Embedded Systems Engineer Jobs in Jordan
2781 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>Supports the director of recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area. OR</li>
<li>2-year degree from an accredited university in health education, physical education, hotel and restaurant management, or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Supporting recreation operations</strong></p>
<ul>
<li>Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li>
<li>Monitors quality, standards and meets the expectations of the customers on a daily basis.</li>
<li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li>
<li>Schedules events, programs, and activities, as well as the work of others.</li>
<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li>
<li>Supports the management of outside vendors including water sports and scuba.</li>
<li>Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</li>
<li>Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).</li>
<li>Manages group activities including sand painting, bonfires, and team building events.</li>
<li>Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.</li>
</ul>
<p><strong>Providing and ensuring exceptional customer service</strong></p>
<ul>
<li>Serves as a role model to demonstrate appropriate behaviors.</li>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li>
<li>Participates in the performance appraisal system process, giving feedback when needed.</li>
<li>Coordinates training activities for employees in department.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating or issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify or adjust billing. Compile and review daily reports, logs, contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention or Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment or Open Door Policy process. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers or POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: At least 1 year of supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p>
<p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Company description</h4>
<p>At Etihad, every interaction is an opportunity to inspire our guests and showcase the world-class hospitality that sets us apart. In this role, you will have the opportunity to influence service excellence, develop talent, and contribute to delivering extraordinary experiences for guests across our global network.</p>
<h4>Job description</h4>
<p>As a customer service officer, you will play a key role in delivering the exceptional service that defines the Etihad experience. Acting as a subject matter expert within our premium contact centre, you will support the team in creating seamless and memorable journeys for our most valued guests. Through coaching, operational leadership, and service excellence, you will help uphold Etihad's premium brand promise while driving high performance, customer satisfaction, and continuous improvement.</p>
<h4>Accountabilities</h4>
<ul>
<li>Serve as the primary escalation point for complex, sensitive, or high-value guest interactions, providing effective resolutions while safeguarding the premium guest experience.</li>
<li>Support and mentor premium guest relations agents by delivering ongoing coaching, guidance, and feedback to ensure consistently exceptional service quality, communication standards, and brand representation.</li>
<li>Monitor operational performance and support the management of queues, service levels, productivity, and adherence to ensure a seamless and efficient guest experience.</li>
<li>Personally manage priority guest requests, VIP interactions, and time-critical situations with professionalism, empathy, and discretion.</li>
<li>Collaborate closely with internal stakeholders, including concierge, chauffeur services, airport operations, and other key business units, to deliver a connected and end-to-end premium travel experience.</li>
<li>Analyse performance data, customer feedback, and operational trends to identify opportunities for improvement and recommend actions that enhance service delivery and guest satisfaction.</li>
<li>Support the onboarding and continuous development of team members by sharing expertise, best practices, and updates on products, policies, fares, and service enhancements.</li>
<li>Ensure data integrity across all systems while maintaining full compliance with company policies, quality standards, security requirements, and data protection regulations.</li>
<li>Contribute to the evolution of the premium contact centre by supporting process enhancements, service innovations, knowledge management updates, and customer experience initiatives.</li>
<li>Act as deputy to the premium contact centre supervisor when required, providing leadership support and ensuring operational continuity in a dynamic environment.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>High school certificate required; diploma or bachelor's degree is an advantage.</li>
<li>Previous experience in a contact centre, customer service, hospitality, aviation, or travel environment is essential.</li>
<li>Proven ability to deliver exceptional customer experiences while handling a high volume of enquiries in a fast-paced environment.</li>
<li>Experience supporting premium, VIP, or high-value customers is highly desirable.</li>
<li>Strong communication skills and a passion for providing world-class service.</li>
</ul>
<h4>Additional information</h4>
