Embedded Systems Engineer Jobs in Jordan
2802 Jobs Found
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>Our Food & Beverage Server role:</h4>
<p>Our Food & Beverage Server creates exceptional dining experiences by delivering attentive, personalized service and expertly presenting our food and beverage offerings. You will anticipate guests' needs, provide knowledgeable menu recommendations, and ensure every interaction reflects the highest standards of hospitality.</p>
<h4>What you will do:</h4>
<li>Deliver an exceptional dining experience by expertly presenting food and beverage menu items, describing their ingredients, origins, flavors, and preparation methods.</li>
<li>Enter guest orders, including special requests or dietary requirements, into the hotel's point-of-sale (POS) system and coordinate with the culinary team to ensure timely service.</li>
<li>Verify completed orders for accuracy and deliver food and beverages promptly while maintaining quality and presentation standards.</li>
<li>Anticipate guests' needs, monitor satisfaction throughout the dining experience, provide thoughtful recommendations, and respond promptly and professionally to guest requests or concerns.</li>
<li>Accurately prepare and process guest checks, including cash, credit card, complimentary, and void transactions, in accordance with hotel procedures.</li>
<li>Set up, maintain, and break down dining tables, buffets, and food stations while ensuring cleanliness and presentation standards are consistently met.</li>
<li>Maintain a clean, organized, and safe work environment while collaborating professionally with colleagues and supervisors.</li>
<h4>What you bring:</h4>
<li>High school diploma or equivalent.</li>
<li>Minimum of 2 years of experience in a restaurant, luxury hotel, or upscale dining environment.</li>
<li>Strong food and beverage knowledge with a passion for delivering exceptional guest experiences.</li>
<li>Excellent verbal communication skills in both Arabic and English.</li>
<li>Strong attention to detail and the ability to multitask in a fast-paced environment.</li>
<li>Flexibility to work a rotating schedule, including mornings, evenings, weekends, and public holidays.</li>
<h4>What we offer:</h4>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Excellent training and career development opportunities.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<h4>Schedule & hours:</h4>
<p>Full time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <p><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p> </p> <p> </p> <p> <i>The ATL operates within Autodesk s Sales Evolution framework, partnering closely with Account Executives (AE/AR) to drive pipeline progression, deal velocity, and long-term customer value.</i> </p> <p> </p> <p> <i>Success in this role is measured by the ability to prioritise effectively, orchestrate technical engagements at scale, influence deal outcomes, and drive repeatable, high-impact technical strategies across accounts.</i> </p> <p> </p> <p> <u> <b>Main Responsibilities:</b> </u> </p> <p> <b>Technical Strategy & Account Alignment:</b> </p> <ul> <li> <p>Own the technical strategy across assigned territory accounts</p> </li> <li> <p>Align Autodesk solutions to customer business outcomes, challenges, and priorities</p> </li> <li> <p>Translate discovery insights into clear technical approaches and engagement plans</p> </li> <li> <p>Balance depth vs. scale-ensuring the right level of technical investment per opportunity</p> </li> </ul> <p> </p> <p> <b>Opportunity Orchestration & Execution:</b> </p> <ul> <li> <p>Act as the central coordination point for all technical engagement within opportunities</p> </li> <li> <p>Determine which technical specialists (TSS/partners) to engage, when, and at what depth</p> </li> <li> <p>Guide opportunity progression through structured technical validation and alignment</p> </li> <li> <p>Ensure consistency in messaging, approach, and solution positioning across engagements</p> </li> </ul> <p> </p> <p> <b>Discovery Leadership & Value Framing:</b> </p> <ul> <li> <p>Lead or shape discovery for strategic and high-impact opportunities</p> </li> <li> <p>Ensure discovery connects customer pain points to measurable business outcomes</p> </li> <li> <p>Leverage tools such as Value Management Platform (VMP) and Customer Outcome Proposals (COP) to articulate ROI and solution value</p> </li> <li> <p>Elevate conversations from product to workflow, platform, and business transformation</p> </li> </ul> <p> </p> <p> <b>Commercial & Deal Support:</b> </p> <ul> <li> <p>Partner with AE/AR to shape deal strategy and technical win themes</p> </li> <li> <p>Identify expansion, cross-sell, and upsell opportunities through technical insight</p> </li> <li> <p>Support deal progression through clarity, risk mitigation, and stakeholder alignment</p> </li> <li> <p>Contribute to forecast confidence through structured technical qualification</p> </li> </ul> <p> </p> <p> <b>Customer Engagement & Executive Influence:</b> </p> <ul> <li> <p>Engage with customer stakeholders across technical and business levels</p> </li> <li> <p>Act as a trusted advisor for digital transformation, platform adoption, and workflow optimisation</p> </li> <li> <p>Influence customer decision-making through structured, outcome-driven conversations</p> </li> <li> <p>Support executive-level discussions for strategic accounts where required</p> </li> </ul> <p> </p> <p> <b>Technical Leadership & Enablement:</b> </p> <ul> <li> <p>Provide direction and guidance to Technical Specialists (TSS) and partners</p> </li> <li> <p>Drive consistency through reuse of proven patterns, playbooks, and assets</p> </li> <li> <p>Enable sellers and partners with clear technical narratives and engagement approaches</p> </li> <li> <p>Mentor team members and contribute to capability uplift across the region</p> </li> </ul> <p> </p> <p> <b>Regional Execution & Operating Model Adoption:</b> </p> <ul> <li> <p>Champion the AE/AR ATL TSS engagement model</p> </li> <li> <p>Drive adoption of structured workflows, discovery approaches, and technical standards</p> </li> <li> <p>Capture and share learnings to improve repeatability and scalability</p> </li> <li> <p>Provide feedback to leadership on gaps, opportunities, and field insights</p> </li> <li> <p>Contribute to the ongoing success and cohesion of the regional Technical Sales team</p> </li> </ul> <p> </p> <p> <u> <b>Minimum Qualifications:</b> </u> </p> <ul> <li> <p> <b>7-10+ years of experience in technical sales, solution consulting, or similar customer-facing roles</b> </p> </li> <li> <p> <b>Strong understanding of AEC workflows across design, coordination, and construction</b> </p> </li> <li> <p> <b>Familiarity with Autodesk ecosystem including:</b> </p> <ul> <li> <p> <b>Revit, Navisworks, Civil 3D</b> </p> </li> <li> <p> <b>Autodesk Construction Cloud (Docs, Build, BIM Collaborate Pro)</b> </p> </li> <li> <p> <b>Autodesk Platform Services (APS / Forge)</b> </p> </li> </ul> </li> <li> <p>Experience positioning integrated, end-to-end workflows and platform strategies</p> </li> <li> <p>Strong ability to connect technical solutions to business outcomes</p> </li> <li> <p>Demonstrated ability to coordinate and influence cross-functional teams</p> </li> <li> <p>Strong communication, stakeholder management, and strategic thinking skills</p> </li> </ul> <p> </p> <p> <u> <b>Preferred Qualifications:</b> </u> </p> <ul> <li> <p>Experience operating in an orchestration or overlay technical role</p> </li> <li> <p>Familiarity with value-selling methodologies and ROI-based positioning</p> </li> <li> <p>Experience working in hybrid (direct + partner-led) sales environments</p> </li> <li> <p>Exposure to enterprise customers and digital transformation initiatives</p> </li> <li> <p>Experience mentoring or leading technical teams</p> </li> </ul> <p> </p> <p><br></p></div></section>
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<br>Company Description<br><br><p><strong>About Orient Express</strong></p><br><p>Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine- dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express.</p><br><br>Job Description<br><br><ul><li> Should have comprehensive and up to date knowledge of all the outlets unique selling points, features, amenities, services and policies and those of the competition.</li><li>Identify and target potential market opportunities to expand the business.</li><li>Negotiate and finalize contracts with clients.</li><li>Work closely with the Sales & Revenue Department as the point of contact for all F&B related bookings and enquiries, in close coordination with the Outlet Managers to promote special events and occasions.</li><li>Achieve all individual Hotel Food & Beverage sales targets in your area by maintaining and creating a close relationship with customers.</li><li>Generate new and maintain existing customer relationships through various sales activities and create awareness of the hotel outlets and facilities through face-to-face sales calls, telephone calls, entertainment, site inspections etc., to ensure complete coverage of own portfolio of accounts and achieve set targets and maximum possible productivity.</li><li>Ensure that all incoming requests are addressed within 24 hours in order to avoid customer complaints and loss of business.</li><li>Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues in order to avoid internal or external complaints.</li><li>Closely monitor the accounts revenue and business production of own business portfolio and maintain an up to date “Account & Contact Database” in the property management system as well as maintain end of month production reports.</li><li>Update the hotel on the negotiation/progress of every event and use the technology available for communication and client correspondence.