business teams.</li> <li>Identifying and documenting card-specific technical and business requirements covering systems such as the card management system (CMS), mobile app, core banking/wallet, and payment schemes and translating them into clear deliverables for technical teams.</li> <li>Managing card product performance analysis, issue troubleshooting (including decline rates, authorization failures, and dispute trends), and executing continuous improvement initiatives.</li> <li>Supporting the QA team in preparing and executing test cases that cover the full card flow.</li> <li>Leading cross-functional collaboration across customer care, sales, compliance, and technology to ensure successful card product launches and ongoing lifecycle management.</li> <li>Managing the product backlog, sprint planning, and release coordination to ensure timely and quality delivery of card product initiatives.</li> </ul> <h4>Requirements</h4> <ul> <li>Conduct market research on card trends such as contactless, tokenization, virtual cards, installment plans, and rewards to identify growth opportunities and inform penetration strategies.</li> <li>Analyze competitor card offerings across features, fees, credit limits, and UX to assess the company's competitive position.</li> <li>Gather customer feedback from care, sales, and user research to identify friction points across the card journey and translate them into prioritized functional requirements.</li> <li>Define technical requirements for prepaid and credit card initiatives, ensuring correct integration with card management system, core banking/wallet, mobile app, credit engine, and payment schemes.</li> <li>Develop concepts for new card features and communicate requirements to all concerned teams.</li> <li>Lead UAT for card releases, covering the full transaction lifecycle: authorization, clearing, settlement, chargebacks, balance and credit limit enforcement, card management, and card expiry.</li> <li>Ensure all card initiatives comply with scheme rules, consumer regulations, and central bank requirements, in coordination with all relevant stakeholders.</li> <li>Provide sales and customer care with training and direction on card features, issuance, credit limit management, billing, dispute handling, and card controls.</li> <li>Monitor cards KPIs and deliver periodic performance reports with gap analysis and recommendations.</li> <li>Perform other duties as assigned by the direct manager.</li> </ul> <h4>Qualifications and Education Requirements</h4> <ul> <li>Bachelor’s degree in business administration, marketing, information technology, business information systems, management information systems, engineering, or a related field.</li> <li>4–6 years of product management experience, with at least 2 years directly managing prepaid and/or credit card products within a fintech, bank, or mobile money environment.</li> <li>PMI-ACP, CSM, or PSM (one required).</li> <li>PSPO or CSPO (preferred).</li> </ul> <h4>Benefits</h4> <ul> <li>Stakeholder management and cross-functional collaboration.</li> <li>Data analysis and KPI-driven decision making.</li> <li>Written and verbal communication across technical and business audiences.</li> <li>Attention to detail in compliance-sensitive environments.</li> <li>Ownership mentality with a bias toward action.</li> </ul></p><p></p>

<p>Organizational Context and Scope</p><p><br></p><p>Under the overall supervision of the Head of Programme, the direct supervision of the Common Pipeline Coordinator, the Programme Associate will support IOM’s Gaza response activities under the Common Pipeline, as per the tasks below:</p><p><br></p><p>Responsibilities</p><p>Assist in the implementation and monitoring of project activities.&nbsp;</p><p><br></p><p>Retrieve, compile, summarize, analyse, and present information/data on specific project topics and partner allocations.</p><p><br></p><p>Monitor budget; verify availability of funds; obtain necessary approval and update budget related information.&nbsp;</p><p><br></p><p>Act as focal point for administrative coordination of project implementation, involving extensive liaison with diverse organizational units and external parties to initiate requests, obtain necessary clearances, process and follow-up on administrative actions, etc.</p><p><br></p><p>Draft status reports, identifying shortfalls in delivery, bring them to the attention of the supervisor and suggest remedial actions.</p><p><br></p><p>Draft correspondence on project issues; prepare and update reports, briefing notes, graphics, statistical tables, presentation and other forms of documentation.&nbsp;</p><p><br></p><p>Respond to complex information requests and inquiries; set up and maintain files/records; organize meetings, workshops and training sessions;&nbsp;</p><p><br></p><p>Participate in meetings and conferences; assist in coordinating implementation activities with local authorities, partners, United Nation agencies, intergovernmental and non-governmental organizations, donors and other stakeholders relevant to the project.