Economic Analyst Jobs in Jordan
456 Jobs Found
<p>Join a Montreal headquartered company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative Feedback Analytics solutions because we believe that each experience matters. About the Role We re looking for a motivated Junior Account Manager to help us retain and grow existing SaaS accounts in the higher education sector. You ll manage the full sales cycle, deepen client relationships, and collaborate with colleagues across marketing, sales engineering, and other teams to deliver an exceptional customer experience. If you have a proven track record in account management and SaaS sales and you thrive on exceeding targets we d love to hear from you. What you will do: Plan & Strategize: Develop and execute territory and account plans for clients. Prospect & Build Relationships: Drive outbound activity through cold calls, networking, and responding to inbound leads. Build meaningful connections with C-level executives and key decision-makers. Present & Close Deals: Conduct impactful virtual and live product demonstrations, negotiate multi-year agreements, and close both quick wins and longer, complex sales cycles. Collaborate Across Teams: Partner with marketing and pre-sales teams to assess client needs and tailor solutions. Hit Targets: Consistently exceed activity, pipeline, and revenue goals by employing a solution-oriented sales approach. Stay Informed: Continuously develop product knowledge and stay up to date on industry trends, client needs, and competitive insights. Engage in Events: Represent Explorance at marketing events, webinars, and trade shows to build awareness and generate leads. What you need to succeed in that role: Proven Experience: 1+ years of SaaS sales experience with a successful track record in managing accounts, up/cross selling clients, and achieving/exceeding sales quotas. Strategic Mindset: Demonstrated ability to create and execute measurable territory sales plans. Hunter Mentality: Proactive, self-motivated, and driven to achieve results in a fast-paced environment. Communication Skills: Exceptional verbal and written communication skills, with the ability to present technical concepts clearly. Relationship-Building: Strong account management skills and experience developing executive-level relationships. Adaptability: Confidence to make sound decisions and thrive in dynamic environments. Education: BA/BSc degree or equivalent. Languages: Fluency in Arabic and English is essential. Travel Readiness: Willingness to travel extensively across the region. Nice to have: Experience working with feedback and measurement solutions in the Higher Education sector Experience working in a dynamic and challenging, growing start-up environment Solid understanding of web, enterprise and SaaS technologies Additional languages Other Requirements Only apply if you are a Amman (or surroundings) resident that is interested in being part of a vibrant and highly engaged at-the-office culture. At Explorance, we take inclusion to heart and live it each day. We put the human first in everything we do and take pride in our authenticity and culture of inclusion. We therefore encourage persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply. We make employment-related decisions without regard to any of these characteristics. And to ensure a safe workspace for all our employees, all employment is contingent upon receipt of a satisfactory background and reference check. About Explorance Explorance empowers organizations with next-generation feedback analytics to accelerate the insight-to-action cycle, encouraging the philosophy of Feedback for the brave to driven purpose, impact, and growth. Bringing 20 years of expertise, Explorance, a member of the World Economic Forum and a trusted partner for 35% of Fortune 100 companies and 25% of the world s top higher education institutions, has influenced over 25 million individuals with award-winning solutions like Blue, Metrics That Matter, and MLY. Consistently among the top employers by the Great Places to Work Institute , Explorance, a Brandon Hall AI award winner, is also a two-time Global Leader in the 360-degree feedback market by Fortune Business Insights. Visit explorance.com or connect on LinkedIn , Facebook , and X .</p><p><strong>Desired Candidate Profile</strong></p><p>Proven Experience: 1+ years of SaaS sales experience with a successful track record in managing accounts, up/cross selling clients, and achieving/exceeding sales quotas. Strategic Mindset: Demonstrated ability to create and execute measurable territory sales plans. Hunter Mentality: Proactive, self-motivated, and driven to achieve results in a fast-paced environment. Communication Skills: Exceptional verbal and written communication skills, with the ability to present technical concepts clearly. Relationship-Building: Strong account management skills and experience developing executive-level relationships. Adaptability: Confidence to make sound decisions and thrive in dynamic environments. Education: BA/BSc degree or equivalent. Languages: Fluency in Arabic and English is essential. Travel Readiness: Willingness to travel extensively across the region. Nice to have: Experience working with feedback and measurement solutions in the Higher Education sector Experience working in a dynamic and challenging, growing start-up environment Solid understanding of web, enterprise and SaaS technologies Additional languages</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 60,000 full- and part-time alumni — and counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our upskilling and reskilling initiatives. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.</strong></p><br><p><br><strong>GA is at the leading edge of creating practical solutions to one of the most pressing challenges of our time - the future of work. As recognized by The World Economic Forum, BCG, the OECD and more, these are big challenges to which only a few companies are offering real solutions. In this role, you'll be speaking every day to corporate leaders who rely on GA to help them apply these solutions to their workforce of the future.</strong><span>&nbsp;</span></p><br><br><strong>Role Description</strong><p>This role is responsible for driving employment outcomes for Jordanian tech talents graduated from General Assembly through employer engagement, partnership development, placement support, data tracking, and ecosystem building. The position focuses on connecting graduates with employment, freelance, remote work, apprenticeship, and entrepreneurship opportunities in Jordan, the MENA region, and globally.</p><br><p>The ideal candidate will have strong relationship-building skills, experience in business development, recruitment, talent placement, or workforce development, and a passion for supporting Jordanians in launching and advancing successful careers in technology.</p><br><strong>Specific Responsibilities</strong><strong>Employer &amp; Partnership Development</strong><ul><li>Identify, cultivate, and manage strategic partnerships with technology companies, startups, enterprises, government entities, development organizations, and industry associations in Jordan and across the MENA region.</li><li>Develop relationships with employers actively hiring technology talent and position program graduates as a preferred talent pool.</li><li>Foster strong relationships with HR leaders, hiring managers, founders, and ecosystem stakeholders.</li><li>Build partnerships with organizations that can support graduates in securing remote employment and international opportunities.</li></ul><strong>Graduate Placement &amp; Career Outcomes</strong><ul><li>Track and monitor the progress of graduates and participants to ensure successful employment and career advancement outcomes.</li><li>Support graduates in securing full-time employment, contract work, internships, apprenticeships, freelance engagements, and startup opportunities.</li><li>Conduct employer outreach and job matching activities to connect graduates with relevant opportunities.</li><li>Maintain regular communication with alumni to track long-term career progression and identify success stories.</li></ul><strong>Ecosystem &amp; Community Engagement</strong><ul><li>Build relationships with Jordan's startup ecosystem, incubators, accelerators, coworking spaces, and entrepreneurship support organizations.</li><li>Create opportunities for graduates to engage with employers and industry professionals.</li><li>Support initiatives that increase awareness of emerging technology careers and skills demanded by employers.</li></ul><strong>Administrative &amp; Operational Support</strong><ul><li>Provide administrative support for partnership and placement activities.</li><li>Schedule meetings, manage stakeholder communications, and track deliverables.</li><li>Maintain accurate records of employer partnerships, graduate outcomes, and engagement activities.</li><li>Assist in preparing presentations, reports, and stakeholder updates.</li></ul><strong>Detailed Responsibilities</strong><strong>Graduate Tracking &amp; Outcome Measurement</strong><ul><li>Track the progress of graduates in terms of employment outcomes and career progression.</li><li>Follow up with graduates after program completion to assess:<ul><li>Employment status</li><li>Career advancement</li><li>Freelance project acquisition</li><li>Startup development milestones</li><li>Business growth and sustainability</li></ul></li></ul><strong>Employer Engagement &amp; Talent Placement</strong><ul><li>Proactively engage Jordanian, regional, and international employers recruiting technology talent.</li><li>Develop employer pipelines that create direct hiring opportunities for graduates.</li><li>Build and maintain a database of relevant technology vacancies and hiring partners.</li><li>Facilitate candidate referrals and matching between employers and graduates.</li><li>Develop a strong understanding of employer skill requirements to inform curriculum alignment and workforce development initiatives.</li></ul><strong>Remote Work &amp; Freelancing Enablement</strong><ul><li>Build capacity and partnerships that enable graduates to access remote work opportunities globally.</li><li>Develop processes, training pathways, and partnerships that support graduates in becoming successful freelancers.</li><li>Connect graduates with platforms, clients, and organizations seeking remote technology talent.</li></ul><span><strong>Qualifications &amp; Skills</strong></span><ul><li>Jordanian National.</li><li>Fluent in Arabic and English (written and spoken).</li><li>Degree in Business, Human Resources, Education, Technology, Economics, or a related field.</li><li>Previous experience in talent acquisition, recruitment, employer engagement, workforce development, business development, sales, career services, or related fields.</li><li>Strong understanding of Jordan's labor market and technology ecosystem.</li><li>Knowledge of regional and global technology hiring trends.</li><li>Experience building partnerships with employers and external stakeholders.</li><li>Ability to identify and develop new employer and partnership opportunities.</li><li>Passion for supporting Jordanian talent and advancing employment outcomes in the technology sector.</li></ul><p>Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.</p><br><p>United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.</p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>EMPLOYMENT OPPORTUNITY</p>
<p>EXTERNAL POSTING<br> </p>
<p> <br> </p>
<p> <br> </p>
<p>-POSITION TITLE: Logistics Assistant </p>
<p>-POSITION LOCATION: Amman - Jordan</p>
<p>-REPORTS TO: Logistics & Procurement Officer</p>
<p>-CONTRACT TERM: Full time, 1 year (renewable based on performance and fund availability) </p>
<p>-LANGUAGES REQUIRED: Good spoken and written English Skills & Fluency in Arabic </p>
<p>-APPLICATION DEADLINE: June 13th, 2026</p>
<p>-START DATE: As soon as possible </p>
<p> <br> </p>
<p> <br> </p>
<p>BACKGROUND:</p>
<p> <br> </p>
<p>WUSC is a Canadian global development organization working to catalyze positive education and economic outcomes for young people. We bring together and collaborate with a diverse network of partners (including students, volunteers, schools, governments, not-for-profits, and businesses) who share this mission. Together, we influence systems change, and foster inclusive, youth-centered solutions that enable young people to thrive and belong. We work with all young people, with a focus on women and displaced populations. WUSC currently operates in 28 countries across Africa, Asia, the Middle East, and Latin America and the Caribbean, as well as in Canada, with an annual budget of approximately CAD $65 million. Our global team includes over 100 staff in Canada and more than 250 staff internationally, implementing a diverse portfolio of development projects in collaboration with numerous multilateral and bilateral donors, and philanthropic foundations.</p>
<p> <br> </p>
<p> <br> </p>
<p>RESPONSIBILITIES:</p>
<p> <br> </p>
<p>1) Driving & Navigating WUSC Jordan Fleet (as per WUSC Road Safety & Fleet Management Manual)</p>
<p> <br> </p>
<ul>
<li>To be responsible for any vehicle they drive, and transporting authorized WUSC personnel on official duty and cargo to the points of destination. This includes collecting documents/goods from partners and suppliers;</li>
<li>To be responsible for the day-to-day maintenance of their designated WUSC vehicle(s). This includes checking of oil (engine & brakes) and water (battery), adjusting Gas pressure as well as ensuring that all required tools in the vehicle are functional and available;</li>
<li>To coordinate with any supplier who is renting out any vehicle(s) to WUSC Jordan Office to ensure timely maintenance, repairs, and reviewing the received monthly invoices before being transferred to the Finance Department team;</li>
<li>To be responsible for the safe-keeping of tools and documents kept in the vehicle. Any damage or loss must be reported immediately;</li>
<li>To be responsible for the designated vehicle/s being representative and clean (interior as well as exterior) at all times;</li>
<li>To follow the schedule of servicing of the designated WUSC vehicles;</li>
<li>To ensure that non-WUSC staff traveling in WUSC vehicles are signing a Disclaimer (Waiver) form ;</li>
<li>To carry out multi-drop deliveries in a timely and safe manner as per the needs of the office;<br> </li>
</ul>
<p> <br>2) Operational & IT Logistics<br> <br> </p>
<ul>
<li>To assist in maintaining and up keeping the office;</li>
<li>To support the team members with IT logistical issues and maintenance of electronic and electrical devices and equipment;</li>
<li>To follow quality support standards to team members and comply with procedures, rules and regulations;</li>
<li>To ensure that the facility remains clean, sanitary, and well-organized;</li>
<li>To create, maintain and update a list of useful suppliers;</li>
<li>To liaise with the Logistics & Procurement Officer whenever maintenance of office facilities is required or in case of security and safety issues are raised and logistical assistance is needed;</li>
<li>To provide efficient support to all staff, volunteers, and visitors through facilitating arrangements related to visas extensions /residency permits, etc;</li>
<li>To review and validate the received transportation invoices and field travel logs from the transportation taxi firm before being transferred to the project manager and afterwards to the Finance Department team;</li>
<li>To provide logistical support for WUSC team members operating in the field or placed in different governorates. This support includes logistical and operational support when needed;</li>
<li>To undertake any other tasks assigned by the line supervisor;</li>
</ul>
<p> </p>
<p> <br> </p>
<p>3) Procurement</p>
<ul>
<li>To supervise goods delivery to the office by suppliers (if delivery is not offered/covered by supplier);</li>
<li>To support in drafting competitive bid analysis and purchase orders in partnership with the Logistics & Procurement Officer, and process the procurement main steps whenever needed;</li>
<li>To facilitate processing of outstanding invoices and payments to the Finance Department team;</li>
<li>To organize materials/documents transportation to assigned locations;</li>
<li>To follow up and track on purchased materials and/or services and store documents movement in partnership with the Logistics & Procurement Officer;</li>
<li>To ensure effective documentation and monitoring of office inventory, and assist in labeling WUSC Office and the projects partners fixed assets.</li>
</ul>
<p> <br> </p>
<p> <br> </p>
<p>QUALIFICATIONS AND COMPETENCIES<br> <br> </p>
<p>Experience:</p>
<p> <br> </p>
<ul>
<li> Must hold a valid Jordanian driver s license;</li>
<li>A minimum of 5 years of experience in driving;</li>
<li>Experience in working with NGO/INGOs or with regional/local development agencies in the logistics field is required;</li>