</li><li>Provide feedback to the Director of Food & Beverage on changing market conditions, review direct competition and conduct regular research to identify new selling strategies.</li><li>Participate in any Training and Development programs as recommended by the senior management.</li><li>Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment.</li><li>Conduct site inspections with prospective and existing clients.</li><li>Prepare weekly, monthly, quarterly and annual reports as required. Assist with compilation of competitive intelligence information.</li><li>Other tasks as assigned.</li></ul><br>Qualifications<br><br><ul><li>o possess minimum a hospitality degree or similar; Commerce, Sales and Marketing, Business Administration or any relevant courses.</li><li>Minimum two years post graduate work experience in a similar position.</li><li>Have a minimum of 2-3 years' experience in sales in U.A.E. market, experience in the Food & Beverages sectors would be an advantage.</li><li>Fluency in English is essential.</li><li>Proficient in MS Office applications/Excel and PowerPoint.</li><li>Energetic, Passionate and Self-Motivated.</li><li>Able to determine and prioritize tasks under minimum supervision.</li><li>Proficiency in CRM software and data analysis tools.</li></ul><br>Additional Information<br><br><ul><li>A competitive salary package</li><li>ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide.</li><li>Learning & development: Opportunity to develop your talent and grow within your property and across the world! </li></ul> </div>
<h2 class="h5">Job description</h2>
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<span>Join One of the Fastest-Growing Online Education Companies in the World At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.<br> Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries.<br> To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.<br> Now we're looking for driven, ambitious Sales Representatives who thrive on helping people change their lives through education while earning exceptional commissions along the way.<br> If you're passionate about sales, love meaningful conversations, and want to sell a product that genuinely impacts people's careers, we'd love to meet you.<br> Why This Role Is Different At ELVTR, you'll work exclusively with warm, qualified leads who have already expressed interest and scheduled a call with you.<br> Your role is simple: understand their goals, guide them to the right program, and help them take the next step in their professional journey.<br> This is a high-ticket sales role with significant earning potential for top performers.<br> You'll Love This Role If You: Enjoy consultative selling and building genuine relationships Are motivated by ambitious goals and uncapped earning potential Thrive in a fast-paced, high-performance environment Take ownership of your results and consistently strive to improve Believe education can change lives Enjoy working alongside talented, supportive teammates What You'll Do Conduct sales consultations with warm, pre-qualified leads Help prospective students identify the best educational path for their career goals Close high-ticket program enrollments through consultative selling Maintain accurate records in our CRM system Consistently meet and exceed sales targets Collaborate closely with Marketing, Admissions, and Student Success teams Share customer insights and feedback to help improve our programs and sales processes What We Offer Competitive Compensation: Attractive base compensation, Performance-based bonuses, Significant earning potential for top performer Learn and Grow: Free access to ELVTR courses, Ongoing professional development opportunities, Career growth in a rapidly expanding global company Remote-First Culture: Work from a location where you're most productive, Flexible and supportive environment, Collaborative international team Health & Wellbeing: Gym membership reimbursement, Mental health support, Generous paid vacation allowance Why Join ELVTR?<br> Make an Impact: Every conversation you have can help someone transform their career, increase their earning potential, and achieve goals they once thought were out of reach.<br> Grow Your Career: We believe in promoting from within.<br> Many of our leaders began their journey in individual contributor roles and advanced through performance, dedication, and leadership.<br> Join a Winning Team: You'll work with talented professionals who are passionate about education, growth, and delivering exceptional experiences to our students.<br> Ready to Elevate Your Sales Career?<br> If you're looking for more than just another sales job—if you want to join a mission-driven company, work with warm leads, earn based on your performance, and help professionals transform their futures—we'd love to hear from you.<br> Apply today and become part of ELVTR's next chapter of growth.<br> ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.<br> What We're Looking For Proven success in sales, preferably high-ticket or consultative sales Outstanding English communication skills (written and spoken) Strong relationship-building and objection-handling abilities Comfort working with modern sales tools and CRM platforms Excellent time-management and organizational skills Self-motivation and a results-driven mindset Bachelor's degree is a plus but not required for exceptional candidates</span> </div>
<h2 class="h5">Job description</h2>
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<span>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.<br> Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.<br> Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.<br> Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.<br> Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.<br> Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.<br> Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.<br> Participate in incident, problem, and change management processes in accordance with ITIL best practices.<br> Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.<br> Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.<br> Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.<br> Support business users by providing guidance, training, and timely communication during incidents and service disruptions.<br> Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 2–5 years of experience in application support, IT operations, or a similar technical support role.<br> Experience supporting banking, financial services, or enterprise applications is preferred.<br> Familiarity with service management frameworks such as ITIL.<br></span> </div>
<p><h4>Description</h4>
<p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.</p>
<p>Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.</p>
<p>Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.</p>
<p>Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.</p>
<p>Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.</p>
<p>Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.</p>
<p>Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.</p>
<p>Participate in incident, problem, and change management processes in accordance with ITIL best practices.</p>
<p>Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.</p>
<p>Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.</p>
<p>Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.</p>
<p>Support business users by providing guidance, training, and timely communication during incidents and service disruptions.</p>
<p>Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p>
<h4>Requirements</h4>
<p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, or a related field.</p>
<p><strong>2-5 years</strong> of experience in application support, IT operations, or a similar technical support role.</p>
<p>Experience supporting banking, financial services, or enterprise applications is preferred.</p>
<p>Familiarity with service management frameworks such as ITIL.</p></p><p></p>
<p><h4>Description</h4>
<p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.</p>
<p>Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.</p>
<p>Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.</p>
<p>Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.</p>
<p>Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.</p>
<p>Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.</p>
<p>Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.</p>
<p>Participate in incident, problem, and change management processes in accordance with ITIL best practices.</p>
<p>Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.</p>
<p>Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.</p>
<p>Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.</p>
<p>Support business users by providing guidance, training, and timely communication during incidents and service disruptions.</p>
<p>Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p>
<h4>Requirements</h4>
<p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, or a related field.</p>
<p><strong>2-5 years</strong> of experience in application support, IT operations, or a similar technical support role.</p>
<p>Experience supporting banking, financial services, or enterprise applications is preferred.</p>
