Economic Analyst Jobs in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>We are currently seeking a talented and driven&nbsp;<strong>SME Relationship Manager (Irbid Center)</strong> to join our growing banking team. In this role, you will be responsible for managing and expanding a portfolio of Small and Medium Enterprise (SME) clients, delivering tailored banking solutions, and building strong, long-term relationships that support their business growth.</p><br> <p><strong><span></span> Key Responsibilities:</strong></p><br> <ul> <li>Develop and maintain strong relationships with SME clients by understanding their financial needs and business models.</li> </ul> <ul> <li>Provide expert financial advice and recommend banking solutions aligned with clients’ objectives.</li> </ul> <ul> <li>Monitor client portfolio performance and proactively identify growth and improvement opportunities.</li> </ul> <ul> <li>Identify cross-selling and upselling opportunities to enhance product penetration.</li> </ul> <ul> <li>Drive client acquisition through referrals, networking, and participation in business and community events.</li> </ul> <ul> <li>Ensure all interactions and transactions comply with bank policies and applicable regulations.</li> </ul> <ul> <li>Contribute to the continuous improvement of SME banking processes and services.</li> </ul> <p><strong><span></span> Behavioral Competencies:</strong></p><br> <ul> <li>Customer Focus: Strong ability to understand client needs and deliver tailored financial solutions.</li> </ul> <ul> <li>Communication: Clear and effective communication, with the ability to adapt to different client profiles.</li> </ul> <ul> <li>Collaboration: Works effectively with internal teams to ensure a seamless client experience.</li> </ul> <ul> <li>Accountability: Demonstrates ownership and responsibility for client outcomes.</li> </ul> <ul> <li>Efficiency: Ability to prioritize tasks and optimize performance.</li> </ul> <p><strong><span></span> Key Skills:</strong></p><br> <ul> <li>SME client relationship management and advisory</li> </ul> <ul> <li>Credit risk assessment and structuring</li> </ul> <ul> <li>Sales and portfolio growth</li> </ul> <ul> <li>Financial analysis and reporting</li> </ul> <ul> <li>Proficiency in MS Office applications</li> </ul> <ul> <li>Strong interpersonal and communication skills</li> </ul> <ul> <li>Team-oriented with a proactive mindset</li> </ul> <p><strong><span></span> Qualifications &amp; Experience:</strong></p><br> <ul> <li>Bachelor’s degree in business, Finance, Economics, or a related field</li> </ul> <ul> <li>5 – 9 &nbsp;years of experience in SME or corporate banking</li> </ul> <ul> <li>Solid experience in credit structuring and risk assessment</li> </ul> <ul> <li>Proven ability to manage and grow a client portfolio</li> </ul> <ul> <li>Fluency in Arabic and English is required</li> </ul> <p><strong><span></span> Work Location:</strong><br>Irbid Center</p><br> <p><strong><span></span> Why Join Jordan Kuwait Bank?</strong></p><br> <p>At Jordan Kuwait Bank, we empower our employees to innovate, lead, and grow. As part of our SME Banking team, you will play a key role in supporting economic development while advancing your career within a dynamic and forward-thinking institution.</p><br> </div>

<p>The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and whenever possible for the fulfilment of the wish to return home. The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation.</p><p>Overall purpose of the role: The Head of Programme reports to and works closely with the Country Director to provide strategic programme direction for DRC s Jordan/Iraq response in a manner that is accountable to the communities we work with. The Head of Programme is responsible for ensuring high-quality, integrated, evidence-based and conflict-sensitive programming across Jordan and Iraq, with a strong focus on strategic partnerships with local actors, strengthening local systems and inclusion of displacement-affected populations, including refugees, internally displaced persons, returnees, and other vulnerable groups. The Head of Programme contributes to the quality assurance of programme implementation across the full project cycle, from context analysis, needs assessments and programme design to implementation, monitoring, learning, reporting and adaptation. The role ensures that DRC s programmes respond to immediate protection and humanitarian needs while also supporting longer-term recovery, resilience and durable solutions where feasible. The Head of Programme is a key senior management position in the DRC country set-up, responsible for strategic programme development, programme quality, technical coherence, cross-cutting information management, sound assessment design, monitoring, evaluation, accountability and learning, and the integration of evidence and learning into high-quality grant proposals and donor reports. The role plays a central part in strategy development and implementation, ensuring that policies, systems, partnerships and people work in a coordinated manner to deliver a coherent and comprehensive country programme across Jordan and Iraq.</p><p>About the job The individual will report directly to the Country Director . Your main duties and responsibilities will be:</p><p>Strategy &amp; programme development</p><ul><li>Maintain in-depth and up-to-date analysis of the humanitarian, protection, displacement, political, socio-economic and donor contexts in Jordan and Iraq, including trends, gaps, risks, challenges and opportunities.</li><li>Lead and contribute to country-level strategic planning, annual strategy reviews and programme development processes, ensuring alignment with DRC s global and regional strategic priorities and the evolving needs of displacement-affected populations.</li><li>Lead the development, review and monitoring of the country programme strategy, ensuring that it is evidence-based, grounded in DRC s core competencies, informed by protection analysis, and shaped through meaningful consultation with programme teams, area offices, partners and communities.</li><li>Foster synergies between programme sectors and promote integrated programming across protection, economic recovery, and humanitarian disarmament and peacebuilding in Jordan and Iraq, implemented in collaboration with local partners.</li><li>Ensure strong protection analysis and protection mainstreaming across all humanitarian and recovery initiatives, with adherence to relevant international standards, including Sphere standards and other applicable technical standards.</li><li>Promote the systematic integration of gender equality, disability and social inclusion, age, gender and diversity considerations, conflict sensitivity, safeguarding and accountability to affected populations across all programmes.</li><li>Facilitate needs assessments, protection analysis, rapid response planning and emergency preparedness, ensuring that recommendations are translated into timely and relevant programming when a response is required.</li><li>Ensure DRC is well positioned in relevant durable solutions, refugee response, IDP response, return, reintegration, resilience and localization architecture in Jordan and Iraq, including relevant coordination fora.</li><li>Represent and advocate for DRC s programme priorities with authorities, donors, UN agencies, clusters, working groups, NGOs, civil society actors and other humanitarian and development stakeholders.</li></ul><p>Program Implementation &amp; Quality</p><ul><li>Provide oversight, guidance and leadership to all aspects of programme development and implementation, ensuring timely delivery, compliance, quality and adaptation based on monitoring data, community feedback and contextual analysis.</li><li>Ensure effective and transparent budget follow-up, planning and use of financial resources in compliance with&nbsp;</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>At least 5 years' experience in relevant field.</p><p>At least 2 years' experience with people management</p><p>Proven experience in effectively coordinating with National Governments, International and National NGO partners, UN and other stakeholders.</p><p>Experience working and coordinating with a variety of donors including SDC, ECHO, DANIDA, UN agencies, EU, GIZ, etc.</p><p>Demonstrated commitment to apply an age, gender and diversity (AGD) and Conflict Sensitive approach to programming.</p><p>Proven experience in managing integrated programs, capacity building, proposal development, budget development, program implementation, monitoring and evaluation.</p><p>Experience in managing program operations, including at country senior management level.</p><p>Proven leadership skills and a competence in people management.</p><p>Full professional proficiency in English and Arabic</p><p>In this position, you are expected to demonstrate DRC five core competencies:</p><ul><li>Striving for excellence: You focus on reaching results while ensuring an efficient process.</li><li>Collaborating: You involve relevant parties and encourage feedback.</li><li>Taking the lead: You take ownership and initiative while aiming for innovation.</li><li>Communicating: You listen and speak effectively and honestly.</li><li>Demonstrating integrity: You act in line with DRC s vision and values.</li></ul>

<p>This position is priority reserved for internal staff until midnight on Tuesday 18 August 2026. Mission: 12 months Place: Amman - Jordan Starting: September 2026 Humanity &amp; Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights. Since its creation in 1982, HI has run development &amp; humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide At Handicap International-Humanity &amp; Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities. Please indicate if you require any special accommodation, even at the first interview. For more information about the organisation.</p><p>JOB CONTEXT: HI s Regional Programme (Mashriq) coordinates missions in 4 different countries (Egypt, Jordan, Lebanon, and Syria). The programme is covering the full mandate of HI emergency, mine action and development with a strong focus on continuum and resilience. The program has a total volume expected for 2026 of 12M Euros with 300 staff. The main sectors of intervention are integrated rehabilitation and MHPSS, inclusive education, Economic inclusion including basic needs and economic recovery), Humanitarian mines actions and Inclusive Humanitarian Actions/Inclusive governance. Education is one of the core sector of intervention in most of the countries within the region. HI currently implements inclusive education projects in Jordan, Lebanon and Syria, while seeking to develop interventions in Egypt. In Syria, HI is supporting Education in Emergencies (EiE) partners (international INGOs and local NGOs) to make their EiE intervention inclusive of children with disabilities, through a mix approach of technical capacity building to partners and direct operational support to children with disabilities and their caregivers.</p><p><br></p><p><br></p><p><b>YOUR MISSION:&nbsp;</b></p><p><br></p><p>Based on the evolution of the context in the region, the Regional Rehabilitation Specialist will have to support the development of the Operational strategy and the revision of the sectorial strategy developed in the previous years to be adapted to the evolution of the context, especially in Lebanon. Under the line management of the Technical Head of Program (THoP), you contribute to the implementation of the mandate of HI and the operational strategy of HI MASHRIQ program in your field of expertise, while respecting the HI DGA policy. You ensure optimal quality and impact of the projects implemented in the countries, through a delegation system with appropriate control mechanisms. You share with all HI managers the responsibility of a sound management and successful functioning of the global organization. The post holder leverages expertise in Rehabilitation to offer strategic and/or operational support to the countries in MASHRIQ (Lebanon, Palestine, Jordan, Egypt, and Syria), according to needs jointly defined with the THoP and the Global Specialist.