Economic Analyst Jobs in Jordan
358 Jobs Found
<p><b>Position Title: Project Officer (Protezione) / Protection Project Officer</b></p><p><b>Duty Station(s): Amman - Jordan</b></p><p>Period: 12 months</p><p>Monthly Gross Range salary: 2.496-2.750 Euro</p><p>Tipo di contratto / Contract: Contratto di collaborazione / Contract of Collaboration</p><p>Donor: AICS (Italian Agency for Development Cooperation)</p><p>Closing date of the vacancy: 31/07/2026 (evaluation on a rolling basis)</p><p>Line Manager: Relevant Program Desk Officer</p><p>Coordination: Head of Programs HQ; CR Jordan Syria; Jordan Desk Officers (program and Admin)</p><p>Project brief: The project is funded by the Italian Cooperation Agency (AICS) . The project seeks to promote the protection of the most vulnerable groups among refugees and host communities in the governorates of Zarqa, Amman, Mafraq, and Irbid in Jordan, through an integrated framework of protection, assistance, empowerment, and social inclusion, with a focus on women, girls, children, and persons with disabilities. The activities planned will address protection needs at the individual, group, and community levels, providing support and opportunities for economic empowerment, while working to strengthen the protection capacities of local communities. Through a collaborative and integrated approach, the partners will strive to generate positive and lasting impacts, while seeking to alleviate the immediate effects of the ongoing emergency, ensuring the safety and fundamental rights of vulnerable populations, preventing violence, abuse, and discrimination, and strengthening communities capacity to recognize and respond to protection needs.</p><p>Organization setting : the appointed Project Officer will report to the Program, Protection and Administrative Desk Officers for matters related to the day-to-day management of his/her tasks, and to the Country Representative for legal and security issues.</p><p>Key Duties and Responsibilities:</p><p>Project Cycle Management</p><ul><li>Oversee the on-site execution of project planning, implementation, and monitoring activities, ensuring they comply with the procedures of UPP and donor guidelines.</li><li>Lead coordination and maintain regular updates on Project Cycle Management (PCM) tools</li><li>Supervising and reviewing the monitoring and evaluation plan (MEAL), activities, tools, and results.</li><li>Support implementing partners in preparing periodic technical reports on project progress, administrative management, and impact assessment, in accordance with UPP program tools and donor guidelines.</li><li>Supervise, train and mentor project staff, in coordination with technical teams to deliver prevention and response activities.</li><li>Devise and execute capacity building project plans including managing technical expert/trainers and local staff in coordination with CR, Protection Desk and technical specialists.</li><li>In coordination with implementing partners, prepare project financial reports, with support from the local Finance Officer and administrative HQ office in Rome.</li><li>Oversee the implementation of project visibility and communication activities, in liaison with the communications office in Rome and with donor structures in the field.</li><li>Carrying out regular field visits to supervise the implementation of the activities.</li><li>Lead on the preparation of possible project modification requests to the donor.</li><li>Maintain regular coordination with the Consortium focal points and with the Italian Agency for Development Cooperation.</li><li>Lead field efforts in the development of proposals, budgets, and concept notes in coordination with HQ Desk Officers.</li><li>Contribute to the formulation of the national strategy for the respective area of intervention.</li><li>Ensure UPP Code of Conduct, Policies and guidelines are applied to UPP ETS, partners and contractors including Prevention of Sexual Exploitation and Abuse (PSEA) and Child Safeguarding, Anti-Fraud and Corruption.</li><li>Supervising the correct implementation of UPP and partners project FRCM and safeguarding as well as maintaining up to date risks and programme adaptations in line with do no harm principle in coordination with MEAL and Protection teams.</li></ul><p>Financial and Administrative management</p><ul><li>Manage project financial resources in line with UPP procedures, donor requirements, and approved budgets, coordinating with Admin to ensure timely fund availability and supporting technical staff on financial matters.</li><li>Ensure timely procurement of goods and services for project activities, coordinating with the Logistics department to guarantee compliance with internal and donor procurement rules.</li><li>Contributing in the selection of local or international staff to deploy in the project, in coordination with HR Department and in line with the procedures provided by UPP HR Manual.</li><li>Managing project staff according to UPP Staff Handbook and coordinating staff movements.</li><li>Managing partnerships in line with MoU and UPP CR and HQ guidance and Policies.</li><li>Support activities to secure co-financing and ensure the long-term sustainability of Un Ponte Per ETS's mission in Jordan, including complementary project actions.</li></ul><p>Reporting</p><ul><li>Ensuring complete and accurate quarterly, interim and final reports are submitted timely according to donor s requirements. If needed, write further periodic reports for internal and external use.</li><li>Overseeing financial reporting in a timely and accurate manner in coordination with the Admin department.</li><li>Guaranteeing quality reporting from partners is timely and accurate.</li><li>Ensuring that the overall relevant project documentation (legal, financial, HR, MEAL, etc.) is compliant with UPP standards, up to date, accurate, well stored and organized, available, and easy to consult at any time.</li></ul><p>Coordination</p><ul><li>Maintain consistent coordination with partners, contractors, and stakeholders via regular meetings, field visits, and active information sharing.</li><li>Ensure continuous, accurate, and collaborative communication across operational, technical (i.e. Protection), and HQ teams, guaranteeing timely availability of information on project progress, critical events, bottlenecks, and financial updates.</li><li>Participation in coordination meetings and relevant clusters and working groups of interest concerning the project s activities.</li><li><br></li><li>.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree (Political Science/International Relations; International Cooperation and Development; Social Sciences, Africa, Asian, or Arab Studies; Economics/Development Economics; Law/International Law, or related fields).</li><li>At least 3 years since graduation.</li><li>At least 2 years of experience in similar roles at other Italian or international NGOs.</li><li>At least 1 year of work experience in managing emergency projects in developing countries or other countries potentially eligible for such interventions.</li><li>Proven communication and behavioral skills to work directly with affected communities and local partners;</li><li>Experience in the administrative and accounting management of projects.</li><li>Excellent knowledge of project cycle management.</li><li>Knowledge of the guidelines of major funding agencies (MAECI, EU, AICS, UN, etc.).</li><li>English language proficiency at least at CEFR level B2; Italian language proficiency at least at CEFR level B2.</li><li>Excellent knowledge of computer software (Word, Excel, PowerPoint, Outlook)</li><li>UPP requires criminal background check certificate (released max 3 months before the date of job offer) to confirm a job offer. We are aware that in some countries the release of criminal background certificate by the competent authorities might require several weeks. However, UPP runs selections to deploy staff in emergency programs and time-lapse between job offer and field deployment is often very short. Thus, we kindly ask all candidates to get prepared on time and be able to submit their certificate promptly in case of success in the selection.</li><li>Proven experience and knowledge of protection programs</li><li>Previous experience working in tight coordination with local CSOs</li><li>Previous experience in the Jordanian context or Syrian refugee crisis context</li><li>A fluent level of Arabic</li><li>Ability to solve problems and proactivity</li><li>Excellent reactivity and flexibility in all circumstances</li><li>Regional and cultural knowledge and sensitivity</li></ul>
<p>Mercy Corps operates across a diverse and dynamic consolidated region spanning Asia, Middle East & Europe (AMEE) including Ukraine, Georgia, Moldova, Syria, Yemen, Jordan, Lebanon, Palestine, Afghanistan, Indonesia, Myanmar, Nepal, Pakistan, Kyrgyzstan, and Thailand. Contexts range from protracted conflicts, displacement, and acute humanitarian crises to climate vulnerability, poverty, and rapidly evolving development landscapes. Across this spectrum, Mercy Corps applies a layered resilience approach delivering food and water security, economic opportunity, and energy access while fostering self-reliance and local leadership. The region also presents growing opportunities for private-sector engagement, blended finance, and innovative partnership models, enabling Mercy Corps to bridge relief and long-term development through climate-smart, evidence-driven programming. The Awards Management Team (AMT) works in lockstep with Mercy Corps country teams to ensure they have the resources, tools, and information they need to succeed in the implementation of high-quality programs across three areas by: 1. Stewarding award management from kick-off to close out, supporting adherence to donor requirements, aligning donor contractual deliverables with internal program quality and compliance standards to deliver program impact, resolving compliance issues, and promoting knowledge management; 2. Contributing to strategic new business development by identifying new funding opportunities, supporting high-quality program design, and leading submission efforts aligned with donor requirements; and 3. Serving as liaison between Mercy Corps' program teams and their most critical relationships with internal and external stakeholders</p><p>The AMT Manager supports the implementation of the strategic direction set by the AMT Lead, ensuring impactful, high-quality programming support for their assigned portfolio within AMEE: the Asia sub-region (Afghanistan, Indonesia, Myanmar, Nepal, Pakistan, Kyrgyzstan, and Thailand. The AMT Manager works closely with country teams and is an essential member of the AMT structure. They serve as a headquarters (HQ) focal point for supporting country programs in program and award management, connecting the field to Global and Regional resources, and representing specific country/award interests internally and externally. They provide day-to-day supervision, management, and mentorship to a team of AMT Program Officers for the Asia sub-region, ensuring quality work and fostering a cohesive team dynamic under the overall guidance of the AMT Lead.</p><p>Essential Responsibilities</p><ul><li>Team Management (Day-to-Day Supervision):</li><li>Provide day-to-day supervision and performance management for assigned AMT Program Officers</li><li>Develop the capacity of direct reports, deepen understanding of their roles, and assist with career development.</li><li>Promote accountability, communicate expectations, and provide constructive feedback through regular one-on-ones and performance reviews for direct reports.</li><li>Check the quality and timeliness of direct reports' work.</li><li>Contribute to a work environment of mutual respect where team members strive to achieve excellence.</li><li>Participate in hiring and lead orientation for direct reports, under the guidance of the AMT Lead.</li><li>Portfolio Management & Award Administration:</li><li><br></li><li><b>Required Knowledge, Skills and Abilities</b></li><li>Excellent written and verbal communication skills, with the ability to synthesize complex information clearly and concisely for various audiences.</li><li>A detail-oriented, multi-tasker who is able to communicate clearly and work under pressure.</li><li>A problem solver, adept in successfully dealing with issues of complexity.</li><li>Proven ability to build and maintain strong, collaborative working relationships with diverse internal teams and external stakeholders across different cultures and time zones.</li><li>Demonstrated ability to provide effective day-to-day supervision, mentorship, and coaching to direct reports, fostering their capacity development and promoting accountability.</li><li>Adept at identifying, analyzing, and supporting the resolution of complex issues related to award management and program implementation.</li><li>Strong organizational skills with the ability to manage multiple priorities, track deadlines, and ensure timely completion of tasks for self and direct reports .</li><li>A robust sense of humor is greatly appreciated.</li><li>A demonstrable passion for, and a clear empathy with, the organization s aims and values.</li><li><b>Required Education and Experience</b></li><li>Bachelor s degree or equivalent in a relevant field. Master s degree preferred.</li><li>5+ years of professional experience in international relief and development, including experience with award management, compliance, and program management.</li><li>Field-based experience is highly desirable, ideally in Asia, Middle East or Europe</li><li>Demonstrated experience supporting proposal development (support and writing) with various donors, particularly government donors (e.g., European & UK donors), private foundations, and corporations.</li><li>Experience representing an organization with operational external stakeholders such as donors, government officials, and partners.</li><li>Experience with monitoring and evaluation and other learning efforts.</li><li>Proven ability to lead, manage, mentor, and develop individuals and teams (day-to-day supervision).</li><li>Strong interpersonal, communication, and relationship-building skills.</li><li>Proficiency with MS Office software (Outlook, Word, Excel, PowerPoint).</li><li>Fluency in English required.</li><li>Living Conditions / Environmental Conditions</li><li>This position may require up to 10% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/short term assignment to a field posting. Staff are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent written and verbal communication skills, with the ability to synthesize complex information clearly and concisely for various audiences.</li><li>A detail-oriented, multi-tasker who is able to communicate clearly and work under pressure.</li><li>A problem solver, adept in successfully dealing with issues of complexity.</li><li>Proven ability to build and maintain strong, collaborative working relationships with diverse internal teams and external stakeholders across different cultures and time zones.</li><li>Demonstrated ability to provide effective day-to-day supervision, mentorship, and coaching to direct reports, fostering their capacity development and promoting accountability.</li><li>Adept at identifying, analyzing, and supporting the resolution of complex issues related to award management and program implementation.</li><li>Strong organizational skills with the ability to manage multiple priorities, track deadlines, and ensure timely completion of tasks for self and direct reports .</li><li>A robust sense of humor is greatly appreciated.</li><li>A demonstrable passion for, and a clear empathy with, the organization s aims and values.</li><li>Bachelor s degree or equivalent in a relevant field. Master s degree preferred.</li><li>5+ years of professional experience in international relief and development, including experience with award management, compliance, and program management.</li><li>Field-based experience is highly desirable, ideally in Asia, Middle East or Europe</li><li>Demonstrated experience supporting proposal development (support and writing) with various donors, particularly government donors (e.g., European & UK donors), private foundations, and corporations.</li><li>Experience representing an organization with operational external stakeholders such as donors, government officials, and partners.</li><li>Experience with monitoring and evaluation and other learning efforts.</li><li>Proven ability to lead, manage, mentor, and develop individuals and teams (day-to-day supervision).</li><li>Strong interpersonal, communication, and relationship-building skills.</li><li>Proficiency with MS Office software (Outlook, Word, Excel, PowerPoint).</li><li>Fluency in English required.</li></ul>