<p>Familiarity with service management frameworks such as ITIL.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests. Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary. Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations. Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities. Perform application deployment and configuration activities across development, testing, and production environments under established change procedures. Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues. Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles. Participate in incident, problem, and change management processes in accordance with ITIL best practices. Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities. Monitor logs and system alerts, escalating critical issues to senior support staff and management as required. Ensure compliance with internal policies, security standards, audit requirements, and banking regulations. Support business users by providing guidance, training, and timely communication during incidents and service disruptions. Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>2 5 years of experience in application support, IT operations, or a similar technical support role.</li><li>Experience supporting banking, financial services, or enterprise applications is preferred.</li><li>Familiarity with service management frameworks such as ITIL.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.<br> Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.<br> Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.<br> Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.<br> Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.<br> Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.<br> Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.<br> Participate in incident, problem, and change management processes in accordance with ITIL best practices.<br> Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.<br> Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.<br> Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.<br> Support business users by providing guidance, training, and timely communication during incidents and service disruptions.<br> Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 2–5 years of experience in application support, IT operations, or a similar technical support role.<br> Experience supporting banking, financial services, or enterprise applications is preferred.<br> Familiarity with service management frameworks such as ITIL.<br></span> </div>
<h2 class="h5">Job description</h2>
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Org. Setting and Reporting<br>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator, support countries in the achievement of their development priorities and the attainment of the SDGs. The position is located in the United Nations Resident Coordination Office (RCO) in Amman, Jordan. Under the direct supervision of the Head of Office and guidance of the RC and in full confidentiality, the Executive Assistant ensures effective and efficient functioning of the RC Front-Office, overall management of the RC's schedule and logistical requirements, maintenance of protocol procedures, management of information flow, and follow-up on deadlines and commitments made.<br> Responsibilities<br>Within delegated authority, the Executive Assistant will be responsible for the following duties: 1. ENSURE EFFECTIVE AND EFFICIENT FUNCTIONING OF THE RC FRONT OFFICE: • Maintain the Resident Coordinator’s calendar and representation schedule, arrange appointments and meetings of the RC, coordinates logistical and protocol arrangements for official functions, liaises with diplomatic missions, government counterparts and UN entities; ensure compliance with UN and host country protocol requirements, and act as an interpreter and/or take minutes of meetings when required. • Coordinate high-quality briefing materials for the RC for appointments, meetings, events, and missions and ensure that all correspondence and documents submitted to the RC are according to UN norms and standards, including directives. Coordinate comments on behalf of RC for signature and action/follow-up when required. • Draft key correspondence, including notes to files, minutes of meetings and Note Verbales, and provide translation for official correspondence. • Manage RC travel and missions, prepare travel requests, ensure flight bookings and provision of logistics information, and follow up on trip reports and travel claims. • Maintain contact lists of high-level partners, UN Agencies, and Diplomatic Corps. • Assist in organizing official events: travel (booking flights, request for security clearance, arrangements at airport, etc.) for local and high-level visitors as required. • In collaboration with the RCO team, prepare and maintain checklists and templates for relevant processes (high-level visits, meetings preparation, etc). • Provide all similar services and support to RC. 2. PROVIDE ADMINISTRATIVE AND COMMUNICATIONS SUPPORT TO THE OFFICE: • Maintain the filing system (in Microsoft Teams/SharePoint), ensuring the safekeeping of confidential materials. Use of automated filing system. • Screen RC incoming calls and correspondence. • Support the organization and communication of various coordination meetings, including UNCT meetings. • Participate in the organization of official UN Days, public events, joint UN events and provide secretariat and administrative support to the UNCT. • Follow up on deadlines, commitments made, actions taken and coordination of collection and submission of the reports to RC. • Support the Head of Office on engagement with external partners, preparation of and follow-up on events/high-level missions/official engagements and management of administrative processes. • Assists with visualizations and updating information material such as web pages or brochures. 3. GENERAL ADMINISTRATION: • Act as an alternate to the RCO Administrative Assistant when required to support RCO in day-to-day administrative tasks as required, including contract administration, office time management, budget and finance, and human resource management. • Coordinate the activities of the RC driver. • Provide support to the RC in matters such as documentation, visas, travel arrangements, house and school search, etc. • Provide support to the office on protocol matters and liaise with related departments in UN entities and in the Government • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Ensures that requirements and background information used for data analysis are documented. • Performs other relevant duties as assigned.<br> Competencies<br>PROFESSIONALISM: Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.<br> Education<br>Completion of a High school diploma or equivalent is required. Bachelor's or Advanced University Degree in Business Administration, Office Management, Communication or related fields would be an advantage.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of seven (7) years of experience in executive assistance, administrative support or front office functions at senior management level is required. The minimum years of relevant experience is reduced by two (2) years for candidates who possess a first level University degree. Demonstrated experience in supporting senior officials or executive offices, including protocol arrangements is required. Demonstrated experience in organizing meetings, missions and high-level events, including coordination with internal and external stakeholders is required. Work experience with the United Nations, international organization, diplomatic mission or government institution is desirable. One(1) year or more of experience in data analytics or related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment, such as a written test, which will be followed by a competency-based interview by phone/Teleconference (MS Teams) or in-person where possible.<br> Special Notice<br>This is a Temporary Job Opening. Appointment against this position is for a duration of Three Hundred and Sixty-Four (364) days, a limited duration and does not carry any expectancy, legal or otherwise, of renewal. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. Online applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. ease resubmit the application, if necessary. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><span><span>We
are looking for a<b> Human Resources coordinator </b>to join our dynamic team. </span></span></p><br><p><span><span>Do
you have a leadership personality and experience in HR field? </span></span></p><br><p><span><span>This
is your chance to be part of our success story! </span></span></p><br><p><span><span> One</span></span></p><br><p><b><span><span> Main
Responsibilities :</span></span></b><br></p><br><p><span><span><span>ü</span></span></span><span><span>Develop the HR strategic
plan and align it with the company’s overall objectives.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Design and implement
compensation and benefits policies that ensure fairness, competitiveness, and
financial sustainability.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Review promotion plans and
succession planning for critical positions to ensure continuity and talent
sustainability.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Develop and update internal
HR policies and procedures in compliance with governmental regulations.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Supervise the preparation
and execution of the HR budget, including payroll, recruitment, training, and
other organizational activities.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Lead initiatives to improve
the work environment and develop employee engagement and motivation programs
that enhance productivity and job satisfaction.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Represent the HR department
before governmental and regulatory authorities regarding labor issues and
inspections.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Additional tasks to be