<p>We are looking for individuals who are passionate about creating memorable guest experiences and thrive in a customer-focused environment. You bring a positive attitude, strong problem-solving skills, and a commitment to delivering service excellence in every interaction, while embodying the values and hospitality that define the Etihad brand.</p>
<p>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.</p>
<h4>Recruitment fraud alert</h4>
<p>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video or telephone before any formal offer. If you are asked for money, please treat it as fraudulent.</p></p><p></p>
<p>Proudly voted a Great Place to Work , we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionizing the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies. We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big! Meet the team! The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team. As a Customer Success Executive, you will be responsible for ensuring our clients have the best experience possible throughout their journey with Unifonic. You will serve as the main point of contact for customers, building strong, long-lasting relationships while understanding their business needs and helping them maximize the value of our solutions. At Unifonic, our dynamic and energetic Customer Success team works closely with clients to drive adoption, deliver exceptional service, and support them in achieving their business goals. If you're passionate about customer success, enjoy solving problems, and thrive in a fast-paced, ever-evolving environment, you'll fit right in. Help us shape the future of communication by:</p><p><strong>Desired Candidate Profile</strong></p><h2>What you ll bring:</h2><ul><li>+2 years of experience in a customer-facing role such as customer success, account management, customer support, or client services.</li><li>Experience with SaaS, CPaaS, or other tech/consumption-based products is a plus.</li><li>Basic understanding of SaaS business models and genuine interest in learning how enterprise customers derive value from technology platforms.</li><li>Ability to build rapport and trust with customer stakeholders, including day-to-day users and team leads.</li><li>Comfortable working with, or eager to learn, Success Plans and success metrics to track customer outcomes.</li><li>Strong communication skills, both written and verbal, with the ability to explain technical or product concepts clearly.</li><li>Self-motivated, curious, and a strong team player who thrives in a fast-paced environment.</li><li>Organized and detail-oriented, with a customer-first mindset and a track record of following through on commitments.</li></ul><h2>Craft and Toolkit:</h2><ul><li>SaaS & Customer Success</li><li>CRM Systems</li><li>Customer Onboarding & Product Adoption</li><li>Customer Health & Success Metrics</li><li>Data Analysis & Reporting</li><li>Conversational AI & CPaaS (basic knowledge)</li><li>QBRs & Customer Reviews</li><li>Churn Prevention & Account Growth</li><li>Technical Product Communication</li><li>Cross-functional Collaboration</li></ul><h2>Character Traits:</h2><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<p><h4>Position summary</h4>
<p>Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager or supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards.</p>
<p>Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><strong>Finance Transformation Associate Manager</strong></p><p>PMO-Oriented | Full Finance Domain Expertise</p><p>Department: Finance Transformation</p><p>Reports To: Ass. Dir Finance transfomation</p><p>Location: AMMAN</p><p>Employment: Full-Time</p><p><strong>Role Overview</strong></p><p>We are seeking a highly experienced Finance Transformation Associate Manager with a strong PMO orientation to lead and orchestrate complex, multi-workstream finance modernization initiatives across the enterprise. This role combines deep functional knowledge across the full spectrum of finance domains with structured program management discipline to drive measurable outcomes in process optimization, technology enablement, and operating model redesign.</p><p>The ideal candidate will act as the central orchestrator between finance leadership, IT, external partners, and business stakeholders, ensuring that transformation programs are delivered on time, within budget, and in alignment with strategic objectives.</p><p><strong>Key Responsibilities</strong></p><p><strong>Program & Project Management (PMO)</strong></p><ul><li>Lead end-to-end planning, execution, and governance of finance transformation programs, including milestone tracking, dependency management, risk mitigation, and steering committee reporting</li><li>Establish and maintain PMO frameworks, templates, dashboards, and logs to ensure transparency and accountability across all workstreams</li><li>Manage cross-functional project teams, including internal resources, system integrators, and third-party vendors</li><li>Drive stage-gate governance and ensure alignment with enterprise portfolio management standards</li><li>Prepare and present executive-level status reports, business cases, and investment proposals</li></ul><p><strong>Finance Domain Leadership</strong></p><ul><li>Serve as the subject matter expert across all core finance functions: Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), Financial Planning & Analysis (FP&A), Treasury & Cash Management, Tax, and Internal Controls</li><li>Lead process assessment, gap analysis, and future-state design for finance operations, leveraging industry best practices and benchmarking data</li><li>Define