<li>Must be able to drive vehicles with automatic and/or manual gear with an excellent knowledge of streets and neighborhoods, roads and road conditions in order to easily navigate from one location to another; (Driving license type 3-1 at least);</li>
<li> Willingness to travel within Jordan to various locations as needed;</li>
<li>Adhere to all of WUSC policies and procedures, especially WUSC Jordan Travel & Transport Policy.</li></ul><ul><li> <br> </li>
</ul>
<p> </p>
<p>Education:</p>
<p> <br> </p>
<ul>
<li>Diploma in Business Administration, Information Management, Transport or Logistics, or any other relevant field, or equivalent professional experience</li>
<li>Reasonable knowledge in English and Math<br> </li>
</ul>
<p> <br> </p>
<p> <br> </p>
<p>Languages:</p>
<p> <br> </p>
<ul>
<li>Good written and verbal communication skills in English</li>
<li>Fluency in Arabic</li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>Network Administrator II leads a team in various maintenance evolutions, as well as advises Military and Civilian customers on Post/Camp/Station and enterprise level information technology (IT) solutions when appropriate. The individual defines technical and physical development of the network and assigns various tasks to keep the network running at optimum levels. This position requires advanced knowledge in LAN/WAN troubleshooting. Various management and administrative tasks are also the responsibility of Network Administrator II (NA II). The position reports directly to the NOC Chief Watch Officer. The NA II assists and supervises subordinate NA s and NOC subordinate sites, oversees network security checks, troubleshooting network problems, outages, and anomalies as required. The individual will be responsible for reporting all pertinent information about any anomalies on the network and can advise which related work centers or sites should be involved.</p><p>Program: OMDAC-SWACA</p><p>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</p><p>You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Individuals will be responsible for overseeing maintenance and operations of VoIP phones, switches, wired and wireless routers and encryption devices. Monitor availability and reliability of LAN/WAN and Wireless Networks. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and HAIPE (Encryption devices). Ensure outages and corrective actions are reported to the NOC service desk and NOC Watch Officer as well as provide updates and clarification as to concerns with the outages. Resolve customer interface/user issues. VLAN administrator ACL configuration Use Spectrum and other software application tools to manage and administer the network. Plan network development and expansion as needed. Knowledge of sub-netting, switching and Cisco IOS and training new NA I personnel. Enforces network security procedures, to include DISA STIG compliance and best security practice. (NOC) Provide advanced technical expertise to internal subordinate work sites, and site level NAs (NOC) Performing disaster recovery operations and data backups as required. (NOC) Strong understanding of firewall, VoIP and ACL configurations. (NOC) Use SolarWinds, Spectrum, GemOne, Chimera, and other software application tools to manage and administer the network. (NOC) Provide oversight into designing, configuring and testing network development and expansion as needed. Responsible for managing shift schedules, leave requests, and various other personnel administrative tasks. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requires an active Secret Clearance</p><p>One-year related experience may be substituted for one year of education, if degree is required.</p><p>Bachelor s Degree in Information Technology (IT) or a related field is preferred.</p><p>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><p><strong>BASELINE:</strong></p><ul><li>Cisco: CCNA Security ( Cannot be used as a dual qualifier)</li><li>Cisco: CCNP Security ( Cannot be used as a dual qualifier)</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>CompTIA: CySA+ ce: Cybersecurity Analyst</li><li>CompTIA: Security+ ce</li><li>GIAC: GCED: Certified Enterprise Defender</li><li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>GIAC: GICSP: Industrial Cyber Security Professional</li><li>GIAC: GSEC: Security Essentials</li><li>ISACA: CISA: Certified Information Systems Auditor</li><li>ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional</li><li>ISC2: SSCP: Systems Security Certified Practitioner</li></ul><p><strong>COMPUTING ENVIRONMENT (CE):</strong></p><ul><li>Cisco: CC-DN-P: DevNet Professional</li><li>Cisco: CCIE: Collaboration</li><li>Cisco: CCIE: Enterprise Infrastructure</li><li>Cisco: CCIE: Enterprise Wireless</li><li>Cisco: CCIE: Routing & Switching</li><li>Cisco: CCIE: Security</li><li>Cisco: CCIE: Service Provider</li><li>Cisco: CCNA</li><li>Cisco: CCNA: Routing and Switching</li><li>Cisco: CCNA: Security ( Cannot be used as a dual qualifier )</li><li>Cisco: CCNA: Service Provider</li><li>Cisco: CCNP: Collaboration</li><li>Cisco: CCNP: Enterprise</li><li>Cisco: CCNP: Routing & Switching</li><li>Cisco: CCNP: Security ( Cannot be used as a dual qualifier )</li><li>Cisco: CCNP: Service Provider</li></ul><p><strong>Experience:</strong></p><p>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor s degree in a Software Engineering or Business Information Systems discipline for three years general experience.</p><p>Network Administrator II must have at least five (5) years of experience in a networking environment. Preferably a minimum of at least 1 (one) year in a Network Operations Center (NOC) or higher tier support. Experience with a customer service-oriented company.</p><p><strong>SUPERVISORY / BUDGETARY RESPONSIBILITIES</strong></p><p>At least two years of supervisory or lead experience is preferred.</p><p>Update proprietary applications regarding:</p><ul><li>Update section employee daily status, leave, sick, on site, etc.</li><li>Verify and track accomplishment of section monthly or quarterly safety and compliance training</li><li>Purge section employee expired certifications</li><li>Verify section employee compliance training in Virtual Training Record</li><li>Verify section vehicle logs are being kept accurately and uploaded</li><li>Ensure section personnel are maintaining their 8570 / 8140 certifications</li><li>Review weekly training compliance reports for accomplishment prior to suspense.</li><li>Review and approve leave forms ensuring before approval all compliance training is current.</li><li>Coordinate transportation and integration of new and returning employees.</li><li>Document and promptly counsel poor performance and policy violations.</li><li>Enforce all V2X, GO 1, and dress code policies.</li><li>Provide annual employee appraisal feedback in a professional and constructive manner.</li><li>Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism.</li><li>Ensure the safety of personnel and monthly safety inspections are properly conducted.</li><li>Communicate effectively up and down the chain of command.</li><li>Manage work schedules.</li><li>Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC)</li><li>Work with employees and HR when emergencies or abnormal circumstances occur.</li><li>To the best of your ability render all decisions based upon our company values and principles of Integrity, Respect, Responsibility, and Professionalism.</li></ul><p></p></section>
<p>JOB SUMMARY Functions as the leader of the property s sales department for W Amman, The S Regis Amman, Al Manara A luxury Collection Aqaba and the Westin Aqaba properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property associates and provides a return on investment to the owner and Marriott International.</p><p>CORE WORK ACTIVITIES</p><p>Managing Sales Activities</p><p>Manages the development of a strategic account plan for the demand generators in the market. Manages the property's reactive and proactive sales efforts. Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations. Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel s market position. Researches competitor s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share. Attends sales strategy meetings to provide input on weekly and overall sales strategy. Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share. Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office. Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders. Serves as the sales contact for customers; serves as the customer advocate. Serves as hotel authority on sales processes and sales contracts. Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate. Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. Supports the General Manager by coordinating crisis communications. Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Performs other duties, as assigned, to meet business needs.</p><p>Building Successful Relationships</p><p>Develops strong partnerships with local organizations to further increase brand/product awareness. Develops and manages internal key stakeholder relationships. Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</p><p>Leadership</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>Education and Experience Required:</h2><p>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</p><p>OR</p><p>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p><h2>Preferred:</h2><ul><li>4 year college degree.</li><li>Demonstrated skills in supervising a team.</li><li>Lodging sales experience.</li><li>Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Web Developer Consultant Development and Accessibility Enhancement of the Tareeq Platform</p><p>1. Background</p><p>The Arab Women Organization of Jordan (AWO), in partnership with Associazione Italiana Donne per lo Sviluppo ETS (AIDOS) and Vento di Terra ETS (VdT), is implementing Phase II of the project No Woman Left Behind: Gender-Based Violence and Disability Transforming Vulnerabilities into Abilities , funded by the Italian Agency for Development Cooperation (AICS). The project aims to strengthen access to integrated protection, psychosocial, and empowerment services for women and girls with disabilities, survivors of gender-based violence (GBV), and women at risk among both Syrian refugees and vulnerable Jordanian communities in Jordan, particularly in Mafraq, Amman, and Irbid. As part of the project, AWO manages the Tareeq Platform, an innovative digital platform designed to facilitate access to protection and GBV prevention and response services, especially for women and girls in vulnerable situations, including women with disabilities. To improve the platform s functionality, accessibility, and community engagement, AWO seeks to contract a qualified Web Developer Consultant to enhance and expand the platform through the development of new sections and integration of accessible materials.</p><p>2. Purpose of the Assignment</p><p>The purpose of this consultancy is to upgrade and improve the Tareeq Platform to ensure it is more accessible, informative, and responsive to the needs of women and girls, including persons with disabilities, while also supporting women s economic empowerment initiatives.</p><p>3. Scope of Work</p><p>The consultant will be responsible for the technical development and enhancement of the Tareeq Platform, including the following tasks:</p><p>A. Development of a Service Mapping Section</p><p>Develop and integrate a dedicated section within the Tareeq Platform containing a comprehensive mapping of protection and prevention services available in Mafraq Governorate for Syrian and Jordanian women and girls, particularly survivors of or those at risk of GBV and women with disabilities. The section should include:</p><ul><li>Organization name</li><li>Type of organization (NGO, CBO, UN agency, etc.)</li><li>Services provided</li><li>Location</li><li>Contact details</li><li>Referral information (if applicable)</li><li>User-friendly filtering and search options</li></ul><p>*Note that the Web Developer is requested to prepare the structure of this section only, while the content the actual information about services available will be provided by AWO</p><p>B. Development of a Home-Based Businesses (HBB) and Income-Generating Activities (IGA) Section</p><p>Develop a dedicated section to showcase and promote home-based businesses and income-generating initiatives led by women beneficiaries participating in project activities, including women supported during Phase I of the project (AID 11731.03). This section should include:</p><ul><li>Profiles of women-led businesses</li><li>Photos and descriptions of products/services, including links to existing online shops</li><li>Contact or social media links</li><li>Success stories</li><li>A simple blog or guidance corner with practical content related to starting and developing small and micro businesses</li></ul><p>C. Integration of Accessible and Inclusive Materials</p><p>Upload and integrate accessible materials developed for deaf persons and persons with visual impairments onto the platform This includes:</p><ul><li>Audio materials</li><li>Videos with sign language interpretation</li><li>Subtitles and captions</li><li>Accessible visual and written content</li><li>Ensuring compatibility with accessibility standards and user-friendly navigation</li></ul><p>D. Technical Support and Testing</p><p>The consultant will:</p><ul><li>Ensure platform responsiveness and functionality</li><li>Test all newly developed sections and accessibility features</li><li>Fix technical issues and bugs</li><li>Coordinate with AWO staff for feedback and revisions</li><li>Provide basic guidance to AWO staff on content management if required</li></ul><p>4. Deliverables</p><p>The consultant is expected to deliver:</p><ul><li>Fully functional service mapping section integrated into the platform</li><li>Fully functional HBB/IGA promotion section integrated into the platform</li><li>Upload and integration of accessible materials</li><li>Final tested and operational platform updates</li><li>Brief technical handover and guidance session for AWO staff</li></ul><p>5. Duration of Assignment</p><p>The consultancy is expected to be completed within 20 working days from the date of contract signature.</p><p>6. Duty Station</p><p>The assignment will be primarily home-based, with coordination meetings conducted at AWO offices in Amman or Mafraq when needed.</p><p>7. Required Qualifications and Experience</p><p>The consultant should possess:</p><ul><li>Proven experience in website development and digital platform management with a practical activity or a registered company/license for at least 3 years</li><li>Experience in accessibility-focused web development</li><li>Knowledge of inclusive digital accessibility standards</li><li>Experience working with NGOs, humanitarian, protection, or GBV-related projects is an asset</li><li>Strong skills in UI/UX and responsive web design</li><li>Ability to communicate effectively in Arabic and English</li></ul><p>8. Supervision and Coordination</p><p>The consultant will work under the direct supervision of the Arab Women Organization of Jordan (AWO) and coordinate closely with relevant project staff and partners.</p><p>9. Budget</p><p>The assignment will be conducted in accordance with the approved project budget and based on the submitted financial proposal. A 5% withholding tax will be deducted from the total consultancy amount in accordance with applicable regulations.</p><p>10. Application Requirements</p><p>Interested consultants/firms are requested to submit:</p><ul><li>Technical proposal</li><li>Financial proposal</li><li>Portfolio/sample of at least 5 previous relevant works</li><li>CV/company profile</li><li>Proposed timeline for implementation</li></ul><p>How to apply</p><p>Applications should be sent by email to: EMAIL_ADDRESS Subject line: Application Web Developer Consultant for Tareeq Platform Deadline for submission: PHONE_NUMBER</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in website development and digital platform management with a practical activity or a registered company/license for at least 3 years</li><li>Experience in accessibility-focused web development</li><li>Knowledge of inclusive digital accessibility standards</li><li>Experience working with NGOs, humanitarian, protection, or GBV-related projects is an asset</li><li>Strong skills in UI/UX and responsive web design</li><li>Ability to communicate effectively in Arabic and English</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Web Developer Consultant Development and Accessibility Enhancement of the Tareeq Platform</p><p>1. Background</p><p>The Arab Women Organization of Jordan (AWO), in partnership with Associazione Italiana Donne per lo Sviluppo ETS (AIDOS) and Vento di Terra ETS (VdT), is implementing Phase II of the project No Woman Left Behind: Gender-Based Violence and Disability Transforming Vulnerabilities into Abilities , funded by the Italian Agency for Development Cooperation (AICS). The project aims to strengthen access to integrated protection, psychosocial, and empowerment services for women and girls with disabilities, survivors of gender-based violence (GBV), and women at risk among both Syrian refugees and vulnerable Jordanian communities in Jordan, particularly in Mafraq, Amman, and Irbid. As part of the project, AWO manages the Tareeq Platform, an innovative digital platform designed to facilitate access to protection and GBV prevention and response services, especially for women and girls in vulnerable situations, including women with disabilities. To improve the platform s functionality, accessibility, and community engagement, AWO seeks to contract a qualified Web Developer Consultant to enhance and expand the platform through the development of new sections and integration of accessible materials.