</p><p>Mission 1: Expertise</p><ul><li>1.1 Contributes to the regional strategies and countries mission strategies when relevant in line with the global strategies</li><li>1.2 Ensure technical support to projects in line with the global technical frameworks and standards on Rehabilitation</li><li>1.3 Support the design and contextualization of technical tools, training, materials and other relevant documents, and disseminate them among the mission/humanitarian regional community (as needed) upon prior validation by the relevant HQ Technical Specialists.</li><li>1.4 Ensure technical learning from projects</li><li>1.5 Ensure the control &amp; monitoring of the technical quality and the relevance of HI s activities in the Programmers under Rehabilitation activities</li><li>1.6 Ensure compliance of the technical proposition with nexus stakes</li><li>1.7 Contributes to the development of research and innovation projects at country and region level, when relevant, in the MHPSS expertise.</li><li>1.8 Contribute to the Technical Divisions professional channel animation</li></ul><p>Mission 2: Influence</p><ul><li>Contribute to the local external prestige and influence of HI s expertise in the field of expertise and foster technical partnerships between HI and other actors.</li></ul><p>Mission 3: Business Development</p><ul><li>Ensure the development of major opportunities or new projects in the region in Rehabilitation sector. Be up-to date on the last international practices and directions and opportunities under his sectorial scope. Use this knowledge to guide the mission towards new and more relevant and efficient technical programming. Ensure relevance of technical practices at project design stage and on strategy development.</li></ul><p>Mission 4: Emergency preparedness and response</p><ul><li>Contribute to the support or implementation of emergency preparedness actions in the region and, during an emergency, adapts his/her working modality to contribute to an effective HI humanitarian response.</li></ul><p>CHARACTERISTICS OF THE POSITION: The position will require the postholder to travel between the countries of the region and be able to move easily.</p><p><strong>Desired Candidate Profile</strong></p><p>You hold an advanced degree in Physiotherapy, Occupational Therapy, Physical Medicine and Rehabilitation, You have a minimum of 5 years experience between international development and emergency and post crisis environments, in technical position, You have proven experience in complex environments as well as in collaboration with national rehabilitation actors at all levels (from services to central and international levels), You have strong strategic analytical skills; capacity to establish clear frameworks, rules and limits, You have strong experience in capacity building techniques with adults, using different pedagogical models. You like working as part of a team/network, cooperating.</p>

<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until October, 2026</span></p> <p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><a name="x__Toc1854423068" ><b><span >About Mercy Corps</span></b></a></p> <p class="x_MsoNormal" ><span >Mercy Corps is a global team of humanitarians, working together in over 40 countries on the front lines of today’s biggest crises to create a future of possibility, where everyone can prosper.&nbsp;</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >Since 2003, Mercy Corps has been actively working in Jordan, responding to the pressing needs of the vulnerable populations, strengthening cohesive and civically engaged communities, and increasing economic opportunities.&nbsp;</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><a name="x__Toc554132062" ><b><span >About Iqlaa</span></b></a></p> <p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a five-year program that started in May 2022 and aims to support Jordan's home-based, micro, and small businesses to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology integration. The program encourages and supports the participation of all MSE-owner segments.&nbsp;</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Implementing Organizations: </span></b><span >Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><a name="x__Toc1505944540" ><b><span >Activity Description</span></b></a></p> <p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa) aims to strengthen the resilience of Micro and Small Enterprises (MSEs) in Jordan by enhancing their managerial capacities and improving their access to business opportunities, financial products, and services. Central to Iqlaa’s strategy is its commitment to an evidence-based approach, underpinned by a streamlined research management framework. This ensures that findings are effectively disseminated, translated into actionable recommendations, and developed into accessible resources. By adopting this approach, Iqlaa aims to drive impactful and sustainable interventions for MSEs and key ecosystem actors, at both the enterprise and market levels.</span></p> <p class="x_MsoNormal" ><span >Iqlaa has conducted extensive research and analysis on Jordan’s micro and small enterprise (MSE) ecosystem, including sectoral studies, ecosystem assessments, and the development of governorate-level profiles. Building on this body of evidence, Iqlaa aims to consolidate key insights into an online MSE Geographic Map.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >The online MSE Geographic Map will visualize sectoral distributions, geographic concentrations of MSE activity, ecosystem actors, and development opportunities across Jordan’s governorates. The platform will serve as an accessible evidence-based tool to support policymakers, development partners, and market actors in understanding local economic dynamics and identifying opportunities for targeted interventions and exploring spatial patterns, trends, and relationships across integrated datasets to inform planning, policy development, and operational decision-making.</span></p> <p class="x_MsoNormal" ><span >The MSE Geographic Map will be developed as an interactive web-based system integrated within the selected entity’s website environment to ensure long-term institutional ownership and sustainability. In parallel, structured datasets generated through the map will be shared with the CVDB Observatory (Tanmieh Tool) under the Ministry of Interior to support broader economic planning and observatory functions.</span></p> <p class="x_MsoNormal" ><span >Through this approach, the MSE Geographic Map will support improved coordination among ecosystem actors, facilitate data-driven planning and analysis, and contribute to strengthening the MSE ecosystem across Jordan.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Proposed High-Level Functions of the Map:</span></b></p> <p class="x_MsoNormal" ><span >The map must incorporate core functions and technical characteristics including but not limited to:</span></p> <p class="x_MsoNormal" >&nbsp;</p> <ul type="disc"> <li class="x_MsoNormal" ><b><span >Sector and Geographic Insights:</span></b><span > Display sectoral distributions, geographic concentrations, and ecosystem dynamics across Jordan’s governorates, highlighting development opportunities through the integration of geographic data, research assessments and insights generated by Iqlaa.</span></li> <li class="x_MsoNormal" ><b><span >Governorate Profile Integration:</span></b><span > Integrate structured governorate-level profiles covering sector clusters, key stakeholders, economic characteristics, and identified opportunities and challenges affecting MSEs.</span></li> <li class="x_MsoNormal" ><b><span >Interactive Map Interface:</span></b><span > Provide a user-friendly interactive map interface enabling users to navigate geographic data layers and access structured information linked to each governorate.</span></li> <li class="x_MsoNormal" ><b><span >Data Exploration and Comparison:</span></b><span > Enable users to explore relationships, trends, and patterns across datasets to support evidence-based analysis and decision-making.</span></li> <li class="x_MsoNormal" ><b><span >Stakeholder Engagement Features:</span></b><span > Include interactive features such as filters, overlays, and clickable geographic layers to enable deeper exploration of ecosystem data.</span></li> <li class="x_MsoNormal" ><b><span >Sustainability and Accessibility:</span></b><span > Ensure the MSE Geographic Map is designed to support long-term institutional hosting within the selected entity’s website environment, while maintaining accessibility for a wide range of users.</span></li> <li class="x_MsoNormal" ><b><span >Dynamic Data Updates:</span></b><span > Enable periodic updates of governorate-level datasets so that the MSE Geographic Map remains a living resource for policymakers and ecosystem actors.</span></li> <li class="x_MsoNormal" ><b><span >Data Export for National Platforms:</span></b><span > Ensure that datasets generated through the MSE Geographic Map can be exported in structured formats (e.g., Excel or CSV) to support integration with national systems such as the CVDB Observatory (Tanmieh Tool).</span></li> </ul> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >This map will be a pivotal tool for programmatic decision-making, promoting coordination among MSE actors and supporting interventions aimed at enhancing the MSE ecosystem in Jordan.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><i><span >Note to Applicants: The high-level functions outlined below represent the envisioned scope of the MSE Geographic Map platform that will be built by a separate software development company, to be procured through a dedicated RFP process. The role of this consultant is not to develop the map, but to validate and refine these functions through stakeholder consultations and technical assessment, and to translate them into detailed technical specifications and RFP requirements for the platform developer.</span></i></p> <p class="x_MsoNormal" ><i><span >&nbsp;</span></i></p> <p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p> <p class="x_MsoNormal" ><b><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></b></p> <p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing">https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing</a></span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >How to Apply</span></b></p> <p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Sunday 5 July, 2026 at 3:00 pm Amman time</b>:</span></p> <ol start="1" type="1"> <li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Proposal Submission Requirements”</i></b><i> </i>section in the ToR document (pages 7-8) .</span></li> <li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li> <li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on Jo Fawtara system.</span></li> <li class="x_MsoListParagraph" ><span >A filled &amp; signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li> </ol> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p> <p class="x_MsoNormal" >&nbsp;</p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Network Administrator II leads a team in various maintenance evolutions, as well as advises Military and Civilian customers on Post/Camp/Station and enterprise level information technology (IT) solutions when appropriate. The individual defines technical and physical development of the network and assigns various tasks to keep the network running at optimum levels. This position requires advanced knowledge in LAN/WAN troubleshooting. Various management and administrative tasks are also the responsibility of Network Administrator II (NA II). The position reports directly to the NOC Chief Watch Officer. The NA II assists and supervises subordinate NA s and NOC subordinate sites, oversees network security checks, troubleshooting network problems, outages, and anomalies as required. The individual will be responsible for reporting all pertinent information about any anomalies on the network and can advise which related work centers or sites should be involved. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Security Clearance: Requires an active Secret Clearance</p><p>Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required. Bachelor s Degree in Information Technology (IT) or a related field is preferred. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><p><strong>BASELINE:</strong></p><ul><li>Cisco: CCNA Security ( Cannot be used as a dual qualifier)</li><li>Cisco: CCNP Security ( Cannot be used as a dual qualifier)</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>CompTIA: CySA+ ce: Cybersecurity Analyst</li><li>CompTIA: Security+ ce</li><li>GIAC: GCED: Certified Enterprise Defender</li><li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>GIAC: GICSP: Industrial Cyber Security Professional</li><li>GIAC: GSEC: Security Essentials</li><li>ISACA: CISA: Certified Information Systems Auditor</li><li>ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional</li><li>ISC2: SSCP: Systems Security Certified Practitioner</li></ul><p><strong>COMPUTING ENVIRONMENT (CE):</strong></p><ul><li>Cisco: CC-DN-P: DevNet Professional</li><li>Cisco: CCIE: Collaboration</li><li>Cisco: CCIE: Enterprise Infrastructure</li><li>Cisco: CCIE: Enterprise Wireless</li><li>Cisco: CCIE: Routing &amp; Switching</li><li>Cisco: CCIE: Security</li><li>Cisco: CCIE: Service Provider</li><li>Cisco: CCNA</li><li>Cisco: CCNA: Routing and Switching</li><li>Cisco: CCNA: Security ( Cannot be used as a dual qualifier )</li><li>Cisco: CCNA: Service Provider</li><li>Cisco: CCNP: Collaboration</li><li>Cisco: CCNP: Enterprise</li><li>Cisco: CCNP: Routing &amp; Switching</li><li>Cisco: CCNP: Security ( Cannot be used as a dual qualifier )</li><li>Cisco: CCNP: Service Provider</li></ul><p>Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Network Administrator II must have at least five (5) years of experience in a networking environment. Preferably a minimum of at least 1 (one) year in a Network Operations Center (NOC) or higher tier support. Experience with a customer service-oriented company.</p><p></p></section>

<p>You ll excel at what you do because you re in a role that aligns with your skills and passions You ll be aligned with our core values - High Ethics, Commitment and Innovation we re looking for team members who get it, want it, and have the capacity to do it We want you to thrive in an environment where your contributions matter, and you can make an impact on our mission. If you re a high-energy, results-driven professional who s ready to take on a role that matches your expertise and values, we d love to connect! Check out the details below and see if this is the right fit for you. Purpose of Role/Summary: The Training &amp; Analysis Specialist is responsible for delivering accurate, timely, and compliant market analysis while supporting the company s educational, marketing, client-engagement, and media activities. The role works closely with the Senior Market Analyst, Marketing, and Sales teams to translate market development into reports, educational materials, webinars, seminars, media commentary, and digital content. Main Activities and Responsibilities: Preparing one approved market analysis reports across the company s relevant asset classes Developing educational materials such as presentations, articles, video scripts, videos, and other requested content Conducting Arabic webinars and seminars based on business needs Delivering training sessions for new employees when required Preparing for and participating in TV and radio interviews, ensuring market commentary follows approved talking points Producing evergreen educational articles and/or infographics Preparing customized market reports based on approved internal or client requirements Supporting 1-to-1 educational or explanatory sessions for HNW clients in coordination with the Sales and education department Producing short market-analysis videos with additional content when major market events require timely coverage Any other duties that are requested and relevant to the role</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Skills &amp; Experience:</strong> Bachelor s degree in finance, Economics, or a related field. Experience Required A solid financial background and at least two years of experience working in the financial services business. Knowledge of capital markets is a must Strong analytical and reporting skills Strong presentation skills Knowledge in the dynamics of macroeconomics Technical Analysis Previous experience with financial brokers Previous experience in educating people Arabic and English</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Digital Forensics Analyst is responsible for conducting forensic investigations, evidence acquisition, preservation, analysis, and reporting activities in support of cybersecurity incidents, legal investigations, regulatory requirements, and internal security matters. The role plays a critical part in identifying the source, scope, and impact of cyber incidents while ensuring the integrity and admissibility of digital evidence. The role works closely with Incident Response teams, Security Operations, Legal stakeholders, and customer representatives to investigate cyber incidents, collect forensic evidence, and provide technical findings that support decision-making, remediation, and potential legal proceedings.</p><p>Responsibilities:</p><ul><li>Digital Evidence Acquisition &amp; Preservation<ul><li>Perform forensic acquisition of digital evidence from Workstations, Servers, Mobile devices, Virtual environments, Cloud platforms and Removable media</li><li>Ensure proper chain of custody procedures are followed throughout investigations.</li><li>Preserve evidence integrity using approved forensic methodologies and tools.</li><li>Conduct live and dead-box forensic acquisitions.</li><li>Maintain forensic evidence repositories and documentation.</li></ul></li><li>Forensic Investigation &amp; Analysis<ul><li>Analyze digital evidence to identify Unauthorized access ,Data theft , Insider threats ,Malware activity ,Data destruction attempts and Policy violations</li><li>Examine File systems ,Registry artifacts ,Event logs ,Browser artifacts ,User activity records and Network evidence</li><li>Conduct timeline analysis and event reconstruction activities.</li><li>Support attribution efforts and attack path analysis where applicable.</li></ul></li><li>Reporting &amp; Documentation<ul><li>Prepare detailed forensic reports documenting the Methodology, Findings, Evidence collected and Conclusions</li><li>Present findings to technical and non-technical stakeholders.</li><li>Maintain investigation records in accordance with regulatory and legal requirements.</li><li>Support expert witness preparation activities where required.</li></ul></li><li>Research &amp; Continuous Improvement<ul><li>Maintain awareness of Emerging attack techniques, Anti-forensics methodologies, Digital investigation trends and Digital investigation trends</li><li>Support the development of Investigation procedures, Forensic methodologies and Evidence handling standards</li><li>Participate in technical training and capability development initiatives.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or intermediate diploma (minimum) from a recognised institution. Minimum 2 years experience in cybersecurity, including at least 2 completed digital forensic investigations. At least one valid NCSC-approved forensics certification like (GCFE, GCFA, CHFI), or another equivalent certification in the same field that is approved by the NCSC) Hands-on use of forensic tools and sound evidence-handling practice. Exposure to mobile and cloud forensics is preferable. Experience in an MSSP, lab, or law-enforcement forensic environment is preferable.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p><strong>CORE WORK ACTIVITIES</strong></p> <p><strong>Building Successful Relationships that Generate Sales Opportunities</strong></p> <p> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</p> <p> Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</p> <p> Develops relationships within community to strengthen and expand customer base for sales opportunities.</p> <p> Manages and develops relationships with key internal and external stakeholders.</p> <p> Provides accurate, complete and effective turnover to Event Management.</p> <p><strong>Managing Sales Activities</strong></p> <p> Participates in sales calls with members of sales team to acquire new business and/or close on business.</p> <p> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p> <p><strong>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue</strong></p> <p> Identifies new business to achieve personal and location revenue goals.</p> <p> Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</p> <p> Closes the best opportunities for the location based on market conditions and location needs.</p> <p> Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</p> <p><strong>Providing Exceptional Customer Service </strong></p> <p> Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</p> <p> Services our customers in order to grow share of the account.</p> <p> Executes and supports the company s customer service standards.</p> <p> Provides excellent customer service consistent with the daily service basics of the company.</p> <p> Sets a positive example for guest relations.</p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> </div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education and Experience</strong></p> <p> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</p> <p>OR</p> <p> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>

<p>Scope of work&nbsp; The Business Analyst will serve as the primary link between healthcare stakeholders, the EMR vendor, and internal technical teams to ensure the successful delivery of the Electronic Medical Records (EMR) system. The role is responsible for eliciting, analyzing, documenting, and validating business, clinical, and functional requirements; conducting business process analysis and Fit-Gap assessments; developing functional specifications and other product documentation; and ensuring that proposed solutions align with UNRWA’s operational and clinical workflows. The Business Analyst will also support solution design, review system configurations, coordinate business validation activities, including System Integration Testing (SIT) and User Acceptance Testing (UAT), and facilitate the resolution of functional issues. Throughout the project lifecycle, the incumbent will work collaboratively with stakeholders to ensure that business needs are accurately translated into high-quality, user-centered digital health solutions that support UNRWA’s strategic objectives.&nbsp; Specific Outputs/Tasks include but not limited to: Key Responsibilities 5.1 Business and Technical Requirements • Engage healthcare professionals, business users, technical teams, and other stakeholders to elicit, analyze, validate, and document business, clinical, operational, and technical requirements. • Translate business and clinical requirements into functional specifications, system requirements, user stories, use cases, process flows, and acceptance criteria. • Ensure that requirements are clear, complete, feasible, testable, prioritized, and aligned with the EMR project objectives. • Maintain requirements traceability from initial identification through development, testing, acceptance, and implementation. • Analyze current clinical and administrative workflows and recommend improvements, standardization, and process optimization. • Identify and document functional gaps, dependencies, assumptions, constraints, and non-functional requirements, including performance, security, availability, usability, and interoperability. 