discussed during the interview. </span></span></p><br><br><span>Requirements<span><span>One of the leading Food Industries in Jordan looking to hire <br></span></span><br><span><span><b><u>"Human
Resources Manager" in Amman </u></b> with the following qualification :</span></span><br></span><p><span><span><span>-</span></span></span><span><span><b>Bachelor's degree in Human
Resources, Business Administration, or a related field. </b></span></span></p><br><p><span><span>- <b>Minimum</b><b> of 3 years'
experience in an HR supervisory role, preferably within an industrial or FMCG
environment. </b></span></span></p><br><p><span><span>- Strong knowledge of Jordan
Labor Law and HR best practices. </span></span></p><br><p><span><span><span>-</span></span></span><span><span>Excellent communication,
problem-solving, and leadership skills. </span></span><br></p><br><span><span>-</span></span><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>The position is located in the Office of the Special Envoy of the Secretary General for Yemen (OSESGY). The incumbent will be based in Amman, Jordan and will report to the Chief of Unit, Procurement.<br> Responsibilities<br>Within the limits of delegated authority, the Contracts Management Officer will be responsible for performing the following duties: • Plans and manages all contractual aspects of a procurement project; • Establishes and maintain work programme and schedules for on-going contracts and newly planned ones. • Maintains effective relations with contractors and service providers. • Supports the development and implementation of operational plans, standard operating procedures (SOPs), initiatives and projects relating to contract compliance and performance management; • Supports the procurement process including providing input to statement of works/requirements (including articulation of performance standards and Key Performance Indicators), assist in the development of technical evaluation criteria and guidance during contract drafting. • Develops a quality assurance plan to provide a systematic method to evaluate services and products. • Participates in the development of contract risk assessments and risk management plans, including mitigating measures; • Develops contract compliance checklists and implementation plans. • Participates in the assessment of contractor performance, including advice and action to address instances of poor performance and/or non-compliance with contractual obligations. • Oversees the adherence to contractual agreements for material, equipment and production costs, performance requirements and delivery schedules by periodic and ad hoc checks. Recommends amendments and extensions of the contracts and advise affected parties on contractual rights and obligations. • Initiates contract close outs including identifying, documenting and disseminating best practices and lessons learned and securing the final contractor performance assessment. ensure the enforcement of UN contracts in consultation with the Supply Section, Contract Administration Unit at UNHQs, as appropriate, and liaising with other Departments on handling of claims and disputes, demanding specific performance, claiming against warranties, and other contractual remedies; • Supports the Procurement Unit in resolving within the terms and conditions of the contract of conflicts/performance issues arising in cases of poor performance or non-compliance with contractual obligation by either party to the contract; • Drafts relevant audit responses relevant to contract management in the mission or review any other audit responses that may have aspects purporting to the mission contract management; • Maintains electronic and hardcopy files and records to ensure proper accountability; • Implements work program; • Performs other related duties as required.<br> Competencies<br>Professionalism: Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.<br> Education<br>High School diploma or equivalent is required. A first-level university degree in combination with 5 (five) years of qualifying experience may be accepted.<br> Job - Specific Qualification<br>Technical training or vocational certificate in Procurement and/or Contracts Management is desirable. Certificate of completion of CIPS Procurement at level 4 is required. (Certificate of completion to be attached). <br> Work Experience<br>At least ten (10) years of progressively responsible experience in contract/quality administration is required. Experience with regards to supply and management is required. Experience providing services to or in a field operation of the United Nations Common System or a comparable international organization is desirable. A minimum of (10) ten years of progressively responsible experience in supply chain, contract management, and/or procurement of global service contracts or related field, with demonstrated expertise in drawdown, liquidation, closure activities is required. Working experience in ERP system such as SAP (UMOJA) is required. Experience in data analytics is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview or informal interview.<br> Special Notice<br>• This position is temporarily available for 364 days. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Organizational Background</b></p><p>Anera (American Near East Refugee Aid) is a non-political, non-religious international humanitarian and development organization that has worked for decades to address the development and relief needs of communities across the Middle East, including Palestine, Lebanon and Jordan. Anera delivers programs in education, health, economic development and emergency relief, working closely with local partners and communities.</p><p><br></p><p><b>Project Background</b></p><p>The Gaza Support Program provides critical humanitarian support to Palestinian patients and their accompanying family members who have been displaced from Gaza and are receiving specialized medical treatment in Jordan. The program operates across accommodation sites and partner hospitals in Amman, coordinating closely with the Jordan Hashemite Charity Organization (JHCO), partner medical facilities, and other service providers to ensure patients receive dignified, timely, and well-coordinated care across medical, psychosocial, and basic support components.</p><p>To strengthen the program's clinical coordination and case management capacity, Anera Jordan is seeking a consultant to serve as Medical Coordinator on a part-time basis for a period of six months.</p><p><br></p><p><b>Objective of the Consultancy</b></p><p>The objective of this consultancy is to provide specialized medical coordination and case management support to the Gaza Support Program, ensuring that all active patient cases are accurately tracked, clinically coordinated, and managed throughout their treatment journey in Jordan. The consultant will serve as the primary clinical liaison with JHCO and partner hospitals, maintain real-time case management records, and contribute to program reporting and documentation — enabling the program team to deliver effective, evidence-based, and dignified care to displaced Palestinian patients and their families.</p><p><br></p><p><b>Scope of Work</b></p><p><b>The consultant will be responsible for the following:</b></p><ul><li><b>Case Management & Patient Tracking</b>: To manage the full case management cycle for medical evacuation cases — including registration, profiling, documentation, referrals, treatment updates, and closure within the IM system (e.g., Activity Info) — while maintaining complete, accurate, and real-time case files and trackers, conducting periodic data quality checks, monitoring cost utilization against category ceilings, and escalating systemic issues or high-risk/urgent cases to the Project Manager in a timely manner.</li></ul><p><br></p><ul><li><b>Medical Coordination & Partner Liaison</b>: To serve as the day-to-day medical and clinical liaison with JHCO focal points and partner hospitals under the Project Manager's strategic oversight, including participating in and documenting clinical coordination meetings, supporting medical case conferences, and flagging non-medical support needs to the Project Officer without independently authorizing such services.</li></ul><p><br></p><ul><li><b>Patient & Family Support Coordination</b>: To conduct field visits and medical/psychosocial needs assessments and follow-up with patients and families, escalating protection, mental health, or welfare concerns in line with Anera's referral pathways, non-displacement policy, and safeguarding principles, and contributing clinical context to patient story documentation in accordance with Do No Harm principles.</li></ul><p><br></p><ul><li><b>Reporting, MEAL & Data Management</b>: To prepare structured monthly case management progress reports and contribute verified case data, narrative inputs, and clinical indicators to monthly, quarterly, and donor reports and MEAL dashboards, while maintaining strict confidentiality and data protection standards for all patient information.</li></ul><p><br></p><ul><li><b>Technical Support & Capacity Building</b>: To develop or update standardized clinical documentation tools, case templates, and SOPs for Project Manager approval, while providing technical guidance to Program Volunteers and contributing to team capacity building on case management, referral pathways, and documentation standards.