E-marketing Jobs in Jordan
1605 Jobs Found
<p>Main Tasks: 1. Manage and implement mid-and short-terms local and export brand and corporate trade marketing plans. 2. Evaluation of effectiveness of the implemented BTL activities. 3. Development and implementation of budgets related to trade activities 4. Propose the development of innovative trade activities that will ensure customers attraction 5. The follow up of BTL material creation and production 6. Plan and manage sampling and tasting activities related to the company's products 7. Doing ROI analysis for the deals and spending made to outlets 8. Responsible for the proposition and implementation of outlet branding</p><p><strong>Desired Candidate Profile</strong></p><ul><li>The entry requirement for this position is a Degree in Marketing or Business management</li><li>Four (4) years relevant experience</li><li>Excellent oral and writing communication skills - English and Arabic</li><li>Proficiency Computer literate (World, Excel and PowerPoint .</li></ul>
<p><h4>About Jeeny</h4>
<p>Jeeny is a mobile application that eases daily commuting and transportation. Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions. At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.</p>
<h4>About the role</h4>
<p>We are looking for an experienced and strategically driven senior brand designer to join our in-house creative team. This role plays a key part in shaping and evolving Jeeny’s visual identity across Jordan and KSA, while leading the creative direction of campaigns, activations, performance marketing assets, and brand experiences.</p>
<p>The senior brand designer will be responsible for translating business objectives into visually compelling and culturally relevant creative outputs across digital, print, experiential, and in-app touchpoints, while maintaining consistency and strong brand standards.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead the visual identity and campaign design direction across awareness and performance campaigns, ensuring high-quality and consistent branding across all touchpoints.</li>
<li>Design optimized brand and performance assets for platforms such as Meta, TikTok, Snapchat, Google, and other digital channels, ensuring strong storytelling, visual hierarchy, and conversion-focused execution.</li>
<li>Develop and present creative concepts, moodboards, and visual directions for campaigns, activations, and branding initiatives before production begins.</li>
<li>Act as a brand guardian by reviewing and finalizing major branding assets, ensuring consistency, quality, and alignment with Jeeny’s visual identity.</li>
<li>Conceptualize and execute activations, event branding, sponsorships, booths, and experiential campaigns, including supporting print and digital collateral.</li>
<li>Design in-app branding assets including banners, seasonal campaigns, app visuals, and gamified experiences to support product and growth initiatives.</li>
<li>Collaborate cross-functionally with marketing, product, commercial, and internal stakeholders to understand project objectives and deliver effective branding solutions.</li>
<li>Stay up to date with creative trends, emerging technologies, regional market insights, and design innovations to continuously evolve Jeeny’s visual language.</li>
<li>Manage multiple branding and campaign projects simultaneously while ensuring timelines, consistency, and quality standards are maintained.</li>
<li>Conduct quality assurance across creative outputs to ensure all designs are polished, error-free, and aligned with brand guidelines.</li>
<li>Leverage AI-powered creative tools to improve ideation, design efficiency, moodboarding, concept generation, image exploration, iconography, and visual experimentation, while ensuring final outputs maintain high creative quality, strong brand standards, and human-led design judgment.</li>
<li>Explore and recommend emerging creative technologies and AI tools that can enhance workflows, reduce repetitive production time, and improve overall creative output without compromising brand consistency.</li>
<li>Lead the localization of creative concepts and visual executions for the KSA market, ensuring campaigns reflect local culture, audience behavior, trends, and seasonal relevance while maintaining consistency with Jeeny’s overall brand identity and business objectives.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in graphic design, visual communication, multimedia design, or a related field.</li>
<li>3+ years of experience in graphic design, branding, or visual communication.</li>
<li>Strong portfolio demonstrating expertise in brand campaigns, digital marketing creatives, visual identity systems, and activations.</li>
<li>Strong proficiency in Adobe Creative Suite, including Photoshop, Illustrator, InDesign, After Effects, and Premiere.</li>
<li>Strong understanding of branding, layout, typography, color theory, composition, and visual storytelling.</li>
<li>Ability to work across digital, print, and experiential design environments.</li>
<li>Strong communication and teamwork skills with the ability to collaborate across multiple stakeholders.</li>
<li>Experience managing multiple projects simultaneously in fast-paced environments.</li>
<li>Strong attention to detail and passion for high-quality creative execution.</li>
<li>Experience with motion graphics, illustration, or UI asset creation is considered a plus.</li>
<li>Understanding of performance marketing and digital campaign best practices is an advantage.</li>
<li>Experience using AI-powered creative tools such as Gemini, Adobe AI, Midjourney, Freepik AI, ChatGPT, or similar platforms to support ideation, visual generation, research, and workflow optimization.</li>
<li>Strong understanding of AI limitations within branding and campaign design, with the ability to refine, adapt, and elevate AI-generated outputs into polished, brand-ready creative work.</li>
</ul>
<h4>Benefits</h4>
<h4>Why join Jeeny?</h4>
<ul>
<li>Be part of one of the leading mobility platforms in the region.</li>
<li>Work on impactful campaigns and creative initiatives across multiple markets.</li>
<li>Collaborate with cross-functional teams in a dynamic and fast-paced environment.</li>
<li>Opportunity to shape and evolve a growing regional brand identity.</li>
<li>Career growth and professional development opportunities.</li>
</ul></p><p></p>
<p>As an Associate Publishing Manager at Tamatem, you will own the publishing strategy and execution for a live title or support an existing manager. This role sits at the intersection of marketing, community, and product, ensuring our games resonate with players, reach the right audiences, and achieve strong commercial performance. You will take responsibility for day-to-day publishing operations, GTM planning, and player engagement, working cross-functionally to ensure campaigns, liveops, and content align with both player needs and company goals.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Game Launch & GTM</strong> Drive go-to-market strategies for assigned titles, ensuring campaigns are localized, creative, and aligned with target player groups.</li><li><strong>Publishing Operations</strong> Own day-to-day publishing execution (liveops calendars, event launches, campaign tracking). Collaborate with external product managers or developers to ensure publishing plans complement in-game features and updates.</li><li><strong>Community & Player Insights</strong> Work with community managers to engage players and gather, structure and surfacing player feedback. Translate player insights into actionable publishing strategies.</li><li><strong>Market & Commercial Awareness</strong> Monitor competitor launches and market trends in the MENA region. Benchmarking features, pricing, and market trends. Support revenue optimization through pricing, promotions, and offer design.</li><li><strong>Cross-Functional Collaboration</strong> Align with UA, creative, localization, and product teams to deliver cohesive campaigns. Act as a point of contact between internal teams and external partners (where applicable).</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2 5 years of experience in game publishing, product marketing, or related roles.</li><li>Experience executing marketing or publishing campaigns for digital products, preferably mobile games.</li><li>Strong understanding of player behavior, market trends, and community dynamics in MENA.</li><li>Solid project management skills: ability to coordinate across multiple stakeholders and deliver on deadlines.</li><li>Someone who gets things done.</li><li>Bilingual in Arabic and English.</li></ul><p><strong>Core Competencies</strong></p><ul><li>Owns features or publishing areas within a product.</li><li>Collaborates across teams to shape publishing strategy and create marketing plans.</li><li>Analytical mindset; ability to track KPIs and adjust strategies based on data.</li><li>Takes initiative in driving GTM execution with measurable impact.</li><li>Builds solid understanding of game market performance and player needs.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary We're looking for a creative, detail-oriented Designer to join a well-known electric company. The successful candidate will develop high-quality visual content that supports the company's branding, marketing campaigns, product launches, and retail activities. The ideal candidate has a strong eye for design, excellent technical skills, and the ability to deliver creative solutions across digital and print platforms. Key Responsibilities Design creative marketing materials for digital, print, retail, and outdoor advertising campaigns. Develop visual assets for ATL, BTL, social media, website, email marketing, and e-commerce platforms. Create product packaging artwork, labels, manuals, and promotional materials while ensuring brand consistency. Design Point of Sale Materials (POSM), in-store displays, exhibition booths, and retail branding elements. Collaborate with the marketing team to translate campaign concepts into compelling visual designs. Prepare artwork files for print production and coordinate with external printing and production suppliers. Maintain and update brand guidelines to ensure consistent visual identity across all communication channels. Edit and retouch product images for catalogs, websites, social media, and advertising campaigns. Develop presentations, infographics, and visual reports for internal and external stakeholders. Stay up to date with design trends, consumer electronics market trends, and emerging creative technologies. Manage multiple design projects simultaneously while meeting deadlines and quality standards. Ensure all creative materials comply with company branding standards and technical specifications</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's or a diploma degree in Graphic Design, Visual Communication, Fine Arts, Multimedia Design, or a related field. 2 5 years of professional experience in graphic design, preferably within the consumer electronics, retail, or FMCG industry. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design tools. Experience in packaging design, print production, and digital content creation. Strong understanding of branding, typography, color theory, and layout principles. Knowledge of motion graphics, video editing, or UI/UX design is an advantage. Excellent communication and collaboration skills. Ability to manage multiple projects and meet tight deadlines in a fast-paced environment. Preferred Skills Experience designing for retail environments and e-commerce platforms. Knowledge of pre-press production and printing processes. Familiarity with photography, image retouching, and product visualization. Creative thinking with strong attention to detail and problem-solving skills.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Work Location<br>Jordan Field Office Department: Public Information Office (PIO), Front Office Supervisor: Public Information Officer / PIO Focal Point Travel: Travel within the Jordan Field Office area of operations, as required<br> Expected duration<br>6 Months - Extendable<br> Duties and Responsibilities<br>1. Content Creation and Social Media Support: ● Support the editing and scheduling of content for UNRWA Jordan's social media platforms (Facebook, X/Twitter). ● Assist in designing simple visuals, graphics, and posters using Canva or similar tools. ● Support basic photo and video editing for use across digital platforms. 2. Field and Event Support: ● Support the coverage of photographs and short videos during UNRWA activities, events, and field visits, as needed. 3. Research and Drafting Support ● Support research and background information gathering for stories, articles, and communication materials. ● Assist in drafting short-form content, captions, and internal updates under the guidance of PIO staff. 4. General and Administrative Support ● Support the organisation and maintenance of digital content files and media assets. ● Provide general administrative support to the PIO team, including scheduling, filing, and coordination tasks. ● Perform other duties as assigned by the Public Information Office team.<br> Qualifications/special skills<br>- Enrolled in or recently graduated (within the past 2 years) from a university degree programme in Communications, Media, Journalism, International Relations, Public Relations, Marketing, or related field. - No prior professional experience required; prior coursework, volunteer experience, or internships in communications, social media, or content creation is an asset. - Basic familiarity with social media platforms and content creation tools (e.g., Canva) is preferable. Interest in humanitarian, development, or UN-related work is desirable.<br> Languages<br>● Good written and spoken command of English is required. ● Working knowledge of Arabic is desirable.<br> Additional Information<br>Background: UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to aid and protection to a population of 5.7 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is funded almost entirely by voluntary contributions. The Jordan Field Office (JFO) operates within a dynamic environment, hosting over 2.4 million registered Palestine refugees and providing humanitarian and development services to more than 500,000 Palestine Refugees across 10 official camps in the Kingdom. The Public Information Office (PIO) plays a central role in ensuring transparent, proactive, and targeted communication with the refugee community, international donors, local media, and staff. Under the overall guidance of the PIO team, the intern will provide broad-based support across the full range of the office's day-to-day communications work — from content creation and social media support to event coverage, research, and administrative assistance — gaining hands-on exposure to public information and communications work within a humanitarian and UN context. General information: UNRWA personnel, including interns, are expected to uphold the highest standards of integrity, neutrality and impartiality always. This includes respect for, and commitment to, human rights, diversity, non-violent means of dealing with all kinds of conflict and non-violence against children. Only people who fully and unconditionally commit to these values should consider applying for UNRWA positions. UNRWA is a non-smoking work environment. Competencies: UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. ● Respect for Diversity and adaptability ● Willingness to learn and take initiative in a fast-paced, dynamic environment ● Ability to establish and maintain effective working relations with colleagues in a team environment ● Strong organizational skills and attention to detail ● Good computer skills (including Word, Excel, PowerPoint and Outlook) APPLICATION PROCESS The motivation letter must include: •Explain your interest in UNRWA and why you are the best candidate for this specific internship. • Due to the high volume of applications received, ONLY shortlisted candidates will be contacted for further selection process<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program </span><span > </span></p>
<p ><span >The </span><span >Communications Senior Officer</span><span > will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >The Communications Senior Officer will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >Essential Responsibilities</span></p>
<p ><span >In coordination with the Director of Communications (DOC):</span></p>
<p > </p>
<p ><em >● Strategic: </em></p>
<p ><span >○ Have a key role in the implementation of Iqlaa’s communications strategies and plans in accordance with USG rules and regulations, and as per the accounts (partners/ sub-grantees/ contractors) assigned to them by DOC </span></p>
<p ><span >○ Establish deep understanding of program progress and activities and identify potential stories or news for publishing</span></p>
<p ><span >○ Refine and maintain Iqlaa’s desired identity throughout all channels of communication</span></p>
<p ><span >○ Conduct regular stakeholder/ audience analysis</span></p>
<p > </p>
<p ><em >● Content Development & Dissemination: </em></p>
<p ><span >○ Timely development of high-quality engaging and effective communication and media materials for internal and external dissemination, including video production, speeches, talking points, advocacy agendas, press releases, success stories, social media posts, fact sheets, and reports, etc (content submitted to DOC needs to be in its final stage requiring minimal to no feedback)</span></p>
<p ><span >○ Apply a collective-impact approach in capturing stories and drafting reports</span></p>
<p ><span >○ Disseminate and publish internal and external communications content online and offline</span></p>
<p ><span >○ Coordinate with relevant partners, sub-grantees, contractors and beneficiaries to produce professional photographs and videos and maintain a database of impactful project audiovisual materials</span></p>
<p > </p>
<p ><em >● Social Media, Media Monitoring & Media Reach:</em></p>
<p ><span >○ Create and manage social media calendars including planning, content creation, publishing, monitoring, and reporting on performance results</span></p>
<p ><span >○ Manage social media boosting and advertising within allocated budgets</span></p>
<p ><span >○ Monitor social media trends and identify new tools and innovate practices to maintain effectiveness and relevance of the applied social media approach through the Iqlaa and Mercy Corps’ social media platforms</span></p>
<p ><span >○ Track, analyze, evaluate, and adapt social media campaigns and exposure to reach desired outcomes</span></p>
<p ><span >○ Conduct media monitoring of local news outlets to capture important news and facts relevant to, or which may impact, the program or partners</span></p>
<p ><span >○ Support media efforts, including reaching out to media representatives and coordinating media attendance and coverage at events, etc</span></p>
<p ><span >○ Explore opportunities to feature Iqlaa’s activities and beneficiaries through TV, radio and magazines articles and interview</span></p>
<p > </p>
<p ><em >● Events:</em></p>
<p ><span >○ Lead on the organization and execution of events assigned by DOC and develop related communications materials and coverage. Have appropriate planning in place in good time ahead of every upcoming activity/event.</span></p>
<p > </p>
<p ><em >● Accounts Management and Review:</em></p>
<p ><span >○ Manage accounts assigned by DOC (partners/ sub-grantees/ sub-contractors) in terms of finalizing their communications plans, applying regular updates, and closely following up on their implementation, making sure the set activities are prepared for in good time in advance, allowing for sufficient time for review and seeking approvals</span></p>
<p ><span >○ Review accounts’ relevant content in terms of marking, messaging, and quality, and following up on the approvals process at Iqlaa</span></p>
<p ><span >○ Ensure program compliance with USG communications, branding and marking requirements throughout partners/ sub-grantees/ sub-contractors and Iqlaa team’s work and material</span></p>
<p > </p>
<p ><em >● Reporting: </em></p>
<p ><span >○ Contribute to the donor reports development process including collecting information, and drafting and editing high-quality content in a timely manner</span></p>
<p ><span >○ Preparing the communications section in the quarterly and annual donor reports </span></p>
<p > </p>
<p ><em >● Collaboration:</em></p>
<p ><span >○ Ensure collaboration and coordination within the communications team and with other functions and components of Iqlaa and Mercy Corps</span></p>
<p ><span >○ Collaborate with technical and administrative staff to finalize communications materials </span></p>
<p ><span >○ Support communications-related work as required</span></p>
<p ><span >○ Provide communication-related administrative support </span></p>
<p ><span >○ Implement creative, consistent, and effective outreach activities, in collaboration with the outreach team, leveraging tools like public awareness campaigns, printed advertising, radio, website, social media and other forms of electronic communications, in addition to events and information learning platforms</span></p>
<p > </p>
<p ><em >● Other: </em></p>
<p ><span >○ Assist in drafting requests for quotations/proposals and terms of reference for communication activities </span></p>
<p ><span >○ Initiate procurement requests as relevant to assigned work, and following up on their completion</span></p>
<p ><span >○ Update and manage contacts databases and media contacts lists </span></p>
<p ><span >○ Maintain up to date archiving of all relevant communications material on the dedicated online drives</span></p>
<p ><span >● Other duties as assigned by direct supervisor and/or senior leadership</span></p>
<p ><span >● Flexibility to work across different sites in Jordan on day missions</span></p>
<p > </p>
<p ><em >SAFEGUARDING RESPONSIBILITIES </em></p>
<p ><span >● Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Communications Specialist or Director of Communications </span></p>