</p><p>2. Purpose of the Assignment</p><p>The purpose of this consultancy is to upgrade and improve the Tareeq Platform to ensure it is more accessible, informative, and responsive to the needs of women and girls, including persons with disabilities, while also supporting women s economic empowerment initiatives.</p><p>3. Scope of Work</p><p>The consultant will be responsible for the technical development and enhancement of the Tareeq Platform, including the following tasks:</p><p>A. Development of a Service Mapping Section</p><p>Develop and integrate a dedicated section within the Tareeq Platform containing a comprehensive mapping of protection and prevention services available in Mafraq Governorate for Syrian and Jordanian women and girls, particularly survivors of or those at risk of GBV and women with disabilities. The section should include:</p><ul><li>Organization name</li><li>Type of organization (NGO, CBO, UN agency, etc.)</li><li>Services provided</li><li>Location</li><li>Contact details</li><li>Referral information (if applicable)</li><li>User-friendly filtering and search options</li></ul><p><em>Note that the Web Developer is requested to prepare the structure of this section only, while the content the actual information about services available will be provided by AWO</em></p><p>B. Development of a Home-Based Businesses (HBB) and Income-Generating Activities (IGA) Section</p><p>Develop a dedicated section to showcase and promote home-based businesses and income-generating initiatives led by women beneficiaries participating in project activities, including women supported during Phase I of the project (AID 11731.03). This section should include:</p><ul><li>Profiles of women-led businesses</li><li>Photos and descriptions of products/services, including links to existing online shops</li><li>Contact or social media links</li><li>Success stories</li><li>A simple blog or guidance corner with practical content related to starting and developing small and micro businesses</li></ul><p>C. Integration of Accessible and Inclusive Materials</p><p>Upload and integrate accessible materials developed for deaf persons and persons with visual impairments onto the platform</p><p>This includes:</p><ul><li>Audio materials</li><li>Videos with sign language interpretation</li><li>Subtitles and captions</li><li>Accessible visual and written content</li><li>Ensuring compatibility with accessibility standards and user-friendly navigation</li></ul><p>D. Technical Support and Testing</p><p>The consultant will:</p><ul><li>Ensure platform responsiveness and functionality</li><li>Test all newly developed sections and accessibility features</li><li>Fix technical issues and bugs</li><li>Coordinate with AWO staff for feedback and revisions</li><li>Provide basic guidance to AWO staff on content management if required</li></ul><p>4. Deliverables</p><p>The consultant is expected to deliver:</p><ul><li>Fully functional service mapping section integrated into the platform</li><li>Fully functional HBB/IGA promotion section integrated into the platform</li><li>Upload and integration of accessible materials</li><li>Final tested and operational platform updates</li><li>Brief technical handover and guidance session for AWO staff</li></ul><p>5. Duration of Assignment</p><p>The consultancy is expected to be completed within 20 working days from the date of contract signature.</p><p>6. Duty Station</p><p>The assignment will be primarily home-based, with coordination meetings conducted at AWO offices in Amman or Mafraq when needed.</p><p>7. Required Qualifications and Experience</p><p>The consultant should possess:</p><ul><li>Proven experience in website development and digital platform management with a practical activity or a registered company/license for at least 3 years</li><li>Experience in accessibility-focused web development</li><li>Knowledge of inclusive digital accessibility standards</li><li>Experience working with NGOs, humanitarian, protection, or GBV-related projects is an asset</li><li>Strong skills in UI/UX and responsive web design</li><li>Ability to communicate effectively in Arabic and English</li></ul><p>8. Supervision and Coordination</p><p>The consultant will work under the direct supervision of the Arab Women Organization of Jordan (AWO) and coordinate closely with relevant project staff and partners.</p><p>9. Budget</p><p>The assignment will be conducted in accordance with the approved project budget and based on the submitted financial proposal. A 5% withholding tax will be deducted from the total consultancy amount in accordance with applicable regulations.</p><p>10. Application Requirements</p><p>Interested consultants/firms are requested to submit:</p><ul><li>Technical proposal</li><li>Financial proposal</li><li>Portfolio/sample of at least 5 previous relevant works</li><li>CV/company profile</li><li>Proposed timeline for implementation</li></ul><p>How to apply</p><p>Applications should be sent by email to: EMAIL_ADDRESS</p><p>Subject line: Application Web Developer Consultant for Tareeq Platform</p><p>Deadline for submission: PHONE_NUMBER</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in website development and digital platform management with a practical activity or a registered company/license for at least 3 years</li><li>Experience in accessibility-focused web development</li><li>Knowledge of inclusive digital accessibility standards</li><li>Experience working with NGOs, humanitarian, protection, or GBV-related projects is an asset</li><li>Strong skills in UI/UX and responsive web design</li><li>Ability to communicate effectively in Arabic and English</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.<br>At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling.<br>UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.<br>Visit our website to learn more about what we do at UNICEF.<br>How can you make a difference?<br>UNICEF s fundamental mission is to uphold the rights of every child, everywhere. Guided by the Convention on the Rights of the Child and the Sustainable Development Goals, the Strategic Plan 2026 2029 places equity at the centre of its education work. The education programme offer is designed to ensure that every child and adolescent has access to quality, inclusive, and resilient learning opportunities. It prioritises three key transitions in a child s learning journey: readiness for school, acquisition of foundational and transferable skills, and preparation for life and work. These transitions underpin UNICEF s focus on equitable access, improved learning outcomes, and continuity of education in emergencies and fragile contexts.<br>Education systems are facing converging pressures. Learning outcomes remain off-track, with millions of children and young people not acquiring the foundational and transferable skills needed for today s economies. Public financing for education is increasingly strained. System capacities are misaligned with the pace of demographic, technological, and labour-market change.<br>With sharp cuts in aid from many donors, sustainable progress for children requires new approaches and partnerships, particularly with the private sector. The Strategic Plan commits to expand engagement with the private sector through fundraising, partnerships, advocacy and innovation, in recognition of the sector s growing role in the development of solutions for children, ensuring that contributions reinforce national efforts. Innovative financing and new forms of publicprivate collaboration can support Governments and communities to deliver for children.<br>There is growing recognition that the private sector has a significant and multifaceted role to play. Beyond traditional modes of engagement such as philanthropy or service provision there is an untapped opportunity for businesses to contribute to stronger education systems as employers, innovators, market actors, and partners in public policy (or in one word, brokers). Effective engagement can generate benefits for learning, expand future workforce readiness, and open pathways for sustainable market development.<br>UNICEF seeks to produce a report that provides a clear, evidence-based articulation of this opportunity. Specifically, the report will:<br>(a) outline the linkages between improved education outcomes and long-term economic and consumer-market growth;<br>(b) identify practical entry points for the private sector to engage as financiers, users, and brokers of education solutions; and<br>(c) recommend approaches to guide and strengthen public-private collaboration at global and country levels.<br>The report will serve as a foundation for UNICEF s agenda on next-generation engagement with the private sector in education. The report will position the organization to support governments and partners in mobilizing and leveraging private-sector capabilities for stronger, more equitable learning outcomes. The report will be launched during the first quarter of 2027 through a high-level event and targeted advocacy plan, with the participation of global education and private sector thought leaders and partners.<br>If you would like to know more about this consultancy, please review the complete Terms of Reference here: TMC0002542 ToR.pdf<br>To qualify as an advocate for every child you will have<br>Minimum requirements:<br>• Education :<br>• Master's degree, the preferred disciplines are: Education policy, International development, Economics/ development economics, Public policy or public administration, Business administration, Social sciences with education/development focus.<br>• Work Experience :<br>• Proven track record (at least 8 years or more) in writing, editing, and managing high-quality reports for international audiences is required.<br>• Prior experience in engaging with private sector stakeholders is required.<br>• Language requiremen t:<br>• Fluency in English is required.<br>• Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.<br>• Skills:<br>• Strong understanding of private sector engagement in education (e.g., CSR, PPPs, EdTech, skills development) is required.<br>• Familiarity with global education agendas (e.g., SDG 4) and key stakeholders is required.<br>• Excellent project management skills and deadline-driven delivery.<br>• Strong communication and synthesis abilities for policy and business audiences.<br>• Ability to work independently with minimal supervision.<br>Desirables:<br>• Experience in multi-stakeholder coordination, including private sector partners is preferred.<br>• Prior involvement in advocacy or report launches is preferred.<br>For every Child, you demonstrate...<br>UNICEF s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values<br>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone , irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, <br><br></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Background/ Anera Summary:</b></p><p><br></p><p>Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with</p><p>purpose and hope.</p><p>Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and</p><p>Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term</p><p>health, education, and economic development. Our staff serve in their communities, navigating the politics that</p><p>constrict progress to get help where it’s needed most.</p><p><br></p><p>That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep</p><p>building better lives until hope finds its way in the Middle East.</p><p><br></p><p><b>Job Overview/Summary:</b></p><p><br></p><p>The MEAL Officer is responsible for supporting the design, implementation, and strengthening of Monitoring,</p><p>Evaluation, Accountability, and Learning systems across projects in Jordan. The role ensures high-quality data</p><p>collection, verification, analysis, reporting, accountability mechanisms, and organizational learning processes.</p><p>The MEAL Officer supports project teams in tracking project progress against indicators and targets, ensuring data</p><p>quality, maintaining databases and data warehouses, and generating timely reports for informed decision-making.</p><p>The position also contributes to learning initiatives, assessments, reflection sessions, and accountability activities</p><p>while promoting compliance with donor and organizational standards.</p><p><br></p><p>The MEAL Officer works closely with programs, communication, and partner teams and conducts regular field</p><p>visits to monitor implementation quality, validate reported achievements, and support continuous improvement.</p><p><br></p><p><b>Key Responsibilities – MEAL</b></p><p><br></p><p><b>Monitoring, Evaluation, and Project Tracking</b></p><p><br></p><ul><li>Support the development and implementation of MEAL plans, indicator tracking tables, logical frameworks, and reporting tools.</li><li>Monitor project progress against targets, indicators, work plans, and donor requirements.</li><li>Conduct regular field monitoring visits to verify activities, outputs, and beneficiary targeting.</li><li>Track implementation progress and identify delays, risks, gaps, and corrective actions.</li><li>Support baseline, midline, endline and assessment activities.</li><li>Ensure compliance with organizational and donor MEAL standards and procedures.</li></ul><p><br></p><p><b>Data Collection and Information Management</b></p><p><br></p><ul><li>Design, and digitize data collection tools, forms, surveys, questionnaires, and monitoring templates usingplatforms such as KoBoToolbox, ODK, </li></ul><p> or similar systems.</p><ul><li>Ensure proper data collection methodologies for both qualitative and quantitative data.</li><li>Maintain, update, clean, and organize project databases and data warehouses.</li><li>Conduct regular data validation, verification, consistency checks, and data quality assessments.</li><li>Ensure data confidentiality, accuracy, completeness, and secure storage practices.</li><li>Support data entry processes and maintain proper documentation and filing systems.</li></ul><p><br></p><p><b>Data Analysis and Reporting</b></p><p><br></p><ul><li>Analyze monitoring and assessment data using Excel, Power BI, or other data analysis tools.</li><li>Produce regular outputs/ outcomes for internal and external reports, dashboards, presentations,factsheets, and data summaries.</li><li>Support the preparation of donor reports, monthly updates, success stories, and ad hoc information requests.</li><li>Present findings and trends to program teams to support evidence-based decision-making.</li><li>Support the building of Power BI Anera’s dashboard.</li><li>Conduct quantitative and qualitative analysis, including trend analysis and triangulation of findings.</li></ul><p><br></p><p><b>Accountability and Feedback Mechanisms</b></p><ul><li>Support the implementation and monitoring of Accountability to Affected Populations (AAP) and feedbackmmechanisms.</li><li>Receive, document, track, and respond to feedback, complaints, and inquiries through approved feedback channels.</li><li>Ensure confidential and timely handling of sensitive complaints and referrals.</li><li>Monitor feedback trends and support corrective and improvement actions.</li><li>Promote community awareness of available feedback and complaint mechanisms.</li></ul><p><br></p><p><b>Learning, Assessments, and Knowledge Management</b></p><p><br></p><ul><li>Conduct Focus Group Discussions (FGDs), Key Informant Interviews (KIIs), surveys, and other assessment activities.</li><li>Facilitate reflection meetings, lessons learned sessions, and after-action reviews with project teams and partners.</li><li>Support learning events, workshops, and knowledge-sharing initiatives.</li><li>Document best practices, success stories, challenges, and lessons learned.</li><li>Contribute to organizational learning and adaptive programming processes.</li></ul><p><br></p><p><b> Coordination and Technical Support</b></p><p><br></p><ul><li>Provide technical support and guidance to program and partner teams on MEAL tools, processes, and reporting requirements.