&nbsp; &nbsp; &nbsp; &nbsp;</p><p><br></p><p>Assist in monitoring work of implementing partners and report non-compliances to the supervisor.&nbsp;</p><p><br></p><p>Perform other related duties as assigned.</p><p>&nbsp;</p><p><br></p><p>Qualifications</p><p>Required Qualifications and Experience</p><p><br></p><p>Education</p><p><br></p><p>School diploma with five years of relevant experience; or,</p><p><br></p><p>Bachelor’s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with three years of relevant professional experience.</p><p><br></p><p>Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p><br></p><p>Experience</p><p><br></p><p>Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations;</p><p><br></p><p>Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,</p><p><br></p><p>Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.&nbsp;</p><p><br></p><p>Skills</p><p><br></p><p>Experience working in the humanitarian context, within the Cluster system, and in SNFI is an advantage;</p><p><br></p><p>Experience with organizing, analyzing, and reporting data associated with implementing activities;</p><p><br></p><p>Experience communicating and collaborating with partners, coordination groups, and support departments.</p><p><br></p><p>Languages</p><p><br></p><p>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).</p><p><br></p><p>For this position, fluency in English is required (oral and written).</p><p><br></p><p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p><br></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p><strong>Org. Setting and Reporting</strong> UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. Supervisor: The incumbent reports to the Warehousing Officer. Supervisees: Not applicable.</p><p><strong>Responsibilities</strong> Supervises the receipt and custody of all goods, commodities, and equipment, stored in the assigned warehouse; maintains up to date stock control records with particular attention to the accurate recording of goods receipts, stock on hand, and oversees correct prompt input into the ERP system. Oversees accurate processing of ERP transactions in regard to goods receipts, issuance, stock transfer, deliveries and other related processes in order to maintain up to date ERP records of physical status of goods in the warehouse; prepares appropriate supply documentation; conducts regular spot checks to ensure the accuracy of ERP stock data. Issues all commodities as required by the Warehousing Officer. Supervises warehouse staff assigned permanently or temporarily while performing their duties in the assigned warehouse, ensures their safety measures are followed and monitors access authorization for security purposes. Similarly supervises and manages the activities of contractor staff who may be present in the warehouse to make deliveries or collections of goods and make sure that UNRWA warehouses adhere to safety and security regulations are fully fulfilled by all staff. Is responsible for the management of the facilities assigned. This include monitoring and implementing infrastructure repairs and upgrades, ensuring that assigned warehouse equipment and safety and security infrastructure is operational and effective, and ensuring that the facilities are maintained in a clean and hygienic state at all times. Ensures timely loading and off-loading of trucks received and dispatched to various locations. Performs other duties as may be assigned by the supervisor.</p><p><strong>Competencies</strong> UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Applying Technical Expertise Planning and Organizing Following Instructions and Procedures Analyzing Learning and Researching</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Successful completion of secondary education.</li><li>Diploma in business and office practice or other related discipline.</li><li>At least five years experience in storekeeping or logistics functions.</li></ul>

<h3>KEY RESPONSIBILITIES</h3>Oversee and manage all food and beverage operations across outlets, ensuring high service standards, consistency, and guest satisfaction. Lead day-to-day operations of restaurants, bars, and events, ensuring smooth service flow and operational efficiency. Develop and implement menus, concepts, and service standards in collaboration with the Executive Chef and hotel leadership. Monitor food and beverage costs, labor productivity, and inventory levels to achieve budgeted targets and maximize profitability. Prepare operational reports, forecasts, and performance analyses, identifying opportunities for improvement. Ensure compliance with health, safety, hygiene, and food safety regulations at all times. Recruit, train, schedule, and motivate the F&amp;B team, fostering a positive culture of teamwork and continuous development. Coordinate with suppliers and vendors, managing procurement, quality standards, and cost control. Support pre-opening activities, including outlet setup, SOP development, team training, and soft-opening execution. Collaborate closely with Rooms, Sales &amp; Marketing, and Finance teams to enhance the overall guest experience.