<p ><span >Works Directly With:</span><span > Director of Communications, Communications Team Members, Deputy Chief (s) of Party, Technical Leads and other relevant staff, partners</span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >● BSc/BA in Marketing, Communications, Business, or a related field is desired</span></p>
<p ><span >● 4 to 6 years of proven experience in communications and social media, preferably with experience working in USG-funded projects</span></p>
<p ><span >● Native Arabic speaker</span></p>
<p ><span >● Outstanding communication abilities and writing skills with proven capacity to produce high-quality briefs, press releases, reports, and other communication pieces in English and Arabic for internal and external stakeholders </span></p>
<p ><span >● Solid editing and translating skills in English and Arabic</span></p>
<p ><span >● Experience with management of online and social media communication</span></p>
<p ><span >● Demonstrated expertise in dissemination of information through print, web, and email</span></p>
<p ><span >● Daily monitoring of the media and identification of news and content relevant to Iqlaa</span></p>
<p ><span >● Events coordination experience</span></p>
<p ><span >● Research skills</span></p>
<p ><span >● Excellent computer skills including proficiency with Microsoft Office </span></p>
<p ><span >● Photo editing skills using Photoshop, Adobe </span></p>
<p ><span >● Skills using Adobe Illustrator, Adobe Premier, InDesign, and content management systems is a plus </span></p>
<p ><span >● Video editing is a plus</span></p>
<p > </p>
<p ><span >Success Factors</span><span > </span></p>
<p ><span >The Communications Senior Officer will have a deep commitment to humanitarian principles and values as well as to the overall objectives and approach of the Iqlaa program. They will be curious and have a</span></p>
<p ><span >willingness to learn new skills and methodologies while bringing a solid foundation in communication and marketing at donor-funded programs ideally in Jordan or the region. They will be well-organized and strong communicators with excellent writing and editorial skills in English and Arabic. </span></p>
<p > </p>
<p ><span >They will have the ability to work under pressure, independently and with limited supervision and will be highly organized with creative problem-solving skills. They will have high attention to details, excellent digital marketing experience, and demonstrate proactivity, administration, collaboration, teamwork, excellent communication and interpersonal skills. They will have strong planning and time management skills, including the ability to juggle multiple tasks and respond rapidly to new events and competing priorities. </span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it requires up to 40% in-country travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون والأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p><h4>Description</h4>
<p>Syarah is a leading company in the automotive industry, revolutionizing the way people buy cars in Saudi and the Middle East. Our innovative digital platform provides customers with a seamless car buying experience, from browsing and selection to financing and delivery.</p>
<p>As a content writer at Syarah, you will play a pivotal role in creating compelling and engaging content across various platforms to attract and engage our target audience. You will collaborate with cross-functional teams to develop content strategies, conduct research, and produce high-quality content that aligns with our brand voice and objectives.</p>
<p>If you are a talented writer with a passion for cars and a knack for storytelling, we would love to hear from you!</p>
<p><strong>This role is being offered as a short-term contract specifically to cover the responsibilities of an employee who is currently on maternity leave. The contract will remain in effect until the employee returns to work, ensuring a smooth continuation of operations and minimal disruption to the team’s workflow during her absence.</strong></p>
<h4>Responsibilities:</h4>
<ul>
<li>Develop compelling and original content for various channels, including but not limited to websites, blogs, articles, social media, email campaigns, and marketing materials.</li>
<li>Conduct thorough research to gather information and become knowledgeable about the assigned topics, ensuring accuracy and credibility in the content produced.</li>
<li>Collaborate with the marketing team to understand content requirements and align content strategies with overall marketing objectives.</li>
<li>Generate creative ideas and pitch content concepts that resonate with our target audience and contribute to the organization's brand identity.</li>
<li>Write and edit engaging, error-free, and grammatically correct content that maintains consistent brand tone, style, and messaging.</li>
<li>Stay up-to-date with industry trends, best practices, and emerging technologies to continually enhance content quality and effectiveness.</li>
<li>Proofread and edit content to ensure clarity, coherence, and adherence to brand guidelines and editorial standards.</li>
<li>Collaborate with cross-functional teams, such as designers, marketers, and subject matter experts, to gather information and ensure content accuracy.</li>
<li>Use artificial intelligence tools such as ChatGPT and BARD to extract topics and ideas for creating content in a smart and fast way that contributes to the quality of content.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Marketing, Languages, Journalism, or a related field.</li>
<li>Experience working as a content writer, copywriter, or similar role, with a strong portfolio showcasing diverse writing styles and formats.</li>
<li>Excellent writing, editing, and proofreading skills with meticulous attention to detail.</li>
<li>Proven work experience as a content writer or similar role.</li>
<li>Experience in conducting research and translating complex information into engaging content.</li>
<li>Ability to adapt writing style and tone to different audiences and platforms.</li>
<li>Knowledge of SEO best practices and ability to optimize content for search engines.</li>
<li>Familiarity with content management systems (CMS) and basic HTML.</li>
<li>Strong organizational and time management skills, with the ability to meet deadlines.</li>
<li>Ability to work well in a team and independently.</li>
<li>A passion for cars and the automotive industry.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive salary</li>
<li>Flexible working hours</li>
<li>Medical insurance</li>
<li>A friendly and respectful culture.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Description Summary</b></p><br><br>Drives field performance and execution excellence for assigned Therapeutic Areas (TAs) or functions by shaping field execution models, orchestrating of the International Commercial Excellence (ICE) frameworks at country level, performance frameworks, and go-to-market (GTM) field approaches. The role acts as the primary Field Excellence interface for TA, Sales, and Value & Access (V&A) leadership, ensuring alignment between brand strategy, access strategy, and field execution. It ensures consistent application of International Field Excellence standards while allowing for country specific execution needs. The role coordinates Field Excellence resources supporting the TA/function and represents field considerations in planning and review forums.<br><p><b>Job Description</b></p><br><br><p><b>Act as the primary Field Excellence interface for the TA / function</b></p><br><br><ul><li>Serve as the main Field Excellence interface for Therapeutic Area leadership, TA Sales Heads, and Value & Access Strategy and Access Field Leads.</li><li>Represent Field Excellence in TA and Access Field planning and performance reviews, ensuring field implications are clearly understood.</li><li>Prioritize Field Excellence supporting activities based on TA and Access Field strategic importance and performance needs.</li><li>Fieldwork involves shadowing reps, analyzing field performance, validating call quality, and aligning CRM practice.</li></ul><br><p><b>Own field execution design choices for the TA / function</b></p><br><br><ul><li>Ensure field execution models are aligned with Brand strategy, Go-To-Market plans, Access strategy</li><li>Translate strategic intent into clear field execution direction, defining: <ul><li>What the field should focus on</li><li>How success is measured</li><li>Where prioritization trade-offs are required</li></ul></li><li>Propose an effective sales organization structure and optimal size of the sales force and of Value & Access stakeholders facing field team, based on internal and external benchmarks data (supported by IDS+ input).</li><li>Propose FF sizing scenarios, comparison and recommendations based on synergy between existing targets, benchmark data and launch priorities</li></ul><p><b>Shape and steer Go-To-Market field models</b></p><br><br><ul><li>Support new launch GTM design and implementation, in line with International and Regional guidance.</li><li>Shape discussions on launch field setups, field prioritization, and resourcing trade-offs (from a strategic perspective)</li><li>Implement the guidance on HCP tiering from International and assign tiers to the HCP customer base, building on inputs from country TA</li><li>Guardrail ICE segmentation – ensure segmentation process is revisited before cycle meetings using VIP and funnel analytics input</li><li>Partner with CRM & field system owners for implementation support</li></ul><p><b>Steer field KPIs and effectiveness metrics</b></p><br><br><ul><li>Implement and align field commercial and functional KPIs with International and local brand strategy.</li><li>Incorporate ICE KPIs to ensure consistency across commercial execution.</li><li>Oversee commercial KPIs & V&A field metrics, including field force effectiveness assessments (e.g. STEM), review reports and analyze commercial and V&A field data and derive performance, metrics insights & shape possible action plans for functional heads considerations and decisions.</li><li>Maintain key healthcare decision makers and targets lists. Review, report and analyze Access account/field data</li></ul><p><b>Shape and steer Field incentives models</b></p><br><br><ul><li>Lead incentive scheme design, modelling payout scenarios, based on strategic priorities and historical results. Manage field incentives operations </li><li>Prepare individual quotas from the national target based on territory potential <br>Consult with TA Sales Head and FLMs on deviation, territory amendment</li><li>Measure field force performance/execution, incentives advisory, incentive diagnostics </li><li>Partner with CRM & field system owners for implementation support</li></ul><p><b>Manage territory design and alignment operations</b></p><br><br><ul><li>Own territory design and alignment processes, ensuring operational accuracy and execution feasibility.