<p>1. JOB DETAILS Field Detail Job Title Manager, Data Analysis Reports to Director, Data & Analytics Department Information Technology Function Enterprise Technology, Data & AI Company Hikma Pharmaceuticals</p><p>2. JOB PURPOSE The Manager, Data Analysis is a hands-on role accountable for the dashboards, reports, and analytical models that Hikma's business functions rely on for decision-making. Working within the roadmap, standards, and platform architecture set by the Director, Data & Analytics, the role owns day-to-day delivery on the Enterprise Analytics platform, remaining directly involved at working level in data modelling, measure development, performance tuning, refresh schedules, and access controls. The role is expected to go beyond fulfilling requests: engaging business function leads proactively, shaping and agreeing requirements before build, investigating why results occur rather than only reporting what happened, and presenting recommendations stakeholders can act on. It sets the data modelling and reporting standards followed across the business, including by analysts embedded within business functions, and is the direct source of reporting for functions without a dedicated analyst. The role also leads a small team of analysts and BI specialists, reviewing their work, developing their technical capability, and acting as the primary point of contact between the business and the Data & Analytics team.</p><p>3. JOB DIMENSIONS Direct Reports Count 2 3 Indirect Reports Count N/A Financial Budget (USD) N/A (subject to D&A budget)</p><p>4. KEY ACCOUNTABILITIES Strategy & Standards Deliver against the Enterprise Analytics/BI roadmap set by the Director, Data & Analytics, translating it into planned dashboard and report delivery Define and maintain reusable data models, reporting standards, naming conventions, and report layouts for use by all analysts, including those embedded in business functions Co-own the definition of key business metrics and KPIs with the data governance function to ensure consistency across the reporting estate Support budget forecasts and cycle health checks in line with Hikma financial standards Business Engagement Build ongoing relationships with business function leads, moving beyond a request-response model to become a trusted analytics partner Meet regularly with stakeholders to understand business priorities, pain points, and upcoming needs before they become formal reporting requests Gather, document, and agree business requirements before build, including the business problem, objectives, data sources, calculation logic, scope, and success criteria Present insights and recommendations to business stakeholders, not only dashboards or reports, so outputs support clear decision-making Promote adoption of BI outputs and support improved data literacy across business functions Policies & Procedures Apply and enforce BI development standards (naming, versioning, source documentation) set by the Director, Data & Analytics Operate within the data governance framework and escalate gaps in data quality, access, or documentation Follow Enterprise Applications and D&A Centre of Excellence policies and procedures Apply company policy and contractual best practice when working with BI tooling vendors and implementation partners People Management and Development Manage, coach, and mentor a small team of Analysts/BI Specialists, onboarding new joiners and building capability in data modelling, DAX, and dashboard design Set yearly objectives and development plans for each team member, covering company, career, and technical development goals Identify high-potential team members and develop them in partnership with the Director Day-to-Day Operations Triage incoming data and reporting requests and assign them to the right team member based on complexity and data domain Identify new sources of data within the organisation (ERP, CRM, manufacturing systems) and escalate integration needs to the Director Apply row-level security, access controls, and data privacy requirements so the right people see the right data Run design and peer reviews of team-produced data models, DAX measures, and dashboards before release to business users Track and report team KPIs (delivery turnaround, ticket volume, adoption, service quality) on a regular cadence Job Related (Specific Accountabilities) Build, maintain, and optimise Power BI datasets, data models, and DAX measures within the Enterprise Analytics platform, under the Director's design authority Perform configuration and change management for assigned reporting areas (Power BI workspaces, gateways, datasets) Automate data refresh, distribution, and alerting within the existing Power BI platform</p><p>5. Behavioural Competencies: Name Level Initiative & Drive for Results Very Good Change & Innovation Very Good Communication & Influence Excellent Developing & Empowering others Very Good Problem Solving & decision Making Excellent Strategic Thinking Good</p><p>6. Technical Competencies: Name Level Applications Management and Maintenance Very Good Data Analysis, Data Management & Data Quality Excellent Computer Skills Excellent Cost Estimation & Analysis Good Data visualization and interpretation Excellent Business Intelligence Solutions Very Good Business Decisions Good</p><p>7. QUALIFICATIONS, EXPERIENCE, & SKILLS: Essential Education & Experience Bachelor's degree in Business, Mathematics, Statistics, Computer Science, or a related quantitative field 4 8 years' progressive experience in data analytics, BI, or enterprise reporting, including proven accountability for leading a small analytics/BI team and owning end-to-end delivery Technical Skills Deep, hands-on mastery of Power BI able to own enterprise semantic models end to end, including data modelling, advanced DAX, Power Query (M), and workspace/gateway administration, and to set the standard others build to Proven expertise in tabular modelling and performance tuning at enterprise scale diagnosing and resolving model, DAX, and refresh performance issues using tools such </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Mathematics, Statistics, Computer Science, or a related quantitative field</li><li>4 - 8 years' progressive experience in data analytics, BI, or enterprise reporting, including proven accountability for leading a small analytics/BI team and owning end-to-end delivery</li><li>Deep, hands-on mastery of Power BI able to own enterprise semantic models end to end, including data modelling, advanced DAX, Power Query (M), and workspace/gateway administration, and to set the standard others build to</li><li>Proven expertise in tabular modelling and performance tuning at enterprise scale diagnosing and resolving model, DAX, and refresh performance issues using tools such as Tabular Editor and DAX Studio across Power BI Premium and/or Azure Analysis Services</li><li>Strong command of SQL for interrogating, validating, and reconciling data across relational databases and enterprise systems (ERP/CRM)</li><li>Sound grounding in data warehousing and integration architecture (ETL/ELT, star schema, fact/dimension modelling), with the judgement to shape durable, reusable models rather than one-off solutions</li><li>Confident application of data access controls (e.g., row-level security) and data privacy requirements in a regulated enterprise reporting environment</li><li>Familiarity with ITIL or similar IT service-management frameworks for handling BI support tickets and change control</li><li>Credible business and domain understanding in at least one core area commercial, finance, supply chain, or manufacturing sufficient to challenge assumptions, frame the right questions, and translate business processes into analytical models</li><li>Mature stakeholder-management and business-engagement capability able to hold credible discussions with function leads, structure and document business requirements, and present insights and recommendations that stand up to senior scrutiny</li><li>Demonstrated people-leadership capability setting technical direction, reviewing and raising the quality of others' work, and developing analysts over time</li><li>Excellent English language skills, written and spoken</li><li>Experience leading or contributing to the migration of reporting and data workloads between platforms (Desirable)</li><li>Familiarity with Spark SQL and lakehouse architecture concepts (Desirable)</li></ul>
<br>Contract Duration - 12 Months<br>Working arrangement - Remote work, Advocacy & Communication Section, Amman, Jordan<br>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.<br>At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling.<br>UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.<br>Visit our website to learn more about what we do at UNICEF.<br>TERMS OF REFERENCE<br>To strengthen strategic advocacy and communications support for ongoing advocacy and partnership on regional priorities by developing, coordinating, documenting, and amplifying regional and country-level visibility and advocacy.<br>If you would like to know more about this consultancy, please review the complete Terms of Reference here: TMC0004868 External ToR 2.pdf<br>Minimum Qualification required:<br>Education<br>Bachelors degree in Communications, Knowledge Management, International Development, Partnership Management or related field<br>W ork experience<br>At least 5 years of relevant professional experience in communications, advocacy, knowledge management, partnership management, preferably in the<br>development/humanitarian sector and with a focus on water, sanitation, climate change or related issues.<br>Knowledge/Expertise/Skills<br>Strong experience in developing advocacy and communications strategies and products;<br>Proven track record in knowledge management, partnership coordination and donor reporting;<br>Excellent writing and editing skills for external and internal audiences and donor community;<br>Experience with knowledge management and documentation;<br>Familiarity with UNICEF branding and content strategies will be an added advantage.<br>Language Requirements<br>Fluency in English (written and spoken) is required. Knowledge of Arabic and/or French is an asset.<br>Desirables<br>Experience working with UN agencies.<br>Previous work on water scarcity, WASH, or climate change advocacy.<br>For every Child, you demonstrate...<br>UNICEF s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values<br>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone , irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.<br>UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF . Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.<br>UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.<br>Qualified candidates are invited to submit the following documents via the online recruitment portal, TMS (Talent Management System):<br>• An up-to-date TMS profile and curriculum vitae (CV)<br>• Cover letter<br>• A separate financial proposal TMC0004868 Financial proposal.xlsx<br>• Candidates are required to submit a brief technical proposal (max 5 pages) outlining their understanding of the assignment, proposed methodology/approach, and a detailed work plan with timelines.<br>Remarks:<br>UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants bank account information.<br>All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process.<br>Additional information about working for UNICEF can be found here .<br>
<br>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.<br>At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling.<br>UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.<br>Visit our website to learn more about what we do at UNICEF.<br>For every child, the right to Safety.<br>How can you make a difference?<br>This assignment aims to support the establishment and operationalization of the Secretariat of the Leadership Council on Disability-Inclusive Education by providing technical expertise and coordination capacity. The consultant will help coordinate Leadership Council activities, partnerships, meetings, and advocacy efforts; contribute to the development of policy, technical, and advocacy outputs; and support the implementation of evidence-based approaches to advance inclusive education globally. Additionally, the assignment aims to strengthen collaboration among key stakeholders, facilitate the translation of global commitments into concrete education system reforms, and provide technical advisory support to selected UNICEF country offices as required.<br>If you would like to know more about this consultancy, please review the complete Terms of Reference here: TMC0005931 ToR.pdf<br>Minimum requirements:<br>• Education:<br>• Advanced degree in relevant field, preferably inclusive or special education, international education, human development or social sciences, economics.<br>• Work Experience:<br>• 8 years of progressively responsible professional experience in the field of international disability-inclusion, disability-inclusive education, or related areas with demonstrated understanding of systems-level reform, CRPD-compliant approaches, policy implementation, and regional/global disability and/or inclusive education agendas.<br>• Demonstrated experience drafting high-quality technical, policy, advocacy, and reporting documents for diverse audiences, including senior stakeholders.<br>• Partnerships: Demonstrated experience coordinating complex multi-stakeholder partnerships involving governments, international organizations, donors, technical partners, OPDs, and civil society actors.<br>• Synthesis: Demonstrated ability to synthesize complex political, partnership, and technical discussions into clear next steps, decision points, recommendations, and high-quality written outputs with minimal supervision.<br>• Coordination: Demonstrated experience supporting Secretariat functions, including managing multi-country or multi-partner workplans, meeting preparation and documentation, progress tracking, and follow-up across multiple workstreams.<br>• Previous UNICEF experience at regional or global level is strongly preferred.<br>• Language requirement:<br>• Excellent written and verbal communication skills in English with strong attention to detail.<br>• Working proficiency in other UN languages an asset.<br>Skills:<br>• Strong analytical and strategic judgment, with ability to synthesize complex information and identify implications across workstreams.<br>• Leadership and initiative in driving multiple workstreams forward simultaneously, exercising sound judgment, meeting deadlines, and proactively flagging risks, blockers, or decisions needed.<br>• Proficiency in developing polished presentations and written materials (e.g., PowerPoint, Canva).<br>For every Child, you demonstrate...<br>UNICEF s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values<br>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone , irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.<br>UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF . Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.<br>UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.<br>
<p><h4>Job summary</h4>
<p>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Understanding market opportunities & driving revenue</strong></p>
<ul>
<li>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.</li>
<li>Partners with group/catering counterpart to effectively manage the business opportunity.</li>
<li>Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.</li>
<li>Handles all opportunities if property does not participate in an EBC.</li>
<li>Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.</li>
<li>Focuses efforts on group/catering accounts with significant potential sales revenue.</li>
<li>Develops effective group/catering sales plans and actions.</li>
<li>Designs, develops and sells creative catered events.</li>
<li>Maximizes revenue by upselling packages and creative food and beverage.</li>
<li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li>
<li>Closes the best opportunities for each property based on market conditions and individual property needs.</li>
<li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li>
</ul>
<p><strong>Providing exceptional customer service</strong></p>
<ul>
<li>Handles complex business with significant revenue potential as well as significant customer expectations.</li>
<li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, familiarization trips, trade shows, etc.</li>
<li>Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.</li>
<li>Supports brand’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li>
<li>Provides excellent customer service in order to grow share of the account.</li>
<li>Executes brand’s customer service standards and property’s brand standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li>
</ul>
<p><strong>Building successful relationships</strong></p>
<ul>
<li>Works collaboratively with off-property sales channels (e.g., Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.</li>
<li>Manages and develops relationships with key internal and external stakeholders.</li>
<li>Uses sales resources and administrative/support staff.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Utilizes intranet for resources and information.</li>
<li>Conducts site inspections.</li>
<li>Creates contracts as required.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).</li>
</ul>
<h4>About Marriott International</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.</p>
<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott.</p>
<p>Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p><p></p>
<p><h4>Job summary</h4>
<p>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Understanding market opportunities & driving revenue</strong></p>
<ul>
<li>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.</li>
<li>Partners with group/catering counterpart to effectively manage the business opportunity.</li>
<li>Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.</li>
<li>Handles all opportunities if property does not participate in an EBC.</li>
<li>Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.</li>
<li>Focuses efforts on group/catering accounts with significant potential sales revenue.</li>
<li>Develops effective group/catering sales plans and actions.</li>
<li>Designs, develops and sells creative catered events.</li>
<li>Maximizes revenue by upselling packages and creative food and beverage.</li>
<li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li>
<li>Closes the best opportunities for each property based on market conditions and individual property needs.</li>
<li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li>
</ul>
<p><strong>Providing exceptional customer service</strong></p>
<ul>
<li>Handles complex business with significant revenue potential as well as significant customer expectations.</li>
<li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, familiarization trips, trade shows, etc.</li>
<li>Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.</li>
<li>Supports brand’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li>
<li>Provides excellent customer service in order to grow share of the account.</li>
<li>Executes brand’s customer service standards and property’s brand standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li>
</ul>
<p><strong>Building successful relationships</strong></p>
<ul>
<li>Works collaboratively with off-property sales channels (e.g., Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.</li>
<li>Manages and develops relationships with key internal and external stakeholders.</li>
<li>Uses sales resources and administrative/support staff.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Utilizes intranet for resources and information.</li>
<li>Conducts site inspections.</li>
<li>Creates contracts as required.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).</li>
</ul>
<h4>About Marriott International</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.</p>
<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott.</p>