</li></ul><p><br></p><p><b>Deliverables</b></p><ul><li>Update Medical evacuation tracker, generate case files for patients, and flag urgent cases that may exceed the funding cap. / Monthly, ongoing</li><li>Act as clinical liaison with JHCO and partner hospitals; attend coordination meetings and share MoMs. / Monthly, ongoing </li><li>Conduct regular patient follow-up visits, needs assessments, and escalate protection/safeguarding concerns. / Monthly, ongoing </li><li>Submit a report covering caseload status, risks, service gaps, and cost overview / By the 5th of each month</li><li>support beneficiary data management, support MEAL data inputs through data collection and reporting, and ensure accurate documentation and record-keeping. Months 1–2 (initial), Month 5 (final review)</li><li>Final report with caseload summary, outcomes, handover notes, and recommendations. / Last 5 working days</li></ul><p><br></p><p><b>Duration & Level of Effort</b></p><p>The consultant will work 15 days per month across the 5-month contract period (75 days total), operating from the Anera Jordan field office with regular field visits to hospitals, treatment facilities, and accommodation sites. Working days will be agreed with the Project Manager in advance on a monthly basis. The exact start date will be confirmed upon contracting.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Qualifications & Experience</b></p><ul><li>Bachelor's degree in Medicine, Public Health, Health Management, or a closely related field; advanced degree is an asset.</li><li>Minimum 3–5 years of relevant professional experience in case management, health coordination, or medical program support in a humanitarian or development context.</li><li>Demonstrated experience working with vulnerable populations including patients, refugees, or displaced persons; prior experience with medical evacuation programs or hospital coordination is a strong asset.</li><li>Strong data management and reporting skills; experience maintaining case trackers, beneficiary databases, or similar tools (Excel, Kobo, or similar) — this is a core requirement.</li><li>Familiarity with JHCO operational frameworks, Jordanian health system referral pathways, or MHPSS principles is highly desirable.</li><li>Strong organizational, coordination, and interpersonal skills; ability to work effectively across multiple partners in a fast-paced environment.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with data management platforms is an advantage.</li><li>Fluent Arabic and working proficiency in English (written and verbal).</li><li>Ability to handle sensitive, confidential information with professionalism, discretion, and cultural sensitivity.</li><li>Demonstrated ability to work independently, manage competing priorities, and deliver quality outputs within agreed timelines — as required of a consultancy engagement.</li></ul><p><br></p><p><b>Reporting & Supervision</b></p><p>The consultant will report to the Project Manager – Gaza Support Program, with oversight from the Deputy Director of Programs (DDP) at Anera Jordan. </p><p><br></p><p><b><span></span>Safeguarding & Code of Conduct</b></p><p>Given that the program serves vulnerable, war-affected children, the consultant must adhere at all times to Anera's Child Safeguarding Policy, Code of Conduct and Protection from Sexual Exploitation and Abuse (PSEA) standards. The selected consultant will be required to sign these policies prior to commencing work and may be subject to reference and background checks. Any safeguarding or child protection concern must be reported immediately to the Project Manager.</p><p><br></p><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We're looking for a proactive and detail-oriented Community Management Executive to become the voice behind one of the region's most active and engaging brands on social media.<br> This role goes beyond replying to comments.<br> You'll help build meaningful conversations, strengthen relationships with online communities, identify emerging trends, and ensure every interaction reflects the brand's personality and values.<br> You'll work closely with social media and client servicing teams to deliver a best-in-class community experience across multiple platforms.<br> Key Responsibilities Manage daily community management across Facebook, Instagram, LinkedIn, X, YouTube, and other relevant platforms.<br> Respond to comments, direct messages, reviews, and public inquiries while maintaining the brand's tone of voice.<br> Prepare and deliver structured performance reporting on a weekly, monthly, quarterly, and annual basis, covering community engagement, sentiment analysis, and key trends.<br> Manage the end-to-end publishing process across all social media platforms, including scheduling, quality assurance, publishing, and verifying successful deployment according to the approved content calendar.<br> Ensure all published content is accurate, correctly formatted, and optimized for each platform, including captions, hashtags, mentions, links, thumbnails, accessibility requirements, and platform-specific specifications Escalate customer complaints, technical issues, and sensitive conversations to the appropriate stakeholders while ensuring timely follow-up.<br> Monitor conversations surrounding the brand, competitors, and relevant industry topics.<br> Identify opportunities for proactive engagement and meaningful participation in conversations.<br> Collaborate with the social media team to align community responses with campaign messaging and content calendars.<br> Coordinate with internal teams to obtain accurate information before responding to customer inquiries.<br> Maintain response-time SLAs and ensure all interactions are handled professionally.<br> Track recurring customer questions and provide insights that can improve future content and communication.<br> Flag potential reputation risks and support crisis communication when needed.<br> Stay up to date with platform updates, online culture, and social media best practices.<br>. Monitor published content to ensure successful delivery, resolve publishing issues, update posts when required, and optimize engagement during the initial post-publication period.<br> Maintain social media hygiene by ensuring all social media profiles remain accurate, updated, and aligned with brand guidelines, including profile information, pinned content, highlights, playlists, links, and other platform assets.<br> Requirements Experience in community management, social media, customer engagement, or digital communications.<br> Exceptional written Arabic and English communication skills.<br> Strong understanding of social media platforms and online behavior.<br> Ability to write naturally while adapting to different tones and audiences.<br> Excellent organizational skills with the ability to manage multiple conversations simultaneously.<br> Strong problem-solving skills and sound judgment when handling sensitive situations.<br> Comfortable working in a fast-paced environment with real-time priorities.<br> Experience using community management or social listening tools.<br> Previous experience with large consumer-facing brands is preferred.<br> Joining our team ensures that your opinions matter, providing you with a platform to express yourself.<br> You will experience continuous growth, and learning opportunities, and be empowered to push your limits.<br> We are dedicated to fostering a positive environment that prioritizes your well-being and health.<br> Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.<br> We're Looking For Someone Who Understands that every interaction shapes the brand.<br> Can balance empathy with professionalism.<br> Notices patterns before others do.<br> Thinks beyond answering questions and looks for opportunities to create positive experiences.<br> Pays close attention to detail.<br> Stays calm under pressure.<br> Enjoys working collaboratively across multiple teams.<br> Has a genuine interest in digital culture and online communities.<br> Why Join This Account?<br> You'll work on one of the region's most dynamic social media accounts.<br> One that combines multiple pillars into a fast-moving content ecosystem.<br> This role offers the opportunity to make a real impact on how a leading regional brand connects with its audience, while working alongside a multidisciplinary team of strategists, and digital specialists</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Position Purpose</p><br><p>The Guest Relations Agent is responsible for creating memorable guest experiences by delivering personalized, warm, and professional service throughout the guest journey. Acting as the main point of contact for guests, the role ensures that all requests, concerns, and special arrangements are handled efficiently while reflecting Accor's Heartist® culture and brand standards.</p><br><p>Key Responsibilities</p><br><p>Guest Experience</p><br><ul><li>Welcome guests with a warm, friendly, and professional attitude upon arrival.</li><li>Ensure a smooth and personalized arrival, stay, and departure experience.</li><li>Recognize and acknowledge ALL – Accor Live Limitless members, repeat guests, and VIP guests according to brand standards.</li><li>Anticipate guest needs and provide proactive service to exceed expectations.</li><li>Escort VIP guests when required and ensure all special arrangements are completed before arrival.</li></ul><p>Guest Services</p><br><ul><li>Respond promptly and professionally to guest requests, inquiries, and complaints.</li><li>Coordinate with Housekeeping, Engineering, Food & Beverage, Concierge, Reservations, and other departments to ensure seamless service delivery.</li><li>Arrange guest amenities, celebrations, room preferences, transportation, restaurant reservations, and special requests.</li><li>Maintain complete knowledge of hotel facilities, promotions, services, and local attractions to provide accurate recommendations.</li></ul><p>Guest Satisfaction</p><br><ul><li>Resolve guest concerns efficiently, following up to ensure complete satisfaction.</li><li>Record guest preferences, feedback, and incidents accurately in Opera Cloud or the hotel's Property Management System.