</li><li>Lead creation and revision of territory maps, rep placement analytics, call plan generation and refinement (IDS+, Zaidyn)</li><li>Ensure territory changes are fully implemented in systems, in partnership with CRM and field system owners.</li><li>Apply ICE segmentation and targeting inputs to territory operations, as defined by international standards.</li></ul><p><b>Operates and manages the country CRM (Customer Relationship Management) platforms</b></p><br><br><ul><li>Operate the CRM platforms such as Veeva, Oncore, etc. day-to-day, ensuring availability, performance monitoring, and business continuity for field and function execution.</li><li>Configure CRM objects, workflows, and standard features based on validated cross-functional business requirements, aligned to International templates, data models, and governance frameworks.</li><li>Coordinate incident triage and resolution with DDIT (Data, Digital and IT) and external vendors, documenting recurring issues and workarounds.</li><li>Manage CRM releases and upgrades locally (planning, testing, communication, deployment support), coordinating dependencies with DDIT and vendors.</li><li>Manage country adoption of Customer Engagement of the Future (CEFUT), aligned with international priorities, standards, and platform roadmaps.</li><li>Safeguard CRM data capture processes needed to support consistent, Commercial, V&A and MA execution, ensuring accurate and complete recording of interactions and accounts.</li><li>Monitor data quality and correct usage, escalating systemic issues to relevant owners (e.g., data standards) and proposing corrective actions (training, validation rules, guidance). </li></ul><br><p><b>ICE deployment orchestration</b></p><br><br><ul><li>Design & execute customer journeys across channels, integrating CRM, SFMC, & rep-triggered tools</li></ul><p><b>Content activation & Channel orchestration (including OMC-OCE/customer experience journeys)</b></p><br><br><ul><li>Ensure content is activated and ready to be used on FF tech platforms in Oncore CRM to increase usage of iCVA</li><li>Ensure customer journeys are validated and aligned with content use</li><li>Develop omnichannel excellence by providing implementation guidance and channel upskilling – use of SFMC (orchestration, iCVA usage), aligned with Int’l OC teams based on ICE framework</li><li>Overseen tagging, FUSE uploading and MLR processes and ensure standards of execution</li><li>Ensure content is activated on SFMC and ready to be used on field technological platforms</li><li>Provide customer journey insight to continuously improve customer engagement</li><li>Support multichannel engagement orchestration with Access accounts (e.g. RTE, etc.)</li><li>Support in activating 'not promo' contents (developed by V&A) across diff channels for payers & accounts</li><li>Enable patients and payers multichannel insights, incl enabling Access Field to provide and capture reimbursement pathway insights (regional/country V&A field inputs), and enable analysis and reporting.</li></ul><p><b>One-Brand-Plan rhythm & orchestration</b></p><br><br><ul><li>Ensure process (strategy is realized) happens and orchestrated locally</li><li>Co-define execution metrics and KPIs</li></ul><br><p><b>Skills Desired</b></p><br><br>Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Waterfall Model<br> </div>
<p><br></p><p><b>What you'll be doing</b></p><ul><li>Handle customer interactions across all channels, including Voice, Email, WhatsApp, Live Chat, and Social Media .</li><li>Deliver timely, accurate, and personalized responses aligned with luxury service standards and brand tone of voice.</li><li>Provide a seamless omnichannel experience , ensuring continuity across customer touchpoints.</li><li>Manage and document all customer interactions in Salesforce Service Cloud , with strong focus on First Contact Resolution (FCR) .</li><li>Maintain a professional, empathetic, and solution-oriented approach in all customer engagements.</li><li>Deliver personalized, high-quality service that reflects the values, image, and standards of Chalhoub Group s luxury Maisons.</li><li>Proactively identify and act on sales and assisted-selling opportunities during customer interactions.</li><li>Support revenue-generating initiatives such as Pay-by-Link, product recommendations, and cross-sell opportunities .</li><li>Escalate complex or sensitive cases appropriately while maintaining customer confidence and satisfaction.</li><li>Consistently meet and exceed defined KPIs, including: Quality and customer satisfaction Productivity and adherence Sales contribution Service level targets</li><li>Adhere strictly to internal processes, compliance requirements, and luxury communication guidelines.</li><li>Contribute to continuous improvement by flagging customer pain points and process gaps.</li></ul><p>What you ll need to succeed</p><ul><li>Previous experience in Customer Care or Contact Center environments .</li><li>Experience in luxury retail, fashion, beauty, or e-commerce is highly preferred.</li><li>Proven experience managing end-to-end customer journeys (orders, delivery, returns, refunds).</li><li>Hands-on experience handling customers across multiple digital and voice channels .</li><li>Salesforce Service Cloud (case management)</li><li>Genesys (telephony and omnichannel platform)</li><li>Sprinklr (social media engagement and case handling)</li></ul><p>Core Capabilities</p><ul><li>Strong written and verbal communication aligned with luxury service standards .</li><li>Commercial and sales-oriented mindset .</li><li>High emotional intelligence and strong customer empathy.</li><li>Excellent problem-solving and ownership mentality.</li><li>Strong multitasking and prioritization skills.</li><li>Ability to perform effectively in a fast-paced, KPI-driven environment .</li><li>Digital fluency and openness to AI-enabled tools and automation .</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in Customer Care or Contact Center environments .</li><li>Experience in luxury retail, fashion, beauty, or e-commerce is highly preferred.</li><li>Proven experience managing end-end customer journeys (orders, delivery, returns, refunds).</li><li>Hands-on experience handling customers across multiple digital and voice channels .</li><li>Salesforce Service Cloud (case management)</li><li>Genesys (telephony and omnichannel platform)</li><li>Sprinklr (social media engagement and case handling)</li><li>Strong written and verbal communication aligned with luxury service standards .</li><li>Commercial and sales-oriented mindset .</li><li>High emotional intelligence and strong customer empathy.</li><li>Excellent problem-solving and ownership mentality.</li><li>Strong multitasking and prioritization skills.</li><li>Ability to perform effectively in a fast-paced, KPI-driven environment .</li><li>Digital fluency and openness to AI-enabled tools and automation .</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><br><p><strong><u>The Role:</u></strong></p><br><br><p>The Arts Manager will implement activities in country delivered through one or both of the Arts global programmes: Arts in Action and Creative Growth.</p><br><br><p>They may work with a small team in country and manage sector partner and stakeholder relationships. They will also build relationships and work closely with their peers in other countries and across the global arts network, often collaborating on global programmes</p><br><br><br><p><strong><u>Main Accountabilities but not limited to the following:</u></strong></p><br><br><p>Sector/subject expertise</p><br><br><ul><li>Uses their own knowledge of the country’s arts and creative industries, intelligence and insight from other sector partners, to support the implementation of global arts programmes that meet the specific needs of the country while also providing value to UK arts and creative industry organisations. </li><li>Through ongoing relationships with Global arts colleagues, builds and maintains good understanding of UK arts and creative industry sector priorities.</li><li>Identifies opportunities for the UK Arts sector to work in and collaborate with peers in country</li></ul><br><p>Leadership & management</p><br><br><ul><li>Provides specialist input and design to help ensure activities under the Arts global programmes are relevant to the Arts and creative industry sectors in country.</li><li>Actively collaborates with colleagues in Arts global teams on programmes.</li><li>Manages Arts activities day-to-day ensuring global standards on programme and contract management are achieved. </li></ul><ul><li>Actively works to mainstream EDI and become anti-racist in our cultures and practices within our organisation and in our programmes. </li></ul><br><p>Strategy and/or planning</p><br><br><ul><li>Contributes to planning process for country arts portfolio within region</li><li>Develops and nurtures internal relationships to ensure strategic objectives are aligned, understood and achieved</li><li>Considers the role of digital products, services and channels in optimising the impact and sustainability of the portfolio, working with regional marketing and digital colleagues.</li></ul><br><p>Relationship & Stakeholders</p><br><br><ul><li>Maintains partner relationships relevant to the Arts, and wider cultural sectors, to maintain a strong understanding of relevant themes and issues in the arts and creative industries.</li><li>Builds and maintains a broad, diverse and dynamic network of key creative and cultural sector representatives in country.</li></ul><br><p>Brand and market positioning</p><br><br><ul><li>Promotes the diversity of the UK arts and creative industries sector in country</li><li>Ensures British Council’s value proposition and support to the UK arts sector in country is clear and communicated and that our reputation for quality and as a valued not-for-profit partner remains high and contributes to our mission.</li><li>Contributes to the development of internal and external communications materials to highlight impactful stories from the country Arts portfolio</li></ul><br><p>Programme management</p><br><br><ul><li>Manages finances of small projects and activities in the Arts portfolio and will flag up issues promptly</li><li>Manages issues with internal and external partners and stakeholders and escalates them when necessary</li><li>Holds delivery partners, team members and consultants to account for agreed deliverables</li></ul><br><p><strong><u>Role specific knowledge and experience: </u></strong></p><br><br><p><strong><u>Essential:</u></strong></p><br><br><ul><li>Good knowledge and understanding of current trends and practices in at least one sector of the arts and creative industries in the country</li><li>Experience of working on national arts/ creative industry projects </li></ul><p><strong>+Language Requirements:</strong> The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.</p><br><br><br><p><strong><u>Desirable:</u></strong></p><br><br><ul><li>Understanding and appreciation of current arts trends and practices in the UK </li><li>Experience of working on international arts projects </li></ul><br><p><strong><em>Closing Date:</em></strong><em> Applications will close on<strong> 12 August 2026 </strong>at 21:59 UK Time</em></p><br><br><p><em>You must have the legal right to work in<strong> Jordan</strong> at the time of application.</em></p><br><br><p><strong><u>Important Information:</u></strong></p><br><br><ul><li><strong>Business unit:</strong> Cultural Engagement</li><li><strong>Pay Band:</strong> 6</li><li><strong>Gross salary: </strong>JOD 1 002</li><li><strong>Country/Location:</strong> Amman, Jordan</li><li><strong>Contract Type: </strong>Two (2) Years Fixed Term</li></ul><p><strong><u>Requirements:</u></strong></p><br><br><p>Please note that candidates must have the pre-existing, legal right to work in Jordan.</p><br><br><p>Mobility / relocation / visa sponsoring support will not be provided.</p><br><br><p>British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview.</p><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>