</li><li>Build staff and partner capacity on data collection, reporting tools, accountability, and data quality standards.</li><li>Coordinate with field teams to ensure timely submission of accurate monitoring data.</li><li>Support audits, evaluations, donor visits, and verification exercises as needed.</li><li>Perform any other related tasks assigned by the supervisor.</li></ul><p><br></p><p><b>KEY TASKS</b></p><p><br></p><ul><li>Implement MEAL activities in line with project work plans and donor requirements.</li><li>Track indicators and monitor progress toward outputs, outcomes, and targets.</li><li>Develop and maintain data collection systems and project databases.</li><li>Conduct data cleaning, verification, validation, and analysis processes.</li><li>Prepare regular monitoring reports, dashboards, and data visualizations.</li><li>Conduct field visits, spot checks, FGDs, and monitoring activities.</li><li>Follow up on accountability and feedback channels.</li><li>Support learning and reflection events to improve program quality and effectiveness.</li><li>Collaborate closely with program and operational teams to ensure data-driven implementation.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>QUALIFICATIONS AND REQUIREMENTS</b></p><p><br></p><ul><li>Bachelor’s degree in social sciences, Statistics, Information Management, Development Studies, Business Administration, or a related field.</li><li>Certifications or trainings in Monitoring & Evaluation, Data Analysis, Research Methods, or MEAL is an asset.</li><li>Minimum 3–5 years of relevant experience in Monitoring, Evaluation, Accountability, and Learning within humanitarian or development programs.</li><li>Demonstrated experience in data collection, analysis, reporting, and database management.</li><li>Experience in conducting assessments, FGDs, surveys, and field monitoring activities.</li><li>Experience working with NGOs, INGOs, or donor-funded projects is preferred.</li><li>Strong experience with KoBoToolbox, ODK, CommCare, or similar digital data collection platforms.</li><li> Advanced proficiency in Microsoft Excel and data analysis tools.</li><li>Strong experience of Power BI dashboard building.</li><li>Strong database management, data validation, and reporting skills.</li><li>Familiarity with indicator tracking, logical frameworks, and donor reporting requirements.</li><li>Excellent analytical and problem-solving skills with strong attention to detail.</li><li>Strong interpersonal, communication, and coordination skills.</li><li> Ability to work independently and within multidisciplinary teams.</li><li>Strong facilitation and presentation skills.</li><li>Ability to manage multiple tasks under pressure and meet deadlines.</li><li>Strong in English and Arabic, both written and spoken.</li></ul><p><br></p><p><b>SAFEGUARDING & ETHICS</b></p><p><br></p><p>The MEAL Officer is expected to uphold organizational values, safeguarding principles, confidentiality standards,</p><p>and Protection from Sexual Exploitation and Abuse (PSEA) policies at all times. The role requires maintaining</p><p>integrity, accountability, and respectful engagement with beneficiaries, partners, and staff.</p><p><br></p><p><b>Our values</b></p><p><br></p><ul><li><b>We are inspired:</b> We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we </li></ul><p> serve.</p><ul><li><b>We are people-centric:</b> We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and </li></ul><p> has the power to shape the lives of their community and world.</p><ul><li><b>We are collaborative: </b>Teamwork and collaborative action are at the heart of how we do our work and deliver results.</li><li><b>We are versatile: </b>In a region burdened by obstacles, we make the right connections to find a way and bring can-do,innovative approaches to </li></ul><p> everything we do.</p><ul><li><b>We are impactful:</b> We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.</li><li><b>We are accountable:</b> Our words, actions and results stay true to our mission and values.</li></ul></div>
<h2 class="h5">Job description</h2>
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<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p><strong>1. Office/Unit/Project Description</strong></p><br> <p>UNDP Jordan's 2018-2022 country programme seeks to support national efforts in reaching a solution pathway that achieves the goal of a more inclusive and resilient nation which can effectively address the development challenges it is faced with, through its five programme pillars. Among these pillars is the Environment, Climate Change and DRR Portfolio that assist the country to integrate environmental concerns into national and sectoral plans and strategies; secure resources; and implement programmes that advance inclusive, sustainable development, and strengthen livelihoods. </p><br> <p>The coastline of the Gulf of Aqaba in Jordan, spanning a mere 27 kilometers at its northeastern tip, holds a distinctive role as Jordan's limited maritime access. Its pristine waters boast a stunning coral reef teeming with diverse marine life. Recognizing the importance of preserving this unique biodiversity, the Aqaba Special Economic Zone Authority (ASEZA) reclassified the Aqaba Marine Park (AMP) to the Aqaba Marine Reserve (AMR) in 2020. This designation, integrated into the Jordan National Protected Areas (JNPA) network, underscores its significance for biodiversity conservation and community engagement. Jordan's nomination of the AMR for inclusion on UNESCO's tentative list in 2023 further acknowledges its potential as a natural heritage site of Outstanding Universal Value.</p><br> <p><strong>2. Scope of Work </strong></p><br> <p>Under the overall guidance and supervision of the Aqaba Projects Coordination Manager, the Operations Associate will provide support to the Aqaba Projects, is expected to perform the following responsibilities and duties:</p><br> <ul> <li><strong>Ensures implementation ofoperational and financial strategies, and adapts processes and procedures of the Aqaba Projects</strong> focusing on the achievement of the following: <ul> <li>Ensure full compliance of procurement, finance, HR and administration activities with UN/UNDP rules, regulations, policies and procedures, and implementation of effective internal control. </li> <li>Provide effective financial management and administrative assistance to support implementation of the Aqaba Programme.</li> <li>Support the recruitment of PSA holders and UNVs for the Aqaba Projects.</li> </ul></li> <li><strong>Provides effective financial management support</strong>, focusing on the achievement of the following: <ul> <li>Support budget planning for the Aqaba Projects, implement the control mechanism through monitoring the budget lines and budget funds balance, and preparation of modifications as required. </li> <li>Regularly reviewing Quantum financial expenditure reports and advising the relevant project leads.</li> <li>Assistance in proper control of supporting documents for payments and financial reports.</li> </ul></li> <li><strong>Administers procurement and administrative </strong>focusing on achieving the following: <ul> <li>Ensure effective procurement of goods and services, recruitment, and contract management process related to the Aqaba Projects’, including but not limited to, liaising with team members and follow up on contracts for consultants, interns, and vendors in collaboration with supervisors and help ensure timely payment, support in preparing long lists of consultants for selection by supervisor and compile supporting documents. </li> <li>Prepare procurement plans for the office and monitoring of implementation. </li> <li>Prepare submissions to the Contract, Asset and Procurement Committee (CAP) and Advisory Committee on Procurement (ACP). </li> <li>Implement internal control system which ensures that Purchase orders are duly prepared and dispatched. Timely corrective actions on POs with budget check errors and other problems. </li> </ul></li> <li><strong>Provides logistical administrative support services </strong>to focusing on achievement of the following: </li> <li>Process travel for missions, workshops and duty travel of staff, including purchase of tickets, DSA calculation, travel requisition preparation; visa and hotel arrangements, including LP, as needed. </li> <li>Ensure support with the onboarding of the new personnel , including but not limited to setting up the workstation, obtaining the email address and phone numbers, coordinating with relevant teams the set up on laptops, support in setting up introductory meetings, etc. </li> <li>Act as custodian for management of office stationery supplies and office IT equipment including maintenance of stock list of stationery & IT equipment, distribution of equipment as required by staff and keeping a log of distribution.</li> <li>Implement Inventory and physical verification controls in coordination with the Operations Team. </li> <li>Maintain files and records relevant to office maintenance. </li> <li>Provide support for maintenance of premises.</li> <li>Coordinate and liaise on IT support in Amman’s office. </li> <li>Coordinate meetings and workshops, including logistics of meetings, and assists in arrangement of appointments and meetings as required. </li> <li><strong>Ensures facilitation of knowledge building and knowledge </strong>sharing within the Amman’s CO teams focusing on achievement of the following: </li> <li>Develop and maintain administration operations support-related guidelines, checklists, trackers, and other documentation using shared drives. </li> <li>Maintain project files and an effective documents management system. </li> <li>Support the implementation and knowledge sharing for projects implemented as part of People for 2030. </li> </ul> <p><strong>3. Institutional Arrangement</strong></p><br> <p>In this context, the Operations Associate will work under the UNDP <strong>Aqaba Projects</strong>. S/he works under the guidance and supervision of the Aqaba Projects Coordination Manager and in close collaboration with the operation unit and the Programme Analysts in Jordan CO.</p><br> <p><strong>4. Competencies</strong></p><br> <i><strong>Core</strong></i> <br> <strong>Achieve Results:</strong> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <strong>Think Innovatively:</strong> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements <br> <strong>Learn Continuously:</strong> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <strong>Adapt with Agility:</strong> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible <br> <strong>Act with Determination: </strong> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <strong>Engage and Partner:</strong> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <strong>Enable Diversity and Inclusion:</strong> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination <br> <i><strong>Cross-Functional & Technical competencies </strong></i> <br> <br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Business Direction & Strategy</strong></i> <i><strong>Business Acumen</strong></i> Ability to understand and deal with a business situation in a manner that is likely to lead to a good outcome Ability to make good judgments and quick decisions within such frameworks Knowledge and understanding of the operational frameworks in the organization. <br> <i><strong>Business Development</strong></i> <i><strong>Collective Intelligence Design</strong></i> Ability to bring together diverse groups of people, data, information, ideas, and technology to solve problems and design solutions or services. Knowledge and understanding of Collective Intelligence Design principles, methodology and practices. <br> <i><strong>Business Management</strong></i> <i><strong>Communication</strong></i> Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels. <br> <i><strong>Business Management</strong></i> <i><strong>Customer Satisfaction/Client Management</strong></i> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. </li> <li>Provide inputs to the development of customer service strategy. </li> <li>Look for ways to add value beyond clients’ immediate requests. </li> <li>Ability to anticipate client's upcoming needs and concerns.</li> </ul> <br> <i><strong>Business Management</strong></i> <i><strong>Operations Management</strong></i> Ability to effectively plan, organise and oversee different parts of corporate operations, simultaneously and in an integrated way, in order to convert the organisation’s assets into the best results in the most efficient way. Knowledge of relevant concepts and mechanisms. <br> <i><strong>Administration & Operations</strong></i> <i><strong>Documents & records management</strong></i> <p>Overall document (hard or electronic) management; registry and retention policy including storing and archiving.</p><br> <br> <i><strong>Administration & Operations</strong></i> <i><strong>Travel contract management</strong></i> <p>Knowledge of policy and procedures related to contract management, incl. oversight of the Long-Term Agreement (LTA) with the Travel Management Services (TMS) provider; UN airline agreement management covering all major rail providers; ability to negotiate airline discounts.</p><br> <br> <p><strong>5. Minimum Qualifications of the Successful NPSA</strong></p><br> <strong>Min. Education requirements</strong> <p>Secondary education is required, Or </p><br> <p>A university Degree (Bachelor’s degree) in Business or Public Administration, or related field will be given due consideration, but is not a requirement. </p><br> <p>CIPS level 3 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage. </p><br> <br> <strong>Min. years of relevant work experience </strong> A minimum of seven (7) years (with Secondary Education) or four (4) years (with Bachelor’s degree) of relevant work experience in the area of Operations or related field is required at the national or international level related field is required. <br> <strong>Required skills </strong> <ul> <li>Experience in the usage of computers and office software packages (MS Word, Excel, etc),</li> <li>Working experience in financial management of development projects.</li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Knowledge in the administrative and financial systems of Aqaba Special Economic Zone Authority (ASEZA).</li> <li>Knowledge of UN administrative and operational systems and procedures.</li> <li>Experience in project operations and procurement.</li> <li>Experience in office archiving.</li> <li>Experience in events planning and logistics.</li> </ul> <br> <strong>Required Language(s) </strong> Fluency in written and spoken Arabic and English is required. <br> <p><strong>6. The following documents shall be required from the applicants:</strong></p><br> <ol> <li><strong>Personal CV or P11</strong>, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.</li> <li>A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.</li> <li>Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as reports, presentations, publications, campaigns or other materials.</li> </ol> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> Why This Role Matters At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale.<br> As our platform grows, so does the complexity of the problems we solve.<br> Great product ideas are easy.<br> Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.<br> That's where this role comes in.<br> As a Product Owner, you'll sit at the center of product delivery.<br> You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.<br> Your impact won't be measured by how many Jira tickets you create.<br> It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.<br> You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.<br> If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.<br> What You'll DoCreate clarity where others see complexity You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.<br> Own squad readiness You'll make sure backlog items are ready before they enter development.<br> Engineers shouldn't be discovering major requirements halfway through a sprint.<br> You'll ensure the team has the context, detail, and alignment needed to deliver predictably.<br> Help the team build the right things You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.<br> Drive productive collaboration You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.<br> Challenge unclear thinking When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions.<br> Respectfully, but confidently.<br> Reduce delivery friction You'll identify risks, dependencies, and gaps before they become problems.<br> Your goal is to help the team spend less time clarifying work and more time delivering value.<br> Protect quality and customer experience You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.<br> Support successful launches You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.<br> Who You AreYou bring structure without creating bureaucracy You love organization, but you know process should help teams move faster, not slow them down.