2.2 Agile and Product Backlog Management • Support the Product Lead/Product Owner in establishing, maintaining, and prioritizing the EMR product backlog. • Develop and refine user stories, acceptance criteria, technical tasks, and backlog items in collaboration with business users, technical teams, and the vendor. • Ensure backlog items meet agreed readiness criteria before being included in a sprint. • Facilitate or support Agile/Scrum events, including backlog refinement, sprint planning, daily coordination meetings, sprint reviews, demonstrations, and retrospectives. • Monitor sprint commitments, deliverables, dependencies, impediments, and completion against agreed acceptance criteria. • Support the Product Lead in reviewing and accepting completed backlog items and identifying items requiring rework. • Ensure that sprint outcomes, decisions, action points, and lessons learned are properly documented and followed up. 2.3 System Development Lifecycle • Apply sound knowledge of the full system development lifecycle, including discovery, requirements analysis, solution design, development, integration, testing, deployment, stabilization, and post-implementation support. • Review solution designs and technical specifications to confirm alignment with approved business requirements. • Support change-control processes by assessing the business, technical, schedule, and resource implications of proposed changes. • Coordinate requirements clarification between stakeholders and the vendor throughout the development lifecycle. • Identify delivery risks, gaps, and inconsistencies at an early stage and escalate them to project management with recommended actions. 2.4 Vendor and Deliverables Management • Serve as a key coordination point between the EMR project team and the vendor for requirements, deliverables, testing, and implementation activities. • Review vendor deliverables against contractual requirements, approved specifications, user stories, acceptance criteria, and the agreed implementation plan. • Track vendor commitments, deliverables, action items, defects, dependencies, and due dates. • Participate in vendor meetings, technical discussions, demonstrations, sprint reviews, and deliverable-acceptance activities. • Identify deviations from approved requirements, quality standards, or delivery timelines and support their resolution and escalation. • Maintain clear records of vendor decisions, clarifications, commitments, and outstanding actions. 2.5 Integration and Data Migration • Support the analysis and documentation of integration requirements between the EMR and relevant corporate, clinical, laboratory, reporting, and administrative systems. • Document interface requirements, data flows, data ownership, business rules, field mappings, validation rules, and error-handling requirements. • Collaborate with technical teams and the vendor to ensure secure, reliable, and accurate data exchange. • Support data migration planning, including data mapping, cleansing rules, validation criteria, reconciliation, and migration testing. • Participate in the validation of migrated data and integrated workflows to confirm completeness, accuracy, and usability. 2.6 Testing and Quality Assurance • Develop and maintain test strategies, test plans, test scenarios, test cases, test scripts, and expected results based on approved requirements and acceptance criteria. • Coordinate and support functional testing, integration testing, regression testing, system testing, and user acceptance testing. • Work with healthcare professionals and business users to prepare and execute user acceptance testing. • Record, classify, prioritize, and track defects through resolution, retesting, and closure. • Collaborate with quality assurance teams and the vendor to ensure that the EMR meets functional, clinical, technical, usability, and performance requirements. • Maintain traceability between requirements, test cases, defects, and acceptance decisions. • Support the preparation of test completion reports and recommendations for release readiness and production deployment. 2.7 Implementation, Training, and User Adoption • Support implementation, pilot, rollout, stabilization, and post-go-live activities. • Assess implementation readiness and identify operational, technical, training, and change-management gaps.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in computer science, information systems, software engineering, health informatics, business information technology, or a related field.</li><li>Professional certification in business analysis, Agile/Scrum, product ownership, project management, or software testing is highly desirable.</li><li>Scrum Product Owner, Scrum Master, PMI-PBA, CBAP, PRINCE2, PMP, or equivalent certification would be an asset.</li><li>Minimum seven (6) years of relevant professional experience.</li><li>Relevant professional experience in technical business analysis, digital transformation, software implementation, or information systems projects.</li><li>Demonstrated hands-on experience across the system development lifecycle.</li><li>Strong practical experience with Agile/Scrum delivery and product backlog management.</li><li>Proven experience developing user stories, acceptance criteria, functional specifications, process flows, and test cases.</li><li>Experience facilitating backlog refinement, sprint planning, sprint reviews, demonstrations, and retrospectives.</li><li>Experience coordinating vendors and reviewing vendor deliverables against agreed requirements and acceptance criteria.</li><li>Practical experience in system testing, defect management, quality assurance, and user acceptance testing.</li><li>Experience with system integrations, APIs, data mapping, or data migration is highly desirable.</li><li>Experience in EMR, healthcare information systems, or other complex enterprise systems is strongly preferred.</li><li>Experience preparing management reports, project documentation, presentations, and governance materials.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span><br><br><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span><br><span>We invite you to join us. Why?</span><br><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span><strong>JOB SUMMARY</strong></span></p><br><p><span>The Enterprise Digital Solutions Analyst is a full-stack digital practitioner within KEO Group’s IT function, responsible for designing and delivering solutions that digitize, automate, and surface intelligence across the organization. The role spans four capability pillars — Microsoft platform and SPFx/.NET development, Power Platform architecture, data and analytics engineering, and AI integration - with a strong secondary differentiator in Autodesk APS and AEC platform integrations. It requires someone equally comfortable writing a TypeScript web part, building a cross-platform mobile app in React Native, standing up a .NET Core service or Python automation, designing a Dataverse schema, building a Power BI semantic model, or prototyping an Azure OpenAI solution. Working within a multidisciplinary practice of data, knowledge, and infrastructure specialists, the Analyst translates operational challenges into scalable, well-governed digital products that KEO’s people actually use - across projects, practices, and geographies.</span></p><br><p><span><strong>KEY TASKS AND RESPONSIBILITIES</strong></span></p><br><p><span><strong>Microsoft Platform Development &amp; Automation</strong></span></p><br><ul><li><span>Own the design, development, and delivery of solutions across the full Microsoft stack - from Power Platform apps and flows to SPFx web parts, .NET Azure Functions, and Graph API integrations - translating complex business requirements into maintainable, scalable applications.</span></li><li><span>Build and govern automated business processes across M365, integrating SharePoint Online, Dataverse, Teams, and third-party systems via connectors and direct REST/Graph API calls, selecting the right pattern based on performance, supportability, and security posture.</span></li><li><span>Extend Microsoft 365 Copilot through Copilot Studio - building declarative agents, custom connectors, and prompt extensions that surface KEO knowledge and process intelligence in the tools employees already use.</span></li><li><span>Build and deliver cross-platform mobile applications using React Native for Android and iOS, alongside modern web front-ends built with React and Next.js, extending KEO's digital solutions to field, site, and executive users beyond the desktop.</span></li></ul><p><span><strong>Data, Analytics &amp; Reporting</strong></span></p><br><ul><li><span>Apply strong analytical thinking and reporting skills to translate operational data into clear dashboards, reports, and business insights.</span></li><li><span>Clean, transform, and structure data using Power Query, DAX, and sound data modelling practices to support accurate and reliable reporting.</span></li><li><span>Work with APIs, endpoints, and connected data sources to integrate external and internal system data into reporting and analytics solutions.</span></li></ul><p><span><strong>AI Integration &amp; Innovation</strong></span></p><br><ul><li><span>Prototype and build AI-augmented solutions using Azure OpenAI, Copilot Studio, and the Power Platform AI Builder - identifying high-value use cases through engagement with business stakeholders and translating them into working pilots.</span></li><li><span>Stay ahead of the Microsoft AI and Power Platform release cadence, evaluating new capabilities (Copilot agents, AI Builder models, Semantic Kernel integrations) for relevance and value within KEO’s operating context.</span></li></ul><p><span><strong>Platform Support, Governance &amp; Collaboration</strong></span></p><br><ul><li><span>Participate in business requirements analysis and process re-engineering workshops, helping stakeholders articulate problems precisely before designing solutions.</span></li><li><span>Ensure that Health, Safety, Sustainability, and Continual Improvement principles are embedded in all work practices.</span></li><li><span>Performs other duties as assigned.</span></li></ul> <br><strong>Qualifications</strong><br><ul><li><span>Typically, 5–8 years of hands-on Microsoft platform development experience, with demonstrable depth across SharePoint Online and Azure integration.</span></li><li><span>Proficient in C#, .NET, and .NET Core for Azure Functions, Web APIs, and cross-platform back-end services; strong TypeScript and JavaScript (ES6+, async/await, module bundling), SPFx and client-side development; solid HTML5 and CSS3 for custom front-end work across SharePoint and Power Pages.</span></li><li><span>Deep SPFx development experience - web parts, application customizers, field customizers, and List View Command Sets - using PnP JS, Microsoft Graph Toolkit, and SharePoint REST and Graph API endpoints, with React component patterns as standard.</span></li><li><span>Hands-on experience building and shipping cross-platform mobile applications with React Native, including production deployments to both Android (Google Play) and iOS (App Store).</span></li><li><span>Strong command of React and Next.js for building modern, component-based and server-rendered web applications, including routing, state management, and integration with REST and Graph APIs.</span></li><li><span>Proficient in Python for scripting, automation, data processing, and back-end service development, integrating with Azure services and enterprise APIs.