<p>Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Action Against Hunger (ACF)</b> Action Against Hunger is a leading humanitarian and development agency working to combat the causes of hunger and malnutrition in over 46 countries worldwide. Eleven years into the Syrian conflict, more than 1.3 million Syrians have sought refuge in Jordan. This influx of refugees has strained Jordan's economy and resources, with Syrians often accepting worse working conditions and lower compensation than Jordanians and taking on low-skill, informal jobs in sectors such as in manufacturing, construction and agriculture. In 2022, Jordan had a 23% unemployment rate. For Syrian refugees, unemployment rates are significantly worse with 80% of Syrian refugees unemployed in 2021, up from 50% and 65% in 2019 and 2020. </p><p>Action Against Hunger has been operational in Jordan since 2014, delivering livelihoods, social protection WASH and MHPSS programming in Irbid, Zarqa, Mafraq, and Madaba governorates. Through its livelihoods and social protection program, ACF aims to improve the livelihoods status of Syrian refugees and vulnerable Jordanians through decent and sustainable employment opportunities; strengthening sustainable livelihoods and value chains and enhancing the capacity of local actors to promote economic opportunities and improve working conditions. So far, ACF has reached over 6,000 beneficiaries through its social protection and livelihood activities in 2022. Action Against Hunger is also an active member of the Livelihoods, Basic Needs, Food Security and Durable Solutions Working Groups; Graduation Approach and Vocational Training Taskforces; and Common Cash Facility Steering Committee.</p><p><b>ACF</b> is looking for its program in Jordan for<b> Water, Sanitation, and Hygiene (WASH) Project Assistant.</b></p><p><b>Main place of work:</b> Madaba Governorate - Waleh Dam</p><p><b>Position Overview: </b>The Project Assistant will play a key role in supporting the implementation of infrastructure and watershed management projects focused on erosion control, water retention structures, and Cash-for-Work (CfW) activities. Under the supervision of the Field Supervisor and Project Manager, the Project Assistant will support technical activities, community engagement, and field monitoring while ensuring compliance with engineering, safety, and environmental standards. The role will also involve coordinating with stakeholders, supporting data collection, and ensuring smooth communication between project teams and the local community.</p><p><b>Responsibilities:</b></p><p><br></p><p><b>1) Cash for Work (CfW) Supervision and Work safety </b></p><p>· Monitor the participation and performance of CfW workers, ensuring fair work distribution and compliance with contract terms.</p><p>· Support in the follow-up and communication with the beneficiaries, contacting the beneficiaries and collecting the required documents.</p><p>· Support in the contracting process.</p><p>· Responsible for the archiving of the beneficiary lists and cash for worker files and documents with Action Against Hunger and cooperatives.</p><p>· Support to provide the documentation needed for social security registration and work permit application, and support in the process when needed.</p><p>· Ensure coherence of collected information</p><p>· Participate in the technical survey data collection in support of the MEAL team if needed</p><p>· Ensure workers are properly trained on OSH standards, including correct use of PPE and safe construction practices.</p><p>· Address and report any on-site safety concerns, ensuring accident prevention measures in place.</p><p>· Coordinate with the administration team to track attendance, payments, and work hours for CfW beneficiaries</p><p>· Support the grievance and feedback mechanism for CfW workers, ensuring their concerns are addressed professionally and in accordance with humanitarian principles.</p><p>· Participate in the organization of the training (training venues, refreshments, training materials, etc.)</p><p>· Participate in the distribution of the protective equipment to beneficiaries</p><p><br></p><p><b>2) Provide technical support in the field </b></p><p>· Check technical designs and drawings . </p><p>· Assist in supervising gabion structures construction and other physical interventions, ensuring adhere to technical specifications, environmental safeguards, and quality control measures. </p><p>· Oversee the day-to-day progress of construction sites, identifying potential delays or quality concern and reporting to the Field Supervisor and Project Manager. </p><p>· Ensure Cash for Work (CfW) workers follow approved construction techniques, proper use of materials, and OSH standards. </p><p>· Maintain on-site presence, assisting with troubleshooting construction challenges, adjusting implementation plans as needed (in coordination with the field supervisor) and ensuring smooth workflow</p><p>· Document work progress, material usage, and structural integrity, and share report with the project team</p><p>· Oversee quality control for the material on site . </p><p>· Assists in preparation and implementation of the Project. </p><p>· Apply the standard processes, practices, and procedures on technical assignments as well as making sure that all of the workers are following the safety procedures . </p><p>· Receive the concerns of the cash for workers related to the work site/safety and transfer them to the Field supervisor.</p><p>· Any other duties as agreed with the supervisor. </p><p><br></p><p><b>3) Stakeholder Coordination and Community Engagement</b></p><p>· Upon Field supervisor delegation, provide the required explanations and updates on Action Against Hunger implementations and objectives and activities to the local communities</p><p>· Serve as a bridge between the project team and the local communities, ensuring transparency, inclusivity, and alignment with local priorities. </p><p>· Support community awareness-raising and engagement activities related to sedimentation control, water management, and flood mitigation, encouraging local participation in sustainability efforts. </p><p>· Work closely with local municipalities, CBOS, and water authorities to ensure smooth collaboration and proper documentation of construction activities. </p><p>· Represent the project at community meetings, providing updates on activities, addressing inquiries, and building trust with stakeholders.</p><p><br></p><p><b>4) Data Collection, Documentation and Reporting</b></p><p>· Assist in technical data collection for CfW and project activities </p><p>· Document on-site challenges, lessons learned, and best practices, ensuring detailed records for reporting and future programming. </p><p>· Support MEAL team in conducting surveys, assessments, and evaluations to measure the project impact</p><p>· Contribute to weekly and monthly progress reports, summarizing CfW participation, construction updates, and field observations.</p><p><br></p><p><b>5) Logistics, Procurement, and Resource Management </b></p><p>· Assist in tracking construction materials, tools, and equipment, ensuring proper use and accountability. </p><p>· Support the procurement team by verifying material specification, coordinating deliveries, and ensuring availability of essential resources at work sites </p><p>· Ensure proper storage and handling of materials to prevent waste and damage</p><p>· Report any logistical challenges or shortages that may impact project timelines.</p><p><br></p><p><b>6) General responsibilities in terms of reporting, representation and communication</b></p><p>· Participate actively in project kick off preparations and arrangements and deliver project brief to the targeted community;</p><p>· Proactively suggest process improvement to enhance the efficiency of program processes</p><p>· Perform other job-related tasks as requested by the supervisor.</p><p><br></p><p><b>7) Ensure adherence to Action against Hunger requirements</b></p><p>· Commit and comply with the organization's Internal Regulations, Code of Conduct, Gender Equality and Diversity standards, as well as key ACF policies, including but not limited to Safeguarding and Fraud Prevention policies.</p><p>· Support on the promotion and implementation of ACF policies through daily activities and team management.</p><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Skills</b></p><p><b>General Skills:</b></p><ul><li>Ability to use engineering software such as Autocad 3D</li><li>Good organizational skill</li><li>Previous experience in humanitarian INGO would be a plus</li><li>Excellent communication and interpersonal skills</li><li>Good team spirit.</li><li>Good knowledge of the intervention area, local customs and languages</li><li>Ability to adapt to different audience</li><li>Ability to Facilitate capacity building activities and to communicate with utmost respect and compassion</li><li>Ability to handle complaints and to negotiate and address conflicts</li><li>Proven knowledge of computerized systems ( Microsoft office )</li><li>Capacity to adapt communication based on targeted audience</li></ul><p><b>Education: </b>Bachelor in Civil engineering, Hydrology, Water Resources Management, environmental engineering or related disciplines</p><p><b>Type of professional experience requested</b>:</p><ul><li>A minimum of 1 year of experience in the WASH department, hard components (Water infrastructure, soil erosion and flood mitigation control measures, sanitation facilities, and wastewater disposal system).</li><li>Familiar with designing and supervising sediment control structures, erosion mitigation interventions and hydrological engineering solutions.</li><li>Experience managing CfW interventions, labor-intensive programs, and cash-based assistance scheme.</li><li>Occupational Health and Safety (OHS) Certificate is a plus.</li><li>Action Against Hunger experience a plus but not mandatory. </li></ul><p><b>Language level: </b>Arabic essential, English intermediate level</p></div>
<p><h4>Job summary</h4>
<p>Functions as the leader of the property’s sales department for W Amman, The St Regis Amman, Al Manara A Luxury Collection Aqaba and the Westin Aqaba properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<p><strong>Required:</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</li>
<li>OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</li>
</ul>
<p><strong>Preferred:</strong></p>
<ul>
<li>4 year college degree.</li>
<li>Demonstrated skills in supervising a team.</li>
<li>Lodging sales experience.</li>
<li>Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</li>
</ul>
<h4>Core work activities</h4>
<h5>Managing sales activities</h5>
<ul>
<li>Manages the development of a strategic account plan for the demand generators in the market.</li>
<li>Manages the property's reactive and proactive sales efforts.</li>
<li>Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.</li>
<li>Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.</li>
<li>Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.</li>
<li>Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.</li>
<li>Attends sales strategy meetings to provide input on weekly and overall sales strategy.</li>
<li>Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.</li>
<li>Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.</li>
<li>Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.</li>
<li>Serves as the sales contact for customers; serves as the customer advocate.</li>
<li>Serves as hotel authority on sales processes and sales contracts.</li>
<li>Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.</li>
<li>Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.</li>
<li>Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.</li>
<li>Supports the General Manager by coordinating crisis communications.</li>
<li>Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
<li>Participates in and practices daily service basics of the brand (e.g., Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).</li>
<li>Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</li>
<li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li>
<li>Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</li>
<li>Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s sales objectives.</li>
<li>Interfaces with regional marketing communications for regional and national promotions pull through.</li>
<li>Performs other duties, as assigned, to meet business needs.</li>
</ul>
<h5>Building successful relationships</h5>
<ul>
<li>Develops strong partnerships with local organizations to further increase brand/product awareness.</li>
<li>Develops and manages internal key stakeholder relationships.</li>
<li>Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</li>
<li>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<h5>Leadership</h5>
<ul>
<li>Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.</li>
<li>Develops sales goals and strategies and verifies alignment with the brand business strategy.</li>
<li>Executes the sales strategy in order to meet individual booking goals for both self and staff.</li>
<li>Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.</li>
<li>Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.</li>
<li>Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.</li>
<li>Creates effective structures, processes, jobs and performance management systems are in place.</li>
<li>Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.</li>
<li>Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.</li>
<li>Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.</li>
<li>Supports tools and training resources to educate sales associates on winning catering solutions.</li>
<li>Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales and marketing talent; works with HR to anticipate future talent needs based on business growth plans.</li>
<li>Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.</li>
<li>Transfers functional knowledge and develops group sales skills of other discipline managers.</li>
<li>Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.</li>
<li>Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.</li>
<li>Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Organizational Background</b></p><p>Anera (American Near East Refugee Aid) is a non-political, non-religious international humanitarian and development organization that has worked for decades to address the development and relief needs of communities across the Middle East, including Palestine, Lebanon and Jordan. Anera delivers programs in education, health, economic development and emergency relief, working closely with local partners and communities.</p><p><br></p><p><b>Project Background</b></p><p>The Gaza Support Program provides critical humanitarian support to Palestinian patients and their accompanying family members who have been displaced from Gaza and are receiving specialized medical treatment in Jordan. The program operates across accommodation sites and partner hospitals in Amman, coordinating closely with the Jordan Hashemite Charity Organization (JHCO), partner medical facilities, and other service providers to ensure patients receive dignified, timely, and well-coordinated care across medical, psychosocial, and basic support components.</p><p>To strengthen the program's clinical coordination and case management capacity, Anera Jordan is seeking a consultant to serve as Medical Coordinator on a part-time basis for a period of six months.</p><p><br></p><p><b>Objective of the Consultancy</b></p><p>The objective of this consultancy is to provide specialized medical coordination and case management support to the Gaza Support Program, ensuring that all active patient cases are accurately tracked, clinically coordinated, and managed throughout their treatment journey in Jordan. The consultant will serve as the primary clinical liaison with JHCO and partner hospitals, maintain real-time case management records, and contribute to program reporting and documentation — enabling the program team to deliver effective, evidence-based, and dignified care to displaced Palestinian patients and their families.</p><p><br></p><p><b>Scope of Work</b></p><p><b>The consultant will be responsible for the following:</b></p><ul><li><b>Case Management & Patient Tracking</b>: To manage the full case management cycle for medical evacuation cases — including registration, profiling, documentation, referrals, treatment updates, and closure within the IM system (e.g., Activity Info) — while maintaining complete, accurate, and real-time case files and trackers, conducting periodic data quality checks, monitoring cost utilization against category ceilings, and escalating systemic issues or high-risk/urgent cases to the Project Manager in a timely manner.</li></ul><p><br></p><ul><li><b>Medical Coordination & Partner Liaison</b>: To serve as the day-to-day medical and clinical liaison with JHCO focal points and partner hospitals under the Project Manager's strategic oversight, including participating in and documenting clinical coordination meetings, supporting medical case conferences, and flagging non-medical support needs to the Project Officer without independently authorizing such services.</li></ul><p><br></p><ul><li><b>Patient & Family Support Coordination</b>: To conduct field visits and medical/psychosocial needs assessments and follow-up with patients and families, escalating protection, mental health, or welfare concerns in line with Anera's referral pathways, non-displacement policy, and safeguarding principles, and contributing clinical context to patient story documentation in accordance with Do No Harm principles.</li></ul><p><br></p><ul><li><b>Reporting, MEAL & Data Management</b>: To prepare structured monthly case management progress reports and contribute verified case data, narrative inputs, and clinical indicators to monthly, quarterly, and donor reports and MEAL dashboards, while maintaining strict confidentiality and data protection standards for all patient information.</li></ul><p><br></p><ul><li><b>Technical Support & Capacity Building</b>: To develop or update standardized clinical documentation tools, case templates, and SOPs for Project Manager approval, while providing technical guidance to Program Volunteers and contributing to team capacity building on case management, referral pathways, and documentation standards.</li></ul><p><br></p><p><b>Deliverables</b></p><ul><li>Update Medical evacuation tracker, generate case files for patients, and flag urgent cases that may exceed the funding cap. / Monthly, ongoing</li><li>Act as clinical liaison with JHCO and partner hospitals; attend coordination meetings and share MoMs. / Monthly, ongoing </li><li>Conduct regular patient follow-up visits, needs assessments, and escalate protection/safeguarding concerns. / Monthly, ongoing </li><li>Submit a report covering caseload status, risks, service gaps, and cost overview / By the 5th of each month</li><li>support beneficiary data management, support MEAL data inputs through data collection and reporting, and ensure accurate documentation and record-keeping. Months 1–2 (initial), Month 5 (final review)</li><li>Final report with caseload summary, outcomes, handover notes, and recommendations. / Last 5 working days</li></ul><p><br></p><p><b>Duration & Level of Effort</b></p><p>The consultant will work 15 days per month across the 5-month contract period (75 days total), operating from the Anera Jordan field office with regular field visits to hospitals, treatment facilities, and accommodation sites. Working days will be agreed with the Project Manager in advance on a monthly basis. The exact start date will be confirmed upon contracting.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Qualifications & Experience</b></p><ul><li>Bachelor's degree in Medicine, Public Health, Health Management, or a closely related field; advanced degree is an asset.</li><li>Minimum 3–5 years of relevant professional experience in case management, health coordination, or medical program support in a humanitarian or development context.</li><li>Demonstrated experience working with vulnerable populations including patients, refugees, or displaced persons; prior experience with medical evacuation programs or hospital coordination is a strong asset.</li><li>Strong data management and reporting skills; experience maintaining case trackers, beneficiary databases, or similar tools (Excel, Kobo, or similar) — this is a core requirement.</li><li>Familiarity with JHCO operational frameworks, Jordanian health system referral pathways, or MHPSS principles is highly desirable.</li><li>Strong organizational, coordination, and interpersonal skills; ability to work effectively across multiple partners in a fast-paced environment.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with data management platforms is an advantage.</li><li>Fluent Arabic and working proficiency in English (written and verbal).</li><li>Ability to handle sensitive, confidential information with professionalism, discretion, and cultural sensitivity.</li><li>Demonstrated ability to work independently, manage competing priorities, and deliver quality outputs within agreed timelines — as required of a consultancy engagement.</li></ul><p><br></p><p><b>Reporting & Supervision</b></p><p>The consultant will report to the Project Manager – Gaza Support Program, with oversight from the Deputy Director of Programs (DDP) at Anera Jordan. </p><p><br></p><p><b><span></span>Safeguarding & Code of Conduct</b></p><p>Given that the program serves vulnerable, war-affected children, the consultant must adhere at all times to Anera's Child Safeguarding Policy, Code of Conduct and Protection from Sexual Exploitation and Abuse (PSEA) standards. The selected consultant will be required to sign these policies prior to commencing work and may be subject to reference and background checks. Any safeguarding or child protection concern must be reported immediately to the Project Manager.</p><p><br></p><p><br></p></div>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >Program / Department Summary</span></p>