<br> You care about outcomes, not ticket completion Closing a story isn't success.<br> Solving a customer problem is.<br> You ask great questions You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.<br> You communicate clearly You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.<br> You thrive in cross-functional environments You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.<br> You have strong product delivery experience You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.<br> You're comfortable with technical concepts You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.<br> You're comfortable with ambiguity You won't always receive perfect requirements or complete information.<br> You're able to create clarity and move things forward without waiting for every answer.<br> You'll likely stand out if you have experience with: B2B SaaS products Customer Experience (CX) platforms Social listening or customer engagement tools CRM, CDP, analytics, or workflow products AI-powered products and automation Arabic-first or MENA-focused products Product analytics and adoption metrics What Success Looks Like Within your first few months: Backlog items enter development with significantly fewer unanswered questions.<br> Sprint planning becomes more predictable because work is properly prepared and understood.<br> Engineers spend less time seeking clarification and more time building.<br> Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.<br> Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.<br> Product releases are smoother because internal teams are prepared and aligned.<br> Most importantly, customers receive better products because the team consistently understands the problem before building the solution.<br> What The Hiring Process Will Look Like 1.<br> Intro call with TA 2.<br> Interview with HM 3.<br> Case Study 4.<br> Presentation Interview 5.<br> Culture fit / Offer At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement.<br> We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.<br> If that sounds like the environment where you do your best work, we'd love to meet you.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>1.Background</b></p><p>Since re-establishing its presence in Jordan in 2019, Anera has expanded its humanitarian and development programming across key sectors, including livelihoods and inclusive economic development, education, health, and humanitarian relief. More recently, Anera Jordan has expanded into food security and nutrition, WASH, environmental sustainability, and support for Palestinian evacuees from Gaza. Working closely with Jordanian line ministries, local community-based organizations (CBOs), municipalities, and national and international partners, Anera implements programs that support refugees and vulnerable communities while improving access to essential services and livelihood opportunities across Jordan.</p><p>As Anera’s programs continue to grow in scale and impact, there is an increasing need for high-quality visual documentation that effectively captures field activities, beneficiary stories, community engagement, and organizational events. Strong visual storytelling plays a critical role in highlighting program impact, supporting donor visibility requirements, strengthening advocacy and public engagement efforts, and preserving institutional knowledge.</p><p>In this context, Anera seeks to engage a qualified videographer, photographer, and editor to support the documentation of its programs, projects, and activities across Jordan. The consultant will be responsible for producing professional visual content that reflects the dignity, resilience, and lived experiences of beneficiaries while adhering to Anera’s ethical standards, safeguarding principles, and branding guidelines.</p><p><br></p><p><b>2.Purpose of the Assignment</b></p><p>To provide photography, videography, and editing services for Anera to document its various programs, projects, and activities in Jordan through high-quality outputs that reflect:</p><ul><li>The impact of the organization’s projects on beneficiaries and communities</li><li>Human-interest stories that inspire empathy and support</li><li>Field activities and official organizational events</li></ul><p><br></p><p><b>3.Scope of Work and Covered Activities:</b></p><p><b>The following events and activities will be covered as needed:</b></p><ul><li>Field activities, humanitarian aid distributions, awareness sessions, and community trainings, including but not limited to: medicine and food parcel distributions, vocational training sessions, rooftop garden installations, WASH activities, MHPSS sessions, and winterization support</li><li>Official visits and meetings with senior officials, organizational partners, or donors</li><li>Beneficiary stories, including photographs documenting the lives of individuals/families before and after the organization’s intervention, while maintaining dignity and privacy</li><li>Special events such as conferences, workshops, awareness campaigns, and fundraising events</li><li>Documentation of staff and volunteer activities at headquarters or in the field.</li></ul><p><br></p><p><b>4.Key Tasks and Deliverables</b></p><ul><li>Capture high-resolution photographs of project activities, events, beneficiaries, and stakeholders, as requested.</li><li>Deliver professionally edited, high-resolution photographs, categorized by activity/event and submitted in both web-optimized and print-quality formats (JPEG and RAW, where applicable).</li><li>Capture high-quality video footage (4K preferred or Full HD minimum), including interviews, B-roll, and event coverage, as requested.</li><li>Produce edited short-form videos (approximately 60–90 seconds or 1–1.5 minutes, depending on the assignment), optimized for digital and social media platforms.</li><li>Provide all raw, unedited photo and video files upon completion of each assignment.</li><li>Ensure all individuals featured in photos and videos, particularly children and other vulnerable groups, have signed informed consent forms in accordance with Anera's safeguarding and data protection policies.</li><li>Transfer all deliverables through a secure cloud folder within the agreed timeline.</li><li>Organize and label all files clearly by project, location, and date to facilitate archiving and future use.</li><li>Ensure all visual content adheres to Anera's branding, storytelling, safeguarding, and donor visibility guidelines.</li><li>Make up to two rounds of reasonable edits/revisions to the final edited videos, if requested by Anera.</li></ul><p><br></p><p><b>5.Ethical and Professional Considerations:</b></p><ul><li>Informed Consent: Obtaining written consent from individuals before photography or filming</li><li>Child Protection: Avoid publishing images that reveal the identities of vulnerable children without coordination with the protection team</li><li>Cultural Sensitivity: Avoid imagery that may cause stigma or exploit beneficiaries</li><li>Compliance with Organizational Policies: Adherence to data protection policies, anti-harassment policies, and safe image-use policies</li><li>Confidentiality and data protection compliance</li><li>Special care in MHPSS-related interviews (referral pathways must be respected)</li></ul><p><br></p><p><b>6.Timeline:</b></p><p>The maximum delivery timeframe is within <b>4 - 5 working days</b> from the completion date of the shoot, unless otherwise agreed in advance.</p><p><br></p><p><b>7.Usage Rights:</b></p><p>Anera retains the right to use the photos in reports, social media platforms, promotional materials, donor reports, the Anera website, and may share content with partners or media with appropriate credit. The consultant may not publish or share any content produced under this assignment without prior written approval from Anera.</p><p><br></p><p><b>8.Management and Coordination</b></p><p>● Consultant to coordinate and liaise with the Communications Officer and report to the Senior Communications Manager.</p><p><br></p><p><b>9.Payment Schedule</b></p><p>Payment under this contract is made on a <b>per-deliverable basis</b>, in line with the tasks assigned to the consultant through Anera’s Communications Officer.</p><p>Each task or service type has an agreed unit rate, as detailed below. Invoices shall be submitted upon completion of each agreed deliverable and approved by the Senior Communications Manager prior to payment. No advance payments will be made.</p><ul><li>Photography (field shoot/event) - 100 JD Per 3 hours Rate</li><li>Video (2-3 hours field shoot + editing) - 200 JD _ Video Up to 1:30 mins </li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications</b></p><p><br></p><ul><li>Proven experience in photography, videography, and video editing, preferably within humanitarian, development, or nonprofit sectors</li><li>Strong portfolio demonstrating high-quality visual storytelling, including field documentation and human-interest content</li><li>Proficiency in professional photography and editing software (e.g., Adobe Premiere Pro, Photoshop, Lightroom, or equivalent)</li><li>Ability to produce high-resolution visual content suitable for both digital platforms and print materials</li><li>Experience working in sensitive environments and with vulnerable communities while maintaining dignity and ethical standards</li><li>Strong understanding of informed consent procedures, child protection principles, and safe image practices</li><li>Ability to work under tight deadlines and deliver organized, high-quality outputs promptly</li><li>Excellent communication and coordination skills with diverse stakeholders and field teams</li><li>Fluency in Arabic is required; working knowledge of English is preferred</li><li>Ownership of professional photography and videography equipment</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>Background</strong></span></span></p><br><p><span><span>The Nabni Building for Peace (B4P) Facility is a grant-making initiative that aims at supporting peacebuilding and locally led reconstruction processes in conflict-impacted communities in the Middle East and North Africa (MENA) region. Nabni works exclusively with local non-government organisations. Its work centres around three pillars: 1) financing / grant making; 2) technical assistance and capacity development; and 3) knowledge exchange and learning. Within the overarching aim of strengthening social cohesion and of promoting peace, Nabni seeks to further the Building for Peace (B4P) approach and supports efforts aimed at infrastructure rehabilitation, the restoration of essential services, support for livelihood opportunities and strengthened local governance. Nabni currently operates in Iraq, Yemen, and Syria. </span></span></p><br><p><span><span>Nabni is currently funded by the German Federal Ministry for Economic Cooperation and Development (BMZ) through the KfW Development Bank. The Nabni Facility Management Unit (FMU) is a small team based primary in Jordan, hosted alongside the Norwegian Refugee Council’s MENA Regional Team.</span></span></p><br><p><span><span><strong>What we are looking for</strong></span></span></p><br><p><span><span>Nabni is looking for </span><span>a Finance Manager (FM). This is a key role within the FMU and will contribute to achieving quality fund management by leading effective finance management processes for Nabni and partnerss. The FM is responsible to ensure that the finance set up and function of the FMU is done so according to NRC standards, supports the grant management cycle, and leads on the design and implementation of financial assessment, monitoring, and reporting procedures for Nabni and partners, ensuring that financial activities are in line with NRC, Nabni, and donor best practices, policies, and guidelines. </span></span></p><br><p><span><span>*<strong>**Please note for this role, applicants must be legally eligible to work in Jordan. We are unable to provide work permits or visa sponsorships for this position. **</strong></span></span></p><br><p><span><span><strong>What you will do</strong></span></span></p><br><p><span><span><strong>The role will have some of the following specific responsibilities:</strong></span></span></p><br><ul><li><p><span><span>Budgeting and Reporting</span></span></p><br></li><li><p><span><span>Accounting and Cashflow Management</span></span></p><br></li><li><p><span><span>Financial Analysis</span></span></p><br></li><li><p><span><span>Supporting Documentation, Financial Systems and Auditing</span></span></p><br></li><li><p><span><span>Line management and capacity building</span></span></p><br></li><li><p><span><span>Partner oversight and monitoring</span></span></p><br></li><li><p><span><span>Partner capacity development</span></span></p><br></li></ul><p><span><span>Please download the </span></span><span><span>detailed job description </span></span><span><span>to learn more about the position. </span></span></p><br><p><span><span><strong>What you will bring</strong></span></span></p><br><ul><li><p><span><span><strong>Minimum 4 years of experience from working as a Financial Manager</strong> or similar senior position in a humanitarian/recovery context.</span></span></p><br></li><li><p><span><span>Fluency in <strong>both English and Arabic</strong>, written and verbal is <strong>mandatory.</strong></span></span></p><br></li><li><p><span><span><strong>University degree in finance</strong>, accounting, or any relevant field</span></span></p><br></li><li><p><span><span>Excellent knowledge of computer software and modern accounting systems.</span></span></p><br></li><li><p><span><span>Experience of working within an <strong>NGO Grant Facility, or proven familiarity</strong> of what this would entail, is an asset.</span></span></p><br></li><li><p><span><span>Prior <strong>experience supporting partnerships with local and national non-governmental/civil society organisations is mandatory</strong>. It is an advantage if these partnerships were in MENA. </span></span></p><br></li><li><p><span><span>Demonstrated knowledge of different financial regulations and compliance requirements across the MENA region.</span></span></p><br></li><li><p><span><span>Experience <strong>training or mentoring team members or partners on Finance</strong> is highly valued. </span></span></p><br></li><li><p><span><span>Experience working in complex, volatile, and rapidly changing contexts. </span></span></p><br></li><li><p><span><span>Ability to work under pressure, independently, and with limited supervision.</span></span></p><br></li><li><p><span><span>Prior experience working with KfW-funded projects and/or knowledge of KfW requirements highly prioritized. </span></span></p><br></li><li><p><span><span>Excellent coordination, diplomacy, and facilitation skills are essential</span></span></p><br></li><li><p><span><span>Excellent communication skills are required, along with the ability to collaborate effectively with diverse and sometimes remote teams and stakeholders. </span></span></p><br></li></ul><p><span><span><strong>What we offer:</strong></span></span></p><br><ul><li><p><span><span>Duty station: <strong>Amman, Jordan</strong></span></span></p><br></li><li><p><span><span><strong>Please note for this role, applicants must be legally eligible to work in Jordan. We are unable to provide work permits or visa sponsorships for this position. **</strong></span></span></p><br></li><li><p><span><span>Contract:12 months. Renewal based on funding and performance.</span></span></p><br></li><li><p><span><span>Travel: 30% </span></span></p><br></li><li><p><span><span>Salary/benefits: Grade 9 on NRC’s Jordan’s national salary scale</span></span></p><br></li><li><p><span><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></p><br></li><li><p><span><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></p><br></li></ul><p><span><span><strong>Important information about the application process</strong></span></span></p><br><ul><li><p><span><span>Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace.</span></span></p><br></li><li><p><span><span>For internal candidates, use your official email address when applying.</span></span></p><br></li><li><p><span><span>Submit your application and CV in English, taking care to attach your latest CV.</span></span></p><br></li><li><p><span><span>We receive many applications for each vacant position and so only shortlisted candidates will be contacted. </span></span></p><br></li><li><p><span><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. </span></span></p><br></li><li><p><span><span>If you have any questions about this role, please email </span></span><span><span><strong>mero.recruitment@nrc.no</strong></span></span><span><span>with the job title as the subject line.</span></span></p><br></li><li><p><span><span>Learn more about Nabni’s operations </span></span><span><span>here</span></span></p><br></li></ul><br> The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. <br> Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. <br> At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. <br> Together, we save lives and rebuild futures.<br> Safeguarding is central to NRC’s work. We expect all employees to: <br> • treat everyone with respect and dignity <br> • contribute to building a safe environment for all <br> • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) <br> • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH<br> </div>