</span></li><li><span>Hands-on experience with Power Automate and Power BI</span></li><li><span>Hands-on experience with Azure Functions, Azure Logic Apps, Azure Storage Accounts (blobs, queues, tables), Azure Service Bus, and API Management for enterprise integration patterns; familiar with Azure DevOps CI/CD pipelines for Power Platform solutions, SPFx packages, and .NET APIs.</span></li><li><span>Solid command of Entra ID app registrations, OAuth 2.0 flows (authorization code, client credentials, on-behalf-of), managed identities, and Microsoft Graph delta queries - able to design and debug end-to-end authentication flows across the Microsoft identity platform without assistance.</span></li><li><span>Strong relational database skills, including data schema design and management, authoring complex queries, developing and maintaining stored procedures, and performance optimization (indexing strategy, query plan analysis, and normalization) across SQL Server and comparable relational databases.</span></li><li><span>Experience building with Azure OpenAI (GPT-4o, embeddings, Assistants API), Azure AI Search (RAG patterns, semantic ranking, vector search), and AI Builder; familiar with Copilot Studio for declarative agents and custom connectors; working awareness of Semantic Kernel for orchestrating LLM-based workflows within enterprise applications.</span></li><li><span>Experience integrating systems using REST APIs, OAuth-secured endpoints, and structured data exchange patterns to support analytics, automation, and enterprise application workflows.</span></li><li><span>Experience in the AEC (Architecture, Engineering, and Construction) or professional services sector is advantageous.</span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A leading vocational and technical institution operating at a national level and playing a strategic role in workforce development and skills transformation.</p><p>The organization partners closely with government entities, international development partners, and the private sector.</p><p>The organization delivers industry-driven programs that combine practical training, modern facilities, and strong private-sector partnerships to ensure graduates are equipped with relevant, in-demand skills.</p><p>With a focus on quality, innovation, and employability, the institution adopts a competency-based learning model and continuously updates its programs to respond to evolving economic and workforce requirements. It operates across multiple locations in Jordan and serves a diverse student population, contributing to national workforce development and economic growth.</p><p>The organization offers a professional, collaborative work environment and is committed to investing in its people through continuous learning, clear career paths, and a strong performance-driven culture.</p><p><br></p><p><b>Role Purpose</b></p><p>The Internal Audit Manager is responsible for establishing, managing, and improving company Internal Audit Unit. The role provides independent and objective assurance and advisory services to the Audit Committee and management on governance, risk management, internal controls, compliance, operational efficiency, safeguarding of assets, and achievement of company strategic objectives.</p><p>The role covers company branches, departments, programs, systems, funding sources, donor funded projects, and vocational training operations.</p><p><br></p><p><b><span></span>General Duties and Responsibilities</b></p><p>• Develop, maintain, and periodically update the Internal Audit Charter for review and approval by the Audit Committee.</p><p>• Develop the internal audit universe and prepare a risk based annual internal audit plan for Audit Committee review and approval.</p><p>• Conduct periodic risk assessments to identify key financial, operational, compliance, IT, fraud, donor, and strategic risks.</p><p>• Conduct financial, operational, compliance, performance, IT, and special audits in accordance with the approved internal audit plan.</p><p>• Evaluate the adequacy and effectiveness of governance, risk management, and internal control systems.</p><p>• Review compliance with company policies, procedures, delegated authority matrix, donor agreements, regulatory requirements, and applicable standards.</p><p>• Review key operational areas, including student admissions, registration, attendance, tuition and fees, scholarships, discounts, waivers, refunds, receivables, completion records, and certification.</p><p>• Review donor funded programs, restricted funds, eligible expenditures, budget utilization, supporting documents, donor reporting, and compliance with funding agreements.</p><p>• Review procurement, tendering, vendor selection, purchase orders, goods receipt, service acceptance, contract management, payment controls, and segregation of duties.</p><p>• Review branch operations, workshops, laboratories, stores, tools, equipment, occupational safety controls, and safeguarding of the assets.</p><p>• Periodically examine and report on the fixed assets register, including asset tagging, physical verification, additions, disposals, depreciation, and reconciliation with accounting records.</p><p>• Review key system controls over ERP, SIS, HR systems, eFawateercom, JoFotara, user access rights, segregation of duties, master data, system interfaces, and audit trails.</p><p>• Conduct special investigations, fraud reviews, or ad hoc audit assignments as requested by the Audit Committee or as required by emerging risks.</p><p>• Prepare clear audit reports covering observations, root causes, risk ratings, impact, recommendations, responsible owners, and agreed action plans.</p><p>• Present significant audit findings, high risk issues, overdue actions, and emerging risks to senior management and the Audit Committee.</p><p>• Maintain a follow up tracker and monitor the implementation of agreed audit recommendations.</p><p>• Provide independent advisory support on policies, procedures, controls, process improvement, compliance, and operational efficiency without assuming management responsibility.</p><p>• Support the development of a strong control culture across the company through awareness, guidance, and training.</p><p>• Coordinate, where required, with external auditors, donors, regulators, consultants, and other assurance providers.</p><p>• Lead, supervise, and develop the internal audit team, where applicable.</p><p>• Ensure confidentiality, integrity, and proper safeguarding of audit information and working papers.</p><p>• Undertake any other duties assigned by the Audit Committee or senior management, provided that such duties are consistent with the independence, objectivity, and mandate of the Internal Audit Unit.</p><p><br></p><p><b>Independence and Reporting Structure</b></p><p>• The Internal Audit Manager reports functionally to the Audit Committee of the Board of Directors.</p><p>• The Internal Audit Manager has a dotted administrative reporting line to the CEO.</p><p>• The Internal Audit Manager shall have direct and unrestricted access to the Audit Committee.</p><p>• The Internal Audit Manager shall have unrestricted access to records, systems, personnel, branches, physical assets, documents, and information necessary to perform audit responsibilities.</p><p>• The Internal Audit Manager shall be free from undue influence or interference in determining audit scope, performing audit work, and communicating audit results.</p><p>• Any limitation on audit scope, access, resources, or independence shall be reported to the Audit Committee.</p><p>• The Internal Audit Manager shall not assume management responsibility for designing, implementing, or operating internal controls.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications, Skills, Knowledge, and Experience:</b></p><p>• Bachelor’s degree in accounting, Finance, Business Administration, or a related field.</p><p>• Professional certification is preferred, such as CIA, CPA, ACCA, CISA, CFE, CMA, or equivalent.</p><p>• Minimum of 10 years of relevant experience in internal audit, external audit, risk management, compliance, governance, or internal control, including at least 3 years in a managerial role.</p><p>• Strong knowledge of internal audit standards, risk-based auditing, internal controls, governance, fraud risk, compliance, and assurance practices.</p><p>• Experience in multi-branch or multi-site operations, preferably in education, vocational training, non-profit, donor funded, or service-based organizations.</p><p>• Knowledge of the TVET sector, including regulations, funding models, quality assurance, accreditation, student lifecycle controls, and program delivery risks, is preferred.</p><p>• Experience in auditing or managing donor grants, restricted funds, eligible expenditure, donor reporting, and compliance requirements.</p><p>• Understanding of delegated authority frameworks, procurement controls, approvals, accountability, and segregation of duties.</p><p>• Strong analytical, problem solving, report writing, communication, presentation, and stakeholder management skills.</p><p>• Excellent written and verbal communication skills in English and Arabic.</p><p>• Proficiency in data analytics and audit tools such as Excel, Power BI, ACL, IDEA, SQL, or equivalent.</p><p>• Awareness of emerging risks, including cybersecurity, data privacy, system access controls, fraud risks, artificial intelligence, and digital transformation risks.</p><p>• High level of integrity, confidentiality, independence, objectivity, professional ethics, and attention to detail.</p><p>• Ability to manage multiple assignments, meet deadlines, and work effectively with senior management and the Audit Committee.</p><p><br></p></div>

<p>The IT Security Officer will help protect the organization s systems and information by monitoring security events, identifying vulnerabilities, implementing security controls and responding to incidents.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>SOC operations and daily SIEM alert investigation, preferably using Elastic Security. Experience with Splunk, QRadar or Microsoft Sentinel is also acceptable.</li><li>Practical experience with SIEM integration, including onboarding different log sources and developing, testing and tuning security use cases, correlation rules and alerts.</li><li>Practical threat intelligence experience using free or paid platforms to collect, validate and analyze indicators of compromise (IOCs) and supporting evidence.</li><li>EDR alert investigation, including process analysis, endpoint isolation, containment and false-positive identification.</li><li>Practical incident response for malware, phishing, unauthorized access and other security incidents.</li><li>Vulnerability assessment using Nessus, Tenable, Qualys or OpenVAS, including validating findings, prioritizing risks, following up remediation and retesting.</li><li>Hands-on network and web application penetration testing using Kali Linux, Nmap, Burp Suite, Metasploit or similar tools.</li><li>Windows and Linux security experience, including Windows Event Logs, Active Directory, PowerShell and Linux logs.</li><li>Practical security hardening for Active Directory, firewalls, Windows and Linux servers, with good experience applying CIS Benchmarks.</li><li>Good understanding of network security, firewalls, TCP/IP, DNS, VPNs and VLANs.</li><li>Ability to document security findings, prepare clear technical reports and provide practical remediation recommendations.</li><li>Hands-on experience investigating SIEM and EDR alerts and responding to security incidents.</li><li>Practical knowledge of vulnerability assessment, security hardening and remediation validation.</li><li>Ability to analyze threat intelligence, indicators of compromise and security logs.</li><li>Strong knowledge of network security, firewalls, IDS/IPS, TCP/IP, DNS, VPNs and VLANs.</li><li>Working knowledge of ISO/IEC 27001, risk assessment, security policies and audit requirements.</li><li>Strong analytical, problem-solving, documentation, and communication skills.