and prioritize transformation use cases across finance, mapping them to technology enablers such as ERP modernization, RPA, AI/ML, and advanced analytics</li><li>Champion the adoption of shared services, Centers of Excellence, and global process ownership models</li></ul><p><strong>Technology & Systems Enablement</strong></p><ul><li>Partner with IT and solution architects to evaluate, select, and implement finance technology platforms</li><li>Oversee system integration efforts, data migration strategies, and UAT cycles for finance modules</li><li>Drive the finance AI and automation roadmap, including intelligent document processing, predictive analytics, and agentic finance workflows</li></ul><p><strong>Change Management & Stakeholder Engagement</strong></p><ul><li>Design and execute change management strategies to ensure adoption of new processes, tools, and ways of working across finance teams globally</li><li>Facilitate workshops, training sessions, and communication plans tailored to diverse stakeholder groups</li><li>Build trusted relationships with senior finance leaders, regional controllers, and business unit heads</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications</strong></p><ul><li>Bachelor s degree in Finance, Accounting, Business Administration, or related field; MBA or Master s degree strongly preferred</li><li>10+ years of progressive experience in finance transformation, finance operations, or management consulting with a Big 4 or top-tier firm</li><li>Demonstrated expertise across multiple finance domains: P2P, O2C, R2R, FP&A, Treasury, Tax, and Internal Controls</li><li>5+ years of hands-on project/program management experience,</li><li>Proven track record of delivering large-scale, multi-region finance transformation programs</li><li>Strong experience with enterprise finance platforms: SAP</li><li>Excellent command of PMO tools and methodologies: MS Project, Smartsheet, or equivalent</li><li>Exceptional communication, presentation, and executive stakeholder management skills</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Experience in the pharmaceutical, life sciences, or regulated industry sectors</li><li>Exposure to AI/ML applications in finance (e.g., intelligent automation, NLP-based document processing, predictive forecasting)</li><li>CPA, CMA, ACCA, or equivalent</li><li>Multilingual capability</li></ul>
<p><h4>Position summary</h4>
<p>Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: Technical, trade, or vocational school degree.</li>
<li>Related work experience: At least 2 years of related work experience.</li>
<li>Supervisory experience: At least 2 years of supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<p><h4>Position summary</h4>
<p>Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment.</p>
<p>Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.</p>
<p>Report work-related accidents or other injuries immediately upon occurrence to manager or supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security or safety personnel. Follow property-specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).</p>
<p>Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects).</p>
<p>Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li>
<li><strong>Related work experience:</strong> No related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.</p>
<p>With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy.</p>
<p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p>
<p>JW creates</p><p></p>
<p><h4>Position summary</h4>
<p>Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> Technical, trade, or vocational school degree.</li>
<li><strong>Related work experience:</strong> At least 2 years of related work experience.</li>
<li><strong>Supervisory experience:</strong> At least 2 years of supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>Unblocking of Customer Support driven issues Investigate issues and provide root cause analysis Validating issues against product requirements Research issues through code, documentation and interviewing knowledge and stakeholders Creating action items from customer raised issues Providing workarounds to Customer Support driven issues Reporting bugs and product suggestions to product management team Reporting documentation improvement requests to technical writing Continuously contributing to the troubleshooting guide and improving internal knowledge documentation Propose infrastructure and system/software configuration changes to address production issues. Contributing to the incident report Escalate to proper teams in a timeframe that respect our service level agreements What You Will Do Unblocking of Customer Support driven issues Investigate issues and provide root cause analysis Validating issues against product requirements Research issues through code, documentation and interviewing knowledge and stakeholders Creating action items from customer raised issues Providing workarounds to Customer Support driven issues Reporting bugs and product suggestions to product management team Reporting documentation improvement requests to technical writing Continuously contributing to the troubleshooting guide and improving internal knowledge documentation Propose infrastructure and system/software configuration changes to address production issues. Contributing to the incident report Escalate to proper teams in a timeframe that respect our service level agreements</p><p><strong>Desired Candidate Profile</strong></p><p>Technical Skills Experience in supporting a .Net