<p ><span >Mercy Corps implements a diverse portfolio of humanitarian and development programming across the Middle East in response to acute crises and protracted vulnerabilities. Under a newly established Multi-Country Office (MCO) structure, Mercy Corps oversees programming across Syria, Jordan, and Yemen, with enhanced regional coordination, efficiency, and strategic alignment.</span></p>
<p ><span >This role supports the implementation of Mercy Corps’ global ten-year strategy, Pathway to Possibility, which focuses on achieving resilient, inclusive, and sustainable outcomes across food security, water security, economic opportunity, and peace and good governance. The strategy is grounded in organizational commitments to being climate-smart, evidence-driven, locally led, innovative, and safe, diverse, and inclusive.</span></p>
<p > </p>
<p ><span >General Position Summary</span></p>
<p ><span >The Senior Business Development and Grants Manager leads and directly manages all business development, pre-positioning, and grants functions across the MCO portfolio covering Syria, Jordan, and Yemen.</span></p>
<p ><span >Based in Amman, the role leads multi-country resource mobilization efforts, ensuring high-quality donor engagement, competitive proposal development, and effective grants lifecycle management. The position has direct line management responsibility for a Reporting Officer and provides strong leadership, guidance, and coordination to country-level teams engaged in program development and donor compliance.</span></p>
<p ><span >The role reports to the MCO Portfolio Director and works in close collaboration with Country Managers, Program Teams, Regional Award Management, Business Development and Technical teams.</span></p>
<p > </p>
<p ><span >Essential Job Responsibilities</span></p>
<p ><em ><u >STRATEGIC LEADERSHIP, MANAGEMENT, AND COORDINATION</u></em></p>
<p ><span >• Provide overall leadership and strategic direction for program development, business development, and grants management across Syria, Jordan, and Yemen, in line with Mercy Corps’ Program Management at Mercy Corps (PM@MC) standards and Pathway to Possibility strategic objectives.</span></p>
<p ><span >• Directly manage, mentor, and support the Reporting Officer, ensuring clear objectives, regular performance management, coaching, and professional development.</span></p>
<p ><span >• Strengthen harmonization, consistency, and quality of program development and grants practices across Syria, Jordan, and Yemen.</span></p>
<p > </p>
<p ><em ><u >PRE-POSITIONING, DONOR ENGAGEMENT, AND EXTERNAL REPRESENTATION</u></em></p>
<p ><span >• Lead and oversee strategic pre-positioning efforts across the MCO, ensuring alignment with country strategies, regional priorities, and Mercy Corps’ global outcomes framework.</span></p>
<p ><span >• Systematically map, track, and analyze donor priorities, funding trends, and competitive intelligence across sectors and geographies.</span></p>
<p ><span >• Maintain and strengthen relationships with a diverse range of donors, including traditional institutional donors, private donors, foundations, and emerging financing partners, in coordination with regional and HQ teams.</span></p>
<p ><span >• Demonstrate willingness to expand knowledge and expertise related to development finance and non-traditional funding mechanisms in support of diversified resource mobilization.</span></p>
<p ><span >• Proactively support the MCO Portfolio Director and Country Managers in external representation, including preparation for and participation in donor meetings, partner engagements, and other stakeholder forums.</span></p>
<p ><span >• Guide the development of unsolicited concepts and donor engagement materials in partnership with the MCO Portfolio Director, Country Managers, regional Business Development teams, and HQ counterparts.</span></p>
<p > </p>
<p ><em ><u >PROPOSAL DEVELOPMENT AND RESOURCE MOBILIZATION</u></em></p>
<p ><span >• Oversee and lead go/no-go decision-making processes for new funding opportunities across the MCO portfolio.</span></p>
<p ><span >• Provide strategic and technical leadership to ensure the development of high-quality, competitive concept notes and proposals.</span></p>
<p ><span >• Ensure the systematic use of evidence-based products, learning, and analysis to inform program design and value propositions in close collaboration with MCO and country staff as appropriate.</span></p>
<p ><span >• Coordinate multi-country, cross-border and cross-functional proposal development processes involving Programs, Finance, Operations, Technical Advisors, Evidence & Learning teams, and HQ.</span></p>
<p ><span >• Ensure proposals are operationally feasible, risk-informed, and financially sound, with budgets that accurately reflect the cost of doing business and donor compliance requirements.</span></p>
<p ><span >• Lead or support proposal revisions, negotiations, and program modifications in response to donor feedback or contextual changes.</span></p>
<p ><span >• Promote learning and continuous improvement through after-action reviews and documentation of proposal development lessons learned.</span></p>
<p > </p>
<p ><em ><u >GRANTS OVERSIGHT, REPORTING, AND COMPLIANCE</u></em></p>
<p ><span >• Provide strategic oversight of grants management systems and processes to ensure compliance with donor regulations, Mercy Corps policies, and PM@MC minimum standards.</span></p>
<p ><span >• Ensure timely, accurate, and high-quality donor reporting across the Syria, Jordan, and Yemen portfolio, supporting program teams and the Reporting Officer to meet contractual obligations.</span></p>
<p ><span >• Oversee reporting trackers, internal review workflows, and coordination with HQ, regional teams, and donors, with day-to-day support from the Reporting Officer.</span></p>
<p ><span >• Support program teams in responding to donor information requests, audits, and amendments.</span></p>
<p ><span >• Ensure effective grant kick-off, review, and close-out processes are conducted and documented in line with Mercy Corps requirements.</span></p>
<p > </p>
<p ><em ><u >PROGRAM LEARNING, EVIDENCE, AND KNOWLEDGE MANAGEMENT</u></em></p>
<p ><span >• Champion the integration of learning, evidence, and adaptive management into program development and grants processes.</span></p>
<p ><span >• Work closely with the MCO program and Evidence & Learning staff to ensure evidence, research findings, evaluations, and learning products are strategically leveraged to strengthen donor engagement and proposal quality.</span></p>
<p ><span >• Promote consistent use of tools, templates, and systems across Syria, Jordan, and Yemen to strengthen institutional knowledge and continuity.</span></p>
<p > </p>
<p ><em ><u >Organizational Learning</u></em></p>
<p ><span >• Foster a culture of learning, reflection, and continuous improvement within the business development and grants function.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >• Direct line management of the Reporting Officer.</span></p>
<p > </p>
<p ><span >Accountability</span></p>
<p ><span >Reports Directly To: </span><span >MCO Portfolio Director</span></p>
<p ><span >Works Closely With:</span><span > Country Managers, Program and Project Managers, Finance and Operations Teams, Regional Award Management Team, Regional Business Development Advisors, Technical and Evidence & Learning Teams, and HQ counterparts.</span></p>
<p > </p>
<p ><span >Knowledge and Experience</span></p>
<p ><span >• Bachelor’s degree in a relevant field required; Master’s degree in International Development, Humanitarian Assistance, or a related field preferred.</span></p>
<p ><span >• Minimum of 5-6 years of progressive experience in business development, grants management, proposal development, and donor compliance.</span></p>
<p ><span >• Demonstrated leadership and people management experience, preferably in multi-country or matrixed structures.</span></p>
<p ><span >• Strong familiarity with institutional donors (e.g., ECHO, FCDO, EU, SDC, GIZ,), private donors, and donor compliance requirements.</span></p>
<p ><span >• Knowledge or prior experience with DFIs and in development finance is a strong advantage.</span></p>
<p ><span >• Excellent written and verbal communication skills in English.</span></p>
<p ><span >• Proven ability to manage complex processes, meet deadlines, and coordinate across diverse teams.</span></p>
<p ><span >• Strong contextual knowledge of the Middle East region preferred.</span></p>
<p > </p>
<p ><span >Success Factors</span></p>
<p ><span >The successful candidate will be a proactive leader with strong judgment, excellent organizational skills, and a passion for high-quality humanitarian and development programming. They will be comfortable operating in complex, fast-changing environments and able to balance strategic thinking with hands-on support. Strong interpersonal skills, attention to detail, and commitment to accountability and learning are essential.</span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan, with travel as required to Syria and Yemen (security permitting). Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and Mercy Corps policies at all times.</span></p>
<p > </p>
<p ><span >Ongoing Learning </span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Engagement and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity </span></p>
<p ><span >Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p>Type of contract : Service Contract Level : SC8 Hiring Unit : Culture Sector (CLT) Duty Station : Amman Work location : On site Duration of contract : 6 months Hiring open to : External candidates Application deadline (Midnight UTC 3 Time) : 23/08/2026 ORGANIZATIONAL CONTEXT The UNESCO Office in Jordan works closely with the national authorities to preserve and promote tangible and intangible cultural heritage in the country. It particularly works in close collaboration and partnership with the Ministry of Tourism and Antiquities, the Department of Antiquities, and the Ministry of Culture, as well as relevant national and local authorities, to ensure the sustainable conservation of the country s rich cultural heritage. Through the currently implemented projects, the office is promoting sustainable socio-economic development in local communities, focusing on investing in cultural heritage preservation, contributing to decent livelihoods and offering short-term employment opportunities while also paving the way for longer term investments in cultural heritage preservation and sustainable local tourism development in As-Salt and other location sites in Jordan . To support achieving the mentioned goals and to ensure the proper and timely finalization of the ongoing activities and projects at the culture unit in UNESCO Amman office, the office is recruiting an Associate Project Officer to assist in the regular follow-up and monitoring of ongoing rehabilitation and construction activities. MAIN TASKS AND SERVICES Under the general supervision of UNESCO Jordan Head of office and the direct supervision of the Culture Programme Specialist, and in coordination with the rest of the culture staff and the relevant Administrative and Financial staff. The Associate Project Officer's duties and responsibilities include, but are not restricted to: • Support in managing all project phases, including planning, execution, monitoring, and reporting. • Provide support to the implementation of rehabilitation and construction works currently implemented in different areas in Jordan, including coordination and site supervision. • Ensure regular follow up with UNESCO s contractors to update the BoQs tables and ensure quality interventions as per the provided technical specifications and drawings. • Contribute to the assessment and monitoring of the executed works, and the preparation of documents and reports related to the project. • Conduct regular field visits to the project locations as necessary and when requested, to provide comprehensive site supervision, follow-up and management to the ongoing works, ensuring adherence to design requirements, construction specifications, safety and quality. • Review contractors deliverables and reports, ensuring technical compliance with project specifications and signed contracts. • Anticipate difficulties and bottlenecks and address them proactively and in consultation with the supervisor. • Liaise with and facilitate information sharing amongst project partners, stakeholders and the local authorities, and maintain strong relationships with stakeholders, partners, and donors. • Participate in technical meeting, and stakeholder meetings when and as needed, and draft minutes of meeting, official correspondence, and any other official documents in English, and maintain a record of documentation for the project. • Support in administrative tasks as needed and ensure proper project management where and when requested, including reviewing budget records and invoices. • Perform any other activities and tasks requested by the supervisor. EXPECTED RESULTS • Expected Results and Deliverables • Management of works, monitoring and evaluation of the implemented activities. • Control over of quality, time schedule and project deliverables from consultants and contractors. • Coordination with consultants, contractors, partners and relevant stakeholders • Delivering progress reports within the project implementation phase • Regular communication with Programme Specialist and UNESCO team DURATION OF THE CONTRACT 6-months contract (with a 3-months probation), extension of the appointment is subject to satisfactory performance and extension of the validity of the project and/or availability of the project fund. COMPETENCIES - Core (C) & Managerial (M) • Communication (C) • Accountability (C) • Innovation (C) • Knowlegde sharing and continuous improvement (C) • Planning and organizing (C) • Results focus (C) • Teamwork (C) For detailed information, please consult the UNESCO Competency Framework . REQUIRED QUALIFICATIONS EDUCATION • Bachelor s degree in the field of architecture, civil or structural engineering, or a related field. WORK EXPERIENCE • Minimum 5 years of experience in architecture, architectural conservation, structural engineering, cultural heritage rehabilitation or related fields. SKILLS AND COMPETENCIES Functional/Technical Competencies • Good (oral and written) communication skills, including the ability to draft and produce a variety of written material in a clear and concise manner. • Ability to analyze and collect, summarize, and analyze information from various sources. • Ability to read and interpret rehabilitation and construction drawings, plans, and specifications. • Broad knowledge of historical and traditional building materials and constructional methods used in the Middle East context and an ability to obtain quickly and up-to-date understanding and appreciation of specialist techniques and best practice methods for maintaining, conserving and repairing historic structures, including the correct and effective use of materials and products. • knowledge in project delivery, results-based and budget management, project management, monitoring and supervision tools. • Integrity, reliability and sense of commitment in the execution of duties. </p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION • Bachelor s degree in the field of architecture, civil or structural engineering, or a related field. WORK EXPERIENCE • Minimum 5 years of experience in architecture, architectural conservation, structural engineering, cultural heritage rehabilitation or related fields. SKILLS AND COMPETENCIES Functional/Technical Competencies • Good (oral and written) communication skills, including the ability to draft and produce a variety of written material in a clear and concise manner. • Ability to analyze and collect, summarize, and analyze information from various sources. • Ability to read and interpret rehabilitation and construction drawings, plans, and specifications. • Broad knowledge of historical and traditional building materials and constructional methods used in the Middle East context and an ability to obtain quickly and up-to-date understanding and appreciation of specialist techniques and best practice methods for maintaining, conserving and repairing historic structures, including the correct and effective use of materials and products. • knowledge in project delivery, results-based and budget management, project management, monitoring and supervision tools. • Integrity, reliability and sense of commitment in the execution of duties. • Excellent coordination, organizational and prioritization skills, and ability to manage multiple and simultaneous tasks and heavy workloads, and to deliver results within a specified timetable, paying close attention to detail and quality of work. • Ability to work effectively in a team and to maintain effective working relationships in a multicultural environment. • Understanding of local cultures and sensitivities, particularly in diverse environments. • Good IT skills including good knowledge of standard office software. LANGUAGES • Excellent knowledge of English (written/spoken/reading/comprehension) is mandatory. • Excellent knowledge of Arabic (written/spoken/reading/comprehension) is mandatory. DESIRABLE QUALIFICATIONS WORK EXPERIENCE • Previous experience working with UN agency or international non-governmental organization, preferably in the field of Cultural Heritage, is an added value. • Previous experience with UNESCO or demonstrated understanding of UNESCO s work is an added value • Site supervision experience is an added value.</p>
<p><h4>Description</h4>
<p>Place: Amman, Jordan (with travel to Palestine when possible)<br>
Starting date: 1st September 2026<br>
Duration of contract: 12 months<br>
Closing date for applications: 25th June 2026<br>
We will be reviewing applications on an ongoing basis.</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<ol>
<li><strong>Palestine</strong><br>
Since 7 October 2023, the situation in the occupied Palestinian territory (oPt) has deteriorated sharply. Access to lifesaving services—already limited by repeated conflict, political instability, and economic hardship—has further declined. In the Gaza Strip, between 7 October 2023 and 1 January 2025, the Gaza Health Ministry reported at least 70,663 Palestinians killed and 171,139 injured as a result of ongoing hostilities, including casualties recorded after the ceasefire that came into effect on 11 October 2025.</li>
<li><strong>HI background and history</strong><br>
HI has been working in Palestine since 1996, initially supporting disability organizations and expanding in 1999 to mine action. After the 2014 Gaza crisis, its activities increasingly focused on emergency and post-emergency response, integrating physical rehabilitation, including prosthetics and orthotics for people injured by conflict and those with pre-existing disabilities.</li>
<li><strong>2026 perspectives</strong><br>