<p><strong>Desired Candidate Profile</strong></p><h3>EXPERIENCE &amp; SKILLS</h3>Bachelor's degree in Hospitality Management, Business Administration, or a related field. Minimum of 5 years of progressive experience in food and beverage operations, with at least 2 years in a managerial role. Pre-opening or new outlet launch experience is a strong advantage. Strong leadership, communication, and team management skills. Solid understanding of F&amp;B cost control, budgeting, inventory management, and operational KPIs. Hands-on, guest-focused, and results-driven approach with strong attention to detail. Fluent in English and Arabic.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Business Support Systems Associate supports the development, maintenance, and monitoring of core financial systems and data platforms.<br> The role involves assisting in database operations, system integrations, reporting, and daily operational support to ensure system stability, data accuracy, and business continuity.<br> Responsibilities Assist in managing and supporting core systems, including database operations and application services.<br> Execute SQL queries and support data extraction, validation, and analysis tasks.<br> Monitor system performance, troubleshoot issues, and escalate incidents when required.<br> Support daily operational activities such as transaction monitoring and reporting.<br> Participate in system releases, testing, and deployment activities.<br> Support integrations with external systems and APIs (e.<br>g., payment systems, reporting platforms).<br> Collaborate with internal teams (IT, Operations, Finance, Marketing) to support business requirements.<br> Document processes, procedures, and technical configurations.<br> Assist in maintaining dashboards and reports for business and operational insights.<br> Ensure compliance with security, data protection, and operational standards.<br> Bachelor’s degree in computer science, Information Systems, or related field.<br> 1-3 years of experience in business support systems, IT support, or related roles.<br> Basic knowledge of SQL and relational databases (preferably Oracle).<br> Understanding of system operations, APIs, and data flows.<br> Familiarity with Linux/Unix operating systems and basic command-line usage.<br> Eligible to work in Jordan.<br> Preferred Experience Exposure to financial systems, payment platforms, or telecom environments.<br> Basic understanding of reporting tools or dashboards.<br> Familiarity with monitoring tools or job schedulers (e.<br>g., Jenkins).<br></span> </div>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <ul> <li>Build and maintain supplier/retailer relationships in order to build a strong working relationship</li> <li>Cascade targets to sales team leads</li> <li>Handle and respond to existing products queries from clients quickly, effectively and accurately</li> <li>Provide customers with the appropriate selection, sampling of products in response to their inquiries and provide quotations accordingly</li> <li>Anticipate the clients’ needs and provide appropriate solutions to meet these needs</li> <li>Facilitate prospecting of new clients to identify and develop new accounts</li> <li>Introduce the company’s profile and communicate the selection of products available</li> <li>Support in increasing the sales and following up on orders, stock and deliveries</li> <li>Oversee collection of receivables in timely fashion</li> <li>Provide market feedback to the commercial team regarding movement of goods / brands</li> <li>Coordinate with the marketing team on the budget requirements and limits</li> <li>Coordinate with sales team to ensure quality and accuracy of merchandising</li> <li>Keep abreast of the market conditions and trends in the field pertinent to brands / products</li> <li>Support the team with new product launch strategy and information</li> <li>Liaise with rewards and people partner to design updated commission schemes</li> <li>Participate in relevant projects and community activities as and when needed</li> <li>Develop and motivate team members to ensure transfer of know-how and continuous positive work environment</li> <li>Assign individual objectives for employee performance management purposes, manage performance, empower team, and provide formal and informal feedback in order to support professional development and maximize performance</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Minimum 8 years of relevant experience within the realm of luxury fashion brands</li> <li>Proficiency in English with fluency in Arabic</li> <li>Strong leadership capabilities</li> <li>An intuitive ability to anticipate and address customer needs</li> <li>Proactive monitoring of industry trends and competition to uphold optimal customer satisfaction levels</li> <li>Willingness to adapt work methods for enhanced performance</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities</p><p>Build, maintain, and iterate on complex financial models (3-statement models, LTV/CAC, cohort analysis, and pricing models)</p><p>Assist in the annual budgeting and rolling forecast processes. Track actuals versus forecasts and uncover the "why" behind the variances.