</li><li>Support the achievement of Guest Satisfaction Survey (GSS), TrustYou, Medallia, or other brand guest experience targets.</li><li>Promote positive guest engagement and encourage guest loyalty.</li></ul><p>Operational Responsibilities</p><br><ul><li>Review daily arrivals, departures, in-house guests, and VIP reports.</li><li>Prepare welcome letters, amenities, and guest profiles before arrival.</li><li>Ensure all guest information is handled confidentially in accordance with company policies.</li><li>Maintain accurate records of guest interactions and follow-up actions.</li><li>Promote hotel facilities, dining outlets, spa, and other services to enhance guest experience and hotel revenue.</li><li>Assist with Front Office operations whenever required.</li></ul><p>Health, Safety & Security</p><br><ul><li>Comply with all hotel health, safety, hygiene, and security procedures.</li><li>Report maintenance issues, hazards, and guest safety concerns immediately.</li><li>Participate in emergency procedures and fire evacuation drills.</li></ul><p>Sustainability</p><br><ul><li>Support Accor's sustainability commitments by promoting environmentally responsible practices.</li><li>Encourage responsible use of hotel resources including water, energy, and paper.</li><li>Minimize waste and support recycling initiatives within the department.</li><li>Participate in environmental awareness programs and sustainability activities.</li><li>Ensure guest requests are fulfilled while supporting the hotel's environmental objectives whenever possible.</li></ul><p>Qualifications</p><br><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li><li>Minimum 1–2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li><li>Experience with Opera PMS or Opera Cloud is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English; additional languages are highly desirable.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li></ul><p>Competencies</p><br><ul><li>Guest Passion</li><li>Excellent Communication Skills</li><li>Emotional Intelligence</li><li>Attention to Detail</li><li>Teamwork & Collaboration</li><li>Problem Solving</li><li>Time Management</li><li>Professional Grooming & Presentation</li><li>Multitasking Ability</li><li>Cultural Awareness</li><li>Adaptability</li><li>Integrity & Confidentiality</li></ul><p>Physical Requirements</p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Ability to lift light luggage or guest amenities when required.</li><li>Flexibility to work rotating shifts, weekends, and public holidays.</li></ul><p>Key Performance Indicators (KPIs)</p><br><ul><li>Guest Satisfaction Score (GSS)</li><li>TrustYou / Medallia Performance</li><li>Guest Complaint Resolution Time</li><li>ALL Member Recognition Compliance</li><li>VIP Arrival Readiness</li><li>Guest Feedback & Online Reviews</li><li>Upselling & Cross-Selling Performance</li><li>Compliance with Brand Standards and SOPs</li><li>Attendance and Grooming Compliance</li><li>Sustainability Compliance</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a <strong>PFL Team Leader at</strong> the <strong>SYJ Protection Department</strong><strong> based in Amman, Jordan.</strong></p>
<p>The SYJ Protection of family links Field Officer 3 (PFL Field Officer 3) supports the implementation and monitoring of ICRC PFL activities set by the Syria delegation for the Syria Support Office (SYJ) based in Amman. SYJ plays the role of a Protection back office for the Syria delegation.</p>
<p><strong>___________________________________________________________________________________________</strong></p>
<p><strong><u>General duties</u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Always respects and observes staff regulations and security rules</li>
<li>Always professionally represent the ICRC</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary, and most often for other tasks of the SYJ unit</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p>In line with existing working procedures, and institutional guidelines, the PFL Field Officer 3:</p>
<ul>
<li>Under the supervision of the Head of SYJ and in line with established workflows; ensures that proper individual follow-up of cases is provided, by communicating with other ICRC structures, the sub-delegations in Syria, and National Societies for all STM PFL-related individual requests and caseload revision analysis and leads the work of their team for this purpose.</li>
<li>Supports the Head of SYJ in the implementation of protection activities in Syria in line with existing PFL guidelines and working procedures and ensures proper supervision and timely management of all PFL requests (including F/FF, AoA/TC, non-indexed cases, missing caseload, etc.) attributed from the STM inbox (dam_tracing_services) as well as demands for analysis.</li>
<li>Provides Backoffice support to the protection team in Syria related to any PFL question raised (collections of requests, establishment of lists, follow up on “to-dos”, transmission of documents/cases, analysis etc.).</li>
<li>Is responsible to attribute tasks and caseloads to their team and takes concretely part in the treatment of complex cases directly (approx. 20% of the daily treatment of cases), especially when it involves coordination with other colleagues from other sections/ departments/ Syria.</li>
<li>Is the PFL counterpart of the Data Manager in charge of the files h/she supervises for any question related to data processes; the tools and transmission of information.</li>
<li>Filters and summarizes weekly all issues and questions to be addressed regarding the daily business to report to the Head of SYJ and shares further when relevant.</li>
<li>Censors and processes Red Cross Messages and enter them in the ICRC SYJ Tracking Tool, and flags patterns/inconsistencies to the Head of SYJ.</li>
<li>Ensures data entry and quality control of PFL cases managed by their team (incoming/outgoing).</li>
<li>Ensures team’s adherence to PROT6 procedures and workflows. Any required interpretation/ doubt on its application must be escalated and mitigated with the Head of SYJ.</li>
<li>Ensures that their own entries in the Tracking Tool corresponds and mirror the necessary data in the PROT6, as well in the physical individual files, according to the predefined standards (DATA).</li>
<li>Is the Focal Point for analysing and prioritizing the caseloads to be addressed by their team in line with the objectives of concerned departments (under the lead of DAM) to, ultimately, enable the Head of SYJ and the Coordination in DAM to set up PFL/Missing priorities.</li>
<li>Contributes to supervise the B2 positions in the Unit for the daily management of the STM, the treatment of AoAs/RCMs/Notifications/Attestations/TCs, cases to be analysed and all referrals, when needed.</li>
<li>Performs regular follow-up of individual specific cases with the National Societies and ICRC delegations and structures for related individual requests whenever complex cases arise and require their expertise (under the supervision of the Head of SYS when relevant),</li>
<li>Ensures the sustainability of the work among the team members and the coordination with the staff of other teams.</li>
<li>Delivers briefing and ensures onboarding to staff involved upon Head of SYJ demand and in cooperation with other team leaders.</li>
<li>Recruit SYJ team members when needed, under the supervision of the Head of SYJ.</li>
<li>Ensures the mobilization of their team when SYJ collective efforts are requested under pressure to treat other unit’s files.</li>
<li>Keeps abreast of the political developments in Syria and monitors and documents Syria PFL and missing person files related topics, as per Caseload Revision and Analysis tasks, in line with DAM requests.</li>
<li>Undertakes archiving tasks in line with standard procedures.</li>
<li>Supports the post- and pre-visit preparations of the field teams in Syria PFL wise.</li>
<li>Translates/interprets upon request for SYJ.</li>
<li>Contributes to reporting and the collection of statistical data.</li>
<li>Carries out administrative tasks relating to the follow-up of PFL activities.</li>
<li>Carries out additional tasks relating to PFL/Missing in Syria and supports other tasks of the SYS-SYJ workload on demand of the Head of Unit.</li>
</ul>
<p><strong><u>PEOPLE MANAGEMENT RESPONSIBILITIES </u></strong></p>
<ul>
<li>S/he manages, coordinates, coaches, and monitors a team of 1 to 5 PFL Field Officers to conduct daily PFL activities spanning from quality control to addressing, sharing and reporting on PFL cases with a large number of National Societies/ICRC Delegations (= Family Links Network).</li>
<li>Understands and supervises the Performance Management & Development (PMD) activities for the assigned team.</li>
<li>Makes sure that deadlines for the PMD cycle are met.</li>
<li>Engages in ongoing and continuous feedback and support, for employees directly supervised.</li>
<li>Organizes regular meetings with the Head of SYJ.</li>
<li>Organizes, along with the Head of SYJ, regular meetings within the assigned team to ensure optimal coordination of the work and proper flow of information.</li>
<li>Plans and coordinates the annual leave of the field officers under their supervision ensuring continuity of the operations throughout the year and making sure that there are no outstanding holiday balances at the end of the year.</li>
<li>Coordinates and supports the employees under their supervision in their personal development by coaching and advising them on internal and external training and development possibilities.</li>
</ul>
<p><strong><u>EDUCATION AND PROFESSIONAL EXPERIENCE REQUIRED </u></strong></p>
<ul>