In a complex and volatile environment that is difficult to navigate and operate in, Handicap International focuses on its added value in the fields of health, armed violence reduction, education and humanitarian logistics. The Palestine program will be handed over to the Regional Division in the months to come, involving a restructuring of the program’s governance alongside the challenges of implementation, risk management, and the restructuring of departments and program resources.</li>
</ol>
<h4>Your mission</h4>
<p>Under the responsibility of the HI’s Emergency Manager, the Country Director contributes within his/her geographical area to the implementation of the mandate and the Strategy of Humanity & Inclusion. He/she ensures optimal quality and impact of the activities in the Program, through a delegation system with appropriate control mechanisms. He/she shares with all HI managers the responsibility of sound management and successful functioning of the global organization.</p>
<p>In line with the current project objectives, the Country Director will lead successful program management. He/she will ensure sound monitoring of the project in line with the expected outcomes of the project.</p>
<p>The Country Director is the legal representative of the overall HI’s Palestine response internally and externally and promotes a high reputation and positive image of HI’s Palestine Program.</p>
<p>The Country Director deploys HI’s full mandate and Strategy in his/her geographical area, with operational partners, institutions and/or donors.</p>
<p>In his/her geographical area, he/she ensures compliance with his/her budget framework (including unrestricted funds) and HI policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.).</p>
<p>In his/her geographical area, he/she actively monitors and analyses context developments, to identify risks and opportunities.</p>
<h4>Responsibility 1: Management</h4>
<ul>
<li>Contributes to the development of his or her staff, creating the conditions for their commitment, professionalism, and attachment to HI.</li>
<li>Ensures compliance with the code of conduct of institutional policies, the state of mind and the expected individual and collective behaviour.</li>
<li>Understands the strategy, makes it explicit, translates it into operational objectives for his or her team, and leads the necessary changes.</li>
<li>Gives meaning to each management action.</li>
<li>Encourages inter and intra-departmental exchanges of practice.</li>
<li>Encourages innovation and risk-taking.</li>
<li>Organises the operational and partnership management of his/her team, structures the work around identified processes, steers performance and facilitates the resolution of problems.</li>
</ul>
<h4>Responsibility 2: Strategy and steering</h4>
<ul>
<li>Ensures the definition, implementation, and adaptation of the HI Strategy in the Program.</li>
<li>Is responsible for fundraising and resource planning:
<ul>
<li>Develops regular contacts with donors at field level and regularly informs the Institutional Funding teams.</li>
<li>Ensures the best allocation of resources to match Program ambitions, and plans accordingly (including support missions).</li>
</ul>
</li>
<li>Ensures the deployment and compliance with HI global frameworks, institutional policies, and standards.</li>
<li>Conducts partnership Steering Committees with his/her direct managers/counterpart: the operational partner and HI project team.</li>
<li>Ensures the design of project proposals for the continuity or expansion of the project or the development of new projects upon request.</li>
</ul>
<h4>Responsibility 3: Operational implementation</h4>
<ul>
<li>Is responsible for security management: in link with the Humanitarian Access and Security Manager and HQ specialist, develops a culture of safety and security at the Program level; ensures that security documents are developed, up-to-date and that all necessary measures are in place; ensures incident management and reporting according to HI frameworks.</li>
<li>Ensures financial control and monitoring of operations are effective in the Program: consolidation, control, and reporting of operational and organizational elements within the Program (dashboards, corrective measures, unrestricted funds consumption, etc.).</li>
<li>Ensures technical quality standards are applied in the projects of the Program and monitors the implementation of evaluations and donor audits’ recommendations.</li>
<li>With both potential opportunities and risks in mind, ensures continuous monitoring and analysis of current developments for the Program: implements analysis and monitoring of risks related to HI presence and activities; takes mitigation actions when relevant.</li>
</ul>
<h4>Responsibility 4: Representation, influence and leadership</h4>
<p>The Country Director represents the overall HI’s response internally and externally and promotes a high reputation and positive image of HI. This includes:</p>
<ul>
<li>Ensuring close coordination with Chad Country Director (especially related to fundraising activities, mutualization, response plan).</li>
<li>Ensuring authorizations to operate are secured and maintained, in compliance with the relevant country and state authorities’ requirements.</li>
<li>Employer’s representative responsibilities and compliance with local working regulations.</li>
<li>Communications on behalf of HI.</li>
<li>Representation of HI vis-à-vis local, national, traditional, political, military and diplomatic authorities and bodies.</li>
<li>Representation of HI vis-à-vis international organizations and coordination mechanisms and system.</li>
<li>Negotiation and signature of operational partnerships.</li>
<li>Developing external influence of HI (forums, operational and strategic alliances, etc.) and the external representation of the organization (events, media) in the Program’s geographical scope.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>You have at least 5 years of experience at key management positions within international organizations.</li>
<li>You have management experience in humanitarian, security and emergency programs.</li>
<li>You have strong interpersonal and intercultural skills.</li>
<li>You are able to work under high pressure and without constant supervision.</li>
<li>You have excellent organizational and coordination skills and you can transfer knowledge.</li>
<li>You have excellent communication skills and you are committed to teamwork.</li>
<li>You are able to travel and work in a tense and volatile context with strict security measures.</li>
<li>You have proven experience in negotiation with institutional donors, project writing and reporting.</li>
<li>You can manage risks and change.</li>
<li>You are fluent in English; knowledge of French and Arabic would be a plus.</li>
</ul>
<h4>Benefits</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>12 months international contract starting from 1st September 2026.</li>
<li>The international contract provides social cover adapted to your situation:</li>
<ul>
<li>Unemployment insurance benefits for EU nationals.</li>
<li>Pension scheme.</li>
<li>Medical coverage with 50% of employee contribution.</li>
<li>Repatriation insurance paid by HI.</li>
</ul>
<li>Salary from 3000 € gross/month upon experience.</li>
<li>Per diem: 640 € net/month - paid in the field.</li>
<li>Paid leaves: 25 days per year.</li>
<li>Rest and recuperation according to the level of the mission: 1 day per period.</li>
<li>Payment for travel costs (air ticket and visa) and transport of your personal effects.</li>
<li>A child allowance of 100 € per month, per child (from the second child) paid in the field.</li>
<li>Support travel costs (air ticket and visa) for accompanying dependent and health/repatriation insurance if the dependent has no income (open to couples).</li>
<li>Family package (open to families):
<ul>
<li>A child allowance of 100 € per month, per child (from the second child) paid in the field.</li>
<li>Contribution to school registration fees for children over 3 years.</li>
<li>Family-wide health coverage.</li>
<li>Payment for travel costs (air ticket and visa) and transport of your personal effects.</li>
<li>Housing: individual taken in charge by HI.</li>
</ul>
</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Place: Amman, Jordan (with travel to Palestine when possible)<br>
Starting date: 1st September 2026<br>
Duration of contract: 12 months<br>
Closing date for applications: 25th June 2026<br>
We will be reviewing applications on an ongoing basis.</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<ol>
<li><strong>Palestine</strong><br>
Since 7 October 2023, the situation in the occupied Palestinian territory (oPt) has deteriorated sharply. Access to lifesaving services—already limited by repeated conflict, political instability, and economic hardship—has further declined. In the Gaza Strip, between 7 October 2023 and 1 January 2025, the Gaza Health Ministry reported at least 70,663 Palestinians killed and 171,139 injured as a result of ongoing hostilities, including casualties recorded after the ceasefire that came into effect on 11 October 2025.</li>
<li><strong>HI background and history</strong><br>
HI has been working in Palestine since 1996, initially supporting disability organizations and expanding in 1999 to mine action. After the 2014 Gaza crisis, its activities increasingly focused on emergency and post-emergency response, integrating physical rehabilitation, including prosthetics and orthotics for people injured by conflict and those with pre-existing disabilities.</li>
<li><strong>2026 perspectives</strong><br>
In a complex and volatile environment that is difficult to navigate and operate in, Handicap International focuses on its added value in the fields of health, armed violence reduction, education and humanitarian logistics. The Palestine program will be handed over to the Regional Division in the months to come, involving a restructuring of the program’s governance alongside the challenges of implementation, risk management, and the restructuring of departments and program resources.</li>
</ol>
<h4>Your mission</h4>
<p>Under the responsibility of the HI’s Emergency Manager, the Country Director contributes within his/her geographical area to the implementation of the mandate and the Strategy of Humanity & Inclusion. He/she ensures optimal quality and impact of the activities in the Program, through a delegation system with appropriate control mechanisms. He/she shares with all HI managers the responsibility of sound management and successful functioning of the global organization.</p>
<p>In line with the current project objectives, the Country Director will lead successful program management. He/she will ensure sound monitoring of the project in line with the expected outcomes of the project.</p>
<p>The Country Director is the legal representative of the overall HI’s Palestine response internally and externally and promotes a high reputation and positive image of HI’s Palestine Program.</p>
<p>The Country Director deploys HI’s full mandate and Strategy in his/her geographical area, with operational partners, institutions and/or donors.</p>
<p>In his/her geographical area, he/she ensures compliance with his/her budget framework (including unrestricted funds) and HI policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.).</p>
<p>In his/her geographical area, he/she actively monitors and analyses context developments, to identify risks and opportunities.</p>
<h4>Responsibility 1: Management</h4>
<ul>
<li>Contributes to the development of his or her staff, creating the conditions for their commitment, professionalism, and attachment to HI.</li>
<li>Ensures compliance with the code of conduct of institutional policies, the state of mind and the expected individual and collective behaviour.</li>
<li>Understands the strategy, makes it explicit, translates it into operational objectives for his or her team, and leads the necessary changes.</li>
<li>Gives meaning to each management action.</li>
<li>Encourages inter and intra-departmental exchanges of practice.</li>
<li>Encourages innovation and risk-taking.</li>
<li>Organises the operational and partnership management of his/her team, structures the work around identified processes, steers performance and facilitates the resolution of problems.</li>
</ul>
<h4>Responsibility 2: Strategy and steering</h4>
<ul>
<li>Ensures the definition, implementation, and adaptation of the HI Strategy in the Program.</li>
<li>Is responsible for fundraising and resource planning:
<ul>
<li>Develops regular contacts with donors at field level and regularly informs the Institutional Funding teams.</li>
<li>Ensures the best allocation of resources to match Program ambitions, and plans accordingly (including support missions).</li>
</ul>
</li>
<li>Ensures the deployment and compliance with HI global frameworks, institutional policies, and standards.</li>
<li>Conducts partnership Steering Committees with his/her direct managers/counterpart: the operational partner and HI project team.</li>
<li>Ensures the design of project proposals for the continuity or expansion of the project or the development of new projects upon request.</li>
</ul>
<h4>Responsibility 3: Operational implementation</h4>
<ul>
<li>Is responsible for security management: in link with the Humanitarian Access and Security Manager and HQ specialist, develops a culture of safety and security at the Program level; ensures that security documents are developed, up-to-date and that all necessary measures are in place; ensures incident management and reporting according to HI frameworks.</li>
<li>Ensures financial control and monitoring of operations are effective in the Program: consolidation, control, and reporting of operational and organizational elements within the Program (dashboards, corrective measures, unrestricted funds consumption, etc.).</li>
<li>Ensures technical quality standards are applied in the projects of the Program and monitors the implementation of evaluations and donor audits’ recommendations.</li>
<li>With both potential opportunities and risks in mind, ensures continuous monitoring and analysis of current developments for the Program: implements analysis and monitoring of risks related to HI presence and activities; takes mitigation actions when relevant.</li>
</ul>
<h4>Responsibility 4: Representation, influence and leadership</h4>
<p>The Country Director represents the overall HI’s response internally and externally and promotes a high reputation and positive image of HI. This includes:</p>
<ul>
<li>Ensuring close coordination with Chad Country Director (especially related to fundraising activities, mutualization, response plan).</li>
<li>Ensuring authorizations to operate are secured and maintained, in compliance with the relevant country and state authorities’ requirements.</li>
<li>Employer’s representative responsibilities and compliance with local working regulations.</li>
<li>Communications on behalf of HI.</li>
<li>Representation of HI vis-à-vis local, national, traditional, political, military and diplomatic authorities and bodies.</li>
<li>Representation of HI vis-à-vis international organizations and coordination mechanisms and system.</li>
<li>Negotiation and signature of operational partnerships.</li>
<li>Developing external influence of HI (forums, operational and strategic alliances, etc.) and the external representation of the organization (events, media) in the Program’s geographical scope.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>You have at least 5 years of experience at key management positions within international organizations.</li>
<li>You have management experience in humanitarian, security and emergency programs.</li>
<li>You have strong interpersonal and intercultural skills.</li>
<li>You are able to work under high pressure and without constant supervision.</li>
<li>You have excellent organizational and coordination skills and you can transfer knowledge.</li>
<li>You have excellent communication skills and you are committed to teamwork.</li>
<li>You are able to travel and work in a tense and volatile context with strict security measures.</li>
<li>You have proven experience in negotiation with institutional donors, project writing and reporting.</li>
<li>You can manage risks and change.</li>
<li>You are fluent in English; knowledge of French and Arabic would be a plus.</li>
</ul>
<h4>Benefits</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>12 months international contract starting from 1st September 2026.</li>
<li>The international contract provides social cover adapted to your situation:</li>
<ul>
<li>Unemployment insurance benefits for EU nationals.</li>
<li>Pension scheme.</li>
<li>Medical coverage with 50% of employee contribution.</li>
<li>Repatriation insurance paid by HI.</li>
</ul>
<li>Salary from 3000 € gross/month upon experience.</li>
<li>Per diem: 640 € net/month - paid in the field.</li>
<li>Paid leaves: 25 days per year.</li>
<li>Rest and recuperation according to the level of the mission: 1 day per period.</li>
<li>Payment for travel costs (air ticket and visa) and transport of your personal effects.</li>
<li>A child allowance of 100 € per month, per child (from the second child) paid in the field.</li>
<li>Support travel costs (air ticket and visa) for accompanying dependent and health/repatriation insurance if the dependent has no income (open to couples).</li>
<li>Family package (open to families):
<ul>
<li>A child allowance of 100 € per month, per child (from the second child) paid in the field.</li>
<li>Contribution to school registration fees for children over 3 years.</li>
<li>Family-wide health coverage.</li>
<li>Payment for travel costs (air ticket and visa) and transport of your personal effects.</li>
<li>Housing: individual taken in charge by HI.</li>
</ul>