</p><p>Extract and analyze large datasets to identify trends in user behavior, unit economics, and operational efficiency.</p><p>Partner with Product, Growth, and Engineering teams to evaluate the financial impact of new product launches, market expansions, or marketing campaigns.</p><p>Help prepare pitch decks, investor updates, and monthly KPI dashboards for the executive team and board of directors.</p><p>Automate and streamline reporting workflows using modern finance and BI tools.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1 3 years of experience in investment banking, top-tier management consulting, private equity, or a strategic finance/FP&amp;A role at a high-growth startup.</p><p>Elite-level Excel skills. You don't use the mouse, and your models are clean, scalable, and dynamic.</p><p>Strong proficiency in SQL and experience with BI tools (e.g., Tableau, Looker, Metabase). Python/R is a massive plus.</p><p>Bachelor s degree in finance, Economics, Mathematics, Engineering, or a related quantitative field.</p><p>A strong foundational understanding of fintech business models (SaaS, transaction volume, lending, etc.) and a genuine curiosity about the industry.</p><p></p></section>

<p>Starting position: 8th November 2026<br> <br> Duration : Fixe-term Contract (12 Month Duration)<br> <br> Rate of activity : 100%<br> <br> Place of work : MENA Regional Office - Amman, Jordan<br> <br> <br>  Deadline for applications: Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.<br> <br> Terre des hommes (Tdh) :<br> <br> The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.&nbsp;</p> <p>Context :<br> <br> Terre des hommes Lausanne (Tdh), founded in 1960, is Switzerland's largest children's rights organisation. Tdh is dedicated to making meaningful and lasting changes in the lives of children and young people, especially those who are most at risk. Tdh is active in some thirty countries, in humanitarian and development contexts. In the Middle East and North Africa ( MENA) , Tdh intervenes directly in 7 countries: Afghanistan, Egypt, Iraq, Jordan, Lebanon, Palestine and Syria.<br> <br> Main responsibilities:<br> <br> More specifically, the officer :</p> <ul> <li> <p>Supports the identification and tracking of funding opportunities relevant to Tdh programmes in the MENA region.</p> </li> <li> <p>Supports the development of project proposals, including compliance with donor requirements, action plans, writing, and registration/submission on donor platforms.</p> </li> <li> <p>Ensures that grants and funding information in Engage360 (Tdh's internal system) is regularly updated and accurate and follows up with relevant teams to ensure completeness of information.</p> </li> <li> <p>Supports the coordination of internal and external reporting.</p> </li> <li> <p>Supports internal coordination and information sharing related to regional grants and fundraising activities.</p> </li> <li> <p>Supports donor and partner engagement, including the preparation of fundraising materials (e.g. updates, success stories) and partnership-related documentation.<br> <br> <br> **The full Job Description will be shared with shortlisted candidates.**<br> <br> Profile :<br> Under the supervision of the Regional Fundraising Advisor, the Grants &amp; Fundraising Officer supports the Regional Office and country teams in the implementation of grants and fundraising activities across the MENA region. The role contributes to fundraising and grant-related processes, from opportunity tracking to proposal development and donor reporting, while supporting the unit's donor engagement and partnership efforts across the region.<br> <br> Education : Master's degree / Equivalent degree from a university / Recognized school in international development, social sciences / development studies or any other related field.<br> <br> Experience / Skills :<br> <br> · Minimum 2 years of relevant experience in an NGO, international organization or similar environment, preferably in grants, fundraising, proposal development or related functions.</p> <p>· Experience using CRM, grants management or similar information management systems is an asset.<br> <br> Languages :<br> <br> Fluency in Arabic is required.</p> </li> <li> <p>Excellent written and spoken English is required.</p> </li> <li> <p>French is an asset.<br> <br> IT knowledge :<br> <br> Proficiency in Microsoft Office applications.<br> &nbsp;</p> </li> </ul> <p>Tdh General Code of Conduct and Ethical Policies&nbsp;&nbsp;:</p> <ul> <li> <p>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</p> </li> <li> <p>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</p> </li> <li> <p>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</p> </li> <li> <p>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</p> </li> <li> <p>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</p> </li> </ul> <p>Procedure:<br> <br> Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br> <br> References :<br> <br> Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>