<p><strong> <br>
<br>
<br>
Terms of Reference for - MEAL Volunteer</strong><br>
<br>
<br>
</p>
<p><br>
<strong>Background </strong></p>
<p>Oxfam has been in Jordan since the 1990s. We work with local partners in Jordan for a future where everyone can reach their full potential, especially women and young people. We provide essential humanitarian assistance to Syrian refugees as well as vulnerable Jordanians, while promoting longer term sustainable solutions to challenges facing Jordan, with a focus on Climate Justice, Economic Justice and Gender Justice.</p>
<p>As part of the <strong>SPRING Project</strong>, Oxfam and partners are conducting a baseline assessment to strengthen protection systems, improve access to integrated services, and promote community participation. Volunteer enumerators will play a key role in collecting household survey data and supporting FGDs across target governorates.</p>
<p> </p>
<p><strong>Scope of SERVICES</strong></p>
<p>The volunteers will directly support the <strong>MEAL teams and partners</strong> in conducting baseline data collection. Work will be coordinated from the Amman office with field visits to <strong>Amman, Zarqa, Ramtha, and Mafraq</strong>.</p>
<p>Specific tasks include:</p>
<ul>
<li>Administer household surveys using digital tools.</li>
<li>Support facilitation of FGDs (note-taking, logistics, participant engagement).</li>
<li>Ensure informed consent and confidentiality of respondents.</li>
<li>Report daily progress to supervisors and participate in debriefs.</li>
<li>Follow Oxfam’s safeguarding, ethical, and data protection standards.<br>
</li>
</ul>
<p><strong>Timeframe</strong><strong> </strong></p>
<p>Duration: 7- 8 working days<br>
</p>
<p><strong>Deliverables</strong></p>
<p><strong>The volunteers are expected to deliver the following:</strong></p>
<ul>
<li>Attend enumerator training and pilot testing (late August).</li>
<li> Conduct household surveys and FGDs in assigned governorates.</li>
<li>Submit completed questionnaires and notes daily</li>
<li> Participate in daily debriefs and quality assurance checks.</li>
<li>Support data cleaning and verification as required.<br>
<br>
<br>
<strong>Required Qualifications </strong></li>
</ul>
<p><strong>Technical Competencies</strong></p>
<ul>
<li>Previous experience conducting household surveys and/or FGDs, preferably in humanitarian or development programs.</li>
<li>Experience using digital data collection tools (KoboToolbox, ODK, SurveyCTO, or similar).</li>
<li>Good understanding of quantitative and qualitative data collection methodologies.</li>
<li>Familiarity with protection programming (GBV, CP, MHPSS, legal assistance, disability inclusion).</li>
<li>Ability to follow research protocols and accurately administer structured questionnaires.</li>
<li>Strong interviewing, facilitation, and note-taking skills.</li>
</ul>
<p><strong>Protection and Ethical Standards</strong></p>
<ul>
<li>Understanding of humanitarian principles and protection principles, including Do No Harm, confidentiality, informed consent, and data protection.</li>
<li>Ability to conduct interviews on sensitive topics in a respectful, non-judgmental, and survivor-centred manner.</li>
<li>Commitment to safeguarding, Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), and child safeguarding principles.</li>
<li>Knowledge of referral pathways for participants requiring protection support is an asset.</li>
</ul>
<p><strong>Language Skills</strong></p>
<ul>
<li>Fluency in Arabic (spoken and written).</li>
<li>Basic English skills desirable for understanding tools and reporting.</li>
</ul>
<p> </p>
<p><strong>Positions & Locations</strong></p>
<p>A total of <strong>7 volunteer enumerators</strong> will be recruited:</p>
<ul>
<li><strong>Amman</strong> – 1 position</li>
<li><strong>Zarqa</strong> – 2 positions</li>
<li><strong>Ramtha</strong> – 2 positions</li>
<li><strong>Mafraq</strong> – 2 positions</li>
</ul>
<p>Both <strong>female and male enumerators</strong> will be engaged to ensure gender-sensitive data collection. </p>
<p><strong>Our values and commitment to safeguarding</strong></p>
<p>Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.</p>
<h3 > </h3>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.</p><br><br><p>At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.</p><br><br><p>AI Fearlessly.</p><br><p><b><span>POSITION OVERVIEW</span></b></p><br><p>As a <b><span>Customer Success Technical Advisor (CSTA)</span></b>, you are the strategic technical linchpin for TrendAI’s enterprise clients. Your mission is to move beyond reactive troubleshooting to become a <b><span>Trusted Advisor</span></b>, ensuring customers achieve measurable cybersecurity resilience. You will lead the technical journey for our most strategic accounts, transforming complex security requirements into scalable, operational successes within the TrendAI Vision One™ ecosystem.</p><br><p><b><span>PRIMARY RESPONSIBILITIES</span></b></p><br><p><b><span>1. Strategic Technical Advocacy</span></b></p><br><ul><li><b><span>Outcome-Driven Management:</span></b> Act as the primary technical voice post-deployment, shifting the focus from "ticket resolution" to "security outcome attainment."</li><li><b><span>Success Planning:</span></b> Contribute technical milestones to the broader Customer Success Plan, ensuring a clear roadmap for platform adoption, version upgrades, and feature deployments.</li><li><b><span>Platform Mastery:</span></b> Conduct regular architectural reviews and configuration audits to ensure customers are utilizing the full breadth of the TrendAI platform.</li></ul><p><b><span>2. Proactive Operations & Enablement</span></b></p><br><ul><li><b><span>Value Realization:</span></b> Guide clients through a structured onboarding and deployment process, ensuring rapid time-to-value and high feature utilization.</li><li><b><span>Technical Workshops:</span></b> Design and deliver bespoke workshops and "Best Practice" sessions to mature the customer's internal SOC and SIEM operations.</li><li><b><span>Advanced Threat Defense:</span></b> Provide technical oversight during critical security events, offering proactive recommendations to harden the customer's posture against evolving threats.</li></ul><p><b><span>3. Operational Excellence & Leadership</span></b></p><br><ul><li><b><span>Root Cause Strategy:</span></b> Perform deep-dive root cause analysis (RCA) on complex issues, providing long-term strategic recommendations to prevent systemic failures.</li><li><b><span>Cross-Functional Orchestration:</span></b> Serve as the regional liaison between the customer and internal Product Engineering, R&D, and Sales Engineering to influence product roadmaps.</li><li><b><span>Account Health Integrity:</span></b> Maintain a "Single Source of Truth" for account health, including detailed environment maps, troubleshooting playbooks, and operational reports.</li></ul><p><b><span>ELIGIBILITY CRITERIA: SKILLS & QUALIFICATIONS</span></b></p><br><ul><li><b><span>Experience:</span></b> 10 or more years of experience in technical support, security architecture, systems engineering, or a relevant client-facing consulting field.</li><li><b><span>Domain Expertise:</span></b> Strong knowledge of security frameworks (NIST, MITRE ATT&CK), SIEM/SOC operations, and endpoint/network defense technologies.</li><li><b><span>Technical Depth:</span></b> Deep understanding of multiple operating systems (Windows Server, Linux, Solaris) and hybrid-cloud infrastructure (AWS, Azure, GCP).</li><li><b><span>Strategic Communication:</span></b> Excellent written and verbal communication skills, including the ability to articulate complex technical risks in simple, business-centric terms for executive stakeholders.</li><li><b><span>Analytical Mindset:</span></b> Highly process-oriented with a passion for digital organization, documentation, and technical reporting.</li><li><b><span>Education:</span></b> Bachelor’s Degree in Engineering, Computer Science, or equivalent is preferred.</li><li><b><span>Certifications:</span></b> Technical certifications are strongly preferred (e.g., TCAP, TSCE, CISSP, CCNA, CCNP, or Cloud Platform Certifications).</li></ul><p><b><span>OUR COMMITMENT TO DIVERSITY</span></b></p><br><p>TrendAI strives to build an environment of equit<span>y and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity – the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.</span></p><br><p><span><span>#LI-Onsite</span></span></p><br><p><span><span>#LI-NA1</span></span></p><br><p><span>We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.</span></p><br> </div>
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<p ><span ><span ><span >What we are looking for</span></span></span></p>
<p ><span ><span >Are you an experienced humanitarian professional with a strong track record in donor engagement and grants management, particularly in recovery, humanitarian, or conflict-affected settings? We're looking for someone who understands the Jordanian context, has solid knowledge of National NGO operations and humanitarian sector dynamics, and ideally brings experience working with local and national civil society organizations (CSOs).</span></span></p>
<p ><span ><span >Experience in MEAL (Monitoring, Evaluation, Accountability, and Learning) approaches and systems strengthening is highly desirable, as these areas are central to the role.</span></span></p>
<p ><span ><span >We're especially interested in candidates with a strategic mindset and proven expertise in strengthening institutional systems on grants management, fundraising and MEAL.</span></span></p>
<p ><span ><span >If you're passionate about strengthening organizational capacity, developing people and teams, and driving meaningful impact, this could be an excellent opportunity to take your career to the next level.</span></span></p>
<p ><span ><span ><span >Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></span></p>
<p ><span ><span ><span >What you will do</span></span></span></p>
<p ><span ><span >The Programme Support Manager will be full-time seconded to NRC’s strategic partner, the Justice Centre for Legal Aid (JCLA) contributing e to achieve programme quality and accountability by strengthening overall system and managements of JCLA’s grants and MEAL functions and leading the review and improvement of internal processes and procedures. </span></span></p>
<p ><span ><span >The Programme Support Manager is responsible for leading the fundraising strategy by providing insight on funding trends, supporting donor engagement, ensuring donor compliance, leading on the development of high quality and timely proposals and reports and other external products, as well as ensuring robust MEAL systems and processes are in place to promote evidence-based decision making, project performance, and internal management. </span></span></p>
<p ><span ><span >Key responsibilities:</span></span></p>
<ul >
<li ><span ><span ><span >Grant Management and Compliance</span>: Ensure compliance with NRC and JCLA policies, donor regulations, grant agreements, and reporting requirements while strengthening internal grant management systems and processes.</span></span></li>
<li ><span ><span ><span >Fundraising and Business Development</span>: Support the development and implementation of fundraising strategies, donor engagement, preparation and submission of high-quality concept notes, proposals, budgets, and funding applications, in close collaboration with JCLA’s Executive Director.</span></span></li>
<li ><span ><span ><span >Programme Monitoring, Evaluation, Accountability and Learning (MEAL)</span>: Provide technical oversight and continuous improvement of MEAL systems, complaint feedback mechanisms (CFM), data analysis, and learning processes to support strategic and programme decision-making.</span></span></li>
<li ><span ><span ><span >Project Cycle Management and Capacity Building</span>: Lead and strengthen Project Cycle Management (PCM) processes across all stages, including staff training, technical guidance, proposal development, reporting, and integration of cross-cutting programme elements.</span></span></li>
<li ><span ><span ><span >Management, Coordination and Representation</span>: Manage and support staff performance and development, coordinate with NRC and external stakeholders, and represent JCLA with partners and donors as delegated by leadership.</span></span></li>
</ul>
<p > </p>
<p ><span ><span ><span >What you will bring </span></span></span></p>
<ul >
<li ><span ><span >Five years of demonstrated relevant and related experience in a similar working experience in a humanitarian/recovery context with Knowledge of the Jordan context, NGO operations and the dynamics of the humanitarian sector, preferably with a working experience with local and national CSOs.</span></span></li>
<li ><span ><span >Experience working in complex environments and with Displacement affected people. </span></span></li>
<li ><span ><span >Experience of donor relations and grants management. Proven skills and experience in report and proposal development and working with multiple donors and working with budgets. </span></span></li>
<li ><span ><span >Experience in design, implementation, and oversight of monitoring and evaluation with advanced experience in qualitative and quantitative data analysis and tools. </span></span></li>
<li ><span ><span >Good personal organizational skills, interpersonal skills, team management, including time management, and ability to meet deadlines and work under pressure. </span></span></li>
<li ><span ><span >Demonstrated experience of contributing to positive organizational change. </span></span></li>
<li ><span ><span >Excellent written and oral communication skills in English and Arabic. </span></span></li>
<li ><span ><span >Above average computer skills, particularly in Microsoft Windows Word and Excel. </span></span></li>
</ul>
<p > </p>
<p ><span ><span >Please download </span></span><a href="https://norwegianrefugeecouncil.sharepoint.com/:w:/s/JDsforNRCPeople/IQALzwQyzc2USbBDiVJU-hvrATBWVwrB3o_NuII2shAVHBU?e=rSuovL" ><span ><span >the detailed job description</span></span></a><span ><span > to learn more about the position.</span></span></p>
<p ><span ><span ><span >What we offer</span></span></span></p>
<ul >
<li ><span ><span >Duty station: Amman, Jordan </span></span></li>
<li ><span ><span >Fixed term contract: 12 months national contract, renewable based on performance and availability of funding</span></span></li>
<li ><span ><span >Travel: Up to 5% </span></span></li>
<li ><span ><span >Salary/benefits: Grade 9 on NRC's grading structure. </span></span></li>
<li ><span ><span >NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></li>
<li ><span ><span >We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></li>
</ul>
<p > </p>
<p ><a href="https://www.nrc.no/career/what-we-offer/" ><span ><span >Find out more about the benefits of working for NRC</span></span></a></p>
<p ><span ><span >Important information about the application process</span></span></p>
<ul >
<li ><span ><span >We invite applications from qualified candidates matching the profile. Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></li>
<li ><span ><span >Please ensure you attach copies of your academic and professional certificates. </span></span></li>
<li ><span ><span >To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></span></li>
<li ><span ><span >When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></span></li>
<li ><span ><span >Submit your application and CV in English, taking care to attach your latest CV.</span></span></li>
<li ><span ><span >Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></li>
<li ><span ><span >Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></span></li>
</ul>
<p > </p>
<p ><span ><span ><span >Why NRC?</span></span></span></p>
<p ><span ><span >The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></span></p>
<p ><a href="https://vimeo.com/736782633" ><span ><span >Watch this short video</span></span></a><span ><span > to see NRC in action.</span></span></p>
<p ><span ><span >We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></span></p>
<ul >
<li ><span ><span >do demanding and professional work, often in challenging contexts</span></span></li>
<li ><span ><span >join a work culture that empowers every employee to share ideas and take responsibility</span></span></li>
<li ><span ><span >be part of a welcoming and supportive community committed to human dignity</span></span></li>