</li><li>Bachelor's degree in Cyber Security, Computer Science, Information Technology, or a related field.</li><li>Minimum of 2 years of practical experience in cybersecurity.</li><li>Expertise in conducting security assessments.</li><li>Proven ability to develop and implement security policies.</li><li>Experience managing security and data protection risk assessments.</li><li>Preferred certifications (not mandatory):</li><li>SOC and Incident Response: Elastic Certified SIEM Analyst, eSOC, eCIR, eCTHP, eCDFP, HTB CDSA, BTL1, CCDL1.</li><li>Advanced Defensive Security: BTL2 or CCDL2.</li><li>Penetration Testing: OSCP/OSCP+, eJPT, eCPPT, eWPTX, HTB CPTS/CWES, or CEH Practical.</li><li>GRC and ISO: ISO/IEC 27001 Lead Implementer/Lead Auditor, CISA, or COBIT 2019.</li></ul>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe. Octopus by RTG is hiring a Senior Salesforce Product Owner for one of our partners.</p> <h4>Job overview</h4> <p>We are seeking a highly experienced Senior Salesforce Product Owner to lead the strategy, roadmap, and delivery of Salesforce-based solutions. This role bridges business needs and technical execution, ensuring that Salesforce capabilities are leveraged to drive business value, improve user experience, and support scalable growth.</p> <h4>Role responsibilities</h4> <ul> <li>Own and manage the Salesforce product roadmap aligned with business objectives</li> <li>Collaborate with stakeholders to gather, analyze, and prioritize business requirements</li> <li>Translate business needs into clear user stories, acceptance criteria, and backlog items</li> <li>Act as the primary point of contact between business teams and Salesforce development teams</li> <li>Prioritize backlog based on business value, technical feasibility, and dependencies</li> <li>Lead sprint planning, backlog grooming, and product demos in Agile environments</li> <li>Ensure successful delivery of Salesforce solutions (Sales Cloud, Service Cloud, etc.)</li> <li>Monitor product performance and drive continuous improvement</li> <li>Define KPIs and track success metrics for Salesforce initiatives</li> <li>Ensure best practices in Salesforce configuration, customization, and integrations</li> <li>Support change management, user training, and adoption strategies</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business, IT, Computer Science, or related field</li> <li>5+ years of experience as a Product Owner, Business Analyst, or similar role</li> <li>Strong hands-on experience with Salesforce platform (e.g., Sales Cloud, Service Cloud)</li> <li>Proven experience working in Agile/Scrum environments</li> <li>Strong understanding of Salesforce capabilities, limitations, and best practices</li> <li>Experience writing user stories and managing product backlogs</li> <li>Excellent stakeholder management and communication skills</li> <li>Ability to translate technical concepts into business-friendly language</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe. Octopus by RTG is hiring a Senior Salesforce Product Owner for one of our partners.</p> <h4>Job overview</h4> <p>We are seeking a highly experienced Senior Salesforce Product Owner to lead the strategy, roadmap, and delivery of Salesforce-based solutions. This role bridges business needs and technical execution, ensuring that Salesforce capabilities are leveraged to drive business value, improve user experience, and support scalable growth.</p> <h4>Role responsibilities</h4> <ul> <li>Own and manage the Salesforce product roadmap aligned with business objectives</li> <li>Collaborate with stakeholders to gather, analyze, and prioritize business requirements</li> <li>Translate business needs into clear user stories, acceptance criteria, and backlog items</li> <li>Act as the primary point of contact between business teams and Salesforce development teams</li> <li>Prioritize backlog based on business value, technical feasibility, and dependencies</li> <li>Lead sprint planning, backlog grooming, and product demos in Agile environments</li> <li>Ensure successful delivery of Salesforce solutions (Sales Cloud, Service Cloud, etc.)</li> <li>Monitor product performance and drive continuous improvement</li> <li>Define KPIs and track success metrics for Salesforce initiatives</li> <li>Ensure best practices in Salesforce configuration, customization, and integrations</li> <li>Support change management, user training, and adoption strategies</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business, IT, Computer Science, or related field</li> <li>5+ years of experience as a Product Owner, Business Analyst, or similar role</li> <li>Strong hands-on experience with Salesforce platform (e.g., Sales Cloud, Service Cloud)</li> <li>Proven experience working in Agile/Scrum environments</li> <li>Strong understanding of Salesforce capabilities, limitations, and best practices</li> <li>Experience writing user stories and managing product backlogs</li> <li>Excellent stakeholder management and communication skills</li> <li>Ability to translate technical concepts into business-friendly language</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe. Octopus by RTG is hiring a Senior Salesforce Product Owner for one of our partners.</p> <h4>Job overview</h4> <p>We are seeking a highly experienced Senior Salesforce Product Owner to lead the strategy, roadmap, and delivery of Salesforce-based solutions. This role bridges business needs and technical execution, ensuring that Salesforce capabilities are leveraged to drive business value, improve user experience, and support scalable growth.</p> <h4>Role responsibilities</h4> <ul> <li>Own and manage the Salesforce product roadmap aligned with business objectives</li> <li>Collaborate with stakeholders to gather, analyze, and prioritize business requirements</li> <li>Translate business needs into clear user stories, acceptance criteria, and backlog items</li> <li>Act as the primary point of contact between business teams and Salesforce development teams</li> <li>Prioritize backlog based on business value, technical feasibility, and dependencies</li> <li>Lead sprint planning, backlog grooming, and product demos in Agile environments</li> <li>Ensure successful delivery of Salesforce solutions (Sales Cloud, Service Cloud, etc.)</li> <li>Monitor product performance and drive continuous improvement</li> <li>Define KPIs and track success metrics for Salesforce initiatives</li> <li>Ensure best practices in Salesforce configuration, customization, and integrations</li> <li>Support change management, user training, and adoption strategies</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business, IT, Computer Science, or related field</li> <li>5+ years of experience as a Product Owner, Business Analyst, or similar role</li> <li>Strong hands-on experience with Salesforce platform (e.g., Sales Cloud, Service Cloud)</li> <li>Proven experience working in Agile/Scrum environments</li> <li>Strong understanding of Salesforce capabilities, limitations, and best practices</li> <li>Experience writing user stories and managing product backlogs</li> <li>Excellent stakeholder management and communication skills</li> <li>Ability to translate technical concepts into business-friendly language</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><strong><span>Location:</span></strong><span> Amman, Jordan</span></span></p><br> <p><span><strong><span>Job Type:</span></strong><span> Full-time</span></span></p><br> <p><span><strong><span>Hashtag:</span></strong><span> #LI-HR1</span></span></p><br> <p><span><strong><span>About Us</span></strong></span></p><br> <p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&amp;D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp; </span></p><br> <p><span><strong><span>Description:</span></strong></span></p><br> <p><span><strong><span>Job Purpose:</span></strong></span></p><br> <p><span>To support MENA pricing and market access activities through pricing analysis, market intelligence, and cross-functional collaboration, helping to ensure optimal pricing strategies, regulatory compliance, and patient access throughout the product lifecycle.</span></p><br> <p><span><strong><span>Key Responsibilities:</span></strong></span></p><br> <ul> <li><span><span>Support the maintenance of&nbsp; MENA Pricing Guidelines Tracker, ensuring alignment with evolving local pricing policies, regional pricing policies and regulatory requirements.</span></span></li> <li><span>Assist in generating evidence to support pricing and market access strategies, including health economic evaluations and healthcare system mapping during the registration phase.</span></li> <li><span>Support the evaluation of MENA price certificates and external reference pricing implications to optimize pricing and secure the drug pricing lifecycle. </span></li> <li><span>Support pricing strategy development by performing pricing analytics and scenarios modeling to support cross-functional decision-making across Market Access,&nbsp; Marketing , Sales and&nbsp; Regulatory Affairs teams. </span></li> <li><span>Assist in identifying and assessing pricing risks and opportunities associated with budget planning, business planning and lifecycle management, while evaluating their potential impact on regional and local&nbsp; pricing strategy. </span></li> <li><span>Support the preparation of pricing justification dossiers, value-based pricing arguments and price appeal&nbsp; letters for MENA&nbsp; health authorities.</span></li> <li><span>Assist in developing, validating and maintaining pricing intelligence databases.</span></li> <li><span>Support the assessment of patient access programs during the pricing and registration process to secure optimal pricing outcomes.</span></li> <li><span>Support in writing reports and delivering presentations.</span></li> <li><span>Support in market research.</span></li> <li><span>Assist with market access projects as needed. </span></li> </ul> <p><span><strong><span>Qualifications:</span></strong></span></p><br> <ul> <li><span>Bachelor’s degree of Pharmacy.</span></li> </ul> <p><span><strong><span>Skills/Competencies:</span></strong></span></p><br> <ul> <li><span>Microsoft office: excellent on Excel, Word &amp; Power point.</span></li> <li><span>Problem-solving </span></li> <li><span>Critical thinking</span></li> <li><span>Data analysis</span></li> <li><span>Communication skills</span></li> <li><span>Risk assessment</span></li> <li><span>Decision-making</span></li> </ul> <p><span><strong><span>Learn more about Hikma in Jordan </span></strong><span><strong>hikma-jordan-factsheet-aug-2025-en.pdf</strong></span></span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Result of Service Consultation Facilitation - Facilitate structured online group discussions with selected key stakeholders. Analysis &amp; Drafting - Consolidate notes from consultations. Work Location Remote Expected duration 3 weeks Duties and Responsibilities Background and Objective The Arab States region continues to face protracted, complex, and interconnected crises rooted in political instability, humanitarian emergencies, security concerns, economic fragility, and social pressures. Cross-border stressors such as climate change, shifting energy dynamics, and population movements further compound these challenges, requiring strong synergies across humanitarian, development, political, and security actors. Following the initial DCO OCHA lessons learned exercise on regional collaboration in the Arab States, a second round of consultations will be undertaken to assess how support to RCs and regional collaboration has evolved in light of renewed regional escalations. Since the completion of the initial exercise, the regional context has continued to evolve, generating new coordination demands and opportunities for strengthened collaboration across pillars of UN work. This follow-up exercise seeks to capture key developments since January 2026, identify emerging lessons, and inform ongoing discussions on regional support mechanisms. This collaboration aligns with the UN80 Initiative and UN 2.0 priorities, which emphasize system-wide coherence, foresight, and innovation. The exercise will distill insights from evolving regional engagement and recommend the way forward. Consultations will engage selected Secretariat offices, Resident Coordinators and UN Agencies, Funds and Programs at the regional level. To ensure an objective and structured process, a facilitator will be engaged to design and conduct targeted consultations, synthesize findings, and prepare a concise update note reflecting lessons learned and recommendations for future action. Duties and Responsibilities 1. Consultation Facilitation - Facilitate structured online group discussions with selected key stakeholders. 