<p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. The Role: The Arts Manager will implement activities in country delivered through one or both of the Arts global programmes: Arts in Action and Creative Growth. They may work with a small team in country and manage sector partner and stakeholder relationships. They will also build relationships and work closely with their peers in other countries and across the global arts network, often collaborating on global programmes Main Accountabilities but not limited to the following: Sector/subject expertise * Uses their own knowledge of the country s arts and creative industries, intelligence and insight from other sector partners, to support the implementation of global arts programmes that meet the specific needs of the country while also providing value to UK arts and creative industry organisations. * Through ongoing relationships with Global arts colleagues, builds and maintains good understanding of UK arts and creative industry sector priorities. * Identifies opportunities for the UK Arts sector to work in and collaborate with peers in country Leadership & management * Provides specialist input and design to help ensure activities under the Arts global programmes are relevant to the Arts and creative industry sectors in country. * Actively collaborates with colleagues in Arts global teams on programmes. * Manages Arts activities day-to-day ensuring global standards on programme and contract management are achieved. * Actively works to mainstream EDI and become anti-racist in our cultures and practices within our organisation and in our programmes. Strategy and/or planning * Contributes to planning process for country arts portfolio within region * Develops and nurtures internal relationships to ensure strategic objectives are aligned, understood and achieved * Considers the role of digital products, services and channels in optimising the impact and sustainability of the portfolio, working with regional marketing and digital colleagues. Relationship & Stakeholders * Maintains partner relationships relevant to the Arts, and wider cultural sectors, to maintain a strong understanding of relevant themes and issues in the arts and creative industries. * Builds and maintains a broad, diverse and dynamic network of key creative and cultural sector representatives in country. Brand and market positioning * Promotes the diversity of the UK arts and creative industries sector in country * Ensures British Council s value proposition and support to the UK arts sector in country is clear and communicated and that our reputation for quality and as a valued not-for-profit partner remains high and contributes to our mission. * Contributes to the development of internal and external communications materials to highlight impactful stories from the country Arts portfolio Programme management * Manages finances of small projects and activities in the Arts portfolio and will flag up issues promptly * Manages issues with internal and external partners and stakeholders and escalates them when necessary * Holds delivery partners, team members and consultants to account for agreed deliverables Role specific knowledge and experience: Essential: * Good knowledge and understanding of current trends and practices in at least one sector of the arts and creative industries in the country * Experience of working on national arts/ creative industry projects +Language Requirements: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required. Desirable: * Understanding and appreciation of current arts trends and practices in the UK * Experience of working on international arts projects Closing Date: Applications will close on 12 August 2026 at 21:59 UK Time You must have the legal right to work in Jordan at the time of application. Important Information: * Business unit: Cultural Engagement * Pay Band: 6 * Gross salary: JOD 1 002 * Country/Location: Amman, Jordan * Contract Type: Two (2) Years Fixed Term Requirements: Please note that candidates must have the pre-existing, legal right to work in Jordan. Mobility / relocation / visa sponsoring support will not be provided. British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview. A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email EMAIL_ADDRESS</p><p><strong>Desired Candidate Profile</strong></p><p>Role specific knowledge and experience: Essential: * Good knowledge and understanding of current trends and practices in at least one sector of the arts and creative industries in the country * Experience of working on national arts/ creative industry projects +Language Requirements: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required. Desirable: * Understanding and appreciation of current arts trends and practices in the UK * Experience of working on international arts projects</p>
<p><h4>Description</h4>
<p>Syarah is a leading company in the automotive industry, revolutionizing the way people buy cars in Saudi and the Middle East. Our innovative digital platform provides customers with a seamless car buying experience, from browsing and selection to financing and delivery.</p>
<p>As a content writer at Syarah, you will play a pivotal role in creating compelling and engaging content across various platforms to attract and engage our target audience. You will collaborate with cross-functional teams to develop content strategies, conduct research, and produce high-quality content that aligns with our brand voice and objectives.</p>
<p>If you are a talented writer with a passion for cars and a knack for storytelling, we would love to hear from you!</p>
<p><strong>This role is being offered as a short-term contract specifically to cover the responsibilities of an employee who is currently on maternity leave. The contract will remain in effect until the employee returns to work, ensuring a smooth continuation of operations and minimal disruption to the team’s workflow during her absence.</strong></p>
<h4>Responsibilities:</h4>
<ul>
<li>Develop compelling and original content for various channels, including but not limited to websites, blogs, articles, social media, email campaigns, and marketing materials.</li>
<li>Conduct thorough research to gather information and become knowledgeable about the assigned topics, ensuring accuracy and credibility in the content produced.</li>
<li>Collaborate with the marketing team to understand content requirements and align content strategies with overall marketing objectives.</li>
<li>Generate creative ideas and pitch content concepts that resonate with our target audience and contribute to the organization's brand identity.</li>
<li>Write and edit engaging, error-free, and grammatically correct content that maintains consistent brand tone, style, and messaging.</li>
<li>Stay up-to-date with industry trends, best practices, and emerging technologies to continually enhance content quality and effectiveness.</li>
<li>Proofread and edit content to ensure clarity, coherence, and adherence to brand guidelines and editorial standards.</li>
<li>Collaborate with cross-functional teams, such as designers, marketers, and subject matter experts, to gather information and ensure content accuracy.</li>
<li>Use artificial intelligence tools such as ChatGPT and BARD to extract topics and ideas for creating content in a smart and fast way that contributes to the quality of content.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Marketing, Languages, Journalism, or a related field.</li>
<li>Experience working as a content writer, copywriter, or similar role, with a strong portfolio showcasing diverse writing styles and formats.</li>
<li>Excellent writing, editing, and proofreading skills with meticulous attention to detail.</li>
<li>Proven work experience as a content writer or similar role.</li>
<li>Experience in conducting research and translating complex information into engaging content.</li>
<li>Ability to adapt writing style and tone to different audiences and platforms.</li>
<li>Knowledge of SEO best practices and ability to optimize content for search engines.</li>
<li>Familiarity with content management systems (CMS) and basic HTML.</li>
<li>Strong organizational and time management skills, with the ability to meet deadlines.</li>
<li>Ability to work well in a team and independently.</li>
<li>A passion for cars and the automotive industry.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive salary</li>
<li>Flexible working hours</li>
<li>Medical insurance</li>
<li>A friendly and respectful culture.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Syarah is a leading company in the automotive industry, revolutionizing the way people buy cars in Saudi and the Middle East. Our innovative digital platform provides customers with a seamless car buying experience, from browsing and selection to financing and delivery.</p>
<p>As a content writer at Syarah, you will play a pivotal role in creating compelling and engaging content across various platforms to attract and engage our target audience. You will collaborate with cross-functional teams to develop content strategies, conduct research, and produce high-quality content that aligns with our brand voice and objectives.</p>
<p>If you are a talented writer with a passion for cars and a knack for storytelling, we would love to hear from you!</p>
<p><strong>This role is being offered as a short-term contract specifically to cover the responsibilities of an employee who is currently on maternity leave. The contract will remain in effect until the employee returns to work, ensuring a smooth continuation of operations and minimal disruption to the team’s workflow during her absence.</strong></p>
<h4>Responsibilities:</h4>
<ul>
<li>Develop compelling and original content for various channels, including but not limited to websites, blogs, articles, social media, email campaigns, and marketing materials.</li>
<li>Conduct thorough research to gather information and become knowledgeable about the assigned topics, ensuring accuracy and credibility in the content produced.</li>
<li>Collaborate with the marketing team to understand content requirements and align content strategies with overall marketing objectives.</li>