<li>University degree or equivalent in law, social science, international relations or related field.</li>
<li>6 to 9 years of experience working in humanitarian organizations or with a client-focused organization</li>
<li>Experience in RFL/tracing or Protection is a strong asset.</li>
<li>Experience with the ICRC, the International Federation, or a National Society is an asset.</li>
<li>Staff management experience</li>
<li>Ability to communicate empathically with affected populations.</li>
<li>Excellent command (spoken and written) of English and Arabic (Turkish, Kurdish or French an asset).</li>
<li>Advanced computer skills, including Microsoft Office suite, SharePoint.</li>
<li>Proven technical skills in CRM and/or PROT 6 is an asset.</li>
<li>Strong analytical abilities with a keen attention to detail.</li>
<li>Case management and data management is a strong asset</li>
</ul>
<p><br>
<strong><u>COMPETENCIES</u></strong></p>
<ul>
<li>PFL - policies, frameworks, guidelines and procedures</li>
<li>Planning and Organizing</li>
<li>Emotional Intelligence</li>
<li>Coaching and mentoring</li>
<li>Analytical thinking</li>
<li>Humanitarian search methods and process</li>
<li>Case Management in Protection</li>
<li>Usage of Data in Protection</li>
<li>Accountability to affected populations (Do no harm)</li>
</ul>
<p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: <strong>26<sup>th</sup> August 2026</strong> the position will be filled once we find the right candidate, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before <strong>26<sup>th</sup> August 2026</strong></li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a resume in English will be considered.</li>
<li>Salary range between 1 ,737 – 2,086 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants</strong>. However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Purpose As a Project Lead in Tarjama&, you will be responsible for managing multiple language-related projects simultaneously, ensuring that they are delivered on time and within scope.<br> Through effective written and verbal communication ensure that operations teams are clear on the scope, complexity, and expectations of clients for all projects and that the clients are kept fully informed as to the progress, and status of their projects.<br> This role also involves ensuring tasks are effectively assigned and any resource or quality concerns are promptly escalated to senior staff members.<br> Duties & Responsibilities Account and Financial Management: Manage key accounts with varied project types, ensuring client satisfaction while achieving an acceptable profit level to ensure repeat business from clients and to add real value.<br> Work closely with the commercial team to support the financial management of assigned accounts including revenue forecasting each month and project cost management.<br> Prepare quotes and invoices using project management software to ensure that we generate revenue and meet our business goals.<br> Task Management and Progress Monitoring: Assign tasks to team members and track task completion, ensuring that project tasks are completed on time and to the required standard.<br> Monitor project progress and report to the team lead and other stakeholders using project management tools and techniques to ensure that projects meet our client's requirements and expectations.<br> Cross-Functional Collaboration: Work with our team of language professionals to ensure that project deliverables are of high quality and meet our clients' specifications.<br> Project Management Process Improvement: Ensure adherence to company standards and procedures in project management to maintain our reputation for delivering high-quality language services.<br> Support in Developing and implementing project management processes and tools to enhance our project management capabilities as instructed, ensuring that we are continuously improving our project management practices.<br> Identify errors and areas of improvement in the projects and report the needed to the relevant stakeholders.<br> Documentation and Communication: Maintain project documentation, including project plans, reports, and communications, using document management software such as SharePoint, Google Drive, etc.<br>, to ensure that we have accurate records of our projects.<br> Attend and lead conference calls with clients and team members when needed.<br> Attend regular client meetings, documenting these and distributing minutes/actions to the team.<br> Education, Experience & Qualifications Bachelor's degree in business, management, industrial engineering, or any related field.<br> (3-5) years of experience in managing projects, with at least 1 year in localisation industry.<br> Excellent organizational and time management skills, with the ability to prioritize tasks and work under pressure.<br> Excellent attention to details to ensure that high quality standards are maintained.<br> Ability to meet strict deadlines and to manage competing priorities and changing demands.<br> Ability to follow instructions and work independently whilst using own initiative.<br> Knowledge of working with TMS and CAT tools is essential.<br> Ability to establish and maintain effective working relationships with colleagues, managers and clients Essential fluency in both English & Arabic.<br> An additional language would be advantageous.<br> Behavioural Competencies Initiative Problem Solving & Decision Making Team Oriented Adaptability Ability to Work under Pressure Communication Emotional Intelligence & Empathy Adaptability Delegation Planning & Organizing Stakeholder Management Technical Competencies Knowledge of translation and localization processes and technologies, CAT tools .<br> Good knowledge of all aspects of localisation projects including internationalisation, DTP workflows, various translation workflows, Familiarity with workflow management software Technical writing Localization Project Methodologies Localization Product Knowledge Budget Management Conflict Management Cost Management Reporting Skills Research Skills Risk Management</span> </div>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Key deliverables and responsibilities</h4>
<h4>Planning & organizing:</h4>
<p>Works (hands on) towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.<br>
Contributes to meet/maximize the monthly revenue budget for the respective outlet and understands to control the operational expenses.</p>
<h4>Operations:</h4>
<p>Attends regular training sessions in line with the departmental policies and procedures i.e. guest care, product knowledge, grooming standards, up-selling, etc.<br>
Works as per instructions from the immediate supervisor and as per duty shifts i.e. basic cleaning work, polishing equipment, table setting, collects materials/goods from other departments, etc.<br>
Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.<br>
Ensures proper appearance (condition of uniforms) and grooming whilst on duty.<br>
Handles the guest greeting upon arrival and their seating through the hostess.<br>
Ensures that under no circumstances the entrance is left unattended.<br>
Maintains a professional, friendly, yet discreet relationship with the outlet patrons to ensure their well-being.<br>
Makes himself/herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).<br>
Reports cleanliness and maintenance issues to the immediate supervisor.<br>
Handles guest complaints as per instructions or consults the immediate supervisor.<br>
Does all mise-en-place work according to the whole day service requirements.<br>
Reports any equipment failures or problems to the Maintenance Department.<br>
Passes any maintenance requests to the Maintenance Department.<br>
Participates in any training or development schemes as recommended by senior management.<br>
Attends all regular departmental briefings and contributes to open communication within the assigned team.<br>
Treats guests and colleagues in a polite and courteous manner.<br>
Observes high standards of personal hygiene.<br>
Maintains clean and organized side stations at all times.<br>
Anticipates customers’ needs.<br>
Is flexible in assisting around different areas of the hotel.<br>
Is familiar with the company’s internal policies and safety procedures.<br>
Helps in other areas of the hotel if the situation requires.<br>
Has a complete understanding of and adheres to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health and safety.<br>
Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.<br>
Carries out any other reasonable duties and responsibilities as assigned.</p>
<h4>Administration:</h4>
<p>Works hand in hand with the hostess to ensure the name tag is complete and in proper position.<br>
Ensures business cards and database are handed over to the hostess for the record.<br>
Makes sure all the bills are handed over to the cashier.<br>
Ensures all items are charged accordingly in the micros system as per the guest consumption.</p>
<h4>Additional information</h4>
<h4>Your team and working environment:</h4>