</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>TITLE: Head of New Business Development (HNBD)</strong><br> TEAM/PROGRAMME: PDQ<br> LOCATION: Damascus – Syria <br> GRADE: 4 International and 2 National<br> CONTRACT LENGTH: 12 months<br> CHILD SAFEGUARDING:<br> Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.<br> ROLE PURPOSE: <br> The post holder will be responsible for leading on New Business Development Process for Syria Country office including – 1) Support PDQD in assessment of the country, regional and global landscape and develop an ongoing plan for building strategic relationships and increasing funding with donors, implementing partners, and other stakeholders, 2) lead on gathering intelligence from strategic relationships, make data-driven decisions to prepare for a competitive proposal process; 3) Establish an effective, collaborative, and efficient proposal development process that ensures a compliant and competitive proposal is submitted and learning is captured and 4) Utilize NBD best practices and feed program intelligence and lessons back into Prepare phase through ongoing communication and program learning</p><br><p>The post holder will lead on developing high-quality concept notes and proposals, with the NBD Managers and with support of the Programme Development and Quality (PDQ) team/Technical Advisers, Program Operations team and the Finance team, for major institutional donors, Corporate Foundations and Philanthropic donors as well as other governmental and other non-traditional. The HNDB with support from PDQD will lead on developing donor engagement plan in line with country strategic plan ambitions and facilitate structured donor engagement, intelligence gathering, donor scoping, track and identify donor opportunities, coordinate and write proposals for large, competitive funding opportunities. The position requires innovative thinking and creativity to package our programme strategies in ways that attract the right donor support and grow our portfolio strategically and sustainably. </p><br><p>SCOPE OF ROLE: <br> Reports to: PDQ Director<br> Key working relationships: Technical Advisors, Program Operations team, Heads of Offices, Awards, Finance, Members and Global team<br> People Management: 2 NDB managers <br> Budget Responsibilities: N/A<br> KEY AREAS OF RESPONSIBILITY:</p><br><p>Strategic Focus:</p><br><p>•In alignment with the Country Strategic Plan (CSP) , develop and utilize a comprehensive funding strategy that links local, regional, and global knowledge, priorities, and breakthroughs to the relevant donor landscape. <br> •Along with SC Member offices actively track upcoming opportunities while linking them to Country strategy and SC's Breakthroughs, positioning efforts, resource allocation, and broader portfolio planning.<br> •Manage both strategic and programmatic relationships with donors, implementing partners, and other relevant stakeholders to advance Save the Children’s reputation, drive strategies, create new opportunities, and push for funding in Country strategic priorities <br> •Ensure alignment with National Recovery Priorities of Syria</p><br><p>Proposal Development<br> •Lead the development of high-value or complex proposals or bids, building on global, regional and national expertise, and ensuring the highest quality product including localization commitments with equitable budget planning.<br> •Take primary responsibility for the drafting of high-quality concept notes and funding proposals (including log frames and budgets) for a variety of donors, from major institutional donors, corporate organisations, trusts, and private donors, among others. <br> •With the support of TAs, context Analyst and Operations Team develop and draft all narrative sections of proposal documents and/or concept notes.<br> •Identify opportunities to incorporate children’s inputs into proposal development with support from Child Participation experts in SCI<br> •Track up-coming funding opportunities, donor engagement and proposal development process <br> •Maintain robust Pipeline tracker and providing regular analysis to the SMT on the status of the funding portfolio and key trends to monitor. <br> •Serve as lead writer for high-value competitive bids <br> •Drive interdepartmental coordination for project design with PDQ, Advocacy, Programme Operations (for field team inputs, logistics requirements, costings, etc.), Security, Logistics, Finance, and HR (for staffing requirements). <br> •Ensure full internal and member review and sign off as per the proposal development process.<br> •For all assigned opportunities and proposals ensure all documents required by the donor are well written and logically structured<br> •For all assigned proposals ensures language is in line with donor priorities and understanding of specific sectors<br> •Liaise with all Field Offices/ National Partners to ensure they are engaged in the proposal development process and consulted for feasibility of final planned Program Activities and sign off on final proposals<br> •With the support of TA’s, MEAL Team and Operations Team develop and finalise the necessary supporting documents from the proposal including logframe and workplan.<br> •Will be responsible to ensure that all documents sent to SMT for signoff are copy edited.</p><br><p>New Business Development/Stakeholder Engagement:</p><br><p>•Participate in key Member and donor meetings and pro-actively seek donor intelligence on prospective new opportunities or partnership. <br> •Cultivate business relationships with external stakeholders and potential partners for large scale or strategic funding opportunities, either as a prime or sub-recipient in joint ventures. <br> •Search for strategic (and innovative)new partnerships with actors in the Syrian context (UN Agencies, NGOs. INGOs, State Actors, Research etc), and ensure that Save the Children maximizes its opportunity to showcase and replicate the Theory of Change. <br> •Refresh Donor Landscape Studies on an appropriate frequency <br> •Ensure a system is in place to monitor progress toward targets set out in the Strategy <br> •Work with PDQ team to develop generic concept notes for thematic areas and cross-sectoral integration. <br> •Work with Members to explore the potential for private sector partnerships and other innovative ways to fundraise </p><br><p>General<br> •Demonstrate compliance and leadership with Save the Children policies and practice with respect to child safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</p><br><p><br> QUALIFICATIONS<br> Experience of supporting resource mobilisation and new business development in humanitarian and development programme settings, in particular writing of new grant submissions (proposal and/or concept notes)</p><br><p>Essential: <br> •At least 5-7 years of demonstrated experience leading on new business development and fundraising in NGOs<br> •Bachelor’s Degree in a relevant subject (Humanitarian, Human rights, Development) with relevant field experience<br> •English language proficiency<br> •Excellent coordination and interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels <br> •Excellent representation, presentation, Analytical and communication skills – <br> •Experience in coordinating development of large-scale or strategic proposals, including the development of multi-million-dollar project budgets. <br> •Experience with US and UK government programming, SIDA, DANIDA, ECHO, BMZ amongst others including compliance requirements<br> •Ability to present complex information in a succinct and compelling manner including proficiency in MS office tools<br> •Previous experience of project management and project cycle management, including project design, implementation and evaluation<br> •Good understanding of donor compliance and reporting mechanisms and requirements<br> •Good understanding of monitoring and evaluation mechanisms.<br> •Ability to work well under pressure and work to deadlines<br> •Experience of and commitment to working through systems of community participation and accountability<br> •Politically and culturally sensitive with qualities of patience, tact and diplomacy<br> •The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.<br> •Commitment to the aims and principles of Save the Children.</p><br><p>Desirable</p><br><p>•Experience or understanding of the Syrian Context <br> •Arabic Language Skills<br> •Experience working for Save the Children and working across organisational structures</p><br><p>Additional job responsibilities</p><br><p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.<br> Equal Opportunities <br> The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br><p>Child Safeguarding:<br> We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br><p>Safeguarding our Staff:<br> The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</p><br><p>Health and Safety<br> The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.<br> </p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Functions as the leader of the property’s sales department for W Amman, The S Regis Amman, Al Manara A luxury Collection Aqaba and the Westin Aqaba properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.<br>CANDIDATE PROFILE <br>Education and Experience<br>Required:<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>Preferred:<br>• 4 year college degree.<br>• Demonstrated skills in supervising a team.<br>• Lodging sales experience.<br>• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. <br>CORE WORK ACTIVITIES<br>Managing Sales Activities<br>• Manages the development of a strategic account plan for the demand generators in the market.<br>• Manages the property's reactive and proactive sales efforts.<br>• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.<br>• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.<br>• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.<br>• Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.<br>• Attends sales strategy meetings to provide input on weekly and overall sales strategy.<br>• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.<br>• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.<br>• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.<br>• Serves as the sales contact for customers; serves as the customer advocate.<br>• Serves as hotel authority on sales processes and sales contracts.<br>• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.<br>• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.<br>• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.<br>• Supports the General Manager by coordinating crisis communications.<br>• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>• Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).<br>• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.<br>• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.<br>• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.<br>• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives.<br>• Interfaces with regional marketing communications for regional and national promotions pull through.<br>• Performs other duties, as assigned, to meet business needs.<br>Building Successful Relationships<br>• Develops strong partnerships with local organizations to further increase brand/product awareness.<br>• Develops and manages internal key stakeholder relationships.<br>• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.<br>• Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Leadership<br>• Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.<br>• Develops sales goals and strategies and verifies alignment with the brand business strategy.<br>• Executes the sales strategy in order to meet individual booking goals for both self and staff.<br>• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.<br>• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.<br>• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.<br>• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.<br>• Creates effective structures, processes, jobs and performance management systems are in place.<br>• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.<br>• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.<br>• Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.<br>• Supports tools and training resources to educate sales associates on winning catering solutions.<br>• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.<br>• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.<br>• Transfers functional knowledge and develops group sales skills of other discipline managers.<br>• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.<br>• Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.<br>• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p> </p>
<table align="left" border="1" cellpadding="0" cellspacing="0" width="619">
<tbody>
<tr>
<td >
<p><strong>Job Title</strong></p>
</td>
<td colspan="3" >
<p><strong>OCWP Coordinator</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Grade</strong></p>
</td>
<td >
<p><strong>G7 – Step 1</strong></p>
</td>
<td >
<p><strong>Salary</strong></p>
</td>
<td >
<p><strong>1520 JOD</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Department</strong></p>
</td>
<td colspan="3" >
<p><strong>Programs</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Reports to</strong></p>
</td>
<td colspan="3" >
<p><strong>Head of Programmes</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Location</strong></p>
</td>
<td colspan="3" >
<p><strong>Amman</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Staff reporting to this post: </strong></p>
</td>
<td colspan="3" >
<p><strong>OCW Officers </strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Islamic Relief Jordan</strong><br>
Islamic Relief Jordan is a country branch of Islamic Relief Worldwide. Islamic Relief Worldwide is an internationally recognized charity, looking back on nearly 40 years of experience in humanitarian and developmental aid. It was founded in 1984 in Birmingham, UK, in response to the devastating famine in the Horn of Africa. Since then, Islamic Relief has grown into a charity that is active worldwide, putting development projects, emergency aid, and rebuilding projects into action in over 28 countries around the world.</p>
<p>Islamic Relief Jordan (IRJ) began its operations in 1997 with orphan’s sponsorship, sponsoring hundreds of orphans living in Jordan. IRJ extended its programs to seasonal projects with Ramadan and Qurbani distributions and In-Kind donations. IRJ has established strong partnership with international non-governmental organization and local one’s strengthening the overall response to the Syria crisis. At the onset of Syria humanitarian crisis in late 2011, IRJ provided emergency response to those affected by violence in Syria and has since then scaled up its capacity and operations with number of 70 staff across the country.</p>
<p><strong>Our values and commitment to safeguarding:</strong></p>
<p>Islamic Relief Jordan is fully committed to preventing, detecting, and responding to all forms of misconduct in the workplace, including but not limited to—sexual harassment, exploitation and abuse, breaches of integrity, and financial misconduct. The organization is equally committed to safeguarding and promoting the rights and welfare of children, young people, adults, and rights-holders engaged through its programs and activities.</p>
<p>All staff, volunteers, and contractors are required to fully comply with Islamic Relief Jordan’s Code of Conduct. Compliance is a fundamental condition for continued employment or engagement with the organization. Islamic Relief Jordan places the highest priority on recruiting and retaining individuals who demonstrate practical adherence to the organization’s core values: <strong>Sincerity, Excellence, Compassion, Social Justice, and Custodianship</strong>.</p>
<p>The post holder is required to complete the appropriate level of mandatory safeguarding training and is fully responsible for understanding, implementing, and adhering to all relevant organizational safeguarding policies and procedures.</p>
<p>Islamic Relief Jordan is an equal opportunity employer committed to maintaining a diverse, inclusive, and respectful working environment. All qualified applicants are considered based on merit, without discrimination on the basis of age, gender, disability, ethnicity, nationality, or any other status.</p>
<p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. Islamic Relief Jordan also participates in the Inter-Agency Misconduct Disclosure Scheme.</p>
<p><strong>Job purpose:</strong></p>
<ul>
<li>The Orphan and Child Welfare (OCW) Coordinator is responsible for leading and managing the IRJ OCW programme to meet IRW Global OSP objectives: To support the wellbeing of sponsored children of all ages and abilities and their families, by financing and supporting programmes to give them access to education, health, nutrition, protection, and shelter, as well as sustainable livelihoods for their families. The programme should enhance the overall quality of life and well-being of sponsored families and their children.</li>
</ul>
<p><strong>Technical Level </strong><strong>(Only key points to be mentioned rather than activities) </strong></p>
<ul>
<li>Implementation of programme activities as per IRW OSP Manual and OCW Policy, within budget and scope.</li>
<li>Design and implement IRJ strategy to implementation of global programme that includes a holistic approach to the well-being of children in Jordan.</li>
<li>Ensuring that the OCWP in Jordan is implemented in line with IRW CP, Safeguarding and Complaints and Feedback Mechanism Policies, including assessing compliance and taking appropriate measures.</li>
<li>Establishing and maintaining referral channels for the OSP that are disseminated to families in Jordan in collaboration with technical colleagues (health, education, livelihoods, safeguarding, CP etc.)</li>
<li>In line with IRJ business plan and in coordination with HoP, lead on identifying complementary-to-OSP interventions that support the achievement of OSP objectives, and draft project proposals and CNs to secure funding.</li>
<li>Support advocacy interventions which aim to ensure women and children are more aware about their social and economic entitlements and able to live in an environment in which their rights are protected.</li>
</ul>
<p><strong>Operational Level </strong>(Only key points to be mentioned rather than activities.</p>
<ul>
<li>Ensure strong relationships and coordination with other IRJ, IRW and IR Partner departments to implement and further the objectives of the programme.</li>
<li>Line management of OCW Officers and supporting their development in managing their respective Assistants.</li>
<li>Building and maintaining relationships with relevant external stakeholders, including government and local NGOs and CBOs.</li>
<li>Strategically drive growth of IRJ sponsorship programming, including through new innovative measures.</li>
<li>Build and maintain a strong, productive and healthy team environment.</li>
<li>Ensure implementation of programme on-budget.</li>
</ul>
<p><strong>KEYACCOUNTABILITIES </strong><strong>(</strong>The following are the main responsibilities that the role holder will be accountable for: )</p>
<p>Technical (Elaborate the technical key results areas in detail).</p>
<ul>
<li>Design and implement effective monitoring system programme activities as per IRW OSP Manual and OCW Policy, within budget and scope.</li>
<li>Design annual ODS budgets to meet department needs, and monitor spending and implementation to ensure on-budget delivery, highlighting potential under/over-spends timely and acting accordingly.</li>
<li>Design and implement annual plans that aim to further grow and develop the OSP. Plans should be aligned to IRW global objectives and reflective of country context.</li>
<li>Responsible for development of efficient referral mechanism by bridging the gap between sponsored families / communities and service providers. </li>
<li>Proactively identify and secure opportunities for interventions to complement the OSP through avenues, including through issuing assessments and analysing Al Yateem data.</li>
<li>Closely work with HoP in designing, drafting concept notes, project proposal and budgets for complementary-to-OSP interventions.</li>
<li>Ensure timely disbursement, monitoring and reporting of 1-2-1 Sponsorship Cash Assistance.</li>
<li>Develop and deliver progress reports, proposals, documentation and presentations to various audiences.</li>
<li>Actively monitor and address risks to the OSP.</li>
<li>Operational (Elaborate the operational key results areas in detail).</li>
<li>Ensure effective and complaint management of the IR USA funded Complementary Funds Project</li>
<li>Design, implement and lead on capacity building plans and initiatives for the OCWP team</li>
<li>Embed practices within OCWP to ensure awareness amongst targeted HHs of safeguarding, CP and complaints and feedback policies.</li>
<li>Implement initiatives that raise awareness amongst groups on child and women’s rights and protection issues.</li>
<li>Lead on planning and execution of IR Partner visits to project areas.</li>
<li>Design internal and external referral mechanism to support access of families to services to meet varying needs.</li>