<li>Generate creative ideas and pitch content concepts that resonate with our target audience and contribute to the organization's brand identity.</li>
<li>Write and edit engaging, error-free, and grammatically correct content that maintains consistent brand tone, style, and messaging.</li>
<li>Stay up-to-date with industry trends, best practices, and emerging technologies to continually enhance content quality and effectiveness.</li>
<li>Proofread and edit content to ensure clarity, coherence, and adherence to brand guidelines and editorial standards.</li>
<li>Collaborate with cross-functional teams, such as designers, marketers, and subject matter experts, to gather information and ensure content accuracy.</li>
<li>Use artificial intelligence tools such as ChatGPT and BARD to extract topics and ideas for creating content in a smart and fast way that contributes to the quality of content.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Marketing, Languages, Journalism, or a related field.</li>
<li>Experience working as a content writer, copywriter, or similar role, with a strong portfolio showcasing diverse writing styles and formats.</li>
<li>Excellent writing, editing, and proofreading skills with meticulous attention to detail.</li>
<li>Proven work experience as a content writer or similar role.</li>
<li>Experience in conducting research and translating complex information into engaging content.</li>
<li>Ability to adapt writing style and tone to different audiences and platforms.</li>
<li>Knowledge of SEO best practices and ability to optimize content for search engines.</li>
<li>Familiarity with content management systems (CMS) and basic HTML.</li>
<li>Strong organizational and time management skills, with the ability to meet deadlines.</li>
<li>Ability to work well in a team and independently.</li>
<li>A passion for cars and the automotive industry.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive salary</li>
<li>Flexible working hours</li>
<li>Medical insurance</li>
<li>A friendly and respectful culture.</li>
</ul></p><p></p>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until End of March 2027</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps (MC) is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2003 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan (MCJ) partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" ><span ><span ><span > </span></span></span></p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a five-year program that started in May 2022 and aims to support Jordan's home-based businesses (HBBs) and micro-small enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology integration. The program encourages and supports the participation of all MSE-owner segments.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span >Implementing Organizations: Mercy Corps Jordan (Lead) | Expectation State | Dalberg Design | Migrate-Jordan | Middle East Investment Initiative | Andersen Legal-Jordan | The American Chamber of Commerce in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity </span></b></a><b><span >Purpose</span></b></p>
<p class="x_MsoNormal" ><span >Iqlaa seeks a qualified national individual consultant to support the implementation and follow-up of grants, including in-kind grants, provided to targeted HBBs and MSEs under the program. The consultant will support needs identification, grant implementation and follow-up, procurement coordination, technical specification development, delivery coordination, installation follow-up, and related documentation for in-kind grants. The consultant will also provide field-based and onsite guidance, coaching, and follow-up, as needed, to support successful grant implementation and address emerging operational or technical challenges. This support should also contribute to strengthening and sustaining the aggregation business model among awarded grantees by helping ensure that grant-supported investments are effectively integrated into their operations and growth plans.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >This assignment aligns with the Micro-Aggregators Program implemented within the scope of Iqlaa. Through the program, participating business owners of MSEs have already undergone an extensive capacity building and business development process over approximately two and a half months. During this period, they received training across approximately fifteen training days covering multiple topics related to aggregation and business growth, including but not limited to aggregation principles, marketing, sales, food safety, quality assurance, digital marketing, value chain development, regulatory compliance, and financial management.</span></p>
<p class="x_MsoNormal" ><span >The participating business owners have undergone a business plan development process and received tailored technical feedback and coaching from an aggregation expert, as well as marketing and/or financial management experts based on the individual needs of each business.</span></p>
<p class="x_MsoNormal" ><span >Upon finalization of the business plans, business owners pitched their business concepts and growth plans to an external evaluation committee. Ten successful participants were selected to receive in-kind grants under the program.</span></p>
<p class="x_MsoNormal" ><span >The consultant will work closely with Mercy Corps’ program, procurement, finance, grants, and Program Quality and Learning (PQL) teams to ensure that all in-kind grant support is compliant, cost-effective, operationally suitable, and aligned with approved business plans and program objectives, ensuring sustainability of the aggregation model within the awarded grantees.</span></p>
<p class="x_MsoNormal" ><span >In-kind grants are expected to be up to 14 grants for cohort 2 and up to 10 for cohort 3.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Activity Description</span></b></p>
<p class="x_MsoNormal" ><a name="x__Hlk240194996" ><span >The consultant will support the implementation of in-kind grants targeting formal and operational HBBs and MSEs across Jordan. They will follow up with subgrantees on grant-related activities and coordinate, without assuming procurement responsibility, the technical requirements, procurement interface, delivery, and operationalization of grant-supported tools, machines, equipment, and related services.</span></a></p>
<p class="x_MsoNormal" ><span ><span >The assignment will include supporting multiple cohorts of businesses across different sectors and governorates, requiring coordination with participants, technical advisors, and Mercy Corps teams.</span></span></p>
<p class="x_MsoNormal" ><b><span >Objectives</span></b></p>
<ul type="disc">
<li class="x_MsoNormal" ><span >Ensure that subgrantee needs are clearly defined and remain aligned with the grant agreement, approved technical application, scope of work, and implementation requirements.</span></li>
<li class="x_MsoNormal" ><span >Ensure that all in-kind support is technically suitable, responsive to the operational and production needs of the businesses, aligned with approved budgets and technical applications, and properly delivered, installed, documented, and closed out.</span></li>
<li class="x_MsoListParagraph" ><span >Support successful grant implementation by providing the program technical team and grantees with the necessary guidance, coaching, and onsite support to ensure activities are implemented in accordance with the agreed scope of work, implementation plan, technical requirements, and applicable compliance standards</span></li>
</ul>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1Op4NPNtR3NvQ4sXgUIT7F5bm0UeC2TIT?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1Op4NPNtR3NvQ4sXgUIT7F5bm0UeC2TIT?usp=sharing">https://drive.google.com/drive/folders/1Op4NPNtR3NvQ4sXgUIT7F5bm0UeC2TIT?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Sunday, September 27<sup>th</sup>, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (page 15) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p><h4>Key responsibilities</h4>
<p>Manage day-to-day community engagement across all social media platforms, including comments, direct messages, and mentions.<br>
Respond to high volumes of community interactions in a timely, professional, and brand-aligned manner, ensuring consistency in tone of voice.<br>
Plan, schedule, and publish content across multiple social media platforms, ensuring posts go live accurately and in line with the content calendar.<br>
Monitor brand conversations, sentiment, and industry trends using social listening tools such as Brandwatch, Sprinklr, Meltwater, or similar platforms.<br>
Identify audience insights, recurring themes, and engagement patterns, and translate them into actionable recommendations for content and strategy teams.<br>
Prepare and deliver structured performance reporting on a weekly, monthly, quarterly, and annual basis, covering community engagement, sentiment analysis, and key trends.<br>
Escalate sensitive, high-risk, or reputational issues to relevant internal stakeholders in a timely and controlled manner.</p>
<h4>Requirements</h4>
<p>2-4+ years in community management, social media, or digital engagement roles in fast-paced environments.<br>
Degree in Marketing/Communications or similar preferred, with strong teamwork, judgment, and a proactive, calm approach under pressure.<br>
Strong understanding of Instagram, TikTok, X, LinkedIn, YouTube, and Facebook, including engagement and best practices.<br>
Experience with tools like Brandwatch, Hootsuite Insights, or similar with ability to extract insights.<br>
Experience scheduling, publishing, and managing posts across multiple platforms.<br>
Strong English and Arabic writing skills, with ability to manage high-volume comments/DMs while maintaining tone and accuracy.</p>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth and learning opportunities and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
<p><h4>Key responsibilities</h4>
<p>Manage day-to-day community engagement across all social media platforms, including comments, direct messages, and mentions.<br>
Respond to high volumes of community interactions in a timely, professional, and brand-aligned manner, ensuring consistency in tone of voice.<br>
Plan, schedule, and publish content across multiple social media platforms, ensuring posts go live accurately and in line with the content calendar.<br>
Monitor brand conversations, sentiment, and industry trends using social listening tools such as Brandwatch, Sprinklr, Meltwater, or similar platforms.<br>
Identify audience insights, recurring themes, and engagement patterns, and translate them into actionable recommendations for content and strategy teams.<br>
Prepare and deliver structured performance reporting on a weekly, monthly, quarterly, and annual basis, covering community engagement, sentiment analysis, and key trends.<br>
Escalate sensitive, high-risk, or reputational issues to relevant internal stakeholders in a timely and controlled manner.</p>