based web application. Ability to identify complex issues by debugging the application and by analyzing traces and logs and escalating it to L3 team. Experience in writing T-SQL Queries, Stored Procedures, Functions etc. to investigate and fix issues. Experience in creating Scripts using PowerShell to automate recurring/scheduled tasks and/or facilitate handoff. Experience in Server-side languages like C#, NET Core, an open-source web development framework | .NET is an added advantage. Be proficient with JIRA to assign requests to other support/dev teams, track or follow up on requests. Effectively time management and Prioritization skills in order to meet high level of service. Understanding of Software Architectures and API Designs. Understanding of Distributed Systems Designs Understanding of SDLC (Software development Life Cycle) Understanding of Software Quality best practices Understanding of System administration and networking Soft Skills You are hardworking and eagerly embrace the challenge of solving problems, both with software and soft skills. You are resourceful, flexible and self-accountable and persevere in the face of obstacles. You are an articulate communicator, proficient in both verbal and written English/language and enjoy crafting clear and concise messages to customers. You are curious about technology and software and learning how our customers use our product. You are a standout teammate who believes that the whole is greater than the sum of all parts. You are empathetic and enjoy teaching customers at all levels of technical proficiency. You are self-aware and are open to adapting to changing environments. You follow through on your commitments, and request help when needed. Candidate Requirements You are hardworking and eagerly embrace the challenge of solving problems, both with software and soft skills. You are resourceful, flexible and self-accountable and persevere in the face of obstacles. You are an articulate communicator, proficient in both verbal and written English/language and enjoy crafting clear and concise messages to customers. You are curious about technology and software and learning how our customers use our product. You are empathetic and enjoy teaching customers at all levels of technical proficiency. You are self-aware and are open to adapting to changing environments. You follow through on your commitments, and request help when needed</p>
<p><h4>Responsibilities</h4>
<p>Receives the accounts within the portfolio under their responsibility and the nature of the transaction according to the decision of the EWS Committee, for the purpose of starting to manage the relationship with clients referred by the concerned committee.</p>
<p>Monitors and manages the accounts for which a decision has been made by the EWS Committee, including all accounts (commercial, companies, and large corporations) that have been transferred to the Credit Processing Unit, and takes/follows up on the necessary corrective actions for these accounts.</p>
<p>Manages the relationship with clients, conducts field visits, prepares visit reports and cash flow reports in coordination with all relevant departments such as Business Development, Credit Review, and Legal Department whenever necessary, reviews all terms, agreements, and contracts, and revises the account plans, CVI, and risk ratings according to the direct supervisor's instructions.</p>
<p>Performs an audit of the early warning indicators for clients listed on the early warning lists, develops an action plan and timeline, and follows up on correcting the indicators that led to the inclusion of these accounts (account restructuring and enhancing guarantees) to help accelerate the return of the account to normal status within the Business Development departments or transfer it to Credit and Legal follow-up departments as per specified periods.</p>
<p>Modifies account coding in the banking system for purposes such as changing account manager/profitability, etc.</p>
<p>Examines client compliance with issued administrative decisions and all financial and non-financial conditions and commitments. In case of breach, submits memorandums to decision-makers that enhance the bank’s position regarding guarantees, pricing, and imposing all fees and commissions resulting from clients’ failure to meet all conditions and requirements outlined in the administrative decisions.</p>
<p>Prepares periodic reports to the EWS Committee, including updates on progress in the action plan, detailing the determinants and commitments related to studying the removal of accounts listed within the Credit Processing Unit and their return to the business portfolio or direct transfer to the legal department.</p>
<p>Serves as an original/alternate member within the business continuity plan and emergency teams assigned to him/her, executing all required tasks according to the plan to minimize crisis impacts and resume operations as quickly as possible.</p>
<h4>Requirements</h4>
<ul>
<li>University degree in Administrative Sciences, Banking, or any related field.</li>
<li>Practical experience of no less than five (5) years in various banking functions, including three (3) years in credit facilities.</li>
<li>Good knowledge of English.</li>
<li>Good knowledge of policies and procedures governing work and their updates (internal and external).</li>
<li>Ability to analyze clients’ financial data, study the client’s financial position, and make credit decisions based on that information.</li>
<li>Full knowledge of the services and products offered by the bank.</li>