<li>Ensure staff have adequate understanding of child protection and safeguarding, and program activities are delivered to highest CP and safeguarding standards, including through training of staff.</li>
<li>To represent IRJ in meetings with government and other NGOs whenever needed.</li>
<li>Close coordination and building of relationships with other IRJ departments to ensure quality and timely delivery of programme.</li>
<li>Ensure accurate and complaint record-keeping is in place, in coordination with MEAL and Complaints Focal Point.</li>
<li>Embed IR zero tolerance policy towards bribery and corruption throughout the programme</li>
<li>In depth understanding of IR values and their demonstration in the field while working with communities.</li>
<li>Ensure focus on marginalised groups and adaptation of intervention as appropriate to meet their needs.</li>
<li>Participation and facilitation in implementation of IR seasonal programmes, emergency response and other interventions that are not implemented by OSP, but target sponsored orphans and their families, as and when required.</li>
</ul>
<p><strong>PERSON SPECIFICATION</strong></p>
<p>It is essential that the post holder shows a good understanding and sympathy with Islamic values and principles as well as commitment to Islamic Relief Worldwide vision, mission and core values.</p>
<p><strong>Education:</strong></p>
<p>Bachelor’s or Master’s Degree preferably in Social Sciences</p>
<p> </p>
<p><strong>Experience:</strong></p>
<ul>
<li>5 years’ Minimum experience of similar role in an NGO</li>
<li>Proven experience in monitoring and evaluation of programmes</li>
<li>Demonstrable team management skills, and able to create a productive team environment.</li>
<li>Ability to analyse difficult and complex situations and develop solutions to address these.</li>
<li>Demonstratable ability to effectively develop project plans and budgets and ensure timely delivery of results.</li>
</ul>
<p> </p>
<p><strong>Computer Skills:</strong></p>
<p>MS Office, Outlook, Enterprise Resource Planning (ERP) systems familiarity</p>
<p> </p>
<p> </p>
<p><strong>Key Personal Qualities:</strong></p>
<ul>
<li>Strong emotional intelligence and resilience, and able to maintain self-control in difficult situations.</li>
<li>Strong leadership and decision-making skills</li>
<li>Good communication skills in Arabic as well as English language which delivers information with clarity in a wide range of situations.</li>
<li>Has a positive nature and able to overcome issues that create hindrance in achievement of entrusted goals /objectives.</li>
<li>Has a learning attitude and a continuous improvement philosophy.</li>
<li>Strong diplomatic and conflict resolution skills.</li>
<li>Innovative and strategic approaches to work.</li>
<li>Excellent organizational and problem-solving skills.</li>
</ul>
<p> </p>
<p><strong>Value Added Skills</strong> (Please mention training / skills which can add value if the candidate is already equipped with):</p>
<ul>
<li>Experience in implementing CP and safeguarding activities</li>
<li>Knowledge on child and women rights issues</li>
<li>Experience in implementation of distributions and cash programming activities</li>
<li>Networking, relationship-building and influencing skills</li>
</ul>
<p> </p>
<p><strong>Languages:</strong></p>
<ul>
<li>Very good in spoken and written English.</li>
<li>Fluency in spoken and written Arabic</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
<p > </p>
<table align="left" border="1" cellpadding="0" cellspacing="0" width="619">
<tbody>
<tr>
<td >
<p><strong>Job Title</strong></p>
</td>
<td colspan="3" >
<p><strong>Senior Education Officer</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Grade</strong></p>
</td>
<td >
<p><strong> 6</strong></p>
</td>
<td >
<p><strong>Salary</strong></p>
</td>
<td >
<p><strong>1100</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Department</strong></p>
</td>
<td colspan="3" >
<p><strong>Programme</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Reports to</strong></p>
</td>
<td colspan="3" >
<p><strong>Orphans and Child Welfare Coordinator</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Supervisor</strong></p>
</td>
<td colspan="3" >
<p><strong>Orphans and Child Welfare Coordinator</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Location</strong></p>
</td>
<td colspan="3" >
<p><strong>Amman, with frequent travel to the field</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Islamic Relief Worldwide</strong></p>
<p>Islamic Relief Jordan is a country branch of Islamic Relief Worldwide. Islamic Relief Worldwide is an internationally recognized charity (Charity No.: 328158), looking back on nearly 42 years of experience in humanitarian and developmental aid. It was founded in 1984 in Birmingham, UK, in response to the devastating famine in the Horn of Africa. Since then, Islamic Relief has grown into a charity that is active worldwide, putting development projects, emergency aid, and rebuilding projects into action in over 44 countries around the world.</p>
<p>Islamic Relief Jordan (IRJ) began its operations in 1997 with orphan’s sponsorship, sponsoring hundreds of orphans living in Jordan. IRJ extended its programs to seasonal projects with Ramadan and Qurbani distributions and In-Kind donations. IRJ has established strong partnership with international non-governmental organization and local one’s strengthening the overall response to the Syria crisis. At the onset of Syria humanitarian crisis in late 2011, IRJ provided emergency response to those affected by violence in Syria and has since then scaled up its capacity and operations with number of 70 staff across the country.</p>
<p>IRJ programme department works toward introducing relevant interventions to Jordanians as well as Syrians and Palestinians refugees that would impact their lives and improve their life conditions. IRJ programme act upon IRW mandate and in line with IR-Middle East and Eastern Europe strategy that aims to ensure Safe, dignified and peaceful living conditions for refugees, IDPs and vulnerable groups as well as communities at risk of disasters in the Middle East. IRJ office has expanded with the Syrian crisis Since 2011, reaching more than 200,000 refugees by 2013 with an annual income of 35,000,000 GBP. </p>
<p>The department has successfully introduced interventions in a multi-sectors response, being the lead agency responsible for humanitarian assistance in the north of Jordan, reaching more than 80,000 beneficiaries in 2025 and continue providing access to food, health care, cash for shelter and non-food items such as hygiene kits and winterization items in 2021. The programme department is now strategizing the Syrian crisis response in Jordan and working toward a holistic integrated approach with the host community and planning to move toward sustainable development through introducing innovative approaches in education promotion, community development and economic empowerment.</p>
<p><strong>Our values and commitment to safeguarding:</strong></p>
<p>IRJ is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct; and committed to promoting the welfare of children, young people, adults, and beneficiaries with whom IRJ engages. IRJ expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.</p>
<p>The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organization.</p>
<p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRJ also participates in the Inter-Agency Misconduct Disclosure Scheme.</p>
<p>In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.</p>
<p><strong>KEY RESPONSIBILITIES</strong>:</p>
<p><strong><u>Project Management </u></strong></p>
<ul>
<li>Provide technical and strategic guidance to education programmes in alignment with IR strategies, and global education frameworks.</li>
<li>Lead and provide technical input into training needs assessments and the development of relevant curriculum.</li>
<li>Manage, coach and supervise educate projects staff, enhance staff capacity through training with respect to identified staff needs.</li>
<li>Contribute to the successful management of the education projects and managing the implementation of the project’s activities.</li>
<li>Track and thoroughly review financial reports to ensure education projects budget is spent on target.</li>
<li>Lead and participate in the first level of RH (beneficiary) selection</li>
</ul>
<p> </p>
<ul>
<li> Lead the overall planning, implementation, monitoring, and quality assurance of the project, ensuring alignment with the approved proposal, budget, and donor requirements.</li>
<li>Ensure effective delivery of project activities,</li>
<li> Support the line manager in resource mobilization efforts, proposal development, and project design for future phases.</li>
<li>Track implementation progress against implementation plan and indicators, ensuring timely achievement of project outputs and outcomes. Contribute to the development of concept notes and technical inputs for education.</li>
</ul>
<p><strong><u>Documentation and reporting</u></strong></p>
<ul>
<li>Ensure projects templates and forms are updated and well documented.</li>
<li>Ensure project progress is clearly documented in the database.</li>
<li>Work with the monitoring and evaluation team to enhance measurement tools.</li>
<li>Prepare monthly reports on the activities and progress of the projects as per IRW templates and requirements.</li>
<li>Close monitoring and control over the data collected from beneficiaries, and participated in selection criteria development for beneficiary.</li>
<li>Ensure systems regarding database management and security are in place and maintained.</li>
<li>Ensure data gathering is done according to the latest sector standards and results of relevant lessons are integrated into the project.</li>
<li>Draft initial versions of all required project reports in accordance with donor requirements, including interim and final reports.</li>
</ul>
<p><strong><u>Staff Management</u></strong></p>
<p> </p>
<ul>
<li>line-manage of education projects staff of the assigned project(s), including day-to-day management, development training, and appraisals, etc.</li>
<li>Conduct annual performance evaluation for education team members.</li>
</ul>
<p> </p>
<p><strong><u>Financial Management</u></strong></p>
<p> </p>
<ul>
<li>Manage the budget of the assigned project(s) and ensure all expenses are according to budget and meet IRJ standards about financial management, including accountability and good governance.</li>
<li>Review and verify financial reports, payment requests, and supporting documents, including tuition payments, stipends, and training costs.</li>
<li> </li>
<li>Coordinate closely with Finance and Procurement teams to ensure timely, compliant, and transparent financial processes.</li>
</ul>
<p> </p>
<p><strong><u>Communication and Coordination</u></strong></p>
<p> </p>
<ul>
<li>Develop and maintain appropriate, regular, transparent and supportive communication structures with the assigned project team, IRJ in-country and advisers and other relevant stakeholders (e.g. beneficiaries, ministry of higher education, ministry of education, universities, community leaders, local and national government officials, UN agencies and other NGOs), with the objective of ensuring good cooperation and partnerships.</li>
<li>Signing MOUs, working and collaborative with partners and other key stakeholders.</li>
<li>Participate in education coordination meetings and other working groups or meetings as required, representing IRJ and feeding back to the staff and Community Development Coordinator on relevant issues.</li>
<li>Build and maintain strong networks with local education agencies, universities, and relevant organizations to enhance coordination, learning, and project impact.</li>
<li>Ability to communicate and maintain appropriate and productive relations with a range of actors, including children, parents, local and national authorities.</li>
</ul>
<p> </p>
<p><strong><u>Logistics</u></strong></p>
<p> </p>
<ul>
<li>Support the Procurement and logistics activities in regards to the purchasing of supplies and equipment for the project.</li>
</ul>
<p><strong><u>Quality Management</u></strong></p>
<p> </p>
<ul>
<li>Ensure the project(s) are implemented in line with donor proposals and requirements and in accordance with IRJ, donor, country and international standards i.e. CHS standards.</li>
</ul>
<p> </p>
<p><strong><u>Required Qualification:</u></strong></p>
<ul>
<li>University degree in Education, sociology, community studies, social sciences, or any other related field.</li>
<li>Four to five years of relevant experience, education projects, youth programs, or humanitarian development contexts.</li>
<li> </li>
<li>Relevant Post graduate studies in the field of project planning and management, public administration, gender studies, proposal writing are considered as an advantage.</li>
<li>Practical experience in designing and implementing education projects.</li>
<li>Experience in youth skills/employment, (employment or entrepreneurship) is considered an asset.</li>
<li>Proven Project Management skills including planning and budget tracking capacities.</li>
<li>The ability to think critically and to recommend good solutions to problems.</li>
<li>Strong organizational skills.</li>
<li>Proven ability to lead a team and being part of a team.</li>
<li>Ability to mentor staff to work professionally and verifiably deliver results for project participants</li>
<li>Ability to travel independently throughout Jordan, including to rural communities</li>
<li>Willingness and ability to work extended hours</li>
<li>Fluent in English and Arabic, written and spoken.</li>
<li>Advance knowledge of Microsoft Office applications.</li>
</ul>
<p > </p>
<p><strong>Technical knowledge Skills & abilities: </strong></p>
<p> </p>
<ul>
<li>Communication and Analysis skills of the needs</li>
<li>Strong team and leadership skills and ability to manage diverse team with different background and skills.</li>
<li>Good field experience in emergency and development program management, preferably with non-government organizations.</li>
<li>Good knowledge of current humanitarian policy issues and the international humanitarian context.</li>
<li>Knowledge of key development/Humanitarian donors engaged in Syrian response programmes (i.e. UNOCHA, SIDA, UNDP, UNHCR,UNICIF etc.), and of procedures, accountability frameworks and best practices.</li>
<li>Proven experience in Jordan contexts of Education and higher education sectors including gaps and priorities.</li>
<li>Good understanding of international humanitarian principles and standards including CHS, SPHERE, ICRC Code of Conduct etc</li>
<li>Report writing, problem solving and leaderships kills.</li>
<li>Good understanding of capacity assessment methodologies; excellent ability to identify significant capacity building opportunities and design training programs relevant for graduates.</li>
<li>Strong understanding of project cycle management, result-based management and M&E functions.</li>
</ul>
<p><strong>Personal knowledge Skills & abilities:</strong></p>
<ul>
<li>Diplomacy, tact & negotiation skills.</li>
<li>Able to communicate effectively both oral and in writing with employees at all levels within the organisation and also externally.</li>
<li>Willingness to work flexibly and outside normal office hours as and when required for humanitarian emergency response</li>
</ul>
<p><strong>Developing and maintaining relationships:</strong></p>
<ul>
<li>Very good team management skills and the ability to lead a team from different background and skills.</li>
<li>Very good verbal and written communications skills and the ability to relate to people from all backgrounds.</li>
</ul>
<p><strong>Managing yourself in a pressured and changing environment:</strong></p>
<ul>
<li>Demonstrated ability at being flexible and adapt to changing situations.</li>
<li>The ability to remain calm while dealing with conflicting priorities and working under pressure.</li>
</ul>
<p> </p>
<p><strong>Operating safely and securely in a humanitarian response:</strong></p>
<ul>
<li>Relevant experience in implementing security policy/protocols.</li>
</ul>
<p> </p>
Capacity Building & Community Awareness on Energy Affordability Consultant
Logistics, Supply Chain & Procurement
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until November 2026</span></p>
<p class="x_xmsonormal" ><b><span >Location:</span></b><span > Azraq - Jordan</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >About Mercy Corps</span></b></p>
<p class="x_MsoNormal" ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >About the project</span></b></p>
<p class="x_MsoNormal" ><span >As one of the world’s most water-scarce countries, Jordan is at a critical juncture, grappling with escalating climate-related disasters that pose a challenge to its humanitarian efforts, economic stability, and environmental integrity. Flash floods and heatwaves have emerged as two of Jordan’s major hazards, affecting water resources, agriculture, and livelihoods. Mercy Corps Jordan’s project, Tabeaa: Strengthening Climate Resilience in Jordanian Communities, is funded by the Z Zurich Foundation and the Swiss Agency for Development and Cooperation (SDC). The Tabeaa project works at both national and local community levels, driving systemic change through policy localization and DRR/CCA strategy enforcement at the national level, while supporting five communities across Jordan to build adaptive capacity at the local level. The project’s approach concentrates on three program systems: Community Empowerment, Policy Localization, and Private Sector Engagement.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Background and Rationale</span></b></p>
<p class="x_MsoNormal" ><span >Azraq district, located in Jordan's eastern desert, is among the areas most severely affected by climate change. Rising temperatures and prolonged droughts are diminishing an already scarce rainfall, lowering groundwater levels, and accelerating desertification across the district.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >In 2025, as part of its inception phase, Tabeaa project conducted a community climate resilience assessment across its target communities including Azraq, to identify climate resilience gaps and inform effective intervention design. Findings for Azraq revealed gaps in indicators related to energy affordability. While fuel and electricity are mostly continuous, almost all households and many businesses face high energy costs for heating and cooling, especially vulnerable groups, alongside concerns about system reliability, and preparedness for future extreme events, these findings show an increased pressure on the already vulnerable community in Azraq. Building on these findings, Mercy Corps has partnered with JREEEF (Renewable Energy and Energy Efficiency Fund) to plan and implement an energy related intervention, as detailed below.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Intervention Design Overview</span></b></p>
<p class="x_MsoNormal" ><span >Under Tabeaa's partnership with JREEEF, the intervention will be built around two complementary components, brought together for a more cohesive approach to energy resilience in Azraq. It will address energy affordability in the district through four key phases, each reinforcing the other.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The hard stream will deliver direct support to 40 households, installing solar water heaters by one of JREEEF’s trusted providers to reduce water heating costs, which will in turn lower beneficiary households' overall energy bills in Azraq.</span></p>