<h4>Requirements</h4>
<p>2-4+ years in community management, social media, or digital engagement roles in fast-paced environments.<br>
Degree in Marketing/Communications or similar preferred, with strong teamwork, judgment, and a proactive, calm approach under pressure.<br>
Strong understanding of Instagram, TikTok, X, LinkedIn, YouTube, and Facebook, including engagement and best practices.<br>
Experience with tools like Brandwatch, Hootsuite Insights, or similar with ability to extract insights.<br>
Experience scheduling, publishing, and managing posts across multiple platforms.<br>
Strong English and Arabic writing skills, with ability to manage high-volume comments/DMs while maintaining tone and accuracy.</p>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth and learning opportunities and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>JOB TITLE</strong><br>Associate - Content | MAF Retail | Head Office Jordan<br><strong>ROLE SUMMARY</strong><br>The Associate - Content is responsible for managing the content of a specific category on the online platform. The role holder is accountable for developing, editing, and updating all the data and content on the online platform. The Content Associate plays an important role in ensuring specific product, promotional, and informational content is presented and published in manor to optimize the online customer experience.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Develop and ensure implementation of online content for specific category for the online platform.</li><li>Produce content for online platform to ensure products to include descriptions, price, scheduled delivery, origin, and ingredients, as relevant.</li><li>Ensure all content for the respective category on the online platform is updated, relevant and published in a timely manner.</li><li>Track and analyze the progress of the different products available on the online platform for the respective category to ensure that low in demand, out of stock or unavailable products are unpublished.</li><li>Manage the online presence of product categories and associated promotional campaigns and provide insights to management for existing and prospective customers.</li><li>Gather information related to products from the Merchandising Department and suppliers to ensure that content is accurate and up-to-date.</li><li>Review and update the content developed prior to publication on digital channels to ensure consistency and accuracy of content designed.</li><li>Develop understanding of the various target audiences for promotional initiatives and tailor the content and communication style based on customer segmentation.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s degree in E- Commerce or Business Administration.</li><li>1-2 years of experience in website content creation and management, with demonstrated achievements and progressive responsibilities.</li><li>Retail industry experience is a plus.</li><li>Sound understanding of social media channels and developing online content for different platforms.</li><li>Team player in a fast-paced environment.</li><li>Strong analytical skills and ability to mine large sets of data for actionable insights.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>
<p>We are seeking an experienced Sales & Marketing Expert (E-commerce) to support the growth and commercialization of a digital marketplace platform. The consultant will be responsible for designing and implementing a scalable sales and marketing framework, establishing supplier and retailer acquisition strategies, and enabling sustainable growth in platform registrations, subscriptions, and transaction volumes. The role requires hands-on experience in marketplace, e-commerce, platform, or technology-driven business environments. This will be a short-term engagement that would last a few months.</p><p><b>Key Requirements</b></p><ul><li>Proven experience in building and implementing sales and marketing strategies for digital platforms, marketplaces, e-commerce businesses, or technology-enabled ventures.</li><li>Demonstrated experience designing and operationalizing sales structures, sales processes, and customer acquisition frameworks .</li><li>Experience developing and executing go-to-market (GTM) strategies for platform-based businesses.</li><li>Track record of increasing supplier/vendor onboarding, merchant acquisition, customer registrations, and subscription growth.</li><li>Experience developing sales pipelines, lead generation methodologies, and customer engagement models.</li><li>Experience driving platform adoption, transaction growth, and customer retention initiatives.</li><li>Experience designing and implementing performance management frameworks, KPIs, and sales dashboards.</li><li>Proven experience training, coaching, and mentoring sales and business development teams.</li><li>Experience working with B2B, B2B2C, marketplace, or e-commerce business models.</li></ul><p>Preferred Qualifications</p><ul><li>Experience working with wholesale, retail, or marketplace platforms.</li><li>Previous experience launching or scaling digital platforms in the GCC or Middle East region.</li><li>Experience with CRM systems, marketing automation platforms, and customer success frameworks.</li><li>Exposure to subscription-based business models and recurring revenue strategies.</li><li>Experience supporting digital transformation or platform commercialization initiatives.</li></ul><p>Other Qualifications</p><ul><li>Strong stakeholder management and facilitation skills.</li><li>Excellent presentation, communication, and training capabilities.</li><li>Strong analytical and commercial acumen.</li><li>Ability to work independently and deliver practical, results-oriented solutions.</li></ul><p>Key Responsibilities</p><ul><li>Develop and implement a comprehensive sales and marketing strategy for the platform.</li><li>Design the target sales organization structure, operating model, and performance framework.</li><li>Establish supplier, merchant, and retail shop acquisition methodologies and onboarding processes.</li><li>Develop sales playbooks, operating procedures, and performance metrics.</li><li>Train and mentor internal teams on sales execution, customer acquisition, and account management.</li><li>Design and implement initiatives to increase supplier and retailer registrations and subscriptions.</li><li>Develop customer engagement and retention strategies to increase purchasing activity and repeat transactions.</li><li>Analyze platform performance and recommend improvements to drive sustainable growth.</li><li>Support the implementation of sales, marketing, and customer success best practices.</li><li>Monitor KPIs and provide recommendations to optimize acquisition, conversion, retention, and revenue growth.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in building and implementing sales and marketing strategies for digital platforms, marketplaces, e-commerce businesses, or technology-enabled ventures.</li><li>Demonstrated experience designing and operationalizing sales structures, sales processes, and customer acquisition frameworks .</li><li>Experience developing and executing go-to-market (GTM) strategies for platform-based businesses.</li><li>Track record of increasing supplier/vendor onboarding, merchant acquisition, customer registrations, and subscription growth.</li><li>Experience developing sales pipelines, lead generation methodologies, and customer engagement models.</li><li>Experience driving platform adoption, transaction growth, and customer retention initiatives.</li><li>Experience designing and implementing performance management frameworks, KPIs, and sales dashboards.</li><li>Proven experience training, coaching, and mentoring sales and business development teams.</li><li>Experience working with B2B, B2B2C, marketplace, or e-commerce business models.</li><li>Experience working with wholesale, retail, or marketplace platforms.</li><li>Previous experience launching or scaling digital platforms in the GCC or Middle East region.</li><li>Experience with CRM systems, marketing automation platforms, and customer success frameworks.</li><li>Exposure to subscription-based business models and recurring revenue strategies.</li><li>Experience supporting digital transformation or platform commercialization initiatives.</li><li>Strong stakeholder management and facilitation skills.</li><li>Excellent presentation, communication, and training capabilities.</li><li>Strong analytical and commercial acumen.</li><li>Ability to work independently and deliver practical, results-oriented solutions.</li><li>Bachelor's degree in Business Administration, Marketing, Sales, E-Commerce, or a related field.</li></ul>
<p><h4>Description</h4>
<p>Syarah is a leading company in the automotive industry, revolutionizing the way people buy cars in Saudi and the Middle East. Our innovative digital platform provides customers with a seamless car buying experience, from browsing and selection to financing and delivery.</p>
<p>As a content writer at Syarah, you will play a pivotal role in creating compelling and engaging content across various platforms to attract and engage our target audience. You will collaborate with cross-functional teams to develop content strategies, conduct research, and produce high-quality content that aligns with our brand voice and objectives.</p>
<p>If you are a talented writer with a passion for cars and a knack for storytelling, we would love to hear from you!</p>
<p><strong>This role is being offered as a short-term contract specifically to cover the responsibilities of an employee who is currently on maternity leave. The contract will remain in effect until the employee returns to work, ensuring a smooth continuation of operations and minimal disruption to the team’s workflow during her absence.</strong></p>
<h4>Responsibilities:</h4>
<ul>
<li>Develop compelling and original content for various channels, including but not limited to websites, blogs, articles, social media, email campaigns, and marketing materials.</li>
<li>Conduct thorough research to gather information and become knowledgeable about the assigned topics, ensuring accuracy and credibility in the content produced.</li>
<li>Collaborate with the marketing team to understand content requirements and align content strategies with overall marketing objectives.</li>
<li>Generate creative ideas and pitch content concepts that resonate with our target audience and contribute to the organization's brand identity.</li>
<li>Write and edit engaging, error-free, and grammatically correct content that maintains consistent brand tone, style, and messaging.</li>
<li>Stay up-to-date with industry trends, best practices, and emerging technologies to continually enhance content quality and effectiveness.</li>
<li>Proofread and edit content to ensure clarity, coherence, and adherence to brand guidelines and editorial standards.</li>
<li>Collaborate with cross-functional teams, such as designers, marketers, and subject matter experts, to gather information and ensure content accuracy.</li>