<p>The GIZ Jordan Project <strong>“Improved Governance for the Support of Reform Projects in Jordan”</strong><strong> (PARtner II)</strong><strong>” </strong>is seeking to hire a&nbsp;“<strong>Public Administration Advisor</strong>”&nbsp;based in Jordan- for full-time base employment.</p> <p>The project&nbsp;“Improved Governance for the Support of Reform Projects in Jordan” (PARtner II)&nbsp;is commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented from April 2026 to March 2030. The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH will implement the project on behalf of the German government, in partnership with the Prime Ministry of the Government of the Hashemite Kingdom of Jordan.</p> <p>The project builds on its predecessor “PARtner I” and enhances the capacities of the public administration in Jordan. Under the umbrella of the Public Sector Modernization Roadmap and the Economic Modernization Vision, it will continue to support the transformation of the public sector. Aiming at a more efficient, effective public administration which is responsive to citizens’ and businesses’ needs, as well as transparent, evidence-informed decision-making, this project delivers critical support to the wider Jordanian reform agenda.</p> <p><strong><u>Qualifications and specialist knowledge</u></strong></p> <ul> <li>University degree in Political Sciences, Public Administration, Economics, Social Sciences, Public Policy, or a comparable field​. An advanced degree is desirable.</li> <li>5 years of professional experience relevant to the duties.</li> <li>In-depth knowledge and practical experience in promoting innovation in the public sector, e.g. related to innovation structures, agile methods, innovation labs, or change management​.</li> <li>Experience in advising governmental institutions, ideally in the context of the ongoing Jordanian public administration reforms – particularly in the areas of service delivery modernization, human resource and organizational development, and quality management in the public sector​.</li> <li>Knowledge of up-to-date approaches to human resources development, including performance appraisal and competency development.​</li> <li>Practical experience in organizational development and in the planning and implementation of capacity development measures in the public sector​.</li> <li>Ability to strategically position reform and innovation topics within a development cooperation context.</li> <li>Strong ability to use ICT tools, and willingness to continuously upskill in the framework of GIZ’s further digitization.</li> <li>Proven ability to work in an intercultural context, ability to work in a politically sensitive context.</li> <li>Strong analytical and drafting skills.</li> <li>Excellent command of English and Arabic (spoken and written).</li> </ul> <p><strong><u>Main Responsibilities</u></strong>&nbsp;</p> <ul> <li>Lead the technical, content-related, and organizational implementation of all measures and activities of the Output “Public Service/Public Administration” &nbsp;independently, and in close coordination with external and internal stakeholders</li> <li>Provide technical and strategic advisory to governmental counterparts such as the Services and Public Administration Commission (SPAC), with a focus on SPAC’s extended mandate, organizational development, Human Resources management (performance management, competency-based recruitment, competency development), and innovation in the public sector in particular.​</li> <li>Identify needs, and plan and implement/steer relevant Capacity Development measures, in close cooperation with counterparts such as the Jordan Academy for Government Administration (JAGA).</li> <li>Identify international good practice, prepare lessons learnt, ensure institutional knowledge management, and promote technical exchange internally and externally.</li> <li>Provide support to, and lead independently where requested to, the project’s tasks related to monitoring, evaluation, accountability and learning, reporting, as well as communication and visibility​.</li> <li>Proactively establish and maintain contacts with stakeholders outside (e.g. governmental counterparts, experts and consultants, development partners and third parties) and within GIZ that are relevant to the implementation of the tasks.</li> <li>Provide strategic advisory to decision-makers on the positioning and thematic development of the development cooperation portfolio in the respective thematic area.</li> <li>Support the Head of Project and the other technical staff of the project in the implementation of all other areas of the project.</li> </ul> <p><em>The brief profile is not intended to provide a full and complete description.</em></p> <p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p> <p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p> <p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p> <p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p> <p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>