<li>Knowledge of technical and legal aspects related to various credit facilities provided by the bank.</li>
<li>Practical and technical knowledge of laws related to corporate finance, documentation and verification, corporate law, bankruptcy, insolvency, and liquidation.</li>
<li>Knowledge of the banking market, different market sectors, and existing economic conditions within the market scope.</li>
<li>Knowledge of the instructions, laws, and regulations of the Central Bank of Jordan.</li>
<li>Communication skills.</li>
<li>Proficiency in computer use and dealing with different applied systems.</li>
<li>Planning and organizational skills.</li>
<li>Analytical and problem-solving skills.</li>
<li>Negotiation and persuasion skills.</li>
<li>Ability to handle work pressure.</li>
</ul></p><p></p>
<p><h4>Responsibilities</h4>
<p>Receives the accounts within the portfolio under their responsibility and the nature of the transaction according to the decision of the EWS Committee, for the purpose of starting to manage the relationship with clients referred by the concerned committee.</p>
<p>Monitors and manages the accounts for which a decision has been made by the EWS Committee, including all accounts (commercial, companies, and large corporations) that have been transferred to the Credit Processing Unit, and takes/follows up on the necessary corrective actions for these accounts.</p>
<p>Manages the relationship with clients, conducts field visits, prepares visit reports and cash flow reports in coordination with all relevant departments such as Business Development, Credit Review, and Legal Department whenever necessary, reviews all terms, agreements, and contracts, and revises the account plans, CVI, and risk ratings according to the direct supervisor's instructions.</p>
<p>Performs an audit of the early warning indicators for clients listed on the early warning lists, develops an action plan and timeline, and follows up on correcting the indicators that led to the inclusion of these accounts (account restructuring and enhancing guarantees) to help accelerate the return of the account to normal status within the Business Development departments or transfer it to Credit and Legal follow-up departments as per specified periods.</p>
<p>Modifies account coding in the banking system for purposes such as changing account manager/profitability, etc.</p>
<p>Examines client compliance with issued administrative decisions and all financial and non-financial conditions and commitments. In case of breach, submits memorandums to decision-makers that enhance the bank’s position regarding guarantees, pricing, and imposing all fees and commissions resulting from clients’ failure to meet all conditions and requirements outlined in the administrative decisions.</p>
<p>Prepares periodic reports to the EWS Committee, including updates on progress in the action plan, detailing the determinants and commitments related to studying the removal of accounts listed within the Credit Processing Unit and their return to the business portfolio or direct transfer to the legal department.</p>
<p>Serves as an original/alternate member within the business continuity plan and emergency teams assigned to him/her, executing all required tasks according to the plan to minimize crisis impacts and resume operations as quickly as possible.</p>
<h4>Requirements</h4>
<ul>
<li>University degree in Administrative Sciences, Banking, or any related field.</li>
<li>Practical experience of no less than five (5) years in various banking functions, including three (3) years in credit facilities.</li>
<li>Good knowledge of English.</li>
<li>Good knowledge of policies and procedures governing work and their updates (internal and external).</li>
<li>Ability to analyze clients’ financial data, study the client’s financial position, and make credit decisions based on that information.</li>
<li>Full knowledge of the services and products offered by the bank.</li>
<li>Knowledge of technical and legal aspects related to various credit facilities provided by the bank.</li>
<li>Practical and technical knowledge of laws related to corporate finance, documentation and verification, corporate law, bankruptcy, insolvency, and liquidation.</li>
<li>Knowledge of the banking market, different market sectors, and existing economic conditions within the market scope.</li>
<li>Knowledge of the instructions, laws, and regulations of the Central Bank of Jordan.</li>
<li>Communication skills.</li>
<li>Proficiency in computer use and dealing with different applied systems.</li>
<li>Planning and organizational skills.</li>
<li>Analytical and problem-solving skills.</li>
<li>Negotiation and persuasion skills.</li>