<p class="x_MsoNormal" ><span >The soft stream will run alongside it and is what will make the hard stream accurate and sustainable. Fifteen youth participants, from local graduates of renewable energy engineering or other similar field of study, will be recruited and trained through a capacity building workshop covering assessment methodology, use of energy-based measuring devices, and data management. Once trained, the youth participants will collect data on the households level confirming which are genuinely most vulnerable against the agreed criteria and establishing each household's baseline energy and affordability. This baseline will give the intervention a reference point against which savings can later be measured once the solar water heater is installed. Training and engaging youth participants for this stream will serve two purposes, placing assessors in the field who understand the local context and can engage households effectively, and giving these young engineers a first practical application of their qualification with direct relevance to future employment in the sector.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The youth participants will then be engaged a second time in wider community awareness. Having already built trust with households during the assessment, they will lead two sessions in Azraq, one for households and one for small businesses, on energy-saving practices. This will extend the intervention's logic beyond direct support, building broader understanding of the behavioral changes needed to lower energy bills across households and businesses outside the 40 direct beneficiaries.</span></p>
<p class="x_MsoNormal" ><span >In summary, the intervention will proceed through the following phases:</span></p>
<p class="x_MsoNormal" ><span >• Phase 1: A capacity building workshop will be implemented for 15 participants who studied renewable energy engineering, preparing them to conduct the household assessment in Phase 2 and awareness sessions in Phase 3.</span></p>
<p class="x_MsoNormal" ><span >• Phase 2: The trained youth participants will conduct the household assessment, establishing each household's baseline energy affordability and confirming the list of households that will receive water heaters against a pre-set criteria.</span></p>
<p class="x_MsoNormal" ><span >• Phase 3: Solar water heaters will be installed by JREEEF for the confirmed households, based on the Phase 2 assessment data. This phase falls outside the consultant's scope of work.</span></p>
<p class="x_MsoNormal" ><span >• Phase 4: Two awareness sessions will be conducted by trained youth, one at household level and one for small businesses, focused on energy-saving practices and other relevant topics that support efficient energy use in Azraq.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Consultant Objectives</span></b></p>
<p class="x_MsoNormal" ><span >Tabeaa project is seeking an Energy Expert Consultant to lead the intervention across three of the four phases. The consultant will be responsible for:</span></p>
<p class="x_MsoNormal" ><span >• Establishing the capacity building plan and material for the youth participants under Phase 1, preparing them to conduct the household assessment and the awareness sessions</span></p>
<p class="x_MsoNormal" ><span >• Leading with the youth during collection of the baseline data and interpreting the assessment data generated in Phase 2, providing recommendations on eligible households which Phase 3 will be based on - solar water heater installation</span></p>
<p class="x_MsoNormal" ><span >• Co-leading and developing material for the two community awareness sessions in Phase 4 alongside the trained youth participants, targeting households and small businesses on energy-saving practices</span></p>
<p class="x_MsoNormal" ><span >• Documenting the intervention's process and findings across all phases that falls under the consultant scope</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Consultant Activities:</span></b></p>
<p class="x_MsoNormal" ><span >Inception Phase</span></p>
<p class="x_MsoNormal" ><span >• Attend a kick-off meeting with the Tabeaa focal point to align on scope, objectives, climate resilience findings, and Mercy Corps' accountability mechanisms (CARM)</span></p>
<p class="x_MsoNormal" ><span >• Develop an inception report, including a detailed workplan for the full consultancy period</span></p>
<p class="x_MsoNormal" ><span >• Review relevant program documents and prior studies, and validate the proposed intervention design</span></p>
<p class="x_MsoNormal" ><span >Phase 1: Youth Participants Capacity Building</span></p>
<p class="x_MsoNormal" ><span >• Establish the capacity building material and plan, covering curriculum and delivery method</span></p>
<p class="x_MsoNormal" ><span >• Lead recruitment of the 15 youth participants, covering eligibility and announcement</span></p>
<p class="x_MsoNormal" ><span >• Conduct a minimum of three-day capacity building workshop sessions in Azraq, covering, but not limited to:</span></p>
<p class="x_MsoNormal" ><span >o Household utility assessment on energy consumption against the agreed criteria and use of the related measuring devices</span></p>
<p class="x_MsoNormal" ><span >o Energy efficiency and energy use in households</span></p>
<p class="x_MsoNormal" ><span >o Heatwave adaptation and low-cost cooling practices</span></p>
<p class="x_MsoNormal" ><span >o Energy–water nexus basics</span></p>
<p class="x_MsoNormal" ><span >o Data collection processes and proper use of provided tools</span></p>
<p class="x_MsoNormal" ><span >o Ethical considerations and data protection</span></p>
<p class="x_MsoNormal" ><span >o Any other areas the consultant and project team deem necessary</span></p>
<p class="x_MsoNormal" ><span >• Conduct pre- and post-training evaluations to assess knowledge improvement of youth throughout the sessions</span></p>
<p class="x_MsoNormal" ><span >• Coordinate, facilitate, and oversee training logistics in collaboration with Mercy Corps</span></p>
<p class="x_MsoNormal" ><span >Phase 2: Household-Level Assessment</span></p>
<p class="x_MsoNormal" ><span >• Establish the baseline data collection plan, data collection tools, tool training, covering methodology, eligibility criteria, data collection process, and outreach approach</span></p>
<p class="x_MsoNormal" ><span >• Support the youth participants during their in-person household visits, including but not limited to spot checks, to ensure data quality</span></p>
<p class="x_MsoNormal" ><span >• Ensure data collection captures both quantitative and qualitative inputs of: energy consumption, appliance use, building conditions, and practices during heatwaves.</span></p>
<p class="x_MsoNormal" ><span >• Supervise the data collection process and provide the necessary tools and measuring devices required</span></p>
<p class="x_MsoNormal" ><span >• Lead data entry, cleaning, and analysis, and review and validating datasets</span></p>
<p class="x_MsoNormal" ><span >• Interpret the data and provide a detailed report with data analysis, including recommendations on eligible households, forming the technical basis for the Phase 3 installation</span></p>
<p class="x_MsoNormal" ><span >Phase 4: Community Awareness Sessions</span></p>
<p class="x_MsoNormal" ><span >• Develop the awareness session material and prepare the youth participants to co-lead the sessions</span></p>
<p class="x_MsoNormal" ><span >• Co-deliver two awareness sessions in Azraq, one for households and one for small businesses, on energy-saving practices</span></p>
<p class="x_MsoNormal" ><span >• Coordinate, facilitate, and oversee session logistics in collaboration with Mercy Corps</span></p>
<p class="x_MsoNormal" ><span >Reporting and Coordination (Across All Phases that fall under the consultant scope)</span></p>
<p class="x_MsoNormal" ><span >• Compile a final report summarizing assessment findings, training outcomes, awareness session results, and recommendations for future interventions</span></p>
<p class="x_MsoNormal" ><span >• Participate in coordination meetings with the project team, sharing key findings as the intervention progresses</span></p>
<p class="x_MsoNormal" ><span >• Review and revise all deliverables based on feedback from Mercy Corps</span></p>
<p class="x_MsoNormal" ><span >Other</span></p>
<p class="x_MsoNormal" ><span >• The consultant will be responsible for organizing their own logistics, including transportation and fuel, to be included in the financial proposal.</span></p>
<p class="x_MsoNormal" ><span >Notes:</span></p>
<p class="x_MsoNormal" ><span >* all logistics related to youth capacity building, awareness sessions, and data collection in terms of transportation, incentives or sessions - logistics and refreshments - will be covered by Mercy Corps.</span></p>
<p class="x_MsoNormal" ><span >* the consultant will be responsible for providing any technical devices related to capacity building or assessment process.</span></p>
<p class="x_MsoNormal" ><span >• Mercy Corps will support facilitating access to communities and coordination with local stakeholders/authorities.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Consultant Deliverables:</span></b></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><span >The Consultant will deliver:</span></p>
<p class="x_MsoNormal" ><span >1. Inception report with workplan</span></p>
<p class="x_MsoNormal" ><span >2. Capacity building material and curriculum for the youth participants in English and Arabic, reviewed according to MC feedback</span></p>
<p class="x_MsoNormal" ><span >3. Household-level assessment plan and methodology</span></p>
<p class="x_MsoNormal" ><span >4. Cleaned and validated assessment dataset</span></p>
<p class="x_MsoNormal" ><span >5. Report with recommendations on eligible households based on Household-level assessment findings</span></p>
<p class="x_MsoNormal" ><span >6. Awareness session material for households and small businesses in English and Arabic, reviewed according to MC feedback</span></p>
<p class="x_MsoNormal" ><span >7. Final report covering: findings, outcomes, and recommendations across phases (1,2 and 4) including data and feedback collected after youth training (pre/post data) and awareness session participant feedback</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Timeframe / Duration: </span></b></p>
<p class="x_MsoNormal" ><span >The consultancy is expected to begin last week of September/ first week of October and should be completed by 20 working days following award.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Application Requirements</span></b></p>
<p class="x_MsoNormal" ><span >Interested applicants must submit their applications including the following:</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoListParagraph" ><b><span ><span >1-<span > </span></span></span></b><b><span >Consultant Experience and Qualifications</span></b></p>
<p class="x_MsoListParagraph" ><span ><span >·<span > </span></span></span><span >Short cover letter summarizing relevant experience in:</span></p>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Energy efficiency / low-cost cooling in hot, arid contexts</span></li>
<li class="x_MsoListParagraph" ><span >Related experience in similar interventions in Jordan or the Region</span></li>
<li class="x_MsoListParagraph" ><span >CV</span></li>
</ul>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoListParagraph" ><b><span ><span >2-<span > </span></span></span></b><b><span >Financial Offer</span></b></p>
<p class="x_MsoNormal" ><span >Consultants must submit a lump-sum financial proposal in Jordanian Dinar (JOD), covering all costs related to the assignment measuring devices, cost of resources, travel expense, communication, and any data collection activities for phases (1,2 and 4). Mercy Corps will cover all other logistical supplies for the whole intervention related to youth training and awareness sessions.</span></p>
<p class="x_MsoNormal" ><span >Offers will be evaluated against the MC's cost-effectiveness and efficiency standards.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoListParagraph" ><b><span ><span >3-<span > </span></span></span></b><b><span >References</span></b></p>
<p class="x_MsoNormal" ><span >The consultant (s) to share the information of five Recent References including name, email, phone number, and address. </span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Management and Reporting</span></b></p>
<p class="x_MsoNormal" ><span >The consultant will work closely with: Tabeaa Project Team and JREEEF team.</span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><b><span >Required Experience & Skills</span></b></p>
<p class="x_MsoNormal" ><span >• At least 7–10 years of experience in energy, energy efficiency, environmental engineering, or related fields.</span></p>
<p class="x_MsoNormal" ><span >• Proven experience in small-scale energy / cooling solutions in hot and arid contexts.</span></p>
<p class="x_MsoNormal" ><span >• Experience in working with communities and local authorities in Jordan.</span></p>
<p class="x_MsoNormal" ><span >• Strong skills in preparing simple, implementation-ready designs and BOQs.</span></p>
<p class="x_MsoNormal" ><span >• Fluency in Arabic and good English (written and spoken).</span></p>
<p class="x_MsoNormal" ><span >• Proven experience of data management and data collection</span></p>
<p class="x_MsoNormal" ><span >• Experience in capacity building and training related to energy/energy affordability and awareness.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Diversity, Equity & Inclusion</span></b></p>
<p class="x_MsoNormal" ><span >Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. </span></p>
<p class="x_MsoNormal" ><span >We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Safeguarding & Ethics</span></b></p>
<p class="x_MsoNormal" ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org ).</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Application: </span></b></p>
<p class="x_MsoNormal" ><span >Interested consultant(s) must submit a technical proposal covering, but not limited to the following:</span></p>
<ul type="disc">
<li class="x_MsoNormal" ><span >Consultant Experience and Qualifications </span></li>
</ul>
<ul type="disc">
<li>
<ul type="circle">
<li class="x_MsoNormal" ><span >Short cover letter summarizing the applicants relevant experience, and ability to use relevant software such as (AutoCAD, IrriCAD ... etc.).</span></li>
<li class="x_MsoNormal" ><span >Portfolio of relevant projects, including short project briefs with samples (drawings/maps/photos)</span></li>
<li class="x_MsoNormal" ><span >Updated CVs</span></li>
</ul>
</li>
</ul>
<ul type="disc">
<li class="x_MsoNormal" ><span >Financial Offer: Applicants must provide details of the financial offer as a lump sum amount per phase (Phase 1 and Phase 2) and a fixed price per deliverable, consistent with the proposed work plan, and inclusive of all costs for resources, travel expense, communication, and data collection activities.</span></li>
</ul>
<p class="x_MsoNormal" ><u><span >Offers will be evaluated against the MC's cost-effectiveness and efficiency standards. </span></u><br>
<span ><u>The selected applicant must be able to provide invoices through The National Electronic Invoicing System (Fawtara).</u></span></p>
<ul type="disc">
<li class="x_MsoNormal" ><span >References: The applicant must share the information of <b>five </b>Recent References, including name, email, phone number, and address.</span></li>
</ul>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Diversity, Equity & Inclusion</span></b><br>
<span >Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. </span></p>
<p class="x_MsoNormal" ><span >We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Equal Employment Opportunity</span></b><br>
<span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Safeguarding & Ethics</span></b><br>
<span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</span></p>
<p class="x_MsoNormal" ><span > As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (<a href="mailto:integrityhotline@mercycorps.org" title="mailto:integrityhotline@mercycorps.org">integrityhotline@mercycorps.org</a>).</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Thursday 24 September, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section above.</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p><h4>Description</h4>
<p>The digital forensics team leader is responsible for leading digital forensic investigations, managing forensic analysts, and overseeing the delivery of forensic services across customer and enterprise environments. The role provides technical leadership for complex investigations involving cyber incidents, fraud, insider threats, regulatory inquiries, and legal matters while ensuring evidence integrity and compliance with applicable standards.</p>
<p>The role ensures forensic services are delivered in accordance with NCSC licensing requirements, industry best practices, and legal evidentiary standards.</p>
<h4>Responsibilities</h4>
<p><strong>Forensic investigation leadership</strong></p>
<ul>
<li>Lead complex digital forensic investigations involving cybersecurity incidents, data breaches, insider threats, fraud investigations, intellectual property theft, and regulatory investigations</li>
<li>Direct evidence acquisition and analysis activities</li>
<li>Review and validate forensic findings and conclusions</li>
<li>Ensure investigations follow approved forensic methodologies and standards</li>
</ul>
<p><strong>Technical oversight & quality assurance</strong></p>
<ul>
<li>Provide technical leadership and guidance to digital forensics analysts</li>
<li>Review forensic reports and evidence documentation</li>
<li>Ensure forensic procedures maintain evidentiary integrity and legal defensibility</li>
<li>Approve investigation methodologies and evidence collection approaches</li>
<li>Support expert witness and legal support activities where required</li>
</ul>
<p><strong>Incident response & security investigation support</strong></p>
<ul>
<li>Support major incident investigations and breach response activities</li>
<li>Coordinate forensic activities during ransomware incidents, data compromise events, and advanced threat investigations</li>
<li>Assist with attribution analysis and attack reconstruction activities</li>
</ul>
<p><strong>Program development & continuous improvement</strong></p>
<ul>
<li>Develop and maintain forensic procedures, evidence handling standards, investigation methodologies, and quality assurance frameworks</li>
<li>Evaluate emerging forensic technologies and techniques</li>
<li>Drive service maturity and operational excellence initiatives</li>
</ul>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree (minimum) in information technology or a related field</li>
<li>Minimum 3 years experience in cybersecurity, including at least 5 completed digital forensic investigations</li>
<li>At least one valid NCSC-approved forensics certification like GCFE, GCFA, CHFI, or another certification in the same field approved by the NCSC</li>
<li>Disk, memory, mobile, and network forensics; evidence handling; forensic tooling (e.g. EnCase, FTK, Autopsy, X-Ways)</li>
<li>Proven ability to lead forensic engagements and produce defensible reports</li>
<li>Experience supporting legal proceedings or regulatory investigations is preferable</li>
</ul></p><p></p>