</ul>
<p > </p>
<p ><span ><span ><span >Why JCLA?</span></span></span></p>
<p ><span ><span >The Justice Centre for Legal Aid (JCLA) is a Jordanian not-for-profit legal aid organisation promoting legal empowerment. JCLA was founded in 2008 on the belief that legal protection should be a basic right accessible by all, regardless of their economic vulnerability. Our intervention relies on three main pillars: Prevention through legal awareness, Response through legal services and Advocacy for institutional change.</span></span></p>
<p ><a href="https://www.nrc.no/" ><span ><span >Learn more about NRC</span></span></a><span ><span > </span></span></p>
<p ><a href="https://www.nrc.no/countries/middle-east/jordan" ><span ><span >Learn more about NRC Jordan</span></span></a></p>
<p ><a href="https://jcla-org.com/en/homepage/" ><span ><span >Learn more about the JCLA</span></span></a></p>
<p>1. JOB DETAILS:</p><p>Job Title: Analyst, ML Engineer</p><p>Reports to: Sr. Manager, IT Digital Platforms & Digital Transformation</p><p>Department: IT Applications</p><p>Function: IT Applications</p><p>Company: Hikma Holding</p><p>2. JOB PURPOSE:</p><p>The ML Engineer is responsible for supporting the development, testing, and deployment of machine learning models and AI-powered pipelines across Hikma Pharmaceuticals. Working as part of the AI team under the Sr. Manager, IT Digital Platforms & Digital Transformation, and under the close guidance of the AI Architect and AI developers team, this role provides hands-on ML engineering support across the solution lifecycle from data preparation and model experimentation through to deployment and monitoring. The ML Engineer is expected to develop their machine learning and data engineering skills rapidly within a structured team environment, contributing to Hikma's enterprise AI transformation while building foundational expertise in regulated pharmaceutical AI delivery.</p><p>3. JOB DIMENSIONS:</p><p>Number of Staff Supervised: Direct Reports Count: 0 (0 vacant)</p><p>Indirect Reports Count: N/A</p><p>Financial Budget (USD): Supports AI initiative delivery under team supervision</p><p>4. KEY ACCOUNTABILITIES:</p><p>ML Model Development & Experimentation</p><ul><li>Support the development, training, and evaluation of machine learning models under the guidance of the AI Architect and senior team members, following approved architecture standards and initiative briefs</li><li>Assist in ML experimentation activities including data exploration, feature engineering, model selection, and performance evaluation using standard frameworks and cloud AI services</li><li>Apply foundational ML techniques across classical machine learning, NLP, and generative AI domains relevant to Hikma's business areas including Supply Chain, Quality, HR, and Commercial</li><li>Support the implementation of LLM-based solutions including RAG pipelines, prompt engineering, and embedding-based retrieval under senior technical guidance</li><li>Maintain experiment tracking logs, model versioning records, and reproducibility documentation using tools such as ML flow or Azure Machine Learning</li><li>Produce clear and accurate model development artefacts including experiment summaries, performance reports, and model documentation</li></ul><p>Data Engineering & Feature Development</p><ul><li>Assist in building and maintaining ML data pipelines covering data ingestion, transformation, validation, and basic feature engineering for model training and inference workflows</li><li>Support data quality checks, anomaly detection, and dataset preparation activities to ensure ML model inputs meet required standards</li><li>Collaborate with the Data & Analytics team to access and understand available data assets, following data governance and privacy guidelines</li><li>Work with structured data sources including relational databases and enterprise system extracts, developing proficiency in handling diverse data types over time</li></ul><p>ML-Ops & Production Support</p><ul><li>Support the implementation and maintenance of ML-Ops pipeline components including model packaging, deployment, and basic performance monitoring under senior team guidance</li><li>Assist in deploying ML models to cloud environments using approved tooling (Azure Machine Learning, ML-flow, Docker, or equivalent)</li><li>Monitor deployed models for observable performance issues and flag anomalies to the AI Architect or senior team members for investigation</li><li>Maintain accurate records in model registries including versioning and change logs across AI initiatives</li><li>Contribute to the documentation and validation support activities for ML models deployed in GxP-regulated contexts, following defined compliance processes</li></ul><p>Quality Assurance & Testing</p><ul><li>Support the development and execution of testing activities for ML solutions, including data, pipeline tests, model performance checks, and basic integration testing</li><li>Actively participate in code reviews and technical walkthroughs, applying feedback to improve code quality and engineering practices</li><li>Document assigned ML components clearly including data preparation steps, model configurations, test results, and known issues</li><li>Identify and escalate technical issues encountered across the ML stack in a timely and structured manner</li></ul><p>5. Behavioural Competencies:</p><p>Initiative & Drive for Results - Very Good</p><p>Change & Innovation - Very Good</p><p>Communication & Influence - Good</p><p>Developing & Empowering others - Good</p><p>Problem Solving & decision Making - Excellent</p><p>Strategic Thinking - Good</p><p>6. Technical Competencies:</p><p>ML Model Development & Experimentation - Good</p><p>Python & ML Frameworks (PyTorch, TensorFlow, scikit-learn, HuggingFace) - Good</p><p>MLOps & Model Lifecycle Tooling - Good</p><p>Data Engineering & Pipeline Support - Good</p><p>Cloud AI/ML Services (Azure ML) - Good</p><p>Generative AI & LLM Development (RAG, LangChain, Semantic Kernel) - Very Good</p><p>Model Explainability & Responsible AI Awareness - Very Good</p><p>Containerization & CI/CD Basics (Docker, Git, Azure DevOps) - Good</p><p>7. COMMUNICATIONS & WORKING RELATIONSHIPS:</p><p>Internal: AI Champions Network, AI Architect, AI Developer, Data & Analytics Team</p><p>External: AI/ML Vendors & Solution Providers, Implementation Partners, Open Source & Developer Communities</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in computer science, Software Engineering, Data Science, Mathematics, Statistics, or related technical field *(Required)*</li><li>Master's degree in Artificial Intelligence, Machine Learning, Data Science, or Computer Science *(Preferred)*</li><li>Microsoft Azure AI Engineer Associate, AWS Machine Learning Specialty, or Google Professional ML Engineer certification *(Preferred)*</li><li>Relevant ML/AI certifications (e.g., DeepLearning.AI ML Specialization, Databricks ML Associate, fast.ai) *(Preferred)*</li><li>0-1 year of professional experience in software development, data science, machine learning, or a related technical field (fresh graduates are welcome to apply)</li><li>Demonstrated hands-on experience with ML model development through academic projects, internships, capstone projects, hackathons, or personal projects</li><li>Familiarity with cloud AI/ML platforms (Azure, AWS, or GCP) gained through coursework, self-study, or practical experimentation *(Preferred)*</li><li>Any exposure to generative AI, LLM tools, or RAG concepts through academic or personal projects *(Preferred)*</li><li>Pharmaceutical, healthcare, life sciences, or other regulated industry exposure *(Preferred but not expected)*</li><li>Working knowledge of Python and foundational ML/DL libraries including scikit-learn, pandas, NumPy, and at least one deep learning framework</li><li>Practical exposure to training and evaluating ML models including classical machine learning and at least one of: NLP, computer vision, or time-series analysis through academic, personal, or internship projects</li><li>Basic familiarity with generative AI concepts including Large Language Models, prompt engineering, and RAG principles *(Preferred)*</li><li>Awareness of ML-Ops concepts and tools such as ML-flow or Azure Machine Learning for experiment tracking and model management *(Preferred)*</li><li>Basic experience with data preparation, cleaning, transformation, and exploratory data analysis using Python</li><li>Familiarity with version control using Git and basic software development practices including code reviews and testing</li><li>Basic understanding of cloud platforms (Azure, AWS, or GCP) and awareness of cloud-based AI/ML services *(Preferred)*</li><li>Familiarity with containerization concepts (Docker) and CI/CD basics *(Preferred)*</li><li>Awareness of responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security practices relevant to ML development</li><li>Any familiarity with pharmaceutical business processes or GxP compliance in a technology context is a plus *(Preferred)*</li></ul>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking a detail-oriented QA analyst with 3–5 years of experience in software quality assurance across mobile applications, web platforms, and CMS-driven digital experiences. The ideal candidate will be responsible for validating functionality, UI/UX consistency, responsive behavior, accessibility, and content quality across enterprise digital products. This role combines functional testing, cross-device validation, content QA, and defect management, with strong collaboration across development, design, content, QA, and product teams in an Agile/Scrum environment.</p>
<h4>Role responsibilities</h4>
<p><strong>Test planning & test case design</strong><br>
Review business requirements, user stories, acceptance criteria, and design specifications. Create and maintain:</p>
<ul>
<li>Test plans</li>
<li>Test cases</li>
<li>Test scenarios</li>
<li>Regression suites</li>
<li>Edge-case validation scenarios</li>
</ul>
<p>Ensure proper test coverage across functional, UI, content, accessibility, and integration requirements.</p>
<p><strong>Mobile application testing</strong><br>
Perform functional and UI testing on iOS and Android applications across multiple devices, OS versions, and screen sizes. Validate:</p>
<ul>
<li>Navigation flows</li>
<li>Responsive layouts</li>
<li>Platform-specific behaviors</li>
<li>Offline behavior</li>
<li>Push notifications</li>
<li>Deep linking</li>
<li>App lifecycle scenarios</li>
</ul>
<p>Test native, hybrid, and cross-platform mobile applications.</p>
<p><strong>Web application testing</strong><br>
Execute functional, regression, exploratory, and responsive testing on websites and web applications. Validate consistent behavior across:</p>
<ul>
<li>Desktop</li>
<li>Tablet</li>
<li>Mobile breakpoints</li>
</ul>
<p>Perform cross-browser testing on:</p>
<ul>
<li>Chrome</li>
<li>Safari</li>
<li>Firefox</li>
<li>Edge</li>
</ul>
<p><strong>Content QA & CMS validation</strong><br>
Review CMS-authored content and pages for:</p>
<ul>
<li>Content accuracy</li>
<li>Formatting consistency</li>
<li>Brand compliance</li>
<li>Editorial standards</li>
<li>Broken links</li>
<li>Image/video rendering</li>
<li>Metadata</li>
<li>Alt text</li>
<li>URL structures</li>
</ul>
<p>Perform multilingual and RTL (Arabic) content QA where applicable. Validate authored content within AEM or comparable CMS environments.</p>
<p><strong>UI/UX validation</strong><br>
Compare implemented screens and pages against Figma or approved design files. Identify and report:</p>
<ul>
<li>Spacing inconsistencies</li>
<li>Typography mismatches</li>
<li>Layout defects</li>
<li>Responsive issues</li>
<li>Visual alignment problems</li>
</ul>
<p>Ensure high visual and interaction quality across platforms.</p>
<p><strong>Cross-device & cross-browser testing</strong><br>
Validate functionality and appearance across multiple browsers and devices using:</p>
<ul>
<li>Physical devices</li>
<li>Emulators/simulators</li>
<li>Cloud testing platforms such as BrowserStack or Sauce Labs</li>
</ul>
<p>Verify responsive rendering and device-specific behaviors.</p>
<p><strong>Accessibility testing</strong><br>
Perform accessibility validation aligned with WCAG 2.1 AA standards. Validate:</p>
<ul>
<li>Keyboard navigation</li>
<li>Color contrast</li>
<li>Alt text</li>
<li>Semantic structure</li>
<li>Screen reader compatibility</li>
<li>Focus states</li>
</ul>
<p>Use accessibility testing tools to identify and document issues.</p>
<p><strong>Defect management</strong><br>
Log clear and reproducible defects using JIRA, ServiceNow, or similar tools. Include:</p>
<ul>
<li>Reproduction steps</li>
<li>Expected vs actual results</li>
<li>Screenshots/videos</li>
<li>Environment details</li>
<li>Device/browser information</li>
</ul>
<p>Track defects through resolution, retesting, and closure.</p>
<p><strong>Regression & release testing</strong><br>
Execute regression test suites for every release cycle. Support:</p>
<ul>
<li>Smoke testing</li>
<li>Sanity testing</li>
<li>UAT validation</li>
<li>Production verification</li>
</ul>
<p>Coordinate release sign-offs with stakeholders and project teams.</p>
<p><strong>API & integration testing</strong><br>
Perform basic API testing using Postman or similar tools. Validate:</p>
<ul>
<li>API responses</li>
<li>Status codes</li>
<li>Data integrity</li>
<li>Error handling</li>
<li>Backend integration behavior</li>
</ul>
<p><strong>Collaboration</strong><br>
Work closely with developers, designers, content authors, product owners, and QA team members in Agile/Scrum environments. Participate in:</p>
<ul>
<li>Sprint planning</li>
<li>Backlog refinement</li>
<li>Daily standups</li>
<li>Retrospectives</li>
</ul>
<p><strong>Continuous improvement</strong><br>
Identify gaps in test coverage and QA processes. Contribute to QA documentation, checklists, and testing standards. Stay current with QA methodologies, accessibility standards, and testing tools.</p>
<h4>Requirements</h4>
<p>3–5 years of experience in software quality assurance and testing.</p>
<p>Hands-on experience testing both mobile applications and web applications.</p>
<p>Experience performing content QA on CMS-authored websites.</p>
<p>Familiarity with Adobe Experience Manager (AEM) or comparable CMS platforms such as:</p>
<ul>
<li>Sitecore</li>
<li>Optimizely</li>
<li>WordPress</li>
<li>Contentful</li>
</ul>
<p>Experience working within Agile/Scrum delivery teams.</p>
<h4>Core technical requirements</h4>
<p><strong>Mobile testing</strong><br>
Experience testing applications on:</p>
<ul>
<li>iOS</li>
<li>Android</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>Native apps</li>
<li>Flutter</li>
<li>React Native</li>
<li>Hybrid applications</li>
</ul>
<p>Experience using:</p>
<ul>
<li>Physical devices</li>
<li>Simulators</li>
<li>Emulators</li>
</ul>
<p>Understanding of mobile-specific behaviors such as:</p>
<ul>
<li>Permissions</li>
<li>Notifications</li>
<li>Deep links</li>
<li>Offline states</li>
<li>App lifecycle handling</li>
</ul>
<p>Familiarity with TestFlight, Firebase App Distribution, or similar tools.</p>
<p><strong>Web testing</strong><br>
Strong experience with:</p>
<ul>
<li>Functional testing</li>
<li>Regression testing</li>
<li>Exploratory testing</li>
<li>Cross-browser testing</li>
<li>Responsive testing</li>
</ul>
<p>Familiarity with browser developer tools for:</p>
<ul>
<li>DOM inspection</li>
<li>Console debugging</li>
<li>Network analysis</li>
</ul>
<p>Experience using BrowserStack, Sauce Labs, or similar cloud testing platforms.</p>
<p><strong>Content & CMS testing</strong><br>
Experience validating:</p>
<ul>
<li>CMS-authored pages</li>
<li>Metadata</li>
<li>Alt text</li>
<li>Structured URLs</li>
<li>Structured data</li>
<li>Media rendering</li>
<li>Redirects</li>
</ul>
<p>Familiarity with multilingual and RTL content validation.</p>
<p>Basic familiarity with AEM authoring environments or similar CMS platforms.</p>
<p><strong>Accessibility, quality & standards</strong><br>
Working knowledge of WCAG 2.1 AA accessibility standards.</p>
<p>Familiarity with accessibility tools such as:</p>
<ul>
<li>axe DevTools</li>
<li>WAVE</li>
<li>Lighthouse</li>
</ul>
<p>Understanding of:</p>
<ul>
<li>SEO fundamentals</li>
<li>Metadata validation</li>
<li>Canonical tags</li>
<li>Structured data</li>
</ul>
<p>Awareness of Core Web Vitals and page performance behavior.</p>
<p><strong>Tools & collaboration</strong><br>
Experience with:</p>
<ul>
<li>JIRA</li>
<li>ServiceNow</li>
<li>Zephyr</li>
<li>TestRail</li>
<li>Confluence</li>
<li>SharePoint</li>
<li>API testing using Postman or similar tools</li>
<li>Basic Git knowledge for accessing documentation and test artifacts</li>
</ul>
<p>Strong written and verbal communication skills.</p>
<h4>Nice to have</h4>
<p>Experience with automation testing tools/frameworks such as:</p>
<ul>
<li>Selenium</li>
<li>Cypress</li>
<li>Playwright</li>
<li>Appium</li>
<li>XCUITest</li>