<p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p>Maintaining the safety and health of employees and safety work environment by ensure the implementation of safety policies and procedures as well as documenting and reporting work related injuries or accidents while detecting system vulnerabilities and recommending proactive procedures.</p><p>Ensure the implementation of all safety policies and procedures to maintain a safe working environment, suggesting process improvements where applicable.</p><p>Conduct safety inspections and provide safety reports to the department head, advising on personal protective equipment, hazards, and safety rule violations.</p><p>Prepare and implement emergency plans according to company policies and procedures.</p><p>Act as an emergency team member, responding to fires, chemical spills, injuries, and other incidents at the facility.</p><p>Provide safety training for employees on regulations, policies, and procedures.</p><p>Ensure safety posters and rules are posted in visible locations in compliance with labor laws.</p><p>Maintain all firefighting equipment in good condition and conduct regular fire prevention and equipment inspections.</p><p>Coordinate mutual fire protection plans and emergency responses with local authorities and other departments.</p><p>Investigate work accidents, injuries, and unsafe conditions, recommending solutions such as improved training or modifications to work methods.</p><p>Develop and enforce policies covering environmental protection and nature conservation.</p><p>Monitor environmental quality, handle pollution complaints, and advise on the environmental impact of new policies.</p><p>Ensure compliance with environmental legislation, managing waste disposal and pollution control activities.</p><p>Report safety and environmental irregularities such as fire hazards, unsafe conditions, or equipment malfunctions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>B.A degree in Engineering, Science or any related field to Occupational Health, Safety, and Environment.</li><li>0-2 years of experience in a related position, preferably in the pharmaceutical industry and/ / or a large facility.</li><li>Excellent written, read and spoken Arabic and English.</li><li>National, international health and safety laws and policies. (WHO, MOH & EU Regulations)</li></ul>
<h4 ><strong >Job Title: General Practitioner FSR # 806</strong></h4>
<div class="ltr description_div" >
<p ><strong >Location: Zaatari Camp</strong></p>
<p ><strong >JOB SUMMARY:</strong></p>
<p >Health care provider </p>
<p ><strong >MAIN TASKS AND RESPONSIBILITIES</strong></p>
<ul >
<li >Monitoring patients' conditions and progress, and re-evaluating treatments, as necessary. </li>
<li >To assess and treat or admit patients by reviewing and understanding their medical backgrounds and examining them to assess their current condition and health including suspected/ confirmed COVID-19 patients. </li>
<li >Request, perform, interpret and analyze Lab tests (rationally) to diagnose patients' condition. Perform patient physical examination. Analyze test data or images to inform diagnosis or treatment. </li>
<li >Assess and examine patients to establish if an advance procedure needed and prioritize procedures capacity inside the camp vs referrals to outside the camp. </li>
<li >Counsel patients and their families about disease, prognosis and manage expectations. </li>
<li >Refer patients to other medical specialists or other practitioners when necessary and participate in ambulance escort when needed. </li>
<li >Preparing official health documents or records, when necessary. </li>
<li >Work effectively in a multidisciplinary team, collaborating and liaising closely with colleagues including specialist doctors, referral doctor, ER doctors, other GP and surgeons. </li>
<li >Provide support and advice to colleagues working in other teams </li>
<li >Accurately record patient interventions and referrals. </li>
<li >Undertake associated administrative work. </li>
<li >Ensure a rational prescription of medicines from the essential drug list of the camp or provide a medical rational for an exceptional treatment. </li>
<li >Ensure the quality, disinfection and sterilization of the medical material under the General Practitioner's responsibility and ensure general compliance with standing hygiene standards; </li>
<li >When requested, perform training of the medical/paramedical team in order to optimize the quality of care; </li>
<li >Respect and follow the health standard operating procedures (reporting diseases with outbreak nature, Health Information System (HIS) reporting, referral procedures, etc.). Ensure professional confidentiality is respected; </li>
</ul>
<p ><strong >Extra Tasks as follows:</strong> </p>
<ul >
<li >Responsibility of managing referrals during shifts from camp referral sub-hub during the week as a part of their duties (will be aligned with central hub working hours to ensure no gaps of duties working hours). </li>
<li >Initiate and validate the referral from ER, select service provider after coordination from referral officer with nearest MoH hospital then if needed coordinate with nearest private hospitals. </li>
<li >F<span class="TextRun SCXW81908713 BCX8" lang="EN-US" ><span class="NormalTextRun SCXW81908713 BCX8" >ollow up the referred case from camp to selected hospital (according to referral </span><span class="NormalTextRun SCXW81908713 BCX8" >standard operating procedure (SO</span><span class="NormalTextRun SCXW81908713 BCX8" >P</span><span class="NormalTextRun SCXW81908713 BCX8" >)), </span></span><span class="EOP SCXW81908713 BCX8" > </span> </li>
<li >Maintain proper communication with the affiliated hospital to respond to any inquiries or request regarding the referred camp patient. </li>
<li >Coordinate with camp referral officer for referral tickets on CCR, evacuation needs to/from referral hospital and validate discharge medication prescription during their shift. </li>
<li >Proper handover notes to the central hub team on the next morning for referred cases, approval done, hospital pending requests, and any complications raised during duty.</li>
<li >Prompt responses to Central Senior referral doctor validation of the referrals that took place during the ER doctor's duties, including explanation requested, justification, or any related issue in order to ensure proper implementation of referral pathway matrix </li>
</ul>
<p ><strong >Provision of primary healthcare (PHC) services:</strong> </p>
<p >A) Preventive </p>
<ul >
<li >Medical checkup </li>
<li >Healthy Timing and Spacing of Pregnancies (HTSP) Counseling </li>
<li >Child growth monitoring and immunization status </li>
<li >Health education provision and increase awareness about their current health conditions and health promotion in general </li>
</ul>
<p > B) Curative </p>
<ul >
<li >Medical consultation including family, medical history and full physical examination </li>
<li >Management of acute and chronic conditions </li>
<li >Prescription of drugs according to national/international standard treatment protocol </li>
</ul>
<p > C) Referral </p>
<ul >
<li >Referral to secondary and tertiary care as needed </li>
<li >Referral to Basic Rapid Diagnostic test (clinic nurse) </li>
<li >Referral to clinic obstetrician-gynecologist </li>
<li >Referral to clinic health educator
<ol >
<li value="4">Administrative: </li>
</ol>
</li>
<li >Fill patient clinical record file for each patient visit </li>
<li >Prescribe drug on clinic prescription form </li>
<li >Fill referral form for any referral case outside of clinic.
<ol >
<li value="5">Technical Assistance (TA): </li>
</ol>
</li>
<li >Provide TA in development of health education material and health promotion campaign as necessary </li>
<li >Assist in development of Health Education Plan as necessary </li>
<li >Provide advice on drug and medical supply order in coordination with clinic pharmacist. </li>
<li value="6">Training: </li>
<li >Participate in medical and management trainings as determined by International Medical Corps (IMC) senior management </li>
<li >Continue self-education to adhere with national/international standards and new advancements in the field of general practice and other relevant medical areas
<ol >
<li value="7">Others: </li>
</ol>
</li>
<li >Ensure integration of clinic services and promote best quality standards for clients </li>
<li >Support provision of training and supervision of nurses/midwives and health educators. </li>
</ul>
<p ><strong >MINIMUM REQUIREMENTS</strong></p>
<ul >
<li >Bachelor’s Degree of medicine from a Jordanian University and MOH Licensing. </li>
<li >Minimum one year of experience is required in a reputable Hospital.</li>
<li >Emergency department (a must). </li>
<li >Reproductive health experience (preferred)</li>
<li >Experience with an NGO (preferred). </li>
<li >BLS, ACLS certification is preferred </li>
<li >Good in English language, speaking and writing. </li>
<li >Excellent interpersonal and communication skills. </li>
<li >The selected candidate must be willing to provide their certificate to obtain a MOH clinic license. </li>
</ul>
<p ><strong >Ethical Conduct at International Medical Corps </strong></p>
<p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships. </p>
<p >International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve. </p>
<p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps. </p>
<p ><strong >Equal Opportunities </strong></p>
<p >International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. </p>
<p ><strong >Misconduct Disclosure Scheme </strong></p>
<p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures.</p>
<p ><span >This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed upon.</span></p>
<p ><span >“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request; any false information provided will cause cancelation of the application, and the applicant will be subject to legal action.”</span></p>
<p ><strong ><span >Our screening process will be on a rolling basis; once a candidate is selected, the announcement will be closed.</span></strong></p>
<p ><span >International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: <u ><a href="http://www.internationalmedicalcorps.ethicspoint.com/" title="http://www.InternationalMedicalCorps.ethicspoint.com"><span >www.InternationalMedicalCorps.ethicspoint.com</span></a></u>. Please do not submit your CV or application to this website; it will not be considered for review.</span></p>