<li>Ability to handle work pressure.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span style="font-size: 11px;">The Job in a Nutshell</span></p><p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p><p>What Will You Do</p><p>Employee Lifecycle</p><ul><li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts, and amendments.</li><li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li><li>Administer employee status changes, handling promotions, transfers, and related documentation.</li><li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li><li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li></ul><p>Payroll & HRIS Management</p><ul><li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li><li>Own the administration of employee benefits programs, with specific responsibility for Medical/Health Insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li><li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li><li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li></ul><p>Compliance & Legal Adherence</p><ul><li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li><li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li><li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li><li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li><li>Maintain meticulous records for all compliance-related activities.</li></ul><p>Policy Development & Process Improvement</p><ul><li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li><li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li><li>Document and standardize all operational processes and workflows.</li></ul><p>Employee Engagement & Support</p><ul><li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li><li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li><li>Foster a culture of trust and transparency through clear and compassionate communication</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li><li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li><li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li><li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li><li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li><li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li><li>Excellent communication and stakeholder management skills.</li><li>strong interpersonal and communication skills</li><li>Detail-oriented with strong organizational abilities</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Cybersecurity Consultant is responsible for delivering cybersecurity advisory, governance, risk, and compliance services across enterprise, government, and critical infrastructure customers throughout the MENA region. Operating within ZainTECH s Cybersecurity Advisory Services practice, the role helps organizations assess, strengthen, and mature their cybersecurity posture through strategic consulting engagements aligned with industry best practices, regulatory requirements, and business objectives. This role assess security maturity, identify gaps, develop cybersecurity roadmaps, and provide actionable recommendations that enhance resilience and reduce organizational risk. The role plays a key part in expanding ZainTECH s cybersecurity advisory capabilities while supporting opportunities that may transition into recurring managed security services.</p><p>Responsibilities:</p><ul><li>Cybersecurity Advisory & Consulting<ul><li>Lead and deliver cybersecurity consulting engagements across a broad range of industries and customer environments.</li><li>Provide strategic advisory services covering Cybersecurity strategy, Governance frameworks, Risk management, Compliance programs and Security transformation initiatives</li><li>Assess customer cybersecurity capabilities and provide recommendations aligned with business and regulatory requirements.</li><li>Support organizations in developing cybersecurity operating models and governance structures.</li></ul></li><li>Security Assessments & Gap Analysis<ul><li>Conduct cybersecurity maturity assessments against recognized standards and frameworks including ISO/IEC 27001, NIST Cybersecurity Framework (NIST CSF),CIS Critical Security Controls and Applicable regional cybersecurity regulations</li><li>Perform Gap assessments, Risk assessments, Control effectiveness reviews and Compliance assessments</li><li>Identify security weaknesses, process gaps, and governance deficiencies.</li><li>Develop prioritized remediation roadmaps aligned with organizational objectives.</li></ul></li><li>Governance, Risk & Compliance (GRC)<ul><li>Advise customers on the design and implementation of cybersecurity governance frameworks.</li><li>Support the development of Security policies, Standards, Procedures and Control frameworks</li><li>Facilitate cybersecurity risk management activities and risk workshops.</li><li>Assist customers with compliance readiness and regulatory alignment initiatives.</li><li>Provide recommendations for improving organizational security governance and oversight.</li></ul></li><li>Security Architecture & Control Advisory<ul><li>Review existing security controls and architecture designs.</li><li>Provide risk-based recommendations covering Identity and Access Management, Network Security, Endpoint Security, Cloud Security, Data Protection and Security Monitoring</li><li>Ensure recommendations are practical, scalable, and aligned with customer business requirements.</li><li>Support cybersecurity transformation and modernization programs.</li></ul></li><li>Client Engagement & Stakeholder Management<ul><li>Act as a trusted cybersecurity advisor to customer stakeholders.</li><li>Facilitate workshops, interviews, and assessment activities.</li><li>Present findings and recommendations to Executive leadership, Technology teams, Risk and compliance functions and Regulatory stakeholders</li><li>Build strong relationships with customer teams and maintain high levels of client satisfaction.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in information technology or a related field.</li><li>Minimum 5 years of hands-on cybersecurity experience, with a track record of advisory or consulting delivery.</li><li>At least one valid NCSC-approved professional certification like (CISSP, CISM (Certified Information Security Manager), ISO/IEC 27001 Lead Implementer / Lead Auditor, or CISA , or another equivalent certification in the same field that is approved by the NCSC and published on its official website.</li><li>Working command of ISO/IEC 27001, NIST CSF, and applicable Jordanian and regional regulatory requirements.</li><li>Excellent written and verbal communication in English and Arabic, with the ability to present to executive and regulatory stakeholders.</li><li>Advanced degree (Master's or higher) in cybersecurity, information systems, or a related discipline is preferable.</li><li>Multiple certifications across governance, risk, and audit (for example holding more than one of CISSP, CISM, CISA, ISO 27001 LI/LA) is preferable.</li><li>Prior experience in a consultancy, system integrator, or telco-affiliated security practice serving regulated sectors is preferable.</li></ul><p></p></section>