<li>Espresso</li>
</ul>
<p>Familiarity with performance testing tools:</p>
<ul>
<li>JMeter</li>
<li>k6</li>
<li>Lighthouse</li>
</ul>
<p>Experience validating:</p>
<ul>
<li>Adobe Analytics</li>
<li>Google Analytics</li>
<li>Tealium</li>
<li>Adobe Target implementations</li>
</ul>
<p>ISTQB or equivalent QA certification.</p>
<p>Experience with CI/CD pipelines and automated test integrations.</p>
<p>Arabic language reading ability for RTL content QA.</p>
<h4>Soft skills</h4>
<ul>
<li>Exceptional attention to detail and visual accuracy</li>
<li>Strong analytical and problem-solving abilities</li>
<li>Clear and concise communication skills</li>
<li>Ability to manage multiple testing workstreams and deadlines</li>
<li>Structured and methodical approach to testing and documentation</li>
<li>Strong collaboration and teamwork mindset</li>
</ul>
<h4>Education</h4>
<p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field — or equivalent practical experience.</p></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking a detail-oriented QA analyst with 3–5 years of experience in software quality assurance across mobile applications, web platforms, and CMS-driven digital experiences. The ideal candidate will be responsible for validating functionality, UI/UX consistency, responsive behavior, accessibility, and content quality across enterprise digital products. This role combines functional testing, cross-device validation, content QA, and defect management, with strong collaboration across development, design, content, QA, and product teams in an Agile/Scrum environment.</p>
<h4>Role responsibilities</h4>
<p><strong>Test planning & test case design</strong><br>
Review business requirements, user stories, acceptance criteria, and design specifications. Create and maintain:</p>
<ul>
<li>Test plans</li>
<li>Test cases</li>
<li>Test scenarios</li>
<li>Regression suites</li>
<li>Edge-case validation scenarios</li>
</ul>
<p>Ensure proper test coverage across functional, UI, content, accessibility, and integration requirements.</p>
<p><strong>Mobile application testing</strong><br>
Perform functional and UI testing on iOS and Android applications across multiple devices, OS versions, and screen sizes. Validate:</p>
<ul>
<li>Navigation flows</li>
<li>Responsive layouts</li>
<li>Platform-specific behaviors</li>
<li>Offline behavior</li>
<li>Push notifications</li>
<li>Deep linking</li>
<li>App lifecycle scenarios</li>
</ul>
<p>Test native, hybrid, and cross-platform mobile applications.</p>
<p><strong>Web application testing</strong><br>
Execute functional, regression, exploratory, and responsive testing on websites and web applications. Validate consistent behavior across:</p>
<ul>
<li>Desktop</li>
<li>Tablet</li>
<li>Mobile breakpoints</li>
</ul>
<p>Perform cross-browser testing on:</p>
<ul>
<li>Chrome</li>
<li>Safari</li>
<li>Firefox</li>
<li>Edge</li>
</ul>
<p><strong>Content QA & CMS validation</strong><br>
Review CMS-authored content and pages for:</p>
<ul>
<li>Content accuracy</li>
<li>Formatting consistency</li>
<li>Brand compliance</li>
<li>Editorial standards</li>
<li>Broken links</li>
<li>Image/video rendering</li>
<li>Metadata</li>
<li>Alt text</li>
<li>URL structures</li>
</ul>
<p>Perform multilingual and RTL (Arabic) content QA where applicable. Validate authored content within AEM or comparable CMS environments.</p>
<p><strong>UI/UX validation</strong><br>
Compare implemented screens and pages against Figma or approved design files. Identify and report:</p>
<ul>
<li>Spacing inconsistencies</li>
<li>Typography mismatches</li>
<li>Layout defects</li>
<li>Responsive issues</li>
<li>Visual alignment problems</li>
</ul>
<p>Ensure high visual and interaction quality across platforms.</p>
<p><strong>Cross-device & cross-browser testing</strong><br>
Validate functionality and appearance across multiple browsers and devices using:</p>
<ul>
<li>Physical devices</li>
<li>Emulators/simulators</li>
<li>Cloud testing platforms such as BrowserStack or Sauce Labs</li>
</ul>
<p>Verify responsive rendering and device-specific behaviors.</p>
<p><strong>Accessibility testing</strong><br>
Perform accessibility validation aligned with WCAG 2.1 AA standards. Validate:</p>
<ul>
<li>Keyboard navigation</li>
<li>Color contrast</li>
<li>Alt text</li>
<li>Semantic structure</li>
<li>Screen reader compatibility</li>
<li>Focus states</li>
</ul>
<p>Use accessibility testing tools to identify and document issues.</p>
<p><strong>Defect management</strong><br>
Log clear and reproducible defects using JIRA, ServiceNow, or similar tools. Include:</p>
<ul>
<li>Reproduction steps</li>
<li>Expected vs actual results</li>
<li>Screenshots/videos</li>
<li>Environment details</li>
<li>Device/browser information</li>
</ul>
<p>Track defects through resolution, retesting, and closure.</p>
<p><strong>Regression & release testing</strong><br>
Execute regression test suites for every release cycle. Support:</p>
<ul>
<li>Smoke testing</li>
<li>Sanity testing</li>
<li>UAT validation</li>
<li>Production verification</li>
</ul>
<p>Coordinate release sign-offs with stakeholders and project teams.</p>
<p><strong>API & integration testing</strong><br>
Perform basic API testing using Postman or similar tools. Validate:</p>
<ul>
<li>API responses</li>
<li>Status codes</li>
<li>Data integrity</li>
<li>Error handling</li>
<li>Backend integration behavior</li>
</ul>
<p><strong>Collaboration</strong><br>
Work closely with developers, designers, content authors, product owners, and QA team members in Agile/Scrum environments. Participate in:</p>
<ul>
<li>Sprint planning</li>
<li>Backlog refinement</li>
<li>Daily standups</li>
<li>Retrospectives</li>
</ul>
<p><strong>Continuous improvement</strong><br>
Identify gaps in test coverage and QA processes. Contribute to QA documentation, checklists, and testing standards. Stay current with QA methodologies, accessibility standards, and testing tools.</p>
<h4>Requirements</h4>
<p>3–5 years of experience in software quality assurance and testing.</p>
<p>Hands-on experience testing both mobile applications and web applications.</p>
<p>Experience performing content QA on CMS-authored websites.</p>
<p>Familiarity with Adobe Experience Manager (AEM) or comparable CMS platforms such as:</p>
<ul>
<li>Sitecore</li>
<li>Optimizely</li>
<li>WordPress</li>
<li>Contentful</li>
</ul>
<p>Experience working within Agile/Scrum delivery teams.</p>
<h4>Core technical requirements</h4>
<p><strong>Mobile testing</strong><br>
Experience testing applications on:</p>
<ul>
<li>iOS</li>
<li>Android</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>Native apps</li>
<li>Flutter</li>
<li>React Native</li>
<li>Hybrid applications</li>
</ul>
<p>Experience using:</p>
<ul>
<li>Physical devices</li>
<li>Simulators</li>
<li>Emulators</li>
</ul>
<p>Understanding of mobile-specific behaviors such as:</p>
<ul>
<li>Permissions</li>
<li>Notifications</li>
<li>Deep links</li>
<li>Offline states</li>
<li>App lifecycle handling</li>
</ul>
<p>Familiarity with TestFlight, Firebase App Distribution, or similar tools.</p>
<p><strong>Web testing</strong><br>
Strong experience with:</p>
<ul>
<li>Functional testing</li>
<li>Regression testing</li>
<li>Exploratory testing</li>
<li>Cross-browser testing</li>
<li>Responsive testing</li>
</ul>
<p>Familiarity with browser developer tools for:</p>
<ul>
<li>DOM inspection</li>
<li>Console debugging</li>
<li>Network analysis</li>
</ul>
<p>Experience using BrowserStack, Sauce Labs, or similar cloud testing platforms.</p>
<p><strong>Content & CMS testing</strong><br>
Experience validating:</p>
<ul>
<li>CMS-authored pages</li>
<li>Metadata</li>
<li>Alt text</li>
<li>Structured URLs</li>
<li>Structured data</li>
<li>Media rendering</li>
<li>Redirects</li>
</ul>
<p>Familiarity with multilingual and RTL content validation.</p>
<p>Basic familiarity with AEM authoring environments or similar CMS platforms.</p>
<p><strong>Accessibility, quality & standards</strong><br>
Working knowledge of WCAG 2.1 AA accessibility standards.</p>
<p>Familiarity with accessibility tools such as:</p>
<ul>
<li>axe DevTools</li>
<li>WAVE</li>
<li>Lighthouse</li>
</ul>
<p>Understanding of:</p>
<ul>
<li>SEO fundamentals</li>
<li>Metadata validation</li>
<li>Canonical tags</li>
<li>Structured data</li>
</ul>
<p>Awareness of Core Web Vitals and page performance behavior.</p>
<p><strong>Tools & collaboration</strong><br>
Experience with:</p>
<ul>
<li>JIRA</li>
<li>ServiceNow</li>
<li>Zephyr</li>
<li>TestRail</li>
<li>Confluence</li>
<li>SharePoint</li>
<li>API testing using Postman or similar tools</li>
<li>Basic Git knowledge for accessing documentation and test artifacts</li>
</ul>
<p>Strong written and verbal communication skills.</p>
<h4>Nice to have</h4>
<p>Experience with automation testing tools/frameworks such as:</p>
<ul>
<li>Selenium</li>
<li>Cypress</li>
<li>Playwright</li>
<li>Appium</li>
<li>XCUITest</li>
<li>Espresso</li>
</ul>
<p>Familiarity with performance testing tools:</p>
<ul>
<li>JMeter</li>
<li>k6</li>
<li>Lighthouse</li>
</ul>
<p>Experience validating:</p>
<ul>
<li>Adobe Analytics</li>
<li>Google Analytics</li>
<li>Tealium</li>
<li>Adobe Target implementations</li>
</ul>
<p>ISTQB or equivalent QA certification.</p>
<p>Experience with CI/CD pipelines and automated test integrations.</p>
<p>Arabic language reading ability for RTL content QA.</p>
<h4>Soft skills</h4>
<ul>
<li>Exceptional attention to detail and visual accuracy</li>
<li>Strong analytical and problem-solving abilities</li>
<li>Clear and concise communication skills</li>
<li>Ability to manage multiple testing workstreams and deadlines</li>
<li>Structured and methodical approach to testing and documentation</li>
<li>Strong collaboration and teamwork mindset</li>
</ul>
<h4>Education</h4>
<p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field — or equivalent practical experience.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>BACKGROUND The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. The Middle East, North Africa and Ukraine (MENAU) region includes seven Country Programs with more than 1200 full time employees. The Regional Safety and Security Coordinator (RSSC) supports the Regional Safety and Security Director to strengthen security risk management across the MENAU region. The RSSC will be engaged in providing strategic advise, operational support and capacity-building to enhance the safety and security of the IRC s programs, staff and assets. The RSSC works closely with the Country Programs, Regional Leadership and Headquarters to enhance systems, drive innovation and promote a culture of informed risk management.</p><p>RESPONSIBILITIES</p><p>Security Risk Management</p><ul><li>Oversee and validate compliance with the IRC s minimum standards for physical security across all existing and proposed program sites, offices, guest houses, warehouses and other contracted premises through site visits and reviewing assessments conducted by the Country Programs.</li><li>As requested, support the Country Programs to update Standard Operating Procedures and Contingency Plans ensuring consistency and contextual relevance.</li><li>Identify cross-country gaps and develop standardized tools, templates and guidance which can be implemented across the region.</li><li>Drive improvements in IRC security systems, tools and methodologies in coordination with Country, Regional and Global stakeholders.</li><li>Identify emerging threats and critical vulnerabilities across the region and recommend mitigation measures.</li><li>Strengthen data-driven security risk management across the region.</li><li>Support the responsible adoption of AI and innovate approaches to enhance security risk management and contextual analysis.</li><li>Represent the Regional Safety and Security Director in internal and external engagements as requested.</li><li>Deploy periodically to Country Programs for surge support, gap coverage and high-profile visits.</li><li>Act as a strategic thought partner to the Regional Safety and Security Director on regional risk trends, prioritization and resource allocation.</li></ul><p>Context Monitoring and Reporting</p><ul><li>Produce a regional daily situation report integrating inputs from Country Programs, analysis vendors, open-source monitoring and AI.</li><li>Lead the development and an annual regional security report including risk analysis, incident trends, successes, challenges and forward-looking priorities.</li><li>Monitor the overall quality of incident reports filed on the IRC s online reporting system and provide guidance to Country Programs on how to improve the timeliness and accuracy of the reporting.</li><li>Ensure that users in the MENAU region have the appropriate access rights to the IRC s online reporting system and regularly update the list of users.</li><li>Serve as a regional focal point for system functionality and access management issues for the IRC s online reporting system and follow-up as needed with Headquarters.</li><li>Conduct an annual analysis of reported security incidents to identify key trends and actionable insights to improve overall security risk management.</li><li>On a quarterly basis, ensure Country Programs submit required information online to assess compliance with the IRC s Security Minimum Standards. Once the submissions are completed, conduct analysis on the compliance results and share with the Regional Safety and Security Director (RSSD) with insights on key successes, challenges and support needs across the region.</li></ul><p>Learning and Development</p><ul><li>Support Country Programs to develop annual security learning and development plans aligned with operational risks.</li><li>Identify capacity gaps and design targeted training solutions tailored to the country and regional needs.</li><li>Deliver regional and country-level trainings, including Training of Trainers. Please note that you will need to achieve IRC s rigorous internal certification requirements before delivering trainings.</li><li>Deploy to Country Programs to support trainings and ensure the quality of delivery.</li><li>Liaise with the Global Learning and Development team to ensure that trainings in the MENAU region are compliant with IRC s standards.</li></ul><p>KEY WORKING RELATIONSHIPS</p><p>Position Reports To: Regional Safety & Security Director</p><p>Position Directly Supervises: None</p><p>Internal: Country Security Leads, Global Safety & Security Unit</p><p>External: Peer humanitarian agencies, security forums and training providers</p><p>JOB REQUIREMENTS</p><ul><li>Minimum experience of six years in safety and security risk management in humanitarian or high-risk environments.</li><li>Demonstrated experience working across multiple countries. Experience in MENAU region preferred.</li><li>Proven ability to operate at both strategic and operational levels.</li><li>Experience in training design and delivery in multiple contexts.</li><li>Ability to process large amounts of information and deliver impactful briefings and actionable insights.</li><li>Strong analytical skills with experience in security data analysis and reporting systems.</li><li>Excellent written and verbal communication skills.</li><li>Ability to build strong partnerships across diverse teams and stakeholders.</li><li>Ability to influence key stakeholders without formal authority.</li><li>Ability to deliver timely, high-quality results in high-pressure environments.</li><li>Ability to manage a varied workload with, at times, competing priorities and consistently meet deadlines.</li><li>Demonstrated experience in identifying and implementing creative solutions, including the use of technology and AI.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum experience of six years in safety and security risk management in humanitarian or high-risk environments.</li><li>Demonstrated experience working across multiple countries. Experience in MENAU region preferred.</li><li>Proven ability to operate at both strategic and operational levels.</li><li>Experience in training design and delivery in multiple contexts.</li><li>Ability to process large amounts of information and deliver impactful briefings and actionable insights.</li><li>Strong analytical skills with experience in security data analysis and reporting systems.</li><li>Excellent written and verbal communication skills.</li><li>Ability to build strong partnerships across diverse teams and stakeholders.</li><li>Ability to influence key stakeholders without formal authority.</li><li>Ability to deliver timely, high-quality results in high-pressure environments.</li><li>Ability to manage a varied workload with, at times, competing priorities and consistently meet deadlines.</li><li>Demonstrated experience in identifying and implementing creative solutions, including the use of technology and AI.</li><li>Travel: Willingness and ability to deploy to field locations within the MENAU region on short notice.</li><li>Language: Fluency in written and spoken English. Arabic preferred.</li></ul><p></p></section>