<li>Use artificial intelligence tools such as ChatGPT and BARD to extract topics and ideas for creating content in a smart and fast way that contributes to the quality of content.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Marketing, Languages, Journalism, or a related field.</li>
<li>Experience working as a content writer, copywriter, or similar role, with a strong portfolio showcasing diverse writing styles and formats.</li>
<li>Excellent writing, editing, and proofreading skills with meticulous attention to detail.</li>
<li>Proven work experience as a content writer or similar role.</li>
<li>Experience in conducting research and translating complex information into engaging content.</li>
<li>Ability to adapt writing style and tone to different audiences and platforms.</li>
<li>Knowledge of SEO best practices and ability to optimize content for search engines.</li>
<li>Familiarity with content management systems (CMS) and basic HTML.</li>
<li>Strong organizational and time management skills, with the ability to meet deadlines.</li>
<li>Ability to work well in a team and independently.</li>
<li>A passion for cars and the automotive industry.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive salary</li>
<li>Flexible working hours</li>
<li>Medical insurance</li>
<li>A friendly and respectful culture.</li>
</ul></p><p></p>
<p><strong>Scope of Work – Youth Grow Activity (YGA)</strong></p>
<h1>Senior Communications Strategy Consultant<span dir="RTL"> - </span>Ministry of Youth</h1>
<h1>About Youth Grow Activity</h1>
<p>Youth Grow Activity (YGA) is a U.S. Government-funded project working with national partners in Jordan to help youth aged 10-29 build practical skills and connect to income opportunities, leading to stable communities in Jordan by supporting lawful work, productive routines, and positive engagement for the youth themselves.</p>
<h1>Background</h1>
<p>Ministry of Youth Centers represent one of the most geographically distributed public interfaces between the GOJ and its youth population. When these centers function effectively, visibly, and consistently, they serve as trusted anchors and safe spaces for structured engagement, skill development, and constructive participation. To help MOY realize the full potential of its youth centers, YGA operates as a technical and advisory partner to the MOY, working closely with its technical and operational directorates to strengthen program design, refine delivery mechanisms, enhance monitoring and performance frameworks, and support strategic communication. In collaboration with MOY, YGA provides a wide range of programs that span sports, arts, music, and upskilling programs. Youth centers serve as the primary venues for these activities.</p>
<p> </p>
<p>Following a registration campaign in the first quarter of 2026, YGA seeks to engage a Senior Communications Strategy Consultant to lead and oversee the Ministry of Youth’s year-round communications strategy. The consultant will guide the overall strategic direction of MOY’s communications, ensuring that all campaigns, content, and outreach activities are coherent, impactful, and aligned with MOY’s priorities and YGA’s objectives.</p>
<h1>Purpose of the Assignment</h1>
<p>The Senior Communications Strategy Consultant will serve as the strategic lead for MOY’s communications engagement, responsible for developing and steering the overall communications framework, guiding content direction, and ensuring quality and consistency across all campaign activities. The consultant will develop and execute an integrated communications plan for Youth Centers, enhancing their image among youth and the broader community, and promoting training programs. The consultant will provide senior-level advisory support to MOY and will oversee the work of other Communications Consultants to ensure all outputs align with the agreed strategy.</p>
<h1>Key Responsibilities</h1>
<h2>Communications Strategy Development</h2>
<ul>
<li>Develop a comprehensive, year-round Ministry of Youth Communications Strategy that aligns with MOY’s priorities and YGA’s objectives for youth engagement and program visibility.</li>
<li>Define strategic communications priorities, key messages, and target audience frameworks for each major program type and registration period.</li>
<li>Establish the overarching campaign framework, including thematic direction, messaging pillars, and channel strategy across Facebook, Instagram, and other relevant platforms.</li>
<li>Develop a campaign calendar and communications roadmap for the full period of performance, in coordination with MOY’s Media and Communications Manager.</li>
<li>Conduct a comprehensive analysis of the current media status of Youth Centers to inform strategy development.</li>
<li>Develop communications’ Key Performance Indicators (KPIs) aligned with MOY expected outcomes, including reach targets, youth registration numbers, and social media engagement rates.</li>
</ul>
<h2>Branding and Messaging Guidelines</h2>
<ul>
<li>Develop and document a messaging guidelines framework, ensuring all communications are youth-friendly, culturally appropriate, and consistent with MOY’s visual identity.</li>
<li>Establish campaign visual identity direction and content tone guidelines for use by the Communications Consultant.</li>
<li>Develop a unified media messaging guide for Youth Centers to ensure consistent messaging across the Kingdom.</li>
<li>Ensure all content and campaigns funded by USG appropriately display USG and MOY logos and comply with U.S. Government marking and branding requirements.</li>
</ul>
<h2>Content Planning and Production</h2>
<ul>
<li>Prepare a detailed Content Plan covering social media platforms, traditional media (television, radio, press), and visual content production (short videos, success stories).</li>
<li>Develop a plan for managing Youth Centers’ digital accounts and improving audience engagement.</li>
<li>Develop detailed media campaign plans for each major campaign period.</li>
</ul>
<h2>Strategic Advisory and Quality Oversight</h2>
<ul>
<li>Serve as the primary strategic reference point for the other Communications Consultant throughout the period of performance.</li>
<li>Review and approve monthly content calendars, campaign concepts, and key creative outputs before submission to MOY for final approval.</li>
<li>Provide strategic direction and feedback on content quality, messaging relevance, and campaign effectiveness on an ongoing basis.</li>
<li>Advise on social media strategy, including targeting approach, audience segmentation, and budget allocation recommendations.</li>
</ul>
<h2>Capacity Building</h2>
<ul>
<li>Provide capacity building support and training to MOY media staff (heads of media departments at the Ministry) on implementing the communications plan and managing digital accounts effectively.</li>
</ul>
<h2>Stakeholder Coordination</h2>
<ul>
<li>Participate in strategic alignment meetings with YGA, MOY, and other Communications Consultants as needed.</li>
<li>Liaise with MOY’s Media and Communications Manager and YGA’s Communications Officer to ensure strategic alignment and timely approvals.</li>
<li>Provide guidance on approval workflows and coordinate timelines to ensure the content approval process is respected.</li>
</ul>
<h2>Monitoring, Evaluation, and Reporting</h2>
<ul>
<li>Conduct quarterly strategic reviews to assess overall campaign performance, adjust priorities, and recommend course corrections as needed.</li>
<li>Submit a final strategic summary report at the end of the engagement, covering key achievements, lessons learned, and recommendations for future communications activities. The report shall measure performance against agreed benchmarks including reach targets, youth registration numbers, engagement rates, and number of media appearances, as defined by MOY at the start of the assignment.</li>
</ul>
<h1>Deliverables</h1>
<h1>·Current situation analysis report</h1>
<h1>·Integrated communications plan</h1>
<h1>·Content plan (3–6 months)</h1>
<h1>·Media messaging guide</h1>
<h1>·Detailed media campaign plan</h1>
<h1>·Capacity building/training of MOY media staff</h1>
<h1>·Quarterly performance reviews</h1>
<h1>·Performance evaluation and impact report</h1>
<h1>·Perform any additional tasks as requested by the Media and Communication Directorate at MOY</h1>
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<h1>Level of Effort </h1>
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<p><strong>Assignment</strong></p>
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<p><strong>Period of Performance</strong></p>
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<p><strong>Level of Effort</strong></p>
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<p>Senior Communications Strategy Consultant</p>
</td>
<td >
<p>6 months</p>
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<p>This is a full-time assignment.</p>
<p> </p>
</td>
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<h1>Required Qualifications</h1>
<ul>
<li>Minimum 5-7 years of professional experience in communications strategy, marketing, or public affairs, with a demonstrated track record of leading large-scale campaigns.</li>
<li>Proven experience developing communications strategies for government entities, development programs, or youth-focused initiatives.</li>
<li>Deep expertise in social media strategy and digital campaign management, including paid social media on Facebook and Instagram.</li>
<li>Strong understanding of youth engagement, cultural nuances, and community communications in the Jordanian context.</li>
<li>Experience designing and executing national media campaigns, including traditional and digital media.</li>
<li>Experience working within USG-funded programs or in coordination with U.S. Government partners, including familiarity with branding and marking requirements, is preferred.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Bachelor’s degree in communications, Marketing, Public Relations, Media, or a related field.</li>
<li>Fluency in Arabic and English.</li>
</ul>
<h1>How to Apply</h1>
<ul>
<li>CV / Resume.</li>
<li>Detailed technical proposal including methodology and work plan.</li>
<li>Statement of approach explaining the applicant’s strategic vision for this assignment.</li>
<li>Work samples specifically related to communications strategy work (e.g., previous communications plans, campaign strategies, or messaging frameworks).</li>
</ul>
<h1>Operational Guidelines</h1>
<ul>
<li>Geographic scope covers youth centers across all governorates of Jordan, with priority given to underserved communities and high-activity centers.</li>
<li>Primary content language is Arabic; English content is required for select programs and materials targeting external audiences.</li>
</ul>
<h1>Supervision and Coordination</h1>
<p>The consultant will work in close coordination and under the technical review of MOY’s Media and Communications Directorate, while reporting to YGA’s team, to ensure all outputs are integrated and aligned with the overall communications strategy.</p>