Chief Accountant (Specialized in Billing & Revenues) Client of Aroma City Group
Accounting, Finance & Banking
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Our client is a leading large company in the field of Healthcare and Medical Equipment. We are seeking a highly analytical and experienced Chief Accountant specializing in Billing and Revenues to join their dynamic finance team in Amman, Jordan. Reporting directly to the Finance Director, the successful candidate will oversee complex financial data, ensure revenue integrity, and manage high-volume transactional workflows.</p><p>Main Tasks & Responsibilities</p><ul><li>Revenue Recognition: Oversee and validate all revenue recognition processes, ensuring strict compliance with IFRS and company policies.</li><li>Billing & Invoicing: Manage the end-to-end billing cycle, verifying accuracy across high-volume healthcare and medical equipment transactions.</li><li>Reconciliations: Perform complex monthly reconciliations of accounts receivable, revenue accounts, and sub-ledgers against the general ledger.</li><li>Financial Reporting: Prepare accurate and timely revenue reports, variance analyses, and financial statements for management review.</li><li>Internal Controls: Maintain and optimize robust internal controls over the billing ecosystem to mitigate financial risks and discrepancies.</li><li>Audit Support: Lead the preparation for internal and external audits regarding revenue assurance and billing cycles.</li><li>Cross-Functional Collaboration: Partner with operations and sales teams to streamline invoicing workflows and resolve complex billing discrepancies efficiently.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor s degree in Accounting or Finance. A CMA certification is a strong asset.</li><li>Experience: 8+ years of progressive accounting experience, specifically handling high-volume transactions (e.g., healthcare, retail, or fast-paced multinational environments).</li><li>Systems: Strong proficiency in Oracle ERP is highly preferred.</li><li>Languages: Fluent in both Arabic and English (written and spoken).</li><li>Skills: Exceptional communication skills, sharp analytical mindset, and ability to manage tight deadlines.</li><li>Availability: Immediate joiners or candidates with a maximum of a 30-day notice period are preferred.</li><li>Location/Eligibility: Based inside Jordan (Amman).</li><li>Work Schedule: 5 working days per week.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develop and implement effective recruitment processes in collaboration with the HR and Recruitment team</p><p>Collaborate with hiring managers to identify job requirements and draft detailed job descriptions</p><p>Screen resumes and applications and conduct initial phone screenings to create a shortlist of qualified candidates</p><p>Schedule and coordinate interviews with the hiring managers and other stakeholders</p><p>Track and analyze recruiting metrics (eg. Time to hire, source of hire) to optimize the recruitment process and provide regular updates to HR Director, EMEA</p><p>Foster long-lasting relationships with potential candidates for future job openings</p><p>Keep abreast of trends and innovative recruiting techniques</p><p>Partner with Marketing to promote our Company culture and technical opportunities on social media, at career fairs and through online communities.</p><p>Energetic with strong interpersonal skills; team player.</p><p>Excellent English oral and written communication skill; proficient in use of, Word and Excel</p><p>Effective negotiation skills.</p><p>Ability to handle sensitive and confidential information appropriately</p><p>Experience with various interview formats, including phone screening calls, in-person interviews, and group video interviews</p><p>Ability to work with multiple stakeholders in a fast-paced organization</p><p>Strong organizational and time-management skills</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor’s degree in Human Resources, Business Administration or related field.</li><li>Proven experience as a recruiter, either in-house or at a staffing agency.</li><li>Proficiency in social media, resume databases, and professional networks (Linkedin, job boards etc)</li><li>Strong understanding of full-cycle recruitment processes and candidate selection methods.</li><li>Minimum of 2-4 years experience (internships, co-op programs or part time roles in recruitment or Human Resources are considered).</li><li>Experience within a technical industry or a technical role is advantageous.</li><li>Basic understanding of technical roles eg. Software Engineering, Data Science, Database Engineering, Systems Administrator and similar roles.</li><li>Experience of UK/USA and Europe recruiting</li></ul><p></p></section>