2. Analysis &amp; Drafting - Consolidate notes from consultations. - Prepare a concise lessons learned update and recommendations to inform ongoing regional discussions and future coordination efforts (2-3 pages).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Masters degree in business administration, management, economics or a related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of progressively responsible experience in humanitarian, development, or peacebuilding contexts is required. Proven expertise in facilitation, organizational learning, and lessons learned methodologies is required. Strong analytical and drafting skills, with the ability to synthesize complex multi-stakeholder processes is required.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The question of Syrian return has gained renewed prominence across the region following shifts in the political and security landscape since late 2024. After more than a decade of protracted displacement, the Syria crisis remains one of the largest globally, with over 6.1 million Syrian refugees hosted primarily in neighboring countries, including approximately 2.9 million in T rkiye, 755,000 in Lebanon, and 611,000 in Jordan . Since December 2024, there has been a significant increase in return movements, largely spontaneous and occurring under evolving and often uncertain conditions. As of early 2026, estimates indicate that over 1.5 million Syrians have returned to Syria from neighboring countries, primarily from T rkiye, Lebanon, and Jordan. Of these: • Over 500,000 returns have been recorded from T rkiye alone • Approximately 180,000 returns from Jordan • Hundreds of thousands have returned from Lebanon, including over 500,000 departures reported in 2025 and due to the recent escalation in Lebanon More broadly, over one million refugees have returned from neighboring countries since late 2024, alongside nearly two million internally displaced persons (IDPs) returning within Syria. Projections suggest that millions more may return in the coming years, underscoring the urgency of understanding return dynamics. Despite these movements, returns are taking place in a context where 16.7 million people inside Syria still require humanitarian assistance, and where infrastructure, services, and protection systems remain severely strained. Evidence indicates that many returns are not necessarily driven by improved conditions in Syria alone, but also by increasing pressures in host countries, including economic hardship, restrictive policies, reduced assistance, and rising social tensions. While the scale of return is growing, there remains a critical gap in understanding the gendered dimensions of return decision-making, experiences, and outcomes. Existing data and policy discussions often treat return as a household or population-level phenomenon, without adequately capturing how gender norms, roles, and power relations shape who decides, who moves, under what conditions, and with what consequences. Women, men, girls, and boys experience displacement and return differently. Gender intersects with age, disability, marital status, legal status, caregiving roles, and access to resources, shaping: • Return intentions and aspirations • Exposure to risks and protection concerns • Access to livelihoods, services, and documentation • Reintegration outcomes and long-term sustainability Importantly, emerging evidence suggests that many return decisions are not fully voluntary, but rather shaped by structural pressures, including: • declining access to income and services in host countries, • insecurity related to legal status and documentation, • social and political pressure to return, • and misinformation or lack of reliable information about conditions inside Syria. At the same time, there is limited systematic evidence on the lived experiences of returnees, particularly from a gender perspective. Questions remain around: • how return affects intra-household dynamics and decision-making power, • how gender roles shift post-return, • and whether return leads to improved safety, dignity, and resilience for different groups. Given the scale of ongoing and anticipated return movements, there is an urgent need for a regional, gender-responsive analysis that captures both: • The perspectives of Syrians who have already returned, and • Those who are considering or planning return from host countries. This study, covering Jordan, Lebanon, T rkiye, and Syria, aims to fill this gap by generating evidence on the gendered drivers, risks, decision-making processes, and reintegration outcomes of return. The findings will support more informed, rights-based, and gender-responsive approaches to policy, programming, and advocacy, ensuring that return processes align with principles of voluntariness, safety, dignity, and sustainability. In addition, there is a need to better understand how displacement itself may have reshaped gender norms, roles, and individual agency.</p><p>Purpose and Objectives of the Study</p><p>This study aims to generate evidence on the gendered drivers, decision-making processes, risks, and reintegration outcomes of Syrian return across Jordan, Lebanon, T rkiye, and Syria, in order to inform gender-responsive policy, programming, and advocacy, with a focus on how power, gender norms, and control over resources shape people s ability to make decisions about return, mobility, and their future. Specifically, the study will:</p><ul><li>Examine how gender norms, roles, and intra-household power relations influence return intentions and decisions, including who decides, under what conditions, and to what extent decisions are voluntary**, as well as how perceived trade-offs related to safety, livelihoods, dignity, and personal freedoms influence these decisions.</li><li>Assess differentiated risks faced by women, men, girls, and boys in relation to return, including exposure to GBV, movement restrictions, forced recruitment, child protection risks, and social stigma.</li><li>Analyze how gender affects access to civil documentation, housing, land and property (HLP), livelihoods, basic services, and mobility both in shaping return decisions and in post-return reintegration.</li><li>Evaluate the extent to which returns are safe, voluntary, and dignified, and how return impacts safety, economic security, social roles, and well-being across different population groups, including potential changes in agency, autonomy, and mobility, particularly for women and girls.</li><li>Provide practical, gender-responsive recommendations to inform humanitarian and development programming, advocacy priorities, and policy engagement on Syrian return at national and regional levels.</li></ul><p>Scope of Work</p><p>This study will be conducted at a regional level , covering Jordan, Lebanon, T rkiye, and Syria , and will generate both comparative regional analysis and country-specific insights on gendered dimensions of Syrian return based on primary information gathering. The study will include:</p><ul><li>Syrians who have already returned to Syria, and</li><li>Syrians currently residing in host countries who are considering, discussing, or planning return.</li></ul><p>As part of the assignment, the consultant/team will be responsible for:</p><ul><li>Refining the research framework Further develop and refine the research questions , ensuring they capture gendered drivers, decision-making processes, risks, and reintegration outcomes across contexts.</li><li>Designing a context-appropriate methodology Propose and apply a mixed-methods, gender-sensitive, and protection-informed research approach, combining:<ul><li><br></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in gender analysis and feminist research approaches</li><li>Strong knowledge of Syria displacement, return dynamics, and regional contexts (Jordan, Lebanon, T rkiye, Syria)</li><li>Demonstrated expertise in qualitative and/or mixed-methods research</li><li>Experience working on protection, GBV, or humanitarian programming</li><li>Strong analytical and report-writing skills in English</li><li>Fluency in Arabic is required</li><li>Experience working with women-led, refugee-led, or local civil society organizations</li><li>Experience translating research into policy and advocacy outputs</li></ul><p></p></section>

<p class="x_xmsonormal" ><b><span >Consultancy Description: </span></b><span >Development and Delivery of an Accredited Training Program and a Pathway to Training of Trainers to Certify a Pool of Public–Private Dialogue (PPD) Experts</span></p> <p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing for 7 months</span></p> <p class="x_xmsonormal" ><b><span >Location:</span></b><span > Jordan</span></p> <p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><a name="x__Toc235260201" ><b><span >About Mercy Corps</span></b></a></p> <p class="x_MsoNormal" ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible.&nbsp; Mercy Corps is working in over 40 countries on the front lines of today’s biggest crises to create a future possibility, where everyone can prosper.</span></p> <p class="x_MsoNormal" ><span >Since 2003, Mercy Corps has been actively working in Jordan, responding to the pressing needs of the vulnerable populations, strengthening cohesive and civically engaged communities, and increasing economic opportunities.</span></p> <p class="x_MsoNormal" ><b><span >&nbsp;</span></b></p> <p class="x_MsoNormal" ><a name="x__Toc235260202" ><b><span >About Iqlaa Activity</span></b></a></p> <p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government is a five-year program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.&nbsp;</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><a name="x__Toc235260203" ><b><span >Activity Background</span></b></a><b><span ><a name="x__heading=h.qhwqzuh4ids7" ></a></span></b></p> <p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa) aims to strengthen the resilience of MSEs in Jordan and ability to grow and expand their businesses.&nbsp;</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >This will be achieved by enhancing MSEs ecosystem and enhancing their ability to access local and export markets, in addition to better access to finance. A key strategy for achieving this goal is the establishment of <b>a dynamic and responsive Public-Private Dialogue (PPD) process that is MSE-centric. </b>This process will address the unique challenges faced by MSEs through a constructive dialogue among relevant stakeholders within the public and private sector initiated by the MSEs formal representative entities. This will help MSEs address their critical challenges and capitalize on rising opportunities tailored to their needs, thereby enhancing the economic ecosystem. By doing so, it will better support both formal and informal MSEs, ultimately fostering their economic resilience and growth.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >PPD unites government entities, private sector participants, and relevant stakeholders in a structured and formal process to collaboratively address and resolve specific issues. This collective engagement aims to achieve common objectives and drive transformative changes in targeted areas by leveraging the combined expertise and resources of all parties involved.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >MSEs account for 98 percent of the country’s businesses, employ approximately 60 percent of the private sector workforce, and contribute 50 percent of the national GDP.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >Despite their significant role, current PPD platforms predominantly address the concerns of small and medium enterprises (SMEs), lacking adequate representation and focus on MSEs.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >Recognizing the vital role of MSEs in Jordan's economy, Iqlaa aims to institutionalize an organic and decentralized model of PPD that enables sector-based dialogues to be led by MSEs’ representative actors across priority economic sectors and is anchored by a pool of certified PPD experts, through the following three-pronged approach:</span></p> <ol start="1" type="1"> <li class="x_MsoNormal" ><b><span >Establishing a standardized PPD process</span></b><span > with clear roles, procedures, and dialogue cycles that can be adopted beyond the life of the program which will formulate the core of the accredited PPD training program. The standardized PPD process will be developed based on national Occupational Standard (NOS) for the PPD profession in Jordan issued by the AQAC.</span></li> <li class="x_MsoNormal" ><b><span >Introducing a pool of qualified PPD Experts</span></b><span >:&nbsp; Iqlaa and in collaboration with the Accreditation and Quality Assurance Commission have developed Jordan’s first National Occupational Standard (NOS) for the PPD profession in Jordan “PPD NOS”.</span></li> </ol> <p class="x_MsoNormal" ><span >Iqlaa will enable the certification of a pool of (45-60) PPD experts who will be trained on the established PPD process. Those experts will in turn act as a pool of PPD experts available in the market to be contracted as PPD consultants and/or facilitators or trainers who will remain a reference expertise for the PPD process after the lifetime of Iqlaa.</span></p> <ol start="3" type="1"> <li class="x_MsoNormal" ><b><u><span >Introduce the PPD process to relevant representative entities</span></u></b><b><span >: </span></b><span >this process will be rolled out<b> </b>across multiple national sector-representative organizations and their counterparts within the public sector relevant entities to own, maintain, and sustain the established PPD process. This will enhance the role of sector-representative organizations in addressing obstacles and challenges for their respective MSEs and reflect this through the dialogue with the government by improving policies, regulations, processes, and systems reflected through an enhanced decision making process by the two parties through an effective follow through process.</span></li> </ol> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >The new introduced system for PPD is expected to lead to a more conducive environment that should support and respond to MSEs’ priorities within their ecosystem. Moreover, the introduction of the PPD process across public and private sector stakeholders will better inform them when engaging in PPD cycles on behalf of their organizations (ministries, LDUs, business associations, etc.).</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><a name="x__Toc235260204" ><b><span >Activity Description</span></b></a></p> <p class="x_MsoNormal" ><span >The overall objective of this assignment is to operationalize and <b>sustain the designed PPD process and profession </b>by developing and accrediting a cadre of qualified Public–Private Dialogue (PPD) experts capable of independently leading, facilitating, mentoring, and scaling standardized PPD processes at both national and subnational levels across the four targeted sectors in Jordan and within the public and private sectors. This will be achieved through the following key objectives:</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <ol start="1" type="1"> <li class="x_MsoNormal" ><b><span >Establish an accredited PPD Experts Training and Certification Program in Jordan</span></b><span >, which shall be aligned with the approved PPD National Occupational Standards (NOS), the standardized PPD framework developed by Iqlaa, and considering relevant international best practices. Thereby institutionalizing the PPD profession and ensuring consistent quality standards, competencies, and professional recognition, and establishing a pathway to Training of trainers’ program.</span></li> </ol> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >2. <b>Strengthen local national capacities to support and sustain the institutionalization of an effective Public–Private Dialogue</b> processes by providing a pool of certified PPD experts from the public and private sectors who possess the competencies required to facilitate, manage, mentor, and scale PPD initiatives across priority sectors through different governance levels.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >This training and certification program will be delivered across priority sectors and different representatives both from both public and private sectors at national and subnational levels, fostering institutional ownership, consistency, and long-term sustainability of the PPD approach.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p> <p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p> <p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1M5bNmkBvZ3F0DeNQ7gxo3KLZJbCKzu2j?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1M5bNmkBvZ3F0DeNQ7gxo3KLZJbCKzu2j?usp=sharing">https://drive.google.com/drive/folders/1M5bNmkBvZ3F0DeNQ7gxo3KLZJbCKzu2j?usp=sharing</a></span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >How to Apply</span></b></p> <p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Wednesday 5 August, 2026 at 4:00 pm Amman time</b>:</span></p> <ol start="1" type="1"> <li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (pages 18-19) .</span></li> <li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li> <li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li> <li class="x_MsoListParagraph" ><span >A filled &amp; signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li> </ol> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p> <p class="x_MsoNormal" >&nbsp;</p> <p class="x_MsoNormal" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>The ADPE-Service Desk Administrator is the front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in person, by phone, using Remedy or via email. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. The ADPE-Service Desk Administrator installs troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office Suites; troubleshoots and resolves network connectivity issues at the desktop level; and joins personal computers (PCs) to local domains as required. The Administrator configures local PC connections to network printers; troubleshoots Microsoft Exchange Server connectivity issues; and installs and troubleshoots other software and peripheral devices as required by the customer. Additionally, this position may also monitor Tier 1/2 server operations and performance using appropriate software applications and tools. The Administrators shall be the Point of Contact for all local enterprise systems issues (regardless of classification), create and/or manage trouble tickets, and monitor status and report outages to Network Operations Center (NOC). Excellent customer service skills are mandatory.</p><p>Program: OMDAC-SWACA</p><p>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</p><p>You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Responsibilities</p><ul><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow-up calls used for initial troubleshooting.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office Suites.</li><li>Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager.</li><li>Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Operates and maintains all aspects of server administration to include but is not limited to Microsoft 200X Active Directory, WINS, DNS, DHCP, print queues etc.</li><li>Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access.</li><li>Installs and configures network printers.</li><li>Joins client computers to Microsoft Active Directory domains.</li><li>Configures Microsoft Outlook and manages personal folders in all versions of Outlook.</li><li>Installs, configures, and maintains security software on military computer systems.</li><li>Repairs and maintains desktop and laptop hardware.</li><li>Daily administration of Exchange 200X servers and Outlook Web Access.</li><li>Proficiency in Microsoft SMS, MOM, SCCM and WSUS.</li><li>Performs VERITAS Backup Exec to conduct file server Backup / Restores.</li><li>Maintain Systems Availability and perform regular maintenance on equipment.</li><li>Proficient at hardware maintenance and troubleshooting of various vender Server platforms including Dell, HP, LTO tape library, fiber switch, and SANs.</li><li>Maintaining antivirus / security requirements by the US Army standards and regulations.</li><li>Provides user and Microsoft Exchange account maintenance as required.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Requires an active Secret Clearance</li><li>One year of related experience may be substituted for one year of education if degree is required.</li><li>High School diploma or GED required.</li><li>Bachelor s Degree in information technology (IT) or a related field preferred.</li><li>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</li><li>The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: A+ ce CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024) CompTIA: CySA+ ce: Cybersecurity Analyst CompTIA: Network+ ce CompTIA: Security+ ce CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP (or Associate): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner COMPUTING ENVIRONMENT (CE): CompTIA: Server+ Microsoft: 365 Certified: Endpoint Administrator Associate Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: 365 Certified: Messaging Administrator Associate Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: 365 Certified: Security Administrator Associate Microsoft: Certified: Azure Administrator Associate Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: Certified: Identity and Access Administrator Associate Microsoft: Certified: Information Protection Administrator Associate Microsoft: Certified: Security Operations Analyst Associate Microsoft: MCSA: SQL 2016 Database Admin Microsoft: MCSA: SQL 2016 Database BI Development Microsoft: MCSA: SQL 2016 Database Dev Microsoft: MCSA: Windows 10 Microsoft: MCSA: Windows Server 2012 Microsoft: MCSA: Windows Server 2016 Microsoft: MCSE: Cloud Platform and Infrastructure Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Database Management and Analytics Microsoft: MCSE: Enterprise Devices and Apps Microsoft: MCSE: Private Cloud 2012 Microsoft: MCSE: Productivity Solutions Expert Microsoft: MCSE: Server Infrastructure 2012 Microsoft: MCT: Certified IT Professional Microsoft: MCT: Certified Systems Administrator Microsoft: MD-100: Windows Client Microsoft: MTA: Microsoft Technology Associate Microsoft: MTA: Windows Server Administration Fundamentals</li><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree.</li><li>Required to be an expert in all functions relating to a Windows Server operating system environment.</li><li>Must be able to apply extensive knowledge of a variety of the IA field s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems.</li><li>Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment.</li><li>Experience with a customer service-oriented company.</li></ul><p></p></section>